Vice President Operations
Chief operating officer job in Charlotte, NC
CDP Solutions has been retained to identify a talented Vice President of Operations for a small private metal manufacturing company located in the greater Charlotte, North Carolina Market. The VP of Operations will have responsibility for a total of 60 people across two sites. The goal is to have the VP of Operations grow into the COO for the company and oversee 5 locations.
Candidate Qualifications
Plant or Operations Management experience
Budget Responsibility
Knowledge of Engineering, Maintenance, Quality and Planning
High level of integrity and professionalism
Ability to interact with plant floor employees and boardroom executives
Able to work within the United States
Compensation
Our client offers a base salary and targeted bonus. In addition, the client offers an excellent benefits package.
Salary: $150,000 - $170,000
Bonus: $30,000 - $42,000
Total Compensation: $180,000 - $212,000
Relocation Support: $5,000 - $10,000
Alloy, Aluminum, Brass, Bronze, Chrome, Copper, Foil, Gold, Iron, Lead, Magnesium, Nickel, Platinum, Steel, Stainless, Tin, Titanium, Zinc, Coiled, Rolled, Flat Rolled, Casting, Melting, Smelting, Ingot, Rolling, Extruding, Shapes, Sintering, Structural, ferrous, non-ferrous, bar, sheet, plate, rod, powder, powdered, clad, shot, tube, foundry, metallurgy, engineering, engineering, refractory
Director of Operations - Appliances
Chief operating officer job in Charlotte, NC
Title: Director of Operations - Appliances
Reports to: VP of Operations
Prepared: December 8th, 2025
The Director of Operations - Appliances (DOOA) oversees the LX Pantos/LG appliance installation business across multiple cities in the Southeast. This role is responsible for ensuring inventory accuracy, managing daily schedules to meet customer demand, and maintaining a strong relationship with LX Pantos on daily operational needs. The DOOA will oversee multiple warehouse supervisors and must be able to travel as needed across NC, SC, TN, and VA, with travel not exceeding 60% of their time.
Primary Duties and Responsibilities
Inventory Management
Ensure inventory accuracy above 97% across all Storr Logistics-operated warehouses using the LX Pantos Warehouse Management System (WMS).
Train warehouse supervisors on the proper use of the LX Pantos WMS for receiving inventory, assigning inventory to routes, performing weekly cycle counts, and escalating inventory issues.
Conduct monthly cycle counts at each warehouse to exceed LX Pantos' expectations and provide accurate inventory data to channel partners.
Maintain organized warehouses that follow LX Pantos-approved layouts and comply with OSHA and Storr Logistics Services safety requirements.
Team Member Staffing
Ensure proper staffing levels at all warehouse locations and anticipate potential staffing changes.
Train team members on the LX Pantos installation process, system usage, and customer interactions.
Conduct weekly one-on-one meetings with warehouse supervisors to provide coaching on performance, customer satisfaction, and inventory management.
Collaborate with the Storr Corporate Trainer to develop and provide necessary training materials.
Conduct interviews as needed to fill warehouse and installer positions across multiple locations.
Appliance Installation
Ensure installers follow LX Pantos training requirements for residential and commercial installations.
Enforce the use of site protection tools, including floor protectors, door protectors, and post-install coverings.
Maintain high customer satisfaction by ensuring installers are professional, punctual, and skilled.
Conduct site visits to inspect installation quality and provide coaching as needed.
Meet with builders to understand expectations for upcoming neighborhood assignments.
Provide ongoing training to maintain exceptional service quality.
Customer Satisfaction
Respond to all internal and external inquiries within the same business day (“Sundown Rule”).
Maintain a Customer Satisfaction score of 9.0 or higher through strong team training and professionalism.
Reinforce the importance of exceptional customer service in regular meetings with warehouse supervisors.
Ensure all team members deliver a professional customer experience.
Be available on-site to coordinate and resolve installation issues as they arise.
Supervisory Responsibilities
The DOOA oversees the following personnel:
Warehouse Supervisors
Lead Appliance Installers
Appliance Installers
Time Allocation
The DOOA is expected to manage their time efficiently, averaging 45 hours per week:
60% (27 hours): Fieldwork-coaching, feedback, and project oversight to ensure timely, safe, and high-quality installations.
10% (4.5 hours): Providing feedback to Warehouse Supervisors and status updates to the VP of Operations.
10% (4.5 hours): Overseeing and approving time cards, receipts, and expenditures; ordering supplies as needed.
10% (4.5 hours): Conducting inventory audits, cycle counts, and resolving inventory issues.
10% (4.5 hours): Responding to emails, attending meetings, and handling administrative tasks.
Minimum Requirements:
Valid North Carolina Driver's License
Minimum 6 Years related experience preferred
Proven organizational and follow through skills required
Proven leadership ability skills required
Excellent communication and interpersonal skills required
Ability to work effectively in a team environment
Ability to work after normal business hours as needed to support the team and meet customer expectations.
Bachelor's Degree Preferred
Travel Up to 50% of the Time
Vice President of Operations - Commercial Real Estate
Chief operating officer job in Charlotte, NC
Macdonald & Company are partnered with a privately held, long-term real estate owner/operator based in Charlotte, overseeing a diversified portfolio of more than 2 million square feet across office, retail, mixed-use, parking, and land assets. The firm maintains a hands-on, ownership-driven approach to operations and is continuing to modernize and professionalize its internal structures to support portfolio growth and efficiency.
The Role
This newly designed position will serve as the senior leader overseeing both the property management and maintenance/engineering functions. The VP of Operations will provide unified leadership across departments that historically operated separately, ensuring consistent standards, efficient building operations, clear communication, and alignment with ownership objectives. The role requires someone with strong commercial real estate operations experience, who understands onsite property management, maintenance workflows, financial operations, and tenant service at the portfolio level.
Responsibilities
Operations Leadership
Lead and oversee the property management and maintenance/engineering teams, including department heads.
Establish and implement operational standards, processes, and best practices across the portfolio.
Drive coordination between property management and maintenance to ensure aligned priorities and seamless execution.
Portfolio Oversight
Provide executive oversight across a 45-asset portfolio with significant commercial real estate exposure.
Conduct regular site assessments to evaluate building operations, maintenance programs, and tenant satisfaction.
Ensure compliance with operational, safety, and regulatory requirements.
Financial & Lease Administration
Oversee annual operating and capital budgets; ensure accurate forecasting and cost-effective operations.
Maintain accountability for rent collection processes, financial reporting, and variance management.
Review and approve leases, renewals, amendments, estoppels, and SNDAs.
Maintenance & Engineering Management
Provide leadership to the Senior Maintenance Engineer and engineering/maintenance staff.
Oversee preventative maintenance programs, vendor management, and building systems performance.
Support staffing, training, workflow optimization, and technology adoption (e.g., work order systems).
Capital Projects & Vendor Management
Oversee capital projects, tenant improvements, deferred maintenance, and building upgrades.
Negotiate and manage vendor and service contracts; evaluate performance and cost efficiency.
Provide operational insights during acquisition and disposition due diligence.
Cross-Functional Collaboration
Partner with ownership, accounting, legal, development, construction, and HR to ensure operational alignment.
Serve as the senior operational point of contact for brokers, tenants, municipalities, and external stakeholders.
Qualifications
10+ years in commercial real estate operations.
Background that includes onsite property management plus an understanding of maintenance and building systems.
Experience leading both property management and maintenance departments or multi-disciplinary operational teams.
Strong financial and operational acumen, budgets, forecasting, CapEx, lease administration, vendor management.
Hands-on, practical leadership style with the ability to create structure and unify teams.
Effective communicator comfortable working directly with ownership in a lean, entrepreneurial environment.
Director , Operations
Chief operating officer job in Monroe, NC
Glenmark is actively seeking a Director to be responsible for the overall manufacturing, filling, and packaging of Sterile Injectable products at our manufacturing facility in Monroe, North Carolina. The facility is designed to produce Sterile Injectable products in vials and syringe formats. Significant responsibilities include managing and evaluating machine resources to ensure productivity and minimal downtime, supporting and guiding supervisors multiple shifts in the Sterile Injectable area, striving to reduce expenses and increase productivity, ensuring all employees follow industry standard health and safety guidelines, setting ambitious production goals and communicate them to key stakeholders, provide motivation, support, and guidance to all employees, communicate any problems or obstacles to senior management, create schedules for employees to ensure optimum staffing levels and establish workflow policies that enhance speed and efficiency without compromising product safety or integrity.
Additional responsibilities include supporting the qualification of equipment, setting up plant systems and processes, site transfer of manufacturing processes, media fills, maintaining aseptic manufacturing areas, and manufacturing exhibit and commercial batches. The Director of Operations will ensure that manufacturing and packaging operations comply with all statutory and regulatory requirements effectively and in a time-sensitive manner.
Financial
OVERALL JOB RESPONSIBILITIES:
Responsible for budget compliance with the operations of the sterile injectable area.
Responsible for keeping the manufacturing costs within the established budget.
Operational Excellence
Responsible for plant-wide OEE initiatives to enhance the overall efficiency of the Sterile Injectable area.
Shall lead and coordinate the continuous improvement opportunities across manufacturing areas.
Responsible for leading change with the ability to negotiate and influence positive outcomes.
Ensure the manufacturing capacities are periodically reviewed and prepare and implement capacity additions when required.
Ensure timely closure of batch records and related documents (i.e., protocols, incidents, change controls, etc.) per CGMP and CGDP practices.
Stakeholder
Collaborate with other departments, such as Procurement, Quality Control, Quality Assurance, Regulatory, and R&D, to run the operation effectively.
Coordinating with the teams
and other manufacturing locations to ensure the most efficient completion of projects, product filings, product launches, commercial supplies, etc.
Lead in preparing regulatory and customer audits for the Sterile Injectable and Oral Solid Dosage area.
Develop the team and people development through training and talent management programs.
Innovation
Design or Implement manufacturing processes that support business strategies adapted to changing market conditions, new business opportunities, or cost reduction.
Take up energy conservation projects.
To develop and monitor productivity matrices and improve these over time.
To initiate and be accountable for the safety management system of the Sterile Injectable area.
Education
A Bachelor's degree in pharmacy, microbiology, engineering, or a relevant scientific discipline is required for consideration for this position. A Master's degree in one of the listed fields is preferred.
Experience
A minimum of 18+ years of experience in pharmaceutical manufacturing is required for consideration for this position.
Experience in sterile or aseptic manufacturing is required. The ideal candidate will have experience in prefilled syringes and vial filling technology through aseptic processing or terminal sterilization.
Experience working in USFDA-regulated manufacturing facilities is required
Knowledge And Skills
Demonstrated understanding of all applicable manufacturing process technology, equipment, unit operations, and control technology. Strong hands-on experience in media fills and aseptic manufacturing is required. Functional knowledge of pharmaceutical manufacturing processes is required. Hands-on experience with Pre-filled syringes and vial-filling technology is highly preferred. Demonstrated working knowledge and understanding of conceptual, detailed design, project planning, execution, and qualification of biopharmaceutical facilities as per cGMP requirements.
Chief of Staff
Chief operating officer job in Charlotte, NC
We are
At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.
Our challenge
The Chief of Staff will act as a strategic advisor and operational partner to the BU Head, ensuring effective execution of the Business Unit's goals across delivery, sales, operations, and strategy. This role is central to driving business performance, enabling leadership alignment, and ensuring the smooth functioning of the BU Head's office in a dynamic IT services and digital consulting environment.
Additional Information*
The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, is $100 k - $110k/year & benefits (see below).
The Role
Responsibilities:
1. Strategic Planning & Execution
Support the BU Head in defining BU strategy, annual operating plans, revenue targets, and growth initiatives.
Translate strategy into measurable roadmaps and track progress against goals.
Drive cross-functional programs related to digital transformation, delivery excellence, and innovation.
2. Business Performance Management
Work with Delivery, Sales, Finance, and HR teams to monitor BU performance (revenue, margins, utilization, pipeline).
Identify risks, gaps, and opportunities, and recommend corrective actions.
Prepare executive-level dashboards, monthly business reviews (MBRs), QBRs, and financial summaries.
3. Operational Excellence
Manage the day-to-day operations of the BU Head's office, ensuring alignment and timely follow-up on priorities.
Establish and manage governance frameworks, operating cadences, and leadership forums.
Identify and implement process improvements to enhance operational efficiency.
4. Stakeholder & Leadership Management
Act as the BU Head's representative in internal discussions and cross-BU initiatives when required.
Facilitate communication and coordination across Delivery, Pre-Sales, Talent, Finance, Marketing, and PMO teams.
Ensure action items, decisions, and priorities are clearly communicated and executed.
5. Communication & Executive Support
Prepare decks, briefs, business reports, and strategic presentations for internal and external stakeholders.
Streamline communication flow to and from the BU Head's office.
Coordinate key meetings, reviews, and client interactions.
Handle confidential and sensitive projects with complete discretion.
6.Oversee comprehensive calendar management, including prioritizing meetings, coordinating cross-functional schedules, and ensuring optimal time allocation for executive leadership.
Requirements:
8+ years of experience in IT services, consulting, PMO, strategy, or delivery leadership.
Strong understanding of IT services delivery models, client engagement, and BU operations.
Experience working with senior leadership (BU Heads, Delivery Heads, Sales Leadership).
Excellent analytical, communication, and executive presentation skills.
Strong program management and cross-functional coordination capability.
Ability to manage multiple priorities in a fast-paced environment.
We offer:
A highly competitive compensation and benefits package.
A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
10 days of paid annual leave (plus sick leave and national holidays).
Maternity & paternity leave plans.
A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
Retirement savings plans.
A higher education certification policy.
Commuter benefits (varies by region).
Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms.
A flat and approachable organization.
A truly diverse, fun-loving, and global work culture.
S YNECHRON'S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
Director of Preconstruction
Chief operating officer job in Charlotte, NC
We are looking to add a Director of Preconstruction to our team at our headquarters in Charlotte, NC.
We are a renowned mid-Atlantic contractor with a rich history of delivering high-quality construction projects across diverse sectors, including healthcare, commercial, light industrial and financial institutions. Consistently voted a "Best Place to Work" year after year, we are recognized as an organization that puts their people first.
Job Summary:
We are seeking Director of Preconstruction to lead our estimating team across our North Carolina, Texas, and Virginia markets.
Responsibilities:
Lead the preconstruction department, overseeing estimators, project coordinators, and design management staff to ensure all team members are aligned and productive.
Act as the primary liaison between estimating, operations, design teams, and company management to keep all groups informed and collaborative throughout the preconstruction phase.
Mentor and train preconstruction staff, ensuring a high skill level and promoting professional growth.
This role offers opportunities for professional growth within a dynamic environment that values innovation and teamwork. If you have exceptional communication skills, strong analytical abilities, and can work creatively under pressure, we encourage you to apply or send your resume directly to ********************
Talent Management Director North America
Chief operating officer job in Charlotte, NC
Talent Management Director North America, Charlotte/NC, US
Empowering Regional Talent to Drive Global Success
At Electrolux Group, a leading global home appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. You know us for our brands Frigidaire and Electrolux.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.
We are seeking an experienced Talent Management Leader with a passion for people, a data-driven mindset, and a track record of leading transformation in dynamic, matrixed manufacturing environments.
Electrolux Group, with its strong focus on Talent Management (TM), recognizes that the company's ability to deliver on the strategy is based on developing excellent leadership capabilities, high performing teams and best-in-class employee experience. We follow global practices relating to Talent & Performance and Learning & Development (succession, performance, learning initiatives and the full talent management cycle, including Talent Acquisition).
You'll be part of the North American People & Communications Leadership Team, reporting to the VP of People, Communications & Security for North America and functionally to the Global VP of Talent Management. You'll partner closely with business leaders and HR teams across the region, contribute to and deploy global initiatives, and continuously bring innovation to the Talent Management Center of Excellence by staying ahead of industry trends and emerging technologies.
What you'll do:
Talent Strategy & Planning
You will lead, execute and deploy a comprehensive talent strategy aligned with business goals, global frameworks and business area priorities. This includes leadership development, succession planning, and collaborating on talent need forecasts.
Performance Management
You will co-design and implement performance management frameworks that foster accountability, continuous feedback, and development. You will facilitate performance and talent processes in the region.
Employee Engagement & Culture
You will drive employee engagement strategies which promote inclusion, engagement, and retention and lead the regional deployment of engagement surveys and their analyses and action plans.
Leadership & Employee Development
You will co-create and scale global leadership development programs to enhance our leadership skills and ensure bench strength across key roles. You will champion employee development, career pathing, mentoring and coaching initiatives for employee growth and internal mobility.
Learning Centers & Factory Development
You oversee the Learning Centers in the North American factories, ensuring alignment with operational excellence and safety standards. A team of trainers in our factory learning centers will report to you. This requires a hands-on approach to roll out specific trainings for successful inductions across all levels, and with emphasis on front-line leadership development as well as technical and operational training.
Talent Acquisition
The Talent Acquisition operations team will report directly to you. You will support, coach and plan together with the team leaders to ensure an efficient delivery of recruitments aligned with our Talent Acquisition Business Partnering model.
Organizational Development & Transformation
You are a change champion supporting our transformation and safeguarding our culture of continuous learning, ensuring programs meet evolving organizational needs.
You challenge the status quo and address skills gaps through data-driven insights. You will lead initiatives to improve effectiveness and agility.
Who You Are:
You are an experienced HR leader with 10+ years in Human Resources, including 5+ years in talent management leadership - ideally in global, matrixed-organized and industrial environments.
You offer:
Bachelor‘s degree required; Master's preferred
Proven expertise in talent reviews, succession planning, performance management, and leadership development
Strategic thinking, strong execution, and a bias for action
Experienced in driving large-scale change and transformation
Strong in deployment of global frameworks with a pragmatic mindset
Strong project and stakeholder management across global teams
Business acumen with a data-driven, people-centric approach
Commitment to inclusion and equity
Excellent communication and influencing skills
Willingness to travel occasionally
This position will be based at our North America headquarters in Charlotte, NC.
We offer:
Flexible work hours in a hybrid work environment
Discounts on our award-winning Frigidaire and Electrolux products and services
Robust medical, dental, and vision plans to keep you and your family healthy
Access to employee assistance programs and wellness initiatives that prioritize your well-being
Competitive 401(k) retirement savings with company matching to help you plan for the future
Extensive learning opportunities and a flexible career path.
As part of the Electrolux Group, we will continuously invest in you and your development. There are no barriers to where your career could take you.
Auto-ApplyChief Operations Officer - Milwaukee PBS
Chief operating officer job in Charlotte, NC
In collaboration with station Vice President and General Manager, The Chief Operations Offices leads the development and execution of administrative, financial, and operational strategies that support the organization's mission and long-term objectives. Translates strategic priorities into actionable plans for goal setting, performance management, workforce planning, and annual budgeting. Ensures compliance with FCC regulations, college policies, and applicable laws. Oversees key organizational metrics and audience data analysis to inform decision-making. Serves as a primary liaison with the college finance team and plays a critical role in audits and regulatory filings. Maintains strong communication with federal, state, and local agencies to uphold licensing and regulatory requirements. This role requires independent judgment, clear communication, and effective collaboration across internal teams, industry partners, and regulatory bodies to ensure operational excellence and strategic alignment.
* Strategic Development and Growth: Collaborates with the VP/GM to research, develop, and draft planning documents, including operating and capital equipment plans. Provides strategic guidance for long-term goals and day-to-day operations. Drives initiatives that reinforce organizational values and promote a high-performance culture. Fosters a culture of excellence, accountability, collaboration, and innovation.
* Standard Operating Procedure Creation: Designs standards and procedures to acquire, coach, evaluate and hold accountable high quality content-making and content delivery talent. Defines, instructs and models excellence in both qualitative and quantitative terms. Leads and inspires staff to strive to fulfill MPBS's vision and service mission.
* Budgeting & Fiscal Responsibility: Coordinates and develops annual operating budgets; monitor monthly expenditures. Analyzes short- and long-term budgetary considerations for financial stability and sustainability. Liaises with college finance team and participates in audits. Identifies operational efficiencies to reduce costs and enhance productivity.
* Regulation Compliance & Risk Management: Ensures compliance with FCC, EEO, college policies, and industry regulations. Prepares and submits license applications; maintain communication with federal, state, and local agencies. Implements policies, procedures, and controls to mitigate organizational risks.
* Operational Excellence: Coordinates office services between MATC and the station, including record-keeping systems and personnel requirements. Develops or revises procedures to improve workflow and administrative processes. Researches and analyzes data to implement cost reduction strategies and improve reporting.
* Data-Driven Decision Making and Continuous Improvement: Leverages data analytics to drive informed decision-making and fosters continuous improvement within the area of responsibility. Analyzes key performance indicators (KPIs) and relevant metrics to gain actionable insights and monitors performance measures aligned with organizational goals. Utilities data to inform strategic and operational decisions. Applies continuous improvement methodologies (e.g., Plan-Do-Study-Act) based on data analysis promoting a data-driven culture and enhancing team data literacy.
* Cross Functional Relationships and Collaborative Teamwork: Establishes, maintains, and enhances positive work relationships with staff, faculty, and administrators. Works collaboratively with team members, Pathway Deans, and colleagues, to achieve College objectives and provide high level of service to students and employees by developing and sustaining effective working relationships and partnerships. Maintains high standards of professionalism within a matrix environment.
* Leadership and Supervision: Develops and manages high performing teams with highly skilled and motivated staff focused on the delivery of quality and value-added services, and allocates cross-functional responsibilities and work processes. Responsibilities include hiring, coaching/mentoring, performance management, and progressive discipline as needed for departments supervised.
* Ethics and Confidentiality: Practices honesty by demonstrating a consistent and uncompromising adherence to strong moral and ethical principles, values, truthfulness and accuracy in all actions. Addresses all student and employee behavior in a confidential and respectful manner.
* Continuous Learning & Professional Development: Maintains current knowledge of best practices and standards in public television. Actively organizes and/or participates in applicable workgroups, trainings, workshops, seminars, committees and professional associations or conferences to promote continuous learning.
* Other duties: Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.
Compliance with all state, federal, and accreditation standards/requirements, as well as all MATC policies and procedures.
Required Education & Experience: A bachelor's degree in Business Administration, Public Administration, or a related field and eight (8) years of progressively responsible operations experience at the executive level including at least five (5) years of administrative supervision responsibilities and teams management.
Preferred Education & Experience: A Master's degree in Business Administration, Public Administration, or a related field and more than eight (8) years of progressively responsible operations experience at the executive level including more than five (5) years of administrative supervision responsibilities and teams management. Experience as a COO in a non-profit, public media or commercial media is a plus.
KNOWLEDGE, SKILLS, & ABILITIES
* Conceptual understanding of strategic planning processes including development of goals and initiatives and work
* plan development.
* Considerable knowledge of modern principles and practices of administration to include planning, budgeting,
* staffing, and finance.
* Deep knowledge of and commitment to the tenets of ethics and editorial integrity.
* Demonstrates ideas and ability to diversify audience appeal, including ethnic, age and education level.
* Strong knowledge of regulatory governance and rights management regulations in the electronic media industry.
* Exceptional interpersonal and relationship-building skills to serve organizational goals with ability to inspire trust
* and camaraderie in employees, colleagues, and the community.
* Proven success in leading without direct authority.
* Excellent written and verbal communication skills.
* Demonstrated expertise in strategic leadership working with Boards of Directors and external leaders, as well as
* leading and collaborating with executive and staff teams across diverse cultural communities and areas of
* responsibility.
* Expertise in supervising, counseling, motivating and evaluating staff and actively supporting their professional
* development.
* Comprehensive knowledge of strategic planning, data analysis and budgeting, including demonstrated experience
* with policy development and change management.
* Proficient with Google Suite and Microsoft Office including Excel, Word and Outlook and other necessary software
* Ability to work with culturally diverse populations of students, employees and community stakeholders.
CORE COMPETENCIES:
* Business insight
* Decision quality
* Resourcefulness
* Plans and aligns
* Drives results
* Manages conflict
* Develops talent
* Builds effective teams
* Demonstrates self-awareness
* Instills trust
* Customer focus
* Action oriented
* Values differences
* Self-development
* Compassion
Start Date
This position supports Milwaukee PBS and is available start as soon as possible.
Hours
This position is a 1.0 FTE or 40 hours per work week. This position works in-office at the Milwaukee Public Broadcasting System office on the MATC Downtown Campus.
Salary
Salary is determined by years of experience credit and internal salary equity.
Application Materials
Along with your completed applications, please upload a resume and cover letter. Education will be formally verified prior to offer.
Interviews
Selected candidates will be invited to interview for this role via email after the posting close date.
EEO
Milwaukee Area Technical College will not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable local, state or federal law.
Milwaukee Area Technical College is an Equal Opportunity/Access Educator/Employer. Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process, please contact our office at ************ (Wisconsin Relay System: 711) or email *************.
Pre & Post Trade ETD's & Clearing Operations VP
Chief operating officer job in Charlotte, NC
Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make:
The Pre & Post Trade ETD's & Clearing Operations VP, is responsible for supporting and protecting CIB ETD's & Clearing business activity by conducting end-to-end processes and controls throughout the complete Operations value chain while ensuring:
i) Oversight of operations processes and controls related to ETDs and Over-The-Counter "OTC" cleared derivatives
ii) Resource & flow efficiency
iii) Quality in execution
iv) Strict control of the operational risks
* Provide effective product expertise and support to the CIB ETDs business (Markets)
* Ensure the Operations department is fully compliant with US regulations (mainly CFTC and CME), Legal requirements, and Compliance and Tax policies.
* Effective execution of controls around the ETDs processes, and effective oversight outsourced to the service providers ensuring service levels are maintained in all aspects, in particular for time-critical trade execution
* Deep knowledge/expertise of option expiration and physical delivery processing across ICE soft commodities, CME agricultural, energy, metals. FX and interest rate products
* Key point of contact between front-office and external clients post-onboarding
* Primary Operations contact for external clients as it regards margin management, trade and position queries and ad hoc file creation requirements
* Escalation point of contact with the Central Counterparties (i.e., CME, ICE, OCC, Nodal), and custodians, agent banks, carrying clearing brokers in which SanCap FCM has some business relationship with
* Ensure the appropriate monitoring of Service Level Requirements with Third-Party Service Providers / Vendors (i.e., ION XTP, Broadridge, Calypso).
* Interact with service providers on a regular basis to ensure all processes are performed in accordance to the KPIs and implement new processes if necessary.
* Ensure the generation, maintenance, distribution and use of the information and tools required to maintain the daily activity: development and updates of procedures, planning and organization to be follow by individual contributors of the team.
* Liaise with internal / external auditors, and regulators to ensure compliance with regulatory requirements
* Quality assurance on processes and new systems implementation, executing and monitoring User Acceptance Testing (UAT). Active participation in the UAT phase designs to ensure all test cases are reflected properly.
* Sign off on project related documents such as Business Required Documents to ensure new product or processes covers all the department requirements.
What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's Degree or equivalent work experience: Business or equivalent degree. - Required.
5-10+ years of experience working in an ETD's & Clearing Operations or Middle Office team.
* In-depth knowledge of the Operational processes supporting ETD's & Clearing Operations
* In depth knowledge of Listed Derivatives (such as Futures, Listed Options on Futures contracts, US Listed Equity & Index Options), and OTC Clearing Derivatives contracts (such as cleared IRS and CDS)
* In depth knowledge of the operational processes supporting a Futures Commission Merchant's (FCM) / Clearing Broker firm
* Proficient in all regulatory aspects governing the ETD's and Clearing activities in a US Broker Dealer.
* Proven track record of managing providers of outsourced services
* Knowledge of compliance to CIB around execution of controls to minimize the operational risk
* Proven experience in providing a project status update with timely priorities and in communicating convincingly to management
* Collaborative and communication skills
Certifications:
* No Certifications listed for this job.
It Would Be Nice For You To Have:
* Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
* Experience in Microsoft Office products.
This is a hybrid position in our Miami, FL office.
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range
Minimum:
$101,250.00 USD
Maximum:
$185,000.00 USD
Link to Santander Benefits:
Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
Auto-ApplyU.S. Private Bank - Private Banker - Vice President or Executive Director
Chief operating officer job in Charlotte, NC
We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P. Morgan's U.S. Private Bank. If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P. Morgan is the place for you. You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level.
As a Private Banker in the U.S. Private Bank, you are responsible for advising families on building, preserving and managing their wealth. You will use your knowledge of investments, financial planning, credit and banking to both advise current clients on all aspects of their balance sheet and generate new client acquisition. You will be part of a local team and supported by an institutional platform that has the resources, specialists and intellectual capital to help you advise clients on achieving their desired goals.
Job Responsibilities
Manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience
Generate business results and acquire new assets, both from existing client base and new client acquisition
Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs
Partner with internal specialists to provide interdisciplinary expertise to clients when needed
Connect your clients across all lines of business of J.P. Morgan Chase & Co.
Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach
Strictly adhere to all risk and control policies, regulatory guidelines and security measures
Required Qualifications, Capabilities, and Skills
Six plus years of work experience in Private Banking or Financial Services
Bachelor's Degree required
Series 7, 66 and Insurance licenses required for position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date
Proven sales success and strong business acumen
Strong community presence with an established network
Experience or demonstrated understanding of investments, wealth planning, credit and banking concepts
Focuses on the client experience and works tirelessly on the client's behalf
Preferred Qualifications, Capabilities, and Skills
MBA, JD, CFA, or CFP preferred
Proactive, takes initiative, and uses critical thinking to solve problems
Dynamic and credible professional who communicates with clarity and has exceptional presentation skills
Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their business
Experience with and in-depth knowledge of the equity and fixed income markets and alternative investments, including Hedge Funds, Private Equity and Real Estate
Auto-ApplyRegional Managing Director, Industrial Acquisitions - Southeast
Chief operating officer job in Charlotte, NC
Job Description
Lightstone, founded by David Lichtenstein, is one of the most diversified privately held real estate companies in the United States. Headquartered in New York City, Lightstone is active in 26 states across the country, developing, managing and investing in all sectors of the real estate market, including residential, hospitality, commercial, and retail. With 209 existing properties, Lightstone's over $9 billion portfolio currently includes over 12 million square feet of industrial, life sciences, and commercial properties, over 30,000 residential units, and over 5,100 hotel keys. Lightstone's development portfolio includes over $3.5 billion currently under development in the residential and hospitality sectors spread across New York City, Los Angeles, and Miami.
Industrial and Logistics Investments
Through a creative and disciplined approach to acquisitions and property-level execution, Lightstone continues to strategically expand its holdings in the industrial and logistics sector, capitalizing on a generational shift toward ecommerce and continued supply chain evolution. Lightstone is able to utilize its multidisciplinary team and direct third-party relationships to identify operational inefficiencies prior to acquisition and optimize cash flow through hands-on leasing and asset management, generating exceptional risk-adjusted returns in a competitive market segment.
Starting in 2020 Lightstone has annually successfully transacted on more than $1 billion dollars of new industrial product in institutionally proven submarkets with proximity to key logistics infrastructure. Lightstone anticipates an ongoing annual investment target of $1 billion to $2 billion for the industrial platform with the expectation to continue expansion not only in their current markets but new strategic markets in the west. The current portfolio exceeds 10 million square feet nationally, with assets located throughout the Southeast, East, Mid-Atlantic and Midwest regions.
OVERVIEW:
The Regional Managing Director Industrial, Acquisitions - Southeast will support the Acquisitions Team in sourcing, underwriting and executing regional investments for Lightstone's Logistics. They will specifically play a critical role in sourcing and evaluating new on market and off market opportunities across the Southeast region. The Regional Managing Director, Industrial will identify and source new investment opportunities befitting the Company's strategic priorities. The ideal candidate is entrepreneurial, highly motivated with strong analytical skills to identify opportunistic transactions.
Ideal candidate would be located in the Atlanta Metro area but we will consider other locations with a significant industrial presence across the Southeast.
ESSENTIAL FUNCTIONS:
Source new deal flow - both on market and off market opportunities in the Southeast market.
Expand Lightstone Logistics' footprint within the greater Southeast region.
Interface with Brokers, Principals and ancillary Industrial Real Estate players to establish a market presence
Must have recent transactional experience in sourcing and closing commercial real estate equity investments in primary and secondary MSAs -
Pitch new acquisition opportunities to Senior Executives.
Travel and tour properties to diligence new opportunities.
Lead and oversee financial models in Excel, including complex waterfall structures.
Expected ability to run transactions from “cradle-to-grave” - LOI, Purchase & Sale Contract Negotiations, Loan Negotiations (interface with Debt Brokers and negotiate Lender Term Sheets), and Dispositions
Participate in initial investment screenings to determine fit with the Company's investment objectives
Assist in the coordination of due diligence on new investments inclusive of communications with third parties (brokers, lenders, consultants, etc.)
Draft investment memorandums
Research market data and demographics, including sales and rent comps
Prepare internal and external presentations and marketing materials for debt/capital markets initiatives
Contribute to the acquisitions/development team's ongoing project management and financing/design/budgeting decisions
Prepare and update financial summaries of deals on a portfolio level
QUALIFICATIONS:
Minimum 10-15 year's relevant real estate investment or investment sales experience
Bachelor's Degree in Real Estate, Finance, or Accounting with demonstrated academic excellence
Development, zoning, and analytics knowledge
Well-versed in fundamental Industrial real estate property valuation and deal level metrics
Firm understanding of commercial real estate market dynamics including, but not limited to:
Relative Capitalization Rates and Price Per Square Foot, Industrial Building Competitive Advantages/Disadvantages, Lease Comparables, Tenant/User desired Specifications.
Proficiency using ARGUS
Director of Operations
Chief operating officer job in Charlotte, NC
The Director of Operations is responsible for supporting the mission, vision and values of First Watch through all that he/she does in their role every day. The DO's primary purpose is to develop General Managers and restaurant management teams to build and increase sales over the previous year and improve profitability, while ensuring employee and guest satisfaction, without compromising the integrity or You First culture of the concept. The Director of Operations is responsible for the success of all First Watch operations within their span of control (5-8 direct reports and 200-300 employees).
Responsibilities
* Leads operational activities for a group of First Watch Restaurants by performing the following in accordance with Company guidelines regarding management development, sales, and profitability, planning and customer and employee relations
* Trains, coaches and develops General Managers and Operations Managers, through timely performance and observation feedback and evaluations
* Follows up on training of MIT's/CAFE's and hourly employees. Works closely with the Training General Manager to monitor progress
* Ensures development of Operations Managers within compliance of the FW management development programs
* Through effective manpower planning executes the continuous development of the management team and ensures timely and cost effective recruitment of restaurant level management and their training within First Watch
* Ensures the maintenance of a safe and harassment free workplace in all restaurants
* Takes quick and responsible action in solving problems and able to uses reason when dealing with individual or staff performance based issues to include personality conflicts
* Develops for prior approval and then meets or exceeds the area's budget, including capital investments, General and Administrative expenses
* Promotes First Watch outside the restaurant
Qualifications
* Bachelor's degree or equivalent - concentration in food & beverage, business, marketing or management is preferred
* Five to seven years of progressive leadership experience in multi unit restaurant industry operations
* Proven track record of achieving results and building & maintaining successful teams
* Passion for providing excellent service and quality
* Ability to partner and build relationships while demonstrating leadership and integrity and promoting team success
* Extensive knowledge of the principles, procedures, and best practices in the industry
* Ability to work well under pressure in a fast paced, dynamic environment
* Valid driver's license and ability to travel frequently within assigned market
Who We Are
First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit *******************
First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Auto-ApplyManaging Director, Event Hospitality and Premium Experience
Chief operating officer job in Charlotte, NC
At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow.
NASCAR is seeking an experienced and dynamic Managing Director of Event Hospitality and Premium Experience to lead the planning, execution, and management of premier hospitality programs and consumer event experiences across the NASCAR schedule. This leadership role oversees all aspects of event logistics and hospitality strategy from venue preparation to creative production ensuring memorable and seamless experiences for guests, partners, and fans.
This individual will work cross-functionally with internal departments and external partners, manage complex multi-day event operations, and directly supervise at least one full-time team member and key vendor relationships. The ideal candidate will bring strong leadership, event production, and strategic planning experience to elevate the hospitality experience across all NASCAR events.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Event Leadership & Execution: Lead planning and on-site execution of NASCAR consumer hospitality, premium fan experiences, and select special events nationwide.
Operations & Logistics Oversight: Manage all event logistics including:
Venue preparation
Contract negotiations
Vendor and agency management
Food & Beverage (F&B) operations
Guest services and credentialing
Transportation logistics
Creative production and event execution
Cross-Department Collaboration: Liaise with internal teams (e.g., Sales, Marketing, Communications, Competition) to align hospitality programs with broader strategic and brand goals.
Team & Vendor Leadership: Oversee and develop direct staff while managing a network of vendor and agency partners to ensure seamless delivery of all hospitality programs.
Manage at least one full-time hospitality staff member, providing mentorship, direction, and performance oversight
Lead external vendor and agency partners to ensure seamless and high-quality event delivery
Budgeting & Reporting: Oversee budget creation and management, event timelines, production schedules, and post-event reporting and recaps.
Corporate Events Support: Support corporate event execution including run-of-show development, script coordination, contractor and talent management, and signage/graphics integration.
Guest Management Systems: Maintain proficiency in guest management platforms, including event builds, guest list coordination, database updates, and floorplan/diagram development.
Travel Required: Approximately 50-60%, including weekends and short-notice, multi-day events
QUALIFICATIONS
Bachelor's degree in a related field and a minimum of ten (10) years of experience in sports, live events, or corporate hospitality; or an equivalent combination of education and experience. Prior exposure to NASCAR or the motorsports industry is a plus.
Demonstrated success leading teams, managing complex logistics, and driving results under pressure.
Innovative thinker with a passion for elevating guest experience through thoughtful hospitality design.
Highly professional interpersonal and written communication skills; able to interface effectively with executives, partners, and high-profile guests.
CMP certification preferred or strong interest in pursuing it.
Must have the ability to demonstrate a deep understanding of service excellence and a guest-first culture. Recommended readings include
Unreasonable Hospitality
by Will Guidara and
The New Gold Standard
by Joseph Michelli, which reflect the principles and mindset valued in this role.
SUPERVISORY RESPONSIBILITIES
Directly supervise assigned staff. Carries out supervisory responsibilities in alignment with the organization's policies and applicable laws. Key duties include interviewing, hiring, and training staff; planning, assigning, and overseeing work; evaluating performance; recognizing achievements; and fostering open communication to support resolution and continuous improvement.
COMPUTER SKILLS
Proficient in Microsoft Office and event management platforms; experience with guest management software is strongly preferred.
OTHER SKILLS
Hospitality-Driven Mindset: A genuine passion for creating memorable guest experiences, rooted in hospitality excellence. Committed to anticipating needs, exceeding expectations, and delivering premium service with care, attention, and authenticity.
Guest-Centric Approach: Demonstrates empathy and emotional intelligence when engaging with guests, clients, and stakeholders. Always acts as a brand ambassador, ensuring every touchpoint reflects NASCAR's commitment to world-class service and professionalism.
Service-Oriented Leadership: Leads with a service-first philosophy, empowering teams to prioritize the guest experience in every decision and detail. Models graciousness, responsiveness, and adaptability in high-pressure environments.
Attention to Detail: Holds a meticulous eye for logistics, aesthetics, and guest comfort, ensuring that every hospitality program is executed to the highest standard.
Composure Under Pressure: Remains calm, collected, and solution-focused in dynamic, fast-paced event environments; capable of navigating unforeseen challenges while maintaining a positive guest experience.
Creative Problem Solver: Approaches challenges with creativity and agility, consistently seeking ways to elevate hospitality offerings and improve operational efficiency.
Self-Motivated and Independent: Able to set priorities, meet deadlines, and manage complex programs with minimal supervision while upholding high standards of accountability and professionalism.
Team Player with High Emotional Intelligence: Fosters collaboration across departments and with vendor partners; brings a respectful, upbeat, and proactive energy to the team environment.
Apply Now!
Learn more about this role and our team by applying at ********************** for consideration.
We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR!
NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.
Follow us on LinkedIn and X for future opportunities and company news.
Auto-ApplyDirector, Detection Operations, Internal Fraud
Chief operating officer job in Charlotte, NC
Salary Range\: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window\: https\://*******************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Position Overview
The Director of Detection Operations is responsible for overseeing the daily operations of internal fraud detections systems, ensuring the effective monitoring of insider threats and internal fraud risks across the enterprise. This role manages the detection infrastructure, alert triage and case referrals. Working closely with the VP of Rules Strategy, Investigations and Technology teams, the Director ensures that fraud alerts are timely, accurate, and actionable, while minimizing false positives and operational noise.
Key Responsibilities
• Lead the fraud detection operations team, responsible for monitoring and triage of internal fraud alerts
• Oversee daily workflows including alert intake, triage, escalation and case referral to investigation teams
• Ensure operational coverage, service level adherence and timely escalation of high-risk incidents
• Support the VP of Rules Strategy to operationalize new rules, thresholds and models into monitoring systems
• Track and improve detection efficiency (hit rates, false positives, alert to case conversion)
• Define and report on detection operations Key Performance Indicators (KPI)
• Contribute to reporting on detection effectiveness and operational performance
• Partner with investigations on case referrals and feedback loops to refine detection quality
• Support audit and regulatory review of detection operations
• Build and manage a team of fraud detection analysts and operations specialists
• Drive a culture of operational discipline, continuous improvement and risk ownership
Preferred Qualifications
• 5+ years of experience in fraud operations, monitoring, or security operations, with at least 3 years in a leadership role
• Deep understanding of fraud monitoring tools, insider threat detection and case management systems
• Strong knowledge of internal fraud typologies and insider risk behaviors
• Proven track record of managing global operations teams
• Strong collaborations skills with Technology, CEG, Legal and risk oversight functions
• Experience with operational KPIs, back-office case and SLA management, and executive reporting
Auto-ApplyVice President Ambulatory Surgery Center Operations NC/GA Division
Chief operating officer job in Charlotte, NC
Department:
10000 Advocate Health Surgery Centers - Divisional Administrative Expense
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
M-F
Pay Range
$112.40 - $179.85
Remote in market (North Carolina)
Primary Purpose
Responsible for leading the development and operations of ambulatory surgery centers and ASC joint ventures across Advocate Health assigned Division. Focuses on building relationships, advancing business development, and aligning with Advocate Health's strategic goals. Oversees capital budgets and operational performance.
Major Responsibilities
Lead operational, clinical, and financial performance management of all ambulatory surgery centers and physician joint venture surgery centers across Advocate Health's assigned Division, ensuring achievement of expected results in partnership with joint venture partners.
Build and manage a cohesive ASC management team accountable for deploying strategic and operational plans efficiently, including leadership development, succession planning, and actively mentoring others into leadership roles.
Develop and execute capital budgets within approved parameters to optimize ambulatory surgery center P&Ls, including site selection, facility planning, and oversight of financial, clinical, operational, and marketing plans.
Create and implement growth plans for existing centers and expansion through de novo centers, working with Division leaders, medical groups, strategy, finance, and operations teams to identify competitive opportunities and development strategies.
Facilitate and manage operations for ASC joint ventures managed by Advocate Health Surgery Centers, including integration post-transaction and intersection with critical stakeholders in highly complex arrangements.
Ensure compliance with organizational compliance plans and all applicable local, state, and federal regulations, and regulatory and accrediting bodies, while maintaining alignment with Advocate Health mission and vision.
Establish and monitor system productivity benchmarks and industry trends to ensure services contribute to highest quality and patient experience levels, while creating corrective action plans for underperforming operations.
Lead standardization across Advocate Health ambulatory surgery centers and integration with hospital-based services, managed care, revenue cycle management, supply chain, information technology, and other corporate functions.
Operate in matrix organization to design, deliver, and optimize comprehensive ambulatory surgery strategy involving key system stakeholders, leveraging new business models and positioning Advocate Health for long-term success.
Perform comprehensive human resources responsibilities for direct staff including interviewing, selection, promotions, performance evaluations, staff development, corrective actions, and ensuring compliance with Code of Conduct.
Minimum Job Requirements
Education
Master's degree in Health Administration or Business Administration.
Certification / Registration / License
None.
Work Experience
Minimum of 15 years of progressive leadership experience in the healthcare field, preferably with substantial experience in outpatient and/or medical group settings, including 5+ years in management roles within ambulatory surgery environments.
Knowledge / Skills / Abilities
Experience with and understanding of ambulatory surgery center operations, de novo development, and joint ventures. Proven ability to build and cultivate strong relationships and influence with physicians and system executives. Financial acumen and experience with expansion of new sites of care. Ability to intersect with multiple key stakeholders in the execution of highly complex arrangements. Exceptional ability to execute on deliverables and manage complex stakeholder arrangements.
#remote
#remote - LI
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Auto-ApplyU.S. Private Bank - Private Banker - Vice President or Executive Director
Chief operating officer job in Charlotte, NC
We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P. Morgan's U.S. Private Bank. If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P. Morgan is the place for you. You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level.
As a Private Banker in the U.S. Private Bank, you are responsible for advising families on building, preserving and managing their wealth. You will use your knowledge of investments, financial planning, credit and banking to both advise current clients on all aspects of their balance sheet and generate new client acquisition. You will be part of a local team and supported by an institutional platform that has the resources, specialists and intellectual capital to help you advise clients on achieving their desired goals.
Job Responsibilities
Manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience
Generate business results and acquire new assets, both from existing client base and new client acquisition
Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs
Partner with internal specialists to provide interdisciplinary expertise to clients when needed
Connect your clients across all lines of business of J.P. Morgan Chase & Co.
Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach
Strictly adhere to all risk and control policies, regulatory guidelines and security measures
Required Qualifications, Capabilities, and Skills
Six plus years of work experience in Private Banking or Financial Services
Bachelor's Degree required
Series 7, 66 and Insurance licenses required for position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date
Proven sales success and strong business acumen
Strong community presence with an established network
Experience or demonstrated understanding of investments, wealth planning, credit and banking concepts
Focuses on the client experience and works tirelessly on the client's behalf
Preferred Qualifications, Capabilities, and Skills
MBA, JD, CFA, or CFP preferred
Proactive, takes initiative, and uses critical thinking to solve problems
Dynamic and credible professional who communicates with clarity and has exceptional presentation skills
Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their business
Experience with and in-depth knowledge of the equity and fixed income markets and alternative investments, including Hedge Funds, Private Equity and Real Estate
Auto-ApplyManaging Director, Office of the SMD
Chief operating officer job in Charlotte, NC
About The Role The SMD Services Group is a new group at FTI which will play a critical role in stewarding the experience and success of the firm's most senior leaders. We are looking to add a role to lead the SMD Total Rewards strategy & services; that could in time evolve into a more senior role leading all of the SMD Services group. This role will be responsible for overseeing all aspects of SMD Value Proposition, including compensation strategy, governance and administration of these programs and performance management programs. The role partners closely with segment and region HR leaders and will leverage data and analytics to drive total rewards decision making. With a global lens, this leader ensures that programs and decisions affecting SMD remuneration are consistent, transparent, and strategically aligned across regions and business lines.
What You'll Do
As the Managing Director of the SMD Value Proposition you will provide strategic leadership & execution across all topics related to improving our Total Rewards strategy and how we attract and retain top SMD talent.
Compensation Strategy & Governance
* Design competitive and performance-aligned pay structures for senior executives and Senior Managing Directors.
* Align rewards with firm strategy, growth objectives, and profitability
* Balance short-term incentives (STIs) and long-term incentives (LTIs) with firm culture and professional services market norms.
* Ensure internal equity and external competitiveness using market benchmarking
Performance Management
* Partner with regional and segment HR leaders and provide best practice guidance for the annual performance evaluation process for SMDs, ensuring consistency and rigor.
* Design and deliver a clear look back process early in the three year cycle to ensure that SMDs are delivering on the business case (from hire or KSIP) and develop metrics and mechanisms to provide clear and actionable feedback from the business where there are performance gaps
* Provide insight and analytics to support talent and compensation decisions.
SMD Lifecycle Management
* Manage key SMD lifecycle events, including promotions, transitions, retirements, and separations.
* Ensure smooth onboarding and offboarding experiences, with appropriate stakeholder engagement and around the SMD value proposition, long term compensation tools etc..
Strategic Advisory & Leadership Support
* Serve as a trusted advisor to the CEO, CHRO, CFO, and segment and region business leaders on matters related to SMD total rewards strategy.
* Provide thought leadership on emerging trends in rewards and retention.
* Advise senior leadership, board members, and compensation committees on pay recommendations and trends in conjunction with the Director Of Exec Comp •
Provide guidance to HR Business Partners and Finance leaders on implications of executive pay programs.
Global Alignment & Consistency
* Ensure consistent policies, practices, and experiences for SMDs across regions and business units. • Balance global standards with local legal and cultural considerations.
How You'll Grow
We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.
What You Will Need To Succeed
Basic Qualifications
* 20+ years of relevant experience in a leadership role, with a strong background in global total rewards management
* Effective oral and verbal communications, including experience with C suite leadership
Preferred Qualifications
* Experience in partner services within a professional services environment, preferably within consulting or a similar field
* Deep expertise on Total Rewards in Professional Services including compensation, equity, benefits, long term compensation vehicles
* Proven track record of leading and delivering initiatives that have enhanced Partner/SMD experience, driven efficiencies, reduced risk and improved service delivery
Additional Information
* Job Family/Level: Core Operations Level 5 - Tier 1
* Citizenship Status Accepted: Not Applicable
* Exempt or Non-Exempt?: Exempt
Compensation
* Minimum Pay: 173500
* Maximum Pay: 339000
Regional Director of Operations
Chief operating officer job in Charlotte, NC
Regional Director of Operations, RDO in North Carolina! The Regional Director of Operations (RDO) at Telos Health Systems is a strategic and hands-on leadership role responsible for driving growth, ensuring operational efficiency, and maintaining high levels of provider and facility satisfaction within a designated region. This role involves provider onboarding, clinical oversight, facility engagement, strategic planning, market analysis, and day-to-day operations management. The successful candidate will leverage their expertise to develop and implement strategies that align with the company's overall goals, foster strong relationships with providers and facilities, and ensure compliance with operational standards.
Anticipated 75% in-state travel within North Carolina to achieve the following responsibilities.
Provider Onboarding: Conduct interviews, facilitate orientations, and oversee the seamless integration of providers into facilities. Manage tasks related to setup and onboarding process for a smooth transition.
Clinical Oversight: Maintain regular contact with providers and lead clinicians to ensure optimal performance. Track productivity and performance metrics to ensure providers meet work quotas and quality outcomes.
Facility Engagement: Conduct site visits and actively engage with facility teams and leadership to address issues or concerns. Establish open communication to address facility needs and foster a collaborative working relationship. Ensure high levels of customer satisfaction and address any issues or concerns promptly. Develop strategies to enhance facility retention and loyalty.
Strategic Planning and Execution: Develop and implement regional business development strategies to achieve growth targets. Align regional strategies with overall company goals and objectives. Work with Business Development leadership on growth opportunities within your respective Region.
Market Analysis and Expansion: Conduct market research to identify new business opportunities and market trends. Assess competitive landscape and devise strategies to gain market share. Identify and establish partnerships, joint ventures, and alliances.
Operations Management: Oversee day-to-day regional operations to ensure efficiency and effectiveness. Implement operational policies, procedures, and best practices. Ensure compliance with company standards and regulatory requirements. Participate in and adhere to all requests regarding reporting and metrics. Document activities associated with the responsibilities in the company's software.
Financial Performance: Oversees and monitors facility budgets, revenue generation, and cost containment, contributing to the overall financial performance of the region. Position Preferences Licensure: LNHA (Licensed Nursing Home Administrator) preferred in North Carolina Education: Bachelor's degree; MBA preferred Experience: Prior Regional Director experience overseeing multiple healthcare facilities. Skilled Nursing Facility (SNF) experience highly preferred Skills: Strong collaboration with clinical partners Highly relational, communicative, and collaborative Leadership in multi-site healthcare operations Equal Employment Opportunity Employer
Telos Health Systems will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
Vice President of Franchise Operations
Chief operating officer job in Cornelius, NC
Job Description
BURN BOOT CAMP CULTURE
Burn Boot Camp is one of the fastest growing fitness franchises in the nation and has experienced rapid growth since its founding in 2015. We move like our members - fast paced and with purpose. We aim to inspire, empower, and transform lives through community-based fitness.
POSITION DESCRIPTION
The Vice President of Franchise Operations is responsible for helping the company achieve operational goals and objectives as well as increasing overall company performance. The VP of Franchise Operations will work with the COO and the Burn leadership team to collaborate on overall company strategies, initiatives, and vision for the organization while overseeing the Operations Department.
ACCOUNTABILITY
LMA (Leadership, Management, and Accountability)
Franchise Operations Management
Vendor Management
MEASUREABLES
Operational units (open, closed)
Systemwide Total Member Count
Opening Gym Performance
Enterprise Revenue
Department Oversight:
Business Operations
Learning and Development
Business Project Management
Master Calendar
Field Support
Burn Boot Camp Kids
JOB FUNCTIONS
Drive Unit Level Economics
Oversee the creation and review updates to operational processes, procedures, and manuals
Manage budget, set department goals, and cascade annual and quarterly planning
Build relationships with Franchise Partners, industry leaders, executive leaders, and vendors to continue to strengthen the Burn Boot Camp brand and be a leader in the fitness space.
Vendor management - Quarterly Business Reviews (QBR's), contract review and negotiation
QUALIFICATIONS
5-10 years experience in leadership position, specifically managing people.
Demonstrated experience in operational initiatives.
Franchise experience at either Franchisor or Franchisee level
Must be an experienced organizational leader, demonstrating great leadership, presentation, and professional communications skills
Excellent communication (written and oral), organization and problem-solving skills
Influencing and negotiation skills
Flexibility to travel as needed.
Proficiency using Excel, Word and PowerPoint
Must have a strong working knowledge of data points and the operational practices and impacts behind data
This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary.
Director of Operations
Chief operating officer job in Gastonia, NC
The Director of Operations is responsible for planning, directing, coordinating, and overseeing operations activities under the direction of senior leadership. Responsibilities include assisting in the development and implementation of efficient and cost-effective systems, processes, and procedures to meet to meet current and future needs of the company. Also, the Director of Operations is responsible for the direct supervision and management of multiple District Managers across a brand.
Essential Functions and Job Responsibilities:
Implements and communicates the strategic direction of the brand(s).
Meets or exceeds company sales and profit expectations while maintaining brand standards in all areas.
Drives profitability at district level through direct management of strategic initiatives by the District Managers.
Executes, manages, and follows-up on operational brand strategies established by senior leadership.
Ensures compliance with all company and brand standards.
Collaborates with all departments and senior leadership to assist in making key business decisions and meeting company goals and objectives.
Maintains budget controls on all operations activities.
Develops, implements, and evaluates standard operating procedures around food preparation, service times, hospitality, cleanliness, etc., as appropriate.
Demonstrates a continuous improvement mindset by identifying, recommending, and implementing new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
Reviews P&L regularly with District Managers and General Managers to ensure that key financial targets are being met.
Ensures that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, and facilities are in line with the organizations business plan and vision.
Ensures that the PSP Core Values and Virtues are properly represented at all stores and at all times.
Supports District Managers in recruitment, selection, and hiring to build and retain a great team. Champion's recognition and motivation efforts.
Coaches, mentors, and motivates District Managers to exceed guest and employee expectations and maintain an acceptable level of performance, which may include documenting and issuing disciplinary action, up to and including termination of employees. Partners and seeks approval from Human Resources and executive leaders as appropriate.
Prepares and submits required reports. Presents periodic performance reports and metrics to the Chief Executive Officer and other leadership.
Leads team meetings and presentations to communicate relevant operations information and other business-related topics.
Maintains knowledge of emerging technologies and trends in operations management.
Follows all appropriate health code and local jurisdiction food handling requirements, maintains food safety certifications, and models exemplary food health safety practices to employees. Ensures food quality and 100% guest satisfaction.
Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team.
Performs other related duties as assigned.