Vice President of Field Service Operations and Customer Service
Chief operating officer job in Spokane, WA
About Us:
Alliance Machine Systems International, LLC is a privately held company with over 35 years of history dedicated to providing corrugated box manufacturing machines and services to the changing industry. As the paperboard packaging industry's premier global supplier of productivity-enhancing process machinery and systems, we supply innovative designs, intelligent automation, and optimized workflow, coupled with highly responsive parts and service support. Our United States and Europe based engineering, manufacturing, sales and service operations provide a global support system covering the full product portfolio of Alliance, Serco, TEI, ASC, Pallmac, J&L and Tanabe machines.
Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.
Job Description:
Oversees and provides strategic global leadership to ensure a high level of service excellence and customer satisfaction.
POSITION SUMMARY
The Vice President of Field Service Operations and Customer Service is responsible for customer care across the division's operating sites. This individual will need an engineering background and in-depth knowledge of equipment automation and robotics. A successful candidate must show proven experience running Field Service, large equipment installations and driving successful customer service.
This is a senior leadership role responsible for overseeing the operations, strategy, and performance of field and technical service teams. This position ensures that customer service and technical support provided in the field meet company standards and goals and is instrumental in driving profitability.
A key member of the Executive Leadership Team, this role will partner with the other leaders to outline strategy for both Customer Care (Field & Technical Services) and the Division as a whole. The VP of Field & Technical Services leads all aspects of Alliance's KPIs, TTIs and Customer Care metrics as well as objectives and initiatives in support of the Alliance's business objectives.
The VP of Field & Technical Services will oversee all aspects of the division's Customer Care including Field Service, After Market Sales, and Customer Support. This person will champion process improvement, Customer Trust programs and multi-organizational collaboration to achieve optimized performance across all Alliance business units.
The VP of Customer Care
must have a proven track record in senior management in a highly dynamic setting.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Strategic Leadership
Provide leadership and guidance to a diverse and global Field Services and Technical Support team - understanding team strengths and how to best deploy effective customer solution strategies.
Assume a hands-on style to leadership that emphasizes teamwork and collaboration with a strong customer focus. Drive accountability for results yet be supportive and effective at developing individuals to assume greater levels of responsibility and personal contribution.
Lead, motivate, and develop the functional team on an ongoing basis and provide direct feedback, counselling, and coaching to drive practices and processes and overall Alliance performance.
Customer Service & Relationship Management
Build rapport and trust with customers to ensure excellent communication and solutions strategies both proactively and as issues arise.
Lead initiatives to drive customer satisfaction, operational efficiency, and profitability.
Provide clarity and leadership for warranty issues with a focus on customer needs.
Implement and drive Customer Trust System by earning our customer's trust through development and delivery of exceptional solutions, delivered on time, and without warranty issues.
Drive Customer Trust excellence with timely aftermarket parts and sound installation and start-up support.
Assess the current state of Customer Care within Alliance's network of sites and functions and plan, develop, organize, implement, and execute a holistic future state structure; reviewing people, positions, flex capacity, and evaluating core competencies to drive profitability across multiple sites.
Analyze customer feedback and data to identify trends and opportunities for improvement in customer experience.
Develop and implement customer service initiatives to enhance customer satisfaction and loyalty.
Budgeting and Resource Allocation
Partner closely with Finance to ensure alignment on key drivers of success and lead key metrics and processes with site leaders.
Budgeting and Resource Allocation - develop and manage budgets for field operations, including labor, tools, vehicles, and materials; optimize cost-efficiency while maintaining service quality.
Operational Oversight
Develop and implement the field services and technical services strategy in alignment with overall business goals.
Provide leadership to operational plans delivering on the business unit strategies across all domestic Alliance sites in all areas of Customer Care.
Contribute as a key member of the Executive Leadership Team (ELT) to outline organization strategy and vision with the Division President and others on the ELT.
Lead the operation function and ensure the right positions and people are developed to ensure the current and future needs of the organization are satisfied.
Leverage technology (e.g., field service management software, mobile apps) to improve field operations.
Drive continuous improvement initiatives focused on productivity, accuracy, and turnaround time.
Coordinate with engineering, product, supply chain, and logistics teams to support service delivery.
Ensure alignment between field operations and broader company initiatives.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
A Bachelor's degree in Engineering or relevant discipline
Master's Degree is preferred
Experience and Skills
15+ years in a global environment leading Engineering or Customer Care, with 8+ years' experience managing multiple manufacturing locations with full Customer Care P&L responsibility.
A proven-track record of driving Customer Care in identifying areas of improvement (utilizing Lean and Continuous Improvement methodologies) across a large organization, resulting in enhanced aftermarket margins, profitability, and step-change performance.
Experience building and leading Customer Care programs and cross-functional teams
Responsible for project installation planning and developing process improvement strategies for complex system installations and support.
Demonstrated effective management (both direct and through influence) across multiple organizations and work groups.
In-depth knowledge of equipment automation and robotics. A successful candidate must show proven experience running Field Service, large equipment installations and driving successful customer service.
The following competencies will differentiate top candidates:
Critical thinking and decision quality.
Drives results by establishing compelling goals and aggressive schedules for improvement in all facets of Customer Care.
Effectively delivers measurable results on organizational commitments.
Translates the Alliance vision and strategy into practical, actionable, and quantifiable plans.
Competitive spirit and drive to win. Strong sense of initiative, internal motivation, and an unrelenting focus on results.
Robust ability to coach, develop, and inspire team members.
Entrepreneurial spirit with a results-focused mindset.
High degree of intellectual curiosity, integrity, and capability.
Openness to feedback and coaching with a strong orientation towards continual learning.
Capacity to function in a complex, global environment with ease and fluidity, while driving and influencing results.
Process thinker and passion for continuous improvement.
Proven experience in a senior customer service leadership role within manufacturing.
Deep understanding of the industry, product lifecycle, and customer needs.
Strong analytical skills to interpret customer data and identify trends
Expertise in customer service best practices and technology platforms
Excellent communication and interpersonal skills to build strong customer relationships
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be willing and able to travel as needed.
Able to sit at a desk or computer for sometimes extended periods of time.
Able to move about the office and factory with occasional lifting, bending, and reaching.
Able to dial, hear and respond to telephone calls and inquiries as necessary.
Physically operate various types of office equipment including but no limited to photocopiers, fax machines, 10 key, computers, printers, etc.
Meet requirements of daily attendance on job for a full, continuous work schedule.
Job Posting Salary Range
The approximate pay range for this position is $160,000 - $180,000.
Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
#LI-BO1
At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.
Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.
Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.
Company:
Alliance
Auto-ApplyKSPS PBS - President and General Manager
Chief operating officer job in Spokane, WA
KSPS PBS is searching for a strong leader for our next President and General Manager to manage operations and serve as the external ambassador of our renowned Public Television Station. Reporting to the Board of Directors, this position will be directly responsible for all station activities. The President and General Manager will provide an innovative, creative and strategic vision for KSPS PBS as we seek to strategically maintain and expand our position, while navigating the continual transformation of digital media.
The next President and General Manager of KSPS PBS must excel at community engagement and partnership building with the ability to deliver critical and effective fundraising leadership to both public and private sectors, while providing internal leadership and management of staff and facilities.
About KSPS PBS
KSPS PBS is a trusted, community-licensed public television station based in Spokane, Washington, with a legacy of nearly 60 years serving the Inland Northwest and Western Canada. Known for our integrity, educational mission, and cross-border reach, we deliver four broadcast channels and an extensive digital and streaming presence that reaches over 2 million viewers annually.
As a mid-sized PBS station with a big impact, KSPS serves a diverse region that spans Eastern Washington, Northern Idaho, Western Montana, ___ tribal nations, and significant portions of Alberta and British Columbia. Approximately one-third of our donors are Canadian, making us one of the only truly international PBS stations in the United States.
We operate with a passionate, high-performing staff across departments focused on development, production, programming, education, engineering, and operations. Our mission is to connect, enrich, and inspire the communities we serve. We do that by delivering trusted journalism, compelling documentaries, vibrant local productions, educational resources for learners of all ages, and community convenings that foster dialogue and civic health.
KSPS PBS is governed by a community board of directors and supported by over 25,000 active members. After the rescission of federal funding, we are doubling down on innovation, regional partnerships, and a values-driven approach that centers education, inclusion, climate awareness, and economic opportunity for all.
Salary: $160,000
Leadership:
We seek an experienced and mission-driven individual, who will collaboratively foster a positive, aligned culture within KSPS, keep the organization improving its effectiveness in serving the people of our region, and maintain our strong financial condition, and who:
* Is a respectful, fair and mission-driven team leader and builder;
* Is a selfless, effective change agent who puts the mission and success of KSPS first;
* Is an empowering leader: Takes time to learn and utilize existing strengths of individuals and groups, and mentors and supports professional growth of individuals and our staff as a whole;
* Has great people skills and is effective with a wide range of stakeholders - from staff to individual donors and regional legislative, congressional, business and community leaders.
Communication:
To lead and represent KSPS in various arenas, we seek a person with highly developed public and private interpersonal skills, who:
* Can demonstrate being a skillful listener;
* Enjoys being in a public situation;
* Is an organized thinker, effective writer and speaker;
* Is personable, inspiring and respectful;
* Is an effective spokesperson for the organization.
Community Relationships/Public Presence:
The leader we seek will:
* Continue to grow KSPS's presence in the Spokane area, has personal qualities the community/region can connect with;
* Demonstrate a record of community engagement and collaboration, and of developing partnerships with individuals and organizations;
* Is comfortable and effective with a wide range of people, including at high levels of civic leadership in the region;
* Have a high level of energy for visiting stakeholders across the region, as well as authentic enthusiasm for Spokane in its geographic and demographic diversity.
People and Team Management:
Inspiring, respectful, collaborative, and highly competent manager of people and teams. We seek a leader with:
* An ability to create and maintain an effective, aligned, and cross-functional culture of engaged professionals;
* An ability to adjust our leadership style as needed, collaborating, enrolling, delegating, and directing as required by the situation;
* Skills at managing conflict, both limiting unhealthy and encouraging healthy conflict;
* The desire to and practice of seeking input from staff, and is comfortable with being respectfully challenged.
Industry Knowledge:
Our expectation is to attract a person with an expert level of knowledge and media savvy, including trends in technology and consumption of media (digital, broadcast, podcasting) who:
* Has a high level of understanding of the importance, issues and trends of localism, and ability to lead KSPS in this area;
* Is skilled at providing strategic management, including investment decisions related to maintaining effectiveness of our studio, geographically dispersed television transmitting and digital capacity;
* Is technologically competent in the content area, fluent with strategic and tactical aspects of digital and social media, and able to provide effective leadership towards identifying and adopting new platforms.
Problem Solving and Decision Making:
Expert decision-maker, who:
* Has the ability to prioritize and determine significance of a particular issue, understands who to include in the problem-solving process, and knows what and how much information is needed;
* Is able to effectively analyze and use data in the decision-making process, and will make decisions in a timely matter;
* Is good at follow-through - clearly communicates decision, designs and administers effective execution, with appropriate pre-determined success measures and time-posts;
* Has a high level of strength to stick by decisions and/or know when a change of direction is needed.
Vision:
In the context of ongoing transformational changes, the Internet is having on availability and use of media as well as societal changes in the external and internal environment, our candidate:
* Should display an ability to project KSPS's needs into the long-term future;
* Can see and understand future trends in media, in related fields and the world, and the impact on our work and workplace;
* Has a learning orientation, including demonstrated methods for gathering, assimilating and making meaning out of information about the changing media, technology and demographic landscape;
* Can balance vision with doing;
* Is able to enroll others in working together to execute vision.
Fundraising:
KSPS seeks an effective fundraiser who is knowledgeable of and expert at the General Manager role in fundraising and resource development, who:
* Has a demonstrated record of success with major donor fundraising;
* Is effective as a mission spokesperson and at relationship management aspects of fundraising, both individual and institutional;
* Has a comprehensive understanding of public media fundraising strategies and methods;
* Is creative and capable of conceiving and developing alternative revenue streams.
Change Management:
As we continue to move through the revolution in media consumption and seek to become a truly indispensable local institution, we are looking for a track record demonstrating a high level of skill in the change process, including:
* Understands the impact of culture on change efforts and is able to successfully navigate cultural as well as process change;
* Highly developed skill at prioritizing, and accomplished at sequencing change;
* Is personally creative and able to act on that creativity. Is open-minded and a good learner;
* Has a focus on innovative models and conquering challenges;
* Sees possibilities even in the face of severe difficulties;
* Is an out-of-the-box thinker.
Mission Orientation:
Our next General Manager will understand and be highly committed to KSPS's mission and:
* Lives the mission and creates and maintains our workplace in line with our organizational values;
* Has proven ability to articulate and explain organizational mission to staff as well as external stakeholders and the public at large, stand behind it, and interpret its applications for others.
* Frequently refers to the mission and incorporates it into daily activities.
About Spokane, Washington
Spokane is a vibrant city of over 230,000 people located in the heart of the Inland Northwest. As the second-largest city in Washington State, Spokane combines urban amenities with easy access to nature, offering a high quality of life, affordable cost of living, and a strong sense of community.
Nestled along the Spokane River and surrounded by mountains, lakes, and national forests, Spokane is a haven for outdoor enthusiasts. The region boasts four distinct seasons, hundreds of miles of trails, five nearby ski resorts, and one of the largest urban waterfalls in the United States. Spokane's Riverfront Park, recently renovated, is a downtown crown jewel and a hub of arts, festivals, and recreation.
Culturally, Spokane punches above its weight. The city is home to thriving local music and arts scenes, the Spokane Symphony, multiple live theater venues, and a wide array of restaurants, breweries, and coffee shops. Educational opportunities abound, with five universities in the area, including Gonzaga University and Washington State University Spokane.
As a media market, Spokane is unique for its international footprint. With large viewership and donor support from Alberta and British Columbia, public media in Spokane is defined by borderless storytelling and connection.
For those drawn to mission-driven work in a setting that combines purpose, community, and natural beauty, Spokane is a place to plant roots and lead with impact.
To Apply:
KSPS is being assisted in this search by Livingston Associates. For consideration, please submit a resume and a letter of introduction that describes how you will be the ideal person to lead the organization.
Date for full consideration: November 16th
Inquiries are welcome with Livingston Associates at **************.
Equal Employment and Nondiscrimination
At KSPS, we are committed to equal employment opportunities for all and cultivate a caring and professional environment. We are an equal opportunity employer committed to fostering an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
VP, AI Enablement
Chief operating officer job in Spokane, WA
Leads the development and activation of Molina's Artificial Intelligence (AI) Center of Excellence (CoE), responsible for enterprise-wide AI strategy, including identification, evaluation, deployment and value realization of AI solutions. In partnership with technology and business leaders, define what can be achieved through AI and scale high-performing solutions across the organization.
**Job Duties**
+ Leads Molina's AI Center of Excellence, including developing and driving Molina's AI strategy and roadmap, including establishing a governance framework, guardrails for compliance, policies, processes, and best practices for responsible use and adoption of AI tools, processes and/or technological enhancements across the enterprise.
+ Develops robust pipeline of AI solutions through intake and evaluation of use cases for deployment.
+ Responsible for the ideation, solution evaluation, recommendations and portfolio rationalization/prioritization of GenAI, AgenticAI and Artificial General Intelligence (AGI) solutions.
+ Leads implementation planning and change management for AI solutions, including establishing mechanisms and tools to track portfolio performance.
+ Responsible for value realization post-AI solution deployments, from targeted productivity gains to end-to-end reimagining of workflows and managed care experiences.
+ Collaborates with IT and business leaders to support internal solution development and vendor partnerships.
+ Partners with Legal, Compliance, and Information Security to manage risk and data privacy.
+ Manages AI COE team, supporting portfolio pipelining, development and implementation of AI solutions.
+ Oversight of AI champion network, supporting adoption and sustainability of AI solutions enterprise-wide.
**Job Qualifications**
**REQUIRED QUALIFICATIONS:**
+ At least 12 years of experience in managed care, including strategy, enterprise transformation, digital innovation, technology solutions, or equivalent combination of relevant education and experience.
+ 7 years management/leadership experience.
+ Proven history of implementing enterprise AI solutions in regulated environments.
+ Strong cross-functional collaboration and stakeholder management skills.
+ Experience with budget planning, compliance frameworks, and performance metrics. Record of leading business transformations, from strategy through execution.
+ Conceptual understanding of the AI/ML technologies and solution development lifecycle, from ideation through deployment and monitoring
+ Familiarity with ethical AI principles and risk management
+ Demonstrated ability to lead, mentor, and develop high-performing teams in a matrixed business environment.
+ Experience with ambiguity and the ability to drive initiatives from concepts to value realization.
\#PJCorp
\#LI-AC1
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $214,132 - $417,557 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Vice President of Field Service Operations and Customer Service
Chief operating officer job in Spokane, WA
About Us:
Alliance Machine Systems International, LLC is a privately held company with over 35 years of history dedicated to providing corrugated box manufacturing machines and services to the changing industry. As the paperboard packaging industry's premier global supplier of productivity-enhancing process machinery and systems, we supply innovative designs, intelligent automation, and optimized workflow, coupled with highly responsive parts and service support. Our United States and Europe based engineering, manufacturing, sales and service operations provide a global support system covering the full product portfolio of Alliance, Serco, TEI, ASC, Pallmac, J&L and Tanabe machines.
Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.
Job Description:
Oversees and provides strategic global leadership to ensure a high level of service excellence and customer satisfaction.
POSITION SUMMARY
The Vice President of Field Service Operations and Customer Service is responsible for customer care across the division's operating sites. This individual will need an engineering background and in-depth knowledge of equipment automation and robotics. A successful candidate must show proven experience running Field Service, large equipment installations and driving successful customer service.
This is a senior leadership role responsible for overseeing the operations, strategy, and performance of field and technical service teams. This position ensures that customer service and technical support provided in the field meet company standards and goals and is instrumental in driving profitability.
A key member of the Executive Leadership Team, this role will partner with the other leaders to outline strategy for both Customer Care (Field & Technical Services) and the Division as a whole. The VP of Field & Technical Services leads all aspects of Alliance's KPIs, TTIs and Customer Care metrics as well as objectives and initiatives in support of the Alliance's business objectives.
The VP of Field & Technical Services will oversee all aspects of the division's Customer Care including Field Service, After Market Sales, and Customer Support. This person will champion process improvement, Customer Trust programs and multi-organizational collaboration to achieve optimized performance across all Alliance business units.
The VP of Customer Care
must have a proven track record in senior management in a highly dynamic setting.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Strategic Leadership
Provide leadership and guidance to a diverse and global Field Services and Technical Support team - understanding team strengths and how to best deploy effective customer solution strategies.
Assume a hands-on style to leadership that emphasizes teamwork and collaboration with a strong customer focus. Drive accountability for results yet be supportive and effective at developing individuals to assume greater levels of responsibility and personal contribution.
Lead, motivate, and develop the functional team on an ongoing basis and provide direct feedback, counselling, and coaching to drive practices and processes and overall Alliance performance.
Customer Service & Relationship Management
Build rapport and trust with customers to ensure excellent communication and solutions strategies both proactively and as issues arise.
Lead initiatives to drive customer satisfaction, operational efficiency, and profitability.
Provide clarity and leadership for warranty issues with a focus on customer needs.
Implement and drive Customer Trust System by earning our customer's trust through development and delivery of exceptional solutions, delivered on time, and without warranty issues.
Drive Customer Trust excellence with timely aftermarket parts and sound installation and start-up support.
Assess the current state of Customer Care within Alliance's network of sites and functions and plan, develop, organize, implement, and execute a holistic future state structure; reviewing people, positions, flex capacity, and evaluating core competencies to drive profitability across multiple sites.
Analyze customer feedback and data to identify trends and opportunities for improvement in customer experience.
Develop and implement customer service initiatives to enhance customer satisfaction and loyalty.
Budgeting and Resource Allocation
Partner closely with Finance to ensure alignment on key drivers of success and lead key metrics and processes with site leaders.
Budgeting and Resource Allocation - develop and manage budgets for field operations, including labor, tools, vehicles, and materials; optimize cost-efficiency while maintaining service quality.
Operational Oversight
Develop and implement the field services and technical services strategy in alignment with overall business goals.
Provide leadership to operational plans delivering on the business unit strategies across all domestic Alliance sites in all areas of Customer Care.
Contribute as a key member of the Executive Leadership Team (ELT) to outline organization strategy and vision with the Division President and others on the ELT.
Lead the operation function and ensure the right positions and people are developed to ensure the current and future needs of the organization are satisfied.
Leverage technology (e.g., field service management software, mobile apps) to improve field operations.
Drive continuous improvement initiatives focused on productivity, accuracy, and turnaround time.
Coordinate with engineering, product, supply chain, and logistics teams to support service delivery.
Ensure alignment between field operations and broader company initiatives.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
A Bachelor's degree in Engineering or relevant discipline
Master's Degree is preferred
Experience and Skills
15+ years in a global environment leading Engineering or Customer Care, with 8+ years' experience managing multiple manufacturing locations with full Customer Care P&L responsibility.
A proven-track record of driving Customer Care in identifying areas of improvement (utilizing Lean and Continuous Improvement methodologies) across a large organization, resulting in enhanced aftermarket margins, profitability, and step-change performance.
Experience building and leading Customer Care programs and cross-functional teams
Responsible for project installation planning and developing process improvement strategies for complex system installations and support.
Demonstrated effective management (both direct and through influence) across multiple organizations and work groups.
In-depth knowledge of equipment automation and robotics. A successful candidate must show proven experience running Field Service, large equipment installations and driving successful customer service.
The following competencies will differentiate top candidates:
Critical thinking and decision quality.
Drives results by establishing compelling goals and aggressive schedules for improvement in all facets of Customer Care.
Effectively delivers measurable results on organizational commitments.
Translates the Alliance vision and strategy into practical, actionable, and quantifiable plans.
Competitive spirit and drive to win. Strong sense of initiative, internal motivation, and an unrelenting focus on results.
Robust ability to coach, develop, and inspire team members.
Entrepreneurial spirit with a results-focused mindset.
High degree of intellectual curiosity, integrity, and capability.
Openness to feedback and coaching with a strong orientation towards continual learning.
Capacity to function in a complex, global environment with ease and fluidity, while driving and influencing results.
Process thinker and passion for continuous improvement.
Proven experience in a senior customer service leadership role within manufacturing.
Deep understanding of the industry, product lifecycle, and customer needs.
Strong analytical skills to interpret customer data and identify trends
Expertise in customer service best practices and technology platforms
Excellent communication and interpersonal skills to build strong customer relationships
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be willing and able to travel as needed.
Able to sit at a desk or computer for sometimes extended periods of time.
Able to move about the office and factory with occasional lifting, bending, and reaching.
Able to dial, hear and respond to telephone calls and inquiries as necessary.
Physically operate various types of office equipment including but no limited to photocopiers, fax machines, 10 key, computers, printers, etc.
Meet requirements of daily attendance on job for a full, continuous work schedule.
Job Posting Salary Range
The approximate pay range for this position is $160,000 - $180,000.
Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
#LI-BO1
At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.
Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.
Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.
Company:
Alliance
Auto-ApplyChief of Staff - Orthopedics
Chief operating officer job in Spokane, WA
Job Description
Shriners Children's Spokane is seeking an experienced, mission-driven physician leader to serve as Chief of Staff, guiding our dedicated medical teams while advancing clinical excellence and operational performance.
This role ensures strategic alignment between departmental operations and organizational objectives, oversees clinical governance functions, facilitates interdisciplinary coordination, and promotes the delivery of high-quality, patient-centered orthopedic, craniofacial and burn care. In addition to their clinical responsibilities, the Chief of Staff provides executive support to the physicians and Advanced Practice Providers, manages departmental initiatives, and oversees clinical quality, compliance, academic affairs, and operational efficiency.
Successful candidates will be a board certified pediatric orthopedic surgeon with progressive leadership experience in clinical operations, administration, or physician leadership roles. Candidates can expect to receive an annual salary between $756,288-$1,067,700 commensurate with experience, training and departmental equity.
Shriners Children's offers a competitive benefits package, including:
Medical, Dental, and Vision Insurance: Health Savings Account (HSA) and Flexible Spending Account (FSA) options available
403(b) Retirement Savings Plan with generous employer match, 457(b) Deferred Compensation Plan, and Defined Contribution Supplemental Retirement Plan
Generous budget and time off for Continuing Medical Education (CME)
Employer sponsored professional liability coverage
Relocation assistance
School Loan Forgiveness and Public Service Loan Forgiveness (PSLF) eligibility
Tuition Reimbursement
Basic Life/AD&D and Short-Term Disability Insurance provided at no cost
Paid Time Off (PTO) and Extended Illness Bank (EIB)
Voluntary Benefits: Long Term Disability Insurance, Critical Illness/Accident Insurance, hospital indemnity coverage, identity theft protection, and more.
All employees are eligible to receive medical, vision and dental coverage starting on their first day. Other benefit elections may vary based on eligibility and location.
Responsibilities
Administrative, Operational and Organizational Duties
Act as the primary administrative liaison between the Orthopedics department and the hospital's executive leadership team, ensuring effective communication and alignment on organizational objectives.
Ensure that the Medical Staff is appropriately represented in meetings of the Board of Governors and assure Medical Staff involvement in Joint Conference committee, Quality Assurance Committee, Medical Staff meetings, and other hospital and committee board meetings
Ensure the Board of Governors is adequately informed of medical staff issues and activities
Collaborate with local medical staff and other Chiefs of Staff to develop Medical Staff Bylaws and suggest appropriate changes and revisions for approval by the Join Boards
Support and implement, as appropriate, hospital regulations and policies as established by the Joint Boards and local Board of Governors
Build, support, and grow relationships with sponsoring Shrine Temples and the medical staff
Work to develop and maintain relationships within the wider medical community (local, regional, national, and international)
Manage physician workforce activities, including recruitment, credentialing, training, performance evaluations, and professional development.
Work with hospital administration and Headquarters to develop and manage departmental budget, contracts, and operational expenditures, ensuring the effective use of resources.
Oversee daily operations of the orthopedics department, including clinical scheduling, patient flow, staffing, and resource allocation.
Represent the orthopedics department on hospital committees and task forces, advocating on behalf of departmental interests and contributing to hospital-wide initiatives
Ensure processes are in place to achieve timely and accurate completion of medical records in a manner that supports efficient, quality clinical care, research, and compliance with meaningful use
Clinical, Educational, and Research Duties
Support the orthopedics department in developing and implementing strategic plans for the Department, including growth initiatives, quality improvement, and clinical outcomes tracking.
Lead and monitor quality improvement initiatives within the department, focusing on enhancing patient care, safety, and outcomes, and ensuring compliance with regulatory standards.
Collaborate with interdisciplinary teams including surgeons, nurses, therapists, social workers, and support staff to ensure optimal, coordinated patient care.
Oversee the implementation and adherence to clinical protocols, guidelines, and best practices, ensuring evidence-based practices are incorporated into patient care.
Promote research within the orthopedics department, supporting faculty and staff in their academic and scholarly pursuits.
Supervise and support ongoing education and training programs for staff, including resident and fellow education, continuing medical education (CME), and interdisciplinary team development.
Ensure compliance with legal, regulatory, and hospital-specific policies, including HIPAA, patient safety, and ethical standards.
Address patient or family concerns regarding treatment and care, facilitating resolution through appropriate channels
Personal Surgical Activities
Demonstrate quality and competency in the performance of surgical specialty
Modulate personal surgical activity in order to provide adequate leadership for the hospital's overall goals
Qualifications
Education
Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) from an accredited medical school
Completion of an ACGME accredited residency in Orthopedic Surgery
Completion of fellowship training in Pediatric Orthopedic Surgery. Additional fellowship training in spine, sports medicine or upper extremity preferred, but not required.
Experience
Minimum of 8-10 years of clinical practice in orthopedic surgery or spine surgery, preferably with experience in a pediatric setting.
Minimum of 5-7 years of progressive leadership experience in clinical operations, administration, or physician leadership roles.
Experience in academic medicine, research administration, and/or graduate medical education preferred.
Certification and Licensures
Board certification in Orthopedic Surgery by the American Board of Orthopedic Surgery (ABOS), with subspecialty training in Pediatric Orthopedics.
Must possess eligibility for active and unrestricted medical licensure in the state of practice
Must possess eligibility for active DEA
Must possess Basic Life Support for Healthcare Providers (BLS for HCP) and Pediatric Advanced Life Support (PALS) certification
Credentialing and privileging by the medical staff in accordance with hospital bylaws
Additional Knowledge and Skills
Demonstrated knowledge of healthcare operations, clinical quality improvement, and physician workforce management.
Strong organizational, interpersonal, and communication skills with the ability to manage complex relationships and competing priorities.
Proven ability to lead multidisciplinary teams and drive clinical and operational excellence.
Understanding of hospital accreditation standards, healthcare regulatory requirements, and compliance frameworks.
Commitment to the mission of pediatric healthcare, patient advocacy, and service excellence.
High level of discretion, professionalism, and ethical integrity.
Director of Operations
Chief operating officer job in Spokane Valley, WA
Are you a systems-minded leader who thrives in high-growth environments, energized by bringing order, accountability, and excellence to legal operations?
Do you bring sharp strategic instincts and the emotional intelligence to guide teams through growth while maintaining alignment with a firm's values, culture, and mission?
Can you drive the operational heartbeat of a firm by ensuring people, processes, and systems are functioning at full capacity while acting as the steady bridge between attorneys, staff, vendors, and leadership?
Is your leadership style grounded in clarity, empathy, and the confidence to hold teams accountable without compromising culture?
Final question: When faced with a challenge, do you get
excited
or run away?
** IMPORTANT: TO APPLY **
If you have any questions, please email **************** only.
Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform.
To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens.
**RECRUITERS DO NOT CONTACT**
At Elevated Estate Planning, PS, we've helped nearly 30,000 families across Washington's Inland Northwest prepare for the future with clarity, compassion, and confidence. With offices in Spokane Valley, North Spokane, Kennewick, and Yakima, our firm delivers comprehensive estate planning and elder law services, providing clients with personalized support and meaningful guidance. Our practice spans wills, trusts, powers of attorney, long-term care planning, probate, trust administration, and legacy preservation, all delivered through our Elevated Case Program™, which combines education, systematized planning, and step-by-step legal care.
Led by Managing Attorney Matthew Luedke, the firm is in a focused growth phase - upgrading systems, strengthening operations, and expanding its impact. This senior leadership role is for an operator who can turn the firm's existing vision and priorities into clear plans, systems, and consistent execution.
At Elevated Estate Planning, PS, the Director of Operations is the behind-the-scenes architect of a growing, people-first legal team. This person will oversee core administrative functions (HR, finance, IT, vendor management, client support), guide department leads (marketing, intake, front office, client care), and help streamline how work gets done, with responsibility spanning KPIs, QuickBooks, team engagement, and technology, the Director of Operations will lead the operational core of the firm, creating structure and clarity so the legal team can perform at its highest level.
What you'll do:
Workflow and Systems Alignment Across Departments: Ensure consistent workflows, interdepartmental communication, and system alignment that support firm-wide productivity and collaboration.
Financial Oversight and Budget Planning: Manage the firm's financial processes including bookkeeping, payroll coordination, vendor payments, and budgeting. Work closely with the firm's CPA partner to reconcile accounts and produce reliable, clear financial reports that support strategic decision-making.
Team Leadership and Performance Culture: Lead and support administrative, client care, front desk, and marketing personnel. Set performance expectations, provide feedback and development opportunities, and foster a culture of accountability rooted in the firm's core values.
Human Resources and Staff Operations: Coordinate with external HR vendors to oversee recruitment, onboarding, employee relations, compliance, and offboarding. Implement internal SOPs, performance standards, and feedback mechanisms to maintain a stable and compliant HR function.
KPI Tracking and Dashboard Management: Design and maintain dashboards for critical firm metrics including client pipeline, case progression, financial goals, and staff performance. Establish consistent reporting cadences to help leadership monitor and respond to operational trends.
Issue Resolution and Staff Support: Serve as the point of contact for internal bottlenecks and client escalations. Troubleshoot workflow issues, mediate team concerns, and reduce dependency on the founder by resolving day-to-day fires before they reach the leadership level.
Systems and Vendor Oversight: Manage vendor relationships across IT, QuickBooks, Zoom, and case management tools. Evaluate current systems, recommend improvements, and oversee implementation projects that align technology with firm growth and efficiency goals.
Strategic Implementation and Leadership Partnership: Work closely with Matthew to translate firm vision into actionable plans. Ensure strategic initiatives are tracked and completed on schedule while safeguarding leadership time from unnecessary distractions.
What we're looking for:
Experience: 3-5+ years of formal operations leadership, ideally in a professional services or legal environment. Prior experience in a Director of Operations, Firm Administrator, or COO role is highly preferred.
Legal Familiarity: Prior exposure to legal services, estate planning, or elder law is a strong advantage, though not required. Must be willing to learn how legal files flow and what operational support attorneys need.
Emotional Intelligence & Communication: Able to hold team members accountable without bulldozing. Calm under pressure, confident in conversations, and capable of navigating interpersonal dynamics with empathy and firmness.
Process Thinking: Highly organized and process-oriented. Skilled at identifying inefficiencies, building systems, and helping others follow through.
Technical Proficiency: Comfortable with case management software (e.g., MyCase), QuickBooks, HR platforms, and Microsoft Office. Able to work with IT vendors and recommend technical improvements.
Leadership Style: Collaborative, humble, and ready to observe before implementing change. Respectful of existing systems and team dynamics while willing to improve what's not working.
Cultural Fit: Aligned with our values: integrity, client-focused service, accountability, and excellence. Committed to supporting a culture of learning, clarity, and care.
Why you should work here:
Mission-Driven Work: You'll help deliver peace of mind to families during life's most vulnerable transitions. Your work directly impacts the firm's ability to serve clients with excellence and care.
Growth-Stage Firm: We're in an exciting season of expansion and evolution. You will have the chance to shape how we scale and be part of building a firm that is both impactful and sustainable.
Balanced Culture: Our team prioritizes learning, growth, and genuine connection. From monthly lunch-and-learns to our team-voted “GOAT Trophy” for values, we believe in creating a place where people thrive.
Supportive Leadership: You'll report directly to the Managing Attorney, who is self-aware, strategic, and eager to delegate operations to the right leader. You won't compete for vision; you'll bring it to life.
Additional perks:
Compensation: Competitive salary aligned with experience and role scope.
Location: Onsite role based at our Spokane Valley headquarters.
Working Hours: Monday-Thursday (7:30-5:00) with early close Fridays at noon.
PTO & Holidays: Two weeks PTO, state-mandated sick leave, plus the week between Christmas and New Year's. Additional holidays include MLK Day, Good Friday, Labor Day, Independence Day, and Veterans Day.
Health & Retirement: 100% employer-paid health and dental insurance. 3% Safe Harbor retirement plan with minimal vesting timeline.
Bonuses & Recognition: Annual performance evaluations in October, end-of-year discretionary bonuses, and the chance to shape key operational projects.
At Elevated Estate Planning, PS, your role as Director of Operations is not just about execution; it's about legacy. You will bring the infrastructure, accountability, and calm leadership that allow our team to grow without losing our culture. You'll help us keep our promises to each other, to our clients, and to the families we serve.
Join us in building a law firm that makes a difference. Bring your operational excellence, steady leadership, and heart for service, and help take Elevated Estate Planning, PS into its next chapter of growth, clarity, and impact.
Auto-ApplyAssociate Director-Warehouse Operations
Chief operating officer job in Spokane, WA
Jubilant HollisterStier LLC, Spokane's Largest Manufacturing Company, and well-established member of the business community, provides a complete range of services to support the pharmaceutical and biopharmaceutical industries. Jubilant HollisterStier is a nationally recognized contract manufacturer of sterile injectable vials, and lyophilized products. The Allergy business is a worldwide leader in the manufacture of allergenic extracts, targeted primarily at treating allergies and asthma. Jubilant HollisterStier is a proud member of the Jubilant Pharma family.
Our Promise: Caring, Sharing, Growing
We will, with the utmost care for the environment and society, continue to enhance value for our customers and stakeholders by providing innovative products and economically efficient solutions' through growth, cost effectiveness and wise investment of resources.
Job Description:
The Associate Director-Warehouse operations is responsible for the Management and effective execution of Transportation, Inventory Control, Receiving, Warehousing and Distribution Operations by implementing best practices and enforcing operational and personnel policies and procedures. Critical resource in the Supply Chain Leadership team and provide direction and process improvement in above mentioned functions. Ensuring all role functions are efficient and effective and meeting the production needs of manufacturing for the JHS facility in Spokane.
Reporting to the Sr Director Supply Chain, the Sr Warehouse Operations Manager oversees and provides the leadership to the operations of the onsite and offsite warehouses: Transportation, Receiving, Warehouse, Material staging, Material discard, Shipping, and Cycle counts.
* Manage and lead the warehouse team across onsite and the offsite warehouses
* Provides leadership for Transportation, Receiving, Warehouse, Shipping, and Inventory Control Specialist personnel.
* Lead the hiring, selection, onboarding and training of the new employees
* Coach, counsel and discipline staff, monitor performance and appraise results
* Ensure the warehouse team stays in compliance of the current process, process changes and newly implemented changes
* Provides for safe working conditions and practices in all areas of departmental control
* Promote and educate a safe environment by educating staff on Health and Safety standards
* Act as a prime liaison between the warehouse team and other departments
* Approve invoices via APP system (invoices management system)
* Lead and mentor continues process improvement initiatives
* Ensure compliance with federal, state and local regulations related to warehousing, material handling and shipping
* Ensure the inventory accuracy
* Develops and reports Key Performance Indicators (KPIs)
* Budgets and controls expenditures, including proposals for the capital equipment requests.
* Contributes to inventory control by ensuring receiving, warehouse, and shipping activities are performed per procedure and inventory levels reconcile with SAP.
* Responsible for department SOP writing, modification, and adherence.
* Collaborate with Supply Chain leadership on carrier contracts and relevant services contract management as well as relevant vendor performance evaluations
* Responsible for providing both regulatory and client tours during audits and for being relied upon as the area expert in dealing with questions during client or regulatory audits.
Qualifications:
* High school diploma or equivalent required.
* Bachelor of Science degree required.
* Minimum 5 years of related experience required with a minimum of 2 years in a leadership role. Minimum 10 years of related experience required in lieu of a degree.
* Pharmaceutical and FDA Regulated Industry experience desired.
* Vocational/specialized knowledge required
* Microsoft Word and Excel experience required
* ERP operating system/concept understanding, SAP experience desired.
* Extensive analysis and planning required.
* 20/30 Corrected Near-Point required
* Ability to lift 50 pounds unassisted required
* Pushing, Pulling and Prolonged Standing required
* Minimum travel
Shift: Weekday Days, Monday-Friday
Compensation & Benefits:
This is an on-site, full-time position located in Spokane, WA.
* Hiring Wage: $129,750 - $ 207,600 annually depending on experience, with opportunity for growth, promotion and annual raises. Midpoint and above is reserved for employees who have longevity with Jubilant HollisterStier and consistently exhibit outstanding performance over a period of time in the role
* Medical, Dental, Vision, Flexible Spending and Health Savings Accounts
* Life, AD&D, Short and Long Term Disability
* 401(k) with company match
* Generous paid time off plan
* Employee Assistance Program
Unlock your potential with Jubilant HollisterStier! If you're seeking a dynamic and rewarding career, we welcome your application today!
********************************
* Please click on the Spokane, Wa. Link*
Jubilant HollisterStier is an EEO/AA Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you require assistance applying for a position, please contact our HR Department at:
******************************
Vice President of Food and Beverage Hospitality - Spokane Convention Center
Chief operating officer job in Spokane, WA
Levy Sector Salary: $130,000-$145,000 Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Job Summary
Lead the strategic vision that shapes the guest experience of tomorrow. As the Vice President of Hospitality Strategy, you will drive innovative service models, elevate hospitality standards, and create operational frameworks that enhance the overall guest journey. You will develop forward-thinking initiatives, partner with venue and corporate leaders, and champion strategies that position our hospitality programs for sustained growth and excellence.
Qualifications
* Bachelor's degree in hospitality management, business administration, or related field
* Advanced proficiency in budgeting, financial analysis, and operational planning
* Experience developing and implementing large-scale service strategies
* Expertise in hospitality technology platforms and data-driven decision-making
* Minimum 7-10 years of hospitality leadership experience, preferably in large venue or multi-unit environments
Key Responsibilities
* Develop strategic hospitality initiatives that align with organizational goals
* Oversee the implementation of service standards across all guest-facing operations
* Collaborate with onsite and regional leadership to optimize guest experience
* Evaluate operational performance using data and analytics to enhance service models
* Lead cross-functional teams in hospitality innovation and continuous improvement
* Ensure compliance with company policies, regulatory standards, and safety practices
Curious about Life at Levy? Check it out: Levy Culture
Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.
* Medical
* Dental
* Vision
* Life Insurance/ AD
* Disability Insurance
* Retirement Plan
* Flexible Time Off Plan
* Paid Parental Leave
* Holiday Time Off (varies by site/state)
* Personal Leave
* Associate Shopping Program
* Health and Wellness Programs
* Discount Marketplace
* Identity Theft Protection
* Pet Insurance
* Commuter Benefits
* Employee Assistance Program
* Flexible Spending Accounts (FSAs)
Levy maintains a drug-free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID: 1482951
Levy Sector
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BENAE GLICKMAN
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DSHS ESH Chief Nursing Officer
Chief operating officer job in Spokane, WA
Chief Nursing Officer - Eastern State Hospital We are in search of a self-motivated, forward-thinking Registered Nurse to fill a vital leadership role in which their passion for partnering with people who need access to care, and support is displayed every day. The Chief Nursing Officer (CNO) leads the delivery of high quality, safe and appropriate nursing care at Eastern State Hospital (ESH)which provides services that empower individuals, instill hope and supports self-discovery and independence. Here, high-quality, patient-focused care is our mission.
ESH is a 375-bed inpatient psychiatric hospital accredited by The Joint Commission (TJC) and certified by the federal Centers for Medicare and Medicaid Services (CMS). The hospital opened in 1891 in picturesque Medical Lake, Washington and provides long-term psychiatric care to adult civil, forensic, geriatric and habilitative mental health patients.
As the CNO, you will be responsible for the overall strategic management and direction of the nursing department at ESH reporting directly to the Chief Executive Officer. In this role, you will work to create an environment that supports innovative patient care delivery through collaboration and communication with other leadership team members.
Opportunities performed on-site at this work location at least three days a week may be eligible for an additional 5% premium pay in addition to the advertised salary.
ESH is located 15 miles west of downtown Spokane the state's second largest city. It and a host of other suburban communities offer ideal places to live, play, and work. Outdoor activities are especially plentiful given the area's natural beauty and its four seasons.
Primary Responsibilities:
Clinical & Administrative Nursing Leader
Provide executive-level leadership and accountability for the administration, coordination, and delivery of hospital-wide nursing services. Establish, implement, and enforce nursing policies and standards that comply with The Joint Commission (TJC), Centers for Medicare and Medicaid Services (CMS), Department of Health requirements, and community psychiatric nursing standards.
Strategic Partner
Collaborate closely with the Chief Executive Officer, Medical Director, and executive leadership team to align nursing operations with organizational priorities. Serve as a trusted nursing consultant on both clinical and administrative matters, contributing to strategic planning, operational decision-making, and system-wide improvement initiatives.
Operational Steward
Direct the development and implementation of patient care standards and ensure the effective coordination of nursing services across the hospital. Allocate nursing staff resources efficiently to support interdisciplinary therapeutic programs and ensure timely, safe patient discharges.
Talent Developer & Workforce Leader
Lead and develop nursing staff through targeted training, coaching, and performance improvement initiatives. Address competency gaps, correct deficiencies, and foster professional growth while building high-performing, collaborative nursing teams.
Change Agent & Culture Builder
Create and sustain an environment that supports organizational change, continuous improvement, and effective working relationships. Encourage teamwork, accountability, and collaboration across disciplines to strengthen care delivery and operational outcomes.
Quality & Performance Advocate
Utilize data, quality metrics, and operational analysis to identify areas for improvement, recommend evidence-based solutions, and implement strategies that enhance patient care, regulatory compliance, and organizational efficiency.
Who should apply:
* Professionals with a license to practice as a Registered Nurse in the State of Washington and five years of leadership and management experience in a nursing administrative role
* A master's degree in nursing and previous psychiatric nursing experience is preferred
* Five years of experience in an inpatient psychiatric facility including supervisory responsibility and experience with labor unions may substitute for the master's degree in nursing
Applications will consist of the following:
* Your current chronological resume
* A cover letter describing your interest and experience related to this job
The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Questions? Contact *********************** and reference job number 08908.Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at **************. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or **************.
E-Verify is a registered trademark of the U.S. Department of Homeland Security
Chief of Staff - Orthopedics
Chief operating officer job in Spokane, WA
Why Shriners Children's? Shriners Children's is the premier pediatric orthopedic, burns, spinal cord injury, cleft lip and palate, and pediatric subspecialties healthcare system. With multiple hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family's ability to pay or insurance status. Our mission is to change and improve lives by caring for our patients, conducting research to gain knowledge and develop new treatments, and providing educational opportunities for physicians and other healthcare professionals.
* Ranked top Midsized Employer by Forbes and Statistica Inc. (2025)
* 4 locations ranked on S. News & World Report's list of Best Children's Hospitals for pediatric orthopedics
* Winner of 12 Press Ganey Guardian of Excellence Awards and 5 Pinnacle of Excellence Awards for Patient Experience (2024)
* $20 million in annual funding for innovative research in genomics, clinical motional analysis, and other forms of translational research.
About Shriners Children's Spokane
Shriners Children's Spokane is a premier pediatric orthopedic hospital dedicated to providing compassionate, family-centered care to children from across the Northwest and beyond. Our specialty hospital offers comprehensive services including inpatient, outpatient, surgical, and rehabilitation care-all tailored to the unique needs of growing children. With a collaborative, multidisciplinary team and a strong commitment to innovation, research, and teaching, Shriners Children's Spokane provides physicians the opportunity to deliver world-class care while shaping the future of pediatric orthopedics in a supportive, mission-driven environment.
Job Overview
Shriners Children's Spokane is seeking an experienced, mission-driven physician leader to serve as Chief of Staff, guiding our dedicated medical teams while advancing clinical excellence and operational performance.
This role ensures strategic alignment between departmental operations and organizational objectives, oversees clinical governance functions, facilitates interdisciplinary coordination, and promotes the delivery of high-quality, patient-centered orthopedic, craniofacial and burn care. In addition to their clinical responsibilities, the Chief of Staff provides executive support to the physicians and Advanced Practice Providers, manages departmental initiatives, and oversees clinical quality, compliance, academic affairs, and operational efficiency.
Successful candidates will be a board certified pediatric orthopedic surgeon with progressive leadership experience in clinical operations, administration, or physician leadership roles. Candidates can expect to receive an annual salary between $756,288-$1,067,700 commensurate with experience, training and departmental equity.
Shriners Children's offers a competitive benefits package, including:
* Medical, Dental, and Vision Insurance: Health Savings Account (HSA) and Flexible Spending Account (FSA) options available
* 403(b) Retirement Savings Plan with generous employer match, 457(b) Deferred Compensation Plan, and Defined Contribution Supplemental Retirement Plan
* Generous budget and time off for Continuing Medical Education (CME)
* Employer sponsored professional liability coverage
* Relocation assistance
* School Loan Forgiveness and Public Service Loan Forgiveness (PSLF) eligibility
* Tuition Reimbursement
* Basic Life/AD&D and Short-Term Disability Insurance provided at no cost
* Paid Time Off (PTO) and Extended Illness Bank (EIB)
* Voluntary Benefits: Long Term Disability Insurance, Critical Illness/Accident Insurance, hospital indemnity coverage, identity theft protection, and more.
All employees are eligible to receive medical, vision and dental coverage starting on their first day. Other benefit elections may vary based on eligibility and location.
Responsibilities
Administrative, Operational and Organizational Duties
* Act as the primary administrative liaison between the Orthopedics department and the hospital's executive leadership team, ensuring effective communication and alignment on organizational objectives.
* Ensure that the Medical Staff is appropriately represented in meetings of the Board of Governors and assure Medical Staff involvement in Joint Conference committee, Quality Assurance Committee, Medical Staff meetings, and other hospital and committee board meetings
* Ensure the Board of Governors is adequately informed of medical staff issues and activities
* Collaborate with local medical staff and other Chiefs of Staff to develop Medical Staff Bylaws and suggest appropriate changes and revisions for approval by the Join Boards
* Support and implement, as appropriate, hospital regulations and policies as established by the Joint Boards and local Board of Governors
* Build, support, and grow relationships with sponsoring Shrine Temples and the medical staff
* Work to develop and maintain relationships within the wider medical community (local, regional, national, and international)
* Manage physician workforce activities, including recruitment, credentialing, training, performance evaluations, and professional development.
* Work with hospital administration and Headquarters to develop and manage departmental budget, contracts, and operational expenditures, ensuring the effective use of resources.
* Oversee daily operations of the orthopedics department, including clinical scheduling, patient flow, staffing, and resource allocation.
* Represent the orthopedics department on hospital committees and task forces, advocating on behalf of departmental interests and contributing to hospital-wide initiatives
* Ensure processes are in place to achieve timely and accurate completion of medical records in a manner that supports efficient, quality clinical care, research, and compliance with meaningful use
Clinical, Educational, and Research Duties
* Support the orthopedics department in developing and implementing strategic plans for the Department, including growth initiatives, quality improvement, and clinical outcomes tracking.
* Lead and monitor quality improvement initiatives within the department, focusing on enhancing patient care, safety, and outcomes, and ensuring compliance with regulatory standards.
* Collaborate with interdisciplinary teams including surgeons, nurses, therapists, social workers, and support staff to ensure optimal, coordinated patient care.
* Oversee the implementation and adherence to clinical protocols, guidelines, and best practices, ensuring evidence-based practices are incorporated into patient care.
* Promote research within the orthopedics department, supporting faculty and staff in their academic and scholarly pursuits.
* Supervise and support ongoing education and training programs for staff, including resident and fellow education, continuing medical education (CME), and interdisciplinary team development.
* Ensure compliance with legal, regulatory, and hospital-specific policies, including HIPAA, patient safety, and ethical standards.
* Address patient or family concerns regarding treatment and care, facilitating resolution through appropriate channels
Personal Surgical Activities
* Demonstrate quality and competency in the performance of surgical specialty
* Modulate personal surgical activity in order to provide adequate leadership for the hospital's overall goals
Qualifications
Education
* Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) from an accredited medical school
* Completion of an ACGME accredited residency in Orthopedic Surgery
* Completion of fellowship training in Pediatric Orthopedic Surgery. Additional fellowship training in spine, sports medicine or upper extremity preferred, but not required.
Experience
* Minimum of 8-10 years of clinical practice in orthopedic surgery or spine surgery, preferably with experience in a pediatric setting.
* Minimum of 5-7 years of progressive leadership experience in clinical operations, administration, or physician leadership roles.
* Experience in academic medicine, research administration, and/or graduate medical education preferred.
Certification and Licensures
* Board certification in Orthopedic Surgery by the American Board of Orthopedic Surgery (ABOS), with subspecialty training in Pediatric Orthopedics.
* Must possess eligibility for active and unrestricted medical licensure in the state of practice
* Must possess eligibility for active DEA
* Must possess Basic Life Support for Healthcare Providers (BLS for HCP) and Pediatric Advanced Life Support (PALS) certification
* Credentialing and privileging by the medical staff in accordance with hospital bylaws
Additional Knowledge and Skills
* Demonstrated knowledge of healthcare operations, clinical quality improvement, and physician workforce management.
* Strong organizational, interpersonal, and communication skills with the ability to manage complex relationships and competing priorities.
* Proven ability to lead multidisciplinary teams and drive clinical and operational excellence.
* Understanding of hospital accreditation standards, healthcare regulatory requirements, and compliance frameworks.
* Commitment to the mission of pediatric healthcare, patient advocacy, and service excellence.
* High level of discretion, professionalism, and ethical integrity.
Auto-ApplyChief Information Officer
Chief operating officer job in Spokane, WA
Department: District Info Technology
$185,472 (Annually)
About Us
Spokane Colleges is comprised of two accredited colleges, Spokane Community College (SCC) and Spokane Falls Community College (SFCC) serving Spokane, Stevens, Whitman, Ferry, and Pend Oreille Counties, as well as portions of Lincoln County.
Both colleges are accredited by the Northwest Commission on Colleges and Universities and governed by the Washington State Board of Community and Technical Colleges.
Applications will be accepted until 4:00 p.m. PST on January 12, 2026. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date.
About the Chief Information Officer
Reporting directly to the Chancellor, the Chief Information Officer (CIO) is a key member of the district leadership team, driving digital transformation and aligning IT initiatives with institutional priorities to enhance operational efficiency and student success.
This role oversees all aspects of IT operations, including infrastructure, security, and vendor partnerships, ensuring scalable and future-ready solutions. IT supports infrastructure for academic technology but does not include eLearning (instructional design).
The CIO will champion technology that supports teaching and learning, safeguard Spokane Colleges systems, and manage complex projects to maintain continuity and systemic functionality.
Acting as the primary liaison with the State Board for Community and Technical Colleges, the CIO ensures seamless integration with statewide systems. This is an opportunity to shape the technological future of Spokane Colleges' and deliver impactful solutions that empower students, faculty and staff.
DUTIES AND RESPONSIBILITIES
Serve as the Chancellor's trusted technology advisor and a strategic member of the executive leadership team. *
Design and execute a forward-thinking IT strategy that aligns with institutional priorities and drives innovation. *
Lead digital transformation initiatives, introducing cutting-edge solutions that enhance teaching, learning, and operations. *
Partner with college and district leaders to deliver technology vision and strategic direction. *
Oversee and supervise enterprise IT operations, including infrastructure, networking, cybersecurity, and user support. *
Supervise administrative, exempt, and classified employees (train, schedule, evaluate, discipline and respond to grievances). Adhere to classified contracts and all district rules and regulations ensuring efficient operations of IT. *
Inform and educate staff about behavior and performance expectations, provide timely and accurate feedback regarding performance, and ensure performance and behavioral problems are corrected promptly and effectively. *
Champion cybersecurity excellence, implementing robust security protocols and compliance standards. *
Direct successful integration and optimization of the statewide ctc Link Enterprise Resource Planning (ERP) system. *
Establish disaster recovery and continuity plans, ensuring resilience and operational stability. *
Drive operational excellence through technology standards, performance metrics, and continuous improvement programs. *
Mentor and inspire IT leaders and staff, fostering a culture of collaboration and growth. *
Manage multi-million-dollar IT budgets and vendor partnerships, ensuring strategic investments and ROI. *
Direct and influence policy and governance, recommending forward-thinking IT policies and procedures. *
Stay ahead of emerging technologies, positioning Spokane Colleges' as a leader in digital innovation. *
Build strategic alliances with statewide and regional higher education partners. *
Serve as a visible technology champion, modeling professionalism and driving initiatives that transform the student experience. *
Will work flexible hours, including occasional evenings or weekends, during critical IT events, system outages, or emergency response situations. *
Model professional decorum and mutual respect in all personal interactions. *
Comply with district policies, procedures and directives, state and federal regulations, orders and statutes and collective bargaining agreements. *
Support and advance Spokane Colleges' strategic plan, and perform other duties as assigned. *
*
Indicates this is an essential duty.
COMPETENCIES
Strategic Mindset
Drives Engagement
Instills Trust
Manages Complexity
Collaborates
Decision Quality
Cultivates Innovation
Ensures Accountability
Optimizes Work Processes
Communicates Effectively
Customer Focus
Learn more about our competencies.
MINIMUM QUALIFICATIONS
Bachelor's degree (BA/BS/BAS) - required in the fields of: Information Technology, Information Systems, Computer Science, Education, Business, or Organizational Leadership
Minimum of 10 years IT leadership experience
Strong foundation in:
IT infrastructure and systems management
Cybersecurity and regulatory compliance
Enterprise applications (such as learning management, human resource information, finance or student management systems)
Data management and analytics
IT governance and policy
Project, risk, and change management
Cloud integration/computing
Business continuity and disaster recovery
Understanding of FERPA, ADA, PCI DSS, GLBA, and related privacy, cybersecurity, and compliance frameworks
Experience in budget management and resource planning
Ability to communicate complex technical information effectively to non-technical audiences.
Strong communication and listening skills.
DESIRED QUALIFICATIONS
Master's degree (MBA, MS, or MA) in relevant field) or higher.
Project management or technical certifications (e.g., PMP, CompTIA).
Higher education experience.
Experience working with unions or in unionized environments.
Experience with AI, Business Intelligence, and additional emerging technologies
Experience leading in public sector or nonprofit organizations.
Experience promoting access in technology deployment.
Experience developing IT strategic plans aligned with institutional missions.
Experience managing through significant change (e.g., system migration implementation).
Knowledge of educational technology (eLearning, student systems).
PHYSICAL REQUIREMENTS
Work is performed in an office environment with frequent interruptions.
Work is often sedentary, but occasionally you need to bend, reach or lift items such as laptops or small equipment (typically up to 25 pounds).
Frequent use of computers.
CONDITIONS OF EMPLOYMENT
Contract 12-month position.
Position is exempt from the Fair Labor Standards Act (FLSA).
Requires flexible hours, including occasional evenings or weekends, during critical IT events, system outages, or emergency response situations.
Requires local, regional or national travel.
Criminal background check is required.
Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States. This is an absolute condition of employment. An offer of employment will not carry with it any responsibility or obligation on the part of the district to sponsor an H1-B visa. In addition, the Spokane Colleges maintain a drug-free work environment and prohibits all smoking in the college buildings and state-owned vehicles. Must be able to successfully work in and promote a multicultural work and education environment.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. Once an applicant is chosen for a position, they are required to complete and submit a declaration regarding sexual misconduct and investigation per state law.
Benefits Information
This is a contracted, exempt management position. Medical, dental life and long term disability insurance benefits are provided as currently administered under the Public Employees Benefits Board; TIAA-Cref retirement plan or WA State Retirement Plan. Vacation leave accrues at the rate of 14.67 hours per month (22 days per year) and sick leave accrues at the rate of 8 hours per month, effective upon employment. (For positions that are less than full time, leave accruals will be prorated to the percentage of the position.)
Public Employees Benefits Board
Additional benefits information
Required Application Materials
To qualify for consideration, applicants must meet required competencies and submit a complete application packet, which includes the following:
Cover letter - addressing your qualifications relevant to the responsibilities of this position.
Resume.
References - the names, addresses, and phone numbers of three professional references.
College transcript(s) if applicable - unofficial/copies of transcripts are acceptable; official transcripts are required upon hire.
For questions regarding a job application or the hiring process, or if you require an accommodation during the application or interview process, please contact HR at *****************************
Equal Opportunity Institution
Spokane Colleges provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, citizenship or immigration status, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, veteran or military status, or use of a trained guide dog or service animal. This policy is in accordance with state and federal laws including Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and the Americans with Disabilities Act of 1990.
Direct all inquiries or grievances regarding access, Title IX, ADA, equal opportunity compliance, and/or grievances to:
Frederick Davis, MA
Chief Human Resources Officer
Spokane Colleges
P.O. Box 6000, MS1004
Spokane, WA. 99217-6000
************
/ ***************************.
Easy Applytitle="Associate Vice President, Finance"> Associate Vice President, Finance
Chief operating officer job in Spokane, WA
This responsible professional position is responsible for the day-to-day administration of all activities related to the planning, design, and development of budgeting, financial reporting, payroll, central services, accounts payable and receivable, property, auxiliary services, procurement, and cash control and reporting to the Vice President of Finance.
Work requires the analysis of major programs and problems, planning of various interrelated activities, and the coordination of multiple projects or functions. Requires major decisions involving complex factors, which may be difficult to evaluate. Requires the development of data and recommendations that influence decisions on long-term programs and policies within the college.
Essential Functions/Duties
* Maintains Regular Attendance.
* Oversee daily operations of the finance department, along with oversight of the procurement and central receiving.
* Maintain official financial records of the College. Establish and monitor internal controls.
* Develop standards and provide guidance for processing accounts receivable, payable, travel, receiving, grants management, and collection activities.
* Provide professional accounting input relative to college programs and policies.
* Train, evaluate, reward, and encourage, as well as discipline assigned employees.
* Establish and implement short and long-range departmental goals, objectives, policies, and operating procedures.
* Know and enforce Polk State College Policies and Procedures.
* Integrate the goals and objectives of the financial/business services office with those of the institution.
* Develop and/or recommend methods for implementing and then implement programs, services, or procedures mandated by law, rule, or directive.
* Oversee the budget and resource allocation of all areas assigned.
* Administrative system - Finance module oversight. Coordinates testing and system updates with Data Processing and users.
* Responsible for maintaining appropriate security within the Finance module.
* Serve on planning and policy-making committees.
* Manage the preparation of annual financial reports and various other State-mandated reports.
* Assist with the preparation of the budget.
Consulting Tasks:
* Consults regularly with college administrators and other college personnel.
* Consults with auditors, outside vendors, and other business partners of the College.
* Consults with students on issues relating to the division.
* Serves with other personnel on committees.
Supervises the Following Staff:
* Controller
* Administrative Assistant.
* Accounts Payable
* Accounts Receivable
* Central Services Supervisor
Typical Qualifications
Required Skills:
* Knowledge of principles and practices of administering public accounting and finance systems and procedures.
* Knowledge of applicable laws, regulations, procedures, and processes governing the receipt, custody, and expenditure of monies.
* Knowledge of state and federal college student laws.
* Ability to work cooperatively with college personnel.
* Excellent written and oral communication skills.
* Knowledge of the use of management information systems to support business office services and related activities.
Working Conditions:
* Normal office working conditions.
* Attendance at seminars and conferences is required.
Salary and Benefits Information
* This position is level P19.
We offer a comprehensive benefits package that includes medical, dental, and vision coverage; short-term disability; paid holidays and sick leave; vacation (excluding faculty positions); retirement benefits for eligible employees; and college fee waivers.
Required Education:
* A Bachelor's degree in accounting with one of the following: an MBA, Master's in Accounting, or a CPA is required.
Preferred Education:
* CPA is preferred.
Required Experience:
* Six years of experience in public accounting and administration or related area is required, or an equivalent combination of training and experience.
Supplemental Information
Submissions that do not include all parts of the following required information will not be considered:
* a resume
* cover letter
* an electronic job application (all sections MUST be completed)
Important Information
* If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.
* Polk State College participates in E-Verify. Candidates must provide documentation of eligibility to work in the United States. Polk State College does not provide visa sponsorship.
* To request Veteran's Preference, please be sure to upload all necessary documents (DD-214, etc.) to your application.
* Polk State College is a drug-free workplace.
* Polk State College is committed to working with and providing reasonable accommodation to applicants and employees with disabilities. Reasonable accommodation is considered on a case-by-case basis.
* Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
* Reference checks, successful completion of a background check, and third-party Education Verification for all stated degrees will be required prior to employment.
* Polk State College does NOT provide relocation assistance for this position.
Equal Opportunity Statement
Polk State College does not discriminate on the basis of race, color, national origin, ethnicity, sex, age, religion, sexual orientation, gender transition, marital status, genetic information, disability, or pregnancy in its programs, activities, or employment. The following person has been designated to handle inquiries regarding the non-discrimination policies:
Title IX Coordinator
999 Avenue H, NE
Winter Haven, FL 33881
************
*******************
We encourage applicants to provide feedback of their experience or request help at ****************.
Easy ApplyMetro Director 1 | Spokane, WA
Chief operating officer job in Spokane, WA
Young Life requires all employees to sign a Statement of Faith. We recommend you read this statement before applying for any position.
Mission & Authority
To directly oversee the operations of several departments which provide mission services and facilitate effective functioning of the entire operations segment of Young Life.
Metro Director ISummary:
Mission / AuthorityThrough spiritual leadership and good management, implement the necessary actions in the metro area to carry out Young Life's mission of introducing kids to Christ and helping them grow in their faith.
Ministry Functions:
Spiritual Development - “Following Jesus” includes prayer and spiritual disciplines, fellowship, growth and health and church relationships.
Develop a yearly personal growth plan that fosters a vibrant spiritual life including time for solitude, retreat, reflection, prayer and a sincere commitment to understanding God's Word.
Seek and maintain relationships and disciplines, in the context of active participation in a church community.
Actively participate in the spiritual life of the Young Life community.
Lead teams and individuals in spiritual development.
Ensure that all Young Life ministry in the metro area, is designed and carried out with a dependence on prayer that takes place out of the overflow of a personal relationship with Jesus Christ.
Leadership Development - “Equipping leaders, committee and staff” includes key volunteer care, recruiting, team building and training, supervision and vision casting.
Partner with Regional director and Committee to cast vision for reaching “every kid” within the metro area.
Develop consistent gatherings with committee, leaders and staff to build unity and provide vision and direction to the metro area.
Create a spiritual leadership plan for volunteer leaders, staff and committee members in the metro area.
Recruit and train new staff and leaders to build leadership teams that reflect the community.
Supervise, develop and evaluate metro area staff, providing resources and experiences needed to implement the vision.
Supervise, develop and evaluate metro staff, providing resources and experiences needed to implement the vision.
Provide quality summer staff, work crew and adult guests for summer camps.
Resource Development - “Fueling the ministry” includes events, major donor care, public relations (branding) and TDS team.
Lead the TDS team and metro committee. Oversee development and management of the metro budget.
Develop and lead the metro area's fundraising strategy and ensure excellence in communication to donors.
Raise the necessary funds to carry out the ministry vision for the metro area. Ensure that all areas in the metro area are consistently in surplus (goal is a one-month cash reserve minimum).
Build the Young Life brand via public relations as an excellent tool for working with youth in the metro area.
Work with Development staff to identify potential donors for missionwide efforts, create a plan for cultivating potential donors, not only to solicit gifts but to create long lasting ministry relationships.
Direct Ministry - “Proclaiming and modeling” includes contact work, club, Campaigners and camp.
Possibly lead or co-lead a model Young Life club; lead/supervise an effective Campaigner ministry with excellence.
Ensure that the metro clubs are model Young Life clubs in contact work, club ministry, and Campaigners, and ensure they represent the diversity of the area supervised.
Observe and evaluate each of the schools/ministries in the local area on a yearly basis.
Develop and implement ongoing plans to maximize Gospel proclamation through camping opportunities.
Serve on a summer assignment at a Young Life property, other Young Life camp or in another position each summer.
Ministry Support - “Taking care of business” includes accounting, administration, communication (internal), data management and strategic plan.
Adhere to all Young Life policies and procedures and maintain professionalism concerning office hours, dress, conduct and time management.
Manage finances with stewardship, accountability and transparency using the mission-wide applications.
Maintain accurate information on kids, leaders and donors for area records.
Provide clear, prompt, appropriate and professional communication to everyone involved in ministry.
Lead in the development of a metro area vision statement, field development tool (FDT), priority prospect list, strategy and financial master plan. Ensure that the plan is working. Annually review this plan.
As assigned, accept both short and long-term assignments, including, but are not limited to, serving on task forces, writing assignments, leading regional training and leadership events.
Perform other duties as assigned and congruent with gifts, experience and area needs.
Education:
College degree preferred.
Working Conditions:
Will include the extremes of a camp assignment, i.e. heat/cold, dirt, long hours and the physical demands of hiking, horseback riding, boating, etc. Staff person must be able to handle these conditions.
Qualifications Required for the Job:
Experience as a successful area director I or (preferably) area director II.
Completion of Core Training - Phase One
Proven relational skills with both kids and adults.
Demonstrated verbal and written communication skills.
Ability to maintain confidentiality.
Job Specific Working Conditions:
See attachment
Auto-ApplyAssociate Vice President for Business & Auxiliary Services
Chief operating officer job in Cheney, WA
We are currently seeking skilled and team-oriented applicants for the following position - Associate Vice President of Business & Auxiliary Services. The Associate Vice President (AVP) is a senior leader and manager reporting to the Vice President for Business & Strategy. The AVP is responsible for the strategic planning, operational oversight, and financial management of a diverse portfolio of auxiliary enterprises, procurement, and risk management functions. This position requires a high-level knowledge of business operations, the ability to prioritize a heavy workload, solid supervisory skills, and the ability to work collegially in a decentralized environment of shared governance.
The AVP leads most of the auxiliary enterprises for the university, including supervising the Director of Dining Services, Director of Eagle Services (parking, event planning, mail, and card management), Director of the Eagle Store, and the Director of Sports and Recreation. The AVP is responsible for financial oversight of annual operating budgets of approximately $16.5 million and must work on increasing the diversity of revenue-generating activities for the university.
In addition to oversight of auxiliary enterprises, the AVP supervises the Director of Procurement & Contracts and the Director of Risk Management. The AVP is responsible for the strategic leadership, oversight, and management of all contract-related activities at EWU. This includes the development, negotiation, review, and execution of a wide variety of contracts, including real estate and public works. The AVP also supervises the work of public records, records retention, risk management, and environmental health and safety.
EWU is committed to supporting and promoting a workforce that is welcoming to all and encourages applicants of all backgrounds to apply for this position.
The salary for this position is $152,320 (minimum) up to $158,524 (maximum) being offered. Where the hired candidate will begin within this range is dependent on education, experience, and skills. In addition to salary, the university offers a comprehensive benefits package including health insurance and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 12 paid holidays per year and fringe benefits, such as tuition waiver for employees and eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: **********************************************
Eastern Washington University provides an inclusive, equitable, and transformative learning experience, driving the pursuit of knowledge with affordable academic excellence.
Director, Forensics
Chief operating officer job in Spokane, WA
The Director of Forensics serves as the academic and administrative leader of Whitworth's nationally competitive forensics program. As administrative faculty with the courtesy rank of assistant professor, the Director provides high-quality instruction, mentors students pursuing excellence in speech and debate, and oversees all operational aspects of a comprehensive intercollegiate forensics program. This role blends teaching, coaching, program management, recruitment, and mission-aligned student development.
Applications will be reviewed as they are received, for full consideration, apply by January 9, 2026.
Core Responsibilities
Student Instruction & Coaching | 60%
* Teach COM 245H (Applied Speech: Forensics) and COM 445H (Advanced Applied Speech: Forensics) each fall and spring semester.
* Design and lead a dynamic, developmentally appropriate training program that supports skill-building, competitive readiness, and the holistic growth of student-participants.
* Travel with and coach the team at tournaments and competitions, modeling professionalism, sportsmanship, and Whitworth's commitment to mind-and-heart education.
* Teach up to six additional credits per academic year in the Director's disciplinary area (e.g., Communication, Philosophy, Political Science), as assigned by the Dean.
Recruitment & Outreach | 20%
* Develop and implement an intentional recruitment strategy focused on identifying and engaging high-school and community-college forensics students.
* Build collaborative relationships with coaches, schools, and community partners to enhance visibility and grow the program pipeline.
Program Administration | 15%
* Manage program budgets in alignment with Whitworth policies and stewardship expectations.
* Plan and coordinate all team travel and scheduling for tournaments, practices, and related activities.
* Represent Whitworth in the Northwest Forensics Conference and other regional and national intercollegiate forensics organizations.
* Partner with Institutional Advancement to design and implement fundraising initiatives that support program sustainability and student opportunities.
Other Responsibilities | 5%
* Perform other responsibilities as assigned by the Dean of the College of Arts, Sciences, & Education.
Qualifications and Core Competencies
* Terminal degree in a relevant discipline (e.g., Communication, Philosophy, Political Science); ABD candidates will be considered, with the expectation of degree completion by July 1, 2026.
* Evidence of effective undergraduate teaching (classroom, lab, coaching context).
* Experience managing budgets, coordinating travel, or administering a competitive program.
* Ability to plan and lead a comprehensive practice structure that prepares students for regional and national competition.
* Demonstrated ability to recruit and retain forensics students.
* Experience helping students translate forensics skills into academic, civic, or professional pathways.
* Strong communication, organization, and time-management skills.
* Ability to work collaboratively with faculty, staff, advancement teams, and external partners.
* Demonstrated initiative in building partnerships with high schools, community colleges, or regional forensics networks.
* Proficiency with digital research tools, coaching videos, asynchronous practice platforms, or other instructional technology.
Preferred
* Success coaching in one or more competitive event areas at the collegiate level.
* Experience managing an intercollegiate forensics program, including budgeting, travel coordination, or tournament planning.
* Familiarity with national forensics circuits and governing organizations (e.g., AFA, IPDA, NFA, PKD).
* Experience hosting tournaments or coordinating tournament logistics.
* Proficiency with tournament management tools (e.g., Tabroom).
Other Details
Schedule
Full-time (.75 FTE) | 9 months |
Position will start working the last week of August and work through the third week of May.
Whitworth University is a Christian liberal arts university. Our shared mission is to provide our diverse students with an education of mind and heart, equipping them to honor God, follow Christ, and serve humanity. We seek candidates who are willing to engage with the university's mission and integrate their Christian faith into their work.
Interested candidates should submit a cover letter, resume, faith statement, and contact information for at least three professional references. A background check and sexual misconduct check will be required of the successful candidate.
Applicants must be legally authorized to work in the United States at the time of hire and maintain valid work authorization throughout the duration of employment, including those on OPT. Whitworth University does not offer visa sponsorship for this position.
KSPS PBS - President and General Manager
Chief operating officer job in Spokane, WA
KSPS PBS is searching for a strong leader for our next President and General Manager to manage operations and serve as the external ambassador of our renowned Public Television Station. Reporting to the Board of Directors, this position will be directly responsible for all station activities. The President and General Manager will provide an innovative, creative and strategic vision for KSPS PBS as we seek to strategically maintain and expand our position, while navigating the continual transformation of digital media.
The next President and General Manager of KSPS PBS must excel at community engagement and partnership building with the ability to deliver critical and effective fundraising leadership to both public and private sectors, while providing internal leadership and management of staff and facilities.
About KSPS PBS
KSPS PBS is a trusted, community-licensed public television station based in Spokane, Washington, with a legacy of nearly 60 years serving the Inland Northwest and Western Canada. Known for our integrity, educational mission, and cross-border reach, we deliver four broadcast channels and an extensive digital and streaming presence that reaches over 2 million viewers annually.
As a mid-sized PBS station with a big impact, KSPS serves a diverse region that spans Eastern Washington, Northern Idaho, Western Montana, ___ tribal nations, and significant portions of Alberta and British Columbia. Approximately one-third of our donors are Canadian, making us one of the only truly international PBS stations in the United States.
We operate with a passionate, high-performing staff across departments focused on development, production, programming, education, engineering, and operations. Our mission is to connect, enrich, and inspire the communities we serve. We do that by delivering trusted journalism, compelling documentaries, vibrant local productions, educational resources for learners of all ages, and community convenings that foster dialogue and civic health.
KSPS PBS is governed by a community board of directors and supported by over 25,000 active members. After the rescission of federal funding, we are doubling down on innovation, regional partnerships, and a values-driven approach that centers education, inclusion, climate awareness, and economic opportunity for all.
Salary: $160,000 Leadership:
We seek an experienced and mission-driven individual, who will collaboratively foster a positive, aligned culture within KSPS, keep the organization improving its effectiveness in serving the people of our region, and maintain our strong financial condition, and who:
Is a respectful, fair and mission-driven team leader and builder;
Is a selfless, effective change agent who puts the mission and success of KSPS first;
Is an empowering leader: Takes time to learn and utilize existing strengths of individuals and groups, and mentors and supports professional growth of individuals and our staff as a whole;
Has great people skills and is effective with a wide range of stakeholders - from staff to individual donors and regional legislative, congressional, business and community leaders.
Communication:
To lead and represent KSPS in various arenas, we seek a person with highly developed public and private interpersonal skills, who:
Can demonstrate being a skillful listener;
Enjoys being in a public situation;
Is an organized thinker, effective writer and speaker;
Is personable, inspiring and respectful;
Is an effective spokesperson for the organization.
Community Relationships/Public Presence:
The leader we seek will:
Continue to grow KSPS's presence in the Spokane area, has personal qualities the community/region can connect with;
Demonstrate a record of community engagement and collaboration, and of developing partnerships with individuals and organizations;
Is comfortable and effective with a wide range of people, including at high levels of civic leadership in the region;
Have a high level of energy for visiting stakeholders across the region, as well as authentic enthusiasm for Spokane in its geographic and demographic diversity.
People and Team Management:
Inspiring, respectful, collaborative, and highly competent manager of people and teams. We seek a leader with:
An ability to create and maintain an effective, aligned, and cross-functional culture of engaged professionals;
An ability to adjust our leadership style as needed, collaborating, enrolling, delegating, and directing as required by the situation;
Skills at managing conflict, both limiting unhealthy and encouraging healthy conflict;
The desire to and practice of seeking input from staff, and is comfortable with being respectfully challenged.
Industry Knowledge:
Our expectation is to attract a person with an expert level of knowledge and media savvy, including trends in technology and consumption of media (digital, broadcast, podcasting) who:
Has a high level of understanding of the importance, issues and trends of localism, and ability to lead KSPS in this area;
Is skilled at providing strategic management, including investment decisions related to maintaining effectiveness of our studio, geographically dispersed television transmitting and digital capacity;
Is technologically competent in the content area, fluent with strategic and tactical aspects of digital and social media, and able to provide effective leadership towards identifying and adopting new platforms.
Problem Solving and Decision Making:
Expert decision-maker, who:
Has the ability to prioritize and determine significance of a particular issue, understands who to include in the problem-solving process, and knows what and how much information is needed;
Is able to effectively analyze and use data in the decision-making process, and will make decisions in a timely matter;
Is good at follow-through - clearly communicates decision, designs and administers effective execution, with appropriate pre-determined success measures and time-posts;
Has a high level of strength to stick by decisions and/or know when a change of direction is needed.
Vision:
In the context of ongoing transformational changes, the Internet is having on availability and use of media as well as societal changes in the external and internal environment, our candidate:
Should display an ability to project KSPS's needs into the long-term future;
Can see and understand future trends in media, in related fields and the world, and the impact on our work and workplace;
Has a learning orientation, including demonstrated methods for gathering, assimilating and making meaning out of information about the changing media, technology and demographic landscape;
Can balance vision with doing;
Is able to enroll others in working together to execute vision.
Fundraising:
KSPS seeks an effective fundraiser who is knowledgeable of and expert at the General Manager role in fundraising and resource development, who:
Has a demonstrated record of success with major donor fundraising;
Is effective as a mission spokesperson and at relationship management aspects of fundraising, both individual and institutional;
Has a comprehensive understanding of public media fundraising strategies and methods;
Is creative and capable of conceiving and developing alternative revenue streams.
Change Management:
As we continue to move through the revolution in media consumption and seek to become a truly indispensable local institution, we are looking for a track record demonstrating a high level of skill in the change process, including:
Understands the impact of culture on change efforts and is able to successfully navigate cultural as well as process change;
Highly developed skill at prioritizing, and accomplished at sequencing change;
Is personally creative and able to act on that creativity. Is open-minded and a good learner;
Has a focus on innovative models and conquering challenges;
Sees possibilities even in the face of severe difficulties;
Is an out-of-the-box thinker.
Mission Orientation:
Our next General Manager will understand and be highly committed to KSPS's mission and:
Lives the mission and creates and maintains our workplace in line with our organizational values;
Has proven ability to articulate and explain organizational mission to staff as well as external stakeholders and the public at large, stand behind it, and interpret its applications for others.
Frequently refers to the mission and incorporates it into daily activities.
About Spokane, Washington
Spokane is a vibrant city of over 230,000 people located in the heart of the Inland Northwest. As the second-largest city in Washington State, Spokane combines urban amenities with easy access to nature, offering a high quality of life, affordable cost of living, and a strong sense of community.
Nestled along the Spokane River and surrounded by mountains, lakes, and national forests, Spokane is a haven for outdoor enthusiasts. The region boasts four distinct seasons, hundreds of miles of trails, five nearby ski resorts, and one of the largest urban waterfalls in the United States. Spokane's Riverfront Park, recently renovated, is a downtown crown jewel and a hub of arts, festivals, and recreation.
Culturally, Spokane punches above its weight. The city is home to thriving local music and arts scenes, the Spokane Symphony, multiple live theater venues, and a wide array of restaurants, breweries, and coffee shops. Educational opportunities abound, with five universities in the area, including Gonzaga University and Washington State University Spokane.
As a media market, Spokane is unique for its international footprint. With large viewership and donor support from Alberta and British Columbia, public media in Spokane is defined by borderless storytelling and connection.
For those drawn to mission-driven work in a setting that combines purpose, community, and natural beauty, Spokane is a place to plant roots and lead with impact.
To Apply:
KSPS is being assisted in this search by Livingston Associates. For consideration, please submit a resume and a letter of introduction that describes how you will be the ideal person to lead the organization.
Date for full consideration: November 16
th
Inquiries are welcome with Livingston Associates at **************.
Equal Employment and Nondiscrimination
At KSPS, we are committed to equal employment opportunities for all and cultivate a caring and professional environment. We are an equal opportunity employer committed to fostering an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyVP, Medical Economics
Chief operating officer job in Spokane, WA
Provides executive level strategy and leadership for team responsible for medical economics analysis activities, including extracting, analyzing and synthesizing data from various sources to identify risks and opportunities, and improve financial performance and outcomes. Collaborates with health plans to develop scoreable action item (SAI) tracking tools and identify opportunities to improve performance and data management, and support, guide and influence decision-making related to clinical programs, initiatives and strategy.
Essential Job Duties
* Regularly unpacks detailed medical cost information to identify significant trends development and underlying causes of those trends.
* Supports executive strategy development, vision and direction for the enterprise medical economics function including SAI analytics, governance and trend mitigation. Demonstrates accountability for performance and financial results, and keeps executive leadership apprised.
* Recruits, hires, onboards, mentors, develops, and manages a team of medical economics team of professionals.
* Collaborates with senior level clinicians and leaders from functional areas such as finance, health care services and provider contracting to translate analytic observations into meaningful clinical/operational actions and management of clinical services to support, guide and influence decision making related to clinical programs, initiatives and strategy.
* Leveraging targeted analytics, works with business leaders to develop programs to support affordable, high quality health care delivery.
* Identifies gaps in critical information and works with business leaders to develop solutions to capture or supplement information required.
* Informs and supports regular forecasting activities of the enterprise.
* Propagates best medical economics/analysis/SAI development practices across the enterprise.
* Leads enterprise information management (EIM) team to build out data analytic tools and capabilities.
* Develops standards with regard to routine health care economics analyses, including types of analyses performed, frequency by health plan or line of business, etc.
Required Qualifications
* At least 12 years of health care analytics and/or medical economics experience, including 3 years of experience at an executive level, or equivalent combination of relevant education and experience.
* At least 7 years management/leadership experience.
* Bachelor's degree in statistics, mathematics, economics, computer science, health care management or related field.
* Extensive experience in a leadership position in health care economics, preferably with complex organizations.
* Ability to effectively communicate and persuade technical and non-technical stakeholders, and engage with various levels within the organization
* Demonstrated ability to work with sophisticated analytic tools and datasets.
* Demonstrated ability to convert observations into actions/interventions to improve financial performance.
* Advanced understanding of Medicaid and Medicare programs or other health care plans.
* Advanced analytical work experience within the health care industry (i.e., hospital, network, ancillary, medical facility, health care vendor, commercial health insurance, large physician practice, managed care organization, etc.)
* Advanced proficiency with retrieving specified information from data sources.
* Advanced experience with building dashboards in Excel, Power BI, and/or Tableau and data management.
* Advanced understanding health care operations (utilization management, disease management, HEDIS quality measures, claims processing, etc.)
* Advanced understanding on health care financial terms (e.g., PMPM, revenue) and different standard code systems (ICD-10CM, CPT, HCPCS, NDC, etc.) utilized in medical coding/billing (UB04/1500 form).
* Advanced understanding of key managed care concepts and provider reimbursement principles such as risk adjustment, capitation, FFS (Fee-for-Service), Diagnosis Related Groups (DRG's), Ambulatory Patient Groups (APG's), Ambulatory Payment Classifications (APC's), and other payment mechanisms.
* Advanced understanding of value-based risk arrangements
* Advanced experience in quantifying, measuring, and analyzing financial, operational, and/or utilization metrics in health care.
* Advanced problem-solving skills.
* Strong critical-thinking and attention to detail.
* Excellent verbal and written communication skills.
* Proficient in Microsoft Office suite products, advanced skills in Excel (VLOOKUPs and pivot tables)/applicable software program(s) proficiency.
Preferred Qualifications
* Experience in complex managed care.
* Associate of the Society of Actuaries (ASA) or Fellow of the Society of Actuaries (FSA).
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Pay Range: $186,201.39 - $363,093 / ANNUAL
* Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
About Us
Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Chief of Staff - Orthopedics
Chief operating officer job in Spokane, WA
Why Shriners Children's?
Shriners Children's is the premier pediatric orthopedic, burns, spinal cord injury, cleft lip and palate, and pediatric subspecialties healthcare system. With multiple hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family's ability to pay or insurance status. Our mission is to change and improve lives by caring for our patients, conducting research to gain knowledge and develop new treatments, and providing educational opportunities for physicians and other healthcare professionals.
Ranked top Midsized Employer by
Forbes
and
Statistica Inc.
(2025)
4 locations ranked on
S. News & World Report
's list of Best Children's Hospitals for pediatric orthopedics
Winner of 12 Press Ganey Guardian of Excellence Awards and 5 Pinnacle of Excellence Awards for Patient Experience (2024)
$20 million in annual funding for innovative research in genomics, clinical motional analysis, and other forms of translational research.
About Shriners Children's Spokane
Shriners Children's Spokane is a premier pediatric orthopedic hospital dedicated to providing compassionate, family-centered care to children from across the Northwest and beyond. Our specialty hospital offers comprehensive services including inpatient, outpatient, surgical, and rehabilitation care-all tailored to the unique needs of growing children. With a collaborative, multidisciplinary team and a strong commitment to innovation, research, and teaching, Shriners Children's Spokane provides physicians the opportunity to deliver world-class care while shaping the future of pediatric orthopedics in a supportive, mission-driven environment.
Job Overview
Shriners Children's Spokane is seeking an experienced, mission-driven physician leader to serve as Chief of Staff, guiding our dedicated medical teams while advancing clinical excellence and operational performance.
This role ensures strategic alignment between departmental operations and organizational objectives, oversees clinical governance functions, facilitates interdisciplinary coordination, and promotes the delivery of high-quality, patient-centered orthopedic, craniofacial and burn care. In addition to their clinical responsibilities, the Chief of Staff provides executive support to the physicians and Advanced Practice Providers, manages departmental initiatives, and oversees clinical quality, compliance, academic affairs, and operational efficiency.
Successful candidates will be a board certified pediatric orthopedic surgeon with progressive leadership experience in clinical operations, administration, or physician leadership roles. Candidates can expect to receive an annual salary between $756,288-$1,067,700 commensurate with experience, training and departmental equity.
Shriners Children's offers a competitive benefits package, including:
Medical, Dental, and Vision Insurance: Health Savings Account (HSA) and Flexible Spending Account (FSA) options available
403(b) Retirement Savings Plan with generous employer match, 457(b) Deferred Compensation Plan, and Defined Contribution Supplemental Retirement Plan
Generous budget and time off for Continuing Medical Education (CME)
Employer sponsored professional liability coverage
Relocation assistance
School Loan Forgiveness and Public Service Loan Forgiveness (PSLF) eligibility
Tuition Reimbursement
Basic Life/AD&D and Short-Term Disability Insurance provided at no cost
Paid Time Off (PTO) and Extended Illness Bank (EIB)
Voluntary Benefits: Long Term Disability Insurance, Critical Illness/Accident Insurance, hospital indemnity coverage, identity theft protection, and more.
All employees are eligible to receive medical, vision and dental coverage starting on their first day. Other benefit elections may vary based on eligibility and location.
Responsibilities
Administrative, Operational and Organizational Duties
Act as the primary administrative liaison between the Orthopedics department and the hospital's executive leadership team, ensuring effective communication and alignment on organizational objectives.
Ensure that the Medical Staff is appropriately represented in meetings of the Board of Governors and assure Medical Staff involvement in Joint Conference committee, Quality Assurance Committee, Medical Staff meetings, and other hospital and committee board meetings
Ensure the Board of Governors is adequately informed of medical staff issues and activities
Collaborate with local medical staff and other Chiefs of Staff to develop Medical Staff Bylaws and suggest appropriate changes and revisions for approval by the Join Boards
Support and implement, as appropriate, hospital regulations and policies as established by the Joint Boards and local Board of Governors
Build, support, and grow relationships with sponsoring Shrine Temples and the medical staff
Work to develop and maintain relationships within the wider medical community (local, regional, national, and international)
Manage physician workforce activities, including recruitment, credentialing, training, performance evaluations, and professional development.
Work with hospital administration and Headquarters to develop and manage departmental budget, contracts, and operational expenditures, ensuring the effective use of resources.
Oversee daily operations of the orthopedics department, including clinical scheduling, patient flow, staffing, and resource allocation.
Represent the orthopedics department on hospital committees and task forces, advocating on behalf of departmental interests and contributing to hospital-wide initiatives
Ensure processes are in place to achieve timely and accurate completion of medical records in a manner that supports efficient, quality clinical care, research, and compliance with meaningful use
Clinical, Educational, and Research Duties
Support the orthopedics department in developing and implementing strategic plans for the Department, including growth initiatives, quality improvement, and clinical outcomes tracking.
Lead and monitor quality improvement initiatives within the department, focusing on enhancing patient care, safety, and outcomes, and ensuring compliance with regulatory standards.
Collaborate with interdisciplinary teams including surgeons, nurses, therapists, social workers, and support staff to ensure optimal, coordinated patient care.
Oversee the implementation and adherence to clinical protocols, guidelines, and best practices, ensuring evidence-based practices are incorporated into patient care.
Promote research within the orthopedics department, supporting faculty and staff in their academic and scholarly pursuits.
Supervise and support ongoing education and training programs for staff, including resident and fellow education, continuing medical education (CME), and interdisciplinary team development.
Ensure compliance with legal, regulatory, and hospital-specific policies, including HIPAA, patient safety, and ethical standards.
Address patient or family concerns regarding treatment and care, facilitating resolution through appropriate channels
Personal Surgical Activities
Demonstrate quality and competency in the performance of surgical specialty
Modulate personal surgical activity in order to provide adequate leadership for the hospital's overall goals
Qualifications
Education
Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) from an accredited medical school
Completion of an ACGME accredited residency in Orthopedic Surgery
Completion of fellowship training in Pediatric Orthopedic Surgery. Additional fellowship training in spine, sports medicine or upper extremity preferred, but not required.
Experience
Minimum of 8-10 years of clinical practice in orthopedic surgery or spine surgery, preferably with experience in a pediatric setting.
Minimum of 5-7 years of progressive leadership experience in clinical operations, administration, or physician leadership roles.
Experience in academic medicine, research administration, and/or graduate medical education preferred.
Certification and Licensures
Board certification in Orthopedic Surgery by the American Board of Orthopedic Surgery (ABOS), with subspecialty training in Pediatric Orthopedics.
Must possess eligibility for active and unrestricted medical licensure in the state of practice
Must possess eligibility for active DEA
Must possess Basic Life Support for Healthcare Providers (BLS for HCP) and Pediatric Advanced Life Support (PALS) certification
Credentialing and privileging by the medical staff in accordance with hospital bylaws
Additional Knowledge and Skills
Demonstrated knowledge of healthcare operations, clinical quality improvement, and physician workforce management.
Strong organizational, interpersonal, and communication skills with the ability to manage complex relationships and competing priorities.
Proven ability to lead multidisciplinary teams and drive clinical and operational excellence.
Understanding of hospital accreditation standards, healthcare regulatory requirements, and compliance frameworks.
Commitment to the mission of pediatric healthcare, patient advocacy, and service excellence.
High level of discretion, professionalism, and ethical integrity.
Auto-ApplyVice President of Food and Beverage Hospitality - Spokane Convention Center
Chief operating officer job in Spokane, WA
Levy Sector **Salary: $130,000-$145,000** Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
**About Levy**
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
**Job Summary**
Lead the strategic vision that shapes the guest experience of tomorrow. As the Vice President of Hospitality Strategy, you will drive innovative service models, elevate hospitality standards, and create operational frameworks that enhance the overall guest journey. You will develop forward-thinking initiatives, partner with venue and corporate leaders, and champion strategies that position our hospitality programs for sustained growth and excellence.
**Qualifications**
+ Bachelor's degree in hospitality management, business administration, or related field
+ Advanced proficiency in budgeting, financial analysis, and operational planning
+ Experience developing and implementing large-scale service strategies
+ Expertise in hospitality technology platforms and data-driven decision-making
+ Minimum 7-10 years of hospitality leadership experience, preferably in large venue or multi-unit environments
**Key Responsibilities**
+ Develop strategic hospitality initiatives that align with organizational goals
+ Oversee the implementation of service standards across all guest-facing operations
+ Collaborate with onsite and regional leadership to optimize guest experience
+ Evaluate operational performance using data and analytics to enhance service models
+ Lead cross-functional teams in hospitality innovation and continuous improvement
+ Ensure compliance with company policies, regulatory standards, and safety practices
**Curious about Life at Levy? Check it out: Levy Culture (**********************************************
Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
**At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.**
+ Medical
+ Dental
+ Vision
+ Life Insurance/ AD
+ Disability Insurance
+ Retirement Plan
+ Flexible Time Off Plan
+ Paid Parental Leave
+ Holiday Time Off (varies by site/state)
+ Personal Leave
+ Associate Shopping Program
+ Health and Wellness Programs
+ Discount Marketplace
+ Identity Theft Protection
+ Pet Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Flexible Spending Accounts (FSAs)
**Levy maintains a drug-free workplace.**
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (**************************************************************************************** for paid time off benefits information.
**Req ID: 1482951**
**Levy Sector**
**[[Cust_clntAcName]]**
**BENAE GLICKMAN**
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Associate Director/Director, Operations Strategy
Chief operating officer job in Spokane, WA
Jubilant HollisterStier LLC, Spokane's Largest Manufacturing Company, and well-established member of the business community, provides a complete range of services to support the pharmaceutical and biopharmaceutical industries. Jubilant HollisterStier is a nationally recognized contract manufacturer of sterile injectable vials, and lyophilized products. The Allergy business is a worldwide leader in the manufacture of allergenic extracts, targeted primarily at treating allergies and asthma. Jubilant HollisterStier is a proud member of the Jubilant Pharma family.
Our Promise: Caring, Sharing, Growing
We will, with the utmost care for the environment and society, continue to enhance value for our customers and stakeholders by providing innovative products and economically efficient solutions' through growth, cost effectiveness and wise investment of resources.
Job Description:
The Associate Director/Director of Operations Strategy will support the strategic direction and operational efficiency of the company. This role involves P&L analysis, coordinating a portfolio of projects, ensuring that strategic initiatives align with financial objectives, and understanding variances from performance and financial targets. This role leads the Business Excellence and Business Analyst teams.
* Strategic Execution: Convert strategic goals into actionable plans, measurable targets, and clear deliverables. Ensure alignment with financial and operational priorities.
* P&L Analysis: Analyze profit and loss trends to identify opportunities, generate buy in for action, and drive improvements supporting strategic goals.
* Initiative Implementation: Drive strategic initiatives with defined roadmaps, milestones, and accountability for results.
* Performance Monitoring: Track key metrics, analyze variances, and lead timely corrective actions to maintain progress.
* Progress Communication: Regularly update stakeholders on progress. Escalate issues promptly to secure needed support.
* Financial Alignment: Ensure operations and initiatives contribute to financial health and profitability.
* Cross-Functional Collaboration: Partner across departments to ensure cohesive execution and shared accountability.
* Reporting: Deliver concise, insightful reports on performance, financials, and strategic progress to senior leadership.
* Leadership: Lead Business Excellence and Analyst teams, deploying tools and practices that enhance execution and impact.
Qualifications:
* Bachelor's degree in Business Administration, Finance, Operations Management, or a related field required (Master's preferred).
* Black Belt or Master Black Belt strongly preferred.
* 10 years with P/L and Strategy responsibility required.
* Functional Expert in P&L Management & Financial Acumen required.
* Functional Expert in Strategic Planning & Execution required.
* Functional Expert in Business Reporting & Communication required.
Shift: Weekday Days, Monday-Friday
Compensation & Benefits:
This is an on-site, full-time position located in Spokane, WA.
* Hiring Wage: Associate Director:$ 147,600- $208,400with 15% annual bonus, Director: $175,100 - $247,200 with 20% annual bonusannually depending on experience, with opportunity for growth, promotion and annual raises. Midpoint and above is reserved for employees who have longevity with Jubilant HollisterStier and consistently exhibit outstanding performance over a period of time in the role
* Medical, Dental, Vision, Flexible Spending and Health Savings Accounts
* Life, AD&D, Short and Long Term Disability
* 401(k) with company match
* Generous paid time off plan
* Employee Assistance Program
Unlock your potential with Jubilant HollisterStier! If you're seeking a dynamic and rewarding career, we welcome your application today!
********************************
* Please click on the Spokane, Wa. Link*
Jubilant HollisterStier is an EEO/AA Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you require assistance applying for a position, please contact our HR Department at:
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