Director of Operations (RN)
Chief operating officer job in Warner Robins, GA
Become a Director of Operations (RN) with Georgia Hospice Care Are you a leader committed to creating meaningful patient experiences? Do you believe in the importance of providing top-quality hospice and palliative care to those who need it?
We are looking for a director of operations (RN) who is ready to lead and serve. As a director of operations, you'll manage the coordination, supervision, and implementation of professional and supportive services for our hospice patients in a safe, cost-effective manner. Most importantly, you'll serve as the driver of our care team to ensure every patient receives the highest quality care.
And just like all of our team members, as director of operations, you will have access to Georgia Hospice Care's supportive leadership team and professional development opportunities with plenty of room for advancement.
There are Benefits to Joining the Georgia Hospice Care Team!
Tuition Reimbursement
Immediate Access to Paid Time Off
Employee Referral Program Bonus Eligibility
Matching 401K
Annual Merit Increases
Years of Service Award Bonuses
Pet Insurance
Financial and Legal Assistance Program
Mental Health and Counseling Programs
Dental and Orthodontic Coverage
Vision Insurance
Health Care with Low Premiums
$500 Matching Health Savings Account
Short-term and Long-term Disability
Virgin Pulse Wellness Program
Fertility Assistance Program
About Georgia Hospice Care
A leading hospice and palliative care provider in Georgia, Georgia Hospice Care is dedicated to serving patients and families with love and delivering the highest quality care. With a career at Georgia Hospice Care, you'll not only have the opportunity to use your skills to make a real difference, but you'll also be part of an inclusive, respectful work environment filled with peers who have answered the call to care for others.
Our Company Mission
Georgia Hospice Care's mission is to serve with love, providing comfort and support through compassionate care and meaningful experiences. For our team members, these aren't empty words. In every interaction, no matter how big or small, we're dedicated to providing a superior experience for patients facing life-limiting illnesses and their families.
Qualifications:
A heart to serve patients and families and a passion for providing the best possible care
Education: Graduate of an accredited nursing school (BSN preferred). Current state license as a registered nurse
Experience: Minimum 3 years of healthcare management and supervisory experience as a registered nurse in an appropriate clinical care setting, home health, or hospice environment (preferred). 2 years of hospice experience required.
Required: Reliable transportation. Ability to sit, stand, bend, move intermittently and lift at least 25 lbs and bear the weight of an average adult effectively.
We've worked hard to build a caring culture of integrity, communication, diversity and positive experiences, and we'd love for you to join our team.
*Pay is determined by years of experience and location.
Appcast Apply Goal Priority: Hot
Assistant Vice President, Hospital Finance
Chief operating officer job in Augusta, GA
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Job Summary:
The Assistant Vice President (AVP) of Finance & Hospital Operations is based in Augusta, Georiga and functions as an on-site financial resource focusing on the fiscal responsibilities of the entity including, revenue growth and bottom line performance from the Hospital perspective. Coordinates with the on-site managers and directors in budget development by functioning in a lead capacity while complimenting the WellStar System Accounting and Finance departments, as well as Service Line leaders.
Responsible for reviewing monthly cost center performance against budget. Working with cost center management, provide reasonable, rational explanations for variances. Demonstrate an inquisitive nature by analyzing and investigating operational performance on a prospective, rather than reactive, basis. Assist Hospital Administration and department managers with implementing corrective actions for unapproved budget variances. Responsible for reviewing and assisting Corporate Accounting with the monthly closing of the general ledger for the entity.
Other fiscal responsibilities include the analysis and creation of business plans and pro formas for initiatives and endeavors taken by the hospital/entity. Included is the follow-up and review of actual performance to implemented business plans. Capital planning and management of the budgets/plans for capital projects for the hospital/entity will be the responsibility of the AVP Finance and Operations.
Provides leadership and management for operational areas as assigned/designated. Responsible for the successful growth, financial, clinical quality, engagement and customer service performance of the Departments that report to the AVP Finance & Hospital Operations (to be specified by each entity/facility which departments are included but should include no less than 2 operational departments, either direct or matrix responsibility). Maintains positive interactions with employees, medical staff, patients and public. Participates as an active and supportive part of WellStar's Senior Leadership team in developing and implementing System strategic plans and initiatives.
Provide financial education programs for facility management staff to ensure understanding and compliance with WellStar's stated budget and financial goals and objectives.
Core Responsibilities and Essential Functions:
Budget Development and Adherence
a.Development of global statistics
b.Assist on-site management in development of reasonable budgets both operating and capital
c.Review and assist in development of monthly financial statements and to determine significant variances and means to correct
d.Review monthly department budgets for expense management and opportunities for cost reductions
Operations Department(s)s Oversight
a.Provide leadership to assigned operational department as assigned in addendum
b.Oversee Hospital Outpatient Department (HOD) operations as assigned in addendum, including regulatory and compliance leadership, in partnership with System-level resources
c.Actively participate in system initiatives for assigned operational areas
d.Develop leadership teams appropriate for department needs
e.Review monthly department results to ensure consistent progress
f.Provide feedback regarding department processes and procedures including maintaining awareness of changing regulatory and compliance requirements
g.Develops and implements strategic plans and budgets; monitors performance to expectations
h.Maintains expert knowledge of multiple regulatory and reimbursement structures
Facility Strategic Leadership
a.Maintains detailed knowledge of Hospital strategies and objectives; identifies opportunities for improvement and ensures Hospital initiatives are consistent with and contributing to System objectives.
b.Maintains knowledge of healthcare environment both locally and nationally to identify opportunities and threats; communicates internally as appropriate and incorporates into planning process.
c.Actively participates with the Operations Group, and other teams that support Hospital goal achievement.
d.Provides communication and feedback to Leadership Team and direct reports.
Revenue Generation and Valuation
a.Review denied claims trends for facility and work with Revenue Management to examine ways to reduce
b.Ensure adequate reserves for contractual allowances. Analyze percentage variances in net-to-gross by payor. Review bad debt trends.
c.Review issues that may impact reimbursement in Managed Care contracts and Governmental Programs (Medicare, Medicaid, etc)
Revenue Capture
a.Work with Revenue Management to ensure charge-master accuracy.
b.Work with Revenue Management, Patient Access Services, and cost center managers/directors to ensure optimal charge capture (including accuracy of patient type).
c.Review daily revenue trends for facility cost centers and investigate significant variances
New Program Development
a.Provide financial support to the Directors responsible for Pro Formas for new programs.
b.Focus on multi-departmental implications of new programs.
c.Support CON development by acting as a liaison to the Director of Strategic Planning.
d.Coordinate and direct new program and business plan development in adherence to policy and procedures
e.Follow-up on actual performance for implemented business plans/ new programs
Reporting and Analysis
a.Direct the preparation of reports and the analytics of information as requested by Senior Leadership and others including the coordination of work with Decision Support and other depts/areas as needed (for strategic initiatives, performance improvement opportunities and other needs)
b.Lead Financial Planning performance and work teams on initiatives and enhancements to processes and projects
c.Provide direction, training and development opportunities to team members
d.Remain flexible with other duties as assigned
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
Bachelors degree in Accounting, Finance or related field is required.
Master's Degree is preferred.
Required Minimum Experience:
Minimum 10 years direct finance experience is required.
Minimum 5 years in healthcare field is required.
Minimum 7 years of progressive finance or accounting leadership experience is required.
Experience in an integrated health system preferred with acute care operations.
Required Minimum Skills:
Progressive operational leadership exposure to demonstrate awareness of non-clinical department procedures and processes.
Demonstrated impact on positive cash flow and cost reduction.
Highly developed leadership and interpersonal skills; regulatory, reimbursement, financial analysis and business planning skills.
Insert specialize healthcare accounting principles including reimbursements, indigent coverage, managed care contracts, etc.
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Chief Financial Officer
Chief operating officer job in Columbus, GA
About the Company
Lampton Holdings, a private family office headquartered in Columbus, Georgia, is seeking a strategic, relational, and highly competent Chief Financial Officer to join its leadership team. This individual will oversee the financial strategy and operations across Lampton Holdings and several related entities, including its flagship company, Standard Concrete Products-a respected leader in the prestressed concrete manufacturing industry.
About the Role
This role involves overseeing the financial strategy and operations across Lampton Holdings and its related entities.
Responsibilities
FINANCIAL MANAGEMENT & REPORTING:
Oversee general accounting functions, including financial statement preparation, consolidations, and internal reporting.
Ensure compliance with GAAP and all relevant financial regulations.
Lead budgeting, forecasting, and cash flow planning across multiple entities.
Monitor and report on investment performance, including real estate and private equity holdings.
Prepare timely and detailed financial reports for family members, trusts, and internal stakeholders.
TAX, COMPLIANCE & RISK MANAGEMENT:
Manage tax strategy and coordinate with external advisors for filings and planning.
Ensure compliance with federal, state, and local tax regulations.
Oversee trust and estate planning initiatives in partnership with legal counsel.
Identify and mitigate financial risk through internal controls and governance policies.
INVESTMENT & REAL ESTATE OVERSIGHT:
Evaluate development costs, capital expenditures, and return on investment.
Support financing strategies for real estate projects and portfolio expansion.
Analyze new investment opportunities and help optimize existing assets for long-term growth.
OPERATIONAL & FAMILY OFFICE SUPPORT:
Manage payroll, accounts payable, and receivables for family-related entities.
Maintain banking relationships and ensure liquidity management.
Provide support to family members for estate planning, philanthropic initiatives, and personal financial matters.
Assess and improve financial systems and tools, including accounting software and reporting platforms.
Qualifications
REQUIRED:
CPA designation (or equivalent certification).
Minimum of 5+ years of experience in accounting or financial management, preferably within a family office, real estate, private equity, or wealth management setting.
Strong knowledge of GAAP, tax law, and financial reporting standards.
Ability to build trust with both high-level leadership and legal counsel, and to navigate complex entity structures.
High level of discretion, professionalism, and independent judgment.
Excellent communication and interpersonal skills.
PREFERRED:
Experience working in or alongside public accounting firms.
Familiarity with real estate development or investment analysis.
Exposure to manufacturing operations or a demonstrated willingness to learn.
Proficiency in financial tools such as QuickBooks, Sage, Yardi, MRI, or equivalent systems.
Experience working directly with family members or high-net-worth individuals in a private office setting.
Pay range and compensation package
Competitive salary
Performance-based incentives tied to company growth
A long-term leadership opportunity within a stable, people-centered organization
Equal Opportunity Statement
Lampton Holdings is committed to diversity and inclusivity in the workplace.
Vice President of Land Acquisition - Multifamily
Chief operating officer job in Atlanta, GA
SCI, the leading executive search firm in the real estate industry, has been retained to recruit a Vice President of Land Acquisition for a rapidly growing multifamily developer expanding its footprint in key markets across the Southeastern United States.
This is a high-impact role for an entrepreneurial real estate professional responsible for sourcing, underwriting, and securing new Class A multifamily development opportunities (300+ units). The Vice President of Land Acquisition will play a central part in fueling the company's pipeline and driving long-term growth.
Key Responsibilities
Identify and evaluate markets suitable for large-scale Class A multifamily developments.
Conduct comprehensive market research, including land availability, zoning, rental market dynamics, political landscape, and demographic/economic indicators.
Source and qualify development sites that align with the company's investment and design criteria.
Research and compile development cost data (utility tap fees, permits, taxes, etc.).
Gather comparable property data to support accurate underwriting and financial assumptions.
Partner with general contractors, architects, and consultants to obtain preliminary pricing and feasibility insights.
Prepare detailed financial proformas and underwriting models to assess project viability and targeted returns.
Negotiate and draft LOIs and purchase agreements for land acquisitions.
Create and present product programs, including design concepts, unit mix, square footage, amenities, and finish levels.
Qualifications
Bachelor's degree in Business, Real Estate, Finance, or related field preferred.
Prior experience in multifamily development, acquisitions, or related real estate disciplines.
Strong organizational, analytical, and problem-solving skills.
Proficiency in financial modeling and Microsoft Office (Excel, Word, PowerPoint).
Ability to manage multiple projects and deadlines.
Willingness to travel extensively.
Vice President of Asset Management
Chief operating officer job in Atlanta, GA
Vice President, Asset Management National Real Estate Investment Platform
Our client, a leading national real estate investment firm with a reputation for institutional quality and long-term value creation, is seeking a Vice President of Asset Management to oversee a growing portfolio of multifamily assets, including manufactured housing communities and Build-to-Rent (BTR) developments. This is a high-impact leadership role for an accomplished professional who combines operational expertise with a strong investment mindset.
Position Overview
The Vice President will be responsible for driving performance across a diverse portfolio, ensuring assets meet or exceed underwriting expectations. This individual will lead the execution of business plans, optimize operations, and collaborate closely with internal and external stakeholders to deliver superior results. The role requires a strategic thinker with hands-on experience in multifamily and a proven ability to influence outcomes in a dynamic, growth-oriented environment.
Key Responsibilities
Develop and execute asset-level strategies to maximize NOI and achieve targeted returns.
Oversee financial performance, including budgeting, forecasting, and variance analysis.
Partner with property management teams to implement operational best practices and enhance resident experience.
Manage capital improvement programs, renovations, and repositioning initiatives.
Monitor market trends and competitive dynamics to inform strategic decisions.
Collaborate with acquisitions, development, and investment teams on portfolio initiatives.
Build and mentor a high-performing asset management team.
Candidate Profile
Minimum 6+ years of progressive experience in real estate asset management, with a strong focus on multifamily; exposure to manufactured housing or BTR is highly desirable.
Demonstrated success managing large, complex portfolios and delivering measurable value creation.
Strong analytical and financial modeling skills; ability to translate data into actionable strategies.
Exceptional leadership and communication skills; proven ability to influence cross-functional teams.
Bachelor's degree in Finance, Real Estate, or related field; MBA or advanced degree preferred.
Why This Opportunity?
This is an opportunity to join a nationally recognized platform with institutional backing and a commitment to innovation. The firm offers a collaborative culture, significant growth potential, and the ability to make a meaningful impact on a portfolio that spans some of the most attractive markets in the country.
President / General Manager, Georgia Market
Chief operating officer job in Atlanta, GA
About the Company
A Georgia vertical medical cannabis company with licensed operations across cultivation, manufacturing, and retail dispensaries. The company is focused on building a compliant, high-performing, and patient-centered cannabis business in one of the fastest-growing regulated markets in the Southeast
Role Overview
The President / General Manager, Georgia Market will serve as the
hands-on leader
overseeing all aspects of the company's Georgia operations - including retail, manufacturing, and distribution. This is not a remote or corporate oversight role. It is a
field-based operating position
requiring daily presence at dispensary locations and the manufacturing facility.
The ideal candidate combines executive-level leadership with a roll-up-your-sleeves operating style - comfortable walking construction sites, inspecting dispensary layouts, training staff, and resolving real-time operational challenges.
This individual will own P&L performance, lead cross-functional teams, and drive growth, compliance, and profitability across the Georgia market. A key mandate for this role is to open six new dispensaries within the next 6-12 months, ensuring each location launches on time, within budget, and in full compliance with state regulations.
Key Responsibilities
Market Leadership & Expansion
Lead all Georgia operations, accountable for performance across retail, manufacturing, and distribution.
Drive execution of the company's near-term growth plan to open six dispensaries within the next 6-12 months.
Identify and secure new retail sites; negotiate leases, manage design and construction, and oversee buildout through launch.
Establish operational systems to support rapid expansion while maintaining quality and compliance.
Maintain a strong field presence, spending the majority of time in dispensaries and at the manufacturing facility.
Retail Operations
Oversee all dispensary operations with a focus on sales, compliance, and patient experience.
Hire, train, and develop retail leadership and staff for multiple new store openings.
Implement and monitor retail performance metrics across sales, conversion, and profitability.
Conduct frequent store visits to ensure consistent execution and operational excellence.
Manufacturing & Supply Chain
Partner with production and logistics teams to ensure smooth inventory flow to dispensaries.
Align manufacturing schedules with retail demand to optimize product mix and gross margins.
Compliance & Quality
Ensure full compliance with Georgia Access to Medical Cannabis Commission (GMCC) regulations.
Maintain rigorous adherence to product tracking, reporting, and security requirements.
Serve as the key contact for regulatory inspections and audits.
Team Leadership
Build, lead, and develop a high-performing cross-functional team across retail, operations, and compliance.
Be a visible, hands-on leader who works alongside the team in the field daily.
Foster a culture of accountability, urgency, and excellence.
Qualifications
10+ years of general management or multi-unit operations experience in cannabis, retail, or another regulated industry.
Proven experience opening and managing at least 10 dispensaries or comparable retail locations, including real estate, construction, and launch.
Demonstrated ability to execute large-scale rollout plans and meet aggressive opening timelines.
Hands-on operator with a bias for action and in-person leadership; must be based in Georgia and onsite daily.
Deep understanding of Georgia's medical cannabis regulations.
Bachelor's degree required; MBA or advanced degree preferred.
Performance Metrics
Successful on-time opening of six dispensaries within 6-12 months.
Growth in revenue, margin, and operational efficiency.
100% compliance with GMCC and state regulations.
High employee engagement and retention across Georgia teams.
Achievement of annual P&L and strategic goals.
Chief Executives (Professional, Scientific, and Technical Services)
Chief operating officer job in Johns Creek, GA
Mercor is recruiting **Chief Executives who work in the Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Chief Executives.
Applicants must: - Have **4+ years full-time work experience** as a Chief Executives; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Director, Identity Access Management
Chief operating officer job in Atlanta, GA
Cargill's size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way. We are a family company providing food, ingredients, agricultural solutions and industrial products that are vitalfor living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials - from eggs to edible oils, salt to skincare, feed to alternative fuel. Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day. Join us and reach your higher purpose at Cargill.
Job Purpose and Impact
The Director, Identity & Access Management leads the team responsible for creating, implementing, and maintaining secure and effective identity and access management systems (IAM) within the organization. This role manages the team that develops, implements, and maintains secure access products and systems, minimize risk exposure, and maintain compliance with security standards.
Key Accountabilities
Lead and spearhead the design, implementation, and maintenance of IAM products
Lead, mentor, and develop a team of IAM engineers, driving technical excellence, innovation, and career growth.
Drive automation for account provisioning/deprovisioning, entitlements, and compliance reporting
Define and execute the IAM engineering roadmap, aligning with the organization and business requirements
Collaborates with cybersecurity peers, data privacy partners, external experts, industry consortia, and other internal and external teams to gather requirements, ensure the effective and efficient usages of systems, and partner to deliver business objectives.
Qualifications
6 or more years of professional experience with IAM domains and tools
Built, led and support high performing teams
Extensive experience with identity technologies, concepts, and industry best practices
Strong communication, collaboration, and change management experience
Equal Opportunity Employer, including Disability/Vet.
Chief Executive Officer
Chief operating officer job in Atlanta, GA
Chief Executive Officer - North America
Please read before applying:
Your background must align with the requirements outlined in the job description. Candidates must be based in the Atlanta area or willing to relocate. This is an on-site role; remote work is not available.
Role Summary
The Chief Executive Officer, North America, will lead the regional operations, ensuring the sustainable growth and profitability of the business across all three countries. Reporting directly to the Group's executive leadership, this role has full P&L accountability and oversees strategic & commercial operational performance across the region.
The CEO will manage and develop the leadership team, including the three Country Managers (USA, Canada, Mexico), the CFO, and the HR & Organization Sales Manager and Service Manager, to drive alignment with Group strategy and ensure excellence in execution.
Key Responsibilities
Oversee all regional operations, with full responsibility for the income statement and compliance with legal and corporate regulations.
Define and execute strategic plans for short, medium, and long-term objectives.
Assess and develop the regional sales and service teams to ensure optimal market coverage for all Group brands and product lines.
Select, manage, and strengthen partnerships with distributors and dealers across the region.
Cultivate relationships with key accounts and major end customers (large and mid-size manufacturers).
Translate customer and market needs into product development requirements, collaborating with the Group's R&D and product management teams.
Ensure high standards of customer satisfaction through efficient After Sales Services and support.
Monitor market trends, competition, and emerging technologies to guide strategic decision-making.
Lead, mentor, and develop the management team, fostering a culture of accountability, collaboration, and performance excellence.
Promote a customer-centric, safety-conscious, and quality-driven culture across all operations.
Candidate Profile
Background & Experience
Proven senior leadership experience within industrial manufacturing an absolute must, ideally capital equipment, or automation.
Demonstrated P&L responsibility.
A sales and business development background or strong sales skills a must.
Technical background or strong understanding of service processes needed.
Experience leading large After Sales Service organizations a huge plus.
Experience working with international teams and organizations a must.
Strategic thinker with strong execution capabilities.
Excellent leadership, communication, and team development skills.
Customer-oriented with a strong business development mindset.
Vice President, Collection Strategy & Operations
Chief operating officer job in Decatur, GA
Amazing opportunity for an experienced VP of Collections at a public Fortune 500 company. You will lead a team of Program Managers who oversee all collections programs - spanning pre-charge-off, post-charge-off, and third-party agency operations - while building new capabilities in legal collections, debt sales, and advanced contact strategies.
What you'll get
Competitive 6-figure base salary ($160k-$190k)
Annual bonus
Equity, annual stock grant, and discount stock purchase plan
Amazing healthcare benefits and 401k
Hybrid position - 3 days in-office, 2 days remote
TONS of opportunity for career growth
About the Role
Our client is looking for an experienced and strategic professional to lead the end-to-end collections strategy and operations for their consumer and small business lending products. This role is ideal for a proven leader who can combine deep agency and BPO performance management expertise with hands-on operational execution.
This is a high-impact role that will directly influence credit losses, recovery performance, and customer experience across the lending portfolio.
Strategic Leadership
Lead the overall strategy, design, and execution of collections programs across multiple loan products and delinquency stages.
Develop and implement a legal collections strategy from the ground up, including selection and management of attorney networks or law firms.
Stand up a debt sale program, establishing operational processes, partner due diligence, and financial modeling to optimize recoveries.
Partner with Product, Risk, and Analytics to build contact strategy capabilities for new and existing products, leveraging segmentation, channel optimization, and test-and-learn approaches.
Drive innovation and automation within collections while maintaining compliance and operational excellence.
Operational Management
Manage and mentor a team of four Collections Program Managers responsible for channel execution, agency oversight, and performance optimization.
Own vendor and BPO management across pre- and post-charge-off collections; set performance expectations, monitor scorecards, and drive accountability.
Establish and monitor KPIs for all recovery programs (e.g., cure rates, liquidation rates, RPC, QA, compliance metrics).
Partner with Compliance, Legal, and Risk to ensure adherence to all applicable regulations, including FDCPA, Reg F, and UDAAP.
Lead cross-functional initiatives to enhance collections systems, reporting, and workflow automation.
Cross-Functional Collaboration
Collaborate with Product, Risk, Finance, and Data Science teams to align collections strategy with credit policy, portfolio performance, and financial goals.
Influence senior stakeholders with clear data-driven insights and recommendations.
Represent the collections organization in cross-functional forums focused on customer experience, regulatory strategy, and portfolio management.
Qualifications
8+ years of experience in collections or recovery leadership, including significant exposure to agency/BPO oversight.
Must have experience leading both b2b and consumer collections for a creditor/lender
Proven success in building or scaling new collections channels - such as legal collections, debt sales, etc.
Strong analytical and operational mindset with the ability to manage to KPIs and financial targets.
Deep understanding of consumer protection and collections regulations (FDCPA, Reg F, UDAAP, SCRA).
Experience managing high-performing teams and developing leaders.
Familiarity with collections platforms, CRM/dialer systems, and performance reporting tools.
Experience in fintech, digital lending, or multi-product financial services.
Proven track record of program design and launch in complex, regulated environments.
Strong relationship management skills with external partners (agencies, law firms, debt buyers).
Vice President of Estimating
Chief operating officer job in Atlanta, GA
We are seeking a highly experienced Vice President of Estimating with a focus on sitework, underground utilities, grading, and earthwork. This executive role is responsible for leading the estimating team, developing accurate and competitive bids, and ensuring strategic alignment with company growth objectives. The ideal candidate will bring over 10 years of experience in site development, strong leadership, and a proven ability to oversee complex civil and utility projects from concept through bid submission.
Key Responsibilities:
Lead and mentor the estimating team, fostering growth and expertise.
Develop accurate and competitive estimates for site development, grading, earthwork, and underground utility projects.
Review plans, specifications, and contracts to identify scope, risks, and opportunities.
Collaborate with operations, project management, and business development to align estimates with project execution strategy.
Maintain and improve estimating processes, templates, and systems.
Provide executive oversight of budgeting, scheduling, and resource allocation during the preconstruction phase.
Evaluate subcontractor and vendor proposals, ensuring quality, cost-effectiveness, and compliance.
Support strategic business decisions with financial analysis, market insights, and risk assessments.
Ensure compliance with safety, regulatory, and quality standards in all estimates.
Represent the company in client meetings, pre-bid conferences, and industry events as needed.
Qualifications:
Bachelor's degree in Construction Management, Civil Engineering, or related field preferred.
Minimum of 10 years of experience in estimating civil/site development projects, including underground utilities, grading, and earthwork.
Strong leadership and team development skills.
Expert in project take-offs, quantity surveys, cost modeling, and risk assessment.
Proficiency in estimating software including B2W Estimate, HeavyBid, Timberline, and Excel-based estimating tools.
Excellent communication, negotiation, and problem-solving abilities.
In-depth knowledge of construction methods, materials, and compliance standards.
Employment Details:
Full-time executive position.
Competitive salary with performance-based incentives.
Standard workweek of 40+ hours, with flexibility required to meet project deadlines.
Chief Nursing Officer
Chief operating officer job in Macon, GA
Community hospital in need of Chief Nursing Officer! Bonus Incentives! Full Relocation!
Under the general supervision of the hospital CEO is responsible for organizing and administering the Department of Clinical Services at the hospital and implementing standards of care, policies, programs, and procedures as established by the company. Responsibilities include ensuring timely, accurate, and complete documentation, ensuring all clinical regulatory requirements are being met, and responsibility for employee engagement, recruitment and retention.
BSN required. MSN or equivalent Masters in Healthcare or enrollment in a Master's program preferred
3+ years of hospital nursing experience required.
3+ experience in a managerial or supervisory capacity
Current state licensure as a Registered Nurse required
BLS required
ACLS required within 6 months of hire
Director of Operations
Chief operating officer job in Columbus, GA
IDR is seeking a Director of Operations to join a reputable legal services organization in Columbus, GA. This role offers the opportunity to lead and streamline daily operations, oversee a dedicated team, and implement innovative technology solutions within a dynamic firm environment.
Position Overview for the Director of Operations:
Manage and oversee administrative tasks, including scheduling appointments, coordinating meetings, and maintaining office supplies
Work closely with the management team to lead the organization towards reaching goals
Manage the office calendar and schedule client meetings and court appearances
Coordinate and track case files and key performance indicators throughout the firm
Oversee daily operations across intake, case management, litigation support, and billing processes
Requirements for the Director of Operations:
Bachelor's degree in Business Administration, Management, or related field
5+ years of progressive operations leadership experience
Ability to work five days a week in Columbus, GA office
Proven success managing teams across multiple functions
Proficiency with standard technology platforms or CRM systems
What's in it for you?
Performance-based bonuses
Comprehensive health, dental, vision insurance
401(k) with company match
Generous PTO and professional development support
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success.
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row
Chief of Staff
Chief operating officer job in Atlanta, GA
🚫 PLEASE READ CAREFULLY BEFORE APPLYING 🚫
Job Title: Chief of Staff
Industry: Christian Church - Atlanta
Benefits & Compensation: Competitive, based on experience
Work Hours (ET): 🕘 08:30AM to 05:30PM EST | M to F (to be defined)
Apply: Please submit your résumé in English only 📄
ROLE SUMMARY
The Chief of Staff (COS) is the executive-level partner to the Chief Executive Officer, responsible for ensuring organizational excellence across all ministry, administrative, operational, and experiential functions. This role acts as the CEO's strategic right hand, overseeing the execution of initiatives, coordinating cross-functional teams, managing personnel, and maintaining alignment across the entire organization.
The COS ensures smooth operations across Dream Team, Apprenticeship, Harvest Leadership Network, Harvest Bible College, and Harvest Foundation management and expansion. The COS frees the Chief Executive's time by managing high-level daily operations, driving strategic directives, coordinating executive communications, and ensuring that all worship experiences, events, and ministry functions are executed with precision.
This is a role requiring high emotional intelligence, discretion, operational discipline, excellent communication skills, exceptional attention to detail, and the ability to maintain grace and professionalism during fast-paced, high-pressure environments.
KEY RESPONSIBILITIES
1. Executive Operations & Strategic Support
Serve as the CEO's strategic partner, anticipating needs, prioritizing commitments, and ensuring timely execution of all executive initiatives.
Manage organizational workflows, synchronize ministry calendars, and ensure cross-departmental alignment to strategic goals.
Maintain the CEO's calendar, coordinate internal/external meetings, prepare agendas, and ensure all required documents, talking points, and meeting rooms are fully prepared.
Provide continuous daily briefings to the CEO and maintain strict confidentiality regarding all information, communications, and operations.
Supervise ministry operations, including worship experience planning, key personnel engagement, and administrative continuity.
2. Operational Excellence & Administrative Leadership
This includes the daily operational tasks, summarized and integrated as key responsibilities:
Daily Operations (Summarized as Core Responsibilities)
Manage all incoming communication channels, including phones, emails, and inbox tasks, ensuring responses before 4 PM local time.
Oversee preparation and finalization of worship experiences, ministry events, talking points, production elements, and event logistics.
Maintain updated passwords, access codes, and vendor records.
Complete all office readiness duties including: office prep, workspace organization, on-campus meeting room setup, and campus shutdown procedures.
Coordinate event rental inquiries using approved templates.
Lead, assign, and coach Digital Administrative Dream Teamers and Online Campus Ambassadors to ensure adequate coverage and execution of online experiences.
Respond to job applicants, send approved template communications (thank-you, congratulations, prayer emails), and make bereavement calls as needed.
Handle routine administrative workflows such as time-off management, inbox processing, digital system logins, and document verification.
3. Event Planning, Social Networking & High-Profile Engagement
Plan, organize, and execute corporate events aligned with strategic goals and executive availability.
Curate monthly high-profile gatherings, including mixers, private dinners, donor cultivation events, and community engagement experiences.
Coordinate the full event lifecycle: venue selection, negotiations, décor, logistics, catering, guest lists, RSVPs, and itineraries.
Serve as host, coordinator, and executive liaison during live events, ensuring seamless execution and VIP-level service.
Facilitate introductions to 2-3 high-value professional or personal connections monthly to expand the organization's network.
Secure invitations and access to exclusive experiences such as private galas, business conferences, member-only events, or strategic gatherings.
Provide one curated luxury leisure experience per month (e.g., wine-tasting, golf retreat, wellness weekend).
4. Ministry Experience Management
Oversee the planning, coordination, and excellence of all worship experiences.
Ensure production elements, media assets, talking points, volunteer assignments, and event sequences are accurate, timely, and aligned with ministry standards.
Work with staff and volunteers to ensure experiences start and end efficiently, with all quality checkpoints met (timing, sound, production cues, communication flows).
Maintain Worship Extreme and Planning Center Online components related to the worship experience.
5. Personnel Leadership & Team Coordination
Lead, coach, and assign tasks to administrative personnel and Digital Administrative Dream Teamers.
Ensure coverage across online and in-person ministries.
Maintain efficiency, excellence, and alignment with organizational standards among all administrative contributors.
Provide ongoing support to team members through direction, coaching, and resources needed for successful execution.
6. Calendar Management, Internal Communications & Documentation
Maintain the Master Calendar, ensuring all events, meetings, worship experiences, and organizational activities are correctly scheduled, updated, and communicated.
Prepare weekly agendas for Executive Operations, Office of the Bishop, Dream Team, Operations Meeting, and Events Meeting.
Submit weekly Worship Experience Elements for approval.
Ensure full compliance with checklists: Calendar Audit Checklist, Office Prep, Campus Shutdown, Administrative Office Checklist, and Stewardship Checklist for financial deposits.
7. Personal & Wellness Coordination for Upline
Schedule wellness appointments such as personal training, health checkups, and therapeutic services.
Book personal appointments including grooming, leisure activities, and personal shopping.
Coordinate all personal scheduling elements that impact executive availability or continuity.
8. Compliance, Finance & Reporting
Submit time for upline review during Accounts Payable weeks.
Ensure bank deposits are completed within organizational timelines (within 24 hours of worship experiences).
Ensure all administrative workflows comply with the Employee Manual and internal operational standards.
ADVANCEMENT
Eligible for promotion to Director-level roles based on exceptional performance, leadership, and organizational impact.
REQUIREMENTS
Completion of Basic Initial Audio Training.
Commitment to excellence, efficiency, continual evolution, and organizational alignment.
Ability to perform all duties and additional responsibilities assigned by leadership.
High discretion, emotional intelligence, and executive presence.
Director of Preconstruction
Chief operating officer job in Atlanta, GA
⚡MEP Preconstruction Director | Data Center Construction
📍 Atlanta, GA | 💼 Full-Time
Seeking an experienced MEP Data Center Professional with experience as a Preconstruction Director in Electrical Construction to lead a business unit with responsibility for profit and loss, safety, quality, and client satisfaction.
This role will lead the Preconstruction MEP Data Center Division, overseeing the senior leadership team and strategic success of projects through full completion.
🔑 Key Responsibilities
Lead and manage multiple Preconstruction Processes within large scale Data Center projects.
Ensure safe practices, quality standards, and financial performance
Drive client development and long-term business growth
Mentor and develop project teams, Preconstruction Managers & Estimators.
Oversee contracts, estimating, risk management, and project execution
Directly supervise large teams through full strategic execution for client satisfaction
🧰 Qualifications
Master's in Construction Engineering & Management (or equivalent experience)
15+ years in electrical construction with a proven track record of success
10+ years in Data Center Preconstruction with 5+ years at a Senior Level
Strong leadership, communication, and organizational skills
Proficiency in Microsoft Office, project management, and estimating software
PMP and OSHA 30 preferred; state electrical license required
Willingness to travel up to 40% as required.
This is a Director Level role for someone passionate about growing a Data Center division with a strong background in electrical construction and desire for exceptional standards in safety, client relationships, and delivering profitable, high-quality projects.
Must be located in an area with access to a major airport for travel.
📞 ************
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Director of Preconstruction
Chief operating officer job in Cartersville, GA
Vice President of Preconstruction
We are seeking a dynamic Vice President of Preconstruction to lead and grow our preconstruction department.
What You'll Do
Serve as the face of the Preconstruction department, building and maintaining client relationships.
Drive business development: chase projects, submit bids, and secure new awards.
Lead and mentor a team of estimators (currently 4 direct reports).
Develop strategic plans to position for future growth.
Ensure seamless integration with our existing team and maintain a collaborative culture.
What We're Looking For
10-15 years of concrete construction experience (diverse projects preferred).
Strong value engineering mindset and technical expertise.
Proven ability in estimating, team leadership, and client-facing business development.
Collaborative, servant-leader approach with excellent communication skills.
Benefits
Positive, team-oriented culture.
Growth opportunities as we expand into new markets and pursue acquisitions.
Competitive compensation and benefits, with bonus packages.
Travel: Primarily Georgia/Alabama, occasional trips across the Southeast.
Chief of Staff
Chief operating officer job in Duluth, GA
About N2N
N2N Services is entering its 15th year with bold momentum. Our Illuminate integration platform connects 500+ colleges, and our new LightLeapAI platform is already powering fraud detection, student success, and AI-driven innovation across 100+ Community Colleges nationwide - with rapid expansion underway.
We're preparing for significant growth, scaling our AI solutions nationally, and laying the groundwork for a massive transformation. To support this evolution, we're hiring a Chief of Staff to help strengthen our operations, elevate our teams, and drive disciplined execution across the company.
The Role
As Chief of Staff, you'll work directly with our CEO as a strategic partner, operational leader, and cross-functional integrator. This role is for someone who thrives in high-growth environments, brings structure to complexity, and can translate ambitious goals into clear, trackable execution.
You'll help drive accountability, unify teams, sharpen communication, and ensure that N2N operates with clarity, speed, and discipline as we scale.
What You Are Expected to Do
Strategic Planning & Alignment
Translate company strategy into OKRs, execution plans, and measurable outcomes.
Lead quarterly and annual planning processes.
Bring alignment, transparency, and cadence across product, engineering, PMO, sales, and operations.
Operational Excellence
Build frameworks, dashboards, and processes that improve efficiency and accountability.
Drive key initiatives, including LightLeapAI's national rollout and enterprise integration programs.
Standardize documentation, reporting, and internal communication.
Team & Leadership Support
Help develop managers and emerging leaders through coaching, clarity, and structured follow-up.
Support performance reviews, professional development plans, and organizational design.
Identify operational gaps and ensure they're addressed quickly.
CEO Enablement
Prioritize and streamline decision-making across the executive team.
Prepare materials for board meetings, investors, partners, and major proposals.
Ensure critical initiatives remain on track - and deliver results.
What You Bring
9-12+ years in strategy, operations, consulting, product, PMO, or Chief of Staff roles.
Experience in SaaS, AI, EdTech, or enterprise software required.
Experience managing teams that include onsite resources, offshore resources, consultants, and WFH resources.
Ability to bring order, clarity, and structure to fast-changing environments.
Excellent communication and writing skills - especially with executive-level audiences, investors, and board members.
Strong emotional intelligence balanced with the confidence to hold teams accountable.
Ability to operate at both 30,000 feet and ground level within the same day.
Why Join Us?
You'll be stepping into a pivotal moment for N2N.
We're scaling AI-powered platforms that will define the future of higher education, fraud detection, and enterprise applications. This role gives you a front-row seat - and real influence - in shaping the next phase of our growth.
If you want to help build a disciplined, high-performing organization with a clear mission and extraordinary potential, we'd love to meet you.
Chief Development Officer
Chief operating officer job in Cumming, GA
About Furkids
Founded in 2002, Furkids has grown into the largest no-kill, cage-free animal sheltering organization in the Southeastern United States. What began as a grassroots effort to save homeless cats has evolved into a comprehensive, multi-facility network that rescues, rehabilitates, and rehomes more than 5,000 cats and dogs each year. Furkids now operates state-of-the-art shelters, a thriving medical clinic, adoption centers, and multiple thrift stores whose proceeds help sustain the mission. With nearly 100 staff members and over 1,000 dedicated weekly volunteers, Furkids is a recognized leader in lifesaving animal welfare, community engagement, and compassionate care. The organization's mission is rooted in giving every adoptable animal the chance to live, love, and thrive in a permanent home.
Position Summary
The Chief Development Officer (CDO) serves as a key member of the senior leadership team and a strategic partner to the CEO in shaping the organization's overall direction and growth. This leader is responsible for designing, implementing, and managing all fundraising and development initiatives to increase Furkids' visibility, impact, and financial sustainability. The CDO will cultivate major gifts, grants, corporate and foundation partnerships, special events revenue, and other philanthropic support while expanding and diversifying Furkids' donor pipeline. Working closely with the CEO, board of directors, staff, and volunteers, the CDO will build the infrastructure and relationships required to support a multi-million-dollar annual budget and advance both current and emerging organizational priorities. The CDO also plays a critical role in building external alliances, strengthening donor stewardship, and equipping board members to fulfill their fundraising responsibilities.
Position Duties and Responsibilities
Development Strategy
Partner with the CEO and Board of Directors to design and implement a comprehensive, multi-channel development strategy encompassing donor retention, recognition, engagement, corporate and foundation relations, government funding, individual giving, and event revenue.
Serve as a member of the senior leadership team, contributing to organizational planning and decision-making.
Research and analyze philanthropic and sector trends to position Furkids for long-term sustainability and growth.
Collaborate with the CEO to identify internal and external funding opportunities that support organizational priorities.
Build a robust planned giving program to cultivate and sustain legacy donors for Furkids.
Fundraising
Lead efforts to cultivate meaningful relationships, steward more than 15,000 annual donors, and expand opportunities for increased philanthropic support.
Work with the CEO to develop, write, and execute select major gift and grant proposals; maintain an archive of proposals and donor materials for long-term stewardship.
Monitor, evaluate, and report regularly on fundraising performance, trends, and benchmarks.
Engage, mentor, and nurture staff, board members, and volunteers to strengthen fundraising capacity organization-wide.
Donor Stewardship
Maintain and strengthen long-term relationships with donors and prospects, ensuring consistent, personalized stewardship.
Oversee donor information systems; analyze and present giving trends and donor data to leadership and the board.
Develop and implement a stewardship matrix designed to deepen donor engagement at all levels including building and growing a robust planned giving program to cultivate legacy donors.
Evaluate and recommend improvements to donor database software and reporting tools.
Listen attentively to donors, ensuring individualized attention and long-term relationship-building.
Leadership
Train and mentor Furkids staff, volunteers, and Board members on development goals, strategies, and best practices to support organization-wide fundraising success.
Lead development staff and contribute to a collaborative, high-performing, and mission-driven team culture.
Inspire a spirit of innovation, adaptability, and shared ownership of fundraising initiatives across the organization.
Candidate Qualifications
A passion for animals, people, and Furkids' mission.
Bachelor's degree and a minimum of 5 years of professional experience in a multi-faceted development role, including project and/or staff management.
Proven fundraising success across diverse revenue streams with tangible results and demonstrated ability to expand and cultivate donor relationships and identify new prospects.
Strong project leadership skills, including planning, executing, and managing development initiatives; ability to collaborate with the CEO and Board of Directors and lead development staff effectively.
Entrepreneurial mindset with a proactive approach to cultivating new donor relationships and deepening existing ones.
Exceptional communication skills with the ability to create compelling written and oral presentations and articulate complex ideas clearly.
Skilled at inspiring and influencing others, presenting creative ideas, and building strong, trust-based relationships with stakeholders.
Collaborative team player with a flexible, adaptable work style and a commitment to shared organizational goals.
Strong relationship-building and time-management skills, with excellent attention to detail.
A positive, bold, and confident “can-do” spirit and presence as a leader.
Working Conditions
Work is performed primarily in an office environment located within one of Furkids' shelter facilities, requiring occasional direct interaction with shelter animals and collaboration with staff and volunteers.
Significant time will also be spent outside the office engaging with donors, volunteers, partners, and prospects.
This is a full-time position with growth potential for both professional and personal development.
The CDO will maintain a regular schedule within the professional office setting but must be available for some evenings and weekends to participate in board meetings, donor gatherings, fundraising events, and community activities.
POLICY ON PLACEMENT AND RECRUITING
The Batten Group and Furkids are equal-opportunity employers committed to the principles of non-discrimination in the workplace. Candidates will not be discriminated against on the basis of age, creed, color, religion, sex, sexual orientation, national origin, disability, marital status, or any other basis that is prohibited by federal, state, or local law.
Chief of Staff
Chief operating officer job in Stone Mountain, GA
About the Company
Provides a wide variety of professional support to the Superintendent including liaising with the Board and other senior level executives. Assignments are received from, carried out for, and reported to the Superintendent, with supervisory oversight from the Superintendent. This position coordinates the activities of the Superintendent with other divisions and departments. In addition, this position represents the Superintendent at meetings when required and appropriate; advises the Superintendent, providing extensive professional assistance, project management, and recommendations on district issues and performs highly responsible management work covering a broad range of administrative activities, including the supervision of staff assigned to the Superintendent. This is a professional position requiring exceptional analytical and communication skills. Professionalism, intelligence, flexibility, and a proactive attitude are especially important.
About the Role
This position provides a wide variety of professional support to the Superintendent, including liaising with the Board and other senior-level executives. Assignments are received from, carried out for, and reported to the Superintendent, with supervisory oversight from the Superintendent.
Responsibilities
Serves as the Superintendent's liaison with various groups and represents the Superintendent at selected meetings and events.
Assists the Superintendent with administrative actions in support of Board initiatives.
Responds to inquiries directed to the Office of the Superintendent from the Board, students, parents, employees, special interest groups, and other constituents; prepares and manages correspondence on behalf of the Superintendent.
Serves as liaison with school system attorneys and oversees the maintenance and payment of legal fees filed through the Office of the Superintendent.
Conducts research to advise the Superintendent on pertinent issues and assist in developing responses to inquiries from internal and external stakeholders.
Maintains open communication between Board of Education members and the Office of the Superintendent through multiple channels; ensures the Superintendent's preparedness for Board meetings, including agenda development, document review, and research coordination.
Manages and monitors budgets for the Superintendent and the Board of Education.
Serves as liaison with the State Board of Education; attends monthly Superintendent Conferences, GSBA meetings, and Metro-Superintendent meetings.
Coordinates the Superintendent's participation in meetings with PTAs, the Chamber of Commerce, Business Associations, School Councils, and Parent Cluster Councils; prepares speeches, talking points, and briefing materials as needed.
Maintains the School System's organizational chart and master calendar; serves as evaluator for GLEI.
Performs other duties as assigned.
Qualifications
Master's degree from an approved, accredited college or university required.
A minimum of ten (10) years of experience in an administrative or management position in the public or private sector is required. A minimum of ten (10) years of experience in an educational environment, with evidence of successful advancement through the organizational hierarchy as a teacher and administrator, is preferred.
Valid Georgia Professional Standards Commission-approved certificate in educational leadership at level L-5, NL-5, PL-6 or above required. If a level L-5, NL-5, PL-6, or above certificate is not held, the individual must be eligible for the NPL certificate in educational leadership or Support Personnel License from the Georgia Professional Standards Commission.
Required Skills
Knowledge of organizational and department planning and operational procedures; the organization of specific assigned area; budgeting and spending, labor issues and efficiencies; DCSD policies and procedures; manpower and facilities requirement forecasting; all relevant available public and private resources and services.
Skill in oral and written communications; coordinating and collaborating with federal, state, regional, and local organizations, and departments to establish and execute responsibilities; administration and management skills gained through increasingly responsible management positions; recruiting, training, and motivating employees.
Ability to direct and administer the programs and services of a non-profit educational and/or service organization; establish objectives and procedures governing the performance of assigned activities among employees; develop and understand financial and/or operating reports; attend evening meetings; use relevant computer applications; prioritize assignments; and manage multiple tasks simultaneously.
Physical Demands and Work Environment
• Constantly required to exchange accurate information.
• Constantly operates a computer and other office machinery.
• Constantly observes details at close range.
• Frequently remains in a stationary position.
• Occasionally moves about inside an office.
• Occasionally moves office equipment weighing up to 25 pounds.
• Constantly works in an indoor environment
Supervisory Responsibility
• Provides leadership through senior managers and managers.
• Champions for the team and provides development opportunities for high performers to advance their careers
Vice President/General Manager - Employee Financial Solutions
Chief operating officer job in Alpharetta, GA
ADP is hiring a Vice President/General Manager (Payments) within our Employee Financial Solutions organization.
In this role as the VP/GM, you will lead initiatives with broad organizational impact on multiple levels accountable for sales growth, margin improvements, product satisfaction, client retention and operational efficiencies.
This role has primary P&L responsibility for Wisely and Payments Solutions. Responsible for establishing strategy and meeting profitability and growth objectives established for the business. Manages business cycles and resources needed to ensure successful delivery within Smart Compliance Solutions.
This highly visible role is responsible for all activities relating to the creation and accomplishment of financial plans and objectives, operating plan initiatives, client experience, associate engagement, associate retention, and talent development. Works closely with sales leadership in growing the Wisely and Payments Solution business, as well as partnering with the Corporate Treasury, Finance and Compliance organizations to ensure delivery on ADP goals. You will direct the identification, analysis, and execution of key initiatives to drive our new direct to consumer business - Employee Financial Solutions.
In this position as the Vice President/General Manager, you will have other key responsibilities include ensuring the business meets or exceeds targets for operational and financial metrics including total active cardholders, revenue/card, card life, spend mix, and cardholder NPS, among other. You will hire, develop and retain talent at all levels of the organization and partner with senior leadership across ADP to resolve issues and create a productive growth environment across all ADP business units.
Ready to #MakeYourMark? Apply now!
WHAT YOU'LL DO: Responsibilities
Provides leadership to achieve Financial Excellence initiatives in the business as measured by 1) Revenue; 2) Sales; 3) Net Operating Income (NOI); 4) Client Retention; and 5) NPS. Defines and measures HR & Service delivery resources. Ensures that the business meets or exceeds the state financial goals each fiscal year.
Manages $400+ million portfolio revenue plan; 5-10 direct reports with ~100 indirects.
Responds to internal and external requests for financial, client service, and other reporting requirements.
Develops and maintains a sound portfolio plan of business organization. Ongoing management of resources to ensure accomplishment of profitability and business goals defined in the plans.
Analyzes operating results of the market/region versus approved plans and objectives and takes adequate steps to correct shortfalls in performance.
Provides leadership to achieve operational excellence initiatives in the portfolio by meeting or exceeding established metrics
Responsible for Client Experience and Engagement
NPS focus and goal attainment on full Employee Financial Solutions products
Oversee the Payments Solutions and acquisition, engagement, and retention of Wisely Account/Card holders
TO SUCCEED IN THIS ROLE: Requirements
This is a hybrid role (3 days in the office minimum with 2 days at home). Candidates will sit in one of the listed locations and should have a proven track record of managing teams in a virtual and in-office setting.
15+ years' experience in a related management capacity in a high-performance service environment that has consistently demonstrated World Class Service comparable to ADP's mission with significant measurable results. In addition, the associate should have a working knowledge of industry-leading practices in the disciplines of Human Capital Management. (Payroll, Human Resources, Fintech, Time, Benefits, Recruiting, and Talent Management).
At least 10+ years of Management experience in matrix management and oversight of a highly professional or organization.
Deep knowledge of the payments industry, especially pay cards, GPR cards, etc. is preferred
Experience with consumer products, especially in the payments/fintech industries preferred
Proven track record of supporting and fostering strong relationships with key stakeholders within areas such as Sales, GPT, etc.
Proven ability to assess performance, mentor, and counsel associates are essential. Strong leadership and people management skills are required.
Ability to influence where needed.
Ability to motivate and lead others; highly collaborative planning ability; superior business acumen, communication, and business judgment.
Requires strong strategic, operations, financial and relationship-building skills.
Drive a culture of objectivity rooted in data and facts.
Reporting of KPIs and output/results to executive leaders.
Cross functional collaboration is key.
Data Analysis: strong analytical skills to identify trends and patterns and measuring impact
Must be able to work under pressure of time constraints and be able to function in a flexible, constantly changing environment. Effective time management and conflict resolution skills are required.
Ability to travel as needed.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
Experience noted above, OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.