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  • Senior Commercial Real Estate Banker - VP/SVP

    Wintrust Financial 4.9company rating

    Chief operating officer job in Willowbrook, IL

    Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.” Why join us? An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 11 years) and Employee Recommended award by the Globe & Mail (past 6 years) Competitive pay and discretionary or incentive bonus eligible Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few Family-friendly work hours With 200+ community bank locations, we offer opportunities to grow and develop in your career Promote from within culture Why join this team? Team-oriented atmosphere that provides opportunities for individual growth Gain experience and further your career by joining a growing organization Position Overview: The Senior Commercial Real Estate Banker - VP/SVP is responsible for managing and growing a portfolio of commercial real estate clients within the Wintrust footprint. This position provides exceptional service to build and strengthen customer relationships by promoting products and services as appropriate to identify and fulfill customer needs. Responsible for new business development through referral sources and cold calling efforts. What You'll Do: Responsible for developing new prospects, managing and growing a portfolio of existing commercial real estate relationships. Experience in variety of real estate transactions including multifamily, retail, industrial, office, self-storage, land development and commercial construction loans. Experience with maintaining and managing a portfolio, with ability to build relationships with existing and prospective customers focusing on revenue growth, fee income, deposits and cross-selling services Participation and knowledge within loan syndications and maintaining those relationships Network with variety of CRE COI's, investors and attorneys to establish a referral base. Prepare, review and present credit memos to senior management while maintaining structures within credit guidelines. Prepare and present deal terms to clients in a timely and accurate manner. Oversee the review and underwriting of credit requests internally while making recommendations for approval to senior management. Provide leadership in the development of less experienced commercial real estate lenders and portfolio managers. Qualifications: Bachelor's degree (Business, Finance, Economics, or Accounting preferred) Solid understanding of general credit and risk principles, and banking policies/procedures; formal credit training is preferred Minimum 7+ years of credit and commercial real estate lending experience combined Exceptional written, verbal, negotiation, and presentation skills Excellent analytical and organization skills with the ability to prioritize workflow Proficient with Microsoft Office, nCino a plus Demonstrate high ethical standards and personal integrity Benefits: Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance Compensation: The estimated annual salary range for this role is $117,000-$190,000, along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate's qualifications, skills, and experience. #LI-HYBRID #LI-KP1 From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
    $117k-190k yearly Auto-Apply 1d ago
  • Associate Center Operations Director - Chicago Market

    Chenmed

    Chief operating officer job in Chicago, IL

    We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Spoken and written fluency in English This position requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required $81,202/$116,002 Salaried Employee Benefits ****************************************************** PAY RANGE: $81,202 - $116,002 Salary EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite
    $81.2k-116k yearly 4d ago
  • Senior Vice President of Technology

    Banner Solutions

    Chief operating officer job in Chicago, IL

    Banner Solutions is more than a typical door hardware distributor - we're obsessed with making our customers' jobs easier through our inventory availability, product findability, and top-tier customer support. Our expertise spans commercial, electronic access control, residential hardware, and locksmith supplies, supported by an extensive e-commerce platform featuring products from over 260 manufacturers. Summary As the Head of Information Technology, you will play a pivotal role in leading the design, development, and implementation of our organizational information systems, software applications, and IT infrastructure. This executive leadership position requires expertise in directing IT strategies, managing teams, and aligning technology initiatives with the company's goals and objectives. Primary Responsibilities Serve as a key member of the executive team, contributing to the identification and integration of emerging technologies in line with organizational objectives. Lead the development of mission-critical applications supporting long-term company goals. Spearhead technology planning efforts, collaborating with department heads in Operations, Finance, eCommerce, Supply Chain, HR, and Sales to establish and prioritize a comprehensive technology roadmap. Ensure the stability, fitness, and scalability of our ERP platform and associated applications, supporting daily operational needs, customer excellence initiatives, and aligning with our growth and strategic business plans. Demonstrate strong proficiency in implementing and supporting Warehousing and Distribution technologies, specifically Warehouse Management Systems (WMS), in a high-volume, fast-paced environments. Collaborate closely with operational, financial, and sales leaders to understand their technology needs, prioritize initiatives, and develop a cohesive technology strategy that supports both tactical and strategic goals. Provide direction and leadership to development teams, ensuring alignment with best practices, effective resource allocation, and successful project prioritization. Drive risk management efforts, oversee resource allocation, and ensure the implementation of development best practices while maintaining control and ensuring the achievement of objectives. Conduct ongoing research on new systems, software products, and services, making informed recommendations aligned with the company's technology needs and future growth plans. Qualifications Proven track record of executive leadership in Information Technology with at least 8 years of experience in a similar capacity. Expertise in managing ERP systems, Warehouse Management Systems, and implementing technology solutions in dynamic, high-volume environments. Strong interpersonal and communication skills with the ability to collaborate effectively with cross-functional teams and C-suite executives. Demonstrated strategic planning abilities with a focus on aligning technology initiatives with business objectives. Bachelor's degree in information technology, Computer Science, or a related field; MBA or relevant advanced degree preferred. Competencies Leadership: Inspires and motivates teams, providing clear direction and fostering a culture of innovation and excellence. Demonstrates strategic thinking and vision, guiding the IT department toward achieving organizational objectives. Strategic Planning: Capable of developing and executing comprehensive technology strategies aligned with business goals. Possesses the ability to anticipate future technology needs and trends and integrate them into the company's strategic plan. Collaboration and Relationship Management: Strong collaborative skills, able to build and maintain relationships with cross-functional teams, department heads, and C-suite executives. Effectively communicates IT initiatives and strategies to various stakeholders. Problem-Solving and Decision-Making: Exhibits strong analytical and problem-solving abilities to address complex IT challenges. Makes informed decisions based on data analysis, business insights, and industry best practices. Change Management and Adaptability: Demonstrates flexibility and adaptability in managing changes, technology implementations, and evolving business needs. Leads teams through transitions effectively, minimizing disruptions and maximizing efficiency. Team Leadership and Development: Proven ability to lead, mentor, and develop high-performing teams. Creates an environment conducive to continuous learning, growth, and collaboration within the IT department. Risk Management and Governance: Skilled in risk assessment, mitigation, and governance to ensure the security, compliance, and reliability of IT systems and operations. Vendor and Resource Management: Experience in managing external vendors, contracts, and resources effectively to ensure delivery of quality services and products aligned with organizational needs. We foster an inclusive and supportive team culture that values diversity and collaboration and therefore encourage qualified candidates with relevant experience to apply, even if they do not meet all the listed qualifications.
    $162k-278k yearly est. 1d ago
  • VP, Strategic Planning (Pharma Agency Experience Required)

    Eversana Intouch

    Chief operating officer job in Chicago, IL

    EVERSANA INTOUCH is a global, full-service marketing agency network serving the life sciences industry, and is the first - and only - agency network to be part of a fully integrated commercialization platform through EVERSANA . We provide next-generation creative and media services, enterprise solutions and data analytics services for clients. We get fired up when people talk about getting-and staying-healthy. That's where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one's health more achievable, connecting patients and physicians with the information and tools they need. We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. Job Description WHAT DOES A VP, STRATEGIC PLANNNING DO? A VP, Strategic Planner will own the process to get to real, rounded and actionable insights. Lead the charge with confidence and creativity to inspire the Directors and their teams to strategic brilliance. This role will play nice with others-becoming an invaluable partner to Creative Leaders, Group Account Directors and key subject matter experts. At Intouch, Strategic Planning is robust, yet malleable, meeting the demands of the changing digital space. Our VP will continue to shape the department and cast teams that meet these needs-bringing the heart of traditional planning to everything we do. This VP will creatively infuse fundamental marketing knowledge with curiosity for how our clients thrive, bringing an understanding about how people live in our digital world to the table. Our ideal candidate is an experienced leader with a diverse background and success stories that will make us envious. You can own the room, but you can also mentor others to do the same? Essential Duties And Responsibilities Lead Strategic Planning Process: Own the process to develop actionable insights, ensuring they are real, rounded, and impactful. Inspire and Mentor Teams: Lead Directors and their teams with confidence and creativity, fostering strategic brilliance. Collaborate with Key Stakeholders: Partner effectively with Creative Leaders, Group Account Directors, and subject matter experts to drive strategic initiatives. Shape and Evolve the Department: Continuously refine the Strategic Planning department to meet the evolving demands of the digital space. Integrate Traditional and Digital Planning: Infuse traditional marketing knowledge with a deep understanding of digital trends and client needs. Foster a Collaborative Environment: Promote a culture of collaboration and partnership across various teams and departments. Mentor Future Leaders: Develop and mentor team members, empowering them to take ownership and lead with confidence. Drive Innovation: Bring curiosity and creativity to the table, exploring new ways to help clients thrive in the digital world. Develop and Implement Strategies: Create and execute strategic plans that align with client goals and market trends. Maintain Industry Expertise: Stay updated on industry trends and best practices to ensure the organization remains at the forefront of strategic planning. Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. All other duties as assigned Qualifications WHAT ARE WE LOOKING FOR? 15 years (or more) of Account Planning experience Seasoned leader not too far divorced from being the all-star player-you've had a stint at the helm of the department or managing a large account with a sizeable team Consensus builder with the vision to create roadmaps that guide execution of all planning-based programs Deep appreciation of the digital space; practical activation experience required Understanding that planning is not an abstraction, bringing proven techniques to influence the process and be at the heart of the work Master storyteller with a compelling communication style that attracts others Educate, council and inspire planning team members, as well as clients and agency, on emerging trends Bachelor's degree and agency experience a must Additional Information OUR CULTURAL BELIEFS: Patient Minded I act with the patient's best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and empower others to act now. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity I create an environment of awareness and respect. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at *****************************. Follow us on LinkedIn | Twitter
    $126k-196k yearly est. 3d ago
  • Vice President of Retail Operations

    Brick Executive Search

    Chief operating officer job in Chicago, IL

    Brick Executive SEarch has been exclusively retained to search for a Director of Retail Operations for a 40 store lifestyle boutique of womens apparel, footwear and accessories that is in high growth mode. Many more stores to come given the very positive trajectory this brand is realizing. The Position Director of Retail Operations Location Corporate Headquarters in Chicago with 50-75% travel to 40 stores Overview Lead operational efficiencies and discipline for the Brands Fashion's 40 stores. Focus on store layout, inventory management (60k+ SKUs), compliance, new store openings, budgeting, loss prevention, and customer experience in a fast-fashion environment. Collaborate with regional managers and use tools like StoreForce for tracking. Key Responsibilities Operational Efficiencies: Develop and implement processes to streamline inventory, supply chain, and daily operations; identify cost-saving opportunities; monitor KPIs for performance. Store Discipline & Standards: Enforce consistent standards for store layout, merchandising, visual displays, cleanliness, and compliance; conduct regular audits during travel; oversee health, safety, and loss prevention. Inventory Management: Oversee handling of 40k+ active SKUs; optimize stock levels, turnover, replenishment, and vendor relations in fast-fashion cycle. New Store Openings: Plan, execute, and support launches of new stores, including site selection, layout design, setup, initial operations, and tech integration. Travel & Field Support: Visit stores frequently (50-75% time on road) to train staff, resolve issues, ensure alignment, and drive operational excellence. Technology Utilization: Leverage StoreForce and other tools for metrics; integrate CRM, POS systems; drive tech solutions for efficiency. Team Leadership: Recruit, train, develop, and motivate staff; coordinate with regional managers; provide guidance on best practices; build succession plans. Financial Management: Develop budgets, manage P&L, control costs, analyze financial metrics, and ensure profitability. Customer Experience: Define and enhance in-store customer journey, service standards, and engagement to build loyalty. Cross-Functional Collaboration: Partner with merchandising, marketing, IT, and other teams for aligned strategies; communicate initiatives effectively. Qualifications Experience: 8+ years in retail operations, preferably fast fashion or apparel; proven track record in multi-store management, new openings, and high-SKU environments. Skills: Strong in process optimization, inventory systems, leadership, analytics, P&L management; proficient with retail tech (e.g., StoreForce, POS, CRM); excellent communication and negotiation. Education: Bachelor's in Business, Retail Management, or related field; MBA preferred. Other: Willingness for extensive travel; analytical mindset; ability to drive change in dynamic, fast-paced environment; knowledge of industry trends and compliance.
    $139k-237k yearly est. 2d ago
  • Executive VP & Senior Counsel - Contracts & Strategy

    Edelman DXI

    Chief operating officer job in Chicago, IL

    A leading communications firm is seeking a Senior Vice President, Senior Counsel to lead contract negotiations and provide legal guidance. The ideal candidate will have a J.D. degree and at least 10 years of experience in commercial contract negotiation and drafting. This role requires strong communication skills and the ability to collaborate across teams. The position is based in Chicago and offers a hybrid work environment with competitive compensation ranging from $130,000 to $220,000 per year. #J-18808-Ljbffr
    $130k-220k yearly 5d ago
  • VP, Crypto & Blockchain Legal Counsel

    Soteria Reinsurance Ltd.

    Chief operating officer job in Chicago, IL

    A leading financial services firm is seeking a Vice President, Associate General Counsel to join its Asset Management Legal Team. This role requires expertise in cryptocurrency and blockchain, with responsibilities including providing legal advice, advising on regulatory compliance, and evaluating new technology related to digital assets. Candidates should possess a J.D. and have 7-10 years of relevant experience, focusing on U.S. federal securities laws and the intersection with blockchain technology. The position offers a competitive salary and hybrid work environment. #J-18808-Ljbffr
    $126k-196k yearly est. 3d ago
  • Division Leadership Advisory Communication and Activation Associate Vice President

    Advocate Health 4.6company rating

    Chief operating officer job in Chicago, IL

    Title: IL Division Leadership Advisory and Communication Associate Vice President Oak Brook, IL 60523 WHO WE ARE: Advocate Health is the nation's third largest, nonprofit healthcare enterprise. In December of 2022, four mission driven health systems came together to do more, be better, and go faster to provide equitable care for all in North Carolina, South Carolina, Alabama, Georgia, Illinois, and Wisconsin: Atrium Health Advocate Health Care Aurora Health Care Wake Forest University School of Medicine Together, we operate 68 hospitals and over 1K ambulatory centers. We support the careers of 155K team members, 42K nurses, 21K physicians who care for 6M patients annually. Our combined $6B in community benefits enables us to foster healthier communities. Come explore the enterprise whose accolades include: “Top Workplaces”, “Top 100 Hospitals”, “Best Hospitals for Maternity Care”, “Top Diversity Organization”, “Best Places to work for Women and Diverse Managers”, and “System for Change Award”. HOW YOU'LL MAKE A DIFFERENCE: This role a strategic leader responsible for shaping and executing internal communication strategies that drive transformation, enhance leadership activation, and support enterprise business goals within our Divisions. This role serves as the trusted internal communication advisor to the Division President and divisional executive leadership, and is a subject matter expert in people communication and change. The AVP closely collaborates across internal and external communication leaders, and People Activation Events, to ensure consistent, compelling, and aligned messaging delivered in a variety of best-practice methods. MAJOR RESPONSIBILITIES: Develop and implement innovative communication strategies and activation activities aligned with business objectives, culture, and transformation priorities for the division - aligned to enterprise. Serve as a strategic advisor to senior leaders, including the division President, guiding internal messaging during change, crisis, and key initiatives. Lead the creation and execution of people and change communication plans to support leadership activation and initiative awareness. Translate complex business strategies into clear, concise, and compelling messages for diverse internal audiences. Partner with People Operations and Optimization on the development and distribution of multimedia content across internal channels (e.g., intranet, email, town halls, video, print). Partner with People Activation Events on the development of division activation events including leadership events, town halls and more. Drive storytelling to connect strategies, initiatives, and campaigns across the division. Ensure message consistency and alignment across divisions, areas, and departments, and are aligned with enterprise messages. Foster two-way communication by enabling feedback loops and facilitating dialogue between teammates and division leadership. Lead, mentor, and develop one or more communication advisors. Promote a culture of high performance, continuous improvement, and strategic partnership. Represent division perspectives at the communication advisory councils and feedback mechanisms to elevate issues and pulse-check effectiveness. Monitor and measure efforts based on best-practice measurements and continue to enhance capabilities to proactively improve communication and engagement. WHAT YOU WILL NEED: Licensure, Registration, and/or Certification Required: N/A Education Required: Bachelor's degree in Communications, Public Relations, Marketing, Journalism or a related field Experience Required: Typically requires 7 years of experience in strategic communications, with a focus on internal communications and change management Proven track record of developing and executing successful communication and change management strategies within a complex, large organization. Experience advising senior executives and collaborating with cross-functional teams, including HR, Operations, Legal, and other departments. Familiarity with healthcare and front-line workplaces preferred. Knowledge, Skills & Abilities Required: Strong consultative skills and leadership Exceptional written, verbal, and interpersonal communication skills, with a keen eye for detail. Demonstrated ability to manage multiple priorities in a fast-paced environment and adapt to competing demands Strong business acumen and the ability to translate complex ideas into clear and compelling messaging for diverse audiences Expertise in crisis communication and reputation management helpful Proficiency with internal communication platforms and digital tools Physical Requirements and Working Conditions: Remote with ability to travel up to 30% This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Advocate Health Care in Illinois and Aurora Health Care in Wisconsin are the largest health systems in their respective states. As national leaders in clinical innovation, health outcomes, consumer experience and value-based care, Advocate Health Care and Aurora Health Care serve patients across 28 hospital locations, including two children's campuses, and nearly 450 sites of care. Both are now a part of Advocate Health, the third-largest nonprofit, integrated health system in the United States, in addition to Atrium Health in the Carolinas, Georgia and Alabama. Committed to providing equitable care for all, Advocate Health provides nearly $5 billion in annual community benefits. Taking care of our team members and leaders is a top priority. We strive to develop and maintain an inclusive culture where everyone feels welcome, valued, and thrives. Supporting careers and professional development is one facet of caring for our leaders through structured leadership onboarding, enhanced tuition reimbursement, progressive developmental programs, succession planning and mentoring performance excellence. Competitive compensation, eligible annual incentive plans and comprehensive health care packages are top of mind to care for your financial health and well-being. If needed, our comprehensive relocation package helps get you here.
    $114k-181k yearly est. 1d ago
  • Senior Vice President, Brand & Strategy

    Aquent 4.1company rating

    Chief operating officer job in Chicago, IL

    Location: Chicago, IL (Hybrid) **** PLEASE make sure you are applying ONLY if you are in the Chicago area***** Compensation: $180,000-$210,000 base + performance bonus + benefits Employment Type: Full-time, Executive Leadership The Opportunity An award-winning luxury lifestyle brand is seeking a visionary marketing leader to define and elevate its global brand presence. This is a rare opportunity to lead brand strategy, creative storytelling, and digital transformation. You'll bring together a collection of high-performing but siloed teams under a unified strategy-elevating brand sophistication, redefining digital engagement. This role isn't about maintaining the status quo-it's about building what's next. The ideal leader combines creativity with strategic rigor, understands how to balance luxury storytelling with modern performance marketing, and can confidently guide a talented but change-weary organization through transformation. You'll partner closely with the CEO and COO to evolve the brand architecture, reimagine marketing operations, and drive growth across both the global network brand and its luxury division. Who You Are Someone with deeper agency-side background Someone who started in design/creative and then moved into brand + strategy A visionary strategist who sees around corners and anticipates where the industry is headed. A creative brand builder with the confidence to take smart risks and introduce bold new ideas. A change agent capable of inspiring legacy teams while earning trust and alignment across stakeholders. A hands-on leader who can roll up their sleeves when needed without losing strategic altitude. A digitally fluent marketer who understands how to blend brand storytelling with analytics, technology, and automation. A bridge builder-able to unify disparate teams, align global and domestic priorities, and foster a shared vision. Key Responsibilities: Visionary Leadership & Brand Transformation Serve as the chief architect of brand evolution, redefining how the organization competes and communicates globally. Translate industry disruption into opportunity-helping the organization modernize, differentiate, and remain relevant amid industry consolidation and emerging digital-first competitors. Build bridges between legacy and innovation: unify the divisions under a cohesive, forward-thinking identity. Partner with executive leadership to clarify the organization's future positioning-balancing independence, global reach, and consumer appeal. Reimagine brand storytelling, shifting from reactive service delivery to proactive thought leadership. Strategic & Digital Marketing Innovation Lead digital transformation across platforms, modernizing the organization's web, CRM, and social ecosystems. Leverage HubSpot and emerging tools to enhance automation, personalization, and data-driven performance tracking. Identify opportunities to expand member engagement through AI-driven content, marketing automation, and mobile-first communication. Develop strategies that translate complex industry insights (e.g., migration trends, luxury market data) into digestible, shareable content for members and consumers. Introduce new digital formats-short-form video, social storytelling, influencer collaborations-to keep pace with global luxury marketing trends. Team Leadership & Organizational Realignment Lead, mentor, and inspire a marketing organization currently spanning U.S. and global teams. Assess current structure and talent; identify strengths, realign responsibilities, and optimize workflow for efficiency and impact. Create a culture of collaboration, accountability, and creativity-breaking down silos and encouraging shared ownership across brands. Partner with HR and leadership to build headcount strategically, identifying where new skills (social, analytics, UX, AI) are needed. Balance seasoned long-tenured staff with fresh, innovative thinkers to ensure stability and progress coexist. Luxury Portfolio & Global Network Strategy Elevate the brand-enhancing its creative sophistication, social reach, and global recognition. Bring parity and prestige to the core network brand, positioning it as a modern, high-caliber entity in its own right. Oversee marketing for major events, conferences, and summits that define the brand experience for members worldwide. Support global expansion initiatives, working cross-functionally to ensure alignment between regional and domestic marketing strategies. Cross-Functional Collaboration & Stakeholder Engagement Partner closely with membership, global, technology, and sales teams to ensure brand alignment and consistent messaging. Collaborate with executive leadership to develop KPIs, performance dashboards, and measurable brand health indicators. Represent the organization externally-serving as a brand ambassador at industry events, media opportunities, and partner meetings. Qualifications 15+ years of progressive experience in brand, marketing, or communications leadership (agency and/or client-side). Proven success in brand transformation, digital innovation, and luxury or lifestyle marketing. Strong understanding of digital ecosystems (CRM, social, UX/UI, analytics); experience with HubSpot a plus. Background in cross-functional team leadership, organizational change, and high-stakes stakeholder management. Bachelor's degree preferred; equivalent experience accepted. MBA a plus.
    $180k-210k yearly 3d ago
  • Director Asset Management

    N/A 4.5company rating

    Chief operating officer job in Chicago, IL

    SPECIFICATION DIRECTOR - ASSET MANAGEMENT Shine Associates, LLC has been retained to search, identify and recruit a Director - Asset Management on behalf of our client (‘Company'). This position will be based in Chicago, IL. CONFIDENTIALITY Shine Associates, LLC has been exclusively retained on this assignment. Information contained in this position specification as well as any other information concerning the Company provided or verbally discussed is confidential. All materials and discussions are to be utilized for the sole purpose of a candidate's personal review of the career opportunity. CLIENT DESCRIPTION Founded in Dallas, Texas in 1965, the Company consistently ranks amount the top managers and developers of office, industrial, retail, and mixed-use properties in major global markets. The firm is one of the most respected full-service firms in real estate - providing investment management and development and a full suite of integrated services to owners, investors, lenders, and major occupiers. The Company has approximately 3,000 employees across 35 global offices responsible for a $19B development pipeline, 550M SF of property management and leasing assignments, and $20B in assets under management. The Investment Management team is an SEC-registered investment advisor and is the Company's fund management and advisory arm headquartered in Chicago, IL. Currently the Investment Management team has approximately $5.0B in real estate assets under management across three separate accounts and is actively raising money for additional fund strategies. ESSENTIAL DUTIES AND RESPONSIBILITIES Based in Chicago and reporting to the separate account portfolio managers, the Director will have responsibility over all strategic, transactional, and operations issues for a to-be-determined portfolio of primarily office and industrial assets located across the United States. Create strategic plans for each asset depending on the property's individual requirements including valuations, cash flow projections, review and approval of annual operating and capital budgets Set, evolve, and execute redevelopment, leasing, and sale plans and direct all aspects of relationships with regional partners and providers of third party services including property management Aggressively and proactively predict and respond to dynamic market conditions Oversee the budget process for all assets under their management Work closely with leasing staff, regional partners, and third-party contractors to structure, negotiate, review and execute leases within portfolio of assets Monitor the overall performance of assigned properties against plan and budget Plan for and anticipate the cash flow needs for the assets as well as the underlying investors, monitor cash in/out of property accounts, and oversee all draw disbursements Provide high quality lender and investor reporting Support the execution of acquisitions, financings, and refinancings as required Continuously keep senior management, clients, and investors aware and up to date on evolving strategies and results Provide strategic, investment, and analytical direction and oversight to regional partners, third party service providers, and internal company personnel in creating and executing asset and portfolio plans QUALIFICATIONS, SKILLS AND EXPERIENCE Qualified professionals will have a minimum of seven to ten years of demonstrable success in the management of a portfolio of complex, diverse commercial real estate, including office, industrial, multifamily, and medical office. Additional experience in asset/portfolio reporting is strongly desired. Qualified candidates must possess the following requirements and characteristics: Proven track record of success and leadership, with past accomplishments clearly demonstrating a creative hands-on approach to, and understanding of, operations, leasing, development, capital markets, financing, marketing, investment, and ownership issues in managing challenging, “value-add” real estate properties Ability to positively impact such factors in continually meeting and exceeding ambitious investment/return performance objectives Proven experience successfully creating value at all phases of a property's life cycle, from acquisition through disposition is essential Aptitude in reviewing and understanding sophisticated financial statements, leases and loan documents Ability to effectively manage less experienced analyst and associate staff to optimize work production while providing a mentoring relationship Managing and holding accountable regional partner relationships at both the development and operating levels is key Be conversant with industry trends and competitor firms A collaborative team player exceling in a professional environment characterized by empowered decision-making authority and a flat organizational structure Strong computer skills including Excel, Word, and ARGUS Good interpersonal instincts with the ability to constructively reconcile differences in a positive manner Excellent oral and written communication skills Unquestionable integrity and a strong work ethic A bachelor's degree is required COMPENSATION The annual compensation for this role is expected to be approximately $240,000-$280,000. Actual base salary and bonus will be determined by several components, including but not limited to: relevant experience, skills and qualifications, base salary of internal peers, and geographic location. In addition to base salary, this role may be eligible for a discretionary annual bonus, LTIP and a variety of financial, wellbeing, and health / welfare benefits. CONTACT INFORMATION Shine Associates, LLC 45 School St., Suite 301 Boston, MA 02108 ************************** Hillary H. Shine, Principal Kelsey E. Shine, Director Cell ************** Cell ************** ****************************** ***************************** Chandlee N. Gustafson, Associate Cell ************** *******************************
    $240k-280k yearly 2d ago
  • Associate Director of Credentialing

    Erie Family Health Centers 3.9company rating

    Chief operating officer job in Chicago, IL

    Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay. Erie Family Health Centers, a nationally recognized top workplace with 13 sites in Chicago and suburbs, is looking for a valuable addition to our Credentialing team! The Associate Director of Credentialing supports the Director of Credentialing by overseeing initial credentialing, recredentialing, privileging, and ongoing monitoring of credentials and regulatory requirements for all licensed and credentialed providers and employees of Erie Family Health Centers; responds to regulatory changes and assists with strategic directions to ensure operational efficiency and compliance with all credentialing-related functions; develops implementation tools, techniques, and evaluation protocols to oversee and improve a centralized process and to maintain high standards for compliance At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 20 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement. *Compensation is based on each candidate's experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered. Main Duties & Responsibilities Collaborates with the Director of Credentialing with developing and implementing policies and protocols necessary to verify and ensure that Erie licensed independent practitioners and other licensed and certified clinical staff are processed in accordance with Erie and industry practice standards and ensures successful results on external surveys or audits of regulatory practices. Supervises, trains and coaches Credentialing Specialists, new and current, to ensure performance outcomes for department's goals. Directs and oversees all aspects of credentialing processes to ensure compliance with all standards, bylaws, state and federal requirements, accreditation standards (includes but not limited to National Committee for Quality Assurance (“NCQA”), Health Resources Services, Administration (“HRSA”) and Centers for Medicare and Medicaid (“CMS”)), payer plans and enrollments, immigration support, professional liability coverage and protections, and Human Resources. Manages all disclosures of claims history, adverse and disciplinary actions with Director of Credentialing, Chief Clinical Officer, and Compliance Officer. Participates with submission of regulatory reporting of disclosures to hospitals, payer plans, and to State and federal agencies. Maintains knowledge of current and changing regulatory requirements and assists with necessary policy revisions, communication of changes to credentialing specialists, HR and provider leadership, and other Erie employees and business partners. Education Required: High School diploma or equivalent required Current NAMSS Certification as Certified Professional Medical Services Management (“CPMSM”) or Certified Professional Credentialing Specialist (“CPCS”). Preferred: Undergraduate or graduate degree in healthcare or business management a plus. Dual certification a plus (both a NAMSS Certification as Certified Professional Medical Services Management (“CPMSM”) and Certified Professional Credentialing Specialist (“CPCS”), Experience: Required: Current ten (10) or more years of experience with progressive responsibilities managing the full healthcare credentialing processes, including but not limited to hospital or group practice, central verification office, payer enrollments, medical staff privileging, and database management. Preferred: Five (5) or more years of experience in a Central Verification Office a plus Knowledge of National Committee on Quality Assurance (“NCQA”) credentialing standards a plus Knowledge of federally qualified health center requirements a plus Skills and Knowledge Required: Proven (verified) experience with credentialing and privileging processes and procedures, functions and maintenance of a central verification office and services, developing and editing privileges forms and privileges criteria. Comprehensive knowledge of accrediting and regulatory agencies' standards. Ability to communicate effectively and in a highly professional manner in speech and writing, with individuals and groups. Ability to manage teams and workflows. Ability to manage, query and analyze credentialing databases; ability to develop and implement credentialing database workflows. Excellent analytical and problem-solving skills together with judgment and initiative. Strong organization and planning and project management skills. Computer skills, including proficiency with Microsoft Office programs, administration of credentialing and privileging software and database. Preferred: Working knowledge of credentials verification offices and databases (Verity, HealthStream, or Echo credentialing platforms a plus). Knowledge of National Practitioner Data Bank interface and reporting (a plus) The Erie Advantage Pledge WORKING TOGETHER FOR WHAT MATTERS MOST Erie makes a pledge that all current and future employees can feel confident that: Our mission, vision, and values unite us. Our voices matter. We do things well. Our inclusive culture promotes balance and belonging. We find our career sweet spot at Erie.
    $79k-112k yearly est. 1d ago
  • Associate Director, Client Portal & Digital Solutions Manager

    Cresset

    Chief operating officer job in Chicago, IL

    Cresset is a firm built by clients, for clients. As an independent, award-winning multi-family office and private investment firm, we are reimagining the way wealth is experienced. Our purpose is to help ensure that both wealth and life are fully optimized-integrated, intentional, and aligned with each client's vision of success. We provide access to the caliber of talent, ideas, and investment opportunities typically available to the largest single-family offices and institutions. Our approach is personalized, entrepreneurial, and client-first. Proudly owned by our clients and employees, Cresset was built to endure. We are creating a 100+ year firm-one focused on delivering an exceptional experience, not only for the families we serve but for the team that serves them. Recognized by Barron's and Forbes among the nation's top RIA firms, and as one of the industry's best places to work,* Cresset is guided by long-term relationships, shared success, and a belief that wealth should serve a life well lived. Client Portal & Digital Solutions Manager We are seeking an experienced and forward-thinking Client Portal & Digital Solutions Manager to lead the strategy, administration, and continuous enhancement of our client-facing digital ecosystem. This role oversees the design, delivery, and integration of our client portal and related technologies, ensuring a seamless, secure, and engaging digital experience for clients and internal teams. The ideal candidate brings deep operational knowledge of RIA and wealth management technology platforms including Addepar, strong project and vendor management expertise, and a passion for leveraging digital tools to enhance client engagement and operational efficiency Key Responsibilities Client Portal & Digital Experience Management Serve as the primary administrator and owner of the client portal platform, ensuring optimal configuration, security, and user experience. Design, implement, and maintain customized client dashboards, views, and reporting tools. Lead client onboarding and training processes, providing expert guidance on platform features and functionality. Act as the internal advocate for the client digital experience, ensuring that all solutions enhance satisfaction, engagement, and accessibility. Gather and analyze client feedback to drive ongoing improvements and feature enhancements. Technology Integration & Data Oversight Oversee integration of client portal and related systems with CRM, performance reporting, financial planning, and document management platforms. Ensure data accuracy, integrity, and flow across systems through proactive monitoring, reconciliation, and validation. Collaborate with custodians, data providers, and vendors to resolve data and connectivity issues. Identify and implement opportunities for automation, workflow optimization, and enhanced data delivery. Digital Product Strategy & Implementation Develop and execute a comprehensive digital product strategy aligned with firm-wide goals. Collaborate with cross-functional teams-including technology, operations, compliance, investments, and client service-to design and implement new digital capabilities. Conduct usability testing and incorporate feedback to ensure an intuitive and user-centric digital experience. Support digital integration and technology alignment during mergers, acquisitions, or platform migrations. Vendor & Project Management Manage relationships with external technology vendors and solution providers. Lead technology and process improvement initiatives from concept to execution, including scoping, planning, testing, and implementation. Maintain a clear, prioritized roadmap of digital initiatives and ensure timely, high-quality delivery. Monitor vendor performance and ensure service levels meet organizational standards. Innovation & Continuous Improvement Stay current on emerging fintech trends, client engagement technologies, and best practices within the wealth management industry. Evaluate and recommend new technologies to enhance the client experience and streamline internal operations. Lead internal discussions and presentations on digital innovation, ensuring alignment with long-term strategic goals. Operational Leadership Manage and mentor team members responsible for supporting client portal operations and technology solutions. Establish and maintain documentation, workflows, and standard operating procedures. Partner with compliance and information security teams to ensure all digital systems meet regulatory and data protection standards. Qualifications Bachelor's degree in Finance, Business Administration, Information Systems, or related field. 8-10+ years of experience in technology, operations, or client service roles within a Registered Investment Advisor (RIA), family office, or asset management firm. Demonstrated experience managing client portal and performance reporting platforms (e.g., Addepar, InvestCloud, Tamarac, or similar). Strong understanding of investment data structures, reporting workflows, and custodial integrations. Proven experience leading cross-functional technology or digital transformation projects. Excellent organizational, communication, and leadership skills with the ability to influence across teams. Strong analytical and problem-solving abilities with attention to detail. Preferred Skills Familiarity with APIs, data mapping, and process automation. PMP or similar project management certification. Experience with vendor selection and contract management. Strong grasp of data security, compliance, and privacy standards in client-facing technology. Knowledge of UX/UI principles and user-centered design approaches. What We Offer: At Cresset, we focus on people first. As a service business, our people are our assets. Engaging our clients and employees is our highest priority. Starting base salary range: $90,000 - $120,000. Cresset offers a competitive compensation package including an annual incentive and a benefits package to all full-time employees including medical, dental, vision, life insurance, 401(k) retirement plan, health savings accounts, short and long-term disability insurance, voluntary critical and accident insurance, and pre-tax parking and transportation programs. Equal Employment Opportunity It is the policy of Cresset to ensure equal employment opportunity (EEO) for all employees and applicants for employment without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, or related conditions), national origin or ancestry, age, disability, veteran status, uniformed servicemember status, sexual orientation, gender identity, status as a parent, genetic information (including testing and characteristics), or any other characteristic protected by applicable federal, state, or local law. It is Cresset's policy to comply with applicable laws concerning the employment of persons with disabilities, including reasonable accommodation for applicants and employees with disabilities. *Disclosures related to awards, recognitions, and rankings available here. Cresset refers to Cresset Capital Management, and all its respective subsidiaries and affiliates. Cresset Asset Management, LLC, also conducts advisory business under the names of Cresset Sports & Entertainment, CH Investment Partners, and Cresset Capital. Cresset provides investment advisory, family office, and other services to individuals, families, and institutional clients. Cresset also provides investment advisory services to investment vehicles investing in private equity, real estate, and other investment opportunities. Cresset Asset Management, LLC is an SEC registered investment advisor. SEC registration does not imply any specific level of skill or training.
    $90k-120k yearly 1d ago
  • Operating Director

    Cornerstone Caregiving

    Chief operating officer job in Michigan City, IN

    We are looking for someone who: Wants to leave behind the typical structured, 8-5 desk job Is willing to bet on themselves and be financially rewarded for it Enjoys problem solving within a fast-paced environment Wants an autonomous position with support as needed Has grit, resilience, and loves a challenge Company Overview: Cornerstone Caregiving is the largest privately owned in-home care company, growing to over 350 offices across 42 states in under 6 years. With a focus on giving our seniors the option to age in place, we are expanding our presence across the country and are seeking out an elite leader to spearhead the growth of this branch. Responsibilities: As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support. Business Development: Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider. Referral building: Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.). Staffing and Scheduling: Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners. In-home Assessments: Build strong client relationships, conduct intakes, and ensure client satisfaction. Financial Management: Oversee office budget that is reflected in profit and loss statements. Cultivating Culture: Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale. Preferred Qualifications: A proven leader with previous experience managing a team Success with meeting sales and business development goals Ability to work autonomously in a fast-paced environment Entrepreneurial mindset Experience with direct recruitment, hiring and oversight of staff Strong interpersonal and communication skills Benefits: Base salary with 20% quarterly cash profit share Paid health, dental, and vision insurance Company provided car with paid gas Cell phone stipend Unlimited PTO with corporate approval Initial and ongoing training and professional development opportunities More about us: A Day In the Life ********************** Who We Are ********************** Caregiver Appreciation ********************** Job Type: Full-time Pay: $80,000.00 per year 20% profit share Benefits: Dental insurance Flexible spending account Health insurance Paid time off Vision insurance Schedule: Monday to Friday On call Ability to Relocate: Michigan city, IN: Relocate before starting work (Required) Work Location: In person
    $80k yearly 3d ago
  • Director of Salesforce

    Duravant 4.4company rating

    Chief operating officer job in Downers Grove, IL

    Duravant is a global engineered equipment company with an over 100-year operating history. Through our portfolio of operating companies, we deliver trusted end-to-end process solutions for customers and partners through engineering and integration expertise, project management and operational excellence. With worldwide sales distribution and service networks we provide immediate and lifetime aftermarket support to all the markets we serve in the food processing, packaging and material handling sectors. Duravant's market-leading brands are synonymous with innovation, durability and reliability. The IT Director for Marketing, Sales, and Service will lead the strategic direction, implementation, and optimization of Salesforce and other technical solutions across the enterprise. This role is responsible for aligning software solution capabilities with business goals, driving adoption, and ensuring seamless integration with other enterprise systems such as ERP, CPQ (Configure, Price, Quote), and Partner Portals. The Director will manage a cross-functional team of developers, administrators, and analysts, and serve as the primary liaison between IT and business stakeholders. This position will collaborate with IT and business leaders to manage resources, scope, and ensure expectations and business value are achieved while addressing challenges and removing obstacles. In addition, this position includes leading a team of internal and vendor resources. RESPONSIBILITIES: Strategic Leadership Develop and execute a comprehensive Marketing, Sales, and Service technology roadmap aligned with corporate objectives. Lead Salesforce governance and change management initiatives across the enterprise partnering with the Operating Companies. Champion Salesforce and Marketo as a platform for digital transformation and customer engagement. Team & Project Management Build and manage a high-performing Salesforce team, including hiring, mentoring, and performance evaluation. This includes managing vendor partners and resources to optimize the value and to achieve defined business goals. Oversee end-to-end delivery of Salesforce projects, ensuring timely execution and budget adherence. Establish and enforce development lifecycle standards and agile delivery practices. Allocate resources across projects according to priorities, schedules, and budgets. Ensure optimal utilization of resources to achieve project goals. Technical Oversight Architect scalable Salesforce solutions that integrate with ERP, CPQ, eCommerce, and other platforms. Ensure data integrity, security, and compliance across all Salesforce environments. Lead solution design for complex business processes and system migrations as we continue the rollout across the enterprise. Develop a strategy and implementation plan for leveraging AI such as Agentforce with specific business value metrics. Stakeholder Engagement Collaborate with Sales, Marketing, Service, and Operations leaders to identify and prioritize Salesforce initiatives. Champion change management processes to facilitate the adoption of new capabilities. Translate business requirements into technical specifications and actionable plans. Provide executive-level reporting and insights through dashboards and analytics. Facilitate effective communication and collaboration among stakeholders. Support the IT Executive Steering Committee with prioritizing investments. Performance Monitoring: Establish key performance indicators (KPIs) and reporting mechanisms to monitor the progress and performance of the Marketing, Sales, and Service solutions. Innovation and Improvement: Drive exploration of new technologies and implement low-cost proof of concepts to validate business cases. POSITION SPECIFIC COMPETENCIES: Bachelor's degree in Computer Science, Information Systems, or related field. 10+ years of IT experience, with at least 5 years in Salesforce leadership roles managing a team responsible for the strategy, implementation, and operations support. Proven track record of successful Salesforce implementations and optimizations. Expert knowledge in Salesforce (Sales and Service) and proficient knowledge with Marketo and other CRM related tools. Deep understanding of Salesforce architecture, CPQ, and ERP integrations. Ability to work collaboratively with cross-functional teams and build strong relationships with stakeholders. Strong leadership, communication, and stakeholder management skills. Experience working in a Global company. Ability to think strategically and develop long-term plans that align with organizational goals. Strong analytical and problem-solving skills. Ability to identify issues and develop effective solutions. Ability to adapt to changing priorities, work effectively in a dynamic environment, and have a sense of urgency. 25% travel PREFERRED RESPONSIBILITIES/COMPETENCIES: Master's degree in Computer Science or MBA Salesforce certifications (Administrator, Architect, or equivalent). Experience with cloud platforms, agile methodologies, and contract lifecycle management tools (e.g., Conga). Background in manufacturing or multi-entity enterprise environments. Duravant is committed to a culture that promotes long-term career satisfaction and provides an opportunity for personal and professional growth. We succeed by operating within our core values of Integrity, Teamwork, Respect, Sense of Urgency, and Winning Spirit. Competitive compensation package Comprehensive benefits package designed to support our employees' health, well-being, and financial security Work/life programs designed to provide a safe, secure, and balanced environment Education and training programs to develop and grow a high-performance workforce Performance-based rewards
    $63k-124k yearly est. 4d ago
  • Cybersecurity Director

    Solution Partners, Inc.

    Chief operating officer job in Naperville, IL

    As the Director of Cybersecurity, you'll step into a high-stakes, high-impact role where you'll serve as the Chief Information Security Officer (CISO)'s strategic partner and operational powerhouse. You're not just a leader - you're the driving force behind our client's robust Information Security Program, safeguarding billions in assets and sensitive financial data against the relentless onslaught of sophisticated cyber threats. Imagine being the linchpin that connects visionary strategy with unyielding tactical execution. While the CISO charts the course, you'll be the mastermind making it happen - orchestrating our Security Operations Center (SOC) with precision, steering incident response with expertise, and ensuring our defenses are perpetually primed to outmaneuver emerging threats. This 24/7 role demands not just technical prowess but unflappable leadership, cool-headed crisis management, and an unrelenting passion for cybersecurity excellence. You're the bridge between complexity and clarity - translating cutting-edge threats into actionable defenses, nurturing critical relationships with top-tier security vendors, and propelling our vulnerability management program to industry-leading heights. When the digital frontline demands decisive action - day or night - you'll lead with unwavering technical authority and strategic acumen. We're seeking a seasoned, high-octane security leader who thrives at the intersection of deep technical mastery and operational brilliance. You don't just monitor dashboards; you drive transformative improvement across our entire security ecosystem - from endpoint protection to cloud security innovation. If you're driven to be the heartbeat of a best-in-class security operation and relish collaboration with forward-thinking leaders, this role is your calling. Primary Responsibilities Architect and manage technical information security systems spanning endpoint protection, application control, email security, firewalls, vulnerability management, data loss prevention, cloud security services, and Security Information and Event Management (SIEM). Steer our firmwide Cybersecurity Incident Response program with agility and expertise. Orchestrate our vulnerability management and technology risk management programs with precision. Serve as the go-to subject matter expert on information security, partnering seamlessly with business associates, managers, and C-suite executives. Forge and nurture strategic relationships with premier information security services firms and vendors. Spearhead critical information security projects and drive continuous enhancement initiatives. Contribute visionary input to our information security awareness program, policies, standards, and procedures. Shape cybersecurity strategy and technology planning efforts with your seasoned perspective. Stay on the bleeding edge of information security threats, innovations, and technologies. Lead escalated cybersecurity incidents with authority and participate in disaster recovery planning with acumen. Qualifications Bachelor's degree in Computer Science, Engineering, or an equivalent field - the foundation for your cybersecurity mastery. Minimum 8 years of proven information security/cybersecurity experience - showcasing your depth and impact. Experience leading cybersecurity service delivery in a complex enterprise environment - demonstrating your operational leadership. Proven expertise in firewall administration, Cyber Incident Management, and Microsoft technologies (Defender, Entra, Intune, Sentinel, Azure) - critical tools in your cybersecurity arsenal.
    $72k-127k yearly est. 2d ago
  • Vice President of Client Success

    Westward360 3.4company rating

    Chief operating officer job in Chicago, IL

    Westward360 is looking to add a Vice President of Client Success to join our leadership team. This is an exciting opportunity for an experienced leader to drive client retention, satisfaction, and long-term growth across our organization. If you are passionate about delivering an exceptional client experience, developing high-performing teams, and shaping the future of community association management, we want to hear from you. Westward360 is a leader in the Community Management industry, with locations across the map. We service condo, townhome, and homeowner associations, and provide rental management services to multi-family, single-unit, and co-op properties. What we offer: Base salary range of $100,000 - $110,000 Target bonus opportunity up to 20% of base salary Monthly cell phone stipend Flex work environment: Chicagoland hybrid or remote Medical/Dental/Vision insurance Front loaded PTO 401k - Company match up to 4% Long and short term disability at no cost to employee Leadership growth opportunities within a fast-growing organization What you'll do: The Vice President of Client Success will lead strategic initiatives to enhance client retention, strengthen relationships, and elevate the overall client experience. This role will also oversee the Director of Training and Customer Service to align training, customer support, and retention strategies company-wide. Client Retention & Success Strategy Develop and execute client retention strategies to drive long-term association partnerships. Establish KPIs and success metrics for retention, client health, and satisfaction across all communities. Oversee retention programs, including early warning systems for at-risk clients and proactive engagement strategies. Leverage NPS scores, surveys, and other feedback tools to identify trends, improve service delivery, and track progress. Partner with executive leadership to align client success initiatives with company growth objectives. Client Experience & Engagement Build scalable programs that enhance the client journey from onboarding through renewal. Establish best practices for proactive client communication and relationship management. Lead periodic client review processes to ensure satisfaction, highlight performance, and reinforce value delivered. Serve as an executive sponsor for key client accounts and escalations when needed. Community Manager Success & Training Oversight Collaborate with HR, Learning & Development, and Operations to design and oversee training programs for Community Managers and client-facing staff. Provide strategic direction for professional development, tools, and resources to help Community Managers deliver exceptional service. Foster a culture of accountability, empowerment, and continuous improvement within the client success function. Partner with Regional Leadership to identify skill gaps, design development opportunities, and improve manager retention. Leadership & Collaboration Lead, mentor, and grow the Client Success team, ensuring alignment with company values and strategic goals. Collaborate cross-functionally with Operations, Sales, Marketing, Onboarding, and Maintenance teams to ensure a seamless and consistent client experience. Present data-driven insights and recommendations to the executive team and board of directors. Serve as a thought leader on client retention and success in the community association management industry. What you'll need: 10+ years of progressive leadership experience in client success, account management, or operations within the community association management industry or a related service industry. Proven track record of developing and executing client retention strategies and programs. Experience with NPS or other client sentiment measurement tools, with the ability to translate data into actionable insights. Strong background in training, coaching, and developing client-facing professionals. Excellent leadership, communication, and relationship management skills. Ability to thrive in a fast-paced, growth-oriented environment with a strong service mindset. Bachelor's degree in Business, Management, or related field (Master's degree preferred). CAI designations (CMCA, AMS, or PCAM) strongly preferred or considered a plus. About Westward360: Westward360 is dedicated to providing exceptional community management, rental management and brokerage services. Serving multiple markets throughout the United States, we have the systems, strategies, and expertise to meet the specialized needs of even the most demanding client. With more than 50,000 homes under management, we're your all-in-one real estate solution. *Disability Notice: Disclosure is divulging or giving out personal information about a disability. It is important for the employee to provide information about the nature of the disability, the limitations involved, and how the disability affects the ability to learn and /or perform the job effectively. The employer has a right to know if a disability is involved when an employee asks for accommodations. Deciding if, when, and how to share disability-related information with a prospective or current employer can be overwhelming but we ask to please request a required accommodation prior to your first date of work. *Please note, a doctor's note may be requested by Human Resources, depending on the accommodation being requested, on a case-by-case basis.
    $100k-110k yearly 4d ago
  • Director of OT

    Sr2 | Socially Responsible Recruitment | Certified B Corporation™

    Chief operating officer job in Chicago, IL

    Director of OT - Renewable Energy If you're an OT networking/security leader who wants a role with actual scope, not just keeping the lights on, this one's worth a look. A large U.S. energy operator is bringing in a Director of OT Network Infrastructure to strengthen and modernize their OT environment. It's a mix of strategic influence and real operational ownership: you'll lead Networking & Security teams, keep mission-critical systems running smoothly, and help define how their OT program evolves over the next few years. This is a company actively investing in modernization, governance, security posture, and resilience - not trying to pinch pennies or duct-tape legacy systems together. You'll have air cover, budget, and a long runway to make a difference. What's in it for you: Base up to ~$220K + ~20% bonus Relocation covered (Austin or Chicago) Hybrid setup: 3 days in / 2 remote - you pick the days 10-20% travel Up to $20K a year for certs, degrees, training - whatever helps you level up A genuinely impactful role shaping OT governance, standards, and resilience across a major energy footprint You'll be a great fit if you: Have deep experience with OT/ICS networking & security Understand lifecycle management, compliance, and what “audit-ready” really means Enjoy leading strong teams while also steering bigger-picture strategy Can speak the language of architects, execs, regulators, and boots-on-the-ground engineers Want a role where you can leave your mark, not just keep things afloat If you're open to Director-level opportunities and want something modern, well-funded, and high-impact, happy to share more. Apply now.
    $20k yearly 2d ago
  • Chief Finance and Operations Officer

    One Million Degrees 3.7company rating

    Chief operating officer job in Chicago, IL

    One Million Degrees accelerates community college students' progress on career pathways to economic mobility. Over 60% of students who start community college do not complete a degree or successfully transfer to a four-year institution. However, 84% of jobs in the US require skills training beyond high school. OMD's holistic support model is designed to support community college students as they work toward degrees and careers. From personal and academic coaches to financial assistance and professional development, OMD helps community college students succeed in school, work, and life, transforming their futures and the futures of those around them for generations. The OMD student support model is rooted in evaluation and evidence: A randomized controlled trial conducted with the University of Chicago Inclusive Economy Lab shows that OMD scholars are 70% more likely to enroll, 94% more likely to persist, 73% more likely to earn a degree. Currently, OMD serves scholars in all 7 of the City Colleges of Chicago (CCC) and is scaling to reach nearly 3,000 Chicago students by 2026. In addition to its unique CCC partnership, OMD partners with employers across industries to build on-ramps to in-demand jobs through internships and apprenticeships. Alongside this direct service work in Chicago, OMD is also experiencing rapid growth working with higher education institutions and additional partners across Illinois and nationwide, supporting them to build holistic student support models. Through this growing body of work, OMD continues to have a profound impact in Chicagoland while becoming a national model for sustainable, scalable, and systemic change. OMD Values: OMD is deeply committed to our core values, as demonstrated in the work we do, our approach to change and growth, and our commitment to our staff. Equity: We address historical and existing systemic inequities by taking a holistic approach to supporting students on their path to economic mobility. Excellence: We hold ourselves to a high bar and provide exceptional support so that students are empowered to achieve their ambitions. Community: We unite around putting students first, collaborating with partners, and celebrating our collective wins. Learning: We each adapt to a changing world and refine our approach to support students, community members, staff, and stakeholders along the way. Amplify: We advocate for our students and share what we've learned as leaders in the field. Position Summary: One Million Degrees (OMD) seeks a strategic, data-informed, and operationally innovative Chief Finance and Operations Officer (CFOO) to steward the organization's financial health and operational excellence into the future. Reporting directly to the CEO, the CFOO will serve as a key member of the executive leadership team, providing oversight of finance, accounting, human resources, compliance, technology, and facilities while driving new systems, policies, and initiatives that enhance efficiency and impact. The ideal candidate is a seasoned leader who thrives in fast-paced environments, embraces change, and brings a strategic mindset to scaling organizations. Partnering closely with the CEO, the CFOO will play a pivotal role in shaping OMD's strategic plan, ensuring the organization is positioned to meet growing needs, expand its reach, and deepen its impact on scholars' economic mobility. This includes fostering a culture of accountability and innovation while serving as a primary liaison to the Board of Directors on financial and operational matters. Grounded in OMD's commitment to social and racial justice, the CFOO will lead with vision, collaboration, and integrity, building on OMD's strong history while advancing its infrastructure and operational capacity to meet future opportunities and scale aspirations. This is a unique opportunity for an accomplished financial and operations leader to join a mission-driven, rapidly scaling organization and help transform the lives of students nationwide. Specific duties and responsibilities include: Providing ultimate oversight to the organization's financial, administrative, and human resources activities; Working with Leadership Team colleagues to establish the organizational operations strategy and evaluate progress against strategic goals; Overseeing annual operating budget currently $14M, working closely with finance team to ensure excellent fiscal stewardship and transparency, ensuring strategic budget forecasting and annual planning, and conducting financial modeling and analysis to support current and emerging bodies of work; Auditing, implementing, and maintaining existing internal systems, moving existing systems from a manual to an automated approach; Providing oversight to public funding and grant management activities, and reviewing and systematizing a growing portfolio of Memoranda of Understanding (MOUs) to ensure alignment with organizational strategy, operational feasibility, and compliance standards; Offering insight to interdepartmental initiatives while developing consultative working relationships throughout the organization; Managing OMD's facilities and lease agreements, negotiating where appropriate; Driving knowledge management activities and processes to improve quality and efficiency of operations; Ensuring excellence in core HR functions including supporting the employee lifecycle, performance management, and benefits administration; Ensuring optimal software platforms and technology infrastructure; Managing relationship with OMD legal counsel; Ensuring that key functions are operating in conjunction with one another to maximize impact; Implementing strategic changes based on data, circumstances, and sound reasoning; Collaborating with, mentoring, and supporting staff over the Finance, Operations, Technology, Compliance and Human Resources functions including labor responsibilities as OMD is partially unionized; Leading and developing a high functioning team that embodies a culture of service excellence and achieves performance expectations; and Overseeing other responsibilities as they arise, such as timely and accurate financial and regulatory reporting, contract review, indirect cost rate negotiation, oversight of defined contribution retirement plan and reporting, institutional operating and capital budget planning and oversight, cash forecasting, and board finance committee engagement. Qualifications and Requirements: The ideal candidate will have the following professional and personal background: Bachelor's degree in business-related field required, and MBA or professional certification such as CPA or CFA preferred Proven experience as a CFO, COO, or senior finance/operations leader in a nonprofit or mission-driven organization, and 7+ years of management experience Deep expertise in nonprofit finance, accounting, and compliance Demonstrated success in scaling organizations and leading change Strong strategic thinking and analytical skills; fluent in data-informed management Exceptional communication and leadership abilities Strong collaborative spirit, embodying a team player and enterprise success-focused mindset Experience working closely with a Board of Directors Additionally, a successful candidate will have the following skills, competencies, and characteristics: Financial & Operational Expertise Proven experience overseeing core business functions - finance, human resources, information technology, facilities, and compliance - in a scaling organization, and a track record in budgeting, forecasting, and long-term financial planning. Rigor and insight needed to build out systems, policies, and infrastructure that enable stability and growth, particularly in resource-constrained or evolving environments. Strong financial acumen to ensure rigorous accounting and compliance while aligning resources with long-term organizational strategy and growth. Experience overseeing annual financial audits and additional financial reporting requirements, and in driving a culture of compliance to ensure audit readiness. Proven ability to take an end-to-end view of operations, redesigning and integrating cross-functional systems and processes to drive organizational efficiency and impact, and a track record of driving transformation. Experience leading complex organizational change, bringing staff along in transitions while ensuring adoption and accountability. Uses data, metrics, and analysis to drive continuous improvement and guide organizational decision-making. Collaborative partner to senior leadership and the Board, ensuring transparency and operational excellence. Strategic & Visionary Leadership Adept at setting long-term goals, forecasting future needs, and navigating ambiguity. Decisive yet collaborative in setting priorities, delegating, and ensuring accountability. Creative problem solver who can simplify complexity and overcome obstacles to achieve goals. Entrepreneurial mindset with the ability to adapt strategies as the organization grows. Equity-Driven Change Agent Brings a builder's mindset to establish foundational tools, like standard operating procedures, employee handbooks, vendor agreements, and team calendars, and leads teams through operational change with transparency, consistency, and care. Experienced leading change and executing strategy in complex environments. Balances collaboration with decisiveness to drive progress efficiently. Champions equity, inclusion, and belonging in organizational systems and culture. Inspires innovation and entrepreneurial thinking across teams. Team Leadership & Culture Building Skilled coach and facilitator who develops high-performing, mission-driven teams. Fluency in HR practices for managing both unionized and unaffiliated staff. Fosters transparency, empowerment, and accountability while valuing staff voice. Deeply committed to diversity, equity, inclusion, and accessibility in practice and culture. Builds trust and strong relationships with staff, partners, and Board members. Maintains clarity and composure in high-stakes moments, and demonstrates executive presence, political astuteness, and the judgment needed to manage complexity. Mission Alignment Passionate about OMD's mission to advance economic mobility. Leads with empathy, respect, integrity, and authenticity. Motivated to address systemic inequities and support student success. Compensation & Benefits: Salary is competitive and commensurate with experience. The salary range for this role is $180,000 - $205,000 plus annual bonus eligibility.* Full Health Benefits - Provided for all full-time employees, including medical, dental, and vision. OMD pays 100% of individual's basic monthly health premium and 80% dependent coverage. Employee assistance program, which offers confidential emotional support, work-life solutions, legal guidance, financial resources, and more. Retirement Benefits - For full-time employees, OMD matches retirement contributions up to 4% of total salary. Generous Paid Time Off Policy - OMD has 12 paid holidays and offers up to 15 days PTO in year one; in addition to two weeks paid time off for winter break. Compensatory time for designated duties performed outside of normal work hours**. Monthly cell phone and internet reimbursement up to $50/month. 12 weeks of paid parental leave for birthing and non-birthing parents. Professional Learning Opportunities - OMD supports employee development in areas relevant to professional and organizational goals and will pay for training such as workshops and conferences as agreed upon by the employee and supervisor. Hybrid Work Schedule - Currently one in-office day required per week; other days can be remote (in-person day set by you and your manager), and additional in-office days may be needed based on organizational priorities. *To allow OMD to set salaries based on market data and internal equity, and to ensure fair and equal pay for every role, we offer our best offer first. **All employees are expected to work a set number of Saturdays and evening hours per year due to organizational-wide events. One Million Degrees is an equal opportunity employer. We encourage applications from all individuals regardless of age, gender, race, ethnicity, religion, or sexual orientation, and evaluate all candidates based on merit.
    $180k-205k yearly Auto-Apply 60d+ ago
  • Vice President & General Manager, Ready-Mix Operations

    Votorantim Cimentos

    Chief operating officer job in Bridgeview, IL

    WELCOME TO VCNA! We are VCNA Prairie, part of Votorantim Cimentos North America (VCNA). As the North American operations of Votorantim Cimentos, a global building materials and sustainability solutions leader in 11 countries, we are helping to make a positive impact and are transforming our world. We have a culture built on solid partnerships, long-lasting relationships, and opportunities for those who want to learn, grow and be part of a diverse and dynamic culture. With solutions that include cement, ready-mix concrete and aggregates, we help to build homes, highways, hospitals, buildings, bridges, and schools across the Canadian and U.S. Great Lakes region and Northeast United States. Our commitment to excellence can be seen in those who invest and believe in what we do, those who share their lives with us, those who trust in our deliveries and those committed to innovation and a sustainable future. Every day, we have the chance to accomplish something new and you're invited to be part of it. Summary/Job Scope: This position is responsible for devoting all its time and attention to sales and operations of Prairie's NIL & CIL operations. Also coordinates the activities of the long- term strategic and capital planning for Prairie's NIL & CIL operations and the implementation of the key strategic projects of the plan. Key Responsibilities: * Overall responsibility for coordinating functions and directing operations and commercial strategy between departments at plants and for reviewing activity reports and financial statements to determine progress and status in attaining production and profitability objectives. * Ensures that Prairie establishes and achieves appropriate financial, growth and safety targets of performance. Final and direct responsibility for safety results. * Provides strategic direction for growth, initiatives, and expansion. Guides the development of new markets and channels to support growth. Responsible for five-year strategic planning. Develop supply side logistics plan to support operations. * Ensures collaborative business planning within Prairie's NIL and CIL regions and VCNA. Ensures standardization of VCNA corporate goals and initiatives within Prairie's NIL and CIL regions. * Develops annual budget, monitors performance, and adjusts strategy to ensure maximum returns are being realized, and allocates operating budget. Maximizes profit margin through strategic planning. Final P&L, capital allocation, and performance responsibility. * Ensures effective succession planning and career development. Provides mentoring to direct reports. * Serves as a role model in the areas of leadership, teamwork, customer focus, continuous improvement, safety & health, wellness and environmental stewardship to ensure alignment with the company's vision and critical success factors. Develops relationships with other key leaders and stakeholders within industry, such as agencies, associations, major suppliers and contractors. Qualifications: * Bachelor's Degree in related field. * Ten to fifteen years related operations and sales experience. * Displays expertise in all areas of ready mix and cement manufacturing. * Ability to manage, direct and engage employees in daily and long-term plans of the business' needs. * Ability to read, analyze, and interpret the most complex documents. * Ability to respond effectively to the most sensitive inquiries or complaints. * Ability to write speeches and articles using original or innovative techniques or style. * Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors. * Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. * Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis. * Ability to visualize, articulate, and solve both complex problems and concepts and make decisions that are sensible and based on available information. Ability to apply logical thinking to gathering and analyzing information, designing and testing solutions to problems, and formulating plans. * Proficient in the use of Microsoft Office products, particularly Word, Excel, PowerPoint and Outlook. Note: * This job description may not cover all duties and requirements and may include additional tasks as assigned by the supervisor. WHAT'S IN IT FOR YOU? Being part of VCNA is being part of building famous landmarks such as Toronto's CN Tower, Roy Thompson Hall, Maple Leaf Gardens and the Darlington Nuclear Station and Ryerson Centre, St. Regis Chicago and 150 N. Riverside, Louis High-Speed Rail in Chicago and more * Opportunities to collaborate with teams around the globe and growth opportunities in different areas * Training, professional development * Access to Employees Resource Groups (ERGs), including SheBuilds, which fosters mentorship, leadership development and community support for women at VCNA * Tuition reimbursement/assistance * Competitive wages, vacation and holiday time * Medical, dental, vision, disability and life insurance * RRSP and DC (CAN) and 401K (U.S.) * Employee Assistance Program (EAP): confidential support for you and your family (CAN) * Educational scholarship program for dependents of regular salaried employees. * Fertility drug coverage * Paid Maternity Leave Top Up Salary Range: $200,000-$225,000 This posting is for a vacant position. OUR PEOPLE We care about people - all people. At VCNA, we take safety, health and wellness seriously. We're dedicated to giving our employees a safe workplace, our neighbors a safe environment and our customers a high-quality and safe product. Safety first -and always! Our VC Way reflects who we are, inspiring us to unite our culture and be our best: Our Way of Being: ethical and respectful, Our Way of Working: together with excellence and Our Way of Thriving: with the courage to transform. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT We have a results-oriented culture that values being open, honest, and authentic. It's part of our DNA. We are continually expanding our diverse and inclusive team by providing opportunities for everyone, regardless of race, ethnicity, age, gender, religion, sexual orientation, gender identity, gender expression, disability or economic status - a workplace where you can express your individuality and be your best self! Nearest Major Market: Chicago
    $200k-225k yearly 53d ago
  • Field Franchise Operations Director, Popeyes Louisiana Kitchen, US Central

    Rbi

    Chief operating officer job in Chicago, IL

    Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS , BURGER KING , POPEYES , and FIREHOUSE SUBS . These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. RBI is committed to growing the TIM HORTONS , BURGER KING , POPEYES and FIREHOUSE SUBS brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc. Job Summary: Reporting to the Popeyes Regional Vice President, Central & West Division, this role leads our Central Division overseeing operations, profitability, and growth for 500+ restaurants across 40+ franchisee organizations. The ideal candidate is a proven leader in multi-unit QSR or franchise operations, with strong business acumen, strategic thinking, and the ability to build relationships across a diverse group of individuals. Roles & Responsibilities: Business Leadership & Performance Drive regional profitability (franchisee and Popeyes P&L management), operational excellence, and brand consistency across all franchisee locations. Develop and execute strategic initiatives in partnership with RSC teams to drive sales and traffic, enhance operational efficiency, and improve unit-level economics. Analyze key performance metrics, identify opportunities, and provide data-driven insights to franchisees and leadership. Franchisee Support & Relationship Management Serve as the primary liaison between the Popeyes brand and franchisees, fostering strong partnerships and ensuring brand alignment. Guide franchisees and their teams in implementing best practices, ensuring brand standards enforcement, and maximizing profitability. Support new store openings, remodels, and market expansion efforts with existing and new franchisees. Operational & Team Leadership Lead and mentor a team of franchise business partners and operations partners responsible for operations, sales, and business development within region. Collaborate cross-functionally with marketing, supply chain, and finance teams to drive initiatives. Ensure compliance with franchise agreements, operational guidelines, and food safety standards. Skills & Qualifications: 10 years of experience; specific experience in Franchise Operations or Company Operations within QSR industry preferred Strong financial acumen with experience in P&L management and business performance analysis Proven ability to influence and collaborate with franchisees and stakeholders at all levels Experience leading teams and driving business growth in a complex, multi-unit environment Excellent communication, negotiation, and problem-solving skills Bachelor's degree in business or related field or equivalent experience in QSR This position requires frequent travel within the Central region Salary: Base salary range of $180,000 - $200,000. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills. This position is eligible to participate in the Company's annual discretionary bonus plan, subject to the terms and conditions of the incentive program, based on individual and company performance metrics. This position may also be eligible for additional compensation in the form of equity grants pursuant to the Company's long-term incentive plan. Benefits: This position is benefits eligible and offers a comprehensive package including health benefits (medical, dental, vision and life insurance) offered upon hire date. fertility benefits to support family planning needs, a 401(k) plan with Company match available after the first year of service, time-off programs (including PTO, sick leave, Company-observed holidays, and parental leave), short-term and long-term disability insurance, and telemedicine & mental wellness support. Eligibility requirements apply to certain benefits and resources, and may vary based on job classification, location, and length of employment. We are equally committed to professional development, offering various learning and development courses. #popeyes Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support. Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
    $180k-200k yearly Auto-Apply 4d ago

Learn more about chief operating officer jobs

How much does a chief operating officer earn in Hammond, IN?

The average chief operating officer in Hammond, IN earns between $52,000 and $161,000 annually. This compares to the national average chief operating officer range of $81,000 to $229,000.

Average chief operating officer salary in Hammond, IN

$91,000
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