Chief operating officer jobs in Highland, CA

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As a key leader within the Western Region, the Vice President will collaborate across geographies and disciplines to expand our market presence, enhance technical capabilities, and deliver high-quality infrastructure solutions. This role requires a visionary leader with deep industry knowledge, strong client relationships, and a proven track record in delivering complex transportation projects. This is a high-impact leadership role with the opportunity to influence major infrastructure initiatives and collaborate with top-tier professionals across the Western Region. Responsibilities Strategic Leadership & Growth Lead business development and client engagement strategies to expand our Transportation and Bridge portfolio across California. Lead the Identification and pursuit of new opportunities, including alternative delivery methods (e.g., design-build, P3). Partner with local and regional leadership to align technical capabilities with market needs and client expectations. Project Delivery & Technical Excellence Serve as Program Manager, Project Principal, or Technical Advisor on key transportation projects. Provide technical oversight and mentorship to project teams, ensuring quality, innovation, and compliance with industry standards. Support pursuit strategies and proposal development for major regional and national opportunities. Collaboration & Integration Coordinate regularly with Office Executives, Department Managers, and Regional Practice Leads to ensure seamless project execution and resource alignment. Foster cross-discipline collaboration to deliver integrated solutions and leverage firm-wide capabilities. Client & Industry Engagement Build and maintain trusted relationships with clients, partners, and industry stakeholders. Represent company strategically at industry events, conferences, and technical committees to elevate our brand and thought leadership. Operational Excellence Monitor project performance, quality assurance, and financial metrics to ensure successful outcomes. Promote a culture of innovation, and continuous improvement across all operations. Talent Development Mentor and develop emerging leaders and technical staff. Support recruiting efforts to attract top talent and build a high-performing team. Professional Requirements Bachelor's degree in Civil or Structural Engineering (Master's preferred) Professional Engineer (PE) license required; SE or AICP a plus 20+ years of progressive experience in transportation infrastructure, with a focus on Transportation and bridges Recognized industry leader with a strong professional network in California Proven success in strategic business growth, business development, project delivery, and team leadership Experience with multiple project delivery methods, including alternative delivery Exceptional communication, collaboration, and relationship-building skills

Director/Regional VP of Operations - General Contractor - Education Sector - DSA Our client, a highly respected General Contractor, is seeking an accomplished Project Leader to take on a VP/Director of Operations role on their leadership team in Southern California. This firm is well known for delivering high-quality construction projects across multiple sectors - including DSA regulated K-14 education, OSHPD/NCAI regulated healthcare, and many other institutional & commercial facilities. Must Haves Minimum of 15 years of experience managing large-scale construction projects with increasing responsibility. Bachelor's degree in Construction Management, Engineering, or a related field. Demonstrated success leading operations or large project portfolios exceeding $100M in total value. Strong background in general contracting with expertise in preconstruction, estimating, and project delivery. Exceptional leadership skills with a track record of mentoring and developing project management teams. Proven ability to manage client relationships, negotiate contracts, and maintain strong partnerships with owners, architects, engineers, and trade partners. Deep understanding of risk management, cost control, scheduling, and operational strategy. Proficiency with Microsoft Office Suite and industry-standard construction management software. Excellent communication, presentation, and decision-making skills. Unwavering commitment to safety, quality, and team success. Nice to Haves Experience in K-14 education, civic, and healthcare construction environments. Prior experience in a regional or divisional operations leadership capacity. Advanced degree (MBA, MS in Construction Management, or similar). Familiarity with lean construction methodologies and continuous improvement frameworks. Proven success implementing operational efficiencies or standardization initiatives. Active involvement in professional associations or community organizations. Familiarity with California DSA (Division of the State Architect) processes and compliance. Responsibilities Lead and oversee regional operations to ensure projects are executed safely, efficiently, and profitably. Provide strategic direction, leadership, and mentorship to project management and field operations teams. Collaborate with executive leadership to develop and implement company-wide initiatives, strategic plans, and growth objectives. Foster a culture of accountability, innovation, and continuous improvement. Partner with pre-construction, estimating, and business development teams to align project opportunities with company goals. Build and maintain long-term relationships with key clients, consultants, and trade partners. Drive operational consistency across teams and promote best practices in project delivery. Identify and mitigate risks while ensuring adherence to contractual, financial, and safety obligations. Represent the company in industry and community forums to strengthen its market presence. Champion the organization's core values.

This role partners closely with the executive team (COO, CEO, Finance, Compliance, Clinical Operations), all hiring managers, People Operations, Payroll, and cross-functional business leaders. Frequent collaboration with legal counsel, IT (for HRIS/payroll), and external vendors (recruiting, benefits, labor law advisors) is required. Responsibilities Lead the full spectrum of People Operations for a remote/hybrid, multi-state workforce in a highly regulated, startup environment. Design and implement strategic HR initiatives supporting HHN's mission, growth, and operational goals. Own talent acquisition, onboarding, employee engagement, and retention strategies for clinical and non-clinical staff. Own payroll operations, labor cost reporting, compensation, benefits, and compliance with state/federal wage & hour law. Build, update, and enforce HR/People Ops policies and procedures; ensure HR documentation is always audit-ready. Ensure continuous compliance with all federal, state, and local employment laws-especially California, DOL, and healthcare-specific requirements. Lead employee relations, investigations, conflict resolution, and performance management. Build scalable learning, training, onboarding, and leadership development programs-sometimes from scratch. Drive HR technology adoption (ADP, HRIS, Google Suite, etc.), process automation, and analytics. Champion DEIB (diversity, equity, inclusion, belonging), culture-building, and employee wellness within a start-up culture. Support organizational design, workforce planning, and future-state operating models as HHN grows. Mentor and develop a high-performing HR/People Ops team. Foster a culture of feedback, accountability, adaptability, and innovation. Serve as a key project leader for cross-functional initiatives impacting employee experience and compliance. Skills Required Advanced proficiency in HRIS/payroll platforms (ADP, Workday, or similar), Google Suite, and Microsoft Office. Strong operational/process improvement skills; able to build new systems where needed. Experience with data analytics, labor cost tracking, and audit preparation. Demonstrated ability to manage HR projects, prioritize, and execute in a fast-paced environment. Excellent written and verbal communication; able to lead, coach, and influence at all levels. High level of discretion and judgment in handling sensitive and confidential issues. Proactive problem-solving with the ability to adapt to ambiguity, shifting priorities, and rapid growth. Strong systems orientation-familiarity with HR/People Ops tools and platforms, including ADP, WorkDay, Google Suite and similar payroll systems. Competencies Leadership: Inspires, motivates, and develops others. Provides clear vision and direction for the People Operations function, earning the trust of staff, peers, and executives. Demonstrates resilience and confidence in the face of ambiguity and rapid change. Management: Plans, organizes, and manages multiple priorities, projects, and deadlines in a fast-paced environment. Holds self and others accountable for high-quality results. Problem Solving: Anticipates and identifies problems quickly; analyzes root causes; and develops pragmatic, compliant, and sustainable solutions, even in situations with limited resources or information. Collaboration: Works cross-functionally, building effective partnerships with clinical, operations, finance, and external stakeholders. Fosters an inclusive and positive work environment, valuing diverse perspectives and teamwork. Operational Effectiveness: Streamlines, builds, and refines HR processes and programs to maximize efficiency, accuracy, and compliance. Balances strategic priorities with hands-on, tactical execution. Decision Making: Exercises sound judgment, especially when dealing with confidential or sensitive matters. Able to make timely, data-informed decisions that align with business objectives and organizational values. Interpersonal Effectiveness: Communicates clearly and empathetically, both in writing and verbally, with employees at all levels. Navigates difficult conversations with tact and integrity. Demonstrates emotional intelligence and a people-first approach. Strategic Agility: Looks beyond day-to-day tasks to anticipate future HR and organizational needs. Adjusts HR strategies and tactics to support evolving business goals, regulatory requirements, and growth opportunities. Startup/Builder Mentality: Thrives in an early-stage, fast-growth, and sometimes ambiguous environment. Resourceful, creative, and willing to “roll up sleeves” to build new systems and processes from scratch. Embraces change, continuous improvement, and a spirit of experimentation. Job Requirements Education: Bachelor's degree in Human Resources, Business Administration, or related field required; Master's degree preferred. Experience: 8+ years of progressive HR leadership, with at least 5 years in a senior leadership role (preferably in healthcare, healthtech, or a highly regulated industry).Startup experience preferred. Proven experience leading payroll, HR compliance, and labor cost functionality. Ability to travel as needed (10-20%). Certification(s): SPHR, SHRM-SCP, or equivalent preferred.

About us: YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc. We are designed to apply the internet and digital technology to visualize and optimize cross-border supply chain logistics to achieve the same efficiency and convenience as express delivery. ‘Simple shipping and easy freight' is the mission of YQN. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc. Position Summary: The Director of Carrier Management is responsible for leading the nationwide transportation capacity strategy and overseeing all carrier relationships across the U.S., including FedEx, USPS, UPS, DHL, regional carriers, and local delivery partners. This role will ensure capacity stability, cost optimization, service-level compliance, and continuous improvement across all shipping channels. The Director will work closely with Operations, Supply Chain, Finance, and Client Success teams to support business growth and ensure best-in-class delivery performance. Responsibilities： Own and manage all national carrier accounts, including FedEx, USPS, UPS, DHL, regional carriers, LTL partners, and local delivery providers. Develop carrier strategy, capacity planning, and annual business plans to support company growth and peak-season demand. Lead contract negotiations, rate discussions, service-level agreements (SLAs), and performance incentives. Monitor nationwide carrier performance, including on-time delivery, transit times, damage claims, and compliance with SLAs. Analyze shipping data to identify optimization opportunities, reduce costs, and enhance service quality. Lead initiatives to minimize shipping exceptions, delivery issues, and client-impacting disruptions. Partner with Warehouse Operations to ensure carrier processes (pickup schedules, trailer volume planning, manifests, labeling) are executed effectively. Collaborate with Finance and Procurement to analyze cost trends, support budgeting, and validate carrier invoices. Work with IT and WMS teams to maintain accurate carrier integrations, API updates, and label compliance. Evaluate and onboard new carriers to strengthen capacity, reduce risk, and enhance geographic coverage. Build contingency plans for peak seasons, weather disruptions, and regional capacity shortages. Drive continuous improvement initiatives to increase efficiency and ensure scalability. Provide executive-level reporting on transportation spending, carrier KPIs, exception trends, and cost-saving initiatives. Lead and develop a high-performing transportation and carrier management team. Represent the company in carrier business reviews and strategic partnership meetings. Qualifications： 5+ years of experience in transportation, parcel management, logistics operations, or carrier relations. Direct experience managing major U.S. carriers (FedEx, USPS, UPS, DHL, regional carriers). Strong negotiation skills with proven experience in contract and rate management. Analytical mindset with ability to interpret data and identify optimization opportunities. Excellent leadership, communication, and vendor management abilities. Strong knowledge of parcel operations, LTL/FTL logistics, and shipping compliance requirements. Ability to travel within the U.S. as needed. Job Type: Full-time, Onsite Location: Fontana, CA, or Port Reading, NJ Compensation package: Start from $130,000/year plus benefits

Endeavor Agency (************ CRE.com) is a commercial real estate talent agency providing high-touch recruitment services throughout California and major western US cities. Endeavor has engaged with a dynamic, privately held commercial real estate association management company seeking a Senior Vice President to join their team in Irvine, CA. Job Responsibilities: The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty. People: Engaged executive presence with team in scope of role Build strong relationships of trust with internal (i.e., peers and support teams) team. Maintains a positive, cohesive work environment to attract and retain top level leaders throughout the organization. Build a highly functioning team of leaders through performance management, succession planning, coaching, mentoring, and leading by example. Ability to clearly communicate, motivate and inspire others to reach company vision. Growth and Strategy Positively contribute to sales and EBITDA goals Provide overall executive leadership and strategic direction for the Commercial Management Division. This includes frequent interaction with association managers, business leaders, existing clients, prospective new clients, and company leaders. Responsible for annual business plan - driving financial performance to achieve targeted performance margins as identified in business plan. Provides year-end input to corporate budget and in particular, to those line items within area of responsibility. Maintain client retention goals as outlined in business plan. Develop and implement strategies that promote the organization's mission, core values and global service standards. Identify client opportunities with new and existing clients. In partnership with Business Development and Marketing, support and participate in client presentations that lead to generating new business. Drive business improvement and compliance through new or enhanced technology/processes. Operations: Follows regional and/or national policies and operational protocols. Implement best practices, innovation, creative thinking, and employment of business practices throughout the company. In a growing and evolving culture of change, lead and participate as an Executive Sponsor for Regional or National initiatives. Manage and direct regional leaders (Vice Presidents, Regional Managers, and Support Teams) to ensure the company's operational priorities are aligned with the company policy, legal guidelines and long-term goals of growth. Education & Experience: Must possess a college degree; or equivalent industry experience.• Preferred to possess a licensed California Real Estate Broker; may need to obtain additional licenses for other regions in which MarWest performs third party property management Has a minimum of 5 years' experience in an executive leadership role within commercial property management and preferably within the niche of commercial association management 5+ years of proven leadership skills and ability to lead large teams at an executive level or greater.

With a legacy spanning over 35 years, Harris Spice has been a trusted partner and leading supplier of high-quality spices, herbs, and innovative seasoning blends. With international facilities and a global supply chain, we proudly serve multiple channels of trade-including industrial bulk, food service, and retail. Our commitment to excellence, quality and consistency has earned us the trust of some of the nation's largest and most recognized brands. As Harris Spice continues to grow, we are dedicated to cultivating a dynamic, inclusive workplace where innovation thrives. We're looking for diverse, talented individuals who are ready to grow with us and help strengthen a brand known for trust, quality, and bold flavor solutions. Position Overview/Job Summary: The Director of Operations is responsible for overseeing all aspects of plant operations across the Anaheim, KB, and La Palma facilities. This includes leadership and strategic oversight of production, engineering, maintenance, quality, warehousing, shipping/receiving, safety, and regulatory compliance. The Director will provide guidance to functional operations leaders and ensure that products are manufactured safely, efficiently, and in accordance with all food safety and regulatory standards. The role is critical to achieving operational excellence, supporting customer satisfaction, and meeting overall business objectives. Essential Functions: Lead and oversee all plant operations, including production, quality, engineering, maintenance, warehousing, shipping/receiving, safety, and environmental compliance. Develop plant strategy and KPIs aligned with corporate goals, ensuring efficient and reliable execution of the production plan. Build and lead a high-performance leadership team, providing coaching, training, and succession planning to the next set of operational leaders. Define, implement, and control operations metrics and KPIs, setting specific goals aligned with the business plan following the directions provided by executive leadership. Provide directions to the production manager to ensure finished goods are produced safely and on time according to the production schedule, within the expected quality and at the budgeted cost. Lead Harris Spice's Safety Program to develop an accident-free safety culture. Act as Harris Spice Safety Champion, leading the team to comply with safety rules and standards. Collect and analyze data to identify deviations to the operations plan, finding the root causes and proposing actions to achieve the expected goals. Lead the engineering and maintenance teams to maintain the equipment and the facilities in optimum operational conditions. Lead the planning, execution, implementation, and maintenance of CI and capital investment projects to improve operations. Prepare and deliver the yearly operations budget. Manage and control operational expenses to keep costs within budget. Lead warehousing, shipping and receiving operations providing proper direction to warehouse managers and coordinators. Manage the operations headcount to execute and deliver the operations plan at the optimum labor cost. Follow, promote, and enforce Good Manufacturing Practices (GMP) and Food Safety Standards. Become an active member of the HACCP Team. Act as the plant's Safety Champion, cultivating a strong safety culture and ensuring OSHA and company standards are met. Enforce GMP, HACCP, BRC/SQF, and all applicable food safety regulations. Partner with Quality Assurance to ensure all products meet or exceed customer expectations. Develop and manage contractors and vendors in accordance with Company's policies and procedures. Lead the sustainability and environmental programs Ensure finished goods are produced on time, at budgeted cost, and within food safety and quality standards. Drive continuous improvement initiatives, including process optimization, waste reduction, and equipment reliability. Prepare and manage the annual operating and capital budgets. Monitor KPIs, labor utilization, production costs, and yield performance to ensure financial targets are met. Develop and maintain vendor and contractor relationships in line with company policies. Prepare and deliver the yearly budget. Manage and control operational expenses to keep costs within budget. Oversee capital projects and operational upgrades to enhance productivity and efficiency. Ensure the facility is adequately staffed, trained, and motivated to meet production and compliance goals. Collect and analyze data to identify deviations from the operations plan, find the root causes, and propose actions to achieve the expected goals. Work closely with supply chain and commercialization to support new product launches, strategic initiatives, and customer commitments. Serve as a key representative of the plant in corporate reviews and audits. Maintain positive employee relations and a collaborative workplace culture. Partners with HR to build a comprehensive accountability framework that aligns employee performance with business objectives Other duties as assigned Skills/Qualifications: College degree in science, business, or engineering field. An MBA degree or certification in equivalent study programs is a plus. 10 years of experience in manufacturing and operations management in a high-speed automated manufacturing operation. Minimum 5 years of experience in food, pharmacy, or consumer goods. Demonstrated experience and success in the implementation and management of process efficiency metrics (OEE), process mapping, budgeting, and production standards. Proficient in MS Office and fluent with MRP/ERP or any other inventory and production control systems. Strong understanding of Food Safety Systems (GMP, HACCP, BRC or SQF). HACCP Certification is a plus. Proficient with safety systems/programs and OSHA requirements. Certification in the OSHA 30-hour program or equivalent is required. Excellent verbal and written communication skills Bilingual English Spanish is highly preferred. Physical Requirements Must be able to work in a sitting or standing position for extended periods in a manufacturing environment. Manual dexterity to perform data entry functions. Ability to bend, pull, stoop, and reach to perform functions. Ability to lift up to 35 lbs. May be exposed to heat, fumes, noise, and humidity, etc. Must have the cognitive and mental capacity to perform essential job functions. Must be able to communicate effectively orally and in writing. Visual acuity to read documents, computer screens, files, etc. Ability to hear in person and via phone. The statements herein are intended to describe the general natureand levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. Harris Spice reserves the right to revise or change job duties and responsibilities as the need arises. Equal Employment Opportunity Statement Harris Spice is a certified Minority-owned business. Our business is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

What Makes This Role Exceptional This is far more than standard executive support-it's strategic partnership at the highest level. As the Chief of Staff of an ultra-exclusive family office in Irvine, CA, you are entrusted to understand the CEO's vision, anticipate operational needs, and be the force multiplier ensuring seamless execution-both strategically and tactically. Key Responsibilities Strategic & Tactical Execution: Lead high-impact initiatives while managing detail-rich tasks, ensuring every action aligns with the CEO's overarching goals. Proactive Anticipation: Identify and resolve potential issues before they arise, ensuring smooth operations and allowing the CEO to focus on only what they can do. Dynamic Coordination & Filtering: Manage a complex calendar and communications flow with discretion, clarity, and precision. Executive Travel Orchestration: Oversee every tier of travel logistics-from ultra-premium arrangements (private jets, real-time itinerary updates, private staff coordination) to streamlined business-class travel and monthly recurrence trips. Event & Off-Site Leadership: Plan and coordinate high-level events, retreats, or personal gatherings-either solo or in partnership with event teams. Project Overflow Management: Take ownership of the CEO's overflow tasks-delivering both routine and strategic outcomes. Personal & Household Logistics: Seamlessly shift between executive-level responsibilities and personal support-whether that's preparing a briefing, arranging a meal, or booking a flight. Operational Agility: Adapt effortlessly-executing both polished presentations and granular operational details as needs shift. Core Skills & Proficiencies Hard Skills Advanced user of PowerPoint, Word, Outlook-comfortable supporting high-stakes presentations and communications Highly proficient in Excel for reports and data management, without needing complex macros Skilled with Zoom, Microsoft Teams, WebEx-confidently managing executive communications, town halls, and board sessions Tech fluent on both Mac and PC, with practical troubleshooting abilities Experienced with expense systems like Concur (or equivalents) Familiar with collaboration platforms: SharePoint, OneDrive, etc. Comfortable navigating CRM tools (e.g., Salesforce) or systems as needed Quick to master new technologies and internal systems Prior exposure to supporting Board of Directors is highly valuable Soft Skills Exceptional emotional intelligence-empathy, self-awareness, and interpersonal finesse-critical for executive dynamics Meticulous attention to detail-anticipating errors before they surface Masterful communication-you adapt your tone and format across mediums (text, email, phone, in-person) to influence without authority Strategic problem-solving-steady, creative, and proactive in navigating complex challenges Agile and resilient under pressure-fluidly pivoting as priorities shift Effective research and networking-you know who to ask or where to look to get things done Deep professional discretion-trusted with sensitive and confidential matters "Always on" mindset-resourceful, solution-obsessed, driven to deliver with creativity and grace Relationship builder with a strong internal and external network-knowing how to connect and grow influence from day one Ideal Candidate Profile Bachelor's degree or higher Minimum of 5 years supporting a C-Suite executive-CEO or President preferred-in high-trust, dynamic environments A Career Executive Assistant-this is your calling, not a launchpad for something else Why Elite Candidates Will Be Drawn to This Role A rare, high-trust, and high-impact position supporting a CEO in a private, exclusive setting Exceptional compensation that aligns with the breadth and depth of strategic and operational expectations A uniquely varied role spanning vision alignment, executive coherency, and personal support-offering deep professional reward and influence

Director of Service Operations | North America Adecco Permanent Recruitment is seeking an experienced Director of Service Operations to lead our clients centralized Service departments across North America. This strategic leadership position oversees Training and Technical Support, Service Desk, Service Administration, and Continuous Improvement teams. The Director of Service Operations reports directly to the Vice President of Service and is responsible for driving operational excellence, maximizing team efficiency, and delivering exceptional customer satisfaction. Location: California Job Type: Full-time, Senior Leadership Reports To: Vice President of Service What You'll Do as Director of Service Operations Lead Strategic Service Operations As our Director of Service Operations, you'll develop and execute strategic vision across multiple service departments, aligning operational goals with company-wide customer experience initiatives and global business objectives. You'll be accountable for performance metrics, resource optimization, and measurable business impact across all service functions. Manage Multi-Department Operations Oversee daily operations for Training, Technical Support, Service Desk, and Service Administration teams Implement and maintain Standard Operating Procedures (SOPs) across all departments Optimize workforce management including staffing, scheduling, and escalation protocols Drive efficiency improvements and resource utilization across service operations Build and Develop High-Performing Teams Lead, mentor, and develop managers, supervisors, and service agents Create performance management frameworks and conduct regular evaluations Design and implement training and professional development programs Foster employee engagement, retention, and a positive work culture Manage both local and remote team members effectively Drive Data-Driven Performance Improvements Monitor and analyze key performance indicators (KPIs) including Average Handle Time (AHT), Net Promoter Score (NPS), Invoice Processing metrics, Technical Support Resolution rates, and Training effectiveness Implement business intelligence and analytics strategies using tools like Qlik Identify operational trends and implement continuous improvement initiatives Generate actionable insights from performance data Champion Customer Experience Excellence Build and maintain a customer-centric service culture Develop best practices for customer service interactions and support Handle escalated customer issues and complex service inquiries Implement customer feedback systems to drive service quality improvements Improve customer satisfaction scores and loyalty metrics Optimize Service Technology Stack Evaluate and implement service operations technology solutions Manage systems including iGrow, Salesforce, SAP, and Qlik analytics platform Streamline workflows through technology optimization Drive digital transformation initiatives for service operations Manage Service Operations Budget Develop and manage FTE (Full-Time Equivalent) budgets for service teams Create financial forecasts and resource allocation plans Implement cost-control measures while maintaining service quality Maximize ROI on service operations investments Ensure Compliance and Quality Standards Maintain compliance with company policies, industry regulations, and legal requirements Implement quality assurance programs and monitoring systems Establish and enforce service level agreements (SLAs) Director of Service Operations Qualifications Required Experience and Skills Experience: 10+ years in Service Operations, Contact Center Operations, Customer Support Management, or related field Leadership: Minimum 5 years in senior leadership roles managing both local and remote teams Education: Bachelor's degree (BA/BS) required in Business Administration, Operations Management, or related field Global Programs: Proven track record establishing and leading successful global learning and development programs Strategic Thinking: Demonstrated ability translating business strategy into actionable operational plans Analytical Skills: Strong data analysis capabilities with critical thinking and independent problem-solving Change Management: Ability to prioritize effectively and adapt as business priorities shift Relationship Building: Excellent interpersonal skills with ability to influence stakeholders at all levels Customer Focus: Strong customer service orientation with proven track record improving customer satisfaction Technical Skills and Systems Experience Proficiency with Learning Management Systems (LMS) and training software platforms Experience with CRM systems (Salesforce preferred) Knowledge of ERP systems (SAP experience a plus) Familiarity with business intelligence tools (Qlik or similar) Experience with workforce management and service desk software Strong Microsoft Office Suite skills including Excel for data analysis Leadership and Soft Skills Exceptional communication skills, both written and verbal Outstanding facilitation skills for virtual and in-person training/meetings Proven ability developing talent and building organizational capability Experience in fast-paced, growing, global organizations Strong project management and organizational skills Ability to work effectively under pressure and meet deadlines Preferred Qualifications Master's degree (MA/MS) in Business, Operations Management, Organizational Development, or related field Professional certifications in Training and Development (CPTD, CPLP, or similar) Six Sigma, Lean, or other process improvement certifications ITIL (Information Technology Infrastructure Library) certification Experience in specific industries (if applicable to your company) Why Join Our Service Operations Team As Director of Service Operations, you'll have the opportunity to make a significant impact on customer satisfaction and operational excellence. This role offers competitive compensation, professional growth opportunities, and the chance to lead transformational change across multiple service functions in a growing global organization. Keywords Director of Service Operations, Service Operations Manager, Customer Service Director, Contact Center Director, Technical Support Manager, Service Desk Manager, Operations Director, Customer Experience Leader, Service Excellence, Call Center Director, Support Operations Manager, Training and Development Director, North America Service Operations

Corporate Director, Cancer Center On-site | West Covina, CA Salary: $185,000 - $240,000 per year Healthcare | Leadership Opportunity We are seeking an experienced Corporate Director of Cancer Center Operations to lead, grow, and elevate multi-disciplinary outpatient oncology services across the Medical Center. About the Role The Corporate Director is responsible for the strategic, operational, and financial performance of hospital-based outpatient cancer clinics. This leader drives practice growth, operational excellence, and an exceptional patient experience. You will oversee: Operational strategy & daily clinic performance Financial management, revenue capture & budgeting Patient experience & access to timely care Physician relations & interdisciplinary collaboration Recruitment, staffing, engagement & culture-building Facilities oversight & IT coordination KPI development, dashboards, and enterprise-wide initiatives This role requires close partnership with nursing leadership, service line executives, and access operations to ensure high-quality, safe, and efficient care delivery across all locations. Key Responsibilities Lead strategic planning and development for oncology ambulatory operations Create workflow efficiencies and enterprise solutions across multiple clinics Develop and monitor KPIs, benchmarks, and performance dashboards Drive growth initiatives through collaboration with internal and external partners Oversee operational budgets and capital planning Strengthen patient access, throughput, and satisfaction outcomes Build and maintain strong relationships with physicians, executives, and clinical teams Communicate vision, goals, and standards of excellence across all Cancer Center clinics Required Qualifications Education: Bachelor's degree required Master's degree strongly preferred Experience: 10+ years in an oncology setting Medical/hospital leadership experience managing multiple locations Strong background in operations, strategy, and physician partnership Experience working with senior executives on organizational planning Meditech experience preferred

Founded in 1984, Best Formulations LLC, a diversified nutraceutical and personal care company headquartered in City of Industry, California, is a contract manufacturer of thousands of branded SKUs, including high quality nutritional supplements. At the core of our ethos is a dedication to personal care, where every product is crafted with meticulous attention to detail and the highest standards of quality. Our longstanding expertise in contract manufacturing dietary supplements has uniquely positioned us as leaders in research, regulatory compliance, and quality assurance. ABOUT THE ROLE: The Director of Customer Innovation leads all R&D and innovation initiatives that support the onboarding and development of new customer opportunities. This strategic role is responsible for recommending existing formulations, creating new product concepts, including ingredient selection, and ensuring all regulatory and product documentation is complete and compliant. Expertise in developing and prototyping soft gels or gummies is essential. This role serves as a key liaison between commercial and innovation teams, driving efficient project execution and customer satisfaction. The ideal candidate will have extensive experience in the nutraceutical or food industry, with a strong grasp of U.S. regulatory standards, market trends, and supplier qualification processes. Collaboration across departments is critical to ensure alignment with broader business objectives. ESSENTIAL JOB DUTIES/RESPONSIBILITIES New Product Development & Innovation Lead the design and development of health supplements and nutraceutical products aligned with consumer needs and market trends. Translate product concepts into commercially viable solutions, ensuring technical feasibility and regulatory compliance. Partner with cross-functional teams, Regulatory, Quality, Procurement, Sales, and Marketing, to ensure smooth product development and launch. Drive business growth through new product innovation and optimization of existing formulations. Identify opportunities to enhance product performance, consumer appeal, and profitability. Support technology transfer and scale-up processes in collaboration with manufacturing teams. Conduct and optimize lab-scale experiments, ensuring accurate data collection and analysis. Oversee pilot production and testing to validate product quality and functionality. Recommend improvements in formulation, processes, and equipment based on experimental findings. Develop comprehensive product specifications, including formulation details, dosage, target audience, health benefits, and supporting documentation. QUALIFICATIONS Strong customer-centric mindset with a passion for innovation and problem-solving. Ability to work independently and collaboratively across global teams and departments. Proficiency in Microsoft Office and data management systems. Excellent communication skills, written, verbal, and interpersonal. Master's degree in food science, Nutrition, Chemistry, or a related field. Minimum of 10 years of product development experience, including experience in the health supplements industry. Proven track record of successful product commercialization. Experience in team leadership and project management. Prior experience in a contract manufacturing environment is preferred. Best Formulations is an equal-opportunity employer committed to employing a diverse workforce and providing medical accommodation for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Best Formulations will work with applicants to meet medical accommodation needs that are made known to Best Formulations in advance.

Title: Director of Payroll Compensation: $165,000 - $185,000 + Bonus Email your word document resume to ****************************** and reference the subject as Director of Payroll Position Overview: We are seeking an experienced and strategic Director of Payroll to lead and optimize all payroll operations for our organization. This role oversees payroll processing for 2,000+ employees and directly manages a team of 6 payroll professionals. The Director will ensure accurate, compliant, and timely payroll execution while driving continuous improvement across systems, processes, and internal controls. Key Responsibilities: Oversee end-to-end payroll processing for 2,000+ employees across multiple locations, ensuring accuracy, timeliness, and regulatory compliance. Manage, support, and develop a team of 6 payroll staff, fostering collaboration and high performance. Review and approve payroll runs, adjustments, garnishments, bonuses, and off-cycle payments. Maintain and enforce payroll policies, procedures, workflows, and internal controls. Serve as the primary payroll subject matter expert for leadership, HR, finance, and employees. Partner closely with HR and Finance to ensure seamless integration of employee data, benefits, and reporting. Coach and mentor team members, supporting their growth and optimizing team effectiveness. Ensure compliance with federal, state, and local wage and hour laws, tax regulations, and reporting requirements. Oversee year-end processes including W-2s, audits, reconciliations, and tax filings. Proactively identify compliance risks and implement corrective action when needed. Optimize payroll systems, processes, and workflows to improve efficiency and scalability. Lead system enhancements, updates, testing, and integrations. Maintain accurate documentation of payroll procedures and standard operating processes. Leverage data and analytics to monitor payroll performance and identify opportunities for improvement. Qualifications: Bachelor's degree in Accounting, Finance, HR, Business, or related field (or equivalent experience). 7+ years of progressive payroll experience, including 3+ years in a leadership role. Proven experience overseeing payroll for 2,000+ employees in a multi-state environment. Strong understanding of payroll tax regulations, wage and hour laws, and compliance requirements. Demonstrated success managing and developing a payroll team of 5+ direct reports. Proficiency with modern payroll systems (e.g., Dayforce, ADP, UKG), with the ability to optimize and streamline processes. Exceptional attention to detail, organizational skills, and analytical problem-solving. Strong communication and interpersonal skills. Email your word document resume to ****************************** and reference the subject as Director of Payroll

The Vice President, Head of Clinical Operations for Autism Services is a key enterprise leader responsible for translating strategic vision into operational execution for Easterseals Southern California (ESSC). Reporting to the Chief Clinical Officer, this role partners closely with the VP, Head of Clinical Services to ensure operational standards and supports are in place. This role leads the implementation of standardized workflows, center development, and performance management systems that drive efficiency, quality, and compliance. With oversight of fiscal planning, data analytics, and cross-functional initiatives, this role ensures that Autism Services deliver measurable outcomes, operational excellence, and a consistent experience for individuals, families, and stakeholders. Compensation ranges from $170,000 - $221,000 annually Responsibilities Participates as a key member of the leadership team to develop and implement the Autism Services strategic plan, goals, and objectives aligned with Easterseals' mission. Reviews, revises and implements consistent operational standards, practices, and workflows across all autism service centers for added efficiencies and opportunities through the use of technology and other systems. Standardizes workflows and operational practices across all autism service centers to ensure efficiency, high-quality care, and consistency. Leads and mentor a team of direct reports, fostering alignment with organizational goals and a culture of excellence. Oversees staffing models, training, and service delivery in partnership with service line leads. Partners with the VP of Clinical Services and the VP of Networks to align operations with clinical strategy and evidence-based practices. Collaborates with the VP of Provider Networks and the VP of Clinical Services to expand access, enhance provider performance, and improve participant outcomes. Works cross-functionally with People Services on recruitment, succession planning, and leadership development. Partners with service line leads to provide comprehensive oversight and ensure consistency in all aspects of Autism Services operations, including staffing, training, and service delivery. Supports the financial health by ensuring budgets are strategically developed, closely monitored, and effectively managed. Services should be maximizing revenue streams, controlling costs, and optimizing resource allocation to support long-term financial stability and mission-driven outcomes. Leads quality assurance and process improvement initiatives to enhance service delivery and client outcomes. Leads innovative initiatives by identifying and implementing new care delivery models, operational technologies, and strategic partnerships that enhance service efficiency, scalability, and outcomes. Leverages data analytics to guide strategic decision-making, track key performance indicators (KPIs), and foster a culture of continuous improvement across clinical and operational domains. Promotes a culture of service excellence and feedback across all stakeholder groups. Leads quality assurance and process improvement initiatives to strengthen service delivery, ensure regulatory compliance, and enhance client outcomes. Ensures adherence to legal and ethical standards. This includes industry regulations, ESSC's policies, and ethical conduct within the workplace. Foster a culture of Compliance, Ethics, and Integrity within the organization. Oversees the planning and development of new autism centers and facility enhancements, ensuring operational efficiency, regulatory compliance, and alignment with strategic growth objectives. Provides strategic leadership for the autism service line, overseeing project change management initiatives, driving change, cultivating a culture of excellence and innovation, and contributing to the development and evaluation of new programs. Collaborates with external vendors, payors, and internal stakeholders to ensure consistent, high-quality service delivery, effective communication, and enhanced client satisfaction across all operational touchpoints. Promotes a culture of service excellence and continuous feedback across all stakeholder groups. Partners with leaders to ensure strategic alignment and unified support of organizational priorities. Qualifications Education Master's degree in healthcare administration, business analysis, clinical psychology, behavioral health, or related field. Experience Minimum 10 years of progressive leadership experience in clinical operations, preferably in autism, health care or behavioral health services. Proven ability to lead multidisciplinary teams, manage complex projects, and drive strategic initiatives. Proven success in strategic leadership roles A track record of driving operational excellence and innovation Deep domain expertise in autism service models, and regulatory compliance. Knowledge, Skills and Abilities Exceptional analytical, organizational, and communication skills, with the ability to synthesize complex information and drive informed decision-making. Deep expertise in autism spectrum disorders and evidence-based treatment models, including some preferred but not mandatory experience in Applied Behavior Analysis (ABA). Comprehensive knowledge of healthcare operations, clinical standards, and regulatory compliance within behavioral health settings. Proficiency in financial management, strategic budgeting, and utilization of data reporting tools to support operational and clinical performance. Advanced capabilities in strategic planning, organizational development, and leading enterprise-wide change management initiatives. Proven ability to lead, inspire, and develop cross-functional teams in a dynamic, mission-driven environment. Strong interpersonal and stakeholder engagement skills, with the ability to build trust and alignment across diverse audiences, including families, staff, and external partners. Expertise in project management and process improvement methodologies, such as Lean or Six Sigma. Skilled in interpreting complex data sets and translating insights into actionable strategies that enhance service delivery and outcomes. Demonstrated commitment to innovation, continuous learning, and fostering a culture of service excellence.

“Every person deserves compassion, dignity, and the safety of a place to call home.” Homelessness is the largest social and public health crisis in California. Illumination Health + Home is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IH+H currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire. Job Description The Chief Operating Officer (COO) is a member of the Executive Leadership Team responsible for leading, scaling, and optimizing all operational aspects of the organization. The COO oversees program operations, infrastructure, and administrative functions that support high-quality service delivery and growth and reports directly to the Chief Executive Officer (CEO). The COO directly supervises the Vice President of Programs, Director of Operations, Director of Human Resources, and core infrastructure and support functions such as logistics and transportation, facilities and property management, data and reporting systems, information technology, procurement and supply chain, and organizational training and workforce development. The salary range for this position is $190,000 - $220,000 annually, depending on experience. Responsibilities Overview A Chief Operating Officer (COO) is an executive-level role that manages all of an organization's operations. Key Areas of Oversight: Recuperative care and health-related programs CalAIM and other managed care-related programs, including Enhanced Care Management and Community Supports where applicable Program operations and performance management Logistics and transportation Facilities and property management Supply chain and procurement Data, reporting, and systems Information technology and security Workforce operations (in partnership with Human Resources) Training and development Program and CalAIM Leadership Provide strategic oversight and coordination for CalAIM-related programs and other health plan or managed care contracts. Ensure compliance with state, county, and managed care plan requirements, including reporting, billing workflows, and documentation standards. Partner with program and clinical leaders to meet performance benchmarks, quality measures, and contractual obligations. Operational Oversight Oversee day-to-day operations across multiple sites and service lines. Lead logistics and transportation functions to support client services and internal operations. Direct facilities and property management, including safety, maintenance, and emergency preparedness. Manage procurement and supply chain, including vendor relationships, inventory, and cost-control strategies Ensure strong operational reporting, dashboards, and organizational analytics. Program Integration and Performance Supervise and support the Vice President of Programs and program leadership teams. Standardize workflows, policies, and procedures to improve consistency and quality across programs. Support operational readiness for expansion projects, new sites, and new services. Finance and Resource Stewardship Partner with the Finance team on budgeting, forecasting, and resource allocation for operations and programs. Identify opportunities for cost savings, process improvements, and efficiency gains. Support audits, grant compliance, and contract reporting from an operational perspective. Technology and Systems Oversee information technology, data systems, and security in collaboration with internal or external IT partners. Guide implementation and optimization of case management systems, electronic records, and other core platforms. Promote data integrity, usability, and access for decision-making and performance management. People, Culture, and Leadership Lead and develop a high-performing team of directors and senior managers. Foster a trauma-informed, equity-driven, and collaborative organizational culture. Support leadership development, coaching, and performance management practices aligned with organizational values. Qualifications Bachelor's degree required; advanced degree in a related field preferred (such as business, public administration, health administration, or a related discipline). Significant senior leadership experience (typically 8-10+ years) overseeing operations in health, housing, human services, or a related environment. Experience with managed care or health plan partnerships and value-based or outcomes-based contracts strongly preferred. Demonstrated success leading multisite operations and complex cross-functional teams. Strong systems-thinking, planning, and organizational skills. Demonstrated expertise in operations, including logistics, facilities, procurement, and infrastructure management. Skill in using data and metrics to inform decisions, drive performance, and support continuous improvement. Excellent communication, collaboration, and relationship-building skills with internal and external stakeholders. Mission-driven and aligned with serving people experiencing homelessness or housing instability. Steady and solutions-oriented in fast-paced, high-growth, and sometimes ambiguous environments. Committed to equity, inclusion, and trauma-informed practice in organizational culture and service delivery. Benefits Medical Insurance funded up to 91% by Illumination Health + Home (Kaiser and Blue Shield), depending on the plan Dental and Vision Insurance Life, AD&D and LTD Insurance funded 100% by Illumination Foundation Employee Assistance Program Professional Development Reimbursement 401K with Company Matching 15 days' vacation PTO/year 6 days sick PTO/year 10 days holiday PTO/year Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans

Job Description Now Hiring: Chief Operations Officer (COO) Location: Corona, California | Full-Time/On-Site | Travel: Moderate Travel Department: Executive Classification: Exempt | Reports To: Chief Executive Officer (CEO) Our Mission At Inland Respite, Inc., representing A&S Management, we are dedicated to supporting families and individuals with developmental disabilities by providing compassionate, person-centered care that fosters independence, dignity, and a better quality of life. Our leadership team strives to create sustainable systems and programs that serve both individuals and the broader community. Position Summary Reporting directly to the CEO, the Chief Operations Officer (COO) will play a key role in guiding organizational growth, impact, and long-term sustainability. The COO provides executive oversight and leadership across multiple business entities including direct support programs for individuals with developmental disabilities and real estate development initiatives for community use. This position requires a strategic, hands-on leader capable of ensuring operational excellence, fiscal responsibility, and alignment with the organization's mission. The COO will oversee all operations, program delivery, property management, compliance, and administrative functions, while fostering a culture of accountability, innovation, and collaboration. Key Responsibilities Organizational Leadership & Strategy Partner with the CEO to develop and execute strategic goals and initiatives. Provide leadership and direction across departments to ensure mission-aligned performance. Participate in Board and Executive Committee meetings, offering insight into performance, risk, and opportunity areas. Operational Oversight Direct and manage daily operations across all entities, including service delivery, administrative functions, and property development. Develop and maintain standard operating procedures and performance metrics. Optimize workflows, efficiency, and cross-departmental coordination. Lead continuous improvement initiatives and monitor organizational performance. Program & Service Delivery Oversee programs serving individuals with developmental disabilities, ensuring compliance with all regulatory and funding requirements. Monitor caseloads, consumer satisfaction, and service outcomes. Collaborate with regional centers, DDS, and other partners to expand and enhance service offerings. Facilities, Property & Development Supervise operations of land and real estate development projects that support community needs. Oversee lease agreements, facility operations, and capital planning. Coordinate with architects, planners, and contractors to ensure project success and compliance. Financial Management & Compliance Partner with the CFO to oversee budgets, contracts, and fiscal performance across multiple entities. Monitor cost controls, contract compliance, and grant reporting. Support audits, risk management, and adherence to local, state, and federal requirements. Team Development & Culture Collaborate with the Chief People Officer (CPO) to support recruitment, training, and leadership development. Foster a culture of equity, transparency, and collaboration. Support performance management, staff engagement, and succession planning. Risk Management & Quality Improvement Oversee risk management, compliance, and safety programs. Ensure proper incident reporting, quality assurance, and corrective action systems. Lead quality improvement initiatives to drive performance and service excellence. Qualifications Bachelor's degree required, Master's degree in Business, Public Administration, Social Services, Behavioral Health, or a related field preferred. Background in social services or behavioral health is required. Experience in respite services is preferred. 10+ years of senior leadership experience, including at least 5 years in an executive-level role. Proven experience managing complex, multi-site or multi-agency operations. Extensive background in developmental disabilities services or broader health and human services. Strong financial management, organizational leadership, and strategic planning experience. In-depth knowledge of DDS, Regional Centers, Medicaid, HUD, and other regulatory and compliance frameworks. Excellent communication, leadership, and relationship-building skills, with the ability to work effectively across multidisciplinary teams and diverse stakeholder groups. Core Competencies Strategic and visionary leadership Integrity and ethical decision-making Financial and operational acumen Innovation and problem-solving Community and stakeholder engagement Cultural humility and inclusion Crisis management and resilience What We Offer Competitive executive compensation and comprehensive benefits. A mission-driven, values-based leadership environment. Professional growth and long-term leadership opportunities. The opportunity to shape services that make a lasting impact in the community. Apply Today! Join a passionate team leading meaningful change across Southern California. Submit your application and take the next step in your career with Inland Respite, Inc. | Representing A&S Management.

Menlo Micro 2023 - Search original was called VP, Sales and Marketing but later changed to Chief Operating Officer.

: Budgets, Forecasts, & Reports: * Comprehensive Budget and Financial Forecasting: Lead the strategic development and ongoing management of multiple complex budgets and financial forecasts for the Collins College of Hospitality Management, employing advanced financial acumen and discretion in handling sensitive fiscal and personnel matters. The budgets and reports include the following: The annual state budget for the Collins College of Hospitality, self-support entities such as the College of Professional Global Education (CPGE), aka the Collins College Graduate School program, restaurant at Kellogg Ranch, fundraising events, such as Hospitality Uncorked, other financial models and forecasts for new initiatives as needed * Advanced Financial Reporting: Lead the creation of detailed financial reports that not only provide comprehensive data summaries but also offer in-depth clarifications and elucidations. These reports critically assess how well the financial strategies of Collins College align with its vision, mission, and strategic goals, thereby informing long-term planning and decision-making at the campus and systemwide levels. * Specialized Reporting for Accreditation and Compliance: Develop and manage the financial sections of key compliance reports for external bodies such as the Accreditation Commission for Programs in Hospitality Administration (ACPHA) and WASC Senior College and University Commission. Include expert commentary that reflects the financial integrity and strategic financial planning of the college, crucial for maintaining accreditation standards and enhancing educational quality. * Financial Stewardship and Donor Fund Management: Evaluate and interpret financial reports from the University Foundation Enterprises and University Philanthropic Foundation, advising on strategic allocation of funds in alignment with donor intents. This includes overseeing significant financial activities ranging from major capital expenditures to funding college activities and scholarships, ensuring transparency and fulfillment of donor expectations. * Strategic Partnership and Financial Planning: Collaborative Financial Strategy Development: Work closely with the Dean to align college financial goals with state funding models, focusing on target FTES and Foundation funding. Engage in high-level strategic discussions to shape financial policies and initiatives that have broad and far-reaching impacts on the college's operational and academic success. Resource Management and Strategic Expenditure Planning: * Strategic Communication of Resource Needs: Lead in articulating and advocating for the resource needs of Collins College to key stakeholders, including college administrators and the Board of Advisors. This involves providing strategic justifications for resource allocations that align with the college's long-term goals and ensuring that these communications are clear, persuasive, and backed by comprehensive data. * Advanced Collaboration and Evaluation of Budget Requests: Take a leadership role in evaluating and processing budget allocation requests by collaborating with critical internal and external parties. For instance, in a project requiring the installation of security cameras at the College, assume a central role in the collaboration with the Dean of Collins College and CPP's Capital Project Specialists. Lead the discussion on project needs, operational impacts, and strategic benefits, ensuring alignment with institutional safety and strategic objectives. * Efficient Handling of Project Documentation: Oversee and ensure the completion of necessary forms and documentation for budget allocations and capital projects, streamlining processes to enhance operational efficiency. Utilize advanced project management skills to monitor project timelines and deliverables, ensuring resources are allocated effectively and projects are executed according to strategic plans. Purchase and oversee the inventory management process for college promotional items. Provides procurement and budgeting guidance and support to College's Culinary Lab Coordinator. Creates and maintains documents for faculty computer refresh program, oversees the computer/equipment inventory, and works with IT for purchases. Serves as liaison to the CPP Business and Continuity Plan and manages the College's plan. Strategic Personnel Management and Faculty Affairs: * Faculty Contract: Engage directly with the Director of Academic Personnel and/or Assistant Vice President of Faculty Affairs on decisions regarding faculty contracts. Act as a key strategic advisor, ensuring that contract terms align with college strategic goals and comply with systemwide policies. * Budget and Faculty Resource Planning: Collaborate closely with the Associate Dean and Department Chair to manage budget issues related to faculty workloads, assigned time, new hires, retirements, Faculty Early Retirement Program (FERP) arrangements, leaves of absence, and sabbatical leaves. Provide strategic guidance to optimize resource allocation and personnel planning in line with academic priorities. * Management of Academic Timetables and Compliance: Oversee and ensure the timely and accurate completion of paperwork for sabbaticals, family medical leaves, research scholarships, and creative grant activities, including all necessary absence reporting. Employ expert knowledge in policy and compliance to manage these processes efficiently, ensuring alignment with both internal standards and external regulations. * Oversight of Recruitment Processes: Lead the practical, compliance, and budgetary aspects of faculty and staff recruitment efforts. Ensure that recruitment strategies are equitable, meet organizational needs, and comply with relevant laws and policies. Streamline and enhance recruitment processes to improve efficiency and effectiveness. * Management of Foundation Enterprises Employment: Oversee the job postings and hiring processes for the College's Foundation employees, ensuring compliance with employment standards and institutional goals. Post-hire, monitor their timesheets and workloads, providing guidance and support to optimize their contribution to college operations. Positions include support with accounts payable and accounts receivable paperwork to go to Foundation, annual fundraiser support staff, culinary staff. * Management of Student Assistant Employment: Oversee the job postings and hiring processes for Student Assistants, ensuring compliance with employment standards and institutional goals. Post-hire, monitor their timesheets and workloads, providing guidance and support to optimize their contributions to college operations. Maintains files records and Personnel Action Files (PAF) for administrative staff and faculty. Strategic Oversight of Financial Operations: * Comprehensive Management of Financial Functions: Lead the preparation, oversight, and monitoring of all routine financial functions at Collins College. This includes managing payroll processes, contract income and expenditures, grants, and adjunct faculty contracts, ensuring strategic alignment with the college's financial goals. * Expert Advisory on Faculty Financial Matters: Serve as a key advisor on complex funding issues related to faculty entitlements, promotions, and range elevations. Utilize advanced knowledge of fiscal policies and academic standards to guide decisions that affect faculty compensation and career progression. * Strategic Management of Travel and Equipment Expenditures: Oversee travel submissions and manage travel documentation for Collins personnel (Faculty & Staff), ensuring compliance with university policies and budgetary constraints. Direct the purchasing of equipment and supplies, including those for specialized labs, and monitor budgets associated with student product fees to ensure fiscal responsibility and resource optimization. * Efficient Handling of Financial Documentation: Ensure the accurate and timely processing of all financial-related paperwork, including requests for invoices and interdepartmental transfers. Implement streamlined processes to enhance the efficiency of financial operations and ensure compliance with university and external funding regulations. Serves as a resource person and active member on College Budget Committee. General business operations * Manage coordination and integration of efforts among operations to produce smoother workflow and more cost-effective business processes. * Develop more effective and efficient processes for college operations * Analyze, plan, and recommend improvements for student services and satisfaction through policy and procedural changes. * Engage, communicate, and explain new directives, policies, or procedures to managers and staff; meet with staff to answer questions and maintain morale. * Advise the Dean on the need for and priority of information system enhancements and develops proposals and plans for meeting those needs. QUALIFICATIONS: * Bachelor's Degree - AND/OR the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs * Driver License, Valid and in State Valid CA Driver's license with insurance. * Six (6) years of related experience managing complex operations. * Previous work in higher education setting in an academic unit * Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. * Expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. * Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods. * Ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. * Manage the day-to day operations of the area and is accountable for short- and long-term goals and objectives. * Serve as a key technical adviser to executives and management. * Independently manage and implement complex projects and business solutions within the organization and uses substantial judgment in the analysis, interpretation, integration and application of complex data. * Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to develop new strategic approaches and solutions. * Ability to work with representatives from public and private entities and handle potentially sensitive situations. * Demonstrated consultative skills in working with internal and external constituent groups * Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. * Ability to train others on new skills and procedures and provide lead work direction PREFERRED QUALIFICATIONS: * Four years of progressively responsible analytical experience including work involving the preparation, justification, and analysis, or the control and administration of a budget and a budgetary program OR four years of professional experience as an administrative support person in a higher education setting, including knowledge and responsibility for financial and expense processing and reporting. * Bachelor's degree in accounting, or Finance. * Demonstrated expertise in CSU and CSU-specific Foundation budgeting and accounting policies and procedures. * Knowledge of University organization, policies, goals and mission. * Knowledge of faculty, staff and MPP positions and types of appointments. * Basic knowledge of the hospitality industry. * Must have the ability to effectively work and collaborate across cultures in person and in an online environment. * Must have strong command of spreadsheet software, i.e., Excel. * Problem solving and some other higher order abilities. * Must be able to process a variety of complex financial transactions and monitor annual budgets. * Must be able to create financial models to outline revenue and impact of existing and proposed options for simplified reporting to management. * Must be able to conduct analysis that drive decision making and resource allocation Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to the California State University Out-of-State Employment Policy. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate's conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to the California State University Background Check Policy. CSU Classification Salary Range The CSU Classification Standards for this position are located on the CSU Classification Standards website. The CSU Salary Schedule is located on the CSU Salary Schedule website. The classification salary range for this position according to the respective skill level is: minimum $5,053 and maximum $16,221 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go the I-9 Acceptable Documents website. University Driving Requirement Positions that require driving for university business by using a personal or state vehicle must comply with the Authorized University Driver Policy. Driving records are monitored and evaluated by the Risk Management Department. The Risk Management Department evaluates a good driving report based on the following criteria. The driver must: 1. Have a valid California or other State Driver's license. 2. Have no more than 3 motor vehicle violations or been the cause of 3 accidents in a 12-month period (or any combination of 3 thereof) 3. Not have more than 3 DMV Points, if their license is Class C or, 4. Not have more than 5 DMV Points, if their license is Class A, B, or C with endorsements. For more information, go to the Authorized University Driver Policy. Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager's request. For more information, go to the Outside Employment Disclosure policy. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Read more at the California Child Abuse and Neglect Reporting Act policy. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including the Jeanne Clery Campus Safety Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona's Annual Security Report and Annual Fire Safety Report are available for viewing at Cal Poly Pomona's Annual Security Report and Cal Poly Pomona's Annual Fire Safety Report. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at **********************. For more information, go to Employment Notices. Equal Employment Opportunity Consistent with California law and federal civil rights laws, Cal Poly Pomona provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Pomona complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona's Employment Notices web page. Advertised: Nov 10 2025 Pacific Standard Time Applications close:

Job Description Director of Field Operations Salary Range: $180,000 - $210,000 (based on experience) Type: Full-Time The Director of Field Operations is a senior leadership role responsible for driving the strategy, performance, and profitability of all field construction activities across the division. This position leads the overall execution of projects, ensuring operational excellence, safety, and profitability while maintaining alignment with the company's long-term goals and growth vision. The ideal candidate is an experienced field leader with a proven ability to manage large-scale heavy civil or underground utility projects, oversee complex field operations, and develop high-performing teams. Key Responsibilities Strategic Leadership Define and execute the vision for field operations across all active and upcoming projects. Align project delivery with company goals, client expectations, and profitability targets. Collaborate with executive leadership on resource allocation, long-term planning, and strategic growth initiatives. Financial Performance Full accountability for divisional P&L, Gross Profit (GP), and Operating Profit (OP). Improve labor productivity, material efficiency, and equipment utilization to maximize profit. Partner with Estimating, Project Management, and Finance to monitor performance and drive margin improvements. Operational Excellence Oversee construction scheduling, sequencing, and manpower deployment across multiple job sites. Manage field operations from preconstruction planning through project closeout. Review scopes, schedules, and budgets to reduce risks and improve execution consistency. Safety, Quality, and Compliance Lead and enforce a zero-incident safety culture across all field activities. Ensure compliance with OSHA standards, company safety protocols, and environmental regulations. Drive continuous improvement in field quality and minimize rework through proactive oversight and training. Team Development and Leadership Build and mentor a high-performing team of General Superintendents, Superintendents, Foremen, and field crews. Lead recruitment, training, and succession planning for key field leadership positions. Set clear performance expectations, provide regular feedback, and foster a culture of accountability and recognition. Client and Stakeholder Management Serve as a senior field-facing representative for clients, municipalities, and partners. Maintain strong communication and professionalism at all project levels. Proactively manage client relationships to ensure satisfaction, retention, and future opportunities. Cross-Functional Collaboration Serve as the bridge between field operations and internal departments, ensuring alignment with Safety, HR, Finance, and Project Management. Lead operations meetings, pre-job planning sessions, and project reviews. Maintain transparency in reporting progress, risks, and key performance indicators. Qualifications 12+ years of construction experience, with at least 7 years in a senior field leadership role. Proven track record managing heavy civil or underground wet utility projects. Strong financial acumen with direct P&L ownership experience. Exceptional leadership and communication skills

in Orange County, CA Responsibilities: Oversee Field Operations for HVAC Plumbing and Industrial Divisions Oversee Field Operations Administration including Field Superintendents, Journeyman, and review overall crew performance Forecasting for all Field Operations Analyze job status, reporting, labor and scheduling Requirements: 8 or more years of Field Operations experience Knowledge of Mechancial Systems (HVAC/Plumbing) Extensive knowledge in Construction and Labor Management Advanced knowledge in MS Excel, Outlook, Project and BlueBeam Preferred: College Degree Stable work-history Local in Orange County, CA ****************************