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Chief operating officer jobs in Idaho - 166 jobs

  • Director of Revenue Management

    Viceroy Hotels and Resorts 4.3company rating

    Chief operating officer job in Ketchum, ID

    We are seeking an accomplished Director of Revenue Management to join our pre-opening team at Viceroy Sun Valley, a landmark luxury resort set to open in Summer 2026. Located at the southeast corner of Main Street and River Street East, the gateway to downtown Ketchum, and minutes from Bald Mountain's River Run base, the property will debut as Sun Valley's first luxury hotel and for-sale residence offering. As a member of the Executive Committee, this role champions and implements market strategies that deliver products and services that meet or exceed the needs and expectations of our target guests and property colleagues. The Director of Revenue Management is responsible for identifying and maximizing revenue opportunities across transient, group, and contracted business, while recommending and maintaining pricing, positioning, and inventory controls across all channels. The role also leads forecasting, opportunity analysis, and the processes that maximize revenue and profit from existing and future demand. Key Responsibilities Pricing, Inventory, and Channel Management Establish pricing levels across all segments and room types; own daily pricing and inventory processes. Set and manage yield controls and rate restrictions to maximize revenue across all distribution channels. Ensure all distribution channels have accurate content, rate loading, and inventory maintenance; conduct audits to confirm sell strategy is correctly applied in all channels. Monitor and analyze competitors daily and weekly through shop reports and online sources to identify selling strategies and market trends. Develop and maintain relationships with OTA market managers and other local revenue leaders to optimize opportunity and share best practices. Maintain accurate reservations system information; oversee the maintenance of systems that support revenue management, including CRS, RMS, PMS, and Sales and Catering platforms. Forecasting, Budgeting, and Performance Management Build and maintain accurate short- and long-term forecasts, including weekly forecasts, 30-60-90 day forecasts, in-month updates, and full-year outlooks. Develop room revenue forecasts using macro and microeconomic variables, local demand generators, and unconstrained demand analysis to determine optimal business mix. Lead the annual budgeting and pricing process; prepare the annual rooms revenue budget. Lead annual STR Index goal setting; monitor RevPAR index and provide weekly and monthly performance analysis. Accountable for forecast accuracy and clear communication of trends, risks, and opportunities to stakeholders. Group, Contract, and Sales Strategy Support Oversee evaluation of all contracted opportunities (group, wholesale, corporate negotiated) in partnership with Sales, enabling speed of response while maximizing profitability. Maintain group pickup and cutoff reporting; communicate with Sales on upcoming cutoff dates, pickup pacing, and strategy adjustments. Establish and communicate sales strategy for day, week, month, and rolling 12 months, and ensure strategy changes are reflected in calendars and sales tools. Reporting, Meetings, and Stakeholder Communication Prepare and analyze market segmentation, production, source contribution, pickup, and pace reports to support decision-making. Lead weekly revenue strategy and revenue management meetings; prepare required reporting for related meetings and forums. Prepare monthly and or quarterly presentations for ownership and senior stakeholders. Communicate brand initiatives, demand insights, and market analyses to hotel leadership and cross-functional teams. Monitor occupancy fluctuations and communicate with operational leaders to support staffing efficiency and service delivery. Review daily performance and the daily flash report for accuracy; analyze actual results versus potential and summarize key takeaways for business review meetings. Team Leadership and Professional Standards Actively develop and coach team members, ensuring opportunities to grow revenue management and leadership skills through training, mentorship, and industry engagement. Maintain confidentiality of sensitive information and operate with strong attention to detail and follow-through. Approach all guest and colleague interactions with professionalism, courtesy, and a service-oriented mindset. Perform other duties as requested by management in support of business needs. Digital and Distribution Support Partner with marketing and distribution stakeholders on revenue-driving initiatives such as paid search, email campaigns, and advertising programs where applicable. Skills and Knowledge Strong analytical capability with the ability to interpret complex data from multiple sources and translate insights into clear actions. Advanced Excel skills (macros preferred), and proficiency with Microsoft Word and PowerPoint. Deep familiarity with hotel performance and market intelligence tools, including STR and platforms such as Agency360, Demand360, and OTA insight tools. Working knowledge of third-party extranet sites and distribution systems; disciplined approach to accuracy and controls. Ability to present ideas and recommendations in a concise, well-organized way, including experience with ownership presentations. Effective ability to supervise, motivate, and develop teams; strong collaboration across Sales, Marketing, Operations, and Finance. Systems Experience Synxis CRS required. Opera PMS required. IDeaS RMS preferred. Delphi FDC and Lanyon preferred. Qualification Standards Bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related field preferred. Minimum 4 years of revenue management experience in a hotel environment; 5 or more years of progressive experience preferred. Proven track record of delivering strong commercial results and innovative, market-leading strategies. Ability to work quickly and effectively in a high-pressure environment; excellent time management skills. Clear verbal and written communication skills, strong attention to detail, and consistent follow up. Physical Requirements Flexible schedule and extended hours may be required, including during peak business periods and pre-opening milestones. Light work: exerting up to 20 pounds of force occasionally, and up to 10 pounds of force frequently to lift, carry, push, pull, or otherwise move objects. General Requirements Maintain regular attendance in compliance with property standards and scheduling needs. Maintain high standards of professional appearance and grooming, including wearing a name tag when required. Effectively listen to, understand, and clarify concerns raised by guests and colleagues. Multi-task and prioritize competing deadlines and departmental functions. Support safe and efficient hotel operations by complying with policies and procedures. About Viceroy Hotels and Resorts Viceroy Hotels and Resorts offers a modern luxury approach centered on rich experiences and cultural connection. Viceroy's portfolio spans distinctive destinations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington, D.C., St. Lucia, and Portugal's Algarve, with Sun Valley, Idaho joining the portfolio in Summer 2026.
    $64k-117k yearly est. 1d ago
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  • Director of Detailing

    44 Iron Design

    Chief operating officer job in Eagle, ID

    44 Iron is an AISC certified steel fabricator serving a diverse customer base across multiple industries. This is a fantastic opportunity for a detail-oriented professional who thrives in a collaborative environment and wants to work on challenging projects in the structural and miscellaneous steel industry. We are seeking a Structural / Misc. Steel Detailer to join our growing structural steel fabrication team. In this pivotal role, you'll create precise fabrication and erection drawings using Tekla Structures, interpret architectural and structural plans, and ensure AISC compliance. Your expertise will directly drive project accuracy, timelines, and client satisfaction. Responsibilities Read and interpret design drawings and specifications to generate accurate shop drawings for approval and fabrication. Collaborate closely with the detailing and modeling team to meet tight deliverable deadlines. Prepare and submit RFIs (Requests for Information) when additional details or clarifications are required. Work with .NC1 and .dxf file outputs for automated beamline and plasma table machinery. Review, check, and verify drawings and submittals for accuracy and completeness. Prepare accurate 3D models and fabrication drawings using Tekla Structures (or similar software). Generate shop drawings, erection drawings, and CNC data for steel fabrication and field installation. Review contract drawings and specifications to ensure compliance with project requirements. Coordinate with project managers, engineers, and shop/field personnel to resolve design issues. Ensure drawings meet AISC standards and company quality guidelines. Required Skills & Qualifications Minimum 5 years of structural steel detailing experience Proficiency with Tekla, SDS/2, AutoCAD, or similar software Strong understanding of steel fabrication and erection practices Experience supporting project management or estimating functions Ability to read and interpret complex drawings Strong organizational and communication skills Experience with Tekla Structures for steel detailing. Proficiency with Bluebeam Studio software. Reliable, punctual, and able to work 40 hours per week on-site. Highly organized with a commitment to producing accurate, high-quality work. Self-motivated, strong problem-solving skills, and able to manage multiple tasks effectively. Capable of working efficiently with minimal supervision. Strong written and verbal communication skills.
    $57k-102k yearly est. 19h ago
  • Chief of Staff to the COO

    Coinbase 4.2company rating

    Chief operating officer job in Boise, ID

    Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. Act as a force multiplier for the COO by ensuring priorities are advanced, time is focused on the highest-impact areas, and voice is amplified internally and externally. Lead critical initiatives, manage special projects, and orchestrate COO responsibilities & engagements so she can operate at peak effectiveness. *What you'll be doing (ie. job duties):* * Lead special projects for areas the COO personally oversees. * Serve as a swiss army knife for solving any problem. * Prep the COO for all key engagements and decisions, and when needed act as her stand-in. * Proactively resolve problems, and deal with issues before they get to COO. * Develop compelling content and narratives for the COO for internal and external consumption (company presentations, investors presentations, external interviews and appearances, key meetings etc.). * Act as a trusted advisor to the COO and leadership, elevating insights and analysis on company operations, key management decisions and other areas. *What we look for in you (ie. job requirements):* * BA / BS degree or equivalent practical experience * 4+ years of experience in management consulting and/or in a business operations, strategy or product role at a high growth technology company * Strong analytical, and problem solving and interpersonal skills * Exceptional communication skills (written and verbal) * Comfort working in a high growth, constantly changing environment *Nice to haves:* * Entrepreneurial experience or at an earlier stage high growth technology company * Demonstrated interest in crypto and a passion for advancing our mission Job #: P73157 *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $176,035-$207,100 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
    $176k-207.1k yearly 60d+ ago
  • CEO In Training (CIT)

    Pennant Services

    Chief operating officer job in Idaho

    This opportunity is on-site in the following states: Idaho and Utah Pinnacle, part of The Pennant Group family, is currently seeking entrepreneurial leaders with proven results in building and leading exceptional teams and has a passion for the senior living industry. Join us in making an impact and shaping the future of senior care! About the Opportunity: The CEO-in-Training (CIT) Program is designed to prepare outstanding leaders for an opportunity to run one of our assisted living, independent living, or memory care communities. This salaried, full-time training program typically lasts 3-6 months, depending on your background and experience. CITs may advance to lead one of our thriving communities or future acquisition, with continued mentorship and operational support from experienced partners. As a CIT, you will gain hands-on practical experience in operations, clinical care, and business management under the guidance of an experienced Executive Director/CEO. The program offers mentorship, cross-functional training, and real responsibility in a dynamic environment. You'll learn to drive results, cultivate a strong team culture, and develop a deep understanding of the unique business models that power Pennant's success. Key Responsibilities: Engage in immersive, on-the-job training across operational, care, and administrative functions Shadow department heads and front-line staff to understand the day-to-day rhythm of community life Take the lead on real-time projects and contribute to meaningful improvements within your host community Study relevant state regulations and best practices in senior living operations Align leadership and interpersonal skills with Pinnacle's core values and mission Qualifications: Minimum Requirements: 3-5 years of leadership experience in any industry Proven success in building and leading high-performing teams Ability to inspire, set vision, and deliver measurable results Must obtain any required state licensing during their CIT program (varies by state) Open to relocation based on available opportunities Preferred Qualifications: Bachelor's degree (MBA, MHA, or related field a plus) Experience in operations, financial management or business development Entrepreneurial mindset and a heart for service About Us: Pinnacle Senior Living, a portfolio company of The Pennant Group (NASDAQ: PNTG), is redefining the senior living experience with a commitment to personalized care, vibrant communities, and empowered local leadership. As part of the Pennant family-a growing national network with over 180 affiliated locations across 14 states spanning home health, hospice, and senior living-we operate with the independence and flexibility that allow our local leaders to truly make a difference. Pennant Services provides robust clinical, legal, accounting, IT and HR support, enabling our teams to focus on delivering exceptional service and care. We are guided by the core values that shape Pennant's unique culture: Customer Second Accountability Passion for Learning Love One Another Intelligent Risk Taking Celebrate Ownership These principles drive us to create communities where residents and employees alike can grow, thrive, and feel at home. #onsite The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at ****************************
    $86k-148k yearly est. Auto-Apply 60d+ ago
  • CEO - Construction #0209

    Keller Executive Search

    Chief operating officer job in Boise, ID

    Job Description Our client, a construction company experiencing rapid expansion, is searching for a senior executive to lead all operational functions. This represents a pivotal leadership hire for an organization in a high-growth phase. The successful candidate will serve as the primary operational executive, charged with implementing strategic initiatives, building and scaling infrastructure, and ensuring accountability throughout the organization. This opportunity calls for an experienced leader comfortable navigating dynamic environments who can unite and guide a talented leadership team toward shared objectives. Candidates with substantial construction sector experience at the executive level will be strongly positioned. This role provides the chance to serve as the de facto chief executive of a business on an upward trajectory, with meaningful potential for increased responsibility and long-term leadership within the organization. Key Responsibilities: Align the executive team around unified execution standards and organizational priorities Create and deploy scalable infrastructure to accommodate ongoing expansion Enhance planning, scheduling, purchasing, and financial projection capabilities Build and oversee performance indicators, reporting dashboards, and management cadences Implement strategic plans and advance critical operational goals Uphold financial rigor, protect profit margins, and deliver strong client satisfaction results Institute consistent operational cadences across all primary business areas Requirements Essential: Demonstrated proficiency with enterprise platforms and operational management technologies Significant executive-level leadership background in complex, project-driven or operationally intensive settings Bachelor's degree in a relevant business, technical, or management field Proven track record in financial management, planning, scheduling, and procurement functions Ability to develop performance measurement frameworks, reporting systems, and leadership rhythms Strong emotional intelligence and excellent judgment Articulate communicator with robust systems-thinking capabilities Preferred: Background in founder-led organizations Multi-site or multi-business-unit operational experience Prior experience in entrepreneurial settings Spanish language skills Benefits Base Salary: $200,000 - $240,000 (commensurate with experience) Substantial performance-based bonus tied to operational KPIs 401(k) plan Medical, Dental, and Vision insurance Paid time off per company policy Relocation assistance available for exceptional candidates (case-by-case) Additional Details Travel: Up to 25% Employment Type: Permanent, Full-Time Target Start Date: Q1 2026 Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location. Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable. Privacy and Pay Equity: California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at . Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available. Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws. State-Specific Information: Rhode Island: We do not request or require salary history from applicants. Connecticut: We provide wage range information upon request or before discussing compensation. New Jersey: We do not inquire about salary history unless voluntarily disclosed. Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process. Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
    $200k-240k yearly 9d ago
  • Chief Operating Officer

    Scionhealth

    Chief operating officer job in Lewiston, ID

    Description - External At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job Summary * The Chief Operating Officer (COO) is responsible for the overall operational leadership and direction of hospital services, supporting the strategic goals of the organization. The COO ensures efficient delivery of quality patient care and oversees administrative functions, financial performance, compliance, and alignment with organizational policies. This role partners with the Market CEO and executive leadership team to drive operational excellence, staff engagement, and patient satisfaction. Essential Functions * Lead all operational aspects of the hospital, including clinical and support departments * Implement policies established by the hospital's Governing Body * Partner with the Market CEO in strategic planning and development of organizational objectives * Oversee budget development and financial performance, ensuring alignment with hospital goals * Ensure regulatory compliance with local, state, and federal guidelines, including The Joint Commission * Monitor hospital operations to assess patient population, risk factors, service needs, and efficiency * Supervise finance and business office functions to ensure accurate financial practices * Support department leaders in staffing plans and operational performance * Collaborate with the medical staff, board, and community to meet patient care needs * Attend executive committee, board, and administrative meetings * Serve as the hospital's Privacy Officer, managing privacy-related policies and investigations * Promote compliance, ethical standards, and adherence to the hospital's Code of Conduct * Ensure safe, well-maintained facilities and a positive work environment * Encourage employee engagement and high morale across the organization Knowledge/Skills/Abilities/Expectations * Strong leadership and organizational skills * Strategic thinking and planning capabilities * Knowledge of hospital operations, budgeting, and regulatory compliance * Understanding of cost reporting, profit/loss, and productivity metrics * Excellent interpersonal, communication, and team-building skills * Proficient in Microsoft Office and healthcare-related software * Ability to work effectively with diverse teams and stakeholders * Maintains confidentiality of sensitive information * Frequent sitting, walking, and computer use * Occasional standing, reaching, and lifting up to 20 lbs * Visual and auditory acuity required * Office and hospital campus settings * Occasional exposure to hospital hazards such as noise, environmental conditions, or biohazards * Use of standard PPE when in clinical areas as required Qualifications Education * Bachelor's degree in healthcare administration, business administration, finance, or clinical specialty required * Master's degree in healthcare administration, business administration, or related field preferred Licenses/Certifications * None required Experience * Minimum of 5 years of healthcare administration or management experience, preferably in a hospital setting * Prior experience as COO or CEO in a healthcare organization preferred
    $70k-125k yearly est. 54d ago
  • Director of Workforce Management and Capacity Planning

    Datavant

    Chief operating officer job in Boise, ID

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. The Director of Workforce Management, Forecast Planning & Capacity will provide strategic leadership and long-term planning for all Payer WFM programs supporting multi-site, multi-channel and Global contact center operations. This leader will own the end-to-end forecasting, capacity planning, scheduling strategy, and workforce technology ecosystem to ensure the organization can meet service, efficiency, and growth objectives. The Director will oversee a high-performing team of leaders, analysts, and system SMEs responsible for developing proactive staffing models, building scalable workforce processes, and operationalizing automated and dynamic plans across phone, digital, and outsourced channels. This role will partner closely with Operations, Finance, HR, Technology, Inventory Management, and senior leadership to align workforce strategies to business goals, emerging customer demand, and evolving contact center capabilities. **You will:** _Strategic Leadership & Workforce Planning_ + Develop the enterprise workforce management vision, strategy, and operating model for forecasting, staffing, capacity planning, scheduling, and intraday management across all channels. + Create dynamic capacity models incorporating growth projections, seasonal and cyclical patterns, product roadmap changes, financial targets and personnel types for all retrieval methods. + Lead long-range forecasting development that leverages predictive analytics, advanced modeling, and scenario planning to support budget planning and operational readiness.Build dynamic staffing frameworks that respond to real-time volume trends and inventory shifts, enabling proactive decision-making and rapid load balancing. _Operational Excellence & Technology Ownership_ + Oversee the governance, optimization, and roadmap of WFM technology systems, including forecasting engines, scheduling platforms, outbound dialers, and real-time management tools. + Drive automation initiatives that reduce manual effort, streamline capacity workflows, and increase forecasting accuracy (e.g., machine learning-enabled models, automated campaign pacing, real-time dynamic intraday tools). _Business Partnership & Cross-Functional Alignment_ + Collaborate with Operations and Inventory leaders to align staffing strategies to operational needs, inventory flows, and priority work drivers. + Partner with Finance, Operations and HR to ensure workforce plans and staffing models align with budget expectations, headcount targets, and ROI frameworks. + Present workforce forecasts, business cases, and performance narratives to executive leadership, translating data into clear, actionable insights for decision-makers. _Team Leadership & Development_ + Lead, mentor, and develop a team of managers, supervisors, analysts, and system administrators responsible for forecasting, planning, scheduling, intraday actions, and telephony operations.Establish performance standards, KPIs, and continuous improvement programs across the WFM organization. + Create a culture of operational excellence, cross-training, and analytical rigor while ensuring succession planning and skill development across the team. _Performance Monitoring & Continuous Improvement_ + Oversee enterprise reporting of forecast accuracy, staffing adherence, capacity utilization, dialer performance, and service delivery metrics. + Identify gaps in performance, workflow inefficiencies, and control weaknesses while leading strategic initiatives to close those gaps. + Optimize vendor/BPO partner models, including capacity plans, performance SLAs, and volume allocation strategies. _Risk, Compliance & Governance_ + Ensure all outbound dialing activities and workforce processes comply with regulatory requirements, risk controls, and documented procedures.Partner with business stakeholders and risk teams to maintain accurate control inventories, workflows, and monitoring routines that support consistent internal and external control testing. **What you will bring to the table:** + Bachelor's Degree in Business, Operations, Analytics, or related field (Master's preferred), or equivalent experience. + 10-12+ years of progressive Workforce Management experience, including forecasting, capacity planning, scheduling, and real-time management in a multi-channel contact center environment. + 5+ years of leadership experience managing large, multi-layered WFM teams (managers, analysts, supervisors, administrators). + Demonstrated expertise in Director-level strategic planning, including enterprise forecasting models, long-range capacity planning, budget alignment, and scenario modeling. + Advanced analytical capability, including experience developing automated forecasting models, predictive analytics, or machine learning-supported planning tools. + Proven experience overseeing large-scale telephony and outbound dialing platforms (NICE/CXOne, RingCentral, Genesys, or equivalent), including campaign strategy and system performance optimization.Strong knowledge of WFM platforms, telephony routing systems, and dialer technologies, with a focus on automation and scalability. + Exceptional business acumen, with the ability to translate data insights into strategic recommendations for senior executives. + Strong understanding of complex inventory management and how inventory flows impact capacity demand, dialing strategy, and operational performance. + Advanced proficiency in SQL, analytics tools (PowerBI, Tableau), and Excel, with the ability to build and direct analytical frameworks. + Experience working with outsourced contact centers, including staffing governance, productivity metrics, and performance management. + Deep knowledge of call center KPIs, workforce optimization methods, and operational workflows. + Outstanding communication abilities, with experience presenting to executives, leading cross-functional workstreams, and influencing strategic decisions. \#LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation. The estimated base salary range (not including variable pay) for this role is: $167,000-$208,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $167k-208k yearly 14d ago
  • Vice President of Service Operations

    Healthcare Support Staffing

    Chief operating officer job in Meridian, ID

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Shift: Monday - Friday 8:00am - 5:00pm Company Job Description/Day to Day Duties: You, as the Vice President of Service Operations will be held responsible to direct the provider operations, government program operations, business process management, claims, customer service call center, and enrollment and billing functions of the company. Essential Duties: • Direct the daily operations of Provider Operations, Government Program Operations, Business Process Management, Claims, Enrollment & Billing, and Member Service functions to ensure cost effective, efficient, and member centric service. • Ensure the fair, accurate, consistent and timely processing of claims in compliance with member policies, provider contracts, and government regulations. • Ensure BCI maintains current and accurate Provider File information. • Ensure accurate enrollment of members and timely distribution of membership cards. Ensure premiums are billed and membership is reconciled and premium payments received before releasing claims for payment. Ensure Group Administrators and/or Individuals are contacted in order to collect past due premiums. Ensure that questions regarding membership status and billings are answered accurately and in a timely manner. • Ensure Provider and Customer inquiries regarding claims status, benefits, and eligibility are answered accurately, timely, and in a manner that reflect excellent customer service. Ensure Provider inquiries for Medicare Advantage Providers are answered accurately, timely, and in a manner that reflects excellent customer service and consistent with Medicare regulations. • Responsible for the maintenance of system of clinical rules and edits necessary to protect policy holders against improper billing practices. • Provide oversight for provider network management activities related to provider information management, credentialing, risk score optimization, and provider appeals. • Develop and implement business plans assuring the delivery of cost-effective high quality medical and administrative services for Medicare and Medicaid members. Ensure revenue management and reconciliation systems that contribute to profitability and ensure compliance with governmental regulations. • Provide support for effective corporate-wide operations by participating as a member of the Executive Staff. • Ensure the highest quality of service is provided in an efficient manner by conforming to and complying with the goals and objectives of the company. • Perform other duties as requested by the Executive Vice President Healthcare Operations & IT. Management Accountabilities: • Establish division objectives that support corporate goals and produce regular status reports. • Prepare an operating budget that reflects the forecasted needs of the department and control expenditures to assure adherence to approved budgets. Manage expenses not to exceed the budget • Ensure effective workflows, maximize system efficiencies, monitor quality performance measures and confirm appropriate completion of work assignments. Make recommendations for change as appropriate. • Approve personnel actions such as hiring, disciplinary, termination and/or salary recommendations. • Participate in training, coaching and motivation of employees including career path development. Assess individual employee performance and conduct timely performance appraisals. • Promote teamwork, discussion, and cooperation among staff and other departments. Ensure timely communication and sharing of information with team members. • Work with staff to resolve work-related issues and concerns. Promote a respectful and diverse workplace. • Develop and maintain departmental policies and procedures. Qualifications Minimum Education/Licensures/Qualifications: • 10+ years in health insurance industry • 5+ years management experience • Bachelor's Degree in Business or Health Insurance Related Field Preferred Qualifications: • Master's in Business Administration or Health Insurance related field VP of Service Operations/Provider Operations/Government Program Operations/Business Process/Revenue Management for a Healthplan/Managed Care Organization/Medical Group Additional Information Interested in hearing more about this great opportunity? Please click Apply or call Gemma Halton at (407) 478-0332 ext. 153
    $111k-186k yearly est. 60d+ ago
  • Deputy Director (Research Coordination & Administration)

    Government Technology Agency

    Chief operating officer job in Idaho

    [What the role is] We are seeking for an experienced individual to join us in spearheading the development of Singapore's infectious diseases research strategy and drive the implementation of the research initiatives. The successful candidate will work closely with the Director (Research Coordination and Administration) to oversee CDA research strategy and operations, build strategic partnerships, locally and internationally. They will also assist the Director to oversee the operations of the CDA Research Company to ensure its strategic alignment with CDA. You will be working in a fast-paced and dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time. [What you will be working on] You will spearhead the development of Singapore's infectious diseases research strategy and drive the implementation of the research initiatives. Working closely with the Director (Research Coordination and Administration), you will oversee CDA research strategy and operations, build strategic partnerships, locally and internationally. You will also assist the Director to oversee the operations of the CDA Research Company to ensure its strategic alignment with CDA. [What we are looking for] Key Job Responsibilities: * Lead Singapore's national infectious diseases research strategy development and implementation * Drive high-priority national infectious disease research initiatives and objectives * Collaborate and strategise with CDA research divisions and relevant CDA groups to achieve synergism and support in achieving CDA research objectives. * Establish strategic collaborations with local and international centres of excellence including academic institutions, healthcare clusters, and public health agencies * Support capability building in infectious diseases research * Monitor and evaluate research outcomes, KPIs, and provide regular reports to stakeholders * Oversee research operations including project management, resource allocation, and outcome tracking * Ensure robust research governance and regulatory compliance * Assist to oversee the operations of the CDA research company Job Requirements: * Minimum 15 years' of experience in fields related to research administration, business administration, strategic planning and/ or policy development * 5+ years of team management experience * Strong stakeholder management skills * Track record in building successful partnerships * Strategic thinking and analytical capabilities * Strong interpersonal skills with demonstrated leadership ability * Meticulous with attention to details, responsive, and excellent communication and writing skills * Ability to work under pressure and manage multiple projects/tasks simultaneously * Independent, self-driven, and capable of multi-tasking in a fast-paced environment with tight deadlines As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.
    $53k-95k yearly est. Auto-Apply 60d+ ago
  • Director of Operations

    Prosearch Recruiting Partners Inc.

    Chief operating officer job in Boise, ID

    Job Description Director of Operations Boise, ID Base $130,000=160,000 Annual Salary DOE + Bonus + Profit Share A world-leading manufacturer of robotic machinery and automation solutions for the semi-conductor industry is hiring for a Director of Operations who has proven to excel in implementing automated machinery layouts and systems throughout customer sites in North America within a semi-conductor environment. The Director of Operations is over Special Projects will lead the installation and startup of multiple cleanroom installation projects, from concept through commissioning. The Director of Operations will be the leader of the facility and will set the precedence for optimal performance and customer experience. This is the highest role on site and key position as main POC for high-profile clientele. The Director of Operations be responsible for: Align with installation leadership to develop resource plan for technical resources Planning and executing strategy to optimize company performance and customer satisfaction of machinery Working closely with GM and department managers to define goals and KPI expectations and lead departments to meet set target objectives Communicating clearly, effectively, and efficiently at all levels inside and outside the organization Support the safety program and implement Site Safety Plans in cooperation with Safety Team Demonstrating strong understanding of design and assembly operations requirements for fabrication machinery industry Working closely with sales management and engineering teams to meet company and customer objectives Managing P&L Communicating clearly, effectively, and efficiently at all levels inside and outside the organization Create hiring, training, and other required human resource plans to support projects The Director of Operations will excel with: 7+ years of proven success in Operations Leadership Level Role (experience with Clean Rooms, Robotics, Automated Machinery highly preferred) Bachelors Degree in Business, Sales, Engineering, Industrial Technologies or related Required History of working closely with customers in the semiconductor industry P&L Experience Managing department managers in order to achieve company and customer targets Catering to high profile clients with a sense of urgency and quality control Experience implementing custom-engineered machinery or industrial construction projects throughout industrial facilities Proven history of successful team mentoring and management, optimizing business culture both locally and internationally Ability to travel as needed The Director of Operations will be rewarded with: Base $130,000-160,000 Annual Salary Performance bonuses Profit share Exceptional benefits package Comprehensive health insurance starting at $40/per pay period 401k Paid vacation & holidays Company credit card Opportunity to make a major impact, you will be recognized for your success! Paths for advancement potential to the executive team Must be authorized to work in the United States without sponsorship This Company uses E-Verify to confirm identity and employment eligibility
    $130k-160k yearly 6d ago
  • Vice President, Chief Architect

    Pagerduty 3.8company rating

    Chief operating officer job in Boise, ID

    PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. We are looking for a technologist and proven leader that is equally passionate about large scale distributed systems and leveraging architecture as a discipline that can accelerate business scale for a large and growing customer base. We believe cultivating a culture that embraces collaboration, creativity, and learning sets us up for success. You will be expected to participate in customer facing and industry engagements that yield input into our technology vision and strategy. You will report to the CTO and play a key role in working across the Engineering and Product organizations to drive alignment on design patterns, standardization and best practices to support the business.. If you are technical, creative, future focused, and excited about fostering an environment amongst our teams that helps create avenues for success and learning, then this is a great opportunity for you. **PagerDuty's Vision for Architecture** We believe sound architecture oriented thinking can help teams produce great products that deliver value and delight our customers. Striving for creative, pragmatic, and high quality enables us to deliver faster to market and maintain our brand promise of reliability. **How You Impact Our Vision:** + Lead technology strategy that influences across multiple products, teams, and geographies + Driving and promoting reliability engineering strategy and best practices + Lead design reviews to ensure scalable and reliable systems + Stay close to technology with a hands on approach + Be future focused by incorporating corporate strategy, customer needs, industry trends, and technology together + Actively participate across engineering, product and corporate strategy teams that not only result in successful outcomes for our customers but also in operational excellence + Act as coach and mentor to our Staff+ engineers + Promote a culture of creativity, learning, and collective success resulting in a technology and architecture roadmap that delivers on business outcomes + Bring a pragmatic approach to technology driven decisions and investments + Ability to participate quickly in teams at both architecture design and implementation **Requirements:** + Demonstrated experience in a similar role and capacity with distributed systems operating in cloud environments + Strong leadership skills that showcases by leading through influence across functional and organization boundaries + Experience in driving architecture throughout a product portfolio across a diverse technology organization + Experience in establishing, driving, standardizing reliability engineering practices + Excellent communications skills to engage with both business and technical audiences + Proven track record of innovative, creative, and results driven outcomes + Extensive experience with architecting and developing large scale distributed systems and developing enterprise level technology roadmaps + Experience with cloud platforms (e.g., AWS, Azure, or GCP) + Experience working with team members across various geographies + Experience in evaluating talent and products in mergers and acquisitions **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.
    $106k-146k yearly est. 60d+ ago
  • Director, Field Strategy & Operations (Everest)

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Chief operating officer job in Boise, ID

    **About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $49k-67k yearly est. 60d+ ago
  • Director, Security Operations & Resilience

    Idexx 4.8company rating

    Chief operating officer job in Idaho

    IDEXX is seeking a seasoned and strategic Director, Security Operations & Resilience to help shape and lead the evolution of our Security Operations and Vulnerability Management programs. Reporting directly to the CISO, this individual will serve as a senior leader within the Information Security organization, driving operational excellence, strategic execution, and security maturity across key domains. As the Director, Security Operations & Resilience, you will own visibility, vigilance and readiness, minimizing exposure and accelerating response. You will be instrumental in enhancing IDEXX's security posture-enabling a more resilient, adaptable, and security-aware enterprise prepared to navigate today's evolving threat landscape. You will provide both direct operational oversight and long-term strategic leadership. In this role... You will lead the Security Operations team, focusing on real-time detection, response, and automation to improve incident response capabilities. You will build and mature a full lifecycle Vulnerability Management program, from asset discovery to remediation tracking and reporting. Build and mentor high-performing security teams with an emphasis on professional development and succession planning. Partner with the CISO and the rest of the InfoSec leadership team to shape and implement the long-term cybersecurity strategy. Collaborate with business and technology leaders to embed security into operations, development, and transformation efforts. Contribute to InfoSec executive and board-level discussions, translating complex security needs into business-aligned decisions. Lead change management efforts to instill a security-first mindset across the enterprise. Ensure alignment with industry and regulatory standards including NIST, CIS, and ISO 27001. What you will need to succeed: 10+ years of progressive cybersecurity experience, including 5+ years in senior leadership Proven success building security operations, incident response, and vulnerability management programs Bachelor's degree in Computer Science, Information Security, or a related field (Master's preferred) Strong knowledge of cybersecurity frameworks and best practices (e.g., NIST, CIS, ISO 27001) Executive presence and the ability to communicate effectively across technical and business audiences Relevant certifications such as CISSP, CISM, or GIAC are strongly preferred Location: It is required that this role be on-site at our corporate HQ in Westbrook, Maine. Please be driving distance to our corporate office. Alternatively, we will consider individuals who are willing to relocate to Maine for this role. Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-EV1
    $88k-128k yearly est. Auto-Apply 60d+ ago
  • Center Operations Director

    Opportunitiesconcentra

    Chief operating officer job in Boise, ID

    Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care. Responsibilities Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure Work with clinicians to support staff competency regarding all patient care needs Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership Work with leadership to identify gaps and implement process improvement to ensure optimal patient care Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience Monitor center status, provide wait time communication, perform “white board” patient management, and provide service package expectations Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan. Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan Maintain accountability for implementing and consistently maintaining center initiatives and workflows This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Bachelor's degree preferred Some college courses from an accredited college or university or equivalent education and experience In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa Job-Related Experience Customarily has at least three or more years of work leadership or operations management experience Prior healthcare experience and/or customer service-related experience preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Strong service mentality and a focus on achieving all aspects of defined service standards Excellent telephone and personal etiquette Warm, positive, energetic, and professional demeanor Effective oral and written communication skills Tactful and diplomatic communication style Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management Performance assessment skills Continued focus on self-development Proficient in computer applications such as Word and Excel Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively Ability to resolve colleague, client, and patient issues in an effective and timely manner Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws
    $60k-108k yearly est. Auto-Apply 8d ago
  • Operations Director

    Priano Solutions

    Chief operating officer job in Boise, ID

    Operations Director - Job Description (Small RIA Firm) The Operations Director oversees the day-to-day operational functions of the firm, ensuring efficient workflows, exceptional client service support, compliance alignment, and scalable processes. This role is both hands-on and strategic, supporting advisors, managing vendors, optimizing technology, and enhancing the firm's operational infrastructure. The Operations Director reports directly to the Managing Partner/CEO. Key Responsibilities 1. Firm Operations & Workflow Management Own daily operational processes including client onboarding, account maintenance, and money movements. Evaluate, document, and improve internal workflows to increase efficiency and reduce risk. Serve as the main point of contact for custodians (e.g., Schwab). Ensure timely and accurate execution of operational requests. Develop SOP's 2. Technology & Systems Oversight Manage and optimize the firm's technology stack (CRM, portfolio management, planning tools). Assist with system integrations, troubleshoot issues, and coordinate enhancements. Train team on new technology systems 3. Compliance Support (Non-CCO Role) Assist the CCO or Managing Partner with compliance tasks (annual reviews, logs, audits). Maintain accurate recordkeeping and ensure adherence to regulatory policies. 4. Client Service Oversight Oversee client service associates and ensure consistent, high-quality client experience. Help resolve escalated client issues and ensure white-glove service. Maintain a deep understanding of custodial processes to support service workflows. 5. Vendor & Financial Operations Management Manage relationships with custodians, vendors, and service providers. Ensure operational procedures support firm profitability and scale. 6. Team Leadership & Culture Supervise operations and client service staff. Develop training programs, performance standards, and cross-team expectations. Promote accountability and a culture of continuous improvement. Qualifications 5+ years of experience in RIA operations or financial-services operations. Strong working knowledge of RIA custodial platforms and operational workflows. Proficiency with RIA technology (CRM, reporting, trading platforms). Excellent organizational, communication, and problem-solving skills. Ability to operate independently in a small-team environment. Prior experience managing or leading staff is preferred. Key Traits for Success Process-driven and detail-oriented High integrity and client-first mindset Tech-savvy with a systems-thinking approach Calm under pressure, strong follow-through Proactive, resourceful, and solutions-oriented
    $60k-108k yearly est. 10d ago
  • Director Of Operations -Cfa

    Murata MacHinery Usa 4.1company rating

    Chief operating officer job in Boise, ID

    Lead the field operations teams at multiple customer sites. Responsible for hiring, developing, and leading a diverse team of site managers, adjustment technicians, safety managers and mechanical and electrical contractors. Coordinate with MML (Japan) and other MMUSA installation leaders to drive objectives related to installation. Create long term plans and schedules to properly support projects with highly trained personnel, qualified contractors, and required materials to exceed customer expectations. Deliver team performance that meets or exceeds the expectations of both customer and company in areas of safety, schedule, cost, and quality. Capable of managing a diverse organization located at various locations and preventing escalations from reaching senior leaders. Manage largest projects and most difficult customers and is member of the CFA staff. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. OPERATIONAL LEADERSHIP Models safe behaviors and drives safety program at operational and organizational level Supports the quality process to deliver quality and QA/QC requirements and facilitate high quality handoff to customer and service team on site. Hires, trains, and manages diverse teams of leaders, quality, technical and safety personnel. Manages customer relationships through project meetings, on-site and remote interactions, and leadership of project teams to enhance relationships and customer satisfaction. Capable of managing teams that manage project execution >$100 million in value across multiple sites or single sites >$250MM Manages labor and contract budgets in excess of $10 million in value at multiple sites and/or challenging customer locations with total team size >200 employees/contractors. Proactively address problems and manage escalations to achieve customer satisfaction and address root cause issues. TEAM DEVELOPMENT Coaches and mentors site leadership personnel to deliver project objectives. Hires new talent and develops the next generation of site leaders and technical experts. Works with peers in safety, quality, continuous improvement, sales/account management and MML to support efforts and initiatives. Creates success through effective team building and organizational strategy efforts. Works with purchasing department to develop contractor performance metrics and development processes. ORGANIZATIONAL LEADERSHIP Assists General Manager and division staff in developing strategic objectives and other long-range goals. Creates long range planning goals for people and projects to meet organizational objectives. Works successfully with global operations leadership to align goals and implement plans. Drives efforts to deliver continuous improvement and drives efficient processes and practices. Improve collaboration and working relationships between Murata Machinery USA and Murata Machinery Japan. Develop and implement critical KPI's for each department to measure effectiveness. Develops annual and long-range budgets and profit/loss plans in cooperation with the GM. Troubleshoot, analyze, document, and communicate findings and solutions, for problems with assigned systems to the component level and/or software. MANAGEMENT RESPONSIBILITIES Work with assigned personnel to provide recognized quality installation of North America CFA installations. Responsible for interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; address complaints and resolve problems. Qualifications Previous site management and scheduling experience, within a construction/manufacturing environment, with past direct communication and reporting to customer management. EDUCATION and/or EXPERIENCE Bachelor's degree from four-year College or university in Engineering, 5+ years' experience in related field/position, and/or equivalent combination of education and experience. Minimum of 5 years' experience managing teams. LANGUAGE SKILLS Ability to read, analyze, and interpret customer requirements and specifications. Ability to strategize, develop, present, and negotiate on internal management and customer personnel regarding schedules and implementation/safety procedures for given contracts. Ability to write reports and to effectively present information to customers and company management. Japanese language skills preferred. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Excellent technical, financial, organizational, and "process flow" analytical ability. OTHER SKILLS AND ABILITIES Familiarity with Automated Material Handling Systems (AMHS). Understanding of Electro/mechanical and PLC skills. Working knowledge of Microsoft Word, Excel, PowerPoint and Project. Management, communication, and problem-solving skills. Self-motivated, adaptable to change and flexible regarding work schedule. Ability to handle stressful situations in a professional manner. Able to be successful in customer facing meetings and interactions. TRAVEL This position requires up to 25% travel including domestic and international with overnight stays. A valid driver's license and good driving record are required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; sit; climb or balance; stoop, kneel, OR crouch; and smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will frequently work in a semiconductor clean room environment and occasionally works near moving mechanical parts. The noise level in the work environment is usually moderate. Equal Opportunity Employer, including Veterans and Individuals with Disabilities
    $61k-104k yearly est. 9d ago
  • Deputy Director of Water Systems

    City of Caldwell, Id 3.2company rating

    Chief operating officer job in Caldwell, ID

    Assists the Director of Public Works in managing the City of Caldwell's Public Works Department with a primary focus on administration of divisions. Public Works manages the following divisions: Water, Wastewater, Irrigation and Stormwater. Oversees planning, organizing, and managing the staffing, budget, and operational activities in assigned areas; may act as Director of Public Works as delegated. Work is performed under the direction of the Director of Public Works with considerable leeway granted for the exercise of independent judgment and initiative. The principal duties of this class are performed in a general office environment and throughout the city. Exempt position. Responsibilities * Directs and oversees organizational units within assigned Divisions. * Works with Division Superintendents to develop goals and plans for the identification and evaluation of the City's Public Works' needs. * Establishes and oversees the implementation of programs designed to meet the annual and long-term objectives of the Department. * Oversees preparation and monitors the activities of the operational, capital improvement and capital equipment budgets of assigned Divisions and makes budgetary recommendations to the Public Works Director. * Maintains open communication with Public Works Director, Mayor and City Council. * Confers with City officials, contractors, and others in regard to any Public Works matters as necessary. * Ensures all Public Works activities within assigned divisions are in compliance with City codes and policies and State directives. * Works closely with State and Federal Regulatory Agencies. * Acts as a liaison between the Public Works Department and local residents, contractors, business representatives, government agencies, and other related professionals to ensure positive public relations. * Works closely with other Public Works supervisory personnel to promote positive work attitudes within the department and maximize teamwork and cooperation by all departmental employees based on the City's and Public Works Department's mission, vision, and values. * Directs departmental operations and procedures to stay abreast of changing trends and practices in Public Works field and meet the changing needs of the city. * Addresses citizens' concerns or complaints and takes appropriate action to ensure citizen satisfaction or a timely resolution of complaints. * Plans, supervises, and evaluates the work of assigned departmental personnel, including providing approval for the selection of staff, monitoring work schedules, interviewing for new or vacant positions, providing direction when necessary, disciplining as required, managing conflict, and rewarding employee performance when appropriate; or makes recommendations which are given particular weight about the change of status of other employees. * Implements policies and procedures as directed by the Public Works Director, the Mayor, and City Council by completing assigned studies, making reports and recommendations, developing projects and making presentations. * Attends meetings, conferences, workshops, and training sessions and reviews publications and audio-visual materials to become and remain current on principles, practices, and new developments in assigned work areas. * As directed, acts as Public Works Department representative in local, regional, and statewide matters related to assigned divisions including, trainings, rulemaking sessions, committees, boards, and meetings. * Provides extensive contact with the public including attendance of evening meetings and the need to be available "on-call" for emergencies. * Works closely with Engineering Division staff generally and in the consultant selection for design and construction of public works projects. * Performs other duties as assigned. Minimum Qualifications * Graduation from an accredited college or university with a bachelor's degree in civil engineering, or another related field. * Extensive experience in public works engineering, operations, and management. * Any equivalent combination of experience and training which provides the knowledge, skills, and abilities necessary to perform the work. * Registered Professional Engineer licensed in Idaho. * Possession of a current and valid driver's license. * Subject to a pre-employment background check and drug screening (including prescription medication).
    $47k-69k yearly est. 40d ago
  • Business Operations Director

    Cushman & Wakefield Inc. 4.5company rating

    Chief operating officer job in Boise, ID

    Job Title Business Operations Director With account and/or client leadership, ensure that all Project Management deliverables are met including SLA and KPI requirements. Assist in defining immediate and long-term client goals concerning amounts and types of office space that are required over time and a strategy for achieving these objectives in a cost-effective manner. Job Description * Direct the overall development of new project activities and the activities of all current projects within an assigned geographic region or specific account. Work closely with the National Director or Account Director with regard to proper staffing, future projects, and maintaining proper client relationships * Prepare project reports illustrating conclusions and recommendations and conduct meetings with owners and project team members to resolve issues during the project design development stages. Participate in structuring the selection of the interior architects and other professionals and advise client on final recommendations. Evaluate existing and proposed project sites and facilities with respect to program requirements. Ensure the resolution of programming issues through project completion * Advise the client and other members of the project team with respect to base building and interior project management. Evaluate and critique the progress of design development, budget and schedule from a client point of view - recognizing that base building and interiors issues overlap and are part of an integrated system * Refine existing Client Solutions Project Management services to meet potential client requirements. Communicate and promote these services to potential clients and to other C&W professionals * Observe corporate policies and procedures * Maintain high qualitative and quantitative standards of work performance * Strive constantly to improve skill and work knowledge; keep up to date in the field of specialization * Cooperate with other personnel to achieve corporate goals and objectives as to quality, service, cost and profit * Report to immediate supervisor(s) major problems and findings and results achieved with recommendations * Obtain buy in for organizational changes, team commitments, and expenditures in excess of approved budget * Establish goals and objectives with timetables for the organizational unit and sub-units supervised * Select subordinates with approval of appropriate supervisors; delegate to each necessary authority and responsibility for performance of assigned functions * Train, develop, motivate and discipline subordinates, as necessary, to meet established goals; review and appraise their work performance * Implement government laws and regulations and adhere to established rulings of government authorities * Maintain portfolio CapEx plan and assist in preparing forward looking Real Estate outlook * Schedule internal, external and client resources on a portfolio level KEY COMPETENCIES 1. Communication Proficiency (oral and written) 2. Client Focus 3. Leadership 4. Technical Proficiency 5. Consultation IMPORTANT EDUCATION * B.S. Degree in Engineering, Architecture or related field required, Masters degree preferred. IMPORTANT EXPERIENCE * Minimum of 10 years related experience in an engineering/construction project accountability role Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 193,800.00 - $228,000.00 Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at ************** or email ***********************. Please refer to the job title and job location when you contact us. INCO: "Cushman & Wakefield"
    $52k-80k yearly est. Easy Apply 16d ago
  • Director of Operations

    JTS 4.6company rating

    Chief operating officer job in Caldwell, ID

    SUMMARY: The Director of Operations is responsible for providing strategic and operational leadership for manufacturing operations, with direct accountability for the performance of the (Nampa or Caldwell) facility. This role ensures operations are safe, efficient, scalable, and aligned with company objectives for quality, delivery, cost, and growth. The Director of Operations partners closely with Engineering, Supply Chain, Quality, and Executive Leadership to deliver high-quality, custom-engineered solutions that meet the critical demands of our customers while building a strong, people-centered culture of operational excellence. Accountabilities: Provide strategic and operational leadership across all manufacturing operations, including fabrication, assembly, logistics, maintenance, and safety. Establish and execute operational strategies that align with company goals for growth, customer satisfaction, quality, and cost performance. Champion a safety-first culture, ensuring compliance with all safety, environmental, and quality standards. Oversee production planning, capacity management, and resource allocation to consistently meet delivery commitments and customer expectations. Drive continuous improvement initiatives across operations, leveraging lean manufacturing principles to improve efficiency, reduce waste, and increase productivity. Own and manage operational KPIs (on-time delivery, safety, quality, labor efficiency, cost, etc.), providing clear reporting and insights to executive leadership. Lead and develop plant leadership, including Plant Managers and/or Supervisors, ensuring strong succession planning and leadership capability. Partner with HR to recruit, develop, and retain a high-performing workforce while fostering engagement, accountability, and inclusion. Collaborate cross-functionally with Engineering, Quality, and Supply Chain to resolve operational challenges, support new product introductions, and execute custom-engineered solutions. Develop and manage operational budgets, capital planning, and cost controls, including labor, equipment, and facility investments. Support scalability and operational readiness for future growth, including systems, processes, and organizational design. Perform other duties as assigned. Supervisory Requirements Direct oversight of Production Managers, Production Supervisors, and operational leaders. Responsible for hiring, performance management, coaching, leadership development, and succession planning within operations. Attributes Safety First: Leads with an uncompromising commitment to safety. Have Humanity: Fosters a respectful, inclusive, and people-centered workplace. Be Transparent: Communicates clearly and honestly across all levels of the organization. Drive Innovation: Champions continuous improvement, operational excellence, and data-driven decision-making. Be Resilient: Demonstrates calm, adaptability, and decisive leadership in the face of challenges. Always Reliable: Ensures consistent execution of production goals, compliance standards, and cost controls. Grit: Leads with perseverance and discipline. Required Knowledge/Experience: Bachelor's degree in Manufacturing, Engineering, Operations Management, or a related field. 10+ years of progressive manufacturing experience, including at least 5 years in senior operations or plant leadership roles. Experience in custom manufacturing, metal fabrication, or enclosure production strongly preferred. Proven track record of leading multi-disciplinary teams and delivering measurable improvements in safety, quality, delivery, and cost. Strong working knowledge of lean manufacturing, continuous improvement methodologies, and ERP systems (Microsoft Dynamics 365 a plus). Excellent leadership, strategic thinking, organizational, and communication skills.
    $59k-98k yearly est. Auto-Apply 4d ago
  • Director of Base Operations

    Tamarack Resort

    Chief operating officer job in Donnelly, ID

    This role owns the arrival-to-experience journey, ensuring guests move seamlessly from parking to ticketing, rentals, gear valet, guided activities, and on-snow access with exceptional service, safety, and efficiency. This position oversees ticketing operations, rentals and tune shop, gear valet, guided services, parking and transportation, snow removal, base-area facilities, and ticket access at the gates, and works in close coordination with Retail, Sports School, Mountain Operations, Lodging, Food & Beverage, Events, Golf and Marina Operations, Real Estate, and The Club. The Director of Base Operations plays a critical leadership role during peak periods, weather events, and times of active development. EMPLOYEE EXPERIENCE Working at Tamarack is an incredibly rewarding and magical experience. Not only will you be working in a beautiful mountain environment, but you will also receive amazing employee perks like a season pass for you and your family, resort discounts, free childcare and more! Tamarack Resort offers a comprehensive benefits package including free childcare, season passes, employee housing in our brand-new housing units, resort discounts, 401k, health, dental, vision, life insurance, and more! We are passionate about guest service and delivering memorable experiences to all who enjoy Tamarack. Mountains, meadows and lakes are for everyone, and our resort community is no different. We are committed to promoting equality, diversity and inclusion in hiring, training, and career advancement. We celebrate and respect our diverse team members and guests. RESPONSIBILITIES Base Area & Village Operations Own daily operations of Tamarack's base area and village year-round. Ensure efficient guest flow from: Parking and shuttle arrival Ticket purchase and validation Rentals and tune shop Gear valet and guided activity check-in Ticket access at lift gates and entry points Expected to be onsite and available during all peak operating periods, including in-season dates, holidays, and events, and no less than five days per week during non-peak seasons. Coordinate closely with Mountain Operations, Ski Patrol, Lodging, Food & Beverage, Events, Real Estate, and The Club. Ticketing Operations & Gate Access Oversee all base ticketing functions, including ticket desks, RFID systems, and lift gate access. Ensure a seamless, low-friction experience at ticket gates, minimizing delays, errors, and guest confusion. Partner with Mountain Operations to align staffing, signage, and procedures during peak demand. Coordinate with Revenue and Marketing on pricing changes, promotions, and product rollouts. Monitor performance metrics including wait times, labor efficiency, and access issues. Rentals & Tune Operations Lead all rental and tune shop operations, ensuring high standards for equipment quality, safety, boot fitting, and turnaround times. Align staffing, inventory, and systems with visitation patterns and peak demand. Ensure wait times remain under 20 minutes through proactive planning and execution. Gear Valet Operations Oversee Tamarack's gear valet program as a premium guest experience. Ensure secure storage, efficient staging, and coordination with lodging and base-area teams. Maintain wait-time standards and service consistency. Guided Services Provide operational oversight for guided services, including: Guided fishing (winter and summer) Zip line operations Other guided activities developed in response to market demand Own guest check-in, staging, equipment logistics, guide staffing, and safety protocols. Partner with Marketing, Revenue, Facilities, Mountain Operations, and The Club to launch and scale guided experiences. Ensure staffing and operating plans maintain wait times under 20 minutes Parking, Transportation, Snow Removal & Facilities Oversee parking operations, traffic flow, and shuttle systems. Own planning and execution of snow removal and ice mitigation across base-area roads, parking lots, walkways, and plazas. Ensure all guest-facing facilities within the village and base area are neat, clean, organized, and that slip-and-fall risks are appropriately mitigated. Ensure pedestrian safety, ADA accessibility, and emergency access during winter operations. Partner with Facilities and Mountain Operations on storm response and weather-related impacts. Safety, Risk & Emergency Response Champion a strong safety culture across all base operations. Ensure compliance with OSHA standards, local regulations, and Tamarack's Emergency Response Plan. Serve as a key leader during severe weather events, guest incidents, and base-area emergencies. Staffing, Leadership & Culture Recruit, train, and lead year-round and seasonal teams across base operations. Develop department leaders across ticketing, rentals and tune, gear valet, guided services, transportation, parking, and snow removal. Flex staffing to meet guest needs wherever they arise. Implement cross-training so team members can support multiple base operations functions. Build staffing plans aligned with visitation trends and seasonal demand. Foster a culture of accountability, teamwork, and operational excellence. Budgeting & Financial Management Develop and manage operating budgets for base operations and guided services. Monitor labor, expenses, vendor contracts, and snow removal resources. Identify efficiencies while maintaining guest experience and safety standards. Contribute to capital planning for base-area infrastructure, equipment, and access systems. Events & Year-Round Operations Support summer and shoulder-season base-area operations and resort events. Ensure base operations scale effectively for event days and peak visitation periods. Qualifications Required 7-10+ years of senior operations leadership experience in ski resorts, destination resorts, or complex guest environments Experience managing high-volume guest flow, ticketing systems, access control, or snow operations Proven ability to lead large seasonal teams Strong operational judgment and decision-making skills Preferred Four-season resort experience Experience with RFID gate systems and winter storm response Experience operating alongside active real estate development or construction Core Competencies End-to-end guest flow ownership Calm, decisive leadership under pressure Strong financial and labor management Cross-functional collaboration Detail-oriented execution with strategic perspective
    $60k-107k yearly est. 4d ago

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