Chief operating officer job in West Des Moines, IA
Argo Group International Holdings, Inc.and American National, US based specialty P&C companies, (together known as BP&C, Inc.) are wholly owned subsidiaries of Brookfield Wealth Solutions, Ltd. ("BWS"), a New York and Toronto-listed public company. BWS is a leading wealth solutions provider, focused on securing the financial futures of individuals and institutions through a range of wealth protection and retirement services, and tailored capital solutions.
Job Description
Assistant Vice President, Underwriting
As an Assistant Vice President of Property and Casualty Underwriting, you will be responsible for line profitability and oversight of departmental business operations. This will include planning, organizing, and driving strategy to continually elevate performance. To be successful, you will need to have standard or middle market underwriting experience in farm & ranch and commercial lines. You must demonstrate successful leadership of large teams, effective communication, and strong change management skills.
How you will make an impact:
Set direction for Underwriting appetite, guidelines, training, profitability, and growth for Farm & Ranch and Commercial lines
Partner with leadership team(s) to support open communication focused on increasing/enhancing productivity, improving processes, and maintaining/sustaining a positive work environment
Monitor efficiency and provide guidance for best practices surrounding Underwriting systems and processes; safeguarding that system changes and projects produce expected results and are aligned with strategic objectives and priorities
Oversee daily business operations (managing team performance, closing gaps, and ensuring deadlines/goals are met)
Manage referrals, approving complex risk within Underwriting authority
Direct workflow to create highly productive teams to meet service goals
Work cross-functionally and serve as a liaison between Underwriting and other business areas
Collaborate with team members to discuss and create developmental plans for heightened progress
Qualifications:
Bachelor's degree
Demonstrated understanding and success with standard or middle market general commercial underwriting; at least 10 years of relevant experience
Display progressive leadership responsibility through career
Possess experience with field underwriting, large account, loss control, and reinsurance placement
Ability to navigate various computer programs simultaneously (Microsoft Office, Duck Creek, Guidewire, and internal systems)
Estimated travel around 25%
Relocation assistance will be considered accordingly
Placement Locations:
Glenmont, New York
Springfield, Missouri
Omaha, Nebraska
Des Moines, Iowa
Chicago, Illinois
Richmond, VA
Position is posted between 130K and 240K
PLEASE NOTE:
Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.
If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at .
Notice to Recruitment Agencies:
Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions.
We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.
The collection of your personal information is subject to our HR Privacy Notice
Benefits and Compensation
We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.
A global leader in ingredient innovation is seeking a senior regulatory and quality professional to oversee compliance and strategy for its health-focused product portfolio. This organization operates across multiple regions and is committed to advancing food, feed, and health solutions through science-driven approaches.
Key Responsibilities
Lead and set strategic direction for Regulatory Affairs and Quality Assurance within the business unit.
Develop and manage departmental budgets and strategies aligned with overall business objectives.
Ensure compliance of products, labels, packaging, and marketing materials with global regulatory standards.
Serve as the primary liaison with regulatory authorities and oversee global approval processes.
Drive quality programs including HACCP, GMP, audits, certifications, and customer compliance initiatives.
Qualifications
Bachelor's degree with 10+ years of experience in dietary ingredients, nutraceuticals, or food ingredients; or advanced degree with 5+ years in similar fields.
Strong knowledge of U.S. and global regulatory frameworks (EU, Canada, Brazil, APAC, etc.).
Expertise in Quality Management Systems (GMP, ISO, HACCP) and regulatory dossier preparation.
Proven leadership experience managing teams and cross-functional projects.
Excellent communication, organizational, and relationship-building skills.
$77k-113k yearly est. 3d ago
Associate Director of Capital Projects
Germer International-Pharmaceutical Recruiting
Chief operating officer job in Waterloo, IA
Our client is seeking a Associate Director of Capital Projects who will be responsible for the strategic planning, execution, and oversight of capital projects. This role will provide leadership for project management, engineering design, procurement, construction, and validation of facilities, utilities, and manufacturing equipment. If you are someone who thrives in highly technical environment, this role might be the one for you!
Responsibilities:
Lead the planning and execution of site capital projects from concept through handover, ensuring quality, safety, cost, and schedule objectives are met.
Develop and manage multi-million-dollar capital budgets and resource plans in collaboration with site leadership and global engineering teams.
Oversee cross-functional teams including engineering, validation, quality, procurement, and operations personnel to ensure project alignment with site needs.
Act as the primary liaison with external architects, engineers, contractors, and regulatory authorities for capital initiatives.
Ensure all projects comply with GMP, environmental, health and safety (EHS), and regulatory requirements.
Drive risk management strategies, contingency planning, and change control processes throughout project lifecycles.
Prepare and present project updates, metrics, and risk assessments to senior management and stakeholders.
Qualifications:
Bachelor's degree in Engineering, Construction Management, or a related field required; Master's degree preferred.
Minimum of 10 years of experience in capital project execution within the pharmaceutical industry
At least 5 years in a leadership or managerial capacity overseeing cross-functional project teams.
Demonstrated experience managing complex capital projects ($10M+) in a regulated manufacturing environment.
$78k-115k yearly est. 1d ago
President and CEO - MercyOne
Regional Health Services of Howard County 4.7
Chief operating officer job in Clive, IA
The President and CEO (CEO) provides executive leadership to the Regional Health Ministry (RHM) of MercyOne to fulfill the Mission, Vision and Values of Trinity Health. Provides strategic direction to Ministry executive and senior leadership teams for the overall achievement, advancement, and success of MercyOne and in support of Trinity Health system strategic plan. Accountable for leading, guiding, and directing Trinity Health (TH) strategy with an operational emphasis on Business Development, Financial Success, System Integration, Team & Culture Building, Philanthropy, Physician Partnerships, Clinically Integrated Networks, Community Health & Wellbeing, and Advocacy for MercyOne.
About Us
MercyOne
MercyOne is a connected system of health care facilities and services dedicated to helping people and communities live their best lives. The system's more than 230 clinics, medical centers, hospitals and care locations are located throughout the state of Iowa and beyond. Today, the nonprofit Regional Health Ministry (RHM) generates more than $3.9 billion in combined revenue and employs more than 22,000 colleagues, including 1000+ physicians. Headquartered in central Iowa, MercyOne is the second largest RHM within Trinity Health.
Trinity Health
Trinity Health ($25+B) is one of the largest not-for-profit, faith-based health care systems in the nation. It is a family of 133,000 colleagues, with 8,900 employed physicians and 30,000 affiliated physicians, providing clinical caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity Health system includes 92 hospitals, 101 continuing care locations, 121 urgent care locations, 28 PACE center locations, and has many other health and well-being services. Headquartered in Livonia, Michigan, the health system provides $1.4B per year in Community Benefit and $2.9B per year in Community Impact.
Learn more at MercyOne.org and Trinity-health.org
Promise Statement
We Listen. We Partner. We Make it Easy.
Our Actions
* Listen to understand.
* Learn continuously.
* Keep it simple.
* Create solutions.
* Deliver outstanding service.
* Own and speak up for safety.
* Expect, embrace and initiate change.
* Demonstrate exceptional teamwork.
* Trust and assume goodness of intentions.
* Hold myself and others accountable for results.
* Communicate directly with respect and honesty.
* Serve every person with empathy, dignity and compassion.
* Champion health equity and common good.
Mission:
We, MercyOne, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
Vision:
As a mission-driven innovative health organization, we, MercyOne, will become the national leader in improving the health of our communities and each person we serve. We will be your most trusted health partner for life.
Core Values:
Reverence: We honor the sacredness and dignity of every person.
Commitment to Those Experiencing Poverty: We stand with and serve those who are experiencing poverty, especially the most vulnerable.
Safety: We embrace a culture that prevents harm and nurtures a healing, safe environment for all.
Justice: We foster right relationships to promote the common good, including sustainability of Earth.
Stewardship: We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.
Integrity: We are faithful to who we say we are.
Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.
Essential Functions:
Mission Leader
Stewards the Mission by leading with a demonstrated commitment to the faith, values and traditions of Catholic Health Ministries, that inspires a culture of commitment to the mission, vision and values of Trinity Health. Develops an active and deep understanding of canonical and civil responsibilities of the ministry. Provides leadership in the governance of the system. Serves as a member of the Board for assigned ministry/ies. Participates in system and Regional Health Ministry (RHM) governance to ensure a coordinated system of shared governance throughout Trinity Health. Enables the implementation of policies set by the Board of Directors.
Strategist
Leads the development of and updates to assigned ministry's strategic plan. Envisions and cultivates growth opportunities and positions the organization for anticipated threats by clearly and consistently articulating a direction for future opportunities to internal and external stakeholders. Frames strategy as a compelling and achievable story and communicates it broadly and effectively. Assures a national influence and corporate presence in public policy and advocacy efforts and provides philanthropic planning, accountability and visibility that support the organization's philosophy, Mission, and Vision. Maintains an active involvement in external organizations. Leads standardization/systemness and optimization of organizational capabilities including policy, process, and methodology, establishing a national community of practice. Develops and revises the portfolio of services, locations and capabilities that evolve and transform as regulatory and payment models change, new enabling technologies emerge, healthcare delivery requirements change and new capabilities become known. Seeks patient/member/resident/client/customer, provider, partner and colleague input for use in strategic decision-making and translates those expectations into shaping the organization's future goals and direction. Strengthens the physician delivery system and care excellence by building constructive relationships, structures and partnerships with physicians and clinicians across the system. Guides to ensure physician integration. Ensures that the physician's and clinician's perspective is adequately represented and considered in decision-making.
Results Leader
Provides executive oversight to implementing the philosophy, Vision and Mission, strategic and achieving balanced scorecard goals that include (but not limited to) patient/member care quality, patient and colleague safety, care experience, community impact, health equity, colleague engagement, clinician engagement, portfolio growth, financial plans, operating plans, and budgets/forecasts for Trinity Health. Creates a culture that is achievement-oriented and makes needed changes happen by gaining commitment from stakeholders and eliminating barriers. Leverages skill, learning, innovation and scale to maximize the capabilities of a national health system. Ensures that governance, leadership structures and decision-making authority is clearly defined, and controls are established throughout the organization thereby eliminating organizational bottlenecks and improving timeliness and effectiveness. Ensures systems are in place that enforce / reinforce internal and external stakeholders shared responsibility for delivering the right results and are carried out throughout the organization including rewarding collaboration and mutual assistance in the senior team. Actively sponsors and coaches teams working on strategic initiatives and publicly recognizes outstanding team performance.
Talent Manager
Ensures the organization has a clear and consistent message to internal and external stakeholders, recruits and fosters talent and assures that there are systems in place to keep people throughout the organization well-informed and engaged. Clearly articulates where the organization must be unified and where differences should be fostered to leverage capabilities and meet unique requirements of communities. Articulates the organization's strategy so that people at all levels see how their work contributes to the organization's success and proactively changes systems and processes that reinforce inappropriate patterns of behavior in the organization. Implements systems that strengthen competencies needed to deliver value to stakeholders. Is actively and personally involved in attracting, developing, and retaining key clinical, technical and business leaders, encourages the consideration and incorporation of diversity of views and thoughts and invests in resources that ensure colleagues can perform and develop in their current and future roles. Makes internal and external stakeholders aware of the organization's commitment to corporate citizenship.
Talent Developer
Oversees systems to develop the future talent needed of executive, middle management and front-line leadership who demonstrate a commitment to the values and traditions and can implement the mission and strategic directions of Trinity Health and architects a process to identify what the organization's future talent needs will be. Sponsors the process of aligning what the organization offers colleagues with the expectations of next-generation talent and helps key internal and external stakeholders understand the long-term benefits of working for the organization. Oversees development systems that build next-generation talent and sponsors targeted development assignments for high-potential leaders. Gives direct feedback to key leaders in the organization about their potential in the organization and finds or creates opportunities for key leaders to fulfill their career goals. Builds external stakeholder confidence in Trinity Health's leadership capability to both achieve planned business results and provide exceptional talent development experiences as a great place to work. Engages in personal continuous learning and development, including but not limited to personal leadership development and executive coaching support, evolution of healthcare science, practices and capabilities, advanced information management capabilities and enabling technologies, etc. that are required for the ministry to evolve and transform.
Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of conduct, as well as other policies & procedures in order to ensure adherence in a manner that reflects honest, ethical & professional behavior.
Leadership Competencies:
As a Trinity Health Executive, one is expected to demonstrate leadership traits which support the health system's Mission Statement, Vision, Promise and Core Values (as identified above). To this end, Trinity Health Leaders have:
* An absolute dedication to the patient experience, quality, and patient safety.
* Commitment to colleague engagement with a demonstrated ability to improve.
* Understanding and ability to implement new care models to deliver the triple aim through Alternative Payment Models.
* Appreciation for the intricacies in managing physician/clinical relationships and successfully align and engage clinicians.
* A leadership philosophy that integrates performance excellence methods and a management system to achieve continuous operational excellence.
* Ability to operate in complex matrix environment working effectively with local and system teams.
* Experience in a mission-based organization that effectively assures the development of a sustainable business model that supports effective execution of the mission - by never losing sight of it.
* Ability to lead and operationalize growing market share and covered lives.
Trinity Health Core Competencies:
* Serve in a Catholic, Mission-Driven Ministry
* Develop Self, Individuals and Teams
* Build Relationships
* Apply Strategic Thinking
* Communicate Effectively
* Expect, Embrace and Initiate Change
* Deliver Results
* Advance the Health Care Environment
Qualifications and requirements
* A minimum of ten (10) years of senior-level management experience, including experience as a Regional President/Chief Executive Officer, ChiefOperatingOfficer, and/or President/Chief Executive Officer of an integrated health care entity or large, complex heath system. While not required, experience in a Catholic or other faith-based healthcare organization is a plus.
* MHA, MBA, or other advanced degree in a related field is required.
* Advanced business and executive leadership skills to develop new or enhance existing clinical and operational strategies, business plans, policies, and programs.
* Strategic, operational, and financial turnaround experience in a large complex healthcare enterprise is preferred and a plus. Must be able to drive sustained positive financial performance.
* Deep experience with integration of services, processes, and systems.
* Experience marketing and branding within competitive markets with shifting patient populations.
* Extensive knowledge and understanding of current health care trends and practices.
* Highly developed interpersonal and communication skills and business acumen.
* Must be able to operate effectively in a collaborative, shared leadership environment.
* Ability to identify, create and foster an organizational culture that is supportive of and builds upon the Trinity Health faith-based traditions and vision for a healing ministry.
* Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
* Should have a passion for transforming a health care system into one that delivers the triple aim of better health, better care, and lower costs. Should have evidence of helping health care organizations make meaningful progress in pursuing these goals.
* Should have experience and accomplishments demonstrating a willingness and ability to manage/or be part of a management team that successfully managed across the continuum of care including physician practices and beyond the acute setting only.
* Must be able to adapt to frequently changing work priorities and be able to prioritize and balance the requirements of working with the System Office and Regional Health Ministries.
* Must be able to effectively analyze, communicate, and respond.
Physical and Mental Requirements and Working Conditions
* Must be able to adapt to frequently changing work priorities
* Must be able to travel as needed to the various Trinity Health sites.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
$207k-359k yearly est. 59d ago
Chief Operations Officer (COO)
Children & Families of Iowa 3.9
Chief operating officer job in Des Moines, IA
Children & Families of Iowa (CFI) is seeking a strategic, mission-driven ChiefOperationsOfficer (COO) to lead agency operations, strengthen program excellence, and support leadership across the organization. Reporting directly to the Chief Executive Officer, the COO is a key member of the senior leadership team and plays a critical role in advancing strategy, building infrastructure, and sustaining a collaborative, values-driven culture.
What's In It for You
Executive Leadership Impact - Serve as a core member of the senior leadership team and help shape the organization's strategic direction.
Mission-Driven Work - Lead programs that create meaningful, lasting outcomes for children, families, and communities across Iowa.
Strategic Influence - Translate vision into action by aligning operations, performance metrics, and program excellence.
Collaborative Partnership - Work closely with the CEO, Board of Directors, and Senior Leadership Team to drive innovation and long-term sustainability.
Key Responsibilities:
Strategic & Executive Leadership
Serve as a member of the agency's senior management team, contributing to organizational planning, operations, financial stewardship, and administrative policy development in alignment with core values, philosophy, accreditation, and licensure standards.
Support the governance role of the Board of Directors by providing relevant information through the CEO and/or Board Committee processes.
Represent the agency in the community in areas of assignment, as determined by the CEO.
Partner with the CEO to advance the strategic plan, enhance program delivery, implement key performance indicators, ensure contract compliance, and strengthen mission-driven outcomes.
Program & Operational Oversight
Provide executive oversight for all program operations, ensuring alignment with agency policies, QA/QI standards, accreditation, licensure, funding, and contractual requirements.
Monitor and evaluate program effectiveness using qualitative and quantitative data.
Analyze trends in populations served and community and system interfaces to identify challenges and opportunities.
Ensure the timely and professional preparation of reports related to program operations, quality improvement, and fiscal management.
People, Culture & Talent Management
Foster a positive, inclusive workplace culture and build strong relationships with staff, funders, and community stakeholders.
In partnership with the Chief Human Resources Officer/VP of HR, ensure appropriate staffing aligned with job descriptions, personnel policies, accreditation/licensing requirements, and applicable laws.
Lead and support the hiring, training, supervision, evaluation, and development of supervisory and clinical leaders.
Address employee concerns, manage disciplinary processes, and resolve workplace issues with professionalism and fairness.
Develop and implement long-term goals and accountability strategies for individuals and teams, including conducting difficult and constructive performance conversations.
Financial & Facility Stewardship
Collaborate with the CFO/VP of Finance to administer assigned operational areas within approved budgetary guidelines.
Partner with the CFO/VP of Finance to ensure facilities effectively meet the needs of staff and clients within assigned programs.
Consultation, Marketing & Development
Provide consultation, education, and subject-matter expertise across assigned programs and agency-wide initiatives.
Partner with the Chief Development Officer to support program-specific marketing, recruitment efforts, private grant applications, and fundraising activities as needed.
Shared Leadership Expectations
Teamwork & Collaboration: Maintain professional, cooperative relationships that promote a positive and productive work environment.
Culture & Values: Actively support CFI's mission, vision, and values while advancing organizational goals and policies.
External Relations: Build and sustain productive relationships with community partners, referral sources, and stakeholders.
Ethics & Diversity: Uphold the agency's code of ethics and demonstrate respect for cultural, ethnic, and individual diversity.
Attendance & Reliability: Maintain regular and dependable attendance as an essential function of the role.
Requirements
Education & Experience
Bachelor's degree in Human Services or a closely related field required; Master's degree preferred.
Significant leadership experience (typically 8+ years).
Professional-level clinical and supervisory leadership experience.
Proven ability to lead teams at both supervisory and executive levels.
Strong verbal, written, and leadership communication skills.
Core Skills
Ability to interpret professional, technical, and regulatory information and communicate it clearly.
Strong analytical, reasoning, and problem-solving skills.
Comfort with basic quantitative analysis and performance metrics.
Physical & Work Environment
Ability to perform standard office-based physical tasks, including occasional lifting (up to 10 lbs.).
Work environment may include moderate noise and occasional exposure to outdoor conditions and client settings.
Special Requirements
Completion of required background checks and mandatory child abuse reporting training.
Ability to provide own transportation.
$98k-152k yearly est. 19d ago
VP Special Assets
Greenstate Credit Union 3.9
Chief operating officer job in North Liberty, IA
The VP Special Assets is a key leadership role responsible for managing and overseeing a portfolio of high-risk and non-performing loans and distressed assets to mitigate credit losses and maximize recoveries for the credit union. This role involves developing and executing strategic action plans, negotiating loan workouts, ensuring regulatory compliance, and providing expert guidance to senior management and junior team members.
GREENSTATE CULTURE:
At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.
Salary range for this position is $186.985.50 - $218,607.74 with a progressive benefit package.
Essential Duties and Responsibilities
Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision.
Demonstrates a positive member service (internal and external) focus at all times.
Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.
Ensures confidentiality of member information.
Supports a diverse and inclusive work environment.
Portfolio Management & Strategy: Formulate and implement workout strategies, including loan modifications, restructurings, forbearance agreements, and liquidation where necessary, to minimize loss exposure.
Negotiation & Communication: Lead negotiations with debtors, borrowers, and guarantors to secure payment arrangements and resolve complex credit situations. Act as a primary liaison with external and internal legal counsel, auditors, and third-party vendors (e.g., collection agencies, appraisers, property managers, legal firms).
Financial Analysis & Documentation: Conduct comprehensive financial statement and cash flow analyses, monitor collateral adequacy, and review all relevant loan and legal documentation to ensure accuracy and compliance.
Compliance & Reporting: Ensure strict adherence to internal policies, procedures, and relevant state and federal regulations. Prepare detailed reports and presentations on portfolio performance, risk analysis, and recovery efforts for executive management, the Board of Directors, and regulators.
Leadership & Collaboration: Oversee and mentor special assets teams, providing coaching and training to foster a productive and knowledgeable department. Collaborate with cross-functional teams, including Lending, Finance and Credit Administration to identify early warning signs of credit deterioration and improve overall processes.
Job Requirements/Expectations
Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
Minimum of 10+ years of commercial banking or related experience, with a proven track record in special assets, credit risk, and/or portfolio management.
Minimum of 5+ years of management experience.
Experience working for a large financial institution is preferred.
Expert knowledge of commercial lending, underwriting, loan structures, and credit risk management principles.
In-depth knowledge of financial and legal processes related to default, foreclosure, bankruptcy, and asset recovery.
Exceptional negotiation, analytical, and problem-solving skills, with a focus on data-driven decision-making.
Strong verbal and written communication skills, with the ability to present complex information clearly to senior audiences.
Proven leadership skills, including the ability to manage and motivate a team in a demanding environment.
Proficiency in Microsoft Office applications and relevant banking/CRM software.
Experience in restructuring commercial loans, distressed asset management, and non-performing loan workouts.
Ability to develop and maintain departmental policies, procedures, training and monitoring.
Reporting Relationship This position reports to the Chief Risk Officer. Supervisory Responsibilities This position is responsible for the supervision of others. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union.
#LI #ID
$102k-145k yearly est. Auto-Apply 3d ago
Director of Workforce Management and Capacity Planning
Datavant
Chief operating officer job in Des Moines, IA
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
The Director of Workforce Management, Forecast Planning & Capacity will provide strategic leadership and long-term planning for all Payer WFM programs supporting multi-site, multi-channel and Global contact center operations. This leader will own the end-to-end forecasting, capacity planning, scheduling strategy, and workforce technology ecosystem to ensure the organization can meet service, efficiency, and growth objectives.
The Director will oversee a high-performing team of leaders, analysts, and system SMEs responsible for developing proactive staffing models, building scalable workforce processes, and operationalizing automated and dynamic plans across phone, digital, and outsourced channels. This role will partner closely with Operations, Finance, HR, Technology, Inventory Management, and senior leadership to align workforce strategies to business goals, emerging customer demand, and evolving contact center capabilities.
**You will:**
_Strategic Leadership & Workforce Planning_
+ Develop the enterprise workforce management vision, strategy, and operating model for forecasting, staffing, capacity planning, scheduling, and intraday management across all channels.
+ Create dynamic capacity models incorporating growth projections, seasonal and cyclical patterns, product roadmap changes, financial targets and personnel types for all retrieval methods.
+ Lead long-range forecasting development that leverages predictive analytics, advanced modeling, and scenario planning to support budget planning and operational readiness.Build dynamic staffing frameworks that respond to real-time volume trends and inventory shifts, enabling proactive decision-making and rapid load balancing.
_Operational Excellence & Technology Ownership_
+ Oversee the governance, optimization, and roadmap of WFM technology systems, including forecasting engines, scheduling platforms, outbound dialers, and real-time management tools.
+ Drive automation initiatives that reduce manual effort, streamline capacity workflows, and increase forecasting accuracy (e.g., machine learning-enabled models, automated campaign pacing, real-time dynamic intraday tools).
_Business Partnership & Cross-Functional Alignment_
+ Collaborate with Operations and Inventory leaders to align staffing strategies to operational needs, inventory flows, and priority work drivers.
+ Partner with Finance, Operations and HR to ensure workforce plans and staffing models align with budget expectations, headcount targets, and ROI frameworks.
+ Present workforce forecasts, business cases, and performance narratives to executive leadership, translating data into clear, actionable insights for decision-makers.
_Team Leadership & Development_
+ Lead, mentor, and develop a team of managers, supervisors, analysts, and system administrators responsible for forecasting, planning, scheduling, intraday actions, and telephony operations.Establish performance standards, KPIs, and continuous improvement programs across the WFM organization.
+ Create a culture of operational excellence, cross-training, and analytical rigor while ensuring succession planning and skill development across the team.
_Performance Monitoring & Continuous Improvement_
+ Oversee enterprise reporting of forecast accuracy, staffing adherence, capacity utilization, dialer performance, and service delivery metrics.
+ Identify gaps in performance, workflow inefficiencies, and control weaknesses while leading strategic initiatives to close those gaps.
+ Optimize vendor/BPO partner models, including capacity plans, performance SLAs, and volume allocation strategies.
_Risk, Compliance & Governance_
+ Ensure all outbound dialing activities and workforce processes comply with regulatory requirements, risk controls, and documented procedures.Partner with business stakeholders and risk teams to maintain accurate control inventories, workflows, and monitoring routines that support consistent internal and external control testing.
**What you will bring to the table:**
+ Bachelor's Degree in Business, Operations, Analytics, or related field (Master's preferred), or equivalent experience.
+ 10-12+ years of progressive Workforce Management experience, including forecasting, capacity planning, scheduling, and real-time management in a multi-channel contact center environment.
+ 5+ years of leadership experience managing large, multi-layered WFM teams (managers, analysts, supervisors, administrators).
+ Demonstrated expertise in Director-level strategic planning, including enterprise forecasting models, long-range capacity planning, budget alignment, and scenario modeling.
+ Advanced analytical capability, including experience developing automated forecasting models, predictive analytics, or machine learning-supported planning tools.
+ Proven experience overseeing large-scale telephony and outbound dialing platforms (NICE/CXOne, RingCentral, Genesys, or equivalent), including campaign strategy and system performance optimization.Strong knowledge of WFM platforms, telephony routing systems, and dialer technologies, with a focus on automation and scalability.
+ Exceptional business acumen, with the ability to translate data insights into strategic recommendations for senior executives.
+ Strong understanding of complex inventory management and how inventory flows impact capacity demand, dialing strategy, and operational performance.
+ Advanced proficiency in SQL, analytics tools (PowerBI, Tableau), and Excel, with the ability to build and direct analytical frameworks.
+ Experience working with outsourced contact centers, including staffing governance, productivity metrics, and performance management.
+ Deep knowledge of call center KPIs, workforce optimization methods, and operational workflows.
+ Outstanding communication abilities, with experience presenting to executives, leading cross-functional workstreams, and influencing strategic decisions.
\#LI-BC1
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation.
The estimated base salary range (not including variable pay) for this role is:
$167,000-$208,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
$167k-208k yearly 14d ago
President
National Roofing Contractors Association 3.6
Chief operating officer job in Des Moines, IA
Position Overview: The President will have overarching responsibility for all operations within your division. Your role will involve leading and mentoring a team of roofing professionals, ensuring the highest standards of workmanship, and cultivating strong client relationships. You will drive business growth and strategic objectives, uphold rigorous safety standards, and champion exceptional customer service. This position is crucial to achieving our company's goals and enhancing our industry leadership. Primary Responsibilities: Strategic Vision and Financial Oversight Define and execute the company's strategic vision and long-term goals to drive growth and enhance market position. Collaborates with executive leadership to develop and meet organizational goals while supplying expertise and guidance on projects, operations, and systems. Develop and oversee branch budgets, forecasts, and financial reports. Ensures that operating costs do not exceed the proposed budget. Conducts or acquires cost analysis for development projects; prepares or delegates preparation of schedule of project completion dates. Introduce cost-saving strategies and efficiency enhancements to boost profitability. Team Development and Management: Recruits, interviews, hires, and trains staff within the department. Lead, mentor, and motivate a team of project managers, estimators, superintendents and administrative staff. Establish clear performance expectations, deliver regular feedback, and conduct performance evaluations. Promote a positive and collaborative workplace that emphasizes teamwork, safety, and professional growth. Operations: Oversee all division operations, including project management, estimating, resource allocation, and quality control, ensuring efficiency and excellence. Safeguard projects are completed on schedule, within budget, and meet company standards and industry regulations. Enforce safety and quality protocols to minimize risks and ensure compliance with company, OSHA, and client standards, as well as adherence to manufacturer specifications for all projects. Maintain exceptional standards of workmanship and quality control across all roofing projects. Monitor industry trends, market conditions, and competitor activities to stay current. Identify growth opportunities and create strategic plans to expand market share and boost revenue. Work closely with sales and marketing teams to design promotional campaigns, generate leads, and acquire new business. Qualifications: Extensive experience in commercial roofing, including at least 8-15 years in a managerial or leadership capacity. Proven ability to lead and motivate teams, driving them to achieve organizational goals. Strong communication, negotiation, and interpersonal skills. Skilled in project management software and Microsoft Office Suite. Deep understanding of roofing materials, techniques, and industry best practices. Familiarity with local building codes, regulations, and safety standards. Valid driver's license with a clean driving record. Bachelor's degree in Business Administration, Construction Management, or a related field (preferred). Any equivalent combination of education and experience may also be considered.
APPLY
$87k-149k yearly est. 2d ago
Chief Operating Officer
Candeo 3.9
Chief operating officer job in Johnston, IA
Full-time Description
, Authority, and Accountability
Under the supervision of the Chief Executive Officer (CEO), the ChiefOperatingOfficer (COO) will oversee all aspects of the operational functions for all services offered to ensure efficient service delivery and compliance with regulatory standards. The COO will be responsible for the quality of all services and will ensure that all services are offered in a financially responsible manner. The COO will also ensure all operations function within the guidelines of all policies, procedures; local, state, and federal code; and regulations.
Essential Job Functions - Administration
Operational Management: Direct and oversee the operations of the company to ensure efficient performance, compliance and resource allocation.
Strategic Planning: Collaborate with the CEO and other executives to develop and implement business strategies that drive growth and profitability.
Performance Monitoring: Establish and monitor key performance indicators, analyzing operational data to identify areas of improvement.
Team Leadership: Lead, mentor, and develop the management team, fostering a culture of innovation, accountability, and excellence.
Financial Oversight: Manage budgets, forecasts, and financial reporting to ensure alignment with organizational goals.
Compliance: Ensure compliance with industry regulations, standards, and legal requirements.
Process Improvement: Identify and implement process improvements to enhance efficiency and productivity.
Client Relations: Maintain and enhance relationships with key clients, stakeholders, and partners.
Modeling: Serves as a role model for employees by doing the following
Reports for work as scheduled and consistently demonstrates dependability and punctuality
Presents a neat, clean, professional appearance consistent with expectations for others.
Adheres to and enforces agency policies and o Maintains employee and client confidentiality.
Requirements
Education, Experience and Licensure/Certification Requirements
Bachelor's degree in a related field. Masters preferred.
A minimum of five years' progressive supervisory experience or a member of the senior management team
Experience working with people with disabilities.
Strong financial background and knowledge. Experience with HCBS preferred.
Experience in achieving outcomes that lead to meaningful change and improved experiences and/or increased efficiency required.
Valid Iowa Driver's License
Fully functional cell phone
Possession of a fully functional motor vehicle that meets required operational and maintenance guidelines in accordance with the Iowa Department of Transportation motor vehicle safety standards and Candeo's Motor Vehicle Guidelines.
Ability to pass criminal history, motor vehicle, child abuse, dependent adult abuse and sex offender registry background checks. Must be free from the conviction of a prior child or dependent adult abuse, neglect, or mistreatment offense.
Salary Description $80,000.00 - $90,000.00
Chief operating officer job in West Des Moines, IA
Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different - we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion, and collaborating to provide the kind of care most of us got into this business to deliver in the first place.
Think you've got what it takes to join our TIC team? Keep reading…
A day in the life of an Operations Director for General Surgery, Colorectal Surgery, Trauma, Transplant, Surgical Oncology, and Neurosurgery
o Work closely with clinic and organizational leadership, to achieve regulatory compliance and meet organizational goals.
o Responsibility for program/service planning and development, financial performance, technical management, strategic planning and execution, process improvement, service excellence and patient satisfaction,
o Ensure that the operations of all departments/clinics within the service line reflect the mission and values of the organization.
o This position requires high level communication and customer service skills to establish and enhance positive relationships with physicians, staff, clinic leaders, colleagues, patients, and others.
Qualifications
o Bachelor's degree in business or health care related field required. Master's degree preferred.
o 3-5 years of supervisory experience required.
o Working knowledge of CPT coding, budgeting, staffing, clinic workflow, word processing and spreadsheet computer software programs required.
Essential Functions:
1. In collaboration with the physicians, assumes overall accountability for maintaining high-quality, cost-effective services within budgetary guidelines.
2. Develops annual operating and capital budgets, authorizes expenditures and monitors financial performance. Takes corrective action when appropriate to maintain control of financial resources.
3. Analyze operations to evaluate performance of a departments or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, growth opportunities, increase efficiency or policy change.
4. Directs the collection of data using various data collection.
5. Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives
6. Establish objectives and evaluative or operational criteria for units they manage.
7. Participates in strategic and long-range planning for each department/specialty.
8. Direct, supervise and evaluate work activities of medical, nursing, technical, clerical and other personal in compliance with Human Resources policies and procedures.
9. Approves, or oversees approving of, employee worked hours and forwards employee and physician payroll information to Human Resources for processing
10. Direct or conduct recruitment, interviewing, hiring and training of personnel.
11. Establish work schedules and assignments for staff, according to workload, space and equipment availability. Monitor the use of staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
12. Consistently interprets, applies and follows Human Resource and Service Line policies and procedures.
13. Assumes accountability for enhancing own knowledge through professional associations, journals, workshops, in-services, etc. to pro-actively keep updated on potential issues affecting the Service Line. Maintains awareness of applicable laws and/or regulations and remains current on changes. Recognizes implications of applicable laws and/or regulations to the Service Line and implements or recommends courses of action to ensure
14. Promotes a positive, professional image of the Service Line and The Iowa Clinic both internally and externally.
15. Promotes positive interpersonal relations and serves as a role model with all personnel.
16. Maintains awareness of own safety in carrying out duties and responsibilities. Adheres to universal precautions and infection control policies and procedures.
17. Maintains confidentiality of all patient and corporate/physician financial information. Uses discretion in patient interactions.
18. Develop and implement organizational policies and procedures for the facility or medical unit.
19. Manage change in health care delivery systems, such as work restructuring, technological innovations that shifts in the focus of care.
20. Assist in planning and implementation of key organizational strategic initiatives.
21. Regularly attends Operations meetings and other meetings as applicable.
22. Works in teams as well as coordinates and facilitates teams.
$65k-131k yearly est. Auto-Apply 10d ago
Managing Director, Northern Midwest
Intrafi
Chief operating officer job in Des Moines, IA
At IntraFi, we do more than innovate-we empower. Our services help banks provide vital financial access to small businesses, companies, and consumers across the country. With a network of more than 3,000 financial institutions, we help support the institutions that drive our economy, enabling them to fund affordable housing, family farms, and businesses of all sizes. The ability to lend locally strengthens our financial system, and our team plays a direct role in making that possible. It is this greater purpose that brings people to IntraFi and keeps them here.
As the nation's largest deposit allocation service provider and the inventor of reciprocal deposits, IntraFi has spent over two decades creating dynamic solutions that help financial institutions grow, manage liquidity, and serve their communities. Our impact extends across institutions of all sizes-from community banks to large financial organizations-which enables us to achieve aggressive business growth objectives while helping strengthen the broader financial system. Consistently recognized by
American Banker
,
Washington Post
, and
Fortune
as one of the best places to work, we offer a collaborative, flexible environment where innovation thrives. Join us and be part of a team making a meaningful impact on the industry, on financial institutions, and on the future of financial services.Your Role
Leveraging your experience and results-oriented mindset, you will be a key member of our sales team. Specifically, you will focus on developing and maintaining relationships that will drive revenue growth and expand opportunities. You will play a pivotal role in promoting our market presence and achieving ambitious sales targets.
Your Responsibilities
Cultivating and maintaining strong, synergistic client relationships so as to understand client needs and challenges and provide solutions that leverage and grow the value of IntraFi's services.
Identifying and energetically pursuing new market opportunities, target segments, and potential clients to expand market penetration.
Collaborating with our product and service teams to tailor the use of IntraFi's product suite for specific client objectives and needs.
Working closely with cross-functional teams to ensure seamless execution of sales initiatives.
Staying abreast of industry trends, competitor activities, and emerging technologies to ensure IntraFi remains nimble and responsive to client demands and market opportunities.
Leveraging market insights to refine sales strategies and stay ahead of the curve.
Monitoring sales performance metrics, including conversion rates and pipeline growth, to meet established performance goals.
Sharing regular updates with senior management on sales progress and market trends.
Required Experience, Skills, and Qualifications
Experience with artificial intelligence (AI) tools to optimize workflows, problem-solving, and productivity.
10+ years of relevant work experience, including proven experience as a successful sales leader, preferably in financial services
Experience working with broker-dealers, encompassing both retail and institutional business models
Existing network of relationships across large brokerage firms
Aptitude and curiosity to quickly learn new products and services, coupled with a self-starter mindset
Strong analytical skills and data-driven decision-making abilities
Excellent interpersonal and communication skills
Ability to thrive in a fast paced, dynamic, collaborative environment
History of meeting and/or exceeding sales goals
Willingness to travel extensively
Bachelor's degree
For this position, the total compensation (base and commission) estimate is $240,000 to $320,000. These plans are based on achievement against sales targets and/or business objectives. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The compensation range is subject to change and may be modified at any time.
Employee Benefits:
401(k)401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Parental leave Professional development assistance Referral program Vision insurance
IntraFi LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, veteran status, disability, or sexual orientation in employment of the provision of services.
IntraFi's job application process may include online videoconference interviews, in-person interviews, presentations, and computer-based assessments. If you require reasonable accommodation to complete any part of the application process, please contact **************.
$69k-129k yearly est. Auto-Apply 60d+ ago
VP of Operations
Pneumatic Scale Angelus
Chief operating officer job in Mediapolis, IA
About Us:
Headquartered in St. Louis, MO, USA, Afinitas is the global market leader for pipe and precast concrete equipment, forming systems and concrete accessories used to build the world's critical transportation, water and utility infrastructure systems. Afinitas is known for the innovative technologies and services it provides through its trusted HawkeyePedershaab, BFS, New Hampton Metal Fab and other well-known brands, which customers have relied upon for decades. Afinitas is a part of BW Forsyth Partners, LLC, the investment arm of Barry-Wehmiller, a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.
Job Description:
The VP, Operations - Equipment & Automation (E&A), is responsible for leading Afinitas's global Equipment & Automation (E&A) operations, providing strategic leadership for all global manufacturing locations. The VP, Operations - E&A, will work with senior leadership to guide the business and improve operations, drive direct margin performance and level loading, across all sites.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
Develop a strategy for level loading across the E&A platform, with a focus on operational efficiency and margin optimization.
Drive engagement and accountability for Safety, passionately pursuing genuine leadership and individual ownership for the safety and wellbeing of team members in your span of care. Ensure compliance with all applicable laws and regulations issued by federal, state, and local regulatory agencies.
Create, manage, and control global operational budgets, monitor expenditures, and drive initiatives to reduce costs and maximize profitability.
Direct and measure global manufacturing processes, ensuring finished goods meet required quality standards, delivery targets, and customer expectations.
Implement robust quality assurance and control systems to maintain high product quality and foster a culture of continuous improvement.
Lead, mentor, and develop global manufacturing site leaders and teams, fostering a productive, inclusive, and high-performing work environment.
Identify opportunities for operational improvements, implementing best practices to enhance efficiency, productivity, and scalability.
Able to build strong partnerships within the division, and drive accountability for operations, business development and profitability.
Build strong partnerships within the division, especially with the VP, Engineering - E&A to ensure Engineering standards are driven through to production and overall divisional objectives are achieved.
Influence internal teams to rise to the challenge of meeting customer needs/wants and help galvanize teams to meet critical objectives; ensuring all customer expectations (both internal and external) are met.
QUALIFICATIONS
A successful blend of entrepreneurial disposition and established business experience to effectively lead the division through operational improvement and growth.
A minimum of a Bachelor's degree with 10+ years of progressively responsible experience in business leadership.
Progressive leadership experience in global operations and cost accounting, with multi-site/entity and multi-currency environment preferred.
Executive presence and dynamic interpersonal skills, with the ability to navigate complexity with diplomacy and integrity.
Excellent team building and change management skills, with the leadership skillset to recruit, train, coach, and mentor top-quality team members at both Division and operating site level. Be a team player and foster teamwork across sites and teams.
Strong problem-solving and strategic thinking skills for assessing needs and recommending changes.
Excellent communication skills, both verbal and written, that conveys a message that is clear, concise and compelling, with proper direction.
Frequent domestic and periodic international travel will be required.
WORK ENVIRONMENT
This is an office position that will require travel to a manufacturing facility. The employee must be able to correctly wear and use any Personal Protective Equipment (PPE) required by the employer when in the manufacturing area.
#LI-AS2
At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.
Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.
Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.
Company:
Afinitas
$123k-212k yearly est. Auto-Apply 11d ago
Director, Regional Operations
Black Powder Search
Chief operating officer job in Sioux City, IA
A leading telecommunications provider is seeking a Director of Regional Operations to oversee performance, growth, and customer experience across multiple markets. This leadership role will guide strategic initiatives, partner cross-functionally to drive subscriber growth, and represent the company within local communities. The ideal candidate will bring a strong background in operations, people leadership, and performance management, along with a deep understanding of the cable or telecommunications industry.
REQUIRED QUALIFICATIONS
Minimum 10 years of experience managing teams
Associate degree or equivalent in Business or related field (substitutable with equivalent experience)
Proven performance management and leadership experience in operational settings
Industry experience in cable, broadband, or telecommunications
Strong analytical skills with proficiency in Microsoft Excel, Teams, and Power BI
Demonstrated ability to make sound decisions, act with discretion, and influence organizational outcomes
Excellent interpersonal, communication, and relationship-building skills
Skilled in leading change and building consensus across functions
Experience using metrics to drive results and continuous improvement
PREFERRED QUALIFICATIONS
Bachelor's degree in Business or a related discipline
Familiarity with competitive planning and market positioning strategies
LOCATION
Sioux City, Iowa OR Vincennes, Indiana
COMPENSATION AND BENEFITS
Base salary range: $130,000-$150,000
Total compensation target: $160,000-$190,000 including performance bonus
Medical, dental, and vision insurance beginning on the first day of employment
Life insurance coverage for employee, spouse, and children
Generous paid time off including vacation, personal, and sick days
401(k) with 100% company match up to 5%, effective from day one
Tuition reimbursement up to $5,250 in the first year
Legal plan with identity theft protection
Community engagement support and associate recognition programs
Opportunities for advancement within a collaborative work culture Transcribe clearly using these domain terms and proper nouns when appropriate.
$130k-150k yearly 60d+ ago
Director of Operations
Management Recruiters of Tallahassee 4.4
Chief operating officer job in Des Moines, IA
Director of Operations - Multi-Site Manufacturing
Retained Search | Midwest + Southeast | Precision / CNC / Custom Manufacturing
A privately held, growth-focused manufacturer is seeking a hands-on, people-first Director of Operations to lead design and production across two U.S. facilities. This is a critical, high-impact role overseeing the full lifecycle of custom, complex manufacturing operations-design, scheduling, purchasing, CNC machining, assembly, sampling, and shipping/receiving.
We're looking for a builder. Someone who develops strong teams, drives continuous improvement, and elevates performance across every function they touch.
What You'll Lead
Set the operational strategy-short-term execution + long-term planning
Ensure high-quality, efficient, safe manufacturing operations
Manage budgets, staffing levels, materials, and overall productivity
Lead and mentor departmental managers; build a culture of accountability
Teach and deploy Lean tools at all levels
Reduce scrap, improve throughput, and optimize flow
Spearhead major projects: plant layouts, capital equipment installations, and process transformations
Act as the bridge between leadership, teams, and the manufacturing floor
What You Bring
A people-centered leadership style that builds trust and performance
10+ years in manufacturing operations; proven results driving improvements
5+ years leading a large segment or full plant operation
Strong Lean expertise and enterprise-level process improvement experience
Solid technical foundation; CNC knowledge strongly preferred
Excellent communicator, problem-solver, and decision-maker
Role Details
Full-time, multi-site leadership role
Travel up to 25%
Mix of office + hands-on floor presence
Competitive compensation package
Ideal Background
BA/BS in Industrial, Mechanical, Business, or related technical field
Experience in custom or contract manufacturing
Comfortable leading both strategic initiatives and day-to-day operations
$61k-97k yearly est. 41d ago
Director, Field Strategy & Operations (Everest)
Otsuka America Pharmaceutical Inc. 4.9
Chief operating officer job in Des Moines, IA
**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day.
**Position Overview:**
The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence.
This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used.
**Key Responsibilities:**
+ **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency.
+ **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution.
+ **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through.
+ **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities.
+ **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI.
+ **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities.
+ **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities.
**Qualifications:**
+ Bachelor's degree required; MBA or advanced degree preferred.
+ Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution.
+ Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required.
+ Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization.
+ Ability to focus on priorities and resolve operational issues effectively.
+ Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$47k-65k yearly est. 60d+ ago
Director of Operations
Mrinetwork Jobs 4.5
Chief operating officer job in Des Moines, IA
Job Description
Director of Operations - Multi-Site Manufacturing
Retained Search | Midwest + Southeast | Precision / CNC / Custom Manufacturing
A privately held, growth-focused manufacturer is seeking a hands-on, people-first Director of Operations to lead design and production across two U.S. facilities. This is a critical, high-impact role overseeing the full lifecycle of custom, complex manufacturing operations-design, scheduling, purchasing, CNC machining, assembly, sampling, and shipping/receiving.
We're looking for a builder. Someone who develops strong teams, drives continuous improvement, and elevates performance across every function they touch.
What You'll Lead
Set the operational strategy-short-term execution + long-term planning
Ensure high-quality, efficient, safe manufacturing operations
Manage budgets, staffing levels, materials, and overall productivity
Lead and mentor departmental managers; build a culture of accountability
Teach and deploy Lean tools at all levels
Reduce scrap, improve throughput, and optimize flow
Spearhead major projects: plant layouts, capital equipment installations, and process transformations
Act as the bridge between leadership, teams, and the manufacturing floor
What You Bring
A people-centered leadership style that builds trust and performance
10+ years in manufacturing operations; proven results driving improvements
5+ years leading a large segment or full plant operation
Strong Lean expertise and enterprise-level process improvement experience
Solid technical foundation; CNC knowledge strongly preferred
Excellent communicator, problem-solver, and decision-maker
Role Details
Full-time, multi-site leadership role
Travel up to 25%
Mix of office + hands-on floor presence
Competitive compensation package
Ideal Background
BA/BS in Industrial, Mechanical, Business, or related technical field
Experience in custom or contract manufacturing
Comfortable leading both strategic initiatives and day-to-day operations
$51k-87k yearly est. 2d ago
Operations Director
Telcom Construction
Chief operating officer job in Cedar Rapids, IA
**Discover a more connected career** The Operations Director is responsible for the overall success of contracts being fulfilled out of their assigned location and serves as a liaison between project assigned personnel and executive management. It is accountable for establishing and maintaining a mutually beneficial working environment for the location's employees, providing management, communication and leadership to facilitate sound business decisions across multiple customer contracts to ensure division success. And, it monitors and ensures customer satisfaction and cultivates new business opportunities
**Connecting you to great benefits**
+ Weekly Paychecks
+ Paid Time Off, Parental Leave, and Holidays
+ Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
+ 401(k) w/ Company Match
+ Stock Purchase Plan
+ Education Reimbursement
+ Legal Insurance
+ Discounts on gym memberships, pet insurance, and much more!
**What you'll do**
+ Assumes complete responsibility for the assigned Construction Division, its operations, its equipment and its facilities
+ Assumes complete responsibility for safety requirements by holding others accountable and supporting commitment to worker safety, worker's compensation loss management and DOT compliance in coordination and cooperation with the EHS department;
+ Maintains regular communication with internal and external stakeholders in effort to monitor and ensure customer satisfaction and organizational congruence;
+ Identifies and implements continuous process improvement initiatives to allow efficient service delivery;
+ Identifies, analyzes and reports key performance indicators of divisional operations and holds stakeholders at all levels accountable to them, ensuring employee engagement, maximum productivity and maximum profitability;
+ Monitors and holds others accountable to maintaining an appropriate and effective work schedule and quality control program to ensures the Company's promises of quality and timeliness are met;
+ May be responsible for the employee and subcontractor schedule - budgets time required to meet production deadlines in a safe manner;
+ When utilized, works closely with Project Management personnel to ensure smooth departmental hand offs and appropriate information and documentation flow;
+ Acquires complete knowledge of assigned contracts including in depth knowledge of units, pricing, systems and other specific customer requirements. Trains and holds direct reports accountable to such knowledge as it is necessary to effectively perform their jobs;
+ Seeks new business opportunities;
+ Actively involved in the bid compilation and contract negotiations;
+ Negotiates unit additions with the customer as they arise;
+ Actively seeks knowledge of business finances on a weekly basis;
+ Adjusts work activities to make financial success a priority;
+ Monitors work being performed to ensure compliance with safety requirements and contract terms;
+ Ensures equipment is maintained per established Manufacturer and Company standards;
+ Manages equipment procurement needs using cost vs benefit analysis;
+ Ensures the accuracy of employee time and production records. Follows company processes to address discrepancies;
+ Actively seeks and actively participates in the onboarding process of new Subcontractors;
+ Effectively identifies need for, acquires and manages an appropriate workforce in correlation with customer demands in participation and support of Human Resources;
+ Ensures that both positive and negative feedback are delivered and appropriately documented in a timely manner, either personally or through appropriate delegation, in alignment with Company procedures regarding employee performance reviews;
+ Creates and maintains individual employee development plans;
+ Seeks and implements opportunities for employee development;
+ May perform the duties of field personnel as needed;
+ Other duties as assigned.
**What you'll need**
+ Bachelor's Degree in an industry-related Engineering or Project Management field and 2-4 years of hands-on
+ Telecommunications industry-specific experience, or combination of education and experience is required;
+ Proven leadership in a cross functional team environment;
+ Strong negotiator and consensus builder;
+ Commitment to technology-driven process improvement;
+ Proficient word processing, spreadsheet, database, Internet and cloud-based computer skills are required. Working knowledge of Google suite of applications strongly preferred;
+ Travel is required.
**Core Competencies:**
+ Teamwork and Servant leadership
+ Complex problem solving and critical thinking
+ Exemplary communication skills, both written and verbal Openness to change
+ Ability to develop and maintain relationships
+ Meticulously Organized
+ Self-motivated and driven
**The wage range for Operations Director is $140,000.00** **- $170,000.00** **.**
**Why work with us**
Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
**Building stronger solutions together**
Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$49k-91k yearly est. 60d+ ago
Regional Director of Operations
Hawkeye Hospitality 3.6
Chief operating officer job in Coralville, IA
Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team!
The Regional Director of Operations serves as primary contact for hotels within the region for operations, sales & marketing, hotel initiatives and issue resolution. Responsible for directing all employee functions of the hotels within the region in accordance with the policies and practices of the company and the brand, while achieving guest satisfaction, targeted profitability, and complying with federal and state regulations. Responsibilities include the development and implementation of regional strategies for meeting goals in the areas of revenue generation, market share performance, guest satisfaction scores, associate opinion scores and net operating income, utilizing the philosophies of The One Minute Manager platform.
QUALIFICATIONS:
Minimum of three years of previous Regional Hotel Management experience
Must be a strong motivator with proven people management skills, couple with excellent interpersonal skills
Strong problem-solving skills
Ability to communicate effectively with the public and other Team Members
Must be able to travel up to 70% of the time to complete property visits
Must possess a valid driver's license with acceptable MVR
Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.
$32k-56k yearly est. Auto-Apply 60d+ ago
Director of Operations
Aparium Hotel Group 3.9
Chief operating officer job in Des Moines, IA
Director of Hotel Operations Restaurant + Hotel is Exempt WHO YOU ARE You are a hospitality leader whose story starts in food and beverage-someone who learned early on that the heartbeat of a great hotel often begins in its kitchen and carries through every guest experience. You know how a well-timed greeting can feel like good service, but how a perfectly executed plate can feel like love. You understand that dining, design, and detail are all part of the same conversation-and that every sensory touchpoint matters.
You've built your career from the ground up, mastering both the art of service and the discipline of operations. You can walk the restaurant floor and feel its rhythm, collaborate with an Executive Chef on a menu that tells a story, then turn around and lead a meeting on labor targets, guest satisfaction, or preventive maintenance. You know how to balance creativity with consistency, intuition with analytics, and hospitality with profitability.
Your leadership style is grounded in humility and presence. You work shoulder to shoulder with your team-mentoring, coaching, and sometimes running food or greeting guests yourself-because you believe the best leaders lead from within, not above. You're equally at home in the dining room, the front desk, or a back-of-house hallway, because to you, every corner of the hotel contributes to the guest experience.
You're drawn to spaces that blur the line between neighborhood gathering place and refined destination-places that feel both local and elevated, where hospitality is heartfelt and every detail feels intentional. For you, success is not just measured in revenue or check averages-it's in the feeling guests take with them when they leave, and the pride your team feels in creating it.
At Surety Hotel, you'll bring that same blend of heart, precision, and operational grit to every department-from guest services and housekeeping to engineering and food & beverage. You'll be the connective thread between vision and execution, ensuring that every moment, every plate, and every stay reflects the unapologetic spirit of Des Moines and the thoughtful craftsmanship that defines Aparium.
THE ROLE
The Director of Operations is the operational heartbeat of Surety Hotel, partnering closely with the General Manager to oversee the rhythm, performance, and soul of the property. This role ensures every department-from guest services and housekeeping to engineering and food & beverage-operates in sync, creating experiences that are seamless, intentional, and unmistakably Des Moines.
Rooted in a strong food and beverage background, this leader brings an innate understanding of how a great meal, a genuine conversation, or a perfectly timed gesture can define a guest's stay. You'll collaborate closely with the Executive Chef to elevate culinary and service excellence across the hotel's restaurant, bar, and event spaces, ensuring that what happens at the table complements what happens throughout the guest journey.
This is a role for someone who thrives equally on the floor and in the boardroom-someone who can interpret a P&L in the morning, jump behind the host stand or service line in the afternoon, and inspire their team at lineup that evening. You'll provide both strategic direction and hands-on support to department heads in F&B, Front Office, Housekeeping, Engineering, and Events, aligning performance with Aparium's values of authenticity, craft, and connection.
At Aparium, leaders work side by side with their teams-coaching, supporting, and holding one another accountable to high standards and shared
success. You'll cultivate trust and collaboration across departments, building a culture where creativity and ownership thrive, and where every associate feels part of something meaningful.
You'll also serve as a key member of the Executive Committee, working closely with the General Manager and Aparium's home office team to drive operational strategy, financial performance, and long-term growth. Above all, you'll protect and elevate the guest experience-ensuring every stay, every plate, and every interaction reflects the hotel's purpose, the city's spirit, and the Aparium way of thoughtful, unscripted hospitality.
HOW YOU WILL LEAD
You lead from the floor, not the corner office. You're the kind of leader who grabs an apron when service gets busy, joins a property walk with your engineering lead, and never misses a chance to thank a housekeeper by name. You understand that real hospitality starts with presence-and you show up for your team in ways that matter.
You listen first and act with intention. You build trust through transparency, setting clear expectations while giving your team the freedom to make decisions that delight guests. You see feedback as a form of care, and you deliver it with the same thoughtfulness you expect your team to extend to guests.
You believe collaboration is the secret ingredient to great operations. You work shoulder to shoulder with the Executive Chef, ensuring that what's plated in the restaurant aligns with what's promised in the guestroom: a consistent, soulful expression of the brand. You empower your department heads to lead with confidence, aligning their efforts around shared goals that drive both experience and profitability.
You stay grounded in the details but never lose sight of the big picture. You know the data, you read the numbers, and you connect them to the human side of the business-recognizing that strong financial results are the byproduct of inspired teams and genuine guest connections.
You bring out the best in people. Through mentorship, honest communication, and everyday example, you shape a culture that's inclusive, curious, and full of heart. You set a tone that's calm under pressure, gracious in challenge, and proud of what's created together.
At Surety Hotel, you'll lead with the confidence of experience and the humility of service-championing a workplace that feels like family, a hotel that feels like home, and a team that lives the Aparium belief that the best hospitality is personal, purposeful, and deeply human.
WHAT YOU WILL DO
* Oversee the daily rhythm of Surety Hotel, ensuring every department-from guest services and housekeeping to engineering and food & beverage-operates with precision, pride, and purpose.
* Partner closely with the General Manager to craft and execute operational strategies that balance guest satisfaction, team engagement, and financial performance.
* Lead and mentor department heads across Food & Beverage, Front Office, Housekeeping, Engineering, and Events, creating a culture of accountability, collaboration, and creativity.
* Work side by side with the Executive Chef to elevate culinary and beverage programming, ensuring every outlet reflects the hotel's soul and Surety's unique sense of place.
* Champion excellence in service by being a visible presence across the property-joining pre-shifts, walking the floor, engaging guests, and supporting your team wherever needed.
* Ensure operational efficiency and fiscal responsibility through careful management of labor, costs, and budgets, driving profitability without compromising quality or culture.
* Collaborate with the Sales & Events teams to deliver seamless group, catering, and banquet experiences that feel personal, polished, and true to Aparium's approach to hospitality.
* Partner with People + Culture to attract, train, and retain exceptional talent, building a team that embodies curiosity, pride, and authentic hospitality.
* Uphold the highest standards of cleanliness, safety, and facility care, ensuring every space-from guestroom to restaurant to rooftop-reflects the attention and integrity of the brand.
* Monitor key performance indicators (KPIs) such as guest satisfaction, profitability, and employee engagement, using data to inform decisions and storytelling to inspire results.
* Foster open communication across all levels of the operation, ensuring your team feels heard, supported, and connected to the hotel's mission.
* Contribute as a core member of the Executive Committee, helping to shape strategic direction, strengthen culture, and drive continued innovation within the property and the Aparium portfolio.
* Protect and evolve the guest experience-championing thoughtful, unscripted service that feels uniquely personal, inherently local, and unmistakably Aparium.
WHAT YOU WILL NEED
* A foundation built in food & beverage operations, with a deep understanding of how culinary and service experiences shape a guest's connection to place.
* Proven success leading multi-outlet operations in hotels or independent restaurants, with at least five (5) years of progressive leadership experience in lifestyle, boutique, or design-forward hospitality.
* A natural ability to balance strategy and execution-comfortable leading an executive meeting in the morning, then walking the dining room or greeting guests in the evening.
* Strong financial acumen, with experience managing budgets, P&Ls, and cost controls while keeping people and experience at the center of every decision.
* Exceptional interpersonal and communication skills; you inspire trust, invite collaboration, and know how to lead with both empathy and accountability.
* A track record of developing teams through mentorship, recognition, and honest feedback-helping people grow into their full potential.
* A genuine appreciation for Des Moines-its culture, creativity, and resilience-and a passion for creating experiences that honor its spirit.
* Comfort with the dynamic nature of hospitality: weekends, holidays, and the occasional long day that comes with leading a property that's always alive.
* A humble confidence and curiosity that drives you to keep learning, keep improving, and keep showing up for your team and your guests.
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and a sense of belonging for all associates. We do not discriminate and believe every individual should be proud of who they are, and where they come from and take pride in who we serve. Aparium is an E-Verify employer.
$46k-67k yearly est. 49d ago
Fixed Operations Director
Dave Wright Nissan Subaru
Chief operating officer job in Hiawatha, IA
VOTED 'BEST DEALERSHIPS TO WORK FOR' 12 TIMES!
OUR COMPANY IS GROWING AT A RAPID RATE!
The Fixed Operations Director will be responsible for maximizing Customer Satisfaction, Employee Satisfaction, and Fixed Operations profitability. This position will be responsible for making high-quality decisions and leading by example. The director will also focus on the safety of Service & Parts, ensuring that each department is compliant with workplace rules and regulations.
Fixed Operations Director Responsibilities:
Hold staff accountable to Service and Parts processes
Ensure CSI is above national average
Review and make decisions based off Service & Parts Reports
Ensure compliance of workplace rules and regulations
Review productivity metrics
Review Parts pricing and matrix
Read and understand financials of Service & Parts
Grow the Fixed Operations team
Lead and develop staff
Hire, onboard, and retain staff
Review receivables
Evaluate performance, recognize accomplishments, and hold 1 on 1 meetings with staff
Work with managers from all departments on a daily basis
Fixed Operations Director Requirements:
Minimum of High School degree or equivalent
Valid driver's license
3 years in Automotive Service Department and/or Parts Department required
1 year of supervisory experience
Fixed Operations Director Benefits:
Health, Dental & Life Insurance
401k
3 National Holiday celebrations per month
Dave Wright Nissan Subaru Core Values:
We Solve It
We Are All One Team
We Do What We Say
We Grow Or We Die
We Commit And Never Quit