Chief operating officer job description
Updated March 14, 2024
9 min read
A chief operating officer or a COO is responsible for the oversight of the company's various processes, whether they be business, customer, or financial. Their duties include controlling company costs, preparing financial performance reports, and implementing new processes in order to increase productivity and lower the cost of projects.
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Example chief operating officer requirements on a job description
Chief operating officer requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in chief operating officer job postings.
Sample chief operating officer requirements
- Minimum 5 years of experience in senior management.
- Ability to develop effective strategies and plans.
- Demonstrated track record of driving business objectives.
- Proven leadership and management skills.
- Strong financial acumen.
Sample required chief operating officer soft skills
- Excellent communication, interpersonal and organizational skills.
- Ability to work effectively in a fast-paced environment.
- Demonstrated problem solving and decision making skills.
- Ability to think strategically and execute tactically.
- Strong sense of personal accountability.
Chief operating officer job description example 1
Steward Health Care chief operating officer job description
Develops, in conjunction with the Hospital CEO, the hospital's goals, policies, and procedures; develops plans, programs, systems, and staffing to meet these goals
Oversees the development of high quality, cost effective and integrated clinical programs within the hospital
Develops new business strategies to enhance market share and improve overall performance Develops and fosters effective collaboration between clinical departments, medical staff leadership and other affiliated services (inside and outside of the hospital) Oversees major workforce and resource decisions for the hospital Exercises management responsibility over the hospital in the absence of the Chief Executive Officer Prepares and monitors the hospital's operating and capital budgets Ensures compliance with all applicable regulations and requirements Negotiates and oversees contracts with outside vendors Directs and manages performance and development of assigned personnel Promotes, models and oversees the mission and values of Caritas Christi Health Care
Key Competencies ("Display")
Leadership/Change Management: Sets Critical Priorities
Establishes the most critical System priorities through strategic planning on a 3- to 5-year time horizon; anticipates specific business situations that might create conflicts and resolves them before they result in crisis; redirects the organization swiftly to meet rapidly changing priorities Leadership/Change Management: Driving Change Identifies the need for change at a strategic level; plans and leads dramatic far-reaching change Leadership/Change Management: People Management Supervises multiple levels of subordinate managers; effectively recognizes, rewards, and motivates high performance in others
Knowledge and Critical Thinking: Functional Expertise
Is industry authority in function; develops information that extends boundaries of knowledge in field; work process and product are highly visible within and across functions and entities, as well as in the community Knowledge and Critical Thinking: Problem Solving/ Decision Making
Makes independent decisions requiring a high degree of judgment-and often involving calculated risk-that may have significant consequences for the overall System Service Excellence: Service Excellence
Defines service excellence strategy and allocates resources to achieve service excellence Personal Effectiveness: Networking and Collaboration Strategically builds networks of high level contacts, both externally and across the System; builds consensus among those with differing opinions or conflicting goals; thrives in a complex, highly matrixed organization
Results Expected ("Deliver")
Overall success of operations of the hospital Satisfactory results for internal and external audits Meet service level standards Adherence to the mission and philosophy of the Caritas System in decision making and daily activities
Hiring Profile
Advanced degree required 10-12 years progressive leadership experience in hospital operations and administration, preferably in an academic environment
Oversees the development of high quality, cost effective and integrated clinical programs within the hospital
Develops new business strategies to enhance market share and improve overall performance Develops and fosters effective collaboration between clinical departments, medical staff leadership and other affiliated services (inside and outside of the hospital) Oversees major workforce and resource decisions for the hospital Exercises management responsibility over the hospital in the absence of the Chief Executive Officer Prepares and monitors the hospital's operating and capital budgets Ensures compliance with all applicable regulations and requirements Negotiates and oversees contracts with outside vendors Directs and manages performance and development of assigned personnel Promotes, models and oversees the mission and values of Caritas Christi Health Care
Key Competencies ("Display")
Leadership/Change Management: Sets Critical Priorities
Establishes the most critical System priorities through strategic planning on a 3- to 5-year time horizon; anticipates specific business situations that might create conflicts and resolves them before they result in crisis; redirects the organization swiftly to meet rapidly changing priorities Leadership/Change Management: Driving Change Identifies the need for change at a strategic level; plans and leads dramatic far-reaching change Leadership/Change Management: People Management Supervises multiple levels of subordinate managers; effectively recognizes, rewards, and motivates high performance in others
Knowledge and Critical Thinking: Functional Expertise
Is industry authority in function; develops information that extends boundaries of knowledge in field; work process and product are highly visible within and across functions and entities, as well as in the community Knowledge and Critical Thinking: Problem Solving/ Decision Making
Makes independent decisions requiring a high degree of judgment-and often involving calculated risk-that may have significant consequences for the overall System Service Excellence: Service Excellence
Defines service excellence strategy and allocates resources to achieve service excellence Personal Effectiveness: Networking and Collaboration Strategically builds networks of high level contacts, both externally and across the System; builds consensus among those with differing opinions or conflicting goals; thrives in a complex, highly matrixed organization
Results Expected ("Deliver")
Overall success of operations of the hospital Satisfactory results for internal and external audits Meet service level standards Adherence to the mission and philosophy of the Caritas System in decision making and daily activities
Hiring Profile
Advanced degree required 10-12 years progressive leadership experience in hospital operations and administration, preferably in an academic environment
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Chief operating officer job description example 2
Credit Suisse chief operating officer job description
You bring the ambition and talent; we'll open exciting new doors for you. Take the next step in your banking career with the Investment Bank Chief Operating Officer (IB COO) Summer Analyst Program. In this challenging, rewarding 9-week summer program working in the COO team, you develop your skills so you can influence tomorrow. Beginning with a one-day company orientation, you'll spend one week in training and eight weeks as an integral part of the team. This position is part of our Investment Bank (IB) division, an industry leader in driving the firm's global success.
Over the course of this program, you continue to learn and develop through ongoing training, and hear from experienced senior employees from a variety of divisions in our summer speaker series. Mentorship opportunities help you identify your strengths and plan your career, while social activities, community service and networking events connect you with a range of people from across the firm. When you complete the program, you will have gained crucial experience in all areas of the COO Organization, and a firm understanding of how a global investment bank functions. Once you've seen the big picture, it's time to paint your own.
June 5, 2023
Duration: 9 week
Academic requirements: You should be graduating from a university in December 2023 or May/June 2024.
Application deadline: December 2, 2022 at 11:59pm ET / Applications will be reviewed on a rolling basis.
Your field of responsibility
The IB COO Organization performs Business & Financial Management functions at Credit Suisse. The IB COO group is a global, multidimensional, front office support organization, closely aligned with all of the businesses within the IB to lead the firm through the current era of evolution and groundbreaking change within the Financial Services Industry. As a Summer Analyst you will gain exposure to the business and our strategy and learn financial modeling and valuation from experienced professionals. You will have the opportunity to develop your strategic and analytical skills, gain hands-on experience, and interact with external clientele as well as internally across multiple parts of IB.
Your future colleagues
As the engine that facilitates the daily operation of the businesses within the Investment Bank, the IB COO organization is comprised of a number of specialist groups, which help to Run, Control, Measure and Change the bank. The groups include:
Business Management & Strategy collaborates with senior business leaders to address the pivotal initiatives of the bank, developing and driving strategic business plans and analyzing performance measurements to facilitate key decision-making. These teams are responsible for a variety of key functions, including client service, data integrity, efficient front-to-back processing, and expense management. The team also controls and protects the businesses to ensure compliance to rules and regulations, navigating the evolving regulatory landscape and innovating to reduce operational and conduct risk. Business Change delivers design, process, infrastructure, and organizational change while ensuring alignment to the strategy, target state, and objectives of the Investment Bank. New regulation, market structure evolution, and new business opportunities require the IB to transform the operating model. This team is organized to respond to and deliver this change.
Your skills and experience
883380
Over the course of this program, you continue to learn and develop through ongoing training, and hear from experienced senior employees from a variety of divisions in our summer speaker series. Mentorship opportunities help you identify your strengths and plan your career, while social activities, community service and networking events connect you with a range of people from across the firm. When you complete the program, you will have gained crucial experience in all areas of the COO Organization, and a firm understanding of how a global investment bank functions. Once you've seen the big picture, it's time to paint your own.
June 5, 2023
Duration: 9 week
Academic requirements: You should be graduating from a university in December 2023 or May/June 2024.
Application deadline: December 2, 2022 at 11:59pm ET / Applications will be reviewed on a rolling basis.
Your field of responsibility
The IB COO Organization performs Business & Financial Management functions at Credit Suisse. The IB COO group is a global, multidimensional, front office support organization, closely aligned with all of the businesses within the IB to lead the firm through the current era of evolution and groundbreaking change within the Financial Services Industry. As a Summer Analyst you will gain exposure to the business and our strategy and learn financial modeling and valuation from experienced professionals. You will have the opportunity to develop your strategic and analytical skills, gain hands-on experience, and interact with external clientele as well as internally across multiple parts of IB.
Your future colleagues
As the engine that facilitates the daily operation of the businesses within the Investment Bank, the IB COO organization is comprised of a number of specialist groups, which help to Run, Control, Measure and Change the bank. The groups include:
Business Management & Strategy collaborates with senior business leaders to address the pivotal initiatives of the bank, developing and driving strategic business plans and analyzing performance measurements to facilitate key decision-making. These teams are responsible for a variety of key functions, including client service, data integrity, efficient front-to-back processing, and expense management. The team also controls and protects the businesses to ensure compliance to rules and regulations, navigating the evolving regulatory landscape and innovating to reduce operational and conduct risk. Business Change delivers design, process, infrastructure, and organizational change while ensuring alignment to the strategy, target state, and objectives of the Investment Bank. New regulation, market structure evolution, and new business opportunities require the IB to transform the operating model. This team is organized to respond to and deliver this change.
Your skills and experience
883380
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Chief operating officer job description example 3
Lifechurch.tv chief operating officer job description
The Office Leader will be the right-hand person to the Chief Operating Officer (COO) of YouVersion. This role will manage the execution of priorities and improve time management and communication.
If you're looking for a place you can combine the skills God has given you with your passion for seeing people engage with His Word in new ways-no matter where they are or what language they speak-the YouVersion Team is the place to start. Come change the world with us!
The COO oversees YouVersion Operations, which includes partnerships, marketing, localization, creative, user care, and more. We're looking for a talented and skilled individual to partner with and support the COO to create an environment that allows the YouVersion Team to function with excellence.
If you're a motivator of talented people, who excels at setting expectations, planning, and delivering on commitments, read on to find out if you might be a good fit for our team.
Who you are: Well-organized and equipped to adapt at a moment's notice You're in favor of simplifying complex thoughts, ideas, processes, and systems Laser-precise when it comes to details with an eye for how they fit into the big pictureA gifted problem-solver who thoroughly appreciates checking things off your to-do list
What you'll do: Support, assist, and partner with the COO by being a strategic thought partner and confidant Build solid and reliable relationships with cross-functional partners as well as leaders across the team Manage the COO's schedule, such as meeting coordination, follow-ups, reporting, and general communication Lead, drive, and implement regular team events and offsite meetings
Fos bonus points: You're excited to work in a fun, fast-paced atmosphere where everyone takes the mission seriously, but no one takes themselves too seriously You are passionate about building systems and simplifying processes You've learned that simple is always better, but it isn't always easy
To view the expectations and responsibilities of this role, please review the job description.
Work Perks:
When you join the YouVersion team, our prayer is that your family will be closer, your leadership will be sharper, your finances will be stronger, your faith will be deeper, and your heart will be larger. And while the biggest perk to working at Life.Church is doing work that makes an eternal difference, you'll find that's not the only benefit we offer:
Flexible work arrangements
Generous and immediate time-off
Industry-leading medical, dental, and vision coverage
Unparalleled employer 401K contribution match
Childcare benefits
Casual dress code
Professional development funds
And so much more!
Learn More:
When you join the YouVersion team, you are also joining the community and staff of Life.Church. Named one of the largest, fastest-growing, and most innovative churches in America, Life.Church is a multi-site Christian church meeting in locations around the United States and globally at Life.Church Online. YouVersion is a ministry of Life.Church, created in 2007 out of a passion to leverage technology to reach the world for Christ.
Learn more about what it's like to work at Life.Church: www.life.church/careers. This role is located at Life.Church Central Offices in Edmond, OK.
If you're looking for a place you can combine the skills God has given you with your passion for seeing people engage with His Word in new ways-no matter where they are or what language they speak-the YouVersion Team is the place to start. Come change the world with us!
The COO oversees YouVersion Operations, which includes partnerships, marketing, localization, creative, user care, and more. We're looking for a talented and skilled individual to partner with and support the COO to create an environment that allows the YouVersion Team to function with excellence.
If you're a motivator of talented people, who excels at setting expectations, planning, and delivering on commitments, read on to find out if you might be a good fit for our team.
Who you are: Well-organized and equipped to adapt at a moment's notice You're in favor of simplifying complex thoughts, ideas, processes, and systems Laser-precise when it comes to details with an eye for how they fit into the big pictureA gifted problem-solver who thoroughly appreciates checking things off your to-do list
What you'll do: Support, assist, and partner with the COO by being a strategic thought partner and confidant Build solid and reliable relationships with cross-functional partners as well as leaders across the team Manage the COO's schedule, such as meeting coordination, follow-ups, reporting, and general communication Lead, drive, and implement regular team events and offsite meetings
Fos bonus points: You're excited to work in a fun, fast-paced atmosphere where everyone takes the mission seriously, but no one takes themselves too seriously You are passionate about building systems and simplifying processes You've learned that simple is always better, but it isn't always easy
To view the expectations and responsibilities of this role, please review the job description.
Work Perks:
When you join the YouVersion team, our prayer is that your family will be closer, your leadership will be sharper, your finances will be stronger, your faith will be deeper, and your heart will be larger. And while the biggest perk to working at Life.Church is doing work that makes an eternal difference, you'll find that's not the only benefit we offer:
Flexible work arrangements
Generous and immediate time-off
Industry-leading medical, dental, and vision coverage
Unparalleled employer 401K contribution match
Childcare benefits
Casual dress code
Professional development funds
And so much more!
Learn More:
When you join the YouVersion team, you are also joining the community and staff of Life.Church. Named one of the largest, fastest-growing, and most innovative churches in America, Life.Church is a multi-site Christian church meeting in locations around the United States and globally at Life.Church Online. YouVersion is a ministry of Life.Church, created in 2007 out of a passion to leverage technology to reach the world for Christ.
Learn more about what it's like to work at Life.Church: www.life.church/careers. This role is located at Life.Church Central Offices in Edmond, OK.
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Updated March 14, 2024