Chief operating officer jobs in Louisville, KY - 171 jobs
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Home Health Market President
Addus Homecare Corporation
Chief operating officer job in Louisville, KY
Lead with Purpose at Addus Homecare Are you a visionary healthcare executive ready to make a lasting impact? Addus Homecare is seeking a dynamic Market President to lead our Home Health Division. In this pivotal role, you'll drive strategic growth, champion operational excellence, and elevate patient care across our home health services. As a senior leader, you'll shape the future of our division by building strong business partnerships, fostering innovation, and ensuring top-tier performance in revenue, compliance, and patient satisfaction. If you're passionate about transforming care and leading with integrity, we invite you to join us in advancing our mission.
* Covering the following territories: IL, NM, TN
* Remote position with willingness to travel up to 60-80%.
* Compensation range $200,000 - $250,000 plus annual bonus
Qualifications:
* Bachelor's degree in Healthcare Administration, Business, or a related field (Master's degree preferred).
* Minimum of 10 years of progressive leadership experience in healthcare, preferably in home health or post-acute care.
* Proven track record of driving growth, operational excellence, and financial performance in a healthcare setting.
* Remote position with willingness to travel up to 60-80%.
* Strong knowledge of healthcare regulations, accreditation standards, and reimbursement models.
* Exceptional leadership, communication, and interpersonal skills.
* Ability to analyze data, develop strategies, and implement initiatives to achieve organizational goals.
* Knowledge of corporate business management.
* Demonstrates good communications and public relations skills.
What You'll Do:
Strategic Leadership:
* Develop and execute a strategic plan for the home health division to expand market share, improve service offerings, and enhance competitive positioning.
* Lead market analysis to identify growth opportunities, emerging trends, and areas for innovation.
* Collaborate with corporate leadership to align market strategies with organizational goals.
Operational Oversight:
* Oversee daily operations of home health services, ensuring effective resource allocation and high-quality patient care.
* Establish operational benchmarks and lead initiatives to improve efficiency, reduce costs, and enhance patient outcomes.
* Drive the implementation of new technologies, processes, and service improvements to advance operational performance.
* Be physically present in the markets to support leadership. Significant travel is required.
Financial Management:
* Develop and manage the market's annual budget, ensuring financial targets are met or exceeded.
* Oversee financial reporting, forecasting, and analysis to guide decision-making and strategic planning.
* Implement cost-control measures and revenue-enhancing strategies to optimize profitability.
Team Leadership and Development:
* Lead, mentor, and develop a team of healthcare professionals, fostering a positive and productive work environment.
* Recruit, train, and retain top talent, ensuring a skilled and motivated workforce.
* Promote a culture of continuous learning, professional growth, and accountability.
Quality and Compliance:
* Ensure compliance with all regulatory, licensing, and accreditation requirements, including Medicare and state health agencies.
* Establish and monitor quality standards, implementing corrective actions as needed to maintain high levels of patient safety and satisfaction.
* Drive initiatives to improve patient outcomes, satisfaction, and overall experience.
Business Development:
* Identify and pursue new business opportunities, partnerships, and referral sources to increase patient volume and revenue.
* Build and maintain relationships with healthcare providers, payers, and community partners to support growth and reputation.
* Represent the organization in the community and industry, participating in events and developing a strong network.
What We offer:
* Great culture and team atmosphere
* Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
* 401(k) retirement plan with a generous company match
* Generous time off accruals
* Paid holidays
* Mileage/travel reimbursement
* Tuition Reimbursement
* Employee Referral Program
* Bonus Eligible
* Long Term Incentive opportunity
* Merit Increases
* Employee Discount Programs
$200k-250k yearly 10d ago
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Chief Operating Clinical Officer
Scionhealth
Chief operating officer job in Louisville, KY
At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
* Responsible for managing, directing, coordinating and controlling the overall operations of a hospital. Provides leadership to ensure attainment of strategic objectives and the delivery of quality, economical health care services and other related lines of business. Initiates and enforces organization-wide policies and procedures that support the accomplishment of the hospitals objectives and programs. Ensures nursing and clinical department's goals, objectives, standards of performance, policies and procedures are appropriate for the patient population served. Oversees the organizing of nursing and clinical departments according to administrative and nursing service guidelines; ensures compliance with legal, organizational, and medical staff standards. Has authority and responsibility for establishing, directing, and implementing the Standards of Nursing Practice and the clinical operations and financial matters related to all nursing and clinical care areas and functions.
Essential Functions
* Embraces and works to advance the National Quality Program objectives and the journey towards a High Reliability Organization (HRO)
* Promotes a culture that encourages employees to identify safety issues and to speak up to enhance safety practices for employees and patients
* Responsible for all aspects of hospital operations; clinical, ancillary, and support departments
* Assures that all policies established by the Governing Body of the hospital are implemented appropriately.
* In collaboration with the Market CEO, directs the strategic planning for the hospital
* Responsible for developing, interpreting and communicating hospital policies, objectives and operational procedures to the department managers and others as necessary. Includes assessing the patient population, risk factors and the scope of services
* Contributes to and/or leads the appropriate initiatives outlined in the Strategic Quality Plan
* Maintains a system which verifies licensure/certification, qualifications, experience, and competency of each member of the nursing department and evaluates each member on a timely basis. Serves on the Hospital Quality Council Understands and supports the organization's continuous quality initiatives. Represents nursing services on various corporate, hospital and medical staff committees/meetings
* Develops and monitors the hospital budget, ensuring operations does not exceed the approved budget
* Oversees the finance/business office functions of the hospital to ensure that funds are collected and expended appropriately
* Ensures staffing plans are appropriate for the hospitals departments
* In coordination with the Market CEO, hospital board, the medical staff and other hospital personnel, responds to the community's needs for quality health care services by monitoring the adequacy of the hospital's medical activities
* Serves as a member of the hospital executive committee and other administrative committees as designated. Attends governing board meetings
* Conducts job responsibilities in accordance with the standards set out in the Company's Code of Conduct, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards
* Oversees and provides direction to hospital leadership grading hospital mission and objectives, expected productivity and efficiency, establishing policies and procedures are in compliance with federal state and local laws, regulations and ordinances
* Works with hospital leadership to foster high employee morale and a positive work environment for employees
* Develops a strong working knowledge of the electronic medical record
* Assures compliance with all regulatory and accreditation requirements. Always maintains survey readiness
* Participates in and coordinates survey preparation
* Ensures maintenance of physical properties in good and safe state of repair and operation
* Promotes adherence to the Company's Code of Conduct and the Corporate Compliance Agreement by monitoring employee performance and identifying and responding to compliance issues
* Acts as Privacy officer for the hospital. Implements necessary privacy policies and procedures
* Reviews all patient complaints regarding the hospitals privacy policies and procedures and/or privacy practice
* Collaborates with Regional leadership to advance safety and quality
Knowledge/Skills/Abilities/Expectations
* Ability to coordinate short- and long-term planning activities
* Ability to work with a large staff and diverse client base
* Basic computer skills with working knowledge of Microsoft Office, word processing and spreadsheet software
* Able to demonstrate knowledge of The Joint Commission, local, state, and federal laws, and regulations
* Knowledge of general budgeting, accounting, and management skills
* Knowledge of cost reporting, profit and loss and budget compliance
* Ability to work well with management teams and employees
* Ability to maintain confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected
* Ability to spend a limited amount of time on travel
* Must read, write and speak fluent English.
* Must have good and regular attendance
* Performs other related duties as assigned
Qualifications
Education
* Bachelor's degree in nursing required
* Master's degree in healthcare administration, business administration, public health or clinical specialty required
Licenses/Certification
* Registered Nurse in the state
Experience
* Five years' experience in healthcare administration/management, with a minimum of two years' experience at a senior nursing management level, in a hospital setting with experience in operations
* Two years' prior COO or CEO level experience preferred
* Graduate level education may substitute on a year-to-year basis for the required experience
$71k-128k yearly est. 60d+ ago
Chief of Staff to the COO
Coinbase 4.2
Chief operating officer job in Frankfort, KY
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
Act as a force multiplier for the COO by ensuring priorities are advanced, time is focused on the highest-impact areas, and voice is amplified internally and externally. Lead critical initiatives, manage special projects, and orchestrate COO responsibilities & engagements so she can operate at peak effectiveness.
*What you'll be doing (ie. job duties):*
* Lead special projects for areas the COO personally oversees.
* Serve as a swiss army knife for solving any problem.
* Prep the COO for all key engagements and decisions, and when needed act as her stand-in.
* Proactively resolve problems, and deal with issues before they get to COO.
* Develop compelling content and narratives for the COO for internal and external consumption (company presentations, investors presentations, external interviews and appearances, key meetings etc.).
* Act as a trusted advisor to the COO and leadership, elevating insights and analysis on company operations, key management decisions and other areas.
*What we look for in you (ie. job requirements):*
* BA / BS degree or equivalent practical experience
* 4+ years of experience in management consulting and/or in a business operations, strategy or product role at a high growth technology company
* Strong analytical, and problem solving and interpersonal skills
* Exceptional communication skills (written and verbal)
* Comfort working in a high growth, constantly changing environment
*Nice to haves:*
* Entrepreneurial experience or at an earlier stage high growth technology company
* Demonstrated interest in crypto and a passion for advancing our mission
Job #: P73157
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$176,035-$207,100 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
*Global Data Privacy Notice for Job Candidates and Applicants*
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required.
*AI Disclosure*
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
$176k-207.1k yearly 60d+ ago
Sr. Vice President of Innovation
Aegis Sortation
Chief operating officer job in Louisville, KY
About the role
The Senior Vice President of Innovation will lead Aegis' enterprise wide Innovation and Technology Development Strategy, driving measurable business impact through disciplined execution, technology scouting, new product development, and strategic partnerships. Cultivate a culture of creativity, inspire and motivate teams, and uphold Aegis' Mission, Vision, and Core Values. Success in this role directly impacts company growth, revenue, and industry transformation.
What you'll do
Drive innovation strategy and execution across product development lifecycle.
Own P&L responsibilities for innovation initiatives.
Lead Agile Stage Gate process for product development, ensuring disciplined risk and resource management.
Collaborate with ELT and operating committee to align innovation with business goals.
Foster a culture of innovation, resilience, and continuous improvement.
Translate vision into actionable plans; chart the course through ambiguity.
Oversee technology transfer, scaling, and commercialization of new products.
Monitor market dynamics and iterate product strategies post-commercialization.
Manage IP considerations and ensure compliance with company standards.
Embrace and promote by incorporating into your work the core values of Aegis:
1. Professionalism: Maintain a positive attitude and strong work ethic. Everyone is accountable for their work. Above all, respect others.
2. Customer Focus: Always work to exceed customer expectations.
3. Collaboration: Share ideas; train and mentor others to your level. Improve one another. 4. Take it Personal: Complete every task as if your reputation depends on it. Because it does!
5. Make it Better: Ask yourself, “What can I do to make our company better?”
6. Open Minded: Look at the possibilities and think outside the box. Embrace change.
Qualifications
10+ years in executive leadership, with direct P&L responsibility.
Bachelor's degree in STEM (Master's preferred)
Experience on executive leadership team and operating committee.
Demonstrated success running stage gate/product development processes.
Proven ability to commercialize products and manage lifecycle.
Background in automation, electro-mechanical devices, or related fields.
Strong financial acumen and risk management skills.
Excellent communication, negotiation, and cross-functional leadership.
AI, data science, and Gen AI experience preferred.
Benefits:
Competitive salary
Health insurance
Paid time off
10 Company Holidays
Professional development opportunities
This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor.
It is the policy of Aegis Sortation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or pregnancy-related condition, status with regard to public assistance, veteran status, citizenship status (if authorized to work in the U.S.), or any other characteristic protected by federal, state or local law. In addition, Aegis Sortation will provide reasonable accommodation for qualified individuals with disabilities.
$120k-206k yearly est. 14d ago
Vice President of Clinical Operations
BHS 4.3
Chief operating officer job in Louisville, KY
The Vice President of Clincial Operations provides strategic leadership, direction, and oversight for high-quality, cost-effective, and integrated hospital programs across multiple clinical and non-clinical departments. Leads the development and coordination of clinical service lines to ensure excellence across the continuum of care and meet the needs of patients, physicians, and payers.
The Vice President will work collaboratively with key stakeholders to guide the development of the overall structure and strategic plan for areas of responsibility positioning the market for growth, improved service and profitability. Areas of responsibility include: Cardiovascular Service Line, Oncology Service Line, Orthopedic Service Line, GI Service Line including Endoscopy, Imaging and Radiology Services.
Requirements:
Bachelor's degree required
Masters degree preferred
5+ years in a senior leadership hospital role, such as Director, Executive Director, or VP-level position required
Experience within the aforementioned service line(s) is preferred.
The ideal candidate will have clinical workflow expertise in performance metrics, process improvment, leading organizational change, strategic planning and large-scale project management.
Work Experience
Education
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an
Equal Employment Opportunity
employer.
$127k-186k yearly est. Auto-Apply 57d ago
Vice President of Laboratory Operations
Plasmidsaurus
Chief operating officer job in Louisville, KY
Plasmidsaurus is on a mission to accelerate new cures and promote a healthier planet by unlocking a new level of productivity for scientists. Our sequencing services are used daily by thousands of innovators, including Nobel laureates, Fortune 100 pharma, and over 70,000 scientists.
We began by revolutionizing plasmid sequencing, making it exponentially cheaper and faster, with innovative sequencing technologies and a global network of laboratories that turn samples into answers in hours, not weeks.
Now we are expanding that same disruptive model across all of genomics. With the launch of our new RNA-seq service, we are taking a bold step toward our vision to sequence everything, providing scientists everywhere with faster, simpler, and more affordable access to the data that powers discovery.
Every team member at Plasmidsaurus plays a crucial role in driving the future of biotech research. Together, we are building the world's most efficient sequencing engine that operates overnight, scales globally, and helps scientists make breakthroughs faster than ever before.
About the Role
Plasmidsaurus is seeking a Vice President of Lab Operations to lead and scale our global lab operations. This role will report to the CTO and ensure that our labs operate safely, efficiently, and in compliance as we continue to innovate and expand our products and international customer base. The VP of Labs will oversee all aspects of global lab operations, including personnel, safety, procurement, compliance, and QA, while leading a culture of excellence and continuous improvement.
This position will be based out of Louisville, KY, San Francisco, CA, or Boston, MA, and will require frequent travel (25%+) between international locations, including all Plasmidsaurus labs. Current locations include the cities listed above as well as, Singapore, Cologne, Germany, London, UK, Seattle, WA, Eugene, OR, San Diego, CA, and Los Angeles, CA.
Role Objectives
Design and execute a global laboratory strategy across 10+ sites, to support commercial growth and ensure clinical readiness. Optimize for scalability, standardization, and measurable improvements in cost, quality, and throughput.
Lead and develop lab personnel, ensuring capacity and succession planning across locations via strong org structure, talent development and sustainability strategy.
Support transition toward regulated operations across global lab operations, i.e., ISO, CLIA, CAP, etc., by implementing quality systems, audit frameworks, and data-integrity controls aligned with clinical customer requirements.
Develop the global data architecture, including LIMS, sample tracking, and workflow automation systems.
Build long term capacity, technology, and investment planning across lab automation, digital systems strategy, and infrastructure investment to optimize productivity
Responsibilities
Develop and grow a high-performing team across 10 global labs (and growing!)
Implement and monitor metrics around turnaround time, quality, and efficiency, and drive continual improvement
Oversee global budget and performance outcomes, partnering with Finance, Operations, and Product to align resource allocation with revenue growth, margin targets, and operational KPIs
Develop and maintain SOPs, training materials, and other lab-related documentation
Manage vendor relationships, own lab procurement and inventory management
Develop, implement, and maintain lab safety programs, emergency protocols, training initiatives and related updates and communications
With Operations, ensure full compliance with federal, state, and local regulations (e.g., OSHA, biosafety, waste disposal)
Ensure that labs are designed and maintained for safety, scalability, and scientific excellence; participate in the evaluation and selection of lab leases and facilities planning
Oversee QA programs and processes, including laboratory quality systems, documentation, as well as internal and external audits
Ensure data integrity across all lab processes
Partner with software and hardware teams to design, implement, and optimize automated systems
You should bring:
10+ years of experience in laboratory management, with at least 3 years in a leadership role
Strong knowledge of lab compliance frameworks and safety standards across international lab locations
Proven experience in global lab operations, process optimization, and QA implementation
Exceptional communication, leadership, and project management skills
Successful experience building and scaling lab operations in a high-growth, rapidly evolving startup environment
Experience developing a LIMS a plus
Bachelor's or Master's degree in Biology, Biochemistry, Molecular Biology, or related field preferred
#LI-Hybrid
We encourage you to apply even if your experience doesn't perfectly align with the job description as we seek out diverse and creative perspectives. Team members who love to learn and collaborate in an inclusive environment will thrive with us. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need additional accommodations to feel comfortable during your interview process, please let us know at *************************.
$106k-180k yearly est. Auto-Apply 60d+ ago
Director of Workforce Management and Capacity Planning
Datavant
Chief operating officer job in Frankfort, KY
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
The Director of Workforce Management, Forecast Planning & Capacity will provide strategic leadership and long-term planning for all Payer WFM programs supporting multi-site, multi-channel and Global contact center operations. This leader will own the end-to-end forecasting, capacity planning, scheduling strategy, and workforce technology ecosystem to ensure the organization can meet service, efficiency, and growth objectives.
The Director will oversee a high-performing team of leaders, analysts, and system SMEs responsible for developing proactive staffing models, building scalable workforce processes, and operationalizing automated and dynamic plans across phone, digital, and outsourced channels. This role will partner closely with Operations, Finance, HR, Technology, Inventory Management, and senior leadership to align workforce strategies to business goals, emerging customer demand, and evolving contact center capabilities.
**You will:**
_Strategic Leadership & Workforce Planning_
+ Develop the enterprise workforce management vision, strategy, and operating model for forecasting, staffing, capacity planning, scheduling, and intraday management across all channels.
+ Create dynamic capacity models incorporating growth projections, seasonal and cyclical patterns, product roadmap changes, financial targets and personnel types for all retrieval methods.
+ Lead long-range forecasting development that leverages predictive analytics, advanced modeling, and scenario planning to support budget planning and operational readiness.Build dynamic staffing frameworks that respond to real-time volume trends and inventory shifts, enabling proactive decision-making and rapid load balancing.
_Operational Excellence & Technology Ownership_
+ Oversee the governance, optimization, and roadmap of WFM technology systems, including forecasting engines, scheduling platforms, outbound dialers, and real-time management tools.
+ Drive automation initiatives that reduce manual effort, streamline capacity workflows, and increase forecasting accuracy (e.g., machine learning-enabled models, automated campaign pacing, real-time dynamic intraday tools).
_Business Partnership & Cross-Functional Alignment_
+ Collaborate with Operations and Inventory leaders to align staffing strategies to operational needs, inventory flows, and priority work drivers.
+ Partner with Finance, Operations and HR to ensure workforce plans and staffing models align with budget expectations, headcount targets, and ROI frameworks.
+ Present workforce forecasts, business cases, and performance narratives to executive leadership, translating data into clear, actionable insights for decision-makers.
_Team Leadership & Development_
+ Lead, mentor, and develop a team of managers, supervisors, analysts, and system administrators responsible for forecasting, planning, scheduling, intraday actions, and telephony operations.Establish performance standards, KPIs, and continuous improvement programs across the WFM organization.
+ Create a culture of operational excellence, cross-training, and analytical rigor while ensuring succession planning and skill development across the team.
_Performance Monitoring & Continuous Improvement_
+ Oversee enterprise reporting of forecast accuracy, staffing adherence, capacity utilization, dialer performance, and service delivery metrics.
+ Identify gaps in performance, workflow inefficiencies, and control weaknesses while leading strategic initiatives to close those gaps.
+ Optimize vendor/BPO partner models, including capacity plans, performance SLAs, and volume allocation strategies.
_Risk, Compliance & Governance_
+ Ensure all outbound dialing activities and workforce processes comply with regulatory requirements, risk controls, and documented procedures.Partner with business stakeholders and risk teams to maintain accurate control inventories, workflows, and monitoring routines that support consistent internal and external control testing.
**What you will bring to the table:**
+ Bachelor's Degree in Business, Operations, Analytics, or related field (Master's preferred), or equivalent experience.
+ 10-12+ years of progressive Workforce Management experience, including forecasting, capacity planning, scheduling, and real-time management in a multi-channel contact center environment.
+ 5+ years of leadership experience managing large, multi-layered WFM teams (managers, analysts, supervisors, administrators).
+ Demonstrated expertise in Director-level strategic planning, including enterprise forecasting models, long-range capacity planning, budget alignment, and scenario modeling.
+ Advanced analytical capability, including experience developing automated forecasting models, predictive analytics, or machine learning-supported planning tools.
+ Proven experience overseeing large-scale telephony and outbound dialing platforms (NICE/CXOne, RingCentral, Genesys, or equivalent), including campaign strategy and system performance optimization.Strong knowledge of WFM platforms, telephony routing systems, and dialer technologies, with a focus on automation and scalability.
+ Exceptional business acumen, with the ability to translate data insights into strategic recommendations for senior executives.
+ Strong understanding of complex inventory management and how inventory flows impact capacity demand, dialing strategy, and operational performance.
+ Advanced proficiency in SQL, analytics tools (PowerBI, Tableau), and Excel, with the ability to build and direct analytical frameworks.
+ Experience working with outsourced contact centers, including staffing governance, productivity metrics, and performance management.
+ Deep knowledge of call center KPIs, workforce optimization methods, and operational workflows.
+ Outstanding communication abilities, with experience presenting to executives, leading cross-functional workstreams, and influencing strategic decisions.
\#LI-BC1
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation.
The estimated base salary range (not including variable pay) for this role is:
$167,000-$208,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
$167k-208k yearly 15d ago
Vice President, Artificial Intelligence
Cardinal Health 4.4
Chief operating officer job in Frankfort, KY
**_What Data Science contributes to Cardinal Health_** The Data & Analytics Function oversees the analytics life-cycle in order to identify, analyze and present relevant insights that drive business decisions and anticipate opportunities to achieve a competitive advantage. This function manages analytic data platforms, the access, design and implementation of reporting/business intelligence solutions, and the application of advanced quantitative modeling.
Data Science applies base, scientific methodologies from various disciplines, techniques and tools that extracts knowledge and insight from data to solve complex business problems on large data sets, integrating multiple systems.
**_Job Summary_**
The Vice President, Artificial Intelligence (AI) will lead the Artificial Intelligence Center of Excellence (CoE). This is a critical leadership role responsible for leading the organization's AI strategy, fostering innovation, and ensuring the successful implementation of AI & GenAI solutions across the global enterprise. This individual will lead a team of AI specialists, collaborate with business unit leaders, and champion the adoption of responsible and ethical AI practices. The ideal candidate will possess a blend of executive leadership, technical expertise, and business acumen, with a proven track record of building and scaling AI & GenAI capabilities within a complex large organization.
**_Responsibilities_**
**Strategic Leadership & Vision:**
+ Develop and execute a comprehensive AI strategy aligned with the organization's overall business objectives.
+ Demonstrate thought leadership in the rapidly changing world of AI. This person should have great networks in the AI & GenAI space and knowledge of and experience in the changing technology. Additionally, they should have the ability to translate what this means to Cardinal Health so that they can bring concepts back to set strategic direction and unlock value for the enterprise.
+ Maintain an enterprise perspective, identifying opportunities to leverage AI for competitive advantage and operational efficiency.
+ Drive continuous improvement and innovation within the AI COE, staying abreast of the latest advancements in AI and related technologies.
+ Apply critical thinking to complex problems and make strategic decisions, even when dealing with ambiguity and incomplete information.
**Team Leadership & Talent Development:**
+ Build, lead, and mentor a high-performing team of AI specialists, including data scientists, machine learning engineers, and AI architects
+ Develop and implement talent planning strategies to attract, retain, and develop top AI talent.
+ Foster a collaborative and innovative culture within the AI COE, encouraging knowledge sharing and experimentation.
**Stakeholder Management & Communication:**
+ Act as a dynamic and versatile leader who can generate excitement around our AI strategy with leadership and the broader organization.
+ Effectively communicate the AI strategy and roadmap to stakeholders at all levels of the organization (developers to CEO/Board of Directors).
+ Build strong relationships with business unit leaders, IT partners, and other key stakeholders to drive AI adoption and alignment.
+ Present complex technical concepts in a clear and concise manner, tailoring the message to the specific audience.
+ Demonstrate influence and navigate the corporate landscape to secure resources and support for AI initiatives.
**AI Project Execution & Delivery:**
+ Oversee the entire lifecycle of AI projects, from ideation and proof-of-concept to deployment and ongoing maintenance.
+ Ensure the successful execution of AI projects, adhering to timelines, budgets, and quality standards.
+ Balance delivery of a portfolio across a large enterprise
+ Manage global resources, including FTEs, contractors, and external partners
+ Apply financial acumen to develop business cases, manage budgets, and track the ROI of AI investments.
**Operational Excellence & Governance:**
+ Establish and maintain operational metrics to track the performance and impact of AI solutions.
+ Implement robust AI governance and AI ethics frameworks to ensure responsible and compliant AI practices.
+ Oversee IT risk, security, and controls related to AI systems and data.
+ Drive simplification and efficiency in AI operations.
**Partnerships & Collaboration:**
+ Collaborate effectively with partner roles across the organization, including IT, SOX, EA, and OpEx teams.
+ Maintain a strong understanding of business processes and industry trends to identify opportunities for AI innovation.
**Technology & Innovation:**
+ Maintain a strong understanding of digital technologies and trends, with a focus on AI, machine learning, data analytics, and cloud computing.
+ Promote a culture of innovation and experimentation within the AI COE, encouraging the exploration of new AI techniques and technologies.
+ Ensure the security and appropriate controls are in place for AI systems and data.
**_Qualifications_**
+ Bachelor's degree in Computer Science, Artificial Intelligence, or a related field preferred. Master's degree or Ph.D. a plus.
+ Understanding of AI and machine learning principles, techniques, and technologies.
+ Strong knowledge of data analytics, data governance, and data visualization.
+ Familiarity with cloud computing platforms (e.g., GCP) and AI development tools.
+ Knowledge of AI ethics and responsible AI principles.
+ Experience with MLOps practices and tools.
+ Healthcare experience.
+ Demonstrated ability to think strategically, execute effectively, and drive continuous improvement. Strong social/emotional intelligence and critical thinking skills.
+ Proven experience building and leading an enterprise AI COE for a large organization.
+ Excellent written and verbal communication skills, with the ability to simplify complex concepts and present them effectively to diverse audiences at all levels of the organization.
+ Ability to influence stakeholders at all levels of the organization and build strong working relationships. Experience with change management methodologies to guide stakeholders through change. This person will need to be a dynamic leader who is able to guide the organization through change, drive adoption of AI, and work cross-functionally to make this happen at an enterprise-scale.
+ Strong understanding of financial principles, including budgeting, business case development, and ROI analysis.
+ Project/Program Management: Proven ability to manage complex AI projects and programs, delivering results on time and within budget. The person should have meaningful/transformative high-impact examples of use cases they've implemented and an ability to help Cardinal Health accelerate their AI journey and value realization.
**_What is expected of you and others at this level_**
+ Provides leadership and direction for multiple operational units or disciplines through; Directors may manage Managers
+ Manages an organizational budget
+ Approves significant policies and procedures that will result in the achievement of organizational goals
+ Develops and implements functional and/or operational strategy
+ Decisions have a serious impact on overall success or failure on area of accountability and external stakeholders
+ Interacts with all levels of internal and/or external leaders
+ Influence senior level leaders regarding matters of significance
**Anticipated salary range:** $171,000 - $263,000
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/28/26 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$171k-263k yearly 11d ago
Commercial Banker - Emerging Middle Market Banking - Vice President
Jpmorgan Chase 4.8
Chief operating officer job in Louisville, KY
If you are customer-focused, enjoy building relationships, and collaborating with a wide spectrum of partners to provide strategic financial advice to businesses, a role as a Commercial Banker might be perfect for you. As a Commercial Banker in Emerging Middle Market Banking, your role is to be the focal point of client acquisition and ongoing relationships. You will work both independently and collaboratively to introduce our comprehensive solutions to clients. Your role involves growing and retaining profitable relationships within the Emerging Middle Market target space. Emerging Middle Market bankers generally focus on companies with annual revenues ranging from $20 million to $100 million.
**Job Responsibilities:**
+ Champion a culture of innovation and a customer centric mindset
+ Stay up to date with industry trends to identify opportunities for innovation or strategic partnerships
+ Find ways to further efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies
**Required qualifications, capabilities and skills:**
+ Five plus years lending or credit support related experience with a focus on business relationships
+ Understanding of Commercial Banking products and services
+ Methodical approach to market activities and prospecting, demonstrate proven client relationship skills, and can engage with CEOs and CFOs
+ Ability to collaborate with internal partners and resources
+ Demonstrated experience of meeting or exceeding sales goals
+ Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
+ Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners
+ Deep local connections and market knowledge
**Preferred qualifications, capabilities and skills:**
+ Bachelor's degree and formal credit training preferred
+ Sales management, business development skills, proficiency in building and maintaining positive client relationships
+ Strong creative solution, problem solving abilities, flexible to changing business priorities and ability to multitask
+ Excellent business judgment, strategic thinking, self-directed, proactive and creative
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
$93k-133k yearly est. 3d ago
VP & Medical Director
Travelers Insurance Company 4.4
Chief operating officer job in Frankfort, KY
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Claim
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$262,900.00 - $404,200.00
**Target Openings**
1
**What Is the Opportunity?**
Lead the strategy and operations of Travelers Claim Medical initiatives focusing on how developments in the broader medical environment impact Property & Casualty product lines. This role will serve as a thought leader and help develop the following critical areas for Travelers: Develop strategies and direction to advance Travelers medical capabilities to keep Travelers at the leading edge of the P&C industry. Develop medical management strategies that help injured employees return to work as soon as medically appropriate. Ensure Travelers is prepared to incorporate new and emerging medical technology and practices into its strategies, practices and workflow where appropriate. Conduct research and analysis related to medical and healthcare trends. This includes the physical and psychological influences which can impact claim outcomes. Organize and coordinate Travelers' medical review functions. This includes interpreting Federal and State regulations and medical guidelines to establish medical review policies. Works in close collaboration with the Claim leaders and in partnership with other Medical and Pharmacy professionals.
**What Will You Do?**
+ Provide overall program leadership as the organization's lead physician. Serve as the key enabler and facilitator for the Travelers medical strategies and represent the Travelers brand both internally and externally.
+ This position will oversee the following key areas:
+ Medical Claim Product Research, Strategy and Innovation:
+ Design and direct innovative, outcome focused strategies and business plans for medical related product development and enhancements. Strategies may influence design, marketing, best practices, system development, vendor management, policies and procedures and response to legislative and regulatory issues.
+ Conduct industry research and analysis related to medical, healthcare and group health trends and practices to keep Travelers at the leading edge of the P&C industry.
+ Partner with stakeholders to develop and design projects and proofs of concept to improve business results.
+ Stay connected to industry and relevant external bodies/associations to assess trends and coordinate Travelers medical position as appropriate.
+ Inform Product and Underwriting insights as appropriate to anticipate, respond to and manage trends.
+ Attend external forums representing Travelers. Function as a liaison and professional relations contact on a local and national level.
+ May provide input and support medical vendor strategies including vendor selection, negotiation and contracting.
+ Medical Direction and Oversight:
+ Participate in the design and development of organizational design and workflows that ensure effective implementation of medical strategies.
+ Oversee engagement of Regional Medical Directors, Medical Consortiums and other medical resources as appropriate. Train and evaluate physician and non-physician medical review personnel and activities.
+ Stay apprised of changes in medical technology and adjust review organizational design and workflows functions accordingly.
+ Interpret regulations, statutes and guidelines to establish medical policies as necessary.
+ Provide input into the investigation of new technology and the application for improving business process and increasing productivity.
+ Claim Practices & Support:
+ Provide Medical guidance, support and direction as needed to the Claim Field organization.
+ Provide input into to claim practices, marketing strategy and customer services as appropriate to anticipate, respond to and manage medical trends.
+ Partner with key stakeholders to assist in the review and monitoring of financial and qualitative operating results related to medical. Share accountability with business partners to achieve and sustain quality results.
+ Partner with other medical and pharmacy experts on the development and design of training strategies, programs and curriculum.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Understanding of healthcare systems including Hospital Services, Pharmacy and Group Health insurance
+ Strong background in Occupational Medicine
+ Background in pain management or orthopedics a plus
+ Understanding of the psychological factors in achieving optimal medical outcomes a plus
+ Experience leading major projects or transformational initiatives from inception through implementation
+ Management experience preferred
+ Proven ability to work in a team environment and collaborate on innovative projects
+ Demonstrated thought leadership
+ Strong research and project management skills
+ Ability to analyze business problems thoughtfully and draw conclusions in uncertain situations
+ Ability to communicate complex issues and connect with all levels of the organization
+ Direct and/or indirect leadership skills
+ Financial management and analysis skills
**What is a Must Have?**
+ Licensed MD
+ 5 years clinical and utilization management experience
+ Certified by the American Board of Medical Specialties
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$123k-177k yearly est. 60d+ ago
Division Director--Staffing
Vaco 3.2
Chief operating officer job in Louisville, KY
Welcome to Vaco - an uncommon company with an empowered culture. At Vaco, we welcome talented innovators seeking a collaborative environment where creative freedom rings. Since 2002, we have expanded to more than 40 locations, and we have no plans of slowing down anytime soon. We are seeking big thinkers to lead us into the future and explore the career of a lifetime.
+ Ranked the #1 Best Staffing Firm to Work for in North America by Staffing Industry Analysts (Category: 500+ Employees)
+ An Inc. 5000 fastest growing private company in America every year since 2007!
The Staffing Leader is responsible for generating sales, increasing revenue and profitability. This position establishes and develops client relationships as well as works with one or more recruiters to fulfill open job orders. The position will collaborate with business stakeholders, business leaders and subject matter experts to plan and deliver projects effectively and timely.
** **
**Essential** **Job Functions:**
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.
**Duties and** **Responsibilities** :
+ Establish and maintain target list developing client relationships.
+ Conduct prospecting activities including phone calls, "ad calls," skills marketing, email, social media, in-person meetings, and other methods.
+ Generate new job orders weekly in line with performance objectives.
+ Manage new and open job orders from intake to fulfillment.
+ Utilize Bullhorn to log all activity, notes, and information vital to managing and growing a book of business as well as planning daily activities.
+ Collaborate with teammates to cross-sell and/or fulfill open positions across other lines of business and/or national practices as appropriate.
_The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time._ _Reasonable_ _accommodations_ _may be made to enable qualified individuals with disabilities to perform the essential functions_ _._
**Desired Competencie** **s** **:**
+ **Customer/Candidate Focus** **-** ** ** Builds strong customer relationships and delivers customer-centric solutions.
+ **Results Oriented** **-** ** ** Consistently achieves results, even under tough circumstances.
+ **Communicates Effectively** **-** ** ** Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension. Active listener to ensure clear understanding.
+ **Planning Forethought and Alignment** **-** ** ** Plans and prioritizes work to meet commitments aligned with organizational goals.
+ **Interpersonal Intelligence** **-** ** ** Understands self and others' emotions and is able to manage self and others' emotions to create a comfortable environment removing internal and external barriers to build rapport with others, including those with diverse opinions and beliefs, by acting with respect, dignity, and integrity.
+ **Decision Quality** **-** ** ** Makes good and timely decisions that keep the organization moving forward.
+ **Collaborative** **-** ** ** Partners and connects with others to achieve shared goals or objectives, seeking input and inspiring others to value the same, building trust with each collaborative interaction.
+ **Drives Vision and Purpose** - Paints a compelling picture of the vision and strategy and creates a climate where people are motivated to do their best to help the organization achieve its objectives.
+ **Business Insight** - Applies knowledge of business and the marketplace to advance the organization's goals.
+ **Develops and Coaches Others** -Utilizing effective coaching skills, asks appropriate questions and provides relevant guidance to help others find the solutions within and outside of themselves.
**Education** **and Experience** **:**
+ Bachelor's Degree and a minimum of 4years B2B sales and/or recruitmentrequired.
+ Advanced, relevant experience considered in lieu of Bachelor's degree.
**Location** **: Hybrid (3 days in office)**
**Travel Requirements:**
Less than 5% (almost no travel)
_Listed factors are guidance only and do not guarantee promotion or role change. Please seek guidance from your leader to_ _determine_ _your specific promotion-readiness._
_Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law._
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. An applicant may also be eligible to participate in certain incentive compensation programs based on achieving certain performance targets set forth each year and subject to the incentive compensation plan's terms and conditions. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
Salary Range for this role:
$70,000-$80,000 USD
Vaco, LLC ("we," "our," or "Vaco") respects your privacy and is committed to providing a transparent notice of our Notice at Collection and Privacy Policy for California Residents. This Notice and Privacy Policy for California Residents applies solely to those who reside in the State of California ("consumers" or "you"). For additional details, click here (************************************ .
California residents may also access Vaco's HR Notice at Collection for California Applicants and Employees (***************************************************************************************************************** .
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
$70k-80k yearly 60d+ ago
Director of Operations - 3PL
360 Recruiter Accelerator
Chief operating officer job in Louisville, KY
Our client is seeking a professional with strong executive presence who can confidently engage with senior leadership. This position will lead and oversee all aspects of warehouse and distribution operations within a retail-focused 3PL environment. This role is responsible for driving operational excellence, ensuring client satisfaction, optimizing supply chain processes, and managing cross-functional teams to meet performance goals.
The ideal candidate will have deep experience in retail logistics, warehouse management systems (WMS), and a strong track record of leading high-performing teams in a fast-paced, customer-centric environment.
Key Responsibilities:
Strategic Leadership:
Develop and execute operational strategies aligned with company goals and client expectations.
Lead continuous improvement initiatives to enhance efficiency, reduce costs, and improve service levels.
Warehouse & Fulfillment Operations:
Oversee daily operations across multiple warehouse facilities, including receiving, inventory management, order fulfillment, and shipping.
Ensure compliance with safety, quality, and regulatory standards.
Client Relationship Management:
Serve as the primary operational contact for key retail clients.
Monitor service level agreements (SLAs) and implement corrective actions as needed.
Team Management:
Lead, mentor, and develop operations managers and supervisors.
Foster a culture of accountability, collaboration, and performance.
Technology & Systems:
Drive adoption and optimization of WMS, TMS, and other logistics technologies.
Collaborate with IT and systems teams to ensure seamless integration and data accuracy.
Financial Oversight:
Manage operational budgets, labor costs, and capital expenditures.
Analyze KPIs and operational metrics to identify trends and opportunities.
What we are seeking:
Bachelor's degree in Supply Chain Management, Business Administration, or related field (Master's preferred).
8+ years of experience in logistics or supply chain operations, with at least 3 years in a senior leadership role.
Proven experience in retail logistics and 3PL environments.
Strong knowledge of WMS, TMS, and ERP systems.
Excellent leadership, communication, and problem-solving skills.
Ability to thrive in a dynamic, high-volume environment.
Preferred Skills:
Lean Six Sigma certification or experience with process improvement methodologies.
Experience managing multi-client operations and seasonal volume fluctuations.
Familiarity with e-commerce fulfillment and omnichannel retail logistics.
$49k-91k yearly est. 60d+ ago
Director of Franchise Operations - LJS
Leap Brands
Chief operating officer job in Louisville, KY
The Director of Franchise Operations serves as the primary link between our client and the franchise community. This position is responsible for helping owners increase sales and decrease operational costs by coaching them how to effectively operate their unit(s). The Director of Franchise Operations applies leadership, influence, and functional expertise to create meaningful, productive partnerships with each assigned franchise point of contact. Through these partnerships, the Director of Franchise Operations will provide advice, counsel, coaching, and assistance to the franchise owners/operators to impact and improve the sales, profits, and operating standards of the business. The Director of Franchise Operations will leverage relationships to ensure achievement of the short and long-term goals of the Company and its Shareholders. The Director of Franchise Operations must develop and maintain a strong sense of ownership of the assigned territory and provide leadership to and constant protection.
Responsibilities
Partner with the franchisee to diagnose barriers which affect performance and assist with developing business plans to maximize improvement (operations, marketing, training, human resources, etc)
Collect and maintain an active working knowledge of the key business metrics for their assigned franchisees portfolio of restaurants and use these metrics to analyze issues and opportunities for each restaurant and the franchisee s business as a whole.
Ensure franchisee compliance with all Standard Operating Procedures, Operations Assessment Report and Mystery Shop standards and develop corrective action plans, milestones and timetables where appropriate
Assist franchisee with assessing talent and bench strength at all levels to achieve short and long term business needs
Assist franchisees with developing and maintaining a capital plan sufficient to meet all development and remodel obligations
Serve as franchisee representative and advocate with restaurant support center points of contact
Fully understand the purpose and benefits of new programs and decisions in order to effectively influence franchisees and obtain requisite buy-in; provide feedback when programs or communication are inadequate
Qualifications
Bachelor's Degree required
Minimum of 5+ years in a field operations-oriented leadership role within the food service industry
Extensive Pizza experience
5+ years of Franchise support experience
Proven ability to deliver results, effectively influencing decisions through strong negotiation skills
Demonstrated ability and experience to consult with and influence business owners. Advanced knowledge of consultative approaches and experience guiding leaders to make better business decisions
Strong understanding of P&L Statements, budgeting and controllable costs
Must have a demonstrated track record of meeting operational goals; standards;building sales and maximizing profits
Excellent interpersonal skills
$49k-91k yearly est. Auto-Apply 60d+ ago
Director of Operations
Security Director In San Diego, California
Chief operating officer job in Louisville, KY
Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Allied Universal is hiring a Director of Operations for the Louisville Branch office. As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction and optimal Security Professional performance at multiple branch security locations and client sites. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets, including healthcare, commercial real estate, government, and hospitality. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience.
RESPONSIBILITIES:
Caring Leadership, Client Engagement, and Operational Oversight:
Lead and mentor a team of Account Managers by providing coaching, support, and recognition, while fostering accountability. Encourage a collaborative and inclusive work environment to promote teamwork, open communication, and professional development, while taking ownership of succession planning at all levels
Build, maintain, and grow relationships with clients by understanding their security needs and ensuring satisfaction; Develop and implement corrective action plans for Identified opportunities for operational improvement
Deliver high-quality service to our clients by strategically overseeing Account Managers, while maintaining industry standards, company policies, and regulatory requirements
Analyze, report and drive operational metrics and KPI's using Allied Universal's Business Intelligence Platform, maximizing efficiency and productivity
Identify and mitigate security risks; develop and implement security protocols, training and response plans
Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries
Financial Performance and Growth:
Work with branch leadership to strengthen financial performance within your assigned portfolio by managing budget allocation, driving revenue growth, reducing non-billable overtime, improving cash collections, and controlling expenses
Collaborate with leadership to drive organic business growth within existing client operations
By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization.
QUALIFICATIONS (MUST HAVE):
Must possess one or more of the following:
Bachelor's degree in criminal justice, business or a related field with three (3) years of management experience in a high-volume workforce environment or service industry
Associate's degree in criminal justice, business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry
High School diploma or equivalent with seven (7) years of management experience in a high-volume workforce environment or service industry
Current driver's license if driving a company vehicle or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)
Minimum of two (2) years of experience driving operational goals and metrics
Minimum of two (2) years of experience in successfully building and developing teams
Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results
Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction
Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations
Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events
Basic understanding of financial principles, including budgeting and financial reporting. Ability to interpret simple financial data and use it to support decision-making
PREFERRED QUALIFICATIONS (NICE TO HAVE):
Law enforcement, military and/or contract or proprietary security services experience
Experience managing a dispersed workforce in a multi-location operation
BENEFITS:
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
#LI-26
Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ***********
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices.
Requisition ID 2026-1511704
$49k-91k yearly est. Auto-Apply 5d ago
Director - Scaffold Rental Operations
Niles Industrial Coatings 3.8
Chief operating officer job in Louisville, KY
Please complete you application with as much information as possible. Mission Statement: Unlocking potential while protecting your most critical assets. Core Values: Care Trust Help (C.T.H.) Summary of Position The Director of Scaffold Rental Operations will oversee all aspects of the scaffold rental division, ensuring operational efficiency, profitability, and compliance with safety standards. This role requires strong leadership, business acumen, and the ability to manage teams, budgets, and customer relationships while driving growth and maintaining high service standards. Essential Duties and Responsibilities *
Operational Leadership * Direct daily operations of scaffold rental services, including inventory management, logistics, and scheduling. * Ensure compliance with OSHA and company safety standards for all scaffold equipment and installations. * Oversee maintenance and readiness of rental equipment to meet project timelines. * Financial Management * Develop and manage annual budgets, monitor P&L performance, and implement cost-control measures. * Review rental invoices, approve payments, and track revenue vs. cost for profitability analysis. * Team Management * Lead and mentor team members (shop supervisors, mechanics, and logistics coordinators?). * Approve timesheets, training, and performance reviews for team members. * Customer & Vendor Relations * Serve as primary point of contact for clients requiring scaffold rental services. * Negotiate contracts with suppliers and identify opportunities for long-term rentals or equipment purchases. * Strategic Planning * Identify growth opportunities in scaffold rental markets and develop strategies to expand services. * Implement process improvements for efficiency and customer satisfaction. * Reporting & Compliance * Prepare weekly and monthly operational reports for senior leadership. * Ensure adherence to DOT regulations for fleet operations and manage related compliance programs. Required Qualifications *
5+ years of experience in industrial services or scaffold operations preferred. * At least 3 years in a leadership role preferred. * Strong knowledge of scaffold systems, safety regulations, and rental operations. * Proven ability to manage budgets, teams, and vendor relationships. * Excellent communication, problem-solving, and organizational skills. * Proficiency in Microsoft Office and ERP systems (e.g., Vista). Niles Plant Services is a proud Equal Opportunity Employer and believes that a diverse workforce is critical to our success. We hire on the basis of experience and qualifications, and in consideration of job requirements therefore, we do not discriminate against applicants due to race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, creed, marital status or parental status, height, weight, citizenship status, arrest record, disability, genetic information, military or veterans' status or any other legally protected status by federal, state, or local law.
$48k-86k yearly est. 15d ago
Vice President, Chief Architect
Pagerduty 3.8
Chief operating officer job in Frankfort, KY
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
We are looking for a technologist and proven leader that is equally passionate about large scale distributed systems and leveraging architecture as a discipline that can accelerate business scale for a large and growing customer base. We believe cultivating a culture that embraces collaboration, creativity, and learning sets us up for success. You will be expected to participate in customer facing and industry engagements that yield input into our technology vision and strategy. You will report to the CTO and play a key role in working across the Engineering and Product organizations to drive alignment on design patterns, standardization and best practices to support the business.. If you are technical, creative, future focused, and excited about fostering an environment amongst our teams that helps create avenues for success and learning, then this is a great opportunity for you.
**PagerDuty's Vision for Architecture**
We believe sound architecture oriented thinking can help teams produce great products that deliver value and delight our customers. Striving for creative, pragmatic, and high quality enables us to deliver faster to market and maintain our brand promise of reliability.
**How You Impact Our Vision:**
+ Lead technology strategy that influences across multiple products, teams, and geographies
+ Driving and promoting reliability engineering strategy and best practices
+ Lead design reviews to ensure scalable and reliable systems
+ Stay close to technology with a hands on approach
+ Be future focused by incorporating corporate strategy, customer needs, industry trends, and technology together
+ Actively participate across engineering, product and corporate strategy teams that not only result in successful outcomes for our customers but also in operational excellence
+ Act as coach and mentor to our Staff+ engineers
+ Promote a culture of creativity, learning, and collective success resulting in a technology and architecture roadmap that delivers on business outcomes
+ Bring a pragmatic approach to technology driven decisions and investments
+ Ability to participate quickly in teams at both architecture design and implementation
**Requirements:**
+ Demonstrated experience in a similar role and capacity with distributed systems operating in cloud environments
+ Strong leadership skills that showcases by leading through influence across functional and organization boundaries
+ Experience in driving architecture throughout a product portfolio across a diverse technology organization
+ Experience in establishing, driving, standardizing reliability engineering practices
+ Excellent communications skills to engage with both business and technical audiences
+ Proven track record of innovative, creative, and results driven outcomes
+ Extensive experience with architecting and developing large scale distributed systems and developing enterprise level technology roadmaps
+ Experience with cloud platforms (e.g., AWS, Azure, or GCP)
+ Experience working with team members across various geographies
+ Experience in evaluating talent and products in mergers and acquisitions
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
$114k-156k yearly est. 60d+ ago
Director, Operations
Taylor Communications 4.5
Chief operating officer job in Radcliff, KY
Your Leadership.
Our Power.
Unlimited Potential.
Taylor Corporation has big plans for the future and we need talented leaders to get us there. We power the world's leading brands ― and our employees' careers ― by unlocking potential everywhere we see it. If you love to lead, are open to new ideas and inspire the best in others, we should talk. We're passionate about our work, we believe there is always a better way, and we're looking for professionals like you.
Want to be part of something powerful? It's time to look at Taylor.
Your Opportunity: Labeling Solutions Group, formerly known as Taylor Communications, is looking for a Director of Operations to join their team in Radcliff, KY!
Your Responsibilities:
Select, develop, train and motivate staff to ensure attainment of short and long term growth objectives.
Direct the Production Manager and Shift Supervisors in the operation of a multiple shift manufacturing facility, including development of a highly responsive production team.
Interact with sales and customers on a regular basis to ensure scheduling and customer satisfaction.
Direct the plant team on quality & service improvement and continuous improvement in all aspects of the business.
Develop and improve measurement and control systems to ensure highly effective performance in the areas of productivity, quality and cost containment.
Develop business plans and budgets to contribute to the overall growth and profitability of the company.
Oversee the effective management of inventory control, warehousing, planning/scheduling and delivery.
Keep the VP of Operations apprised of progress toward objectives through monthly progress reports and financial reporting.
Identify areas requiring improvements and ensure the appropriate production or administrative functional areas implement necessary actions.
Direct the development of preventive maintenance programs for the physical facility and plant equipment.
Promoting and maintaining a safe work environment in compliance with OSHA and company standards for all employees.
Support the implementation of automated systems throughout the plant.
Remain informed of competitive activities & trends in the market, as well as maintain a sound relationship with our customers.
You Must Have:
Bachelor's degree in Business, Industrial Engineering, Graphic Arts, Printing Management or an equivalent combination of education and experience.
7+ years of broad management experience in a manufacturing plant.
Previous experience in purchasing, automated inventory control, budgeting and productivity measurement.
Strong verbal and written communication skills.
Working knowledge of all functional areas (manufacturing, finance, sales/marketing, etc.).
Strategic planning and demonstrated skills at writing implementable business plans.
Adaptability; ability to balance needs of production and sales/customers.
Strong interpersonal skills.
Intermediate PC Skills - Computer / measurement systems knowledge; proficient in spreadsheet applications, web browser / internet navigation.
Strong planning / organizational skills.
Strong leadership skills with the ability to effectively manage and motivate employees.
The ability and drive to be results-oriented.
The ability to find innovative approaches to solving problems and accomplishing goals.
The ability to travel 10-20%.
We Would Also Prefer:
Master's Degree in Business Administration.
10+ years of broad management experience in a labels manufacturing plant environment.
About Taylor Corporation
One of the largest print and communications firms in North America, Taylor's family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world's most recognizable brands.
With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.
Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.
$48k-86k yearly est. Auto-Apply 9d ago
Clinical Management - Community Director
Hosparus Group 3.9
Chief operating officer job in Elizabethtown, KY
Community Director M-Fr 800-5pm, with manager on call rotation The Community Director is responsible for programs offered in assigned Community, which may include hospice care for adults and pediatrics, palliative care, and possible future lines of business.
The Community Director ensures the delivery of premier care to patients and families through an interdisciplinary team of clinicians. The Community Director manages all aspects of operations, including quality and clinical excellence, financial outcomes, business growth and community partnerships, regulatory compliance, and mentoring managers.
Position Qualifications:
Bachelor's degree in Nursing or other health-related field required. Master's degree preferred.
3-5 years of hospice or palliative care experience preferred.
Minimum 3 years supervisory experience required.
Demonstrated intermediate to advanced skills in Microsoft Office Suite and electronic health records.
Ability to communicate at all levels of organization and work well within a team environment in support of organizational objectives.
Customer service oriented with the ability to work well under pressure.
Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
Strong analytical and problem-solving skills.
$76k-122k yearly est. 5d ago
Director, Field Strategy & Operations (Everest)
Otsuka America Pharmaceutical Inc. 4.9
Chief operating officer job in Frankfort, KY
**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day.
**Position Overview:**
The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence.
This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used.
**Key Responsibilities:**
+ **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency.
+ **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution.
+ **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through.
+ **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities.
+ **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI.
+ **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities.
+ **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities.
**Qualifications:**
+ Bachelor's degree required; MBA or advanced degree preferred.
+ Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution.
+ Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required.
+ Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization.
+ Ability to focus on priorities and resolve operational issues effectively.
+ Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$38k-56k yearly est. 60d+ ago
Sanitation Director
Agility Personnel 4.6
Chief operating officer job in Louisville, KY
Job Description
The Director of Sanitation will lead the development, maintenance, and training for sanitation and pest control programs across all facilities. The role ensures compliance with company, regulatory, and customer standards by collaborating to keep equipment, processes, and the plant environment properly designed, maintained, and effectively cleaned and sanitized.
Responsibilities
Develop and implement sanitation plans, schedules, and SOPs for all facilities to meet company and regulatory standards.
Lead and oversee sanitation activities, including coordinating production, maintenance, and sanitation teams on Sanitation Days.
Train all employees on sanitation procedures, chemical safety, and pest management, including annual refreshers.
Monitor sanitation performance using KPIs, audits, and environmental data, and implement corrective or preventive actions.
Oversee contractors for waste removal, pest control, and chemical management, ensuring all services meet sanitation requirements.
Qualifications
Bachelor's degree in Food Science, Microbiology, or a closely related discipline is required.
Must have 10 years of experience in food safety and sanitation; dry processing is a plus.
A combination of relevant education and experience may also qualify.
Requires strong understanding of sanitary design, food safety principles, and proper use and safety of sanitation chemicals.
PCQI or HACCP certification is mandatory, while SQF certification is beneficial.
Must be proficient in Microsoft Office and familiar with additional software, online tools, and web-based applications.
Completion of internal auditor training is required.
How much does a chief operating officer earn in Louisville, KY?
The average chief operating officer in Louisville, KY earns between $54,000 and $167,000 annually. This compares to the national average chief operating officer range of $81,000 to $229,000.
Average chief operating officer salary in Louisville, KY
$95,000
What are the biggest employers of Chief Operating Officers in Louisville, KY?
The biggest employers of Chief Operating Officers in Louisville, KY are: