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  • Operating Director

    Cornerstone Caregiving

    Chief operating officer job in Aberdeen, SD

    We are looking for someone who: Wants to leave behind the typical structured, 8-5 desk job Is willing to bet on themselves and be financially rewarded for it Enjoys problem solving within a fast-paced environment Wants an autonomous position with support as needed Has grit, resilience, and loves a challenge Company Overview: Cornerstone Caregiving is the largest privately owned in-home care company, growing to over 250 offices across 40 states in 5 years. With a focus on giving our seniors the option to age in place, we are expanding our presence across the country and are seeking out an elite leader to spearhead the growth of this branch. Responsibilities: As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support. Business Development: Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider. Referral building: Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.). Staffing and Scheduling: Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners. In-home Assessments: Build strong client relationships, conduct intakes, and ensure client satisfaction. Financial Management: Oversee office budget that is reflected in profit and loss statements. Cultivating Culture: Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale. Preferred Qualifications: A proven leader with previous experience managing a team Success with meeting sales and business development goals Ability to work autonomously in a fast-paced environment Entrepreneurial mindset Experience with direct recruitment, hiring and oversight of staff Strong interpersonal and communication skills Benefits: Base salary with 20% quarterly cash profit share Paid health, dental, and vision insurance Company provided car with paid gas Cell phone stipend Unlimited PTO with corporate approval Initial and ongoing training and professional development opportunities We are the best… More about us: A Day In the Life ********************** Who We Are ********************** Caregiver Appreciation ********************** Job Type: Full-time Pay: $80,000.00 per year Schedule: Monday to Friday On call Work Location: In person
    $80k yearly 3d ago
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  • Faith Formation Director

    Catholic Diocese of Sioux Falls 2.8company rating

    Chief operating officer job in Pierre, SD

    Holy Rosary Pastorate - SS Peter and Paul Catholic Church, Pierre, SD, is seeking a full‑time Faith Formation Director to lead youth education and spiritual formation for the parish and pastorate. The director will work with qualified adult volunteers and oversee Faith Formation programs across the three other parishes of the pastorate. Responsibilities Run weekly, monthly, and occasional classes, meetings, and retreats for parish and pastorate youth. Coordinate Faith Formation programs with other parishes and the Diocese of Sioux Falls. Supervise and support adult volunteers in youth ministry. Qualifications Strong verbal and written communication skills. A Religious Education or Theology degree is strongly encouraged. Two years of experience in Youth Ministry is preferred. Position Details Full time, on site, benefit eligible. Salary range $45,000-$55,000. Contact Interested candidates should send a resume and cover letter to Michele Snyder, Holy Rosary Pastorate Business Manager, at ************************ or 210 E Broadway Ave, Pierre, SD 57501. #J-18808-Ljbffr
    $45k-55k yearly 4d ago
  • Senior Vice President, Federal Government Relations

    Maximus 4.3company rating

    Chief operating officer job in Rapid City, SD

    Description & Requirements The Senior Vice President of Federal Government Relations will serve as a key strategic advisor and operational leader, responsible for sharing intel, insights and coordinating influence campaigns in shaping and executing the company's federal engagement strategy. This role will lead efforts influencing key stakeholders and decision makers addressing federal legislative, regulatory, and administrative developments impacting the company's business, with a particular focus on public assistance programs, federal contracting, and performance-based policy implementation. Civil and defense related Federal and state government awareness required. This position requires a seasoned government relations executive with deep knowledge of federal appropriations, agency operations, and political dynamics that drive funding, policy, and accountability across projects. Key Responsibilities Federal Strategy & Engagement - Develop and execute a comprehensive federal government relations strategy aligned with corporate priorities. - Build and maintain relationships with key federal stakeholders, including congressional members and staff, agency officials, and policy influencers/stakeholders. - Monitor and interpret legislative and regulatory developments, including appropriations, rescissions, and continuing resolutions. Policy Implementation & Advocacy - Lead internal coordination on federal rule changes - Provide strategic guidance on performance-based contracting and flexibility-to-contract models. - Represent Maximus in federal forums and coalitions, ensuring a consistent and compliant voice. - Ensure compliance with all federal lobbying disclosure and compliance requirements, including timely reporting, documentation, and adherence to ethical standards as mandated by law and company policy. Cross-Functional Leadership - Partner with Legal, Compliance, Operations, Business Development and other Maximus shared services to assess and mitigate federal policy risks. - Support state-level engagement strategies in coordination with federal priorities. - Help lead internal "message factory" efforts to generate actionable ideas of influence for government clients, leaders and stakeholders. - Political Action Committee (PAC) Management & Operations - Actively involved in overseeing the management and operations of the company's Political Action Committee (PAC), closing working to ensure compliance with all federal regulations and reporting requirements. - Help develop and implement strategies in growing PAC participation, engaging eligible employees, and aligning PAC activities with the company's government relations objectives. - Crisis & Change Management - Advise leadership on political risks such as but not limited to shutdown scenarios, funding disruptions, and other policy decisions impacting business, including attacks from third-party organizations and competitors. - Ensure the company remains politically aware but non-partisan, maintaining neutrality while influencing policy through operational excellence. Minimum Requirements - 15+ years of experience in federal government relations, public policy, or legislative affairs. - Proven track record of navigating complex federal and political environments, including appropriations, OMB processes, and agency rulemaking. - Exceptional communication, negotiation, and strategic planning skills. - Experience working with or within federal agencies, Congress, or large government contractors. - Ability to lead cross-functional teams and influence at the executive level. Preferred Qualifications - Prior experience in performance-based contracting or public assistance program implementation. - Familiarity with federal procurement frameworks and compliance standards. - TS/SCI clearance or eligibility preferred. #HotJobs0106LI #HotJobs0106FB #HotJobs0106X #HotJobs0106TH #TrendingJobs #c0rejobs EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 272,340.00 Maximum Salary $ 368,460.00
    $107k-159k yearly est. Easy Apply 5d ago
  • Relocate to Botswana: CEO (Fintech)

    Black Pen Recruitment

    Chief operating officer job in South Dakota

    Job Description Our client is a Botswana-based financial services provider that has been offering loan solutions since 2012. With a strong focus on accessibility and customer convenience, they have established a network of over 35 branches and kiosks strategically located across the country. Their mission is to ensure that individuals can easily access the financial support they need, making them a trusted and reliable partner within the local community. Role Overview The CEO would be responsible for leading and overseeing the overall strategic direction, financial performance, and operational excellence of the company. The CEO will ensure the successful execution of the company's vision and mission in the mobile money industry, driving financial inclusion, customer satisfaction, regulatory compliance, and sustainable growth. This role requires a dynamic leader with a strong background in financial services, fintech, mobile payments, and digital transformation and a hands-on approach. Job type: Full time/ Permanent Workplace: On-site Location: Botswana Relocation to Botswana is a must Requirements Bachelor's degree in Business Administration, Finance, Economics, Information Technology, or a related field; MBA or relevant postgraduate degree preferred. Minimum of 5-8 years of executive leadership experience in fintech, banking, telecommunications, or mobile financial services. Proven track record of leading a high-growth business, scaling mobile money operations, and driving digital financial inclusion. Strong understanding of financial regulations, AML/KYC requirements, and risk management principles. Experience in strategic partnerships, investor relations, and stakeholder management. Excellent leadership, communication, and negotiation skills. Strong analytical skills with the ability to interpret financial reports, market trends, and business performance metrics. Experience working with regulators, policymakers, and industry associations in the financial services and fintech sectors. Strategic thinking and problem-solving skills. Strong leadership and team-building capabilities. Excellent financial acumen and business judgment. Strong negotiation and stakeholder management skills. Ability to drive innovation and adapt to emerging financial technologies. Effective decision-making under uncertainty and complex business environments. Responsibilities Strategic Leadership & Business Growth: Develop and implement the company's long-term vision, mission, and strategic plan to ensure business growth and sustainability. Identify new market opportunities, partnerships, and revenue streams to expand the company's footprint and enhance financial inclusion. Spearhead innovation in mobile money solutions, ensuring alignment with emerging financial technologies and customer needs. Drive expansion strategies including partnerships with banks, telecom operators, merchants, and other financial institutions. Establish and maintain strong relationships with key stakeholders, including investors, regulatory bodies, financial institutions, and technology partners. Financial Performance & Risk Management: Oversee financial management and performance, ensuring profitability, revenue growth, and operational efficiency. Develop and execute financial plans, budgets, and forecasts to achieve business objectives. Implement robust risk management policies and compliance frameworks to mitigate financial and operational risks. Ensure compliance with local and international financial regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements. Operational Excellence & Technology Innovation: Oversee the development and deployment of innovative mobile money services that improve accessibility, affordability, and usability. Drive operational efficiency and digital transformation to enhance customer experience and business scalability. Lead product development initiatives to introduce new payment solutions, remittances, merchant services, and other fintech innovations. Ensure cybersecurity measures and data protection policies are in place to safeguard customer information and transactions. Leadership & Team Management: Build and lead a high-performing executive team, fostering a culture of collaboration, accountability, and continuous improvement. Provide strategic guidance and mentorship to senior management and employees to enhance productivity and engagement. Champion diversity, equity, and inclusion within the organisation to create a dynamic and inclusive workplace. Align team objectives with overall company goals to drive efficiency and high performance. Regulatory & Compliance Oversight: Ensure the company operates within legal and regulatory frameworks governing mobile money and financial services. Liaise with regulatory authorities and government agencies to advocate for favorable policies and industry best practices. Maintain transparency and corporate governance standards, ensuring compliance with financial and fintech industry regulations. Benefits Competitive executive salary with performance-based incentives. Executive perks, travel allowances, and professional development opportunities. Opportunity to lead a high-impact organisation driving financial inclusion and economic empowerment.
    $89k-154k yearly est. 20d ago
  • Chief Operating Officer

    Hoskinson Biotechnology

    Chief operating officer job in Gillette, WY

    Job Description About: Hoskinson Health & Wellness Clinic is a newly founded team-based physician-led, comprehensive health and wellness clinic in the beautiful area of Gillette, Wyoming. Our company was created to provide prospective healthcare resources to the community and meet the needs of our patient base. Company Mission and Philosophy: Hoskinson Health & Wellness Clinic is owned by physicians who have teamed together to help end discrepancies they have seen for decades in the healthcare space. Our mission is to help patients truly live better, healthier lives by providing comprehensive care through a variety of specialists and support services. HH&WC has an integrated regenerative & longevity philosophy that functions hand-in-hand with treatment planning, preventive care, and team collaboration on patient cases. We believe that patients are more than their diagnoses and deserve access to the best education and resources we can provide. To ensure this mission is met, we focus on integrating highly effective technology, encourage collaboration among the team, and take lower patient volumes to allow patients more time with our staff. The Chief Operating Officer (COO) leads the day-to-day operational, strategic, and organizational functions of the clinic. The COO partners with the CEO (or Executive Director), CFO, clinical leadership, and other senior leaders to drive performance, efficiency, patient experience, growth initiatives, and operational excellence. This position ensures alignment of clinical, administrative, financial, and support functions toward mission, quality, and sustainability. Supervises: Clinical Services Directors / Managers (e.g. medical, nursing) Clinic Operations / Facilities / Site Managers Patient Access, Registration, and Scheduling Quality Assurance / Clinical Compliance / Risk Management Support Services (facilities, supply chain, logistics, etc.) Project Management / Continuous Improvement teams Supervisory Responsibilities: Provide leadership and direction to all operational departments and managers. Directly supervise key leaders. Set clear performance goals, productivity standards, and accountability metrics. Conduct regular performance evaluations and provide coaching and professional development. Oversee staffing plans, recruitment, onboarding, and retention strategies with HR. Approve departmental budgets, staffing allocations, and resource needs in partnership with the CFO and CEO. Ensure consistent implementation of clinic policies, procedures, and performance management practices. Foster an inclusive, collaborative, and high-performance culture aligned with the clinic's mission. Promote cross-departmental communication and coordination to achieve organizational objectives. Hold department leaders accountable for quality, efficiency, financial, and patient experience outcomes. Report operational performance, metrics, and improvement initiatives to the CEO and/or Board. Model integrity, transparency, and patient-centered leadership in all interactions. Duties/ Responsibilities: Strategic & Operational Leadership Translate organizational strategy into operational plans, processes, metrics, and initiatives Lead day-to-day operations to ensure high-quality patient care, efficiency, and cost control Align operations with clinical, financial, and business goals; serve as integrator among departments Identify and lead growth, expansion, or service-line initiatives (e.g. new specialties, telehealth, satellite sites) Monitor benchmark metrics, performance dashboards, and key operational KPIs Clinical & Patient Experience Partner with clinical leadership to ensure operational excellence in patient care, access, throughput, and satisfaction Oversee scheduling, patient flow, capacity utilization, staffing models, and process optimization Manage escalation of operational issues impacting care delivery or patient satisfaction Process Improvement & Efficiency Lead process improvement, lean, or operational excellence initiatives to eliminate waste, reduce variation, and drive efficiency Standardize procedures across sites, develop best practices, and scale operational innovations Oversee supply chain, inventory management, facilities, and equipment to ensure cost efficiency and reliability Financial & Budgeting Support Work with the CFO to develop and manage operating budgets, cost control strategies, and capital planning Monitor departmental variances, cost drivers, and work with leaders to adjust operational performance Support financial goals via efficient operations, productivity improvements, and resource optimization Compliance, Quality & Risk Ensure operations conform to regulatory, accreditation, and licensing standards (e.g. HIPAA, OSHA, clinical safety) Oversee risk management, incident response, and escalation protocols Collaborate with compliance, legal, and quality teams to align operations with policies, procedures, and audit readiness Talent Leadership & Culture Lead and develop a culture of accountability, high performance, collaboration, and continuous improvement Mentor, coach, and evaluate direct reports; develop leadership bench strength Drive change management, communicate effectively across levels, and engage staff in operational excellence Special Projects & Growth Lead capital projects, clinic expansions, facility upgrades, or strategic partnerships Support due diligence, integration, and operational alignment in mergers, acquisitions, or affiliations Evaluate new technologies, workflow redesigns, or operational models to support future growth Experience: Required: 10+ years of progressive leadership experience in healthcare operations, clinic / ambulatory care, or hospital settings Proven track record in managing multi-department, multi-site operations with complexity in staffing, quality, and performance Experience leading change, process optimization, and cross-functional integration Deep understanding of healthcare workflows, regulatory environment, payer mix, and patient-facing operations Preferred: Experience in clinics with multiple specialties or networked sites Experience managing or partnering with revenue cycle, quality, compliance, and IT in an integrated fashion Experience in scaling operations, implementing new service lines, or leading growth strategies Background in quality improvement, clinical operations management, or patient experience leadership Benefits: Health Insurance: The company covers 100% of health insurance premiums, including medical, dental, vision, STD, LTD, and Life Insurance coverage. Supplemental Insurance: Employees have voluntary access to additional policies such as hospital, cancer coverage, accident insurance, and voluntary life through a supplemental provider. Retirement Benefits: Enjoy a generous retirement plan with a competitive company match-no waiting period required! PTO: Benefit from generous PTO policy. Professional Development: Hoskinson Health & Wellness Clinic supports the professional growth of all employees by offering assistance for continuing or additional education with HR approval The Clinic is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. The Clinic is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Human Resources at ************.
    $65k-114k yearly est. 14d ago
  • Madison Regional Health System - Chief Executive Officer

    Eide Bailly LLP 4.4company rating

    Chief operating officer job in Madison, SD

    Eide Bailly Executive Search has been retained by Madison Regional Health System (MRHS) based in Madison, South Dakota to recruit its next Chief Executive Officer (CEO). Reporting to the Board of Directors, the CEO is the senior administrator for the organization. Organization: MRHS is a 22-bed non-profit facility committed to providing quality healthcare close to home. MRHS has served Madison and its surrounding communities for over 135 years and is governed by a Board of Directors. Designated as an award-winning Critical Access Hospital, MRHS provides healthcare services to residents who would otherwise have to travel long distances for care. The health system integrates a hospital, clinic, multiple departments, and other partnered healthcare companies and includes 270+ employees dedicated to providing quality inpatient and outpatient healthcare services. MRHS's mission is to serve as a community health focal point through the provision of compassionate, quality, and innovative care; providing quality healthcare, close to home. In addition to general medical and surgical services, MRHS offers an intensive care unit, swing bed, birthing suites & nursery, private rooms, emergency medical services, audiology, cardiology, dermatology, ENT, nephrology, OB/GYN, Ophthalmology, Orthopedics, Pulmonology, Podiatry, and Vascular services. MRHS's primary service area includes Lake and Miner counties. Approximately 13,000 people reside in the primary service area. MRHS employs 12 medical providers, providing surgical, primary care, and emergency care services. In 2013, MRHS broke ground on a 110,000 square foot replacement facility. The new facility opened in 2015, which houses the main hospital, ancillary services, and clinics. It's opening coincided with the merger between the hospital and local clinics. Today residents in the community can receive all the medical care they need under one roof. MRHS has been recognized as a Top 20 Critical Access Hospital in the nation by the National Rural Health Association, Top 100 Critical Access Hospital by iVantage Health Analytics', and is certified a health home by Medicaid & Medicare. The Community: Madison, SD, home to over 6000 residents, is the county seat of Lake County. Madison is a progressive community nested between two lakes, Lake Madison, and Lake Herman. Madison offers a prosperous manufacturing center, reputable healthcare system, thriving schools, full-service community center, national recognized state university and world-class outdoor recreational opportunities. Madison is home to Dakota State University (DSU). DSU offers undergraduate, master's, and doctoral programs through its colleges of arts and sciences, business and information systems, computer and cyber sciences, and education. The Madison area offers a variety of hunting and fishing opportunities. Both public and private hunting land is accessible. Madison is home to several city parks and recreational areas. With picnic shelters, ball diamonds, tennis courts, playgrounds, soccer fields and skating rinks. Madison also has The Community Center is a 67,000 square foot building designed to provide the health, wellness, and recreational need for Madison, Dakota State University, and the surrounding area. The Dakota Prairie Playhouse and Conference Center is a regional, multi-use facility in Madison. The complex contains an 80 ft. x 80 ft. conference center, large enough to accommodate banquet seating for 500 people and a theatre with seating for 700 people. Lake Herman and Lake Madison are nearby. Lake Madison is 2,800 acres offering exceptional fishing, boating, canoeing, kayaking, skiing, and swimming. Lake Herman is 1,350 acres with excellent opportunities for fishing, boating, canoeing, kayaking, skiing, and swimming. Madison also offers two golf courses, the Lakes Golf Course (9 holes) and Madison Golf and Country Club (18 holes). Madison Central School District contains 3 schools, 1,139 students with a 14 to 1 student-teacher ratio. The school districts current superintendent was named the 2019 state superintendent of the year. Madison offers homebuyers homes in town or on the lakes, to fit anyone's needs and budget. Madison is located 50 miles from Sioux Falls, SD, the largest city in the state, home to shopping, entertainment, and home to Sioux Falls Regional Airport with 16 direct flights to major cities across the United States. Responsibilities The CEO is vested with the complete administrative responsibility for the direction, coordination, and monitoring of all hospital and organizational activities in accordance with the institution's mission, its role in the community and area healthcare system, its specific objectives in providing healthcare services and information and its commitment to education and research. How to apply: Submit your application to this job posting or for more details (including requests for the full position specification) and/or to submit a nomination or application, please contact Derek J Castaneda at Eide Bailly, 18081 Burt Street, #200, Omaha, NE 68022; phone **************; or e-mail *************************. *MRHS and Eide Bailly are equal opportunity employers and do not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.
    $108k-175k yearly est. Auto-Apply 60d+ ago
  • Director of Workforce Management and Capacity Planning

    Datavant

    Chief operating officer job in Pierre, SD

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. The Director of Workforce Management, Forecast Planning & Capacity will provide strategic leadership and long-term planning for all Payer WFM programs supporting multi-site, multi-channel and Global contact center operations. This leader will own the end-to-end forecasting, capacity planning, scheduling strategy, and workforce technology ecosystem to ensure the organization can meet service, efficiency, and growth objectives. The Director will oversee a high-performing team of leaders, analysts, and system SMEs responsible for developing proactive staffing models, building scalable workforce processes, and operationalizing automated and dynamic plans across phone, digital, and outsourced channels. This role will partner closely with Operations, Finance, HR, Technology, Inventory Management, and senior leadership to align workforce strategies to business goals, emerging customer demand, and evolving contact center capabilities. **You will:** _Strategic Leadership & Workforce Planning_ + Develop the enterprise workforce management vision, strategy, and operating model for forecasting, staffing, capacity planning, scheduling, and intraday management across all channels. + Create dynamic capacity models incorporating growth projections, seasonal and cyclical patterns, product roadmap changes, financial targets and personnel types for all retrieval methods. + Lead long-range forecasting development that leverages predictive analytics, advanced modeling, and scenario planning to support budget planning and operational readiness.Build dynamic staffing frameworks that respond to real-time volume trends and inventory shifts, enabling proactive decision-making and rapid load balancing. _Operational Excellence & Technology Ownership_ + Oversee the governance, optimization, and roadmap of WFM technology systems, including forecasting engines, scheduling platforms, outbound dialers, and real-time management tools. + Drive automation initiatives that reduce manual effort, streamline capacity workflows, and increase forecasting accuracy (e.g., machine learning-enabled models, automated campaign pacing, real-time dynamic intraday tools). _Business Partnership & Cross-Functional Alignment_ + Collaborate with Operations and Inventory leaders to align staffing strategies to operational needs, inventory flows, and priority work drivers. + Partner with Finance, Operations and HR to ensure workforce plans and staffing models align with budget expectations, headcount targets, and ROI frameworks. + Present workforce forecasts, business cases, and performance narratives to executive leadership, translating data into clear, actionable insights for decision-makers. _Team Leadership & Development_ + Lead, mentor, and develop a team of managers, supervisors, analysts, and system administrators responsible for forecasting, planning, scheduling, intraday actions, and telephony operations.Establish performance standards, KPIs, and continuous improvement programs across the WFM organization. + Create a culture of operational excellence, cross-training, and analytical rigor while ensuring succession planning and skill development across the team. _Performance Monitoring & Continuous Improvement_ + Oversee enterprise reporting of forecast accuracy, staffing adherence, capacity utilization, dialer performance, and service delivery metrics. + Identify gaps in performance, workflow inefficiencies, and control weaknesses while leading strategic initiatives to close those gaps. + Optimize vendor/BPO partner models, including capacity plans, performance SLAs, and volume allocation strategies. _Risk, Compliance & Governance_ + Ensure all outbound dialing activities and workforce processes comply with regulatory requirements, risk controls, and documented procedures.Partner with business stakeholders and risk teams to maintain accurate control inventories, workflows, and monitoring routines that support consistent internal and external control testing. **What you will bring to the table:** + Bachelor's Degree in Business, Operations, Analytics, or related field (Master's preferred), or equivalent experience. + 10-12+ years of progressive Workforce Management experience, including forecasting, capacity planning, scheduling, and real-time management in a multi-channel contact center environment. + 5+ years of leadership experience managing large, multi-layered WFM teams (managers, analysts, supervisors, administrators). + Demonstrated expertise in Director-level strategic planning, including enterprise forecasting models, long-range capacity planning, budget alignment, and scenario modeling. + Advanced analytical capability, including experience developing automated forecasting models, predictive analytics, or machine learning-supported planning tools. + Proven experience overseeing large-scale telephony and outbound dialing platforms (NICE/CXOne, RingCentral, Genesys, or equivalent), including campaign strategy and system performance optimization.Strong knowledge of WFM platforms, telephony routing systems, and dialer technologies, with a focus on automation and scalability. + Exceptional business acumen, with the ability to translate data insights into strategic recommendations for senior executives. + Strong understanding of complex inventory management and how inventory flows impact capacity demand, dialing strategy, and operational performance. + Advanced proficiency in SQL, analytics tools (PowerBI, Tableau), and Excel, with the ability to build and direct analytical frameworks. + Experience working with outsourced contact centers, including staffing governance, productivity metrics, and performance management. + Deep knowledge of call center KPIs, workforce optimization methods, and operational workflows. + Outstanding communication abilities, with experience presenting to executives, leading cross-functional workstreams, and influencing strategic decisions. \#LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation. The estimated base salary range (not including variable pay) for this role is: $167,000-$208,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $167k-208k yearly 16d ago
  • Dialysis Area Operations Director

    001-Dialysis Clinic-Nashville, Tn-Corporate Office

    Chief operating officer job in Rapid City, SD

    Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate leaders to provide exceptional support and direction to our patient care teams. DCI offers paid training, competitive pay, outstanding benefits and a positive, patient-centric culture. This is your opportunity to make a difference in the lives of patients and teams of dedicated caregivers. Join DCI today to build lasting relationships and gain fulfillment leading local operations in an organization that is truly mission-driven. The Dialysis Area Operations Director is responsible for all operational and financial aspects of dialysis facilities and programs in a specific area, following established policies. Schedule: Fulltime, Monday through Friday, on call as needed Compensation: Pay range depending on experience Benefits: Comprehensive medical, dental and vision benefits Life and long-term disability insurance provided at no additional expense to employee Paid time off (PTO) including holidays Extended Sick Bank (ESB) in addition to PTO - paid time for doctor appointments, sickness or medical leave Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent Employee assistance program Wellness program New AOD training and semiannual AOD workshops Among others Responsibilities What You Can Expect: Provide leadership and direction to clinical and support staff in assigned region Develop managers, leaders and teams by promoting teamwork and trust among staff and management Develop and maintain collaborative relationships with medical directors, nephrologists, local hospital administration and renal community members Assist the Senior Operations Director with market analysis and feasibility assessments related to prospective acute contracts, new clinic development, renovations and special projects Collaborate with and support Nurse Managers to improve individual clinic operations Identify growth opportunities for in-patient and outpatient services Assure facility compliance with state and federal regulatory requirements Oversee facility financial operations, including accounts payable, accounts receivable, payroll, cash management and inventory control Participate in fiscal budget development for assigned clinics Manage clinical and technical components of facility operations, working with local and corporate teams to achieve clinical outcomes and goals established by leadership Qualifications Successful Candidates Bring: Excellent communication skills Desire to collaborate with physicians and clinic management Established leadership skills Ability to problem solve Education/Training: Bachelor's degree in business administration, healthcare management or similar field required One year dialysis experience or similar healthcare setting required Minimum two years' management experience required Previous experience leading and managing multiple locations within a geographic area preferred DCI's Differentiator: Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation's largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. DCI invests in our care teams and funds research to further kidney care and treatment options. DCI prioritizes a holistic approach and offers hemodialysis, home dialysis and peritoneal dialysis treatment options. We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations. Learn more about DCI and see if we're hiring in a location near you! *************** DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status. DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities. If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or ************. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible. For more information about equal opportunity please see: ****************************************************************** ************************************************************************************************* *************************************************************** and ********************************************************************************************************** Security Roles and Responsibilities can be reviewed at: *************************************
    $71k-129k yearly est. Auto-Apply 36d ago
  • Senior Director of Field Service Operations

    Marco 4.5company rating

    Chief operating officer job in Sioux Falls, SD

    /OBJECTIVE The Sr. Director of Field Service Operations is responsible for providing the leadership, management, and vision necessary to ensure that the Copier Service, Install, PMO and Shred Divisions has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. The Sr. Director of Field Service Operations is responsible for providing strategic leadership for the department and by working with the Executive Management team to establish long-range goals, strategies, plans and policies. The Sr. Director of Field Service Operations is also responsible for directing, planning, budgeting, and leading the company's Field Services division to ensure they are a profitable contributor to the business. ESSENTIAL FUNCTIONS ▪Exemplify Marco's vision, mission and values and Gold Standard culture. ▪Drive the Field Services division to meet and exceed sales, profitability, and business goals to achieve long-term, sustainable EBIDTA. ▪Collaborate with the Executive Leadership team to maximize operating leverage and create enterprise value. ▪Administer and control the Field Services division P&L and expense budget to contribute to a cost-effective operation. ▪Actively participate in the development of the company's strategic plan by identifying divisional initiatives. Oversee and drive achievement of initiatives and goals. ▪Identify and present solutions to ensure that divisional solutions and capabilities are responsive to the needs of the company's growth and changing objectives. ▪Provide management, direction and mentorship to Field Services division leadership and personnel. ▪Recruit, attract and retain key personnel. ▪Plan and control development, training, and certification attainment for the Field Services division to ensure that they are consistent with and supportive of the business needs of the company. ▪Keep abreast of state-of-the-art industry developments through attendance at trade and professional meetings and seminars, trade shows, literature, and other educational activities. ▪Demonstrate leadership by presenting a positive example, establishing high standards, holding people accountable and maintaining the highest standards of honesty and integrity. ▪Appropriately represent Marco in organizational relationships with clients, suppliers, competitors, bankers, government agencies, professional societies, and similar groups. ▪Work with Copier Service, Install, Help Desk, Dispatch, PMO and Shred divisions to ensure KPI's are met. ▪Attend required company and departmental meetings. ▪Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. ▪ Perform other related duties as assigned. QUALIFICATIONS Education and Experience - Bachelor's degree or equivalent 10 years+ of industry experience. Licenses and Certifications - Valid Driver's License, proof of personal insurance and an acceptable driving record. REQUIRED SKILLS 1.Strategic visionary with sound technical skills, analytical ability, good judgement, and strong operational focus. 2.Extensive knowledge of IT subjects including proficiency with business collaboration tools such as MS Office applications and Outlook. 3.Excellent communication and presentation skills. 4.Function as a good educator who is trustworthy and willing to share information and serve as a mentor. 5.Excellent negotiation skills. 6.Energetic, forward-thinking, and creative. 7.Highly decisive possessing a “big picture” perspective. 8.Treat people with respect, work with integrity and ethically and uphold organizational values.
    $80k-104k yearly est. 42m ago
  • Vice President of Operations

    Lunchtime Solutions 3.6company rating

    Chief operating officer job in South Dakota

    Are you a strategic operations leader who can motivate and develop a high-performing team? Do you have a passion for food service, strong financial acumen, and thrive in a collaborative environment? We are looking for an exceptional leader to join our team as Vice President of Operations. In this role, you will oversee the strategic and operational aspects of our K-12 food service operation, ensuring efficiency, profitability, revenue growth, and high-quality customer experience. The Vice President of Operations will manage budgets, improve processes, and lead teams in areas such as staffing, menu planning, inventory management, and marketing initiatives. This executive-level position will be a member of the Board of Directors and requires someone who shares our values and actively supports Lunchtime's culture, vision, and mission. Responsibilities include: Strategic Planning and Execution: Develop and implement long-term and annual planning for operations to align with Lunchtime's vision, objectives, and strategies. Oversee and evaluate the execution of these strategic plans to ensure that all goals and objectives are met. Leadership: Skilled in critical thinking and effective people management, with a focus on team development and conflict resolution. Possesses strong communication skills, problem-solving abilities, and expertise in data analysis to support informed decision-making. Capable of leading high-performing teams, managing resources efficiently, and adapting to fast-paced environments while prioritizing long-term strategic goals and process improvements. Innovation and Growth: Identify growth opportunities, foster innovation in processes and technologies, and effectively represent Lunchtime with all stakeholders. Board Member: Actively participate in board meetings, contribute to strategic planning from an operational and company-wide perspective. Essential Qualifications: A bachelor's degree in business administration, hospitality, or a related field is required. Ten years of progressive, senior-level operations experience in the multi-unit food service industry is required, preferably with a strong preference for candidates who have experience in the K-12 sector. Demonstrates strong critical thinking skills to evaluate customer needs and financial data, providing guidance throughout the RFP and proposal process for existing business. Communication: Strong communication skills to clearly articulate vision, manage change, collaborate effectively, and present at an executive level. P&L Management: Demonstrates a proven track record in managing profit and loss responsibilities across multiple locations, analyzing metrics to identify favorable and unfavorable trends for both Lunchtime and our customers. Leadership: Exceptional skills in leading, influencing, mentoring, and developing multi-level operations teams from senior managers to frontline team members. Multi-unit operational oversight: Proven ability to oversee decentralized operations at numerous sites, and brand standards are consistently met across all locations. Strong knowledge of industry regulations, including food safety, sanitation, and labor laws, to ensure full compliance and manage risk. Supply chain management: Strong knowledge of the food service supply chain, including procurement, logistics, vendor relations, and inventory management. Financial Acumen: Proficiency in data analysis to monitor performance and identify improvement opportunities. Technology: Extensive knowledge of industry-specific principles, procedures, technologies, and best practices. Proficient in Microsoft Office and CRM Databases. This hybrid position is based in North Sioux City, South Dakota, requiring office attendance a few days per week. Preference will be given to local candidates, but remote applicants from our five-state footprint will also be considered. Relocation assistance may be available. Travel availability, up to 25%, including overnight travel, is required. Travel requirements will be based on business needs. Why join the Lunchtime Solutions team? This is an opportunity to build a meaningful, mission-driven career by providing fresh, delicious meals that turn lunchtime into something students eagerly anticipate. We offer competitive compensation and benefits, along with a dynamic, fun, and inspiring work culture. Our benefits include medical, dental, and vision insurance, a retirement savings 401(k) plan, paid holidays, and generous paid time off (PTO). We grow healthy kids; come grow with us! Our Mission: Inspiring Healthy food choices while delivering exceptional customer experiences. Fueling the minds of the future.
    $114k-170k yearly est. 60d+ ago
  • Director of Operations

    Boeckermann Grafstrom Mayer 3.9company rating

    Chief operating officer job in Sioux Falls, SD

    Who We are: Cornerstone Private Asset Trust Company, LLC, is a boutique trust company that helps businesses and individuals implement estate planning goals and transition wealth from one generation to the next. We provide services above and beyond those of a traditional trust company by focusing on the individual nature of each client and their long-term goals. With offices in Sioux Falls, SD and Bloomington, MN, Cornerstone provides unique tax advantages to its clients as well as a wide variety of specialized trust services, including trusts under wills as well as dynasty, charitable, revocable living wills. Primary Purpose: This role will act as Compliance Officer for Cornerstone as well as oversee all aspects of Trust Operations function. This includes designing and implementing operations systems to streamline business operations and maximize revenue. This role requires ability to manage process and people as well as efficiently translate strategic vision into actionable tasks. This person is the AML/BSA expert internally and creates actionable and proactive compliance policy and procedure to mitigate risk. This position is hybrid with some in office expectation as well as opportunity to work remotely. Candidate must live in, or be open to relocating to Sioux Falls, SD. Responsibilities Include but are not Limited to: * Oversees all aspects of Trust Operations function * Responsible for the leadership of all Trust Operations and Administrative staff * Manages, implements and owns all technology solutions including updates and employee training; research and recommend changes when necessary * Manage new initiatives and efficiency projects * Responsible for compliance and due diligence including monthly, quarterly and annual process and creating internal audit program * AML/BSA Compliance Officer * Quarterly and annual reporting for SDDB * Prepare and participate in annual audits * Responsible for continuous improvement including constantly analyzing existing processes and optimizing for accuracy and efficiency * Independently identify priorities and opportunities for interdepartmental improvements * Ability to analyze data to help drive decision making * With direction from President, implement business strategy Preferred Qualifications and Skills: * AML/BSA Expertise Required * Expertise in trust operations required * Demonstrated ability to provide quality and proactive solutions to clients * Ability and desire to help grow the organization while maintaining exemplary client service * Desire to proactively ask for and take feedback on performance and ability to implement changes as necessary * Willingness to promote to a small office environment which can, at times, include contributing in ways that may not directly corelate to the candidate's skill set or job description * Excellent organizational and interpersonal skills * Creative problem-solving ability * Ability to exercise professional and technical discretion on matters of significance * Demonstrated ability to manage multiple tasks simultaneously and problem solve * Strong written and communication skills * Meticulous follow-up skills * Excellent verbal and written communication skills. * Excellent customer service skills * Exceptional attention to detail * Time management skills with a proven ability to meet deadlines * Analytical and problem-solving skills * Strong supervisory and leadership skills * Ability to prioritize tasks and to delegate them when appropriate * Ability to function well in a high-paced and at times stressful environment * Proficient with Microsoft Office Suite or related software Who Should Apply: * If you like the idea of working in a small team environment * If you have a passion for compliance and leadership * If you are driven, detail oriented, and have fresh ideas and enthusiasm at work * If you enjoy a challenge and are open to building a department, process and procedures What You'll Love About Us: * Make an Impact. We care about your individuality by giving you freedom to grow and create within the company, regardless of your position. * Rest and Relaxation. 18 days paid time off, 8 paid holidays, * Health Benefits. Medical with HSA and FSA options, dental, and vision. * Prepare for the Future. 401(k) with a generous company contribution, access to a personal financial planner, and both legal and life insurance. * Give back. Get paid to give your time to the community: ask us about this! * Educational Benefits. Whether you are studying for your industry certifications, or currently enrolled in higher education, we can help cover some of those expenses. * Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location. Not sure if you qualify? Think about applying anyway: We understand that not everyone brings 100% of the skills and experience for the role. At Cornerstone we are focused on building a diverse and inclusive workforce and offer opportunities to those with a variety of workplace experiences and backgrounds. Whether you are looking to grow your skills, returning to work after a gap in employment or looking to take the next step in your career, we are excited to learn more about you and encourage you to apply! BGM is proud to be an equal opportunity employer. We realize the key to creating a company with a strong culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. It is our policy to extend equal opportunity in employment to all individuals without discrimination on the basis of race, color, religion, age, sex, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by federal, state or local law
    $97k-129k yearly est. 44d ago
  • Senior Director of Field Service Operations

    Marcoculture

    Chief operating officer job in Sioux Falls, SD

    /OBJECTIVE The Sr. Director of Field Service Operations is responsible for providing the leadership, management, and vision necessary to ensure that the Copier Service, Install, PMO and Shred Divisions has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. The Sr. Director of Field Service Operations is responsible for providing strategic leadership for the department and by working with the Executive Management team to establish long-range goals, strategies, plans and policies. The Sr. Director of Field Service Operations is also responsible for directing, planning, budgeting, and leading the company's Field Services division to ensure they are a profitable contributor to the business. ESSENTIAL FUNCTIONS ▪Exemplify Marco's vision, mission and values and Gold Standard culture. ▪Drive the Field Services division to meet and exceed sales, profitability, and business goals to achieve long-term, sustainable EBIDTA. ▪Collaborate with the Executive Leadership team to maximize operating leverage and create enterprise value. ▪Administer and control the Field Services division P&L and expense budget to contribute to a cost-effective operation. ▪Actively participate in the development of the company's strategic plan by identifying divisional initiatives. Oversee and drive achievement of initiatives and goals. ▪Identify and present solutions to ensure that divisional solutions and capabilities are responsive to the needs of the company's growth and changing objectives. ▪Provide management, direction and mentorship to Field Services division leadership and personnel. ▪Recruit, attract and retain key personnel. ▪Plan and control development, training, and certification attainment for the Field Services division to ensure that they are consistent with and supportive of the business needs of the company. ▪Keep abreast of state-of-the-art industry developments through attendance at trade and professional meetings and seminars, trade shows, literature, and other educational activities. ▪Demonstrate leadership by presenting a positive example, establishing high standards, holding people accountable and maintaining the highest standards of honesty and integrity. ▪Appropriately represent Marco in organizational relationships with clients, suppliers, competitors, bankers, government agencies, professional societies, and similar groups. ▪Work with Copier Service, Install, Help Desk, Dispatch, PMO and Shred divisions to ensure KPI's are met. ▪Attend required company and departmental meetings. ▪Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. ▪ Perform other related duties as assigned. QUALIFICATIONS Education and Experience - Bachelor's degree or equivalent 10 years+ of industry experience. Licenses and Certifications - Valid Driver's License, proof of personal insurance and an acceptable driving record. REQUIRED SKILLS 1.Strategic visionary with sound technical skills, analytical ability, good judgement, and strong operational focus. 2.Extensive knowledge of IT subjects including proficiency with business collaboration tools such as MS Office applications and Outlook. 3.Excellent communication and presentation skills. 4.Function as a good educator who is trustworthy and willing to share information and serve as a mentor. 5.Excellent negotiation skills. 6.Energetic, forward-thinking, and creative. 7.Highly decisive possessing a “big picture” perspective. 8.Treat people with respect, work with integrity and ethically and uphold organizational values.
    $76k-107k yearly est. 37m ago
  • Director of Operations

    BGM Group

    Chief operating officer job in Sioux Falls, SD

    Who We are: Cornerstone Private Asset Trust Company, LLC, is a boutique trust company that helps businesses and individuals implement estate planning goals and transition wealth from one generation to the next. We provide services above and beyond those of a traditional trust company by focusing on the individual nature of each client and their long-term goals. With offices in Sioux Falls, SD and Bloomington, MN, Cornerstone provides unique tax advantages to its clients as well as a wide variety of specialized trust services, including trusts under wills as well as dynasty, charitable, revocable living wills. Primary Purpose: This role will act as Compliance Officer for Cornerstone as well as oversee all aspects of Trust Operations function. This includes designing and implementing operations systems to streamline business operations and maximize revenue. This role requires ability to manage process and people as well as efficiently translate strategic vision into actionable tasks. This person is the AML/BSA expert internally and creates actionable and proactive compliance policy and procedure to mitigate risk. This position is hybrid with some in office expectation as well as opportunity to work remotely. Candidate must live in, or be open to relocating to Sioux Falls, SD. Responsibilities Include but are not Limited to: Oversees all aspects of Trust Operations function Responsible for the leadership of all Trust Operations and Administrative staff Manages, implements and owns all technology solutions including updates and employee training; research and recommend changes when necessary Manage new initiatives and efficiency projects Responsible for compliance and due diligence including monthly, quarterly and annual process and creating internal audit program AML/BSA Compliance Officer Quarterly and annual reporting for SDDB Prepare and participate in annual audits Responsible for continuous improvement including constantly analyzing existing processes and optimizing for accuracy and efficiency Independently identify priorities and opportunities for interdepartmental improvements Ability to analyze data to help drive decision making With direction from President, implement business strategy Preferred Qualifications and Skills: AML/BSA Expertise Required Expertise in trust operations required Demonstrated ability to provide quality and proactive solutions to clients Ability and desire to help grow the organization while maintaining exemplary client service Desire to proactively ask for and take feedback on performance and ability to implement changes as necessary Willingness to promote to a small office environment which can, at times, include contributing in ways that may not directly corelate to the candidates skill set or job description Excellent organizational and interpersonal skills Creative problem-solving ability Ability to exercise professional and technical discretion on matters of significance Demonstrated ability to manage multiple tasks simultaneously and problem solve Strong written and communication skills Meticulous follow-up skills Excellent verbal and written communication skills. Excellent customer service skills Exceptional attention to detail Time management skills with a proven ability to meet deadlines Analytical and problem-solving skills Strong supervisory and leadership skills Ability to prioritize tasks and to delegate them when appropriate Ability to function well in a high-paced and at times stressful environment Proficient with Microsoft Office Suite or related software Who Should Apply: If you like the idea of working in a small team environment If you have a passion for compliance and leadership If you are driven, detail oriented, and have fresh ideas and enthusiasm at work If you enjoy a challenge and are open to building a department, process and procedures What You'll Love About Us: Make an Impact. We care about your individuality by giving you freedom to grow and create within the company, regardless of your position. Rest and Relaxation. 18 days paid time off, 8 paid holidays, Health Benefits. Medical with HSA and FSA options, dental, and vision. Prepare for the Future. 401(k) with a generous company contribution, access to a personal financial planner, and both legal and life insurance. Give back. Get paid to give your time to the community: ask us about this! Educational Benefits. Whether you are studying for your industry certifications, or currently enrolled in higher education, we can help cover some of those expenses. Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location. Not sure if you qualify? Think about applying anyway: We understand that not everyone brings 100% of the skills and experience for the role. At Cornerstone we are focused on building a diverse and inclusive workforce and offer opportunities to those with a variety of workplace experiences and backgrounds. Whether you are looking to grow your skills, returning to work after a gap in employment or looking to take the next step in your career, we are excited to learn more about you and encourage you to apply! BGM is proud to be an equal opportunity employer. We realize the key to creating a company with a strong culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. It is our policy to extend equal opportunity in employment to all individuals without discrimination on the basis of race, color, religion, age, sex, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by federal, state or local law
    $72k-131k yearly est. 13d ago
  • Director of Operations

    Silverstar Car Wash

    Chief operating officer job in Sioux Falls, SD

    Full-time Description What It's Like to Lead at MOJO As a MOJO Director of Operations, you're the steady hand behind a region of sites - the coach, the problem-solver, and the leader who keeps both people and operations moving in the right direction. You guide your General Managers and TCDs to run safe, clean, profitable washes while developing them into confident, capable leaders who can grow the business every day. You work closely with the VP of Operations and partner across L&D, Maintenance, HR, and Finance to ensure your region consistently delivers on MOJO's standards. You'll use tools like Ops360, Value Visits, MoFlow, labor frameworks, and the Operations Guide to strengthen team performance, drive accountability, and keep operations running smoothly. At MOJO, DOs lead with ownership - but never alone. You have strong partners, clear processes, and continued development through events like Spark Plug and Spark Summit. Whether you're coaching a GM through a tough staffing day, supporting a site during a shutdown, or helping a team reset with a Charge Back meeting, you're the leader who keeps your region aligned, energized, and ready for tomorrow. If you love developing people, solving operational challenges, and elevating performance across multiple locations, this is where you'll thrive. A Day in the Life (Snapshot) Start with the big picture: Review previous day performance for each site - volume, labor %, uptime, memberships, guest feedback. Connect with GMs as they walk you through their MoFlow daily plan so you know where support is needed and what the day looks like across the region. Lead through your leaders: Visit sites to walk the lot, tunnel, and pit with your GM. Coach on guest experience, safety, labor usage, team energy, and execution of the playbook. Use Ops360 metrics to guide your conversations, not just gut feel. Support the tough moments: Jump in during a busy rush, help troubleshoot equipment issues, or assist Maintenance during a shutdown or restart. You may help swap components, reset systems, and guide communication so the site gets safely back online as quickly as possible. Support a GM with a difficult guest or employee situation, or coordinate with Maintenance to prioritize a shutdown or critical repair. When something breaks, you help the team stay calm, communicate clearly, and get back up and running. Build for tomorrow: Partner with L&D on upcoming Spark Plug or Summit participation, and make sure your GMs are reinforcing WOW-level service, safety expectations, and process standards. Identify future leaders, strengthen your bench, and support teams with departmental tools. Make sure your region is ready for Spark Plug, Spark Summit, NTO rollouts, and any new processes that help keep operations consistent and scalable. What You'll Own Regional Operations & Guest Experience Lead operational performance across a territory of 4-25 locations. Ensure every site runs clean, safe, and “show-ready” with consistent execution of the MOJO Playbook and Walk for Excellence. Support GMs and TCDs in delivering a reliable, friendly, and fast guest experience - every wash, every day. Help resolve escalations and damage claims in a way that protects both the guest relationship and the business. People, Leadership & TCD Development Coach and develop GMs, TCDs, and key leaders to run strong, independent operations. Use tools like Ops360, Player Scorecards, and regular 1:1s to give clear feedback and set expectations. Support TCD-led training, new GM onboarding, and leadership development plans across your region. Strengthen leadership pipelines and internal promotions across your region. Support and reinforce learning from Spark Plug and Spark Summit. Sales, Memberships & Growth Drive membership growth and retention across multiple locations. Coach teams on sales behaviors, guest engagement, and membership conversations. Support community involvement and local marketing opportunities. Partner with the marketing department on their efforts to drive traffic to locations. Financial & Charge Back Performance Review P&Ls, labor %, chemical usage, COGS, and key KPIs with each GM. Build action plans to correct performance trends and create sustainable improvements. Lead Charge Back sessions when a site needs a reset - shutting down early with the entire team to refocus, rebuild energy, and reestablish standards. Maintenance, Safety & Uptime Ensure every site completes daily/weekly/monthly preventive maintenance accurately and consistently. Partner with Maintenance Techs to prioritize repairs and minimize downtime. Provide hands-on assistance when needed - helping with equipment resets, component swaps, troubleshooting, and shutdown recovery. Ensure tunnels, pits, reclaim systems, and chemical rooms stay clean, organized, and safe. Reinforce all safety protocols, training expectations, and incident follow-up procedures. Cross-Functional Execution You'll help deliver key company initiatives across your region, including: Ops360 performance reviews Operations Guide (labor tools, MoFlow, Value Visits, Scorecards) Playbook updates and consistency checks NTO rollouts and training improvements Walk for Excellence annual audit preparation Safety programs and communication Leadership development programs like Spark Plug & Spark Summit Key Metrics (You Win When These Move) Membership growth and retention Labor % and uptime stability Guest satisfaction and review quality Ops360 improvement Charge Back reduction Leadership bench strength & internal promotions Maintenance compliance and reduced incidents/downtime Team Member retention You'll Excel Here If You… Lead with calm, confidence, and clarity - even on tough days. Build strong relationships and trust with your GMs and frontline teams. Enjoy getting in the tunnel, walking the site, and seeing what's really happening. Use KPIs and trends to guide coaching, not to surprise people. Are comfortable supporting mechanical issues when needed - not as a technician, but as a leader who knows how to help a site recover quickly. Love turning good teams into great ones. Why You'll Love It Here At MOJO, you get to lead with purpose. You'll work with passionate people who care about doing things the right way - keeping sites clean, teams confident, and guests wow'd every single day. You'll have a real voice in shaping how our operations grow, and you'll see the impact of your leadership across an entire region. You're not just managing locations - you're building leaders, strengthening teams, and helping GMs and TCDs reach their full potential. You'll have the support of a committed VP of Operations, a collaborative cross-functional team, and clear systems that make your work meaningful and sustainable. You'll have the freedom to be hands-on, the ability to solve real problems, and the opportunity to help teams win - whether that's turning around a struggling site, navigating a shutdown, or celebrating huge membership growth. And as you continue to grow, you'll have access to leadership development programs like Spark Plug and Spark Summit that help you keep leveling up. Schedule & Location Full-time field-based role with regular travel across your territory. Flexibility required for weekends, weather-driven volume swings, shutdowns, and urgent operational needs. Reports directly to the VP of Operations and participates in ongoing leadership development through Spark Plug, Spark Summit, and Ops-focused training events. Tools You'll Use MoFlow - A daily staffing and planning tool created by the GM that outlines how the team will run the day based on volume, weather, and priorities. GMs review MoFlow with you each morning so you have a live pulse on your region. Value Visits - A structured site-visit tool you complete each time you visit a location. It ensures you add value (cover a break, coach, support) and grade site appearance through a consistent, constructive lens. Ops360 - Our performance review system that brings together operational, financial, and leadership metrics so you and your GMs can track progress and identify opportunities. Operations Guide - A detailed playbook that includes tools like MoFlow, labor planning, Value Visits, Player Scorecards, and Coach's Scorecards to support consistent operations. Charge Back - A full-team reset meeting used when performance drops. The site closes early so the entire team can regroup, reset expectations, and rebuild momentum. Walk for Excellence - A deep annual audit of site operations, equipment, and appearance. Helps identify issues and informs capital planning for the coming year. NTO (New Training & Operations Standards) - A company-wide initiative to improve consistency, training, and systems across all sites. Spark Plug & Spark Summit - Leadership development events. Spark Plug: For multi-unit leaders (like DOs) to strengthen presentation, coaching, and multi-site management skills. Spark Summit: For all GMs and TCDs across the company. If you're ready to take your leadership to the next level and help make every car - and every teammate - shine, we'd love to help you grow at MOJO. #indhp
    $72k-131k yearly est. 29d ago
  • Director, Field Strategy & Operations (Everest)

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Chief operating officer job in Pierre, SD

    **About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $61k-83k yearly est. 60d+ ago
  • Director of Operations

    Mammoth 4.1company rating

    Chief operating officer job in Sioux Falls, SD

    What It's Like to Lead at MOJO As a MOJO Director of Operations, you're the steady hand behind a region of sites - the coach, the problem-solver, and the leader who keeps both people and operations moving in the right direction. You guide your General Managers and TCDs to run safe, clean, profitable washes while developing them into confident, capable leaders who can grow the business every day. You work closely with the VP of Operations and partner across L&D, Maintenance, HR, and Finance to ensure your region consistently delivers on MOJO's standards. You'll use tools like Ops360, Value Visits, MoFlow, labor frameworks, and the Operations Guide to strengthen team performance, drive accountability, and keep operations running smoothly. At MOJO, DOs lead with ownership - but never alone. You have strong partners, clear processes, and continued development through events like Spark Plug and Spark Summit. Whether you're coaching a GM through a tough staffing day, supporting a site during a shutdown, or helping a team reset with a Charge Back meeting, you're the leader who keeps your region aligned, energized, and ready for tomorrow. If you love developing people, solving operational challenges, and elevating performance across multiple locations, this is where you'll thrive. A Day in the Life (Snapshot) Start with the big picture: Review previous day performance for each site - volume, labor %, uptime, memberships, guest feedback. Connect with GMs as they walk you through their MoFlow daily plan so you know where support is needed and what the day looks like across the region. Lead through your leaders: Visit sites to walk the lot, tunnel, and pit with your GM. Coach on guest experience, safety, labor usage, team energy, and execution of the playbook. Use Ops360 metrics to guide your conversations, not just gut feel. Support the tough moments: Jump in during a busy rush, help troubleshoot equipment issues, or assist Maintenance during a shutdown or restart. You may help swap components, reset systems, and guide communication so the site gets safely back online as quickly as possible. Support a GM with a difficult guest or employee situation, or coordinate with Maintenance to prioritize a shutdown or critical repair. When something breaks, you help the team stay calm, communicate clearly, and get back up and running. Build for tomorrow: Partner with L&D on upcoming Spark Plug or Summit participation, and make sure your GMs are reinforcing WOW-level service, safety expectations, and process standards. Identify future leaders, strengthen your bench, and support teams with departmental tools. Make sure your region is ready for Spark Plug, Spark Summit, NTO rollouts, and any new processes that help keep operations consistent and scalable. What You'll Own Regional Operations & Guest Experience Lead operational performance across a territory of 4-25 locations. Ensure every site runs clean, safe, and “show-ready” with consistent execution of the MOJO Playbook and Walk for Excellence. Support GMs and TCDs in delivering a reliable, friendly, and fast guest experience - every wash, every day. Help resolve escalations and damage claims in a way that protects both the guest relationship and the business. People, Leadership & TCD Development Coach and develop GMs, TCDs, and key leaders to run strong, independent operations. Use tools like Ops360, Player Scorecards, and regular 1:1s to give clear feedback and set expectations. Support TCD-led training, new GM onboarding, and leadership development plans across your region. Strengthen leadership pipelines and internal promotions across your region. Support and reinforce learning from Spark Plug and Spark Summit. Sales, Memberships & Growth Drive membership growth and retention across multiple locations. Coach teams on sales behaviors, guest engagement, and membership conversations. Support community involvement and local marketing opportunities. Partner with the marketing department on their efforts to drive traffic to locations. Financial & Charge Back Performance Review P&Ls, labor %, chemical usage, COGS, and key KPIs with each GM. Build action plans to correct performance trends and create sustainable improvements. Lead Charge Back sessions when a site needs a reset - shutting down early with the entire team to refocus, rebuild energy, and reestablish standards. Maintenance, Safety & Uptime Ensure every site completes daily/weekly/monthly preventive maintenance accurately and consistently. Partner with Maintenance Techs to prioritize repairs and minimize downtime. Provide hands-on assistance when needed - helping with equipment resets, component swaps, troubleshooting, and shutdown recovery. Ensure tunnels, pits, reclaim systems, and chemical rooms stay clean, organized, and safe. Reinforce all safety protocols, training expectations, and incident follow-up procedures. Cross-Functional Execution You'll help deliver key company initiatives across your region, including: Ops360 performance reviews Operations Guide (labor tools, MoFlow, Value Visits, Scorecards) Playbook updates and consistency checks NTO rollouts and training improvements Walk for Excellence annual audit preparation Safety programs and communication Leadership development programs like Spark Plug & Spark Summit Key Metrics (You Win When These Move) Membership growth and retention Labor % and uptime stability Guest satisfaction and review quality Ops360 improvement Charge Back reduction Leadership bench strength & internal promotions Maintenance compliance and reduced incidents/downtime Team Member retention You'll Excel Here If You… Lead with calm, confidence, and clarity - even on tough days. Build strong relationships and trust with your GMs and frontline teams. Enjoy getting in the tunnel, walking the site, and seeing what's really happening. Use KPIs and trends to guide coaching, not to surprise people. Are comfortable supporting mechanical issues when needed - not as a technician, but as a leader who knows how to help a site recover quickly. Love turning good teams into great ones. Why You'll Love It Here At MOJO, you get to lead with purpose. You'll work with passionate people who care about doing things the right way - keeping sites clean, teams confident, and guests wow'd every single day. You'll have a real voice in shaping how our operations grow, and you'll see the impact of your leadership across an entire region. You're not just managing locations - you're building leaders, strengthening teams, and helping GMs and TCDs reach their full potential. You'll have the support of a committed VP of Operations, a collaborative cross-functional team, and clear systems that make your work meaningful and sustainable. You'll have the freedom to be hands-on, the ability to solve real problems, and the opportunity to help teams win - whether that's turning around a struggling site, navigating a shutdown, or celebrating huge membership growth. And as you continue to grow, you'll have access to leadership development programs like Spark Plug and Spark Summit that help you keep leveling up. Schedule & Location Full-time field-based role with regular travel across your territory. Flexibility required for weekends, weather-driven volume swings, shutdowns, and urgent operational needs. Reports directly to the VP of Operations and participates in ongoing leadership development through Spark Plug, Spark Summit, and Ops-focused training events. Tools You'll Use MoFlow - A daily staffing and planning tool created by the GM that outlines how the team will run the day based on volume, weather, and priorities. GMs review MoFlow with you each morning so you have a live pulse on your region. Value Visits - A structured site-visit tool you complete each time you visit a location. It ensures you add value (cover a break, coach, support) and grade site appearance through a consistent, constructive lens. Ops360 - Our performance review system that brings together operational, financial, and leadership metrics so you and your GMs can track progress and identify opportunities. Operations Guide - A detailed playbook that includes tools like MoFlow, labor planning, Value Visits, Player Scorecards, and Coach's Scorecards to support consistent operations. Charge Back - A full-team reset meeting used when performance drops. The site closes early so the entire team can regroup, reset expectations, and rebuild momentum. Walk for Excellence - A deep annual audit of site operations, equipment, and appearance. Helps identify issues and informs capital planning for the coming year. NTO (New Training & Operations Standards) - A company-wide initiative to improve consistency, training, and systems across all sites. Spark Plug & Spark Summit - Leadership development events. Spark Plug: For multi-unit leaders (like DOs) to strengthen presentation, coaching, and multi-site management skills. Spark Summit: For all GMs and TCDs across the company. If you're ready to take your leadership to the next level and help make every car - and every teammate - shine, we'd love to help you grow at MOJO. #indhp
    $68k-119k yearly est. 31d ago
  • Director of Security Operations - WY

    Cleanspark 3.5company rating

    Chief operating officer job in Cheyenne, WY

    Job DescriptionCleanSpark (Nasdaq: CLSK), America's Bitcoin Miner , is a market-leading data center developer with a proven track record of success. We own a portfolio of power, land and data centers across the United States powered by globally competitive energy prices. Sitting at the intersection of Bitcoin, energy, operational excellence and capital stewardship, we optimize our infrastructure to deliver superior returns to our shareholders. Monetizing low-cost, high reliability energy by producing a global emerging critical resource - compute - positions us to prosper in an ever-changing world. Visit our website at ******************* The Director of Security Operations is responsible for leading the regional execution of CleanSpark's security strategy across Wyoming facilities. This role oversees site-level security operations, vendor coordination, and technology deployment to safeguard people, assets, and infrastructure. The Director partners with IT, GSOC, vendors, and senior management to integrate cutting-edge security technologies, conduct risk assessments, and ensure operational readiness. This role requires proactive leadership, strong judgment under pressure, and the ability to align field operations with CleanSpark's enterprise security objectives.Key Responsibilities Lead regional execution of CleanSpark's corporate security strategy across Wyoming. Develop and maintain standard operating procedures (SOPs) that align with company strategy and mining operations. Conduct regular site inspections and risk assessments, driving continuous improvement. Deploy and evaluate advanced security technologies, including CCTV, AI video analytics (Actuate AI), autonomous drone systems (Nightingale Security), and GSOC platforms. Collaborate with IT, GSOC, and operations teams to ensure seamless integration of security technologies. Serve as primary liaison with vendors and external security partners (e.g., Walden, Envoy, Actuate AI, Nightingale Security, GSOC providers). Oversee vendor performance, validate Service Level Agreements (SLAs), and conduct audits, incident reviews, and test scenarios. Coordinate emergency responses with GSOC vendors for 24/7 remote monitoring and incident resolution. Lead, mentor, and evaluate security and operations personnel across all sites. Collaborate with cross-functional teams and senior leadership to align security strategies with business objectives. Support team readiness through training programs, drills, and awareness initiatives. Respond to incidents, manage escalations, and ensure timely resolution according to corporate standards. Promote a culture of proactive security awareness and operational excellence throughout the region. Lead and oversee drone operations across regional sites, including patrol scheduling, reporting, and utilization metrics. Develop and implement training pipelines to ensure guard force and site managers maintain FAA Part 107 certification. Manage vendor relationships, procurement, and maintenance contracts for drone hardware/software across regional sites. Collaborate with Corporate Security Technology and GSOC leadership to refine drone SOPs, integrate AI analytics, and evaluate emerging UAS technologies. Advise on budgeting (CapEx/OpEx) for scaling drone coverage in line with site growth. Additional duties as assigned. This role requires professionalism, respect, strong communication, and the ability to work well with others in a team-oriented, inclusive environment.Required Qualifications Bachelor's degree in Criminal Justice, Emergency Management, or related field; or equivalent military leadership experience. 6+ years of progressive experience in physical security, risk management, or critical infrastructure protection. 3+ years of leadership experience managing multi-site or decentralized teams. Demonstrated experience in incident response, threat mitigation, and emergency operations. Working knowledge of modern security technologies (e.g., CCTV, access control, remote monitoring). Ability to navigate large industrial sites and respond in person to time-sensitive events across outdoor environments. FAA Part 107 Remote Pilot Certificate required. Valid U.S. driver's license (driving is an essential function of the role). Ability to pass a Motor Vehicle Record (MVR) check. Strong leadership skills with proven ability to make sound decisions under pressure. Excellent communication skills with the ability to brief executives, coordinate with vendors, and guide field teams. Ability to thrive in dynamic environments, adapt to varied site conditions, and align actions with broader corporate security objectives. Preferred Qualifications Military, certified law enforcement, or high-pressure field leadership experience. Demonstrated success managing security operations across multiple sites. Corporate security experience in data centers, critical infrastructure, or high-security environments. Strong knowledge of biometric access controls, physical security systems, and incident management. Proven ability to collaborate with government agencies and external security partners. Experience with emerging technologies such as AI video analytics, drones, and integrated surveillance systems. Track record of driving operational excellence while fostering a proactive security culture. This position may involve duties that require operation of a company vehicle or travel between job sites. As such, candidates must be insurable under CleanSpark's vehicle insurance policy. CleanSpark is an Equal Opportunity Employer. It provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $51k-92k yearly est. 9d ago
  • Director of Operations

    Village Caregiving-Lander, Wy

    Chief operating officer job in Lander, WY

    Job Description We are excited to extend an invitation to an enthusiastic and motivated Director of Operations (DO) to play a pivotal role in the growth and management of our Lander, WY office. The selected candidate will be instrumental in overseeing day-to-day operations, facilitating growth, and ensuring compliance within our network of home health aides and clients in the area for the nation's largest privately owned non-skilled home health agency. As an essential part of our dynamic team, the ideal candidate will be a DO who aspires to embrace a leadership position, thrive within a collaborative environment, and contribute to our shared successes. We have offices in 60 cities and nearly 20 states! Director of Operations Benefits Include: $50,000 - $60,000 salary (plus bonus opportunities) Health insurance Flexible schedule Paid time off Vision and dental insurance 401k Daily Pay Director of Operations Key Responsibilities Include: Recruitment: Hiring and interviewing qualified operational and clinical staff. Compliance: Ensuring adherence to industry regulations and internal standards. Scheduling: Orchestrating effective schedules for caregivers and clients alike. Customer Service: Prioritizing exceptional service for our valued clients. Employee Engagement: Fostering a supportive and engaging work environment. Marketing: Contributing to our outreach efforts within the community. Admin Tasks: Managing administrative tasks that contribute to our operational efficiency. Director of Operations Key Tasks Include: Choreographing organized employee schedules. Assisting with payroll and compliance. Facilitating outreach activities in and around the community. Conducting interviews. We're seeking an individual who embodies a passion for making a positive impact, displays an innate desire for a managerial role, and thrives in the camaraderie of a collaborative and successful team. Join us in creating a fulfilling and enriching caregiving experience for our clients while cultivating an environment where our team members can flourish. Your commitment will be met with the opportunity to make a significant difference and be part of our remarkable journey. For more information, please visit our website or Youtube and Instagram pages! ********************************* ********************************************** ******************************************* We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $50k-60k yearly 4d ago
  • Director of Operations

    Village Caregiving

    Chief operating officer job in Lander, WY

    We are excited to extend an invitation to an enthusiastic and motivated Director of Operations (DO) to play a pivotal role in the growth and management of our Lander, WY office. The selected candidate will be instrumental in overseeing day-to-day operations, facilitating growth, and ensuring compliance within our network of home health aides and clients in the area for the nation's largest privately owned non-skilled home health agency. As an essential part of our dynamic team, the ideal candidate will be a DO who aspires to embrace a leadership position, thrive within a collaborative environment, and contribute to our shared successes. We have offices in 60 cities and nearly 20 states! Director of Operations Benefits Include: $50,000 - $60,000 salary (plus bonus opportunities) Health insurance Flexible schedule Paid time off Vision and dental insurance 401k Daily Pay Director of Operations Key Responsibilities Include: Recruitment: Hiring and interviewing qualified operational and clinical staff. Compliance: Ensuring adherence to industry regulations and internal standards. Scheduling: Orchestrating effective schedules for caregivers and clients alike. Customer Service: Prioritizing exceptional service for our valued clients. Employee Engagement: Fostering a supportive and engaging work environment. Marketing: Contributing to our outreach efforts within the community. Admin Tasks: Managing administrative tasks that contribute to our operational efficiency. Director of Operations Key Tasks Include: Choreographing organized employee schedules. Assisting with payroll and compliance. Facilitating outreach activities in and around the community. Conducting interviews. We're seeking an individual who embodies a passion for making a positive impact, displays an innate desire for a managerial role, and thrives in the camaraderie of a collaborative and successful team. Join us in creating a fulfilling and enriching caregiving experience for our clients while cultivating an environment where our team members can flourish. Your commitment will be met with the opportunity to make a significant difference and be part of our remarkable journey. For more information, please visit our website or Youtube and Instagram pages! ********************************* ********************************************** ******************************************* We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $50k-60k yearly Auto-Apply 5d ago
  • Club Prep Director

    Boys & Girls Club of The Black Hills 3.4company rating

    Chief operating officer job in Rapid City, SD

    *Located in Hill City, SDJoin Our Team at Boys & Girls Club of the Black Hills!About Boys & Girls Club of the Black Hills: Boys & Girls Club of the Black Hills in Hill City, SD, is dedicated to providing a safe and positive environment for young people in the community. We strive to help kids reach their full potential by offering programs and activities that promote academic success, healthy lifestyles, and good character and citizenship. Job Overview: We are currently seeking a dedicated and enthusiastic Club Prep Director to join our team. As the Club Prep Director, you will be responsible for educating and guiding kids in our programs, helping them develop essential skills and fostering a love for learning. Wage: DOE and former classroom experience Responsibilities: Educating and guiding kids through engaging and interactive activities Developing lesson plans and curriculum that align with our organization's goals Monitoring and supporting the academic progress of our club members Creating a safe and inclusive environment for kids to learn and grow Collaborating with other staff members to provide a well-rounded experience for our members Qualifications: Prior experience working with children in an educational setting Strong communication and interpersonal skills Patient, compassionate, and understanding demeanor Ability to adapt to the diverse needs of our club members Passion for making a positive impact in the lives of young people Benefits: Joining our team at Boys & Girls Club of the Black Hills means becoming part of a supportive community dedicated to educating and guiding kids towards a bright future. We offer opportunities for professional development, a positive work environment, and the chance to make a difference in the lives of children in our community. About Boys & Girls Club of the Black Hills: At Boys & Girls Club of the Black Hills, we believe that every child deserves to have a safe and nurturing environment where they can learn, grow, and thrive. Our organization is committed to providing comprehensive programs and services that support the academic, emotional, and physical development of young people in the Hill City area. By offering a variety of educational and recreational opportunities, we aim to inspire our club members to reach their full potential and become positive contributors to society.
    $47k-68k yearly est. 60d+ ago

Learn more about chief operating officer jobs

How much does a chief operating officer earn in Rapid City, SD?

The average chief operating officer in Rapid City, SD earns between $49,000 and $141,000 annually. This compares to the national average chief operating officer range of $81,000 to $229,000.

Average chief operating officer salary in Rapid City, SD

$83,000
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