Chief operating officer jobs in Riverside, CA

We are seeking an accomplished, strategic-minded Chief Operating Officer (COO) to lead McGuff Pharmaceuticals into its next phase of growth. Do not wait to apply after reading this description a high application volume is expected for this opportunity. As the senior-most executive responsible for all operational aspects of the business, the COO will oversee Manufacturing, Quality Assurance, Quality Control, Regulatory Affairs, Validation, Supply Chain, Engineering, and Laboratory Services. This role is equal parts visionary and operator-requiring a dynamic leader who can set the direction for future growth (across product platforms, markets, and regulatory pathways), build internal capabilities, and ensure day-to-day operational excellence. xevrcyc The COO will be a key partner to the CEO and executive team, acting as a bridge between strategic intent and organizational execution.

As a key leader within the Western Region, the Vice President will collaborate across geographies and disciplines to expand our market presence, enhance technical capabilities, and deliver high-quality infrastructure solutions. This role requires a visionary leader with deep industry knowledge, strong client relationships, and a proven track record in delivering complex transportation projects. This is a high-impact leadership role with the opportunity to influence major infrastructure initiatives and collaborate with top-tier professionals across the Western Region. Responsibilities Strategic Leadership & Growth Lead business development and client engagement strategies to expand our Transportation and Bridge portfolio across California. Lead the Identification and pursuit of new opportunities, including alternative delivery methods (e.g., design-build, P3). Partner with local and regional leadership to align technical capabilities with market needs and client expectations. Project Delivery & Technical Excellence Serve as Program Manager, Project Principal, or Technical Advisor on key transportation projects. Provide technical oversight and mentorship to project teams, ensuring quality, innovation, and compliance with industry standards. Support pursuit strategies and proposal development for major regional and national opportunities. Collaboration & Integration Coordinate regularly with Office Executives, Department Managers, and Regional Practice Leads to ensure seamless project execution and resource alignment. Foster cross-discipline collaboration to deliver integrated solutions and leverage firm-wide capabilities. Client & Industry Engagement Build and maintain trusted relationships with clients, partners, and industry stakeholders. Represent company strategically at industry events, conferences, and technical committees to elevate our brand and thought leadership. Operational Excellence Monitor project performance, quality assurance, and financial metrics to ensure successful outcomes. Promote a culture of innovation, and continuous improvement across all operations. Talent Development Mentor and develop emerging leaders and technical staff. Support recruiting efforts to attract top talent and build a high-performing team. Professional Requirements Bachelor's degree in Civil or Structural Engineering (Master's preferred) Professional Engineer (PE) license required; SE or AICP a plus 20+ years of progressive experience in transportation infrastructure, with a focus on Transportation and bridges Recognized industry leader with a strong professional network in California Proven success in strategic business growth, business development, project delivery, and team leadership Experience with multiple project delivery methods, including alternative delivery Exceptional communication, collaboration, and relationship-building skills

This role partners closely with the executive team (COO, CEO, Finance, Compliance, Clinical Operations), all hiring managers, People Operations, Payroll, and cross-functional business leaders. Frequent collaboration with legal counsel, IT (for HRIS/payroll), and external vendors (recruiting, benefits, labor law advisors) is required. Responsibilities Lead the full spectrum of People Operations for a remote/hybrid, multi-state workforce in a highly regulated, startup environment. Design and implement strategic HR initiatives supporting HHN's mission, growth, and operational goals. Own talent acquisition, onboarding, employee engagement, and retention strategies for clinical and non-clinical staff. Own payroll operations, labor cost reporting, compensation, benefits, and compliance with state/federal wage & hour law. Build, update, and enforce HR/People Ops policies and procedures; ensure HR documentation is always audit-ready. Ensure continuous compliance with all federal, state, and local employment laws-especially California, DOL, and healthcare-specific requirements. Lead employee relations, investigations, conflict resolution, and performance management. Build scalable learning, training, onboarding, and leadership development programs-sometimes from scratch. Drive HR technology adoption (ADP, HRIS, Google Suite, etc.), process automation, and analytics. Champion DEIB (diversity, equity, inclusion, belonging), culture-building, and employee wellness within a start-up culture. Support organizational design, workforce planning, and future-state operating models as HHN grows. Mentor and develop a high-performing HR/People Ops team. Foster a culture of feedback, accountability, adaptability, and innovation. Serve as a key project leader for cross-functional initiatives impacting employee experience and compliance. Skills Required Advanced proficiency in HRIS/payroll platforms (ADP, Workday, or similar), Google Suite, and Microsoft Office. Strong operational/process improvement skills; able to build new systems where needed. Experience with data analytics, labor cost tracking, and audit preparation. Demonstrated ability to manage HR projects, prioritize, and execute in a fast-paced environment. Excellent written and verbal communication; able to lead, coach, and influence at all levels. High level of discretion and judgment in handling sensitive and confidential issues. Proactive problem-solving with the ability to adapt to ambiguity, shifting priorities, and rapid growth. Strong systems orientation-familiarity with HR/People Ops tools and platforms, including ADP, WorkDay, Google Suite and similar payroll systems. Competencies Leadership: Inspires, motivates, and develops others. Provides clear vision and direction for the People Operations function, earning the trust of staff, peers, and executives. Demonstrates resilience and confidence in the face of ambiguity and rapid change. Management: Plans, organizes, and manages multiple priorities, projects, and deadlines in a fast-paced environment. Holds self and others accountable for high-quality results. Problem Solving: Anticipates and identifies problems quickly; analyzes root causes; and develops pragmatic, compliant, and sustainable solutions, even in situations with limited resources or information. Collaboration: Works cross-functionally, building effective partnerships with clinical, operations, finance, and external stakeholders. Fosters an inclusive and positive work environment, valuing diverse perspectives and teamwork. Operational Effectiveness: Streamlines, builds, and refines HR processes and programs to maximize efficiency, accuracy, and compliance. Balances strategic priorities with hands-on, tactical execution. Decision Making: Exercises sound judgment, especially when dealing with confidential or sensitive matters. Able to make timely, data-informed decisions that align with business objectives and organizational values. Interpersonal Effectiveness: Communicates clearly and empathetically, both in writing and verbally, with employees at all levels. Navigates difficult conversations with tact and integrity. Demonstrates emotional intelligence and a people-first approach. Strategic Agility: Looks beyond day-to-day tasks to anticipate future HR and organizational needs. Adjusts HR strategies and tactics to support evolving business goals, regulatory requirements, and growth opportunities. Startup/Builder Mentality: Thrives in an early-stage, fast-growth, and sometimes ambiguous environment. Resourceful, creative, and willing to “roll up sleeves” to build new systems and processes from scratch. Embraces change, continuous improvement, and a spirit of experimentation. Job Requirements Education: Bachelor's degree in Human Resources, Business Administration, or related field required; Master's degree preferred. Experience: 8+ years of progressive HR leadership, with at least 5 years in a senior leadership role (preferably in healthcare, healthtech, or a highly regulated industry).Startup experience preferred. Proven experience leading payroll, HR compliance, and labor cost functionality. Ability to travel as needed (10-20%). Certification(s): SPHR, SHRM-SCP, or equivalent preferred.

Endeavor Agency (************ CRE.com) is a commercial real estate talent agency providing high-touch recruitment services throughout California and major western US cities. Endeavor has engaged with a dynamic, privately held commercial real estate association management company seeking a Senior Vice President to join their team in Irvine, CA. Job Responsibilities: The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty. People: Engaged executive presence with team in scope of role Build strong relationships of trust with internal (i.e., peers and support teams) team. Maintains a positive, cohesive work environment to attract and retain top level leaders throughout the organization. Build a highly functioning team of leaders through performance management, succession planning, coaching, mentoring, and leading by example. Ability to clearly communicate, motivate and inspire others to reach company vision. Growth and Strategy Positively contribute to sales and EBITDA goals Provide overall executive leadership and strategic direction for the Commercial Management Division. This includes frequent interaction with association managers, business leaders, existing clients, prospective new clients, and company leaders. Responsible for annual business plan - driving financial performance to achieve targeted performance margins as identified in business plan. Provides year-end input to corporate budget and in particular, to those line items within area of responsibility. Maintain client retention goals as outlined in business plan. Develop and implement strategies that promote the organization's mission, core values and global service standards. Identify client opportunities with new and existing clients. In partnership with Business Development and Marketing, support and participate in client presentations that lead to generating new business. Drive business improvement and compliance through new or enhanced technology/processes. Operations: Follows regional and/or national policies and operational protocols. Implement best practices, innovation, creative thinking, and employment of business practices throughout the company. In a growing and evolving culture of change, lead and participate as an Executive Sponsor for Regional or National initiatives. Manage and direct regional leaders (Vice Presidents, Regional Managers, and Support Teams) to ensure the company's operational priorities are aligned with the company policy, legal guidelines and long-term goals of growth. Education & Experience: Must possess a college degree; or equivalent industry experience.• Preferred to possess a licensed California Real Estate Broker; may need to obtain additional licenses for other regions in which MarWest performs third party property management Has a minimum of 5 years' experience in an executive leadership role within commercial property management and preferably within the niche of commercial association management 5+ years of proven leadership skills and ability to lead large teams at an executive level or greater.

Columbia Aluminum Products, established in 1947 and based in Corona, CA, is a leading manufacturer and distributor of high-quality aluminum and building components for the home improvement industry. Over the past decade, the company has become a top producer of Floor Trim and Weatherization Products. Serving the world's largest home improvement centers and leading manufacturers of doors, windows, and flooring, Columbia Aluminum Products is at the forefront of innovation with its range of LVT Floor Trims, Tile Trims, Door Thresholds, Door Bottoms, and Weatherization products. Role Description This is a full-time, on-site Chief Financial Officer (CFO) role located in Corona, CA. The CFO will lead financial planning, oversee the preparation and analysis of financial statements and reports, and ensure compliance with applicable financial regulations. The role includes managing budgets, forecasting, optimizing financial performance, and supporting strategic decision-making. The CFO will work closely with executive leadership to align financial goals with the organization's strategic objectives. -Financial Reporting: Prepare accurate and timely financial statements and lead month‑end and year‑end close processes. -Accounting Policies: Establish and maintain accounting policies and procedures to ensure compliance with GAAP and IFRS. -General Ledger Management: Maintain chart of accounts; prepare month‑end journal entries and general ledger reconciliations; perform P&L variance analysis. -Regulatory and Internal Reporting: Prepare required regulatory filings and internal management reports. -Stakeholder Partnership: Partner with the CEO, executive team, external auditors, and other stakeholders to maintain financial records and analyses that support organizational restructuring and strategic goals. o Internal Controls and Process Improvement: Design and implement internal controls and process improvements across finance and operations. -Cash and Debt Management: Manage cash, debt, and covenant reporting. -Inventory and Cost Accounting: Collaborate with Operations on physical inventory counts, inventory cost variances, standards reviews, budgeting, forecasting, and operational KPIs. -Budgeting and Analysis: Analyze budgets, prepare expense reports, and conduct cost and profitability studies. -Tax and Compliance: Review tax policies; prepare and file sales tax payments and tax returns. -Account Reconciliations: Prepare detailed account analyses; reconcile sales, cost, inventory, and liability accounts by customer type and division. -Audit Support and Reporting: Prepare PBC and collateral reporting; support external audits and apply new accounting standards. -Ad hoc Analysis: Conduct analytical studies related to inventory evaluation, inventory rollover, margin reports, and cost accounting data; assist with cycle counts and physical inventories. Qualifications Proven expertise in Financial Planning, including budgeting, forecasting, and strategic financial management Experience: Minimum 10 years of accounting experience with at least 5 years in a CFO role within manufacturing or distribution Education: Bachelor's or Master's degree in Accounting or Finance. Certification: CPA strongly preferred. Technical Skills: Expertise in Excel and Microsoft Office; experience with ERP systems, AS400 Accounting Knowledge: Deep working knowledge of GAAP and cost accounting standards; ability to analyze and reconcile complex accounts and reserves. Core Competencies: Strong organizational, analytical, written, verbal, and collaborative skills; high integrity and confidentiality. Adaptability: Comfortable learning and using new software and systems for efficient data gathering and analysis. Physical/Functional: Ability to perform essential job functions typically acquired through 15+ years of related experience. In-Office Role Strong experience in preparing, analyzing, and managing Financial Statements and Financial Reporting Comprehensive knowledge of Finance principles and practices, along with solid Analytical Skills Experience with compliance in financial regulations and ability to implement effective internal controls Exceptional leadership, problem-solving, and communication skills Master's degree in Finance, Accounting, Business Administration, or a related field preferred CPA or CFA certification is a plus Experience in the manufacturing or building materials industry is required

We're looking for a strategic, highly organized Chief of Staff to partner directly with senior Marketing and Creative leadership at a fast-moving, multi-brand apparel organization. This role is ideal for someone who thrives at the intersection of strategy, project management, and creative operations, and who loves turning ideas into executed, measurable initiatives. As Chief of Staff, you'll act as a true force multiplier for marketing and creative leaders-driving cross-functional alignment, streamlining workflows, and ensuring that key initiatives move efficiently from concept to completion. What You'll Do Serve as the central point of contact between marketing leadership, internal teams, and external partners, with a strong focus on creative asset and collateral review, approvals, and brand alignment. Plan and run executive-level meetings: set agendas, prepare briefing materials, capture decisions, and track follow-through on action items. Oversee progress across a portfolio of marketing and creative projects-including go-to-market campaigns, corporate initiatives, and enterprise efforts-helping identify roadblocks and clearing them quickly. Coordinate timelines and workflows across Marketing Services teams to keep work moving, ensuring prioritization is clear and feedback and review cycles are efficient. Spot gaps in existing processes and introduce better ways of working-frameworks for collaboration, decision-making, and performance tracking. Draft and refine internal and external communications, reports, and presentations that keep stakeholders informed, aligned, and action-oriented. Who You Are A proven project and operations leader who can juggle multiple priorities and pivot quickly as business needs change. Someone who naturally anticipates risks or conflicts and can design practical mitigation plans before issues escalate. Highly emotionally intelligent, able to read the room, pick up on unspoken dynamics, and translate them into clear next steps and decisions. Personally committed to excellence, with a track record of delivering polished, reliable work. An exceptional communicator-written and verbal-with the ability to tailor messaging for executives, peers, and external stakeholders. Comfortable in a fast-paced, dynamic environment with shifting priorities and tight timelines. Bias toward action, ownership, and accountability, while remaining collaborative and team-focused. Experience & Skills 5-7 years of experience in marketing operations within apparel, club retail wholesale, multi-brand apparel wholesale, or other high-velocity, high-growth environments. Advanced proficiency in Microsoft Office and Google Workspace. At least 3 years of experience partnering with or working within a Creative Services team delivering: Product photography Packaging and label creative E-commerce imagery In-store point-of-sale materials Corporate or brand collateral Demonstrated interest in and comfort with generative AI tools to enhance creative production workflows. Location & Onsite Expectations This role is based in Bell, CA but will be relocating to Beverly Hills in the Spring of 2026. This will be primarily in-office at least 4 days per week, with the opportunity to work remotely 1 day per week. How to Apply If you're a marketing operations leader who loves partnering with creative teams, enjoys building structure in dynamic environments, and is excited about supporting senior leadership at a high-impact level, we'd love to hear from you. Apply today!

With a legacy spanning over 35 years, Harris Spice has been a trusted partner and leading supplier of high-quality spices, herbs, and innovative seasoning blends. With international facilities and a global supply chain, we proudly serve multiple channels of trade-including industrial bulk, food service, and retail. Our commitment to excellence, quality and consistency has earned us the trust of some of the nation's largest and most recognized brands. As Harris Spice continues to grow, we are dedicated to cultivating a dynamic, inclusive workplace where innovation thrives. We're looking for diverse, talented individuals who are ready to grow with us and help strengthen a brand known for trust, quality, and bold flavor solutions. Position Overview/Job Summary: The Director of Operations is responsible for overseeing all aspects of plant operations across the Anaheim, KB, and La Palma facilities. This includes leadership and strategic oversight of production, engineering, maintenance, quality, warehousing, shipping/receiving, safety, and regulatory compliance. The Director will provide guidance to functional operations leaders and ensure that products are manufactured safely, efficiently, and in accordance with all food safety and regulatory standards. The role is critical to achieving operational excellence, supporting customer satisfaction, and meeting overall business objectives. Essential Functions: Lead and oversee all plant operations, including production, quality, engineering, maintenance, warehousing, shipping/receiving, safety, and environmental compliance. Develop plant strategy and KPIs aligned with corporate goals, ensuring efficient and reliable execution of the production plan. Build and lead a high-performance leadership team, providing coaching, training, and succession planning to the next set of operational leaders. Define, implement, and control operations metrics and KPIs, setting specific goals aligned with the business plan following the directions provided by executive leadership. Provide directions to the production manager to ensure finished goods are produced safely and on time according to the production schedule, within the expected quality and at the budgeted cost. Lead Harris Spice's Safety Program to develop an accident-free safety culture. Act as Harris Spice Safety Champion, leading the team to comply with safety rules and standards. Collect and analyze data to identify deviations to the operations plan, finding the root causes and proposing actions to achieve the expected goals. Lead the engineering and maintenance teams to maintain the equipment and the facilities in optimum operational conditions. Lead the planning, execution, implementation, and maintenance of CI and capital investment projects to improve operations. Prepare and deliver the yearly operations budget. Manage and control operational expenses to keep costs within budget. Lead warehousing, shipping and receiving operations providing proper direction to warehouse managers and coordinators. Manage the operations headcount to execute and deliver the operations plan at the optimum labor cost. Follow, promote, and enforce Good Manufacturing Practices (GMP) and Food Safety Standards. Become an active member of the HACCP Team. Act as the plant's Safety Champion, cultivating a strong safety culture and ensuring OSHA and company standards are met. Enforce GMP, HACCP, BRC/SQF, and all applicable food safety regulations. Partner with Quality Assurance to ensure all products meet or exceed customer expectations. Develop and manage contractors and vendors in accordance with Company's policies and procedures. Lead the sustainability and environmental programs Ensure finished goods are produced on time, at budgeted cost, and within food safety and quality standards. Drive continuous improvement initiatives, including process optimization, waste reduction, and equipment reliability. Prepare and manage the annual operating and capital budgets. Monitor KPIs, labor utilization, production costs, and yield performance to ensure financial targets are met. Develop and maintain vendor and contractor relationships in line with company policies. Prepare and deliver the yearly budget. Manage and control operational expenses to keep costs within budget. Oversee capital projects and operational upgrades to enhance productivity and efficiency. Ensure the facility is adequately staffed, trained, and motivated to meet production and compliance goals. Collect and analyze data to identify deviations from the operations plan, find the root causes, and propose actions to achieve the expected goals. Work closely with supply chain and commercialization to support new product launches, strategic initiatives, and customer commitments. Serve as a key representative of the plant in corporate reviews and audits. Maintain positive employee relations and a collaborative workplace culture. Partners with HR to build a comprehensive accountability framework that aligns employee performance with business objectives Other duties as assigned Skills/Qualifications: College degree in science, business, or engineering field. An MBA degree or certification in equivalent study programs is a plus. 10 years of experience in manufacturing and operations management in a high-speed automated manufacturing operation. Minimum 5 years of experience in food, pharmacy, or consumer goods. Demonstrated experience and success in the implementation and management of process efficiency metrics (OEE), process mapping, budgeting, and production standards. Proficient in MS Office and fluent with MRP/ERP or any other inventory and production control systems. Strong understanding of Food Safety Systems (GMP, HACCP, BRC or SQF). HACCP Certification is a plus. Proficient with safety systems/programs and OSHA requirements. Certification in the OSHA 30-hour program or equivalent is required. Excellent verbal and written communication skills Bilingual English Spanish is highly preferred. Physical Requirements Must be able to work in a sitting or standing position for extended periods in a manufacturing environment. Manual dexterity to perform data entry functions. Ability to bend, pull, stoop, and reach to perform functions. Ability to lift up to 35 lbs. May be exposed to heat, fumes, noise, and humidity, etc. Must have the cognitive and mental capacity to perform essential job functions. Must be able to communicate effectively orally and in writing. Visual acuity to read documents, computer screens, files, etc. Ability to hear in person and via phone. The statements herein are intended to describe the general natureand levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. Harris Spice reserves the right to revise or change job duties and responsibilities as the need arises. Equal Employment Opportunity Statement Harris Spice is a certified Minority-owned business. Our business is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Director of Service Operations | North America Adecco Permanent Recruitment is seeking an experienced Director of Service Operations to lead our clients centralized Service departments across North America. This strategic leadership position oversees Training and Technical Support, Service Desk, Service Administration, and Continuous Improvement teams. The Director of Service Operations reports directly to the Vice President of Service and is responsible for driving operational excellence, maximizing team efficiency, and delivering exceptional customer satisfaction. Location: California Job Type: Full-time, Senior Leadership Reports To: Vice President of Service What You'll Do as Director of Service Operations Lead Strategic Service Operations As our Director of Service Operations, you'll develop and execute strategic vision across multiple service departments, aligning operational goals with company-wide customer experience initiatives and global business objectives. You'll be accountable for performance metrics, resource optimization, and measurable business impact across all service functions. Manage Multi-Department Operations Oversee daily operations for Training, Technical Support, Service Desk, and Service Administration teams Implement and maintain Standard Operating Procedures (SOPs) across all departments Optimize workforce management including staffing, scheduling, and escalation protocols Drive efficiency improvements and resource utilization across service operations Build and Develop High-Performing Teams Lead, mentor, and develop managers, supervisors, and service agents Create performance management frameworks and conduct regular evaluations Design and implement training and professional development programs Foster employee engagement, retention, and a positive work culture Manage both local and remote team members effectively Drive Data-Driven Performance Improvements Monitor and analyze key performance indicators (KPIs) including Average Handle Time (AHT), Net Promoter Score (NPS), Invoice Processing metrics, Technical Support Resolution rates, and Training effectiveness Implement business intelligence and analytics strategies using tools like Qlik Identify operational trends and implement continuous improvement initiatives Generate actionable insights from performance data Champion Customer Experience Excellence Build and maintain a customer-centric service culture Develop best practices for customer service interactions and support Handle escalated customer issues and complex service inquiries Implement customer feedback systems to drive service quality improvements Improve customer satisfaction scores and loyalty metrics Optimize Service Technology Stack Evaluate and implement service operations technology solutions Manage systems including iGrow, Salesforce, SAP, and Qlik analytics platform Streamline workflows through technology optimization Drive digital transformation initiatives for service operations Manage Service Operations Budget Develop and manage FTE (Full-Time Equivalent) budgets for service teams Create financial forecasts and resource allocation plans Implement cost-control measures while maintaining service quality Maximize ROI on service operations investments Ensure Compliance and Quality Standards Maintain compliance with company policies, industry regulations, and legal requirements Implement quality assurance programs and monitoring systems Establish and enforce service level agreements (SLAs) Director of Service Operations Qualifications Required Experience and Skills Experience: 10+ years in Service Operations, Contact Center Operations, Customer Support Management, or related field Leadership: Minimum 5 years in senior leadership roles managing both local and remote teams Education: Bachelor's degree (BA/BS) required in Business Administration, Operations Management, or related field Global Programs: Proven track record establishing and leading successful global learning and development programs Strategic Thinking: Demonstrated ability translating business strategy into actionable operational plans Analytical Skills: Strong data analysis capabilities with critical thinking and independent problem-solving Change Management: Ability to prioritize effectively and adapt as business priorities shift Relationship Building: Excellent interpersonal skills with ability to influence stakeholders at all levels Customer Focus: Strong customer service orientation with proven track record improving customer satisfaction Technical Skills and Systems Experience Proficiency with Learning Management Systems (LMS) and training software platforms Experience with CRM systems (Salesforce preferred) Knowledge of ERP systems (SAP experience a plus) Familiarity with business intelligence tools (Qlik or similar) Experience with workforce management and service desk software Strong Microsoft Office Suite skills including Excel for data analysis Leadership and Soft Skills Exceptional communication skills, both written and verbal Outstanding facilitation skills for virtual and in-person training/meetings Proven ability developing talent and building organizational capability Experience in fast-paced, growing, global organizations Strong project management and organizational skills Ability to work effectively under pressure and meet deadlines Preferred Qualifications Master's degree (MA/MS) in Business, Operations Management, Organizational Development, or related field Professional certifications in Training and Development (CPTD, CPLP, or similar) Six Sigma, Lean, or other process improvement certifications ITIL (Information Technology Infrastructure Library) certification Experience in specific industries (if applicable to your company) Why Join Our Service Operations Team As Director of Service Operations, you'll have the opportunity to make a significant impact on customer satisfaction and operational excellence. This role offers competitive compensation, professional growth opportunities, and the chance to lead transformational change across multiple service functions in a growing global organization. Keywords Director of Service Operations, Service Operations Manager, Customer Service Director, Contact Center Director, Technical Support Manager, Service Desk Manager, Operations Director, Customer Experience Leader, Service Excellence, Call Center Director, Support Operations Manager, Training and Development Director, North America Service Operations

Corporate Director, Cancer Center On-site | West Covina, CA Salary: $185,000 - $240,000 per year Healthcare | Leadership Opportunity We are seeking an experienced Corporate Director of Cancer Center Operations to lead, grow, and elevate multi-disciplinary outpatient oncology services across the Medical Center. About the Role The Corporate Director is responsible for the strategic, operational, and financial performance of hospital-based outpatient cancer clinics. This leader drives practice growth, operational excellence, and an exceptional patient experience. You will oversee: Operational strategy & daily clinic performance Financial management, revenue capture & budgeting Patient experience & access to timely care Physician relations & interdisciplinary collaboration Recruitment, staffing, engagement & culture-building Facilities oversight & IT coordination KPI development, dashboards, and enterprise-wide initiatives This role requires close partnership with nursing leadership, service line executives, and access operations to ensure high-quality, safe, and efficient care delivery across all locations. Key Responsibilities Lead strategic planning and development for oncology ambulatory operations Create workflow efficiencies and enterprise solutions across multiple clinics Develop and monitor KPIs, benchmarks, and performance dashboards Drive growth initiatives through collaboration with internal and external partners Oversee operational budgets and capital planning Strengthen patient access, throughput, and satisfaction outcomes Build and maintain strong relationships with physicians, executives, and clinical teams Communicate vision, goals, and standards of excellence across all Cancer Center clinics Required Qualifications Education: Bachelor's degree required Master's degree strongly preferred Experience: 10+ years in an oncology setting Medical/hospital leadership experience managing multiple locations Strong background in operations, strategy, and physician partnership Experience working with senior executives on organizational planning Meditech experience preferred

Job Title: Chief Operating Officer - Property Management (Multi-Family Residential) **Please do not apply to this job posting if you do not have ample experience in the multi-family property management industry. We are not looking for candidates looking to change industries. About the Role: We are a fast-growing, privately held real estate and franchise company seeking a seasoned, entrepreneurial Chief Operating Officer (COO) to lead operations for our multi-family residential real estate portfolio. This is a strategic executive-level position reporting directly to the Group COO, VP Real Estate and CEO, with a focus on scaling operations, driving asset performance, and strengthening organizational efficiency. The ideal candidate will bring deep operational expertise in multi-family property management, a results-driven mindset, and the ability to thrive in a fast-paced, family-owned environment. If you are someone who excels at translating vision into operational execution and has a passion for real estate, we would love to connect. Culture: Our culture is not for everyone. We work long hours, shift gears quickly, and expect our leaders to drive results with resilience, humility, and ownership. You must be comfortable receiving direct feedback, rolling up your sleeves, and spending time on the ground. This role requires a lot of driving, adaptability, and a no-excuses mindset. If you are someone who thrives under pressure, takes initiative, and knows how to turn vision into execution, we would love to connect. Key Responsibilities: Lead and manage multi-family residential operations across California, Texas, and Arizona. Build, coach, and retain a high-performing property operations team. Collaborate with ownership and senior leadership to develop and execute business strategies aligned with growth objectives. Oversee performance management, including occupancy, NOI, rent collections, and resident satisfaction. Set and monitor operational KPIs to ensure high efficiency and accountability. Partner with Legal, Finance, and HR to ensure regulatory compliance and organizational integrity. Guide Regional Managers and site-level teams to achieve weekly, monthly, and quarterly performance benchmarks. Drive process improvements, standard operating procedures, and technology adoption (e.g., Yardi). Partner with Legal, Finance, and HR to ensure regulatory compliance and organizational integrity. Develop and oversee the implementation of operational policies and procedures. Maintain strong vendor and partner relationships to enhance service delivery and cost-efficiency. Provide regular business updates, dashboards, and performance summaries to the Group COO and CEO. Maintain regular visibility across the real estate portfolio by visiting properties to assess operations, engage teams, and ensure alignment with company standards and goals. What You Bring: Minimum of 5-8 years in operations leadership roles within multi-family residential real estate. Demonstrated success in improving occupancy, NOI, tenant retention, and team performance. Proven track record of maintaining a 97% occupancy rate. Demonstrated experience in driving NOI above 75%. Strong understanding of managing evictions and collections. Achieving a net growth revenue of 9% year-over-year. Achieving above 70% ratio of driving traffic to tours and applications. Deep experience managing evictions, rent collections, market comps, and capital projects. Strong command of Yardi, Excel, and operational analytics. Proven ability to build teams, mentor leaders, and scale operations across markets. Entrepreneurial spirit with a high degree of ownership, resilience, and execution. Experience navigating fast-paced, founder-led, or family-owned business environments. Comprehensive understanding of business functions such as HR, Finance, Marketing, Legal, Accounting, and Operations. Demonstrable competency in strategic planning and business development. Excellent interpersonal and public speaking skills. Aptitude for decision-making and problem-solving. Bachelor's degree required; MBA or relevant graduate education is a plus. Compensation: $150,000 - $250,000, commensurate with experience and qualifications. $2M package over 2 years which includes salary, bonus, and equity Benefits: Health, dental, and vision insurance Paid Time Off (PTO) Entrepreneurial, close-knit work culture Equal Opportunity Employer Statement: Friendly Franchisees Corporation (FFC) and Silver Star Real Estate (SSRE) are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The Vice President, Head of Clinical Operations for Autism Services is a key enterprise leader responsible for translating strategic vision into operational execution for Easterseals Southern California (ESSC). Reporting to the Chief Clinical Officer, this role partners closely with the VP, Head of Clinical Services to ensure operational standards and supports are in place. This role leads the implementation of standardized workflows, center development, and performance management systems that drive efficiency, quality, and compliance. With oversight of fiscal planning, data analytics, and cross-functional initiatives, this role ensures that Autism Services deliver measurable outcomes, operational excellence, and a consistent experience for individuals, families, and stakeholders. Compensation ranges from $170,000 - $221,000 annually Responsibilities Participates as a key member of the leadership team to develop and implement the Autism Services strategic plan, goals, and objectives aligned with Easterseals' mission. Reviews, revises and implements consistent operational standards, practices, and workflows across all autism service centers for added efficiencies and opportunities through the use of technology and other systems. Standardizes workflows and operational practices across all autism service centers to ensure efficiency, high-quality care, and consistency. Leads and mentor a team of direct reports, fostering alignment with organizational goals and a culture of excellence. Oversees staffing models, training, and service delivery in partnership with service line leads. Partners with the VP of Clinical Services and the VP of Networks to align operations with clinical strategy and evidence-based practices. Collaborates with the VP of Provider Networks and the VP of Clinical Services to expand access, enhance provider performance, and improve participant outcomes. Works cross-functionally with People Services on recruitment, succession planning, and leadership development. Partners with service line leads to provide comprehensive oversight and ensure consistency in all aspects of Autism Services operations, including staffing, training, and service delivery. Supports the financial health by ensuring budgets are strategically developed, closely monitored, and effectively managed. Services should be maximizing revenue streams, controlling costs, and optimizing resource allocation to support long-term financial stability and mission-driven outcomes. Leads quality assurance and process improvement initiatives to enhance service delivery and client outcomes. Leads innovative initiatives by identifying and implementing new care delivery models, operational technologies, and strategic partnerships that enhance service efficiency, scalability, and outcomes. Leverages data analytics to guide strategic decision-making, track key performance indicators (KPIs), and foster a culture of continuous improvement across clinical and operational domains. Promotes a culture of service excellence and feedback across all stakeholder groups. Leads quality assurance and process improvement initiatives to strengthen service delivery, ensure regulatory compliance, and enhance client outcomes. Ensures adherence to legal and ethical standards. This includes industry regulations, ESSC's policies, and ethical conduct within the workplace. Foster a culture of Compliance, Ethics, and Integrity within the organization. Oversees the planning and development of new autism centers and facility enhancements, ensuring operational efficiency, regulatory compliance, and alignment with strategic growth objectives. Provides strategic leadership for the autism service line, overseeing project change management initiatives, driving change, cultivating a culture of excellence and innovation, and contributing to the development and evaluation of new programs. Collaborates with external vendors, payors, and internal stakeholders to ensure consistent, high-quality service delivery, effective communication, and enhanced client satisfaction across all operational touchpoints. Promotes a culture of service excellence and continuous feedback across all stakeholder groups. Partners with leaders to ensure strategic alignment and unified support of organizational priorities. Qualifications Education Master's degree in healthcare administration, business analysis, clinical psychology, behavioral health, or related field. Experience Minimum 10 years of progressive leadership experience in clinical operations, preferably in autism, health care or behavioral health services. Proven ability to lead multidisciplinary teams, manage complex projects, and drive strategic initiatives. Proven success in strategic leadership roles A track record of driving operational excellence and innovation Deep domain expertise in autism service models, and regulatory compliance. Knowledge, Skills and Abilities Exceptional analytical, organizational, and communication skills, with the ability to synthesize complex information and drive informed decision-making. Deep expertise in autism spectrum disorders and evidence-based treatment models, including some preferred but not mandatory experience in Applied Behavior Analysis (ABA). Comprehensive knowledge of healthcare operations, clinical standards, and regulatory compliance within behavioral health settings. Proficiency in financial management, strategic budgeting, and utilization of data reporting tools to support operational and clinical performance. Advanced capabilities in strategic planning, organizational development, and leading enterprise-wide change management initiatives. Proven ability to lead, inspire, and develop cross-functional teams in a dynamic, mission-driven environment. Strong interpersonal and stakeholder engagement skills, with the ability to build trust and alignment across diverse audiences, including families, staff, and external partners. Expertise in project management and process improvement methodologies, such as Lean or Six Sigma. Skilled in interpreting complex data sets and translating insights into actionable strategies that enhance service delivery and outcomes. Demonstrated commitment to innovation, continuous learning, and fostering a culture of service excellence.

Job Description Now Hiring: Chief Operations Officer (COO) Location: Corona, California | Full-Time/On-Site | Travel: Moderate Travel Department: Executive Classification: Exempt | Reports To: Chief Executive Officer (CEO) Our Mission At Inland Respite, Inc., representing A&S Management, we are dedicated to supporting families and individuals with developmental disabilities by providing compassionate, person-centered care that fosters independence, dignity, and a better quality of life. Our leadership team strives to create sustainable systems and programs that serve both individuals and the broader community. Position Summary Reporting directly to the CEO, the Chief Operations Officer (COO) will play a key role in guiding organizational growth, impact, and long-term sustainability. The COO provides executive oversight and leadership across multiple business entities including direct support programs for individuals with developmental disabilities and real estate development initiatives for community use. This position requires a strategic, hands-on leader capable of ensuring operational excellence, fiscal responsibility, and alignment with the organization's mission. The COO will oversee all operations, program delivery, property management, compliance, and administrative functions, while fostering a culture of accountability, innovation, and collaboration. Key Responsibilities Organizational Leadership & Strategy Partner with the CEO to develop and execute strategic goals and initiatives. Provide leadership and direction across departments to ensure mission-aligned performance. Participate in Board and Executive Committee meetings, offering insight into performance, risk, and opportunity areas. Operational Oversight Direct and manage daily operations across all entities, including service delivery, administrative functions, and property development. Develop and maintain standard operating procedures and performance metrics. Optimize workflows, efficiency, and cross-departmental coordination. Lead continuous improvement initiatives and monitor organizational performance. Program & Service Delivery Oversee programs serving individuals with developmental disabilities, ensuring compliance with all regulatory and funding requirements. Monitor caseloads, consumer satisfaction, and service outcomes. Collaborate with regional centers, DDS, and other partners to expand and enhance service offerings. Facilities, Property & Development Supervise operations of land and real estate development projects that support community needs. Oversee lease agreements, facility operations, and capital planning. Coordinate with architects, planners, and contractors to ensure project success and compliance. Financial Management & Compliance Partner with the CFO to oversee budgets, contracts, and fiscal performance across multiple entities. Monitor cost controls, contract compliance, and grant reporting. Support audits, risk management, and adherence to local, state, and federal requirements. Team Development & Culture Collaborate with the Chief People Officer (CPO) to support recruitment, training, and leadership development. Foster a culture of equity, transparency, and collaboration. Support performance management, staff engagement, and succession planning. Risk Management & Quality Improvement Oversee risk management, compliance, and safety programs. Ensure proper incident reporting, quality assurance, and corrective action systems. Lead quality improvement initiatives to drive performance and service excellence. Qualifications Bachelor's degree required, Master's degree in Business, Public Administration, Social Services, Behavioral Health, or a related field preferred. Background in social services or behavioral health is required. Experience in respite services is preferred. 10+ years of senior leadership experience, including at least 5 years in an executive-level role. Proven experience managing complex, multi-site or multi-agency operations. Extensive background in developmental disabilities services or broader health and human services. Strong financial management, organizational leadership, and strategic planning experience. In-depth knowledge of DDS, Regional Centers, Medicaid, HUD, and other regulatory and compliance frameworks. Excellent communication, leadership, and relationship-building skills, with the ability to work effectively across multidisciplinary teams and diverse stakeholder groups. Core Competencies Strategic and visionary leadership Integrity and ethical decision-making Financial and operational acumen Innovation and problem-solving Community and stakeholder engagement Cultural humility and inclusion Crisis management and resilience What We Offer Competitive executive compensation and comprehensive benefits. A mission-driven, values-based leadership environment. Professional growth and long-term leadership opportunities. The opportunity to shape services that make a lasting impact in the community. Apply Today! Join a passionate team leading meaningful change across Southern California. Submit your application and take the next step in your career with Inland Respite, Inc. | Representing A&S Management.

“Every person deserves compassion, dignity, and the safety of a place to call home.” Homelessness is the largest social and public health crisis in California. Illumination Health + Home is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IH+H currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire. Job Description The Chief Operating Officer (COO) is a member of the Executive Leadership Team responsible for leading, scaling, and optimizing all operational aspects of the organization. The COO oversees program operations, infrastructure, and administrative functions that support high-quality service delivery and growth and reports directly to the Chief Executive Officer (CEO). The COO directly supervises the Vice President of Programs, Director of Operations, Director of Human Resources, and core infrastructure and support functions such as logistics and transportation, facilities and property management, data and reporting systems, information technology, procurement and supply chain, and organizational training and workforce development. The salary range for this position is $190,000 - $220,000 annually, depending on experience. Responsibilities Overview A Chief Operating Officer (COO) is an executive-level role that manages all of an organization's operations. Key Areas of Oversight: Recuperative care and health-related programs CalAIM and other managed care-related programs, including Enhanced Care Management and Community Supports where applicable Program operations and performance management Logistics and transportation Facilities and property management Supply chain and procurement Data, reporting, and systems Information technology and security Workforce operations (in partnership with Human Resources) Training and development Program and CalAIM Leadership Provide strategic oversight and coordination for CalAIM-related programs and other health plan or managed care contracts. Ensure compliance with state, county, and managed care plan requirements, including reporting, billing workflows, and documentation standards. Partner with program and clinical leaders to meet performance benchmarks, quality measures, and contractual obligations. Operational Oversight Oversee day-to-day operations across multiple sites and service lines. Lead logistics and transportation functions to support client services and internal operations. Direct facilities and property management, including safety, maintenance, and emergency preparedness. Manage procurement and supply chain, including vendor relationships, inventory, and cost-control strategies Ensure strong operational reporting, dashboards, and organizational analytics. Program Integration and Performance Supervise and support the Vice President of Programs and program leadership teams. Standardize workflows, policies, and procedures to improve consistency and quality across programs. Support operational readiness for expansion projects, new sites, and new services. Finance and Resource Stewardship Partner with the Finance team on budgeting, forecasting, and resource allocation for operations and programs. Identify opportunities for cost savings, process improvements, and efficiency gains. Support audits, grant compliance, and contract reporting from an operational perspective. Technology and Systems Oversee information technology, data systems, and security in collaboration with internal or external IT partners. Guide implementation and optimization of case management systems, electronic records, and other core platforms. Promote data integrity, usability, and access for decision-making and performance management. People, Culture, and Leadership Lead and develop a high-performing team of directors and senior managers. Foster a trauma-informed, equity-driven, and collaborative organizational culture. Support leadership development, coaching, and performance management practices aligned with organizational values. Qualifications Bachelor's degree required; advanced degree in a related field preferred (such as business, public administration, health administration, or a related discipline). Significant senior leadership experience (typically 8-10+ years) overseeing operations in health, housing, human services, or a related environment. Experience with managed care or health plan partnerships and value-based or outcomes-based contracts strongly preferred. Demonstrated success leading multisite operations and complex cross-functional teams. Strong systems-thinking, planning, and organizational skills. Demonstrated expertise in operations, including logistics, facilities, procurement, and infrastructure management. Skill in using data and metrics to inform decisions, drive performance, and support continuous improvement. Excellent communication, collaboration, and relationship-building skills with internal and external stakeholders. Mission-driven and aligned with serving people experiencing homelessness or housing instability. Steady and solutions-oriented in fast-paced, high-growth, and sometimes ambiguous environments. Committed to equity, inclusion, and trauma-informed practice in organizational culture and service delivery. Benefits Medical Insurance funded up to 91% by Illumination Health + Home (Kaiser and Blue Shield), depending on the plan Dental and Vision Insurance Life, AD&D and LTD Insurance funded 100% by Illumination Foundation Employee Assistance Program Professional Development Reimbursement 401K with Company Matching 15 days' vacation PTO/year 6 days sick PTO/year 10 days holiday PTO/year Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans

Job DescriptionBenefits: 401(k) Dental insurance Health insurance Vision insurance About Us Prudential Healthcare is a growing, multi-faceted healthcare organization dedicated to delivering high-quality, patient-centered care across a variety of community-based and clinical programs. Our integrated services support patients and families through every stage of care, with an emphasis on compassion, quality, and innovation. We are seeking an experienced and strategic Chief Operating Officer (COO) to lead and oversee the organizations day-to-day operations, ensuring compliance, efficiency, and excellence in care delivery. Position Summary The COO will partner with the CEO and leadership team to strengthen operational systems, manage regulatory compliance, optimize performance, and drive organizational growth. This role requires a leader who thrives in a fast-paced healthcare environment and can balance strategic vision with hands-on operational management. Key Responsibilities Oversee daily operations across multiple healthcare service lines Develop and implement strategic plans and performance goals Ensure full compliance with all federal, state, and accreditation standards Lead department directors and promote accountability and teamwork Analyze operational data and prepare reports for the CEO and Board Support HR, training, and recruitment initiatives Manage budgets, cost controls, and performance metrics Build a culture of collaboration, excellence, and patient-focused care Identify opportunities for growth, efficiency, and innovation Qualifications Minimum 5 years of senior management experience in healthcare operations Proven success in compliance, team leadership, and process improvement Strong financial acumen and understanding of healthcare regulations Excellent interpersonal, analytical, and organizational skills Passion for leadership and mission-driven healthcare Compensation & Benefits Competitive executive salary (commensurate with experience) Performance-based incentives Health, dental, and vision insurance Paid time off and holidays Opportunity for professional growth and leadership impact Join a progressive healthcare organization making a meaningful difference in the lives of patients, families, and communities every day.

Menlo Micro 2023 - Search original was called VP, Sales and Marketing but later changed to Chief Operating Officer.

The Chief Operations Officer is a senior executive who manages the hands-on operational aspects of the company and day-to-day operations of the corporation. The COO directs, administers, and coordinates the activities of all Operations functions in support of policies, goals, and objectives established by the Chief Executive Officer and the Board of Directors. This role assists the CEO in the aggressive and successful growth of the company. We are a dynamic company with advanced facilities that allow us to meet the unique needs of each client across diverse industries. We're searching for our next COO with deep industry expertise and a passion for operational excellence to lead our team and drive us to new levels of success. As the COO, you will be a critical member of our executive team, responsible for overseeing the day-to-day operations of our corrugated manufacturing and packout divisions. You'll lead with a strategic approach, optimizing performance across our processes. You'll be instrumental in implementing and maintaining industry leading systems (Amtech, Web Center, Nulogy) while ensuring compliance with regulatory standards and achieving operational excellence. JOB FUNCTION/PURPOSE Guides and directs management in the production of the organization's products and services. Spearheads the development, communication and implantation of effective growth strategies and processes. Collaborates with the Leadership team to develop and implement plans for the operational infrastructure of systems, processes, Attracts, recruits and retains members of the team; provides mentoring as a cornerstone to the management career development program to cultivate skills and to increase consciousness of the interrelationship between each department. Provides day-to-day leadership and management to the organization that mirrors the adopted mission and core values of the company. Operational Leadership: Oversee and drive efficiencies across all production stages. Technology Integration: Leverage systems such as Amtech, Esko, Web Center, Nulogy and Co-Pilot to streamline processes, improve productivity, and enhance communication across the company. Regulatory Compliance: Ensure full compliance with FDA, GMP, AIB and ISO standards, along with effective lot traceability and adherence to quality management systems. Maintains knowledge of market and industry trends, competitors, and all aspects of the Company's market. Establishes key performance indicators for management of the Operations group. Gathers and analyzes customer trends to assist in developing corporate strategy. Represents the Company at various community activities; Meets and networks regularly with business and industry leaders. Drives the company to achieve and surpass sales, profitability, cash flow and business goals and objectives. Performs other duties as assigned. Requirements EDUCATION, EXPERIENCE & COMPETENCIES Bachelor's degree. Master's degree (M.B.A) or equivalent (preferred); or four to ten years related experience and/or training; or equivalent combination of education and experience. 10 years of experience in manufacturing production environment in corrugated manufacturing required. Technical skills: proficiency with Amtech, Esko, Web Center, Nulogy and MS Office; understanding of digital communication tools like Chat GPT and Co-Pilot. 10 years of managerial experience, demonstrating the ability to manage people in a manufacturing environment, demonstrating the ability to provide safe and regulatory compliant work conditions for all employees. Experience and application of Continuous improvement, Six Sigma and Lean Manufacturing. High energy level and detail orientation required. OTHER US Persons Only (US citizens, lawful permanent residents, refugee or asylee - all require proper identification and documentation). Up to 25% travel required. Physical and Environmental Requirements: While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand and sit. The employee is occasionally required to walk and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and color vision. Work environment includes front-office and manufacturing in California. The noise level in the work environment is usually moderate. Pre-Employment Verifications: Must pass background and reference checks, drug screen, and physical examination prior to employment. Bay Cities Corporation is an Equal Opportunity Employer. M/F/D/V

in Orange County, CA Responsibilities: Oversee Field Operations for HVAC Plumbing and Industrial Divisions Oversee Field Operations Administration including Field Superintendents, Journeyman, and review overall crew performance Forecasting for all Field Operations Analyze job status, reporting, labor and scheduling Requirements: 8 or more years of Field Operations experience Knowledge of Mechancial Systems (HVAC/Plumbing) Extensive knowledge in Construction and Labor Management Advanced knowledge in MS Excel, Outlook, Project and BlueBeam Preferred: College Degree Stable work-history Local in Orange County, CA ****************************

Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Vision insurance Wellness resources Director of Hospice Operations / Administrator Overview We are seeking a results-driven Director of Hospice Operations / Administrator to lead the day-to-day and strategic operations of our hospice agency across Los Angeles and Orange County. This role requires a seasoned hospice leader with strong operational expertise, business development acumen, and enough clinical knowledge to oversee and ensure the delivery of compliant, high-quality patient care. The ideal candidate brings proven hospice leadership, a record of growth, and a hands-on management style that fosters accountability, collaboration, and excellence. Key Responsibilities Operational Leadership Oversee all hospice operations, ensuring compliance with federal, state, and accreditation standards. Develop and execute strategies to improve efficiency, workflows, and patient satisfaction. Partner with the Board and executive team to define goals and drive sustainable growth. Maintain continuous readiness for surveys and audits through proactive quality assurance. Business Development & Growth Lead census growth through partnerships, outreach, and referral relationships. Collaborate with marketing and liaisons to strengthen the agencys visibility and reputation. Identify new opportunities through market analysis and community engagement. Clinical Oversight Work with the DPCS to align clinical operations with best practices and hospice standards. Participate in IDT/IDG meetings and monitor patient care outcomes. Support quality improvement initiatives to enhance patient experience and documentation accuracy. Leadership & Staff Development Provide mentorship and leadership to clinical and administrative teams. Recruit, train, and retain high-performing staff who reflect the agencys mission. Conduct performance reviews and ensure adequate staffing for quality care. Financial & Administrative Management Collaborate with finance to develop and manage budgets responsibly. Track KPIs and implement strategies to improve productivity and control costs. Oversee accurate reporting and compliance documentation. Identify and implement operational efficiencies and cost-saving opportunities. Community & Stakeholder Relations Serve as the primary agency representative to regulators, partners, and the community. Promote the agencys mission, values, and services to strengthen credibility and trust. Qualifications Bachelors degree required; Masters in Nursing, Healthcare Administration, or related field preferred. RN license strongly preferred but not required with proven hospice leadership and clinical oversight experience. 5+ years of hospice leadership in operations, administration, or business development. Deep knowledge of Medicare Conditions of Participation and hospice regulations. Demonstrated success in improving operations, leading teams, and growing census. Excellent communication, leadership, and strategic planning skills. Compensation & Benefits Base Salary: $110,000$130,000 annually, based on experience Bonus: 1020% of base salary, tied to census growth, performance, and quality outcomes Benefits: Health, dental, and vision insurance 401(k) with matching Paid time off and holidays Mileage reimbursement Supportive, mission-driven culture focused on compassionate end-of-life care Join Our Leadership Team If you are an experienced hospice professional who thrives on leading growth, operations, and quality care, we invite you to apply. Join a dedicated team committed to excellence, compassion, and meaningful impact in the lives of patients and their families.

This position serves as the primary strategic and operational partner to senior marketing and creative leadership within a multi-brand apparel organization. The Chief of Staff acts as a force multiplier for the Marketing and Creative Services leaders, combining strategic thinking, project oversight, communication, and administrative coordination to ensure key initiatives move from concept to completion. This role focuses on the smooth flow of marketing and creative work, cross-functional alignment, and continuous improvement of processes. Key Responsibilities Operate as a central liaison between marketing leadership, internal teams, and external partners, with particular attention to creative asset and collateral review, approvals, and alignment with brand and business objectives. Plan and support executive-level meetings, including developing agendas, gathering and preparing briefing materials, documenting key decisions, and driving follow-through on action items. Oversee day-to-day progress across a portfolio of marketing and creative projects, including go-to-market campaigns, corporate initiatives, and enterprise-level efforts, helping identify and remove obstacles. Coordinate timelines and workflows across Marketing Services teams to maintain momentum, ensuring work quality, clear prioritization, and efficient review and feedback cycles. Identify gaps or inefficiencies in current processes and introduce improved frameworks for collaboration, decision-making, and performance tracking. Draft and refine internal and external communications, as well as presentations and reports, to keep stakeholders informed and aligned. Core Attributes Skilled at managing multiple projects and priorities simultaneously, with the ability to pivot as business needs evolve. Strong ability to anticipate potential risks or conflicts, and to design practical mitigation plans before issues escalate. High emotional intelligence and the ability to interpret unspoken dynamics, helping translate subtext into clear next steps that support alignment and decision-making. Deep personal commitment to high standards and delivering polished, dependable work. Exceptional written and verbal communication, with an ability to tailor messaging to executives, peers, and external stakeholders. Comfort working in a fast-paced, dynamic environment with shifting priorities and deadlines. Bias toward action, ownership, and accountability, while maintaining a collaborative, team-first approach. Experience & Skills 5-7 years of experience in marketing operations within apparel, club retail wholesale, multi-brand apparel wholesale, or similarly fast-moving, high-growth environments. Advanced proficiency with Microsoft Office and Google Workspace tools. At least 3 years of direct experience supporting or working within a Creative Services function responsible for deliverables such as: Product photography Packaging and label creative E-commerce imagery In-store point-of-sale materials Corporate or brand collateral Demonstrated interest in and comfort with using generative AI tools to enhance creative production workflows.