Chief operating officer jobs in Saint Petersburg, FL

Join a multi-location, multi-doctor practice brand as a key operational leader. You will drive operational excellence, team performance, and patient satisfaction while partnering with doctors and leadership to scale and optimize practice operations. What You'll Do: Lead day-to-day operations, including hiring, onboarding, scheduling, financial performance, and clinical support functions. Delegate responsibilities to front-line leaders (Clinical and Admin Leaders) and foster a culture of accountability and collaboration. Partner with other SOP leaders and doctors to identify opportunities to streamline processes and scale operations. Monitor and improve patient experience, satisfaction, and overall operational performance. Coach, mentor, and develop team leaders to ensure high performance across locations. Use data and metrics to drive decisions and process improvements. Maintain focus on high-impact initiatives while keeping daily operations running smoothly. Who You Are: A strategic and operational leader with strong problem-solving skills. Experienced in practice workflows, scheduling, and optimizing patient experience. Financially savvy, comfortable managing P&L and key operational metrics. Excellent communicator with high EQ, able to influence at all levels. Adaptable, collaborative, and proactive in identifying opportunities for improvement. Passionate about coaching and empowering teams to take ownership and grow professionally. Minimum Requirements: Bachelor's degree in business, Healthcare Administration, or related field preferred, or equivalent work experience 2+ years of people management experience (giving/receiving feedback, managing team results, setting objectives, motivating, coaching) 4+ years of relevant work experience Flexible schedule Valid driver's license Preferred Requirements: 2-3 years of experience in the dental industry, preferably orthodontics Familiarity with orthodontic practice management systems

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job Summary Responsible for establishing strategic and collaborative strategies to develop and support a competitive position and overall growth in the market Utilizes strategic thinking and external facing activities to enable growth of assigned hospitals Facilitates business growth by developing and maintaining contacts with current and prospective customers, community leaders and organizations Works closely with the hospitals management and clinical teams Essential Functions Directs the strategic planning and marketing for the designated hospitals, with input from hospital, Region and Division leadership Provides operational/fiscal oversight, consults with and advises designated hospitals on a regular basis; evaluates leadership competence and makes changes, as necessary Ensures that all policies established by the Governing Body of all designated hospitals are implemented appropriately Directs the strategic planning and marketing for the designated hospital, with input from hospital, Region, Group and Division leadership Prepares and submits an annual budget for the designated hospital, showing the expected revenue and expenditures as required by the board In coordination with the hospital board, the medical staff, and other hospital personnel, responds to the community's needs for quality health care services by monitoring the adequacy of the hospital's medical activities Oversees and provides direction to designated hospital leadership regarding hospital mission, quality performance, compliance, objectives, expected productivity, and efficiency Works collaboratively with Human Resources and hospital leaders on employee relation issues and turnover Conduct monthly operating reviews with designated hospitals. Presents monthly and quarterly consolidated operating report for assigned market In collaboration with onsite hospital leadership ensures maintenance of physical properties in good and safe state of repair and operation Oversees the business office functions of the designated hospitals to ensure that funds are collected and expended to the best possible advantage Acts as an effective liaison between the hospital and the medical staff; meets with and communicates with hospital medical staff as needed; represents the hospital at external functions Performs other duties that may be necessary or in the best interest of the hospitals individually and as a group Knowledge/Skills/Abilities/Expectations Basic computer skills with working knowledge of current software- Microsoft Office, word-processing and spreadsheet software Able to demonstrate knowledge of JCAHO, local, state and federal laws and regulations Knowledge of general budgeting, accounting and management skills Knowledge of cost reporting, profit and loss and budget compliance Ability to work well with management teams and employees in a multi-site environment Must read, write and speak fluent English Must have good and regular attendance Approximate percent of time required to travel\: 60% Performs other related duties as assigned Education Bachelor's degree in healthcare administration, business administration, finance, or clinical specialty Master's degree in healthcare administration, business administration, or clinical specialty preferred An equivalent combination of education, training, and experience may substitute for education requirements Licenses/Certifications None required Experience Five years' senior-level experience in healthcare administration/management, preferably in a hospital setting, with experience in facility operations management, human resources management and/or finance required Prior sales/marketing/public relations experience strongly preferred Completion of Executive Fellow program given priority consideration Multi-site healthcare management experience preferred Graduate level education and/or completion of Executive Fellow program may substitute on a year-to-year basis for the required experience

Chief Investment Officer / Chief Operating Officer - Family Office | Total Package of $200k-$400k Based on Capabilities of Applicant Are you the right resource to lead the strategic growth and vision of an already flourishing family office? Can your leadership and collaboration with a high-performing team continue to shape the future of a sophisticated, multi-entity business? This opportunity is designed for a dynamic individual who is equally as comfortable building and nurturing relationships with existing stakeholders and prospects, as they are analyzing and evaluating existing operations. You'll lead initiatives that balance proven strategies with new, innovative approaches, ensuring capital is deployed intelligently and returns are maximized. With a strong emphasis on real estate, as well as private credit and private equity, this position offers the chance to influence high-level decisions, as well as source & execute complex deals. It's a role for someone who understands the art of negotiation, the science of financial analysis, and the power of relationships. If you're ready to make an impact in an environment that values agility, integrity, and forward-thinking leadership, this is your moment. Join a team where ambition meets opportunity. Successful completion of background (including credit), drug, and reference checks required! Responsibilities: Drive overall strategic vision for the investment portfolio Originate and structure new deals across real estate, private credit, and private equity Underwrite and model investment opportunities with precision Manage full deal lifecycle: due diligence, market research, legal review Oversee asset management and financial performance of existing portfolio Lead capital formation and investor relations initiatives Prospect and maintain relationships with investors and strategic partners Actively network and source new deal opportunities Manage cash flow forecasts, budgeting, and investment allocations Conduct annual business reviews and advise on buy/sell timelines Collaborate on estate and succession planning with family members and advisors Ensure compliance, ethical standards, and stakeholder alignment across all activities Lead and develop a high-performing team, leveraging diverse backgrounds, perspectives and knowledge Requirements: Bachelor's degree in Accounting, Finance or related field; MBA preferred 7+ years of experience in private equity, real estate, banking, or similar sectors Proven expertise in deal origination, underwriting, and asset management Strong understanding of capital formation and investor relations Exceptional negotiation and contract management skills Ability to manage complex stakeholder relationships Advanced financial modeling and analytical capabilities Strategic thinker with a track record of driving growth Comfortable operating in a fast-paced, dynamic environment Outstanding interpersonal skills and professional presence Existing industry relationships that can be leveraged for growth High integrity and ethical approach to business Why You'll Love Working Here: You'll join a close-knit executive team that values collaboration, mutual respect, and open dialogue. Culture is positive, professional, and built on trust-where great ideas are encouraged and innovation is rewarded. Rare chance to influence the trajectory of a growing investment platform while enjoying the stability and flexibility of a family office environment.

NEWSOM EYE COO / INTEGRATOR THE PERSON Are you a charismatic, growth-oriented healthcare leader with strong business expertise, deep ophthalmology operations experience, and the emotional intelligence to build trust and deliver professional pushback when needed? Do you excel at triaging and prioritizing decisions in a patient-focused environment? If you're committed to getting the job done with precision and purpose, and being physically present to lead from the front, we want to talk to you. Our ideal COO / Integrator is: * Clinically Grounded: You bring senior leadership in ophthalmology or surgical care and understand how clinic and ASC operations shape outcomes. You stay close to the work and partner closely with clinical teams to drive results. * A Decisive Strategist: You quickly assess complex situations, seek to understand, and chart clear paths forward. * A Strong Communicator: Persuasive and adaptable, you set clear expectations, communicate with clarity under pressure, and navigate difficult conversations with professionalism and empathy. * Unifying: You build trust rapidly, value individuals as key resources, collaborate effectively, and create cohesion across teams working toward a shared vision. * Accountable: You lead with data and purpose, using dashboards, metrics, and team input to create clarity, drive performance, and ensure consistent follow-through. You set high standards and keep individuals and teams aligned and on track. * Discerning: Proactive and resourceful, you extract clarity from complexity, leverage experts, and bring deep business acumen to decisions. * A Guide: A true mentor and trusted advisor, you develop others and nurture team growth. You lead with self-reflection and data-driven insights, provide clear feedback, and maintain strong in-person presence across clinic and administrative settings. Your daily visibility, organized communication, and willingness to deliver professional pushback ensure everyone stays aligned. Relentless in your pursuit of excellence, your leadership will shape the future success of our healthcare organization. RESPONSIBILITIES The COO / Integrator responsibilities include, but are not limited to: Leadership * Drive organic growth and champion the Vision/Traction Organizer (VTO). * Build trust across the organization and serve as the key bridge between ownership and team. * Align leadership perspectives, make final decisions collaboratively, and lead positive change. * Promote and embody the Entrepreneurial Operating System (EOS). * Identify growth opportunities, including business deals and special projects execution. Management * Understand and improve existing processes, removing obstacles to ensure smooth operations. * Manage and develop leadership roles, ensuring the Right Person, Right Seat and accountability. * Oversee performance and growth of physicians and office managers. * Expand HR functions and lead strategic sales and revenue cycle optimization. * Implement consistent clinical success processes. Collaboration & Cross-Functional Leadership * Partner with HR to retain top talent aligned with culture and values. * Coordinate with finance to balance growth and fiscal responsibility. * Unite marketing and clinical teams for seamless patient care and acquisition strategies. * Foster communication and alignment across all departments. Accountability & Execution * Own and track company KPIs, facilitate meetings, and ensure strategic priorities are met. * Maintain collaborative decision-making and set clear goals (Rocks) to support growth. QUALIFICATIONS Required * 5+ years as COO / Integrator in an ophthalmology practice * Multi-site experience in a large or complex practice environment * Proven track record managing physicians and surgeons * Experience developing leaders and managing high-performing teams * Experience leading or overseeing marketing leadership and strategy * BA/BS in business, health management, or relevant degree Preferred * Leadership experience in organizations with $50M+ in revenue * Advanced degree in business or health management (MBA, MHA, etc.) * Experience with Entrepreneurial Operating System (EOS) * Proficient with Electronic Medical Record (EMR) software * Certified Ophthalmic Executive (COE) credential Desired * Clinical Services experience * Experience with acquisitions or integrating other medical practices This is a full-time, in-person role based in Tampa, Florida, with regular regional travel to multiple office locations. THE COMPANY - NEWSOM EYE Newsom Eye, led by renowned surgeon T. Hunter Newsom MD, is a nationally recognized ophthalmology practice offering comprehensive eye care, including cataract, LASIK, glaucoma, retina, oculoplastic treatments, and advanced contact lens fittings. Over 24 years, the practice has grown from 5 to 250+ staff, expanded through multiple acquisitions, and operates three AAAHC-accredited surgery centers along with multiple locations in Sebring, South Tampa, Carrollwood, Brooksville, and Gainesville. Newsom Eye also offers annual Refractive and Glaucoma Ophthalmology Fellowships and Optometric Residencies to train future physicians, which are part of a formal National Match Day process. Known for advanced technology, patient-centered care, and surgical excellence, Newsom Eye is a leading ophthalmology practice in Florida. WHY WORK WITH US? * Join a top 1% nationally recognized ophthalmology practice with a 24-year legacy of innovation and excellence * Be part of a mission-driven organization dedicated to delivering life-changing patient outcomes and building meaningful careers * Partner with a physician-led leadership team that is strategic, financially sound, and committed to long-term vision * Work alongside high-performing, growth-minded professionals who are united by strong values and a results-driven culture * Collaborate in an open, transparent environment that values shared ownership, proactive decision-making, and cross-functional alignment * Step into a pivotal executive role where your leadership drives operational excellence, organizational alignment, and scalable growth * Lead the execution of a 10-year strategic plan to triple the size of the practice through disciplined operations and smart, sustainable systems * Play a key role in strengthening the infrastructure, culture, and execution required to support future surgeons, expanded services, and new locations Core Values: * Treat EVERYONE like your Mom: No one thing is more critical to our success than the way we interact with and treat our patients. We must listen to and understand what our patients value, and what they need… and deliver it. * BELIEVE in the Newsom Eye Experience: We are a team, everyone's contributions are significant (No one person is bigger than the team). Take pride in each part of the experience and aspire to help others. We are all in 100% or nothing. Everyone contributes. It takes everyone to make the experience. Our reputation is our future. * Be the BEST: We are a company with the best people, who do the right thing. Everyday we provide patients with life changing experiences. We must continually challenge ourselves and stretch our capabilities. * CHALLENGE the Status Quo: Be present, embrace change. Be willing and looking for ways to do our jobs better. We are pioneers in eye care and innovators in surgery. * Make it HAPPEN!: Have a sense of urgency to make sure patients' expectations are met. Foster the "whatever it takes" mentality. Always be willing to do more. Benefits: Medical, Dental, In-Practice Vision, Short-Term Disability, Long-Term Disability, Accident Recovery, Life Insurance, 401k, and PTO Salary: $250,000 to $325,000 annually plus performance-based incentives (commensurate with experience and fit) If you are looking for a unique opportunity to continue your career with a company that excels in a dynamic and high-impact environment, we want to talk with you! Apply today! JOB CODE: Newsom Eye

Purpose of the Job: Provide leadership, management and mentoring necessary to ensure that the Service, and Production teams have the proper operational controls, administrative and reporting procedures, and talent in place to operate efficiently and support the growth of the Company. This role will manage daily operations, oversee procedures, and lead the field operations team while developing strategic plans based on revenue goals. Job Duties: • Provide day-to-day leadership and management for the following departments: Production and Service. • Ensure a strong culture of effective communication with Senior Management, within the install department, between departments, and with our customers at all times. • Responsible for the measurement and effectiveness of each area of oversight. • Create a success-oriented, accountable environment within areas of control. • Collaborate with CEO and COO to develop and implement growth strategies within areas of control. • Provide timely, accurate and complete reports to CEO and COO regarding progress of all operational areas. • Collaborate with Sales to ensure an effective operational strategy is in place to support the Company's sales plans. • Assess the operational infrastructure of systems, processes, and talent in area of oversight to ensure each is aligned for growth. • Develop and implement needed improvements and accountability measures. • Review SOPs for each department against current operations and processes and adjust as needed. • Establish assessment procedure to ensure quality of work is performed in the field and customer expectations are met. • Lead decisions on all escalated customer issues to ensure all are addressed in a timely manner. • Responsible for holding one or more state licensure where NAR operates • Provide operational support for Sales and Estimating departments • When requested, provide alternate design methods and review technical or difficult jobs prior to bid • Ensure a culture of safety on all projects for all operations team members • Responsible for fulfilling company goals • Complete detailed year-end evaluations for all Direct Reports. • Additional duties as assigned. Skills and Qualifications: • 15+ years commercial roofing experience managing projects • 10+ years of managerial experience coaching and mentoring staff • Bachelor's degree in management or applicable • Strong analytical and problem solving skills • Ability to review and understand project financials and estimates • Proficient in Microsoft Office products APPLY

Join our large, US-based in-house Pension and 401(k) Administration team, serving over 300K participants at one of the world's most admired companies. In this role, you will lead and execute Retirement Benefits Administration and manage challenging projects in our collaborative organization. Come make a difference with us! As a Pension Ops and Delivery, Vice President within our team, you will be responsible for Pension Administration and oversight of 401(k) administration for three dozen qualified plans and over 300K participants. Reporting to the Executor Director of Retirement Operations, you will manage, lead and execute key processes while collaborating with three senior peers across various locations. We are looking for leader with a solid background in Retirement Plan Administration, a strong focus on processes and controls-focus, and a commitment to delivering exceptional service to our customers. Job responsibilities Oversee and execute pension and/or 401(k) delivery to participants, prioritizing customer experience, controls, and adherence to service level agreements. Manage delivery activities, including participant eligibility, payroll processing, data movement and reporting, calculations, troubleshooting issues, and responding to participant inquiries and escalations. Lead, drive, and support key projects focused on continuous improvement and automation, always keeping the participant at the center of our efforts. Manage stakeholder relationships by producing weekly and monthly leadership updates and overseeing vendor management and contracting. Lead, coach, train, and support a small team of direct reports as a working leader. Ensure accuracy, quality, and timeliness of work while meeting plan requirements, regulatory standards, and control measures. Coordinate year-end activities, including bulk participant communications. Lead and coordinate the Retirement Operations team's response to internal and external audits of retirement plans. Required qualifications, capabilities, and skills A seasoned operations leader with 5+ years of experience in Retirement Administration. End-to-end process-oriented, with a focus on improving outcomes and participant experience. Proven project management and system testing experience. Excellent communication skills, with the ability to build strong relationships with stakeholders. Strong emphasis on controls and issue prevention, complemented by proactive communication. Exceptional prioritization and organizational skills, effectively managing workloads during peak periods. Strong people leadership skills, with experience in coaching and team communication, both written and verbal. Proficient in data analysis and computer skills, particularly in Microsoft Office products; familiarity with systems used in a Retirement Operations setting, such as PeopleSoft

Job Description VP, Operations Are you a strategic thinker who is skilled at disciplined execution and scaling processes to set your team up for success during periods of rapid growth? Are you a servant leader who is passionate about creating a supportive and nurturing environment both for your team and for those your serve? Do you long to fill a role that is purposeful and fulfilling, where you and your team are excited about the impact you are making in the world? If this sounds like you, this may be the perfect fit! [Note: This role is posted in multiple locations, but we are only hiring one individual] The Role We are looking for a VP of Operations to lead the operational strategy for a growing portfolio of Active Adult 55+ communities. Reporting to the President of Sparrow Living, this is an exciting opportunity to help us achieve our mission of building community for our community members and develop an amazing team of Regional Managers. What You'll Do… Motivate and inspire a growing team to achieve our mission of creating community, delivering high hospitality and creating a sense of belonging for our community members Drive strategy and implement programs to achieve budgeted financial and operational goals (occupancy, sales targets, NOI achievement), high community member satisfaction and retention and strong employee engagement Embrace collaborative approach and establish strong cross-functional partnerships to ensure alignment and strong support for onsite teams (Sales, Marketing, L&E, Asset Management, People Operations, Accounting, Development, Construction) Clearly define success for team including goals, expectations and KPIs Embrace a culture that strives to be the most sales savvy operator in the Active Adult space Lead a performance oriented team that focuses on disciplined execution Ensure consistent processes and standard operating procedures are in place including ongoing initiatives for improvement with an eye towards scalability Foster strong engagement through encouragement, supportiveness, and ongoing professional development Hire, develop and retain top talent maintaining a constant focus on succession plans to ensure we are continually developing future leaders Demonstrate an entrepreneurial spirit - always imagining what's possible and challenging the organization to be a market leader including continually evolving programs and processes Proactively anticipate and resolve potential risks and roadblocks to achieving company strategies Seek to understand and resolve root cause of issues Represent Company to stakeholders including equity partners in a manner that instills confidence and trust Regularly visit each community to maintain a strong connection to the teams and pulse on the market Qualifications Bachelor's degree in management or a related field or equivalent experience A minimum of 10+ years professional management experience preferably in Active Adult, hospitality, multifamily housing or Sr. Living Ability to travel up to 50% Experience with lease-up properties required Experience with property management software (Yardi/RentCafe) preferred, not required Experience maintaining financial records, managing budgets and financial reporting Sales acumen: working knowledge of sales processes and CRM systems Strategic Mindset - Sees ahead to future possibilities and translates them into breakthrough strategies Servant leader mindset Possesses strong communication skills with a proven ability to build collaborative partnerships Experience hiring, developing and leading a team Strong relationship building skills Purpose driven and passionate about making a difference in other's lives Drives Vision and Purpose - Paints a compelling picture of the vision and strategy that motivates others to action Skilled at navigating conflict Naturally curious and always striving to improve Self-aware and coachable Proactive, solutions oriented and accountable Strong focus on continuous improvement Some of the Reasons You'll Love Working With Us Purpose driven culture Health, dental and vision benefits 401K retirement plan with healthy employer match Generous paid time off Milestone anniversary rewards including travel, spa retreats, home down payments, student loan payoffs, sabbaticals and more Paid Parental Leave Bonus opportunities Flexible work environment About Sparrow Founded in 2017, Sparrow is at the forefront of one of the fastest growing housing segments in the nation focused on Active Adult 55+ communities. Sparrow's mission is to create thriving communities that feel like home. Through thoughtful design, state of the art construction and highly engaged management, we help our residents build meaningful connections and lead vibrant lives. Sparrow is based in Austin, Texas with communities across the southern US. Equal Employment Opportunity Statement We believe that the unique contributions and perspectives of our employees is the driver of our success. We are deeply committed to creating an inclusive environment where every individual feels supported and differences are celebrated. Sparrow is proud to be an equal opportunity employer and is committed to giving every candidate equal consideration regardless of age, race, ancestry, religion, sex, gender identity, sexual orientation, pregnancy, marital status, ancestry, physical or mental disability, military or veteran status, national origin, or any other characteristic. If you've gotten to this point, we hope you're feeling excited about the possibility of joining our team! Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. Powered by JazzHR q49r8QMFUy

Seeking a Vice President of Operations position to be directly responsible for the overall management of the chemical operations of a regional company Responsibilities include quality and asset management, monitoring chemical plant operations, maintenance, safety, compliance, capital expenditures and budgeting functions while complying with all regulatory agencies and requirements including, but not limited to OSHA, DHS and FDA, and company policies and procedures at the facility. ESSENTIAL DUTIES AND ACCOUNTABILITIES: Safety and Regulatory Compliance Demonstrates and ensures staff alignment with Company Safety Pledge and 12 Live Saving Rules. Exemplifies, promotes, and develops safe work behaviors. Provides direct coaching to improve associate's safety behaviors resulting in an improved safety culture. Performs safety incident investigations recommending corrective actions to eliminate recurrences. Develops training tools to support Company's safety, regulatory, continuous improvement and operational efficiency initiatives. Works with Safety & Compliance Director to ensure compliance with all applicable regulatory (OSHA, DHS, FDA, EPA) requirements and applicable training and recordkeeping is performed to meet departmental and location deadlines. Personnel / Personnel Development Provides overall management of direct reports in accordance with the organization's policies, procedures and applicable laws to ensure assigned performance and financial targets are met or exceeded. Works closely with Area Operations Managers to develop subordinate managers. Ensures sufficient operations staffing levels; works with the Human Resources Department to develop recruitment, staff development and retention strategies. Delegates duties and responsibilities when appropriate for increased business efficiency and staff development. Major accountabilities include interviewing, hiring and training associates, planning, assigning and directing work; managing performance; addressing complaints and resolving problems. Ensures subordinate matters/concerns are efficiently and effectively handled. Consults with Human Resources regarding personnel issues including coaching, counseling and performance management. Customer Service / Business Development Ensures all customers receive quality customer service from operations associates. Ensures internal and external customer inquiries are promptly and courteously handled, providing follow-up to ensure complete customer satisfaction. Responsible for inventory management of cylinder assets throughout the Region. Business / Facility Management & Support Establish and consistently meet or exceed quality and delivery standards of products and services for internal and external customers. Develop operations and capital expenditure budgets and coordinates capital expenditures once proper approvals have been received. Monitors open order books, production orders and schedules to obtain product data such as types, quantities, specifications of products, and scheduled delivery dates in order to meet customer's needs. Works closely with Plant Managers when trends warrant discussion. Monitors monthly P&L's in order to identify and correct unfavorable trends. Resolves operational, manufacturing, and maintenance problems to ensure minimum costs and minimum delays. Develops, implements, and revises, as needed, standard operational practices. Actively participates in end of month close activities with CFO, VP Finance and Inventory Manager. Regularly reviews operational expenses with the ability to explain variances and recommend appropriate actions. Adheres to a sustainable process for operational files and records; completes all required paperwork accurately, timely and in compliance with various company policies and procedures, to ensure full regulatory compliance. Continuous improvement of all applicable safety, environmental, quality and compliance programs. Works closely with other regions when necessary to resolving issues, assist with technical support and customer visits. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrated ability as a highly motivated individual to create and execute action plans that drive business improvement in key metrics. Strong verbal and written communication skills, self-starter, self-motivated, sense of urgency, personable, extroverted personality, well organized, ability to achieve goals, ability to focus and pay attention to detail. Ability to work independently and under some pressure to meet deadlines. Must be able to work with a wide variety of people with different personalities and backgrounds. Must have demonstrated knowledge and ability for using basic leadership skills to effectively engage and manage a staff. Must be able to work flexible hours to meet customer needs and management expectations. EDUCATION and/or EXPERIENCE: Bachelors' Degree in Engineering, Chemistry, Operations Management, or related field, or equivalent combination of education and experience in a production environment in a chemical, gas or related industry. 8+ years' experience in the distribution/manufacturing industry. 3+ years' demonstrated leadership/management experience, preferably in the capacity of VP of Operations. Must have the following knowledge and experience: FDA, OSHA, DHS, DOT, EPA, and state regulations for cylinder markings, test dates, pressure ratings, ICC markings, placarding, hazardous material classifications, accident reporting, and safety and compliance. Must have a proven track record of motivating and leading individuals and groups. Experience in working in a union and nonunion environment preferred. Demonstrated strong financial acumen. Negotiating and selling skills a plus. Master's in Business Administration a plus. COMPUTER SKILLS: Basic knowledge of Microsoft Office applications (Word, Excel, PowerPoint, and Outlook). SAP knowledge and experience a plus. TRAVEL REQUIREMENTS: Frequently 34-67% COMMUNICATION and/or CRITICAL THINKING SKILLS: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write routine business reports and business correspondence in English. Ability to effectively present information and respond to questions from employees and/or customers. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and product literature using the English language. MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentages. EQUAL OPPORTUNITY EMPLOYER Required Skills: Managing Recruitment Pay Data Operational Efficiency Concrete Reports Outlook Journals Regulatory Compliance Development Support Interviewing Excel Performance Environment Capital BASIC Literature Approvals Asset Management SAP Corrective Actions Hiring Critical Thinking Operations Management PowerPoint Metrics Inventory Management Reviews Chemistry Instructions Continuous Improvement Travel Performance Management Gas Expenses Budgeting Customer Satisfaction Human Resources Specifications Coaching Manufacturing Technical Support Regulations Records Business Development Pressure Education Administration Customer Service Finance Leadership Engineering Planning Maintenance Communication Microsoft Office Business English Training Management

Job Description VP of Operations Perrone Construction | Sarasota, FL | Full-Time | On-Site About Us For over four decades, Perrone Construction has set the standard for excellence in building luxury custom waterfront homes across Florida's Gulf Coast. We're known for our passion for artistry, exacting standards in quality and execution, and an unwavering commitment to our discerning clients. As our business continues to evolve, we're seeking a VP of Operations to uphold our proven systems and to refine how we work-streamlining our operations, empowering our team, and ensuring our systems match the sophistication of the homes we build. Learn more: *************************** The Opportunity This position calls for a leader who is both strategic and grounded-someone who can see the big picture while diving into the details when needed. You'll serve as a trusted advisor, a steady hand, and a cultural bridge between the field and the office. The result: a stronger, smarter, more unified operation that allows Perrone's executives to focus on what they do best-vision, innovation, and client relationships. If you're driven by excellence, thrive in environments where trust and discretion matter, and find satisfaction in turning great companies into extraordinary ones, this is your opportunity to make a lasting mark at an iconic industry leader. What You'll Do Streamline and elevate operations: Refine workflows, documentation, and information flow between field and office teams to ensure clarity, consistency, and accountability. Support and empower leaders: Collaborate with current executives to remove bottlenecks, enhance decision-making, and nurture a culture of ownership and teamwork. Oversee daily operations: Manage the systems, structure, and rhythm of the business so leadership can focus on vision, relationships, and long-term growth. Advance communication and collaboration: Strengthen transparency and coordination between departments, ensuring every team member understands priorities, goals, and expectations. Leverage technology with intention: Identify and implement process improvements and tech tools-including thoughtful use of AI-to enhance productivity and insight while protecting sensitive information, including the privacy of our clientele. Uphold confidentiality and discretion: Maintain the trust and privacy of our clients, team, and partners at all times. Lead through collaboration, not hierarchy: Work side-by-side with project managers, superintendents, and executives to deliver successful projects and uphold Perrone's reputation for excellence. Who You Are Executive-Level Operator: You lead like a coach-combining systems fluency, financial rigor, and people development. You model the blend of structure and flexibility that keeps elite builders performing at their best. Deeply Proficient in Procore and Sage: You bring hands-on mastery of Procore (including advanced modules such as preconstruction, financials, and observations) and Sage 100 or 300-not just oversight familiarity. Financially Disciplined: You possess strong financial acumen across job costing, WIP, cash flow, and forecasting, with a track record of improving margins and driving profitability. Strategic Operator: You see the big picture but understand the details that make it work. Builder of People and Systems: You know how to create structure without bureaucracy and empower others to excel. Connector: You bridge field and office, leadership and staff, vision and execution. Technologically Fluent: You use modern tools thoughtfully and know how to implement change without disrupting culture. Discreet and Trustworthy: You handle sensitive client and company information with absolute confidentiality. Construction-Savvy Leader: You understand the rhythm of construction-from design intent to field execution-and communicate effectively with trades, clients, and leadership alike. Commercial Mindset, Residential Focus: You may come from a commercial background but know how to apply that rigor to the bespoke world of high-end residential. Ambitious and Aligned: You seek a compensation structure with profit-sharing upside, driven by personal financial goals that expand the company's reach and impact. Qualifications 12+ years of progressive experience in construction operations, business management, or executive leadership-preferably in high-end residential, design-build, or architectural construction. Proven success in implementing technology, process improvement, and organizational change initiatives. Strong command of Procore and Sage 100 or 300 at the operator level. Demonstrated expertise in job cost management, forecasting, and cash flow oversight. Experience scaling systems, leading multi-disciplinary teams, and building financially disciplined operations. Bachelor's degree in Construction Management, Business Administration, or related field required; MBA or equivalent executive experience preferred. Why Join Perrone Construction You'll be joining a legacy-driven team that values excellence, integrity, and humility. Here, leadership is collaborative, ideas are heard, and every role contributes directly to the success of our clients and company. Ready to help shape the next chapter of Perrone Construction? Apply today and bring your operational leadership to one of Florida's most respected luxury builders. Job Posted by ApplicantPro

About US Eye: US Eye is a physician-led, patient-centric network of eye care practices and ASCs committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing care in ophthalmology, optometry, dermatology, and cosmetic facial surgery. With over 60 eye care clinics and 5 surgery centers, led by 115 providers and more than 1,000 team members system-wide, we deliver world-class care to patients throughout Florida, the Carolinas and Virginia. ************* Job Summary: The Vice President of Operations for Florida supports the growth and ongoing operational success of US Eye, collaborates with physicians and corporate team members to drive impactful strategic and operational outcomes, process and workflow improvements and efficient resource allocation, and provides oversight and guidance to regional operations at all locations within the Florida market. Essential Job Functions: Establishes, implements, and communicates the strategic direction of the organization's operational goals. Establishes key performance indicators and specific targets for regional managers, monitors performance, and proactively identifies productivity gaps and propose solutions. Collaborates with physicians, particularly US Eye's Executive Chairman, Chief Medical Officer and Florida's Medical Director, and the company's executive leadership to develop and meet company goals while supplying expertise and guidance on operational projects, processes and systems. Ensures that all locations and physician teams are appropriately organized and staffed. Oversees physician template management and fill rates. Oversees the delivery of excellent customer service within each department, including our FL Patient Access Center and technician training programs. Recruits, trains, and oversees director and management-level staff in assigned departments or regions. Identifies, recommends, and implements new processes, technologies, and systems to increase operational, staffing and cost efficiencies, improve patient satisfaction, and increase clinical revenues. Interacts and communicates effectively with all levels of management, physicians, staff, vendors, and patients. Ensures compliance with company standards and policies. Ensures attainment of budgeted financial performance goals. Requirements: Demonstrated knowledge of ophthalmology/optical vision care management and business operations At least 10 years of previous healthcare management experience within a multi-site ophthalmology/optical vision care organization (PE experience not required) Clinical experience is a plus Strong financial management and budgetary preparation and analytical experience Demonstrated ability to be an effective, results driven leader. Demonstrated ability to collaborate, problem solve and think strategically. Ability to build and foster strong working relationships with physicians and staff at all levels Strong level of business acumen and analytical skills, including the ability to intelligently use data to drive key business decisions. Demonstrated knowledge of practice management and EMR systems Bachelor's degree required, MBA preferred The position requires candidate to be local to or willing to relocate to the Sarasota/Bradenton FL area. Benefits: 401(K) Company Match Medical and Dental Insurance Vision Benefits Flexible Spending Accounts Pet Insurance Disability Insurance Life Insurance Continuing Education Paid Time Off US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Your Partner in Eye Care Practice Management | US Eye Enhance your eye care practice's capabilities by partnering with US Eye, a physician-led eyecare network that understands your business. Contact us!

Join our large, US-based in-house Pension and 401(k) Administration team, serving over 300K participants at one of the world's most admired companies. In this role, you will lead and execute Retirement Benefits Administration and manage challenging projects in our collaborative organization. Come make a difference with us! As a Pension Ops and Delivery, Vice President within our team, you will be responsible for Pension Administration and oversight of 401(k) administration for three dozen qualified plans and over 300K participants. Reporting to the Executor Director of Retirement Operations, you will manage, lead and execute key processes while collaborating with three senior peers across various locations. We are looking for leader with a solid background in Retirement Plan Administration, a strong focus on processes and controls-focus, and a commitment to delivering exceptional service to our customers. Job responsibilities Oversee and execute pension and/or 401(k) delivery to participants, prioritizing customer experience, controls, and adherence to service level agreements. Manage delivery activities, including participant eligibility, payroll processing, data movement and reporting, calculations, troubleshooting issues, and responding to participant inquiries and escalations. Lead, drive, and support key projects focused on continuous improvement and automation, always keeping the participant at the center of our efforts. Manage stakeholder relationships by producing weekly and monthly leadership updates and overseeing vendor management and contracting. Lead, coach, train, and support a small team of direct reports as a working leader. Ensure accuracy, quality, and timeliness of work while meeting plan requirements, regulatory standards, and control measures. Coordinate year-end activities, including bulk participant communications. Lead and coordinate the Retirement Operations team's response to internal and external audits of retirement plans. Required qualifications, capabilities, and skills A seasoned operations leader with 5+ years of experience in Retirement Administration. End-to-end process-oriented, with a focus on improving outcomes and participant experience. Proven project management and system testing experience. Excellent communication skills, with the ability to build strong relationships with stakeholders. Strong emphasis on controls and issue prevention, complemented by proactive communication. Exceptional prioritization and organizational skills, effectively managing workloads during peak periods. Strong people leadership skills, with experience in coaching and team communication, both written and verbal. Proficient in data analysis and computer skills, particularly in Microsoft Office products; familiarity with systems used in a Retirement Operations setting, such as PeopleSoft

at Thrive Pet Healthcare *Ideal candidate will live in or be willing to relocate to Tampa, FL * The Director of Regional Operations- North Florida will support one or more geographic markets (“ecosystem”) of Thrive Pet Healthcare hospitals and will strive to identify synergies and foster alignment/collaboration across all the veterinary hospitals within the ecosystem(s). Ecosystems include all Thrive Pet Healthcare market segments including affordable care and general practice (GP), multispecialty/specialty, and boutique specialty. Reporting to the VP of Operations, the Director of Regional Operations- North Florida also will work with the group's integration manager(s) to on-board new practices, help develop short- and long-term objectives for new onboarding practices and help make the transition as smooth as possible. The role of Director or Regional Operations- North Florida requires frequent and consistent visits to hospital sites - managing hospital leadership, teams, individuals, and clinical performance within the four walls of the hospitals within the ecosystem(s). The job responsibilities of the Director or Regional Operations- North Florida can be grouped into four categories and their principal accountabilities; inclusive but not limited to the below: People, Team, and Hospital Culture: Build relationships with all members of the ecosystem and local hospital teams to promote and support a positive team culture. Mentor, coach, and establish expectations with the ecosystem's hospital leadership teams (including recommendations for staff training and development). Collaborate with People Operations to align strategy in recruiting, retention, learning, and change management (and all human resource-related aspects). Execute team-focused hospital visits that allow staff members to share feedback and concerns. Active participation and collaboration in all Thrive Pet Healthcare support office-driven initiatives. Experience Management (Client Experience, Marketing & Client Relations): The Client and Patient Experience Engage with hospital teams to gain a strong knowledge of the local market. Support the marketing department in developing a marketing strategy targeted at the ecosystem and hospital needs and demands. Support the promotion of the Thrive Pet Healthcare membership plan(s) within the ecosystem. The Hospital Experience Create a positive experience throughout all client and patient touchpoints throughout the ecosystem. Ensure the entire facility is maintained to provide a clean and safe environment for hospital staff, clients, and patients within the ecosystem. Fiscal Management: Collaborate with area or regional VP and local hospital teams to develop and maintain financial growth strategies and budgets for all hospitals within the ecosystem. Continuously monitor and ensure key performance indicators (KPIs) are within benchmarks and/or strategize upon improvement plans. Support Thrive Pet Healthcare to drive financial health and sustainability. Operational Excellence: Develop, support, and maintain the ecosystem and hospital strategic planning efforts. Advocate and support medical excellence by focusing on key doctor metrics and engaging the local leadership team to review the quality, efficiency, and effectiveness of the administrative, technical, and medical staff. Develop proficiency in hospitals' electronic medical records and human resource e-tool (Workday) to guide efficiency and workflow optimization. Ensure hospitals' compliance with all (support office, local, and federal) policies, procedures, and regulations. Desired Competencies: Must be flexible to accommodate the needs of each hospital and capable of and willing to work the hours and times necessary to accomplish the required responsibilities to support the successful growth of each hospital. Approachable and available to hospital leadership teams and regional support teams. Ability to hold team members accountable to commitments, tasks, and responsibilities. Create a clear meeting cadence with hospital teams and able to navigate complex situations. Able to employ both high-level strategic vision as well as apply granular tactics to optimize outcomes within the ecosystem. Must maintain a growth mindset and translate vision and strategic thinking into measurable action. Proactive, not reactive, and able to assess trends with a solution-oriented mindset. Well-developed interpersonal skills, skilled and open communicator. Passion for pets and their health and well-being. Frequent travel required to be in hospitals on a determined (with VP) cadence. Able to manage individual relationships within hospital teams and relationships of individuals and hospitals across the ecosystem(s). Primary face/representative of Thrive Pet Healthcare and a key influencer of the hospital in the spirit the Thrive Pet Healthcare's mission, vision, and values. Strong business acumen including the ability to analyze components of hospital P&L to determine opportunities for financial growth and manage to a budget. Education and Experience: DVM or bachelor's degree in business, operations management (or equivalent) 3 years of experience in multi-unit veterinary operations management with multi-specialty and emergency care is preferred. Veterinary GP and Emergency and Multi- Specialty background is a preferred Certified Veterinary Practice Manager (CVPM) certification is a plus (but not required) Compensation is negotiable based on credentials and experience. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.

This employee is responsible for managing specific centralized business processes for patient retention, optimizing process efficiency, improving patient experience/outcome, and patient Lifetime value. The employee also supports operational projects to improve efficiencies across the organization. Develops/leads projects and improves processes by identifying and implementing new applications, system enhancements/hard stops/changes, workflow modifications, etc. JOB FUNCTIONS Manages multiple centralized groups focused on improving patient retention and centralized sales activity Establishes and progressively improves patient lifetime value to support overall revenue growth Maximizes cross-selling activities/potential to improve revenue per patient Identifies, leads, and executes projects relating to process efficiency, remote patient engagement/management, and compliance improvements Performs ROI and Cost/Benefit analysis of new opportunities and presents findings Develops and follows through on special projects designed to achieve cost savings per budget/plan Participates in the implementation of resulting programs or procedural changes Identifies issues as they arise facilitate resolution of issues escalate to relevance as needed Monitors projects against implementation schedules

This employee is responsible for managing specific centralized business processes for patient retention, optimizing process efficiency, improving patient experience/outcome, and patient Lifetime value. The employee also supports operational projects to improve efficiencies across the organization. Develops/leads projects and improves processes by identifying and implementing new applications, system enhancements/hard stops/changes, workflow modifications, etc. JOB FUNCTIONS Manages multiple centralized groups focused on improving patient retention and centralized sales activity Establishes and progressively improves patient lifetime value to support overall revenue growth Maximizes cross-selling activities/potential to improve revenue per patient Identifies, leads, and executes projects relating to process efficiency, remote patient engagement/management, and compliance improvements Performs ROI and Cost/Benefit analysis of new opportunities and presents findings Develops and follows through on special projects designed to achieve cost savings per budget/plan Participates in the implementation of resulting programs or procedural changes Identifies issues as they arise facilitate resolution of issues escalate to relevance as needed Monitors projects against implementation schedules

Ready to quit your day job and jump into the restaurant industry with us? We're not your average restaurant, and we don't want your average Managing Partner, better known as a Hospitality Hero. Are you ready to have fun while building your career? We dont believe in the dull and mundane in fact, we adamantly reject it! The Managing Partner is responsible for the day-to-day management of the restaurant. Responsible for teaching, training, and leading all Team Members during each shift, including coaching, counseling, and developing Team Members. They are also accountable for maximizing sales and profitability, controlling expenses, meeting budgetary constraints, handling guest complaints, and ensuring sanitation, safety, and food quality. The MP is a champion of our 1-4-7 philosophy and is expected to consistently model the behavior expected of a leader. MINIMUM QUALIFICATIONS (with or without accommodation) High School Diploma or High School equivalency required. Bachelors Degree preferred. Requires 3+ years restaurant management experience Must possess or be able to obtain a valid Manager food safety certification or any other food/alcohol certification, as required by state law Able to stand for 10 hours and lift at least 50 pounds Good hearing for safety and accurate communication Must be able to read, write and speak in English Must have reliable transportation Our Managing Partners are Responsible for: Being strong brand stewards and ensuring each guest receives excellent service by leading and modeling our 1-4-7 philosophy. Successfully implementing the companys strategic vision and plans Developing a strong and motivated team through recruitment, communication and training plans. Identify strategies to retain and develop the best in Team Members and Managers. Proper staffing of the restaurant departments through adherence to brand standard training programs and scheduling processes. Leading the Management team through coaching, discipline and adherence to the brand standards. Executing positive financial results, including but not limited to meeting sales goal and optimizing P&L. Becoming a pillar of the community through strong local marketing efforts and partnerships. Ensuring that restaurant facilities are consistently meeting brand standards. Being aware of and abiding by food safety practices and liquor service laws, including not overserving guests or serving underage Guests. Ensuring compliance with all labor regulations. Unique Benefits: Work alongside, learn and grow from fellow GOATs. Whatever your goals are in life, our goal is to make you more prepared to get there. When we win, you win! Performance-based bonus opportunities available Become a part of a culture that creates connections between iconic brands and guests. Join the fun and ONE TEAM culture that makes us great! We have a bunch of fun brands, and this role will give you discounts to eat at all of them. You also get a discount on our retail! We use innovative technology for easy scheduling. We have an open door policy because your voice always matters. Refer a friendget paid for bringing on another GOAT. Need medical insurance? Offered to all full-time team members. Set your future up for success with our 401K program. Get rewarded for working with us! Exclusive partnership discounts for theme parks, concerts, hotels and online shopping.

VP, Operations Are you a strategic thinker who is skilled at disciplined execution and scaling processes to set your team up for success during periods of rapid growth? Are you a servant leader who is passionate about creating a supportive and nurturing environment both for your team and for those your serve? Do you long to fill a role that is purposeful and fulfilling, where you and your team are excited about the impact you are making in the world? If this sounds like you, this may be the perfect fit! [Note: This role is posted in multiple locations, but we are only hiring one individual] The Role We are looking for a VP of Operations to lead the operational strategy for a growing portfolio of Active Adult 55+ communities. Reporting to the President of Sparrow Living, this is an exciting opportunity to help us achieve our mission of building community for our community members and develop an amazing team of Regional Managers. What You'll Do… Motivate and inspire a growing team to achieve our mission of creating community, delivering high hospitality and creating a sense of belonging for our community members Drive strategy and implement programs to achieve budgeted financial and operational goals (occupancy, sales targets, NOI achievement), high community member satisfaction and retention and strong employee engagement Embrace collaborative approach and establish strong cross-functional partnerships to ensure alignment and strong support for onsite teams (Sales, Marketing, L&E, Asset Management, People Operations, Accounting, Development, Construction) Clearly define success for team including goals, expectations and KPIs Embrace a culture that strives to be the most sales savvy operator in the Active Adult space Lead a performance oriented team that focuses on disciplined execution Ensure consistent processes and standard operating procedures are in place including ongoing initiatives for improvement with an eye towards scalability Foster strong engagement through encouragement, supportiveness, and ongoing professional development Hire, develop and retain top talent maintaining a constant focus on succession plans to ensure we are continually developing future leaders Demonstrate an entrepreneurial spirit - always imagining what's possible and challenging the organization to be a market leader including continually evolving programs and processes Proactively anticipate and resolve potential risks and roadblocks to achieving company strategies Seek to understand and resolve root cause of issues Represent Company to stakeholders including equity partners in a manner that instills confidence and trust Regularly visit each community to maintain a strong connection to the teams and pulse on the market Qualifications Bachelor's degree in management or a related field or equivalent experience A minimum of 10+ years professional management experience preferably in Active Adult, hospitality, multifamily housing or Sr. Living Ability to travel up to 50% Experience with lease-up properties required Experience with property management software (Yardi/RentCafe) preferred, not required Experience maintaining financial records, managing budgets and financial reporting Sales acumen: working knowledge of sales processes and CRM systems Strategic Mindset - Sees ahead to future possibilities and translates them into breakthrough strategies Servant leader mindset Possesses strong communication skills with a proven ability to build collaborative partnerships Experience hiring, developing and leading a team Strong relationship building skills Purpose driven and passionate about making a difference in other's lives Drives Vision and Purpose - Paints a compelling picture of the vision and strategy that motivates others to action Skilled at navigating conflict Naturally curious and always striving to improve Self-aware and coachable Proactive, solutions oriented and accountable Strong focus on continuous improvement Some of the Reasons You'll Love Working With Us Purpose driven culture Health, dental and vision benefits 401K retirement plan with healthy employer match Generous paid time off Milestone anniversary rewards including travel, spa retreats, home down payments, student loan payoffs, sabbaticals and more Paid Parental Leave Bonus opportunities Flexible work environment About Sparrow Founded in 2017, Sparrow is at the forefront of one of the fastest growing housing segments in the nation focused on Active Adult 55+ communities. Sparrow's mission is to create thriving communities that feel like home. Through thoughtful design, state of the art construction and highly engaged management, we help our residents build meaningful connections and lead vibrant lives. Sparrow is based in Austin, Texas with communities across the southern US. Equal Employment Opportunity Statement We believe that the unique contributions and perspectives of our employees is the driver of our success. We are deeply committed to creating an inclusive environment where every individual feels supported and differences are celebrated. Sparrow is proud to be an equal opportunity employer and is committed to giving every candidate equal consideration regardless of age, race, ancestry, religion, sex, gender identity, sexual orientation, pregnancy, marital status, ancestry, physical or mental disability, military or veteran status, national origin, or any other characteristic. If you've gotten to this point, we hope you're feeling excited about the possibility of joining our team! Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes.

Unlock your potential by joining our Payments Operations team, where you will play a pivotal role in transforming payment processing operations. This is your opportunity to drive innovation, enhance operational efficiency, and contribute to a dynamic and inclusive team culture. Be at the heart of our mission to deliver exceptional payment solutions and make a meaningful impact on the future of digital payments. Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. As a Payments Investigations Vice President - Operations within the Payments Global Investigations team at JPMorganChase, you will directly be responsible for the day to day operations, including transaction processing, client service and database controls. You will balance your focus on business results by offering options and finding solutions to help our customers with issues. You will be responsible for understanding the key metrics and risk components within each line of business (LOB's) and manage the team to meet the financial plans put forth by these LOB's, whilst partnering globally where the business operations/product are located. You will also be accountable for maintaining staff and budget requirements. Job Responsibilities Manage team performance and staff development. Manage overall governance on the function, both people and process. Ensure a daily review of all control execution aspects and track project completion. Drive all teams towards the aligned goal and highlight bottlenecks. Manage client deliverables with a high level of timeliness and accuracy. Develop an environment of continuous focus on quantifiable productivity and quality. Constantly and regularly review processes and performance with a focus on improving departmental competency/performance rating. Review regularly procedures assuring new processes are documented. Identify business knowledge gaps and ensure everyone has ownership of deliverables. Interact with global location managers in an effective and professional manner. Monitor all relevant Management Information System data ensuring all issues have been resolved expediently. Lead and manage multiple projects and publish status updates. Identify department strategy and plans related to broader organizational goals and direction. Work directly with senior managers to identify technology, resource, and/or process needs. Identify opportunities for improvements in the process, recommend solutions, and take them to closure. Required Qualifications, Capabilities, and Skills Minimum 3 years of experience as a Vice President or equivalent in a Payments role focusing on payment processing, investigation, lifecycle, etc. Demonstrated ability in operations leadership or management within Payments, with at least 3 years of experience leading high-performing teams to achieve business priorities and objectives. Experience in Work Queue management Experience handling a diverse team composing of people managers and individual contributors, totaling to ~15 full time employees (FTEs) Strong interpersonal skills to optimize relationships and collaboration with stakeholders and cross-functional teams, managing projects, solving problems, and driving continuous improvement initiatives. Possesses a control and results-oriented mindset, with experience in proposing and leading process efficiencies Strong business management skills and robust ability for governance/transformation. Amenable to working in Night hours and flexible to adjust as per business needs (would primarily support European Shift). Preferred Qualifications, Capabilities, and Skills Knowledge of ISO or Swift message processing or management.

Unlock your potential by joining our Payments Operations team, where you will play a pivotal role in transforming payment processing operations. This is your opportunity to drive innovation, enhance operational efficiency, and contribute to a dynamic and inclusive team culture. Be at the heart of our mission to deliver exceptional payment solutions and make a meaningful impact on the future of digital payments. Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. As a Payments Investigations Vice President - Operations within the Payments Global Investigations team at JPMorganChase, you will directly be responsible for the day to day operations, including transaction processing, client service and database controls. You will balance your focus on business results by offering options and finding solutions to help our customers with issues. You will be responsible for understanding the key metrics and risk components within each line of business (LOB's) and manage the team to meet the financial plans put forth by these LOB's, whilst partnering globally where the business operations/product are located. You will also be accountable for maintaining staff and budget requirements. Job Responsibilities Manage team performance and staff development. Manage overall governance on the function, both people and process. Ensure a daily review of all control execution aspects and track project completion. Drive all teams towards the aligned goal and highlight bottlenecks. Manage client deliverables with a high level of timeliness and accuracy. Develop an environment of continuous focus on quantifiable productivity and quality. Constantly and regularly review processes and performance with a focus on improving departmental competency/performance rating. Review regularly procedures assuring new processes are documented. Identify business knowledge gaps and ensure everyone has ownership of deliverables. Interact with global location managers in an effective and professional manner. Monitor all relevant Management Information System data ensuring all issues have been resolved expediently. Lead and manage multiple projects and publish status updates. Identify department strategy and plans related to broader organizational goals and direction. Work directly with senior managers to identify technology, resource, and/or process needs. Identify opportunities for improvements in the process, recommend solutions, and take them to closure. Required Qualifications, Capabilities, and Skills Minimum 3 years of experience as a Vice President or equivalent in a Payments role focusing on payment processing, investigation, lifecycle, etc. Demonstrated ability in operations leadership or management within Payments, with at least 3 years of experience leading high-performing teams to achieve business priorities and objectives. Experience in Work Queue management Experience handling a diverse team composing of people managers and individual contributors, totaling to ~15 full time employees (FTEs) Strong interpersonal skills to optimize relationships and collaboration with stakeholders and cross-functional teams, managing projects, solving problems, and driving continuous improvement initiatives. Possesses a control and results-oriented mindset, with experience in proposing and leading process efficiencies Strong business management skills and robust ability for governance/transformation. Amenable to working in Night hours and flexible to adjust as per business needs (would primarily support European Shift). Preferred Qualifications, Capabilities, and Skills Knowledge of ISO or Swift message processing or management.

* Ideal candidate will live in or be willing to relocate to Tampa, FL* The Director of Regional Operations- North Florida will support one or more geographic markets ("ecosystem") of Thrive Pet Healthcare hospitals and will strive to identify synergies and foster alignment/collaboration across all the veterinary hospitals within the ecosystem(s). Ecosystems include all Thrive Pet Healthcare market segments including affordable care and general practice (GP), multispecialty/specialty, and boutique specialty. Reporting to the VP of Operations, the Director of Regional Operations- North Florida also will work with the group's integration manager(s) to on-board new practices, help develop short- and long-term objectives for new onboarding practices and help make the transition as smooth as possible. The role of Director or Regional Operations- North Florida requires frequent and consistent visits to hospital sites - managing hospital leadership, teams, individuals, and clinical performance within the four walls of the hospitals within the ecosystem(s). The job responsibilities of the Director or Regional Operations- North Florida can be grouped into four categories and their principal accountabilities; inclusive but not limited to the below: People, Team, and Hospital Culture: * Build relationships with all members of the ecosystem and local hospital teams to promote and support a positive team culture. * Mentor, coach, and establish expectations with the ecosystem's hospital leadership teams (including recommendations for staff training and development). * Collaborate with People Operations to align strategy in recruiting, retention, learning, and change management (and all human resource-related aspects). * Execute team-focused hospital visits that allow staff members to share feedback and concerns. * Active participation and collaboration in all Thrive Pet Healthcare support office-driven initiatives. Experience Management (Client Experience, Marketing & Client Relations): The Client and Patient Experience * Engage with hospital teams to gain a strong knowledge of the local market. * Support the marketing department in developing a marketing strategy targeted at the ecosystem and hospital needs and demands. * Support the promotion of the Thrive Pet Healthcare membership plan(s) within the ecosystem. The Hospital Experience * Create a positive experience throughout all client and patient touchpoints throughout the ecosystem. * Ensure the entire facility is maintained to provide a clean and safe environment for hospital staff, clients, and patients within the ecosystem. Fiscal Management: * Collaborate with area or regional VP and local hospital teams to develop and maintain financial growth strategies and budgets for all hospitals within the ecosystem. * Continuously monitor and ensure key performance indicators (KPIs) are within benchmarks and/or strategize upon improvement plans. * Support Thrive Pet Healthcare to drive financial health and sustainability. Operational Excellence: * Develop, support, and maintain the ecosystem and hospital strategic planning efforts. * Advocate and support medical excellence by focusing on key doctor metrics and engaging the local leadership team to review the quality, efficiency, and effectiveness of the administrative, technical, and medical staff. * Develop proficiency in hospitals' electronic medical records and human resource e-tool (Workday) to guide efficiency and workflow optimization. * Ensure hospitals' compliance with all (support office, local, and federal) policies, procedures, and regulations. Desired Competencies: * Must be flexible to accommodate the needs of each hospital and capable of and willing to work the hours and times necessary to accomplish the required responsibilities to support the successful growth of each hospital. * Approachable and available to hospital leadership teams and regional support teams. * Ability to hold team members accountable to commitments, tasks, and responsibilities. * Create a clear meeting cadence with hospital teams and able to navigate complex situations. * Able to employ both high-level strategic vision as well as apply granular tactics to optimize outcomes within the ecosystem. * Must maintain a growth mindset and translate vision and strategic thinking into measurable action. * Proactive, not reactive, and able to assess trends with a solution-oriented mindset. * Well-developed interpersonal skills, skilled and open communicator. * Passion for pets and their health and well-being. * Frequent travel required to be in hospitals on a determined (with VP) cadence. * Able to manage individual relationships within hospital teams and relationships of individuals and hospitals across the ecosystem(s). * Primary face/representative of Thrive Pet Healthcare and a key influencer of the hospital in the spirit the Thrive Pet Healthcare's mission, vision, and values. * Strong business acumen including the ability to analyze components of hospital P&L to determine opportunities for financial growth and manage to a budget. Education and Experience: * DVM or bachelor's degree in business, operations management (or equivalent) * 3 years of experience in multi-unit veterinary operations management with multi-specialty and emergency care is preferred. * Veterinary GP and Emergency and Multi- Specialty background is a preferred * Certified Veterinary Practice Manager (CVPM) certification is a plus (but not required) Compensation is negotiable based on credentials and experience. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.