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Chief operating officer jobs in South Dakota - 117 jobs

  • Operating Director

    Cornerstone Caregiving

    Chief operating officer job in Aberdeen, SD

    We are looking for someone who: Wants to leave behind the typical structured, 8-5 desk job Is willing to bet on themselves and be financially rewarded for it Enjoys problem solving within a fast-paced environment Wants an autonomous position with support as needed Has grit, resilience, and loves a challenge Company Overview: Cornerstone Caregiving is the largest privately owned in-home care company, growing to over 250 offices across 40 states in 5 years. With a focus on giving our seniors the option to age in place, we are expanding our presence across the country and are seeking out an elite leader to spearhead the growth of this branch. Responsibilities: As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support. Business Development: Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider. Referral building: Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.). Staffing and Scheduling: Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners. In-home Assessments: Build strong client relationships, conduct intakes, and ensure client satisfaction. Financial Management: Oversee office budget that is reflected in profit and loss statements. Cultivating Culture: Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale. Preferred Qualifications: A proven leader with previous experience managing a team Success with meeting sales and business development goals Ability to work autonomously in a fast-paced environment Entrepreneurial mindset Experience with direct recruitment, hiring and oversight of staff Strong interpersonal and communication skills Benefits: Base salary with 20% quarterly cash profit share Paid health, dental, and vision insurance Company provided car with paid gas Cell phone stipend Unlimited PTO with corporate approval Initial and ongoing training and professional development opportunities We are the best… More about us: A Day In the Life ********************** Who We Are ********************** Caregiver Appreciation ********************** Job Type: Full-time Pay: $80,000.00 per year Schedule: Monday to Friday On call Work Location: In person
    $80k yearly 2d ago
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  • Faith Formation Director

    Catholic Diocese of Sioux Falls 2.8company rating

    Chief operating officer job in Pierre, SD

    Holy Rosary Pastorate - SS Peter and Paul Catholic Church, Pierre, SD, is seeking a full‑time Faith Formation Director to lead youth education and spiritual formation for the parish and pastorate. The director will work with qualified adult volunteers and oversee Faith Formation programs across the three other parishes of the pastorate. Responsibilities Run weekly, monthly, and occasional classes, meetings, and retreats for parish and pastorate youth. Coordinate Faith Formation programs with other parishes and the Diocese of Sioux Falls. Supervise and support adult volunteers in youth ministry. Qualifications Strong verbal and written communication skills. A Religious Education or Theology degree is strongly encouraged. Two years of experience in Youth Ministry is preferred. Position Details Full time, on site, benefit eligible. Salary range $45,000-$55,000. Contact Interested candidates should send a resume and cover letter to Michele Snyder, Holy Rosary Pastorate Business Manager, at ************************ or 210 E Broadway Ave, Pierre, SD 57501. #J-18808-Ljbffr
    $45k-55k yearly 3d ago
  • Relocate to Botswana: CEO (Fintech)

    Black Pen Recruitment

    Chief operating officer job in South Dakota

    Job Description Our client is a Botswana-based financial services provider that has been offering loan solutions since 2012. With a strong focus on accessibility and customer convenience, they have established a network of over 35 branches and kiosks strategically located across the country. Their mission is to ensure that individuals can easily access the financial support they need, making them a trusted and reliable partner within the local community. Role Overview The CEO would be responsible for leading and overseeing the overall strategic direction, financial performance, and operational excellence of the company. The CEO will ensure the successful execution of the company's vision and mission in the mobile money industry, driving financial inclusion, customer satisfaction, regulatory compliance, and sustainable growth. This role requires a dynamic leader with a strong background in financial services, fintech, mobile payments, and digital transformation and a hands-on approach. Job type: Full time/ Permanent Workplace: On-site Location: Botswana Relocation to Botswana is a must Requirements Bachelor's degree in Business Administration, Finance, Economics, Information Technology, or a related field; MBA or relevant postgraduate degree preferred. Minimum of 5-8 years of executive leadership experience in fintech, banking, telecommunications, or mobile financial services. Proven track record of leading a high-growth business, scaling mobile money operations, and driving digital financial inclusion. Strong understanding of financial regulations, AML/KYC requirements, and risk management principles. Experience in strategic partnerships, investor relations, and stakeholder management. Excellent leadership, communication, and negotiation skills. Strong analytical skills with the ability to interpret financial reports, market trends, and business performance metrics. Experience working with regulators, policymakers, and industry associations in the financial services and fintech sectors. Strategic thinking and problem-solving skills. Strong leadership and team-building capabilities. Excellent financial acumen and business judgment. Strong negotiation and stakeholder management skills. Ability to drive innovation and adapt to emerging financial technologies. Effective decision-making under uncertainty and complex business environments. Responsibilities Strategic Leadership & Business Growth: Develop and implement the company's long-term vision, mission, and strategic plan to ensure business growth and sustainability. Identify new market opportunities, partnerships, and revenue streams to expand the company's footprint and enhance financial inclusion. Spearhead innovation in mobile money solutions, ensuring alignment with emerging financial technologies and customer needs. Drive expansion strategies including partnerships with banks, telecom operators, merchants, and other financial institutions. Establish and maintain strong relationships with key stakeholders, including investors, regulatory bodies, financial institutions, and technology partners. Financial Performance & Risk Management: Oversee financial management and performance, ensuring profitability, revenue growth, and operational efficiency. Develop and execute financial plans, budgets, and forecasts to achieve business objectives. Implement robust risk management policies and compliance frameworks to mitigate financial and operational risks. Ensure compliance with local and international financial regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements. Operational Excellence & Technology Innovation: Oversee the development and deployment of innovative mobile money services that improve accessibility, affordability, and usability. Drive operational efficiency and digital transformation to enhance customer experience and business scalability. Lead product development initiatives to introduce new payment solutions, remittances, merchant services, and other fintech innovations. Ensure cybersecurity measures and data protection policies are in place to safeguard customer information and transactions. Leadership & Team Management: Build and lead a high-performing executive team, fostering a culture of collaboration, accountability, and continuous improvement. Provide strategic guidance and mentorship to senior management and employees to enhance productivity and engagement. Champion diversity, equity, and inclusion within the organisation to create a dynamic and inclusive workplace. Align team objectives with overall company goals to drive efficiency and high performance. Regulatory & Compliance Oversight: Ensure the company operates within legal and regulatory frameworks governing mobile money and financial services. Liaise with regulatory authorities and government agencies to advocate for favorable policies and industry best practices. Maintain transparency and corporate governance standards, ensuring compliance with financial and fintech industry regulations. Benefits Competitive executive salary with performance-based incentives. Executive perks, travel allowances, and professional development opportunities. Opportunity to lead a high-impact organisation driving financial inclusion and economic empowerment.
    $89k-154k yearly est. 20d ago
  • Vice President of Operations

    Lunchtime Solutions 3.6company rating

    Chief operating officer job in South Dakota

    Are you a strategic operations leader who can motivate and develop a high-performing team? Do you have a passion for food service, strong financial acumen, and thrive in a collaborative environment? We are looking for an exceptional leader to join our team as Vice President of Operations. In this role, you will oversee the strategic and operational aspects of our K-12 food service operation, ensuring efficiency, profitability, revenue growth, and high-quality customer experience. The Vice President of Operations will manage budgets, improve processes, and lead teams in areas such as staffing, menu planning, inventory management, and marketing initiatives. This executive-level position will be a member of the Board of Directors and requires someone who shares our values and actively supports Lunchtime's culture, vision, and mission. Responsibilities include: Strategic Planning and Execution: Develop and implement long-term and annual planning for operations to align with Lunchtime's vision, objectives, and strategies. Oversee and evaluate the execution of these strategic plans to ensure that all goals and objectives are met. Leadership: Skilled in critical thinking and effective people management, with a focus on team development and conflict resolution. Possesses strong communication skills, problem-solving abilities, and expertise in data analysis to support informed decision-making. Capable of leading high-performing teams, managing resources efficiently, and adapting to fast-paced environments while prioritizing long-term strategic goals and process improvements. Innovation and Growth: Identify growth opportunities, foster innovation in processes and technologies, and effectively represent Lunchtime with all stakeholders. Board Member: Actively participate in board meetings, contribute to strategic planning from an operational and company-wide perspective. Essential Qualifications: A bachelor's degree in business administration, hospitality, or a related field is required. Ten years of progressive, senior-level operations experience in the multi-unit food service industry is required, preferably with a strong preference for candidates who have experience in the K-12 sector. Demonstrates strong critical thinking skills to evaluate customer needs and financial data, providing guidance throughout the RFP and proposal process for existing business. Communication: Strong communication skills to clearly articulate vision, manage change, collaborate effectively, and present at an executive level. P&L Management: Demonstrates a proven track record in managing profit and loss responsibilities across multiple locations, analyzing metrics to identify favorable and unfavorable trends for both Lunchtime and our customers. Leadership: Exceptional skills in leading, influencing, mentoring, and developing multi-level operations teams from senior managers to frontline team members. Multi-unit operational oversight: Proven ability to oversee decentralized operations at numerous sites, and brand standards are consistently met across all locations. Strong knowledge of industry regulations, including food safety, sanitation, and labor laws, to ensure full compliance and manage risk. Supply chain management: Strong knowledge of the food service supply chain, including procurement, logistics, vendor relations, and inventory management. Financial Acumen: Proficiency in data analysis to monitor performance and identify improvement opportunities. Technology: Extensive knowledge of industry-specific principles, procedures, technologies, and best practices. Proficient in Microsoft Office and CRM Databases. This hybrid position is based in North Sioux City, South Dakota, requiring office attendance a few days per week. Preference will be given to local candidates, but remote applicants from our five-state footprint will also be considered. Relocation assistance may be available. Travel availability, up to 25%, including overnight travel, is required. Travel requirements will be based on business needs. Why join the Lunchtime Solutions team? This is an opportunity to build a meaningful, mission-driven career by providing fresh, delicious meals that turn lunchtime into something students eagerly anticipate. We offer competitive compensation and benefits, along with a dynamic, fun, and inspiring work culture. Our benefits include medical, dental, and vision insurance, a retirement savings 401(k) plan, paid holidays, and generous paid time off (PTO). We grow healthy kids; come grow with us! Our Mission: Inspiring Healthy food choices while delivering exceptional customer experiences. Fueling the minds of the future.
    $114k-170k yearly est. 60d+ ago
  • Senior Vice President, People and Culture

    Avel Ecare

    Chief operating officer job in Sioux Falls, SD

    must be able work in-person at the Avel eCare Sioux Falls Office location.** General Hours of Work: Monday - Friday (with some weekend and evening involvement) Exempt/Nonexempt: Exempt (salaried) Department/Unit: Corporate -Executive Leadership Reports To: Chief Executive Officer Summary: The Senior Vice President of People and Culture serves on the executive leadership team and oversees the development and implementation of human resources strategies, systems and policies, plans and services including recruitment, legal compliance, employee benefits, compensation, payroll, employee relations, workforce, employment practices and procedures, employee communications, education and organizational development under the direction of CEO. Essential Functions: Participates in strategic planning for the organizations. Provides leadership and consulting support to executives and management on matters of reinforcing culture, setting goals, developing policy, and implementing strategic objectives. Advises on the alignment of organizational structure, and responsibilities to achieve goals. Actively manages diligence and integration related to people and culture matters in Avel's acquisition strategy Coordinates with vendor organizations for services such as recruitment, compensation, payroll, benefits, recognition programs, leave of absence management, health, and safety programs. Partners with Chief Medical Officer to ensure continuous readiness for Joint commission accreditation surveys and regulatory reviews. Oversees the alignment of quality initiatives with Joint Commission standards, CMS requirements, and organizational strategic goals. Works in partnership with operational leaders to analyze trends and metrics, develop action plans. Oversees talent management, including staff training and leadership development, retention, recognition, employee communication and career development. Assesses and evaluates training and staff development needs. Develops and maintains performance management and appraisal programs. Provides assistance to employees and supervisors with questions and workplace problems. Oversees compensation and benefit programs, including job description and classification, salary structure and salary adjustments. Oversees benefit plan communication, enrollment, and administration. Assesses the competitiveness of human resources programs and practices against the relevant markets and makes recommendations for improvements and changes. Remains current with employment laws and regulations. Maintains an effective program of compliance with laws and regulations related to human resources with support of General Counsel. Oversees HR systems and employee records to ensure accuracy and improve the overall operations and effectiveness of the organization. Provides direction to assigned staff in the performance of their duties, establishing work priorities in achieving strategic and operating plan goals; prepares and manages associated budgets. Maximizes the use of information technology tools to solve labor-related organizational problems. Provides insightful analysis of information gathered and makes sound recommendations; helps customers learn how to access and interpret information that is meaningful for decision making. Education and/or Experience: Bachelor's degree in human resource or business-related field required, master's degree preferred. 7-10 years' experience in all aspects of Human Resource. Proven independent decision making and critical thinking in highly complex environments. Professional speaking and communication experience with all levels of leadership. Working knowledge of multiple human resources disciplines including compensation practices, benefits, leave administration, talent management, organizational diagnosis, employee and union relations, performance management, federal and state respective employment laws. Certification, Licensure, and/or Registrations: PHR or SPHR certification preferred. This position requires a valid driver's license, and that the employee is insurable by the Avel Health automobile liability insurance carrier. About Avel eCare: Avel eCare is a nationally recognized leader in telemedicine, operating one of the most extensive virtual healthcare networks in the world. Based in Sioux Falls, South Dakota, Avel partners with over 650 healthcare systems, rural hospitals, clinics, and facilities to deliver innovative telehealth solutions. Our services span Behavioral Health, Critical Care, Emergency, Hospitalist, Pharmacy, Specialty Care, Senior Care, and School Health, impacting nearly two million patients annually. For three decades, Avel has been at the forefront of healthcare innovation, developing telehealth solutions that reduce costs, save time, and remove barriers to quality care. Join our mission-driven team and help reshape the future of healthcare. Mission "Every person and every community deserves access to high-quality care." At Avel eCare, we collaborate with local clinicians through telemedicine to ensure high-quality care is available when and where it's needed most. Vision "Healthcare without boundaries." Avel eCare is a catalyst for change in healthcare, fostering a future defined by service, quality, collaboration, and innovation.
    $124k-216k yearly est. 12d ago
  • VP & Medical Director

    Travelers Insurance Company 4.4company rating

    Chief operating officer job in Pierre, SD

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $262,900.00 - $404,200.00 **Target Openings** 1 **What Is the Opportunity?** Lead the strategy and operations of Travelers Claim Medical initiatives focusing on how developments in the broader medical environment impact Property & Casualty product lines. This role will serve as a thought leader and help develop the following critical areas for Travelers: Develop strategies and direction to advance Travelers medical capabilities to keep Travelers at the leading edge of the P&C industry. Develop medical management strategies that help injured employees return to work as soon as medically appropriate. Ensure Travelers is prepared to incorporate new and emerging medical technology and practices into its strategies, practices and workflow where appropriate. Conduct research and analysis related to medical and healthcare trends. This includes the physical and psychological influences which can impact claim outcomes. Organize and coordinate Travelers' medical review functions. This includes interpreting Federal and State regulations and medical guidelines to establish medical review policies. Works in close collaboration with the Claim leaders and in partnership with other Medical and Pharmacy professionals. **What Will You Do?** + Provide overall program leadership as the organization's lead physician. Serve as the key enabler and facilitator for the Travelers medical strategies and represent the Travelers brand both internally and externally. + This position will oversee the following key areas: + Medical Claim Product Research, Strategy and Innovation: + Design and direct innovative, outcome focused strategies and business plans for medical related product development and enhancements. Strategies may influence design, marketing, best practices, system development, vendor management, policies and procedures and response to legislative and regulatory issues. + Conduct industry research and analysis related to medical, healthcare and group health trends and practices to keep Travelers at the leading edge of the P&C industry. + Partner with stakeholders to develop and design projects and proofs of concept to improve business results. + Stay connected to industry and relevant external bodies/associations to assess trends and coordinate Travelers medical position as appropriate. + Inform Product and Underwriting insights as appropriate to anticipate, respond to and manage trends. + Attend external forums representing Travelers. Function as a liaison and professional relations contact on a local and national level. + May provide input and support medical vendor strategies including vendor selection, negotiation and contracting. + Medical Direction and Oversight: + Participate in the design and development of organizational design and workflows that ensure effective implementation of medical strategies. + Oversee engagement of Regional Medical Directors, Medical Consortiums and other medical resources as appropriate. Train and evaluate physician and non-physician medical review personnel and activities. + Stay apprised of changes in medical technology and adjust review organizational design and workflows functions accordingly. + Interpret regulations, statutes and guidelines to establish medical policies as necessary. + Provide input into the investigation of new technology and the application for improving business process and increasing productivity. + Claim Practices & Support: + Provide Medical guidance, support and direction as needed to the Claim Field organization. + Provide input into to claim practices, marketing strategy and customer services as appropriate to anticipate, respond to and manage medical trends. + Partner with key stakeholders to assist in the review and monitoring of financial and qualitative operating results related to medical. Share accountability with business partners to achieve and sustain quality results. + Partner with other medical and pharmacy experts on the development and design of training strategies, programs and curriculum. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Understanding of healthcare systems including Hospital Services, Pharmacy and Group Health insurance + Strong background in Occupational Medicine + Background in pain management or orthopedics a plus + Understanding of the psychological factors in achieving optimal medical outcomes a plus + Experience leading major projects or transformational initiatives from inception through implementation + Management experience preferred + Proven ability to work in a team environment and collaborate on innovative projects + Demonstrated thought leadership + Strong research and project management skills + Ability to analyze business problems thoughtfully and draw conclusions in uncertain situations + Ability to communicate complex issues and connect with all levels of the organization + Direct and/or indirect leadership skills + Financial management and analysis skills **What is a Must Have?** + Licensed MD + 5 years clinical and utilization management experience + Certified by the American Board of Medical Specialties **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $262.9k-404.2k yearly 60d+ ago
  • Senior Vice President, Federal Government Relations

    Maximus 4.3company rating

    Chief operating officer job in Rapid City, SD

    Description & Requirements The Senior Vice President of Federal Government Relations will serve as a key strategic advisor and operational leader, responsible for sharing intel, insights and coordinating influence campaigns in shaping and executing the company's federal engagement strategy. This role will lead efforts influencing key stakeholders and decision makers addressing federal legislative, regulatory, and administrative developments impacting the company's business, with a particular focus on public assistance programs, federal contracting, and performance-based policy implementation. Civil and defense related Federal and state government awareness required. This position requires a seasoned government relations executive with deep knowledge of federal appropriations, agency operations, and political dynamics that drive funding, policy, and accountability across projects. Key Responsibilities Federal Strategy & Engagement - Develop and execute a comprehensive federal government relations strategy aligned with corporate priorities. - Build and maintain relationships with key federal stakeholders, including congressional members and staff, agency officials, and policy influencers/stakeholders. - Monitor and interpret legislative and regulatory developments, including appropriations, rescissions, and continuing resolutions. Policy Implementation & Advocacy - Lead internal coordination on federal rule changes - Provide strategic guidance on performance-based contracting and flexibility-to-contract models. - Represent Maximus in federal forums and coalitions, ensuring a consistent and compliant voice. - Ensure compliance with all federal lobbying disclosure and compliance requirements, including timely reporting, documentation, and adherence to ethical standards as mandated by law and company policy. Cross-Functional Leadership - Partner with Legal, Compliance, Operations, Business Development and other Maximus shared services to assess and mitigate federal policy risks. - Support state-level engagement strategies in coordination with federal priorities. - Help lead internal "message factory" efforts to generate actionable ideas of influence for government clients, leaders and stakeholders. - Political Action Committee (PAC) Management & Operations - Actively involved in overseeing the management and operations of the company's Political Action Committee (PAC), closing working to ensure compliance with all federal regulations and reporting requirements. - Help develop and implement strategies in growing PAC participation, engaging eligible employees, and aligning PAC activities with the company's government relations objectives. - Crisis & Change Management - Advise leadership on political risks such as but not limited to shutdown scenarios, funding disruptions, and other policy decisions impacting business, including attacks from third-party organizations and competitors. - Ensure the company remains politically aware but non-partisan, maintaining neutrality while influencing policy through operational excellence. Minimum Requirements - 15+ years of experience in federal government relations, public policy, or legislative affairs. - Proven track record of navigating complex federal and political environments, including appropriations, OMB processes, and agency rulemaking. - Exceptional communication, negotiation, and strategic planning skills. - Experience working with or within federal agencies, Congress, or large government contractors. - Ability to lead cross-functional teams and influence at the executive level. Preferred Qualifications - Prior experience in performance-based contracting or public assistance program implementation. - Familiarity with federal procurement frameworks and compliance standards. - TS/SCI clearance or eligibility preferred. #HotJobs0106LI #HotJobs0106FB #HotJobs0106X #HotJobs0106TH #TrendingJobs #c0rejobs EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 272,340.00 Maximum Salary $ 368,460.00
    $107k-159k yearly est. Easy Apply 4d ago
  • Vice President, Artificial Intelligence

    Cardinal Health 4.4company rating

    Chief operating officer job in Pierre, SD

    **_What Data Science contributes to Cardinal Health_** The Data & Analytics Function oversees the analytics life-cycle in order to identify, analyze and present relevant insights that drive business decisions and anticipate opportunities to achieve a competitive advantage. This function manages analytic data platforms, the access, design and implementation of reporting/business intelligence solutions, and the application of advanced quantitative modeling. Data Science applies base, scientific methodologies from various disciplines, techniques and tools that extracts knowledge and insight from data to solve complex business problems on large data sets, integrating multiple systems. **_Job Summary_** The Vice President, Artificial Intelligence (AI) will lead the Artificial Intelligence Center of Excellence (CoE). This is a critical leadership role responsible for leading the organization's AI strategy, fostering innovation, and ensuring the successful implementation of AI & GenAI solutions across the global enterprise. This individual will lead a team of AI specialists, collaborate with business unit leaders, and champion the adoption of responsible and ethical AI practices. The ideal candidate will possess a blend of executive leadership, technical expertise, and business acumen, with a proven track record of building and scaling AI & GenAI capabilities within a complex large organization. **_Responsibilities_** **Strategic Leadership & Vision:** + Develop and execute a comprehensive AI strategy aligned with the organization's overall business objectives. + Demonstrate thought leadership in the rapidly changing world of AI. This person should have great networks in the AI & GenAI space and knowledge of and experience in the changing technology. Additionally, they should have the ability to translate what this means to Cardinal Health so that they can bring concepts back to set strategic direction and unlock value for the enterprise. + Maintain an enterprise perspective, identifying opportunities to leverage AI for competitive advantage and operational efficiency. + Drive continuous improvement and innovation within the AI COE, staying abreast of the latest advancements in AI and related technologies. + Apply critical thinking to complex problems and make strategic decisions, even when dealing with ambiguity and incomplete information. **Team Leadership & Talent Development:** + Build, lead, and mentor a high-performing team of AI specialists, including data scientists, machine learning engineers, and AI architects + Develop and implement talent planning strategies to attract, retain, and develop top AI talent. + Foster a collaborative and innovative culture within the AI COE, encouraging knowledge sharing and experimentation. **Stakeholder Management & Communication:** + Act as a dynamic and versatile leader who can generate excitement around our AI strategy with leadership and the broader organization. + Effectively communicate the AI strategy and roadmap to stakeholders at all levels of the organization (developers to CEO/Board of Directors). + Build strong relationships with business unit leaders, IT partners, and other key stakeholders to drive AI adoption and alignment. + Present complex technical concepts in a clear and concise manner, tailoring the message to the specific audience. + Demonstrate influence and navigate the corporate landscape to secure resources and support for AI initiatives. **AI Project Execution & Delivery:** + Oversee the entire lifecycle of AI projects, from ideation and proof-of-concept to deployment and ongoing maintenance. + Ensure the successful execution of AI projects, adhering to timelines, budgets, and quality standards. + Balance delivery of a portfolio across a large enterprise + Manage global resources, including FTEs, contractors, and external partners + Apply financial acumen to develop business cases, manage budgets, and track the ROI of AI investments. **Operational Excellence & Governance:** + Establish and maintain operational metrics to track the performance and impact of AI solutions. + Implement robust AI governance and AI ethics frameworks to ensure responsible and compliant AI practices. + Oversee IT risk, security, and controls related to AI systems and data. + Drive simplification and efficiency in AI operations. **Partnerships & Collaboration:** + Collaborate effectively with partner roles across the organization, including IT, SOX, EA, and OpEx teams. + Maintain a strong understanding of business processes and industry trends to identify opportunities for AI innovation. **Technology & Innovation:** + Maintain a strong understanding of digital technologies and trends, with a focus on AI, machine learning, data analytics, and cloud computing. + Promote a culture of innovation and experimentation within the AI COE, encouraging the exploration of new AI techniques and technologies. + Ensure the security and appropriate controls are in place for AI systems and data. **_Qualifications_** + Bachelor's degree in Computer Science, Artificial Intelligence, or a related field preferred. Master's degree or Ph.D. a plus. + Understanding of AI and machine learning principles, techniques, and technologies. + Strong knowledge of data analytics, data governance, and data visualization. + Familiarity with cloud computing platforms (e.g., GCP) and AI development tools. + Knowledge of AI ethics and responsible AI principles. + Experience with MLOps practices and tools. + Healthcare experience. + Demonstrated ability to think strategically, execute effectively, and drive continuous improvement. Strong social/emotional intelligence and critical thinking skills. + Proven experience building and leading an enterprise AI COE for a large organization. + Excellent written and verbal communication skills, with the ability to simplify complex concepts and present them effectively to diverse audiences at all levels of the organization. + Ability to influence stakeholders at all levels of the organization and build strong working relationships. Experience with change management methodologies to guide stakeholders through change. This person will need to be a dynamic leader who is able to guide the organization through change, drive adoption of AI, and work cross-functionally to make this happen at an enterprise-scale. + Strong understanding of financial principles, including budgeting, business case development, and ROI analysis. + Project/Program Management: Proven ability to manage complex AI projects and programs, delivering results on time and within budget. The person should have meaningful/transformative high-impact examples of use cases they've implemented and an ability to help Cardinal Health accelerate their AI journey and value realization. **_What is expected of you and others at this level_** + Provides leadership and direction for multiple operational units or disciplines through; Directors may manage Managers + Manages an organizational budget + Approves significant policies and procedures that will result in the achievement of organizational goals + Develops and implements functional and/or operational strategy + Decisions have a serious impact on overall success or failure on area of accountability and external stakeholders + Interacts with all levels of internal and/or external leaders + Influence senior level leaders regarding matters of significance **Anticipated salary range:** $171,000 - $263,000 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/28/26 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $171k-263k yearly 11d ago
  • Vice President, Solution Architecture

    Govcio

    Chief operating officer job in Pierre, SD

    GovCIO is currently hiring for an experienced growth leader to serve as a VP of Solution Architecture within our Growth Enablement Team. This position will be afully remoteposition. **Responsibilities** The role of VP of Solution Architecture is part subject matter expert, part artist, part technologist, and part business analyst. In this role, the individual will: + Serve as a member of the opportunity leadership team and partner with Capture Managers to hone win strategies and articulate the 'why us' story + Partner with technical and customer domain SMEs to lead solutioning activities, resulting in differentiated, well-articulated solutions that address customer pain points + Architect the solicitation response design based on story and solicitation requirements + Conceptualize key proposal graphics + Iteratively review content and coach authors during the proposal phase + Promote the application of proposal best practices Key characteristics of a successful candidate include: + Ability to work with a team or alone + Ability to absorb and respond to critique + Intellectual curiosity + Desire to see a project through to the end + Tolerance for unique perspectives - ability to combine them and make a product better + Humility and the ability to understand that your idea is not always the best idea + Ability to put ego aside in the interest of a better outcome **Qualifications** The Vice President of Solution Architecture should have substantive experience serving in leadership roles on Federal IT proposals, with prior experience serving as a technical solution architect, capture manager, or proposal manager. The Vice President of Solution Architecture should possess the following qualities: **Required Skills and Experience:** + Bachelor's with 15+ years (or commensurate experience). + Demonstrated experience in one or more IT functional areas, complemented by significant involvement in competitive Federal proposals + The sense of urgency and critical thinking required to succeed in a demanding environment where high-quality, winning proposals are the expectation + A working understanding of the Federal procurement process, including the FAR, contracting vehicles, and the nuances of Federal contracting + An interest in collaborating and leading, working with a broad range of talented people (e.g., executives, technologists, industry specialists, graphics artists, writers, and consultants) to achieve a common operational understanding and solution + The willingness to learn what's critical for an opportunity, conducting external research on technologies, companies, Government agencies, budgets, and programs and internal research on projects, people, efforts, strengths, and weaknesses + The ability to apply critical thinking across an opportunity lifecycle - reading an RFP, understanding what a customer is looking for, conceptualizing how a response would address the customer's requirements, while expounding on GovCIO's strengths and differentiators + Experience translating technology solutions into high quality, well written responses throughout business development, capture, and proposal development lifecycles + The capacity to take loosely-formed thoughts and inputs from Subject Matter Experts and craft them into crisply worded, persuasive arguments + The ability to conceptualize graphics to convey key solution concepts, graphically depicting process, relationships, dependencies, technologies, benefits, features, and other concepts that tie solutions to problems + The proven ability to own one or more sections of a proposal across a diverse range of topics + The proven ability to write, review, direct, and craft proposal sections regardless of the discipline, technology, or requirements of those sections + The instincts necessary to provide direction to sometimes inexperienced proposal staff **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $180,000.00 - USD $250,000.00 /Yr. Submit a referral to this job (******************************************************************************************************************************************** **Location** _US-Remote_ **ID** _2026-7393_ **Category** _Executive_ **Position Type** _Full-Time_
    $180k-250k yearly 5d ago
  • Madison Regional Health System - Chief Executive Officer

    Eide Bailly LLP 4.4company rating

    Chief operating officer job in Madison, SD

    Eide Bailly Executive Search has been retained by Madison Regional Health System (MRHS) based in Madison, South Dakota to recruit its next Chief Executive Officer (CEO). Reporting to the Board of Directors, the CEO is the senior administrator for the organization. Organization: MRHS is a 22-bed non-profit facility committed to providing quality healthcare close to home. MRHS has served Madison and its surrounding communities for over 135 years and is governed by a Board of Directors. Designated as an award-winning Critical Access Hospital, MRHS provides healthcare services to residents who would otherwise have to travel long distances for care. The health system integrates a hospital, clinic, multiple departments, and other partnered healthcare companies and includes 270+ employees dedicated to providing quality inpatient and outpatient healthcare services. MRHS's mission is to serve as a community health focal point through the provision of compassionate, quality, and innovative care; providing quality healthcare, close to home. In addition to general medical and surgical services, MRHS offers an intensive care unit, swing bed, birthing suites & nursery, private rooms, emergency medical services, audiology, cardiology, dermatology, ENT, nephrology, OB/GYN, Ophthalmology, Orthopedics, Pulmonology, Podiatry, and Vascular services. MRHS's primary service area includes Lake and Miner counties. Approximately 13,000 people reside in the primary service area. MRHS employs 12 medical providers, providing surgical, primary care, and emergency care services. In 2013, MRHS broke ground on a 110,000 square foot replacement facility. The new facility opened in 2015, which houses the main hospital, ancillary services, and clinics. It's opening coincided with the merger between the hospital and local clinics. Today residents in the community can receive all the medical care they need under one roof. MRHS has been recognized as a Top 20 Critical Access Hospital in the nation by the National Rural Health Association, Top 100 Critical Access Hospital by iVantage Health Analytics', and is certified a health home by Medicaid & Medicare. The Community: Madison, SD, home to over 6000 residents, is the county seat of Lake County. Madison is a progressive community nested between two lakes, Lake Madison, and Lake Herman. Madison offers a prosperous manufacturing center, reputable healthcare system, thriving schools, full-service community center, national recognized state university and world-class outdoor recreational opportunities. Madison is home to Dakota State University (DSU). DSU offers undergraduate, master's, and doctoral programs through its colleges of arts and sciences, business and information systems, computer and cyber sciences, and education. The Madison area offers a variety of hunting and fishing opportunities. Both public and private hunting land is accessible. Madison is home to several city parks and recreational areas. With picnic shelters, ball diamonds, tennis courts, playgrounds, soccer fields and skating rinks. Madison also has The Community Center is a 67,000 square foot building designed to provide the health, wellness, and recreational need for Madison, Dakota State University, and the surrounding area. The Dakota Prairie Playhouse and Conference Center is a regional, multi-use facility in Madison. The complex contains an 80 ft. x 80 ft. conference center, large enough to accommodate banquet seating for 500 people and a theatre with seating for 700 people. Lake Herman and Lake Madison are nearby. Lake Madison is 2,800 acres offering exceptional fishing, boating, canoeing, kayaking, skiing, and swimming. Lake Herman is 1,350 acres with excellent opportunities for fishing, boating, canoeing, kayaking, skiing, and swimming. Madison also offers two golf courses, the Lakes Golf Course (9 holes) and Madison Golf and Country Club (18 holes). Madison Central School District contains 3 schools, 1,139 students with a 14 to 1 student-teacher ratio. The school districts current superintendent was named the 2019 state superintendent of the year. Madison offers homebuyers homes in town or on the lakes, to fit anyone's needs and budget. Madison is located 50 miles from Sioux Falls, SD, the largest city in the state, home to shopping, entertainment, and home to Sioux Falls Regional Airport with 16 direct flights to major cities across the United States. Responsibilities The CEO is vested with the complete administrative responsibility for the direction, coordination, and monitoring of all hospital and organizational activities in accordance with the institution's mission, its role in the community and area healthcare system, its specific objectives in providing healthcare services and information and its commitment to education and research. How to apply: Submit your application to this job posting or for more details (including requests for the full position specification) and/or to submit a nomination or application, please contact Derek J Castaneda at Eide Bailly, 18081 Burt Street, #200, Omaha, NE 68022; phone **************; or e-mail *************************. *MRHS and Eide Bailly are equal opportunity employers and do not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.
    $108k-175k yearly est. Auto-Apply 60d+ ago
  • Director of Workforce Management and Capacity Planning

    Datavant

    Chief operating officer job in Pierre, SD

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. The Director of Workforce Management, Forecast Planning & Capacity will provide strategic leadership and long-term planning for all Payer WFM programs supporting multi-site, multi-channel and Global contact center operations. This leader will own the end-to-end forecasting, capacity planning, scheduling strategy, and workforce technology ecosystem to ensure the organization can meet service, efficiency, and growth objectives. The Director will oversee a high-performing team of leaders, analysts, and system SMEs responsible for developing proactive staffing models, building scalable workforce processes, and operationalizing automated and dynamic plans across phone, digital, and outsourced channels. This role will partner closely with Operations, Finance, HR, Technology, Inventory Management, and senior leadership to align workforce strategies to business goals, emerging customer demand, and evolving contact center capabilities. **You will:** _Strategic Leadership & Workforce Planning_ + Develop the enterprise workforce management vision, strategy, and operating model for forecasting, staffing, capacity planning, scheduling, and intraday management across all channels. + Create dynamic capacity models incorporating growth projections, seasonal and cyclical patterns, product roadmap changes, financial targets and personnel types for all retrieval methods. + Lead long-range forecasting development that leverages predictive analytics, advanced modeling, and scenario planning to support budget planning and operational readiness.Build dynamic staffing frameworks that respond to real-time volume trends and inventory shifts, enabling proactive decision-making and rapid load balancing. _Operational Excellence & Technology Ownership_ + Oversee the governance, optimization, and roadmap of WFM technology systems, including forecasting engines, scheduling platforms, outbound dialers, and real-time management tools. + Drive automation initiatives that reduce manual effort, streamline capacity workflows, and increase forecasting accuracy (e.g., machine learning-enabled models, automated campaign pacing, real-time dynamic intraday tools). _Business Partnership & Cross-Functional Alignment_ + Collaborate with Operations and Inventory leaders to align staffing strategies to operational needs, inventory flows, and priority work drivers. + Partner with Finance, Operations and HR to ensure workforce plans and staffing models align with budget expectations, headcount targets, and ROI frameworks. + Present workforce forecasts, business cases, and performance narratives to executive leadership, translating data into clear, actionable insights for decision-makers. _Team Leadership & Development_ + Lead, mentor, and develop a team of managers, supervisors, analysts, and system administrators responsible for forecasting, planning, scheduling, intraday actions, and telephony operations.Establish performance standards, KPIs, and continuous improvement programs across the WFM organization. + Create a culture of operational excellence, cross-training, and analytical rigor while ensuring succession planning and skill development across the team. _Performance Monitoring & Continuous Improvement_ + Oversee enterprise reporting of forecast accuracy, staffing adherence, capacity utilization, dialer performance, and service delivery metrics. + Identify gaps in performance, workflow inefficiencies, and control weaknesses while leading strategic initiatives to close those gaps. + Optimize vendor/BPO partner models, including capacity plans, performance SLAs, and volume allocation strategies. _Risk, Compliance & Governance_ + Ensure all outbound dialing activities and workforce processes comply with regulatory requirements, risk controls, and documented procedures.Partner with business stakeholders and risk teams to maintain accurate control inventories, workflows, and monitoring routines that support consistent internal and external control testing. **What you will bring to the table:** + Bachelor's Degree in Business, Operations, Analytics, or related field (Master's preferred), or equivalent experience. + 10-12+ years of progressive Workforce Management experience, including forecasting, capacity planning, scheduling, and real-time management in a multi-channel contact center environment. + 5+ years of leadership experience managing large, multi-layered WFM teams (managers, analysts, supervisors, administrators). + Demonstrated expertise in Director-level strategic planning, including enterprise forecasting models, long-range capacity planning, budget alignment, and scenario modeling. + Advanced analytical capability, including experience developing automated forecasting models, predictive analytics, or machine learning-supported planning tools. + Proven experience overseeing large-scale telephony and outbound dialing platforms (NICE/CXOne, RingCentral, Genesys, or equivalent), including campaign strategy and system performance optimization.Strong knowledge of WFM platforms, telephony routing systems, and dialer technologies, with a focus on automation and scalability. + Exceptional business acumen, with the ability to translate data insights into strategic recommendations for senior executives. + Strong understanding of complex inventory management and how inventory flows impact capacity demand, dialing strategy, and operational performance. + Advanced proficiency in SQL, analytics tools (PowerBI, Tableau), and Excel, with the ability to build and direct analytical frameworks. + Experience working with outsourced contact centers, including staffing governance, productivity metrics, and performance management. + Deep knowledge of call center KPIs, workforce optimization methods, and operational workflows. + Outstanding communication abilities, with experience presenting to executives, leading cross-functional workstreams, and influencing strategic decisions. \#LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation. The estimated base salary range (not including variable pay) for this role is: $167,000-$208,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $167k-208k yearly 15d ago
  • Senior Director of Field Service Operations

    Marco 4.5company rating

    Chief operating officer job in Sioux Falls, SD

    /OBJECTIVE The Sr. Director of Field Service Operations is responsible for providing the leadership, management, and vision necessary to ensure that the Copier Service, Install, PMO and Shred Divisions has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. The Sr. Director of Field Service Operations is responsible for providing strategic leadership for the department and by working with the Executive Management team to establish long-range goals, strategies, plans and policies. The Sr. Director of Field Service Operations is also responsible for directing, planning, budgeting, and leading the company's Field Services division to ensure they are a profitable contributor to the business. ESSENTIAL FUNCTIONS ▪Exemplify Marco's vision, mission and values and Gold Standard culture. ▪Drive the Field Services division to meet and exceed sales, profitability, and business goals to achieve long-term, sustainable EBIDTA. ▪Collaborate with the Executive Leadership team to maximize operating leverage and create enterprise value. ▪Administer and control the Field Services division P&L and expense budget to contribute to a cost-effective operation. ▪Actively participate in the development of the company's strategic plan by identifying divisional initiatives. Oversee and drive achievement of initiatives and goals. ▪Identify and present solutions to ensure that divisional solutions and capabilities are responsive to the needs of the company's growth and changing objectives. ▪Provide management, direction and mentorship to Field Services division leadership and personnel. ▪Recruit, attract and retain key personnel. ▪Plan and control development, training, and certification attainment for the Field Services division to ensure that they are consistent with and supportive of the business needs of the company. ▪Keep abreast of state-of-the-art industry developments through attendance at trade and professional meetings and seminars, trade shows, literature, and other educational activities. ▪Demonstrate leadership by presenting a positive example, establishing high standards, holding people accountable and maintaining the highest standards of honesty and integrity. ▪Appropriately represent Marco in organizational relationships with clients, suppliers, competitors, bankers, government agencies, professional societies, and similar groups. ▪Work with Copier Service, Install, Help Desk, Dispatch, PMO and Shred divisions to ensure KPI's are met. ▪Attend required company and departmental meetings. ▪Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. ▪ Perform other related duties as assigned. QUALIFICATIONS Education and Experience - Bachelor's degree or equivalent 10 years+ of industry experience. Licenses and Certifications - Valid Driver's License, proof of personal insurance and an acceptable driving record. REQUIRED SKILLS 1.Strategic visionary with sound technical skills, analytical ability, good judgement, and strong operational focus. 2.Extensive knowledge of IT subjects including proficiency with business collaboration tools such as MS Office applications and Outlook. 3.Excellent communication and presentation skills. 4.Function as a good educator who is trustworthy and willing to share information and serve as a mentor. 5.Excellent negotiation skills. 6.Energetic, forward-thinking, and creative. 7.Highly decisive possessing a “big picture” perspective. 8.Treat people with respect, work with integrity and ethically and uphold organizational values.
    $80k-104k yearly est. 18h ago
  • Director of Operations

    Boeckermann Grafstrom Mayer 3.9company rating

    Chief operating officer job in Sioux Falls, SD

    Who We are: Cornerstone Private Asset Trust Company, LLC, is a boutique trust company that helps businesses and individuals implement estate planning goals and transition wealth from one generation to the next. We provide services above and beyond those of a traditional trust company by focusing on the individual nature of each client and their long-term goals. With offices in Sioux Falls, SD and Bloomington, MN, Cornerstone provides unique tax advantages to its clients as well as a wide variety of specialized trust services, including trusts under wills as well as dynasty, charitable, revocable living wills. Primary Purpose: This role will act as Compliance Officer for Cornerstone as well as oversee all aspects of Trust Operations function. This includes designing and implementing operations systems to streamline business operations and maximize revenue. This role requires ability to manage process and people as well as efficiently translate strategic vision into actionable tasks. This person is the AML/BSA expert internally and creates actionable and proactive compliance policy and procedure to mitigate risk. This position is hybrid with some in office expectation as well as opportunity to work remotely. Candidate must live in, or be open to relocating to Sioux Falls, SD. Responsibilities Include but are not Limited to: * Oversees all aspects of Trust Operations function * Responsible for the leadership of all Trust Operations and Administrative staff * Manages, implements and owns all technology solutions including updates and employee training; research and recommend changes when necessary * Manage new initiatives and efficiency projects * Responsible for compliance and due diligence including monthly, quarterly and annual process and creating internal audit program * AML/BSA Compliance Officer * Quarterly and annual reporting for SDDB * Prepare and participate in annual audits * Responsible for continuous improvement including constantly analyzing existing processes and optimizing for accuracy and efficiency * Independently identify priorities and opportunities for interdepartmental improvements * Ability to analyze data to help drive decision making * With direction from President, implement business strategy Preferred Qualifications and Skills: * AML/BSA Expertise Required * Expertise in trust operations required * Demonstrated ability to provide quality and proactive solutions to clients * Ability and desire to help grow the organization while maintaining exemplary client service * Desire to proactively ask for and take feedback on performance and ability to implement changes as necessary * Willingness to promote to a small office environment which can, at times, include contributing in ways that may not directly corelate to the candidate's skill set or job description * Excellent organizational and interpersonal skills * Creative problem-solving ability * Ability to exercise professional and technical discretion on matters of significance * Demonstrated ability to manage multiple tasks simultaneously and problem solve * Strong written and communication skills * Meticulous follow-up skills * Excellent verbal and written communication skills. * Excellent customer service skills * Exceptional attention to detail * Time management skills with a proven ability to meet deadlines * Analytical and problem-solving skills * Strong supervisory and leadership skills * Ability to prioritize tasks and to delegate them when appropriate * Ability to function well in a high-paced and at times stressful environment * Proficient with Microsoft Office Suite or related software Who Should Apply: * If you like the idea of working in a small team environment * If you have a passion for compliance and leadership * If you are driven, detail oriented, and have fresh ideas and enthusiasm at work * If you enjoy a challenge and are open to building a department, process and procedures What You'll Love About Us: * Make an Impact. We care about your individuality by giving you freedom to grow and create within the company, regardless of your position. * Rest and Relaxation. 18 days paid time off, 8 paid holidays, * Health Benefits. Medical with HSA and FSA options, dental, and vision. * Prepare for the Future. 401(k) with a generous company contribution, access to a personal financial planner, and both legal and life insurance. * Give back. Get paid to give your time to the community: ask us about this! * Educational Benefits. Whether you are studying for your industry certifications, or currently enrolled in higher education, we can help cover some of those expenses. * Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location. Not sure if you qualify? Think about applying anyway: We understand that not everyone brings 100% of the skills and experience for the role. At Cornerstone we are focused on building a diverse and inclusive workforce and offer opportunities to those with a variety of workplace experiences and backgrounds. Whether you are looking to grow your skills, returning to work after a gap in employment or looking to take the next step in your career, we are excited to learn more about you and encourage you to apply! BGM is proud to be an equal opportunity employer. We realize the key to creating a company with a strong culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. It is our policy to extend equal opportunity in employment to all individuals without discrimination on the basis of race, color, religion, age, sex, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by federal, state or local law
    $97k-129k yearly est. 43d ago
  • Senior Director of Field Service Operations

    Marcoculture

    Chief operating officer job in Sioux Falls, SD

    /OBJECTIVE The Sr. Director of Field Service Operations is responsible for providing the leadership, management, and vision necessary to ensure that the Copier Service, Install, PMO and Shred Divisions has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. The Sr. Director of Field Service Operations is responsible for providing strategic leadership for the department and by working with the Executive Management team to establish long-range goals, strategies, plans and policies. The Sr. Director of Field Service Operations is also responsible for directing, planning, budgeting, and leading the company's Field Services division to ensure they are a profitable contributor to the business. ESSENTIAL FUNCTIONS ▪Exemplify Marco's vision, mission and values and Gold Standard culture. ▪Drive the Field Services division to meet and exceed sales, profitability, and business goals to achieve long-term, sustainable EBIDTA. ▪Collaborate with the Executive Leadership team to maximize operating leverage and create enterprise value. ▪Administer and control the Field Services division P&L and expense budget to contribute to a cost-effective operation. ▪Actively participate in the development of the company's strategic plan by identifying divisional initiatives. Oversee and drive achievement of initiatives and goals. ▪Identify and present solutions to ensure that divisional solutions and capabilities are responsive to the needs of the company's growth and changing objectives. ▪Provide management, direction and mentorship to Field Services division leadership and personnel. ▪Recruit, attract and retain key personnel. ▪Plan and control development, training, and certification attainment for the Field Services division to ensure that they are consistent with and supportive of the business needs of the company. ▪Keep abreast of state-of-the-art industry developments through attendance at trade and professional meetings and seminars, trade shows, literature, and other educational activities. ▪Demonstrate leadership by presenting a positive example, establishing high standards, holding people accountable and maintaining the highest standards of honesty and integrity. ▪Appropriately represent Marco in organizational relationships with clients, suppliers, competitors, bankers, government agencies, professional societies, and similar groups. ▪Work with Copier Service, Install, Help Desk, Dispatch, PMO and Shred divisions to ensure KPI's are met. ▪Attend required company and departmental meetings. ▪Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. ▪ Perform other related duties as assigned. QUALIFICATIONS Education and Experience - Bachelor's degree or equivalent 10 years+ of industry experience. Licenses and Certifications - Valid Driver's License, proof of personal insurance and an acceptable driving record. REQUIRED SKILLS 1.Strategic visionary with sound technical skills, analytical ability, good judgement, and strong operational focus. 2.Extensive knowledge of IT subjects including proficiency with business collaboration tools such as MS Office applications and Outlook. 3.Excellent communication and presentation skills. 4.Function as a good educator who is trustworthy and willing to share information and serve as a mentor. 5.Excellent negotiation skills. 6.Energetic, forward-thinking, and creative. 7.Highly decisive possessing a “big picture” perspective. 8.Treat people with respect, work with integrity and ethically and uphold organizational values.
    $76k-107k yearly est. 18h ago
  • Vice President, Chief Architect

    Pagerduty 3.8company rating

    Chief operating officer job in Pierre, SD

    PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. We are looking for a technologist and proven leader that is equally passionate about large scale distributed systems and leveraging architecture as a discipline that can accelerate business scale for a large and growing customer base. We believe cultivating a culture that embraces collaboration, creativity, and learning sets us up for success. You will be expected to participate in customer facing and industry engagements that yield input into our technology vision and strategy. You will report to the CTO and play a key role in working across the Engineering and Product organizations to drive alignment on design patterns, standardization and best practices to support the business.. If you are technical, creative, future focused, and excited about fostering an environment amongst our teams that helps create avenues for success and learning, then this is a great opportunity for you. **PagerDuty's Vision for Architecture** We believe sound architecture oriented thinking can help teams produce great products that deliver value and delight our customers. Striving for creative, pragmatic, and high quality enables us to deliver faster to market and maintain our brand promise of reliability. **How You Impact Our Vision:** + Lead technology strategy that influences across multiple products, teams, and geographies + Driving and promoting reliability engineering strategy and best practices + Lead design reviews to ensure scalable and reliable systems + Stay close to technology with a hands on approach + Be future focused by incorporating corporate strategy, customer needs, industry trends, and technology together + Actively participate across engineering, product and corporate strategy teams that not only result in successful outcomes for our customers but also in operational excellence + Act as coach and mentor to our Staff+ engineers + Promote a culture of creativity, learning, and collective success resulting in a technology and architecture roadmap that delivers on business outcomes + Bring a pragmatic approach to technology driven decisions and investments + Ability to participate quickly in teams at both architecture design and implementation **Requirements:** + Demonstrated experience in a similar role and capacity with distributed systems operating in cloud environments + Strong leadership skills that showcases by leading through influence across functional and organization boundaries + Experience in driving architecture throughout a product portfolio across a diverse technology organization + Experience in establishing, driving, standardizing reliability engineering practices + Excellent communications skills to engage with both business and technical audiences + Proven track record of innovative, creative, and results driven outcomes + Extensive experience with architecting and developing large scale distributed systems and developing enterprise level technology roadmaps + Experience with cloud platforms (e.g., AWS, Azure, or GCP) + Experience working with team members across various geographies + Experience in evaluating talent and products in mergers and acquisitions **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.
    $132k-178k yearly est. 60d+ ago
  • Director of Operations

    BGM Group

    Chief operating officer job in Sioux Falls, SD

    Who We are: Cornerstone Private Asset Trust Company, LLC, is a boutique trust company that helps businesses and individuals implement estate planning goals and transition wealth from one generation to the next. We provide services above and beyond those of a traditional trust company by focusing on the individual nature of each client and their long-term goals. With offices in Sioux Falls, SD and Bloomington, MN, Cornerstone provides unique tax advantages to its clients as well as a wide variety of specialized trust services, including trusts under wills as well as dynasty, charitable, revocable living wills. Primary Purpose: This role will act as Compliance Officer for Cornerstone as well as oversee all aspects of Trust Operations function. This includes designing and implementing operations systems to streamline business operations and maximize revenue. This role requires ability to manage process and people as well as efficiently translate strategic vision into actionable tasks. This person is the AML/BSA expert internally and creates actionable and proactive compliance policy and procedure to mitigate risk. This position is hybrid with some in office expectation as well as opportunity to work remotely. Candidate must live in, or be open to relocating to Sioux Falls, SD. Responsibilities Include but are not Limited to: • Oversees all aspects of Trust Operations function • Responsible for the leadership of all Trust Operations and Administrative staff • Manages, implements and owns all technology solutions including updates and employee training; research and recommend changes when necessary • Manage new initiatives and efficiency projects • Responsible for compliance and due diligence including monthly, quarterly and annual process and creating internal audit program • AML/BSA Compliance Officer • Quarterly and annual reporting for SDDB • Prepare and participate in annual audits • Responsible for continuous improvement including constantly analyzing existing processes and optimizing for accuracy and efficiency • Independently identify priorities and opportunities for interdepartmental improvements • Ability to analyze data to help drive decision making • With direction from President, implement business strategy Preferred Qualifications and Skills: • AML/BSA Expertise Required • Expertise in trust operations required • Demonstrated ability to provide quality and proactive solutions to clients • Ability and desire to help grow the organization while maintaining exemplary client service • Desire to proactively ask for and take feedback on performance and ability to implement changes as necessary • Willingness to promote to a small office environment which can, at times, include contributing in ways that may not directly corelate to the candidate's skill set or job description • Excellent organizational and interpersonal skills • Creative problem-solving ability • Ability to exercise professional and technical discretion on matters of significance • Demonstrated ability to manage multiple tasks simultaneously and problem solve • Strong written and communication skills • Meticulous follow-up skills • Excellent verbal and written communication skills. • Excellent customer service skills • Exceptional attention to detail • Time management skills with a proven ability to meet deadlines • Analytical and problem-solving skills • Strong supervisory and leadership skills • Ability to prioritize tasks and to delegate them when appropriate • Ability to function well in a high-paced and at times stressful environment • Proficient with Microsoft Office Suite or related software Who Should Apply: • If you like the idea of working in a small team environment • If you have a passion for compliance and leadership • If you are driven, detail oriented, and have fresh ideas and enthusiasm at work • If you enjoy a challenge and are open to building a department, process and procedures What You'll Love About Us: • Make an Impact. We care about your individuality by giving you freedom to grow and create within the company, regardless of your position. • Rest and Relaxation. 18 days paid time off, 8 paid holidays, • Health Benefits. Medical with HSA and FSA options, dental, and vision. • Prepare for the Future. 401(k) with a generous company contribution, access to a personal financial planner, and both legal and life insurance. • Give back. Get paid to give your time to the community: ask us about this! • Educational Benefits. Whether you are studying for your industry certifications, or currently enrolled in higher education, we can help cover some of those expenses. • Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location. Not sure if you qualify? Think about applying anyway: We understand that not everyone brings 100% of the skills and experience for the role. At Cornerstone we are focused on building a diverse and inclusive workforce and offer opportunities to those with a variety of workplace experiences and backgrounds. Whether you are looking to grow your skills, returning to work after a gap in employment or looking to take the next step in your career, we are excited to learn more about you and encourage you to apply! BGM is proud to be an equal opportunity employer. We realize the key to creating a company with a strong culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. It is our policy to extend equal opportunity in employment to all individuals without discrimination on the basis of race, color, religion, age, sex, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by federal, state or local law
    $72k-131k yearly est. 42d ago
  • Director of Operations

    Silverstar Car Wash

    Chief operating officer job in Sioux Falls, SD

    Full-time Description What It's Like to Lead at MOJO As a MOJO Director of Operations, you're the steady hand behind a region of sites - the coach, the problem-solver, and the leader who keeps both people and operations moving in the right direction. You guide your General Managers and TCDs to run safe, clean, profitable washes while developing them into confident, capable leaders who can grow the business every day. You work closely with the VP of Operations and partner across L&D, Maintenance, HR, and Finance to ensure your region consistently delivers on MOJO's standards. You'll use tools like Ops360, Value Visits, MoFlow, labor frameworks, and the Operations Guide to strengthen team performance, drive accountability, and keep operations running smoothly. At MOJO, DOs lead with ownership - but never alone. You have strong partners, clear processes, and continued development through events like Spark Plug and Spark Summit. Whether you're coaching a GM through a tough staffing day, supporting a site during a shutdown, or helping a team reset with a Charge Back meeting, you're the leader who keeps your region aligned, energized, and ready for tomorrow. If you love developing people, solving operational challenges, and elevating performance across multiple locations, this is where you'll thrive. A Day in the Life (Snapshot) Start with the big picture: Review previous day performance for each site - volume, labor %, uptime, memberships, guest feedback. Connect with GMs as they walk you through their MoFlow daily plan so you know where support is needed and what the day looks like across the region. Lead through your leaders: Visit sites to walk the lot, tunnel, and pit with your GM. Coach on guest experience, safety, labor usage, team energy, and execution of the playbook. Use Ops360 metrics to guide your conversations, not just gut feel. Support the tough moments: Jump in during a busy rush, help troubleshoot equipment issues, or assist Maintenance during a shutdown or restart. You may help swap components, reset systems, and guide communication so the site gets safely back online as quickly as possible. Support a GM with a difficult guest or employee situation, or coordinate with Maintenance to prioritize a shutdown or critical repair. When something breaks, you help the team stay calm, communicate clearly, and get back up and running. Build for tomorrow: Partner with L&D on upcoming Spark Plug or Summit participation, and make sure your GMs are reinforcing WOW-level service, safety expectations, and process standards. Identify future leaders, strengthen your bench, and support teams with departmental tools. Make sure your region is ready for Spark Plug, Spark Summit, NTO rollouts, and any new processes that help keep operations consistent and scalable. What You'll Own Regional Operations & Guest Experience Lead operational performance across a territory of 4-25 locations. Ensure every site runs clean, safe, and “show-ready” with consistent execution of the MOJO Playbook and Walk for Excellence. Support GMs and TCDs in delivering a reliable, friendly, and fast guest experience - every wash, every day. Help resolve escalations and damage claims in a way that protects both the guest relationship and the business. People, Leadership & TCD Development Coach and develop GMs, TCDs, and key leaders to run strong, independent operations. Use tools like Ops360, Player Scorecards, and regular 1:1s to give clear feedback and set expectations. Support TCD-led training, new GM onboarding, and leadership development plans across your region. Strengthen leadership pipelines and internal promotions across your region. Support and reinforce learning from Spark Plug and Spark Summit. Sales, Memberships & Growth Drive membership growth and retention across multiple locations. Coach teams on sales behaviors, guest engagement, and membership conversations. Support community involvement and local marketing opportunities. Partner with the marketing department on their efforts to drive traffic to locations. Financial & Charge Back Performance Review P&Ls, labor %, chemical usage, COGS, and key KPIs with each GM. Build action plans to correct performance trends and create sustainable improvements. Lead Charge Back sessions when a site needs a reset - shutting down early with the entire team to refocus, rebuild energy, and reestablish standards. Maintenance, Safety & Uptime Ensure every site completes daily/weekly/monthly preventive maintenance accurately and consistently. Partner with Maintenance Techs to prioritize repairs and minimize downtime. Provide hands-on assistance when needed - helping with equipment resets, component swaps, troubleshooting, and shutdown recovery. Ensure tunnels, pits, reclaim systems, and chemical rooms stay clean, organized, and safe. Reinforce all safety protocols, training expectations, and incident follow-up procedures. Cross-Functional Execution You'll help deliver key company initiatives across your region, including: Ops360 performance reviews Operations Guide (labor tools, MoFlow, Value Visits, Scorecards) Playbook updates and consistency checks NTO rollouts and training improvements Walk for Excellence annual audit preparation Safety programs and communication Leadership development programs like Spark Plug & Spark Summit Key Metrics (You Win When These Move) Membership growth and retention Labor % and uptime stability Guest satisfaction and review quality Ops360 improvement Charge Back reduction Leadership bench strength & internal promotions Maintenance compliance and reduced incidents/downtime Team Member retention You'll Excel Here If You… Lead with calm, confidence, and clarity - even on tough days. Build strong relationships and trust with your GMs and frontline teams. Enjoy getting in the tunnel, walking the site, and seeing what's really happening. Use KPIs and trends to guide coaching, not to surprise people. Are comfortable supporting mechanical issues when needed - not as a technician, but as a leader who knows how to help a site recover quickly. Love turning good teams into great ones. Why You'll Love It Here At MOJO, you get to lead with purpose. You'll work with passionate people who care about doing things the right way - keeping sites clean, teams confident, and guests wow'd every single day. You'll have a real voice in shaping how our operations grow, and you'll see the impact of your leadership across an entire region. You're not just managing locations - you're building leaders, strengthening teams, and helping GMs and TCDs reach their full potential. You'll have the support of a committed VP of Operations, a collaborative cross-functional team, and clear systems that make your work meaningful and sustainable. You'll have the freedom to be hands-on, the ability to solve real problems, and the opportunity to help teams win - whether that's turning around a struggling site, navigating a shutdown, or celebrating huge membership growth. And as you continue to grow, you'll have access to leadership development programs like Spark Plug and Spark Summit that help you keep leveling up. Schedule & Location Full-time field-based role with regular travel across your territory. Flexibility required for weekends, weather-driven volume swings, shutdowns, and urgent operational needs. Reports directly to the VP of Operations and participates in ongoing leadership development through Spark Plug, Spark Summit, and Ops-focused training events. Tools You'll Use MoFlow - A daily staffing and planning tool created by the GM that outlines how the team will run the day based on volume, weather, and priorities. GMs review MoFlow with you each morning so you have a live pulse on your region. Value Visits - A structured site-visit tool you complete each time you visit a location. It ensures you add value (cover a break, coach, support) and grade site appearance through a consistent, constructive lens. Ops360 - Our performance review system that brings together operational, financial, and leadership metrics so you and your GMs can track progress and identify opportunities. Operations Guide - A detailed playbook that includes tools like MoFlow, labor planning, Value Visits, Player Scorecards, and Coach's Scorecards to support consistent operations. Charge Back - A full-team reset meeting used when performance drops. The site closes early so the entire team can regroup, reset expectations, and rebuild momentum. Walk for Excellence - A deep annual audit of site operations, equipment, and appearance. Helps identify issues and informs capital planning for the coming year. NTO (New Training & Operations Standards) - A company-wide initiative to improve consistency, training, and systems across all sites. Spark Plug & Spark Summit - Leadership development events. Spark Plug: For multi-unit leaders (like DOs) to strengthen presentation, coaching, and multi-site management skills. Spark Summit: For all GMs and TCDs across the company. If you're ready to take your leadership to the next level and help make every car - and every teammate - shine, we'd love to help you grow at MOJO. #indhp
    $72k-131k yearly est. 29d ago
  • Director, Field Strategy & Operations (Everest)

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Chief operating officer job in Pierre, SD

    **About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $61k-83k yearly est. 60d+ ago
  • Director of Operations

    Mammoth 4.1company rating

    Chief operating officer job in Sioux Falls, SD

    What It's Like to Lead at MOJO As a MOJO Director of Operations, you're the steady hand behind a region of sites - the coach, the problem-solver, and the leader who keeps both people and operations moving in the right direction. You guide your General Managers and TCDs to run safe, clean, profitable washes while developing them into confident, capable leaders who can grow the business every day. You work closely with the VP of Operations and partner across L&D, Maintenance, HR, and Finance to ensure your region consistently delivers on MOJO's standards. You'll use tools like Ops360, Value Visits, MoFlow, labor frameworks, and the Operations Guide to strengthen team performance, drive accountability, and keep operations running smoothly. At MOJO, DOs lead with ownership - but never alone. You have strong partners, clear processes, and continued development through events like Spark Plug and Spark Summit. Whether you're coaching a GM through a tough staffing day, supporting a site during a shutdown, or helping a team reset with a Charge Back meeting, you're the leader who keeps your region aligned, energized, and ready for tomorrow. If you love developing people, solving operational challenges, and elevating performance across multiple locations, this is where you'll thrive. A Day in the Life (Snapshot) Start with the big picture: Review previous day performance for each site - volume, labor %, uptime, memberships, guest feedback. Connect with GMs as they walk you through their MoFlow daily plan so you know where support is needed and what the day looks like across the region. Lead through your leaders: Visit sites to walk the lot, tunnel, and pit with your GM. Coach on guest experience, safety, labor usage, team energy, and execution of the playbook. Use Ops360 metrics to guide your conversations, not just gut feel. Support the tough moments: Jump in during a busy rush, help troubleshoot equipment issues, or assist Maintenance during a shutdown or restart. You may help swap components, reset systems, and guide communication so the site gets safely back online as quickly as possible. Support a GM with a difficult guest or employee situation, or coordinate with Maintenance to prioritize a shutdown or critical repair. When something breaks, you help the team stay calm, communicate clearly, and get back up and running. Build for tomorrow: Partner with L&D on upcoming Spark Plug or Summit participation, and make sure your GMs are reinforcing WOW-level service, safety expectations, and process standards. Identify future leaders, strengthen your bench, and support teams with departmental tools. Make sure your region is ready for Spark Plug, Spark Summit, NTO rollouts, and any new processes that help keep operations consistent and scalable. What You'll Own Regional Operations & Guest Experience Lead operational performance across a territory of 4-25 locations. Ensure every site runs clean, safe, and “show-ready” with consistent execution of the MOJO Playbook and Walk for Excellence. Support GMs and TCDs in delivering a reliable, friendly, and fast guest experience - every wash, every day. Help resolve escalations and damage claims in a way that protects both the guest relationship and the business. People, Leadership & TCD Development Coach and develop GMs, TCDs, and key leaders to run strong, independent operations. Use tools like Ops360, Player Scorecards, and regular 1:1s to give clear feedback and set expectations. Support TCD-led training, new GM onboarding, and leadership development plans across your region. Strengthen leadership pipelines and internal promotions across your region. Support and reinforce learning from Spark Plug and Spark Summit. Sales, Memberships & Growth Drive membership growth and retention across multiple locations. Coach teams on sales behaviors, guest engagement, and membership conversations. Support community involvement and local marketing opportunities. Partner with the marketing department on their efforts to drive traffic to locations. Financial & Charge Back Performance Review P&Ls, labor %, chemical usage, COGS, and key KPIs with each GM. Build action plans to correct performance trends and create sustainable improvements. Lead Charge Back sessions when a site needs a reset - shutting down early with the entire team to refocus, rebuild energy, and reestablish standards. Maintenance, Safety & Uptime Ensure every site completes daily/weekly/monthly preventive maintenance accurately and consistently. Partner with Maintenance Techs to prioritize repairs and minimize downtime. Provide hands-on assistance when needed - helping with equipment resets, component swaps, troubleshooting, and shutdown recovery. Ensure tunnels, pits, reclaim systems, and chemical rooms stay clean, organized, and safe. Reinforce all safety protocols, training expectations, and incident follow-up procedures. Cross-Functional Execution You'll help deliver key company initiatives across your region, including: Ops360 performance reviews Operations Guide (labor tools, MoFlow, Value Visits, Scorecards) Playbook updates and consistency checks NTO rollouts and training improvements Walk for Excellence annual audit preparation Safety programs and communication Leadership development programs like Spark Plug & Spark Summit Key Metrics (You Win When These Move) Membership growth and retention Labor % and uptime stability Guest satisfaction and review quality Ops360 improvement Charge Back reduction Leadership bench strength & internal promotions Maintenance compliance and reduced incidents/downtime Team Member retention You'll Excel Here If You… Lead with calm, confidence, and clarity - even on tough days. Build strong relationships and trust with your GMs and frontline teams. Enjoy getting in the tunnel, walking the site, and seeing what's really happening. Use KPIs and trends to guide coaching, not to surprise people. Are comfortable supporting mechanical issues when needed - not as a technician, but as a leader who knows how to help a site recover quickly. Love turning good teams into great ones. Why You'll Love It Here At MOJO, you get to lead with purpose. You'll work with passionate people who care about doing things the right way - keeping sites clean, teams confident, and guests wow'd every single day. You'll have a real voice in shaping how our operations grow, and you'll see the impact of your leadership across an entire region. You're not just managing locations - you're building leaders, strengthening teams, and helping GMs and TCDs reach their full potential. You'll have the support of a committed VP of Operations, a collaborative cross-functional team, and clear systems that make your work meaningful and sustainable. You'll have the freedom to be hands-on, the ability to solve real problems, and the opportunity to help teams win - whether that's turning around a struggling site, navigating a shutdown, or celebrating huge membership growth. And as you continue to grow, you'll have access to leadership development programs like Spark Plug and Spark Summit that help you keep leveling up. Schedule & Location Full-time field-based role with regular travel across your territory. Flexibility required for weekends, weather-driven volume swings, shutdowns, and urgent operational needs. Reports directly to the VP of Operations and participates in ongoing leadership development through Spark Plug, Spark Summit, and Ops-focused training events. Tools You'll Use MoFlow - A daily staffing and planning tool created by the GM that outlines how the team will run the day based on volume, weather, and priorities. GMs review MoFlow with you each morning so you have a live pulse on your region. Value Visits - A structured site-visit tool you complete each time you visit a location. It ensures you add value (cover a break, coach, support) and grade site appearance through a consistent, constructive lens. Ops360 - Our performance review system that brings together operational, financial, and leadership metrics so you and your GMs can track progress and identify opportunities. Operations Guide - A detailed playbook that includes tools like MoFlow, labor planning, Value Visits, Player Scorecards, and Coach's Scorecards to support consistent operations. Charge Back - A full-team reset meeting used when performance drops. The site closes early so the entire team can regroup, reset expectations, and rebuild momentum. Walk for Excellence - A deep annual audit of site operations, equipment, and appearance. Helps identify issues and informs capital planning for the coming year. NTO (New Training & Operations Standards) - A company-wide initiative to improve consistency, training, and systems across all sites. Spark Plug & Spark Summit - Leadership development events. Spark Plug: For multi-unit leaders (like DOs) to strengthen presentation, coaching, and multi-site management skills. Spark Summit: For all GMs and TCDs across the company. If you're ready to take your leadership to the next level and help make every car - and every teammate - shine, we'd love to help you grow at MOJO. #indhp
    $68k-119k yearly est. 30d ago
  • Legal Director, ACLU of North Dakota, South Dakota, & Wyoming

    ACLU of Illinois 4.0company rating

    Chief operating officer job in Sioux Falls, SD

    ABOUT THE JOB The ACLU's National Chapter of North Dakota, South Dakota, and Wyoming seeks applicants for the full-time position of Legal Director in Sioux Falls, SD or Fargo, ND. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. We are taking our organization to the next level by strengthening our legal firepower, building legislative strength, expanding communications methods, and creating winning issue campaigns. To meet these objectives, the ACLU of South Dakota, North Dakota, and Wyoming has adopted a “campaign” approach for its work. Work is focused on pursuing specific integrated advocacy campaigns to achieve measurable goals that will expand civil liberties and civil rights while building the long-term power of the ACLU and the civil liberties' movement. WHAT YOU'LL DO Reporting to the Executive Director of the Dakotas/Wyoming Chapter, the Legal Director will lead and expand the ACLU legal program across South Dakota, North Dakota, and Wyoming, including developing and litigating high-impact cases and managing the legal department. At the direction of the Executive Director, the Legal Director will be responsible for crafting and executing legal strategy that advances the ACLU of SD/ND/WY mission, as well as handling the day-to-day management of legal staff and cooperating attorneys. As a critical member of the office's senior leadership team, the Legal Director will provide strategic leadership on both litigation and non-litigation legal advocacy in priority areas of criminal justice, immigrants' rights, Indigenous justice, LGBTQ and Two Spirit equality, reproductive rights, and voting rights, as well as other areas including First Amendment rights. YOUR DAY TO DAY We are seeking a dynamic and strategic Legal Director who will lead all aspects of litigation and serve as a key senior leader within our Chapter. The ideal candidate will demonstrate a strong commitment to legal advocacy and strategic leadership, contributing significantly to the Chapter's culture, management, and overall direction. Key responsibilities and qualifications include: Strategic Leadership: Provide leadership in both litigation and non-litigation legal advocacy, playing a crucial role in shaping the Chapter's legal strategies and broader organizational goals Team Management and Collaboration: Proven ability to manage and inspire high-performing legal staff and teams. Coordinate effectively with advocacy, communications, and development teams to ensure cohesive, cross-functional success Manage, supervise, and direct a staff attorney and occasionally law student and undergraduate interns; handle recruiting and hiring of additional legal staff (budget permitting); and foster an organizational culture within the legal program that encourages staff development through internal and external resources Coordinate and collaborate with other ACLU SD/ND/WY departments on cross-departmental projects, ensuring integrated - and maximally effective - outcomes. Serve as a resource on legal matters for staff, partners, and other ACLU of SD/ND/WY constituents Direct Litigation Expertise: Engage in direct litigation efforts and manage cases demonstrating self-sufficiency and expertise in legal proceedings Maintain and continue to develop our impact litigation and advocacy docket, which advances the ACLU of SD/ND/WY strategic priorities and responds to civil rights and civil liberties threats Manage all aspects of the litigation program, including coordinating the selection of cases, overseeing the investigation and development of cases before commencing litigation; building litigation teams with in-house lawyers, private lawyers, and nonprofit partners; directly engaging in litigation in federal and state court; and overseeing ongoing litigation Maintain an individual caseload of developing and active litigation and amicus briefs, including overseeing and directing pre-litigation investigations, discovery, motion practice, brief writing, hearings and trials, and appellate work Work with staff attorneys, cooperating attorneys, and co-counsel (including but not limited to attorneys from the ACLU's National Legal Department) on all work within the ACLU SD/ND/WY legal program Community Engagement: Develop and nurture strong relationships with community leaders, members, and organizations, both within legal circles and the broader community Broaden and deepen relationships with volunteer attorneys and other lawyers in the community to ensure the visibility of the ACLU SD/ND/WY in the legal community (and beyond) and to help build our legal docket, including by engaging lawyers in pre-litigation investigations, amicus briefs, litigation, and other ACLU SD/ND/WY activities Develop relationships with stakeholders such as community members, allied organizations, coalitions, and community leaders in SD/ND/WY who may be impacted by current and future litigation Public Representation: Act as a prominent spokesperson for the Chapter, representing the organization in media appearances, strategic public forums, community events, donor briefings, and other public engagements FUTURE ACLU'ERS WILL Be committed to advancing the mission of the ACLU Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts WHAT YOU'LL BRING Significant years of trial and appellate litigation experience in state and federal courts, including class actions, with a strong interest and experience in constitutional law and civil rights Proven ability to effectively manage legal staff, run diverse and high-performing teams, and savviness in both direct and indirect people leadership with the ability to work effectively in coordination with non-legal teams engaged in advocacy, communications, and development Admitted to the South Dakota, North Dakota, or Wyoming Bar or eligible for admission on motion Excellent organizational skills and a creative and strategic approach to problem-solving and litigation Creative, persuasive, results-oriented, self-starting, persevering, and willing to learn Ability to engage in litigation with minimal support staff High ethical standards and genuine interest in developing authentic relationships Team player who inspires collaboration, lifts the work of others, and maintains balance and perspective with patience COMPENSATION The ACLU is committed to equity, transparency, and clarity in pay. Consistent with our compensation philosophy, there is a set salary for each role based on geographic work location. The annual salary for this position is $141,612 (Level D), reflecting the salary of a position based in Sioux Falls, SD. Salaries are subject to a regional pay adjustment if authorization is granted to work outside of the location listed in this posting. For details on our pay structure, please visit: ************************************************************************ WHY THE ACLU For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it's ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people. We know that great people make a great organization. We value our people and know that what we offer is essential not just their work, but to their overall well-being. At the ACLU, we offer a broad range of benefits, which include: Time away to focus on the things that matter with a generous paid time-off policy Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment) Plan for your retirement with 401k plan and employer match We support employee growth and development through annual professional development funds, internal professional development programs and workshops OUR COMMITMENT TO ACCESSIBILITY, EQUITY, DIVERSITY & INCLUSION Accessibility, equity, diversity and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity, accessibility, and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization - one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression, anti-ableism, and anti-racism internally as we are externally. Because whether we're in the courts or in the office, we believe ‘We the People' means all of us. With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email ************************ . If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.
    $44k-64k yearly est. Auto-Apply 60d+ ago

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