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  • Director of Total Rewards

    Titan America 4.5company rating

    Chief operating officer job in Norfolk, VA

    Director of Total Rewards Titan America LLC (NYSE: TTAM), a TITAN Group Company, is one of the premier producers of cement and building materials in the eastern United States and the North American subsidiary of the TITAN Group. With a history spanning over 100 years, Titan America has consistently delivered innovation, operational excellence, and sustainable solutions. Our comprehensive portfolio-including cement, aggregates, fly ash, ready-mix concrete, and specialty admixtures-serves diverse customer needs across commercial, industrial, and infrastructure markets. Position Summary The Director of Total Rewards will design, lead, and continually enhance Titan America's enterprise-wide compensation, benefits, and rewards strategy to support talent attraction, retention, and performance across a multi-state industrial workforce. This role serves as the company's subject matter expert in executive and broad-based compensation, benefits design, governance, compliance, and market intelligence - ensuring strong alignment with business goals and Titan's performance-driven culture. This position is highly strategic, requiring strong financial acumen, data-driven decision-making, and the ability to influence senior leaders. The role will also oversee the company's corporate relocation program and play a key role in supporting organizational growth, workforce mobility, and M&A integration. Key Responsibilities Compensation Strategy & Governance Lead the design and administration of salary structures, short- and long-term incentive plans, annual merit cycles, sales compensation plans, and executive compensation programs. Conduct market benchmarking and compensation studies to maintain competitiveness across exempt, non-exempt, union, and skilled-trade roles. Develop and maintain pay governance practices that ensure internal equity, legal compliance, and alignment with Titan's compensation philosophy. Partner with Finance and HRBPs on annual budgeting, workforce planning, and compensation forecasting. Oversee the preparation of executive compensation disclosures (including CD&A-style reporting), ensuring an appropriate balance between regulatory transparency and company objectives. Ensure clear and effective communication of executive compensation programs and program changes to participating leaders. Benefits & Well-Being Oversee the strategy, design, and administration of employee benefit programs, including health & welfare plans, retirement programs (401k, frozen pension/OPEB oversight), well-being initiatives, and paid leave programs. Evaluate benefit competitiveness and cost-effectiveness; lead vendor RFPs, renewals, and negotiations. Monitor compliance with ERISA, ACA, HIPAA, IRS, DOL, and other regulatory frameworks. Lead and manage Titan America's corporate relocation program, including policy design, vendor partnerships, budget stewardship, and employee experience for moves across U.S. locations. HR Systems, Analytics & Reporting Ensure reward-related data integrity across HR systems (e.g., UKG, SAP, etc.). Build analytics and dashboards to inform decision-making around compensation cost, pay equity, incentive effectiveness, and workforce trends. Oversee accurate and timely filings, audits, and required reporting. Leadership & Collaboration Serve as a strategic advisor to the CHRO and executive team on total rewards strategy, emerging trends, and risks. Act as Titan America's thought leader for total rewards - actively engaging with external peers, industry groups, consultants, and subject-matter experts to maintain deep, current knowledge of best practices. Lead the development of recommendations to senior management regarding changes in total rewards strategy, new program design, and major plan modifications. Prepare clear written proposals and supporting business cases aligned with market trends, talent needs, and business objectives. Partner with Talent Acquisition to support competitive offer design and workforce mobility programs. Provide total rewards expertise in M&A due diligence, modeling, and post-integration planning. Lead, mentor, and develop a small team of rewards and benefits professionals. Qualifications Bachelor's degree in HR, Finance, Business, or related field required; Master's degree or MBA preferred. 10+ years of progressive experience in compensation and benefits, including leadership responsibility. Experience within industrial, manufacturing, construction, or multi-site environments strongly preferred. Demonstrated experience in executive compensation, incentive plan design, and benefits governance. Strong analytical and financial modeling skills; experience with HRIS platforms (UKG preferred). Professional certifications such as CCP, CBP, or CEBS strongly preferred. Why Join Titan America? Competitive base salary, performance-based incentives, and full relocation benefits to Norfolk, Virginia. Opportunity to shape an enterprise-wide rewards strategy during a period of high growth and transformation. High business visibility with direct partnership to C-suite leadership. Mission-driven culture focused on sustainability, innovation, and people development.
    $64k-113k yearly est. 6d ago
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  • Relocate to Botswana: CEO (Fintech)

    Black Pen Recruitment

    Chief operating officer job in Virginia Beach, VA

    Our client is a Botswana-based financial services provider that has been offering loan solutions since 2012. With a strong focus on accessibility and customer convenience, they have established a network of over 35 branches and kiosks strategically located across the country. Their mission is to ensure that individuals can easily access the financial support they need, making them a trusted and reliable partner within the local community. Role Overview The CEO would be responsible for leading and overseeing the overall strategic direction, financial performance, and operational excellence of the company. The CEO will ensure the successful execution of the company's vision and mission in the mobile money industry, driving financial inclusion, customer satisfaction, regulatory compliance, and sustainable growth. This role requires a dynamic leader with a strong background in financial services, fintech, mobile payments, and digital transformation and a hands-on approach. Job type: Full time/ Permanent Workplace: On-site Location: Botswana Relocation to Botswana is a must Requirements Bachelor's degree in Business Administration, Finance, Economics, Information Technology, or a related field; MBA or relevant postgraduate degree preferred. Minimum of 5-8 years of executive leadership experience in fintech, banking, telecommunications, or mobile financial services. Proven track record of leading a high-growth business, scaling mobile money operations, and driving digital financial inclusion. Strong understanding of financial regulations, AML/KYC requirements, and risk management principles. Experience in strategic partnerships, investor relations, and stakeholder management. Excellent leadership, communication, and negotiation skills. Strong analytical skills with the ability to interpret financial reports, market trends, and business performance metrics. Experience working with regulators, policymakers, and industry associations in the financial services and fintech sectors. Strategic thinking and problem-solving skills. Strong leadership and team-building capabilities. Excellent financial acumen and business judgment. Strong negotiation and stakeholder management skills. Ability to drive innovation and adapt to emerging financial technologies. Effective decision-making under uncertainty and complex business environments. Responsibilities Strategic Leadership & Business Growth: Develop and implement the company's long-term vision, mission, and strategic plan to ensure business growth and sustainability. Identify new market opportunities, partnerships, and revenue streams to expand the company's footprint and enhance financial inclusion. Spearhead innovation in mobile money solutions, ensuring alignment with emerging financial technologies and customer needs. Drive expansion strategies including partnerships with banks, telecom operators, merchants, and other financial institutions. Establish and maintain strong relationships with key stakeholders, including investors, regulatory bodies, financial institutions, and technology partners. Financial Performance & Risk Management: Oversee financial management and performance, ensuring profitability, revenue growth, and operational efficiency. Develop and execute financial plans, budgets, and forecasts to achieve business objectives. Implement robust risk management policies and compliance frameworks to mitigate financial and operational risks. Ensure compliance with local and international financial regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements. Operational Excellence & Technology Innovation: Oversee the development and deployment of innovative mobile money services that improve accessibility, affordability, and usability. Drive operational efficiency and digital transformation to enhance customer experience and business scalability. Lead product development initiatives to introduce new payment solutions, remittances, merchant services, and other fintech innovations. Ensure cybersecurity measures and data protection policies are in place to safeguard customer information and transactions. Leadership & Team Management: Build and lead a high-performing executive team, fostering a culture of collaboration, accountability, and continuous improvement. Provide strategic guidance and mentorship to senior management and employees to enhance productivity and engagement. Champion diversity, equity, and inclusion within the organisation to create a dynamic and inclusive workplace. Align team objectives with overall company goals to drive efficiency and high performance. Regulatory & Compliance Oversight: Ensure the company operates within legal and regulatory frameworks governing mobile money and financial services. Liaise with regulatory authorities and government agencies to advocate for favorable policies and industry best practices. Maintain transparency and corporate governance standards, ensuring compliance with financial and fintech industry regulations. Benefits Competitive executive salary with performance-based incentives. Executive perks, travel allowances, and professional development opportunities. Opportunity to lead a high-impact organisation driving financial inclusion and economic empowerment.
    $134k-250k yearly est. 60d+ ago
  • Chief Operating Officer

    Amp: Ai-Powered Sortation for Waste and Recycling

    Chief operating officer job in Portsmouth, VA

    AMP is applying AI-powered sortation at scale to modernize the world's recycling infrastructure and maximize the value in waste. AMP gives waste and recycling leaders the power to harness AI to reduce labor costs, increase resource recovery, and deliver more reliable operations. With hundreds of deployments across North America, Asia, and Europe, AMP's technology offers a transformational solution to waste sortation and changes the fundamental economics of recycling. Headquartered in Louisville, Colorado, the Denver Post and BuiltIn Colorado have recognized AMP as one of the state's top workplaces. AMP has operations and career opportunities outside of Atlanta, Cleveland, Portsmouth, Virginia, and Europe. We're fostering an environment where passionate individuals can grow and create impact. We seek unconventional thinkers to join our mission to enable a world without waste; at AMP, your contributions have meaning and can spur change. With backing from top-tier investors and national recognition including North American Cleantech Company of the Year, we're always seeking ways to better our operations, raising the bar on innovation, and looking to collaborate and improve in what we do. Learn more at AMPSortation.com. AMP is hiring a Chief Operating Officer (COO) reporting to the Chief Executive Officer. This person can be remote in the contiguous United States. As the COO you will work to: Direct the operations of AMP's Material Recovery Facilities (MRFs) to ensure optimal performance, safety and efficiency with full P&L responsibility. Lead and oversee all operations and manufacturing functions, including health and safety, manufacturing engineering, production, installation, field service, and quality assurance. Build, lead, and develop a high-performing team of direct, hourly-labor, fostering a culture of accountability, innovation, and continuous improvement. Establish and monitor strategic goals for operational efficiency, productivity, and quality. Develop and implement best-practice operational systems, processes, and procedures to improve business performance and scalability. Collaborate with the Executive Leadership Team to develop and execute company strategy, ensuring alignment with operational goals. Foster strong relationships with department heads, external partners, vendors, and enterprise clients to support operational and strategic objectives. Monitor and analyze key operational metrics to ensure timely, high-quality execution of projects and initiatives. Ensure operational strategies meet business objectives and market demands for price, quality, and delivery. Qualifications 15+ years of experience running multiple material recovery facility (MRF) operations. Management experience across design, construction and project management of new material recovery facilities (MRFs) Ability to lead, grow, develop and inspire a team setting clear goals and drive performance at all levels in the organization. Develop and execute strategies that align with overall business objectives. Excellent interpersonal skills to build and maintain strong relationships with enterprise clients, key stakeholders and internal teams. A deep understanding of the industry, market dynamics and competitive landscape relevant to the company's products and services Education: BS/BA degree. Working Conditions/Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Must be able to travel frequently. Working Location(s): Remote (within the U.S.) Travel Requirements: Ability to travel often to AMP's facilities, customers and prospects and to AMP headquarters in Colorado Travel expected 50%+ of the time AMP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Applicants who identify with a historically underrepresented group are encouraged to apply. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, compensation, benefits, discipline, layoff, recall, and termination. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $113k-197k yearly est. 25d ago
  • VP - Senior Financial Officer - Property & Casualty Insurance

    USAA 4.7company rating

    Chief operating officer job in Chesapeake, VA

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The VP, Senior Financial Officer (SFO) for Property & Casualty (P&C) leads a team of professionals accountable for providing strategic decision and operational finance support to the line of business or staff agency. In this role, the SFO supervises the direction, control, and coordination for CFO related activities, including financial planning & forecasting, budgeting, Cost Benefit Analysis, operational efficiency, client relationship support and talent management & development. In addition, the SFO supervises the system of accounting and financial controls including revenue and expense recognition, accounts receivable and accounts payable. This role develops and reviews both internal and external material reported to Board of Directors, rating agencies, regulators, and senior management. This function is the integral financial resource for line of business or staff agency. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in any of our offices including: * San Antonio, Texas * Plano, Texas * Phoenix, Arizona * Tampa, Florida * Charlotte, North Carolina * Chesapeake, Virginia *** Relocation assistance is only available to San Antonio for this position *** What you will do: Provides executive leadership for the development and execution of USAA's financial strategy for the P&C line of business by supplying financial insights and aligning with the broader business strategy and regulatory expectations. Leads operations of the SFO team, ensuring effective execution of core financial processes and use of supporting technologies. Communicates clear expectations, roles and responsibilities within the SFO team and supports accountability for operational deliverables. Facilitates the execution of business transformation initiatives and innovation efforts in support of the line of business or staff agency's operational goals and USAA priorities. Leads a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Facilitates the development and execution of the vision, and strategy for the line of business or staff agency's financials for effective operational planning and forecasting, while operating within risk appetite parameters. Assists in identifying and implementing responses to meet business challenges, including projection of regulatory performance and compliance. Collaborates with other CFO functions, control partners, and key collaborators in resolving issues/concerns to mitigate risk. Implements control procedures and monitors financial accounting activities-such as asset and liability reserving, revenue and expense recognition, accounts receivable and accounts payable-ensuring compliance with internal policies and external standards. Applies established quantification techniques for review and control processes to ensure the accuracy of actual and projected financial documents. Leads the financial planning, forecasting, and stress testing impact analysis processes for the line of business or staff agency including budget preparation, reporting, and briefing support. Develops and matures diagnostic, sensitivity and predictive models, analytics, tools and business insights to harness sophisticated finance techniques to advise business and prioritization. Operates within established policies and guidelines, and acting in accordance with applicable laws, regulations, and supervisory guidance, including ensuring policy exceptions are promptly and effectively assessed and called out for the SFO function. Develops and delivers standardized financial reporting (monthly, quarterly, and annually) on results for assigned area. Responsible for reporting results of operations to senior management. Supports the preparation of internal and external material reported to Board of Directors, rating agencies, regulators, and senior management. Responds to third party requests for information, including Regulators and Rating Agencies. Participates in identifying, measuring, and supervising material financial risks, including facilitating the development, adherence, monitoring, reporting on risk limits and risk limit utilization for the SFO function. Facilitates and maintains a strong internal control environment within the SFO function, including information systems and preventative and detective controls, to effectively lead material risks and ensures adherence to accounting standards. Conducts ongoing financial analysis to identify emerging trends-such as cost drivers, operational inefficiencies, or loss patterns and engages with management to develop and operationalize plans to improve financial performance or resources stewardship. Ensures long-term financial strength by identifying and quantifying financial risks, collaborating with Treasury to advise capital planning, and ensuring financial objectives align with capital targets. Participates in benchmarking efforts to evaluate financial or operational performance against internal or external comparators. Supports line of business or staff agency and CFO policy, standards and affiliate statement of work updates and revisions. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Education: Bachelor's degree in finance, Economics, or related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum Experience: 10+ years of progressive related experience developing strategies, leading major initiatives and delivering results within aa sophisticated matrix environment required. 8+ years of people leadership experience in building, leading and/or developing high performing teams. Experience leading cross functional teams and collaborating with key resources and senior level collaborators, influencing decisions, and leading work to achieve strategic goals. Extensive knowledge of the principles and theories of finance, accounting and/or other related business fields and subject areas. Strong background in providing sound strategic decisioning applying financial analysis and data. Executive-level experience with strategic financial planning and forecasting, driving operational efficiency, and synthesizing large amounts of data. Relevant knowledge of inherent risks and inherent risks and substantial knowledge of the risk management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance. In addition to the minimum experience above, this role also needs the following: 5+ years of experience in the Property & Casualty (P&C) Industry experience (Personal Lines) State level financial management P&C capital management experience Experience in launching new insurance products and companies What we offer: The salary range for this position is: $224,250 - $403,650. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $224.3k-403.7k yearly Auto-Apply 15d ago
  • Chief Operating Officer

    Threat Tec 3.7company rating

    Chief operating officer job in Hampton, VA

    Threat Tec, LLC, a rapidly growing Veteran-Owned Business, is the leader of Operational Environment (OE) replication and Threat Emulation/Wargaming solutions. Threat Tec brings innovative thinking and extensive experience to complex challenges for public and private sector customers. We work alongside our nation's defenders, developing solutions that drive success and protect our future. Join a team that is embodied by an unwavering commitment to professionalism, honesty, and innovation. Overview Threat Tec is seeking a mission-driven, operations-focused Chief Operating Officer (COO) to lead the day-to-day execution of a fast-scaling defense contractor. This is a pivotal integrator role, enabling the CEO to fully function as Visionary while the COO leads the internal execution of our operating system, drives performance, enforces accountability, and champions culture and values. This role is designed for a battle-tested operator with strong Department of Defense experience, a builder's mindset, and the ability to drive excellence across complex service and product lines. You will lead our operations, program delivery, internal systems, and support teams through the next phase of growth.What you will bring Proven Leadership: You have successfully led high-performing teams through significant scaling phases. You are a decisive leader with sound judgment, operational rigor, and the ability to inspire. Defense Domain Expertise: Deep familiarity with DoD contracting, program delivery, and client expectations is essential. You understand how to operate inside federal systems and deliver excellence on time and under budget. Operational Discipline: You run a tight ship. From execution and process optimization to KPI tracking and P&L management - you take complexity and make it predictable. Technology Fluency: Comfortable navigating technical teams, tools, and platforms. You don't need to code - but you understand how systems work and can ask the right questions. People-Centric Management: Strong EQ, team builder, culture shaper. You hold people accountable without losing heart. You model integrity, trust, and execution. Alignment to Values: You embody Threat Tec's core values: The Customer is our First Priority Innovation Drives Our Future The Best Team Wins We Play to Win Key Responsibilities Lead Day-to-Day Operations: Own internal execution, drive clarity, remove bottlenecks, and ensure performance across all divisions (Ops, Finance, Security, IT, Engineering, and Contracts). Own the EOS Model: Act as the primary Integrator. Translate Visionary ideas into concrete execution. Run weekly L10s, manage Rocks, and ensure follow-through across leadership. Drive Program Execution & Customer Satisfaction: Ensure programs are delivered flawlessly. Build scalable systems that support execution under pressure. Oversee KPIs & Business Rhythm: Maintain a data-driven operating cadence. Oversee dashboards, metrics, and performance reviews. Scale Leadership & Talent: Mentor key leaders. Ensure succession planning. Protect culture during rapid hiring and growth. Ensure Operational Readiness: Maintain resilience through COOP, ISO, CMMI, and ITAR/DFARS compliance. Protect mission continuity. Bridge Strategy & Execution: Work closely with the CEO, CTO, CGO, and BD to turn vision into action - without distraction. Ideal Profile 15+ years in operations, including senior executive roles in defense, federal services, or GovCon tech. Deep experience with DoD, ARMY Futures Command, TRADOC, SOF, or similar federal customers. Familiar with ISO 9001, ISO 14001, and CMMI frameworks. Strong grounding in EOS or a similar operational framework. High D/I personality preferred (but grounded in execution, not ego). Trusted leader. Unshakeable under pressure. Builder, not babysitter. TS Clearance with SCI eligibility required. Compensation Competitive Base Salary Executive Performance Bonus Company Equity Participation (for the right long-term player) Full Benefits Package On-site leadership role with impact Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. This description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time. Threat Tec, LLC is an Equal Employment Opportunity/Affirmative Action Employers (EEO/AA). All employment and hiring decisions are based on qualifications, merit, and business needs without regard to race, religion, color, sexual orientation, nationality, gender, ethnic origin, disability, age, sex, gender identity, veteran status, marital status, or any other characteristic protected by applicable law. If you are a qualified individual with a disability and/or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request assistance by contacting ******************** or calling ************. #TT
    $129k-202k yearly est. Auto-Apply 60d+ ago
  • Vice President Operations USA

    ZIM Integrated Shipping Services Ltd.

    Chief operating officer job in Virginia Beach, VA

    Vice President of Operations is a senior leadership role responsible for overseeing all operational activities across U.S. ports and marine terminals. This position ensures excellence in service delivery, regulatory compliance, vendor performance, and customer engagement. As a key member of the U.S. executive team, the VP of Operations plays a strategic role in driving operational efficiency, financial performance, and organizational growth. This highly visible role directs daily port operations, manages critical relationships with customers, regulatory bodies, and partners, and leads the invoice verification process for all terminal, port, vessel, and crew operational expenses nationwide. Key Responsibilities Strategic & Operational Leadership * Provide strategic direction and hands-on leadership for port and terminal operations across the U.S. * Develop and implement operational programs to optimize revenue, vessel turnaround, and service excellence. * Monitor regulatory compliance, ensuring adherence to U.S. Coast Guard, HAZMAT, and other maritime regulations. * Lead crisis and emergency response initiatives, including medical evacuations and vessel incidents. * Drive continuous improvement through strategic planning aligned with organizational objectives and industry trends. Team Leadership & Development * Mentor, coach, and develop operations team to enhance performance and foster a culture of accountability and safety. * Oversee workforce planning, staffing, training, and performance evaluation. * Promote operational best practices and process optimization. Port & Terminal Management * Oversee daily vessel and terminal operations to ensure efficient port productivity. * Monitor port time, idle time, berth utilization, and crane/gateway productivity to meet or exceed performance KPIs. * Ensure accurate invoicing and expense management for all operational activities. Vendor & Stakeholder Relations * Lead negotiations of operational agreements with vendors, port authorities, and service providers. * Act as a key liaison with government agencies, regulatory authorities, customers, and industry partners.
    $124k-207k yearly est. 60d+ ago
  • VP & General Counsel

    CMA CGM Group 4.7company rating

    Chief operating officer job in Norfolk, VA

    Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. Position Summary: The Vice President and General Counsel is responsible for leading CMA CGM (America) LLC's corporate strategic and tactical legal initiatives. This position works closely with the executive staff, management and operational personnel and has responsibility for all of the legal affairs for the shipping agencies of the CMA CGM Group in the U.S. and Canada, and the management of the company's United States legal staff. The General Counsel will provide senior management with effective advice on company strategies and their implementation, manage the legal function, and obtain and oversee the work of outside counsel. The General Counsel will be directly involved in complex business transactions, negotiating critical contracts and general litigation. The position will also provide accurate and timely legal assessments of risk exposure, strategic value, and impact on business operations to enable the business to make the best decisions under rapidly changing circumstances. Essential Duties / Responsibilities: Provide legal advice and direction to CMA CGM shipping agencies in the United States and Canada. Provide U.S. legal advice to foreign entities of the CMA CGM Group. Serve as chief liaison on U.S legal matters with HO legal department, in particular on maritime claims. Serve as lead lawyer/legal advisor on all major business transactions, including acquisitions, divestitures and joint ventures. Participate in the definition and development of corporate policies, procedures and programs and provide continuing counsel and guidance on legal matters and legal implications of all matters. Evaluate the merits of court cases filed against or on behalf of the company, work with the appropriate executive(s) to define a strategic defense and recommend/approve settlements of disputes where warranted. Assume ultimate responsibility for ensuring that the company conducts business in compliance with applicable U.S. laws and regulations. Lead and manage the company's U.S. legal function and staff, including contract review, corporate governance, litigation and claims functions. Selection, retention, management and evaluation of all outside counsel. Advise on legal aspects of the company's financing, including assessing and advising on current and future business structures and legal entities: General legal matters such as human resources legal support, corporate contracts, negotiation, documentation, bankruptcy, maritime law and general litigation matters. Support for any and all North American legal projects or matters. Knowledge, Skills, and Abilities Required: Knowledge of policies, procedures, and strategies used by departments within the Federal Maritime Commission, U.S. Homeland Security including U.S. Coast Guard and Customs & Border Control, and U.S. Justice Department and other Federal and State agencies. Knowledge and understanding of pending legislation at State and Federal level affecting the transportation industry. Familiarity with legal concepts, statutes, and regulations related to ocean carriage and admiralty; Excellent advocacy and negotiating skills; Strong interpersonal and management skills and ability to work with subordinates, contemporaries, and executive personnel. Critical Competencies for Success Making Complex Decisions: Defines issues clearly; Gleans data from available sources; Open to changes; Learns quickly; Incorporates personal experience to arrive at the best conclusion. Creating the New and Different: Creative and innovative; Can comfortably handle risk and uncertainty; Able to establish long-range objectives and the strategies to achieve them; Sees the big picture. Keeping on Point: Able to establish priorities; Makes decisions in a timely manner; Can Quickly separate the mission-critical from the nice-to-do and the trivial. Getting Work Done Through Others: Establishes clear direction; Delegates and distributes the workload appropriately; Coaches and develops people. Communicating Effectively: Able to speak and write clearly and succinctly; Adjusts message to fit audience; Commands attention and conveys messages with desired effect. Managing Diverse Relationships: Relates well to variety and diverse styles: Interacts well with all levels within the organization; Builds and maintains effective relationships. Inspiring Others: Communicates a compelling vision; Creates strong morale; Builds motivated high-performing teams; Negotiates skillfully to achieve a fair outcome or promote a common cause. Acting with Honor and Character: Consistently acts in line with a clear and visible set of values and beliefs; Exemplifies corporate core values; Direct and truthful, able to keep confidences Education and Experience Requirements: Juris Doctor (J.D.) or equivalent required; Licensed to practice law in at least one jurisdiction; licensed or eligible to become licensed to practice law as in-house counsel in the Commonwealth of Virginia. Minimum of 10 years combined experience in a law firm environment and/or in-house legal department. Demonstrable legal analytical skills, general business acumen and expertise in several of the core areas of work listed below: o contract review and management o employment law o corporate governance or o civil or commercial litigation. Minimum of 5 years experience in transportation industry with a preference in marine operations. Come along on CMA CGM's adventure! The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at orf.pse_********************** Nearest Major Market: Hampton Roads
    $142k-210k yearly est. 38d ago
  • Director of Operations Rooms

    Crescent Careers

    Chief operating officer job in Virginia Beach, VA

    Provide guidance and leadership to the Rooms Division, ensuring consistent compliance with hotel policies, and quality guest service while maximizing departmental profits. Indirectly offers supervision for the entire hotel as well as making policies and developing plans for carrying out work programs. Acts as General Manager in the General Manager's absence, as requested. Join us at the Delta Hotel by Marriott Virginia Beach Waterfront Suites, just steps away from Chesapeake Bay. From our casually elegant dining room to our bayside deck, come work at the perfect place to start your career in hospitality! At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team member to join us on our Operations Rooms team. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members RSP/401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you. Discounts with our Crescent managed properties in North America for you & your family members Marriott Employee Room Rate Discount Program Eligible to participate in Crescent's Incentive Plan for Management Level Associates. Here is what you will be doing each day: Implement and manage hotel's daily quality process including goal communication, associate improvement, compliance with Crescent standards of product and performance, service recovery and problem resolution. Disseminate feedback from comment cards, guest satisfaction and service failure measurements and coach accordingly. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Communicate both verbally and in writing to provide clear direction to staff. Assign and instruct Rooms Division Department Managers in details of work. Observe performance and encourage improvement. Monitor hotel occupancy and make staffing adjustments accordingly. Supervise and review cost and inventory controls. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Prepare written correspondence to guests. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps or problem resolution by using experienced judgment and discretion. Supervise the budgeting, forecasting, training, motivating and staffing of the Rooms Department including: Telephone, Housekeeping Services, Front Office, Laundry, Concierge and Guest Services. Prepare Forecast expenses and actual results for the Rooms Division revenue and expenses. Review Security logs daily for significant incidents, and coordinate with department heads all enforcement of policy and/or improvements in service needed. Work closely with the General Manager in establishing and monitoring policies and guidelines in the day-to-day operation of the hotel to ensure profitability and consistency. Solve problems of detail that come up in the course of the work. Plan, organize, chair, attend and/or participate in various hotel meetings such as: Staff Meetings, Rooms Division Meetings, Executive Committee Meetings, Quality Teams Meetings, etc. Comply with attendance rules and be available to work on a regular basis. Champion Guest Satisfaction by achieving and maintaining key performance benchmarks in GSS (Guest Satisfaction Scores), with a focus on Overall Satisfaction, Staff Service, and Problem Resolution. Review GSS data weekly with department leaders, implement service enhancements, and hold team accountable for continuous improvement in alignment with brand standards and property goals. Partner closely with the General Manager to oversee and execute proactive guest communication strategies across pre-arrival, onsite, and post-departure touchpoints. Ensure consistent, personalized engagement that anticipates guest needs, reinforces brand standards, and drives satisfaction and loyalty. Management: Participate in M.O.D. coverage as required. Attend meetings/training as required by management. Perform other duties as requested by management. Key Qualifiers: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Requires the exercise of considerable managerial skill as position involves frequent decisions, meeting of deadlines, negotiations of contracts of vendors, analytical ability and the planning, organization development and coordination of large scale work projects. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Complex mathematical skills and considerable skill in the use of a calculator to prepare complex mathematical calculations without error, i.e. budgets, forecasting. Ability to be mobile for significant distances between and within buildings on the property. Ability to observe performance and detect signs of emergency situations and respond with proper action. At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
    $81k-141k yearly est. 60d+ ago
  • Vice President of Warehouse Operations

    Top Talent

    Chief operating officer job in Chesapeake, VA

    Vice President, Warehousing & Distribution A privately held, long-standing logistics organization is seeking a senior leader to oversee its warehousing and distribution network. This company operates across multiple business units in transportation, packaging, brokerage, and international freight. With a national footprint and millions of square feet of warehouse space, they offer fully integrated supply chain solutions across a diverse customer base. The warehousing and distribution team consists of approximately 250 employees across over a dozen sites. The company is in a phase of transformation and growth and is seeking a leader to modernize operations while preserving its commitment to service and long-term partnerships. Position Summary: The Vice President, Warehousing & Distribution will be responsible for the strategic direction and operational performance of the warehousing division. This role requires a forward-thinking executive who thrives in change management environments and has a strong track record of building scalable processes, improving KPIs, and developing high-performing teams. The role will partner closely with other business units to deliver comprehensive logistics solutions. Key Responsibilities: Operational Leadership Design and execute a forward-looking warehousing and distribution strategy. Oversee daily operations including inventory, order fulfillment, shipping/receiving, facilities, and safety. Lead optimization efforts in warehouse processes and productivity initiatives across multiple locations. Implement performance tracking dashboards and leverage data analytics for decision-making. Champion safety, compliance, and employee engagement across all facilities. Support talent acquisition and retention strategies within the operations teams. Business Growth & Integration Identify new revenue opportunities within existing accounts and adjacent markets. Drive operational collaboration with other divisions to deliver integrated logistics services. Foster a customer-first culture across distribution and support teams. Strategic Planning & Execution Serve as a key member of the executive team to shape company-wide strategy and forecasting. Own divisional P&L and be accountable for achieving margin and growth goals. Lead business transformation initiatives and introduce technology solutions aligned with long-term objectives. Required Qualifications: Leadership experience overseeing 200+ employees across warehousing, logistics, or industrial operations. Strong background in performance management using KPIs and operational dashboards. Full P&L responsibility experience and background in developing pricing/costing models. Demonstrated success in both short-term operations execution and long-term strategic leadership. Advanced Excel skills and familiarity with BI tools (e.g., Power BI). Working knowledge of modern WMS and ERP platforms. Strong communication and leadership presence. Preferred Qualifications: Continuous improvement certifications (Lean, Six Sigma, etc.) preferred. Experience managing multi-site warehouse networks. MBA or other advanced business degree strongly preferred. Education: Bachelors degree in Supply Chain, Business, Engineering, or related field required. Advanced degree preferred.
    $124k-207k yearly est. 60d+ ago
  • Market Associate Center Operations Director

    Chenmed

    Chief operating officer job in Virginia Beach, VA

    **We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Director directs and administers the day-to-day operations of a medical center. The incumbent in this role is responsible for the overall performance of the operational, economical, sales and people-related center level goals. He/She partners closely with the center's clinical leadership to ensure patient care, service and clinical metrics, goals and objectives meet and/or exceed expectations. The Associate Director Center is an individual that, first and foremost, has a strong desire to serve others. The incumbent must be equally comfortable greeting patients in the waiting room, engaging with PCPs to further the ChenMed Way, leading a diverse staff, growing a business and owning a profit and loss budget. This service-oriented individual has a keen understanding of how serving others results in staff that is better developed and more capable, and patients that are more engaged in their health, thereby yielding better patient outcomes. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Owns and operates an average annual budget in excess of $20M for a medical center; staffing up to 30 employees **and** regularly servicing an average of less than 12,000 patients per year. + Leads growth strategy for center around membership growth and community outreach. + Leads people, coordinates and inspires the team and achieves results under challenging circumstances. + Works comfortably with financial statements, and financial concepts, in a service organization. + Provides extraordinary customer service to all internal and external customers ( _including patients and other Chen Medical team members_ ). + Monitors office communication and performance to ensure that front desk, referrals and care promoter teams operate in an efficient, accurate and customer-focused manner. + Collaborates with team leaders to conduct performance evaluations of team members and complete any required disciplinary actions. + Attends all growth related events. + Monitors the number of patients and wait times to ensure proper flow of patients from check-in through appointment to check-out. + Addresses and resolves all customer-service or team member issues. + Ensures accuracy of all incoming and outgoing information including supplies, invoices, billing requests and patient records. + Works in partnership with the Sales and Marketing COE in developing strategies to increase and retain membership. + Applies a bias towards frugality and creativity when it comes to problem solving for operational challenges, seeking to improve people, process and systems resolutions before increasing costs and complexity. + Utilizes a keen sense of business acumen that assists with understanding our business, appreciating the various operating levers to utilize for success and driving significant new patient growth in their center. + Collaborates with the Leadership Team and Administrators in relation to strategic business planning. + Demonstrates an astute sense of ownership; the successful Director, Center drives center success from all dimensions - people, finance, service, growth and outcomes, as if they owned the organization. + Maintains an awareness of the competitive healthcare environment; actively drive sales and ensures that ChenMed's family of companies' level of service exceeds all other healthcare providers. + Performs other duties as assigned and modified at manager's discretion. **_Other responsibilities may include:_** + Conducts tours for prospective patients and ensures New Patient paperwork is completed and in chart. + Works with PCPs to assist with scheduling meetings with patients and/or writing letters to/for patients. + Reviews reports to ensure target metrics are achieved and processes are being followed. + Ensures co-pays are compliantly collected and cash is reconciled and deposited. + Conducts walk-through of the Center to ensure a clean and safe environment, including spot checks of back office for expired medications, proper biohazard waste and medicine disposal, etc. + Conducts trainings and refreshers regarding Medicare and HIPAA compliance, ensures annual OSHA trainings occur and employees have all required certifications current in their files. + Monitors transportation and housekeeping activities. + Monitors and/or alters team member work schedules, including approval of overtime or vacations. **_Competencies:_** + Drives Results: Consistently achieves results, even under tough circumstances. + Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. + Builds Effective Teams: Building strong identity teams that apply their diverse skills and perspectives to achieve common goals. + Situational Adaptability: Effectively building formal and informal relationship networks inside and outside the organization. + Customer Focus: Building strong customer-centric relationships and delivering customer-centric solutions. + Demonstrates Self-awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. + Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals. + Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions. **KNOWLEDGE, SKILLS AND ABILITIES:** + Highly developed business acumen and acuity + Dynamic individual with outgoing, energetic, and collaborative personality + Possesses the knowledge, understanding, experience, skills, and abilities commensurate with managing an entity that equals or exceeds $20M in annual revenue + Introductory knowledge and understanding of and experience with full risk management contracts + Strong track record of taking on new assignments and quickly mastering new ways of accomplishing goals + Analytical, organized, driven by attaining results. Exceptionally detail-oriented with a high degree of objectivity and methodical skills to ensure accuracy of reports and data + Exceptional written, verbal, and interpersonal communication skills; comfortable with public speaking + Emotionally mature, able to initiate, conduct and navigate difficult conversations with individuals at all levels + Strategic and visionary approach to work. Innovative, creative, and continually seeking ways improve efficiency and productivity through cutting-edge, technological advancements + Openness to learning with a curiosity about the ChenMed Way and willingness to adapt to our innovative approach to improving health outcomes + Capability to effectively communicate with employees, patients, and other individuals in a professional and courteous manner + Keen ability to manage multiple projects and processes and work effectively with other team members + Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software + Ability and willingness to travel locally, regionally and nationwide up to 20% of the time + Spoken and written fluency in English + This position requires use and exercise of independent judgment **KNOWLEDGE, SKILLS AND ABILITIES:** + Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. + Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. + Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures + Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations + Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects + Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives + Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software + Spoken and written fluency in English + This position requires use and exercise of independent judgment **EDUCATION AND EXPERIENCE CRITERIA:** + BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required **OR** additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required + A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required + A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required **PAY RANGE:** $88,510 - $126,442 Salary **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite
    $88.5k-126.4k yearly 60d+ ago
  • Market Managing Director - Norfolk

    Towne Family of Companies

    Chief operating officer job in Norfolk, VA

    Join us at Towne Insurance! Your career. Your future. Your Towne. Towne Insurance is hiring a Market Managing Director to join our Norfolk team. The Market Managing Director is primarily responsible for the overall growth and management of an assigned territory/market. The Managing Director must be articulate and possess a demonstrated leadership capability. Leader must have strong relationship management, influencing, vision and execution skills. The role requires a sense of urgency, passion for results, and personal accountability for achievement with a focus on top line growth. About Us Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities. About the Role Develop relationships with key centers of influence including our Banking and affiliate partners to align referring partners and production resources. Lead and implement a territory growth plan specific to the Middle Market P&C and EB businesses Manage sales pipeline and foster a culture of accountability. Effective management of the P&L Attract, hire, and recruit best in class talent for territory Middle Market (EB/CL) sales growth. Responsible for talent development and mentorship in coordination with Towne Insurance's Training and Development department. Leverage centers of influence to create partnerships with Towne production sources aligned with overall growth plan Strong understanding of the competitive landscape; know the competitions strengths, weaknesses, staff Monitor activity and results on a consistent basis Create strong relationships with carrier partners to leverage their institutional knowledge within assigned territory/market Obtain and share best practices with other Market Managing Directors. Responsible for presenting perpetuation planning 18 months prior to retirement date Partner with Regional Operations Leader to ensure team is compliant with operational guidelines. Partner with Director of Sales for Personal Lines and Select Partner with Operations Leader to ensure customer service excellence Lead by example. You, and sales team should be actively involved in your local community to further enhance the Towne Insurance brand. Other duties as needed and as assigned. Skills and experience you'll need: Creative thinker with superior written and oral communication skills Extensive experience working in a senior-level role within an Insurance Carrier or National/Regional Brokerage operation. Demonstrated proficiency in Microsoft Office (PowerPoint, Word and Excel) is required and Adobe Creative Suite (InDesign, Photoshop, Illustrator, Adobe Professional) is preferred. Bonus points if you have: Self-motivated Strong interpersonal and leadership skills Experience in Insurance or financial services preferred Attention to detail High level of organization and follow-through Advanced degree or Industry designations (MBA, CPCU, ARM, etc.) What we offer: We believe a business culture that supports a healthy, safe work environment does so by offering robust benefits, programs, and resources to keep colleagues engaged and productive, including: Excellent growth and advancement opportunities Competitive pay based on experience Health, vision, dental, and Employee Assistance Program Paid time off to include holidays, PTO, sick leave, and bereavement Profit Sharing Continuing education opportunities 401K & Employer Matching Employee discounts Identity theft protection Tuition Reimbursement Paid Training Opportunities Paid Parental Leave Wellness Plan Volunteer Opportunities Serving Others. Enriching Lives. Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated insurance professionals. We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members. #LI-SO1 #insurance
    $101k-186k yearly est. 60d+ ago
  • Deputy Director - INDOPACOM

    ADS Careers

    Chief operating officer job in Virginia Beach, VA

    ADS, Inc. began more than 20 years ago by outfitting Navy SEALS with quality dive equipment, and today we're proud to manage 3,000 supplier partnerships and over 50,000 products. Please watch this video to learn more about ADS Inc! http://bit.ly/ADS_Mission TITLE: Deputy Director - INDOPACOM Location: INDOPACOM Region (Hawaii, Japan, Guam, Philippines, Korea) The ideal candidate will be well established within the INDOPACOM community and have contacts and experience to draw from for immediate success. The candidate should possess a strong background in program management, be familiar with the Planning, Programming, Budgeting, and Execution (PPBE) process, experience in dealing with high-level executives, strong interpersonal and communications skills, demonstrated team building, leadership, and the ability to manage multiple complex sales engagements concurrently to meet or exceed goals. Familiarity and experience in all business units of ADS Inc is preferred. Responsibilities Direct report of Director of INDOPACOM sales team Management of direct sales team efforts within key program customers Prioritize customers, programs, contracts for execution Actively engaged in deal strategy for all major opportunities Identify risk and build mitigation plans Assist in setting individual sales targets Analyze and forecast annual, quarterly, and monthly sales figures Support the Director in developing Annual Business Plans and quarterly updates on strategy & progress Support the Director in managing sales pipeline and preparing input for bi-weekly Commit meetings Plan and conduct effective & consistent meetings Collaborate with team members across the organization Maintain and develop situational awareness relative to market: proactively understand products, vendors, competitors' customers, contracts, etc. Track and understand win/loss history - be able to apply & share knowledge Maintain in-depth knowledge about contract vehicles Enter sales activity notes and provide guidance via Salesforce to team members Read, sort, and respond to emails, calls, and texts - maintain organized and timely communication Review reports, business analytics dashboards, and Salesforce data on a regular basis to analyze activity, history, and opportunities related to responsible territory Qualifications 5-10+ years of government/military/sales experience with a strong drive toward attainment of goals and proven track record of quota achievement INDOPACOM military experience is highly desired Pursuing opportunities in management/leading a team Familiarity with military budgets: PPBE, FAR/DFAR, appropriations/funding, contracts language/law fundamentals Government contracting experience is highly desired Experience in pre and post award construction projects a plus Requirements Bachelor's degree required; military or government experience may be substituted at the Hiring Manager's discretion Ability to simultaneously manage multiple projects requiring frequent communication, organization, time management, and problem-solving skills Tenacious negotiator Superior written and verbal communications skills, including the ability to deliver a persuasive business message to end-user prospects Strong consultative selling skills - understands customer/supplier needs and positions company accordingly Previous ADS Inc experienced is highly desired Travel: 50% required ADS believes that a diverse work environment leads to bigger thinking and more creative solutions to our customers' problems and we are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identification, national origin, or any other legally protected characteristic. We strive to represent our community with a workforce diverse in gender and ethnicity. We actively seek out veterans and the disabled for opportunities at ADS.
    $83k-144k yearly est. 39d ago
  • Director of Operations

    Accurate Marine Environmental, LLC

    Chief operating officer job in Portsmouth, VA

    Job Title: Director of Operations The Director of Operations is responsible for the strategic and day-to-day oversight of the company's operational functions, including planning, coordination, and supervision of field service activities. This position plays a critical leadership role in ensuring that all industrial cleaning, flushing, and spill response services are performed safely, efficiently, and in compliance with applicable regulations and company standards. Essential Duties and Responsibilities: Operational Oversight: * Direct and support the daily operations for industrial tank cleaning, chemical cleaning, hot oil flushing, and emergency spill response. * Ensure execution of projects in accordance with scope, safety protocols, quality standards, and client requirements. Team Leadership: * Direct and support operational managers response for overseeing field supervisors, crew leaders, and operational support staff. * Assist in recruitment, onboarding, and training efforts for operations personnel. * Conduct regular performance evaluations and support staff development initiatives. Project Management and Reporting: * Collaborate with project managers to plan and support job execution and meet client expectations. * Review job costs, productivity, and job close-out documentation. * Identify and implement process improvements to optimize efficiency and profitability. Emergency Response Management: * Serve as a key decision-maker during emergency spill response activations. * Contribute to the planning and oversight of an on-call rotation for response personnel and supervisors. * Direct the readiness of response equipment and compliance with response protocols. Strategic Planning and Communication: * Participate in senior management meetings and contribute to business planning and growth initiatives. * Maintain strong working relationships with customers, regulatory agencies, and internal departments. * Provide regular operational updates and metrics to executive leadership. Qualifications and Requirements: * Minimum 7-10 years of experience in operations management within shipyard, industrial services, or environmental sectors. * Demonstrated leadership experience in high-risk environments. * In-depth knowledge of relevant safety, environmental, and maritime regulations. * Strong organizational and problem-solving skills with the ability to prioritize in a dynamic work environment. * Proficient in Microsoft Office Suite and operational management software. * Valid Driver's License required; must be able to obtain TWIC and DBIDS credentials. * Must be available for occasional travel. Our benefits include: * Medical, Dental and Vision Insurance * Accidental and Critical Illness Insurance * Legal Resources * Short-Term/Long-Term Disability * Profit Sharing * 401K * Paid Time Off (PTO) - Vacation and Sick * Holiday pay * Annual performance evaluations * Annual bonuses
    $81k-141k yearly est. 60d+ ago
  • Director of Strategic Operations

    Old Dominion University

    Chief operating officer job in Norfolk, VA

    Posting Details Posting Details Job Title Director of Strategic Operations Department GRADUATE SCHOOL Number FP551A The position provides leadership and oversight of Graduate School operations, ensuring effective planning, forecasting, and stewardship of resources. Responsibilities include strategic planning, annual budget development, stakeholder engagement, and other administrative tasks that impact operations and business practices.This position also forecasts and tracks financial performance, leads in managing complex budgets involving multiple units and funding sources, works cooperatively with university senior leadership, and implements appropriate internal controls to maintain quality and compliance. Position Type FullTime Type of Recruitment General Public Minimum Qualifications Master's degree in Business Administration, or a related field. Experience in handling sensitive or confidential information. Experience in planning, analyzing and coordinating activities and establishing priorities. Experience in managing, supervising and evaluating assigned staff. Ability to work collaboratively with diverse stakeholders. Minimum of 5 years of administrative experience in business operations and fiscal management, which includes supervisory experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills, and abilities have been achieved. Experience in problem solving and decision-making. Preferred Qualifications Experience in thinking strategically, anticipating future consequences and trends and incorporating them into the decision process. Experience in developing and maintaining effective and cooperative working relationships both within and across organizational areas. Experience in management and supervisory principles and practices. Conditions of Employment Job Open Date 10/30/2025 Open Until Filled Yes Application Review Date 11/13/2025 Job Close Date Special Instructions to Applicants / Additional Materials Required Criminal Background Check The final candidate is required to complete a criminal history check. Department Information Equity Statement It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply. Reasonable Accommodation Request If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at *************. Pay Transparency Nondiscrimination Provision The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information. ODU Statement Old Dominion University, located in Norfolk, is Virginia's forward-focused public doctoral research university with more than 23,000 students, a top R1 research ranking, rigorous academics, an energetic residential community and initiatives that contribute $2.6 billion annually to Virginia's economy.
    $81k-141k yearly est. 60d+ ago
  • Director of Auxiliary & Business Services

    Elizabeth City State University

    Chief operating officer job in Elizabeth City, NC

    The primary purpose of this organizational unit is to provide total financial management of essential goods and services to our students, faculty, staff and other clientele. This unit meets the needs through the self-supported operations, servicing individuals and supporting the institution's mission. Auxiliary and Business Service departments including Auxiliary Administration, Venue Reservations, Book Store, Food Service, Mail Room, One Card, Ticket Office, Royalties Management, and Property Rental. Description of Work The primary purpose of this position is to supervise the management and operations of the institutional revenue producing business departments and activities. This position plans and directs the activities of the University's Auxiliary and Business Services to support University users and develop policies and procedures to establish and maintain compliance. This position provides leadership and guidance for Auxiliary Administration, Venue Reservations and Conferences, Book Store, Food Service, Mail Services, One Card (Viking ID Services), Ticket Office, Royalties Management, and Property Rental. The Director ensures these services support the institution's mission, meet the needs of students, faculty, and staff, and operate with financial sustainability and high customer satisfaction. Competencies/Knowledge Skills, and Abilities Required in this Position Possess knowledge of accounting and auditing procedures; Ability to analyze financial sales and commission revenue trends. Possess knowledge of the processes, trends, and best practices in the auxiliary services industry. Possess strong analytical and problem solving skills. Possess the ability to communicate effectively with both oral and written instructions with a wide range of individuals and constituencies in a diverse community. Possess computer and management skills. Must possess a working knowledge of University policies and procedures. Must possess organizational skills to adequately manage simultaneous projects and supervisory responsibilities. Minimum Training and Experience Possess a bachelor's degree in business, accounting or related field with two years of managerial experience in retail and/or a combination of education and experience. License or Certification Required by Statute or Regulation Management Preferences * Five years of related experience, including three years of managerial experience in a university bookstore and/or food service operation * Master of Business Administration (MBA) or equivalent * Ability to develop leadership training and employee training programs. * Ability to work in a diverse, collaborative, and team-oriented environment. * Ability to work some evenings and weekends or special times as assigned. Position Recruitment Range Position Category Staff Position Status Permanent Full Time FLSA Exempt
    $118k-164k yearly est. 60d+ ago
  • Director of 3rd party Operations

    Bill Gosling Outsourcing

    Chief operating officer job in Hampton, VA

    Join a Team That's Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results! The Director, Operations works with Senior Management to create the vision of the Company and the type of business philosophy and culture the Company aspires to attain. They are accountable for the overall performance and budget of their multiple client groups/ business segmentation/ cross-geographic footprint (where applicable). They set objectives, analyze metrics, ensure that the company and staff meet goals and provide reliable, efficient support for our clients. They are also responsible for hiring, training, preparing and motivating their teams to provide excellent service to customers and clients. What You'll Do: * Work with the President and senior management to create and ensure the Company vision and core values are integrated into our operational strategies. * Ensure the productivity of departments or multiple P-and-L groups so that Company and client goals/ SLAs are met or exceeded * Understand Client SLAs and contractual requirements to ensure we meet objectives - Overall client facing responsibility * Manage all inventory in line with company requirements * Ensure that all necessary facilities and/or tools are available for use by employees * Approve recommendations for hiring, transfer, promotion, or dismissal of staff, as is appropriate * Monitor staffing levels in accordance with the Resource Balancing QAP to ensure that Company resources are being efficiently and effectively allocated * Develop strong client relationships in a professional and appropriate manner, in accordance with the Company's Mission Statement, Promise of Performance, and Company Policy * Manage all client reporting and internal reporting and billing requirements in a timely manner * Performance manage direct reports and overall team to ensure we grow and develop our talent * Develop strategies to enhance productivity or improve processes and procedures * Prepare monthly forecasts, revenue and expenses for portfolios * Motivate staff through established incentive programs or ad hoc contests * Establish work schedules to meet Company and client requirements * Responsible for performance by the firm of its obligations under the SMCR, including implementation and oversight (UK specific) * Champion company core values and other company programs to engage and motivate our employees * Other duties as assigned Education North America - Minimum High School Diploma or equivalent is required Philippines - Minimum of 2 years post-secondary or equivalent is required Costa Rica - No Minimum requirement United Kingdom - No Minimum requirement Experience 5 years experience in an Operations Manager role or equivalent external experience Certificates/Licenses Must be able to be licensed with the appropriate collection/trace licenses for all applicable jurisdictions, if required What We're Looking For: INFORMATION SECURITY RESPONSIBILITIES All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us? * Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement. * Comprehensive Training: We offer extensive paid training to ensure you're equipped for success. * Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do. * Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. * Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections. * State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. * Rewarding Work: Help businesses grow while making a real difference in people's lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - *********************************** By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing's Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!
    $81k-141k yearly est. Auto-Apply 33d ago
  • President's Office Fellow

    Christopher Newport University 4.3company rating

    Chief operating officer job in Newport News, VA

    Working Title President's Office Fellow Position Number FA439 FLSA Exempt Appointment Type Full Time Sensitive Position No Sensitive Position Statement requires a fingerprint-based criminal history check. . Campus Security Authority Yes Campus Security Authority Statement This position is designated as a Campus Security Authority. A Campus Security Authority (or CSA) is defined as an "official of the institution with significant responsibility for student and campus activities." A CSA is required to immediately report any crime that is reported to them to the University Police who will then review, evaluate, and investigate the reported crime. Annual training is required by the Department of Education for all personnel who have been designated as a Campus Security Authority. Designated Personnel Yes Designated Personnel Statement This position is a "designated position" meaning this position could potentially be required to work (depending on the event) during an emergency closing. Statement of Economic Interest No Statement of Economic Interest Statement This position does NOT require a Statement of Personal Economic Interest. Restricted Position No Restricted Position Statement A restricted position would be subject to availability of funding. This is NOT a restricted position. Chief Objective of Position The President's Fellow supports the Office of the President. The position will be responsible for executing and completing special projects and initiatives consistent with the priorities of the president and his senior staff. They will also serve as a representative of the Office of the President and will accompany the president to a myriad of events (e.g., admission events, alumni events, community engagements). This position is generally a one-year appointment but may be renewed for two additional one-year appointments at the discretion of the president. Work Tasks * Works directly with the Deputy Chief of Staff and Executive Administrative Assistant to ensure that day-to-day activities within the administration of the office are executed effectively and in a timely manner. * Receives and screens visitors to the President's Office, provides assistance and directs them to appropriate personnel and locations when necessary. * Answers incoming telephone calls and screens and directs them accordingly * Interacts with students, parents, faculty, administrators, and local and state government officials. * Manages and completes special projects and prepares reports consistent with and in response to the priorities of the President and senior staff. * Meets with potential students and families and provides feedback on the CNU experience. * Serve as a liaison from the President's Office to other administrative offices on matters related to student issues and concerns and directs students, parents and community questions to the appropriate person and/or office. * Supports the President at events and is responsible for appropriate follow-up with prospective students, parents, alumni, donors and friends. * Assists the Deputy Chief of Staff and Executive Administrative Assistant with events that involve the President including logistics and maintaining RSVP lists. * Assists with administrative support by answering incoming phone calls, prioritizing and relaying messages, and assisting with copies and materials. * Provides administrative support to the Deputy Chief of Staff and other office staff in a professional and timely manner. * Assists with composing and distributing of the President's correspondence, and, when applicable, organize celebration events/gifts on behalf of the President and other senior leaders. * Delivery of items (reports, proposals, letters, contracts, etc.) when needed. * Attend events and speaking engagements with the President and, when necessary, travels with the President to off campus events and meetings. This will include working some nights and weekends. * Assist in the preparation for Board of Visitors meetings. * Ensure that all Presidential office matters are maintained at the highest level of confidence. * Responsible for ensuring that the President's Office spaces (conference room, servery, file room are kept tidy and ready for business/meetings). * This position is designated as a "responsible employee" who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty. * Develops and maintains very positive and professional customer service and/or relations within the office/department and with all constituencies to include students, faculty, staff, guests, and employees. Demonstrates a positive and professional attitude and treats everyone with dignity and respect. Fully supports the "Student's First" value at CNU and routinely goes the extra mile in providing service. * · Follow workplace safety regulations and adhere to applicable standards, processes, and programs established for your position. * Report unsafe work conditions to your supervisor. * Immediately report work-related incidents to your supervisor and participate in accident investigation requests. Knowledge, Skills, Abilities (KSA's) related to position Excellent interpersonal, oral and written communication skills. Demonstrated ability to work effectively with people in a professional, pleasant, helpful and courteous manner. Excellent written composition skills along with strong organizational skills. Demonstrated ability to multitask, work independently and manage projects. Required Education Excellent academic record. December 2025, or May 2026 graduate of Christopher Newport University. Additional Consideration - Education Experience Required Experience providing leadership to peers. Additional Consideration - Experience Prior experience and involvement with extracurricular activities and community service. Salary Information Starting at $45,205, Commensurate with Education and Experience. CNU Information Christopher Newport University is anchored in excellence, and that is reflected in our ranking as the #1 regional public university in Virginia and #3 among regional public universities in the South. We are an inclusive and kind community, founded on our shared values of honor, scholarship, service and leadership. We offer an outstanding liberal arts education provided by dedicated, gifted teacher-scholars who are supported by a compassionate team of faculty and staff. Our 4,500 undergraduate and graduate students pursue more than 90 areas of study, as they live and learn on a largely residential campus. CNU's on-campus performing and visual arts centers offer Broadway shows, world-class performances, engaging exhibitions, transformative lectures and classes, and more. Our athletics program is the winningest at any level in Virginia. Christopher Newport University is in the heart of Newport News, a vibrant city with breathtaking scenery and unique experiences. The city and region offer affordable neighborhoods, local and name-brand shops, diverse dining options, local parks and water access, and fun recreational opportunities. Whatever your interests and goals, you belong at CNU! For further details and information about Christopher Newport, visit cnu.edu. Is this position telework eligible? No Telework Eligibility Disclaimer Posting Detail Information Posting Number AP433P Number of Vacancies Posting Date 11/20/2025 Review Begin Date 12/07/2025 Application Instructions Interested parties are requested to submit a cover letter; current resume; and the names, addresses, and telephone numbers of at least three professional references at the time of application. This position will be posted until filled; however, review of applications will begin on 12/07/2025. Search finalists are required to complete a CNU sponsored background check. Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling **************. Quick Link for Internal Postings *********************************** EEO/Diversity Statement(s) Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity. Notice of Non-Discrimination & Title IX Policy Statement
    $45.2k yearly 41d ago
  • Director of 3rd party Operations

    Bill Gosling Outsourcing Corp

    Chief operating officer job in Hampton, VA

    Join a Team That's Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! The Director, Operations works with Senior Management to create the vision of the Company and the type of business philosophy and culture the Company aspires to attain. They are accountable for the overall performance and budget of their multiple client groups/ business segmentation/ cross-geographic footprint (where applicable). They set objectives, analyze metrics, ensure that the company and staff meet goals and provide reliable, efficient support for our clients. They are also responsible for hiring, training, preparing and motivating their teams to provide excellent service to customers and clients. What You'll Do: Work with the President and senior management to create and ensure the Company vision and core values are integrated into our operational strategies. Ensure the productivity of departments or multiple P-and-L groups so that Company and client goals/ SLAs are met or exceeded Understand Client SLAs and contractual requirements to ensure we meet objectives - Overall client facing responsibility Manage all inventory in line with company requirements Ensure that all necessary facilities and/or tools are available for use by employees Approve recommendations for hiring, transfer, promotion, or dismissal of staff, as is appropriate Monitor staffing levels in accordance with the Resource Balancing QAP to ensure that Company resources are being efficiently and effectively allocated Develop strong client relationships in a professional and appropriate manner, in accordance with the Company's Mission Statement, Promise of Performance, and Company Policy Manage all client reporting and internal reporting and billing requirements in a timely manner Performance manage direct reports and overall team to ensure we grow and develop our talent Develop strategies to enhance productivity or improve processes and procedures Prepare monthly forecasts, revenue and expenses for portfolios Motivate staff through established incentive programs or ad hoc contests Establish work schedules to meet Company and client requirements Responsible for performance by the firm of its obligations under the SMCR, including implementation and oversight (UK specific) Champion company core values and other company programs to engage and motivate our employees Other duties as assigned Education North America - Minimum High School Diploma or equivalent is required Philippines - Minimum of 2 years post-secondary or equivalent is required Costa Rica - No Minimum requirement United Kingdom - No Minimum requirement Experience 5 years experience in an Operations Manager role or equivalent external experience Certificates/Licenses Must be able to be licensed with the appropriate collection/trace licenses for all applicable jurisdictions, if required What We're Looking For: INFORMATION SECURITY RESPONSIBILITIES All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us? Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training: We offer extensive paid training to ensure you're equipped for success. Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people's lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - *********************************** By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing's Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!
    $81k-141k yearly est. Auto-Apply 34d ago
  • Market Associate Center Operations Director

    Chenmed

    Chief operating officer job in Hampton, VA

    We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Director directs and administers the day-to-day operations of a medical center. The incumbent in this role is responsible for the overall performance of the operational, economical, sales and people-related center level goals. He/She partners closely with the center's clinical leadership to ensure patient care, service and clinical metrics, goals and objectives meet and/or exceed expectations. The Associate Director Center is an individual that, first and foremost, has a strong desire to serve others. The incumbent must be equally comfortable greeting patients in the waiting room, engaging with PCPs to further the ChenMed Way, leading a diverse staff, growing a business and owning a profit and loss budget. This service-oriented individual has a keen understanding of how serving others results in staff that is better developed and more capable, and patients that are more engaged in their health, thereby yielding better patient outcomes. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * Owns and operates an average annual budget in excess of $20M for a medical center; staffing up to 30 employees and regularly servicing an average of less than 12,000 patients per year. * Leads growth strategy for center around membership growth and community outreach. * Leads people, coordinates and inspires the team and achieves results under challenging circumstances. * Works comfortably with financial statements, and financial concepts, in a service organization. * Provides extraordinary customer service to all internal and external customers (including patients and other Chen Medical team members). * Monitors office communication and performance to ensure that front desk, referrals and care promoter teams operate in an efficient, accurate and customer-focused manner. * Collaborates with team leaders to conduct performance evaluations of team members and complete any required disciplinary actions. * Attends all growth related events. * Monitors the number of patients and wait times to ensure proper flow of patients from check-in through appointment to check-out. * Addresses and resolves all customer-service or team member issues. * Ensures accuracy of all incoming and outgoing information including supplies, invoices, billing requests and patient records. * Works in partnership with the Sales and Marketing COE in developing strategies to increase and retain membership. * Applies a bias towards frugality and creativity when it comes to problem solving for operational challenges, seeking to improve people, process and systems resolutions before increasing costs and complexity. * Utilizes a keen sense of business acumen that assists with understanding our business, appreciating the various operating levers to utilize for success and driving significant new patient growth in their center. * Collaborates with the Leadership Team and Administrators in relation to strategic business planning. * Demonstrates an astute sense of ownership; the successful Director, Center drives center success from all dimensions - people, finance, service, growth and outcomes, as if they owned the organization. * Maintains an awareness of the competitive healthcare environment; actively drive sales and ensures that ChenMed's family of companies' level of service exceeds all other healthcare providers. * Performs other duties as assigned and modified at manager's discretion. Other responsibilities may include: * Conducts tours for prospective patients and ensures New Patient paperwork is completed and in chart. * Works with PCPs to assist with scheduling meetings with patients and/or writing letters to/for patients. * Reviews reports to ensure target metrics are achieved and processes are being followed. * Ensures co-pays are compliantly collected and cash is reconciled and deposited. * Conducts walk-through of the Center to ensure a clean and safe environment, including spot checks of back office for expired medications, proper biohazard waste and medicine disposal, etc. * Conducts trainings and refreshers regarding Medicare and HIPAA compliance, ensures annual OSHA trainings occur and employees have all required certifications current in their files. * Monitors transportation and housekeeping activities. * Monitors and/or alters team member work schedules, including approval of overtime or vacations. Competencies: * Drives Results: Consistently achieves results, even under tough circumstances. * Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. * Builds Effective Teams: Building strong identity teams that apply their diverse skills and perspectives to achieve common goals. * Situational Adaptability: Effectively building formal and informal relationship networks inside and outside the organization. * Customer Focus: Building strong customer-centric relationships and delivering customer-centric solutions. * Demonstrates Self-awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. * Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals. * Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions. KNOWLEDGE, SKILLS AND ABILITIES: * Highly developed business acumen and acuity * Dynamic individual with outgoing, energetic, and collaborative personality * Possesses the knowledge, understanding, experience, skills, and abilities commensurate with managing an entity that equals or exceeds $20M in annual revenue * Introductory knowledge and understanding of and experience with full risk management contracts * Strong track record of taking on new assignments and quickly mastering new ways of accomplishing goals * Analytical, organized, driven by attaining results. Exceptionally detail-oriented with a high degree of objectivity and methodical skills to ensure accuracy of reports and data * Exceptional written, verbal, and interpersonal communication skills; comfortable with public speaking * Emotionally mature, able to initiate, conduct and navigate difficult conversations with individuals at all levels * Strategic and visionary approach to work. Innovative, creative, and continually seeking ways improve efficiency and productivity through cutting-edge, technological advancements * Openness to learning with a curiosity about the ChenMed Way and willingness to adapt to our innovative approach to improving health outcomes * Capability to effectively communicate with employees, patients, and other individuals in a professional and courteous manner * Keen ability to manage multiple projects and processes and work effectively with other team members * Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software * Ability and willingness to travel locally, regionally and nationwide up to 20% of the time * Spoken and written fluency in English * This position requires use and exercise of independent judgment KNOWLEDGE, SKILLS AND ABILITIES: * Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. * Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. * Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures * Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations * Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects * Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives * Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software * Spoken and written fluency in English * This position requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: * BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required * A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required * A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required PAY RANGE: $88,510 - $126,442 Salary EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite
    $88.5k-126.4k yearly 60d+ ago
  • President's Leadership Program Fellow

    Christopher Newport University 4.3company rating

    Chief operating officer job in Newport News, VA

    Working Title President's Leadership Program Fellow Position Number FA350 FLSA Non Exempt Appointment Type Full Time Sensitive Position No Sensitive Position Statement requires a fingerprint-based criminal history check. . Campus Security Authority Yes Campus Security Authority Statement This position is designated as a Campus Security Authority. A Campus Security Authority (or CSA) is defined as an "official of the institution with significant responsibility for student and campus activities." A CSA is required to immediately report any crime that is reported to them to the University Police who will then review, evaluate, and investigate the reported crime. Annual training is required by the Department of Education for all personnel who have been designated as a Campus Security Authority. Designated Personnel Yes Designated Personnel Statement This position is a "designated position" meaning this position could potentially be required to work (depending on the event) during an emergency closing. Statement of Economic Interest No Statement of Economic Interest Statement This position does NOT require a Statement of Personal Economic Interest. Restricted Position No Restricted Position Statement A restricted position would be subject to availability of funding. This is NOT a restricted position. Chief Objective of Position The President's Leadership Program Fellow will support the President's Leadership Program (PLP) by welcoming and orienting new students to Christopher Newport University and the President's Leadership Program. This position is generally a one-year appointment. Upon mutual agreement, the President's Leadership Program may extend a contract for one additional year (May 31, 2027). Work Tasks * Provide individualized coaching and support to PLP students, particularly first year students, related to college transition, leader development, and meaningful engagement within the CNU and Hampton Roads communities. * Assist in the oversight of the areas of Experiential Learning, Student Success, and Leadership Development within the President's Leadership Program. * Manage communication with current students through the PLP Weekly newsletter, social media platforms, and individual outreach. * Support in the planning and execution of PLP programming efforts, presentations, and events, including the President's Leadership Speaker Series, Leadership Adventure, PLP Senior Celebration, and more. * Create and host leader development workshops designed to advance students' understanding and application of leadership skills. * Contribute to the preparation of departmental reports including submissions for the Vice President of Student Affairs/Dean of Students, the Board of Visitors, and the PLP Annual Report. * Demonstrate inclusive leadership by treating all individuals with dignity and respect, valuing diversity, and fostering an environment consistent with Christopher Newport University's "Students First" philosophy. * Represent PLP at various events that support the mission of the University including but not limited to Commencement, Senior Week, President's Desserts, Orientation, Admission Events, etc. as needed. This may include work at night and on weekends. * Review and communicate safety issues and report unsafe work conditions promptly to ensure a safe and healthy workplace and reduce work-related incidents. Adhere to workplace safety regulations and follow all standards, processes, and programs relevant to the position. Report work-related incidents to a supervisor and participate in accident investigation requests. * This position is designated as a "responsible employee" who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty. * Perform other duties as assigned. Knowledge, Skills, Abilities (KSA's) related to position * Excellent interpersonal communication skills * Demonstrated organizational and time management skills * Must be highly motivated, innovative and creative * Strong computer skills * Ability to foster positive internal and external public relations * Ability to work both independently and on a team * Demonstrates positive and professional attitude Required Education * Must be a 2025 or May 2026 graduate of Christopher Newport University and a graduate of the President's Leadership Program at Christopher Newport University. * Must possess a Bachelor's Degree from Christopher Newport University at time of start date. Additional Consideration - Education Experience Required Significant demonstrated experience providing leadership to peers. Additional Consideration - Experience Prior experience and involvement with extracurricular activities and community service. Salary Information Starting at $38,478, Commensurate with Education and Experience. CNU Information Christopher Newport University is anchored in excellence, and that is reflected in our ranking as the #1 regional public university in Virginia and #3 among regional public universities in the South. We are an inclusive and kind community, founded on our shared values of honor, scholarship, service and leadership. We offer an outstanding liberal arts education provided by dedicated, gifted teacher-scholars who are supported by a compassionate team of faculty and staff. Our 4,500 undergraduate and graduate students pursue more than 90 areas of study, as they live and learn on a largely residential campus. CNU's on-campus performing and visual arts centers offer Broadway shows, world-class performances, engaging exhibitions, transformative lectures and classes, and more. Our athletics program is the winningest at any level in Virginia. Christopher Newport University is in the heart of Newport News, a vibrant city with breathtaking scenery and unique experiences. The city and region offer affordable neighborhoods, local and name-brand shops, diverse dining options, local parks and water access, and fun recreational opportunities. Whatever your interests and goals, you belong at CNU! For further details and information about Christopher Newport, visit cnu.edu. Is this position telework eligible? Yes Telework Eligibility Disclaimer This position is eligible for periodic telework as determined by the department. Eligibility is not guaranteed, and is subject to supervisor approval. Eligibility will depend on the likelihood of the employee's success in a telework arrangement and the supervisor's ability to manage telework. Departments and/or Human Resources may modify or revoke eligibility at any time. Employees will be required to sign a Telework Agreement. Posting Detail Information Posting Number AP434P Number of Vacancies Posting Date 12/01/2025 Review Begin Date 01/25/2026 Application Instructions Interested parties are requested to submit a cover letter; current resume; and the names, addresses, and telephone numbers of at least three professional references at the time of application. This position will be posted until filled; however, review of applications will begin on 01/25/2026. Search finalists are required to complete a CNU sponsored background check. Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling **************. Quick Link for Internal Postings *********************************** EEO/Diversity Statement(s) Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity. Notice of Non-Discrimination & Title IX Policy Statement
    $38.5k yearly 29d ago

Learn more about chief operating officer jobs

How much does a chief operating officer earn in Virginia Beach, VA?

The average chief operating officer in Virginia Beach, VA earns between $88,000 and $253,000 annually. This compares to the national average chief operating officer range of $81,000 to $229,000.

Average chief operating officer salary in Virginia Beach, VA

$149,000
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