Facility Administrator / CEO - Connecticut Surgery Center
Chief Operating Officer Job In Farmington, CT
Facility Administrator / CEO - Connecticut Surgery CenterJOB_DESCRIPTION.SHARE.HTML
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Farmington, Connecticut
Connecticut Surgery Center
Business Ops
Regular
Full-time
1
USD $165,000.00/Yr.
USD $195,000.00/Yr.
35497
Job Description Overview
Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.
As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge:
We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business.
We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care.
We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients.
We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines.
The new SCA Health represents who we are today and where we are going-and the growing career opportunities for YOU.
Responsibilities
CEO / Facility Administrator Role Summary: Accountable for executing the growth strategy, direct P&L responsibility and
overall goal execution of one SCAH facility.
Key Roles:
• Clinical Quality and Patient Safety: Champion SCAH's HRO Journey with responsibility to ensure leaders, teams, and physicians achieve clinical excellence and drive zero harm through adoption and standardization of Clinical Quality standards
• Facility Partnership Performance: Leads, mentors and develops a high performing facility team of clinical and operational professionals focused on clinical quality outcomes, volume growth drivers, labor efficiencies and operational excellence
• Support Teammates: Leads, mentors and develops a high performing facility team of clinical and operational professionals focused on clinical quality outcomes, volume growth drivers, labor efficiencies and operational excellence
Key Responsibilities:
• Drive Excellent Clinical Quality
• Effectively drives and sustains a zero patient harm culture
• Proactively collaborates with physicians to meet patient needs and exceed patient expectations
• Effectively builds and manages a team of high-performing clinicians to deliver excellent patient care
• Leads and/or partners with Medical Executive Committee, Governing Body, and Board of Managers in developing clinical guidelines and implementing the center's response to the changing healthcare needs of the community
A CEO (Practice Administrator) leads and develops teams.
• Leads, mentors, and develops a team of clinical and business professionals, focused on clinical quality outcomes, volume growth drivers, labor efficiencies, supply chain management, and revenue cycle optimization consistent with SCA's mission, vision and values
• Utilizes effective hiring and development processes combined with sound judgment and decision making to ensure a high performing team is in place
• Provides teammates with the authority, accountability, training, information and resources to achieve their full potential and successfully drive the center's performance
• Strong interpersonal skills and communication style that will develop confidence in the team they lead and keep the attention of the broader organization and ensure that clear expectations are communicated
• Creates a vision, momentum, and process that that leads others to embrace change
• Drives organizational capability by building a highly committed and capable management team at center
• Assesses, attracts, retains and develops internal personnel to meet performance expectations and future infrastructure expansion needs
• Emotional maturity and ability to create change in an environment where the structure may evolve rapidly
• Serves as on-site personnel director and ensures fair and prompt resolution of teammate complaints, grievances and operating proble
• Drive top-line growth & cultivate strong physician relationships.
• Owns and is accountable for organic top-line growth via increased volume, strategic service line growth, new physician recruitment, and increasing volume from existing physicians
• Designs and executes physician recruitment and marketing programs designed to drive case volume growth via partnerships with physicians, medical groups, health system partners, local employers and third-party payers
• Initiates, develops and maintains strong physician relationships to support topline growth, governance, board/partnership interests, and trust/confidence in SCA as a preferred partner and management company
• Recommends, develops and executes short- and long-term strategic plans that drive best in class clinical, financial, and operational results
• Partners with Regional Lead and other SCA leaders to design and implement various growth initiatives and operational effectiveness opportunities
• Leads operational excellence.
• Responsible for the center's P&L, including managing financial controls and reporting
• Implements and maintains annual strategic business plans that best serves the partnership and the local market dynamics
• Proactively collaborates with SCA corporate departments in order to identify and implement best practices related to clinical quality, volume growth, and operational excellence
• Safeguards the Center's assets and ensures that Center's building and/or tenant improvements and equipment are maintained in good working order and in compliance with local, state and federal regulations
• Oversees facility management, life safety codes and environment of care requirements and is proactive in managing the facility operations
• Maintains center operations in compliance with regulatory requirements and accrediting body standards at all times
• Provide support including (but not limited to): Medical Records, Credentialing, Admissions/Intake, Accounts Payable, Billing, Collections, Insurance Verification, Transaction, Posting, Clinical Logs and other duties as needed
USD $165,000.00/Yr. USD $195,000.00/Yr.
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Director of Business Banking
Chief Operating Officer Job In Rocky Hill, CT
Nutmeg State Financial Credit Union has a tremendous opportunity for an experienced Business Banker as the incoming Director to lead and execute strategies to achieve business loan and deposit growth goals established by the organization.
This individual will create an operational soundness of business loans and deposit growth targets while pursuing new business opportunities to expand the credit union's portfolio. The Director will be a key participant and influencer in strategic meetings while presenting ideas that will lead to developing a valuable membership engagement.
Reporting to the Chief Lending Officer, the incoming leader will monitor the performance of the business banking portfolio, conduct annual reviews, and manage a team of business banking professionals. Partnering with compliance and legal to address any regulatory issues, creating sound business practices will be a critical area of responsibility in this role. Experience in managing relationships with external vendors and service providers, while monitoring vendor performance and reporting any findings to senior leadership.
A bachelor's degree in business, finance, or related field is required; MBA or relevant advanced degree is preferred. A minimum of five to seven years of experience in business banking, with at least two to four years in a leadership role. Experience in contract negotiations and a proven track record of achieving business loan and deposit growth goals is a requirement in this position.
About Nutmeg State Financial Credit Union:
Nutmeg State Financial Credit Union (NSFCU) is a member-owned, not-for-profit financial cooperative headquartered in Rocky Hill, Connecticut. With combined assets of $720 million and over 50,000 members, Nutmeg State Financial Credit Union's core focus is strengthening communities through relationships and providing a sense of belonging. Membership at Nutmeg State Financial Credit Union is open to you if you are a member of the Community Impact Fund, or if you live, work, worship, attend school or volunteer in Hartford County, Middlesex County, Tolland County, New Haven County or the Fairfield County towns of Bridgeport, Shelton, Stratford, Trumbull, Fairfield, Norwalk and Westport, CT. Membership requires a savings (share) account with a $5 minimum balance requirement.
Associate Director of Total Rewards
Chief Operating Officer Job In Worcester, MA
M SEARCH has been exclusively retained to search for our higher-education client's next Associate Director of Total Rewards in Worcester, MA. This is a unique opportunity to take a hands-on role in shaping the total rewards strategy, including compensation, performance management, employee success, benefits, and wellness programs. A key priority for this role is leading the implementation of the university-wide compensation and classification system while partnering with various departments to support their HR needs.
Key Responsibilities:
Total Rewards & Compensation:
Lead the development and management of innovative wellness programs
Elevate our benefits programs, ensuring they are competitive, comprehensive, and compliant with all regulations
Conduct in-depth benchmarking and market analysis to keep our benefits offerings top-notch.
Drive our compensation strategy, ensuring fair, competitive, and performance-driven pay practices
Conduct regular salary surveys and provide strategic compensation advice to leadership
Lead the implementation of the university's compensation and classification system, ensuring alignment with organizational goals and market standards
Develop a merit-based performance management infrastructure, ensuring the design, analysis, execution, and oversight of a newly developed process
General knowledge of HRIS and ERP systems, preferably Banner
HR Operations:
Be the go-to HR partner for your assigned departments, offering hands-on support in employee relations, performance management, and conflict resolution
Administer HR policies and procedures, ensuring they are consistently applied and understood
Conduct insightful exit interviews and use feedback to drive continuous improvement in HR practices
Participate in HR projects and initiatives that enhance our workplace and employee experience
Maintain accurate and up-to-date employee records in the HRIS and other systems
Requirements:
Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree preferred
A minimum of 7 years of HR experience, with a strong focus on benefits administration, compensation, and wellness programs
Proven experience as an HR generalist with deep knowledge of employee relations, performance management, and talent development
Strong operational skills and the ability to manage multiple tasks and projects simultaneously
Excellent problem-solving abilities and a practical approach to addressing HR challenges
Outstanding communication and interpersonal skills, capable of building strong relationships at all levels
Proficiency in HRIS and other relevant software applications
HR certification (PHR/SPHR, SHRM-CP/SHRM-SCP) is highly desirable
Experience with Banner HR desired, but not necessary
Experience with Interview Exchange / Hirezon desired, but not necessary
Assistant Vice President of Modernization
Chief Operating Officer Job In Worcester, MA
ABOUT THE COMPANY:
The company is responsible for processing, coordinating, monitoring, and facilitating the operation of the modernization administrative and project workload. The AVP reports directly to the Vice President of Modernization (VP) and works closely with the VP regarding project coordination, management of the Construction Project Managers and their work assignments, as well as project forecasting for future years. The AVP works in collaboration with the department architect, and other department staff as well as with staff members from the Finance and Procurement Departments to achieve departmental goals. This position is a full-time, onsite (not remote), fully benefited position. Hours of operation are Monday through Friday, 8:00 a.m. - 4:30 p.m. with occasional work outside of normal business hours anticipated. This position requires frequent travel around the City of Worcester to various WHA worksites.
ABOUT THE ROLE:
The Assistant Vice President of Modernization (AVP) is responsible for processing, coordinating, monitoring, and facilitating the operation of the modernization administrative and project workload. The AVP reports directly to the Vice President of Modernization (VP) and works closely with the VP regarding project coordination, management of the Construction Project Managers and their work assignments, as well as project forecasting for future years. The AVP works in collaboration with the department architect, and other department staff as well as with staff members from the Finance and Procurement Departments to achieve departmental goals. This position is a full-time, onsite (not remote), fully benefited position. Hours of operation are Monday through Friday, 8:00 a.m. - 4:30 p.m. with occasional work outside of normal business hours anticipated. This position requires frequent travel around the City of Worcester to various WHA worksites.
RESPONSIBILITIES:
Administrative coordination, project planning, and reporting.
Assists in the preparation and monitoring of the HUD Capital Fund Program, Massachusetts Public Housing Formula Fund Program and associated Worcester Housing Authority and Building Futures, Inc. Programs.
Monitors modernization budgets for assigned projects, and coordinates such with the Finance and Procurement Departments to assure timely payments and budget compliance. This includes grant management processes.
Reviews all award letters and other correspondence related to award of a contract and provides input, feedback, and communication relative to same. For example, Notice to Proceed (NTP) and Board Memos.
Maintains accurate records and prepares reports, exhibits, charts, and minor research projects, as requested.
Helps the Vice President in developing and executing department goals and appropriately managing and coordinating with staff to achieve those goals.
Maintains internal software databases (Contract Register) and tracking systems (EPIC and CapHUB) to monitor and track department projects through to completion in adherence with project timelines and budgets.
Monitors and audits the Modernization Department central filing system including the archiving of construction documents, plans, specifications, and job folders.
Assists the VP in reviewing, selecting, and assigning architecture and engineering firms to projects that align with their strengths.
Reviews and reports on data to internal management and various funding agencies, as requested, including (but not limited to) change orders, grant applications, and bid documents.
Attends and/or facilitates meetings in the absence of the VP, as requested. Some of these meetings may be outside of normal business hours.
Assists in the research and technical preparation of construction and contract documents, including engineering and architectural specifications, and the preparation of bid packages.
Prepares all required reports, grant fund payment requisitions, and budget revisions, including the Environmental Reviews (PAR 58).and Assessments.
Assists the VP in maintaining scheduling, workloads, performance management, and time management for department staff.
Reviews all project close-out duties in collaboration with the Project Managers, VP of Modernization and Finance department.
QUALIFICATIONS:
College degree in business, architecture, or a related field. 10 years of verifiable related experience will be considered.
REQUIRED SKILLS:
Massachusetts construction supervisor's license is preferred.
Minimum of three (3) years of experience working in a modernization (or similar) department; experience in government-funded housing modernization or rehabilitation programs preferred.
Knowledge of EPIC and CapHUB, CIMS/CPS, Intelligrants/AP software systems is preferred.
Considerable experience with state and federal bidding requirements (Massachusetts Certified Public Procurement Official (MCPPO) certification a plus.
Understanding of government procurement practices including HUD Handbook 7460.08 Rev 2, MGL c.7. c.30B, c.30/39M, and c.149.
Working knowledge of state and HUD capital funding regulations.
Knowledge of HUD Comprehensive Grant Program (HUD Capital Fund Guidebook - 2016 edition).
Proficiency with accounting/project management tools and systems.
Ability to prepare and monitor budgets.
Strong knowledge of building physical systems and building technology; ability to read and understand blueprints, bids, and specifications.
Exceptional organization skills, attention to detail, and ability to work independently and proactively.
Strong interpersonal communication skills, both oral and written.
Proficient computer skills, specifically with Microsoft Office (particularly with Word, Excel, Power Point, Outlook and Teams).
Possess a valid, insurable driver's license.
Ability to be relied upon to be available for work.
PAY RANGE AND COMPENSATION PACKAGE:
$70,000- $78,000
EQUAL OPPORTUNITY STATEMENT:
Include a statement on commitment to diversity and inclusivity.
Director of Operations
Chief Operating Officer Job In North Brookfield, MA
The Director of Operations is responsible for overseeing all aspects of the manufacturing operations, ensuring efficient production, adherence to quality standards, continuous improvement, and a safe working environment. This role involves strategic planning, operational execution, and leadership across production, supply chain, quality assurance, and logistics. The Director of Operations will work closely with senior leadership to align operational goals with company objectives, drive profitability, and enhance operational efficiency.
LOCATION: North Brookfield, MA
SALARY: $125,000-$135,000 annually
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Operational Leadership: Oversee day-to-day manufacturing operations, ensuring smooth execution of production schedules, optimal resource utilization, and adherence to operational goals.
Strategic Planning: Develop and implement long-term operational strategies that align with company goals, including capacity planning, workforce management, and technology integration.
Continuous Improvement: Lead continuous improvement initiatives (e.g., lean manufacturing, Six Sigma) to improve efficiency, reduce waste, and enhance overall productivity.
Budget & Cost Management: Manage operational budgets, analyze costs, and implement cost-saving measures without compromising quality or safety standards.
Production Planning: Ensure production schedules are met by coordinating with procurement, supply chain, and production teams, while maintaining high-quality standards.
Supply Chain Management: Collaborate with supply chain teams to ensure the timely delivery of materials and components, while maintaining optimal inventory levels and supplier performance.
Quality Assurance: Implement and oversee quality control processes to ensure that products meet the required specifications and standards.
Safety & Compliance: Ensure that all manufacturing operations comply with local, state, and federal regulations, and promote a strong culture of workplace safety.
Team Leadership: Lead and mentor department managers and production staff, fostering a culture of accountability, teamwork, and continuous improvement. Identify skill gaps, and implement training programs to enhance team capabilities.
Performance Monitoring: Establish and track key performance indicators (KPIs) across all areas of operations, analyzing performance and implementing corrective actions as needed. Communicate output to senior leadership and relevant teams.
Cross-Functional Collaboration: Work closely with departments such as Engineering, Quality, Supply Chain, Sales, HR, and Finance to align operations with broader business objectives.
Technology Integration: Identify and implement new technologies and automation solutions to improve manufacturing efficiency and competitiveness.
Customer Focus: Ensure that operational processes support timely delivery and customer satisfaction by maintaining high standards of quality and responsiveness.
Perform other similar duties as responsibilities necessitate or as requested by supervisor.
SUPERVISORY RESPONSIBILITIES
· Plant Management
· Safety
· Continuous Improvement
· Production Planning & Scheduling
· Shipping & Receiving
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree in Engineering, Business Administration, Operations Management, or a related field. An MBA or advanced degree is preferred.
Minimum 10+ years of experience in operations management, with at least 5 years in a leadership role within a manufacturing environment.
Strong knowledge of manufacturing processes, supply chain management, and lean manufacturing principles.
Proven track record of driving operational improvements and managing large teams.
Experience with ERP systems and data-driven decision-making.
Strong financial acumen and experience managing budgets and operational costs.
Excellent communication, leadership, and problem-solving skills.
LANGUAGE SKILLS
Ability to read; analyze and interpret general business periodicals, professional journals, technical procedures or government regulations. Ability to write reports, business correspondence, and procedural manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest commissions, proportions, percentages, area circumference, and volume. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
COMPETENCIES:
To perform the job successfully, an individual should demonstrate the following competencies:
· Analytical - Synthesizes complex or diverse information; collects and researches data, uses intuition and experience to complement data; designs workflows and procedures.
· Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations, uses reason even when dealing with emotional topics.
· Customer Service - Manages difficult or emotional customer situations, responses promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meet commitments.
· Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others; ideas and tries new things.
· Oral and Written Communication - Speaks and writes clearly and persuasively in positive and negative situations; listens and gets clarification; responses well to questions, demonstrates group presentation skills, participates in meetings.
· Teamwork - balances team and individual responsibilities; exhibits objectivity and openness to others; views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
· Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
· Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
· Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality
· Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
· Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
COMPUTER SKILLS
To perform this job successfully, an individual should have knowledge of
· SAP S/4HANA
· Microsoft Office
Vibram is a growth company looking for team members to grow with it. Vibram offers a generous total rewards package, a casual work environment and a collaborative atmosphere for professional development.
Vibram is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Director of Operations
Chief Operating Officer Job In Hartford, CT
Established in 1970, Orthopedic Associates of Hartford is one of the area's largest and most respected orthopedic specialty groups. We have a team of over 270 physicians and employees working together to provide the best care for our patients. In support of high-quality patient care, we are currently seeking an experienced Director of Operations.
Orthopedic Associates of Hartford is an equal opportunity employer offering competitive compensation and benefits including health, dental, life and short-term disability insurance, a generous PTO policy, and a 401(k) and profit-sharing plan. Our dedicated and hardworking community of physicians and employees strive to cultivate an environment of care and compassion, with each member playing an essential role in delivering excellent orthopedic care to our patients. We welcome you to join our group and contribute to our pursuit for orthopedic excellence.
Summary
The Director of Operations is responsible for the day-to-day operations of OAH ensuring high performance results-oriented clinic related operations. This role will involve coordination with care providers, management teams and staff to ensure efficient clinical and financial workflows as well as vetting and implementing new technologies and services.
Primary Responsibilities:
Provides guidance and leadership to direct-report managers (patient registration, medical executive assistants, radiology, casting, transcription and advanced practitioners).
Develops and uses benchmarking data, operational metrics and dashboards to monitor workflow performance and quickly identify and address outliers.
Works with providers, direct reports and others as needed to develop and implement workflows and operational policies allowing providers to efficiently and effectively treat patients, while ensuring an efficient and effective revenue cycle.
Defines and monitors accuracy and performance of direct reports and performs performance reviews; ensures direct reports do the same for their staff. Provide input to assist managers of indirect reports.
Collaborates effectively with IT regarding software (EPIC, Medstrat and others) as needed to ensure meaningful use of clinical systems.
Collaborates with the Business Office team to effectively react to denials and errors identified in the Revenue Cycle. Creates and communicates policies and procedures as needed.
Assists in identifying expense reduction and revenue enhancement opportunities. Researches new technologies, methods and workflows to ensure efficient operations.
Evaluates office space use and works with direct reports on effective and efficient office staffing. Staffs clinics appropriately.
Additional Responsibilities:
Assists and coordinates with staff working on facilities management, including repairs, new construction, medical equipment needs, and security.
Fosters and maintains relationships with 3rd party vendors and service providers.
Functions as a senior staff member handling both routine and complex issues and problems from internal staff, providers, patients and vendors. Reacts timely and proactively.
Communicates effectively, professionally and compassionately with patients, physicians, staff and outside partners and vendors.
Communicates positively and supports ongoing growth and changes.
Works effectively as a management team member - offering support, making suggestions, accepting change in an appropriate manner.
Ensures team is following OAH policies and procedures.
Reports all necessary information and/or unusual occurrences in accordance with established policies and procedures.
Follows all Federal and State guidelines in accordance with patient privacy (HIPAA), OSHA, etc. as applicable.
All other duties as assigned.
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Requirements:
Qualifications of this position include, but may not be limited to:
· Bachelor's degree in health care administration, business administration or related degree.
· Minimum seven years of experience in health care administration setting.
· Five -seven years of experience managing staff.
· Excellent oral and written communication skills.
· Proficient with organizational / project management skills.
· Demonstrated experience working independently and being a proactive self-starter.
PM22
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Director of Operations
Chief Operating Officer Job In Hatfield, MA
Myers Produce is a women-run regional distributor and trucking company operating out of hubs in Western Massachusetts and Northern Vermont. We offer distribution, freight, and warehousing services to farmers and producers throughout our region. We source from within the Northeast as a rule, and the majority of our sources are certified organic. We carry fresh produce, fresh fruit, eggs, meat, cheese, grains, flowers, and added value products. Our customers are predominantly independent retail stores and restaurants in New York City, the Greater Boston Area, the Cape, and the Hudson Valley.
Myers Produce is seeking a full-time Director of Operations to join our Core Management Team. The Director of Operations will work closely with the Owner and Business Development Director, and will supervise and support four department leads. This is a hybrid role: primarily in-person in Hatfield, MA, but with some work that can be done remotely. Experience in transportation or logistics is required.
Responsibilities include:
Working with the Core Team to envision and shape the future of Myers Produce, including the reach of the geographic area we cover, the size of our fleet, the capacity of our infrastructure, and the nature of the workplace that we provide for our team.
Working with the Core Team to establish annual objectives for our Operations Department.
Monitoring, analyzing, and supporting the progress of the Operations Department towards annual objectives.
Recognizing successes and addressing challenges within the Operations Department.
Supervising and supporting four department leads: the Operations Department Manager, Warehouse Manager, Team Manager in MA, and Freight Manager (/Team Manager in NY).
Supervising tasks and managing events related to compliance, in particular: compliance with the regulations of the Federal Motor Carrier Safety Administration, the Department of Transportation, the Department of Health, the USDA, and the Food & Drug Administration.
The ideal candidate:
Has at least three years of experience working in transportation, logistics, or compliance.
Has at least two years of experience managing a team responsible for physical work.
Has experience with Airtable, QuickBooks Online, Slack, and Google Suite applications.
Compensation: Expected range of $70,000 to $85,000, depending on experience.
Benefits include:
Qualified Small Employer Health Reimbursement Arrangement (QSE-HRA) Plan
SIMPLE IRA with an employer match of 3%
Consistent Set of Paid Holidays, including at least one week at end of December
PTO starting at ten days per full work year, and increasing annually
Dependent Care FSA and Commuter Benefits FSA
Commitment:
We are looking to fill this position by February 2025.
Two-year commitment required.
To apply for this position, please email an up-to-date resume to **********************, a brief letter expressing your interest and availability, and the name and contact information for at least one reference from your current or recent employment. Please use the subject line "Operations Director Application: [Your Name]."
MDS Director (RN)
Chief Operating Officer Job In Stafford Springs, CT
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A Great Place to Work
National Health Care Associates is proud to welcome the Evergreen Center for Health & Rehabilitation to our affiliate family!
We think that you are going to love it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and those that love them. You will enjoy lasting bonds with the families you meet and with the teams you work on. And as National grows with the acquisition of Evergreen, you will experience real career growth in an environment where your expertise and dedication is valued and appreciated.
We invite you to join our newest team at the Evergreen Center for Health & Rehabilitation!
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MDS RN
What You'll Do:
As an MDS Director, you will manage the Minimum Data Set (MDS) assessments necessary for developing personalized resident care plans and the capture of clinical reimbursement for services provided. You will ensure the highest level of revenue integrity and compliance to all state and federal regulations for MDS completion and coding conventions.
Key Responsibilities:
Lead and oversee the MDS program, ensuring compliance and accuracy in assessments
Determine Patient Driven Payment Method (PDPM) and expense associated with a potential admissions
Monitor Case Mix Index (CMI) scores, looking for potential risks and/or changes that may affect reimbursement
May train, mentor and/or manage MDS Coordinators, providing guidance and support
Coordinate and participate in comprehensive resident assessments and care planning
Collaborate with interdisciplinary teams to ensure accurate data collection for assessments
Provide insights and ongoing education to facility staff and leaders
Track, trend and analyze assessment data to confirm compliance and identify strategic opportunities to optimize reimbursement
Drive a culture of continuous improvement and innovation in nursing care
If you are passionate about ensuring exceptional resident care through accurate, detailed assessments and documentation, consider this exceptional opportunity. Join our team as an MDS Director in an organization where your expertise and dedication are valued and appreciated.
#Tier1
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What We Offer
As an affiliate of National Health Care, our Evergreen family will enjoy:
Competitive compensation
Improved health insurance and retirement benefits including a 10% defined contribution retirement plan
Comprehensive training and mentorship
Support for professional growth and development
A collaborative work environment
The opportunity to make a meaningful difference in the lives of our residents
-:
What You'll Bring:
Qualifications of the MDS Director include:
Valid state RN license preferred
Advanced degree or certification preferred
Direct care in a long-term care setting and/or MDS Coordinator experience required
Proficient in state and federal regulations governing the MDS and billing process
Knowledge and understanding of Electronic Medical Record (EMR), PDP, MDS 3.0, Medicaid and Medicare requirements
Interest in the nursing needs of the aged and the chronically ill with the ability to work with both
Deadline driven, exceptionally detail-oriented individual with strong organizational skills, analytical capabilities and the ability to make decisions independently
Excellent written and verbal communication and interpersonal abilities
Ability to work effectively and influence others in a multidisciplinary team environment
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We Hire for Heart!
National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National's centers are unique but share common values: Kindness, Service, Compassion and Excellence. Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
MDS Director (RN)
Chief Operating Officer Job In Storrs, CT
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A Great Place to Work
National Health Care Associates is proud to welcome the Mansfield Center for Nursing & Rehabilitation to our affiliate family!
We think that you are going to love it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and those that love them. You will enjoy lasting bonds with the families you meet and with the teams you work on. And as National grows with the acquisition of Mansfield, you will experience real career growth in an environment where your expertise and dedication is valued and appreciated.
We invite you to join our newest team at the Mansfield Center for Nursing & Rehabilitation!
-:
MDS Director
What You'll Do:
As an MDS Director, you will manage the Minimum Data Set (MDS) assessments necessary for developing personalized resident care plans and the capture of clinical reimbursement for services provided. You will ensure the highest level of revenue integrity and compliance to all state and federal regulations for MDS completion and coding conventions.
Key Responsibilities:
Lead and oversee the MDS program, ensuring compliance and accuracy in assessments
Determine Patient Driven Payment Method (PDPM) and expense associated with a potential admissions
Monitor Case Mix Index (CMI) scores, looking for potential risks and/or changes that may affect reimbursement
May train, mentor and/or manage MDS Coordinators, providing guidance and support
Coordinate and participate in comprehensive resident assessments and care planning
Collaborate with interdisciplinary teams to ensure accurate data collection for assessments
Provide insights and ongoing education to facility staff and leaders
Track, trend and analyze assessment data to confirm compliance and identify strategic opportunities to optimize reimbursement
Drive a culture of continuous improvement and innovation in nursing care
If you are passionate about ensuring exceptional resident care through accurate, detailed assessments and documentation, consider this exceptional opportunity. Join our team as an MDS Director in an organization where your expertise and dedication are valued and appreciated.
#Tier1
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What We Offer
As an affiliate of National Health Care, our Mansfield family will enjoy:
Competitive compensation
Improved health insurance and retirement benefits
Comprehensive training and mentorship
Support for professional growth and development
A collaborative work environment
The opportunity to make a meaningful difference in the lives of our residents
-:
What You'll Bring:
Qualifications of the MDS Director include:
Valid state RN license preferred
Advanced degree or certification preferred
Direct care in a long-term care setting and/or MDS Coordinator experience required
Proficient in state and federal regulations governing the MDS and billing process
Knowledge and understanding of Electronic Medical Record (EMR), PDP, MDS 3.0, Medicaid and Medicare requirements
Interest in the nursing needs of the aged and the chronically ill with the ability to work with both
Deadline driven, exceptionally detail-oriented individual with strong organizational skills, analytical capabilities and the ability to make decisions independently
Excellent written and verbal communication and interpersonal abilities
Ability to work effectively and influence others in a multidisciplinary team environment
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We Hire for Heart!
National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National's centers are unique but share common values: Kindness, Service, Compassion and Excellence. Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
Director, Healthcare Foodservice
Chief Operating Officer Job In Springfield, MA
Healthcare Food Service
Salary $65,000
CDM Preferred
ServSafe preferred
Culinary Director
Support the healing journey for patients and their loved ones by delivering high-quality food service in a healthcare environment. Deliver excellent patient meal service while exploring creative avenues to make the hospital cafe a community asset-through great food options, a welcoming retail space, local partnerships, and more. Impact the overall health and well-being of every patient and change the perception of hospital food.
Responsibilities
Manage the food service department to provide excellent service and quality
Communicate with department, facility, and company leadership to achieve goals
Collaborate with dietitians and chefs to develop menus that are in line with market trends and deliver nutritional value
Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
Demonstrate continuous ability to maintain and/or improve customer and patient satisfaction through communication, integrity, and performance
Lead team member recruiting, training, development, scheduling, and assignments
Perform daily inspections and assessments and coach and counsel team members
Manage inventory, ordering, vendor relationships, planning, schedules, payroll, and supplies to ensure budget compliance
Implement team-building initiatives to create a positive and safe work environment
Drive compliance with health, safety, and industry regulatory agencies
Skills
Leadership: Effectively lead and manage a supportive, respectful, and inclusive team
Interpersonal Skills: Ability to interact with individuals at all levels of the organization
Communication: Effective written, spoken, and non-verbal communication as well as presentation skills
Customer Service: Service-oriented mentality with a focus on exceeding expectations
Professionalism: Maintain a positive and professional demeanor
Decision Making: Ability to quickly make sound decisions and judgments
Proactivity: Self-motivated with the ability to effectively prioritize projects and needs
Team Player: Willingness to collaborate and provide support where needed to achieve outcomes
Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings
Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment
Requirements
ServSafe Food Service Manager Certification
5+ years of food operations experience, including 3+ years of management
Experience with cash handling policies and procedures
Familiarity with various point of sales (POS)/register systems
Computer skills including word processing, spreadsheets, email, and ordering platforms
Must be willing to relocate for promotion opportunities
Not Required But a Big Plus
Certified Dietary Manager (CDM)
Experience working in a hospital environment
Proficiency in languages other than English, especially Spanish
What We Offer
Paid time off (vacation and sick)
Medical, dental, and vision insurance
401(k) with employer match
Employee Assistance Program (EAP)
Employee Resource Groups (ERGs)
Career development and ongoing training
Important to Know
Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place.
Veterans and candidates with military experience are encouraged to apply.
HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.
Who is HHS
HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.
We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow.
App-mgt
Market Chief Operating Officer - Massachusetts Market
Chief Operating Officer Job In Worcester, MA
Massachusetts Group:
Saint Vincent Hospital (home hospital)
is a 297-bed facility located in Worcester, Massachusetts. For more than 100 years, we have provided high-quality health care to Worcester and surrounding communities. As we've grown, we've remained a leader in our central Massachusetts community by adopting new treatments and expanded services to truly be a place where your family can receive all the care they need. From newborns to seniors, we can give you the quality care you deserve. At Saint Vincent Hospital, we believe you should have access to the treatments you need without having to travel far from home. We are proud to have been the first hospital in central Massachusetts to offer robotically assisted surgical procedures and minimally invasive, computer-assisted joint replacements.
St. Vincent Hospital offers a whole new experience in health care, by combining our advanced, state-of-the-art facility with our commitment to providing the best quality of life to the many members of our Worcester community.
MetroWest Medical Center
has 299 beds located on two campuses in Framingham and Natick, Massachusetts. We have been serving our community for over 125 years, and we are committed to providing high quality, compassionate care, at a location close to home.
Whether you come to our hospitals for emergency care, to receive cancer treatment, for surgery, to share the birth of your baby with us, or for any other medical need, you can expect to receive excellent, comprehensive care from our highly skilled, award winning, physicians and staff. We are committed to earning the trust of every patient, family, and community member that walks through our doors by ensuring that our care meets the highest possible standards of care, every time.
POSITION SUMMARY
The Market Chief Operating Officer has responsibility for the overall operations of the facilities and related services within its' assigned market, ensuring that staff delivers high-quality, cost-effective care and services with a positive margin. The Market Chief Operating Officer will help promote the facility's position and image; reflective of the mission, standards, and values of the facility, Tenet, and the communities served.
FUNCTIONAL EXPECTATIONS & REQUIREMENTS:
The Market Chief Operating Officer is responsible for providing strong leadership, direction, and assistance in setting strategy with clearly defined expectations. He/she leads the development of progressive physician/facility strategies and executes plans in order to optimize the long-term potential of the facility.
Other specific challenges include:
Display strong business acumen, a sophisticated knowledge of healthcare funding, and experience in competitive marketplaces with the ability to make complex and difficult decisions.
Establish a plan to address productivity, operational performance, staff retention, and satisfaction.
Partner with medical staff to foster quality, efficiently provided care. Emerge as a respected leader and decision-maker.
Establish trust and emerge as a leader in key initiatives and strategies to continually improve the quality and level of services provided.
Create an environment that supports employee satisfaction, improved service, and quality. Initiate a strategic process that addresses continuous measurable improvement.
Exhibit strong communication, presentation, and listening skills to ensure facility-wide collaboration and coordination, especially as concerned physicians, employees, and the community.
Assure the highest standards of healthcare delivery and outcomes, ensuring a constant patient focus.
Ensure positive employee relations and trust through communication, education, consistency, and dependability.
ORGANIZATIONAL LEADERSHIP - EXPECTATIONS & REQUIREMENTS:
As a leader in healthcare, Tenet is committed to providing the best possible care to every patient, with a clear focus on quality and service. Strong leadership is essential to delivering on this commitment, and we believe that the quality of our leaders can give us a significant long-term competitive advantage. We want to ensure every current and future leader in Tenet is successful, and we support that through our selection and hiring process and by providing coaching and training to our leaders.
In this regard, we have identified core competencies that will enable a leader to succeed at Tenet, and have defined them within the following five areas critical to performance:
Optimize Execution
Establishes realistic and aggressive team/individual goals, and action plans that deliver results (e.g., tasks that lead to the renovation of patient rooms).
Demonstrates high visibility, consistently interacting with key stakeholders to inform, advise, listen, encourage, and challenge (e.g. routine rounds with employees, physicians, patients, etc.).
Optimizes facility's financial and human resources by overseeing day-to-day operations in a high-quality and cost-conscious manner (e.g. maintains appropriate staffing ratios, oversees throughput in ER and other high volume departments, actively manages quality initiatives, leads successful supply cost initiatives).
Clearly understands and communicates the Balanced Scorecard metrics and targets to the organization (e.g., reviews BSC performance and builds action for lagging areas with Department Directors).
Use Astute Judgment
Demonstrates high-level complex problem-solving abilities (e.g., identifies drivers of service line losses).
Uses highly developed expertise in quantitative analyses to define and support facility goals (e.g., builds a solid financial business case for expansion of ICU).
Understands business development and physician recruitment strategies that lead to a competitive advantage.
Working knowledge of patient care standards reflected in federal and state regulations (e.g. JC accreditation, HCAHPS, etc.).
Lead Boldly
Takes decisive operational action in high-stakes situations or times of crisis and uncertainty (e.g., responds to local disasters, such as a hurricane).
Promotes or asserts own position and ideas for operation improvement, quality care delivery, revenue, and volume growth (e.g., identifies and champions a new throughput process in the OR).
Seeks and champions new ideas and initiatives that create operational/strategic advantage (e.g. forging a privileged relationship with local employers).
Decisively confronts and resolves issues or barriers to success (e.g., actively addresses physician concerns about new clinical processes).
Assumes CEO responsibilities in the absence of CEO (i.e.. Second in command).
Apply Financial Insights
Understands financial indicators/levels and delivers year-over-year improved financial performance (e.g., actively contributes to ideas that curtail cost in the facility's business plan).
Uses financial and productivity analysis vs. anecdotes to make decisions (e.g., continually reviews cost and productivity reports and directs efforts for improvement in targeted areas of opportunity).
Drive Organizational Success
Builds consensus and commitment across disparate facility managers, physicians, and home office staff with often competing priorities, with short and long-term goals (e.g., hosts discussions to shape and align stakeholders on MPI goals and approach).
Engages in team bench strength assessments and recruitment or promotion action plans that meet current/future talent needs (e.g., identifies and develops/mentors younger tenure talent).
Is an effective team member with the facility's CEO, CFO, CNO, and DBD to pursue new growth, implement new processes, and/or address new challenges (e.g., A-Team challenge to improve HCAHPS scores).
Provides ongoing feedback, measurement, and assessment process that measure performance to plan and cause course correction for direct reports (e.g., meets with staff weekly to discuss progress on key initiatives/operations).
Partners effectively with medical staff to continually improve the quality and level of services provided (e.g., actively participates in MEC, meets frequently with Chief of Staff).
CANDIDATE EXPERIENCE, ATTRIBUTES AND EDUCATION REQUIREMENTS:
A minimum of ten years of successful progressive healthcare/facility management experience. A demonstrable record of significant career progression, having culminated in a senior management position as either a Chief Operating Officer, Senior Operations Officer or Chief Executive Officer in a progressive, financially sound hospital system.
High level, complex problem solving abilities both in groups and in one-on-one situations.
Demonstrated success in leading process improvement initiatives in a tertiary facility.
First-hand successful experience as a Chief Operating Officer (or equivalent) in a highly competitive environment.
Highly developed expertise in quantitative analysis to support the definition and advancement of the facility's goals and objectives.
Decisive leader, with the ability to understand physicians' viewpoints and needs, and work strategically in the best interest of patients and the facility. A strong reputation for sustained, inclusive, trust-based physician relations.
Proven success in balancing cost/quality issues and partnering with medical staff to address productivity improvements in non-labor reduction initiatives.
Experience in a system with excellent employee, physician, and patient satisfaction, quality, and outcomes improvement programs.
An understanding of information systems as they pertain not only to accounting but also to decision support, cost management, and revenue enhancement.
Professional Attributes
The ability to maximize revenue potential thoughtfully, cognizant of potential compliance issues.
Capable of working with staff and assisting them in their continued development, as well as enhancing their performance in a supportive team environment.
One who is open to change and new information, adapting behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Someone who adjusts rapidly to new situations warranting attention and resolution.
A high orientation to detail with proven analytical and financial skills.
One who encourages open dialogue and delegates authority and accountability comfortably. Demands excellence and monitors outcomes.
The capacity, maturity, stature, and communication skills to eventually assume a more senior leadership role in a hospital system.
An individual who has successfully driven initiatives that require coordination from multiple constituencies such as human resources, finance, information systems, lab, and pharmacy.
Personal Attributes
An individual of the highest personal and professional integrity, principle, and knowledge, earning respect and support when making difficult decisions and choices. Able to establish immediate credibility with peers, senior leadership, and medical staff.
Must listen actively and accurately, and encourage input from others. Provide clear directions. Maintain an ongoing dialogue with employees to ensure continual progress.
Excellent oral and written presentation skills. Articulate, good conversationalist, and possessing a gracious demeanor.
A collaborative and operational manager who will give employees a voice and encourage the full participation of all team members.
Education/Certifications
An undergraduate degree from a recognized and accredited institution is required and an MBA/MHA or equivalent is preferred.
Compensation
$220,000 - $350,000 **Individual wages are determined based upon a number of factors including, but not limited to, an individual's qualifications and experience ***Calculated based on a full time position
A competitive compensation program will be tailored to the selected candidate. The base salary will be supplemented by a performance bonus and a comprehensive, well-rounded benefits program, which includes relocation assistance.
Travel
Minimal.
Tenet Healthcare complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
#LI-SG1
Chief Operating Officer
Chief Operating Officer Job In Springfield, MA
OOP - Springfield, Massachusetts (Remote) LOCATION: Remote in northeastern U.S. Must live in one of the following states: CT, MA, NH, NJ, NY, RI, or VT. For nearly 50 years, has helped people and businesses save energy and reduce waste. As a mission-driven non-profit, we partner with city, state, and federal agencies, utilities, homeowners, and business owners across the U.S. to build a just and equitable transition to the low-carbon economy.
We are looking for a visionary leader who excels at optimizing delivery excellence, efficiency, and effectiveness of cross-functional teams to join our Executive leadership team as Chief Operating Officer. We have invested in our organizational infrastructure, and this is an opportunity for someone with strong business acumen and project-based consulting experience to help scale our operations and expand our mission impact.
As Chief Operating Officer, you will play a critical role in scaling the organization's growth while ensuring efficiency, operational excellence, and alignment with our mission and values. You're an ideal candidate if you 1) have been successful working in a fast-paced and performance-driven environment, and 2) have experience in a people-focused, consulting services organization.
The target start date for this position is early December 2024.
As Chief Operating Officer, you will be responsible for overseeing and coordinating the daily operations of CET, ensuring efficiency, effectiveness, and alignment with financial and mission goals. This includes:
* Strategic Planning : Developing and implementing operational strategies that support the company's overall strategic goals and rapid growth.
* Process Improvement : Identifying and implementing process, business systems, and technology improvements to enhance efficiency, reduce costs, and improve quality.
* Operations Management : Oversees day-to-day operations, leads change initiatives with stakeholder engagement, and leads workplace safety across all departments.
* Resource Management : Ensuring optimal allocation of resources (including staff, technology, and materials) to meet operational goals.
* Risk Management : Developing strategies to manage operational risks, including supply chain disruptions, compliance issues, and other potential challenges.
* Financial Performance : Engaging with the Executive Team to meet financial benchmarks, developing operational goals, and analyzing and monitoring departmental performance.
* Compliance and Policy : Overseeing the development, implementation, compliance, and improvement of operational policies and procedures.
* People Management : Managing assigned personnel, including performance monitoring, staff development, and recruitment.
* Project and Program Delivery : Coordinating delivery teams (PMO, Technical Services, Program Delivery, Communications, and Outreach) to optimize performance and ensure strong communication, efficiency, and synergy in their delivery of services.
* Data and Metrics : Establishing and monitoring key performance indicators and evaluating business performance by analyzing and interpreting data and metrics, communicating and reporting on all matters of importance to the Executive Team.
* Diversity, Equity, and Inclusion : Cultivating CET's commitment to DEI, ensuring decisions align with DEI efforts.
This transformational servant-leader role makes a crucial difference in people's lives. You will bring to this position:
* A Bachelor's degree and 10+ years proven operations management experience (preferably within a matrix structure and for an environmental consulting services company) or compatible leadership position. MBA or Master's degree in a related discipline preferred.
* Experience shepherding a small or moderate sized company through rapid growth and expansion.
* Proven experience working with multi-disciplinary teams.
* Experienced and efficient leadership with a strong business acumen, an ability to understand all facets of business, including knowledge of IT/business infrastructure and working knowledge of data analysis and performance/operations metrics.
* Demonstrated competency in strategic planning, business development, and project delivery.
* A resourceful and analytical approach with excellent attention to detail, strong organizational and time management skills, and the ability to work both independently and collaboratively.
* Problem-solving skills with an ability to pivot and respond effectively to change while making decisions in a timely manner.
* A proactive, resourceful, organized, adaptive, flexible approach with an openness to change.
* Excellent written and verbal communication and interpersonal skills with a collaborative style.
* Experience working in non-profit or consulting operations (not required but highly preferred).
* Experience with federal programs (not required but highly preferred).
Physical Demands/Conditions Requirements:
Must have remote office set-up with reliable high-speed internet free from distractions and interruptions. Ability to travel throughout the northeast and other states if needed. when needed. Daily requirements may include but are not limited to the following: Environment : Home office environment. Physical Demands : Walking, sitting, standing, keying, repetitive movements. Equipment Used : Computer, cell phone, and office equipment.
*Requirements are representative of minimum levels of knowledge, skill, and ability. To perform this job successfully, the incumbent will possess the abilities or aptitude to perform each duty proficiently. This job posting in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.*
Compensation and Benefits:
At CET, we are committed to transparency and equity in our compensation practices. The compensation range in the job posting reflects the range of pay available for this role. Individual compensation will be determined based on various factors, including but not limited to the candidate's qualifications, skills, and experience.
CET provides you with excellent benefits including 4 weeks of vacation, 13 holidays, and personal/sick time; medical, dental, and vision insurance; life insurance; disability insurance; and a retirement plan with a 3% company match. CET provides a monthly $85 stipend for your home internet and/or phone expenses.
This is a full-time exempt position. You may work remotely or may work out of our office in Northampton, Massachusetts. CET will provide you with a laptop and other office technology.
For all of our work, we bring together a diverse team of environmental consultants, building scientists, engineers, sales, operations, and communications specialists to implement cost-effective and lasting solutions. We're a hands-on, action-oriented organization-everyday someone on our team is:
* Conducting residential and commercial energy audits and advising building owners on efficiency and electrification opportunities;
* Helping businesses reduce waste, including improving recycling or implementing wasted food diversion programs;
* Working with a municipal electric utility to build innovative financing and incentive programs to accelerate electrification;
* Designing outreach materials that help make green make sense for our target audience.
The need to tackle climate change and rapidly decarbonize our economy makes our work more urgent than ever!
CET is committed to racial justice and inclusion. Our Diversity, Equity, and Inclusion Framework spans all internal and external policies, practices, and services. The candidates we seek share this commitment to equity and find fulfillment in building an
President and CEO
Chief Operating Officer Job In Hartford, CT
- President and CEO **President and CEO** **EXECUTIVE VACANCY ANNOUNCEMENT** ** Chief Executive Officer (President and Chief Executive Officer) **Address:** 50 State House Sq., 2nd Fl., Hartford, CT 06103
***The YMCA of Metropolitan Hartford is an equal opportunity employer***
***committed to valuing diversity and practicing inclusion.***
***The YMCA of Metropolitan Hartford has a commitment to creating a culture of safety.***
**The Opportunity**
The YMCA of Metropolitan Hartford is seeking a new CEO to lead us forward. As one of the oldest and largest charities in the region, the Y serves over 36,000+ individuals annually through a wide range of impactful programs, including childcare, senior services, sports, education, fitness, health interventions, and more.
As a beacon of social responsibility, the Y stands among the select few nonprofits equipped to tackle inequity and address social and physical determinants of health in the communities we serve. We seamlessly adapt to evolving community needs, championing causes like affordable childcare, educational attainment, and combatting food insecurity.
Your opportunity to make a difference starts here. The YMCA of Metropolitan Hartford is not just a place; it's a catalyst for change, we invite you to be a vital part of it. Become a leader in a community that embraces innovation and inclusivity and be part of an organization that has been at the heart of transformative impact for nearly 150 years.
Join us in Hartford, where you can be at the forefront of positive change. The area served by the YMCA of Metropolitan Hartford includes the capitol city of Hartford and several surrounding municipalities that are largely suburban. The Hartford area boasts excellent school systems and a numerous cultural, sports and entertainment attractions.
**Our Mission**
Belong to Something Greater!
The YMCA of Metropolitan Hartford is a charitable association open to all and committed to helping people develop their fullest potential in spirit, mind and body. This commitment is reinforced by our belief in living out universal values of caring, honesty, respect and responsibility.
Vision: The YMCA of Metropolitan Hartford will be the premier charitable organization, for all by advancing Youth Development, Healthy Living and Social Responsibility.
**Position Description**
The YMCA of Metropolitan Hartford seeks a dynamic, strategic, and community-oriented leader to serve as its next President & CEO.
This role calls for an inspiring, visionary leader of high integrity, with a global perspective, a commitment to empathetic, attentive and servant leadership, and a blend of self-confidence and humility. The CEO will develop and drive a vision that brings the Y's mission into a forward-looking, long-term focus. A passion for the Y and a commitment to fostering a culture of growth and innovation are essential.
The ideal candidate will be a skilled communicator with a strong background in building partnerships and driving fundraising efforts. A dedication to relationship-building and an understanding of the distinct needs of our diverse communities are key. Our next leader must be skilled at building the “one YMCA” culture with our board and inclusive engagement with our branches and camps. Additionally, the CEO will be vigilant in identifying financial and operational challenges, ensuring prudent stewardship of the Y's financial resources and leading a comprehensive approach to enterprise risk management.
Qualifications **Criteria for candidates:**
- Accredited 4-year college degree or equivalent experience.
- Must demonstrate excellent written and verbal communication skills and personal values consistent with the YMCA mission.
- Minimum five years prior experience in a senior management role with a YMCA or related experience at a comparable organization with supervision of multiple levels of large staff teams.
- Must have demonstrable success in developing and strengthening community relationships.
- Have proven track record in developing innovative programs, reviewing and enhancing programs being offered or considered for both economy and the effectiveness in broadening our engagement in the communities in which we serve.
- Strategic planning and Fundraising experience including annual campaigns, major/planned gifts, and capital campaigns.
- Fiscally sound business management approach with demonstrated success in meeting and exceeding budget expectations and growing diverse revenue streams.
- A proven record of accomplishment of progressive budgetary leadership and advanced fiscal management practices.
- Proven experience working with and building effective and engaged volunteer boards.
- YMCA Organizational Leader Certification or ability to achieve within 3 years.
**Develop and Implement a Strategic Plan:** Work effectively with volunteers, community leaders, and key staff, to create and develop a strategic plan that addresses the needs of the communities served by the Y and includes defined organizational strategies, a clear implementation plan with deliverables, and measurable goals. ***Key competencies: Change Leadership, Communication & Influence, Critical Thinking & Decision Making, Program/Project Management*****Improve Operating Performance:** Engage the board and appropriate staff to develop an annual tactical plan for identifying and achieving key goals and objectives towards operating with safe, relevant, and sustainable practices. Quickly address issues that may arise, forecast future needs, and manage and direct the Y's operations and activities. ***Key competencies: Developing Self & Others, Critical Thinking & Decision Making, Innovation*****Fiscal Management:** Use high-level financial analysis to forecast financial trends, growth and stability, while consistently leading organization to balance or surplus operations by growing earned revenue and contributions and controlling costs. Empower and guide staff leaders to lead their departments to successful financial operation. Develop and implement stewardship strategies. ***Key competencies: Fiscal Management, Critical Thinking & Decision Making, Developing Self & Others, Philanthropy*****Build and Lead Staff:** Ensure a talent development system is in place and executed in affirming, culturally competent and effectively. Hire, motivate, nurture, retain, and hold staff accountable for key objectives. Work towards recruiting, retaining, developing, and promoting staff that represent the diversity of the communities you serve. Encourage the team by creating a spirit of camaraderie, inclusion, and sense of mission and purpose. Create a learning organization to help staff achieve their highest potential. ***Key competencies: Developing Self & Others, Inclusion, Emotional Maturity, Change Leadership*****Position the Y as a Vital Partner for Community Change:** Serve as an ambassador for the mission, purpose, and vision for the YMCA within the community. Possess the ability to develop and cultivate relationships with key stakeholders from diverse backgrounds, while always upholding the highest standards and values of the Y. Ensure your Y is seen as a leading nonprofit committed to strengthening community by connecting all people to their potential, purpose, and each other. ***Key competencies: Communication & Influence, Engaging Community, Collaboration*****Steward Fundraising Efforts:** Develop and implement an annual fundraising plan that will establish the YMCA as a leading nonprofit organization within the community through the engagement of members, volunteers, staff, and donors. Identify the need for successful capital fundraising, while taking the organization to a new level of effectiveness and impact in annual giving and endowment. ***Key competencies: Philanthropy, Engaging Community, Communication & Influence*****Key Performance Objectiv
Chief Operating Officer, Central Office (C124-2425)
Chief Operating Officer Job In Hartford, CT
**PRIMARY SUMMARY:** The Chief Operating Officer (COO) will be responsible for the oversight of all Hartford Public Schools' operational areas and will supervise and evaluate administrators and teachers as assigned. Specific areas of responsibility include: Enrollment and School Choice, Facilities, Food Services, Transportation, educational technology, and serving as the district liaison to Metro-Hartford Information Services (MHIS). The COO will define the operational structure to support these and all responsible areas. Additionally, the COO will perform supervisory responsibilities in accordance with the Hartford Public schools' policies and applicable laws. The Chief Operating Officer will have a laser focus on accelerating equity and organizational excellence by achievement of the overarching priorities of the Hartford Public Schools' multi-year strategic plan and annual operating plan. **RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:** The Chief Operating Officer's responsibilities will include, but will not be limited to the following .* Advises and counsels the Superintendent and Deputy Superintendent regarding district and school operations
* Maintains a comprehensive understanding of key instructional activities and establishes and implements goals to maximize performance of non-instructional functions in support of the educational goals of the district
* Supports the goals of the District and establishes and directs all short-term and long-range operational plans consistent with school system philosophy to highly support the educational goals and objectives
* Clearly and effectively communicates with, and presents information to, governing bodies, policy makers, federal and state law making bodies, local community districts, parental districts, news media and other interested parties upon request of the Superintendent
* Develops and maintains positive working relations with local, state, and federal governmental and community partners
* Assists school and district administrators in areas of operations as needed
* Eliminates workflow bottlenecks and streamlines processes and protocols by serving as point person between leadership and departments
* Develops and institutes customer-based approach to district's operations to serve students in the most effective and cost-efficient manner
* Serves as strategic leader and thought partner for Superintendent and Superintendent's Senior Leadership Team
* Supports Superintendent in driving district accountability and responsiveness to student, teacher, and community needs
* Works closely with the Superintendent and relevant individuals to develop and implement a school choice strategy
* Partners with the Superintendent and Board of Education in developing long-range plans for magnet school programming, capacity, and funding
* Serves as the district liaison with the Regional School Choice Office, monitoring the implementation of magnet school themes, enrollment, and funding consistent with all relevant Sheff agreements
* Creates and manages short-term and long-term strategies for smooth and effective operations and collaborative approaches across departments and schools
* Supports the goals of the Superintendent and establishes and directs all short-term and long-range operational plans consistent with school system philosophy
* Creates a culture of engagement and expectations with principals and other administrators
* Provides guidance and direction to subordinate managers toward their professional development to ensure and maintain a skilled staff
* Participates in the effective negotiation of contracts that enhance the educational environment for schools in a cost-effective way
* Assists in ensuring district compliance with local, state, and federal policies laws and regulations; analyzes and interprets government regulations and statutes
* Oversees compilation, preparation, and distribution of statistical and other data for federal, State Department of Education, and local reports
* Makes presentations as necessary when required by the Superintendent
* Supervises enrollment and school choice, transportation, food services, facilities, and educational technology teams
* Collaborates with the Office of Schools and other departments to assist school and district administrators in operation areas, as needed, particularly as it relates to enrollment and planning for student capacity
* Develops and implements policies and procedures relative to student enrollment and manages the overall process of assignment of students to schools, recommending changes to the Superintendent as needed
* Serves as the district lead for all school construction projects and is the primary liaison to the City of Hartford for school construction planning, funding, and execution
* Oversees the district student technology program, developing and implementing policies and procedures for management of student computers
* Represents the Superintendent in functions, meetings, conferences, etc. related to operations as required
* Centrally coordinates all school district operations-related functions and develops a seamless approach and strategy for eliminating work silos
* Blends district's operations functions to increase efficiencies and improve communication between departments
* Directs the operations of contractors, other vendors, and school district staff in the provision of daily services to include student bus transportation, food service, custodial and grounds maintenance, and other areas as assigned
* Serves as the district liaison to MHIS
* Performs other duties as assigned by the Deputy Superintendent and Superintendent
**SKILLS AND ABILITIES REQUIRED:** The following characteristics and physical skills are important for the successful performance of assigned duties. Communication, Interpersonal and Team Skills**:*** Builds and maintains strong relationships
* Works successfully alone or on a team
* Coaches, coordinates, and leads teams
* Strong verbal and written communication skills; tailors message for the audience, context, and mode of communication
* Actively listens to others and effectively interprets others' motivations and perceptions
* Builds consensus and resolves conflicts; exhibits willingness to have difficult conversations
* Skillfully navigates existing political structures/systems
* Understands how various systems / departments interact to achieve the long-term goal
* Understands systematic continuous improvement processes
* Makes decisions using data and technological resources
* Takes initiative to solve problems and create stakeholder buy-in
* Identifies and prioritizes mission critical issues with alignment of people, time, and resources
* Offers innovative solutions to seemingly intractable problems
* Exhibits strong focus on goals and results; sets clear metrics for success
* Thrives in achievement-oriented and fast-paced environment
* Removes barriers or obstacles that make it difficult for principals to achieve their goals and ensures that school leaders have the resources they need to succeed
* Demonstrates excellent execution and project management skills, including attention to detail, organizational skills, ability to balance the big picture with detailed steps to reach the end goal, and ability to balance multiple projects under tight deadlines
Leadership Skills: * Motivates, inspires, and moves other adults to action to achieve ambitious goals
* Skilled at re-envisioning, building, and managing a team, especially in a time of growth and change; excellent at identifying talent and taking advantage of each person's skills and contribution to team effort
* Builds and maintains positive relationships with individuals and groups
* Moves groups to consensus and resolves conflicts; exhibits willingness to have difficult conversation
Chief Operating Officer
Chief Operating Officer Job In Glastonbury, CT
Job DescriptionCHIEF OPERATING OFFICER Location: Glastonbury, CT (Full time in office) Compensation: $230,000 - $250,000 The best and brightest always have choices in the wealth management arena. We are a Wealth Management advisory firm headquartered in Glastonbury, CT. We are currently seeking an experienced Chief Operating Officer to join our rapidly growing team.
Our team is close and tight knit, working collaboratively to bring our values to the table each day: a client-first approach, integrity, authenticity, humility, and abundance. We take pride in having an entrepreneurial culture that embraces collaboration, empowers team members to excel, and serves clients first - always. We are committed to delivering high-quality, high-touch experiences to our clients so that, no matter whom they work with, clients know that they are receiving our utmost attention. Being their advocate is the highest honor for us.
The Chief Operating Officer will report to the Principal Advisors and serve as an integral member of the C-Suite team. The Chief Operating Officer will provide the leadership, management expertise, and vision necessary to ensure that the firm has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow and to ensure financial strength and operating efficiency.
As the Chief Operating Officer, you will be responsible for developing, monitoring, and evaluating overall corporate strategy in unison with the C-Suite team with emphasis on bottom line performance. You will also provide useful financial insights to help make better decisions about formulating and executing strategy. The ideal candidate will have extensive experience within the financial services industry with a mix of financial, business, and management expertise. Additionally, this candidate will be proficient with the practices, policies, and procedures within wealth management.
Leadership & Team Development
Serve as a subject matter expert in the wealth management and retirement planning industry, as well as the liaison between Commonwealth Financial Network and the firm.
Demonstrate a comprehensive understanding of the roles and responsibilities for each position within the firm with the ability to fill in when necessary due to absence.
Design and deliver practical solutions and improvements in partnership with every vertical of the firm as needed, while taking ownership of every step from the “game plan” to execution.
Manage the Relationship Manager team, including continued education on wealth management job components.
Conduct monthly training sessions using internal and external resources tailored to areas requiring improvement.
Coordinate weekly staff meetings, monitor action steps, and ensure timeliness of completion.
Streamline processes amongst Advisors, Paraplanners, Certified Financial Planning Analysts and Relationship Managers. Develop improvements to established procedures and create new methods and processes that enhance efficiencies or expand capabilities.
Develop and promote policies that ensure positive interactions between Advisors, Paraplanners, Certified Financial Planning Analysts, and Relationship Managers.
Coordinate training on new systems and technology for Advisors and staff.
Work with the Marketing Director to create ideas and content about wealth management topics to help drive firm growth.
Ensure that all team members have the tools and support needed to be successful.
Operations & Compliance
Conduct research and stay up to date on the latest CRM and investment technology. Determine new tools for Advisors, Paraplanners, and Certified Financial Planning Analysts to be used both internally and externally with clients.
Maintain integrity of CRM and filing systems with up-to-date information.
Coordinate, monitor, and document all investment related administrative processes, such as establishing new accounts, processing client contributions and withdrawals, gathering required forms and signatures from clients and agents, submitting finalized investment forms, and following up with outside companies to ensure all requests are completed with accuracy and in a timely manner.
Take initiative to anticipate the future needs and dilemmas that the firm might face in an evolving wealth management industry, as well as opportunities that may be available.
Direct the business and wealth management operations of the firm by identifying, monitoring, and continually improving the firms’ key metrics and deliverables.
Lead integration of any newly acquired firm including technology, paperwork, messaging, client onboarding, compliance. Communicate directly with CEO/partners of acquired firms.
Assist in the legal protection of the firm by ensuring compliance with all applicable laws and policies.
Establish internal and external processes and key performance indicators for the firm while measuring effectiveness and providing timely, accurate and complete reports as requested.
Strategy and Vision
Develop short-term and long-term strategies as part of the annual business planning process.
Develop and implement a system for tracking and reporting on strategic plan progress.
Communicate regularly with internal departments and strategic partners to ensure service delivery expectations are met.
Evaluate overall firm strategy using financial insights to help make better decisions about formulating and executing strategy.
One-off projects and other duties and responsibilities as assigned.
Requirements and Qualifications:
Proven track record of success facilitating organizational change within a growing firm; experience with mergers and acquisitions; specifically, M&A integration of best practices and strategic objectives.
Proven experience in a leadership/supervisory role, preferably in a COO or similar capacity.
In-depth knowledge of positions within a wealth management firm. The ideal candidate will have previous experience in a client services or analyst role with advancement to a leadership role.
Experience managing the operations of high-net-worth individuals and their businesses. Commonwealth Financial Network, Schwab, or Fidelity experience a plus.
Bachelor’s degree required. Advanced education: CPA, CFP, CFA, or Master’s degree preferred.
Superior management skills with the ability to mentor and develop employees using a supportive and collaborative approach.
10+ years of industry experience; 5+ years in operations leadership
Ability to establish and monitor priorities; evaluate and report results.
Exceptional judgement, problem solving, negotiation, and conflict resolution skills. Maintain a high level of integrity and confidentiality.
Polished written, oral, interpersonal and presentation skills.
Professional behavior according to the GSWM Employee Manual. Observe and honor GSWM core values.
Comply with all SEC and Commonwealth regulations; satisfy continuing education requirements.
Direct experience staying up-to-date on emerging technologies like artificial intelligence and the Internet of Things to identify new opportunities for growth; using data analysis to identify trends and patterns that improve efficiency and operations.
We welcome a diverse pool of applicants from various backgrounds and urge you to apply to learn more about what our firm offers and see if it might be an attractive fit for both us and you. We look forward to meeting you!
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President & CEO
Chief Operating Officer Job In Worcester, MA
| 07/20/2022 * **Deadline / Program Start:** 2022-08-29 * **Organization:** Minnetrista Museum & Gardens * **Organization Type:** Museum/Gallery/Exhibition Space * **Grant / Salary:** $150,000 * **Primary Discipline:** Arts Education
* **Recurring:** Array
* **URL:**
Minnetrista Museum & Gardens is at a dynamic moment in its 34-year history, having successfully established itself as a beloved community gathering place and poised now to re-envision priorities and interpretive opportunities for this multifaceted cultural facility.
Minnetrista is a place of beauty. Its 40-acre campus includes 20+- acres of themed garden spaces, a six-acre Nature Area, children's play areas, and two interpreted historic homes. Minnetrista Boulevard is a designated Historic District on the National Register of Historic Places. A main museum building (the “Center”) includes one 1500-square-foot and two 3,000-square-foot exhibition galleries upstairs and 10,000-square-feet of meeting and event space on the ground floor. A mission-driven museum store is next door to the Center.
Founded by the Ball family of Ball jar fame, the museum shares the family legacy and its impact on local, regional, and national history through original temporary exhibitions drawn from its collections. These temporary exhibits, along with traveling exhibitions, generate most of the repeat visitation. In 2018, Minnetrista opened the Oakhurst Experience in the home of George, Frances, and Elisabeth (Betty) Ball. This interactive experience explores the stories of the Ball family and the creation of the Ball Blue Book Guide to Preserving. Minnetrista has drawn a significant national audience for its permanent exhibition, the Bob Ross Experience that opened in October 2020. It tells the story of Bob Ross's PBS painting show, The Joy of Painting, filmed from 1983-1988 in one of the Ball family homes by Ball State PBS (who continued to film the show through 1994). The Bob Ross Experience includes the reproduced original studio, a 1980s-style family living room, an art gallery, and a painting workshop where regular classes for participants are taught by certified Bob Ross instructors. Located within a 15-minute walk of downtown Muncie, Indiana and Ball State University, Minnetrista also hosts a popular weekly farmer's market, a series of signature events, and many other free and paid activities and workshops for families and visitors.
Minnetrista seeks a President & CEO, gifted at communications, who can set and implement a vision for an organization with expansive opportunities. The CEO must have exceptional managerial skills, ready to lead and mentor a talented leadership team of five and a total staff of 69, with 55 FTEs. The leadership team includes the Vice President of Visitor Experience, the Vice President of Collections & Storytelling, the Vice President of Community Engagement, the Vice President of Finance & Operations, and the Director of Human Resources & Employee Experience. This team works together on a basis of shared authority to set institutional priorities and continuously move the museum forward. The CEO will oversee an annual budget of approximately $5M and a robust schedule of activities that includes educational programs, tours, traveling and on-site theatre performances, exhibitions, the community farmer's market, and community partnerships. The incoming CEO will be highly visible in the East Central Indiana regional community, serving as spokesperson for and champion of Minnetrista and will extend Minnetrista's networks to diverse constituencies. The CEO will bring a commitment to donor engagement and will lead Board, staff, and stakeholders to build Minnetrista as a nationally known destination through quality experiences, strategic fundraising, and expanded audience engagement. The incoming CEO will lead a team of trustees, staff, and community members in the development of the next five-year strategic plan and a review of the site master plan that includes new site development, and the continuation of infrastructure repairs and upgrades. The CEO reports to a 25-member board of trustees.
OPPORTUNITY
• Lead a multifaceted cultural and educational site and a gathering place and site for lively family experiences.
• Lead an established institution with untapped potential and enthusiastic community support.
• Leverage and promote the uniqueness of Minnetrista's site, mission and legacy.
• Broaden funding beyond the three Ball Foundations that have historically been very generous to the museum.
Key Responsibilities
• Provide administrative leadership for the institution, partnering with the Board to set direction, goals and priorities for its future.
• Oversee the development of national-caliber programming.
• Work with the Board, staff and stakeholders to define long-term strategies for the collections, programming and interpretation of Minnetrista and the Ball family legacy.
• Obtain the annual resources needed to meet the current operating needs of Minnetrista. Develop the annual budget and effectively manage and operate Minnetrista on a sustainable basis.
• Be an enthusiastic and hands-on fundraiser, cultivate major donors and foundations, and guide the Board through the drafting of a long-term plan for building the museum's endowment.
• Lead, inspire and mentor staff; foster a culture of recognition and respect.
• Partner actively with the local, regional, and state cultural and non-profit community.
• Oversee marketing strategies to augment visibility and community connections, to continue to grow attendance and broaden audiences, and to promote Minnetrista and its offerings as a compelling destination for local, regional and national visitors.
• Review organizational infrastructure and align it with strategic plans and efficient operations as the organization continues to mature.
• Provide appropriate care for and stewardship of the buildings, grounds, and collections.
• Maintain the highest level of museum best-practices and standards.
• Encourage, promote and facilitate strong corporate governance.
Skill sets
• Have a minimum of five years' experience as the successful director of a museum or related cultural organization. If you are coming from a large institution, experience could be as a deputy director or department head with substantial management responsibilities.
• Have a BA, MA preferred, in museum studies, education, American studies, nonprofit leadership or a related specialization.
• Experience working with a board of directors.
• Be able to develop and foster talent and a culture of excellence among staff, and support ongoing engagement and enthusiasm among board members and stakeholders.
• Be an excellent financial manager, demonstrating success with operational budgeting, multi-stream revenue development, and long-term financial planning.
• Bring a record of successful fund- and friend-raising, including experience cultivating individual, foundation, and municipal donors.
• Have exceptional leadership skills and enthusiasm for working with the public and be a motivator who can:
o Communicate Minnetrista's mission and vision and cultivate and energize donors.
o Engage and inspire visitors
o Foster strong collaborative relations with the Board and with staff.
o Be a civic leader and a player at the table in the city, region, and state.
o Bring a strong commitment to diversity, equity, inclusion and be enthusiastic to incorporate DEI goals at all levels of institutional planning.
• Be collaborative and team-oriented, a listener and consensus-builder.
Compensation
Salary starts at $150,000. A comprehensive benefits package includes health insurance options, Section 125 Plan, group life insurance, short and long-term disability, paid vacation and sick leave, paid holidays and personal days, a 401(k) Safe Harbor Program, and professional developmen
CHIEF OPERATING OFFICER
Chief Operating Officer Job In Manchester, CT
099 - Admin - Manchester, CT 4 Year Degree **Job Details** Senior Full Time $100,000.00 - $110,000.00 Salary/year Up to 25% Executive **Description** **Journey Found Seeks Chief Operating Officer** About Journey Found Headquartered in Manchester, CT, and established in 2013, (JF) is a proven leader in providing behavioral, residential, and many other support services to Connecticut individuals with Pervasive Developmental Disorders and Intellectual Disabilities, enabling them to become all they are capable of being. Journey Found currently serves 73 adults with intellectual disabilities ranging in age from 21 - 82 in small (mostly 3-person) group homes and apartments, in individualized day support services, and a growing number in their own or their family's homes. Services are person-centered, and each person has an individual plan of service that addresses their hopes, wants, and needs in each aspect of their life: home, work, recreation, medical, and sometimes education.
Journey Found's annual budget is $17.1 million, 95% of which comes from contracts with the state of Connecticut. The organization has 292 employees (~166 FTEs) and is governed by an actively engaged 10-member board.
Opportunity Going Forward
The Chief Operating Officer (COO) provides oversight of all the agency operations and acts as the internal face of the organization. This role is critical in helping fulfill Journey Found's mission of providing the best person-centered services to people with intellectual and developmental disabilities and to secure its sustainability in service to this mission.
The COO is a dynamic leader and creative individual who works to maintain and expand the high-quality services that are provided by the organization. The candidate is willing to learn and remains flexible enough to adjust priorities to ensure the organization continues to fulfill its mission as new service trends emerge and changes in the environment occur. Journey Found's next COO will join the team at an exciting time. The field is changing, with innovations in technology presenting new ways to serve the people Journey Found supports. The new COO will have the opportunity to work with the CEO to explore and realize the impact of new service models that align with Journey Found's person-centered culture, leaving an imprint on the organization and the lives it touches. In addition, there is a strong team in place, and the new COO will be able to partner with team leaders who have been providing high-quality services to the people JF serves while looking for growth opportunities within the organization.
The Chief Operating Officer reports directly to the Chief Executive Officer under the general direction of the Board of Directors. The position is based in JF's Manchester, CT office and is expected to be on-site for the majority of the work week, with the flexibility to work remotely as their schedule and commitments permit. The individual has direct supervisory responsibilities for five professionals in the role of Director of Support Services, a Facilities Manager, and the Director of Clinical Services. The role of COO indirectly supervises the organization's nursing department and approximately 250 Direct Support Professionals.
**Qualifications**
**The COO's key responsibilities include:**
**Management and Administration**
* Foster a work culture of success, empowerment, team building, and reward for organizational effectiveness.
* Effectively resolve conflicts, deal with challenging situations, and make decisions.
* Assure compliance with federal, state, and local regulations, statutes, licensure, accreditation (where applicable), and agency policy.
* Provide on-call support to the organization.
* Critically evaluate situations and strategically plan solutions
* Firmly, promptly and effectively manage crisis situations.
* Adeptly collect and analyze data to inform decisions that lead to positive outcomes.
**Organizational Engagement**
* Make strong connections with the staff and people supported.
* Strongly focus on stakeholder engagement.
* Effectively communicate with families of people supported.
* Approach working with teams and mediating positive outcomes in a proactive manner.
**Clinical Oversight**
* Partner with the Director of Clinical Services to ensure high quality services are provided.
* Ensure the Clinical Team completes continuing education to promote learning and best practice approaches to clinical supports.
* Effectuate a Person-Centered approach through the use of applied behavior analysis (ABA) techniques and strategies.
**Facilities Oversight**
* Develop and evaluate proactive facilities management plans.
* Ensure all Journey Found homes are maintained to the highest standards and they reflect positively upon their communities.
* Manage a network of vendors and property managers in support of Journey Found's mission.
* Negotiate contractual agreements and manage capital improvement projects.
* Maximize the efforts of the Facilities department by triaging work orders
**Desired Credentials/Profile of the Ideal Candidate**
There are innumerable ways to learn, grow, and excel professionally. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. We will most likely be interested in your candidacy if you demonstrate most of the qualifications and attributes listed below.
* A sincere commitment to Journey Found's mission of delivering high-quality, person-centered services to people with intellectual and developmental disabilities.
* Five or more years of managerial and administrative responsibilities in a non-profit organization or an equivalent combination of training and experience.
* At least three years of experience working with the CT Department of Developmental Services (DDS).
* An established track record of fostering a successful and effective team-based work culture.
* Experience in non-organic growth through strategic partnerships, such as contractual collaborations, joint ventures, affiliations, and mergers.
* A minimum of a bachelor's degree in social work, psychology, administration, or a related field is required. An advanced degree in any of these fields or an MBA is an added advantage.
**Critical Attributes**
The ideal candidate will embody many, if not all, of the following attributes.
Our next COO,
* Is flexible and ensures frequent communication with all stakeholders within the JF community.
* Is kind and compassionate, yet firm and confident.
* Has a natural curiosity that leads to learning and personal/professional development.
* Can effectively influence others and drive successful outcomes while also having the humility to be influenced.
* Has excellent interpersonal skills and fosters a team-oriented, mission-centered work culture where staff are rewarded for their dedication and encouraged to innovate.
* Demonstrates exemplary communication skills, particularly in public settings.
* Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
**Compensation and Benefits**
The starting salary range for this position is $100,000-$110,000, commensurate with experience and qualifications. Journey Found offers a comprehensive benefits package, including medical, prescription, dental, vision, and tax-advantaged flexible spending and reimbursement accounts; a 403(b)-retirement plan; company-provided life insurance and long-term disability; Employee Assistance Plan coverage for one's entire family; eleven paid holidays; and a very generous bank of paid time off.
**Application Process and Additional Information**
Candida
Vice President & General Manager
Chief Operating Officer Job In Worcester, MA
Job Description
Job Title: Vice President & General Manager
About Mobile Air & Power Rentals
Mobile Air provides temporary cooling, heating, dehumidification, and power solutions. Offering rental equipment such as portable air conditioners, cooling towers, chillers, heaters, dehumidifiers, generators, and power distribution systems, we meet HVAC rental needs nationwide. Our solutions help clients save time and money, enhance their businesses, and create memorable experiences at special events. If you have a passion for helping others, join us in a $65 billion industry dedicated to creating impactful community experiences.
Discover your purpose – work in rental!
Position Overview:
The Vice President & General Manager (VP & GM) is responsible for formulating, implementing, and executing comprehensive strategies for sales and operations aimed at increasing revenue, market share, and profitability within the rental business. The VP & GM emphasizes coaching and developing their leadership team to realize both individual and regional potential. This role encompasses the strategic direction of branch and regional rental operations in alignment with overall company objectives.
Job Duties/Responsibilities:
Deliver on rental revenue and profitability objectives while fostering a sustainable sales and service organization.
Lead and empower Regional General Managers (RGM) to achieve strategic revenue, profit, and market share targets through effective management processes and tools.
Maximize contribution margin by developing competitive pricing strategies for products and services that align with business goals.
Build and enhance senior-level relationships with Key and Target accounts, focusing on account management and growth initiatives.
Conduct monthly one-on-one reviews with RGMs to evaluate progress against annual sales plans, pipeline, forecasting, activity plans, account management, operations, profitability, safety, and personal development goals; document and track actionable items for follow-up.
Recommend and develop innovative sales and operations incentive plans to drive performance.
Collaborate closely with VPs of Operations and Finance to optimize service and sales support costs, enhancing the rental customer experience and profitability.
Maintain awareness of industry trends and competitive dynamics, using insights to adapt strategies that drive revenue and market share growth.
Actively participate in industry trade associations (e.g., ARA, BOMA, MCA, AGC) and promote team member involvement to strengthen regional presence and networking.
Identify and capitalize on growth and cost efficiency opportunities, developing robust business cases to support new initiatives.
Enhance customer loyalty by implementing processes that drive satisfaction and retention; analyze Target Account needs and create penetration strategies to expand market share.
Oversee regional marketing efforts, coordinating traditional and digital outreach strategies to maximize regional visibility and relevance.
Ensure cost-effective execution and quality assurance in branch operations, emphasizing operational efficiency.
Optimize the reliability, utilization, and profitability of the rental fleet; support inter-regional collaboration for effective fleet management.
Lead initiatives for product enhancement and the development of innovative rental solutions.
Develop and monitor operational metrics to assess efficiency and guide continuous improvement initiatives.
Enforce operational expense control measures within all responsible functions.
Drive branch facility expansion activities in alignment with the company’s organic growth strategy.
Manage the forecasting and creation of monthly/annual budgets, incorporating comprehensive opportunity and account management processes.
Champion safety initiatives across the region, ensuring compliance with company safety policies at all business locations and field operations.
Implement and oversee the company performance management system, fostering continuous improvement through performance evaluations and personal development programs.
Collaborate with senior management and company owners to shape and refine overall business strategy.
Requirements:
Bachelor's Degree required; 10+ years of relevant field experience in Engineering, Technical, Marketing, Business, or related fields. A Master’s Degree in Business is preferred.
Minimum of 10 years of management experience in the Specialty rental industry, with desirable expertise in heating, cooling, and power equipment.
Strong foundational knowledge of ERP, CRM, and business systems.
Proven leadership skills with a history of motivating and mentoring teams to achieve operational excellence.
Documented track record of driving growth and achieving business objectives.
Excellent communication and negotiation abilities.
Strategic mindset with data-driven analytical skills to optimize customer relations and strategic initiatives for robust returns.
Comprehensive understanding of financial metrics, market segmentation, customer preferences, and evolving industry trends.
In-depth familiarity with construction contracting, engineering, and direct selling processes, alongside experience in sectors like Healthcare, Higher Education, Industrial/Manufacturing, and Commercial Real Estate (CRE).
Willingness to travel approximately 50% of the time, with flexibility as necessary.
Valid driver’s license with a clean driving record.
Ability to successfully pass pre-employment background and drug screenings.
Benefits:
Competitive salary
Annual bonus opportunities
Company-issued phone, computer, and necessary equipment
Health, Vision, and Dental Insurance
Life Insurance
401k plan with company match
Paid time off (vacation, sick leave, and holidays)
Career development
Employee discount programs
#LI-Hybrid
Home Health Director of Operations Administrator RN
Chief Operating Officer Job In Ludlow, MA
At Enhabit Home Health & Hospice, we provide compassionate, high-quality care to our patients in the comfort of their own homes. We're seeking a Registered Nurse RN to join our dedicated team as an Administrator / Director of Operations. In this key leadership role, you will oversee daily operations, ensure regulatory compliance, and drive quality care at our home health branches in Ludlow and Worcester, MA.
If you are a strategic thinker with strong management skills and a passion for home health care, we want to hear from you!
Responsibilities
Serve as the local chief executive agent. Lead the local provider(s) in a better way to care for the community in which it serves, and contribute to the overall success of the company. Ensure the execution of operations are completed daily. Manage operations, services, personnel performance, and office management ongoing.
Qualifications
RN Registered Nurse licensed in the state of MA is required.
Previous experience in a home health care or hospice program is preferred.
Must have demonstrated experience in health service administration with at least one year in a supervisory or administrative capacity.
Must not have been employed in the last year as an administrator with another operation at the time any enforcement action was taken against the business; further described in the company compliance policies.
Must have demonstrated knowledge and understanding of the federal, state and local laws and regulatory guidelines that govern the operation of a home care office.
Must have intermediate demonstrated technology skills, including operation of a mobile device.
Previous experience in a home health care or hospice program is preferred.
Requirements
Must possess a valid state driver license
Must maintain automobile liability insurance as required by law
Must maintain dependable transportation in good working condition
Must be able to safely drive an automobile in all types of weather conditions
Additional Information
As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We make it a priority to maintain an ethical workplace and continually invest in our employees. Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Some benefits, tools and resources include:
Matching 401(k) plan for all employees
Comprehensive insurance plans - medical, dental and vision
Generous paid time off - Up to 30 paid days off per year
Continuing education opportunities and scholarship programs
Electronic medical records and mobile devices for all clinicians
Incentivized bonus plan
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
Home Health Director of Operations Administrator RN
Chief Operating Officer Job In Worcester, MA
At Enhabit Home Health & Hospice, we provide compassionate, high-quality care to our patients in the comfort of their own homes. We're seeking a Registered Nurse RN to join our dedicated team as an Administrator / Director of Operations. In this key leadership role, you will oversee daily operations, ensure regulatory compliance, and drive quality care at our home health branches in Ludlow and Worcester, MA.
If you are a strategic thinker with strong management skills and a passion for home health care, we want to hear from you!
Responsibilities
Serve as the local chief executive agent. Lead the local provider(s) in a better way to care for the community in which it serves, and contribute to the overall success of the company. Ensure the execution of operations are completed daily. Manage operations, services, personnel performance, and office management ongoing.
Qualifications
* RN Registered Nurse licensed in the state of MA is required.
* Previous experience in a home health care or hospice program is preferred.
* Must have demonstrated experience in health service administration with at least one year in a supervisory or administrative capacity.
* Must not have been employed in the last year as an administrator with another operation at the time any enforcement action was taken against the business; further described in the company compliance policies.
* Must have demonstrated knowledge and understanding of the federal, state and local laws and regulatory guidelines that govern the operation of a home care office.
* Must have intermediate demonstrated technology skills, including operation of a mobile device.
* Previous experience in a home health care or hospice program is preferred.
Requirements
* Must possess a valid state driver license
* Must maintain automobile liability insurance as required by law
* Must maintain dependable transportation in good working condition
* Must be able to safely drive an automobile in all types of weather conditions
Additional Information
As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We make it a priority to maintain an ethical workplace and continually invest in our employees. Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Some benefits, tools and resources include:
* Matching 401(k) plan for all employees
* Comprehensive insurance plans - medical, dental and vision
* Generous paid time off - Up to 30 paid days off per year
* Continuing education opportunities and scholarship programs
* Electronic medical records and mobile devices for all clinicians
* Incentivized bonus plan
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.