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  • Executive Large Property Underwriter or AVP, Director Large Property Underwriter

    Zurich Insurance Company Ltd. 4.8company rating

    Chief operating officer job in Los Angeles, CA

    Zurich is seeking an experienced Executive Large Property Underwriter or AVP, Director Large Property Underwriter, to join our National Large Property team in Zurich's Los Angeles office. We are also open to basing the position at our offices in San Francisco or Denver. While this position will be based out of a Zurich office, you will have the flexibility to work on a hybrid basis. You will partner with your manager to set a flexible work schedule that supports you, our customers, and our brokers and agents. This role will require you to be visible in the marketplace to meet with our agents and brokers and be in the office/market three days per week. This role will be filled at either the Executive Large Property Underwriter or AVP, Director Large Property Underwriter. The hiring manager will determine the appropriate level based upon the selected applicant's experience and skill set relative to the qualifications listed for this position. As an Executive Large Property Underwriter or AVP, Director Large Property Underwriter you will handle complex new and renewal domestic Large Property accounts and serve as a Subject Matter Expert on the team. As a member of Zurich's Underwriting Team, you will enjoy the opportunity to fully apply and hone your underwriting and marketing skills while building relationships with Select Brokers focused in the Western US region. In this role, you will: Administer and monitor underwriting rules and guidelines, insurance laws and regulations, and rating annual rules. Develop, maintain & collaborate with Line of Business representatives on referrals and other business related needs, as appropriate. May provide guidance to lower level associates. Develop and maintain relationships with distributors (agents & brokers) in support of business retention and acquisition and works with customers and distributors (agents & brokers) to determine their insurance related needs and provide solutions. Supports the sales culture by being a Help Point for agents, brokers and customers. Proactively seek renewal and new account opportunities. Complete detailed opportunity assessment with key distributors to identify growth opportunities Qualify accounts to meet with the organization's appetite, balanced with sound business opportunity. Make broker/customer and on-sight calls with a planned and well-prepared purpose Basic Qualifications, Executive Large Property Underwriter: High School Diploma or Equivalent and 5 or more years of experience in the Underwriting or Market Facing area OR High School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support area OR Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing area OR Zurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or Underwriting Support area AND Knowledge of Microsoft Office Experience working on time restraints for quotes on new and renewal business Experience working in a team environment OR Basic Qualifications, AVP, Director Large Property Underwriter: High School Diploma or Equivalent and 7 or more years of experience in the Underwriting or Market Facing area OR High School Diploma or Equivalent and 14 or more years of experience in the Claims or Underwriting Support area OR Zurich Certified Insurance Apprentice including an Associate Degree and 5 or more years of experience in the Underwriting or Market Facing area OR Zurich Certified Insurance Apprentice including an Associate Degree and 12 or more years of experience in the Claims or Underwriting Support area AND Experience with Microsoft Office Preferred Qualifications (Both Levels): Bachelor's Degree Technical knowledge of Large Property Underwriting Established broker relationships (retail brokers) within the Western US region. Sales execution mindset Creative problem solving skills Strong verbal and written communication skills Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us. The pay range shown is a national average and may vary by location. The combined salary range for this position is $98,300.00 - $213,000.00. The proposed salary range for the Director Large Property Underwriter is $98,300.00 - $161,000.00, with short-term incentive bonus eligibility set at 15%. The proposed salary range for the Executive Large Property Underwriter or AVP is $130,000.00 - $213,000.00, with short-term incentive bonus eligibility set at 20%. We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.] Why Zurich? At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500 . Join us for a brighter future-for yourself and our customers. Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033. Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal. Location(s): AM - Los Angeles, AM - Denver, AM - San Francisco Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-BN1 #LI-Executive #LI-Director
    $130k-213k yearly 22h ago
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  • Vice President, Fund/Client Accounting Manager I

    BNY 4.1company rating

    Chief operating officer job in Los Angeles, CA

    Vice President Fund Accounting At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Vice President Fund Accounting to join our Fund Accounting team. This role is located in Los Angeles, LA Manage a small team of Accountants responsible for conducting accounting services on behalf of assigned clients including determining net asset values, calculating fund performance, allocating expenses, and preparing reports. Resolve escalated issues from team members and manage the performance of assigned staff while setting team priorities. Oversee the determination of net asset value (NAV) for assigned funds for each measurement cycle and manage relationships with assigned clients to ensure all questions are answered and issues resolved. Provide oversight to ensure accounting records and financial statement disclosures are complete, accurate, and maintained in accordance with departmental policies and procedures. Evaluate GAAP and/or IFRS rules to determine the impact of new regulations on BNY Mellon fund accounting practices. Manage the drafting and communication of financial reports to clients, explaining fund performance and accounting intricacies. Recruit, direct, motivate, and develop staff to maximize their individual contributions, professional growth, and team effectiveness. Contribute to the achievement of team objectives. To be successful in this role, we're seeking the following: Bachelor's degree in accounting or the equivalent combination of education and experience. 4-5 years of total work experience with at least 0-1 years in management preferred. Experience at a Big 4 accounting firm preferred. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $68,000 and $170,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.
    $68k-170k yearly Auto-Apply 22h ago
  • Vice President

    Blusky

    Chief operating officer job in Tustin, CA

    BRIEF DESCRIPTION: The Vice President is responsible for managing all branch office operations including sales, business development, customer relationships, project management, and administration. The Vice President has full Profit and loss responsibility for all facets of their location. In addition, the VP is accountable for leveraging the BluSky brand to develop relationships with industry professionals resulting in new business opportunities. The Vice President will train, coach, motivate and lead all team members to meet all sales, revenue, and customer service goals. Salary Range is $95,000 - $175,000 Commission OTE Range is $60,000 - $250,000 Unlimited PTO Vehicle Allowance PRINCIPAL ACCOUNTABILTIES: Manage Overall P&L at Office Level to Drive Profitability Overall Office Sales and Revenue Management and Human Resources Operations General Responsibilities Manage Overall P&L at Office Level to Drive Profitability Meet or exceed overall office sales, revenue, and EBITDA goals. Manage expenses to all established budgets. Drive profitability to meet or exceed established office goals. Hold team accountable to job specific, minimum target margins. System utilization and data integrity. Overall Office Sales and Revenue Support sales teams in developing new business opportunities by identifying and fostering professional trade partner relationships and referral channels as follows: End user client base including property management, property ownership, asset management, portfolio management, facility and maintenance management, etc. Diamond Influencer relationships, including brokers, insurance adjuster, independent adjusters, consultants, hygienist, architects, engineers, etc. Managed insurance repair programs. Drive project schedules and revenue to ensure monthly revenue targets are met or exceeded. Support Business Development activities and relationship building. Management and Human Resources Responsible for supporting recruiting efforts by identifying and attracting top talent. Ensure employee development and retention by coaching, training, and mentoring team members. Implement, in partnership with Human Resources, new hire orientation, and performance management planning. Foster the BluSky Best Practices and company culture. Oversight of time keeping and payroll management. Ensure all employees follow regulatory and BluSky Safety Program. Operations Acquire, maintain, and protect company assets Ensure exceptional customer experiences and satisfaction are achieved per goal Ensure proper project management practices are followed Manage weekly production and WIP reports Manage overall office budget and expenses Ensure usage and compliance with management software and systems Follow and implement Federal, State, and local employment laws Follow and implement Federal, State, and local laws including OSHA, IICRC, MSDS sheets, safety Ensure BluSky paperwork and file documentation requirements are met, with focus on contracts, work authorizations, and subcontractor agreements Manage accounts receivables per company goals Manage accounts payables per company goals Oversight of project schedules and adherence to start and completion dates to drive revenue GENERAL RESPONSIBILITIES: Achieve training goals and minimum attendance as established by BluSky. Adheres to all company Best Practices Always provides the highest level of customer service. Leads and cultivates a positive office culture. All other duties and projects as assigned. SUPERVISORY RESPONSIBILITY: This role has direct reports. QUALIFICATIONS & REQUIREMENTS: 5+ years insurance restoration experience preferred 3+ years management experience preferred Strong business development experience with a proven track record of success Ability to communicate effectively with clients, internal and external contacts throughout the project management process Must be able to attend Business Development networking functions as required Must be able to travel in response to project needs and leadership functions Proficient in Microsoft Office Suite and social media platforms such as LinkedIn Valid driver's license and satisfactory driving record EDUCATION: Bachelor's degree in Construction Management, Engineering, Business, or equivalent experience required WORK ENVIRONMENT & PHYSICAL JOB DEMANDS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, reach with hands and arms, talk and hear. The employee is required to regularly move and walk around the office. TRAVEL: Minimal travel. Some out-of-area and overnight travel may be expected for training or meetings. COMPENSATION: BluSky provides a competitive base salary, a bonus plan for eligible positions, and a comprehensive benefits package that includes: a matching 401(k) plan, health insurance (medical, dental, and vision), paid time off, paid holidays, disability coverage, job-specific equipment (e.g., laptop, smartphone, etc.), and a corporate apparel allowance. BluSky also offers extended benefits such as Remote Work, an Employee Assistance Program, Accident and Critical Illness Coverage, LegalShield, Professional Development Opportunities, a Paid Employee Referral Program, and much more. EEOC: BluSky is dedicated to the principles of equal employment opportunity. BluSky prohibits unlawful discrimination against applicants or employees based on age 40 or over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, or any other applicable status protected by Federal, State, or local law. It is and will continue to be the policy of BluSky that all persons are entitled to equal employment opportunity based on their individual qualifications, performance, and potential without regard for any protected status, as required by state and federal law.
    $95k-175k yearly 1d ago
  • Vice President, OPS Account Management Manager II

    BNY 4.1company rating

    Chief operating officer job in Los Angeles, CA

    Vice President, OPS Account Management At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Account Management - M2 to join our Account Management team. This role is located in Los Angeles, CA In this role, you'll make an impact in the following ways: • Manage a team of Account Managers responsible for client accounts, including specialized or key accounts critical to team or function goals • Coach and guide staff on account planning, execution, and performance management • Set departmental priorities, allocate resources, and contribute to operating protocols for the Account Management function • Collaborate with Relationship Management and Client Service Delivery to ensure a seamless client experience and coordinate service levels • Track and report on team metrics and results, proactively call on accounts to ensure client satisfaction and identify growth opportunities • Serve as an escalation point for critical service issues and shepherd resolution • Recruit, motivate, and develop staff to maximize individual and team contributions and professional growth To be successful in this role, we're seeking the following: • Bachelor's degree or equivalent combination of education and experience • 5-7 years of total work experience, with 0-1 years of management experience preferred • Experience in Account Management preferred • Strong leadership and team management skills At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: • America's Most Innovative Companies, Fortune, 2025 • World's Most Admired Companies, Fortune 2025 • “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $130,000 and $150,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
    $130k-150k yearly Auto-Apply 22h ago
  • VP, eCommerce

    Pacsun 3.9company rating

    Chief operating officer job in Anaheim, CA

    Join the Pacsun Community Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. We are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community. Learn more here: LinkedIn- Our Community About the Job: The Vice President of eCommerce will lead the strategic and operational execution of the Pacsun eCommerce business. This executive leader will drive growth and profitability across all digital channels, owning the end-to-end customer experience, site merchandising, digital marketing strategy, customer retention through loyalty programs and email marketing, and full P&L responsibility for the online business. The VP will partner closely with internal stakeholders across Marketing, Merchandising, Supply Chain, Technology, Finance, Inventory Management and Customer Experience to align business objectives and deliver exceptional customer journeys. A day in the life, what you'll be doing: Strategic Leadership & Business Management Develop and execute a comprehensive eCommerce strategy aligned with overall corporate objectives. Own and manage the eCommerce P&L to drive revenue growth, optimize margin, and manage operating expenses. Monitor KPIs and analytics to track performance, customer behavior, and business trends; provide regular reporting to executive leadership. Identify new opportunities for digital innovation, customer engagement, and revenue generation. Digital Marketing & Acquisition Oversee digital marketing strategies including paid search, SEO, display, affiliates, and social media advertising to acquire and retain customers. Optimize marketing spend through data-driven attribution models and ROI-focused tactics. Collaborate with the marketing team to ensure brand consistency across all channels. Loyalty & Email Marketing Lead the strategy and execution of the loyalty program to increase customer lifetime value and brand loyalty. Drive CRM and email marketing initiatives that leverage segmentation, personalization, and automation. Analyze campaign performance and customer behavior to enhance targeting and messaging. Site Experience & Merchandising Lead cross-functional teams in site merchandising, UX/UI enhancements, A/B testing, and conversion rate optimization (CRO). Ensure the site reflects seasonal trends, promotional strategies, and merchandising priorities. Maintain an optimal customer journey from discovery to checkout. Cross-Functional Partnership & Team Leadership Partner closely with Merchandising, Marketing, IT, Operations, Finance and Inventory Management to deliver seamless experiences and ensure inventory, fulfillment, and tech roadmaps are aligned. Build, lead, and mentor a high-performing eCommerce team across digital marketing, analytics, merchandising, and content. Foster a culture of collaboration, accountability, innovation, and performance. What it takes to Join: Education & Experience Bachelor's degree in Marketing, Business, or related field; MBA preferred. 10 -15 years of eCommerce leadership experience in a consumer retail environment. Demonstrated experience managing an eCommerce P&L and driving double-digit growth. Proven success in leading digital marketing, loyalty programs, CRM/email, and merchandising teams. Skills & Competencies Deep understanding of digital marketing tools (Google Ads, Meta, Klaviyo, etc.), web analytics (GA4, Adobe Analytics), and eCommerce platforms (Salesforce Commerce Cloud). Experience with, or strong aptitude for, applying AI and agentic AI technologies to enhance personalization, demand forecasting, marketing performance, and operational scalability in eCommerce Strong analytical skills with a data-first approach to decision-making. Excellent leadership, communication, and team development skills. Highly collaborative with the ability to influence cross-functional stakeholders at all levels. Developing the Community/ Leadership Qualities: Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates. Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability. Serve as a Pacsun advocate in the industry and marketplace. Recruit, identify, develop, and retain talent that delivers performance excellence. As a manager, serve as a leader of company culture, norms, and conduct. Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction. Salary Range: $243,800 - $340,000 Pac Perks: Dog friendly office environment On-site Cafe On-site Gym $1,000 referral incentive program Generous associate discount of 30-50% off merchandise online and in-stores Competitive long term and short-term incentive program Immediate 100% vested 401K contributions and employer match Calm Premium access for all employees Employee perks throughout the year Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Ability to work in open environment with fluctuating temperatures and standard lighting. Ability to work on computer and mobile phone for multiple hours; with frequent interruptions. Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building. Hotel, Airplane, and Car Travel may be required. Position Type/Expected Hours of Work: This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $243.8k-340k yearly 3d ago
  • Vice President, CRM

    True Religion 4.6company rating

    Chief operating officer job in El Segundo, CA

    THE PURPOSE: As we accelerate our digital and brand growth initiatives, True Religion is hiring a Vice President, CRM to own the enterprise customer retention strategy and drive the commercial impact of all retention channels (email, SMS, push, loyalty, lifecycle flows, and emerging programs). This person will lead the long-term roadmap for CRM, loyalty, personalization, segmentation, and lifecycle marketing, ensuring that customers remain deeply engaged throughout their relationship with True Religion. The VP will act as a strategic counterpart to the VP, Growth and as a senior leader representing CRM across the organization. The right candidate is a highly strategic, data-driven, digitally native thinker with deep experience in scaling CRM programs within a growth-oriented apparel or consumer brand environment. They will bring strong leadership, a test-and-learn mindset, and the ability to operate at both strategic and operational levels. THE ROLE (what you are accountable for) True Religion is looking for a visionary, enterprise-level CRM & Retention leader with proven experience in developing consumer lifecycle strategies and delivering retention-driven revenue performance. In this role, you will own the design, execution, and ongoing evolution of CRM, loyalty, and lifecycle marketing programs that support brand storytelling, merchandising priorities, seasonal campaigns, and category-level product marketing initiatives. You will build the financial plan tied to retention channels, forecast performance, and be accountable for CRM-driven demand, engagement, and lifetime value. You have significant experience leading CRM transformations, scaling segmentation and personalization, optimizing loyalty programs, and overseeing high-performing CRM teams. You must demonstrate thought leadership in the role CRM plays across the broader marketing ecosystem and have deep experience navigating fast-paced, highly promotional retail environments. KEY RESPONSIBILITIES Strategy Define, own, and evolve the enterprise-wide CRM vision, translating consumer insights and data capabilities into long-term customer strategies across email, SMS, push, loyalty, lifecycle flows, and emerging programs. Develop and lead strategies focused on database growth, customer retention, reactivation, engagement, and lifetime value. Oversee the creation, relaunch, or evolution of the loyalty program, including benefits design, tier strategy, and retention-driving initiatives tied to CLTV. Ensure CRM and lifecycle strategies align seamlessly with brand, site, creative, and growth marketing plans. Identify channel conflicts, overlapping messaging, or segmentation gaps and establish governance frameworks for resolution. Build annual and seasonal financial plans for retention-driven demand, repeat rates, loyalty KPIs, and CLTV growth. Operational and Technical Knowledge Own the CRM technology ecosystem: CDP architecture, ESP capabilities, data pipelines, attribution systems, customer identity resolution, and privacy requirements. Partner closely with Site, Planning, Merchandising, Creative, and Growth Marketing teams to develop high-performing campaigns and lifecycle programs that maximize conversions and support the revenue plan. Lead CRM technology strategy, including platform enhancements, CDP/ESP evaluations, data integrations, and long-term capability planning. Elevate segmentation into dynamic, predictive, real-time orchestration via advanced data/AI capabilities Direct A/B testing and experimentation strategies across all CRM channels (subject lines, content, cadence, frequency, triggers, send times, etc.). Build and maintain performance dashboards for all flows, programs, and campaigns; communicate results across executive and cross-functional teams. Lead, mentor, and develop CRM team members, ensuring strong execution standards, innovation mindset, and career growth. Influence and guide cross-functional partners with CRM insights, consumer behavior analytics, and strategic recommendations. MINIMUM REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 12+ years of digital marketing, CRM, retention, or lifecycle experience in consumer-facing businesses. 5-7+ years of senior executive or high-level leadership experience overseeing CRM, loyalty, retention, or lifecycle teams. 5-7+ years in a growing apparel or fashion retail business Evidence of leading CRM transformations, including platform upgrades, CDP migrations, loyalty redesign, or major personalization initiatives Deep technical fluency in CRM platforms, CDPs, ESPs, data modeling, identity management, dynamic personalization engines, and analytics environments Experience designing, developing, or modernizing loyalty programs and customer benefit ecosystems. Expertise in eCommerce promotional cadence, fashion/seasonal flows, and alignment with merchandising strategies. Demonstrated experience leading large teams, scaling organizations, and building high-performance cultures. Strong analytical capability with mastery of CRM KPIs, segmentation methodologies, lifecycle measurement, and forecasting. Forward-thinking, solutions-oriented leader with strong strategic, technical, and creative problem-solving abilities. Exceptional written and verbal communication skills with the ability to influence senior executives and cross-functional partners. Highly organized with strong prioritization and project management skills, able to manage multiple initiatives simultaneously in a fast-paced environment. Growth mindset, with a passion for testing, optimizing, and developing innovative CRM programs. Comfortable navigating ambiguity and driving clarity in a rapidly evolving, entrepreneurial business. Positive, collaborative, and team-focused approach with a willingness to jump in when needed. Salary Range: $210,000-$250,000
    $210k-250k yearly 3d ago
  • Chief of Staff - Marketing & Creative Services

    24 Seven Talent 4.5company rating

    Chief operating officer job in Bell Gardens, CA

    We're looking for a strategic, highly organized Chief of Staff to partner directly with senior Marketing and Creative leadership at a fast-moving, multi-brand apparel organization. This role is ideal for someone who thrives at the intersection of strategy, project management, and creative operations, and who loves turning ideas into executed, measurable initiatives. As Chief of Staff, you'll act as a true force multiplier for marketing and creative leaders-driving cross-functional alignment, streamlining workflows, and ensuring that key initiatives move efficiently from concept to completion. What You'll Do Serve as the central point of contact between marketing leadership, internal teams, and external partners, with a strong focus on creative asset and collateral review, approvals, and brand alignment. Plan and run executive-level meetings: set agendas, prepare briefing materials, capture decisions, and track follow-through on action items. Oversee progress across a portfolio of marketing and creative projects-including go-to-market campaigns, corporate initiatives, and enterprise efforts-helping identify roadblocks and clearing them quickly. Coordinate timelines and workflows across Marketing Services teams to keep work moving, ensuring prioritization is clear and feedback and review cycles are efficient. Spot gaps in existing processes and introduce better ways of working-frameworks for collaboration, decision-making, and performance tracking. Draft and refine internal and external communications, reports, and presentations that keep stakeholders informed, aligned, and action-oriented. Who You Are A proven project and operations leader who can juggle multiple priorities and pivot quickly as business needs change. Someone who naturally anticipates risks or conflicts and can design practical mitigation plans before issues escalate. Highly emotionally intelligent, able to read the room, pick up on unspoken dynamics, and translate them into clear next steps and decisions. Personally committed to excellence, with a track record of delivering polished, reliable work. An exceptional communicator-written and verbal-with the ability to tailor messaging for executives, peers, and external stakeholders. Comfortable in a fast-paced, dynamic environment with shifting priorities and tight timelines. Bias toward action, ownership, and accountability, while remaining collaborative and team-focused. Experience & Skills 5-7 years of experience in marketing operations within apparel, club retail wholesale, multi-brand apparel wholesale, or other high-velocity, high-growth environments. Advanced proficiency in Microsoft Office and Google Workspace. At least 3 years of experience partnering with or working within a Creative Services team delivering: Product photography Packaging and label creative E-commerce imagery In-store point-of-sale materials Corporate or brand collateral Demonstrated interest in and comfort with generative AI tools to enhance creative production workflows. Location & Onsite Expectations This role is based in Bell, CA but will be relocating to Beverly Hills in the Spring of 2026. This will be primarily in-office at least 4 days per week, with the opportunity to work remotely 1 day per week. How to Apply If you're a marketing operations leader who loves partnering with creative teams, enjoys building structure in dynamic environments, and is excited about supporting senior leadership at a high-impact level, we'd love to hear from you. Apply today!
    $130k-207k yearly est. 4d ago
  • Vice President of Revenue Cycle

    Beecan Health

    Chief operating officer job in Glendale, CA

    The Vice President of Revenue Cycle is responsible for the strategic oversight and hands-on execution of the end-to-end revenue cycle across the organization's Skilled Nursing Facility (SNF) network. This role provides direct operational leadership for billing, collections, accounts receivable, payer compliance, and audit readiness, with a strong emphasis on facility-level performance, cash flow optimization, and team development. The Vice President partners closely with facility administrators, clinical leadership, and corporate leadership to maximize reimbursement, reduce days in accounts receivable, and ensure compliance with Medicare, Medi-Cal, and Managed Care payer requirements in a highly regulated post-acute environment. Core Expertise & Focus Areas Skilled Nursing Facility Revenue Cycle Optimization Healthcare Finance & Revenue Cycle Leadership Billing & Coding Compliance (Medicare, Medi-Cal, Managed Care) Claims Management, Denial Prevention, and Appeals Accounts Receivable & Cash Flow Improvement Regulatory Compliance & Audit Readiness Team Development, Mentorship, and Performance Management Duties and Responsibilities Revenue Cycle Leadership & Regional Operations Oversee all aspects of the revenue cycle across the SNF portfolio, including patient intake, billing, collections, and accounts receivable. Provide hands-on executive leadership with direct accountability for facility-level revenue cycle performance. Act as the primary escalation point for complex billing issues, unresolved AR, and payer disputes. Cash Flow & Performance Management Develop and implement strategies to improve revenue cycle efficiency, reduce days in accounts receivable, and optimize cash flow. Review and analyze facility-level cash collections, aging reports, and payer performance trends. Identify revenue shortfalls and opportunities; implement corrective action plans to improve revenue recognition and collections. Provide regular reporting and actionable insights to senior leadership. Claims, Denials & Payer Compliance Ensure accurate, timely, and compliant claim submission to Medicare, Medi-Cal, and commercial payers. Implement best practices for claims management, denial prevention, and appeals. Lead resolution of payer underpayments, disputes, and recoupments. Systems, Controls & Audit Readiness Ensure accounts receivable and billing systems are fully functional and aligned with field operations by partnering with the Information Systems team and external vendors. Serve as the primary liaison and subject-matter expert for billing audits, internal audits, and Additional Documentation Requests (ADRs). Develop, enforce, and maintain revenue cycle policies, procedures, and internal controls. Conduct regular audits and reviews to ensure compliance with regulatory and payer requirements. Facility Engagement & Continuous Improvement Work closely with facility administrators and business office managers to improve billing accuracy, timeliness, and accountability. Conduct regular facility-level performance reviews, identifying root causes and driving corrective actions. Standardize workflows and best practices across facilities while accommodating operational realities of a regional platform. Team Leadership & Development Lead, mentor, and develop revenue cycle teams, including billing, coding, and collections staff. Evaluate team performance and implement strategies for continuous improvement and professional growth. Support recruiting, interviewing, hiring, and onboarding of business office and revenue cycle personnel. Foster a culture of accountability, compliance, and operational excellence. Industry Awareness & Role Evolution Stay current on industry trends, regulatory updates, and best practices impacting SNF reimbursement and revenue cycle operations. Adapt strategies and responsibilities as business needs evolve. Perform other related duties as assigned by senior management. Knowledge, Skills, Abilities & Qualifications Bachelor's degree in Accounting, Finance, Healthcare Administration, or a related field preferred. Minimum of 7-10 years of progressive revenue cycle management experience, with demonstrated leadership success. Extensive knowledge of SNF revenue cycle operations, healthcare reimbursement, and billing practices. Strong understanding of healthcare reimbursement, billing, and accounting principles. Proven ability to manage labor and operational budgets and track financial performance. Ability to operate effectively in a fast-paced, highly regulated environment. Strong organizational skills, attention to detail, and analytical capabilities. Excellent verbal and written communication skills, with the ability to engage effectively across all levels. Demonstrated ability to maintain confidentiality, exercise sound judgment, and make compliant, practical decisions. Commitment to the mission and values of Beecan, including person-centered care delivered with dignity, compassion, integrity, teamwork, innovation, and safety. Additional Disclaimer The duties and responsibilities outlined above are intended to describe the general nature and scope of this position and are not all-inclusive. Management reserves the right to assign or reassign duties and responsibilities at any time based on business needs.
    $137k-222k yearly est. 4d ago
  • CEO-In-Training, Executive Director

    Pennant

    Chief operating officer job in Los Angeles, CA

    Pinnacle, part of The Pennant Group family, is currently seeking entrepreneurial leaders with proven results in building and leading exceptional teams and has a passion for the senior living industry. Join us in making an impact and shaping the future of senior care! About the Opportunity: The CEO-in-Training (CIT) Program is designed to prepare outstanding leaders for an opportunity to run one of our assisted living, independent living, or memory care communities. This salaried, full-time training program typically lasts 3-6 months, depending on your background and experience. CITs may advance to lead one of our thriving communities or future acquisition, with continued mentorship and operational support from experienced partners. As a CIT, you will gain hands-on practical experience in operations, clinical care, and business management under the guidance of an experienced Executive Director/CEO. The program offers mentorship, cross-functional training, and real responsibility in a dynamic environment. You'll learn to drive results, cultivate a strong team culture, and develop a deep understanding of the unique business models that power Pennant's success. Key Responsibilities: Engage in immersive, on-the-job training across operational, care, and administrative functions Shadow department heads and front-line staff to understand the day-to-day rhythm of community life Take the lead on real-time projects and contribute to meaningful improvements within your host community Study relevant state regulations and best practices in senior living operations Align leadership and interpersonal skills with Pinnacle's core values and mission Qualifications: Minimum Requirements: 3-5 years of leadership experience in any industry Proven success in building and leading high-performing teams Ability to inspire, set vision, and deliver measurable results Must obtain any required state licensing during their CIT program (varies by state) Open to relocation based on available opportunities Preferred Qualifications: Bachelor's degree (MBA, MHA, or related field a plus) Experience in operations, financial management or business development Entrepreneurial mindset and a heart for service About Us: Pinnacle Senior Living, a portfolio company of The Pennant Group (NASDAQ: PNTG), is redefining the senior living experience with a commitment to personalized care, vibrant communities, and empowered local leadership. As part of the Pennant family-a growing national network with over 180 affiliated locations across 14 states spanning home health, hospice, and senior living-we operate with the independence and flexibility that allow our local leaders to truly make a difference. Pennant Services provides robust clinical, legal, accounting, IT and HR support, enabling our teams to focus on delivering exceptional service and care. We are guided by the core values that shape Pennant's unique culture: Customer Second Accountability Passion for Learning Love One Another Intelligent Risk Taking Celebrate Ownership These principles drive us to create communities where residents and employees alike can grow, thrive, and feel at home. Learn More and Connect with Us: Careers: ********************************* Become a CEO: ***************************** LinkedIn: **************************************************** Facebook: ***************************************************
    $133k-248k yearly est. 4d ago
  • LN Concerts, SVP & Senior Real Estate Counsel - Venue Development

    Live Nation International 4.7company rating

    Chief operating officer job in Beverly Hills, CA

    LN Concerts, SVP & Senior Real Estate Counsel - Venue Development page is loaded## LN Concerts, SVP & Senior Real Estate Counsel - Venue Developmentlocations: Beverly Hills, CA, USAtime type: Full timeposted on: Posted Todayjob requisition id: JR-82272Job Summary:Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit .Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!**THE ROLE**The position requires an experienced real property attorney focused on international venue development and construction. The role involves reviewing, negotiating and assisting with drafting leases, land purchase and construction contracts and other related agreements in markets outside the U.S. in collaboration with local counsel and managing related due diligence efforts. The role will work with Blueprint, our in-house design and construction team, to negotiate and review owner-architect, construction, vendor and related agreements. The role also requires coordination with internal finance, operations, risk management, M&A, tax and other stakeholders, in the structuring and drafting of leases and other real property agreements and working knowledge of real estate/construction financing. This position reports to the Chief Legal Officer of the US Concerts division. Some travel required.**WHAT THIS ROLE WILL DO*** Support business leads in all project construction and development activities. You'll be expected to take the lead on multiple development projects, keeping the CLO updated and escalating/discuss as necessary.* Oversee all development documents for a project - from consultant appointments, to general contractor agreements, planning and zoning implementation agreements and anything else required. Where appropriate and workload, experience and complexity permit, you might draft these yourself. You'll certainly be at the heart of negotiating them all - where outside counsel lead, your detailed review and input into the documents and negotiation process will be critical.* Negotiate, draft and review venue leases and owner-architect, construction, vendor and related agreements.* Review real estate and construction financing proposals and agreements in conjunction with local counsel and business team members.* Conduct due diligence review of title, survey, environmental, etc.* Review and draft various commercial contracts.* Coordinate with other in-house attorneys, finance and business leads on deal structure and on operational matters such as venue licensing/permitting.* Supervise external, local counsel relationships from matter inception to project completion. This will include: + Monitoring matter budgets + Be main point of contact for external firms, ensuring their resources are engaged in an efficient and productive manner + Guide and instruct local counsel, ensuring they deliver deals and documentation in line with the Group's needs and the project's objectives + Act as conduit for information from the business units to external counsel + Source local advice on development in new markets**WHAT THIS PERSON WILL BRING*** J.D. from accredited law school and California bar membership in good standing, or willingness and qualification to be Registered In-House Counsel.* At least 8-11+ years legal experience negotiating and drafting sophisticated, cross-border and real estate transaction agreements in private practice, in-house or in the entertainment, sports or hospitality industry.* Background in international real estate development projects preferred.* Experience in real estate purchase and/or construction financing preferred.* Excellent organizational skills with ability to work under pressure and deadlines.* Exceptional judgment and ability to make sound decisions in a fast-paced environment.* Ability to handle a high volume, coordinate input from multiple divisions and work through projects with minimal supervision* Commitment to responsiveness. Desire to partner with business executives to provide solutions.* Strong analytic and concise writing skills.**BENEFITS & PERKS**Our motto is ‘Taking Care of Our Own' through 6 pillars of benefits:**HEALTH**: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)**YOURSELF**: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days**WEALTH**: 401(k) program with company match, stock reimbursement program**FAMILY**: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support**CAREER**: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment**OTHERS**: Volunteer time off, crowdfunding match**EQUAL EMPLOYMENT OPPORTUNITY**We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective #J-18808-Ljbffr
    $161k-257k yearly est. 3d ago
  • CFO & Head of Capital Markets

    MacDonald & Company 4.1company rating

    Chief operating officer job in Los Angeles, CA

    About the Role Macdonald & Company has been exclusively retained by a privately held real estate investment firm to identify a strategic and execution-focused Chief Financial Officer & Head of Capital Markets. This dual-role executive will oversee all finance and accounting operations while leading capital raising efforts across institutional and high-net-worth channels. The role is part of the Senior Leadership Team and offers a path to partnership after three years based on performance. Key Responsibilities CFO Function: Lead all financial operations including accounting, budgeting, treasury, audit, tax, and compliance Manage internal controls, financial reporting, and investor communications Advise the CEO and support long-term planning and growth strategy Oversee financial statement preparation and cash flow analysis Direct and mentor accounting and finance staff Capital Markets Function: Lead all equity and debt fundraising initiatives Manage investor relationships, including family offices, institutions, and private clients Oversee creation of offering materials, investor reporting, and presentations Structure investment vehicles, analyze returns, and support the Investment Committee Develop and execute strategies to expand the firm's investor base Qualifications 8+ years of experience in real estate capital markets, accounting, and finance Proven ability to raise capital and manage investor relationships Strong technical proficiency in financial modeling and reporting CPA, CMA, or MBA preferred Experience with Yardi and advanced Excel required Strong leadership, communication, and relationship management skills Compensation Competitive base salary, annual bonus, and meaningful profit participation. Partnership opportunity available after 3 years.
    $141k-239k yearly est. 3d ago
  • Senior Vice President Portfolio Operations

    Endeavor Agency

    Chief operating officer job in Irvine, CA

    Endeavor Agency (************ CRE.com) is a commercial real estate talent agency providing high-touch recruitment services throughout California and major western US cities. Endeavor has engaged with a dynamic, privately held commercial real estate association management company seeking a Senior Vice President to join their team in Irvine, CA. Job Responsibilities: The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty. People: Engaged executive presence with team in scope of role Build strong relationships of trust with internal (i.e., peers and support teams) team. Maintains a positive, cohesive work environment to attract and retain top level leaders throughout the organization. Build a highly functioning team of leaders through performance management, succession planning, coaching, mentoring, and leading by example. Ability to clearly communicate, motivate and inspire others to reach company vision. Growth and Strategy Positively contribute to sales and EBITDA goals Provide overall executive leadership and strategic direction for the Commercial Management Division. This includes frequent interaction with association managers, business leaders, existing clients, prospective new clients, and company leaders. Responsible for annual business plan - driving financial performance to achieve targeted performance margins as identified in business plan. Provides year-end input to corporate budget and in particular, to those line items within area of responsibility. Maintain client retention goals as outlined in business plan. Develop and implement strategies that promote the organization's mission, core values and global service standards. Identify client opportunities with new and existing clients. In partnership with Business Development and Marketing, support and participate in client presentations that lead to generating new business. Drive business improvement and compliance through new or enhanced technology/processes. Operations: Follows regional and/or national policies and operational protocols. Implement best practices, innovation, creative thinking, and employment of business practices throughout the company. In a growing and evolving culture of change, lead and participate as an Executive Sponsor for Regional or National initiatives. Manage and direct regional leaders (Vice Presidents, Regional Managers, and Support Teams) to ensure the company's operational priorities are aligned with the company policy, legal guidelines and long-term goals of growth. Education & Experience: Must possess a college degree; or equivalent industry experience.• Preferred to possess a licensed California Real Estate Broker; may need to obtain additional licenses for other regions in which MarWest performs third party property management Has a minimum of 5 years' experience in an executive leadership role within commercial property management and preferably within the niche of commercial association management 5+ years of proven leadership skills and ability to lead large teams at an executive level or greater.
    $159k-293k yearly est. 3d ago
  • Director of Service Operations

    Adecco 4.3company rating

    Chief operating officer job in Irvine, CA

    Director of Service Operations | North America Adecco Permanent Recruitment is seeking an experienced Director of Service Operations to lead our clients centralized Service departments across North America. This strategic leadership position oversees Training and Technical Support, Service Desk, Service Administration, and Continuous Improvement teams. The Director of Service Operations reports directly to the Vice President of Service and is responsible for driving operational excellence, maximizing team efficiency, and delivering exceptional customer satisfaction. Location: California Job Type: Full-time, Senior Leadership Reports To: Vice President of Service What You'll Do as Director of Service Operations Lead Strategic Service Operations As our Director of Service Operations, you'll develop and execute strategic vision across multiple service departments, aligning operational goals with company-wide customer experience initiatives and global business objectives. You'll be accountable for performance metrics, resource optimization, and measurable business impact across all service functions. Manage Multi-Department Operations Oversee daily operations for Training, Technical Support, Service Desk, and Service Administration teams Implement and maintain Standard Operating Procedures (SOPs) across all departments Optimize workforce management including staffing, scheduling, and escalation protocols Drive efficiency improvements and resource utilization across service operations Build and Develop High-Performing Teams Lead, mentor, and develop managers, supervisors, and service agents Create performance management frameworks and conduct regular evaluations Design and implement training and professional development programs Foster employee engagement, retention, and a positive work culture Manage both local and remote team members effectively Drive Data-Driven Performance Improvements Monitor and analyze key performance indicators (KPIs) including Average Handle Time (AHT), Net Promoter Score (NPS), Invoice Processing metrics, Technical Support Resolution rates, and Training effectiveness Implement business intelligence and analytics strategies using tools like Qlik Identify operational trends and implement continuous improvement initiatives Generate actionable insights from performance data Champion Customer Experience Excellence Build and maintain a customer-centric service culture Develop best practices for customer service interactions and support Handle escalated customer issues and complex service inquiries Implement customer feedback systems to drive service quality improvements Improve customer satisfaction scores and loyalty metrics Optimize Service Technology Stack Evaluate and implement service operations technology solutions Manage systems including iGrow, Salesforce, SAP, and Qlik analytics platform Streamline workflows through technology optimization Drive digital transformation initiatives for service operations Manage Service Operations Budget Develop and manage FTE (Full-Time Equivalent) budgets for service teams Create financial forecasts and resource allocation plans Implement cost-control measures while maintaining service quality Maximize ROI on service operations investments Ensure Compliance and Quality Standards Maintain compliance with company policies, industry regulations, and legal requirements Implement quality assurance programs and monitoring systems Establish and enforce service level agreements (SLAs) Director of Service Operations Qualifications Required Experience and Skills Experience: 10+ years in Service Operations, Contact Center Operations, Customer Support Management, or related field Leadership: Minimum 5 years in senior leadership roles managing both local and remote teams Education: Bachelor's degree (BA/BS) required in Business Administration, Operations Management, or related field Global Programs: Proven track record establishing and leading successful global learning and development programs Strategic Thinking: Demonstrated ability translating business strategy into actionable operational plans Analytical Skills: Strong data analysis capabilities with critical thinking and independent problem-solving Change Management: Ability to prioritize effectively and adapt as business priorities shift Relationship Building: Excellent interpersonal skills with ability to influence stakeholders at all levels Customer Focus: Strong customer service orientation with proven track record improving customer satisfaction Technical Skills and Systems Experience Proficiency with Learning Management Systems (LMS) and training software platforms Experience with CRM systems (Salesforce preferred) Knowledge of ERP systems (SAP experience a plus) Familiarity with business intelligence tools (Qlik or similar) Experience with workforce management and service desk software Strong Microsoft Office Suite skills including Excel for data analysis Leadership and Soft Skills Exceptional communication skills, both written and verbal Outstanding facilitation skills for virtual and in-person training/meetings Proven ability developing talent and building organizational capability Experience in fast-paced, growing, global organizations Strong project management and organizational skills Ability to work effectively under pressure and meet deadlines Preferred Qualifications Master's degree (MA/MS) in Business, Operations Management, Organizational Development, or related field Professional certifications in Training and Development (CPTD, CPLP, or similar) Six Sigma, Lean, or other process improvement certifications ITIL (Information Technology Infrastructure Library) certification Experience in specific industries (if applicable to your company) Why Join Our Service Operations Team As Director of Service Operations, you'll have the opportunity to make a significant impact on customer satisfaction and operational excellence. This role offers competitive compensation, professional growth opportunities, and the chance to lead transformational change across multiple service functions in a growing global organization. Keywords Director of Service Operations, Service Operations Manager, Customer Service Director, Contact Center Director, Technical Support Manager, Service Desk Manager, Operations Director, Customer Experience Leader, Service Excellence, Call Center Director, Support Operations Manager, Training and Development Director, North America Service Operations
    $91k-137k yearly est. 1d ago
  • Chief Financial Officer

    Columbia Aluminum Products

    Chief operating officer job in Corona, CA

    Columbia Aluminum Products, established in 1947 and based in Corona, CA, is a leading manufacturer and distributor of high-quality aluminum and building components for the home improvement industry. Over the past decade, the company has become a top producer of Floor Trim and Weatherization Products. Serving the world's largest home improvement centers and leading manufacturers of doors, windows, and flooring, Columbia Aluminum Products is at the forefront of innovation with its range of LVT Floor Trims, Tile Trims, Door Thresholds, Door Bottoms, and Weatherization products. Role Description This is a full-time, on-site Chief Financial Officer (CFO) role located in Corona, CA. The CFO will lead financial planning, oversee the preparation and analysis of financial statements and reports, and ensure compliance with applicable financial regulations. The role includes managing budgets, forecasting, optimizing financial performance, and supporting strategic decision-making. The CFO will work closely with executive leadership to align financial goals with the organization's strategic objectives. -Financial Reporting: Prepare accurate and timely financial statements and lead month‑end and year‑end close processes. -Accounting Policies: Establish and maintain accounting policies and procedures to ensure compliance with GAAP and IFRS. -General Ledger Management: Maintain chart of accounts; prepare month‑end journal entries and general ledger reconciliations; perform P&L variance analysis. -Regulatory and Internal Reporting: Prepare required regulatory filings and internal management reports. -Stakeholder Partnership: Partner with the CEO, executive team, external auditors, and other stakeholders to maintain financial records and analyses that support organizational restructuring and strategic goals. o Internal Controls and Process Improvement: Design and implement internal controls and process improvements across finance and operations. -Cash and Debt Management: Manage cash, debt, and covenant reporting. -Inventory and Cost Accounting: Collaborate with Operations on physical inventory counts, inventory cost variances, standards reviews, budgeting, forecasting, and operational KPIs. -Budgeting and Analysis: Analyze budgets, prepare expense reports, and conduct cost and profitability studies. -Tax and Compliance: Review tax policies; prepare and file sales tax payments and tax returns. -Account Reconciliations: Prepare detailed account analyses; reconcile sales, cost, inventory, and liability accounts by customer type and division. -Audit Support and Reporting: Prepare PBC and collateral reporting; support external audits and apply new accounting standards. -Ad hoc Analysis: Conduct analytical studies related to inventory evaluation, inventory rollover, margin reports, and cost accounting data; assist with cycle counts and physical inventories. Qualifications Proven expertise in Financial Planning, including budgeting, forecasting, and strategic financial management Experience: Minimum 10 years of accounting experience with at least 5 years in a CFO role within manufacturing or distribution Education: Bachelor's or Master's degree in Accounting or Finance. Certification: CPA strongly preferred. Technical Skills: Expertise in Excel and Microsoft Office; experience with ERP systems, AS400 Accounting Knowledge: Deep working knowledge of GAAP and cost accounting standards; ability to analyze and reconcile complex accounts and reserves. Core Competencies: Strong organizational, analytical, written, verbal, and collaborative skills; high integrity and confidentiality. Adaptability: Comfortable learning and using new software and systems for efficient data gathering and analysis. Physical/Functional: Ability to perform essential job functions typically acquired through 15+ years of related experience. In-Office Role Strong experience in preparing, analyzing, and managing Financial Statements and Financial Reporting Comprehensive knowledge of Finance principles and practices, along with solid Analytical Skills Experience with compliance in financial regulations and ability to implement effective internal controls Exceptional leadership, problem-solving, and communication skills Master's degree in Finance, Accounting, Business Administration, or a related field preferred CPA or CFA certification is a plus Experience in the manufacturing or building materials industry is required
    $118k-211k yearly est. 2d ago
  • Vice President of Property Management

    20/20 Foresight Executive Talent Solutions

    Chief operating officer job in Culver City, CA

    Company With a 25+ year history, our client is a leading owner operator of multifamily and commercial properties in the Southern California area. The firm takes a long-term approach to real estate, putting their own capital and effort into projects. Over the years, they performed well through different real estate cycles by focusing on fundamentals and staying disciplined. They are well-capitalized and positioned for continued growth, they actively pursue the right opportunities and work hard to deliver results for both residents and investors. Position The Vice President will support the principals in overseeing daily operations and driving strategic initiatives across the firm's multifamily and select commercial real estate portfolio. This role bridges property management, asset management, and project execution, ensuring operational excellence, efficient capital planning, and value creation. The ideal candidate brings a strong background in property or asset management, with deep multifamily expertise and some exposure to commercial real estate. A proven track record in CapEx planning and project management is essential. Responsibilities Partner with the principals to execute the firm's business plan, ensuring operational and financial objectives are achieved. Provide oversight of property management functions, ensuring tenant satisfaction, efficient operations, and compliance with company standards. Support asset management initiatives, including budgeting, forecasting, and portfolio performance tracking. Lead planning, coordination, and execution of capital improvement and renovation projects across the portfolio. Manage vendor selection, bid processes, and contract negotiations for major capital and maintenance projects. Monitor project timelines, budgets, and quality standards to ensure projects are completed on time and within scope. Collaborate with accounting and finance teams to ensure accuracy of operating budgets, CapEx plans, and financial reporting. Identify opportunities for operational efficiency, cost savings, and revenue growth. Track property performance metrics (NOI, occupancy, rent growth, capital deployment) and provide actionable recommendations. Serve as a thought partner to the principals on growth strategy, operational improvements, and best practices. Implement systems, processes, and reporting tools to enhance decision-making and portfolio visibility. Contribute to acquisitions, dispositions, and refinancing efforts by providing operational and capital planning input. Qualifications 15+ years of progressive experience in property management, asset management, or real estate operations. Multifamily required; commercial exposure strongly preferred. Demonstrated ability to lead capital planning, construction oversight, and large-scale property renovations. Proven track record managing cross-functional teams, third-party vendors, and property managers. Strong understanding of P&L responsibility, NOI drivers, budgeting, and performance analytics. Bachelor's degree in real estate, Finance, Business Administration, or related field required; MBA or related advanced degree preferred. Excellent communication, problem-solving, and organizational skills. Ability to balance strategic thinking with hands-on execution.
    $137k-222k yearly est. 1d ago
  • Director, HCC Coding

    Regal Medical Group 3.8company rating

    Chief operating officer job in Los Angeles, CA

    Director of HCC Coding The Director of HCC Coding is responsible for planning, organizing, directing, and controlling the activities and staff needed to conduct chart reviews, data validation, medical record organization, scanning, and ensuring timely feedback to providers. This role includes organizing, training, and directing the activities of the HCC department. The Director directly oversees HCC Coders and Auditors, in addition to managing chart reviews and special projects. Essential Duties and Responsibilities: - Address all provider issues and provide training for providers. - Manage special projects and audits as assigned by the CFO. - Ensure compliance from coders and the timely submission of provider feedback. - Maintain departmental communication and processes to improve coding accuracy and data validation standards. - Assist in developing workflows for coders and auditors. - Conduct random audits of coders at all levels to ensure departmental quality. - Manage NextGen coders and oversee billing for all Lakeside Senior HMO encounters. - Review and provide feedback for RMG-employed physicians within the Senior HMO. - Participate in meetings to create, analyze, apply, interpret, and communicate policies, procedures, and regulations effectively. - Support company activities related to strategic goals and management meetings as required. - Establish and ensure compliance with departmental goals, implementing procedures and performance standards to achieve these objectives. - Lead HR activities for the staff, which include making employment decisions, recommending promotions, conducting timely performance evaluations, providing training, motivating staff, and issuing counseling and disciplinary actions as needed. - Be responsible for maintaining all timekeeping activities in ADP for staff members. - Prepare departmental reports as required. - Recommend process improvements based on tracking and trending reports. - Implement and coordinate processes for issue resolution. - Perform other duties as assigned by management. Compensation and Benefits: The expected annual pay range for this position upon commencement of employment is between $140,000 and $160,000. However, the base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, licensure, skills, and experience. The total compensation package may also include additional elements such as sign-on bonuses and discretionary awards, along with a full range of medical and financial benefits (including 401(k) eligibility and various paid time off benefits such as vacation, sick time, and parental leave), depending on the position offered. Details regarding participation in these benefit plans will be provided to employees who receive an offer of employment. If hired, the employee will be in an "at-will position," and the company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time. Changes may be made for reasons related to individual performance, company or department/team performance, and market factors. Comprehensive Benefits Package: Regal Medical Group provides a comprehensive benefits package for full-time employees, emphasizing employee satisfaction and work-life balance. The package includes: Health and Wellness: - Employer-paid comprehensive medical, pharmacy, and dental coverage - Vision insurance - Zero co-payments for employed physician office visits - Flexible Spending Account (FSA) - Employer-paid life insurance - Employee Assistance Program (EAP) - Behavioral health services Savings and Retirement: - 401(k) Retirement Savings Plan - Income Protection Insurance Additional Benefits: - Vacation time - Company celebrations - Employee referral bonus - Tuition reimbursement - License renewal CEU cost reimbursement program - Business-casual working environment - Sick days - Paid holidays - Mileage reimbursement The employer will consider qualified applicants with criminal histories for employment consistent with the requirements of the LA City Fair Chance Initiative for Hiring Ordinance.
    $140k-160k yearly 1d ago
  • Director of Investments

    RETS Associates

    Chief operating officer job in Los Angeles, CA

    RETS, on behalf of our client, is seeking a Director of Investments. This is an acquisitions focused role with aspects of asset management. Our client is a newly formed real estate entity created out of a 40+ year, $100mm+ company that is a leading manufacturer of security door hardware for residential, commercial, and institutional uses. This new entity expects to complete 1-2 transactions per year initially, deploying approximately $4-6M of annual equity, with plans to scale capital deployment over time. This is not an ideal role for someone currently doing many deals per year with a long deal sheet of large portfolio acquisitions. About the Role This person will focus primarily on multifamily and industrial opportunities across the west coast and sun belt markets. This is a remote position with occasional attendance required in the Los Angeles office. The ideal candidate lives in SoCal and can be in Los Angeles on short notice. The position represents high-visibility, entrepreneurial opportunity for a real estate investment professional to influence the firm's private market acquisition strategy, drive full-cycle deal execution, and support ongoing asset management functions. Responsibilities Focus on multifamily and industrial opportunities across the west coast and sun belt markets. Influence the firm's private market acquisition strategy. Drive full-cycle deal execution. Support ongoing asset management functions. Qualifications Bachelor's degree in Finance, Accounting, Economics, Statistics, Real Estate Finance, or related field. 10+ years of commercial real estate acquisitions experience. Robust track record of sourcing, underwriting, and closing deals-ideally with expertise in multifamily and/or industrial acquisitions. Ability to independently manage the entire acquisition lifecycle, from strategy and sourcing through due diligence, closing, and transition to asset management.
    $101k-184k yearly est. 2d ago
  • Chief Business Official (CBO) Job #2025-26-022

    Wiseburn School District

    Chief operating officer job in El Segundo, CA

    The Mission of the Wiseburn Unified School District is to provide a safe, orderly environment focused on the academic, social, and physical needs of the whole child while emphasizing community participation. To meet the challenges of the technological and complex world of the 21st Century, Wiseburn students will acquire the skills necessary to become capable lifelong learners and productive citizens. AN EQUAL OPPORTUNITY EMPLOYER: The Wiseburn Unified School District and Da Vinci Schools are an equal opportunity employer and do not discriminate through its policies, procedures, practices or any other manner on the basis of a person's actual or perceived race, color, national origin, sex, physical or mental disability, age, religion, pregnancy, marital status, ancestry, medical condition, genetic information, veteran status, gender, gender identity, gender expression, or sexual orientation All offers of employment are subject to and contingent upon the completion of a criminal background check by the California Department of Justice. Convictions of certain crimes, including but not limited to sex and narcotics offenses and serious and violent felonies, as specified in the California Education and Penal codes, will bar employment with the District and this contract shall become null and void. See attachment on original job posting Refer to the job posting for a list of experience requirements or if you have any questions or need further clarification, please contact the email address listed in the posting. Bachelor's degree or above in business, public administration, accounting, or economics from an accredited institution. Advanced degrees are preferred. Minimum of five years of effective experience in school business accounting, financial analysis, budget preparation, control, and management. Experience as an accounting manager, preferably in a public school setting. Other relevant experience and/or education may be substituted for the above. Bachelor's degree or above in business, public administration, accounting, or economics from an accredited institution. Advanced degrees are preferred. Minimum of five years of effective experience in school business accounting, financial analysis, budget preparation, control, and management. Experience as an accounting manager, preferably in a public school setting. Other relevant experience and/or education may be substituted for the above. * Letter of Introduction * Letter(s) of Recommendation (1 Letter of Recommendation written by current supervisor) * Resume Comments and Other Information Benefits include CalPERS, medical, dental, vision, life and income protection
    $124k-239k yearly est. 10d ago
  • Vice President, General Manager, US Bone Health

    Amgen 4.8company rating

    Chief operating officer job in Thousand Oaks, CA

    Career CategoryGeneral ManagementJob Description At Amgen, if you feel like you are part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. What you will do Let's do this. Let's change the world. In this vital role you the Vice President, General Manager, US Bone Health, sets the vision for the business unit to execute on commercial strategy to drive revenue and deliver for patients. The VP, GM is instrumental in leading long-term strategic planning and forecasting by establishing a clear vision for the future, leading the development and execution of strategic plans, and empowering teams to deliver results. The US Bone Health BU is comprised of a team of roughly 400 sales and marketing professionals.The Vice President serves as a talent magnet and sets the climate for the success of their teams and the broader organization. The Vice President builds and shapes the commercial organization to support the changing business environment and healthcare landscape, including integrating teams and people. They set the tone and lead by example, fostering an environment of collaboration and engagement with cross-functional partners to enable productivity and efficiency across the business.The Vice President, General Manager reports to the Senior Vice President, US Business Operations KEY RESPONSIBILITIES: Deliver P&L trust Responsible for planning, directing, and managing all aspects of the commercial operations in US Bone Health BU to ensure profitable and efficient operations Deliver results through accurate forecasting, setting clear expectations for direct reports and cross-functional leadership, and actively coaching and managing teams to meet expectations Build and maintain strong partnerships across US Business Operations (USBO), including US Value & Access and Patient Access and Reimbursement programs, as well as with Customer Data and Analytics teams, Customer Capabilities teams, Finance partners, Global Marketing and Access, and Global Commercial Operations leadership (GCO) Meet established KPIs and all USBO goals to support the US revenue goals and shareholder expectations Direct business unit objectives in alignment with USBO and Amgen objectives Lead and oversee brand strategy plans and optimize US revenue including field sales and key account teams Oversee operational budgets and short- and long-range plans, making swift decisions to reallocate resources as needed Build best teams Selflessly develop talent for brand teams, USBO, and GCO Actively mentor and sponsor emerging talent Establish and maintain a positive and inclusive organizational culture Direct leadership team meetings within the business unit, conduct performance reviews, coach, and support the development and career growth for direct reports Shape the future Anticipate and react rapidly to market changes Utilize deep understanding of market and needs of customers Foster innovation and transformation through use of technology and workforce strategy Leverage market experience and network Utilize an established network of payors, providers, and policy shapers Experience with medical benefit products including contracting/IDN/Health Systems strategy Serve as the face of Amgen Bone Health to customers, including periodic travel and virtual engagements with key customers Demonstrate leadership attributes Learning agility and curiosity to learn in a dynamic environment Ability to quickly make decisions to reallocate resources within the team and across USBO Ability to rapidly build trust with leadership and cross-functional teams Clear, concise, and impactful communication skills with team, peers, and executive leadership High level of accountability for self and team What we expect of you We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a leader with these qualifications. Basic Qualifications: Doctorate degree & 8 years of commercial (marketing and/or sales leadership) experience OR Master's degree & 10 years of commercial (marketing and/or sales leadership) experience OR Bachelor's degree & 12 years of commercial (marketing and/or sales leadership) experience AND 8 years of direct managerial experience. Previous experience managing other managers What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.The annual base salary range for VP level opportunities in the United States is $315,000 to $525,000. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan Stock-based long-term incentives Award-winning time-off plans and bi-annual company-wide shutdowns Flexible work models, including remote work arrangements, where possible As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. Sponsorship for this role is not guaranteed. . Salary Range $315,000.00 - $525,000.00
    $315k-525k yearly Auto-Apply 14d ago
  • Director of Field Operations

    Gulfstream Strategic Placements

    Chief operating officer job in Irvine, CA

    in Orange County, CA Responsibilities: Oversee Field Operations for HVAC Plumbing and Industrial Divisions Oversee Field Operations Administration including Field Superintendents, Journeyman, and review overall crew performance Forecasting for all Field Operations Analyze job status, reporting, labor and scheduling Requirements: 8 or more years of Field Operations experience Knowledge of Mechancial Systems (HVAC/Plumbing) Extensive knowledge in Construction and Labor Management Advanced knowledge in MS Excel, Outlook, Project and BlueBeam Preferred: College Degree Stable work-history Local in Orange County, CA ****************************
    $83k-128k yearly est. 60d+ ago

Learn more about chief operating officer jobs

How much does a chief operating officer earn in Whittier, CA?

The average chief operating officer in Whittier, CA earns between $87,000 and $281,000 annually. This compares to the national average chief operating officer range of $81,000 to $229,000.

Average chief operating officer salary in Whittier, CA

$156,000

What are the biggest employers of Chief Operating Officers in Whittier, CA?

The biggest employers of Chief Operating Officers in Whittier, CA are:
  1. Kaiser Permanente
  2. Friendly Enterprise Inc
  3. Bay Cities
  4. Prudential Healthcare
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