Chief, port director jobs near me

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T-Solutions: Your Preferred Partner for Global Services and Innovative Solutions At T-Solutions, we pride ourselves on being the company of choice for those seeking top-tier global services and innovative solutions. Our team comprises highly qualified and uniquely skilled professionals dedicated to delivering services with integrity. We are committed to excellence, enriching our clients, employees, and communities. Who We Are T-Solutions is a woman-owned, veteran-owned business based in Chesapeake, Virginia. We specialize in creating exceptional, responsive solutions to complex challenges for our global clients in government contracting. As an innovative and agile provider, we offer specialized technical solutions and a unique set of capabilities that support mission-critical operations and decision-making. Our expertise spans defense, security, maintenance engineering, logistics, and business transformation, ensuring our customers' success in today's dynamic environment. We align our core competencies with our customers' current and future needs, continually adapting emerging and proven technologies to enhance their capabilities. Career Opportunity We are looking for dedicated candidates to fill the role of Port Engineer. As T-Solutions' onboard representative, you will play a crucial role in ensuring the operational readiness of our ships. Your primary responsibility will be to routinely validate shipboard conditions through personal observation and evaluation. As a Port Engineer, you will lead a maintenance team and act as the primary representative for the Type Commander (TYCOM) and the Commanding Officer in all off-ship maintenance and modernization efforts. Your in-depth knowledge of the operational and maintenance needs of your assigned ship(s) will be essential in maintaining mission readiness. Essential Duties and Responsibilities Manages an online database for all jobs. Validates work requests, assigns preliminary estimates and plans prioritized work packages within budget and time constraints for TYCOM approval. Review work specifications, coordinate schedules with repair activities, oversee repairs, and provide input for all maintenance funding decisions. Meets daily with the ships' crew, department heads, and commanding officers. Reviews implementation, challenges, opportunities, and resources relating to the Consolidated Ship's Maintenance Plan. Recommend suggestions and edits to the Ship's Force if the current content does not provide accurate or complete information to determine the location. Provides risk assessment and prioritization to the vessel's commanding officer using the approved TYCOM format for all on- and off-ship maintenance requirements. Attends weekly status meetings and provides requested information to support maintenance planning and correction maintenance recommendations. Attends ship maintenance, repair, and assessment events to answer real-time questions surrounding logistics, maintenance scope, funding shortfalls, budgetary constraints and mission impacts. Develop agendas and present details on the Planning Board for Maintenance and deconflict planned and unplanned operational, schedule, and work integration issues. Performs a weekly review and ship check, to include applicable personal observations and discussions of all assessments and planned requirements. Review the entire maintenance process. Provide an annual prioritized list for all off-ship maintenance requirements for developing the Maintenance and Modernization Business Plan. Develop recommendations for authorized work packages within TYCOM's established funding controls. Provide a business case analysis in the prescribed TYCOM format when recommending changes to the business plan. Provide funding shift recommendations for efficient execution of availabilities. Possesses the necessary knowledge to adhere to contractual requirements for our government clients. Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position. Travel This position includes a low level of travel of 5-15% to Fleet Concentration Support areas. Frequent underway time for sea trials, testing, inspections, ship checks, and other events as needed. Attend ship deployments, including port-to-port transfers, sea trials, mid-deployment ship checks, sister ship visits, and mid-deployment voyage repairs. Education, Knowledge, Experience, Skills, and Abilities Required It is recognized that there are numerous career experiences that can provide the knowledge and skills to be a successful Port Engineer. Candidates meeting one of the following requirements are eligible to apply. U.S. Coast Guard (USCG) Merchant Marine Third Assistant Engineer (unlimited) or higher with a minimum of two years sea time as a USCG licensed merchant marine engineer. License may be active or inactive at time of hire. Bachelor's degree in mechanical engineering or an equivalent marine engineering degree Knowledge of and recent experience in commercial maritime, U.S. Navy (USN), USCG, Military Sealift Command (MSC), or National Oceanic and Atmospheric Administration (NOAA) ship maintenance and repair. Combined recent professional maritime experience greater than or equal to five years. Or USN or USCG Officer (03 or higher), Limited Duty Officer (LDO) or Chief Warrant Officer (CWO) with a minimum of two sea tours or combination of tours as Chief Engineer (CHENG), and/or Main Propulsion Assistant (MPA). CVN or LHA/LHD Auxiliaries Officer (AUXO) may be combined with CHENG or MPA sea tour. Bachelor's degree in mechanical engineering or an equivalent marine engineering degree. Minimum of four years recent experience in commercial maritime, USN, USCG, MSC, or NOAA ship maintenance and repair. May include time on a Navy Regional Maintenance Center (RMC) or TYCOM engineering staff engaged in ship maintenance and repair. Or USCG Merchant Marine Third Assistant Engineer (unlimited) or higher. License may be active or inactive at time of hire. In lieu of sea time as a USCG licensed merchant marine engineer, a minimum of five years recent experience in a project management position for commercial maritime, USN, USCG, MSC, or NOAA ship maintenance and repair. Bachelor's degree in mechanical engineering or an equivalent marine engineering degree. Or Bachelor's degree in mechanical engineering or an equivalent marine engineering degree. Minimum eight years in a project management position for commercial maritime, USN, USCG, MSC, or NOAA ship maintenance and repair. Qualifications Active DoD Secret security clearance is highly desired; however, candidates eligible to obtain and maintain a DoD Secret security clearance will be considered. The selected candidate will receive a contingent offer if they do not hold an active clearance. A start date will be established once an interim Secret clearance is granted. Must be a U.S. citizen. Must possess a valid Driver's License. Must have reliable transportation to and from various work locations. Must have a valid passport or the ability to obtain a passport. Must maintain the capability to communicate with their supervisor or manager when not in the office. This includes using your equipment and services for business-related purposes. The compensation for this position includes incidental costs for work-related usage of your personal devices. Physical Requirements Ability to traverse stairs, fixed ladders, and ladder wells frequently while walking ships daily. Wherewithal to spend several consecutive days at sea while underway as needed. Capable of sitting for long periods, standing, walking, crouching, and kneeling. Reaching, handling, using equipment, keyboards, and mobile devices. Lifting boxes (files and supplies) up to 20 lbs. In compliance with Washington's Equal Pay and Opportunities Act, the minimum salary for this position is $119,000 per year and a maximum salary of $136,000 per year. The minimum salary excludes applicable benefits, bonuses, or performance spot awards. T-Solutions, Inc. considers several factors when extending an offer, including, but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. T-Solutions is proud to be an Affirmative Action/ Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. T-Solutions is proud to be a Veteran-Friendly Employer. It does not discriminate against qualified applicants because of their status as a protected veteran or their relationship or association with a protected veteran, including spouses and other family members.

The ParkX Porter Supervisor is responsible for overseeing and maintaining cleanliness in the common areas at assigned sites. This position includes hands-on cleaning duties as well as leadership responsibilities such as assigning tasks, training team members, and ensuring compliance with company policies and quality standards. Duties include general upkeep such as pressure washing, window cleaning, trash removal, and routine cleaning tasks. The Supervisor also supports event setup and cleanup when necessary and responds to cleanliness concerns as they arise. This role requires reliability, attention to detail, and the ability to work professionally and courteously with property staff, tenants, and visitors. Key Responsibilities Provides daily supervision, direction, and support to porters and janitorial staff. Assigns cleaning routes, schedules, and specific duties based on operational needs. Conducts on-the-job training for new team members to ensure compliance with ParkX cleaning standards and safety protocols. Inspects work performed by staff to ensure quality, consistency, and adherence to cleaning checklists. Assists with employee performance evaluations and provides feedback and coaching as needed. Maintains staff attendance records, shift schedules, and reports any issues of timeliness or conduct to management. Acts as the primary point of contact for janitorial team members during assigned shifts. Communicates operational updates and safety information from management to staff. Ensures adequate inventory of cleaning supplies and requests replenishments when needed. Coordinates with management regarding staff coverage, event setups, and workload adjustments. Ensures all common areas, including sidewalks, lobbies, restrooms, and public spaces are kept clean and presentable. Completes daily cleaning and janitorial tasks as assigned by the Senior Operations Manager, Janitorial. Pressure washes areas as assigned by management. Reports to assigned location in the approved ParkX Porter uniform. Reports to assigned location before the start of the work shift. Ensures compliance with all safety regulations and cleaning standards. Exhibits a professional and courteous demeanor with all site visitors. Assists management teams with special cleaning or maintenance requests as needed. Maintains a neat and orderly janitorial closet and storage areas, free of debris and hazards. Completes any required end-of-shift documentation and ensures proper transfer of responsibilities to the next shift. Helps with setup and breakdown for events or public gatherings when required. Monitors cleaning supply inventory and ensures safe and proper use of cleaning chemicals. Notifies management of any situation that may require their attention. Follows all cleaning schedules and checklists accurately. Documents and reports any safety hazards, maintenance issues, or damages. Maintains a safe, clean, and neat work environment by following standards and procedures. Attends team meetings that impact janitorial operations. Completes maintenance or cleaning tasks according to the company's maintenance checklists. Fills in for coworkers during their absences. Maintains equipment through regular maintenance and preventative care. Reports equipment damage to management. Is available for weekend and after-hours work, particularly during events or peak periods. Understands and promotes corporate goals, core values, and departmental responsibilities detailed in the Company org chart and Employee Handbook. Understands and complies with ParkX's policies on call outs, time off, and timeliness. Performs other duties as assigned. Qualifications High School Diploma or Equivalent Valid driver's license without major violations Flexibility to work after hours and weekends for events Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships Strong problem-solving, time management and communication skills Must be highly credible and trustworthy, and operate with high degree of integrity Must hold oneself and others accountable and strive for a high level of excellence Must have a positive, can-do attitude and be able to fuel growth and innovation Must be customer-focused and results-oriented Must want to continuously learn and develop Exceptional oral communication, active listening, and organizational skills Ability to establish strong working relationships with others in team setting Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment Self-directed and able to work independently, with minimal supervision Physical Demands & Work Environment Spend time sitting, standing, and walking Spend time making repetitive motions Push, pull or lift to 50 pounds Able to use his/her hands to manipulate/control tools and/or objects Work under distracting or uncomfortable noise levels Work indoors in a temperature-controlled environment and outside Respectful of shared workspace and physical proximity with other Benefits Compensation: Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance Career Development - Opportunities for Advancement within our expanding portfolio - Annual Professional Development Funds to fuel your growth Employee Perks (to name a few): - Free Parking and EV charging - Parental Leave Program - Enjoy a Friendly Work Environment that values collaboration *Note benefits vary depending on the function of your role #weshowup

T-Solutions: Your Preferred Partner for Global Services and Innovative Solutions At T-Solutions, we pride ourselves on being the company of choice for those seeking top-tier global services and innovative solutions. Our team comprises highly qualified and uniquely skilled professionals dedicated to delivering services with integrity. We are committed to excellence, enriching our clients, employees, and communities. Who We Are T-Solutions is a woman-owned, veteran-owned business based in Chesapeake, Virginia. We specialize in creating exceptional, responsive solutions to complex challenges for our global clients in government contracting. As an innovative and agile provider, we offer specialized technical solutions and a unique set of capabilities that support mission-critical operations and decision-making. Our expertise spans defense, security, maintenance engineering, logistics, and business transformation, ensuring our customers' success in today's dynamic environment. We align our core competencies with our customers' current and future needs, continually adapting emerging and proven technologies to enhance their capabilities. Career Opportunity We are looking for dedicated candidates to fill the role of Port Engineer. As T-Solutions' onboard representative, you will play a crucial role in ensuring the operational readiness of our ships. Your primary responsibility will be to routinely validate shipboard conditions through personal observation and evaluation. As a Port Engineer, you will lead a maintenance team and act as the primary representative for the Type Commander (TYCOM) and the Commanding Officer in all off-ship maintenance and modernization efforts. Your in-depth knowledge of the operational and maintenance needs of your assigned ship(s) will be essential in maintaining mission readiness. Essential Duties and Responsibilities Manages an online database for all jobs. Validates work requests, assigns preliminary estimates and plans prioritized work packages within budget and time constraints for TYCOM approval. Review work specifications, coordinate schedules with repair activities, oversee repairs, and provide input for all maintenance funding decisions. Meets daily with the ships' crew, department heads, and commanding officers. Reviews implementation, challenges, opportunities, and resources relating to the Consolidated Ship's Maintenance Plan. Recommend suggestions and edits to the Ship's Force if the current content does not provide accurate or complete information to determine the location. Provides risk assessment and prioritization to the vessel's commanding officer using the approved TYCOM format for all on- and off-ship maintenance requirements. Attends weekly status meetings and provides requested information to support maintenance planning and correction maintenance recommendations. Attends ship maintenance, repair, and assessment events to answer real-time questions surrounding logistics, maintenance scope, funding shortfalls, budgetary constraints and mission impacts. Develop agendas and present details on the Planning Board for Maintenance and deconflict planned and unplanned operational, schedule, and work integration issues. Performs a weekly review and ship check, to include applicable personal observations and discussions of all assessments and planned requirements. Review the entire maintenance process. Provide an annual prioritized list for all off-ship maintenance requirements for developing the Maintenance and Modernization Business Plan. Develop recommendations for authorized work packages within TYCOM's established funding controls. Provide a business case analysis in the prescribed TYCOM format when recommending changes to the business plan. Provide funding shift recommendations for efficient execution of availabilities. Possesses the necessary knowledge to adhere to contractual requirements for our government clients. Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position. Travel This position includes a low level of travel of 5-15% to Fleet Concentration Support areas. Frequent underway time for sea trials, testing, inspections, ship checks, and other events as needed. Attend ship deployments, including port-to-port transfers, sea trials, mid-deployment ship checks, sister ship visits, and mid-deployment voyage repairs. Education, Knowledge, Experience, Skills, and Abilities Required It is recognized that there are numerous career experiences that can provide the knowledge and skills to be a successful Port Engineer. Candidates meeting one of the following requirements are eligible to apply. U.S. Coast Guard (USCG) Merchant Marine Third Assistant Engineer (unlimited) or higher with a minimum of two years sea time as a USCG licensed merchant marine engineer. License may be active or inactive at time of hire. Bachelor's degree in mechanical engineering or an equivalent marine engineering degree Knowledge of and recent experience in commercial maritime, U.S. Navy (USN), USCG, Military Sealift Command (MSC), or National Oceanic and Atmospheric Administration (NOAA) ship maintenance and repair. Combined recent professional maritime experience greater than or equal to five years. Or USN or USCG Officer (03 or higher), Limited Duty Officer (LDO) or Chief Warrant Officer (CWO) with a minimum of two sea tours or combination of tours as Chief Engineer (CHENG), and/or Main Propulsion Assistant (MPA). CVN or LHA/LHD Auxiliaries Officer (AUXO) may be combined with CHENG or MPA sea tour. Bachelor's degree in mechanical engineering or an equivalent marine engineering degree. Minimum of four years recent experience in commercial maritime, USN, USCG, MSC, or NOAA ship maintenance and repair. May include time on a Navy Regional Maintenance Center (RMC) or TYCOM engineering staff engaged in ship maintenance and repair. Or USCG Merchant Marine Third Assistant Engineer (unlimited) or higher. License may be active or inactive at time of hire. In lieu of sea time as a USCG licensed merchant marine engineer, a minimum of five years recent experience in a project management position for commercial maritime, USN, USCG, MSC, or NOAA ship maintenance and repair. Bachelor's degree in mechanical engineering or an equivalent marine engineering degree. Or Bachelor's degree in mechanical engineering or an equivalent marine engineering degree. Minimum eight years in a project management position for commercial maritime, USN, USCG, MSC, or NOAA ship maintenance and repair. Qualifications Active DoD Secret security clearance is highly desired; however, candidates eligible to obtain and maintain a DoD Secret security clearance will be considered. The selected candidate will receive a contingent offer if they do not hold an active clearance. A start date will be established once an interim Secret clearance is granted. Must be a U.S. citizen. Must possess a valid Driver's License. Must have reliable transportation to and from various work locations. Must have a valid passport or the ability to obtain a passport. Must maintain the capability to communicate with their supervisor or manager when not in the office. This includes using your equipment and services for business-related purposes. The compensation for this position includes incidental costs for work-related usage of your personal devices. Physical Requirements Ability to traverse stairs, fixed ladders, and ladder wells frequently while walking ships daily. Wherewithal to spend several consecutive days at sea while underway as needed. Capable of sitting for long periods, standing, walking, crouching, and kneeling. Reaching, handling, using equipment, keyboards, and mobile devices. Lifting boxes (files and supplies) up to 20 lbs. In compliance with Washington's Equal Pay and Opportunities Act, the minimum salary for this position is $119,000 per year and a maximum salary of $136,000 per year. The minimum salary excludes applicable benefits, bonuses, or performance spot awards. T-Solutions, Inc. considers several factors when extending an offer, including, but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. T-Solutions is proud to be an Affirmative Action/ Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. T-Solutions is proud to be a Veteran-Friendly Employer. It does not discriminate against qualified applicants because of their status as a protected veteran or their relationship or association with a protected veteran, including spouses and other family members. In compliance with Washington's Equal Pay and Opportunities Act, the minimum salary for this position is $119,000 per year and a maximum salary of $136,000 per year. The minimum salary excludes applicable benefits, bonuses, or performance spot awards. T-Solutions, Inc. considers several factors when extending an offer, including, but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

Director/Supervisor 18-22+/hr plus benefits Our Leadership is comprised of 2 main roles: * Supervisors * Directors 3 Keys to Success in these roles: AIR * Attitude: Must be the utmost example of a great attitude. No matter what challenge or success the day holds, a leader must have a poised and positive attitude. * Initiative: Must learn to see the needs of the business and be proactive instead of reactive. * Responsibility: Understand what success looks like in your role and be able to execute it regardless of the circumstances. Supervisors As the leaders of the operations of each day, Shift Supervisors play a critical role in the success of the business and experience of our guests. This fast paced, fun, ever changing role is perfect for someone that has previous leadership experience or looking to grow into a leader within a great organization. Shift Supervisors have the responsibility for: * Leading the daily operations which include: * Cash Management * Opening or Closing the Restaurant * Guest compliments/complaints * Encouraging, Coaching, and Leading Team members working during your shift * Fulfilling Catering orders and potentially deliveries * Ensuring compliance with company standards in all areas of operations * Identifying and relieving bottlenecks in operations Benefits: * Health Insurance (based on role) * Life Insurance (based on role) * Overtime (based on role) * Pay Scale $18/hr-$22/hr (Based on Experience and Availability) * Flexible Schedule * Leadership Development and potential for promotions * Off Sundays * Positive work environment * Work alongside leaders that genuinely care * Meals Director As one of the highest-level leaders, the Directors must be able to take ownership and communicate the needs of the business in regards to their specific role. The Director will be expected to see the business from a high level, cast vision for their teams, and solve problems proactively. They will also be responsible for developing the next tier of leadership. They must be able to execute all roles of the shift leader as well as the following: * Overseeing and owning their individual area of responsibility. Examples could include one of the following: * Front of House (Front Counter, Dining Room) * Back of House (Kitchen) * Drive Thru * Marketing * Catering * Finance * HR/Administration Benefits: * Health Insurance (based on role) * Life Insurance (based on role) * Overtime (based on role) * Vacation time (Based on role) * Pay Scale $22+ (Based on Experience and Availability) * Flexible Schedule * Leadership Development and potential promotion * Off Sundays * Positive work environment * Work alongside leaders that genuinely care * Meals Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

THOR Solutions is actively seeking a Port Engineer to support the Egypt Frigate (FFG) case onsite in Alexandria, Egypt. The Port Engineer will serve as NAVSEA's execution agent for ship repair/transfer and maritime industrial projects as well as the program office representative at various Follow-On Technical Support and Ship Transfer related activities to enhance communications and provide a degree of quality assurance for work being accomplished. They shall have a primary role in supporting the PMS 326 Country/Program Manager. This individual will have a purely advisory role under the authority and guidance of NAVSEA. This position is FULL TIME ONSITE in Alexandria, Egypt. Typical Responsibilities: Provide a central point of contact for NAVSEA concerning Egyptian Navy ex-Oliver Hazard Perry class FFGs to include engineering management support to schedule, coordinate, and perform vessel repair and maintenance, perform inspections of vessels for repair and maintenance standards and procedures, maintain accurate records of USN supported maintenance. Manage limited resources and maintenance requirements for FFGs and provide the best guidance possible to support the in-country maintenance team, teams of contractors under direction of NAVSEA PMS 326 and the Egyptian Navy. Provides the cognizant NAVSEA project manager with project specific updates on case related issues and keep NAVSEA informed of any potential schedule or quality problems. Provides timely reports to PMS 326 detailing the progress/status of maintenance/ installation teams and provide oversight and insight regarding the team's performance. Schedule and coordinate flow of work based on host Navy orders, established priorities and availability of personnel, equipment, and resources. Provide oversight and inspections of vessels for repair and maintenance standards and shipboard equipment and system problem solving. Assist the foreign customer with preparing for ship repair production, planned maintenance events, and availabilities. Determine, validate, and diagnose specific maintenance requirements for FFGs. This also requires defining the scope of work and assisting in execution of maintenance plans. Coordinate necessary support services (Contractor, Original Equipment Manufacturers, USN, etc.) for incoming teams. Integrate authorized work items for each platform's set of maintenance and repair requirements. This is to ensure the development of an optimized work package. Coordinate scheduling of work for various USN acquisition and life cycle support stakeholders conducting work in-country. Assist in developing and providing oversight of the processes and procedures for planning and scheduling deferred maintenance. Assist in identification of sources of support, both indigenous and USN sponsored. Assist in development of work packages for the CSMP. Work Location and Schedule: Full time onsite in Alexandria, Egypt. Expect 46-48 hours/week Sun - Thu work week due to location requirements. Anticipated Travel: Periodic travel to other port locations in Egypt as required by contract schedule. Typical Physical Activity: Desk/computer work in an office environment as well as physical labor in waterfront/shipboard environments. May require lifting items of up to 20 lbs., reaching and repetitive motion, traversing shipboard environments (e.g., confined spaces, ladders, hatches), or vision. US Citizenship Required: Due to the requirements of the federal contract that this position supports, U.S. citizenship is required. Citizenship will be confirmed via I-9/E-Verify at the start of employment. Security Clearance Eligibility Required: This position requires a DoD Secret security clearance. A qualified candidate must either already possess an active or interim Secret security clearance (preferred) OR be eligible for a Secret security clearance upon hire. Typical Knowledge, Skills, and Abilities: High school diploma/GED equivalent. Bachelor's Degree in Engineering or a related discipline. (Preferred) At least five (5) years' demonstrated expertise in shipboard maintenance and operations. At least three (3) years FMS/OCONUS experience. Previous experience with Perry class FFGs vessels. Previous experience in platform centric integrated logistics support, quality control and assurance, testing, operations, maintenance, supply, and training. Demonstrates proficiency in the generation of engineering reports and analyses. Proficiency in Microsoft Excel, PowerPoint, and Word. Additional Preferred Knowledge, Skills, and Abilities: Previous Port Engineer experience with U.S. Navy and U.S. Navy maintenance processes. USCG Third Assistant License. U.S. Navy 3M manager/coordinator qualification. Benefit Offerings: Along with competitive pay, THOR offers a comprehensive benefits package including: Paid Time Off (accrued) Paid Holidays 401(k) with employer match and traditional/Roth options Medical Insurance (3 plan options) + TRICARE Supplemental Coverage Dental Insurance (2 plan options) Vision Insurance Plan Healthcare and Dependent Care Flexible Spending Accounts Commuter/Transit Benefits Basic Life/AD&D, Short-Term and Long-Term Disability Insurance Supplemental Life Insurance Pet Benefits Legal Resources ID Theft Benefits Employee Assistant Plan and Work-Life Program Voluntary Leave Transfer Program Tuition Reimbursement Program Employee Referral Program Please be aware that many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. Founded in 2009, THOR Solutions, LLC (THOR) is a rapidly growing Center for Veteran's Excellence (CVE) verified Service-Disabled Veteran-Owned Small Business (SDVOSB) providing mission critical support across the Department of Defense, Department of Homeland Security, federal civilian agencies and commercial maritime industry, worldwide. THOR provides innovative and tailored expertise in multidisciplinary engineering, project and program management, business and financial management, technical support, integrated logistics support, training support, fleet support, corporate operations support, assessments and studies. THOR is privileged to deliver service solutions to the nation's most complex military, public sector and industry challenges. THOR is proud to be an Equal Opportunity Employer, including veterans and individuals with disabilities. THOR considers all qualified applicants for employment without regard to legally protected characteristics. This policy applies to all terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part the employment selection process, please contact us at *************************** or **************.

Anthuria is transforming senior living with AI. Our platform leverages large language models to turn dense clinical documents into clear, actionable insights-improving patient care, reimbursement, and workflow efficiency. Built within the TriEdge family office, we are already deployed across 10+ states. We're building the first AI operating system designed specifically for skilled nursing and post-acute workflows-uniting teams and data across care, finance, and compliance. At Anthuria, we value candor, curiosity, and client-first execution. This is a rare opportunity to shape a product in its early stages while collaborating directly with a world-class team, seasoned founders, and healthcare operators across the country. The Role We're excited to bring on a Director of Customer Success to join our fast-growing team. You'll be a key player in delivering an exceptional experience to our customers, throughout their entire journey; making sure we gather insights, feedback and deeper understanding of their pain points, needs and how we can best drive adoption and deliver value. You'll work collaboratively with key stakeholders - Design Partners, Product and GTM teams to ensure seamless communication, quick iteration and overall success in how we drive progress. If you're committed to creating incredible customer experiences, possess a level of operational excellence and enjoy being hands-on in a dynamic, fast-moving environment, we'd love to have you on board! What You'll Do: Be the first contact for customers, building strong, positive relationships and making sure they have a great experience from start to finish. Dive into customer tech environments and figure out what they need to make our product fit perfectly. Own the onboarding and implementation journey-create training, processes, materials and documentation and make sure customers feel confident using our products. Gather feedback from customers and use it to drive improvements, working closely with stakeholders to keep refining our offerings. Track how customers use our products, proactively jumping in to help overcome any hurdles and achieve their goals. Who you are: You have 5+ years in Customer Success or Account Management, ideally within high-growth tech or healthcare settings. You have experience with CRM tools, customer success platforms, and familiarity with data analysis and reporting. Proactive with a bias towards action. Able to quickly prioritize new tasks against (potentially many other) competing tasks. Experience with selling and deploying web-based EHR systems is a plus Experience with generating customer facing technical documentation and onboarding packages Ability to interface with engineers and technical mangers to coordinate deployments and report technical requirements Experience with working a healthcare setting is a must. You possess excellent written communication skills, with both customers and coworkers. What We Offer Pay Transparency The annual base salary range for this position is $145,000-$180,000. Actual compensation offered to the successful candidate may vary from the posted hiring range based upon work experience, and/or skill level, among other things. This role is eligible for an annual performance bonus. Benefits $0 deductible and 100% employee covered health, vision, and dental benefit package 401(k) matching program of 50% up to 6% of annual salary. Unlimited PTO Beautiful custom-built office in NY with daily lunch Location Anthuria is headquartered in a brand new office space in New York's Hudson Yards. We've designed our workplace to foster the collaboration and spontaneous interactions that drive innovation. Our team works in-office four days per week, with flexibility to work remotely when needed. Please note: We are proud to be an equal opportunity employer, and we are committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, sex, age, national origin, citizenship status, disability, marital status, partnership status, sexual orientation, gender identity and expression, military or veteran status, or any other characteristic protected by federal, state or local law.

T-Solutions: Your Preferred Partner for Global Services and Innovative Solutions At T-Solutions, we pride ourselves on being the company of choice for those seeking top-tier global services and innovative solutions. Our team comprises highly qualified and uniquely skilled professionals dedicated to delivering services with integrity. We are committed to excellence, enriching our clients, employees, and communities. Who We Are T-Solutions is a woman-owned, veteran-owned business based in Chesapeake, Virginia. We specialize in creating exceptional, responsive solutions to complex challenges for our global clients in government contracting. As an innovative and agile provider, we offer specialized technical solutions and a unique set of capabilities that support mission-critical operations and decision-making. Our expertise spans defense, security, maintenance engineering, logistics, and business transformation, ensuring our customers' success in today's dynamic environment. We align our core competencies with our customers' current and future needs, continually adapting emerging and proven technologies to enhance their capabilities. Career Opportunity We are looking for dedicated candidates to fill the role of Port Engineer. As T-Solutions' onboard representative, you will play a crucial role in ensuring the operational readiness of our ships. Your primary responsibility will be to routinely validate shipboard conditions through personal observation and evaluation. As a Port Engineer, you will lead a maintenance team and act as the primary representative for the Type Commander (TYCOM) and the Commanding Officer in all off-ship maintenance and modernization efforts. Your in-depth knowledge of the operational and maintenance needs of your assigned ship(s) will be essential in maintaining mission readiness. Essential Duties and Responsibilities Manages an online database for all jobs. Validates work requests, assigns preliminary estimates and plans prioritized work packages within budget and time constraints for TYCOM approval. Review work specifications, coordinate schedules with repair activities, oversee repairs, and provide input for all maintenance funding decisions. Meets daily with the ships' crew, department heads, and commanding officers. Reviews implementation, challenges, opportunities, and resources relating to the Consolidated Ship's Maintenance Plan. Recommend suggestions and edits to the Ship's Force if the current content does not provide accurate or complete information to determine the location. Provides risk assessment and prioritization to the vessel's commanding officer using the approved TYCOM format for all on- and off-ship maintenance requirements. Attends weekly status meetings and provides requested information to support maintenance planning and correction maintenance recommendations. Attends ship maintenance, repair, and assessment events to answer real-time questions surrounding logistics, maintenance scope, funding shortfalls, budgetary constraints and mission impacts. Develop agendas and present details on the Planning Board for Maintenance and deconflict planned and unplanned operational, schedule, and work integration issues. Performs a weekly review and ship check, to include applicable personal observations and discussions of all assessments and planned requirements. Review the entire maintenance process. Provide an annual prioritized list for all off-ship maintenance requirements for developing the Maintenance and Modernization Business Plan. Develop recommendations for authorized work packages within TYCOM's established funding controls. Provide a business case analysis in the prescribed TYCOM format when recommending changes to the business plan. Provide funding shift recommendations for efficient execution of availabilities. Possesses the necessary knowledge to adhere to contractual requirements for our government clients. Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position. Travel This position includes a low level of travel of 5-15% to Fleet Concentration Support areas. Frequent underway time for sea trials, testing, inspections, ship checks, and other events as needed. Attend ship deployments, including port-to-port transfers, sea trials, mid-deployment ship checks, sister ship visits, and mid-deployment voyage repairs. Education, Knowledge, Experience, Skills, and Abilities Required It is recognized that there are numerous career experiences that can provide the knowledge and skills to be a successful Port Engineer. Candidates meeting one of the following requirements are eligible to apply. U.S. Coast Guard (USCG) Merchant Marine Third Assistant Engineer (unlimited) or higher with a minimum of two years sea time as a USCG licensed merchant marine engineer. License may be active or inactive at time of hire. Bachelor's degree in mechanical engineering or an equivalent marine engineering degree Knowledge of and recent experience in commercial maritime, U.S. Navy (USN), USCG, Military Sealift Command (MSC), or National Oceanic and Atmospheric Administration (NOAA) ship maintenance and repair. Combined recent professional maritime experience greater than or equal to five years. Or USN or USCG Officer (03 or higher), Limited Duty Officer (LDO) or Chief Warrant Officer (CWO) with a minimum of two sea tours or combination of tours as Chief Engineer (CHENG), and/or Main Propulsion Assistant (MPA). CVN or LHA/LHD Auxiliaries Officer (AUXO) may be combined with CHENG or MPA sea tour. Bachelor's degree in mechanical engineering or an equivalent marine engineering degree. Minimum of four years recent experience in commercial maritime, USN, USCG, MSC, or NOAA ship maintenance and repair. May include time on a Navy Regional Maintenance Center (RMC) or TYCOM engineering staff engaged in ship maintenance and repair. Or USCG Merchant Marine Third Assistant Engineer (unlimited) or higher. License may be active or inactive at time of hire. In lieu of sea time as a USCG licensed merchant marine engineer, a minimum of five years recent experience in a project management position for commercial maritime, USN, USCG, MSC, or NOAA ship maintenance and repair. Bachelor's degree in mechanical engineering or an equivalent marine engineering degree. Or Bachelor's degree in mechanical engineering or an equivalent marine engineering degree. Minimum eight years in a project management position for commercial maritime, USN, USCG, MSC, or NOAA ship maintenance and repair. Qualifications Active DoD Secret security clearance is highly desired; however, candidates eligible to obtain and maintain a DoD Secret security clearance will be considered. The selected candidate will receive a contingent offer if they do not hold an active clearance. A start date will be established once an interim Secret clearance is granted. Must be a U.S. citizen. Must possess a valid Driver's License. Must have reliable transportation to and from various work locations. Must have a valid passport or the ability to obtain a passport. Must maintain the capability to communicate with their supervisor or manager when not in the office. This includes using your equipment and services for business-related purposes. The compensation for this position includes incidental costs for work-related usage of your personal devices. Physical Requirements Ability to traverse stairs, fixed ladders, and ladder wells frequently while walking ships daily. Wherewithal to spend several consecutive days at sea while underway as needed. Capable of sitting for long periods, standing, walking, crouching, and kneeling. Reaching, handling, using equipment, keyboards, and mobile devices. Lifting boxes (files and supplies) up to 20 lbs. In compliance with Washington's Equal Pay and Opportunities Act, the minimum salary for this position is $119,000 per year and a maximum salary of $136,000 per year. The minimum salary excludes applicable benefits, bonuses, or performance spot awards. T-Solutions, Inc. considers several factors when extending an offer, including, but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. T-Solutions is proud to be an Affirmative Action/ Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. T-Solutions is proud to be a Veteran-Friendly Employer. It does not discriminate against qualified applicants because of their status as a protected veteran or their relationship or association with a protected veteran, including spouses and other family members. In compliance with Washington's Equal Pay and Opportunities Act, the minimum salary for this position is $119,000 per year and a maximum salary of $136,000 per year. The minimum salary excludes applicable benefits, bonuses, or performance spot awards. T-Solutions, Inc. considers several factors when extending an offer, including, but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

About the role: As Director, Customer Lifecycle Marketing, you will define and lead Samsara's global strategy for engaging and growing customers across every stage of their journey - from onboarding to advocacy. You'll guide a team of lifecycle marketers under a unified vision that deepens customer value, strengthens loyalty, and accelerates growth. You'll build the long-term roadmap for Samsara's customer lifecycle - establishing scalable programs, data-driven frameworks, and global best practices that deliver exceptional customer experiences and measurable business impact. Partnering closely with senior leaders across Marketing, Customer Outcomes, Product, and Sales, you'll ensure lifecycle initiatives are tightly aligned to business priorities and customer success outcomes. As a functional and thought leader, you'll shape how Samsara builds enduring customer relationships, develop a high-performing team, and lay the foundation for continued global scale. This is a remote position open to candidates residing in the US. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact, helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Translate strategy into executional excellence: Turn Samsara's lifecycle vision into coordinated, measurable programs that deliver customer and business impact across key stages of the journey. Elevate customer marketing maturity: Introduce new frameworks, tools, and workflows that enable the team to deliver personalized, insight-driven engagement at scale. Drive alignment and collaboration: Partner closely with leaders across Marketing, Product, Customer Outcomes, and Sales to embed lifecycle thinking into broader go-to-market initiatives and shared growth objectives. Empower and develop your team: Build a culture of accountability, innovation, and continuous improvement across your team of lifecycle marketers. Coach them to operate strategically, experiment confidently, and deliver with excellence. Strengthen data-driven decision making: Partner with Marketing Operations and Analytics to translate engagement and retention data into actionable insights that guide prioritization and continuous program improvement. Advocate for the customer voice: Leverage insights from data, feedback, and experience to shape strategies, ensuring Samsara's marketing efforts continuously reinforce value realization and long-term loyalty. Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: 10+ years of experience in lifecycle, retention, or growth marketing at high-growth, fast-paced global tech companies. 4+ years of people leadership experience managing multi-disciplinary teams or multiple workstreams. Proven success defining and executing global lifecycle strategies that drive measurable impact on customer retention and expansion. Strong analytical acumen and comfort with lifecycle analytics tools (Iterable, Gainsight, Salesforce, Tableau, Databricks, or similar). Executive communication skills - able to influence cross-functional stakeholders and synthesize insights into clear strategic recommendations. Experience balancing strategic vision with operational execution in complex, fast-paced organizations. Bachelor's degree required; advanced degree or equivalent experience preferred. An ideal candidate also has: A growth mindset grounded in experimentation, with a track record of moving fast, testing boldly, and scaling what works. Proven success driving measurable business impact through lifecycle programs tied to revenue metrics such as NRR, CLTV, and expansion. Deep fluency in customer data and behavioral insights, with the ability to translate analytics into cohesive, cross-channel engagement strategies. A passion for building systems, teams, and cultures that balance analytical rigor with creativity, thriving in ambiguity while driving clarity and structure. Comfort operating in ambiguity - prioritizing ruthlessly, balancing creativity with precision, and bringing structure to complex challenges.

T-Solutions: Your Preferred Partner for Global Services and Innovative Solutions At T-Solutions, we pride ourselves on being the company of choice for those seeking top-tier global services and innovative solutions. Our team comprises highly qualified and uniquely skilled professionals dedicated to delivering services with integrity. We are committed to excellence, enriching our clients, employees, and communities. Who We Are T-Solutions is a woman-owned, veteran-owned business based in Chesapeake, Virginia. We specialize in creating exceptional, responsive solutions to complex challenges for our global clients in government contracting. As an innovative and agile provider, we offer specialized technical solutions and a unique set of capabilities that support mission-critical operations and decision-making. Our expertise spans defense, security, maintenance engineering, logistics, and business transformation, ensuring our customers' success in today's dynamic environment. We align our core competencies with our customers' current and future needs, continually adapting emerging and proven technologies to enhance their capabilities. Career Opportunity We are looking for dedicated candidates to fill the role of Port Engineer. As T-Solutions' onboard representative, you will play a crucial role in ensuring the operational readiness of our ships. Your primary responsibility will be to routinely validate shipboard conditions through personal observation and evaluation. As a Port Engineer, you will lead a maintenance team and act as the primary representative for the Type Commander (TYCOM) and the Commanding Officer in all off-ship maintenance and modernization efforts. Your in-depth knowledge of the operational and maintenance needs of your assigned ship(s) will be essential in maintaining mission readiness. Essential Duties and Responsibilities Manages an online database for all jobs. Validates work requests, assigns preliminary estimates and plans prioritized work packages within budget and time constraints for TYCOM approval. Review work specifications, coordinate schedules with repair activities, oversee repairs, and provide input for all maintenance funding decisions. Meets daily with the ships' crew, department heads, and commanding officers. Reviews implementation, challenges, opportunities, and resources relating to the Consolidated Ship's Maintenance Plan. Recommend suggestions and edits to the Ship's Force if the current content does not provide accurate or complete information to determine the location. Provides risk assessment and prioritization to the vessel's commanding officer using the approved TYCOM format for all on- and off-ship maintenance requirements. Attends weekly status meetings and provides requested information to support maintenance planning and correction maintenance recommendations. Attends ship maintenance, repair, and assessment events to answer real-time questions surrounding logistics, maintenance scope, funding shortfalls, budgetary constraints and mission impacts. Develop agendas and present details on the Planning Board for Maintenance and deconflict planned and unplanned operational, schedule, and work integration issues. Performs a weekly review and ship check, to include applicable personal observations and discussions of all assessments and planned requirements. Review the entire maintenance process. Provide an annual prioritized list for all off-ship maintenance requirements for developing the Maintenance and Modernization Business Plan. Develop recommendations for authorized work packages within TYCOM's established funding controls. Provide a business case analysis in the prescribed TYCOM format when recommending changes to the business plan. Provide funding shift recommendations for efficient execution of availabilities. Possesses the necessary knowledge to adhere to contractual requirements for our government clients. Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position. Travel This position includes a low level of travel of 5-15% to Fleet Concentration Support areas. Frequent underway time for sea trials, testing, inspections, ship checks, and other events as needed. Attend ship deployments, including port-to-port transfers, sea trials, mid-deployment ship checks, sister ship visits, and mid-deployment voyage repairs. Education, Knowledge, Experience, Skills, and Abilities Required It is recognized that there are numerous career experiences that can provide the knowledge and skills to be a successful Port Engineer. Candidates meeting one of the following requirements are eligible to apply. U.S. Coast Guard (USCG) Merchant Marine Third Assistant Engineer (unlimited) or higher with a minimum of two years sea time as a USCG licensed merchant marine engineer. License may be active or inactive at time of hire. Bachelor's degree in mechanical engineering or an equivalent marine engineering degree Knowledge of and recent experience in commercial maritime, U.S. Navy (USN), USCG, Military Sealift Command (MSC), or National Oceanic and Atmospheric Administration (NOAA) ship maintenance and repair. Combined recent professional maritime experience greater than or equal to five years. Or USN or USCG Officer (03 or higher), Limited Duty Officer (LDO) or Chief Warrant Officer (CWO) with a minimum of two sea tours or combination of tours as Chief Engineer (CHENG), and/or Main Propulsion Assistant (MPA). CVN or LHA/LHD Auxiliaries Officer (AUXO) may be combined with CHENG or MPA sea tour. Bachelor's degree in mechanical engineering or an equivalent marine engineering degree. Minimum of four years recent experience in commercial maritime, USN, USCG, MSC, or NOAA ship maintenance and repair. May include time on a Navy Regional Maintenance Center (RMC) or TYCOM engineering staff engaged in ship maintenance and repair. Or USCG Merchant Marine Third Assistant Engineer (unlimited) or higher. License may be active or inactive at time of hire. In lieu of sea time as a USCG licensed merchant marine engineer, a minimum of five years recent experience in a project management position for commercial maritime, USN, USCG, MSC, or NOAA ship maintenance and repair. Bachelor's degree in mechanical engineering or an equivalent marine engineering degree. Or Bachelor's degree in mechanical engineering or an equivalent marine engineering degree. Minimum eight years in a project management position for commercial maritime, USN, USCG, MSC, or NOAA ship maintenance and repair. Qualifications Active DoD Secret security clearance is highly desired; however, candidates eligible to obtain and maintain a DoD Secret security clearance will be considered. The selected candidate will receive a contingent offer if they do not hold an active clearance. A start date will be established once an interim Secret clearance is granted. Must be a U.S. citizen. Must possess a valid Driver's License. Must have reliable transportation to and from various work locations. Must have a valid passport or the ability to obtain a passport. Must maintain the capability to communicate with their supervisor or manager when not in the office. This includes using your equipment and services for business-related purposes. The compensation for this position includes incidental costs for work-related usage of your personal devices. Physical Requirements Ability to traverse stairs, fixed ladders, and ladder wells frequently while walking ships daily. Wherewithal to spend several consecutive days at sea while underway as needed. Capable of sitting for long periods, standing, walking, crouching, and kneeling. Reaching, handling, using equipment, keyboards, and mobile devices. Lifting boxes (files and supplies) up to 20 lbs. In compliance with Washington's Equal Pay and Opportunities Act, the minimum salary for this position is $119,000 per year and a maximum salary of $136,000 per year. The minimum salary excludes applicable benefits, bonuses, or performance spot awards. T-Solutions, Inc. considers several factors when extending an offer, including, but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. T-Solutions is proud to be an Affirmative Action/ Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. T-Solutions is proud to be a Veteran-Friendly Employer. It does not discriminate against qualified applicants because of their status as a protected veteran or their relationship or association with a protected veteran, including spouses and other family members.

Department Customer Success Employment Type Full Time Location Remote Workplace type Fully remote Compensation $175,000 - $210,000 / year This role's hiring manager: Ben Gardner View Ben's Profile Key Responsibilities Skills Knowledge and Expertise Working at Coursedog About Coursedog Our mission is to break down barriers to opportunity for students. Coursedog provides higher ed with modern technology solutions - empowering institutions, students, and communities across the globe. Coursedog's founding story is rooted in the desire to help students achieve their highest goals. In 2018, Coursedog's co-founders and then college students, Justin Wenig and Nick Diao, were frustrated by how difficult it was to get into the classes they needed to graduate on time. After speaking with higher education provosts and registrars to better understand how academic scheduling works, they came away with a vision that permeates the company today. Coursedog has raised $113M total capital as a remote-first, hyper-growth startup currently backed by JMI Equity, and with past investments from YC and First Round Capital. We were recently ranked in Forbes top 500 US startup employers and our employee engagement scores rank in the top 5% of tech companies.

Job Description About the Role: Steer Health is a mission-driven company that is transforming the healthcare experience with AI-powered patient engagement and practice automation. We are seeking a highly experienced and strategic Director of Customer Success to lead and scale our Customer Success team. You will be responsible for building a world-class post-sales organization, defining our customer success strategy, and ensuring our early-stage healthcare customers achieve their desired outcomes. This is a critical leadership role that will directly influence our retention, expansion, and long-term growth. What You'll Do: Customer Success Leadership Build, scale, and lead the Customer Success organization, including Customer Success Managers, Implementation Specialists, and Support staff. Set a clear vision, define roles and career paths, and foster a culture of accountability, collaboration, and excellence. Establish consistent processes and methodologies for onboarding, training, success planning, and client engagement. Serve as an executive sponsor for strategic accounts, ensuring alignment between customer objectives and Steer Health's solutions. Optimize for Growth Design and execute data-driven strategies to deepen product adoption across Steer Health's suite of solutions, ensuring customers unlock maximum value. Develop playbooks and success frameworks that identify cross-sell and upsell opportunities within existing accounts. Partner with Sales to drive account expansion and maximize Net Revenue Retention (NRR). Collaborate with Product and Marketing teams to capture customer feedback, identify feature gaps, and co-create adoption campaigns. Implement lifecycle strategies to reduce churn risk and extend customer lifetime value (CLV). Customer Engagement & Retention Lead customer journey mapping to ensure a consistent and seamless experience from onboarding through renewal. Build strong relationships with executives and decision-makers in client organizations, positioning Steer Health as a trusted advisor. Monitor customer health scores, usage patterns, and engagement data; proactively address risks with targeted interventions. Drive customer advocacy by fostering referenceable clients, case studies, and participation in community forums or events. Ensure high renewal rates through structured QBRs, success reviews, and proactive engagement strategies. Operational Excellence Define and manage KPIs for Customer Success, including adoption metrics, retention rates, NRR, CSAT, and time-to-value. Oversee the implementation of systems, tools, and automation (e.g., CRM, CS platforms) to support scale and efficiency. Analyze customer trends, churn drivers, and expansion opportunities; use insights to refine strategy and execution. Partner with Finance and Operations to forecast renewals, expansions, and churn with accuracy. Continuously refine processes to increase efficiency, scalability, and the impact of the CS team. Requirements Experience: At least 5+ years of experience in a customer success leadership or management role, with a proven track record of managing and growing a team of CSMs. Industry Expertise: Strong experience in the healthcare or health-tech industry, with a deep understanding of the unique challenges and opportunities in the space. Startup Mindset: Demonstrated experience working in a fast-paced, early-stage startup environment. You should be comfortable building processes from scratch and thriving in ambiguity. Skills: Exceptional communication, leadership, and analytical skills. Proven ability to influence stakeholders and drive results. Benefits Impactful Work: Help hospitals and health systems use technology to improve care delivery and operational outcomes High Ownership: You'll be the strategic lead and go-to contact for some of our most important customers Startup Agility: Join a nimble, collaborative team where your ideas and initiative will shape how we grow Flexibility: Fully remote role with flexible hours and strong autonomy Career Growth: Significant opportunity to grow your career as Steer scales Insurance - Health, Dental and Vision

Camunda is the leader in enterprise agentic automation, orchestrating complex business processes, including high-value knowledge work, across agents, people, and systems. By creating production-ready, enterprise-grade agents with built-in governance, Camunda uniquely delivers trusted AI agents for business-critical processes. Over 700 leading innovators like Atlassian, ING, and Vodafone, rely on Camunda to slash time-to-value from months to days, boost operational efficiency, and elevate customer experiences. As a fully remote, global company, we're rewriting the rules of modern business. Named GP Bullhound's 2024 Top 100 Next Unicorn list, certified as a Great Place to Work, and recognized by Flexa for true flexibility, we're growing fast and looking for top talent to join our team. If you're excited to do meaningful work and make real impact, keep reading, this role could be the one you've been waiting for. What You'll Be Doing: The Director, Customer Excellence, serves a strategic leadership role within Camunda's Customer Success (CS) department, to continuously improve thought leadership and delivery excellence across our CS delivery functions in service of the department's mission to provide our customers a compelling, cohesive customer experience that accelerates, expands and protects the value they receive from Camunda. The Director will lead and manage teams responsible for these CS cross-functional capabilities. The scope of CS cross-functional capabilities required for customer experience and delivery excellence will initially comprise Success Strategy, Engagement Management, and Success Advisory, though the full scope of cross-functional capabilities may evolve as business needs dictate. The Director, Customer Experience, may also be responsible for incubation of new service offerings, such as Business Consulting. What You Bring: Ability and/or willingness to use our product Player-coach able to execute across success strategy, engagement management, success advisory and business consulting Experience building and leading a software vendor customer engagement / project management capability Experience building and leading a software vendor business consulting, business analyst, and/or value discovery professional services capability Bias for action, bias for speed Operational excellence Nice-to-haves: Experience building and leading a software vendor services sales support (overlay) capability Strategic leadership #LI-AL1 #LI-Remote #LI-DNI What We Have to Offer: Compensation We offer competitive, fair, and transparent compensation. Salary ranges are location-based, with Standard and Major markets (global tech hubs) reflecting local competition. The Annual Total Target Cash (base salary + 100% variable target, where applicable) shown below spans from the minimum in a Standard market to the maximum in a Major market. Final offers depend on skills, experience, and location, and we typically hire in the first half of the range to allow room for growth: United States: $261,500.00 to $431,500.00 Germany: €169,000.00 to €279,500.00 United Kingdom: £164,200.00 to £270,100.00 Singapore: S$324,800.00 to S$487,100.00 If you're based elsewhere, you'll be hired via Remote.com (our global employer partner), and your Talent Acquisition Partner will provide a personalized Total Rewards Calculator after your first interview. Equity: We also offer equity (where applicable) through our Virtual Stock Option Plan (VSOP). Benefits & Perks We invest in your wellbeing, growth, and ability to connect, along with perks that support you no matter where you're based. Our benefits are globally designed and locally delivered where applicable. Remote & Flexible: Work from anywhere with the setup that suits you, home office budget, co-working space support, and flexible time off to recharge when you need it. In Person Connection: We invest in meaningful face time through our Annual Kickoff (Vienna in 2025, Madrid in 2026!), team offsites, and Camundi Connection Budgets, including contributing to meetups while travelling,, and local gatherings with fellow Camundi. Health & Wellbeing: Access locally tailored healthcare, Modern Health for global mental wellbeing, and an annual fitness reimbursement. Financial Security: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant. Professional Growth: Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books, you decide! More of what we offer globally & in your country can be found here. ”Everyone is welcome at Camunda” - it's a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour diverse cultures and backgrounds and are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law. We are looking forward to your application! Come join us and be part of Camunda's incredible journey: Make an impact at a pivotal moment in our story!

Responsibilities Location(s) Hartford, Connecticut, Albany, New York, Annapolis, Maryland, Atlanta, Georgia, Augusta, Maine, Austin, Texas, Baton Rouge, Louisiana, Bismarck, North Dakota, Boise, Idaho, Boston, Massachusetts, Carson City, Nevada, Remote Status Regular Job ID REQ-056158 Key Responsibilities: Key Responsibilities: * Lead a global team in managing a ~$400M P&L within PerkinElmer, focusing on key financial metrics (revenue, margins, price/volume/mix, customer past dues, salesforce effectiveness, etc.) to drive business performance. * Partner with commercial leadership to deliver actionable financial insights that drive revenue growth and maximize profitability, leveraging detailed analysis to enable data-driven decision-making. * Develops structured, driver-based FP&A models following best practices and leveraging advanced scenario and sensitivity analysis techniques. * Serve as a strategic advisor to division leadership, offering recommendations to navigate ambiguity, accelerate profitable growth, and implement new technologies and processes to enhance financial and operational decision-making. * Develop and implement the annual operating plan and financial forecasts, ensuring alignment with business goals, and providing insights into performance. Oversee both annual and long-term financial planning cycles, analyzing market trends, gross margins, headcount, and other key drivers. * Support key commercial deals, providing input on pricing, contract structures, and financial viability to drive profitability. * Lead efforts to improve financial processes and drive operational efficiency, eliminating non-value-added activities, enhancing data governance and reporting, and collaborating across teams to optimize financial operations. * Manage special projects and ad-hoc financial reporting, providing insights to support decision-making and ensure alignment with emerging business needs and strategies. * Build and lead a high-performing, diverse team, fostering a commercial-centric culture Qualifications: * Bachelor's degree in Accounting, Finance or Business * 10+ years of relevant business experience in Finance, Analytics, Pricing or Product Management with a track record of scalable success, including leading a team Preferred Qualifications: * Proven experience leading global teams in a matrixed, multi-cultural organization * Strong collaboration skills, working effectively with business leaders and cross-functional teams * Experience building driver-based revenue/cost models and