Chief product officer job description

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We're committed to growing our people, memberships, resorts and guest love. That's why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we're looking for you.

The GMT-3/Pool Technician position is primarily responsible for the daily maintenance and cleanliness of the waterpark, resort pools and spa features, and surrounding deck areas. Duties include the removal of debris from the water features, balancing chemicals that are required to keep the pool chemical levels within local County Department of Health's standards, and cleaning pool filter systems.

This position will also be responsible for performing the maintenance service and repairs in the areas of, and not limited to, repairing and Maintaining Pool Equipment -- Servicing, repairing, adjusting, and testing. Person must be knowledgeable in the procedures and safety measures associated with industry and company standards. Person must be familiar with industry standard concepts, practices, and procedures within a broad range appliance maintenance fields. Relies on limited experience and judgment to plan and accomplish goals. Must be able to identify, troubleshoot, and resolve maintenance defects and concerns to prescribed standards. Reports to a supervisor or manager but works under general supervision; so must be self-motivated and independent. A certain degree of creativity and latitude is required. This position will also perform as part of a team and will carry out tasks as assigned by the Engineering Manager. Must have strong troubleshooting and face to face guest communication skills. Must be able to follow written instruction and complete documentation associated with unit maintenance.
ESSENTIAL DUTIES AND TASKS:

* Cleans and maintains swimming pool by vacuuming, skimming, cleaning scum gutters and baskets, hand cleaning tile, proper pool chemistry; operates and maintains filters, chlorinators, and pool equipment including pool heating equipment; makes check of PH, chlorine, total chlorine, alkalinity, calcium hardness, and cyanuric levels of pool water; adjusts chlorinators and adds chemicals as required; maintain/repair/replace any motors, pumps, chlorinators, and controllers as needed.
* Conduct daily inspections of the water chemistry and assist in keeping daily and monthly pool readings (records) of all assigned water features.
* Conduct daily inspections of the pool deck to include handrails, safety equipment, and pump rooms make necessary repairs.
* Assist in maintaining inventory of equipment supplies and materials. Follow a predetermined schedule of preventive maintenance and safety inspections on assigned equipment.
* Work in a team environment in a primarily response role to complete inspections, repairs, and ensure reliability of appliances. Assist guests and staff in the resolution of unit maintenance concerns, complaints and questions. Gather tools and supplies to be used at work site according to instructions. Maintain accurate records of units serviced and work performed via the Asgard application. Responsible to maintain and care of all assigned equipment. Perform tasks involving the use of power tools.
* Comply with all work order procedures as established by the Engineering Department. Comply with all Orange Lake Resorts policies and procedures, specifically safety standards (i.e. wearing personal protection equipment and using all chemicals as instructed).

EDUCATION and/or EXPERIENCE

* High School diploma or GED and/or vocational training
* Two years prior experience working in some form of pool maintenance required.
* Water safety, guest service or custodial experience preferred.
* Bilingual a plus but not required

CERTIFICATES, LICENSES, REGISTRATIONS

* CPO certification is required
* Valid driver's license

QUALIFICATIONS

* Must be at least 18 years of age with a valid driver's license, and minimum of 1 years of driving experience.
* Must meet company required motor vehicle policy standards.
* Must be familiar with basic MS Office applications including MS Word, Excel and Outlook.
* Ability to follow prescribed procedures and guidelines in accomplishing tasks as described above.
* Ability to be self-directed.
* Skill in attention to detail.

COMPANY BENEFITS:

Weekly Pay

Matching 401K

Growth & Developmental Opportunities

Comprehensive Medical, Dental & Vision Benefits

EAP - Employee Assistance Program

PTO - Paid Time Off

Travel Benefits, Discounts & FREE Vacations through our ClubGo Program

Tuition Reimbursement & Continuing Education Courses

Outstanding Company Culture

INDRO1

#zrro1

At CPO Commerce we know tools & power tools, and the pros that use tools, know CPO. Headquartered in Pasadena, CA, we are America's leading online tool retailer, operating a variety of websites, including CPOOutlets.com, CPOMilwaukee.com, and CPOPowertools.com. We also sell on multiple marketplaces including Amazon, eBay, Sears, Walmart, Newegg and Target, where we are the #1 Tool Retailer.

We carry the full line of new condition products for each brand as well as the largest selection of factory reconditioned products in the U.S. Since we started the company in 2004, we've shipped over 4 million customer orders. Customers love us because of the great deals they can find at our brand outlet stores and our fast, friendly service.
Primary Purpose:

The primary role of the Site Merchandising/Ecommerce Specialist to attend to the day-to-day management of the CPO websites. The position will leverage website analytics to enhance and optimize the shopping experience and drive conversion. There will be a heavy focus on promotion execution and merchandising the assortment, including but not limited to, determining effective sales trends & assortments, navigation refinements, sorting rules and search enhancements.

Major Responsibilities:

+ Maximize site sales, with a focus on driving conversion and average order size.

+ Assist with the site merchandising plan that includes campaign and seasonal merchandising, assortment optimization and product transition between seasons. Collaborate with merchandising team to ensure all brand initiatives are in alignment.

+ Leverage Adobe analytics to analyze site metrics and related data to identify opportunities to improve merchandising and the customer experience across the various sites and product categories.

+ Analyze and update site search queries and update with relevant SKU offerings to improve customer experience and increase search engagement and performance.

+ Conduct A/B testing, collect and communicate challenges and opportunities to tech, design and marketing team to improve customer experience.

+ Continually oversee and report insights and opportunities to improve site merchandising and technical performance.

+ Evaluate site search sorting rules and categorization strategies to facilitate efficient site search experience to improve conversion.

+ QA site on daily basis, report findings to improve user experience and conversion.

+ Manage site promotion/campaign calendar ensuring all campaigns are coordinated and communicated to all teams. Ensure all brand assets are created and implemented per calendar dates.

+ Oversee front end content and refresh updates to sites. Approve all content prior to update. Ensure content is updated accurately and on time per calendar dates.

+ Regularly update site assortment to meet sales targets by analyzing sales/site data to determine customer engagement per campaign, module, page, and category.

+ Partner with creative and merchandising team to identify and optimize technical opportunities on the site to improve customer experience.

+ Stay up to date with competitive trends in the e-commerce market, leverage insights to influence future site functionality initiatives and remain current with industry best practices.

+ Optimize and update SEO copy for category and any landing pages.

Skills/Knowledge Required:

+ Adobe Analytics or other Analytics tools experience is plus.

+ Strong analytical and organizational skills.

+ Highly organized and detail oriented with the ability to work in a fast-pace environment. Able to manage multiple tasks/projects, while consistently meeting deadlines and goals.

+ Ability to learn quickly and retain information

+ Excellent communication and collaboration skills.

+ Self-motivated and driven.

+ Basic knowledge of HTML preferred, but not required

Education and Experience:

+ Bachelor's Degree (BA) or equivalent from four-year college or university; or equivalent combination of education and experience.

#IND123

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Who we are looking for

The CPO Program Manager will provide program management and support the onboarding and conversions for new and existing State Street clients. These can be large and complex projects in the Asset Manager, Asset Owner Insurance, Alternatives, ETF's or other Product lines within State Street.

What you will be responsible for

• The Program Manager will be primarily responsible for planning, organizing, and directing the completion of specific projects while ensuring they are completed on time, on budget and within scope
• The Program Manager will be the key project leader and contact for facing off with the client and the client's Program Management Team. The Program Manager should develop knowledge of products being used in client organizations to determine how they can be leveraged or eliminated.
• The Program Manager will drive the joint and internal governance with internal and external stakeholders. This includes the development and maintenance of project plans, status reports, issue and action logs and scope and requirements documents. Ensuring active issue management and facilitating required decision making are critical to the role.
• The Program Manager will drive closure on all aspects of the program with support from the functional teams and SME's, including contracts and commercials, scope and solution, project sequencing and planning, development, testing, conversion and post conversion activities.
• Manage Project Managers supporting workstreams in a program of projects to deliver the end-to-end client solution.
• Lead and support governance meetings - set meeting agendas and document meeting minutes for meetings to discuss progress and address issues to achieve milestones and objectives for the execution of the plans
• Tracking. resources, hours and hiring for resources, and rolling up globally with inputs from Global Teams
• The Program Manager will actively communicate the status of work with other team members to ensure that everyone involved is fully informed, and if necessary, re-allocate work.
• Participate in other Division / Corporate initiatives or special projects

What we value

These skills will help you succeed in this role

• 7 - 10+ years of relevant industry experience - financial services experience with fund accounting, Custody, and other Back Office experience preferred
• Project management experience in large complex programs or projects
• Self-motivation and the ability to work independently or in a team environment
• Strong leadership and organizational skills
• Ability to multi-task and be responsible for 1 or more tasks / projects
• Strong communication and relationship management and team skills
• PC Skills - Excel, PowerPoint, Word, SharePoint
• Presentation Development
• PMP Certification (considered beneficial, but not required)

Education & Preferred Qualifications

• Business or Finance major preferred
• Excellent writing and verbal communication skills

Additional requirements

• Position subject to State Street Hybrid work schedule (0-1 day in the office)

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers