Chief program officer job description

The Arc of the Quad Cities Area is currently seeking out a Division Director of Community Programs and Work Services. The position will be a member of the Senior Leadership team and will work in partnership with the Executive Director in developing and implementing a strategic plan that supports the agencies guiding principles and will foster the long term health of The Arc. This best person for this position will be forward thinking in their development of programs and of program staff.

The person in this position must have a BA or BS in human services field however, MA/MS is Preferred, as well as a minimum of 5 years supervisory experience. This person will need to have a valid driver's license in good standing along with appropriate auto insurance and the ability to demonstrate effective writing and accounting skills, as well as demonstrate effective communication skills and the ability to work collaboratively as part of Senior Leadership.

Some responsibilities include but are not limited to, Providing effective and inspiring leadership, as well as stewardship for all programs assigned, Direct, manage, evaluate and ensure division businesses and service programs are effective and in compliance with all appropriate regulatory standards and that reports, data and other information required by funding and/or regulatory agencies are prepared accurately and submitted timely, Actively design, implement, support and evaluate service programs and business opportunities, as well as lead a high performing team of program directors and managers by further developing and implementing recruitment, training and retention strategies.

A Person in this position would be responsible for using independent judgment to make employment decisions, including but not limited to hiring, training, scheduling of work hours, monitoring job performance, evaluating and disciplining assigned staff as well as Ensuring timely processing, and submission of all individual attendance and billing records per agency's procedure and more.

Most importantly, the best person for this position would actively support and further the mission of The Arc of the Quad Cities Area: "To empower people with disabilities to believe in their own unique abilities and achieve their full potential by providing quality, innovative services that focus on advocacy, independence, employment, meaningful community life and personal happiness."
APPLY TODAY! www.arcqca.org

"We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status."

**Executive Program Manager**

**About us**

Our business is matching smart people with great jobs, from the executive office to the manufacturing floor. We use innovative technologies and a passion for people to provide you with the best experience possible.

When you join us at Randstad, you become part of our global family. Our mission is to be a world leader in matching demand for, and supply of, labor and HR services. We believe in the value of work as a unifying force that shapes society for the better. We live by the core values established early in our company's history: to know, serve and trust, striving for perfection and simultaneous promotion of all interests.

With over 94,000 colleagues around the world sharing our values, there's countless opportunities at your fingertips.

We're growing; grow with us.

**Your day to day**

The CFO Executive Program Manager is a key partner to the North America CFO and leadership team responsible for optimizing team effectiveness. This role works cross functionally and in partnership with the executive support team as well as Randstad's leaders to enable business operations. This will include program management for key initiatives and leading the regular business cadence of the team. The CFO Executive Program Manager will support the NA CFO calendar well as executive level preparation for internal and external meetings and presentations. This role requires a high level of trust, financial acumen, impeccable judgement and ability to handle confidential information.

Responsibilities

+ Manage the NA CFO Organization's operational cadence

+ Support leadership team meetings; including program management of key initiatives

+ Drive preparation and achievement of outcomes for leader meetings, presentations, field visits , and internal/external engagements for the NA CFO.

+ Lead communications strategy and key messages, multi channel approach

+ Support and manage calendar driven financial processes including alignment with Global Financial organization and reporting requirements.

+ Partner with organizational leaders to lead NA CFO organization's diversity, inclusion and equity efforts

+ Manage the NA CFO virtual office operations including calendar, engagements and interactions.

**Education**

+ Bachelor's Degree in a relevant field of work or an equivalent combination of education and work-related experience.

**Experience**

+ 8-10 years progressive work related experience with demonstrated proficiency in multiple disciplines/processes related to the position, including both leadership and partnership, cross functional management and influencing.

+ Track record of handling multiple stakeholders in a fast paced environment with competing priorities

+ 5+ years experience supporting executive organizations across the company and in the community.

**Skills and Knowledge**

+ Be of the highest integrity

+ Demonstrated strong interpersonal skills

+ Demonstrated passion for Finance. Strong finance focus with ability to understand and link finance departments value to business impact

+ Initiative

+ Attention to detail

+ Adapts quickly to change, calm under pressure

+ Demonstrated ability to prioritize at the executive level

+ Demonstrated ability to effectively coordinate and communicate with cross-functional teams

+ Demonstrated excellence in preparing clear and concise project plans involving all types and levels of audiences. Demonstrated successful outcomes.

+ Demonstrated ability to influence and communicate with all levels of management and employees, including global employees

+ Ability to quickly define dependencies and issues

+ Passionate about diversity, equity and inclusion

+ Knowledge of social media company and personal branding

+ Ability to manage and coordinate outside vendors and organizations effectively

+ Proficient with PowerPoint/Google Slides, Excel/Google Sheets, Word/Google Docs.

**What we offer**

You'll work with incredibly talented, visionary leaders and teammates in an exciting fast paced environment where everyone is passionate about what they do, willing to learn, and always looking to improve. You will benefit from a hybrid environment of working, including state of the art amenities and modern, flexible office environment. You'll be rewarded for all of your hard work with a great salary and benefits

Join us and you'll become part of the global Randstad family - and like all families, all of our team members share winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. Click here to find out more about us.

**Randstad is an equal opportunity employer. Minorities/Females/Disabled/Veterans**

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.

In addition to being an essential strategic partner on the Executive Team and a team leader to the 50 staff members that serve on the Programs team, the CPO will engage regularly with JVS partners from the community, government and education in order to create and grow the partnerships that are critical to our high impact services. JVS is targeting 100x impact by 2032 through direct service, systems change and policy, and the CPO will be a critical agent of transformation in support of a new program delivery structure. The position will report directly to the Chief Executive Officer and is a valued member of the Executive Team.

Scope

• Provide leadership and guidance to JVS program leaders and serve as a strategic thought partner to ensure consistent quality and standardization of practice across all programs
• Work closely with the VP and directors on the implementation, execution, and achievement of outcomes across all programs; use quantitative and qualitative data to elevate and address program performance
• Support the VP and Directors in strategic cultivation of community and employer relationships
• Act as the leader for agency adoption, standardization, and implementation of changes to program delivery and new strategic initiatives
• Engage with community partners, government agencies, and other external stakeholders to represent JVS and build JVS’s presence in the workforce ecosystem
• Participate as a key member of the Executive Management Team to support JVS strategy and program planning
• Collaborate with: Chief Executive Officer, Chief Operations Officer, Chief Strategy Officer, Chief Development Officer, Board, staff, employer and community partners, and funders
• Supervise program leaders, including a VP and 2 directors

Competencies

• Employs a systems approach to management to achieve operational excellence
• A strong, human-centered people manager who sets clear goals and accountabilities, and works with staff to plan and track their progress toward goals
• Execution strength – ability to move from strategy to action
• Experienced in change management
• A tech and data savvy critical thinker, able to leverage and maximize JVS’s considerable data infrastructure to plan and ensure high impact and efficient resource deployment
• Skilled relationship builder with both JVS staff and external stakeholders
• Established experience working with people from diverse backgrounds who consistently exhibits cultural humility
• A productive blend of high EQ along with strong analytical skills that allow insightful analysis of situations
• A creative out of the box problem solver
• An aptitude and appreciation for new systems and processes
• A collaborative, interactive, inclusive and empathetic supervision style, willing to coach and empower employees to take responsible risks and learn from mistakes

Preferred Competencies

• Skilled in recognizing needs and marshaling resources and staff necessary to make an opportunity a reality
• Willing to embrace change and the skill to lead a team through change management processes
• Skilled in both strategic planning and action orientation

Qualifications

• Minimum 7 years progressive management experience as a senior leader of a high performance organization
• Demonstrated success in coaching managers to identify and implement solutions to complex problems
• Demonstrated success in driving to outcomes and leading teams to achieve ambitious goals
• Demonstrated commitment and experience as a mentor, role model and coach to managers
• Demonstrated success in complex revenue environments, managing multiple contract and grant requirements, and substantial previous experience managing government contracts
• Experience in program evaluation and analysis
• Relevant experience related to workforce development

Preferred Qualifications

• Experience with strategy, budget and program evaluation

What We Offer

• Annual Salary: $155,000 - $185,000
• Equitable pay
• 100% covered medical and dental plans for the employee
• Twenty (20) days of PTO + twelve (12) days of Paid Sick Leave
• Paid federal and Jewish holidays
• 3% 403(b) retirement contribution match and 3% non-elective contribution
• Healthcare and Dependent Care FSA
• Pet Insurance Discounts
• Employee Assistance Program
• Professional development opportunities and $250 Work-From-Home stipend
• This position is remote until further notice with the expectation of returning to hybrid work in our San Francisco office; JVS does not provide relocation packages

JVS is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, ethnic background, religion, gender, gender identity, gender expression, sexual orientation, age, national origin or disabilities. We welcome diverse applicants. Please let us know if you need accommodations or auxiliary aids for the interview process.

JVS values intersectional racial equity and strives to center people of color, people from working class backgrounds, women and LGBTQ+ people. We strongly encourage applications from people with these identities or who are members of other communities that experience marginalization.

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