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The differences between chief strategy officers and service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a chief strategy officer and a service manager. Additionally, a chief strategy officer has an average salary of $163,192, which is higher than the $74,009 average annual salary of a service manager.
The top three skills for a chief strategy officer include business development, CSO and strategic vision. The most important skills for a service manager are POS, performance reviews, and cash handling.
| Chief Strategy Officer | Service Manager | |
| Yearly salary | $163,192 | $74,009 |
| Hourly rate | $78.46 | $35.58 |
| Growth rate | 6% | 6% |
| Number of jobs | 93,147 | 341,785 |
| Job satisfaction | - | 4 |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 52% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A chief strategy officer or chief strategist is an executive leader in an organization responsible for assisting the chief executive officer with communicating, developing, and sustaining business corporate strategic initiatives and the company's overall goals. This is a senior executive role and a big responsibility for holding the top strategy part. They focus on implementing a company's strategy, both internally and externally. They ensure to communicate to all employees, business partners, suppliers, and contractors to know the importance of a company-wide strategic plan.
Service managers are employees who oversee the departments related to providing services to customers. They ensure that service delivery agreements are met by employees in the department. Service managers meet with stakeholders to set service delivery metrics and department goals. They then create strategies to reach these metrics and goals. They are responsible for cascading such goals and metrics to their employees and ensuring that the employees understand what they need to do. Service managers should have a deep understanding and appreciation of the company and its business so that they can create strategies that are in line with the company's identity. They should also be familiar with the customer profiles of the company. Service managers are also responsible for creating department reports and sharing these with stakeholders.
Chief strategy officers and service managers have different pay scales, as shown below.
| Chief Strategy Officer | Service Manager | |
| Average salary | $163,192 | $74,009 |
| Salary range | Between $103,000 And $257,000 | Between $47,000 And $116,000 |
| Highest paying City | Rochester, NY | San Francisco, CA |
| Highest paying state | Alaska | New York |
| Best paying company | Norton Rose Fulbright | Latham & Watkins |
| Best paying industry | Finance | Technology |
There are a few differences between a chief strategy officer and a service manager in terms of educational background:
| Chief Strategy Officer | Service Manager | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between chief strategy officers' and service managers' demographics:
| Chief Strategy Officer | Service Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 78.6% Female, 21.4% | Male, 71.1% Female, 28.9% |
| Race ratio | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.8% American Indian and Alaska Native, 0.5% | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |