Full-time Description
Why Work for CGC?
Our tagline says it all - Unlimited Potential. Endless Possibilities.
For over 70 years, CGC has helped children, teens, and families thrive through a whole-health, whole-family approach to care. Each year, we serve over 15,000 individuals across Northeast Florida, providing hope and healing that lasts.
What We Offer:
Starting salary: $54,000+
Additional pay for bilingual skills
Discretionary annual bonus based on individual and company performance
Generous PTO package
Medical/Dental/Vision Coverage
401(k) with 3% employer match
Flexible Spending Plans (medical & dependent care)
Licensure reimbursement
Annual professional development stipend
Licensure supervision and mentoring
Growth-focused, supportive work culture
About the Rapid Response Team:
Our Rapid Response Team provides crisis intervention, suicide prevention, and de-escalation services to children and adults in the community. We're the first mobile crisis team in Jacksonville - and we've been setting the standard for community-based crisis care ever since.
If you're energized by fast-paced, meaningful work and love leading a skilled, mission-driven team - you'll fit right in.
What You'll Do:
Supervise and guide Rapid Response clinicians in daily operations
Respond to crisis calls and provide in-person assessments
Triage incoming referrals and assign cases to team members
Monitor quality of clinical documentation and service delivery
Lead with compassion, accountability, and teamwork
Requirements
What You'll Need:
Master's degree in Social Work, Mental Health Counseling, or Marriage & Family Therapy
Active Florida LCSW, LMHC, or LMFT license or within three months of obtaining licensure
3+ years providing therapeutic services to children and families
Knowledge of ICD/DSM diagnostic standards
Intermediate computer skills (Microsoft Office, EHR systems)
Reliable transportation, a valid FL driver's license, and insurance
Availability for after-hours/weekend crisis response
Level 2 clearance from DCF Clearing house - ********************************
Preferred:
At least 1 year post-licensure experience
Supervisory experience in behavioral health or crisis response
***CGC is a drug-free workplace***
ADA Disclaimer: In developing this job description, care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Salary Description $54,000 - $58,000
$54k-58k yearly 56d ago
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RECOVERY SUPPORT TECHNICIAN-Screening Evening Shift
New Horizons of The Treasure Coast 4.0
Fort Pierce, FL job
Full-time Description NEW HORIZONS OF THE TREASURE COAST
New Horizons of the Treasure Coast and Okeechobee is the region's most comprehensive mental health and substance use recovery agency, with nine facilities across four counties serving 14,000 children and adults annually, regardless of their ability to pay. New Horizons of the Treasure Coast was created in 1958 by community members who passionately believed that quality mental health services should be available to all in need on the Treasure Coast. From its first location in Ft. Pierce, New Horizons has expanded to serve residents in Indian River, Martin, Okeechobee, and St. Lucie Counties, with its main campus on Midway Road in Fort Pierce.
We are seeking dedicated and compassionate RECOVERY SUPPORT TECHNICIANS who are eager and ready to help individuals with behavioral health problems. Interested candidates will be fully trained and must be ready and willing to serve our population.
EXEMPTION STATUS: Hourly Non-Exempt / Non-Exempt employees are eligible to overtime every time is approved and needed.
REQUIREMENTS:
Individuals with High School Diploma willing to learn the Behavioral Healthcare system
Certified Nursing Assistant wanting to gain experience in the Behavioral Health Field (Preferred but not required)
Student in the Social Services field who are willing to gain more experience in a behavioral health setting due to their field of study. (Preferred but not required)
Must have a valid Florida Driver's License with 6 points or less in the last 5 years (Required)
Must work all units within New Horizons of the Treasure Coast (Adult & Children) (Required)
Must be willing to work a weekend during the month (Required)
ESSENTIAL JOB FUNCTIONS
Assists in daily course of treatment for new and existing clients, observation, and referral of clients presenting for services.
Takes direction from charge nurse and for Screening
Recognizes signs of aggressive behavior and responds promptly to crisis situations.
Appropriately utilizes verbal and physical intervention non-violent crisis intervention techniques to redirect and prompt clients to safe and appropriate behavior.
Completes all shift duties as assigned in an efficient manner and meets all time requirements (15 minutes checks, routine checks, or searches, etc).
Places clients in seclusion and or restraints in accordance with unit protocol and procedure as a last resort.
Guides and participates in client therapeutic milieu.
Effectively interacts with client's family and significant others.
Is familiar with assigned clients' individual treatment plan goals and assists and encourages clients in implementing and carrying out appropriate aspects of the plan.
Maintains an atmosphere of dignity and respect in all interactions.
Must be awake and alert at all times.
Prepares written documentation and record keeping for assigned clients.
All entries made in the client's medical record are in correct sequence and according to protocol and procedure.
Close observation check lists are completed in a timely and accurate manner and according to protocol and procedure.
Documentation is neat, legible, and in accordance with accepted charting standards.
Provides assistance for clients who present for services.
Obtains as much general information from the client and family as possible.
Client orientation to facility is completed in a timely manner according to protocol and procedure.
Valuables are secured and recorded according to protocol and procedures
Client's belongings are checked according to protocol and procedure.
Client rights and responsibilities are effectively communicated upon admission.
Maintains current driver's license.
Miscellaneous duties are performed according to instruction
NEW HORIZONS OFFERS A GREAT BENEFIT PACKET THAT INCLUDES:
Health insurance
Dental insurance
Vision insurance
Disability insurance
Paid time off
Paid holidays
Paid sick leave
Paid training
Employee Assistance Program
Employer Paid Life Insurance
Retirement Plan (403b)
Requirements PHYSICAL REQUIREMENTS
Must be able to apply Therapeutic Effective Aggression Management (CPI/CARE) Techniques without limitations.
Job Function requires extended Standing or walking-Standing is to remain on one's feet in an upright position at various times to assist clients or staff.
Lifting or carrying objects weighing 20-50 pounds
Ability to lift or move objects weighing 51 pounds to 100 pounds with the use of appropriate devices
The work requires visual acuity such as preparing and analyzing data and figures; to utilize computer systems; extensive reading. Must have the ability to effectively communicate in both written and oral form
Must pass Level 2 Background through DCF and AHCA Clearinghouse. For more information, click on the link: ********************************
$30k-39k yearly est. 60d+ ago
FORENSIC SPECIALIST
New Horizons of The Treasure Coast 4.0
Stuart, FL job
Job DescriptionDescription:
New Horizons is the largest mental health and addiction recovery provider on the Treasure Coast (and beyond), serving 15,000 children and adults annually through inpatient crisis services, 24-hour help line and mobile response team, and outpatient programs conveniently located across Indian River, Martin, Okeechobee and St. Lucie counties. In addition, New Horizons assists 22,000 students in area schools, and we work closely with the courts, law enforcement, jails, and hospitals to help improve the health of individuals and the quality of life in our community.
New Horizons is a nonprofit agency seeking a caring and compassionate Forensic Specialist in our Forensic division to provide monitoring to forensic individuals with a mental health and or co-occurring disorders that have committed felony charges. This individual should be eager to teach, want meaningful work that offers opportunities for growth, and believe that their efforts can make a difference in the lives of the people we serve. Now under new management, New Horizons offers competitive pay, amazing benefits, and comprehensive training.
Forensic Specialist Duties:
Monitors identified mentally ill individuals in jail at risk for commitment to the Department of Children and Families pursuant to Chapter 916, F.S.
Conduct Forensic activities for assigned individuals to include: service brokering, monitoring, and advocacy
Maintain close working relationships with local jail mental health personnel, judicial assistants in the circuit, the Office of the Public Defender, the Office of the State Attorney, and the Clerk of the Court's Office
Attend all scheduled court hearings involving mentally ill individuals adjudicated incompetent to proceed or not guilty by reason of insanity, including the determination of competency hearings.
Prepare for and discuss alternative dispositions at hearings
Participate in the development of the psychosocial assessment and the service/treatment plan within 30 days of admission.
Responsible for conducting visits to individuals within 10 days of notification of conditional release to evaluate and assist with transition to community.
Develop a community transition strategy for each identified client and work closely with the individual, interested family members when authorized, local mental health provider agency staff, state treatment facilities, District/region SAMH office, and placement sites
Conduct Forensic activities to state hospital individuals to ensure continuity of care and coordination of appropriate service provision throughout hospital admission and transition.
Track individuals on conditional release
BENEFITS AT NHTC:
Health Insurance (covers mental health)
Dental Insurance
Vision Insurance
Disability Insurance (STD; LTD)
Paid Time Off
Paid Holidays
Paid Sick Leave
Paid Training
Employee Assistance Program
Life Insurance
Retirement plan (403b)
Requirements:
New Horizons will need you to have the following qualifications:
Bachelor's degree from an accredited university or college with major coursework in a human services field AND/OR Criminal Justice OR
Bachelor's degree from an accredited university or college in an unrelated field and two (2) years human services experience
Must pass Level 2 Background through DCF and AHCA Clearinghouse. For more information, click on the link: ********************************
$44k-61k yearly est. 14d ago
Business Development Manager
Family First Healthcare Services 3.5
Tampa, FL job
Family First Healthcare Services, Tampa, Florida The Full-Time Manager of Business Development AND Marketing is responsible for maintaining sales and marketing functions for assigned markets to build revenue, ensure profitability and maintain the quality provider image of the Agency.
Establish new accounts and maintaining existing accounts within assigned territory. Planning, establishing, and maintaining open lines of communication with the area physician practices, hospitals, assisted living facilities, nursing homes, case managers, amongst others.
Meet weekly with the Agency's leadership team to discuss business development strategies, plans, goals, execution, pipeline, results, amongst others.
Utilize company's target focused sales programs to meet the needs of the Agency. Implement and conduct the orientation program of new sales employees.
Monitor competition by gathering current market place data. Conduct an annual market territory analysis of top ten competitors and play a lead role in annual business development strategic planning.
Knowledge of sales techniques and physician, hospital, skilled nursing facility, case management and discharge planning needs.
Develop and implement social media campaigns by utilizing Facebook, Instagram, and other appropriate social media platforms that position the Agency as the Home Care provider of choice in the communities that we serve.
Utilize Search Engine Optimization fully and efficiently to amplify and augment the Agency's presence, positioning the Agency as the premier provider of home care in the regions in which we serve.
Identify target markets and develop marketing materials, such as brochures, flyers, and website content, to effectively communicate the benefits of our home care services. Monitor and analyze marketing metrics, such as website traffic, social media engagement, and conversion rates, to assess the effectiveness of marketing campaigns and make necessary adjustments to improve performance.
Develop long-lasting relationships with new referral sources (physicians, hospitals, independent/assisted living, long-term care, etc.). Develop and implement marketing strategies to promote home care services to potential clients and referral sources.
Collaborate with the management team to develop pricing strategies and promotional offers to attract new clients and retain existing clients.
Participate in community events, such as health fairs and senior expos, to promote the Agency's home care services and build relationships with potential clients and referral sources.
Provide training and support to the home care staff to ensure that they are able to effectively communicate the benefits of the Agency's services to potential clients and referral sources. Stay up-to-date with industry trends and best practices in home care marketing to continually improve marketing strategies and tactics.
Track referral source development, obtain, and close leads. Generate weekly results reports for leadership team's review.
Requirements:
Bachelor's degree with a major in either Marketing, Sales, Business Administration, Liberal Arts, or similar field. A Licensed Registered Nurse with Business Development, Marketing or similar experience preferred
Minimum two (2) years of relevant health care industry experience in sales, marketing, or business development preferably in a home health care company
• Familiarity with health care reimbursement; ideally possessing an existing book of business
• Strong understanding of healthcare marketing strategies and tactics.
• Valid driver's license with clean driving history (required)
• Reliable transportation (required)
Qualifications and Skills
Knowledge of sales techniques and physician, hospital, skilled nursing facility, case management and discharge planning needs.
Excellent communication and interpersonal skills, with the ability to work effectively with clients, referral sources, and the home care staff
Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities
Proficiency in marketing technology, such as email marketing platforms, social media management tools, and website analytics
Ability to work independently and as part of a team, with a strong sense of responsibility and accountability
Commitment to providing high-quality home care services to clients and their families. •
This position requires an individual who is highly/self-motivated, results driven, and excels at creating new and long-lasting relationships with potential clients and the appropriate referral sources.
The ideal candidate will already have established healthcare contacts in the Tampa/Manatee/Polk areas and/or have a well thought-out plan in place to establish new healthcare contacts. This position requires travel throughout several counties.
Proficiency in marketing technology, such as email marketing platforms, social media management tools, and website analytics Ability to work independently and as part of a team, with a strong sense of responsibility and accountability Commitment to providing high-quality home care services to clients and their families. Knowledge of Home Care / Medicaid eligibility
Responsibilities:
Contact and qualify leads - Prospect new sales leads by making an initial phone or email contact. Engage the account and prepare them for the Account Executive. Connect with as many leads as possible to encourage the purchase of the product offered. Be the point person for your team's sales lead qualification process.
Manage current accounts - Stay in close contact with existing accounts or leads and create brand awareness, educational opportunities, and request referrals. Coordinate in-person meetings and calls between the new clients and Account Executives.
Customer support - Answer calls and emails from clients, identify the issue and make suggestions for future or new products or services.
Requirements:
BS degree in Marketing or Business Administration is required
Hands-on experience with multiple sales techniques (including cold calls)
Experience with CRM software
Familiarity with MS Excel (analyzing spreadsheets and charts)
Understanding of sales performance metrics
About Family First Healthcare
Family First Healthcare Services is a premiere healthcare organization dedicated to our mission of providing optimal compassionate care to persons in the communities that we serve. Our employees enjoy a work culture that promotes learning, quality care, opportunities for growth, and excellent rewards.
$50k-71k yearly est. Auto-Apply 60d+ ago
Mobile Responder -Bachelor's, Master's and Licensed Positions! Day Shift *Bilingual a Plus!
New Horizons of The Treasure Coast 4.0
Fort Pierce, FL job
Full-time Description
New Horizons is the largest mental health and addiction recovery provider on the Treasure Coast (and beyond), serving 15,000 children and adults annually through inpatient crisis services, 24-hour help line and mobile response team, and outpatient programs conveniently located across Indian River, Martin, Okeechobee and St. Lucie counties. In addition, New Horizons assists 22,000 students in area schools, and we work closely with the courts, law enforcement, jails, and hospitals to help improve the health of individuals and the quality of life in our community.
As a Mobile Responder, your Primarily role is to respond to MRT/211 calls for crisis intervention services in any setting in which a behavioral health crisis is occurring, including at schools, homes, emergency rooms, or other areas as assigned by the Team Leader, Program Manager, or Division Director.
MRT calls may originate from the community within the four county area (St. Lucie, Indian River, Martin and Okeechobee). Purpose of responses shall be to conduct an emergency mental health screening to determine level of risk and provide appropriate dispositions for individuals in severe and acute distress with a goal of lessening trauma and preventing placement in more restrictive levels of care. Secondarily, to offer follow-up support through phone calls and/or home visits to provide stabilization services after acute intervention.
Additional responsibilities include supporting unlicensed staff with assessment of level of risk in individual MRT calls. Initiating involuntary examinations under Baker Act and Marchman Act where appropriate. Providing phone or in-person consultation to unlicensed staff prior to closing a case or making a determination as to level of need and/or outcome of a call. Participation in on-call rotation to ensure availability of 24-hour consultation support for unlicensed staff.
We are currently hiring for Day Shift, Bilingual English/Spanish a Plus!
Now under new management, New Horizons offers competitive pay, amazing benefits, and comprehensive training.
Health Insurance (covers mental health)
Dental Insurance
Vision Insurance
Disability Insurance (STD; LTD)
Paid Time Off
Paid Holidays
Paid Sick Leave
Paid Training
Employee Assistance Program
Life Insurance
Retirement plan (403b)
Requirements
New Horizons will need you to have the following qualifications:
Bachelor's OR Master's Degree in psychology, social work counseling, mental health counseling
Current Florida license in Social Work, Mental Health Counseling, Marriage and Family Counseling, or Psychology to qualify for Licensed Responder Position*
Experience working with chronic and acute mental illness, behavioral disturbances, emotional dysregulation, and substance use dependency.
Preferred experience in crisis response, de-escalation, and previous work with diverse populations.
Must have a valid Florida Driver's License with 6 points or less in the last 5 years.
Must be able to apply Therapeutic Effective Aggression Management (CPI/CARE) Techniques without limitations.
Must pass Level 2 Background through DCF and AHCA Clearinghouse. For more information, click on the link: ********************************
$36k-47k yearly est. 60d+ ago
Case Manager: Adult
New Horizons of The Treasure Coast 4.0
Fort Pierce, FL job
Full-time Description
New Horizons is the largest mental health and addiction recovery provider on the Treasure Coast (and beyond), serving 15,000 children and adults annually through inpatient crisis services, 24-hour help line and mobile response team, and outpatient programs conveniently located across Indian River, Martin, Okeechobee and St. Lucie counties. In addition, New Horizons assists 22,000 students in area schools, and we work closely with the courts, law enforcement, jails, and hospitals to help improve the health of individuals and the quality of life in our community.
We are seeking a caring and compassionate Case Manager, to provide case management services to adult clients as assigned.
Are you eager to learn,, demonstrate effective work planning skills, and maintain a positive work attitude? This may be the right position for you!
At New Horizons, we offer meaningful work with opportunities for growth.
Now under new management, we offer competitive pay, amazing benefits, and comprehensive training!
Health Insurance (covers mental health)
Dental Insurance
Vision Insurance
Disability Insurance (STD; LTD)
Paid Time Off
Paid Holidays
Paid Sick Leave
Paid Training
Employee Assistance Program
Life Insurance
Retirement plan (403b)
As a Case Manager, Adult your responsibilities will include:
Develops and maintains a written service plan for each client
Conducts case management activities for assigned clients to include assessment of strengths and needs, service planning, service brokering, service and care monitoring, and client advocacy
Coordinates, referrals, admissions, discharges, and transfers between service modalities both within and outside the NHTC continuum of care.
Monitors client progress towards treatment goals in all service modalities in which the client is enrolled. Actively intervenes to assure that treatment service plans remain on track and that client's utilization of service modalities remain appropriate
Assures, when clinically possible that clients are enrolled in services that will maximize the resources available to them.
Provide crisis intervention services as required.
Requirements
New Horizons will need you to have the following qualifications:
Bachelor's degree from an accredited university or college with a major in counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education, or a related human services field
One (1) year full time or equivalent experience working with adults experiencing serious mental illness
Valid and current Florida Driver's License required with no more than 6 points in the past 5 years
Must pass Level 2 Background through DCF and AHCA Clearinghouse. For more information, click on the link: ********************************
Salary Description $19.00/hour
$19 hourly 60d+ ago
PREVENTION SPECIALIST
New Horizons of The Treasure Coast 4.0
Fort Pierce, FL job
Job DescriptionDescription:
New Horizons is the largest mental health and addiction recovery provider on the Treasure Coast and beyond, serving 15,000 children and adults annually through inpatient crisis services, a 24-hour helpline and mobile response team, and outpatient programs across Indian River, Martin, Okeechobee, and St. Lucie counties. Additionally, we assist 22,000 students in area schools, working closely with the courts, law enforcement, jails, and hospitals to enhance individual well-being and improve overall community health.
We are seeking a caring and compassionate Prevention Specialist to join our team. As a Prevention Specialist, you will play a key role in shaping the future of our youth by teaching essential life skills and fostering resilience. Our team utilizes evidence-based curricula-including Too Good for Drugs, Too Good for Violence, and Botvin Life Skills-to educate students on topics such as alcohol, tobacco, and drug prevention. These services are provided in classroom settings and one-on-one with students in grades K-8.
Position Details:
Based in St. Lucie county
Full-time position (40 hours per week).
Typical working hours: Monday to Friday during school hours, with occasional Saturday or evening hours for community events.
Summer services are provided to local summer camps and after-school programs.
Starting pay: $18 per hour.
Pay increase to $19 per hour after 90 days (subject to performance).
Opportunities for growth
Key Responsibilities:
Teach evidence-based prevention education to students in assigned schools.
Provide individual substance abuse prevention services tailored to youth needs.
Foster resilience and positive decision-making skills in students.
Collaborate with teachers, school administrators, families, and community organizations to promote student well-being.
Maintain accurate and up-to-date case records and ensure compliance with reporting requirements.
Prepare weekly and monthly reports as required by the agency.
Participate in staff meetings, training sessions, and professional development opportunities.
Support school-wide initiatives that foster mental health awareness and substance abuse prevention.
Perform other duties as assigned to support program effectiveness.
We are seeking a candidate who:
Is comfortable teaching students in a classroom setting.
Can work effectively with students individually.
Has reliable transportation.
Works well as part of a team.
Has experience working with elementary and/or middle school students.
Possesses strong organizational skills.
Now under new management, New Horizons offers meaningful work with opportunities for professional growth, competitive pay, and comprehensive benefits, including:
Health Insurance (including mental health coverage)
Dental & Vision Insurance
Disability Insurance (Short-Term & Long-Term)
Paid Time Off, Sick Leave & Holidays
Paid Training & Employee Assistance Program
Life Insurance & Retirement Plan (403b)
Requirements:
New Horizons is looking for candidates who are passionate about helping youth make positive life choices and possess the following qualifications:
- Bachelor's Degree from an accredited university in counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education, or a related human services field.
Experience working with children facing substance abuse and/or mental health challenges is preferred.
OR
-Possession of a Florida Certification Board certification with 5 years of experience working with children facing substance abuse and/or mental health issues. (Written acceptance for certification in lieu of a Bachelor's Degree must be obtained from the school administration and kept in the personnel file.)
Ability to apply therapeutic aggression management techniques effectively, as needed.
In addition to the above, candidate must pass Level 2 Background through DCF and AHCA Clearinghouse. For more information, click on the link: ********************************
$18-19 hourly 24d ago
FIT Peer Specialist
Peace River Center 3.7
Bartow, FL job
A Peer Specialist provides peer mentoring and support for individuals with Substance use disorders who have an open, active DCF dependency case. They assist individuals in navigating the mental health and substance use services system as well as the dependency court system and in achieving resiliency and recovery as defined by the person. General Expectations: In the performance of their respective tasks and duties, all employees are expected to conform to the following:
Fully understand and consistently exhibit all of Peace River Center's Core Values, while fostering the same with all direct reports.
Perform quality work within deadlines with or without direct supervision.
Interact professionally with other employees, customers and vendors.
Work effectively as a team contributor on all assignments.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Essential Duties/Requirements/Activities:
Comply with all Center policies and procedures except those for which the employee gives notice of the need for reasonable accommodation and for which the Center can make such reasonable accommodation.
Assist staff without substance use lived experience in identifying program environments that are conducive to recovery; lend unique insight into substance use disorders and what makes recovery possible.
Attends all scheduled work hours, meetings, training, and other center functions as scheduled.
Complete all daily progress notes, documentation, and assessments in a timely manner as mandated in the FIT Team policies and procedures.
Document progress of people served to maintain a permanent record of each person's activities according to established methods and procedures.
Participate in staff organizational meetings and treatment planning review meetings.
Provide transportation to people served for scheduled medical, dental, or other appointments as needed and determined to be in the best therapeutic interest of the individual as assigned.
Assist and support FIT individuals to carry out Case Plan and Treatment goal tasks.
Help FIT individuals to access reliable transportation (e.g., arrange for cabs, access bus line, apply for Handibus, etc.).
Provide practical help and supports, advocacy, coordination, side-by-side individualized support, problem solving, direct assistance, training, and supervision to help FIT individuals obtain the necessities of daily living including medical and dental health care; legal and advocacy services; financial support; money-management services; transportation; social-skill development; and assertiveness training to increase their social and interpersonal activities in community setting
Assist people served in articulating personal goals for recovery.
Assist FIT people serve in creating a Relapse Prevention Plan.
Utilize and teach problem solving techniques with individuals and groups.
Teach FIT people served how to identify and combat negative self-talk and overcome fears.
Model effective coping techniques and self-help strategies.
Inform FIT people served about community and natural supports and how to utilize these in the recovery process.
Assisting FIT people serve in developing empowerment skills through self-advocacy and stigma-busting
Qualifications: Education: High School Diploma or GED Experience:
Has received services for symptoms of substance use and have at least three years of sobriety:
Certifications: Must have received certification from the State of Florida as a Certified Peer Specialist or be willing to complete and pass state certification within one year of hire. This includes all components of Peer Specialist training required by DCF. Training:
Complete all PRC required trainings
Knowledge and Skills:
Strong commitment to the right and ability of each person with a severe and persistent mental illness and/or substance use disorder to live in normal community residences; work in market jobs; and have access to helpful, adequate, competent, and continuous supports and services.
Ability to work independently with minimal supervision.
Skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illnesses and/or substance use disorder and respect for person's rights and personal preferences in treatment.
Good written and verbal communication skills.
Safety Equipment
Universal Precautions
Comply with Occupational Safety and Health Administration (OSHA) rules and regulations
Life Safety Equipment (fire extinguisher)
Transportation:
Must have reliable transportation
Must carry and maintain $25,000/$50,000 bodily injury coverage on personal vehicle and provide proof of coverage
Must have a valid Florida driver's license Click here to enter text.
Must submit to a Florida criminal/offender background check
Must meet Peace River Center's DOT driving requirements with a minimum age of 25 and clean driving record
Company cars are provided and will be used as available. At times, a company car may not be available at the time you may need to go into the community to provide services. During those times, you must use your personal vehicle and will be awarded travel reimbursement according to Peace River Center policies. However, Individuals receiving program services are never to be transported in personal vehicles. The company vehicles will be reserved for transportation of persons served. Physical Requirements: Machines, Tool and Equipment Used: Computer, telephone, fax, copier Technology Requirement: As an employee of Peace River Center, if you are not assigned a company-issued phone, you will be required to authorize the use of the Microsoft Authenticator app on your personal mobile device. This is necessary to access our payroll and communication system, Paycor, and Microsoft email as examples. This will ensure secure and efficient communication with the organization. Supervisory Relationship(s):
None
Work Environment: Fast-paced work environment. The populations cared for will include individuals who are confused, delusional, irrational, agitated, or uncooperative. The noise level in the work environment is usually moderate. Must understand and accept the possibility of exposure to inside environmental conditions such as communicable diseases and physical/verbal abuse from an out-of-control individual receiving services. Approximately 75% of work performed will be in-home or in the community, outside of the office. Flexible daytime hours
$50k yearly 4d ago
Care Coordinator
New Horizons of The Treasure Coast 4.0
Okeechobee, FL job
Job DescriptionDescription:Description
New Horizons is the largest mental health and addiction recovery provider on the Treasure Coast (and beyond), serving 15,000 children and adults annually through inpatient crisis services, 24-hour help line and mobile response team, and outpatient programs conveniently located across Indian River, Martin, Okeechobee and St. Lucie counties. In addition, New Horizons supports 22,000 students in local schools, and we collaborate closely with the courts, law enforcement, jails, and hospitals to enhance the health of individuals and improve the quality of life in our community.
New Horizons is a nonprofit agency seeking a caring and compassionate Care Coordinator who is eager to teach, wants meaningful work that offers growth opportunities, and believes that their efforts can make a difference in the lives of the people we serve. Now under new management, New Horizons offers competitive pay, excellent benefits, and comprehensive training.
Health Insurance (covers mental health)
Dental Insurance
Vision Insurance
Disability Insurance (STD; LTD)
Paid Time Off
Paid Holidays
Paid Sick Leave
Paid Training
Employee Assistance Program
Life Insurance
Retirement plan (403b)
As a Care Coordinator, your responsibilities will include:
Provides time-limited care coordination for 12-15 identified individuals using a combination of internal utilization reviews and SEFBHN high-utilizer recommendations.
Responsible for the coordination of services until the individual is adequately connected to the care that meets their needs, and progress towards the goals of Care Coordination is achieved.
Ensures individuals are engaged in their current setting (e.g., crisis stabilization unit (CSU), SMHTF, homeless shelter, detoxification unit, addiction treatment facility, etc.) to facilitate a smooth transition.
Ensures that an internal process is in place to provide on-call services 24 hours a day, seven days a week.
Models, coaches, and supports shared decision-making in care planning and service determination with the individual and family members (where applicable) and emphasize self-management, recovery, and wellness, including transition to community-based services and/or supports.
Works with SEFBHN to develop diversion strategies to prevent individuals who can be effectively treated in the community from entering SMHTFs.
Requirements
New Horizons will need you to have the following qualifications:
Master's degree from an accredited university or college with a major in counseling, social work, psychology, or a related human services field and two years full time or equivalent experience working with adults and children at risk
Professional license highly preferred
Valid and current Florida Driver's License required with no more than 6 points in the past 5 years.
Must pass Level 2 Background through DCF and AHCA Clearinghouse. For more information, click on the link: ********************************
Requirements:
$32k-42k yearly est. 21d ago
Residential Manager
Agape Network Inc. 4.1
Miami, FL job
RESIDENTIAL MANAGER
The Residential Manager oversees daily operations of Residential Level IV Room and Board Programs and Services; and ensures that all regulations, governance, and quality of services are carried out under this program.
Essential Duties and Responsibilities:
Assures that the quality of clinical services is maintained through individual and group supervision.
Carries out supervisory responsibility of lead case manager, lead therapist, and House Supervisor in accordance with organizational policies and applicable laws.
Supervise daily operations of the Adult Women's Program, Residential Shift Supervisors, and Support Staff.
Consult with clients, case managers, the Program Director, the Director of Finance, and the supervisor when clinical concerns interface with a client's inability to pay for services.
Coordinate admissions and discharges of clients to programs under its supervision.
Maintain census log, and referral list, and provide to managing entity as needed.
Creates, implements, and maintains programmatic committees in accordance with the Quality Assurance plan.
Develop and install procedures and controls to promote communications and adequate information flow.
Ensure that all organization activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations.
Ensure that clinical records are accurate, current, and meet Medicaid and Regulatory standards.
Ensure that the responsibilities, authorities, and accountability of all direct subordinates are understood. Apply personnel management strategies appropriately with proper documents for personnel files.
Evaluate program operations and determine program needs.
Evaluate the results of overall operations, regularly and systematically and report these results to the Clinical Director, Programs Director, and Director of Compliance.
Inform the Clinical Director and Programs Director in a timely manner of all relevant political, financial, clinical, and liability issues and make recommendations for any changes in procedures.
Maintain client charts in accordance with DCF 65D-30 criteria, and prepare for monitoring procedures.
Maintain necessary documentation for ongoing operations such as program descriptions, demographic summaries, and programs for tracking and evaluating components.
Maintain relationships with other agencies to ensure positive public relations. Attend community meetings as needed.
I 8. Maintains a tracking mechanism to monitor that standards are being followed.
Participate in internal and external committees and management team meetings.
Provide backup clinical care to clients when assigned staff is unavailable.
Provide consultation and support to staff as needed including being available for staff to debrief about difficult situations.
Provide leadership about in-service training offered to staff, assuring that is meets licensure standards and clinical needs.
Re-evaluate the clinical program for enhancements, and implement the Quality Assurance Program jointly with the Director of Compliance.
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Review all reports of suspected abuse or neglect of vulnerable adults or minors and assure that appropriate actions are taken. Inform Clinical Director if reports involve alleged maltreatment by staff, students, or volunteers.
Work on other projects and tasks as needed.
Submit all required reports to SFBHN/DCF and other regulatory bodies but not limited to this contract.
Qualifications:
To successfully perform in this position, the employee must be able to execute each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions.
Education and/or Experience:
Master's Degree in Counseling or related areas, two years of experience in the related field. Florida Professional License in Mental Health Counseling (LMHC), Social Work (LCSW), or Marriage and Family Therapy (LMFT). Strong computer abilities and proficiency with electronic medical records.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written or oral form.
Physical demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions. The employee will have to sit and stand for indefinite periods of time. The employee may occasionally be required to lift and/or move up to fifteen pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions. Most of the work is in a climate-controlled facility. The noise level varies from quiet to moderate to loud.
$34k-44k yearly est. Auto-Apply 24d ago
Medical Assistant
Peace River Center 3.7
Lakeland, FL job
This position will require the Medical Assistant to be able to react to change productively. Must complete documentation required for clinic visits, including but not limited to treatment plans, outcome measures and nursing assessments. Administer injectable medication as ordered by the provider. Must be willing to fill in at all locations as needed. General Expectations: In the performance of their respective duties, all employees are expected to conform to the following:
Perform quality work within deadlines, with or without supervision.
Interact professionally with other employees, customers, and vendors.
Work effectively as a team contributor on all assignments.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Essential Duties/Requirements/Activities:
Maintain a professional, welcoming, and caring attitude toward all patients and families, coworkers, and vendors always.
Assist or perform patient weight, height, and vital signs.
Perform venipuncture for lab specimen collection.
Fill out lab request forms, call lab for specimen pickup.
Keep exam rooms stocked, clean and clutter free.
Perform EKG's.
Perform drug tests, pregnancy test and other waived laboratory testing.
Assist the needs of the patient.
Schedule appointments as needed.
Triage patients over the phone as needed.
Communicate patient needs or concerns to the clinic manager.
Develop competency with use of Electronic Medical Record.
Ability and willingness to positively represent Peace River Center.
Qualifications: Education: HS Diploma/GED and Graduated from an accredited Medical Assistant program Required experience: Although healthcare experience is preferred, other qualified applicants will be considered. Certifications: Clear and Active Medical Assistant certification. Training: Complete all PRC required training. Knowledge and Skills:
Excellent communications skills.
Ability to work independently.
Ability to perform vital signs, heights, weights.
Willingness to learn skills, and master skills within a reasonable timeframe.
Ability to manage time efficiently and prioritize conflicting demands.
Ability and willingness to help maintain a positive, energetic, patient-focused, and collaborative work environment.
Safety Equipment: Universal Precautions Comply with Occupational Safety and Health Administration (OSHA) rules and regulations. Life Safety Equipment (Fire Extinguisher) Transportation: Must have reliable transportation. This position covers multiple locations in Bartow, Wauchula, Avon Park and Lake Wales. Mileage will be reimbursed for travel to sites in Wauchula, Avon Park and Lake Wales locations from their primary location of Bartow. Technology Requirement: As an employee of Peace River Center, if you are not assigned a company-issued phone, you will be required to authorize the use of the Microsoft Authenticator app on your personal mobile device. This is necessary to access our payroll and communication system, Paycor, and Microsoft email as examples. This will ensure secure and efficient communication with the organization. Machines, Tools and Equipment Used: Computer, telephone, fax machine, copier, EKG machine, nebulizer, and varied Clia-waived lab tests Work Environment: The work environment is fast-paced and consists of exposure to physical conditions typical of a normal office environment. The populations cared for will include patients who are confused, delusional, irrational, agitated, or uncooperative. Most of the job is performed while sitting, although the work may require occasional standing or walking and/or the lifting and carrying of small objects. A small amount of travel may be required for meetings etc. to another PRC location. EEO Statement One of the greatest assets of the PRC is the ethnic, cultural, and social diversity of its employees. PRC takes great pride in the diversity and values and respect of all its employees, regardless of race, color, sex, marital status religion, national origin, ancestry, genetic information, age, disability, gender identification, or sexual orientation.
$31k-36k yearly est. 18d ago
Dietary Aide
Peace River Center 3.7
Bartow, FL job
This position performs varied tasks to prepare wholesome and nutritious meals and maintain the equipment, machinery, and food production facility in an orderly, safe, and sanitary state. This position also requires maintaining appropriate documentation relating to the effective management of dietary operations. General Expectations: In the performance of their respective task and duties, all employees are expected to conform to the following:
Fully understand and consistently exhibit all of Peace River Center's Core Values, while fostering the same with all direct reports.
Perform quality work within deadlines with or without direct supervision.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Ability to adhere to company and/or program's dress code standards.
Ability to report to work with good personal hygiene.
Essential Duties/Requirements:
Ability to arrive at work and ready to work on time.
Ability to abide by principles of EEO compliance and a workplace of dignity and respect.
Ability to work cooperatively in a group and/or team setting.
Ability to show respect to all others.
Ability to professionally communicate with other employees and outside vendors, as required.
Ability to take guidance and director for supervisors.
To understand, follow, and complete daily task assignments.
Can react to change positively, productively, and efficiently
Must be able to walk, stand, and bend for long periods of time.
Must attend all scheduled meetings, training sessions, and other Center functions relating to dietary services.
Must be able to maintain the confidentiality of work-related materials and information.
Must comply with other organizational policies and procedures except those for which the employee gives notice of the need for reasonable accommodation and for which the organization can make such reasonable accommodation.
Qualifications: Education: Candidate must possess a high school diploma or equivalent. Experience: Prior foodservice experience preferred. Certifications: Candidate must possess Servsafe Food Handler's Certification. Other similar certifications by recognized certifying agencies may be considered. Training: Candidate must complete annual professional enhancement trainings as well as complete all agency assigned trainings. Knowledge and Skills:
Ability to be flexible and manage time, resources, and customer services in a professional manner.
Demonstrate understanding and ability to work with clients' dietary or special needs diets.
Demonstrate respect and appreciation for diversity (culturally relevant, anti-bias, and multicultural).
Skills necessary to support and promote a professional work environment.
Effective oral and written communication skills.
Ability to form and sustain effective relationships with staff & team members.
Demonstrates competency and familiarity with organizational policies and procedures relating to foodservice.
Safety Equipment
Universal Precautions
Life Safety Equipment (fire extinguisher)
Transportation:
Must have reliable transportation.
Technology Requirement: As an employee of Peace River Center, if you are not assigned a company-issued phone, you will be required to authorize the use of the Microsoft Authenticator app on your personal mobile device. This is necessary to access our payroll and communication system, Paycor, and Microsoft email as examples. This will ensure secure and efficient communication with the organization. Machines, Tool and Equipment Used: Computer, telephone, copier, mixer, grinder, and food preparation equipment. Supervisory Relationship: Supervises - none. Work Environment The work environment is fast-paced and consists of exposure to physical conditions typical of a normal office environment. The populations cared for will include patients who are confused, delusional, irrational, agitated, or uncooperative. Most of the job is performed while sitting, although the work may require occasional standing or walking and/or the lifting and carrying of small objects. A small amount of travel may be required for meetings etc. to another PRC location EEO Statement One of the greatest assets of the PRC is the ethnic, cultural, and social diversity of its employees. PRC takes great pride in the diversity and values and respect of all its employees, regardless of race, color, sex, marital status religion, national origin, ancestry, genetic information, age, disability, gender identification, or sexual orientation.
$24k-29k yearly est. 60d+ ago
Director of Behavioral Health
Broward Community 4.1
Hollywood, FL job
Job Description
About the Role:
SUMMARY: The Director of Behavioral Health provides professional leadership, vision, and implementation of behavioral health programs for Broward Community and Family Health Center's (BCOM). Provides day to day management of the behavioral health team to successfully operate BCOM's Behavioral Health program. Provide individual, family, and group therapy in order to maintain the highest practicable, mental, and psychosocial well-being of each client. Responsible for oversight of programs' quality improvement and fiscal performance.
QUALIFICATIONS:
Master's Degree in Human Services Field
Licensed to practice in the State of Florida
Experience in assessing and counseling individual with chronic conditions.
Two years administrative experience preferred in community-based health care setting and excellent interpersonal communication skills.
The ability to employ necessary management techniques in the on-going supervision of the clinical staff.
The ability to analyze complex information and communicate effectively both orally and in writing.
The ability to set priorities and to make decisions on critical health care programs and issues.
Must be qualified in Basic Life Support Techniques
Professional qualities to work with the staff of the health center to earn their confidence and respect.
BENEFITS AND LEAVE:
Competitive Salary
Sign-on Bonus
Paid Health, Dental, Life insurance
Paid Vacation and sick leave
401k Retirement Plan w/Company Match
Paid Holidays
****Attention****
Please see the link to the new Care Provider Background Screening Clearinghouse Education and Awareness website.
This site was implemented under the directive of House Bill 531 (2025).
As part of these requirements:
“Each specified agency must include a clear and conspicuous link to the webpage on its website and provide the link in all job vacancy advertisements and posts by the qualified entity.”
What this means for you: Any job announcement that requires a screening through the Clearinghouse must include a link to this website as of 1/1/2026.
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$65k-93k yearly est. 19d ago
Master's Level Community Mental Health Counselor
New Horizons of The Treasure Coast 4.0
Fort Pierce, FL job
Job DescriptionDescription:
New Horizons is the largest mental health and addiction recovery provider on the Treasure Coast (and beyond), serving 15,000 children and adults annually through inpatient crisis services, 24-hour help line and mobile response team, and outpatient programs conveniently located across Indian River, Martin, Okeechobee and St. Lucie counties. In addition, New Horizons assists 22,000 students in area schools, and we work closely with the courts, law enforcement, jails, and hospitals to help improve the health of individuals and the quality of life in our community.
New Horizons is a nonprofit agency seeking a caring and compassionate Sr. Mental Health Community Therapist - Outpatient who is eager to teach, want meaningful work that offers opportunities for growth, and believe that their efforts can make a difference in the lives of the people we serve. Now under new management, New Horizons offers competitive pay, amazing benefits, and comprehensive training.
As a Sr. Mental Health Community Therapist - Outpatient your responsibilities will include:
Engages in hours of direct client services for assigned clients at the rate determined to meet contractual and clinical obligations
Conducts biopsychosocial evaluations for new and existing clients as assigned
Develops and maintains a written treatment plan for each client
Conducts individual, multi-client and family counseling
Practices a brief, solution focused counseling strategy in the home, school, and community settings
Ensures that each service is medically necessary and approved by the LPHA, for services billed as TBOS, ensures that a certification form is present and signed by LPHA
Requirements:
New Horizons will need you to have the following qualifications:
Master's degree from an accredited university or college with a major in counseling, social work, psychology, nursing, rehabilitation, special education, health education, or a related human services field
Must have training in the treatment of mental health disorders, human growth and development, evaluations, assessments, treatment planning, basic counseling and behavioral management interventions, case management, documentation, psychopharmacology, abuse regulations, patient rights and special clinical circumstances such as emergencies, suicide, and out-of-control behavior
Must pass Level 2 Background through DCF and AHCA Clearinghouse. For more information, click on the link: ********************************
$38k-56k yearly est. 24d ago
Registrar
Peace River Center 3.7
Lakeland, FL job
The Registrar is responsible for providing front-office support, managing client intake paperwork, scheduling, insurance verification, and financial documentation. This role ensures accurate data entry, compliance with insurance requirements, and excellent customer service across multiple outpatient locations. General Expectations: In the performance of their respective tasks and duties, all employees are expected to conform to the following:
Fully understand and consistently exhibit all of Peace River Center's Core Values, while fostering the same while conducting all business related activities.
Perform quality work within deadlines, independently or with supervision.
Interact professionally with other employees, clients, and vendors.
Work effectively as a team contributor on all assignments.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees, departments, and organizations.
Adhere to company and program dress code standards.
Maintain professional computer literacy and safeguard all protected health information.
Maintain a friendly disposition and good personal hygiene.
This may not be a complete list of job responsibilities; additional duties may be required.
Essential Duties/Requirements/Activities:
Verify the insurance for the patient or understand services provided which require insurance preauthorization and which carriers require preauthorization for inpatient and outpatient services and obtain the necessary authorization from the insurance carrier.
Complete patients financials including authorizations for insurance. Identifying and ensuring that the initial authorization necessary for payment are obtained for client services.
Complete client registration forms and update all required forms annually.
Check in clients for scheduled appointments.
Schedule and confirm client appointments.
Accurately input and update client information in the electronic system.
Verify insurance eligibility prior to services.
Collect co-pays and process payments.
Answer and direct incoming calls professionally.
Verify insurance requirements for services, including identifying carriers requiring preauthorization for outpatient services, and obtaining necessary authorizations.
Complete patient financial documentation, including insurance authorizations, ensuring initial authorizations necessary for payment are obtained for client services.
Reconcile daily charges and payments received; prepare daily bank deposits.
Greet patients and visitors in a professional, welcoming manner.
Answer incoming calls, interview clients over the phone, complete data entry and scheduling process, and update client records as needed.
Distribute forms for voluntary admissions and evaluation and assist with all lobby services.
Ability to review, record, and report information relevant to authorizations.
Travel to various outpatient offices to assist with registration staff shortages as needed.
Qualifications: Education: High School Diploma/ GED Experience: 1 year Customer Service Experienc 1-2 years of experience in healthcare registration, insurance verification, or medical billing strongly preferred. Certifications: None Training: None Knowledge and Skills:
Excellent written and verbal communication skills.
Highly motivated, able to learn quickly and prioritize multiple tasks.
Proficient in Word, Excel, electronic health record (EHR) systems and the ability/willingness to learn other applications.
Typing- Minimum 45-50 wpm.
Ability to sit for long periods of time.
Excellent data entry skills.
Excellent organizational skills.
Ability to make competent, independent decisions relating to the business office.
Proactive approach to problem resolutions.
Ability to review, record and report information relevant to insurance and authorizations.
Ability to clearly discuss and train staff to discuss clinical/financial information with third party payers, coworkers, and clients.
Ability to handle multiple tasks and prioritize effectively.
Ability to manage stressful situations and maintain professionalism.
Ability to prioritize tasks, handle incoming calls, and manage heavy telephone traffic.
Ability to interview clients professionally over the telephone and in the clinic
Ability to complete accurate data entry and make updates in the account as necessary.
Ability to schedule new and existing appointments in the electronic health record
Ability to complete insurance verifications and update financials, and fee schedule as necessary.
Review all daily reports and make updates in client accounts as necessary.
Ability to work independently and in team settings.
Comply with all Peace River Center Policies and Procedures and attend all mandatory training.
Bilingual - Spanish preferred
Safety Equipment:
Universal Precautions
Comply with Occupational Safety and Health Administration (OSHA) Rules and Regulations
Life Safety Equipment (Fire Extinguisher)
Transportation: Must have reliable transportation Machines, Tools, and Equipment Used:
Computer
Telephone
Fax
Copier
Scanner
Technology Requirements: As an employee of Peace River Center, if you are not assigned a company-issued phone, you will be required to authorize the use of the Microsoft Authenticator app on your personal mobile device. This is necessary to access our payroll and communication system, Paycor, and Microsoft email as examples. This will ensure secure and efficient communication with the organization. Supervisory Relationship(s): Reports to: Client Access Supervisor Supervises: None Work Environment: The fast-paced work environment involves exposure to physical conditions typical of a standard office environment. The populations cared for will include patients who are confused, delusional, irrational, agitated, or uncooperative. Most of the job is performed while sitting, although the work may require occasional standing or walking and/or lifting and carrying small objects. Travel is required to another PRC location. EEO Statement One of the greatest assets of the PRC is the ethnic, cultural, and social diversity of its employees. PRC takes great pride in the diversity, values, and respect of all its employees, regardless of race, color, sex, marital status, religion, national origin, ancestry, genetic information, age, disability, gender identification, or sexual orientation.
$29k-36k yearly est. 60d+ ago
Managed Care Specialist PRN
Peace River Center 3.7
Bartow, FL job
To succeed as a Managed Care Specialist, you must be professional, cordial, friendly, and calm in stressful situations. Seeking a focused, detail-oriented person. The Managed Care Specialist. The Managed C Specialist will complete all Managed Care/UR contract requirements for CSU inpatient length-of-stay approvals for clients in our CSU inpatient facilities. The MCS will complete all CSU inpatient financials, verifications, and assigned concurrent review clients for both BCSU and LCSU, as well as Carisk. The MCS will monitor, coordinate, and provide necessary verbal and written documentation as required by the payor. The MCS must have knowledge of the managed care system, including requirements and protocols, as well as verification of behavioral health benefits, precertification, utilization review, peer review, discharge review, and the appeals process. Understand the assessments, treatment planning, continuing care recommendations, diagnosis, and medications. Maintain good standing relationships with the team and insurance companies. General Expectations: In the performance of their respective task and duties, all employees are expected to conform to the following:
Adhere to all PRC policies and Code of Conduct standards, and at all times exhibit all PRC's Core Values.
Perform quality work within deadlines with or without direct supervision.
Interact professionally with other employees, customers, and vendors.
Work independently, while understanding the necessity for communicating and coordinating work efforts with other employees and organizations, as required.
Comply with all Center policies and procedures except those for which the employee gives notice of the need for reasonable accommodation and for which the Center can make such reasonable accommodation.
An employee in this position must be able to react to change productively.
Attends all scheduled work hours, meetings, training, and other center functions.
Troubleshoot authorization discrepancies between PRC and the insurance companies.
Provide training to staff on insurance and authorizations upon request.
Responsible for inpatient financial data entries, including:
Insurance verification and data entry for all CSU inpatients.
Ensure that all episodes are completed.
Enter accurate data entry as required.
Attend daily CSU staff meetings for updates/status of all client admissions/discharges.
Complete utilization and discharge reviews, and schedule peer reviews per payor requirements. Enter accurate data as required.
Submit clinical records for appeals following the denial of authorization.
Follow up on all clinical appeals and determine the final resolution for all appeals.
Update the CSU payor log and distribute as required.
Comply with no precert/LCD process.
Register and discharge detailed data for CFBHN clients in the Carisk system.
Essential Duties/Requirements/Activities:
Ability to arrive/report to work on time and ready to work.
Ability to abide by the company attendance policy.
Ability to abide by principles of EEO compliance and a workplace of dignity and respect.
Ability to work cooperatively in a group/team setting.
Ability to show respect to others.
Ability to take guidance and direction from supervisors.
Ability to report to work with clean hygiene.
Ability to adhere to the company /program dress code standards.
Ability to professionally communicate with others.
Ability to record minutes from meetings.
Ability to keep information confidential.
Ability to clearly discuss and train staff to discuss clinical/financial information with third-party payers, co-workers, and clients.
Ability to encourage the treatment team to fully assess for presenting needs and assist in addressing needs.
Ability to listen to and understand information and ideas presented verbally and in writing
Qualifications:
Must have strong organizational skills and be able to work independently.
Knowledge of facility systems and organization as they pertain to medical records and organization review.
Good customer-facing and phone skills.
Communication and interpersonal skills to develop relationships with clients, staff, providers, and payors.
Education: High School diploma (GED), AA Degree a plus Experience: 2+ years in customer service. 2+ years in a business setting. 2+ years in a health care environment. 1+ year in communicating with external organizations. Certifications: None Training: 20 hours of professional enhancement training annually, including all PRC-required training. Credible/Carisk/SharePoint training as needed to perform assigned job duties. Knowledge and Skills:
Excellent written and verbal communication skills, including oral presentations.
Highly motivated, able to learn quickly, and prioritize multiple tasks.
Proficient in Word and Excel, and have the ability/willingness to learn other applications.
Excellent organizational skills, including setting up/maintaining files.
Proactive approach to problem resolution.
Familiarity with medical terminology.
Working knowledge of the healthcare revenue cycle process.
Strong interpersonal, communication, and persuasion/negotiation skills required to effectively interact with internal and external parties.
Must be able to follow detailed instructions.
Consistently exercises critical thinking skills or uses logic and reasoning to assess and resolve problems.
Quickly makes sense of, combines, and organizes information.
Consistently maintain a professional and approachable demeanor.
Able to work under pressure and meet stringent deadlines in a fast-paced environment.
Successfully alternates between two or more activities or sources of information.
Accepts responsibility and maintains a high level of accountability.
Handle unresolved inquiries/issues
Safety Equipment Universal Precautions Comply with Occupational Safety and Health Administration (OSHA) rules and regulations. Life Safety Equipment (fire extinguisher) Transportation: Must have reliable transportation-the ability to travel to both Bartow and Lakeland locations daily. Machines, Tools, and Equipment Used: Computer, telephone, fax, copier, calculator Supervisory Relationship(s) None Work Environment: Fast-paced work environment. May present exposure to adverse working conditions due to people who have a mental illness, who may be psychotic, who may present some exposure to communicable diseases, be verbally abusive, or present a threat of violence. Office Environment (100)
$34k-44k yearly est. 60d+ ago
FULL TIME DAYS Crisis Evaluator
Mental Health Resource Center 4.1
Jacksonville, FL job
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Benefits/Perks
Medical, Dental, and Vision Insurance
Life Insurance
Disability Insurance
403b
PTO
Paid Holidays
Flexible Spending Account
Employee Assistance Program
Company OverviewMental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.
Job Summary The Emergency Services Department serves the child, adolescent, and adult populations. This is an ideal opportunity for an employee who enjoys working in a team atmosphere and is dedicated to providing quality behavioral health care.
The Evaluator assesses individuals in psychiatric crisis who may need inpatient treatment by conducting mental health screening evaluations. Determines and implements appropriate dispositions and provides appropriate referrals to community resources. Assures the accuracy, completeness, and confidentiality of clinical records
Responsibilities
Conducts emergency mental health screenings on individuals who enter the facility either voluntarily or through the Baker Act.
Using Baker Act criteria and DSM V standards evaluate and assess any crisis telephone calls and/or walk-ins to determine the need for services. Conducts emergency evaluations and/or arranges/refers for services as indicated.
Provides Crisis Intervention.
Coordinates patient transfers to community hospitals.
Coordinates with insurance companies to obtain pre-certifications and authorizations for treatment and services.
Completes required documentation and reporting.
Qualifications
In order to be considered candidates must have either a Bachelor's degree or Master's degree in psychology, social work, counseling, or a related field and one year experience working with the chronically mentally ill population.
The Evaluator needs to be able to make sound decisions independently on a daily basis, including but not limited to recognizing emergencies and life-threatening situations and responding appropriately.
Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including families, caregivers, community service providers, supervisory staff, and other department professionals.
Proficiency in Microsoft Office Programs, Outlook, and use of the Internet required.
Position Details
This is a full time evenings position, Monday through Friday, 8:00am to 4:30pm/ MHRC South
Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.
Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions:
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Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence.
Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC's service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff's Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital's adult inpatient psychiatric unit. MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties.
Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces.
Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions:
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$31k-43k yearly est. Auto-Apply 60d+ ago
FIT Program Manager
Peace River Center 3.7
Bartow, FL job
This member establishes, administers, and directs the Family Intensive Treatment Team (FITT) Program, a self-contained clinical team which assumes responsibility for directly providing needed treatment, rehabilitation, and support services to identified participants with substance use disorders who are involved with the child welfare system; supervises and evaluates the multidisciplinary team in conjunction with appropriate clinical support to ensure service excellence and courteous, helpful, and respectful services to program participants; and functions as a practicing clinician on the team. General Expectations: In the performance of their respective task and duties, all employees are expected to conform to the following:
Fully understand and consistently exhibit all of Peace River Center's Core Values, while fostering the same with all direct reports.
Perform quality work within deadlines with or without direct supervision.
Interact professionally with other employees, customer and vendors.
Work effectively as a team contributor on all assignments.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Essential Duties/Requirements/Activities:
Direct the day-to-day clinical operations of the FITT team including scheduling staff work hours to assure appropriate coverage for day and on-call hours; lead the daily organizational staff meetings and treatment planning meetings; continuously evaluate the status of participants and do appropriate planning and coordination of treatment activities to ensure immediate attention to their changing needs.
Direct and coordinate the participant admission process and treatment, rehabilitation, and support services of the program in coordination with the child welfare system lead agency.
Direct and coordinate, for each participant, the required assessments.
Participate in staff recruitment, interviewing, hiring, work assignments, and orientation and performance supervision according to work rules, regulations, policies and procedures; develop and implement staff orientation and training; and manage student training.
Develop and administer the FITT program budget.
Supervise medical records management assuring maintenance of the medical record in compliance with agency policies, Medicaid, and other third-party payment requirements; train staff on medical record requirements; regularly review participant assessments, treatment plans, and progress notes written by the staff; and supervise individual staff for medical records mastery.
Conduct periodic reviews of program services and documentation.
Develop and maintain program policies and procedures and revise as necessary.
Provide specialized care coordination by initiating and maintaining relationships, in coordination with other staff, with law-enforcement and other human services agencies, and with informal community resources (e.g., landlords, employers, etc.) to coordinate care and obtaining needed resources to support recovery.
Conduct clinical assessments and provide direct clinical treatment, rehabilitation, and support services to participants.
Perform on-call duty for crisis intervention and for staff supervision and consultation.
Qualifications: Education:
Masters degree in Human Services field
Experience:
At least three years' experience in a professional position with supervisory responsibilities.
Certifications:
Must have a valid, active license with the state of Florida of either a Licensed Mental Health Counselor or Licensed Clinical Social Worker that is in good standing
Training:
Complete all required PRC training
Knowledge and Skills:
Strong commitment to the right and ability of each person with a severe and persistent mental illness to live in normal community residences; work in market jobs; and have access to helpful, adequate, competent, and continuous supports and services.
Ability to work independently with minimal supervision.
Skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illnesses and respect for person's rights and personal preferences in treatment.
Good written and verbal communication skills.
Safety Equipment
Universal Precautions
Comply with Occupational Safety and Health Administration (OSHA) rules and regulations
Life Safety Equipment (fire extinguisher)
Transportation:
Must have reliable transportation
Must meet Peace River Center's driving requirements with a minimum age of 25
Must have a valid Florida driver's license
Must submit to a Florida criminal/offender background check
Company cars are provided and will be used as available. At times, a company car may not be available at the time you may need to go into the community to provide services. During those times, you must use your personal vehicle and will be awarded travel reimbursement according to Peace River Center policies. However, FITT participants are never to be transported in personal vehicles.The company vehicles will be reserved for participant transportation. Machines, Tool and Equipment Used: Computer, telephone, fax, copier Technology Requirement: As an employee of Peace River Center, if you are not assigned a company-issued phone, you will be required to authorize the use of the Microsoft Authenticator app on your personal mobile device. This is necessary to access our payroll and communication system, Paycor, and Microsoft email as examples. This will ensure secure and efficient communication with the organization. Supervisory Relationship(s) None Work Environment: Fast paced work environment. The populations cared for will include patients who are confused, delusional, irrational, agitated, or uncooperative. The noise level in the work environment is usually moderate. Must understand and accept the possibility of exposure to inside environmental conditions such as communicable diseases and physical/verbal abuse from an out of control patient/client.
$40k-52k yearly est. 60d+ ago
Mobile Response Team Therapist
Child Guidance Center 3.8
Child Guidance Center job in Jacksonville, FL
Full-time Description
Ready to Change Lives-and Your Career?
If you want to work in the field, respond to real-time mental health needs, and do work that truly matters, CGC is the place.
We offer team support, clinical excellence, and the ability to make a lasting impact-all while helping shape the future of crisis care in Florida.
For over 70 years, CGC has been a leader in children's mental health care across Northeast Florida-serving over 5,000 youth and 15,000 family members annually. We pioneered the first mobile crisis team in Jacksonville and continue to lead with trauma-informed, whole-family, whole-health care that changes lives.
What You'll Do as a Mobile Response Team Therapist
Step into the community as a front-line responder-supporting children and families during their most critical moments:
Respond in-person to crisis calls within 60 minutes to assess, de-escalate, and stabilize youth in real time.
Distinguish between behavioral emergencies and psychiatric crises using sound clinical judgment.
Provide immediate support, suicide prevention, and therapeutic insight while preserving dignity and safety.
Work to divert unnecessary Baker Acts and hospitalizations through effective, on-site intervention.
Collaborate with families, schools, law enforcement, and child welfare professionals.
Develop short-term safety plans and support transitions to appropriate follow-up care.
Perks & Benefits You'll Love
$48,000-$50,000 starting salary
Discretionary annual bonus based on individual and company performance
Bilingual pay incentive
Generous PTO package
401(k) with 3% employer match
Flexible Spending Plans (medical & dependent care)
Licensure supervision & professional development stipend
Licensure reimbursement
Ongoing mentorship + training with expert clinicians
Career growth in an agency with deep community trust
Requirements
What You Bring to the Team
A Master's degree in Counseling, Social Work, or Marriage & Family Therapy
2+ years of experience working therapeutically with children/adolescents
Strong working knowledge of DSM/ICD diagnoses
Experience with Florida Baker Act procedures
A valid FL driver's license, clean driving record, and reliable transportation
Ability to think fast, stay calm, and act clinically in high-intensity moments
Level 2 clearance from DCF Clearing house - ********************************
Preferred: Current FL LCSW, LMHC, or LMFT
*** CGC is a Drug Free Workplace ***
ADA Disclaimer: In developing this job description, care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Salary Description $48000-$50000
$48k-50k yearly 60d+ ago
Behavioral Health Specialist PRN BCSU
Peace River Center 3.7
Bartow, FL job
CSU Behavioral Health Specialist provides direct clinical services including intake and discharge planning to adults and children in a secure crisis stabilization unit. General Expectations: In the performance of their respective tasks and duties, all employees are expected to conform to the following:
Perform quality work within deadlines with or without direct supervision.
Interact professionally with other employees, customers and vendors.
Work effectively as a team contributor on all assignments.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Ability to adhere to company and/or program's dress code standards
Ability to report to work with good personal hygiene
Essential Requirements:
Conduct CSU crisis assessments/interventions which include assessment of co-occurring issues
Complete intake paperwork to support client assessment and treatment
Facilitate a coordinated team approach in working clinically with CSU clients
Conduct family meetings as needed
Conduct groups as required by Inpatient Clinical Supervisor
Assist in training clinical personnel
Provide collateral contacts and coordinate with various service providers to provide for continuity of care
Conduct treatment planning/discharge planning reviews with CSU clients
Provide crisis interventions, including co-occurring disorders
Conduct follow-up assessments/contacts
Concisely and correctly complete clinical documentation and related paperwork in a timely and professional manner
Review Baker Act certificates that come to the CSU
Facilitate CSU client discharge process
Assist with community presentations as needed
Conduct risk assessments on CSU clients
Assist with clinical reviews of seclusion/restraint implementation
Act as liaison with other PRC programs and other service providers within the community at large
Assist in development and implementation of day treatment activities and therapeutic groups for CSU clients
Coordinates clients' care with Physicians/ARNPs and Nursing team for continuity of care
Ability to arrive at work and ready to work on time.
Ability to abide by principles of EEO compliance and a workplace of dignity and respect.
Ability to work cooperatively in a group and/or team setting.
Ability to show respect to all others.
Ability to professionally communicate with other employees and outside vendors, as required.
Ability to take guidance and direction from supervisors.
Ability to work at other CSU is needed.
Qualifications: Education: Bachelor's degree in mental health related areas required. Experience: Minimum of two (2) years' experience working in a social service field, preferred. Will consider volunteer experience. Prefer 1-year experience working with individuals with mental illness. Training: Must complete the following:
On-line Baker Act (Florida Statute on involuntary commitment)
Aggression Control Technique
Security Awareness training
First Aid
CPR
Assigned Netsmart training
Knowledge and Skills: Basic crisis assessment and action planning skills Knowledge of counselor ethics Ability to work in a professional and ethical manner Knowledge of Florida Statute Chapter 394 and Florida Administrative Codes 65E-5 and 65E-12 Excellent verbal and written communication Strong leadership ability Time management skills Knowledge of various crisis intervention techniques and best practices in emergency mental health Knowledge of community resources Safety Equipment
Universal Precautions
Comply with Occupational Safety and Health Administration (OSHA) rules and regulations
Life Safety Equipment (fire extinguisher)
Transportation: Must have reliable transportation Machines, Tool and Equipment Used: Computer, telephone, fax, copier, cell phone Technology Requirement: As an employee of Peace River Center, if you are not assigned a company-issued phone, you will be required to authorize the use of the Microsoft Authenticator app on your personal mobile device. This is necessary to access our payroll and communication system, Paycor, and Microsoft email as examples. This will ensure secure and efficient communication with the organization Relationships:
Supervises - None
Work Environment: Fast-paced work environment. The populations cared for will include patients who are confused, delusional, irrational, agitated, or uncooperative. The noise level in the work environment is usually moderate. Must understand and accept the possibility of exposure to environmental conditions such as communicable diseases and physical/verbal abuse from an out-of-control patient/client. Must be able to provide crisis services in various community settings, such as private residences, emergency shelters, local businesses, community streets and neighborhoods.
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Child Guidance Center may also be known as or be related to CHILD GUIDANCE CENTER INC, Child Guidance Center and Child Guidance Center, Inc.