Child Guidance Center jobs in Jacksonville, FL

Job DescriptionBenefits: Dental insurance Health insurance Paid time off Training & development Vision insurance Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program Company Overview Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary As a member of the Suicide Prevention team, the care coordinator will work with individuals who have been hospitalized for suicidal attempts or suicidal ideation and assess individuals needs, coordinate a plan for rapid follow-up after discharge from emergency departments and inpatient psychiatric facilities. Establish follow-up and care transition protocols to help ensure patient safety, especially among high risk adults in health or behavioral health care settings who have attempted suicide or experienced a suicidal crisis, including those with serious mental illnesses and/or substance use disorder(s). Responsibilities Completes initial assessments and provides ongoing assessments to include suicide assessments, substance abuse, living situation, support system, mental status, history, strengths and barriers, needs and resources, medical status, and medications. Outreaches to crisis stabilization units, inpatient psychiatric facilities, domestic violence shelters, and emergency departments to identify, engage, and enroll eligible recipients. Develops in conjunction with the individual served, family members, service providers and significant others, a care plan and/or treatment plan that utilizes individual strengths and addresses identified needs. Conducts suicide risks screenings on referred individuals. Provides comprehensive risk assessments and biopsychosocial assessments on eligible participants day of screenings. In partnership with individuals enrolled, creates a safety plan. Provides lethal means counseling to enrolled participants. Provides assertive contacts with enrolled participants based on suicide risks. Provide face to face contacts with recipients within 24 hours of missed appointments. Coordinate a transition of care plan including a process for a warm hand off for individuals who are ready to exit program. Ensure engagement in follow-up care. Facilitates stabilization of mental health symptoms through care coordination, assessment, and outreach. Monitors and documents progress or lack of progress for the individual. In collaboration with the individual, completes formal treatment plan reviews and/or care plan reviews as indicated. Advocates for acquisition of the services and resources necessary to implement the care plan and/or treatment plan. Completes referrals to community services and resources as needed. Coordinates the delivery of services as specified in the care plan and/or treatment plan. Monitors and evaluates effectiveness and satisfaction with services. Provides regular contact once service connection with treatment providers has been made, during psychiatric medical service appointments, and as needed to coordinate needed services. Provides community-based outreach to service providers at crisis points in the system to provide information on services provided by the program. Serves as an advocate, assuring rights as delineated in the State and Federal Regulations. Assesses and monitors for risk, symptoms of trauma, and indications of abuse, neglect and/or abandonment. Uses appropriate reporting mechanisms. Qualifications In order to be considered, a candidate must have a Bachelor's Degree in Social Work or a related Human Services field from an accredited university or college (a related Human Services field is defined as one in which 30 hours of course work includes the study of human behavior and development) required. Two years of experience working in human services or a mental health related field required. Experience working with adult individuals with mental illness preferred. Proficiency in the RBHS/MHRC Electronic Health Records (EHR) and Patient Information System demonstrated within three months of employment. Proficiency in Microsoft Office, Outlook and use of the Internet required. Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including patients, families, caregivers, community service providers, supervisory staff and other department professionals. Position Details This is a Full Time Days position: Monday through Friday, 8:00am to 4:30pm (may work occasional evenings). Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.

Benefits: Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program Company OverviewMental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary Renaissance Behavioral Health Systems, a comprehensive mental health center and Joint Commission accredited organization, is seeking a SQL Application Support Specialist to work at our corporate headquarters in Jacksonville, Florida. The SQL Application Support Specialist will help to support, analyze, configure, test, and update the EHR system's functionality including the system's clinical, billing, accounts receivable, scheduling, and state reporting infrastructure with the overall goal of maximizing revenue capture. Responsibilities will include the configuration of system rules and tables; maintenance of interfaces for billing, payments, clearing houses, and state managing entities; creation or maintenance of accurate and effective SQL reports and scripts; and other system logic necessary to support compliance with payor contracts, billing and coding requirements, audit rules, and internal policies. Additionally, the SQL Application Support Specialist will provide support for the organization's fax, telephony, email, financial, payroll, and HR applications. Responsibilities Configuration, Maintenance, Reporting and Support: Assists in the configuration and maintenance of the SmartCare system modules including SQL tables. Interact with pertinent personnel to identify data needs, create, test and maintain accurate and effective SQL reports and scripts in support of billing and state reporting functions Assists in the development and maintenance of the Dynamic Form Architecture (DFA) and interoperability for the EHR system for existing and future functionality adoption. Testing of new or revised EHR functionality including the development and update of test plans, testing, troubleshooting and final acceptance. Maintains the updates of all internal and external documentation related to reporting, claims configuration and policy changes Fully supports internal audits and responds timely to any resulting action plans. Accountable for outstanding customer service to all external and internal customers. Assists in the accurate and timely loading of the following (including annual updates): Payor contracts, Providers, Fee schedules, Code Set Mapping, and Specialized Rules and Alerts. Serves our staff as a support team resource for our information systems. Supporting functions of the software, including but not limited to; AR Month End close processing, Quality Control and Audits, generation and distribution of SQL reports and review of Census. Ensures the timeliness of adding new users, staff transfers and termination requests of users from our systems and systems access. Maintains email group management and support for our internal and external email systems. Reviews and updates calendar reminders for contract renewals, knowledgebase administration and process/procedural reviews Performs periodic site visits, virtual or physical, to conduct user group discussions, workflow design reviews and/or provide updates on system changes. Specialist will provide support for the organization's financial, payroll and HR applications including quarterly updates and assisting the software vendors with troubleshooting. Training: Assists in Role Specific Billing Training as needed (System and Procedural Updates) Maintains Billing Training support documentation and materials On-Call - IT Hotline: During normal business hours: Resolves user problems as reported via the IT Hotline. As scheduled by IT management, receives and resolves IT Hotline calls on nights, weekends and holidays. Resolves, if possible, otherwise consults with or refers problems to other IT technical staff. Utilizes remote PC administration tools to resolve user problems. When required, travels to facilities to resolve system or application related issues. Qualifications In order to be considered, candidates must have a High School diploma or equivalent required. Associates or Bachelor's degree in Information Technology or Healthcare preferred. SQL certifications preferred. Minimum one year of experience writing reports in SQL and supporting system applications. Experience in a healthcare environment is preferred. Proficiency in Microsoft Office programs and use of the Internet. Proficiency in electronic records and billing software demonstrated within three months of employment. Position Details This position is a Full Time position. Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence. Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC's service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff's Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital's adult inpatient psychiatric unit. MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties. Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces.

Benefits: Dental insurance Vision insurance Benefits/Perks Full Time positions offer a comprehensive benefits package. Part Time positions offer a partial benefits package. Company Overview Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job SummaryThe FACT Program is a multi-disciplinary, clinical team which assumes responsibility for directly providing needed treatment, rehabilitation and support services to adult persons with severe and persistent mental illness promoting recovery, empowerment, self-determination and decision-making for each FACT participant. The FACT Peer Specialist has personal, practical knowledge and experiences as a recipient of mental health services and is willing to share these for the benefit of the team and the persons served by the FACT team. Provides needed peer counseling, wellness recovery, and support services to individuals served by the FACT Program in order to reduce or eliminate the need for hospitalization and to enhance their independence, autonomy and quality of life. Promotes recovery, empowerment, self-determination and decision-making for each FACT participant. Some of the responsibilities of the FACT team include providing clinical and supportive services through advocacy, crisis intervention, assessments, evaluations, treatment planning, case management and medication management. Participants are also provided with community referrals, symptom education, work-related vocational and educational services, social and interpersonal relationship training, and support for the participants' families and care givers. Most of a FACT team member's day is spent in the community completing many of the above duties. Only about 15% of their time is spent in the office. Company vehicles are available, however members of the FACT team also need to use their personal vehicles to provide services. The FACT team operates beyond normal business hours, rotates holiday and weekend responsibilities, and rotates an emergency on-call cell phone. The Mental Health Resource Center manages 8 out of the 32 FACT programs in the state of Florida: Rockledge/Brevard, Tampa, Clearwater, Kissimmee, Winter Haven, Gainesville and two teams in Jacksonville. Responsibilities Assists individuals served in the development of their own plans of growth and development. i.e. utilizing the Wellness Recovery Action Planning (WRAP). Provides peer coaching, wellness recovery, and support services in alignment with the FACT model, based on Assertive Community Treatment best practices. Participates in daily organizational meetings. Advocates for persons served to ensure acquisition of necessary social services to include activities of daily living, including medical, dental, legal, housing, and entitlements and documents the effectiveness of the service and the person's satisfaction. Works collaboratively with individuals served to identify and support linkages to community resources and trainings: educational, vocational, social, cultural, mutual self- help groups, etc., that supports the person's chosen goals and interests. Provides side-by-side assistance to persons served in all aspects of daily living (i.e., assist with housekeeping, budgeting, grocery shopping, etc.). Provides recovery support services to increase an individual's social and interpersonal activities (i.e. supportive coaching, social skills development, side-by-side coaching, planning social/leisure time activities, trauma informed care). Assist individuals served to develop problem-solving skills so that they can respond to challenges that may arise in their recovery process. Promote the development of self-efficacy through role-modeling strength-based recovery. Qualifications In order to be considered candidates must have a high school diploma or equivalent and must have previous personal experience as a recipient of mental health services is required. Bachelor's degree preferred. Experience working with persons with severe and persistent mental illness preferred. Obtain, or work towards obtaining, certification as a peer specialist within one year of employment. Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including families, caregivers, community service providers, supervisory staff and other department professionals. Each FACT team member contributes to the completeness and confidentiality of clinical records by ensuring documentation, paperwork and system entries meet internal and external guidelines for content, accuracy and timeliness. Each member of the FACT team must meet MHRC/RBHS vehicle driver requirements, to include a valid Florida Driver's License, automobile insurance coverage equaling $200,000 and no more than eight points on their license for any combination of violations. Working knowledge of Microsoft Office Programs, email, and the use of the Internet is required. Position Details Full time or Part time Shifts Available: Monday through Friday (rotating weekends, on-call, and holidays) Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence. Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC's service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff's Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital's adult inpatient psychiatric unit. MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties. Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces.

Benefits: Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program MHRC offers assistance with Clinical Supervision hours for Masters Level Registered Interns in full-time positions. Company OverviewMental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary This is an ideal opportunity for an individual who enjoys working in a team atmosphere and is dedicated to providing both behavioral health care and social services to the individuals we serve in the community. The FACT Program is a multi-disciplinary, clinical team that assumes responsibility for directly providing needed treatment, rehabilitation and support services to adult persons with severe and persistent mental illness promoting recovery, empowerment, self-determination, and decision-making for each FACT participant. Some of the responsibilities of the FACT team include providing clinical and supportive services through advocacy, crisis intervention, assessments, evaluations, treatment planning, case management, and medication management. Participants are also provided with community referrals, symptom education, work-related vocational and educational services, social and interpersonal relationship training, and support for the participants' families and caregivers. Most of a FACT team member's day is spent in the community completing many of the above duties. Only about 15% of their time is spent in the office. Company vehicles are available, however, members of the FACT team also need to use their personal vehicles to provide services and are eligible for reimbursement for mileage. The FACT team operates both during and after normal business hours, rotates holiday and weekend responsibilities, and team members rotate carrying an emergency on-call cell phone. For registered interns with the state of Florida, MHRC will provide assistance with the cost of clinical supervision needed for state licensing. Responsibilities Clinical Assesses and screens potential individuals for FACT services. Directs and coordinates the admission process and the treatment, rehabilitation, and support services of the program in coordination with the psychiatrist. Assigns 3- 5 staff for each Individual Treatment Team (ITT) and a primary case manager. Directs and coordinates the completion of the initial and comprehensive assessments and oversees the development of the individual's recovery plan. Provides clinical supervision of the development of the initial and comprehensive recovery plans and leads recovery planning meetings. Directs and coordinates the FACT team's services in coordination with the FACT Psychiatrist. Provides direct clinical treatment, rehabilitation, and support services to persons served by the program. Coordinates the daily organizational meetings to ensure the team's work of the day is scheduled and participants' identified needs are met and appropriate services are provided. Functions as a practicing clinician on the team. Participates in providing 24-hour on-call coverage for the FACT program. Provides clinical supervision to all FACT staff and provides clinical backup, crisis intervention, and consultation after regular business hours. Provides and ensures staff is trained in and carries out evidenced-based best practices (e.g. motivational interviewing, trauma-informed care, WRAP). Monitors for trauma, abuse, and neglect and uses appropriate reporting mechanisms. Reviews documentation to ensure the timely and appropriate treatment to the individuals served, which meets State requirements and MHRC Medical Records Standards. Administrative Compiles and submits monthly and quarterly program reports and other reports as required or assigned. Monitors the disbursement and tracking of enhancement dollars. Coordinates and monitors the documentation and delivery of FACT services. Evaluates program effectiveness and work with Director and Associate Director to recommend corrective action plans when problems are identified. Monitors and evaluates program records in achieving goals for outcomes, direct service, the State contract, etc., and works with the Director and Associate Director to recommend corrective action plans when problems are identified. Ensures staff work hours are scheduled to ensure adequate coverage for day, evening, weekend, and holiday shifts and on-call hours. Monitors the delivery of psychiatric services. Assists in the developing and monitoring of the FACT budget. Develops, maintains, and ensures compliance with program policies and procedures. Monitors the collection of data to evaluate program effectiveness and other quality improvement activities. Supervises medical records management assuring medical records are in compliance with MHRC policies and procedures and in accordance with contractual and licensing requirements. Ensures programs compliance with PACT Model and State contract. Staff Monitoring Conducts regular program staff meetings, as well as individual supervision of each staff member. Facilitates peer reviews. Identifies needs for staff training, makes recommendations for in-service training, provides documentation for all training for employee files, and makes recommendations for staff to attend educational sessions. Facilitates recruitment, hiring, orientation, retention, evaluation, and employee relations in coordination with the Director of FACT Programs and the Human Resource Department. Qualifications In order to be considered candidates must have a Master's degree in Psychology, Counseling, Social Work, Psychiatric Rehabilitation, or human services related field. Three years of experience working with adults with severe and persistent mental illness (i.e. schizophrenia, bipolar disorder, borderline personality disorder) is required. One year of supervisory experience is required. Valid Florida License as LMHC, LMFT, or LCSW required. Experience with DBT therapy techniques preferred. Each member of the FACT team must meet MHRC/RBHS vehicle driver requirements, including a valid Florida Driver's License, automobile insurance coverage equal to or exceeding 50,000/100,000/50,000 split limits, and no more than eight points on their license for any combination of violations. The FACT Team Leader position requires individual and group interaction with persons who have a serious and persistent mental illness in their home environment, a closed office, hospital, nursing home, and/or locked unit. The FACT Team Leader needs to be able to make sound decisions independently on a daily basis, including but not limited to recognizing emergencies and life-threatening situations and responding appropriately. Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including families, caregivers, community service providers, supervisory staff, and other department professionals. Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence. Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC's service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff's Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital's adult inpatient psychiatric unit. MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties. Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces.

Benefits: Dental insurance Health insurance Paid time off Training & development Vision insurance Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program Company OverviewMental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary As a member of the Suicide Prevention team, the care coordinator will work with individuals who have been hospitalized for suicidal attempts or suicidal ideation and assess individual's needs, coordinate a plan for rapid follow-up after discharge from emergency departments and inpatient psychiatric facilities. Establish follow-up and care transition protocols to help ensure patient safety, especially among high risk adults in health or behavioral health care settings who have attempted suicide or experienced a suicidal crisis, including those with serious mental illnesses and/or substance use disorder(s). Responsibilities Completes initial assessments and provides ongoing assessments to include suicide assessments, substance abuse, living situation, support system, mental status, history, strengths and barriers, needs and resources, medical status, and medications. Outreaches to crisis stabilization units, inpatient psychiatric facilities, domestic violence shelters, and emergency departments to identify, engage, and enroll eligible recipients. Develops in conjunction with the individual served, family members, service providers and significant others, a care plan and/or treatment plan that utilizes individual strengths and addresses identified needs. Conducts suicide risks screenings on referred individuals. Provides comprehensive risk assessments and biopsychosocial assessments on eligible participants day of screenings. In partnership with individuals enrolled, creates a safety plan. Provides lethal means counseling to enrolled participants. Provides assertive contacts with enrolled participants based on suicide risks. Provide face to face contacts with recipients within 24 hours of missed appointments. Coordinate a transition of care plan including a process for a warm hand off for individuals who are ready to exit program. Ensure engagement in follow-up care. Facilitates stabilization of mental health symptoms through care coordination, assessment, and outreach. Monitors and documents progress or lack of progress for the individual. In collaboration with the individual, completes formal treatment plan reviews and/or care plan reviews as indicated. Advocates for acquisition of the services and resources necessary to implement the care plan and/or treatment plan. Completes referrals to community services and resources as needed. Coordinates the delivery of services as specified in the care plan and/or treatment plan. Monitors and evaluates effectiveness and satisfaction with services. Provides regular contact once service connection with treatment providers has been made, during psychiatric medical service appointments, and as needed to coordinate needed services. Provides community-based outreach to service providers at crisis points in the system to provide information on services provided by the program. Serves as an advocate, assuring rights as delineated in the State and Federal Regulations. Assesses and monitors for risk, symptoms of trauma, and indications of abuse, neglect and/or abandonment. Uses appropriate reporting mechanisms. Qualifications In order to be considered, a candidate must have a Bachelor's Degree in Social Work or a related Human Services field from an accredited university or college (a related Human Services field is defined as one in which 30 hours of course work includes the study of human behavior and development) required. Two years of experience working in human services or a mental health related field required. Experience working with adult individuals with mental illness preferred. Proficiency in the RBHS/MHRC Electronic Health Records (EHR) and Patient Information System demonstrated within three months of employment. Proficiency in Microsoft Office, Outlook and use of the Internet required. Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including patients, families, caregivers, community service providers, supervisory staff and other department professionals. Position Details This is a Full Time Days position: Monday through Friday, 8:00am to 4:30pm (may work occasional evenings). Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence. Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC's service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff's Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital's adult inpatient psychiatric unit. MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties. Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces.

Benefits: Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program Company Overview Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary The primary objective of the Cook is to prepare and serve three meals and two snacks daily, ensuring compliance with nutritional requirements. This position would maintain adherence with all cleaning and sanitation requirements and requires interaction with individuals who have a mental illness. Responsibilities Prepares breakfast, lunch and dinner. Supervises serving of breakfast, lunch and dinner. Assists with clean-up of meals. Adheres to cleaning schedule-keeping work area clean at all times. Assists with rotating stock and storing of all food items in proper area. Requests all food items needed from Food Services Director. Prepares two snacks (3 p.m. and 8 p.m.) daily, or as directed by the meal schedule. Demonstrates knowledge about all governing regulations relating to sanitary food service, as outlined by State of Florida, Department of Health, and County Health Department. Qualifications In order to be considered, candidates are required to have a High School diploma or equivalent preferred. One year of institutional or hospitality cooking preferred. ServSafe Manager certification required within 60 days of hire. Must be able to maintain certification throughout employment. Excellent customer service skills are essential and the Cook must be able to interact appropriately with internal and external customers, including individuals served, families, caregivers, community service providers, supervisory staff and other department professionals. Requires ability to travel to satellite facilities as requested. Position Details Full Time: Monday through Friday, 11:00am to 7:00pm, with rotating 7:00am to 3:00am (rotating weekends and holidays). Monday through Friday, 7:00am to 3:00pm, with rotating 11:00am to 7:00pm (rotating weekends and holidays). Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence. Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC's service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff's Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital's adult inpatient psychiatric unit. MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties. Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces.

Benefits: Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program Company OverviewMental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary This is an ideal opportunity for an individual who enjoys working in a team atmosphere and is dedicated to providing both behavioral health care and social services to the individuals we serve in the community. This program operates on the Linking, Advocating, Transitioning, & Recovery Support (LATRS) service model as defined in DCF Guidance 36. FACT Lite uses a multidisciplinary approach to deliver care to adults with serious mental illness (SMI) by providing mental health rehabilitation interventions and supports necessary to assist participants to achieve and maintain rehabilitative, resiliency, and recovery goals. FACT Lite also provides clinical case management and recovery support that promotes continuity of care and ease of service access until a full transition to community-based care is optimal. Services provided to individuals served by the FACT Lite Program include, but are not limited to: case management; care coordination; medication oversight and support; psychoeducation regarding mental health challenges and treatment options; assistance and support in addressing health care needs; life skills development; support with furthering education or gaining employment; and working closely with individual' families or other natural supports. Most of a FACT Lite team member's day is spent in the community completing many of the above duties. Only about 25% of their time is spent in the office. Company vehicles are available, however members of the FACT Lite team also need to use their personal vehicles to provide services and are eligible for reimbursement for mileage. The FACT Lite team operates Monday through Friday from 8:00 am to 5:00pm. Team members rotate providing crisis on-call coverage after normal business hours, on the weekends and holidays. Responsibilities Provides treatment, rehabilitation, and support services in accordance with DCF Guidance 36 Linking, Advocating, Transitioning, & Recovery Support (LATRS) Florida Assertive Community Treatment (FACT), Tier 2 Assures the accuracy, completeness and confidentiality of clinical records Provides initial and ongoing assessments and evaluations and completes portions of the comprehensive assessment as assigned Advocates for individuals served by the program to ensure acquisition of necessary social services to include activities of daily living, including medical, dental, legal, housing, and entitlements and monitors and evaluates the effectiveness of the service and the person's satisfaction Provides assistance with activities of daily living, transportation, communication, social and interpersonal relationship skills Provides education related to symptoms, medications, and mental health issues. Provides service coordination for an assigned group of individuals which includes monitoring process made towards goals and objective and developing, writing, implementing, evaluating and revising the recovery plan in partnership with the individual and other providers. Qualifications Bachelor's degree in a behavioral science field, with preference for individuals also credentialed as a Certified Recovery Peer Specialist (CRPS). Previous experience working with adults with severe and persistent mental illness (i.e. schizophrenia, bipolar disorder, borderline personality disorder) is required. Each member of the FACT Lite team must meet MHRC/RBHS vehicle driver requirements, including a valid Florida Driver's License, automobile insurance coverage equal to or exceeding 50,000/100,000/50,000 split limits, and no more than eight points on their license for any combination of violations. The FACT Lite Case Specialist position requires individual and group interaction with persons who have a serious and persistent mental illness in their home environment, a closed office, hospital, nursing home and/or locked unit. The FACT Lite Case Specialist needs to be able to make sound decisions independently on a daily basis, including but not limited to recognizing emergencies and life threatening situations and responding appropriately. Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including families, caregivers, community service providers, supervisory staff and other department professionals. Each FACT Lite team member contributes to the completeness and confidentiality of clinical records by ensuring documentation, paperwork and system entries meet internal and external guidelines for content, accuracy and timeliness. Working knowledge of Microsoft Office Programs, email, and the use of the Internet is required. Position Details Monday through Friday (rotating on-call for after hours, weekends, and holidays) Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence. Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC's service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff's Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital's adult inpatient psychiatric unit. MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties. Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces.

Job DescriptionBenefits: Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program Company Overview Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary Renaissance Behavioral Health Systems is looking for an Office Assistant-Floater to join its Business team in the Jacksonville area. This is an ideal opportunity for an individual who has good time management skills and is comfortable with working in an ever changing team atmosphere. The Office Assistant-Floater provides administrative and clerical support to Renaissance Behavioral Health and Mental Health Resources Center departments as assigned. Responsibilities Completes duties and fills in for positions in departments at all RBHS and MHRC locations as assigned. Provides phone coverage in a timely, courteous manner. Provides data entry for services, payments, adjustments, appointments, registrations and enrollments through the patient information system. Conducts intake interviews for both outpatient and inpatient departments. Prepares insurance claims for submission to insurance companies and payment/denial follow up. Assists individuals with the completion of the sliding fee application. Performs insurance verifications. Prepares bank deposits. Delivers monies to banking institutions and returns bank receipts to accounting department for approval. Ensures compliance with internal and external confidentiality policies. Qualifications In order to be considered, candidates must have a High School diploma or equivalent and one year general office experience is required. Ability to use a multi-line phone and paging system. Proficiency in Microsoft Office programs and use of the Internet. Proficiency in electronic records and billing software demonstrated within three months of employment. Excellent customer Service skills are essential and this individual must be able to interact appropriately with internal and external customers, including individuals served, families, caregivers, community service providers, supervisory staff and other department professionals. Requires telephone and person-to-person interactions with individuals with mental illness in an outpatient setting and locked unit. Position Details This position is a Full Time position: hours for this position are to be determined by the supervisor and vary based on assignment. Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.

Company OverviewMental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary The Emergency Services Department serves the child, adolescent, and adult populations. This is an ideal opportunity for an employee who enjoys working in a team atmosphere and is dedicated to providing quality behavioral health care. The Evaluator assesses individuals in psychiatric crisis who may need inpatient treatment by conducting mental health screening evaluations. Determines and implements appropriate dispositions and provides appropriate referrals to community resources. Assures the accuracy, completeness, and confidentiality of clinical records Responsibilities Conducts emergency mental health screenings on individuals who enter the facility either voluntarily or through the Baker Act. Using Baker Act criteria and DSM V standards evaluate and assess any crisis telephone calls and/or walk-ins to determine the need for services. Conducts emergency evaluations and/or arranges/refers for services as indicated. Provides Crisis Intervention. Coordinates patient transfers to community hospitals. Coordinates with insurance companies to obtain pre-certifications and authorizations for treatment and services. Completes required documentation and reporting. Qualifications In order to be considered candidates must have either a Bachelor's degree or Master's degree in psychology, social work, counseling, or a related field and one year experience working with the chronically mentally ill population. The Evaluator needs to be able to make sound decisions independently on a daily basis, including but not limited to recognizing emergencies and life-threatening situations and responding appropriately. Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including families, caregivers, community service providers, supervisory staff, and other department professionals. Proficiency in Microsoft Office Programs, Outlook, and use of the Internet required. Position Details This is a weekend evenings position, every other Saturday and Sunday, 12:00am to 8:30am Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence. Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC's service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff's Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital's adult inpatient psychiatric unit. MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties. Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces.

Benefits: Dental insurance Health insurance Paid time off Training & development Vision insurance Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program Company OverviewMental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary The Activities Specialist helps to ensure quality programming to adults and children through the provision of structured recreational and socialization activities. The Activities Specialist designs groups, activities and events of an educational, therapeutic and social nature. The goal of the programming is to improve the skills of individuals receiving inpatient crisis stabilization services. The Weekend Activities Specialist completes documentation and shares information during shift report and team meetings. The crisis stabilization units provide emergency psychiatric services. Most patients are admitted involuntarily to the facility via the Baker Act, the mental health act of Florida. The normal length of stay on the unit for patients is typically 3-5 days. Due to the types of services provided, crisis stabilization units are a fast paced working environment and present employees with challenging and rewarding opportunities. Employees work together and support one another in a friendly, team oriented atmosphere. Responsibilities Plans, schedules and conducts therapeutic educational groups to hold interest, motivate learning and provide entertainment. Activities must be applicable for various functioning levels and capabilities. Develops and display's schedule of events Manages and administers the token economy program. Reviews recommendations periodically. Orders and maintains activity supplies for groups and programming via the purchasing department or obtaining goods in person Assists primary clinician in directing individuals in obtaining goals established within the treatment plan Performs daily documentation reflecting observations of individual's in group activities. Documentation should include the following: level of participation, interaction, socialization and recreational skills. Qualifications In order to be considered, candidates must have a Bachelor's Degree in Therapeutic Recreation, Art, or Human Services field. Experience with the mental health population preferred. The Activities Specialist must be able to manage work assignments, complete tasks in a timely, accurate manner with minimal supervision, and interact therapeutically with patients and their families. Candidates will need a working knowledge of Microsoft Office Programs, email and the use of the Internet. Position Details This is a Full Time Days position: Monday through Friday, 8:00am to 4:30pm. Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence. Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC's service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff's Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital's adult inpatient psychiatric unit. MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties. Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces.

Benefits: Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program Company OverviewMental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary The System of Care (SOC) Specialist serves as the central coordinator for MHRC programs and community resources, streamlining internal and external referrals to ensure efficient access to integrated, person-centered care. This role strengthens care transitions by linking individuals to appropriate services, monitoring referral outcomes, and addressing service gaps to support timely follow-up and engagement. By collaborating with both MHRC staff and external partners, the SOC Specialist helps prevent unnecessary Baker Act admissions and hospitalizations through proactive intervention and timely connections to essential services. As the central point of accountability for agency referrals, the SOC Specialist ensures prompt service linkage, stabilizing individuals in community settings and preventing crises. The specialist also educates stakeholders on available resources, streamlines care coordination, and enhances continuity of care, leading to reduced re-hospitalization rates and better community-based outcomes. Responsibilities Care Coordination Services: Acts as the centralized coordinator for all referrals, ensuring individuals are connected to appropriate MHRC services or external supports in a timely and efficient manner. Tracks and follows up on referral outcomes to ensure no gaps in service delivery. Facilitates collaboration across behavioral health, medical, and social services to holistically address the individual's needs. Builds trust and rapport with individuals and their natural supports through proactive communication and follow-up. Encourages the involvement of chosen supports to foster recovery and community stabilization. Utilizes structured tools and criteria to ensure referrals align with evidence-based care pathways. Ensures seamless transitions between service providers by facilitating warm handoffs and maintaining continuity of care. Advocacy and Problem Solving Identifies and addresses Social Determinants of Health (SDOH) barriers such as transportation, access to identification, and housing. Serves as an advocate for individuals by ensuring access to appropriate services and resources, addressing barriers to care, and supporting timely resolution of coordination challenges. Monitors referral outcomes, analyzes data trends, and identifies areas for improvement to meet quality and performance standards. Hospitalization Prevention and Early Intervention Identifies high-risk individuals and connects them to preventive services and supports to reduce unnecessary hospitalizations. Works with multidisciplinary teams to standardize care coordination practices, address service gaps, and support MHRC's mission of community stabilization. Community Engagement and Outreach Serves as a liaison to community partners, providing education on MHRC services, referral pathways, and available resources. Engages in outreach activities to strengthen partnerships and build awareness of MHRC's comprehensive services. Continuous Improvement and Compliance Participates in quality improvement initiatives to enhance referral processes, reduce delays, and align with best practices. Ensures all documentation is completed accurately and timely, meeting organizational and regulatory compliance standards. Qualifications In order to be considered, a candidate must have a Bachelor's Degree in Social Work or a related Human Services field from an accredited university or college (a related Human Services field is defined as one in which 30 hours of course work includes the study of human behavior and development) required. One year of experience working in human services or a mental health related field required. Experience working with adult individuals with mental illness preferred. Proficiency in the RBHS/MHRC Electronic Health Records (EHR) and Patient Information System demonstrated within three months of employment. Must complete competencies assigned to position as outlined in the Orientation Competency Form. Proficiency in Microsoft Office, Outlook and use of the Internet required. Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including patients, families, caregivers, community service providers, supervisory staff and other department professionals. Position Details This is a Full Time Days position: Monday through Friday, 8:00am to 4:30pm. Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence. Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC's service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff's Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital's adult inpatient psychiatric unit. MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties. Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces.

Benefits: Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program Company OverviewMental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job SummaryThe Patient Accounts Specialist is responsible for accurate and timely claims submissions, reimbursements, adjustments, and refunds of assigned insurance payers in accordance with current policies and procedures. Responsibilities Files claim with all appropriate payers. Generates daily billing reports that reflect payer summaries of claims filed and amounts to be collected for submission to the Business Office Manager. Transmits billing electronically and manually for all companies in accordance with departmental deadlines. Performs timely and accurate applications and insurance company payments/adjustments. Evaluates denials in a timely manner for appropriate reconciliation, rebilling, and other necessary follow-up. Receives phone calls and inquiries from both third-party payers and individuals served on claims and responds to same as appropriate. Maintains and updates financial files that contain current demographics, historical data, financial status, and payer source. Works cooperatively with other departments to obtain accurate clinical and demographic information to ensure timely billing and collection of fees owed for services rendered. Works with staff on third-party verification. Coordinates with utilization management, inpatient admitting clerk, and outpatient staff to assure proper pre-certifications are obtained from insurance companies. Performs insurance verifications when necessary. Reviews and utilizes Accounts Receivables aging and billing error reports for the purposes of correction, reconciliation, and problem resolution in regard to receivables, in an effort to prevent 90 and 120-day receivables. Processes financial evaluations for eligibility of sliding scale, as well as maintaining financial documents. Qualifications In order to be considered, candidates must have a High school graduate or equivalent required and two years of medical third-party billing and collection experience required. Two years' experience working with a desktop computer and related software (i.e. Microsoft Office). Experience with Medicare preferred. Position Details This position is a Full Time Days position: Monday through Friday, 8:00am to 4:30pm. Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence. Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC's service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff's Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital's adult inpatient psychiatric unit. MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties. Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces.

Benefits: Dental insurance Health insurance Paid time off Training & development Vision insurance Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program Company OverviewMental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary The Mental Health Court Case Manager is responsible for monitoring and assisting individuals involved in the criminal justice system who exhibit impairment due to mental illness and/or co-occurring disorders. The focus of the position is serving individuals under court supervision via a deferred prosecution agreement monitored through Mental Health Court. The Mental Health Court Case Manager's goal is to enhance the independence, autonomy and quality of life of participants, while ensuring compliance with all judicial requirements to ensure public safety. Job Description Case Management Services: Develops, in conjunction with the individual served, family members, service providers and significant others, a general strategy to utilize strengths and address weaknesses identified through close monitoring and assessment. Learns as much as possible about the culture of individuals served and recognizes the influence his/her own background has on his/her understanding and response to cultural differences when interacting with individuals. Advocates for services and resources. Coordinates efforts to identify community resources and organizes efforts to provide a full continuum of needed services including mental health, substance abuse treatment, vocational services, housing options, healthcare, family services, community supports and ongoing recovery support services, as well as those services ordered by the courts. Helps coordinate the delivery of services as specified in the service plan. Monitors and evaluates effectiveness and the individual's satisfaction with services. Provides collateral information to and participates in the individual's treatment team. Assists in monitoring medications for effectiveness and side effects. Facilitates the acquisition of and continuance in the least restrictive environment available. Mental Health Court Services: Monitors individuals participating in Mental Health Court. Advises the court, attorneys, and treatment team of treatment and service alternatives. Monitors the progress of persons in jail and/or in community-based programs and provides regular updates to the court. Maintains close working relationships with the judicial assistants in the circuit, the Office of the Public Defender, the Office of the State Attorney and the Clerk of the Courts Office. Assists as a resource person to community case managers, Managing Entity staff, and jail/correctional personnel on an as needed basis in matters involving Mental Health Court. Completes regular risk assessments and monitors compliance with the deferred prosecution agreements to ensure public safety. Prepares written reports to the court, including placement plans, progress reports, violation reports and other correspondence. Compiles information on participant compliance with conditions of Mental Health Court requirements and assures it is accurately communicated to and considered in the treatment team's progress staffing, including the preparation of compliance and progress summaries for court status hearings. Attends and participates in weekly Mental Health Court staffing's and court hearings. Maintains accurate documentation in the record for each Mental Health Court participant and their compliance with court requirements and their progress in Mental Health Court. Provides competency restoration services as requested by the court. Maintains required contact with individuals served Assures the accuracy, completeness and confidentiality of clinical records. Assesses and monitors for risk, symptoms of trauma, and indications of abuse, neglect and/or abandonment. Uses appropriate reporting mechanisms. Qualifications In order to be considered, candidates must have a Bachelor's degree in Psychology, Social Work, Counseling, Criminal Justice or a related Human Services field from an accredited university or college (a related Human Services field is defined as one in which 30 hours of course work includes the study of human behavior and development) required. One year experience working with individuals with severe and persistent mental illness, substance abuse, or criminal justice system. Must complete the required Person to Person Case Management training within three months of employment and obtain a valid certification as Certified Case Manager from the Florida Certification Board within 6 months of employment. Each member of the Mental Health Court team must meet MHRC/RBHS vehicle driver requirements, to include a valid Florida Driver's License, automobile insurance coverage equal to or exceeding 50,000/100,000/50,000 split limits, and no more than eight points on their license for any combination of violations. Must demonstrate proficiency in the MHRC Electronic Health Records (EHR) and Patient Information System demonstrated within three months of employment. Proficiency of Microsoft Office Programs and the use of the Internet. Each employee contributes to the completeness and confidentiality of clinical records by ensuring documentation, paperwork and system entries meet internal and external guidelines for content, accuracy and timeliness. Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence. Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC's service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff's Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital's adult inpatient psychiatric unit. MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties. Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces.

Benefits: Dental insurance Health insurance Paid time off Signing bonus Vision insurance Benefits/Perks ***Sign On Bonus*** Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program Company OverviewMental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary Behavioral Health Assistants provide competency-based direct care to children, adolescents, and adults in our inpatient behavioral health units. Behavioral Health Assistants assist in providing a safe, clean, and therapeutic environment for our patients. These inpatient units provide crisis stabilization services and most patients are admitted involuntarily to the facility via the Baker Act, the mental health act of Florida. The normal length of stay on the unit for patients is typically 3-5 days. This is an ideal opportunity for an individual who is dedicated to providing a caring, therapeutic environment and who enjoys working in a team atmosphere. We provide a variety of training, including but not limited to Crisis Intervention, CPR, Diagnosis and Behaviors, Ethics, and Confidentiality. Each team member contributes to the completeness and confidentiality of clinical records by ensuring documentation, paperwork, and system entries meet internal and external guidelines for content, accuracy, and timeliness. Responsibilities Monitors behaviors and documents observed behaviors as indicated in the patient record. Provides ongoing attention and interaction with patients in order to establish supportive relationships, learn patient concerns and goals, and work to assist patients in achieving successful outcomes. Assists patients with personal hygiene and activities of daily living skills (ADLs) in accordance with age, cultural consideration, and level of functioning based on current acuity and diagnosis. Ensures implementation of the daily schedule that meets patients' needs and interests. Performs safety checks at a minimum of 15-minute intervals on patients in accordance with policy and procedure or as directed by the supervisor. Supervises patients during fresh air breaks and visitation periods. Remains knowledgeable of admission/discharge status, patient level and privileges/restrictions, special information, treatment plan, and unusual events. Performs and documents vital signs on patients, under the direct supervision of a Registered Nurse. Qualifications In order to be considered, candidates must have a High School Diploma or equivalent. Certified Nursing Assistant (CNA), Emergency Medical Technician (EMT), or Paramedic (PMD) certification is preferred. One year of experience working in direct patient care is preferred. Excellent customer service skills are essential and this individual must be able to interact appropriately with internal and external customers, including patients, families, caregivers, community service providers, supervisory staff, and other department professionals Position Details Day Shift: Monday through Friday, 7:00am to 3:30pm (rotating weekends)/ Adult Unit and Children and Adolescent Unit/ MHRC North and Adult Unit/ MHRC South Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence. Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC's service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff's Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital's adult inpatient psychiatric unit. MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties. Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces.

Ready to Change Lives-and Your Career? If you want to work in the field, respond to real-time mental health needs, and do work that truly matters, CGC is the place. We offer team support, clinical excellence, and the ability to make a lasting impact-all while helping shape the future of crisis care in Florida. For over 70 years, CGC has been a leader in children's mental health care across Northeast Florida-serving over 5,000 youth and 15,000 family members annually. We pioneered the first mobile crisis team in Jacksonville and continue to lead with trauma-informed, whole-family, whole-health care that changes lives. What You'll Do as a Mobile Response Team Therapist Step into the community as a front-line responder-supporting children and families during their most critical moments: * Respond in-person to crisis calls within 60 minutes to assess, de-escalate, and stabilize youth in real time. * Distinguish between behavioral emergencies and psychiatric crises using sound clinical judgment. * Provide immediate support, suicide prevention, and therapeutic insight while preserving dignity and safety. * Work to divert unnecessary Baker Acts and hospitalizations through effective, on-site intervention. * Collaborate with families, schools, law enforcement, and child welfare professionals. * Develop short-term safety plans and support transitions to appropriate follow-up care. Perks & Benefits You'll Love * $48,000-$50,000 starting salary * Discretionary annual bonus based on individual and company performance * Bilingual pay incentive * Generous PTO package * 401(k) with 3% employer match * Flexible Spending Plans (medical & dependent care) * Licensure supervision & professional development stipend * Licensure reimbursement * Ongoing mentorship + training with expert clinicians * Career growth in an agency with deep community trust Requirements What You Bring to the Team * A Master's degree in Counseling, Social Work, or Marriage & Family Therapy * 2+ years of experience working therapeutically with children/adolescents * Strong working knowledge of DSM/ICD diagnoses * Experience with Florida Baker Act procedures * A valid FL driver's license, clean driving record, and reliable transportation * Ability to think fast, stay calm, and act clinically in high-intensity moments Preferred: Current FL LCSW, LMHC, or LMFT * CGC is a Drug Free Workplace * ADA Disclaimer: In developing this job description, care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Benefits: Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program MHRC offers assistance with Clinical Supervision hours for Masters Level Registered Interns in full time positions. Company OverviewMental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary The Care Coordination - Suicide Prevention Team Leader Coordinates the delivery of “Zero Suicide” services provided by the Care Coordination Suicide Prevention team. Works with Crisis Stabilization Units (CSUs), inpatient psychiatric facilities, emergency departments, and domestic violence shelters to develop and implement protocols and coordination of services for eligible participants. Ensures delivery of services in compliance with the Zero Suicide framework. Provides training to other agencies on program services and ensures protocols are followed for coordination of care. Establish follow-up and care transition protocols and tracking to help ensure patient safety, especially among high risk adults in health or behavioral health care settings who have attempted suicide or experienced a suicidal crisis, including those with serious mental illnesses and/or substance use disorder(s). Ensures collection of data and outcomes to evaluate program effectiveness. Responsibilities Outreach and Interagency Collaboration: Leads the team in providing outreach to critical service providers (e.g., crisis stabilization units, inpatient facilities, emergency departments, domestic violence shelters), promoting awareness of Link to Life services and fostering collaborative relationships to strengthen support for high-risk individuals. Protocol and Workflow Development: Establishes and refines protocols with key community partners to ensure alignment with the Zero Suicide framework, facilitating seamless transitions and continuity of care across levels of service. Service Delivery and Compliance Oversight: Monitors the delivery of screenings, risk assessments, and follow-up services to ensure adherence to the Zero Suicide model and MHRC's standards for timely, effective interventions. Assessment Review: Performs detailed reviews of initial and ongoing risk assessments (e.g., C-SSRS, biopsychosocial evaluations) and safety plans for all individuals enrolled in the pathway, ensuring each care plan is comprehensive, individualized, and integrates evidence-based suicide prevention interventions. Collaborates and advocates with treatment providers across departments to incorporate multidisciplinary input into the development and ongoing review of care plans, supporting cohesive and responsive client care. Risk Flag Management: Oversees management of client risk flags to confirm that all individuals assessed as moderate to high risk of suicide are enrolled in the MHRC Suicide Care Management Pathway within 24 hours of a positive risk assessment. Ensures timely updates to flags and coordinates follow-up actions in line with agency protocols. Safety Planning and Lethal Means Counseling: Ensures the development of individualized safety plans and the provision of lethal means counseling for all enrolled participants, with documentation updated on the same day to reflect ongoing risk management. Follow-Up Protocols: Monitors adherence to structured follow-up intervals, including immediate contact within 24-48 hours of enrollment, weekly follow-ups for the first 30 days, and continued check-ins at 30, 60, 90, 120, and 180 days, adjusting as necessary based on client risk levels. Missed Appointments and Crisis Response: Ensures follow-up within 8 hours of missed appointments, implementing wellness checks, emergency contact outreach, or other escalations as needed per Zero Suicide engagement standards. Transition and Discharge Planning: Guides the team in developing transition and discharge plans for clients moving to lower levels of care, coordinating with other providers to ensure smooth, supportive handoffs and continuity of treatment. Team Supervision: Provides direct supervision to Care Coordinators and Clinicians, holding regular individual and team meetings to review caseloads, engagement strategies, and adherence to follow-up protocols. Productivity and Quality Assurance: Oversees team productivity and service quality, ensuring compliance with agency performance standards, data accuracy, and adherence to Zero Suicide practices. Direct Intervention: Provides direct client services as needed, serving as a backup for Care Coordinators during crisis interventions, follow up services and urgent assessments. Clinical Guidance and Case Oversight: Supports team members in complex cases by providing expertise in areas such as lethal means counseling and crisis management, ensuring high-quality, responsive care. On-Call Rotation: Participates in a 24/7 on-call rotation, ensuring round-the-clock coverage for emergencies, including after-hours and weekend support for crisis situations. Reporting and Documentation: Compiles and submits monthly reports on program outcomes, tracking team performance, client engagement, and compliance with follow-up schedules. Reviews documentation and billing for accuracy in alignment with agency policies. Internal and External Training: Develops and conducts training for both MHRC staff and external community partners on Link to Life services, Zero Suicide protocols, and suicide risk management, strengthening interagency coordination and enhancing support for high-risk populations. Qualifications In order to be considered, Bachelor's degree from an accredited university or college with a major in counseling, social work, psychology, criminal justice or a related Human Services field (a related Human Service field in on in which major course work includes the study of human behavior or development) and three years' of experience working with adults experiencing serious mental illness. One year of supervisory experience required. OR Master's degree from an accredited university or college with a major in counseling, social work, psychology, criminal justice or a related Human Services field (a related Human Service field is one in which major course work includes the study of human behavior or development) and one year of experience working with adults experiencing serious mental illness. One year of supervisory experience required. Ability to complete competencies assigned to position as outlined in the Orientation Competency Form. Proficiency in Microsoft Office, Outlook and the use of the Internet. Proficiency in the RBHS/MHRC Electronic Health Records (EHR) and Patient Information System demonstrated within three months of employment. Position DetailsThis position is a Full Time Days position. Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence. Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC's service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff's Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital's adult inpatient psychiatric unit. MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties. Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces.

Benefits: Dental insurance Health insurance Paid time off Training & development Vision insurance Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program MHRC offers assistance with Clinical Supervision hours for Masters Level Registered Interns in full time positions. Company OverviewMental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary The Multidisciplinary Forensic Team (MFT) is a comprehensive approach to divert individuals with severe and persistent mental illness from involvement in the criminal justice system, as well as commitment to Forensic State Hospital Facilities and other residential forensic programs by providing community-based services and supports.The Clinician provides needed treatment, rehabilitation, and support services to individuals served by the MFT program with the goal of diverting these individuals from the criminal justice system or commitment to a Forensic State Mental Health Treatment Facility. Promotes recovery, empowerment, self-determination and decision-making for each MFT participant. Responsibilities Provides treatment, rehabilitation, and support services in accordance with the Office of Mental Health and Substance Abuse Guidance document for Forensic Multidisciplinary Team (MFT), which is adapted from the Florida for Assertive Community Treatment (FACT) model. Provides initial and ongoing assessments. Takes a lead role in the provision of treatment, rehabilitation, and support services. Provides direct clinical services to persons served by the program on an individual, group and family basis. Provides service coordination for an assigned group of individuals, which includes monitoring activities on the individual's recovery plan, conditional release plan, and competency restoration services. Participates in scheduling team services. Participates in the team organizational meetings. Provides crisis intervention as necessary, including evenings, weekends and holidays hours as assigned. Participates in providing 24 hour a day on call coverage for the MFT program. Assists the psychiatrist/ARNP in medication management and in monitoring individual's medications for effectiveness and side effects. Provides stage-based substance abuse treatment and motivational interviewing through both individual and group meetings. Advocates for individuals to ensure acquisition of necessary social services to include activities of daily living, including medical, dental, legal, housing, and entitlements and monitors and evaluates the effectiveness of the service and the person's satisfaction. Facilitates each person's acquisition of and continuance of housing in the least restrictive environment available contingent upon court requirements. Facilitates case conferences and family conferences, as needed. Assesses and develops the individual's natural support system. Communicates the needs of individuals served to the MFT team. Assists with competency restoration training. Assists with the completion of reports to the Court. Attends Court hearings. Assesses and monitors for risk, symptoms of trauma, and indications of abuse, neglect and/or abandonment. Uses appropriate reporting mechanisms. Assures the accuracy, completeness and confidentiality of clinical records. Documents or obtains documentation of past medical, psychiatric and social history for each person served by the program. Maintains current and comprehensive information in each record. Completes clinical records within established time. Ensures records are maintained according to MHRC policies and procedures and in accordance with contractual and licensing requirements. Develops and maintains the individual's recovery plan in coordination with other MFT team members. Ensures recovery plans contain all required services and signatures (including psychiatrist/ARNP). Coordinates recovery plan reviews/addendums, when clinically appropriate. Maintains administrative records and responsibilities. Maintains all records required for the completion of the monthly report(s). Completes monthly report (s) within scheduled time period. Qualifications In order to be considered, candidates must have a Master's degree in Psychology, Counseling, Social Work, Psychiatric Rehabilitation or a related Human Services field from an accredited university or college (a related Human Services field is defined as one in which 30 hours of course work includes the study of human behavior and development) and experience working with persons with severe and persistent mental illness required. DBT experience preferred. Valid Florida Registered Intern (IMH, ISW, or IMT) or valid Florida License (LMHC, LCSW, or LMFT) preferred. Each member of the MFT team must meet MHRC/RBHS vehicle driver requirements, including a valid Florida Driver's License, automobile insurance coverage equal to or exceeding 50,000/100,000/50,000 split limits, and no more than eight points on their license for any combination of violations. The Clinician Must exercise discretion and judgment by making sound decisions independently on a daily basis. This includes, but is not limited to, recognizing life threatening situations, safety risks, abuse, neglect, or other emergencies and responding appropriately. Must demonstrate proficiency in the MHRC Electronic Health Records (EHR) and Patient Information System demonstrated within three months of employment. Proficiency of Microsoft Office Programs and the use of the Internet. Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including patients, families, caregivers, community service providers, supervisory staff and other department professionals. Each employee contributes to the completeness and confidentiality of clinical records by ensuring documentation, paperwork and system entries meet internal and external guidelines for content, accuracy and timeliness. Requires ability to travel to satellite facilities, community agencies, and other community based settings (i.e. hospitals, jails, etc.), and make home visits approximately 75% of the time. Homes and some community based settings may not be wheelchair accessible. Position Details Full Time Shift: Monday through Friday (rotating weekends, on-call, and holidays) Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence. Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC's service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff's Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital's adult inpatient psychiatric unit. MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties. Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces.

Job DescriptionBenefits: Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program Company Overview Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary The primary objective of the Cook is to prepare and serve three meals and two snacks daily, ensuring compliance with nutritional requirements. This position would maintain adherence with all cleaning and sanitation requirements and requires interaction with individuals who have a mental illness. Responsibilities Prepares breakfast, lunch and dinner. Supervises serving of breakfast, lunch and dinner. Assists with clean-up of meals. Adheres to cleaning schedule-keeping work area clean at all times. Assists with rotating stock and storing of all food items in proper area. Requests all food items needed from Food Services Director. Prepares two snacks (3 p.m. and 8 p.m.) daily, or as directed by the meal schedule. Demonstrates knowledge about all governing regulations relating to sanitary food service, as outlined by State of Florida, Department of Health, and County Health Department. Qualifications In order to be considered, candidates are required to have a High School diploma or equivalent preferred. One year of institutional or hospitality cooking preferred. ServSafe Manager certification required within 60 days of hire. Must be able to maintain certification throughout employment. Excellent customer service skills are essential and the Cook must be able to interact appropriately with internal and external customers, including individuals served, families, caregivers, community service providers, supervisory staff and other department professionals. Requires ability to travel to satellite facilities as requested. Position Details Full Time: Monday through Friday, 11:00am to 7:00pm, with rotating 7:00am to 3:00am (rotating weekends and holidays). Monday through Friday, 7:00am to 3:00pm, with rotating 11:00am to 7:00pm (rotating weekends and holidays). Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.

Job DescriptionBenefits: Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks ***SIGN ON BONUS AVAILABLE Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program Company Overview Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary The Emergency Services Department serves the child, adolescent, and adult populations. This is an ideal opportunity for an employee who enjoys working in a team atmosphere and is dedicated to providing quality behavioral health care. The Evaluator assesses individuals in psychiatric crisis who may need inpatient treatment by conducting mental health screening evaluations. Determines and implements appropriate dispositions and provides appropriate referrals to community resources. Assures the accuracy, completeness, and confidentiality of clinical records Responsibilities Conducts emergency mental health screenings on individuals who enter the facility either voluntarily or through the Baker Act. Using Baker Act criteria and DSM V standards evaluate and assess any crisis telephone calls and/or walk-ins to determine the need for services. Conducts emergency evaluations and/or arranges/refers for services as indicated. Provides Crisis Intervention. Coordinates patient transfers to community hospitals. Coordinates with insurance companies to obtain pre-certifications and authorizations for treatment and services. Completes required documentation and reporting. Qualifications In order to be considered candidates must have either a Bachelors degree or Masters degree in psychology, social work, counseling, or a related field and one year experience working with the chronically mentally ill population. The Evaluator needs to be able to make sound decisions independently on a daily basis, including but not limited to recognizing emergencies and life-threatening situations and responding appropriately. Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including families, caregivers, community service providers, supervisory staff, and other department professionals. Proficiency in Microsoft Office Programs, Outlook, and use of the Internet required. Position Details This is a full time evenings position, Monday through Friday, 12:00am to 8:30am/ MHRC North Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.