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Become A Child Support Specialist

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Working As A Child Support Specialist

  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Resolving Conflicts and Negotiating with Others
  • Organizing, Planning, and Prioritizing Work
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • $55,858

    Average Salary

What Does A Child Support Specialist Do

Social workers help people solve and cope with problems in their everyday lives. One group of social workers—clinical social workers—also diagnose and treat mental, behavioral, and emotional issues.   

Duties

Social workers typically do the following:

  • Identify people and communities in need of help
  • Assess clients’ needs, situations, strengths, and support networks to determine their goals
  • Help clients adjust to changes and challenges in their lives, such as illness, divorce, or unemployment
  • Research, refer, and advocate for community resources, such as food stamps, childcare, and healthcare to assist and improve a client’s well-being
  • Respond to crisis situations such as child abuse and mental health emergencies
  • Follow up with clients to ensure that their situations have improved
  • Evaluate services provided to ensure that they are effective
  • Develop and evaluate programs and services to ensure that basic client needs are met
  • Provide psychotherapy services

Social workers help people cope with challenges in their lives. They help with a wide range of situations, such as adopting a child or being diagnosed with a terminal illness.

Social workers may work with children, people with disabilities, and people with serious illnesses and addictions. Their work varies based on the type of client they are working with.

Some social workers work with groups, community organizations, and policymakers to develop or improve programs, services, policies, and social conditions. This focus of work is referred to as macro social work.

Advocacy is an important aspect of social work. Social workers advocate or raise awareness with and on behalf of their clients and the social work profession on local, state, and national levels.

The following are examples of types of social workers:

Child and family social workers protect vulnerable children and help families in need of assistance. They help families find housing or services, such as childcare, or apply for benefits, such as food stamps. They intervene when children are in danger of neglect or abuse. Some help arrange adoptions, locate foster families, or work to reunite families.

Clinical social workers—also called licensed clinical social workers—diagnose and treat mental, behavioral, and emotional disorders, including anxiety and depression. They provide individual, group, family, and couples therapy; they work with clients to develop strategies to change behavior or cope with difficult situations; and they refer clients to other resources or services, such as support groups or other mental health professionals. Clinical social workers can develop treatment plans with the client, doctors, and other healthcare professionals and may adjust the treatment plan if necessary based on their client’s progress. They may also provide mental healthcare to help children and families cope with changes in their lives, such as divorce or other family problems.

Many clinical social workers work in private practice. In these settings, clinical social workers also perform administrative and recordkeeping tasks, such as working with insurance companies in order to receive payment for their services. Some work in a group practice with other social workers or mental health professionals.

School social workers work with teachers, parents, and school administrators to develop plans and strategies to improve students’ academic performance and social development. Students and their families are often referred to social workers to deal with problems such as aggressive behavior, bullying, or frequent absences from school.

Healthcare social workers help patients understand their diagnosis and make the necessary adjustments to their lifestyle, housing, or healthcare. For example, they may help people make the transition from the hospital back to their homes and communities. In addition, they may provide information on services, such as home healthcare or support groups, to help patients manage their illness or disease. Social workers help doctors and other healthcare professionals understand the effects that diseases and illnesses have on patients’ mental and emotional health.

Some healthcare social workers specialize in geriatric social work, hospice and palliative care, or medical social work:

  • Geriatric social workers help senior citizens and their families. They help clients find services, such as programs that provide older adults with meals or with home healthcare. They may provide information about assisted living facilities or nursing homes, or work with older adults in those settings. They help clients and their families make plans for possible health complications or for where clients will live if they can no longer care for themselves.
  • Hospice and palliative care social workers help patients adjust to serious, chronic, or terminal illnesses. Palliative care focuses on relieving or preventing pain and other symptoms associated with serious illness. Hospice is a type of palliative care for people who are dying. Social workers in this setting provide and find services, such as support groups or grief counselors, to help patients and their families cope with the illness or disease.
  • Medical social workers in hospitals help patients and their families by linking patients with resources in the hospital and in their own community. They may work with medical staff to create discharge plans, make referrals to community agencies, facilitate support groups, or conduct followup visits with patients once they have been discharged.

Mental health and substance abuse social workers help clients with mental illnesses or addictions. They provide information on services, such as support groups and 12-step programs, to help clients cope with their illness. Many clinical social workers function in these roles as well.

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How To Become A Child Support Specialist

Although most social workers need a bachelor’s degree in social work, clinical social workers must have a master’s degree and 2 years of post-master’s experience in a supervised clinical setting. Clinical social workers must also be licensed in the state in which they practice.

Education

A bachelor’s degree in social work (BSW) is the most common requirement for entry-level positions. However, some employers may hire workers who have a bachelor’s degree in a related field, such as psychology or sociology.

A BSW prepares students for direct-service positions such as caseworker or mental health assistant. These programs teach students about diverse populations, human behavior, social welfare policy, and ethics in social work. All programs require students to complete supervised fieldwork or an internship.

Some positions require a master’s degree in social work (MSW), which generally takes 2 years to complete. Master’s degree programs in social work prepare students for work in their chosen specialty by developing clinical assessment and management skills. All programs require students to complete a supervised practicum or an internship.

A bachelor’s degree in social work is not required in order to enter a master’s degree program in social work. Although a degree in almost any major is acceptable, courses in psychology, sociology, economics, and political science are recommended. Some programs allow graduates with a bachelor’s degree in social work to earn their master’s degree in 1 year.

In 2015, there were more than 500 bachelor’s degree programs and more than 200 master’s degree programs accredited by the Council on Social Work Education.

Some universities offer doctoral programs in social work, where students can earn a Doctorate of Social Work (DSW) or a Ph.D. Most doctoral programs in social work require students to have a master’s in social work and experience in the field. Many doctor’s students go on to work as postsecondary teachers.

Licenses, Certifications, and Registrations

Most states have licensure or certification requirements for nonclinical social workers. Requirements vary by state.

All states require clinical social workers to be licensed. However, some states provide exemptions for clinical social workers who work in government agencies. Becoming a licensed clinical social worker requires a master’s degree in social work and a minimum of 2 years of supervised clinical experience after graduation. After completing their supervised experience, clinical social workers must pass a clinical exam to be licensed.

Because licensing requirements vary by state, those interested should contact their state board. For more information about regulatory licensure boards by state, contact the Association of Social Work Boards.

Important Qualities

Communication skills. Clients talk to social workers about challenges in their lives. To effectively help, social workers must be able to listen to and understand their clients’ needs.

Empathy. Social workers often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Being able to work with different groups of people is essential for social workers. They need strong people skills to foster healthy and productive relationships with their clients and colleagues.

Organizational skills. Social workers must help and manage multiple clients, often assisting with their paperwork or documenting their treatment.

Problem-solving skills. Social workers need to develop practical and innovative solutions to their clients’ problems.

Time-management skills. Social workers often have many clients and administrative responsibilities. They must effectively manage their time to provide adequate service to all of their clients.

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Child Support Specialist Jobs

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Child Support Specialist Career Paths

Child Support Specialist
Case Manager Program Manager General Manager
Account Manager
5 Yearsyrs
Home Health Aid Case Manager Special Education Teacher
Assistant Principal
10 Yearsyrs
Correction Officer Security Officer Residential Counselor
Assistant Program Manager
5 Yearsyrs
Clinician Registered Nurse Supervisor Case Management Specialist
Case Management Supervisor
7 Yearsyrs
Lead Teacher Assistant Director Office Manager
Case Manager
5 Yearsyrs
Program Coordinator Assistant Director
Center Director
7 Yearsyrs
Support Specialist Family Support Specialist Children's Service Worker
Children's Service Supervisor
6 Yearsyrs
Program Manager Service Director Clinical Social Worker
Clinical Care Manager
9 Yearsyrs
Case Manager Therapist
Clinical Director
9 Yearsyrs
Social Worker Program Director Chairperson
Dean
5 Yearsyrs
Therapist Clinical Supervisor Program Director
Division Director
10 Yearsyrs
Support Specialist Case Manager Clinician
Health Care Manager
8 Yearsyrs
Program Manager Program Administrator Therapist
Mental Health Consultant
7 Yearsyrs
Social Worker Specialist Licensed Practical Nurse
Resident Services Director
6 Yearsyrs
Correction Officer Home Health Aid Direct Support Professional
Residential Manager
5 Yearsyrs
Program Coordinator Project Coordinator Operations Manager
Service Director
10 Yearsyrs
Home Health Aid Specialist Program Manager
Service Program Manager
9 Yearsyrs
Lead Teacher Office Manager Case Manager
Social Work Case Manager
6 Yearsyrs
Therapist Program Director
Unit Director
5 Yearsyrs
Service Specialist Loan Documentation Specialist Loan Servicing Specialist
Work Director
5 Yearsyrs
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Do you work as a Child Support Specialist?

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Do you work as a Child Support Specialist?

Child Support Specialist Demographics

Gender

Female

78.7%

Male

19.3%

Unknown

2.0%
Ethnicity

White

63.5%

Hispanic or Latino

15.4%

Black or African American

11.1%

Asian

6.1%

Unknown

3.9%
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Foreign Languages Spoken

Spanish

65.0%

French

10.7%

Arabic

2.9%

Russian

1.9%

Greek

1.9%

German

1.9%

Amharic

1.9%

Hebrew

1.9%

Swedish

1.0%

Gujarati

1.0%

Hindi

1.0%

Somali

1.0%

Mandarin

1.0%

Hungarian

1.0%

Ukrainian

1.0%

Tigrinya

1.0%

Carrier

1.0%

Tagalog

1.0%

Hausa

1.0%

Portuguese

1.0%
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Child Support Specialist Education

Schools

Ball State University

24.3%

University of Phoenix

14.0%

University of Central Oklahoma

5.8%

Capella University

4.8%

Webster University

4.5%

Texas State University

4.5%

Walden University

4.5%

University of Texas at San Antonio

3.8%

West Virginia University

3.4%

Ashford University

3.1%

Liberty University

3.1%

Oklahoma State University

3.1%

Arizona State University

2.7%

Texas Tech University

2.7%

Marshall University

2.7%

Louisiana Tech University

2.7%

University of Oklahoma

2.7%

Grand Canyon University

2.7%

Northeastern State University

2.4%

Indiana University - Purdue University Indianapolis

2.4%
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Majors

Psychology

16.2%

Business

13.1%

Criminal Justice

11.6%

Social Work

9.5%

Sociology

5.0%

Human Development

4.9%

Human Services

4.7%

Communication

3.5%

Nursing

3.3%

School Counseling

2.9%

General Studies

2.9%

Education

2.9%

Human Resources Management

2.9%

Mental Health Counseling

2.7%

Liberal Arts

2.5%

Elementary Education

2.5%

Accounting

2.4%

Legal Support Services

2.3%

Counseling Psychology

2.2%

Early Childhood Education

2.1%
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Degrees

Bachelors

42.2%

Masters

21.0%

Other

19.6%

Associate

9.9%

Certificate

3.7%

Doctorate

2.6%

Diploma

0.9%

License

0.2%
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Top Skills for A Child Support Specialist

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  1. Child Support Cases
  2. Court Hearings
  3. Child
You can check out examples of real life uses of top skills on resumes here:
  • Serve as an expert on intergovernmental child support cases and provide appropriate directives and/or guidelines to ensure effective program management.
  • Manage a daily case load, set Administrative weekly court hearings; attend monthly district court hearings at the court house.
  • Structured daily living activities and supervised milieu for emotionally disturbed children and adolescents in this residential treatment program.
  • Evaluated eligibility and analyzed financial information to produce accurate calculations for child support orders.
  • Facilitated training of new representatives in customer service techniques, and company policies.

What is it like to work as a Child Support Specialist

5.0

Child Support Professional

March 9, 2019 on Zippia

What was your job title?

Child Support Specialist.. Show More

What do you like the most about working as Child Support Specialist?

I enjoy working with the families to get to a middle ground. The reward of completing a case is and having broken families look to you for hope / help. In the end supportting single parents meet their family goals... Show More

What do you NOT like?

The stress of not finding absent parents or passing on information that a case is no longer enforceable... Show More

How Would You Rate Working As a Child Support Specialist?

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Top Child Support Specialist Employers

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Jobs From Top Child Support Specialist Employers

Child Support Specialist Videos

A day in the life of a Special Education teacher

A day in the life of a general pediatrics resident at Nationwide Children's Hospital

Training Series: Child Support in California

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