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Child support specialist skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Dr. Thomas Dearden Ph.D.,
Kacie Blalock Ph.D.
Child support specialist example skills
Below we've compiled a list of the most critical child support specialist skills. We ranked the top skills for child support specialists based on the percentage of resumes they appeared on. For example, 9.1% of child support specialist resumes contained customer service as a skill. Continue reading to find out what skills a child support specialist needs to be successful in the workplace.

15 child support specialist skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how child support specialists use customer service:
  • Responded to client inquiries by phone or written correspondence and maintained quality customer service and confidentiality.
  • Conducted seminars at annual statewide conferences on creative enforcement, collections and customer service.

2. Social Work

Here's how child support specialists use social work:
  • Organized seminars and presented information about the new program to area pediatricians, nurses, social workers and school guidance counselors.
  • Handed out medication, established stable and safe environment, provided behavioral assessments to social workers on children's behalf.

3. Child Support Cases

Here's how child support specialists use child support cases:
  • Reviewed child support cases and determined distribution of court-ordered child support payments and also administratively established certain child support obligations.
  • Serve as an expert on intergovernmental child support cases and provide appropriate directives and/or guidelines to ensure effective program management.

4. Court Orders

Here's how child support specialists use court orders:
  • Prepared and monitored petitions and/or status letters to enforce out-of-state court orders.
  • Monitored compliance of court orders and initiated appropriate actions when delinquent.

5. Child Support Orders

Here's how child support specialists use child support orders:
  • Perform duties related to establishing paternity, child support orders, negotiating agreements for payments and health insurance coverage
  • Assisted County Prosecutors in establishing paternity and establishing and enforcing child support orders

6. Child Support Enforcement

Here's how child support specialists use child support enforcement:
  • Prepared and presented testimony for judicial and administrative hearings related to child support enforcement and collection.
  • Represent the Family Support Division-Child Support Enforcement at administrative hearings or Court proceedings when necessary.

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7. State Agencies

State Agencies, also called government agencies, are organizations associated with the government that oversee various aspects of society. These handles often handle administrative paperwork to ensure all laws, rules, and regulations are followed. State agencies include the Tennessee Valley Authority, Washington State Department of Labor, and Texas Health and Human Services Commission.

Here's how child support specialists use state agencies:
  • Coordinated genetic testing arrangements with certified medical facilities and other State Agencies.
  • Responded to queries from clients, employers, law enforcement, attorneys, court personnel and state agencies.

8. Health Insurance

Here's how child support specialists use health insurance:
  • Participated in mediation hearings to negotiate agreements for child support payments and health insurance coverage.
  • Obtained and enforced health insurance orders and benefits enrollment requirements for custodial and/or non-custodial parent.

9. Non-Custodial Parents

Here's how child support specialists use non-custodial parents:
  • Analyze and negotiate voluntary agreements for payment of arrears with custodial and non-custodial parents.- Perform other related duties as needed administratively.
  • Investigated non-custodial parents regarding current employment, work history, background history, and referred non-custodial parents to employment programs.

10. State Laws

Here's how child support specialists use state laws:
  • Maintain and enforce child support payments for dependent children in accordance with Federal and State laws, rules, and regulations.
  • Verified all information collected was accurate and adhere to regulations in accordance with Federal and State laws.

11. Subpoenas

Subpoenas are formal and legal documents issued mostly by a court or some other government agency that demands the presence of the person the document is addressed to, to show up at court. Subpoenas are issued to individuals whom the court wants to appear either as a witness in a particular case in order to testify or to provide any evidence such as an object or a document.

Here's how child support specialists use subpoenas:
  • Prepared calendars by using information from subpoenas.
  • Utilize locating systems, negotiate agreements, file motions and prepare subpoenas.

12. Criminal Justice

Here's how child support specialists use criminal justice:
  • Provide care for trouble juveniles that are in the Criminal Justice system.
  • Acted as liaison between clients and the criminal justice system.

13. Child Support

Here's how child support specialists use child support:
  • Verified existing data in the automated child support system to ensure data reliability in conjunction with state and federal reporting guidelines.
  • Demonstrate the adept ability to effectively utilize automated system to execute and document child support actions while maintaining optimal productivity.

14. Mediation

Here's how child support specialists use mediation:
  • Schedule court appearances and appointments for Family Court Commissioner, Director of Mediation Services, and Corporation Counsel.
  • Represent the State and Family court mediation to assist clients.

15. Administrative Hearings

Administrative hearings are like trial proceedings done before an administrative agency or court judge. They are however shorter than regular trials but the evidence is provided and testimonies entertained just like fair hearings. However, administrative hearings are hearings that involve disputes under government agencies and are more informal in nature. The hearings are characterized by facts obtained and leads to the resolution of cases under the authority of government agencies.

Here's how child support specialists use administrative hearings:
  • Prepare cases for administrative hearings to negotiate enforcement to prevent referring case to a magistrate/judge.
  • Scheduled Customer Orientation for Local Establishment/Administrative Hearings, and Group Conferences.
top-skills

What skills help Child Support Specialists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What type of skills will young child support specialists need?

Dr. Thomas Dearden Ph.D.Dr. Thomas Dearden Ph.D. LinkedIn profile

Assistant Professor of Sociology, Virginia Polytechnic Institute and State University

Indeed, the way we work is changing. The skills that young graduates will need are diverse. Transferable skills and soft skills will certainly be marketable. These include traditional crafts such as communication, but I also think the world expects more empathy from its employees. Young graduates with an understanding of racism, sexism, and environmental responsibility will become increasingly important.

What hard/technical skills are most important for child support specialists?

Kacie Blalock Ph.D.

Associate Professor; Director, Master of Counseling, Louisiana State University at Shreveport

It is important that counselors are able to effectively take notes and summarize progress, interpret assessments, memorize and recall information, and keep clear yet concise records.
Do you want to know more?
Read more about what experts have to say about child support specialist

List of child support specialist skills to add to your resume

Child support specialist skills

The most important skills for a child support specialist resume and required skills for a child support specialist to have include:

  • Customer Service
  • Social Work
  • Child Support Cases
  • Court Orders
  • Child Support Orders
  • Child Support Enforcement
  • State Agencies
  • Health Insurance
  • Non-Custodial Parents
  • State Laws
  • Subpoenas
  • Criminal Justice
  • Child Support
  • Mediation
  • Administrative Hearings
  • CPR
  • Court Hearings
  • Law Enforcement
  • Technical Assistance
  • Crisis Intervention
  • Child Abuse
  • Federal Laws
  • Bench Warrants
  • Federal Regulations
  • DHS
  • Prince
  • Child Support Obligations
  • Management System
  • Enforcement Actions
  • Telephone Calls
  • Legal Issues
  • Computer System
  • Crisis Situations
  • Absent Parents
  • Community Resources
  • Legal Pleadings
  • Child Support Payments
  • Legal Action
  • Direct Care
  • District Court
  • Incident Reports
  • Customer Inquiries
  • Family Court
  • Social Development
  • Medical Support Orders
  • Therapeutic Crisis
  • Court Dates
  • Court Proceedings
  • TCI

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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