Front Office Clerk
The Children's Clinic job in Long Beach, CA
If you want to work for a growing system of community health centers which is committed to providing quality care for patients of all ages and to the growth, education, and development of its staff, then TCC Family Health has a great employment opportunity for you as a Front Office Clerk.
Position Summary:
The Front Office Clerk is responsible for activities that result in complete, accurate and timely admission and registration of all patients prior to being seen by a medical provider at TCC Family Health,
“Serving Children and Their Families”
(TCC). The registration process includes completing accurate and timely data entry of patient demographic and insurance information into the practice management system (EPIC), verifying insurance eligibility and enrolling un-insured patients into programs for the uninsured. The front office clerk must complete pertinent registration and enrollment forms and enter patient demographic information into various internet-based computer application systems. The front office clerk adheres to all patient confidentiality policies and is responsible for carrying out job assignments in a pleasant and respectful manner. This employee must be responsible, reliable and dependable.
ESSENTIAL JOB FUNCTIONS:
Maintains a professional demeanor and excellent customer service with patients, providers, outside agencies and management staff.
Maintains accurate registration of patient insurance and demographic information in the electronic health record or practice management system.
Collects co-payments and patient payments and accurately records and logs all payments received into the practice management system and cash logs.
Verifies insurance eligibility using an automated electronic verification system, POS device or internet.
Accurately screens and enrolls un-insured patients into various programs for the uninsured (i.e. California Health Department Program (CHDP) gateway, Family Pact, LA County Un-Insured Programs, and Sliding Fee Scale Program).
Answers phone calls and sends out new appointments and appointment reminders to specific patient populations.
Adheres to all patient confidentiality policies and carries out all tasks in a pleasant and respectful manner.
Maintains own stock of necessary forms and supplies needed to carry out job assignments.
Provides information and education to our patients on programs for the uninsured.
Provides helpful answers to inquiries made by patients and staff regarding programs and services offered at TCC.
Collaborates with back office staff in order to achieve efficient workflow.
Completes billing reports accurately and in a timely manner.
Meets daily benchmarks for completing all data entry of patient demographics and insurance information into the electronic health record.
Collaborates with members of the team to ensure daily patient care productivity goals are met.
Serves as a resource to staff and providers in the use of the electronic health record (EHR).
Participates in training new members of the staff.
Answers phone calls, screens callers, relays messages and greets visitors in a professional and compassionate manner.
Takes messages for clinic personnel using TCC protocol.
Completes and prepares various types of administrative medical forms for outside agencies.
Processes requests for Protected Health Information following TCC protocol.
EDUCATION/QUALIFICATIONS:
Completion of high school or equivalent and 1-3 years of experience in a medical office setting preferred.
Ability to type 35-45 wpm.
Bilingual English/Spanish preferred.
Medical and insurance terminology knowledge preferred.
Proficient in Microsoft Word, Microsoft Excel, Internet, Email, Practice Management Systems, and Electronic Health Records preferred.
Excellent written / verbal, and interpersonal skills
Uses mathematical abilities in order to determine program eligibility for our patients.
Treats individuals of diverse ethnic and cultural backgrounds with respect and exceptional customer service.
Works independently, show initiative and works productively within a team environment.
Maintains a high level of professionalism and confidentiality.
The Company
For over 80 years, TCC Family Health, "Serving Children and Their Families" has been dedicated to providing comprehensive healthcare in a culturally sensitive and linguistically appropriate manner to medically underserved, low-income and high-risk populations in Long Beach and surrounding communities. The Clinic is a true medical home for greater Long Beach and surrounding communities providing medical care and counseling for well-child visits, acute and chronic care, adult clinic, community outreach, and education, immunizations, laboratory testing, prescribed medications, and linkage to community resources in (11) clinic sites.
GENEROUS COMPANY BENEFITS:
· Medical, Dental, & Vision Insurance
· Company Paid Life Insurance
· 401k with Employer contribution
· Employee Assistance Program (EAP)
· Flexible Spending Account (FSA)
· AFLAC
· United PetCare Program
· Paid Time Off (PTO) - 22.9 days per year
TCC Family Health is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the Los Angeles Fair Chance Ordinances.
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Auto-ApplyBachelor of Social Work
The Children's Clinic job in Long Beach, CA
TCC Family Health was founded in 1939 by a group of physicians and community leaders who recognized the importance of access to health care for all children, particularly those who are from low-income families and who are at risk for health problems. For over 80 years, TCC Family Health has been dedicated to eliminating barriers to care, to improve health and lower health systems cost by expanding cost-effective, meaningful and innovative health care programs that work and providing comprehensive healthcare in a culturally sensitive and linguistically appropriate manner to medically underserved, low-income and high-risk populations in Long Beach and surrounding communities.
Job Summary:
The Bachelor of Social Work (BSW) is responsible for providing and coordinating behavioral health services for patients as part of an integrative model of care within the primary care setting. The BSW collaborates with and assists primary care and behavioral health staff as well as other internal and external service providers in order to effectively manage mental health and substance use conditions and support physical health outcomes. The BSW coordinates behavioral health referrals, screens patients using structured instruments, educates patients about mental health and substance use conditions and treatment options, and monitors symptoms and response to services.
Under the direct supervision of the Director of Behavioral Health, this position supports the TCC clinical care team, including LCSWs, LMFTs, AMFTs, ACSWs, Clinic Managers and Primary Care Providers and other staff. Independent judgment is required to plan, prioritize and organize diversified caseload with professionalism and discretion. The position continually requires demonstrated poise, tact and diplomacy in working with a diverse group of internal and external partners.
The BSW supports the organization's mission, vision and values by exhibiting the following behaviors: excellence and competence, collaboration and teamwork, innovation, respect, empathy, caring, commitment to our community and accountability and ownership. This position strives to be efficient, effective and collaborative and to demonstrate professionalism, accountability, while following departmental and clinic policies, procedures and protocols.
This position specifically supports the development and provision of trauma-informed care services across the lifespan.
Essential Job Functions:
Respond to “warm hand offs” and referrals from primary care providers.
Screen patient needs to determine the appropriate level of services, in consultation with supervision.
Based on patient needs, provide case management services to coordinate needed mental health, physical health and substance use resources and supportive services.
Make referrals for internal therapy for mild to moderate patients or external referrals for specialty mental health services.
Follow-up on referrals of patients through in-person visits, phone calls and letters.
Assist the care team with assessing patients, developing treatment plans and interventions.
Actively engage patients in obtaining needed behavioral health and physical health services.
Monitor patient progress with goals and provide appropriate follow-up services.
Schedule routine appointments and manage schedules so as to address emergent issues in a timely manner.
Provide linkage to services and coordinate communications between internal and external service providers.
Schedule routine appointments and manage a schedule to assure the ability to address emergent issues in a timely manner.
Obtain appropriate consultation with supervision as needed.
Complete written documentation according to program standards and timelines in the electronic health system.
Participate in individual and group supervision as required.
Attend staff meetings and trainings as required.
Other Duties:
Answers telephone, screens callers, relays messages, and greets visitors in a professional and compassionate manner.
Complete and prepare various types of administrative medical forms for outside agencies.
Other duties as assigned.
Knowledge, Skills and Abilities:
Bachelor of Social Work (BSW) degree from an accredited University is required.
Knowledge of a range of community resources related to mental health and supportive services.
Proficiency in a variety of computer software applications such as word processing, spreadsheets, database and presentation software (i.e. Microsoft Word, Excel, PowerPoint, Outlook, Adobe Acrobat), including a working knowledge of HTML.
Excellent written and verbal communication skills.
Skills in multi-tasking in a high stress environment while working with a variety of clients.
High level of interpersonal skills to handle sensitive and/or confidential situations.
Analytical ability is required in order to gather and summarize data for reports, find solutions to various administrative problems and prioritize work.
Continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.
Electronic Medical Record (EMR) proficiency.
Bilingual English/Spanish preferred
Medical and insurance terminology is a plus.
Ability to communicate and comprehend in written and verbal form using correct grammar in English.
Ability to use mathematical and analytical skills.
Ability to treat individuals of diverse ethnic and cultural backgrounds with respect and exceptional customer service.
Ability to work independently, show initiative and work productively within a team environment.
Ability to maintain a high level of professionalism and confidentiality.
Physical Demands:
While performing the duties of this job, the employee is required to frequently sit in upright position at a desk for office work.
Employee may be required to stand for long periods of time and move rapidly in a fast past office environment. Employee may occasional be required to drive to attend outside meetings and trainings.
Employee may be required to climb stairs to get to restroom facilities and employee lounge.
Employee will be required to use telephone system and office equipment regularly.
Employee will be required to use repetitive hand and finger motion to type using a variety of computer applications including practice management system, internet and other office equipment.
The employee is required to sit, talk and pay close attention to detail in a busy office environment.
The employee will occasionally be required to lift and/or move up to 10 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Work Conditions:
Employee may be occasionally required to travel from one clinic location to another for patient care purposes and/or to attend meetings and/or trainings. This may result in exposure to variable weather conditions.
Indoor medical office setting with limited space.
Air conditioned in summer and central heat in winter.
Employee may have occasional exposure to moisture, unpleasant odors, dust, dirt, cold, biological and chemical agents. Employee may have occasional exposure to moderate noise levels consistent with business activity in a busy medical office setting.
Work Hours:
Monday through Friday
Eight hour work days with variable/flexible hours depending on patient care needs. Overtime may be required.
Job Type: Full-time
Benefits: GENEROUS COMPANY BENEFITS - Including 100% Company-paid medical plan
100% Company-premium paid medical plan (We offer a Blue Shield plan that provides coverage at a zero payroll deduction to employees.)
401(k)
Dental insurance
Health insurance
Paid time off
Pet insurance
Vision insurance
Auto-ApplyStaff Pharmacist - PRN
Remote or York, PA job
Family First Health is seeking a PRN Staff Pharmacist for our George Street, York location. Candidates should have a working knowledge of medical terminology and be computer proficient. As the Staff Pharmacist at Family First Health, you should have a positive and outgoing personality with excellent customer service skills and strong organizational skills.
This position is more than just a job, it's an opportunity to learn and grow with a terrific team. We're dedicated to offering trustworthy medical services and care. The Staff Pharmacist position will play a large role in that. If this sounds a like a good fit, we would love to hear from you.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Accurately and efficiently dispense prescribed medications, ensuring proper labeling, dosage, and instructions for patients.
* Verify the accuracy of prescriptions, including medication, dosage, and patient information.
* Check for potential drug interactions, contraindications, and allergies.
* Provide clear, professional counseling to patients on medication usage, side effects, storage, and administration.
* Work closely with healthcare providers to ensure safe and effective medication therapy management.
* Collaborate with the pharmacy team to improve workflow and optimize patient care.
* Conduct medication therapy management to ensure patients' prescriptions are appropriate, effective, and safe.
* Monitor patient adherence and suggest alternatives when necessary.
* Maintain accurate medication inventory levels to ensure availability of medications while minimizing waste and expired drugs.
* Ensure proper storage of medications in accordance with pharmaceutical regulations.
* Adhere to all state, federal, and institutional regulations, including the proper handling and dispensing of controlled substances.
* Maintain accurate patient records in compliance with HIPAA and other relevant privacy standards.
* Provides comprehensive medication review for identified populations with a goal of identifying drug related problems and optimizing guideline drive medication therapy
* Provides disease state management for specific populations based on organizational needs
* Educates patients on their medications and promotes effective medication use
* Identifies patient specific barriers to adherence and develops plan to improve medication-taking behavior (ex. prepackaged medication packs, delivery, med synchronization, coordination with in-house pharmacy)
* Assists in addressing medication access issues related to affordability, lack of transportation, shortages
* Acts as subject matter expert on drug information and medication management for other departments within the FQHC when assigned
* Create a seamless and exemplary pharmacy experience for patients at the health center through promotion of integration of clinical and operation pharmacy services
* Meets key performance indicators as determine by department leadership
* Other duties as assigned.
KNOWLEDGE/SKILLS/ABILITIES
* Active, unrestricted PA Pharmacist license (RPh)
* Bachelor's degree in Pharmacy (RPh) or Pharmacy doctoral degree (PharmD) from an accredited School of Pharmacy
* Bi-lingual (English/Spanish) preferred
* Experience caring for patients with complex, chronic medical and behavioral health needs
* Familiarity with Federally Qualified Health Centers, Community Health Centers, or primary care practices strongly preferred
* Confidence with technology used in communications, documentation, and record keeping including Zoom, Microsoft Teams, Microsoft Word, Microsoft Excel
* Strong computer proficiency and experience;
* Ability to work independently and within a multidisciplinary team
* Ability to communicate well and in a caring and supportive manner with individuals of all backgrounds.
* Ability to adhere to all Family First Health's policies, processes, and procedures, especially, Code of Conduct, Workplace Conduct, and the Remote/Telework Policy if indicated eligible to work remotely or telework.
* Ability to articulate and advocate Family First Health's mission and values
* Ability to maintain required clearances and licensure.
PHYSICAL DEMANDS
Mental/Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with a Staff Pharmacist position such as:
* Requires correct vision and hearing to normal range.
* When teleworking or working remotely, requires working alone in a qualified work setting
CORPORATE COMPLIANCE RESPONSIBILITIES
* Understands and adheres to Family First Health compliance standards as they appear in Family First Health Policies and Employee Handbook.
* Maintains current knowledge of pertinent federal, state and Family First Health regulations, laws, and policies as they presently exist and as they change or are modified.
Registered Dental Assistant
The Children's Clinic job in Long Beach, CA
If you want to work for a growing system of community health centers which is committed to providing quality care to patients of all ages and to the growth, education, and development of its staff, then TCC Family Health has a great employment opportunity for you.
The Registered Dental Assistant (RDA) is responsible to assist the Dental Provider in all phases of restorative, prosthodontic, surgical, endodontic, pediatric and periodontal treatment as provided in general dentistry. Serves as a liaison between the Dental Providers and Care Team supervisor to ensure patients receive appropriate care. The RDA must interact in a positive manner with staff, patients, families, and members of the community.
Primary Responsibilities/Essential Job Functions :
Use EMR to keep accurate records of patient's current dental and medical history.
Follows infection control protocol by preparing and sterilizing instruments and equipment.
Reviews patient's medical history, medications and proper patient identifiers
Prepares patients for treatment and ensures patient is as comfortable as possible during dental procedures.
Takes x-rays as needed and prepares materials for impressions and restorations.
Communicates with both patient and dental provider of treatment plan during procedure.
Maintains a high level of professionalism and confidentiality.
Refers patient as needed (orthodontist, periodontist, endodontist and oral surgeon).
Informs patients on pre- and post-operative procedures and provides oral health education.
Schedule and confirm appointments, receive patients, keep treatment records, and monitor daily supplies for restocking.
Qualifications:
Completion of high school or equivalent and 1 year of experience in a dental office setting preferred.
Registered Dental Assistant Licensure REQUIRED
X-ray certification REQUIRED
Current CPR training
Experience with EMR's (EPIC, Dentrix & Dexis)
Dental and medical terminology knowledge preferred
Ability to prioritize while paying attention to detail.
Collaborates with a wide variety of staff members to ensure daily patient care productivity goals are met.
De-escalates challenging situations that may arise with patients and/or staff.
Bilingual in Spanish or Khmer, preferred
Auto-ApplyFacilities Technician
The Children's Clinic job in Long Beach, CA
Job Description
Our Mission
To provide innovative, integrated, quality health care that will contribute to a healthy community, focusing on those in need and working with patients and the community as partners in their overall well-being.
Position Summary:
The Facility Technician is responsible for the upkeep of building facilities, grounds, and the modification to the structure or layout of the facility. This individual will also pick up patients and take them to their appointments as needed. Additionally, this position requires the organization and coordination of facility projects and work requests from TCC Support.
Essential Job Functions:
Act as the primary contact for all clinic sites for any facilities issues (climate control, odors, smoke, spills, damage, emergencies, and repairs).
Monitor contractor performance and work closely with outside vendors and contractors to ensure work is completed according to specifications.
Assist in projects including large-scale repair and new facility construction projects.
Assist Facilities Manager with maintaining building security and responding immediately to building emergencies.
Assess facility orders made by vendors.
Assist and coordinate logistically with departmental and employee moves.
Perform basic low voltage electrical work and determine when an electrician is required.
Hang pictures, assemble, and install shelves as needed.
Dismantle and install furniture as needed.
Assist in transporting goods or equipment as needed.
Perform routine upkeep duties necessary to maintain a clean facility.
Perform other maintenance duties as assigned by the Facilities Manager or CIO.
Provide a high level of customer service for all support queries in line with TCC's Service Management Principles.
Attend and participate in meetings, committees, and training sessions as directed by supervisor.
Take ownership of user problems and be proactive when handling user requests.
Log all user requests onto the Facilities Support System.
Obtain equipment, tools, and space needed to allow team members to adequately support customers.
Maintain cooperative & professional communication among interdepartmental and vendor relationships.
Maintain confidentiality and HIPAA compliance at all times.
Education & Qualifications:
Two or more years' experience in Facility or Construction is required.
Must have a High School Diploma or GED.
Certification in areas, i.e. electrical/low voltage wiring badge access control, plumbing, painting, cabinetry, and general maintenance skills. Must have the ability to interpret and follow verbal and written instructions.
Must read, write, and speak English fluently.
Must have good oral and written skills with the ability to effectively communicate with all employees, contractors, and vendors.
Must have a valid CA driver's license, proof of minimum (15/30/5) automobile liability insurance, and an available vehicle in good working condition.
Must be able to travel to various work-site locations on demand.
Able to use standard powered and non-powered tools.
Previous experience with plumbing, painting, and cabinetry.
Knowledge & proficiency in Microsoft Office (word processing, spreadsheets, etc.) and any current applicable computer software, along with good understanding of accessing the internet.
Job Type: Full-time
Pay: $23.00- $28.00 per hour
Expected hours: 40 per week
Schedule:
8 hour shift. Some overtime is required.
Monday to Friday
Clinic Manager
The Children's Clinic job in Long Beach, CA
About the Role:
The Clinic Manager is responsible for overseeing the daily operations of clinical services to ensure the delivery of high-quality patient care. This role involves leading a multidisciplinary team of healthcare professionals, coordinating clinical activities, and implementing policies that align with regulatory standards and organizational goals. The Clinic Manager will work closely with medical staff to optimize patient outcomes, improve service efficiency, and maintain compliance with healthcare regulations. Additionally, this position requires strategic planning to support continuous improvement initiatives and resource management within the clinic setting. Ultimately, the Clinic Manager plays a pivotal role in fostering a patient-centered environment that promotes safety, effectiveness, and compassionate care.
Minimum Qualifications:
Bachelor's degree in Nursing, Healthcare Administration, or a related field.
Minimum of 5 years of clinical experience in a healthcare setting, with at least 2 years in a supervisory or management role.
Committed to serving the uninsured and underserved populations
Strong knowledge of healthcare regulations, clinical standards, and quality improvement methodologies.
Proficiency in electronic health records (EHR) systems, i.e., EPIC, and healthcare management software.
Assures compliance with TCC policies and procedures and regulatory agency rules and regulations
Promotes positive relationships with community agencies, other departments and patients
Preferred Qualifications:
Master's degree in Healthcare Administration, Nursing, or a related discipline.
Experience working in family health or community health settings.
Certification in healthcare management or leadership (e.g., Certified Medical Manager, Certified Healthcare Manager).
Familiarity with patient-centered care models and population health management.
Demonstrated success in implementing clinical quality improvement projects.
Bilingual in English and Spanish
Responsibilities:
Manage and supervise clinical staff, including hiring, training, and performance evaluations to maintain a skilled and motivated team.
Coordinate daily clinical operations to ensure efficient patient flow and adherence to established protocols and standards.
Develop and implement clinical policies and procedures in compliance with healthcare regulations and best practices.
Collaborate with physicians, nurses, and other healthcare professionals to optimize patient care plans and address clinical challenges.
Monitor clinical quality indicators and lead quality improvement initiatives to enhance patient safety and service delivery.
Assist in preparation of budgets, resources, and scheduling to support operational efficiency and cost-effectiveness.
Serve as a liaison between clinical staff and senior management to communicate needs, challenges, and progress.
Ensure accurate documentation and reporting of clinical activities for regulatory compliance and organizational review.
Skills:
The Clinic Manager utilizes strong leadership and communication skills daily to effectively guide and motivate clinical teams, ensuring cohesive and efficient operations. Analytical skills are essential for monitoring clinical performance metrics and identifying areas for improvement to enhance patient care quality. Organizational skills support the management of complex schedules, resources, and compliance documentation, maintaining smooth clinical workflows. Proficiency with healthcare technology, including EHR systems, enables accurate data management and reporting critical for regulatory adherence and decision-making. Additionally, problem-solving and interpersonal skills facilitate collaboration across multidisciplinary teams and the resolution of clinical and operational challenges.
Auto-ApplyPediatric Nurse Practitioner- Remote
The Children's Clinic of Fredericksburg job in Fredericksburg, VA or remote
Job DescriptionBenefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
About Us DoorStep Urgent Care, in partnership with the Children's Clinic of Fredericksburg, is a fast-growing pediatric mobile urgent care startup delivering compassionate, high-quality healthcare directly to families at their DoorStep. Were reimagining pediatric urgent care by offering accessible, parent-friendly care that meets families where they areliterally. As we continue to grow and expand our impact across Virginia, we are looking for a driven, strategic, and solutions-oriented leader to join our team.
Position Summary
The Full-Time Remote Pediatric Nurse Practitioner provides clinical oversight, medical decision-making, and patient care support for a mobile urgent care service delivering in-home pediatric care. This role functions entirely remotely, supporting on-site mobile clinical teams through telehealth, chart review, clinical consultation, and care coordination. The Nurse Practitioner ensures high-quality, timely, and safe pediatric urgent care while maintaining compliance with clinical protocols and regulatory standards.
Key Responsibilities
Clinical Care & Telehealth Support
Provide remote pediatric clinical evaluation, consultation, and medical decision-making via telehealth platforms.
Support mobile urgent care clinicians with real-time guidance on assessment, diagnosis, treatment plans, and escalation of care.
Perform remote patient evaluations when required, including history review and symptom assessment.
Prescribe medications, order diagnostics, and provide treatment recommendations within scope of practice and state regulations.
Review and interpret diagnostic results (labs, imaging) and advise on next steps.
Clinical Oversight & Quality Support
Review and co-sign patient charts, documentation, and clinical notes as required.
Ensure clinical care aligns with pediatric standards, urgent care protocols, and organizational policies.
Participate in quality assurance activities, peer review, and clinical audits.
Assist with protocol development, updates, and clinical best practices.
Care Coordination & Communication
Communicate effectively with mobile care teams, caregivers, and clinic leadership.
Provide clear, family-centered medical guidance and follow-up instructions.
Support escalation decisions, including emergency referrals or hospital transfers when clinically indicated.
Collaborate with Operations and Clinical leadership to support efficient care delivery.
Schedule & Work Structure
Full-time, remote position.
Flexible hours based on service demand, including evenings, weekends, or holidays as needed.
Must be available for scheduled shifts and on-call support as assigned.
Qualifications
Active, unrestricted Nurse Practitioner license in the applicable state.
National NP certification (PNP, FNP with pediatric experience, or equivalent).
Minimum of 2 years pediatric clinical experience preferred.
Experience in urgent care, emergency medicine, or telehealth strongly preferred.
Strong knowledge of pediatric urgent care protocols and standards.
Comfort providing remote clinical support and decision-making.
Proficiency with Electronic Health Records and telehealth platforms.
Current CPR/BLS certification; PALS preferred.
Benefits/Perks
Competitive Compensation
Medical, dental, and vision insurance
401K matching
Training and development
Why Join Us?
Be part of an innovative, mission-driven team redefining how families access pediatric care.
Enjoy a collaborative and supportive startup culture with opportunities for growth.
Make a lasting impact in the community by helping build a scalable and compassionate healthcare model.
Billing Clerk
The Children's Clinic job in Long Beach, CA
Job Description
Do you have a passion for helping the underserved in your community? Are you a team player with a good attitude ready to step into a challenging position? Do you have impeccable communication and organization skills to contribute to an amazing team? If you are an experienced Billing Clerk and you answered yes to these questions, then The Children's Clinic dba TCC Family Health has a great employment opportunity for you.
Our Mission
TCC Family Health (TCC) is guided by our mission "to provide innovative, integrated, quality health care that will contribute to a healthy community, focusing on those in need and working with patients and the community as partners in their overall well-being"
The Company
TCC Family Health was founded in 1939 by a group of physicians and community leaders who recognized the importance of access to health care for all children, particularly those who are from low-income families and who are at risk for health problems. For over 80 years, TCC Family Health has been dedicated to eliminating barriers to care, to improve health and lower health systems cost by expanding cost-effective, meaningful and innovative health care programs that work and providing comprehensive healthcare in a culturally sensitive and linguistically appropriate manner to medically underserved, low-income and high-risk populations in Long Beach and surrounding communities.
The Clinic is a true medical home for greater Long Beach and surrounding communities providing medical care and counseling for well-child visits; acute and chronic care; adult clinic; community outreach and education; immunizations; laboratory testing; prescribed medications; and linkage to community resources in (12) clinic sites.
Since then, TCC Family Health has grown from offering weekly well-child care to daily, full-service health care with primary care services for children, adolescents, and adults. TCC is known as a unique leader in the greater Long Beach community, addressing disparities in health by providing quality care for the under-served of all ages, offering them a true “medical home”.
Position Summary
The primary responsibility of this position is to obtain accurate reimbursement for healthcare claims by accurately processing claims, completing follow-ups in a timely manner, and by monthly recommendation of write offs.
Essential Duties/Responsibilities
Review billing work queues on a daily basis for potential claims to be processed
Process an average of 100 claims daily
Review registration/information is accurate.
Process PM160 forms according to charge review and CHDP guidelines
Create and mail out insurance claims and patient statements
Rebill insurance companies or other third parties to secure payments for patients
Follow up on claims weekly
· Distributes cash log/payments entered in the system pending charges processing
Completes Medicare billing in Epic as well as in the DDE system
Flags delinquent accounts to report to supervisor for further action
Makes recommendations to management for write-offs.
Other Duties and Requirements
Follow up on insurance and patients refunds
Some manual billing or outside of practice software system
Other duties may be assigned.
Knowledge, Skills and Abilities (minimum qualifications)
1- 2 years of general billing experience
Some collection experience is a plus
Ability to manage difficult or emotional customer situations
Writes clearly and informatively; presents numerical data effectively
Shows respect and sensitivity for cultural differences
Knowledge of accounting software, Excel and Word
Benefits:
GENEROUS COMPANY BENEFITS -
Including
100% Company-paid medical plan
100% Company-premium paid medical plan (We offer a Blue Shield plan that provides coverage at a zero payroll deduction to employees.)
Medical, Dental, & Vision Insurance
Company Paid Life Insurance
401k with employer contribution
Employee Assistance Program (EAP)
Flexible Spending Account (FSA)
AFLAC
MetLaw
United PetCare Program
Paid Time Off (PTO) - 22.9 days per year
Pay is DOE***
Job Type: Full-time
Pay: $23 - $25.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Experience:
ICD-10: 1 year (Preferred)
Medical billing: 1 year (Required)
Medical collection: 1 year (Preferred)
Accounting software: 1 year (Preferred)
Work Location: In person
School Based Social Worker (Livingston Parish)
Los Angeles, CA job
******************* LPC, LCSW or LMFT licensure to practice in Louisiana - Required Current Basic Life Support (BLS), Required Prefer 2 years' experience providing psycho-social intervention for all age groups * Psycho-Social Assessments
* Treatment Plans
* Therapy/Counseling
* Risk Assessments
* Referrals
* Documentation
* Emergency Patients
* Performance Improvement
Employment Type: Full Time (10 month school schedule)
Company benefits: Health, dental and vision insurance with voluntary supplemental policies. Up to a 5% match in 403b retirement plan; Paid school holidays.
Starting Salary Range: $27.30 - $36.99 per hour; up to 3% annual increases
Easy ApplyCare Coordinator
The Children's Clinic job in Long Beach, CA
If you want to work for a growing system of community health centers which is committed to providing quality care or patients of all ages and to the growth, education, and development of its staff, then TCC Family Health has a great employment opportunity for you.
The Care Coordinator is responsible for providing patients with appropriate referrals to internal/external resources and agencies, coordinate specialty care for clinic patients, schedule appointments for clinic patients with a provider of a physician, serve as a liaison between the Provider, Registered Nurse (RN), Licensed Vocational Nurse (LVN), and Care Team Supervisor to ensure patients receive appropriate care. Must interact in a positive manner with staff, patients, families, and members of the community.
ESSENTIAL JOB FUNCTIONS:
Completes routine reports, messages, and forms
Communicates in written and verbal form, using correct grammar
Submits all correspondence within the requested time frame
Relays all messages as instructed
Organizes and files record according to established clinic procedures
Files records in chronological and alphabetical order
Effectively utilizes office machines to include a computer, fax, and photocopier
Collects and distributes mail in a timely manner, and in accordance with established clinic procedures
Participates in huddles
Schedules appointments
Takes messages for the Care Team
Follows all policies and procedures
Sends authorizations and referrals, completes and documents follow-up on authorizations and referrals to outside agencies, as determined by medical staff to ensure continuity of patient care
SPECIFIC JOB COMPETENCIES: (Referrals)
Follows-up on failed appointments via telephone and correspondence for children with special needs.
Serves as liaison between clinic, school nurses, regional center workers, public health department and other agencies contributing to the care of clinic patients.
Works with several subspecialist physician offices to prepare paperwork and arrange for scheduling of surgeries and pre-op physicals to maximize the provision of care delivered.
Assists health department staff with follow-up on CHDP PM-160 Referrals.
Assist medical staff in the completion of patient forms (ie. DME's, IHSS Program, DMV, Medi-Cal Exemption Forms, Etc.)
Application for Medical Alert Bracelets.
Assists patients of the clinic to call their HMO plans to switch their health plan and/or PCP.
Assists medical staff as an interpreter and cultural facilitator for chronically ill clinic patients
EDUCATION AND QUALIFICATION REQUIREMENTS:
Medical Assistant Certification is a plus
High School Diploma or GED required
Must have 2-4 years of medical office experience in an out-patient clinical setting.
Must have demonstrated skill in filling, use of copier equipment.
Excellent organization and communication skills with attention to detail skills is required.
Bilingual in Spanish OR Khmer (strongly preferred)
Work Environment
The noise level of the work environment is usually moderate. Workspace is in an indoor office setting, shared workspace, air-conditioned in the summer and central heat during the winter. Occasionally required to be outdoors for travel, and can be exposed to variable weather conditions.
BENEFITS:
GENEROUS COMPANY BENEFITS - Including 100% Company-paid medical plan
100% Company-premium paid medical plan (We offer a Blue Shield plan that provides coverage at a zero payroll deduction to employees.)
Medical, Dental, & Vision Insurance
Company Paid Life Insurance
401k with Employer contribution
Employee Assistance Program (EAP)
Flexible Spending Account (FSA)
AFLAC
United PetCare Program
Paid Time Off (PTO) - 22.9 days per year
TCC Family Health was founded in 1939 by a group of physicians and community leaders who recognized the importance of access to healthcare for all children, particularly those who are from low-income families and who are at risk for health problems. Since then, TCC has grown from offering weekly well-child care to daily, full-service health care with primary care services for children, adolescents, and adults. TCC is known as a unique leader in the greater Long Beach community, addressing disparities in health by providing quality care for the under-served of all ages, offering them a true “medical home”.
Job Type: Full-time
Pay Range : $22.50 - $25.00 per hour
Work setting:
In-person, Clinic Setting
Auto-ApplyMedical Assistant/FO Clerk
The Children's Clinic job in Long Beach, CA
Job Description
Do you have a passion for helping the underserved in your community? Are you a team player with a good attitude ready to step into a challenging position? Do you have impeccable communication and organization skills to contribute to an amazing team? If you are an experienced Medical Assistant and you answered yes to these questions, then TCC Family Health has a great employment opportunity for you.
Our Mission:
To provide quality, integrated, innovative health care that will contribute to a healthy community, focusing on those in need and working with patients and the community as partners in their overall well-being
The Company:
TCC Family Health was founded in 1939 by a group of physicians and community leaders who recognized the importance of access to health care for all children, particularly those who are from low-income families and who are at risk for health problems. For over 80 years, TCC Family Health has been dedicated to eliminating barriers to care, to improve health and lower health systems cost by expanding cost-effective, meaningful and innovative health care programs that work and providing comprehensive healthcare in a culturally sensitive and linguistically appropriate manner to medically underserved, low-income and high-risk populations in Long Beach and surrounding communities.
Summary
The Front Office Clerk / Medical Assistant plays a dual role in supporting both administrative and clinical operations in an outpatient clinic setting. This position ensures efficient patient flow, delivers high-quality customer service, and supports patient care under the supervision of licensed healthcare personnel. Responsibilities include patient registration, clinical data collection, maintaining a safe and welcoming environment, assisting with medical procedures as trained, and promoting positive patient experiences from check-in to check-out.
Primary Responsibilities/Essential Job Functions:
Front Office Responsibilities
Greet and engage patients, families, and visitors with professionalism, courtesy, and cultural sensitivity.
Maintain a clean, organized, and presentable reception and waiting area at all times.
Efficiently register patients in EPIC, verify insurance, update demographic information, and ensure completion of required documentation.
Schedule, reschedule, and cancel appointments in accordance with clinic policies.
Answer incoming calls, route messages, and provide accurate information regarding clinic procedures, copayments, and required documents.
Collect patient payments, issue receipts, and reconcile the cash drawer with supervisor/manager at end of day.
Prepare and organize daily appointment charts and walk-in documentation; scan registration paperwork by close of business.
Assist with medical records maintenance, including organizing charts, purging inactive charts, and processing records requests as needed.
Make appointment reminder calls and follow up with no-show patients per clinic policy.
Maintain front office supply levels and communicate needs to supervisor/manager.
Check and manage clinic voicemail and daily mail.
Protect patient confidentiality and adhere to HIPAA guidelines at all times.
Assist with additional clerical tasks as assigned.
Medical Assistant Responsibilities
Provide direct patient care under the supervision of licensed clinical personnel.
Perform clinical tasks as outlined in the Medical Assistant competency checklist, ensuring patient comfort, privacy, and safety.
Collect and document clinical data accurately in accordance with clinic standards and EHR requirements.
Participate as an active member of the care team and support implementation of patient care plans.
Respond effectively to changing patient needs and clinic priorities.
Apply infection control standards consistently and maintain a safe, healthful environment for patients and staff.
Demonstrate clinical competency, particularly in women's health patient care, as applicable.
Provide back-office assistance and emergency coverage when needed.
Contribute to Performance Improvement projects, staff training, and orientation of new team members or students.
Maintain compliance with all clinical policies, procedures, and competency requirements.
Qualifications:
Required:
High School Diploma or equivalent.
Medical Assistant certification and Phlebotomy certification.
Proficiency with computers, typing (35 wpm minimum), Microsoft Office, and general office equipment.
Ability to communicate effectively, relate well to diverse populations, and provide exceptional customer service.
Reliability, professionalism, trustworthiness, and strong ethical standards.
Ability to multitask in a fast-paced, high-stress environment while maintaining confidentiality.
Familiarity with medical terminology and EMR systems (EPIC preferred).
Preferred:
Two or more years of experience in a medical, hospital, or outpatient clinic setting.
Bilingual in English and Spanish and/or Khmer.
Experience with front desk operations and clinical support tasks.
PHYSICAL DEMANDS
Frequent sitting for administrative tasks; occasional driving for meetings. Occasional climbing, stooping, kneeling, reaching, or turning. Continuous use of auditory, olfactory, and tactile senses. Occasional pushing/pulling up to 50 lbs.; lifting and carrying up to 25 lbs. Reasonable accommodations will be made for individuals with disabilities to perform essential functions.
Job Type: Full-time
Pay: $22.00- $24.00 per hour
GENEROUS COMPANY BENEFITS -
Including
100% Company-paid medical plan
100% Company-premium paid medical plan (We offer a Blue Shield plan that provides coverage at a zero payroll deduction to employees.)
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Work setting:
In-person
Language:
Spanish (Preferred)
Khmer (Preferred)
License/Certification:
Phlebotomy Certification (Preferred)
BLS Certification (Required)
Medical Assistant Certification (Required)
LVN- Float
The Children's Clinic job in Long Beach, CA
Do you have a passion for helping the undeserved in your community? Are you a team player with a good attitude ready to step into a challenging position? Do you have impeccable communication and organizational skills to contribute to an amazing team? If you are an experienced Licensed Vocational Nurse (LVN) and you answered yes to these questions, then TCC Family Health has a great employment opportunity for you.
Our Mission:
To provide quality, integrated, innovative health care that will contribute to a healthy community, focusing on those in need and working with patients and the community as partners in their overall well-being.
The Company:
TCC Family Health was founded in 1939 by a group of physicians and community leaders who recognized the importance of access to health care for all children, particularly those who are from low-income families and who are at risk for health problems. For over 80 years, TCC Family Health has been dedicated to eliminating barriers to care, to improve health and lower health systems cost by expanding cost-effective, meaningful and innovative health care programs that work and providing comprehensive healthcare in a culturally sensitive and linguistically appropriate manner to medically underserved, low-income and high-risk populations in Long Beach and surrounding communities.
Licensed Vocational Nurse Summary:
The principle function of the Licensed Vocational Nurse is to provide safe patient care by assisting Clinic Providers with treatments, procedures and clerical duties as defined in the Licensed Vocational Nurse Scope of Practice. The Licensed Vocational Nurse will demonstrate competence inpatient care for infants, children, adolescents, and adult patient population. The LVN will ensure the delivery of quality patient care and the efficiency of patient flow.
Essential Duties and Functions:.
Walk-In Schedule- LVN to view and manage the flow for site Walk-Ins Schedule throughout day- Goal to have walk in addressed or plan of action within 45-minute time frame from Present status.
Request for Laboratory and X-ray Orders from Specialty Office or PCP.
Document patient history within EMR System.
Refill Request & Prior Authorization for Medication.
Case Management / Patient Education.
Vaccines.
Weekly Medical Assistant Schedule.
Oversee Mail and Faxes Correspondence to insure that being completed at a minimum 2 times a day by assigned staff.
Forms - LVN to fill out all fields able to and forward to provider.
Education and Qualifications
Completion of High School and or GED is required.
Completion of vocational school- LVN training is required.
Must have at least 2 years of LVN working experience.
Current License to practice in the State of California as an LVN is required.
Must Have ability to communicate well in oral and written English.
CPR/BLS certification is required..
Certified for Blood Withdrawal/Phlebotomy is required.
Minimum of one-year experience in an outpatient setting preferred.
Must have computer skills with Microsoft Word, Microsoft Excel, internet, and Practice Management Systems.
Ability to problem solve and prioritize tasks.
Ability to handle multiple tasks and work effectively with minimal supervision.
Interest in working with diverse ethnic groups.
Excellent interpersonal and communication skills.
Proficient Clinical skills - Catherization, Injections, Vitaling, and rooming patients.
Benefits:
Medical, Dental, & Vision Insurance
Company Paid Life Insurance
401k with employer contribution
Employee Assistance Program (EAP)
Flexible Spending Account (FSA)
AFLAC
United PetCare Savings Program
Job Type: Full-time
Benefits:
GENEROUS COMPANY BENEFITS -
Including
100% Company-paid medical plan
100% Company-premium paid medical plan (We offer a Blue Shield plan that provides coverage at a zero payroll deduction to employees.)
401(k)
Nurse Corps Loan Repayment Program
$500- Education Reimbursement Program
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Medical specialties:
Ob/Gyn
Pediatrics
Primary Care
Physical setting:
Clinic
Standard shift:
Day shift
Weekly schedule:
Monday to Friday
Experience:
Catherization, Injections, Vitaling, and rooming patients
License/Certification:
Phlebotomy Certificate Preferred
LVN (Required)
BLS Certification (Required)
Auto-ApplyFacilities Technician
The Children's Clinic job in Long Beach, CA
Our Mission
To provide innovative, integrated, quality health care that will contribute to a healthy community, focusing on those in need and working with patients and the community as partners in their overall well-being.
The Facility Technician is responsible for the upkeep of building facilities, grounds, and the modification to the structure or layout of the facility. This individual will also pick up patients and take them to their appointments as needed. Additionally, this position requires the organization and coordination of facility projects and work requests from TCC Support.
Essential Job Functions:
Act as the primary contact for all clinic sites for any facilities issues (climate control, odors, smoke, spills, damage, emergencies, and repairs).
Monitor contractor performance and work closely with outside vendors and contractors to ensure work is completed according to specifications.
Assist in projects including large-scale repair and new facility construction projects.
Assist Facilities Manager with maintaining building security and responding immediately to building emergencies.
Assess facility orders made by vendors.
Assist and coordinate logistically with departmental and employee moves.
Perform basic low voltage electrical work and determine when an electrician is required.
Hang pictures, assemble, and install shelves as needed.
Dismantle and install furniture as needed.
Assist in transporting goods or equipment as needed.
Perform routine upkeep duties necessary to maintain a clean facility.
Perform other maintenance duties as assigned by the Facilities Manager or CIO.
Provide a high level of customer service for all support queries in line with TCC's Service Management Principles.
Attend and participate in meetings, committees, and training sessions as directed by supervisor.
Take ownership of user problems and be proactive when handling user requests.
Log all user requests onto the Facilities Support System.
Obtain equipment, tools, and space needed to allow team members to adequately support customers.
Maintain cooperative & professional communication among interdepartmental and vendor relationships.
Maintain confidentiality and HIPAA compliance at all times.
Education & Qualifications:
Two or more years' experience in Facility or Construction is required.
Must have a High School Diploma or GED.
Certification in areas, i.e. electrical/low voltage wiring badge access control, plumbing, painting, cabinetry, and general maintenance skills. Must have the ability to interpret and follow verbal and written instructions.
Must read, write, and speak English fluently.
Must have good oral and written skills with the ability to effectively communicate with all employees, contractors, and vendors.
Must have a valid CA driver's license, proof of minimum (15/30/5) automobile liability insurance, and an available vehicle in good working condition.
Must be able to travel to various work-site locations on demand.
Able to use standard powered and non-powered tools.
Previous experience with plumbing, painting, and cabinetry.
Knowledge & proficiency in Microsoft Office (word processing, spreadsheets, etc.) and any current applicable computer software, along with good understanding of accessing the internet.
Job Type: Full-time
Pay: $23.00- $28.00 per hour
Expected hours: 40 per week
Schedule:
8 hour shift. Some overtime is required.
Monday to Friday
Auto-ApplyCLINIC MANAGER
The Children's Clinic job in Long Beach, CA
Job Description
About the Role:
The Clinic Manager is responsible for overseeing the daily operations of clinical services to ensure the delivery of high-quality patient care. This role involves leading a multidisciplinary team of healthcare professionals, coordinating clinical activities, and implementing policies that align with regulatory standards and organizational goals. The Clinic Manager will work closely with medical staff to optimize patient outcomes, improve service efficiency, and maintain compliance with healthcare regulations. Additionally, this position requires strategic planning to support continuous improvement initiatives and resource management within the clinic setting. Ultimately, the Clinic Manager plays a pivotal role in fostering a patient-centered environment that promotes safety, effectiveness, and compassionate care.
Minimum Qualifications:
Bachelor's degree in Nursing, Healthcare Administration, or a related field.
Minimum of 5 years of clinical experience in a healthcare setting, with at least 2 years in a supervisory or management role.
Committed to serving the uninsured and underserved populations
Strong knowledge of healthcare regulations, clinical standards, and quality improvement methodologies.
Proficiency in electronic health records (EHR) systems, i.e., EPIC, and healthcare management software.
Assures compliance with TCC policies and procedures and regulatory agency rules and regulations
Promotes positive relationships with community agencies, other departments and patients
Preferred Qualifications:
Master's degree in Healthcare Administration, Nursing, or a related discipline.
Experience working in family health or community health settings.
Certification in healthcare management or leadership (e.g., Certified Medical Manager, Certified Healthcare Manager).
Familiarity with patient-centered care models and population health management.
Demonstrated success in implementing clinical quality improvement projects.
Bilingual in English and Spanish
Responsibilities:
Manage and supervise clinical staff, including hiring, training, and performance evaluations to maintain a skilled and motivated team.
Coordinate daily clinical operations to ensure efficient patient flow and adherence to established protocols and standards.
Develop and implement clinical policies and procedures in compliance with healthcare regulations and best practices.
Collaborate with physicians, nurses, and other healthcare professionals to optimize patient care plans and address clinical challenges.
Monitor clinical quality indicators and lead quality improvement initiatives to enhance patient safety and service delivery.
Assist in preparation of budgets, resources, and scheduling to support operational efficiency and cost-effectiveness.
Serve as a liaison between clinical staff and senior management to communicate needs, challenges, and progress.
Ensure accurate documentation and reporting of clinical activities for regulatory compliance and organizational review.
Skills:
The Clinic Manager utilizes strong leadership and communication skills daily to effectively guide and motivate clinical teams, ensuring cohesive and efficient operations. Analytical skills are essential for monitoring clinical performance metrics and identifying areas for improvement to enhance patient care quality. Organizational skills support the management of complex schedules, resources, and compliance documentation, maintaining smooth clinical workflows. Proficiency with healthcare technology, including EHR systems, enables accurate data management and reporting critical for regulatory adherence and decision-making. Additionally, problem-solving and interpersonal skills facilitate collaboration across multidisciplinary teams and the resolution of clinical and operational challenges.
Front Office Clerk
The Children's Clinic job in Bellflower, CA
If you want to work for a growing system of community health centers which is committed to providing quality care for patients of all ages and to the growth, education, and development of its staff, then TCC Family Health has a great employment opportunity for you as a Front Office Clerk.
Position Summary:
The Front Office Clerk is responsible for activities that result in complete, accurate and timely admission and registration of all patients prior to being seen by a medical provider at TCC Family Health,
“Serving Children and Their Families”
(TCC). The registration process includes completing accurate and timely data entry of patient demographic and insurance information into the practice management system (EPIC), verifying insurance eligibility and enrolling un-insured patients into programs for the uninsured. The front office clerk must complete pertinent registration and enrollment forms and enter patient demographic information into various internet-based computer application systems. The front office clerk adheres to all patient confidentiality policies and is responsible for carrying out job assignments in a pleasant and respectful manner. This employee must be responsible, reliable and dependable.
ESSENTIAL JOB FUNCTIONS:
Maintains a professional demeanor and excellent customer service with patients, providers, outside agencies and management staff.
Maintains accurate registration of patient insurance and demographic information in the electronic health record or practice management system.
Collects co-payments and patient payments and accurately records and logs all payments received into the practice management system and cash logs.
Verifies insurance eligibility using an automated electronic verification system, POS device or internet.
Accurately screens and enrolls un-insured patients into various programs for the uninsured (i.e. California Health Department Program (CHDP) gateway, Family Pact, LA County Un-Insured Programs, and Sliding Fee Scale Program).
Answers phone calls and sends out new appointments and appointment reminders to specific patient populations.
Adheres to all patient confidentiality policies and carries out all tasks in a pleasant and respectful manner.
Maintains own stock of necessary forms and supplies needed to carry out job assignments.
Provides information and education to our patients on programs for the uninsured.
Provides helpful answers to inquiries made by patients and staff regarding programs and services offered at TCC.
Collaborates with back office staff in order to achieve efficient workflow.
Completes billing reports accurately and in a timely manner.
Meets daily benchmarks for completing all data entry of patient demographics and insurance information into the electronic health record.
Collaborates with members of the team to ensure daily patient care productivity goals are met.
Serves as a resource to staff and providers in the use of the electronic health record (EHR).
Participates in training new members of the staff.
Answers phone calls, screens callers, relays messages and greets visitors in a professional and compassionate manner.
Takes messages for clinic personnel using TCC protocol.
Completes and prepares various types of administrative medical forms for outside agencies.
Processes requests for Protected Health Information following TCC protocol.
EDUCATION/QUALIFICATIONS:
Completion of high school or equivalent and 1-3 years of experience in a medical office setting preferred.
Ability to type 35-45 wpm.
Bilingual English/Spanish preferred.
Medical and insurance terminology knowledge preferred.
Proficient in Microsoft Word, Microsoft Excel, Internet, Email, Practice Management Systems, and Electronic Health Records preferred.
Excellent written / verbal, and interpersonal skills
Uses mathematical abilities in order to determine program eligibility for our patients.
Treats individuals of diverse ethnic and cultural backgrounds with respect and exceptional customer service.
Works independently, show initiative and works productively within a team environment.
Maintains a high level of professionalism and confidentiality.
The Company
For over 80 years, TCC Family Health, "Serving Children and Their Families" has been dedicated to providing comprehensive healthcare in a culturally sensitive and linguistically appropriate manner to medically underserved, low-income and high-risk populations in Long Beach and surrounding communities. The Clinic is a true medical home for greater Long Beach and surrounding communities providing medical care and counseling for well-child visits, acute and chronic care, adult clinic, community outreach, and education, immunizations, laboratory testing, prescribed medications, and linkage to community resources in (11) clinic sites.
GENEROUS COMPANY BENEFITS:
· Medical, Dental, & Vision Insurance
· Company Paid Life Insurance
· 401k with Employer contribution
· Employee Assistance Program (EAP)
· Flexible Spending Account (FSA)
· AFLAC
· United PetCare Program
· Paid Time Off (PTO) - 22.9 days per year
TCC Family Health is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the Los Angeles Fair Chance Ordinances.
Job Type: Full-time
Pay: $21.50 - $23.00 per hour
Auto-ApplyBachelor of Social Work
The Children's Clinic job in Long Beach, CA
TCC Family Health was founded in 1939 by a group of physicians and community leaders who recognized the importance of access to health care for all children, particularly those who are from low-income families and who are at risk for health problems. For over 80 years, TCC Family Health has been dedicated to eliminating barriers to care, to improve health and lower health systems cost by expanding cost-effective, meaningful and innovative health care programs that work and providing comprehensive healthcare in a culturally sensitive and linguistically appropriate manner to medically underserved, low-income and high-risk populations in Long Beach and surrounding communities.
Job Summary:
The Bachelor of Social Work (BSW) is responsible for providing and coordinating behavioral health services for patients as part of an integrative model of care within the primary care setting. The BSW collaborates with and assists primary care and behavioral health staff as well as other internal and external service providers in order to effectively manage mental health and substance use conditions and support physical health outcomes. The BSW coordinates behavioral health referrals, screens patients using structured instruments, educates patients about mental health and substance use conditions and treatment options, and monitors symptoms and response to services.
Under the direct supervision of the Director of Behavioral Health, this position supports the TCC clinical care team, including LCSWs, LMFTs, AMFTs, ACSWs, Clinic Managers and Primary Care Providers and other staff. Independent judgment is required to plan, prioritize and organize diversified caseload with professionalism and discretion. The position continually requires demonstrated poise, tact and diplomacy in working with a diverse group of internal and external partners.
The BSW supports the organization's mission, vision and values by exhibiting the following behaviors: excellence and competence, collaboration and teamwork, innovation, respect, empathy, caring, commitment to our community and accountability and ownership. This position strives to be efficient, effective and collaborative and to demonstrate professionalism, accountability, while following departmental and clinic policies, procedures and protocols.
This position specifically supports the development and provision of trauma-informed care services across the lifespan.
Essential Job Functions:
Respond to “warm hand offs” and referrals from primary care providers.
Screen patient needs to determine the appropriate level of services, in consultation with supervision.
Based on patient needs, provide case management services to coordinate needed mental health, physical health and substance use resources and supportive services.
Make referrals for internal therapy for mild to moderate patients or external referrals for specialty mental health services.
Follow-up on referrals of patients through in-person visits, phone calls and letters.
Assist the care team with assessing patients, developing treatment plans and interventions.
Actively engage patients in obtaining needed behavioral health and physical health services.
Monitor patient progress with goals and provide appropriate follow-up services.
Schedule routine appointments and manage schedules so as to address emergent issues in a timely manner.
Provide linkage to services and coordinate communications between internal and external service providers.
Schedule routine appointments and manage a schedule to assure the ability to address emergent issues in a timely manner.
Obtain appropriate consultation with supervision as needed.
Complete written documentation according to program standards and timelines in the electronic health system.
Participate in individual and group supervision as required.
Attend staff meetings and trainings as required.
Other Duties:
Answers telephone, screens callers, relays messages, and greets visitors in a professional and compassionate manner.
Complete and prepare various types of administrative medical forms for outside agencies.
Other duties as assigned.
Knowledge, Skills and Abilities:
Bachelor of Social Work (BSW) degree from an accredited University is required.
Knowledge of a range of community resources related to mental health and supportive services.
Proficiency in a variety of computer software applications such as word processing, spreadsheets, database and presentation software (i.e. Microsoft Word, Excel, PowerPoint, Outlook, Adobe Acrobat), including a working knowledge of HTML.
Excellent written and verbal communication skills.
Skills in multi-tasking in a high stress environment while working with a variety of clients.
High level of interpersonal skills to handle sensitive and/or confidential situations.
Analytical ability is required in order to gather and summarize data for reports, find solutions to various administrative problems and prioritize work.
Continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.
Electronic Medical Record (EMR) proficiency.
Bilingual English/Spanish preferred
Medical and insurance terminology is a plus.
Ability to communicate and comprehend in written and verbal form using correct grammar in English.
Ability to use mathematical and analytical skills.
Ability to treat individuals of diverse ethnic and cultural backgrounds with respect and exceptional customer service.
Ability to work independently, show initiative and work productively within a team environment.
Ability to maintain a high level of professionalism and confidentiality.
Physical Demands:
While performing the duties of this job, the employee is required to frequently sit in upright position at a desk for office work.
Employee may be required to stand for long periods of time and move rapidly in a fast past office environment. Employee may occasional be required to drive to attend outside meetings and trainings.
Employee may be required to climb stairs to get to restroom facilities and employee lounge.
Employee will be required to use telephone system and office equipment regularly.
Employee will be required to use repetitive hand and finger motion to type using a variety of computer applications including practice management system, internet and other office equipment.
The employee is required to sit, talk and pay close attention to detail in a busy office environment.
The employee will occasionally be required to lift and/or move up to 10 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Work Conditions:
Employee may be occasionally required to travel from one clinic location to another for patient care purposes and/or to attend meetings and/or trainings. This may result in exposure to variable weather conditions.
Indoor medical office setting with limited space.
Air conditioned in summer and central heat in winter.
Employee may have occasional exposure to moisture, unpleasant odors, dust, dirt, cold, biological and chemical agents. Employee may have occasional exposure to moderate noise levels consistent with business activity in a busy medical office setting.
Work Hours:
Monday through Friday
Eight hour work days with variable/flexible hours depending on patient care needs. Overtime may be required.
Job Type: Full-time
Benefits: GENEROUS COMPANY BENEFITS - Including 100% Company-paid medical plan
100% Company-premium paid medical plan (We offer a Blue Shield plan that provides coverage at a zero payroll deduction to employees.)
401(k)
Dental insurance
Health insurance
Paid time off
Pet insurance
Vision insurance
Auto-ApplyRegistered Dental Assistant
The Children's Clinic job in Long Beach, CA
If you want to work for a growing system of community health centers which is committed to providing quality care to patients of all ages and to the growth, education, and development of its staff, then TCC Family Health has a great employment opportunity for you.
The Registered Dental Assistant (RDA) is responsible to assist the Dental Provider in all phases of restorative, prosthodontic, surgical, endodontic, pediatric and periodontal treatment as provided in general dentistry. Serves as a liaison between the Dental Providers and Care Team supervisor to ensure patients receive appropriate care. The RDA must interact in a positive manner with staff, patients, families, and members of the community.
Primary Responsibilities/Essential Job Functions:
Use EMR to keep accurate records of patient's current dental and medical history.
Follows infection control protocol by preparing and sterilizing instruments and equipment.
Reviews patient's medical history, medications and proper patient identifiers
Prepares patients for treatment and ensures patient is as comfortable as possible during dental procedures.
Takes x-rays as needed and prepares materials for impressions and restorations.
Communicates with both patient and dental provider of treatment plan during procedure.
Maintains a high level of professionalism and confidentiality.
Refers patient as needed (orthodontist, periodontist, endodontist and oral surgeon).
Informs patients on pre- and post-operative procedures and provides oral health education.
Schedule and confirm appointments, receive patients, keep treatment records, and monitor daily supplies for restocking.
Qualifications:
Completion of high school or equivalent and 1 year of experience in a dental office setting preferred.
Registered Dental Assistant Licensure REQUIRED
X-ray certification REQUIRED
Current CPR training
Experience with EMR's (EPIC, Dentrix & Dexis)
Dental and medical terminology knowledge preferred
Ability to prioritize while paying attention to detail.
Collaborates with a wide variety of staff members to ensure daily patient care productivity goals are met.
De-escalates challenging situations that may arise with patients and/or staff.
Bilingual in Spanish or Khmer, preferred
Auto-ApplyBilling Clerk
The Children's Clinic job in Long Beach, CA
Do you have a passion for helping the underserved in your community? Are you a team player with a good attitude ready to step into a challenging position? Do you have impeccable communication and organization skills to contribute to an amazing team? If you are an experienced Billing Clerk and you answered yes to these questions, then The Children's Clinic dba TCC Family Health has a great employment opportunity for you.
Our Mission
TCC Family Health (TCC) is guided by our mission "to provide innovative, integrated, quality health care that will contribute to a healthy community, focusing on those in need and working with patients and the community as partners in their overall well-being"
The Company
TCC Family Health was founded in 1939 by a group of physicians and community leaders who recognized the importance of access to health care for all children, particularly those who are from low-income families and who are at risk for health problems. For over 80 years, TCC Family Health has been dedicated to eliminating barriers to care, to improve health and lower health systems cost by expanding cost-effective, meaningful and innovative health care programs that work and providing comprehensive healthcare in a culturally sensitive and linguistically appropriate manner to medically underserved, low-income and high-risk populations in Long Beach and surrounding communities.
The Clinic is a true medical home for greater Long Beach and surrounding communities providing medical care and counseling for well-child visits; acute and chronic care; adult clinic; community outreach and education; immunizations; laboratory testing; prescribed medications; and linkage to community resources in (12) clinic sites.
Since then, TCC Family Health has grown from offering weekly well-child care to daily, full-service health care with primary care services for children, adolescents, and adults. TCC is known as a unique leader in the greater Long Beach community, addressing disparities in health by providing quality care for the under-served of all ages, offering them a true “medical home”.
Position Summary
The primary responsibility of this position is to obtain accurate reimbursement for healthcare claims by accurately processing claims, completing follow-ups in a timely manner, and by monthly recommendation of write offs.
Essential Duties/Responsibilities
Review billing work queues on a daily basis for potential claims to be processed
Process an average of 100 claims daily
Review registration/information is accurate.
Process PM160 forms according to charge review and CHDP guidelines
Create and mail out insurance claims and patient statements
Rebill insurance companies or other third parties to secure payments for patients
Follow up on claims weekly
· Distributes cash log/payments entered in the system pending charges processing
Completes Medicare billing in Epic as well as in the DDE system
Flags delinquent accounts to report to supervisor for further action
Makes recommendations to management for write-offs.
Other Duties and Requirements
Follow up on insurance and patients refunds
Some manual billing or outside of practice software system
Other duties may be assigned.
Knowledge, Skills and Abilities (minimum qualifications)
1- 2 years of general billing experience
Some collection experience is a plus
Ability to manage difficult or emotional customer situations
Writes clearly and informatively; presents numerical data effectively
Shows respect and sensitivity for cultural differences
Knowledge of accounting software, Excel and Word
Benefits:
GENEROUS COMPANY BENEFITS - Including 100% Company-paid medical plan
100% Company-premium paid medical plan (We offer a Blue Shield plan that provides coverage at a zero payroll deduction to employees.)
Medical, Dental, & Vision Insurance
Company Paid Life Insurance
401k with employer contribution
Employee Assistance Program (EAP)
Flexible Spending Account (FSA)
AFLAC
MetLaw
United PetCare Program
Paid Time Off (PTO) - 22.9 days per year
Pay is DOE***
Job Type: Full-time
Pay: $23 - $25.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Experience:
ICD-10: 1 year (Preferred)
Medical billing: 1 year (Required)
Medical collection: 1 year (Preferred)
Accounting software: 1 year (Preferred)
Work Location: In person
Auto-ApplyLVN- Float
The Children's Clinic job in Long Beach, CA
Do you have a passion for helping the undeserved in your community? Are you a team player with a good attitude ready to step into a challenging position? Do you have impeccable communication and organizational skills to contribute to an amazing team? If you are an experienced Licensed Vocational Nurse (LVN) and you answered yes to these questions, then TCC Family Health has a great employment opportunity for you.
Our Mission:
To provide quality, integrated, innovative health care that will contribute to a healthy community, focusing on those in need and working with patients and the community as partners in their overall well-being.
The Company:
TCC Family Health was founded in 1939 by a group of physicians and community leaders who recognized the importance of access to health care for all children, particularly those who are from low-income families and who are at risk for health problems. For over 80 years, TCC Family Health has been dedicated to eliminating barriers to care, to improve health and lower health systems cost by expanding cost-effective, meaningful and innovative health care programs that work and providing comprehensive healthcare in a culturally sensitive and linguistically appropriate manner to medically underserved, low-income and high-risk populations in Long Beach and surrounding communities.
Licensed Vocational Nurse Summary:
The principle function of the Licensed Vocational Nurse is to provide safe patient care by assisting Clinic Providers with treatments, procedures and clerical duties as defined in the Licensed Vocational Nurse Scope of Practice. The Licensed Vocational Nurse will demonstrate competence inpatient care for infants, children, adolescents, and adult patient population. The LVN will ensure the delivery of quality patient care and the efficiency of patient flow.
Essential Duties and Functions: .
Walk-In Schedule- LVN to view and manage the flow for site Walk-Ins Schedule throughout day- Goal to have walk in addressed or plan of action within 45-minute time frame from Present status.
Request for Laboratory and X-ray Orders from Specialty Office or PCP.
Document patient history within EMR System.
Refill Request & Prior Authorization for Medication.
Case Management / Patient Education.
Vaccines.
Weekly Medical Assistant Schedule.
Oversee Mail and Faxes Correspondence to insure that being completed at a minimum 2 times a day by assigned staff.
Forms - LVN to fill out all fields able to and forward to provider.
Education and Qualifications
Completion of High School and or GED is required.
Completion of vocational school- LVN training is required.
Must have at least 2 years of LVN working experience.
Current License to practice in the State of California as an LVN is required.
Must Have ability to communicate well in oral and written English.
CPR/BLS certification is required..
Certified for Blood Withdrawal/Phlebotomy is required.
Minimum of one-year experience in an outpatient setting preferred.
Must have computer skills with Microsoft Word, Microsoft Excel, internet, and Practice Management Systems.
Ability to problem solve and prioritize tasks.
Ability to handle multiple tasks and work effectively with minimal supervision.
Interest in working with diverse ethnic groups.
Excellent interpersonal and communication skills.
Proficient Clinical skills - Catherization, Injections, Vitaling, and rooming patients.
Benefits:
Medical, Dental, & Vision Insurance
Company Paid Life Insurance
401k with employer contribution
Employee Assistance Program (EAP)
Flexible Spending Account (FSA)
AFLAC
United PetCare Savings Program
Job Type: Full-time
Benefits:
GENEROUS COMPANY BENEFITS - Including 100% Company-paid medical plan
100% Company-premium paid medical plan (We offer a Blue Shield plan that provides coverage at a zero payroll deduction to employees.)
401(k)
Nurse Corps Loan Repayment Program
$500- Education Reimbursement Program
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Medical specialties:
Ob/Gyn
Pediatrics
Primary Care
Physical setting:
Clinic
Standard shift:
Day shift
Weekly schedule:
Monday to Friday
Experience:
Catherization, Injections, Vitaling, and rooming patients
License/Certification:
Phlebotomy Certificate Preferred
LVN (Required)
BLS Certification (Required)
Auto-ApplyMedical Assistant/FO Clerk
The Children's Clinic job in Long Beach, CA
Do you have a passion for helping the underserved in your community? Are you a team player with a good attitude ready to step into a challenging position? Do you have impeccable communication and organization skills to contribute to an amazing team? If you are an experienced Medical Assistant and you answered yes to these questions, then TCC Family Health has a great employment opportunity for you.
Our Mission:
To provide quality, integrated, innovative health care that will contribute to a healthy community, focusing on those in need and working with patients and the community as partners in their overall well-being
The Company:
TCC Family Health was founded in 1939 by a group of physicians and community leaders who recognized the importance of access to health care for all children, particularly those who are from low-income families and who are at risk for health problems. For over 80 years, TCC Family Health has been dedicated to eliminating barriers to care, to improve health and lower health systems cost by expanding cost-effective, meaningful and innovative health care programs that work and providing comprehensive healthcare in a culturally sensitive and linguistically appropriate manner to medically underserved, low-income and high-risk populations in Long Beach and surrounding communities.
Summary
The Front Office Clerk / Medical Assistant plays a dual role in supporting both administrative and clinical operations in an outpatient clinic setting. This position ensures efficient patient flow, delivers high-quality customer service, and supports patient care under the supervision of licensed healthcare personnel. Responsibilities include patient registration, clinical data collection, maintaining a safe and welcoming environment, assisting with medical procedures as trained, and promoting positive patient experiences from check-in to check-out.
Primary Responsibilities/Essential Job Functions :
Front Office Responsibilities
Greet and engage patients, families, and visitors with professionalism, courtesy, and cultural sensitivity.
Maintain a clean, organized, and presentable reception and waiting area at all times.
Efficiently register patients in EPIC, verify insurance, update demographic information, and ensure completion of required documentation.
Schedule, reschedule, and cancel appointments in accordance with clinic policies.
Answer incoming calls, route messages, and provide accurate information regarding clinic procedures, copayments, and required documents.
Collect patient payments, issue receipts, and reconcile the cash drawer with supervisor/manager at end of day.
Prepare and organize daily appointment charts and walk-in documentation; scan registration paperwork by close of business.
Assist with medical records maintenance, including organizing charts, purging inactive charts, and processing records requests as needed.
Make appointment reminder calls and follow up with no-show patients per clinic policy.
Maintain front office supply levels and communicate needs to supervisor/manager.
Check and manage clinic voicemail and daily mail.
Protect patient confidentiality and adhere to HIPAA guidelines at all times.
Assist with additional clerical tasks as assigned.
Medical Assistant Responsibilities
Provide direct patient care under the supervision of licensed clinical personnel.
Perform clinical tasks as outlined in the Medical Assistant competency checklist, ensuring patient comfort, privacy, and safety.
Collect and document clinical data accurately in accordance with clinic standards and EHR requirements.
Participate as an active member of the care team and support implementation of patient care plans.
Respond effectively to changing patient needs and clinic priorities.
Apply infection control standards consistently and maintain a safe, healthful environment for patients and staff.
Demonstrate clinical competency, particularly in women's health patient care, as applicable.
Provide back-office assistance and emergency coverage when needed.
Contribute to Performance Improvement projects, staff training, and orientation of new team members or students.
Maintain compliance with all clinical policies, procedures, and competency requirements.
Qualifications:
Required:
High School Diploma or equivalent.
Medical Assistant certification and Phlebotomy certification.
Proficiency with computers, typing (35 wpm minimum), Microsoft Office, and general office equipment.
Ability to communicate effectively, relate well to diverse populations, and provide exceptional customer service.
Reliability, professionalism, trustworthiness, and strong ethical standards.
Ability to multitask in a fast-paced, high-stress environment while maintaining confidentiality.
Familiarity with medical terminology and EMR systems (EPIC preferred).
Preferred:
Two or more years of experience in a medical, hospital, or outpatient clinic setting.
Bilingual in English and Spanish and/or Khmer.
Experience with front desk operations and clinical support tasks.
PHYSICAL DEMANDS
Frequent sitting for administrative tasks; occasional driving for meetings. Occasional climbing, stooping, kneeling, reaching, or turning. Continuous use of auditory, olfactory, and tactile senses. Occasional pushing/pulling up to 50 lbs.; lifting and carrying up to 25 lbs. Reasonable accommodations will be made for individuals with disabilities to perform essential functions.
Job Type: Full-time
Pay: $22.00- $24.00 per hour
GENEROUS COMPANY BENEFITS - Including 100% Company-paid medical plan
100% Company-premium paid medical plan (We offer a Blue Shield plan that provides coverage at a zero payroll deduction to employees.)
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Work setting:
In-person
Language:
Spanish (Preferred)
Khmer (Preferred)
License/Certification:
Phlebotomy Certification (Preferred)
BLS Certification (Required)
Medical Assistant Certification (Required)
Auto-Apply