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Children's Council jobs - 20 jobs

  • Director of Data Management & Operations

    Children's Council of San Francisco 4.4company rating

    Children's Council of San Francisco job in San Francisco, CA

    Job Title: Director of Data Management & Operations Department: Information Technology Reports To: Chief Technology Officer FLSA Status: This is a full-time (40 hours per week) Exempt level position Salary: $125,000-$138,000 ABOUT CHILDREN'S COUNCIL: For more than 50 years, Children's Council has been the heart of child care and early education in San Francisco, advancing the belief that high-quality child care can transform lives and communities. Our more than 150 team members help families navigate their child care and preschool options and secure financial assistance to pay for it. We provide home-based child care businesses with the training and resources to succeed. Through a wide range of free programs and workshops, we support parents and caregivers as they build child development skills. As the city's second-largest nonprofit contractor, with an annual budget of over $250 million, we are a major stakeholder in the child care system. We educate the public and advocate for increased investment in early education at the local and state level. If you are a child care champion, we want you on our team. POSITION SUMMARY: Children's Council is looking for a strategic and results-driven Director of Data Management and Operations. This leader will analyze and interpret complex data sets from multiple sources, transforming insights into actionable strategies through dashboards, reports, and trend analysis. The Director will establish and enforce data governance standards, ensuring accuracy, consistency, and alignment with organizational objectives. The ideal candidate is highly organized, detail-oriented, and skilled at using data to help leaders guide organizational decisions. The Director will report to the Chief Technology Officer and will play a critical role in shaping data strategy and enabling operational excellence. This role is 100% remote, with occasional in-office presence for key meetings and collaboration. This role is 100% remote but should be available for in-office work/meetings as needed. PRIMARY RESPONSIBILITIES : Take a strategic leadership role over data across the organization, champions data to key stakeholders Complete an org wide Data Assessment resulting in the creation and implementation of a Data Strategy Create and manage an internal Data Governance Committee Develop, manage, and administer the data warehouse as well as train other data personnel within the organization Create and maintain integrations between the organization's data warehouse and external REST APIs by utilizing platforms such as Azure Data Factory and Cloudingo. Manage and enhance integrations that transfer data directly into Salesforce utilizing ETL processes from the organization's data warehouse, SQL databases, and form tools such as FormAssembly. Utilize tools such as Cloudingo and Salesforce's built-in duplicate management features to minimize the number of duplicate Salesforce contacts and related accounts. Work closely with other internal data team staff to clean and transfer historical data from spreadsheets into Salesforce using tools such as Dataloader, Cloudingo and the Salesforce Data Import Wizard. Serve as administrator and technical resource for Account Engagement, the organization's email marketing tool. Supervise the organization's Web/Database Administrator and other data related positions within IT. Establish requirements and assess the quality of the data in our current databases Assist in the maintenance and creation of a data catalog and data map. Develop and implement data standards, policies, procedures, and business rules Establish data access security requirements Interpret data, analyze results using statistical techniques and provide ongoing reports from a variety of sources to create dashboards and other presentation materials and tools for key constituents Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality Acquire data from primary and/or secondary data sources and maintain databases/data systems Filter and clean data by reviewing computer reports, printouts, and performance indicators to locate and correct issues Serve as the organization's Salesforce Administrator to include management of the Salesforce database and configuration. Will also partner directly with any identified Salesforce consultants. Provide training and technical assistance with the design and management of collecting and reporting data (surveys). Create standards and procedures on how we create and conduct surveys. Independently analyze and summarize findings and present data in formats such as excel pivots, power point, reports, dashboards, grids, and tables along with any suggestions or recommendations. Other data related duties as assigned. REQUIRED QUALIFICATIONS: 3-5 years of leading IT data management and operations and hands-on experience involving quantitative data analysis and complex problem solving. Bachelor's degree in Mathematics, Economics, Computer Science, Information Management, Statistics, or related field. Must be highly organized, detail-oriented, and skilled at using data to help leaders guide organizational decisions. Excellent problem-solving, communication, and time management skills. Technical expertise regarding data models, database design development, data mining and segmentation techniques. Demonstrated ability to analyze statistical data and to present findings clearly and concisely in verbal, written, and graphic form. Strong knowledge and experience with reporting packages, databases (SQL etc.), ETL. Strong knowledge of SQL is a must. Data Warehouse experience (particularly Azure/Azure Data Factory). Salesforce Administration and Configuration experience. PHYSICAL REQUIREMENTS: Ability to sit at a desk for extended amounts of time Ability to stand for extended amounts of time Manual dexterity to use office equipment; the ability to sit and work at a desk for extended periods of time Physical agility to lift and carry materials, bend, stoop, and reach overhead BACKGROUND CHECK All offers of employment are contingent upon successfully completing this process. COVID Policies All staff are required to be fully vaccinated against COVID-19 (barring application for medical or religious exemptions). Wearing masks in the office is optional for our staff. Benefits, and Employee Perks We offer a family-friendly workplace, plus competitive pay, and industry leading benefits package that includes: Generous Medical coverage for staff, including paid medical plan deductibles, copays and out-of-pocket maximums. Dental, Vision, Chiropractic & Acupuncture, Life, LTD and AD&D coverage. Voluntary benefits that include Supplement Life, Accident, Critical Illness, and Pet Insurance. 401(k) retirement plan with a generous employer match. Pre-tax Flexible Spending Accounts, Health Savings Account and Commuter Benefit programs. Generous paid time off package, including 14 paid holidays + a floating holiday for your Birthday. Ongoing training and professional development for all staff. Tuition Reimbursement. Equal Opportunity & Equity Statement Children's Council is an equal opportunity employer that values diversity as central to our work serving the San Francisco community. We comply with all applicable state and local laws governing nondiscrimination in employment. Our practices are in alignment with our commitment to workplace equity, diversity, and inclusion. We foster a work environment where our current and future staff feel welcomed without regard to race, color, religion, gender identity, national origin, sex, age, disability or sexual orientation.
    $125k-138k yearly 60d+ ago
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  • Family Services Specialist II (Bilingual English/Spanish)

    Children's Council of San Francisco 4.4company rating

    Children's Council of San Francisco job in San Francisco, CA

    Job Title: Family Services Specialist II (Bilingual English/Spanish) Department: Compliance and Program Supports Reports To: Family Services Manager (37.5 hours/week) Non-Exempt, Union Position Level: 5 Salary: $48,730.50 - $51,698.21 ABOUT CHILDREN'S COUNCIL For 50 years, Children's Council has been the heart of childcare and early education in San Francisco, advancing the belief that high-quality childcare can transform lives and communities. Our more than 150 team members help families navigate their childcare and preschool options and secure financial assistance to pay for it. We provide home-based childcare businesses with the training and resources to succeed. Through a wide range of free programs and workshops, we support parents and caregivers as they build child development skills. As the city's second-largest nonprofit contractor, with an annual budget of over $240 million, we are a major stakeholder in the childcare system. We educate the public and advocate for increased investment in early education at the local and state level. If you are a childcare champion, we want you on our team. POSITION SUMMARY Under the supervision of the Family Services Supervisor, the Family Services Specialist II (FSS II) supports low-income families in and around San Francisco by evaluating and maintaining their eligibility to receive financial assistance to pay for childcare in any or all Subsidy programs at Children's Council. The FSS II is a trusted resource for families navigating intricate program requirements and seeking information or referrals to other supportive services and community resources. With the ability to prioritize and multitask competently, the FSSII coordinates multiple family and program-driven deliverables to provide the best possible support to families within a complex regulatory environment. Key Qualities You see yourself being able to initiate eligibility meetings with families in accordance with Department policies and procedures, Federal, State, and Local law and regulations, or other funder/auditor requirements. You are punctual and able to keep a timely/ ongoing communication with parents and child-care providers via telephone, mail, email or in-person meetings to assist them in understanding the Subsidy program or other family support needs. You can adapt to continually evolving internal policies and best practices to ensure optimal service delivery and compliance. RESPONSIBILITIES Maintain ongoing and accurate up-to-date client records for the caseload of families receiving subsidized childcare services. Accommodate individual assignments of families who are new to the program, or regular batch assignments of existing families from other Family Service Specialists. Counsel families around the importance and benefits of quality childcare and early education experience for their children. Provide tailored information around options for a quality early care experience depending on each family's unique circumstances. Provide customized information on, and referrals to, other community resources and support services as appropriate. Provide timely communication with other Department staff to ensure swift coordination of accurate childcare authorizations and payments, paperwork, and customer service. Attend parent appeal hearings and support actions taken affecting families' service levels. As determined by Department Quality Assurance metrics, achieve, and maintain a performance accuracy rate in accordance with current Department standards. Maintain an organized workspace in accordance with Department policies and best practices to ensure client confidentiality and easy access of files to other Department staff if needed. Regularly contribute to capacity building efforts within the Department by leading or participating in workgroups or presenting materials to other Department members in individual or group settings. Collaborate with other program staff at Children's Council by planning and participating in client services such as playgroups, workshops, or special projects and events. Attend and participate in all required meetings relating to service delivery and professional development. Other related duties as assigned. REQUIRED QUALIFICATIONS Some knowledge of San Francisco community resources and Child Development Programs. Using your English/Spanish fluency to inform clients of our procedures and programs. Familiarity with procedures and programs administered by California Department of Education programs. The willingness to work with a diverse group of individuals and community-based organizations. Passionate about early childhood development, social justice, family empowerment, and diversity. Proficiency with using Microsoft Office Suite products. Have the occasional flexibility to adjust your work schedule to include some evenings and/or weekends. PHYSICAL REQUIREMENTS Ability to sit at a desk for extended amounts of time. Ability to stand for extended amounts of time. Manual dexterity to use office equipment; the ability to sit and work at a desk for extended periods of time. Physical agility to lift and carry materials, bend, stoop, walk and reach overhead. BACKGROUND CHECK All offers of employment are contingent upon successfully completing this process. COVID Policy All staff are required to be fully vaccinated (barring application for medical or religious exemptions). Wearing masks in the office is optional for our staff. Hybrid Work This role requires being 100% onsite for a minimum of 8 weeks of training, after that time, an assessment will be done before Hybrid flexibility is offered. If you transition to a hybrid schedule, you will be required to be onsite 3 days per week with the option to work remotely 2 days. The days you WFH will be determined by your manager. Benefits, and Employee Perks We offer a family-friendly workplace, plus competitive pay, and industry leading benefits package that includes: Employers paid Medical, Dental, Vision, Life, LTD and AD&D coverage. Voluntary benefits that include Supplement Life, Accident, Critical Illness, and Pet Insurance. 401(k) retirement plan with generous match. Pre-tax Flexible Spending Accounts, Health Savings Account and Commuter Benefit programs. Generous paid time off (5 weeks of PTO), 14 paid holidays + a floating holiday for your Birthday. Ongoing training and professional development for all staff. Tuition Reimbursement. Children's Council of SF is committed to building a staff that is rich with cultural, social and experiential diversity. Candidates who want to join us on this journey and who can uniquely contribute to that goal are encouraged to apply. Equal Opportunity & Equity Statement: Children's Council is an equal opportunity employer that values diversity as central to our work serving the San Francisco community. We comply with all applicable state and local laws governing nondiscrimination in employment. Our practices are in alignment with our commitment to workplace equity, diversity, and inclusion. We foster a work environment where our current and future staff feel welcomed without regard to race, color, religion, gender identity, national origin, sex, age, disability or sexual orientation.
    $48.7k-51.7k yearly 9d ago
  • Finance & Administration Lead

    Child's Play Wonderschool 3.9company rating

    Oakland, CA job

    Job Description The Finance & Administration Lead at Child's Play Wonderschool will play a critical role in contributing to the successful operation of our organization. This individual will oversee the financial and administrative functions of the school, while also working collaboratively with various levels of our team to ensure the provision of top-notch services and support to all areas of Child's Play Wonderschool. Job Responsibilities: Oversee and manage the overall financial operations of the school, including budget preparation, financial planning, and analysis. Responsible for all aspects of accounts payable, accounts receivable, payroll, revenue recognition, and cash management. Ensure all financial transactions are accurately recorded and reported in accordance with generally accepted accounting principles. Develop and enforce internal control policies to safeguard the school's financial assets. Manage and oversee the administrative functions of the school, including facilities management, HR processes, and office equipment procurement. Coordinate with school leadership to provide financial insights and recommendations to inform strategic decision-making. Qualifications: Bachelor's degree in Business Administration, Finance, or related field required. An MBA or equivalent is preferred. A minimum of 5 years of experience managing finances for an organization, preferably within an educational setting. Strong proficiency with accounting software and Microsoft Office Suite. Exemplary organizational, leadership, and problem-solving skills. Exceptional communication skills, both written and verbal, with an ability to clearly articulate financial information to non-finance personnel. Proven ability to maintain confidentiality and handle sensitive financial data with utmost discretion. Benefits: Competitive salary with annual performance reviews and the potential for increases. Comprehensive health, dental, and vision insurance. Generous Paid Time Off (PTO) policy, including vacation, sick leave, and holiday pay. Opportunities for continued professional development and training. A positive, collaborative, and supportive work environment that values inclusivity and diversity. The Finance & Administration Lead is an integral part of Child's Play Wonderschool, and we are committed to providing a rewarding work environment that encourages growth and development. We are excited to welcome the right candidate into our team.
    $100k-137k yearly est. 20d ago
  • Associate Preschool Teacher

    Wu Yee Children's Services 4.2company rating

    San Francisco, CA job

    Wu Yee Children's Services believes nothing is more essential than excellent child care and education for all our children, right from the start. Wu Yee is seeking associate early childhood teachers who share our commitment to providing infants, toddlers, and preschoolers full access to early learning opportunities that pave the way to bright futures. We operate 12 child development centers in the San Francisco communities where Head Start is most needed. If you thrive in culturally inclusive classrooms, want training and professional development, and support a multi-disciplinary family model, come join our squad of dedicated educators as we continue to expand our services! Location: 177 Golden Gate Ave, San Francisco CA (Req # 1662) Position Schedule: Full - time | Monday - Friday Associate Preschool Teacher Responsibilities: Under the direction of the Lead Teacher, assist in the planning and implementation of age and developmentally appropriate curriculum for children, including daily open-ended activities to expand their competencies across developmental domains Maintain appropriate teacher - child ratios, ensuring visual supervision of children at all times Contribute to a safe, healthy, nurturing, and culturally relevant classroom environment for all children and families Understand and follow Wu Yee policies and procedures to ensure all activities are conducted in accordance with licensing requirements, Head Start performance standards, and California Department of Education regulations Maintain regular and timely communication with program staff, including, but not limited to the Center Manager, Lead Teacher, and Family Advocates to facilitate effective program performance Ensure documentation of all significant contacts with families and maintain up-to-date file records including attendance, emergency contact information, family contact, education data, and file log Accurately and promptly complete formal observations, ongoing screening, and assessments of children in your primary care according to the service area timeline Develop and maintain portfolios that document the unique strengths, skills, and areas of growth for the children in your primary care on a regular basis Maintain appropriate active supervision of children in your care at all times Maintain ongoing, open communication with families and conduct parent-teacher conferences and home visits for children in your primary care Encourage and promote families' participation in center activities, field trips, special events, and the Parent Committee and Policy Council Participate in the referral process for children with suspected disabilities, as needed Collaborate with program staff, the Family Advocate and Mental Health Consultant about concerns or issues related to a child's development Perform Daily Health Checks for children entering the center Ensure children are signed in and out of the center daily Conduct safety check in the park/playground to ensure the equipment and area is safe for children, prior to the commencement of outdoor activity Model and teach children appropriate health and hygiene practices, including tooth brushing, potty training, hand washing, etc. Assist with the preparing the classroom for meals and nap time Participate in food preparation for the center in accordance with program policies and procedures and state food safety requirements Participate in family style eating with the children Record meal counts accurately at the time of service Follow established teaching staff health and safety procedures; including sanitizing classroom materials Clean and sanitize dishes, pots, pans and utensils daily according to Wu Yee policies and procedures Assume Lead Teacher responsibilities in the absence of the Lead Teacher Adhere to an adjusted work schedule in order to meet needs of program Engage in ongoing professional development activities, as required by the program Other duties as assigned. Requirements: A valid California Child Development Associate Teacher permit A minimum of 1 year teaching experience with young children and diverse populations Ability to communicate effectively with children, parents and other staff Good communication, as well as maintaining an overall positive and professional attitude Demonstrated competence in supporting families Models good judgment, effective problem solving and priority setting skills Occasional lifting up to 50 pounds. Compensation and Benefits: The pay range for this position is $35.37 - $40.94. A new hire generally starts between $35.37 and $39.75. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets, relevant experience, internal equity, and other business and organizational needs. Additional $150 per pay period stipend at Golden Gate & Kirkwood Centers. Fully paid employee health, dental, and vision 403b with matching contribution after 1 year of service 14 holidays 15 days of paid vacation Generous sick leave Lots of opportunities for advancement across the organization Extensive paid training and professional development Wu Yee Children's Services conforms to all the laws, statutes, and regulations concerning Equal Employment Opportunities and Affirmative Action. We promote diversity and urge women, minorities, individuals with disabilities and veterans to apply to all of our job openings. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records to apply for any open position in which they feel qualified. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristic protected by law. Wu Yee Children's Services is an equal opportunity employer.
    $35.4-40.9 hourly 60d+ ago
  • Family Registration Specialist

    Child's Play Wonderschool 3.9company rating

    Oakland, CA job

    Job Description The Family Registration Specialist at Child's Play Wonderschool plays a critical role in managing the registration process for families and students. This individual will be the primary point of contact for families, ensuring a seamless registration process while also managing necessary documentation and attending to the pertinent queries. Responsibilities: Handling the complete registration process for both new and returning families, ensuring a seamless and positive experience. Supporting families through the enrollment process by answering all their queries and providing necessary information. Coordinating with the school administrative team and teaching staff for the transfer of requisite student information. Maintaining up-to-date records for all registered families, ensuring that necessary documentation is complete and filed correctly. Processing registration payments and coordinating with the accounting team for proper invoicing and record management. Ensuring all registration data is correctly input into the school's database system for easy retrieval and use. Qualifications: High school diploma or equivalent required. Familiarity with basic accounting principles and procedures to manage registration fee payments. 1+ year experience in enrollment, support, office administration, records, or billing Strong organizational skills, with an ability to maintain detailed records and manage multiple tasks concurrently. Excellent communication and interpersonal skills to interact effectively with families and school staff. Proficient in using computer systems, including word processing, database management, and email. Knowledge of specific school management software would be considered a benefit. Benefits: Opportunity to join a dynamic and dedicated team at Child's Play Wonderschool, committed to providing quality education and a nurturing environment for children. Healthcare coverage and retirement savings plan. Access to professional development opportunities for continuous learning and skill enhancement. Potential to make a meaningful impact on the lives of families and students in our community. This position offers a unique opportunity to work in a rewarding environment at Child's Play Wonderschool where we have a strong commitment to education and nurturing young minds. Individuals who believe in the value of education, are self-motivated, and have a passion for working with families are strongly encouraged to apply.
    $31k-38k yearly est. 13d ago
  • Early Learning for All Program Enrollment Specialist

    Wu Yee Children's Services 4.2company rating

    San Francisco, CA job

    Wu Yee Children's Services believes nothing is more essential than excellent child care and education for all our children, right from the start. Early Learning for All Program Enrollment Specialist works with families to evaluate program eligibility performs intake interviews and subsidized childcare needs assessments with all eligible families including fully funded tuition and tuition credit program. Counsels and assists families in locating childcare services and provides appropriate supportive services and community resources. Location: 880 Clay St San Francisco CA (Req #1661) Full time 40 hours per week - Onsite Responsibilities: Conduct timely childcare eligible and need intake Interviews according to program guideline. Counsel and maintain monthly caseload with accessing childcare subsidies. Maintain a digital ELFA family file for all families under your caseload. Enroll income eligible families into the Early Learning for All Programs and directed by the Program Supervisor and Program Manager. Orient families and childcare providers to childcare Early Learning for All program including fully funded voucher and tuitiion credit program. Ensure families are in compliance with program regulations and policies. Perform accurate and timely data entry relevant to caseload and in accordance with program and policy. requirements. Document phone conversations and case intake with parents, childcare providers, and other social services providers. Respond to inquiries and provide timely communication to Program Tuition Specialist. Assist with coordination regarding client's childcare status, to ensure timely and accurate provider payments. Assist and guide new and existing families through the ELSF during their application, selection, and enrollment process. Collaborate with Resources and Referral Specialist to support families get childcare and provide appropiate supportive Referral Specialist to support families get childcare and provide appropiate supportive services and community resources. Conduct file review to ensure quality assurance. Assist Tuition Specialist to support child care providers regarding attendance records and payment issues. Maintain ongoing communication and follow-up with parents, childcare providers, and other social service providers regarding the childcare needs of clients, including policies and procedures of programs. Attend and proactively participate in all meetings relevant to services delivery and staff professional development. Assist to conduct workshops and orientations for parents as needed. Participate in department team projects, cross training and participate in agency activities as needed. Report on suspected child abuse and follow up as mandated. Other duties as assigned including participating in ongoing professional development and handling additional tasks as required to support the overall goals and operations of the Early Learning for All program. Knowledge & Skills required: Excellent interpersonal skills Good verbal and written communication skills Strong organizational skills and ability to multi-task Knowledge of San Francisco community resources Experience working with limited English speakers and diverse populations Proficient with MS Office Suite and working knowledge of database Be a team player and support colleagues ** Ability to work some evenings and weekends Education Requirements Bachelors degree in education or public dministration and accounting or related field. Two Years' work experience in state or federal child care subsidies field, or Early Head Start programs. Bilingual and biliterate in Spanish /English a plus. Excellent written and oral communication skills. Additional Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to: Frequently walks, uses hands and fingers to handle or feel objects, tools, or controls, and frequently talks and hears. Often required to stand, sit, reach with hands and arms; and stoop, kneel, and crouch, bed squat or crawl. Ability to lift carry up to 25 pounds and in case of emergency a 40 pouns child. Specific vision abilities requires by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Compensation and Benefits: The pay range for this position is $29.52 - $36.00. A new hire generally starts between $29.52 and $32.76. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets, relevant experience, internal equity, and other business and organizational needs. Fully paid employee health, dental and vision 403b with matching contribution after 1 year 13 holidays, 10 days' vacation and paid sick leave Lots of opportunity for advancement across the organization Extensive paid training and professional development Wu Yee Children's Services conforms to all the laws, statutes, and regulations concerning Equal Employment Opportunities and Affirmative Action. We promote diversity and urge women, minorities, individuals with disabilities and veterans to apply to all of our job openings. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records to apply for any open position in which they feel qualified. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristic protected by law. Wu Yee Children's Services is an equal opportunity employer.
    $29.5-36 hourly 60d+ ago
  • Workforce Success Coach

    Wu Yee Children's Services 4.2company rating

    San Francisco, CA job

    Wu Yee Children's Services believes nothing is more essential than excellent child care and education for all our children, right from the start. The Workforce Sucess Coach supports IRISE Early Education Pathways participation throughout their educational pathway and for up to six months post-completion to promote successfulworkforce outcomes. The sucess Coach provides individualized coaching, mentoring and coordination of academic and supportive services to help apprentices balance school, work, and personal responsibilities. Under the direction of the Early Learning Program Workforce Manager, the Sucess Coach contributes to the implementation of apprenticeship and teacher preparation programming, including collaboration with higher education partners, employers sites, and internal Wu Yee teams. Full time 40 hrs/week, Monday - Friday | Hours: 9:00 am - 5:30 pm Location: 827 Broadway San Francisco Ca (Req 1669) Responsibilities: Provide individualized, strength-based coaching to apprentices focused on academic persistence, professional readiness, time management, communication skills, and work-life balance. Establish trusting relationships with apprentices and serve as a consistent point of support throughout their educational pathway. Support apprentices in navigating academic expectations, workplace responsibilities, and personal commitments. Maintain accurate and timely documentation of apprentices' academic progress, including attendance, grades, schedules, and support services. Monitor apprentice engagement and progress and identify barriers that may impact completion or retention. Coordinate with instructors, academic counselors, and other partners to support individual cohort-level success. Build and maintain strong relationships with internal and external partners, including employers' sites and higher education institutions, to support high-quality on-the-job learning experiences. Conduct regular site coordination and check-ins in collaboration with employer partners and mentors. Monitor apprentices' workplace performance and engagement through ongoing communication and site-based support. Coordinate or connect apprentices to supportive services as needed, including child care, tutoring, transportation, and other resources that support participation in classes, trainings, and events. Support apprentices enrolled in evening or weekend coursework or program activities. Contribute to grant-funded initiatives by supporting program documentation, data tracking, and reporting requirements. Assist with tracking participation, outcomes, invoices, and expenditures as needed in collaboration with program leadership. Participate in department meetings, staff meetings, trainings, and cross-program collaboration within Wu Yee Chilfren's Services. Perform other duties and special projects as assigned. Requirements: Bachelor's degree in child development, Early Childhood Education, Sociology, Social Work, or related field, or equivalent relevant experience. Minimum of two years of experience in the workforce development, academic coaching, mentoring, family engagement,or program implementation. Experience working with community colleges, universities, or apprenticeship programs preferred. Experience serving dual-language learning, immigrant communities, first-generation college students, and low-income adults strongly preferred. Strong verbal and written communication skills. Proficiency in Microsoft Office and Google Workspace, and comfort using data tracking or case management systems. Proficiency in various software programs such as MS Word, Excel, Power-Point. Must meet criminal background clearance and health requirements, that include a physical exam, TB and immunizations. Regularly required to sit for extended periods and occasionally stand, walk, stoop, kneel, and lift up to 10 pounds. Ability to work on a computer be up to 7 hours a day, regularly required to sit for long periods of time, and occasionally stand and walk. Close vision required for computer usage. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Compensation and Benefits: The pay range for this position is $68,430 - $106,070. A new hire generally starts between $68,430 and $87,250. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets, relevant experience, internal equity, and other business and organizational needs. Fully paid employee health, dental and vision 403b with matching contribution after 1 year 13 holidays, 10 days' vacation and paid sick leave Lots of opportunity for advancement across the organization Extensive paid training and professional development Healthcare/vulnerable client employer, verified COVID vaccination required Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records to apply for any open position in which they feel qualified. Wu Yee Children's Services is an equal opportunity employer.
    $68.4k-106.1k yearly 60d+ ago
  • Family Support Case Manager I

    Community Resources for Children 4.0company rating

    Napa, CA job

    Full-time Description The Case Manager I is a full-time non-exempt position and supports families in Napa County by evaluating and maintaining their eligibility to receive financial assistance for child care in subsidized payment programs at Community Resources for Children (CRC). The Case Manager I is a trusted resource for families navigating intricate program requirements while seeking quality childcare in Napa County. The Case Manager I also helps families with other supportive services and community resources to support the overall wellbeing of the family and children. The Case Manager I processes monthly childcare payments to childcare providers in accordance with state policies. With the ability to prioritize and multitask competently, the Case Manager I coordinates multiple family and program- driven deliverables to provide the best possible support to families. Essential Duties and Responsibilities Understand and support the mission and goals of Community Resources for Children (CRC). Maintain an ongoing caseload of families receiving subsidized child care services with a knowledge of the Alternative Payment Programs at CRC Conduct in-person eligibility certifications and recertifications with families in accordance with Department policies and procedures, Federal, State and local law and regulations Provider timely ongoing communication with parents and childcare providers via telephone, mail, email or in-person meetings to assist them in understanding the Alternative Payment Programs Polices and Guidelines Hold a high level of customer service when working with families, providers, staff and external partners Maintain accurate, up-to-date client records in electronic and hard copy files Counsel and educate families around the importance and benefits of a quality child care and early education experience for their children Provide tailored information around options for a quality early care experience depending on each family's unique circumstance Provide customized information and referrals to other community resources and support services as appropriate Calculate monthly attendance logs and process provider payments in accordance with Department policies and procedures, Federal, State and local law and regulations Provide timely communication with other Department staff to ensure swift coordination of accurate child care authorizations and payments, paperwork and customer service Work closely with the County of Napa's Health & Human Services, Self Sufficiency staff and management Assist potential families with the Child Care Eligibility List enrollment As determined by the Department's Quality Assurance metrics, achieve and maintain a performance accuracy rate in accordance with current Department standard Maintain an organized workspace in accordance with Department policies and best practices to ensure client confidentiality and access to files Adapt to continually evolving regulations, internal policies and best practices to ensure optimal service delivery and compliance Demonstrate flexibility in work schedule to ensure client/program needs are met Attend and participate in all required meetings, conferences, and training relating to service delivery and professional development Maintain the highest level of friendliness, professionalism, support, and integrity in all aspect of work Conduct outreach and participate in events to promote programs and agency as needed Contribute to agency publication and communication efforts as requested Engage and supervise volunteers Perform other duties as assigned. Requirements Education, Experience and Requirements Bachelor's Degree in Child Development, human services, social work or similar subject preferred Minimum of two years' work experience in child care or related field Experience at a non-profit or charitable organization preferred High level of proficiency in computer skills, including skills in MS Office (Word, Excel, Outlook, PowerPoint) Experience handling sensitive and confidential information appropriately Livescan fingerprinting and Department of Justice background clearance Demonstrated ability to relate well with parents, providers, co-workers, and the community Bi-lingual desired, Spanish preferred Willingness to work occasional evening and weekend events Reliable transportation, valid California driver's license and insurance Skills/ Competencies Attention to detail and ability to process complex information and documentation Time management; ability to juggle multiple deadlines and remain organized Willing and able to adapt to new regulations, processes, and habits Compassion and empathy; ability to hold space for and have difficult conversations with families and providers Ability to work independently, accept supervision and feedback, and be a collaborative team member Excellent communication skills both orally and in writing, great listener Accuracy and thoroughness in handling and inputting data; looks for ways to improve and promote quality; applies feedback to improve performance Inclusive mindset and cultural competency. Ability to work and communicate with diverse cultural and socioeconomic groups, and differently abled individuals Ability to work well under pressure and meet deadlines. Use of effective methods to destress and reset Proactive and resourceful, finding solutions independently before seeking support. Learning mindset; absorbing information and training, and willingness to accept direction and supervision. Expectations Learn program regulations through training and on the job experience Understand the needs of our community Highly accurate with basic provider payments Support the team administratively for projects -accept delegation of projects with instructions to execute and report back Able to utilize client management software for basic case management (entry level competency) Build and increase caseload size Physical Job Description Typical office environment, no unusual exposures Equipment Used includes computer keyboard, telephone, copy machine, projector, and shredder Essential Physical Tasks: Must be able to sit and type on a computer keyboard, communicate with clients by telephone, drive a car to travel to meetings or appointments, and lift and carry up to 30 pounds. NOTICE: This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Salary Description $25.00-$33.00 per hour
    $25-33 hourly 60d+ ago
  • Early Learning Apprentice and Substitute Coordinator

    Wu Yee Children's Services 4.2company rating

    San Francisco, CA job

    Wu Yee Children's Services believes nothing is more essential than excellent child care and education for all our children, right from the start. The Early Learning Apprentice and substitute Coordinator is critical for managing support of the Early Learning apprentices and substitutes. This position carries the primary responsibility for supporting the coordination of placement and scheduling for apprentices working for Wu Yee Children's Services, as well as for the pool of Teacher Assistants and Substitutes. The coordinator designs and executes the intake and orientation process for these groups, ensuring a smooth transition into the Early Learning department. They will develop and maintain robust, real-time tracking systems to monitor placement stability, progress, and compliance. This role serves as the logistical lead for the Substitute and Teacher Assistant workforce: managing onboarding, scheduling, and operational troubleshooting. Finally, this role will support Mentor Teacher Seminars and monitor the goals of both mentors and apprentices. Location: 827 Broadway St San Francisco CA (Req #1668) (Bilingual - Chinese or Spanish) Full time 40 hours per week - Onsite Responsibilities: Placement & scheduling: Lead the coordination of placement and ongoing scheduling for all apprentices working for Wu Yee Children's Services, ensuring placements align with program needs and apprentice learning. Orientation & Onboarding: Design, schedule, and lead comprehensive orientation sessions for incoming apprentice cohorts, ensuring participants are fully prepared for their specific classroom roles. Tracking & Monitoring: Develop and manage real-time tracking system for the apprentice lifecycle, including orientation completion, placement metrics, and compliance records. Integration Support: Monitor apprentice integration closely, identifying and flagging potential placement or retention issues early to the Early Learning Projects Manager and Center Manager for timely intervention. Point of Contact: Will be the primary contact for all IRISE staff. Substitute and Teacher Assistant Coordination: Onboarding & Intake: Oversee the onboarding process for the substitutes and teacher assistant, coordinating with HR to ensure all intake requirements, site orientations, and initial placements are completed effectively. Scheduling & Development: Organize and facilitate comprehensive training and orientation sessions for substitutes to ensure they are aligned with the program standards, safety protocols, and curriculum expectations. Troubleshooting & Support: Act as the primary point of contact to troubleshoot logistical challenges with the substitute pool, including resolving scheduling conflicts, addressing system/platform issues, and managing placement concerns will be supported and in the partnership with the Regional Managers. Mentor Support and Liaison: Meet with mentor teachers on a monthly basis to discuss apprentice progress and needs. Coordinate monthly mandatory mentor teacher meetings, including setting agendas and documenting attendance/key discussion points. Support participating mentor teachers in their work with apprentices, serving as a liaison for resource allocation and program compliance. Serve as the Coordinator and Liaison for the Californica Mentor Teacher Project. Review and collect training documentation and requirements for reimbursements and stipend pay. Support the Mentor Teacher Selection Committee. Administration and Reporting: Prepare and submit onboarding, placement, and mentor teacher reports as required, ensuring data accuracy from the tracking system. Serve as the primary internal point of contact for the staff (HR, site managers, etc.) regarding apprentice and substitute placement and current status. Coordinate with the departmental management to arrange staffing and schedules for the mandatory orientation events. Other duties as assigned. Education: Bachelor's degree in early education or, Child Development or a related field and 24 ECE units and adult learning preferred or ability to demonstrate work related equivalency. Required Skills and Experience: Knowledge of the San Francisco Community. Minimum of 3 years of experience working in program coordination 2 years of experience in Early Learning programming. Proven experience designing and coordinating training, orientation, or onboarding programs for new staff or participants. Demonstrated proficiency in developing and managing robust tracking systems (databases, advanced spreadsheets, or project management software) for high-volume participant data. Strong computer skills, including proficiency in Excel, PowerPoint, and database management. Availability to work some weekends and evenings throughout the year as required. Compensation and Benefits: The pay range for this position is $32.17 - $40.00. A new hire generally starts between $32.17 and $35.43. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets, relevant experience, internal equity, and other business and organizational needs. Fully paid employee health, dental and vision 403b with matching contribution after 1 year 13 holidays,10 days' vacation and paid sick leave Lots of opportunity for advancement across the organization Extensive paid training and professional development Wu Yee Children's Services conforms to all the laws, statutes, and regulations concerning Equal Employment Opportunities and Affirmative Action. We promote diversity and urge women, minorities, individuals with disabilities and veterans to apply to all of our job openings. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records to apply for any open position in which they feel qualified. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristic protected by law. Wu Yee Children's Services is an equal opportunity employer.
    $32.2-40 hourly 11d ago
  • Family Support Coordinator

    Community Resources for Children 4.0company rating

    Napa, CA job

    Description: The Family Support Coordinator has a broad knowledge of the programs and services offered by Community Resources for Children and the field of early childhood education. This position is responsible for helping families, child care providers, and community members navigate our organization and for providing clients with accurate information about our programs, community resources and other required information. The Coordinator ensures that all families can access the programs that best meet their needs. The Family Support Coordinator provides operational assistance to active and prospective CRC families. The Family Support Coordinator manages the Childcare Eligibility List (CEL) and supports families through the enrollment process and provides referrals based on individual needs. The Family Support Coordinator also provides operational support to the Family Support Program, the Executive Office and CRC at large. The position plays a critical role in engaging families and child care providers in the Alternative Payment Program in Early Learning Programs and Provider Support Services. Essential Duties and Responsibilities Understand and support the mission and goals of Community Resources for Children (CRC) Provides high level of customer service consistent with the values of CRC Process all incoming and outgoing paperwork for Family Support Program, forward to appropriate parties Develop and implement outreach strategies for engaging Family Support Program clients in Early Learning Programs, Provider Support Services, and all CRC community events In partnership with Outreach Coordinator, execute CRC community events and engage Family Support Program families Lead various assistance programs, including holiday distribution Assist clients with intake process for CRC's subsidized child care programs, by conducting initial screenings, completing Centralized Eligibility List (CEL) applications and child care referrals with families Maintain Centralized Eligibility List (CEL) applications and family enrollment statuses in database. Communicate with families to verify information and update CEL applications. Refer families to statewide APPs if they are not Napa County residents. Support Family Support Program with operational tasks, such as monthly and annual AP mailing, filing family and provider paperwork, processing and uploading all incoming attendance logs, restocking forms, and preparing paperwork for mail and will-call Co-develop and execute efficient process for tracking and processing incoming attendance logs Stay informed regarding CRC's programs and services, providing general information and applying knowledge of eligibility criteria and target audience to refer clients as appropriate Complete intake assessments and refer clients to community partners/resources as needed Complete Intake Assessments with families to refer them to appropriate Community Based Organizations and community resources Maintain a secure and organized workspace in accordance with CRC policies and best practices to ensure client confidentiality. Demonstrate flexibility in work schedule to ensure client/program needs are met Attend and participate in all required meetings, conferences and training relating to service delivery and professional development Conduct outreach and participate in events to promote programs and agency as needed Perform other duties as assigned. Requirements: Education, Experience and Requirements Bachelor's degree in child development, human services, social work or similar subject required Minimum of two years' work experience in community-based organizations, supporting families. High level of proficiency in computer skills, including skills in MS Office (Word, Excel, Outlook, PowerPoint, Contact Management Systems) Live scan fingerprinting and Department of Justice background clearance, to be completed upon hiring Reliable transportation, valid California driver's license and insurance Bi-lingual Spanish required Skills/Competencies Ability to work independently and to collaborate with others Excellent written and verbal communication skills Ability to listen and respond appropriately to clients' needs to make competent referrals Excellent customer service orientation, including the ability to navigate difficult conversations with families and providers with sensitivity and empathy Demonstrate inclusive mindset and cultural competency when working and communicating with individuals from diverse cultural and ethnic backgrounds and/or who have disabilities Attention to detail and ability to process complex information and documentation Accuracy and thoroughness in handling and inputting data Ability to prioritize tasks and manage time appropriately while juggling multiple deadlines Willingness to adapt to new regulations and processes, accept supervision and apply feedback to learn and improve performance Willingness to work occasional evenings and weekends Physical Job Description Typical office environment, no unusual exposures Equipment usage includes computer, tablet, telephone, copy machine, projector and shredder Essential Physical Tasks: Must be able to sit and type on a computer keyboard, communicate with clients by telephone, drive a car to travel to meetings or appointments and lift and carry up to 30 pounds. NOTICE: This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
    $43k-56k yearly est. 11d ago
  • Professional Development Coach

    Connections for Children 4.1company rating

    Los Angeles, CA job

    Description: Connections for Children (CFC) is a non-profit Child Care Resource and Referral agency serving child care providers, educators, and parents in the West Los Angeles and South Bay communities. For nearly 50 years, CFC has been a key community resource, empowering families and child care providers to ensure every child has access to quality early care and education. Through child care referrals, financial assistance, family engagement, and workforce development programs, CFC strengthens the link between families, providers, and the broader community, promoting the well-being and optimal development of young children. Committed to equity and excellence, CFC is a steadfast advocate for the nurturing and educational needs of all children, continually evolving to meet the changing demands of the community. Connections for Children is focused on expanding programs to serve more people throughout our service area, while investing in staff and organizational capacity to ensure mission success. By establishing a more diverse revenue base, CFC is sustaining and growing its impact, prioritizing equity, and inclusivity in all efforts. This prioritization affirms CFC's commitment to diversity, equity, inclusion, and belonging, particularly in serving underserved populations, and positions the organization to embrace innovation and cultivate strong partnerships for the betterment of countless children and families. About the Position With the goal of improving child care quality, the Professional Development Coach is responsible for specialized technical assistance and support to child care providers, including on-site quality improvement coaching and promotion of professional development access and attainment. The Professional Development Coach builds and maintains relationships with child care professionals, provides mentoring and resources to help providers integrate new information into child care practice, facilitates the development of an individualized professional development plan, and connects providers to professional growth opportunities. Primary Responsibilities Conduct on-site coaching visits, and build trust with participating providers. Observe and gather information about child care sites. Assist providers in developing a quality improvement and professional development plan, setting goals, and selecting strategies. Model developmentally-appropriate curriculum and practice and act as a resource for participants on child development, quality child care, and professional development. Share feedback and information with child care providers and help reflect on progress. Build connections with and maintain resources on local higher education institutions. Maintain resources on local professional development opportunities. Maintain records of work activities and track/monitor progress of participants. Encourage self-reflection and provider portfolio development. Facilitate networking opportunities. Provide customer service to internal and external customers by working collaboratively within the department, the agency, and with the agency's community partners. Represent the agency with professionalism in all interactions. This includes over the phone, in person, using electronic media, and written correspondence. Exercise good time management skills in the execution of all specialist duties. Utilize resources to maintain industry knowledge including, but not limited to the use of technology, attending workshops, classes and meetings. Contribute to the team effort by meeting set departmental goals within departmental deadlines. Additional Responsibilities Participate in events as needed to help maintain R&R visibility. Attend designated community meetings and other meetings as needed. Provide child care resource and referral services to parents. Assist parents in choosing appropriate child care and educates them in finding quality environments. Educate parents about resources available in the community. Provide technical assistance and information to families and providers. Update provider records on a regular basis. Perform other duties as assigned Requirements: Experience, Knowledge, Skills and Requirements Bachelor's Degree in Child Development, or related field. Minimum of 3 years of experience in a child care setting. Experience and ability to work with adult learners and diverse client populations. Good problem-solving skills. Familiarity with child care provider population. Effective written and verbal communication skills. Knowledge of R&R's and other community resources. Familiar with various child care assessment tools. Familiarity with higher education requirements. Knowledge of developmentally appropriate practices for children. Bilingual English/Spanish Skills Preferred: Excellent Reading, Writing, and Oral Communication. Experience working with diverse populations in a culturally sensitive manner. Proven ability to work independently, maintain confidentiality and discretion. Ease speaking in front of small and large audiences. Computer skills: Working knowledge of Microsoft Office (Teams, Word, Excel, Outlook, PowerPoint) required. Comfort using Zoom or other video conferencing platforms required. Demonstrated ability to handle multiple tasks simultaneously. Exceptional organizational skills are needed to meet designated deadlines. Working Conditions Typical of an office environment. Must have reliable transportation for local travel. Local travel for site visits and meetings required. Eligible for hybrid/telework schedule upon completion of introductory period. Must comply with agency health and safety protocols, including vaccination policy. Organizational Statement This is intended to provide an overview of the requirements of the position. As such, it is not necessarily all-inclusive, and the job may require other essential and/or non-essential functions, duties, or responsibilities not listed herein. Management reserves the sole right to modify this at any time. Nothing in this job description is intended to create a contract of employment of any type. Employment at Connections for Children is strictly on an at-will basis. Equal Opportunity Employment Statement Connections for Children is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. All employment decisions at Connections for Children are based on organizational needs, job requirements and individual qualifications, without regard to age, race, color, religion or belief, sex, sexual orientation, gender identity, national origin, veteran, disability status, family or parental status, or any other status protected by federal and CA state laws
    $35k-39k yearly est. 7d ago
  • Lead Infant/Toddler Teacher

    Wu Yee Children's Services 4.2company rating

    San Francisco, CA job

    Wu Yee Children's Services believes nothing is more essential than excellent child care and education for all our children, right from the start. Wu Yee is seeking experienced early childhood Lead Teachers who share our commitment to providing infants, toddlers, and preschoolers full access to early learning opportunities that pave the way to bright futures. We operate 12 child development centers in the San Francisco communities where Head Start is most needed. If you thrive in culturally inclusive classrooms, want training and professional development, and support a multi-disciplinary family model, come join our squad of dedicated educators as we continue to expand our services! Locations: 729 Kirkwood Ave, San Francisco CA (Req #1640) - Spanish Preferred Lead Teacher Responsibilities: Plan and implement age and developmentally appropriate curriculum for children, including daily open-ended activities to expand their competencies across developmental domains, submit written lesson plans to the Center manager Maintain appropriate teacher - child ratios, ensuring visual supervision of children at all times Develop and maintain a safe, healthy, nurturing, and culturally relevant classroom environment for all children and families Develop an infant services and needs plan at enrollment and review quarterly Understand and follow Wu Yee policies and procedures to ensure all activities are conducted in accordance with licensing requirements, Head Start performance standards, and California Department of Education regulations Maintain regular and timely communication with program staff, including, but not limited to the Center Manager, Associate Teacher, and Family Advocates to facilitate effective program performance Ensure documentation of all significant contacts with families and maintain up-to-date file records including attendance, emergency contact information, family contact, education data, and file log for your classroom Accurately and promptly complete formal observations, ongoing screening, and assessments of children in your primary care according to the service area timeline Oversee formal observations, ongoing screening, and assessments for your classroom Develop and maintain portfolios that document the unique strengths, skills, and areas of growth for the children in your primary care on a regular basis Review portfolios for your classroom to ensure they are completed to accurately document children's strengths, skills, and areas of growth Maintain ongoing, open communication with families and conduct parent-teacher conferences and home visits for children in your primary care Maintain appropriate active supervision of children in your care at all times Provide guidance and support for Associate Teachers in conducting parent-teacher conferences and home visits, ensuring program requirements are met for your classroom Conduct regular classroom monitoring, using formal tools to evaluate the environment and child-teacher interactions Implement and follow-up on action plans for ongoing program improvement Review child assessment data and understand school readiness goals to adapt the classroom environment and lesson plans to increase skill-building opportunities for children in your classroom Provide professional feedback to Associate Teachers and volunteers for ongoing reflection and development of teaching skills Encourage and promote families' participation in center activities, field trips, special events, and the Family Committee and Policy Council; provide orientations for parent and community volunteers, as needed Participate in the referral process for children with suspected disabilities, as needed Requirements: A valid California Teacher Permit AA Degree in ECE/CD or AA Degree in Social Science w/24 ECE/CD units 2 years of Teaching Experience 3 Infant/toddler units required and 3 infant/toddler units to be completed withing first 6 months of hire Occasional lifting up to 50 pounds Bilingual English/Spanish is a plus Healthcare/vulnerable client employer, verified COVID vaccination required Compensation and Benefits: The pay range for this position is $42.58 - $45.94. A new hire generally starts between $42.58 and $44.59. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets, relevant experience, internal equity, and other business and organizational needs. Additional $150 per pay period stipend at Kirkwood, and Golden Gate. Fully paid employee health, dental, and vision 403b with matching contribution after 1 year 14 holidays, 15 days of paid vacation Generous paid sick leave Lots of opportunities for advancement across the organization Extensive paid training and professional development Wu Yee Children's Services conforms to all the laws, statutes, and regulations concerning Equal Employment Opportunities and Affirmative Action. We promote diversity and urge women, minorities, individuals with disabilities and veterans to apply to all of our job openings. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records to apply for any open position in which they feel qualified. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristic protected by law. Wu Yee Children's Services is an equal opportunity employer.
    $33k-41k yearly est. 60d+ ago
  • CalWORKs Stage 1 Case Specialist

    Connections for Children 4.1company rating

    Los Angeles, CA job

    Description: Connections for Children (CFC) is a non-profit Child Care Resource and Referral agency serving child care providers, educators, and parents in the West Los Angeles and South Bay communities. For nearly 50 years, CFC has been a key community resource, empowering families and child care providers to ensure every child has access to quality early care and education. Through child care referrals, financial assistance, family engagement, and workforce development programs, CFC strengthens the link between families, providers, and the broader community, promoting the well-being and optimal development of young children. Committed to equity and excellence, CFC is a steadfast advocate for the nurturing and educational needs of all children, continually evolving to meet the changing demands of the community. Connections for Children is focused on expanding programs to serve more people throughout our service area, while investing in staff and organizational capacity to ensure mission success. By establishing a more diverse revenue base, CFC is sustaining and growing its impact, prioritizing equity, and inclusivity in all efforts. This prioritization affirms CFC's commitment to diversity, equity, inclusion, and belonging, particularly in serving underserved populations, and positions the organization to embrace innovation and cultivate strong partnerships for the betterment of countless children and families. About the Position In accordance with the organizational mission and goals, provides direct or program related services to the clients while ensuring compliance with CalWORKs Stage 1 child care contract. Primary Responsibilities Participate in the new enrollment, recertification and termination of existing clients by: Conduct in-person meetings, both scheduled and by walk-in, with clients in order to receive and process documentation and/or discuss changes in the client's case. Provide information and support to clients on child care options. Authorize and manage required documentation for enrollment, recertification and termination of clients within a timely manner and according to program regulation and guidelines. Maintain, complete, and authorize and maintain client files according to program regulations and guidelines to satisfy program audits. Manage assigned caseload, ranging from 100-200 clients. Participate in the recruitment of new clients as needed. Responsible for being knowledgeable of the Stage 1 contract and Title 5 Regulations as they apply to the program. Maintain current and accurate records in MCT-CC3 and CalSAWs. Maintain confidentially of clients Personal Information as required by contracts. Ensures clients complaints are accurately logged and resolved in a timely manner or referred to Subsidized Programs Supervisor for appropriate resolution. Additional Responsibilities Comply with all trainings and security protocols per Stage 1 requirements. Provide supportive services information to clients as needed. Represents the agency with professionalism in all interactions. This includes over the phone, in person, using electronic media, and written correspondence. Provide excellent internal and external customer service by working cooperatively within the department, across the agency, and with clients and partners. Serve as backup to the Subsidized Programs Department. Participates in visibility events as needed. Attends all staff meetings, trainings, and annual retreats. Performs other duties as needed and assigned. Requirements: Experience, Knowledge, Skills and Abilities Regular attendance and punctuality are essential. Experience working with diverse populations in a culturally sensitive manner. Must be able to work independently and as part of a team. Excellent interpersonal skills, flexible and collaborative. Well-organized, able to self-manage competing priorities, and meet deadlines. Exceptional attention to detail and accuracy. Ability to exercise discretion and practice good judgment at all times. Computer Skills: Working knowledge of Microsoft Office (Word, Excel, Outlook, Teams) required. Bilingual English/Spanish Skills: Excellent Reading, Writing, and Oral Communication is preferred. Three (3) years of equivalent related work experience in Social Work, Human Services, Family Studies, or related field; or Bachelor's degree in the field of Social Work, Human Services, Family Studies, or related field. Working Conditions Typical of an office environment. Eligible for hybrid/telework schedule upon completion of introductory period. Must have personal transportation for local travel. Flexibility to work occasional evenings and weekends. Must comply with agency health and safety protocols, including vaccination policy. Benefits include: Medical, dental, and vision coverage (employee premium fully paid), employer-paid life insurance, 401(k) with potential employer contribution, PTO and paid holidays. Organizational Statements This is intended to provide an overview of the requirements of the position. As such, it is not necessarily all-inclusive, and the job may require other essential and/or non-essential functions, duties, or responsibilities not listed herein. Management reserves the sole right to modify this at any time. Nothing in this job description is intended to create a contract of employment of any type. Employment at Connections for Children is strictly on an at-will basis. Equal Opportunity Employment Statement Connections for Children is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. All employment decisions at Connections for Children are based on organizational needs, job requirements and individual qualifications, without regard to age, race, color, religion or belief, sex, sexual orientation, gender identity, national origin, veteran, disability status, family or parental status, or any other status protected by federal and CA state laws.
    $45k-50k yearly est. 23d ago
  • Workforce Success Coach

    Wu Yee Children's Services 4.2company rating

    San Francisco, CA job

    Workforce Success Coach Department: Family and Community Services Reports to: Workforce Program Manager Supervises: None Status: ☒Exempt ☐ Non-Exempt Summary of Position: The Early Learning Success Coach (Success Coach) works with program participants during their time in the pathway program and up to 6 months after successfully completing the program, in order to ensure that program participants are successful in achieving their educational goals and are retained in their chosen pathway. The Success Coach provides mentoring and support to the program participants. Under the direction of the Program Director, the Success Coach contributes to the development and implementation of the on-the-job learning and teacher preparation program, including providing support services such as coordinating child care, tutoring, information and referral and other supports. Primary Responsibilities Include: ESSENTIAL FUNCTIONS: Deliver high quality programming that achieves the educational, administrative and service delivery goals. Support cohort and apprenticeship program participant progress. Document student's academic information which may include test scores, attendance and tardy record, support services, class schedules, progress report grades, grade deficiencies, appropriate email address, etc. Establish a rapport with apprentices and serve as a mentor, encouraging them to do well academically while balancing their life with work, family, etc., teaching them appropriate classroom behavior, dressing for success and being responsible, including providing soft skills training. Motivate apprentices toward self-sufficiency by maintenance of their education and training, upgrade of skills, development of self-confidence, and positive self-image. Meet regularly with the apprentices' instructors, school counselors, and others as needed for group and individual support. Participate in Department and other Wu Yee Children's Services meetings. Establish a rapport with internal and external partners to improve the apprentices on the job training experiences, including the coordination of regular site visits and strength-based coaching services. Keep track of the apprentices' job performance on a weekly basis. Contribute to the development and administration of existing and potential grant-funded· Initiatives (e.g., grant proposals, quarterly reports, program budgets, tracking invoices and expenditures). Coordinate and/or provide apprentices' support services, including child care, tutoring, transportation, etc. for evening and weekend classes and events. Must be available to work some evenings and weekends when apprenticeship classes maybe in session. Core hours to be determined. Other duties and special projects as assigned. WORK ENVIRONMENT - PHYSICAL DEMANDS: Sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations Must be able to work on a computer for an extended period of time Must be able to travel locally for meetings, training and special events Reasonable accommodations may be made to enable Individuals with Disabilities; Emotional Maturity; Inclusion; Collaboration Functional Expertise QUALIFICATIONS: BA degree in Child Development and/or Early Childhood Education 2 years of experience in child development, professional development, family engagement, academic guidance, mentoring and program design/implementation Experience working with 2 and 4-year colleges/universities Experience serving dual language and Immigrant populations, non-traditional college students, first generation college students, and low-income workers is preferred Strong verbal and written communication skills Criminal record clearance and health requirements that include physical exam, TB and immunizations Proficiency in Microsoft Word, Outlook and other computer programs necessary to perform the duties of the job Bilingual Spanish/English preferred ESSENTIAL FUNCTIONS - PHYSICAL POSITION REQUIREMENTS; MACHINES AND/OR EQUIPMENT USED: Must be PC literate; MS Office skills (Word, Excel, PowerPoint). Regularly required to operate standard office equipment (personal computer, photocopy machine, fax machine, etc.) Ability to work on a computer be up to 7 hours a day. Regularly required to sit for long periods of time, and occasionally stand and walk. Regularly required to use hands to operate computer and other office equipment. Close vision required for computer usage. Occasionally required to stoop, kneel, climb, and lift 5-10 pounds. WORKING CONDITIONS: Standard office environment without unpleasant or hazardous conditions. Work entails typical physical demands involved in office work. This description is not intended to be construed as an exhaustive list of duties, responsibilities or requirements for the position. This position may change or assume additional duties at any time. The employee may be requested to perform different and additional duties as assigned.
    $36k-54k yearly est. Auto-Apply 9d ago
  • Enrollment Specialist

    Connections for Children 4.1company rating

    Los Angeles, CA job

    Description: Connections for Children (CFC) is a non-profit Child Care Resource and Referral agency serving child care providers, educators, and parents in the West Los Angeles and South Bay communities. For nearly 50 years, CFC has been a key community resource, empowering families and child care providers to ensure every child has access to quality early care and education. Through child care referrals, financial assistance, family engagement, and workforce development programs, CFC strengthens the link between families, providers, and the broader community, promoting the well-being and optimal development of young children. Committed to equity and excellence, CFC is a steadfast advocate for the nurturing and educational needs of all children, continually evolving to meet the changing demands of the community. Connections for Children is focused on expanding programs to serve more people throughout our service area, while investing in staff and organizational capacity to ensure mission success. By establishing a more diverse revenue base, CFC is sustaining and growing its impact, prioritizing equity, and inclusivity in all efforts. This prioritization affirms CFC's commitment to diversity, equity, inclusion, and belonging, particularly in serving underserved populations, and positions the organization to embrace innovation and cultivate strong partnerships for the betterment of countless children and families. About the Position In accordance with the organizational mission and goals, provides direct or program related services to the clients within assigned programs while ensuring compliance with all city, county and state subsidy child care contracts. Primary Responsibilities Participate in the recruitment and enrollment of new clients in the subsidy program by: Conduct in-person meetings, both scheduled and by walk-in, with clients in order to receive and process documentation needed for enrollment Provide information and support to clients on child care options. Work with outside agencies to verify clients' needs and eligibility for service. Manage, review and verify all eligibility required documentation for enrollment of clients within a timely manner and according to programs required time frame. Evaluate all client income in the household and apply a family fee if applicable. Maintain, complete, and organized client files according to program regulations and guidelines to satisfy program audits. Manage assigned caseload, ranging from 100-200 clients. Maintain knowledge of the Title 5 Regulations and State Funding Terms and Conditions for all applicable programs. Keep up-to-date on timely subsidy program changes and related guidance. Maintain current and accurate client records in MCT-CC3 and CalSAWs databases. Maintain confidentially of clients Personal Information as required by contracts. Ensure clients complaints are accurately logged and resolved in a timely manner or referred to Subsidized Programs Supervisor for appropriate resolution. Additional Responsibilities Provide clients with information on supportive services (e.g., housing, food, mental health services, etc.) as needed. Represent the agency with professionalism in all interactions. This includes over the phone, in person, using electronic media, and written correspondence. Provide excellent internal and external customer service by working cooperatively within the department, across the agency, and with clients and partners. Support other functions within the department when needed. Participate in visibility events as needed. Attend all staff meetings, trainings, and annual retreats. Perform other duties as assigned Requirements: Experience, Knowledge, Skills and Abilities Regular attendance and punctuality are essential. Experience working with diverse populations in a culturally sensitive manner. Must be able to work independently and as part of a team. Excellent interpersonal skills, flexible and collaborative. Well-organized, able to self-manage competing priorities, and meet deadlines. Exceptional attention to detail and accuracy. Ability to exercise discretion and practice good judgment at all times. Computer Skills: Working knowledge of Microsoft Office (Word, Excel, Outlook, Teams) required. Bilingual English/Spanish Skills: Excellent Reading, Writing, and Oral Communication is preferred. Three (3) years of equivalent related work experience in Social Work, Human Services, Family Studies, or related field; or Bachelor's degree in the field of Social Work, Human Services, Family Studies, or related field. Working Conditions Typical of an office environment. Eligible for hybrid/telework schedule upon completion of introductory period. Must have reliable transportation. Flexibility to work occasional evenings and weekends. Must comply with agency health and safety protocols, including vaccination policy. Benefits include: Medical, dental, and vision coverage (employee premium fully paid), employer-paid life insurance, 401(k) with potential employer contribution, PTO and paid holidays. ORGANIZATIONAL STATEMENT This is intended to provide an overview of the requirements of the position. As such, it is not necessarily all-inclusive, and the job may require other essential and/or non-essential functions, duties, or responsibilities not listed herein. Management reserves the sole right to modify this at any time. Nothing in this job description is intended to create a contract of employment of any type. Employment at Connections for Children is strictly on an at-will basis. EQUAL OPPORTUNITY EMPLOYMENT STATEMENT Connections for Children is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. All employment decisions at Connections for Children are based on organizational needs, job requirements and individual qualifications, without regard to age, race, color, religion or belief, sex, sexual orientation, gender identity, national origin, veteran, disability status, family or parental status, or any other status protected by federal and CA state laws.
    $39k-44k yearly est. 23d ago
  • Child & Family Community Health Manager

    Wu Yee Children's Services 4.2company rating

    San Francisco, CA job

    The Health Manager ensures that children and families in our program have resources and services for the healthy development of children, to ensure staff implementation of prevention and early intervention practices related to health, safety and nutrition, to oversee the delivery of health and nutrition services within the program, and comply with health, safety and nutrition components of EHS/HS performance standards and California Department of Education standards. Primary Responsibilities Include: Ensures that all children have access to health insurance and continuous health and oral health care, including access to a medical and dental home provider for medical and dental services. Monitor children's health status throughout the year to ensure that children are up to date according to the Early Periodic Screening, Diagnosis and Treatment (EPSTD) schedule and up to date on all recommended immunizations. Ensure that all children enrolled in the program have all appropriate health screenings including vision and hearing screenings. Prepares Annual Immunization Report for submitting to the San Francisco Public Health Department. Maintains collaborative partnerships with health care partners in the community to ensure that the health and oral health care needs of children are addressed. Arranges all on site community partner health activities for children, including coordinating visits from student nurses and oral health site visits from oral health providers in accordance with activities specified in Memorandums of Understanding. Monitors all incoming Health and Oral health documentation from sites and program options through the CD Health email system. Ensures that all incoming health and Oral health data is entered into Child Plus data base daily. Reviews or delegates the review of all newly selected children to ensure that all pre-enrollment health requirements are in place and informs enrollment staff, and center staff when a child's health requirements are cleared to start. Consults with staff as needed to facilitate pending health requirements and communicates with health providers as needed to resolve health status issues. Oversees implementation and compliance for USDA Child Adult Care Food Program (CACFP) program activities. Serve as the main agency contact for Child Nutrition Information Payment Systems (CNIPS). Enter all reimbursement information required for reimbursement. Works in collaboration with Enrollment Specialists to collect CACFP eligibility Meal Benefit forms for the Non-Head Start/Early Start Children.. Reviews and classified all Eligibility determination status for non-Head Start/Early Head Start families for CACFP Meal Benefit categories. Ensures that all newly selected children are connected to the contracted food vendor to begin receiving meals upon entry. Communicates with the food vendor to make arrangements for all special diets or meals modifications needed for children. Monitors meal counts of all classrooms to ensure that meals are counted at the point of service and that documentation and recordkeeping is occurring for proper CACFP meal reimbursement. Monitors meal counts in the Care Connect system to ensure that the proper payment is made to the contracted food vendor and reviews all invoices for food services. Prepares meal reimbursement report for the Fiscal Department. Monitors classroom for health and safety compliance. Reviews Injury/Accident reports submitted by Center Managers to give recommendations or additional trainings as needed for enhancing safety practices. Trains all new teaching staff in monthly Comprehensive Services training. Trains all new Family Service Specialist and Home Visitors staff on health requirements. Conducts annual health and safety refreshers for all staff at annual Pre-service training and provides training refreshers trainings as needed for sites and program options. Ensures program compliance with Wu Yee Health Safety policies, Community Care Licensing safety regulations, as well as Head Start Performance Standards as it relates to health, safety and nutrition. Prepares health and nutrition service area for all program audits, including Head Start Federal Reviews and CACFP program audits. Serve as the main lead staff for addressing all audit questions in audit interview. Collaborate with and do outreach to health services agencies for form formal and informal partnerships to meet the needs of the families and children in the program. Collaborate with two other San Francisco Head Start programs to conduct the Health Mental Health Services Advisory Committee twice a year. Provide Supervision for Health Coordinator and Health Specialist Participate in all Manage Team meetings and activities Develop all Policies and Procedures for Health/Nutrition and Safety requirements and update as needed. Design and implement effective nutrition training for staff and parents; Train staff on food service and monthly reporting policies and procedures as needed; Provide staff and parents with information on oral health and nutricion resources in the community. Other duties as assigned. Education and Experience Required: Bachelor's Degree in Public Health or Community Health required. Masters' degree in Public Health preferred. At least 2 years of proven experience managing a health program supporting children, families, newborns and infants. At least 2 years of Supervisory experience, managing motivating and developing staff, or coordinating a health program. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to: Frequently walks, uses hands to finger, handle or feel objects, tools, or controls, and talks or hears. Often required to stand and sit; reach with hands and arms; and stoop, kneel, crouch, bend, squat or crawl. Ability to lift and carry up to 25 pounds and in case of emergency a 40 pound child. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Benefits & Compensation: The pay range for this position is $80,000 - $108,139. A new hire generally starts between $80,000 and $90,673. The final salary offer will be determined after reviewing relevant factors, including but not limited to skills sets, relevant experience, internal equity, and other business and organizational needs Fully paid employee health, dental, and vision 403b with matching contribution after 1 year 14 holidays, 10 days vacation, and paid sick leave Lots of opportunities for advancement across the organization Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records to apply for any open position in which they feel qualified. Wu Yee Children's Services is an equal opportunity employer. NOTE: This description is not intended to be construed as an exhaustive list of duties, responsibilities or requirements for the position. This position may change or assume additional duties at any time. The employee may be requested to perform different and additional duties as assigned.
    $31k-49k yearly est. 37d ago
  • Family Support Coordinator

    Community Resources for Children 4.0company rating

    Napa, CA job

    Full-time Description The Family Support Coordinator has a broad knowledge of the programs and services offered by Community Resources for Children and the field of early childhood education. This position is responsible for helping families, child care providers, and community members navigate our organization and for providing clients with accurate information about our programs, community resources and other required information. The Coordinator ensures that all families can access the programs that best meet their needs. The Family Support Coordinator provides operational assistance to active and prospective CRC families. The Family Support Coordinator manages the Childcare Eligibility List (CEL) and supports families through the enrollment process and provides referrals based on individual needs. The Family Support Coordinator also provides operational support to the Family Support Program, the Executive Office and CRC at large. The position plays a critical role in engaging families and child care providers in the Alternative Payment Program in Early Learning Programs and Provider Support Services. Essential Duties and Responsibilities Understand and support the mission and goals of Community Resources for Children (CRC) Provides high level of customer service consistent with the values of CRC Process all incoming and outgoing paperwork for Family Support Program, forward to appropriate parties Develop and implement outreach strategies for engaging Family Support Program clients in Early Learning Programs, Provider Support Services, and all CRC community events In partnership with Outreach Coordinator, execute CRC community events and engage Family Support Program families Lead various assistance programs, including holiday distribution Assist clients with intake process for CRC's subsidized child care programs, by conducting initial screenings, completing Centralized Eligibility List (CEL) applications and child care referrals with families Maintain Centralized Eligibility List (CEL) applications and family enrollment statuses in database. Communicate with families to verify information and update CEL applications. Refer families to statewide APPs if they are not Napa County residents. Support Family Support Program with operational tasks, such as monthly and annual AP mailing, filing family and provider paperwork, processing and uploading all incoming attendance logs, restocking forms, and preparing paperwork for mail and will-call Co-develop and execute efficient process for tracking and processing incoming attendance logs Stay informed regarding CRC's programs and services, providing general information and applying knowledge of eligibility criteria and target audience to refer clients as appropriate Complete intake assessments and refer clients to community partners/resources as needed Complete Intake Assessments with families to refer them to appropriate Community Based Organizations and community resources Maintain a secure and organized workspace in accordance with CRC policies and best practices to ensure client confidentiality. Demonstrate flexibility in work schedule to ensure client/program needs are met Attend and participate in all required meetings, conferences and training relating to service delivery and professional development Conduct outreach and participate in events to promote programs and agency as needed Perform other duties as assigned. Requirements Education, Experience and Requirements Bachelor's degree in child development, human services, social work or similar subject required Minimum of two years' work experience in community-based organizations, supporting families. High level of proficiency in computer skills, including skills in MS Office (Word, Excel, Outlook, PowerPoint, Contact Management Systems) Live scan fingerprinting and Department of Justice background clearance, to be completed upon hiring Reliable transportation, valid California driver's license and insurance Bi-lingual Spanish required Skills/Competencies Ability to work independently and to collaborate with others Excellent written and verbal communication skills Ability to listen and respond appropriately to clients' needs to make competent referrals Excellent customer service orientation, including the ability to navigate difficult conversations with families and providers with sensitivity and empathy Demonstrate inclusive mindset and cultural competency when working and communicating with individuals from diverse cultural and ethnic backgrounds and/or who have disabilities Attention to detail and ability to process complex information and documentation Accuracy and thoroughness in handling and inputting data Ability to prioritize tasks and manage time appropriately while juggling multiple deadlines Willingness to adapt to new regulations and processes, accept supervision and apply feedback to learn and improve performance Willingness to work occasional evenings and weekends Physical Job Description Typical office environment, no unusual exposures Equipment usage includes computer, tablet, telephone, copy machine, projector and shredder Essential Physical Tasks: Must be able to sit and type on a computer keyboard, communicate with clients by telephone, drive a car to travel to meetings or appointments and lift and carry up to 30 pounds. NOTICE: This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Salary Description $25-$35 depending on experience
    $43k-56k yearly est. 60d+ ago
  • Case Specialist

    Connections for Children 4.1company rating

    Los Angeles, CA job

    Description: Connections for Children (CFC) is a non-profit Child Care Resource and Referral agency serving child care providers, educators, and parents in the West Los Angeles and South Bay communities. For nearly 50 years, CFC has been a key community resource, empowering families and child care providers to ensure every child has access to quality early care and education. Through child care referrals, financial assistance, family engagement, and workforce development programs, CFC strengthens the link between families, providers, and the broader community, promoting the well-being and optimal development of young children. Committed to equity and excellence, CFC is a steadfast advocate for the nurturing and educational needs of all children, continually evolving to meet the changing demands of the community. Connections for Children is focused on expanding programs to serve more people throughout our service area, while investing in staff and organizational capacity to ensure mission success. By establishing a more diverse revenue base, CFC is sustaining and growing its impact, prioritizing equity, and inclusivity in all efforts. This prioritization affirms CFC's commitment to diversity, equity, inclusion, and belonging, particularly in serving underserved populations, and positions the organization to embrace innovation and cultivate strong partnerships for the betterment of countless children and families. About the Position In accordance with the organizational mission and goals, provides direct or program related services to the clients within assigned programs while ensuring compliance with all city, county and state subsidy child care contracts. Primary Responsibilities Participates in the recruitment of new clients and enrollment and/or recertification in the subsidy program: Conduct in-person meetings, both scheduled and by walk-in, with clients in order to receive and process documentation and/or discuss changes in the client's case. Provide information and support to clients on child care options. Work with outside agencies to verify clients' needs and eligibility for service. Manage, review and verify all eligibility required documentation for recertification and termination of clients within a timely manner and according to programs required time frame. Evaluate all client income in the household and apply a family fee if applicable. Maintains, completes, and organizes client files according to program regulations and guidelines to satisfy program audits. Manages assigned caseload, ranging from 100-200 clients. Participates in the recruitment of new clients as needed. Maintains knowledge of the Title 5 Regulations and State Funding Terms and Conditions for all applicable programs. Keep up-to-date on timely subsidy program changes and related guidance. Maintains current and accurate client records in MCT-CC3 and CalSAWs databases. Maintains confidentially of clients Personal Information as required by contracts. Ensures clients complaints are accurately logged and resolved in a timely manner or referred to Subsidized Programs Supervisor for appropriate resolution. Additional Responsibilities Provide clients with information on supportive services (e.g., housing, food, mental health services, etc.) as needed. Represent the agency with professionalism in all interactions. This includes over the phone, in person, using electronic media, and written correspondence. Provide excellent internal and external customer service by working cooperatively within the department, across the agency, and with clients and partners. Support other functions within the department when needed. Participate in visibility events as needed. Attend all staff meetings, trainings, and annual retreats. Perform other duties as assigned. Requirements: Experience, Knowledge, Skills and Abilities Regular attendance and punctuality are essential. Experience working with diverse populations in a culturally sensitive manner. Must be able to work independently and as part of a team. Excellent interpersonal skills, flexible and collaborative. Well-organized, able to self-manage competing priorities, and meet deadlines. Exceptional attention to detail and accuracy. Ability to exercise discretion and practice good judgment at all times. Computer Skills: Working knowledge of Microsoft Office (Word, Excel, Outlook, Teams) required. Bilingual English/Spanish Skills: Excellent Reading, Writing, and Oral Communication is preferred. Three (3) years of equivalent related work experience in Social Work, Human Services, Family Studies, or related field; or Bachelor's degree in the field of Social Work, Human Services, Family Studies, or related field. Working Conditions Typical of an office environment. Eligible for hybrid/telework schedule upon completion of introductory period. Must have reliable transportation. Flexibility to work occasional evenings and weekends. Must comply with agency health and safety protocols, including vaccination policy. Organizational Statement This is intended to provide an overview of the requirements of the position. As such, it is not necessarily all-inclusive, and the job may require other essential and/or non-essential functions, duties, or responsibilities not listed herein. Management reserves the sole right to modify this at any time. Nothing in this job description is intended to create a contract of employment of any type. Employment at Connections for Children is strictly on an at-will basis. Equal Opportunity Employment Statement Connections for Children is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. All employment decisions at Connections for Children are based on organizational needs, job requirements and individual qualifications, without regard to age, race, color, religion or belief, sex, sexual orientation, gender identity, national origin, veteran, disability status, family or parental status, or any other status protected by federal and CA state laws.
    $45k-50k yearly est. 5d ago
  • Family Service Specialist - Part Time

    Wu Yee Children's Services 4.2company rating

    San Francisco, CA job

    Family Services Specialists promote family wellness and parent involvement in the program while acting as a liaison between classroom and home settings in the areas of ERSEA, health and family services. This position supports the larger system of social services coordinated by Head Start/Early Head Start, thereby supporting the goals of the program. Location: 1601 Lane Blvd. San Francisco CA (Req #1660) - Bilingual - Spanish preferred Part-time position: 20 hours per week (Not a remote position) Primary Responsibilities Learn and follow Early Head Start/Head Start Program Performance Standards, California Department of Education requirements (including eligibility criteria), and all Wu Yee Children's Services Child Development policies and procedures. Maintain and manage a caseload of 20 - 43 families throughout a program year. Document in ChildPlus information obtained through family contacts, disability services, enrollment and health screenings. Maintain confidentiality of all family information and records in accordance with the Wu Yee Children's Services Child Development Confidentiality Policy and Procedures. Assist the Center Manager in identifying and recruiting eligible families, including the recruitment of children with disabilities to ensure full enrollment at the center including scheduling site tours and orientation meetings, as well as assisting families with documentation and in planning for transition of children into, within, and out of the program options. Work with families from the point of application and intake to the program and throughout their enrollment and determine family's eligibility for child care programs using contract requirements. Process applications on a timely basis and assign priority points according to pre-approved priority guidelines; verify that applications are complete and follow-up on incomplete applications. During this process assist families on issues concerning certification and recertification - gathering appropriate income verification and ensuring ongoing eligibility in the HeadStart and CDE Child Development Program. Create and maintain application folders for each applicant by ensuring that all relevant documents (including copies of all correspondence) are correct and immediately included in the file, that all conversations are documented in both the children's file and on CP.net database system. Support ERSEA, center manager, and teachers in educating parents regarding the Wu Yee Children's Services Child Development Attendance and Tardiness Policy.\Work in collaboration with families, center staff, center manager, content managers and external consultants to help identify all needs of assigned children and families, including special needs of children. Establish links and working relationships with appropriate service providers and community agencies. In partnership with classroom teachers, outline clearly to parents the results of all screenings and evaluations and the need for additional follow-up services, including immunizations, health, disability, and social services. Follow Wu Yee Children's Services Child Development referral procedures as outlined in the policies and procedures and ensure the completion of all screening, documentation, and follow-up services as Encourage assigned families to participate in family orientation, family committee meetings, Policy Council and other family activities. Assure that all children and families are in a safe environment at all times in the program and is a mandated reporter of child abuse. Work with center manager and teachers to plan home visits, parent-teacher conferences, case conferences, and multi-disciplinary meetings. Assist families in developing Family Partnership Agreements based on strengths and needs throughout the program year. Provide recommendations and referrals for relevant staff or community resources as needed. ∙ Empower parents to develop and foster healthy self-concepts to assist them in fostering healthy self concepts in their children and that they are their child's first teacher. Assist families during transition within Wu Yee Children's Services Child Development programs, as well as to other centers or community/public programs. Perform other duties as needed. Requirements Bachelor's Degree in Social Work, Human Services, family services, counseling, or related field. Without one of these related degrees you will be required to complete a certification or credential, in one of the above fields within 18 months of hire. Two year of relevant family Services work experience preferred. Preferred bilingual in Spanish/English and/or Cantonese/English with an ability to read, write and speak Demonstrated competence in supporting families and identifying cultural needs Skill in dealing with sensitive family situations in a non-threatening and professional manner. ∙ Able to juggle multiple priorities in a fast paced environment Strong interpersonal skills with a ability to communicate clearly Proactive approach in forming relationships with families Models good judgment and effective problem solving Demonstrated effective approach to collaboration with internal and external partners ∙ Knowledge of early childhood education and intervention preferred Computer literacy and familiarity with MS Word, Excel, and Gmail , including knowledge of working with databases Excellent written and verbal communication skills Occasional lifting up to 50 pounds Compensation and Benefits: The pay range for this position is $29.97 - $36.19. A new hire generally starts between $29.97 and $33.08. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets, relevant experience, internal equity, and other business and organizational needs. Lots of opportunity for advancement across the organization Extensive paid training and professional development. Wu Yee Children's Services conforms to all the laws, statutes, and regulations concerning Equal Employment Opportunities and Affirmative Action. We promote diversity and urge women, minorities, individuals with disabilities and veterans to apply to all of our job openings. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records to apply for any open position in which they feel qualified. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristic protected by law. Wu Yee Children's Services is an equal opportunity employer.
    $30-36.2 hourly 60d+ ago
  • Family Support Case Manager I

    Community Resources for Children 4.0company rating

    Napa, CA job

    Description: The Case Manager I is a full-time non-exempt position and supports families in Napa County by evaluating and maintaining their eligibility to receive financial assistance for child care in subsidized payment programs at Community Resources for Children (CRC). The Case Manager I is a trusted resource for families navigating intricate program requirements while seeking quality childcare in Napa County. The Case Manager I also helps families with other supportive services and community resources to support the overall wellbeing of the family and children. The Case Manager I processes monthly childcare payments to childcare providers in accordance with state policies. With the ability to prioritize and multitask competently, the Case Manager I coordinates multiple family and program- driven deliverables to provide the best possible support to families. Essential Duties and Responsibilities Understand and support the mission and goals of Community Resources for Children (CRC). Maintain an ongoing caseload of families receiving subsidized child care services with a knowledge of the Alternative Payment Programs at CRC Conduct in-person eligibility certifications and recertifications with families in accordance with Department policies and procedures, Federal, State and local law and regulations Provider timely ongoing communication with parents and childcare providers via telephone, mail, email or in-person meetings to assist them in understanding the Alternative Payment Programs Polices and Guidelines Hold a high level of customer service when working with families, providers, staff and external partners Maintain accurate, up-to-date client records in electronic and hard copy files Counsel and educate families around the importance and benefits of a quality child care and early education experience for their children Provide tailored information around options for a quality early care experience depending on each family's unique circumstance Provide customized information and referrals to other community resources and support services as appropriate Calculate monthly attendance logs and process provider payments in accordance with Department policies and procedures, Federal, State and local law and regulations Provide timely communication with other Department staff to ensure swift coordination of accurate child care authorizations and payments, paperwork and customer service Work closely with the County of Napa's Health & Human Services, Self Sufficiency staff and management Assist potential families with the Child Care Eligibility List enrollment As determined by the Department's Quality Assurance metrics, achieve and maintain a performance accuracy rate in accordance with current Department standard Maintain an organized workspace in accordance with Department policies and best practices to ensure client confidentiality and access to files Adapt to continually evolving regulations, internal policies and best practices to ensure optimal service delivery and compliance Demonstrate flexibility in work schedule to ensure client/program needs are met Attend and participate in all required meetings, conferences, and training relating to service delivery and professional development Maintain the highest level of friendliness, professionalism, support, and integrity in all aspect of work Conduct outreach and participate in events to promote programs and agency as needed Contribute to agency publication and communication efforts as requested Engage and supervise volunteers Perform other duties as assigned. Requirements: Education, Experience and Requirements Bachelor's Degree in Child Development, human services, social work or similar subject preferred Minimum of two years' work experience in child care or related field Experience at a non-profit or charitable organization preferred High level of proficiency in computer skills, including skills in MS Office (Word, Excel, Outlook, PowerPoint) Experience handling sensitive and confidential information appropriately Livescan fingerprinting and Department of Justice background clearance Demonstrated ability to relate well with parents, providers, co-workers, and the community Bi-lingual desired, Spanish preferred Willingness to work occasional evening and weekend events Reliable transportation, valid California driver's license and insurance Skills/ Competencies Attention to detail and ability to process complex information and documentation Time management; ability to juggle multiple deadlines and remain organized Willing and able to adapt to new regulations, processes, and habits Compassion and empathy; ability to hold space for and have difficult conversations with families and providers Ability to work independently, accept supervision and feedback, and be a collaborative team member Excellent communication skills both orally and in writing, great listener Accuracy and thoroughness in handling and inputting data; looks for ways to improve and promote quality; applies feedback to improve performance Inclusive mindset and cultural competency. Ability to work and communicate with diverse cultural and socioeconomic groups, and differently abled individuals Ability to work well under pressure and meet deadlines. Use of effective methods to destress and reset Proactive and resourceful, finding solutions independently before seeking support. Learning mindset; absorbing information and training, and willingness to accept direction and supervision. Expectations Learn program regulations through training and on the job experience Understand the needs of our community Highly accurate with basic provider payments Support the team administratively for projects -accept delegation of projects with instructions to execute and report back Able to utilize client management software for basic case management (entry level competency) Build and increase caseload size Physical Job Description Typical office environment, no unusual exposures Equipment Used includes computer keyboard, telephone, copy machine, projector, and shredder Essential Physical Tasks: Must be able to sit and type on a computer keyboard, communicate with clients by telephone, drive a car to travel to meetings or appointments, and lift and carry up to 30 pounds. NOTICE: This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
    $40k-47k yearly est. 16d ago

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Children's Council may also be known as or be related to Children's Council, Children's Council Of San Francisco, Children's Council of San Francisco and Childrens Council of San Francisco.