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  • Technical Support Specialist

    The Custom Group of Companies 4.1company rating

    Newark, NJ job

    100% onsite Newark, NJ Salary 60K-65k per year, plus full time benefits! Direct hire, full time position We are seeking a Reliable and customer-focused Technology Support Specialist to provide day-to-day technical assistance to our employees. The ideal candidate will have a strong working knowledge of computer systems, hardware, software, and network connectivity. This role is primarily focused on supporting users at our site and ensuring minimal downtime for IT-related issues. Responsibilities Provide technical support for end users in-person and remotely. Troubleshoot and resolve hardware, software, and peripheral issues (PCs, laptops, printers, Phones, scanners, etc.). Install, configure, and maintain desktop and laptop systems, including operating systems and business applications. Support mobile device setup and management (smartphones, tablets, etc.). Manage user accounts and permissions in Active Directory, Microsoft 365, or other enterprise systems. Assist with onboarding and offboarding processes (setting up new users, reclaiming and reconfiguring hardware). Escalate complex issues to appropriate internal IT teams or vendors as needed. Maintain accurate documentation of support requests, resolutions, assets, and configurations. Ensure compliance with IT policies and procedures, including security standards and software licensing. Participate in regular system updates, backups, and patching processes. Provide support for meeting room technologies, including video conferencing tools. Work closely with software and IT group Work closely and serve as point of contact with MSP, as applicable. Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). 1-3 years of experience in a desktop support or IT helpdesk roles with increasing levels of responsibility. Solid understanding of Window environments. Experience with Microsoft 365, MS Intune, MS Teams, Outlook, Active Directory, and related tools. Strong troubleshooting and problem-solving skills. Excellent communication and interpersonal skills. Ability to manage time effectively and work independently with minimal supervision. Physical ability to lift and move computer equipment as needed. Experience with ticketing system. Experience supporting VOIP systems or basic server/network troubleshooting. Proven ability to prioritize and manage multiple tasks in a fast-paced environment. PLUSES INCLUDE Certifications such as CompTIA A+, Network+, or Microsoft certifications (Preferred)
    $46k-75k yearly est. 4d ago
  • Customer Service Manager

    Firstpro, Inc. 4.5company rating

    Vineland, NJ job

    Customer Service Manager - Direct Hire Compensation: $80,000-$100,000 + 5% Bonus Reports To: Executive Vice President Schedule & Benefits: Hours: 8:30 AM-5:00 PM, fully onsite Benefits: Competitive health insurance, 401k with 3% match, and 3 weeks PTO Job Description: Customer Service Manager The Customer Service Manager will lead the customer service function, ensuring efficient order processing, strong communication with retail partners, and proactive issue resolution. This role supports Sales, Production, and Logistics while driving customer experience standards and team performance. Key Responsibilities Customer Interaction & Order Management Maintain daily communication with customers, brokers, sales reps, and major retail partners Process customer orders via ERP and EDI platforms; ensure accurate EDI mapping and transmission Manage retailer-specific requirements (routing guides, portals, labeling, compliance documents) Prepare internal documentation for orders, promotions, samples, and special programs Coordinate with Production Planning and Warehouse to meet order deadlines and promotional commitments Ensure timely and compliant deliveries to all accounts Customer Service Operations Oversee customer complaints, including chargebacks, deductions, compliance issues, and EDI errors Work cross-functionally to resolve issues impacting fulfillment and service levels Provide backup coverage for customer service team members as needed Develop and maintain customer service procedures, tools, and best practices Leadership & Team Development Lead, coach, and support the customer service team Set KPIs including fill rate, on-time delivery, EDI accuracy, and retailer scorecard performance Promote a culture of accountability, communication, and customer focus Cross-functional Support Partner with Sales on promotional planning, inventory availability, and retailer requirements Assist with pricing updates, seasonal programs, and promotional execution Provide leadership reporting, scorecards, and performance updates Qualifications & Skills Bachelor's degree in Business Administration or related field 3-5+ years of customer service management in manufacturing, distribution, or CPG Strong ERP/EDI knowledge; SPS Commerce experience strongly preferred Strong understanding of retailer compliance, portals, routing guides, and chargeback management Excellent communication, leadership, and problem-solving skills Ability to thrive in a fast-paced, retail-driven environment with strong attention to detail Interview Process Round 1: Virtual or onsite with HR Round 2: Virtual or onsite with senior leadership
    $49k-78k yearly est. 2d ago
  • Visual Merchandiser

    ZARA 4.1company rating

    Freehold, NJ job

    About us Zara is a forward-thinking force in fashion; embodying what is possible when responsibility and aspiration are accessible to all. By bringing more thoughtful style to the world, we aim to provide everyone, no matter where they are, with the inspiringly beautiful, always on-trend, responsibly crafted fashion they deserve. Purpose As a Visual Commercial you will primarily be responsible for executing the commercial strategy while maintaining an attractive image adapted to the client. You are interested in and learn about products, fashion trends and competitors in the local retail market. You have the ability to show the brand's personality and attract the customer's vision, through analysis and merchandising. Additionally, you will be responsible for the general image of your store and adaptation of the layout according to the customer profile. Works closely with the Department Manager to identify and develop potential talent. Key Responsibilities: Follow and execute all the commercial strategies set by the company. You review the news, give locations and mark store/warehouse rotations. You are responsible for executing the best match between the store space and the product. Support product replenishment and capacity in stockroom. Analysis of the product (shortcomings, competition and trends) to carry out the different actions and thus achieve better results. Commercial analysis to execute actions that improve sales (Retail, Business Map, product reports, Teams communications). Ensure high level customer experience by maintaining merchandising standards. Continuous communication and feedback with your supervisor (Section Manager) and all teams within the store (managers, experts, specialists). You continuously train the team in commerciality. You assist the department to develop the store's sales team. You are responsible for compliance with occupational risk prevention, health and safety regulations. Supporting tasks throughout the store as needed for a seamless customer experience. Supports for approval or authorization of returns and will support transactions as needed. Act as a leader in the store to support the team. What we offer: In addition to a competitive salary, you will also receive 25% discount to buy the latest trends in any of our brands and a variety benefit package where you can find a wide range of discounts. Our internal talent is our greatest asset and we are proud of offering internal promotion programs where you will find opportunities to grow, e-learning and training programs as well as social projects to get involved and contribute to a better society, and much more! Annual compensation range: $54,400 - $58,000 + discretionary bonus * Zara, in good faith, believes that this posted rate of compensation is the accurate range for this role at this location at the time of this posting. This range may be modified in the future. Actual compensation within that range will be dependent upon the individual's skills, experience, qualifications, and applicable laws. Zara USA, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender, gender identity, gender expression, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws. EOE/DFW
    $54.4k-58k yearly 4d ago
  • Hospitalist - Neurology Physician

    Enterprise Medical Recruiting 4.2company rating

    Atlantic City, NJ job

    Hospitalist - Neurology physician employment in New Jersey : Enterprise Medical Recruiting is seeking a full-time Neurohospitalist to join our team of 25 Neurologists, 10 Neurosurgeons, Neuropsychologists, Neuro Research Director, and 15 Advanced Practice Providers in the Atlantic City market. This role offers a competitive initial base compensation of $350K-$400K for a 3-year term. Key Responsibilities: In-Person Consults/Rounding: Provide in-person consults and rounding during 24-hour periods over a 7-day/night stretch. Off-Hours Tele-Platform: Utilize tele-platform for off-hours patient viewing without the need to return in-person. No ED Stroke Call: Enjoy a balanced work-life with no emergency department stroke call requirements. APRN Support: Benefit from APRN (CRNP) support M-F at each campus during daytime hours for new and follow-up patient encounters. Schedule: Week On/Week Off Coverage: Work on a rotating schedule, providing continuous patient care with a week on/week off coverage model. Qualifications: Education: BE/BC in Neurology. Experience: Proven expertise in neurohospitalist care. Licensure: Eligible for medical licensure in New Jersey. Atlantic City, New Jersey Atlantic City, NJ, known for its vibrant boardwalk and beautiful beaches, offers a blend of seaside charm and urban convenience. The area features diverse dining, entertainment, and cultural attractions, making it an ideal place to live and work. Enjoy excellent schools, parks, and recreational opportunities in a dynamic coastal region. DO-2407-98968 Contact: Dustin Overfelt Email: Phone: Web: www.enterprisemed.com !function () {var reb2b = window.reb2b = window.reb2b || []; if (reb2b.invoked) return;reb2b.invoked = true;reb2b.methods = ["identify", "collect"]; reb2b.factory = function (method) {return function () {var args = Array.prototype.slice.call(arguments); args.unshift(method);reb2b.push(args);return reb2b;};}; for (var i = 0; i < reb2b.methods.length; i++) {var key = reb2b.methods[i];reb2b[key] = reb2b.factory(key);} reb2b.load = function (key) {var script = document.create Element("script");script.type = "text/javascript";script.async = true; script.src = "https://b2bjsstore.s3.us-west-2.amazonaws.com/b/" + key + "/EN4M0H10ZWOM.js.gz"; var first = document.get ElementsByTagName("script")[0]; first.parent Node.insert Before(script, first);}; reb2b.SNIPPET_VERSION = "1.0.1";reb2b.load("EN4M0H10ZWOM");}(); Board Certified or Board Eligible Medical Doctor with or w/o US residency with current US work visa.
    $350k-400k yearly 12d ago
  • Center for GenAI Advisor - Pharma & Life Science

    Vbeyond Corporation 4.1company rating

    Princeton, NJ job

    CFGAI AI Advisor (External) Role Purpose Serve as an external advisor representing the Center for Generative AI (CFGAI) to business stakeholders. Provide strategic consulting, governance alignment, and enablement to accelerate responsible GenAI adoption in line with the CFGAI Charter and Governance Model. Core Responsibilities 1) Strategic Advisory & Portfolio Shaping Advise business teams from early ideation through scale, shaping use cases, value hypotheses, and adoption roadmaps aligned to CFGAI's global direction and policies. Provide market and tool guidance (platform choices, duplication avoidance), and recommend build/buy/partner approaches that align with CFGAI standards. Prepare executive-ready summaries and participate in Global/Regional planning forums identified in the Governance Model. 2) Governance, Risk & Compliance Apply CFGAI's governance structures and escalation pathways, ensuring decisions and risks are surfaced via the channels defined in the Charter Guide teams on responsible AI practices, legal/compliance considerations, and data protection guardrails; coordinate with Legal, Compliance, QA, Security and other Horizontal Services as mapped in the Governance Model. 3) Enablement, Training & Change Management Co-design and deliver GenAI literacy and upskilling (workshops, micro-learnings, office hours) aligned to the global upskilling demand. Contribute content to the CFGAI Knowledge Management (KM) site and support roadshows/awareness campaigns tied to the KM launch. 4) Solution & Vendor Assessment Lead or support tool/vendor evaluations (quality, regulatory fit, security, integration) and provide comparative recommendations; ensure transparency and consistency across regions. 5) Delivery Orchestration & Ways of Working Stand up lightweight engagement governance (intake, RAIDs, metrics) Note - VBeyond is fully committed to Diversity and Equal Employment Opportunity.
    $96k-145k yearly est. 4d ago
  • Decision Scientist-Retail

    Fractal 4.2company rating

    Burlington, NJ job

    Senior Management Consultant- Retail ****Philadelphia, New Jersey or New York area and can commute to the client office Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work Institute and recognized as a ‘Cool Vendor' and a ‘Vendor to Watch' by Gartner. Please visit Fractal | Intelligence for Imagination for more information about Fractal. Job Description We are looking for a Senior Decision Scientist in Retail, who is proficient with analytics consulting and solving complex business problems in the world of retail, particularly store operations, asset protection, merchandising and strategy. Solve business problems using data-driven models (75%) Take business problem and build structured analytical approaches to solving, inclusive of identifying needed data, analysis required, and strategy for synthesizing and presenting the analysis results Design and build analytical solutions to enable recurring analysis of business performance Effectively scope, size, and plan the development of analytical solutions and set expectations accordingly Translate high level business problems into discrete questions that can be answered by using data-driven models Identify opportunities to improve business performance through use of analytical approaches Translate output of models into recommendations for how the business can operate differently Collaborative Relationships (25%) • Develop and maintain effective working relationships with members of cross-functional teams. • Create a strong partnership with all areas of the organization that require interaction. • Partner with stakeholders to drive implementation of recommendations from analysis • Keep individual, division, and total company goals in mind when making decisions. • Demonstrate and utilize strong communication skills in all interactions. Education: Bachelor's Degree with quantitative coursework (degree in math, science or relevant field); having an MBA is preferred but not required Experience: 3-5 years of experience in analytics, management consulting, or merchandise planning is preferred Experience with Statistical Analysis is preferred Skills and Abilities: Excellent interpersonal, communication and organization skills. Self-motivated, collaborative, with the desire to learn Excellent communication skills and ability to interact with all levels Highly strategic with an ability to take initiative, multi-task, and prioritize projects successfully to meet deadlines Strong project management skills and ability to collaborate productively with many departments Microsoft Office (Excel, Word, PowerPoint) proficiency with clear storyboarding and data handling skills Strong sense of business/retail math with working knowledge of statistical models like Regression/Clustering and Hypothesis Testing Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy Working knowledge of R/Python for statistical modelling Pay: The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.A reasonable estimate of the current range is: $120,000 - $159,000. In addition, you may be eligible for a discretionary bonus for the current performance period. Benefits: As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take the time needed for either sick time or vacation. Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
    $120k-159k yearly 1d ago
  • Chief Executive Officer

    Spectrum for Living 4.4company rating

    River Vale, NJ job

    The Moran Company is pleased to partner with Spectrum for Living Development, Inc. to recruit the organization's next President & CEO. Founded in 1978 by parents of children with developmental disabilities, Spectrum for Living's primary goal is to develop a total lifetime program to meet the needs of this population and remedy service inequities . Spectrum provides a wide variety of comprehensive services for up to 1,000 individuals with disabilities, including an Intermediate Care Facility, 14 residential group homes, 5 supervised apartments, and 5 adult day programs across Bergen, Passaic, and Middlesex counties in New Jersey. Additional services include case management, respite, supported employment, and recreatio n. Spectrum operates with a $48 million budget and employs 600 staff. Its administrative office is in River Vale, New Jersey, an upscale, safe, family-friendly suburb with highly rated public schools and easy access to Manhatt an. The President/CEO serves as the Administrative Agent of Spectrum for Living. This position provides leadership and overall management by administering a delivery system of comprehensive services/supports in accordance with the organization's mission and implementing policies and programs approved by the Board of Trustees (Boa rd). This managerial position holds full authority and responsibility for all employees through an organized supervisory system. The CEO has the authority to exercise independent judgment, establish policies and procedures, and ensure all control systems are in place for the effective and efficient management of the organiza tion. This position requires a Bachelor's degree; a Master's degree in business/nonprofit management, finance, and/or Health and Human Services is strongly preferred. Ten years of increasingly responsible executive management experience is required, in the developmental disabilities, human services or healthcare sector. Also required is a comprehensive knowledge of laws and regulations from DHS/DDD, DHSS, HUD, HCFA, OPWDD, SED, Department of Health, and other regulatory age ncies. The projected compensation for this position will be in the $350,000 to $375,000 range, commensurate with education and experience. Compensation is supplemented by a strong benefits package, including medical, prescription & vision, dental, life insurance, long-term disability, and a 403(b) plan. Relocation expenses are nego tiable. The Moran Company is conducting the search for the Spectrum for Living, Inc. President/CEO. Questions about the position can be directed to Ann Graff, The Moran Company; agraff (at) morancomp any.com. To apply for this position, submit a cover letter and resume to Ann Graff at the Moran Company, via the secure online portal. Resume should include all professional experience, dates of employment (month and year), position/title, and organization names. Cover letters should articulate relevant experience and fit with the stated preferences of the position. See Full Position Profile or APPLY NOW
    $350k-375k yearly 4d ago
  • Regulatory Data Translator

    Medasource 4.2company rating

    Raritan, NJ job

    Regulatory Data Translator (Oncology, Immunology, Neurology) We are hiring three Regulatory Data Translators to serve as the critical link between Regulatory Strategy and our Data & AI teams. These highly specialized roles enable the responsible use of Large Language Models (LLMs) and Generative AI (GenAI) on complex, unstructured regulatory data while maintaining the highest standards of compliance and governance. Each role will be aligned to a high-priority Therapeutic Area (TA) - Oncology, Immunology, or Neurology - and will focus on translating regulatory needs into actionable, auditable data products. This position is ideal for a regulatory strategist who is deeply curious about data and AI and motivated to work hands-on at the intersection of compliance, technology, and innovation. Key Responsibilities 1. Data Translation & Stakeholder Engagement Act as the primary translation layer between Regulatory Strategy and teams building data and AI products. Convert TA-specific regulatory needs into clear requirements for data product development. Communicate existing data products, AI model capabilities, and upcoming pipelines to key stakeholders, including Global Regulatory Leads. Maintain a strong understanding of regulatory “sources of truth” relevant to the assigned TA. 2. AI Governance & Risk Management (FDA-Aligned) Own AI governance activities within the assigned Therapeutic Area. Apply AI risk frameworks and conduct risk stratification for GenAI use cases in alignment with evolving FDA guidance. Ensure appropriate human-in-the-loop review for high-risk use cases impacting regulatory decisions, patient data, efficacy, or safety. 3. Data Product Management & Auditability Oversee the preparation of unstructured regulatory data (e.g., submissions, labels, correspondence) for LLM-enabled use cases. Ensure all AI outputs and data products are fully auditable, traceable back to source documents via metadata and vectorized text. Manage restricted regulatory data (including health authority submissions) with strict access controls and compliance standards. Required Qualifications & Experience Regulatory Expertise (Core Focus) 3-5 years of experience in Regulatory Strategy is required. This role balances strong regulatory judgment with hands-on involvement in AI-enabled solutions. Pharmaceutical industry experience strongly preferred, with demonstrated prioritization of compliance and quality. Prior experience supporting Oncology, Immunology, or Neurology, ideally as a North America regulatory lead, is highly desirable. Data & Technology Fluency Strong interest in data, digital, and IT-enabled innovation. Working familiarity with Generative AI concepts and real-world use cases. Proven experience collaborating with IT or data teams on solution development (note: this is not a data science role). Education Advanced degrees (e.g., Master's, PhD, PharmD) are preferred and common in regulatory strategy, but relevant experience is valued over specific credentials. Why This Role This is a unique opportunity to shape how AI is responsibly applied in regulatory strategy-ensuring innovation moves forward without compromising compliance, patient safety, or auditability. If you thrive at the intersection of regulatory science, data, and emerging technology, this role was built for you.
    $40k-60k yearly est. 1d ago
  • Phlebotomist

    Pride Health 4.3company rating

    East Brunswick, NJ job

    Pride Health is hiring a Phlebotomist to support our client's medical facility in Brunswick NJ 08816. This is a 3-month assignment with the possibility of a contract-to-hire opportunity, and it's a great way to start working with a top-tier healthcare organization! Job Title: Phlebotomist Location: Brunswick NJ 08816 Pay Range: $19.85-$21.79 per hour Schedule: M-F 8-4:30p(40 hrs./week) Duration: 3 Months+ *The salary is determined by an individual's level of experience, as well as any relevant licenses and certifications they may hold.* Key Responsibilities: Responsibilities: Perform accurate, safe, and skillful blood collections including venipunctures and capillary draws. Collect and prepare specimens for laboratory testing in both clinical and forensic settings. Handle pediatric, geriatric, and special patient populations with care and professionalism. Accurately verify and label specimens while ensuring compliance with patient identification protocols. Maintain updated patient demographics and obtain signatures post-collection. Demonstrate leadership behaviors and promote a positive image of the organization. Adhere to safety and compliance standards, including confidentiality and data integrity. Maintain clean and stocked work areas and ensure equipment is properly sanitized. Provide excellent service and build trust with patients and healthcare providers. Travel as needed to other Patient Service Centers or In-Office Phlebotomy (IOP) locations with short notice. Attend all required training sessions and maintain updated credentials. Qualifications: A High School Diploma or GED is required. Minimum 3 years phlebotomy experience, including pediatric and geriatric collections. Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, , legal support, auto ,home insurance, pet insurance, and employee discounts with preferred vendors.
    $19.9-21.8 hourly 5d ago
  • Senior Storage Engineer

    KTek Resourcing 4.1company rating

    Jersey City, NJ job

    Job Descriptions and Responsibilities Architecting/operating innovative solutions to efficiently manage private and hybrid cloud. Play a key role in migrating and transforming legacy solutions to the cloud. Work with all the stake holders to on application migration from on-prem to cloud. Provide recommendations to app teams to run workloads optimally on private and hybrid cloud. Use appropriate tools to automate deployment and orchestrate governance and security of Infrastructure as code and infrastructure in general. Manage day to day requests from customers and stakeholders. Deploy services as necessary. Develop and execute Standard Operating Procedures as necessary. Operate, Manage, troubleshoot, Monitor, and report on All storage Infrastructure components of Jefferies Private and Hybrid Cloud. Compose and leverage Infrastructure as code using CloudFormation and terraform templates for the repeatable deployment of infrastructure. Troubleshooting and resolving private and hybrid cloud-related issues. Implement security best practices. Review Architecture diagrams and deploy the solutions accordingly. Engineer and document operational standards for new approved services and review/update existing ones. Work with DevOps team to build CI/CD pipelines for infrastructure and app teams. Work with vendors to bring new tools/ services to Jefferies. Setting naming/ working and operational standards for new services Follow change control procedures and policies. Create Documentation, training to team members and provide reports to management. Be on call and Fulfill On-Call Support duties. Skills, Qualifications and Experience Requirements Must have 5+ Years' experience in a Multi Cloud and preferrable Hybrid Cloud environment managing the Storage Infrastructure. Storage Certification from any leading Storage Provider Strong and Excellent knowledge in architecting, managing, operating and hands on experience on Clustered Data ONTAP 9.x Excellent knowledge of working of DATA ONTAP 9.x in NAS/SAN mode, multiprotocol, Snaplock, Snapmirror, Snapvault. Excellent knowledge and hands on experience on managing all file protocols on ONTAP 9.x, Storage and Volume Management. Hands on experience with ONTAP Fpolicy management and familiarity with external fpolicy engines. Excellent knowledge of Global File Cache, Flex Cache and Flash cache solutions. Excellent knowledge and hands on experience of ONTAP Cloud solutions like, CVO, ONTAP FSX, Azure Netapp Files, Cloud Insights and Cloud Secure. Hands on experience on ONTAP, Management tools like OCUM, Cloud Managers, Active IQ, Grafana based NAbox. Solid Hands-on Experience in managing Pure storage //X R2/R3 series block storage flash array. Purity//FA 6.x is must. Complete understanding of Purity 6.x stack including de-duplication, compression, encryption, Data replication and data protection, active and remote clusters, and security protocols. Hands on experience with Pure storage and volume management. Excellent knowledge of NVMe technology and particularly NVMEoF. Hands on experience on HPE Nimble AFF/ Alletra 6K series all flash Block storage Array and deep understanding of Nimble OS5.x data storage/data access/data protection and performance policies. Must have good technical knowledge of general Data Protection, Data replication, Data Migration, Data Access and Management, and Disaster Recovery methodologies and Technologies. Excellent knowledge of Cohesity DataProtect is extremely desirable. Must have analytical and troubleshooting skills to analyze Block and File storage performance issues. Hands on experience on FC-SAN management with CISCO MDS9000 Series of directors. Excellent knowledge of NXOS 8.x/9.x . Hands on experience on FC-SCSI protocol, including advanced Zone management and troubleshooting FC latency, Slow drain, flow analysis, congestion management and other performance issues. Hands on Experience on DCNM and San Analytics/Insights or Nexus Dashboard Platform. Excellent knowledge of any Data Protection and Recovery technology but Cohesity Data Platform, Cohesity Data Protect and Cohesity Data Archive 6.x highly preferred. Must have working knowledge of Networking, security protocols and cyber resiliency programs and tools. Scripting capability with shell scripts or power shell or Python. Backup, HA and Disaster Recovery approach and design. Good understanding of Compute, Databases, Analytics, and security services. Presentation skills with a high degree of comfort speaking with executives, IT Management, and developers. Demonstrated ability to adapt to new technologies and learn quickly. Must be able to work independently and within team, mentor and train others and maintain immaculate documentation and reports. Nice To have Skills. Working knowledge of Linux and Windows Operating systems. VMWare and Nutanix Hypervisors - Desired Knowledge on VMC and Nutanix on AWS is desired. Knowledge of Docker/container and Kubernetes EKS/On-prem, Rafay managed service) is a plus. Knowledge of AWS/Azure platform architecture, including areas such as: Organizations, Account Design, VPC, Subnet, segmentation strategies., subscriptions, VNet, resource groups. Security groups, DNS, and routing, S3, EC2 , route 53, direct connect , express route-Highly desired. Working knowledge of DevOps and CI/CD pipeline and Kubernetes highly desired. Working Knowledge of automaton tooling and scripting experience - Terraform, Ansible, Puppet, Jenkins, Python, Power Shell
    $102k-132k yearly est. 4d ago
  • Social Worker

    Pride Health 4.3company rating

    Morristown, NJ job

    The Social Worker provides therapeutic interventions and social work services to patients and families to enhance comprehensive, integrated, and uninterrupted care throughout the hospital experience and ensure continuity of care in the community. The Social Worker conducts psychosocial assessments, coordinates care planning, and supports patients through adjustment to illness and major life transitions. Essential Duties & Responsibilities Psychosocial Assessment & Intervention Conducts psychosocial assessments of patients and families to identify needs related to medical conditions, social determinants of health, and overall functioning. Interviews patients, families, and significant others to determine the need for social work services and develop appropriate treatment goals. Participates in multidisciplinary rounds, providing psychosocial context and input into patient care planning. Serves as a resource and advocate for patients and families during discussions on Advance Care Planning. Provides preventive, protective, and supportive services to patients facing situations detrimental to their well-being. Patient & Family Support Offers psychosocial support during adjustment to illness, hospitalization, and major life changes. Collaborates with healthcare team members to address in-hospital needs and post-hospital care requirements. Maintains up-to-date knowledge of psychosocial programs and services, providing relevant information to patients, families, staff, and community organizations. Develops and maintains strong working relationships with community agencies. Discharge Planning & Care Coordination Coordinates comprehensive discharge planning to ensure continuity of care and access to appropriate aftercare services. Arranges placements or referrals for Long-Term Care, Acute Rehab, Sub-Acute Rehab/SNF, LTAC facilities, Dialysis, Hospice, and Homelessness resources. Ensures timely communication with patients, families, and interdisciplinary team members regarding discharge needs. Documentation & Compliance Completes psychosocial assessments, progress notes, family intervention summaries, and discharge planning documentation in accordance with department policy, and State, Federal, and Joint Commission standards. Assists patients in obtaining governmental and community benefits such as food stamps, financial support, and transitional housing. Ensures adherence to confidentiality standards and hospital policies. Program Evaluation & Improvement Evaluates program objectives and participates in continuous improvement initiatives aligned with hospital and departmental missions. May accompany patients to access benefits, entitlements, or essential community services. Required Skills & Competencies Excellent communication, negotiation, and conflict resolution skills. Knowledge of clinical practice trends, healthcare informatics, and relevant technologies. Strong understanding of State and Federal regulations related to social work practice. Ability to support rapid cycle change and participate in clinical performance improvement activities. Ability to work effectively in a fast-paced, multidisciplinary hospital environment. Physical Demands This position requires full range body motion including handling and lifting, standing, walking, manual dexterity, and eye-hand coordination. Normal visual acuity and hearing are necessary. Reasonable accommodations may be made for individuals with disabilities. Education & Experience Requirements Required: Master's Degree in Social Work (MSW) from an accredited program. Preferred: Previous experience as a medical or hospital social worker. Required for Practice: New Jersey Social Work License (LSW or LCSW). Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
    $42k-50k yearly est. 2d ago
  • Family Medicine Physician

    Enterprise Medical Recruiting 4.2company rating

    Edison, NJ job

    Family Medicine physician employment in New Jersey : A warm and welcoming Pediatric group located 35 miles outside New York City in Edison, New Jersey is adding a Family Medicine physician to its expert medicalteam. Practice Details $250,000+ salary with ability to take on extra hours for higher earning potential Great benefit package that includes 401k match, Malpractice, health insurance & more Flexible schedule with an average of 25 patients per day Great support staff with MA's, LPNs to have charts ready and dictation Services provided include physicals, vaccines, prenatal and newborn care, and diagnoses & treatments for colds, allergies, eczema, and asthma. Community/Location Edison, NJ is situated in central New Jersey (Middlesex County) and lies within the core of the state's Raritan Valley region and is part of the New York Citymetropolitan area. Named one of America?s Best Places to Live according to Money Magazine, Edison offers its residents high achieving public schools,diverse neighborhoods, beautiful parks, museums, famers markets, a full calendar of community events, and numerous options for art & theater! Located inclose proximity to New York City, the Atlantic Coast, and Philadelphia. GJ-2111-90606 Contact: Greg Johnson Email: Phone: Web: www.enterprisemed.com !function () {var reb2b = window.reb2b = window.reb2b || []; if (reb2b.invoked) return;reb2b.invoked = true;reb2b.methods = ["identify", "collect"]; reb2b.factory = function (method) {return function () {var args = Array.prototype.slice.call(arguments); args.unshift(method);reb2b.push(args);return reb2b;};}; for (var i = 0; i < reb2b.methods.length; i++) {var key = reb2b.methods[i];reb2b[key] = reb2b.factory(key);} reb2b.load = function (key) {var script = document.create Element("script");script.type = "text/javascript";script.async = true; script.src = "https://b2bjsstore.s3.us-west-2.amazonaws.com/b/" + key + "/EN4M0H10ZWOM.js.gz"; var first = document.get ElementsByTagName("script")[0]; first.parent Node.insert Before(script, first);}; reb2b.SNIPPET_VERSION = "1.0.1";reb2b.load("EN4M0H10ZWOM");}(); Board Certified or Board Eligible Medical Doctor with or w/o US residency with current US work visa.
    $250k yearly 12d ago
  • Project Manager

    PTS Advance 4.0company rating

    Linden, NJ job

    Field Quality Manager - Renewable Energy project in Linden, New Jersey Direct Hire opportunity with Full Benefits, Overtime Eligibility, and Per Diem for non-local candidates You will be responsible for monitoring and auditing a project's quality management requirements and executing the Project Quality Management Plan. Duties & Responsibilities: Develop and review planning for quality requirements of projects, including identifying the appropriate standards, guidelines, and checklists. Develop and/or update project-specific audit plans, including schedule, documentation, and resource requirements. Create project-specific quality management plans during the planning stage of a project. Provide guidance in the execution of the Quality Management System. Offer leadership, support, and guidance for project-specific quality management activities. Monitor the alignment of project procedures and processes with the Quality Management System and project contract requirements. Identify and document issues that may cause or contribute to deviations from planned/expected outcomes and develop corrective action plans to address these issues. Regularly interact with field operations and project management teams, corporate operations support, project controls teams, and clients regarding quality-related matters. Perform detailed inspection/audit reviews of each feature of work within the definable features of work. Manage document control as it relates to quality; verify that project documents used at the job site are updated, maintained, and stored in accordance with project procedures. This includes design drawings, supplier and subcontractor drawings, test records, etc. Manage Non-Conformance Control; verify that non-conformances are identified, documented, tracked, and resolved by the PM and the Site CM acceptably. Experience & Education: Minimum of 10 years' experience in various aspects of design, surveillance monitoring, and Project Management, including electrical and substation, mechanical, and piping construction, as well as facility startup and operations. Must have heavy mechanical process piping background. Full understanding of ASME codes. Full understanding of Hydrotesting, pneumatic testing and mechanical startup process. 30-hour OSHA certification. Certifications involving inspection, testing, welding inspection, structural bolting, testing, and commissioning preferred.
    $86k-129k yearly est. 5d ago
  • IT Data Specialist

    Avance Consulting 4.4company rating

    Mount Laurel, NJ job

    Hi Professionls, We are hiring for an IT Data Specialist role, an FTE position with client Mphasis. If you are interested, then kindly drop your resume to sumaiya.iqbal@avanceservices.us/ ************ Here are a few quick details about the role: Job Title: IT Data Specialist Location: Mount Laurel, New Jersey Experience: 10+ years Job Type: Permanent Job Description Minimum of 7 - 10 years of experience working in a financial institution, preferably in a Global Bank Minimum of 7 -10 yrs of working experience in PL/SQL, including query optimization, stored procedures, and indexing (Preferably in Oracle based tools) Understanding of the Compliance domain and concepts i.e., Anti-Money laundering (AML), Know your Customer (KYC), Customer Risk Rating etc. is a must Minimum of 7 years of experience in data (data lifecycle, data governance, data quality, Metadata, Data issue resolution and other data concepts) Experience with Informatica ETL Tool is a must Minimum of 3 years of experience in System testing, Data Issue - Exception Management and resolution Regards, Team Lead, Sumaiya Iqbal
    $70k-102k yearly est. 1d ago
  • NetSuite Finance Techno-Functional Consultant

    Genpact 4.4company rating

    Florham Park, NJ job

    About the Company: Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. About the Role: Genpact is urgently looking for a strong Consultant for one of our precious clients in USA. If you are interested kindly share profile at Title: NetSuite Finance Techno-Functional Consultant Location: Florham Park, New Jersey Duration: Fulltime Position Overview In this role you will be Understanding Netsuite requirement and provide technical as well as functional solutions for all the Financial Modules which includes Analysis, Development, Implementation, Testing, Post implementation support. This requires coordinating with different teams, business track leads and supporting the Netsuite application. Responsibilities: Good experience in Netsuite Financial and Supply chain business processes - Procure to Pay and Order to Cash. Develop and customize NetSuite solutions using SuiteScript, SuiteFlow, and SuiteBuilder to meet specific client requirements. Provide ongoing support, troubleshoot issues, and train end-users on new solutions. Prior experience in working in Netsuite support project providing resolutions for the incidents and catering to service requests in a SLA constrained environment. Coordination with multiple teams for 3rd party integrations and able to resolve integrations issues. Coordination with Oracle Netsuite for raising service requests and resolving product related issues. Collaborate with clients to understand their business processes, conduct gap analysis, and map them to NetSuite functionality. Design and build custom objects, integrate third-party systems, and develop custom code for enhancements. Perform data migration from legacy systems to NetSuite and manage mass imports and exports Create and maintain technical design documents, user manuals, and testing documentation. Experience with SuiteAnalytics (Saved Searches, Reports, Dashboards), Advanced PDF templates, and CSV imports. Qualifications we seek in you! Minimum Qualifications Bachelor's or Master's in Data Science, Computer Science, Mathematics, Statistics, Engineering, or a related field. 5+ years of experience in Netsuite Financials application. Hands-on experience with Functional understanding of Procure to Pay and Order to Cash business processes in netsuite. Strong command of NetSuite solutions using SuiteScript, SuiteFlow, and SuiteBuilder to meet specific client requirements. Preferred Qualifications/ Skills Strong integration experience in developing integrations with Netsuite. Experience with working in Implementation as well as Support projects for Netsuite app. Best Regards, Manohar Swamy DTAI Hiring Team, Genpact E: ************************** Connect on LinkedIn: Equal Opportunity Statement: Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit *************** Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training..
    $74k-93k yearly est. 5d ago
  • Service Analyst

    Kellymitchell Group 4.5company rating

    Jersey City, NJ job

    Our client is seeking a Service Analyst to join their team! This position is located in Jersey City, New Jersey. Sort and organize incoming mail faxes emails and OneDrive files ensuring timely routing to the appropriate teams Index PDF documents into Global Search to maintain accurate and current records Review participant contract data for accuracy completeness and proper documentation Prepare and send professional correspondence to contract participants Assign inbound correspondence to the appropriate service representatives for action Monitor and track response timelines to ensure prompt follow up and issue resolution Maintain accurate and organized records within workflow systems and participant files Review forms and documents for compliance with required standards and guidelines Process routine nonfinancial account updates and service requests Provide clear and accurate explanations of basic processes and information to participants and colleagues Respond to participant phone inquiries with clarity professionalism and excellent service Assist in locating missing participants or uncashed checks including performing obituary searches when necessary Support employees by helping them locate tax forms and related documentation Desired Skills/Experience: Strong organizational and time management skills Proficiency with the Microsoft Office Suite Ability to work effectively in a remote environment using VPN access Basic familiarity with ChatGPT and other Microsoft productivity tools Ability to adapt quickly and stay focused when handling repetitive or shifting tasks High attention to detail and consistent punctuality Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $13.59 and $19.42. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $13.6-19.4 hourly 5d ago
  • Neurology Physician

    Enterprise Medical Recruiting 4.2company rating

    Bridgewater, NJ job

    Neurology physician employment in New Jersey : Hunterdon Neuroscience Specialists are recruiting to replace the departed Neurologist and for ongoing growth. Step into ready-made practice with two full-time neurologists and a third who covers the weekends, plus two APPs. We offer 24/7 Tele-Stroke coverage and minimal inpatient rounding that is shared between the providers. About the Opportunity Heavily, outpatient-focused 10-15 patients per day No weekends, ever Own all EMG reads Ability to build partial sub-focus $350,000 Salary and full benefits Hunterdon and Somerset Counties offer a variety of living options that are suitable for multiple needs, whether looking for a suburban-metro feel or more spacious surroundings. New Jersey consistently ranks in the top-2 in public school education, and Hunterdon provides great options without the need for private. Perfectly placed, Hunterdon is equidistant to New York City and Philadelphia, within an hour and 30 minutes to New Brunswick and Princeton. For more information, contact: Kyri Ioannou KI Contact: Kyri Ioannou Email: Phone: Web: www.enterprisemed.com !function () {var reb2b = window.reb2b = window.reb2b || []; if (reb2b.invoked) return;reb2b.invoked = true;reb2b.methods = ["identify", "collect"]; reb2b.factory = function (method) {return function () {var args = Array.prototype.slice.call(arguments); args.unshift(method);reb2b.push(args);return reb2b;};}; for (var i = 0; i < reb2b.methods.length; i++) {var key = reb2b.methods[i];reb2b[key] = reb2b.factory(key);} reb2b.load = function (key) {var script = document.create Element("script");script.type = "text/javascript";script.async = true; script.src = "https://b2bjsstore.s3.us-west-2.amazonaws.com/b/" + key + "/EN4M0H10ZWOM.js.gz"; var first = document.get ElementsByTagName("script")[0]; first.parent Node.insert Before(script, first);}; reb2b.SNIPPET_VERSION = "1.0.1";reb2b.load("EN4M0H10ZWOM");}(); Board Certified or Board Eligible Medical Doctor with or w/o US residency with current US work visa.
    $350k yearly 12d ago
  • SAP ABAP Technical Lead, Finance PTP Systems

    Numeric Technologies 4.5company rating

    Englewood, NJ job

    Job Title: Technical Lead, Finance PTP Systems (Normally they are Techno-functional leads) Employment Type: Contract-to-Hire Rate: Competitive market rate Job Description: The Technical Lead, Finance PTP Systems is responsible for leading the design, development, integration, and ongoing support of Procure-to-Pay (PTP) technology solutions within the Finance ecosystem. This role ensures that PTP platforms (e.g., SAP, Oracle, Coupa, Ariba, Workday, or custom ERP solutions) are stable, scalable, secure, and aligned with business objectives. The Technical Lead partners closely with Finance, Procurement, IT Architecture, and external vendors to deliver high-quality system enhancements and ensure end-to-end process excellence. Key Responsibilities 1. Technical Leadership & Architecture Lead the technical strategy, architecture, and roadmap for PTP systems and integrations. Translate business requirements into scalable technical solutions and system designs. Define and enforce technical standards, integration patterns, and best practices. Provide technical oversight to developers, analysts, and external consultants. 2. System Development & Integration Design, build, and configure PTP applications, workflows, enhancements, and extensions. Oversee integrations with ERP, procurement platforms, payment providers, banking systems, and third-party tools (AP automation, OCR, supplier portals, etc.). Ensure data integrity, system performance, and adherence to security/compliance requirements. 3. Production Support & Continuous Improvement Lead incident management, root-cause analysis, and resolution of technical issues. Monitor system performance and proactively identify areas for optimization. Manage system upgrades, patches, and release cycles. Ensure proper documentation for configurations, integrations, and custom developments. 4. Stakeholder Collaboration Partner with Finance (Accounts Payable, Procurement, Treasury, Controllership) to understand business needs and process pain points. Collaborate with product owners to groom backlogs and prioritize enhancements. Communicate complex technical issues in business-friendly terms. Coordinate with vendors and implementation partners to deliver high-quality solutions. 5. Governance, Compliance & Risk Management Ensure solutions comply with internal controls (SOX), audit standards, and cybersecurity requirements. Support user access governance, segregation of duties, and data privacy standards. Maintain robust change-management processes. Required Qualifications Bachelor's degree in Computer Science, Information Systems, Engineering, or related field. 6-10+ years of experience supporting or developing PTP/Procurement/Finance systems. Strong technical expertise in ERP or PTP platforms (SAP PTP, Oracle P2P, Workday Financials, Coupa, Ariba, etc.). Proficiency with integration technologies (APIs, middleware, EDI, SFTP, REST/SOAP web services). Experience leading technical teams or acting as a senior technical SME. Solid understanding of end-to-end Procure-to-Pay processes (vendor setup, PO processing, invoice automation, AP, payments). Strong analytical and problem-solving skills. Preferred Qualifications Experience in global, multi-entity, or shared-services environments. Exposure to AP automation tools (Kofax, Medius, Basware, etc.). Familiarity with Agile/Scrum methodologies. Experience with financial reporting, GL accounting flows, and related Finance systems. Cloud platform experience (AWS, Azure, GCP) is a plus.
    $81k-101k yearly est. 3d ago
  • Regulatory Data Translator

    Medasource 4.2company rating

    Raritan, NJ job

    We are seeking three highly specialized Regulatory Data Translators to act as the essential bridge between Regulatory Strategy and our advanced Data and AI teams. These roles are critical for enabling the organization to leverage Large Language Models (LLMs) and Generative AI (GenAI) capabilities using complex, unstructured regulatory data. This position requires a unique blend of regulatory expertise and a deep passion for data, focusing specifically on supporting high-priority Therapeutic Areas (TAs): Oncology, Immunology, and Neurology. The primary focus of the role is to ensure regulatory compliance and robust AI governance while translating data needs into actionable data products. Core Responsibilities The Regulatory Data Translator will drive the strategic application of data capabilities within their assigned Therapeutic Area (TA) through the following responsibilities: 1. Data Translation and Stakeholder Communication: • Serve as the translating layer between the regulatory strategy function and the internal teams building data products and capabilities. • Connect the TA's specific data needs directly to the personnel responsible for building the necessary data products. • Effectively communicate the features of existing data products, the capabilities of already built AI models, and upcoming data development pipelines to key stakeholders, including Global Regulatory Leads. • Maintain comprehensive knowledge of the sources of truth for regulatory data pertinent to the assigned TA. 2. AI Governance and Risk Management (FDA Compliance): • Own and manage AI governance within the assigned Therapeutic Area. • Implement risk frameworks by conducting risk stratification for all Gen AI use cases, aligning with recent FDA guidance on AI governance. • Ensure that high-risk use cases-those affecting regulatory decisions, patient-related data, efficacy, or safety-incorporate a human-in-the-loop reviewer to maintain appropriate oversight. 3. Data Product Management and Auditability: • Oversee the transformation of unstructured regulatory data, including submission archives, labels, and correspondence, to prepare it for LLM capabilities. • Ensure that LLM outputs and data products support a complete audit trail back to the source documents (labels, correspondence, and health authority submissions). This involves working with vectorized text and associated metadata tags to guarantee traceability. • Manage the handling of restricted data, such as all submissions to health authorities, ensuring strict access control and compliance standards are maintained. Required Qualifications and Experience The ideal candidate will be a "unicorn" profile, blending strong regulatory strategy expertise with a fundamental understanding of AI application Regulatory Expertise (Approximately 90% of Skill Set): • 3-5 years of experience in Regulatory Strategy is essential, balancing foundational knowledge with enthusiasm for hands-on, AI-focused work. Candidates who are too junior may lack understanding of necessary developmental questions, while those who are too senior may not be interested in the hands-on AI focus. • Experience in the Pharma industry is strongly preferred, demonstrating a proven prioritization of compliance over speed. • Prior experience as a North America regulatory lead for Oncology, Immunology, or Neurology would be ideal. Data & Technology Fluency: • Demonstrated passion for data and IT-driven topics. • Familiarity with the application of Generative AI (GenAI) concepts and practical AI use cases. • Must have history collaborating with IT teams and some experience with solution building, although this is not a data science role. Education: • Advanced degrees (such as Master's, PhD, or PharmD) are common for regulatory strategists and preferred, but demonstrated experience is prioritized over a specific degree.
    $40k-60k yearly est. 1d ago
  • Field Support Engineer

    Client 4.4company rating

    Paramus, NJ job

    Field Support Engineer / Nexthink Systems Analyst (Onsite) Full-Time Employment with CLIENT Work Type: 100% Onsite A hybrid role combining Field Support Engineering with Nexthink Systems Analysis. The engineer will provide in-person technical support for end users and local hardware while configuring and analyzing the Nexthink Digital Experience platform to identify and solve IT issues proactively. Key Responsibilities: Field Support (50%): • Provide onsite support for desktops, laptops, peripherals, and mobile devices. • Perform break/fix repairs, imaging, device deployments, and refresh cycles. • Troubleshoot OS, software, VPN, and network connectivity issues. • Support printers, AV, conference rooms, and other onsite systems. • Maintain accurate documentation and asset inventory. Nexthink / Systems Analyst (50%): • Configure Nexthink dashboards, alerts, and investigations. • Analyse endpoint performance and user experience data. • Identify trends and recommend proactive improvements. • Create reports and automate monitoring insights where possible. • Assist with incident correlation and digital experience optimization. Required Skills: • 3-5+ years of desktop / field support experience. • Strong hands-on troubleshooting across Windows/mac OS. • Experience with Nexthink (configuration, analysis, dashboards, or investigations). • Familiarity with ServiceNow or similar ticketing tools. • Excellent communication and customer service mindset. • Ability to handle physical hardware tasks. Preferred Qualifications: • Nexthink certifications. • PowerShell/Python scripting exposure. • Enterprise or multi-site support experience.
    $60k-92k yearly est. 1d ago

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