CSR I Operations Bilingual (Pharr/Brownsville, TX area)
Maximus 4.3
Sioux City, IA jobs
Description & Requirements Maximus is looking for bilingual customer service representatives in and around the Pharr/Brownsville TX areas. The role - provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). May support multiple Federal government agencies on critical programs.
Must reside within a 75 radius of the Brownsville or Pharr Texas area.
Must be fluent in English and Spanish language.
This position is fully remote; however, you must be able to go onsite to the Maximus Pharr Texas location to pick up equipment.
This position will require a favorable Federal suitability clearance post-hire as mandated by the client.
*Position is contingent upon contract award*
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Experience in a call center environment highly preferred
- Must Be a US Citizen
- This position requires all work to be performed within the Continental US. Must currently live in and have permanent residence within the Continental US.
- Must be able to successfully obtain a favorable Federal suitability clearance post-hire as mandated by the client.
- Must be fluent in English and Spanish language.
- Must be able to pick up equipment at the Maximus Pharr, TX Location.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be fluent in English and specified secondary language.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
17.60
Maximum Salary
$
17.60
$29k-37k yearly est. Easy Apply 6d ago
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Product Adoption Expert
Zoom 4.6
Des Moines, IA jobs
What you can expect We are seeking a Product Adoption Expert to drive deep product adoption and maximize business value across Zoom's diverse product portfolio. This role serves as the expert liaison between Product, Marketing, and Customer Success teams, ensuring best-in-class onboarding, workflows, and use cases are scaled across our customer base while being deployable for high-impact customer engagements.
About the Team
This role partners closely with Customer Success Managers, Onboarding Managers, and Product teams to accelerate adoption across Zoom's innovative solutions, including Zoom Phone, Contact Center, AI Companion.
ResponsibilitiesDeployable Customer-Facing Engagements
+ Product Subject Matter Expertise: Serve as the adoption expert for assigned Zoom products (e.g., Zoom Phone, Contact Center, AI Companion, Rooms)
+ Strategic Customer Support: Join customer calls and workshops to map use cases and accelerate product-specific adoption
+ Cross-Team Collaboration: Partner with Customer Success Managers and Onboarding Managers during critical phases including launch, workflow integration, and renewals
+ Customer Education: Deliver impactful customer-facing sessions including office hours, deep dives, and workflow clinics
Scalable & Programmatic Impact
+ Asset Development: Collaborate with Product, Product Marketing, General Managers, and Enablement teams to create scalable adoption resources:
+ Micro-learnings and step-by-step guides
+ Comprehensive playbooks and success plans
+ Educational webinars and customer campaigns
+ Workflow and use case catalogs
+ Program Management: Execute one-to-many initiatives including ongoing office hours, community forums, and customer champion sessions
+ Launch Support: Ensure new product launches include adoption-ready materials for immediate CSM and customer use
+ Product Feedback: Provide strategic feedback to Product teams based on adoption patterns, customer use cases, and implementation blockers
Success Metrics & KPIs
+ Product Adoption Growth: Increase percentage of customers actively using key features and workflows
+ Time-to-Adoption: Accelerate adoption timelines for new product rollouts
+ Scalable Asset Reach: Maximize customer engagement through webinars, micro-learnings, and educational content
+ CSM Enablement Impact: Measure internal adoption of assets and reduction in repetitive support requests
+ Revenue Impact: Contribute to renewals and expansion opportunities tied to product adoption
Products Supported
+ AI and CAIC
+ Events and Webinars
+ Zoom Phone
+ Revenue Accelerator
+ Contact Center
+ Zoom Chat & Productivity Suite (Clips, Whiteboard, Scheduler, Docs, Notetaker, Mail & Calendar)
+ Zoom Workplace & Microsoft Better Together
+ Zoom Ecosystem: APIs, RTMs, Webhooks, Integrations
Salary Range or On Target Earnings:
Minimum:
$76,800.00
Maximum:
$186,200.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information.
About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application - take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step.
#LI-Remote
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines
$76.8k-186.2k yearly 34d ago
Allied Recruiter
Grapetree Medical Staffing 3.5
Milford, IA jobs
Are you looking for a job that will fit your innate drive, passion, and help you find your purpose? Kick-start your professional career with an award-winning team at GrapeTree Medical Staffing. We are looking for self-motivated, entrepreneurial-minded, goal-oriented individuals who are ready to jump in and make a difference. If this sounds like you, we'd love to have you join our team as an Allied Recruiter!
Ready to join our fast-paced, award-winning company where you will change lives for the better every single day? Learn more about our Allied Recruiter position and apply today.
Here are the details:
This energetic and goal-oriented position is packed with opportunity to be a catalyst within the ever-growing healthcare industry. The main focus of this role is recruiting quality Allied HCP's (PT, OT, and SLPs) and connecting them with the healthcare communities that need their care most. YOU have the chance to help make that happen and play a part in making a difference.
Location(s): Our corporate office is located in Milford, Iowa. We work and live where others vacation! We offer the option to work full-time onsite, hybrid, or full-time remote based on your location. Onsite: Team members can choose to work full-time onsite at our corporate office. Hybrid: Our hybrid option allows team members to work 3 days at home and 2 days in the office each week. Thursdays are considered to be a universal onsite day for all employees within a 40-mile radius of headquarters. Remote: Based on a candidate's location, this position can also be offered as a full-time work from home opportunity.
Schedule: As an Allied Recruiter, you can expect to work Monday-Friday, 8am-5pm CST. Given the nature of the position, there may be time work falls outside of these hours.
Salary: This salaried position pays at $45,000/annually + offers uncapped commission opportunity. Wages are received weekly, with the option to earn it sooner with Instant Pay!
Benefits: Medical insurance: premium as low as $16.59 per week, Basic Life Insurance: $50,000, 401k: up to 4% employer match, bonuses/incentives: numerous opportunities.
A day in the life of an Allied Recruiter
Support to our healthcare professionals:
On a daily basis, you will assess applicants based on GrapeTree standards and work to complete candidate files to prepare for placement.
You will orient applicants on GrapeTree processes and software.
You will work to achieve placement goals by successfully fitting candidates into open positions as well as organizing extensions for healthcare professionals' assignment contracts.
You will be the main point of contact and will work to build and establish strong relationships and retention with our healthcare professionals.
You will build an applicant prospect pool by utilizing multiple sources including colleges, social media, internet sites, etc. to attract highly qualified talent.
Support to our healthcare facilities:
Communication is key! Through consistent communication with our facilities, you will evaluate their needs for Travel, Local, or PRN placement using reporting tools, running reports, etc.
You will evaluate marketing strategies by region for effectiveness and adjust approaches as needed.
We think you'll love working for us. Here's why:
Benefits with YOU in mind - Our benefits begin the first of the month following your date of hire. Our benefits include:
Medical insurance with premiums as low as $16.59/week
Vision and dental plans
Short-term disability
Flexible spending account
Basic and Voluntary Life insurance
401k plan and 401k matching
Paid-time-off (PTO)
Holiday pay
Pet Insurance
Bonus! Your birthday is a paid day off
Reward and Recognition Opportunities - Our employees rock… we get it. That's why we offer fun incentives, programs, and annual awards.
Health & Wellness - Being in the healthcare industry, health and wellness is important to us. That's why we have a wellness committee to coordinate and encourage wellness activities, plus we offer ergonomic standing desks to all on-site employees, a 24/7 fitness center in our corporate office, and wellness reimbursement up to $20 per month!
Crushing Company Culture - We work hard, but we play hard, too! We keep our CareEvo Connect family connected with so many fun initiatives such as social hours, snack attack Wednesdays, volunteer and wellness opportunities and various corporate events.
Love Where You Work: The workstation for this position is a cubicle setting where you will be able to closely interact and connect with your co-workers! You can expect multiple monitors, frequent phone usage, adequate lighting, a clean environment, and moderate noise levels.
Award Winning | GrapeTree was recently ranked #4503 on the Inc5000 2022 List of Fastest Growing Private Companies
Where You Can Find Us: 2501 Boji Bend Dr. Suite 100, Milford, Iowa 51351
EEO/AA: Employer Minority / Female / Disabled / Veteran / Sexual Orientation / Gender Identity
Requirements
Here's what we would need from you to be successful in this role:
Knowledge of software frequently used, including but not limited to, Microsoft Office, Adobe, scanning software and Windows.
Familiarity and comprehension of internet capabilities.
High School Diploma or equivalent.
Strong communication and organizational skills.
High level of customer service skills.
Employee will be expected to be in 100% attendance during the entire portion of the new hire orientation and training.
Home internet capabilities must be minimum of 25mb download & 5mb upload
$45k yearly 12d ago
Operations Managing Director (Remote)
Maximus 4.3
Sioux City, IA jobs
Description & Requirements Maximus is hiring an Operations Managing Director to join our team!. We're seeking a senior leader to shape service delivery and execution across complex, mission-critical programs. As Managing Director, Operations, you'll design and implement operational strategies, lead execution to drive efficiency and profitability, evaluate program performance through data and compliance reporting, and build policies and procedures that optimize outcomes and meet regulatory standards. You'll also support business development through strategic visioning and proposal efforts, partnering with cross-functional leaders to turn strategy into measurable results.
Ready to make an impact?
If you have strategic leadership skills, strong financial management expertise, and deep knowledge of government programs, we want to hear from you! Apply today and help us shape the future of service delivery.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Oversee and manage the operations of a business unit(s) with overall responsibility for the accounts
- Manage the client relationships ensuring customer satisfaction.
- Has profit and loss responsibility and overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods for the business unit.
- Provide budget analysis, labor planning, problem resolution and coordination of activities between clients and company personnel.
- This management position requires strong technical, communication and management skills and extensive experience in managing the operations of a business.
- Establish strategic plans and objectives for business unit(s).
- Oversee RFP and proposal development process for functional business units and new business development opportunities within the Northeastern Region.
- Review objectives to determine success of operations.
- Oversee activities of multiple sections/departments through subordinates.
- Manage external and internal customer relationships to include high ranking state and local government officials.
- Oversee and review current and new project initiatives.
- Continually work with clients and project staff to develop new and creative ideas for delivering current program services for efficiently, as well as for expanding current services into new operational areas.
- Promote new ideas and provides direction to senior managers in various departments.
- Provide Program Management Operations support to the Health Central team, integrating strategy, delivery, and performance efforts.
- Determine resource requirements and rationalize needs across teams to ensure milestones and deliverables are met efficiently.
- Develop standardized deliverable formats, including annual and semi-annual plans, periodic reporting, and meeting cadences for the three strategy teams.
- Assist in developing product and solution roadmaps, including coordination of research, business case analyses, and investment/ROI justifications.
- Identify operational gaps and support teams in securing appropriate resources.
- Partner with strategy team leaders to ensure performance metrics and objectives are achieved.
Minimum Requirements
- Bachelor's degree required, MBA preferred.
- Outsourcing experience preferred.
- Experience in simultaneously managing a large portfolio of multiple complex projects.
- Typically utilizes management skills more than technical skills.
- Excellent organizational, interpersonal, verbal, and written communication skills.
- Ability to develop and implement high level departmental strategies, assesses intangible variables to identify and evaluate fundamental issues.
- Ability to influence executive management decisions.
- Knowledge of organizational and or client objectives.
- Ability to negotiate with internal and external customers to gain desired outcome.
- Ability to successfully manage many complex tasks simultaneously.
- Strong understanding of state, county and local government programs currently served by MAXIMUS.
- Business, government, and/or management experience preferred.
- Proficient in Microsoft Office Applications including Microsoft Project.
- 10+ years of experience in government contracting, providing program management or operations support across large, complex teams.
- Strong knowledge of the U.S. Health and Human Services market.
- Demonstrated ability to bring structure to ambiguous or evolving environments.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Proven ability to manage timelines, budgets, and cross-functional collaboration.
Home Office Requirements:
- Maximus provides company-issued computer equipment and cell phone.
- Reliable high-speed internet service:
* Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
* Minimum 5 Mpbs upload speeds
- Private and secure workspace.
#ClinicalServices
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
209,950.00
Maximum Salary
$
220,000.00
$77k-156k yearly est. Easy Apply 6d ago
CX Value Realization Advisor
Zoom 4.6
Des Moines, IA jobs
Zoom aims to be a true value partner for our customers. That means helping enterprise leaders connect CX strategy, operating models, and technology investments to real business outcomes. This role exists to do exactly that with Zoom's CX team. As a Value Advisor, you'll sit at the intersection of sales, product, and customer experience strategy . You will influence decisions, shape narratives, and help customers (and internal teams) see what's possible when CX is designed intentionally.
This is a practical, hands‑on role. If you like thinking strategically and rolling up your sleeves to build decks, design workshops, and pressure‑test ideas with executives, you'll feel at home here.
Be a trusted advisor
+ Partner with Value Realization, Sales, Product, and Leadership to bring a clear, holistic point of view on CX and Zoom's role as a value partner.
+ Help teams frame customer conversations around outcomes (efficiency, growth, experience), not features.
Analyze what really matters
+ Break down customer strategies, revenue models, competitive pressures, and operating models to identify where CX can move the needle.
+ Understand how customers actually create value across their business, and identify where CX, service, or sales changes can unlock outsized impact.
Shape and support pre‑sales engagements
+ Support pre‑sales efforts by deploying lightweight but credible value activities such as:
+ Experience and service design
+ Voice of Customer and Employee diagnostics
+ Opportunity and value framing
+ Business Case development
+ Translate insights into clear, executive‑ready narratives that support deal momentum.
Turn strategy into action
+ Help inform Zoom's strategic vision and work along multiple teams to act as a feedback loop between customer, partner, product, marketing and beyond.
+ Create and use value frameworks to help customers convert strategic goals into concrete roadmaps and investment priorities.
+ Manage a repository of assets and accelerators to deploy across customers with scale.
+ Align business and technology stakeholders inside large, matrixed enterprise customers.
Lead the room when it matters
+ Facilitate executive workshops and strategic planning sessions that create clarity, alignment, and forward motion.
+ Build and present points of view on the next generation of CX, including AI‑enabled service, sales, and experience orchestration.
What success looks like
+ Sales teams bring you into complex opportunities early, and keep bringing you back.
+ Executives leave sessions with a clearer understanding of why CX matters and what to do next .
+ Your work helps turn abstract CX ambition into practical, fundable initiatives.
+ Ensure the tools, frameworks, and assets used by the Value Realization team are current, usable, and ready for real customer work.
Experience & background
+ 5+ years of experience in a leading SaaS CX organization, management consultancy, or complex operations environment.
+ Proven exposure to customer service operations across service, sales, and marketing journeys.
+ Industry knowledge in one or more of the following sectors is preferred: Financial Services, Consumer Retail and Travel & Hospitality.
CX and technology fluency
+ Working knowledge of service design, including how front and backstage intersect.
+ Strong working knowledge of CX technologies such as contact center platforms, CRM, CDP, ticketing, and related data flows.
+ Comfortable discussing how technology enables (or limits) operating model change.
Clear thinking and strong communication
+ Excellent content creation skills especially slideware, visuals, and concise executive writing.
+ Able to simplify complex ideas without dumbing them down.
Modern ways of working
+ Uses AI and automation tools to scale research, analysis, and content creation.
+ Thrives in a highly matrixed environment and can influence without formal authority.
Practical realities
+ Willing and able to travel as needed to support customers and internal teams.
Why this role is different
This isn't a generic strategy role or a pure sales overlay. You'll help define how Zoom shows up as a CX value advisor , both internally and with customers. You'll build repeatable ways of working, shape points of view, and help grow a team that raises the bar on how CX value is articulated and delivered.
Salary Range or On Target Earnings:
Minimum:
$97,600.00
Maximum:
$225,700.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
02/03/26
Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information.
About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
#LI-Remote
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines
$50k-84k yearly est. 2d ago
Technical Account Manager
Cardinal Health 4.4
Des Moines, IA jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Job Description**
As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used.
**Position Summary**
Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients.
**Role contribution and responsibilities:**
+ Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs
+ Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes.
+ Monitors performance and recommends scope, schedule, cost or resource adjustments
+ Connects short-term demands to long-term implications, in alignment with the supporting business case.
+ Prioritizes multiple tasks while meeting deadlines
+ Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion.
+ Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success.
+ Connects project objectives to broader organizational goals.
+ Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility.
+ Negotiates with stakeholders to obtain the resources necessary for successful project execution.
+ Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making.
+ High level of client contact in an Account Management portfolio approach.
**What is expected of you and others at this level**
+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Participates in the development of policies and procedures to achieve specific goals
+ Recommends new practices, processes, metrics, or models
+ Works on or may lead complex projects of large scope
+ Projects may have significant and long-term impact
+ Provides solutions which may set precedent
+ Independently determines method for completion of new projects
+ Receives guidance on overall project objectives
+ Acts as a mentor to less experienced colleagues
+ Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc....) with existing client and develops plans for introducing new solutions through collaborative relationships
**Accountabilities in this role**
+ Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services
+ Acts as single technical liaison for the client
+ Daily interactions with client to assess and advise client needs and requests
+ Analyze client program, needs and propose solutions and options that provide value to client
+ Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements.
+ Manage client deliverables, timelines, and artifacts
+ Monitor team backlog and prioritize activities to deliver on time, on budget, on scope
+ Anticipate client needs and proactively make program recommendations to enhance service value
+ Perform necessary project administration, project status, and risk, issue management
_Qualifications_
+ Master's Degree preferred
+ 3-5 years' experience of client relationship management experience at the account management level preferred
+ Prior experience working in a Specialty Pharmaceutical HUB environment, preferred
+ 8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred
+ Proficiency in Microsoft Office products preferred
+ Strong oral and written communication skills, with executive facing presentation experience
+ Strong project management skills
+ Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Travel requirement up to 10%
TRAINING AND WORK SCHEDULES:
+ Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
+ This position is full-time (40 hours/week).
+ Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST.
REMOTE DETAILS:
+ You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet.
+ We will provide you with the computer, technology and equipment needed to successfully perform your job.
+ You will be responsible for providing high-speed internet.
+ Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $105,100-$150,100
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$105.1k-150.1k yearly 5d ago
Clinical Dietitian 2 REMOTE
Baylor Scott & White Health 4.5
Des Moines, IA jobs
**Healthy Weight Coach** **REMOTE - Monday through Friday, no weekends** **Preferred Experience** - Chronic disease (weight loss, diabetes) - Strong behavioral change interest and/or experience - Digital/virtual health coaching experience **Preferred Training**
- Licensed RD
- Experience with MNT for obesity, diabetes, HTN, Lipid disorders
- NBC-HWC
- Mastery of the coaching process, foundational theories/principles of behavior change
- Requires completing an approved training program (minimum 400 hours), documented coaching sessions, and passing a board exam
- Only coaching credential recognized by the National Board of Medical Examiners
* **No Credentialing required***
**JOB SUMMARY**
The Clinical Dietitian 2 provides nutrition therapy and education to patients, families and the community. Performs nutritional assessments of patients and develops care plans. Develops and conducts educational programs and in service training programs. Participates in multi disciplinary patient rounds and patient case conferences.
**ESSENTIAL FUNCTIONS OF THE ROLE**
Conducts patient nutrition assessments on a combination of low and higher acuity patients within scope of practice, which may include both inpatient and outpatient. Utilizes assessment techniques which take into consideration the various needs of age specific populations as well as cultural, religious and ethnic concerns.
Provides appropriate and timely documentation that summarizes the nutrition care plan in the patient's medical record, including nutrition assessment, diagnosis, plan, implementation, and progress toward goals in the course of performing primary duties.
Assesses educational needs and the presence of barriers to learning. Provides nutrition counseling for individuals and groups, taking into consideration any adaptations to teaching methods necessary to meet patient learning needs. Provides education to both low and higher acuity patients within practice scope. Facilitates education to ensure compliance with food safety, sanitation and overall workplace safety standards within the Food and Nutrition Department, if applicable.
Evaluates achievement of learning objectives by the patient and family. Provides appropriate follow-up in accordance with the patient's treatment goals, and refers patient for outpatient counseling, community, or home health services, as appropriate. Conducts ongoing evaluations to lead to a correct nutritional diagnosis of the patient's problems and progress while maintaining safety and professional standards.
Interacts with medical staff as well as food and nutrition staff to ensure conformance with medical nutrition therapy. Interacts effectively with multidisciplinary teams to provide patient care that is integrated and compatible with the patient focused medical and nutritional goals.
Leads team conferences and provide food and nutrition related in services to other medical staff as required.
Assists in developing nutritional care and research protocols. Participates in quality assurance program by assisting in development of patient care criteria and analyzing actual care delivered.
Participates in organizing and executing health fairs and other related community events.
Assists in the development, research and revision of facility policies.
**KEY SUCCESS FACTORS**
Accountable for the proper use of patient protected health information.
Ability to deal with complex situations and resolve patient and customer service concerns.
Ability to give clear, concise and complete education and instructions.
Works well in a patient-centered environment as an integral team player.
Ability to adapt communication style to suit different audiences. Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful. Ability to calm upset patient in a composed and professional demeanor.
Licensed Registered Dietitian preferred.
**BENEFITS**
Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
**QUALIFICATIONS**
- EDUCATION - Masters'
- EXPERIENCE - 2 Years of Experience
- CERTIFICATION/LICENSE/REGISTRATION -
Registered Dietitians (RD)
* **No Credentialing required***
**Preferred Experience**
- Chronic disease (weight loss, diabetes)
- Strong behavioral change interest and/or experience
- Digital/virtual health experience
**Preferred Training**
- Licensed RD
- Experience with MNT for obesity, diabetes, HTN, Lipid disorders
- NBC-HWC
- Mastery of the coaching process, foundational theories/principles of behavior change
- Requires completing an approved training program (minimum 400 hours), documented coaching sessions, and passing a board exam
- Only coaching credential recognized by the National Board of Medical Examiners
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$50k-58k yearly est. 48d ago
Managing Director/Program Manager - Justice and Compliance (REMOTE)
Maximus 4.3
Sioux City, IA jobs
Description & Requirements We are currently seeking a remote Managing Director/Program Manager - Justice and Compliance for an upcoming federal contract (pending award). This Program will provide clerical, administrative, and professional services to support nationwide Justice, Accounting and Compliance agencies.
*Please Note: The selected candidate must be clearable for up to a Top-Secret security clearance.
Essential Duties and Responsibilities:
- Approve and oversee the implementation of new contracts or modifications to existing contracts, to supply necessary services as needed.
- Implement procedures relating to the investigative program, and provide operational and policy guidance.
- Plan, direct, provide guidance, control and evaluate for the efficient and cost effective operations of the carrying out of the Support Contract duties.
- Responsible for analysis, development, implementation, maintenance and periodic evaluation of group activities.
Minimum Requirements
- Bachelor's degree from an accredited college or university; Master's degree in a related field preferred.
- A minimum five years' experience in a management position
- Excellent organizational, interpersonal, written and verbal communication skills.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- The ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Excellent people management.
- Demonstrated ability to manage large scale projects.
- Computer literate.
- Preferred qualifications include proven ability establishing and maintaining relationships with community groups, including stakeholder and advocacy organizations.
Job Specific Requirements:
-Master's Degree or equivalent experience as a Program Manager, with emphasis on oversight of multiple projects that emphasize analytical processes and legal assistance, training, and recruitment, in a Criminal Justice or Law Related Field.
- A minimum of 5 years of program management experience with similar programs within the Federal Government.
-10 years of supervisory experience. This role will oversee: Regional Directors, Agency Managers,
and Project Directors.
-10 years of experience in finance/accounting and proven record of strong financial controls and risk mitigation.
- Proven financial leadership including capital resources, forecasting, treasury, financial services, accounting, and payroll.
- Experience managing multiple contract types, especially where work is organized into task orders.
- Demonstrated ability to manage large scale projects.
- Ability to Implement the Contractor's quality control program and approve hiring of all supervisory level Contractor employees.
- Ability to manage the Contractor's training program.
- Excellent organizational, interpersonal, written and verbal communication skills.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
-The ability to successfully execute many complex tasks simultaneously.
- Able to work as a team member, as well as independently.
- Ability to travel approximately 25% nation-wide
- Must be clearable for up to a Top-Secret security clearance.
#maxcorp #LI-JH1 #HotJobs1202LI #HotJobs1202FB #HotJobs1202X #HotJobs1202TH #TrendingJobs #c0rejobs
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
212,500.00
Maximum Salary
$
287,500.00
$83k-132k yearly est. Easy Apply 7d ago
Training Supervisor (Remote and Temporary)
Maximus 4.3
Des Moines, IA jobs
Description & Requirements Maximus is looking for a limited-service Training Supervisor position to fill. The Training Supervisor role will provide leadership and oversight of training teams while designing, developing, and maintaining high-quality, technology-driven training programs that meet CDC guidelines, regulatory requirements, and organizational objectives, ensuring accuracy, innovation, and continuous team development.
- Position is remote and temporary through August 31, 2026
- Must be available to work the occasional weekend or holiday depending on business needs
- Computer equipment is not provided for this project. See below for equipment requirements
- Will work an 8-hour day between Monday - Friday 8:00 AM - 8:00 PM EST
Please Note: This position requires a personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3
Essential Duties and Responsibilities:
- Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics.
- Monitor performance and systems documentation.
- Ensure compliance with all applicable requirements of the contract, State and Federal regulations.
- Evaluate staff performance and conduct annual evaluations.
- Attend supervisor meetings and conduct unit meetings.
- Follow up on customer complaints and escalated matters.
- Review and analyze reports and discover root cause of issues.
- Assure the project is in compliance with Maximus standards and procedures.
- Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations.
- Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up.
- Work with the leadership to develop and monitor performance goals and objectives for all staff.
- Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate.
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.
- Establish and communicate the training methodologies to participants.
- Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems.
- Identify training needs and development opportunities for subordinates.
Responsibilities:
- Supervision & Leadership: Directs and mentors trainers, ensuring consistent delivery of high-quality training aligned with CDC guidelines and organizational objectives.
- Content Development & Maintenance: Develops, updates, and maintains all training content, including computer-based training, web-based modules, and technology-driven learning solutions.
- Training Analysis & Design: Conducts needs assessments to identify training requirements; develops objectives, evaluation methods, and instructionally valid materials.
- Quality Assurance: Ensures integrity of task analysis, training hierarchies, and evaluation plans; validates technical accuracy through collaboration with subject matter experts.
- Innovation & Technology: Designs electronic performance support systems and other technology-based learning tools; creates flow diagrams, storyboards, and multimedia lessons.
- Compliance & Standards: Aligns all training programs with CDC protocols, regulatory requirements, and best practices for public health communication.
- Team Development: Provides guidance and work leadership to junior personnel; may serve as technical lead for projects and initiatives.
Please Note: This position requires a personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3).
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to ******************
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Leadership and Instructional designing experience preferred
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
60,000.00
Maximum Salary
$
65,000.00
$29k-39k yearly est. Easy Apply 8d ago
Project Assistant I
Telligen 4.1
West Des Moines, IA jobs
This position is responsible for providing technical and project administrative support for various contracts/customers. This position will be fully remote, but candidates must reside within the state of IowaEssential Functions
You will prepare documentation to support team and create, update, and monitor timeliness of project plans. Take meeting minutes and documents action items.
You will assist with writing and formatting project documents, technical papers and presentations.
You will coordinate project documentation from multiple sources. Communicate with internal/external customers in a professional manner. Escalate issues through appropriate channels, following established hierarchical protocols between clinical and non-clinical staff members.
You will perform support functions including scheduling onsite and off-site meetings and conference calls, answering phones, monitoring email inboxes, ordering supplies, copying and distributing correspondence.
You will coordinate schedules for team members. May create a master planning calendar of contract events. Coordinates set up for new hires. Ensures files are up to date and accurate.
You will monitor status of deliverables, data processing and reporting schedules. Report variations or discrepancies to management. Ensure files are up to date and accurate.
Performs miscellaneous duties as assigned.
Requirements
Two-year degree in business, healthcare, IT or related field and/or equivalent training and/or experience
2 years of experience in project administrative support; demonstrated ability working with confidential information and in a deadline driven environment; demonstrated ability to effectively multi-task and problem solve.
Because of the nature and immediacy of the work, the ability to maintain regular and predictable attendance is essential.
Who We Are: Telligen is one of the most respected population health management organizations in the country. We work with state and federal government programs, as well as employers and health plans offering clinical, analytical, and technical expertise.
Over our 50-year history, health care has evolved - and so have we. What hasn't changed is our deep commitment to those we serve. Our success is built on our ability to adapt, respond to client needs and deliver innovative, mission-driven solutions.
Our business is our people and we're seeking talented individuals who share our passion and are ready to take ownership, make an impact and help shape the future of health.
Are you Ready? We're on a mission to transform lives and economies by improving health. Ownership: As a 100% employee-owned company, our employee-owners drive our business and share in our success.Community: We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are.Ingenuity: We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives.Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence. Thank you for your interest in Telligen!Follow us on Twitter, Facebook, and LinkedIn to learn more about our mission-driven culture and stay up to speed.
While we use artificial intelligence tools to enhance our initial screening process, all applications are thoroughly reviewed by our human recruitment team to ensure a fair and comprehensive evaluation of each candidate.
Telligen and our affiliates are Equal Opportunity Employers and E-Verify Participants.
Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time. We will not accept 3rd party solicitations from outside staffing firms.
$40k-50k yearly est. Auto-Apply 2d ago
New Provider Liaison - Veterans Evaluation Services
Maximus 4.3
Sioux City, IA jobs
Description & Requirements Maximus is currently hiring for New Provider Liaisons to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The New Provider Liaison (NPL) is responsible for supporting and guiding newly contracted medical providers on an individually assigned basis. NPLs are the new provider's first point of contact ultimately there to equip our providers with the tools required to become proficient in the performance of Compensation and Pension examinations. Some of the assistance may include providing specified guidance on DBQ worksheets and a comprehensive understanding of VA rating criteria, technical support for providers in the use of the Portal (to include access and research of medical records, and aiding in report completion and submission), and expand upon the initial training, given by the Provider Development and Retention Department, into a broader and more complete overview of each provider's function within VES.
- Due to contract requirements, only a US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Conduct an orientation training with newly contracted providers via a communication platform.
- Analyze the first 5 to 10 submitted reports for newly contracted or reactivated providers on an individual basis.
- Conduct report review sessions with providers.
- Detect and summarize trends of errors in reports.
- Conduct remedial retraining sessions with providers that have been identified as needing improvement in report quality by either VA, Medical Advisory Board or VES Leadership.
- Provide in depth feedback on progress to providers via phone correspondence.
- Evaluate and approve providers to open scheduling when appropriate.
- Work closely in cooperation with the Quality Control, Scheduling, and Recruiting departments.
- Ability to work a shift of 8:00am-4:30pm CST Monday-Friday required
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role. New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (1) ******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire. Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- Associate degree required; Bachelor's degree preferred.
- 1 year previous VES Quality Analyst experience.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
23.00
Maximum Salary
$
30.30
$19k-24k yearly est. Easy Apply 5d ago
Medical Dosimetrist
Intermountain Health 3.9
Des Moines, IA jobs
The Medical Dosimetrist is a member of the Radiation Oncology team who has knowledge of the overall characteristics and clinical relevance of radiation oncology treatment machines and equipment. They have the education and expertise necessary to generate radiation dose distributions and dose calculations in collaboration with the Medical Physicist and Radiation Oncologist.
**Medical Dosimetrist - Radiation Oncology**
**Location:** Greater Salt Lake City Area (South Market)
**Organization:** Intermountain Health
**Join Our Growing Radiation Oncology Team**
Intermountain Health is expanding its Radiation Oncology services to two new locations in 2026, and we're seeking a **Medical Dosimetrist** to join our dynamic team on-site, hybrid or fully remote. This is an exciting opportunity to work with advanced technology, collaborate with experienced professionals, and help deliver cutting-edge cancer care.
**Why You'll Love This Role**
+ **Innovative Practice:** Participate in advanced treatment techniques including frameless SRS with HyperArc, Lattice SFRT, tattoo-free SGRT setups, cooperative group clinical trials and extensive use of SBRT & hypofractionation.
+ **Collaborative Environment:** Work closely with 5 physicians, 4 physicists, and 3 dosimetrists across four sites in Park City, Provo, American Fork, and Saratoga Springs.
+ **Flexibility & Growth:** Choose an on-site, hybrid, or fully remote schedule while benefiting from well-established workflows that foster efficiency and the chance to help shape new clinical programs.
+ **Lifestyle & Location:** Enjoy Utah's incredible outdoor recreation with world-class skiing, hiking, and national parks
**Technology & Programs**
+ **Treatment Platforms:** Varian TrueBeam systems with RapidArc at all sites
+ **Imaging & Simulation:** VisionRT SGRT, Philips Big Bore CT simulators (3 locations)
+ **Software:** Eclipse v18 TPS with GPU acceleration, Aria R&V, Full Radformation suite (ClearCheck, ClearCalc, RadMonteCarlo, EZFluence, AutoContour)
**Your Role**
As a Medical Dosimetrist, you will:
+ Design and calculate accurate radiation treatment plans for a variety of techniques including IMRT, VMAT, SBRT, and SRS.
+ Collaborate with physicians and physicists to optimize treatment plans for safety and efficacy.
+ Ensure compliance with departmental protocols and regulatory standards.
+ Support implementation of new technologies and treatment techniques.
**Qualifications**
**Minimum:**
+ Graduate of a JRCERT-accredited Medical Dosimetry program or equivalent.
+ Certified Medical Dosimetrist (CMD) or eligible for certification.
**Preferred:**
+ Experience with Eclipse TPS and Aria R&V.
+ Familiarity with advanced techniques such as SRS and SBRT.
**Physical Requirements**
+ Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.
+ Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
+ Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
+ Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.)
+ May be expected to stand in a stationary position for an extended period of time.
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
**Location:**
Intermountain Health American Fork Hospital, Intermountain Health Park City Hospital, Intermountain Health Utah Valley Hospital
**Work City:**
Park City
**Work State:**
Utah
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$62.44 - $96.34
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$81k-139k yearly est. 1d ago
Head of Sales Strategy & Planning
Zoom 4.6
Des Moines, IA jobs
What you can expect The Head of Sales Strategy & Planning is a senior leadership role focused on driving sales strategy, planning, and performance management throughout the organization. This position bridges executive strategy, revenue operations, and execution. As a strategic advisor to the Chief Revenue Officer and executive leadership, responsibilities include strategic planning, territory design, quota setting, compensation frameworks, process optimization, and governance. Collaboration with Sales, Marketing, Finance, and Product leaders is essential to create data-driven strategies, improve sales performance, and equip the sales team to achieve revenue goals. This role is critical for aligning sales operations with organizational objectives.
About the Team
The Sales Strategy & Planning team establishes the framework for the sales organization's operations, planning, and success metrics. Collaboration spans Sales, Marketing, Finance, Product, and Operations to develop territories, quotas, coverage models, and performance systems informed by data and business insights. This ensures sales teams remain focused, supported, and aligned for success, enabling the company to grow effectively while navigating evolving markets and opportunities.
What we're looking for
+ Demonstrate expertise leading sales strategy, sales/revenue operations, business operations, or consulting work within a B2B or SaaS environment.
+ Demonstrate extensive knowledge in sales planning and performance oversight, covering forecasting, analytics, compensation structures, territory organization, and market-entry strategies.
+ Demonstrate ability to connect operational execution to broader business strategy, clearly articulating the "why" behind decisions and trade-offs.
+ Demonstrate expertise in collaborating with senior leaders and influencing diverse teams using analytical insights and well-organized proposals.
+ Demonstrate extensive analytical, financial modeling, communication, and problem-solving skills, with experience using CRM and analytics tools to inform decisions.
+ Demonstrate expertise in building, leading, and developing teams within strategy, planning, analytics, or operations functions to achieve high performance.
+ Demonstrate experience building, leading, and developing high-performing teams across strategy, planning, analytics, or operations functions.
+ Support the scaling of a sales team during periods of rapid expansion or substantial organizational change.
+ Possess expertise in using planning or analytics tools like Salesforce, Tableau, or Anaplan alongside foundational CRM and reporting capabilities.
Salary Range or On Target Earnings:
Minimum:
$184,300.00
Maximum:
$403,200.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
01/22/26
Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information.
About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
#LI-Remote
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines
$120k-208k yearly est. 35d ago
Senior Program Director, State Chief Liaison
Act, Inc. 4.7
Iowa City, IA jobs
At ACT, Your Work Makes a Difference Education has power - a power that changes lives forever. It creates opportunities that lift up individuals, their families, and sparks societal change that echoes through generations to come. From our grassroots we have fought the good fight for equity in education, and we remain devoted to helping anyone who struggles to access that power. This is what matters to us and we must do better -- we've never been more sure of our purpose.
ACT team members are part of an organization dedicated to a mission that has never been more important: Helping people achieve education and workplace success. Advancing that mission within our organization, by helping our team members achieve education and workplace success of their own, is core to our values. ACT values a diverse workplace and is committed to fostering an inclusive, equitable environment in which every team member has an opportunity to grow.
We want our team members to have the well-being and confidence they need to do their best work, in an environment where both they and ACT thrive. To support this, our total rewards include company paid life insurance, medical, dental, vision, flexible health and dependent spending accounts, 401(k) retirement savings with company match, paid holidays, paid time off, and so much more. You can find a comprehensive list of our benefits here.
We are seeking a Senior Program Director, State Chief Liaison to help us fulfill that mission.
The Senior Program Director, State Chief Liaison will focus on connecting K-12 Commissioners, Deputy Commissioners, and Boards of Education to ACT's policy-driven strategies that influence revenue and long-term positioning.
The finalist will be hired at the salary and level commensurate with their qualifications. For this position, we anticipate offering an annual salary in the range of $120,000 to $160,000. ACT manages salaries within the range based on relevant factors including, skills, experience, and internal equity.
Location: This is a remote position, based in the United States.
Applicants must be authorized to work in the U.S. without the need for visa sponsorship.
What you will be working on:
* Build and maintain relationships with state-level decision-makers (Commissioners, Boards of Education, Deputy Commissioners).
* Advise on policy trends and accountability shifts impacting assessment and readiness programs.
* Serve as ACT's policy liaison for executive-level discussions, ensuring ACT solutions align with state priorities.
* Influence and guide RFP executive summaries and "model" frameworks to reflect policy priorities.
* Provide strategic intelligence on state education policy changes and their implications for ACT's offerings.
* Collaborate with Government Relations (GR) to ensure unified messaging without duplicating lobbying efforts.
* Success Metrics:
* Overall revenue generation and growth of assigned states (indirect / influence).
* Number of quality strategic policy engagements at commissioner/board level.
* Influence on RFP language and executive summaries.
* Policy-driven opportunities identified and converted into actionable business strategies.
* Number of ACT solutions added to state level pathways/requirements.
Role Progression:
At the end of 3 months you will have:
* Become familiar with ACT products and services and internal/external stakeholders.
* Establish relationships across the organization where there are common goals.
* Identify states, create a territory map to include decision makers, history and vulnerabilities.
Within 6 months you will:
* Begin developing strategic initiatives and how to deliver on them.
* Identify RFPs and deliver multi-level plans for opportunities to flip states.
* Monitor legislation via tracking system and document actions and progress.
Within 9 months you will:
* Achieve successful outcomes via legislative process and Governor-led initiatives.
* Influence RFP language to align with ACT products.
* Start seeing tangible results -- additional states using our products and blocking competition.
This could be the job for you if you have (minimum requirements):
* At least 10 years of progressively responsible experience in education industry.
* Experience serving in a leadership role at a State Department of Education, a State Higher Education Executive Officers (SHEEO) agency, or a State Department of Labor, in roles such as Commissioner, Deputy Commissioner, Assistant Commissioner, Chief of Staff, State Director, or equivalent executive leadership roles.
* Demonstrated ability to engage and influence senior state officials.
* Deep understanding of state education policy, accountability systems, and governance structures.
* Proven experience translating complex policy landscapes into strategic organizational action.
* Exceptional communication skills, especially in executive-level environments.
* Ability to travel frequently (approx. 30%-40%) and manage executive relationships across multiple states.
* Ability to gain and apply in depth product knowledge of ACT's products and services, including how the products and services are collectively used to provide solutions to state customers.
* Demonstrated ability to influence and engage key state executives.
* Ability to gather and use competitive intelligence to create strategies that advance and/or protect ACT's interests.
* Ability to work effectively and build relationships with individuals within the organization.
* Strong communication skills including ability to communicate effectively across all levels in the organization, as well as outstanding presentation skills.
* Strong analytical abilities and the ability to determine logical solutions to complicated problems.
* Ability to set goals and priorities and manage to completion.
* Strong negotiation skills.
* Skills and knowledge required for success in this position attained through experience and education (Bachelor's degree in Education, Business, or related area of study), or a combination of both.
It's a plus if you have:
* Assessment industry experience.
* Account management or sales experience.
* Previous experience and demonstrated success leading, managing, and building teams.
About ACT
When ACT was founded in 1959, it disrupted the assessment industry with a new approach to helping students better understand their readiness so they could take steps to improve it. By leveraging our expertise and authority in assessment and research, we will again disrupt the industry-helping more people learn, better measure their progress, and improve their navigation through life's transitions.
More than ever before, ACT is fulfilling its mission of helping people achieve education and workplace success. We're doing it by pushing the boundaries of learning innovation through the work of our people, who we call team members because we're all in this together.
We know transformation does not come without challenge. That's why ACT invests in a variety of experiences for team members to strengthen their connections, explore ideas, learn from customers, and celebrate success.
Learn more about working at ACT at act.org!
ACT is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. ACT participates in E-verify. ACT's online position announcements are intended only to provide general descriptions of employment opportunities; none of the information provided for any position should be interpreted as a commitment by ACT to specific terms and conditions for employment.
Completion of the ACT National Career Readiness Certificate is recommended. Find a testing site near you to register for the WorkKeys assessments. Finalists for this position will be subject to a criminal background check as a condition of employment.
If you have received an ACT employment-related communication from an email address that is not affiliated with @act.org and/or that requests personal or financial information, please do not reply. Instead, reach out to us at *************** with the details. ACT's recruitment team appreciates your interest in working with us to transform college and career readiness pathways for all learners and wishes you the best of luck in your career journey.
$120k-160k yearly Auto-Apply 31d ago
Part-Time Client Service Specialist
Telligen 4.1
West Des Moines, IA jobs
This position is responsible for receiving and responding to inbound customer inquiries, performing outreach to providers and members, providing program support for contract members, and providing technical and administrative support for various contracts, including support of internal applications and tools.
This is a remote position, but requires candidates to be located within the state that this role is posted. Essential Functions
Ensures the highest level of customer satisfaction by partnering with team members and program support to meet contract specific service level agreements and successfully performing responsibilities as defined by the assigned contract(s).
Customer support may include answering general inquiries, troubleshooting issues, scheduling/rescheduling assessments, and other administrative responsibilities as assigned. May refer more complex calls to appropriate team members.
Demonstrates professionalism through written and verbal communication with both internal and external customers, using multiple communication methods.
Provides general office support. May perform data entry into database within specified timeframes.
Prepares and distributes applicable correspondence from multiple sources to external participants following standard operating procedures and quality standards, to meet contract requirements.
Listens to concerns, analyzes information, recommends solutions, and confirms customer satisfaction.
Works as an engaged team member to provide feedback, suggest improvement and work with leadership to achieve company and employee-owner goals.
Performs miscellaneous duties as assigned by Supervisor.
Required Qualifications
Previous customer service or healthcare experience
Demonstrated experience working with deadlines and confidential information
Excellent verbal and written communication skills and advanced PC skills
Proficiency in all Microsoft Office products, especially Outlook and calendar management
Ability to triage issues and handle multiple tasks
Preferred Qualifications
Healthcare or insurance experience preferred
Medical Terminology or experience with coding (ICD/CPT) preferred
Bilingual skills a plus
Who We Are: Telligen is one of the most respected population health management organizations in the country. We work with state and federal government programs, as well as employers and health plans offering clinical, analytical, and technical expertise.
Over our 50-year history, health care has evolved - and so have we. What hasn't changed is our deep commitment to those we serve. Our success is built on our ability to adapt, respond to client needs and deliver innovative, mission-driven solutions.
Our business is our people and we're seeking talented individuals who share our passion and are ready to take ownership, make an impact and help shape the future of health.
Are you Ready? We're on a mission to transform lives and economies by improving health. Ownership: As a 100% employee-owned company, our employee-owners drive our business and share in our success.Community: We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are.Ingenuity: We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives.Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence. Thank you for your interest in Telligen!Follow us on Twitter, Facebook, and LinkedIn to learn more about our mission-driven culture and stay up to speed.
While we use artificial intelligence tools to enhance our initial screening process, all applications are thoroughly reviewed by our human recruitment team to ensure a fair and comprehensive evaluation of each candidate.
Telligen and our affiliates are Equal Opportunity Employers and E-Verify Participants.
Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time. We will not accept 3rd party solicitations from outside staffing firms.
$42k-51k yearly est. Auto-Apply 1d ago
Patient Safety Program Specialist
Telligen 4.1
West Des Moines, IA jobs
As the Patient Safety Program Specialist, you will be responsible for overseeing and ensuring the success of patient safety related quality improvement initiatives across a designated region in the hospital, nursing home, and outpatient clinical settings.
This is a remote position and the ideal candidate lives in Colorado, Idaho, Iowa, Kansas, Montana, Missouri, Nebraska, Oregon, or Wyoming. However, Telligen will consider internal candidates in other states.Essential Functions
Supports a team of Quality Improvement Advisors (QIAs) to ensure the delivery of effective technical assistance (TA), achievement of project goals, and compliance with deliverables.
Serves as a subject matter expert in topic areas such as medication safety, infection prevention and control, risk assessments, and safety events/policies, working with state and regional leadership teams to standardize processes, identify opportunities for improvement, address challenges, and ensure the alignment of interventions with organizational and project-wide goals.
You will also be responsible for state, regional, and national partner engagement across the region, including ongoing support of relationships and collaborative activities.
Requirements
Bachelor's degree in nursing, public administration, public policy, public health, or a related field.
Proven ability to design, implement, and support a regional technical assistance strategy tailored to providers' unique needs.
Comprehensive knowledge of patient safety topic areas and hands-on experience in nursing homes, hospitals, and/or clinician offices.
In-depth understanding of quality measures and QI methodologies in key focus areas, including evidence-based interventions that will improve outcomes and knowledge of barriers and drivers for improvement.
Proven ability to design and deliver effective training programs, workshops, and learning collaboratives to build capacity in quality improvement practices among healthcare professionals.
Preferred Skills and Experience
Clinical licensure (e.g., RN, LPN, MSW, PharmD)
Master's degree in public health, quality improvement science, health informatics, or related field.
Patient safety-related certifications strongly preferred (CPSS, CIC, CPSP, etc.)
Proven experience mentoring multidisciplinary teams, including Quality Improvement Advisors or equivalent roles
Proven ability to manage project timelines, meet deadlines, and produce detailed written reports
Experience in translating complex data into actionable insights and meaningful narratives for multidisciplinary teams, including clinical and non-clinical audiences
Certified in Infection Control (CIC)
Who We Are: Telligen is one of the most respected population health management organizations in the country. We work with state and federal government programs, as well as employers and health plans offering clinical, analytical, and technical expertise.
Over our 50-year history, health care has evolved - and so have we. What hasn't changed is our deep commitment to those we serve. Our success is built on our ability to adapt, respond to client needs and deliver innovative, mission-driven solutions.
Our business is our people and we're seeking talented individuals who share our passion and are ready to take ownership, make an impact and help shape the future of health.
Are you Ready? We're on a mission to transform lives and economies by improving health. Ownership: As a 100% employee-owned company, our employee-owners drive our business and share in our success.Community: We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are.Ingenuity: We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives.Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence. Thank you for your interest in Telligen!Follow us on Twitter, Facebook, and LinkedIn to learn more about our mission-driven culture and stay up to speed.
While we use artificial intelligence tools to enhance our initial screening process, all applications are thoroughly reviewed by our human recruitment team to ensure a fair and comprehensive evaluation of each candidate.
Telligen and our affiliates are Equal Opportunity Employers and E-Verify Participants.
Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time. We will not accept 3rd party solicitations from outside staffing firms.
$40k-51k yearly est. Auto-Apply 3d ago
Mental Health Therapist-Hybrid Opportunity
Psychiatric Medical Care 4.1
Bloomfield, IA jobs
Salary up to $82,000/ based on experience.
*Hybrid opportunity available
This program is located in Davis County Hospital**
Patient Population: Older adults ages 65 and up
*License supervision provided if needed*
Responsibilities:
Collaborate with a small disciplinary team comprised of a psychiatric physician, RN Director, and medical office coordinator providing services to the senior population
Use evidenced based therapeutic approaches and develop, personalize, and update treatment plans with your team
Provide compliant documentation based on Medicare guidelines within a designated time-frame
Our main focus is utilizing group therapy but also include:
Individual sessions
Family therapy (as needed)
Assist with local community education
Other duties as assigned
Work-Life Balance:
Monday-Friday
No Weekends
No On-Call
7 Paid Holidays Off Per Year
PTO accrual
Competitive Benefits:
Practically Free Vision & Dental
Practically Free Medical Starting As Low As $20/Month
Matching 401k - vested on day one
Furthering Education Assistance
Unmatched Clinical Support:
We have online resources at your fingertips 24/7, including a group curriculum toolkit.
We connect you with our top therapists/social workers for peer-to-peer training and support.
Previous Senior Life Solution employees ready to train you.
About us:
Senior Life Solutions, an intensive outpatient therapy program designed to meet the unique needs of individuals, typically 65 and older, experiencing depression and/or anxiety related to life changes often associated with aging.
Requirements
Licensure: License in Social Work or Counseling as recognized by the state; may include LISW, LCSW, LPC, LMFT, etc. - required
Work with kindness and accountability to enhance the quality of life for our patients. required
Other
Upon an applicant's request, the Company will consider a reasonable accommodation.
Successful completion of a full background check is required for employment. At times, this may include drug testing.
$82k yearly 60d+ ago
WCA Nurse Assessor - Remote
Maximus 4.3
Sioux City, IA jobs
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
WCA Nurse Assessor - Remote
Monday to Friday - 09:00 - 17:00
£37,500
Do good. Be great as a nurse.
Are you a Registered Nurse, Nurse Practitioner or Registered Mental Health Nurse seeking professional growth, flexible working and a better work-life balance?
About the role
As a Nurse Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life. You'll work on complex cases involving physical and mental health conditions and chronic pain disorders, while your compassion and experience helps customers move forward with their lives.
The role can be both challenging and rewarding, which is why we provide a tailored training programme to help you thrive. You'll begin with formal training before assessing customers and have ongoing support and mentorship in your role with us.
Duties and responsibilities
Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life
Produce Work Capability Assessment (WCA) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits
Utilise your clinical knowledge in a new setting with the support of regular feedback and supervision
Requirements
Valid NMC registration number
At least 1 year of broad post-registration adult or mental health experience gained within or outside of the NHS
You MUST have the right to work in the UK - we cannot offer sponsorships
Excellent oral and written communication skills
Comfortable using computer software to type and produce detailed reports
What we offer
£37,500 salary
Flexible working - full-time and part-time
No bank holidays, evenings or weekends
Leading maternity and paternity paid leave
Bank holidays plus 25 days' holiday with the option to buy or sell 5 days
Ongoing CPD, clinical development and reimbursed validation fees
£2,000 for referring a friend
Life insurance and Medicash Healthcare Cash Plan
Join us and become part of a team that's making a real difference to people's lives.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
37,500.00
Maximum Salary
£
37,500.00
$41k-49k yearly est. 3d ago
Clinical Program Manager REMOTE
Baylor Scott & White Health 4.5
Des Moines, IA jobs
**Healthy Weight Coach** **REMOTE - Monday through Friday, no weekends** **Preferred Experience** - Chronic disease (weight loss, diabetes) - Strong behavioral change interest and/or experience - Digital/virtual health coaching experience **Preferred Training**
- Licensed RD
- Experience with MNT for obesity, diabetes, HTN, Lipid disorders
- NBC-HWC
- Mastery of the coaching process, foundational theories/principles of behavior change
- Requires completing an approved training program (minimum 400 hours), documented coaching sessions, and passing a board exam
- Only coaching credential recognized by the National Board of Medical Examiners
* **No Credentialing required***
**About Us**
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
+ We serve faithfully by doing what's right with a joyful heart.
+ We never settle by constantly striving for better.
+ We are in it together by supporting one another and those we serve.
+ We make an impact by taking initiative and delivering exceptional experience.
**Benefits**
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
+ Immediate eligibility for health and welfare benefits
+ 401(k) savings plan with dollar-for-dollar match up to 5%
+ Tuition Reimbursement
+ PTO accrual beginning Day 1
_Note: Benefits may vary based upon position type and/or level._
**Job Summary**
As a licensed clinician, the Clinical Program Manager guides clinical programs and performance initiatives. They ensure alignment at a regional or system level.
**Essential Functions of the Role**
+ Partners with internal and external stakeholders to meet contractual and/or regulatory obligations.
+ Proactively identifies, plans, implements, evaluates and monitors quality improvement and performance improvement initiatives.
+ Contributes to or runs system and regional initiatives. Gathers data, conducts research, maintains records, and tracks issues. Evaluates the impact of interventions, coordinates activities, and executes plans to resolve issues.
+ Researches and maintains knowledge of current evidence-based practices. Works with multidisciplinary teams to build a replicable model for clinical programs and guidelines. Develops program tools and resources like guidelines, training materials, and enhancement requirements.
+ Acts as a credible change agent and Subject Matter Expert (SME) in program management, process improvement, and clinical and contract performance.
+ Acts as a liaison across the care continuum to multidisciplinary teams and internal/external stakeholders.
**Key Success Factors**
+ Project and/or Program Management experience
+ Process improvement and/or quality improvement experience
+ Able to quickly establish professional and cooperative relationships with multidisciplinary team members
+ Able to work in a fast paced, deadline motivated environment while stabilizing multiple demands
+ Able to quickly establish professional and cooperative relationships with multidisciplinary team members
+ Excellent verbal and written communication skills
+ Excellent critical thinking skills with ability to solve problems and exercise sound judgement
+ Able to mentor, guide and train team members
+ Skill in the use of computers and related software
+ PMP certification preferred
**Belonging Statement**
We believe that all people should feel welcomed, valued and supported.
**QUALIFICATIONS**
+ EDUCATION - Grad of an Accredited Program
+ EXPERIENCE - 5 Years of Experience
+ CERTIFICATION/LICENSE/REGISTRATION -
Lic Clinical Social Worker (LCSW), Licensed Dietitian (LICDIET), Lic Masters Social Worker (LMSW), Lic Master Social Wrk AdvPrac (LMSW-AP), License Pract/Vocational Nurse (LVN), Occupational Therapist (OT), Physical Therapist (PT), Respiratory Care Practitioner (RCP), Registered Dietitians (RD), Registered Nurse (RN), Reg Respiratory Therapist (RRT), Speech Language Pathologist (SLP): Must have ONE of the following:
+ -LCSW
+ -LMSW
+ -LMSW-AP
+ -LVN
+ -OT
+ -PT
+ -RN
+ -Both RRT (from the National Board Respiratory Care) AND RCP (from the Texas Medical Board)
+ -SLP
+ -LICDIET
+ -RD.
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$40k-64k yearly est. 6d ago
Substance Use Disorder (SUD) Counselor
United Community Services, Inc. 3.9
Knoxville, IA jobs
We have a full-time position available for a Substance Use Disorder (SUD) Counselor in Knoxville , Iowa . This position is based out of our Knoxville office and offers a hybrid work option - with regular weekly in-office time combined with flexibility to work remotely, depending on client and program needs. We offer a competitive hourly wage and a robust benefits package and offer supervision hours, training, and support for advancing credentials.
“UCS Healthcare values me as an employee.” “I'm given the latitude to do my job.” “UCS Healthcare is making a difference in our community.” “My supervisor is caring and understanding and is rooting for my success!”
These are just a few quotes from a recent employee survey. Many employers promise competitive salaries and benefits, but more than that is required to provide a fulfilling career. What will? How about an organizational culture of mutual respect? Or maybe a career that is not ‘corporate,' where profits come before people?
As an integrated healthcare non-profit, we put people first. We pay for a vast majority of your health insurance premium as part of our robust benefits package. We provide real opportunities for advancement and growth while doing work that makes a difference in our communities. We are inclusive and firmly believe that bringing your authentic self to work improves teams and helps our clients thrive.
If you're seeking a workplace that aligns with your values, where your contributions are appreciated, and where you can make a tangible impact, consider joining our team. Rather than waiting for others to catch up with UCS Healthcare, apply with us. Our team members tell us that they are grateful they did. Join us in our mission to create hope for healing and lifelong well-being.
UCS Healthcare has earned the Best Place for Working Parents Designation several years running (2021-2025) in recognition of our commitment to supporting working parents through our family-friendly policies and practices
Job Title: Substance Use Disorder (SUD) Counselor
Report To: Clinical Supervisor
Job Summary: Provides comprehensive counseling and support to individuals struggling with substance use disorders. This involves conducting thorough assessments, developing personalized treatment plans, and delivering individual and group therapy sessions. The counselor is dedicated to helping clients achieve their recovery goals by offering support, guidance, and education tailored to their needs.
As part of UCS Healthcare, team members will follow all laws and regulations, including those at the Federal, State, and Local level. They will also adhere to all UCS policies and procedures, including patient confidentiality, HIPAA/ 42CFR part 2, and all CARF requirements. All team members will operate in alignment with UCS Healthcare's core values, work effectively in a team environment, provide or support patient-centered services, and strive to assist UCS Healthcare in delivering the highest level of care.
Essential Functions: (85%)
Conduct initial assessment, admission, and transition planning.
Provides individual and group counseling to patients. Utilize evidence-based therapeutic techniques to support clients in their recovery journey. Implement evidenced based curriculums identified as appropriate by management. Facilitate group therapy sessions to provide clients with peer support and education about substance use disorders. Create a safe and supportive environment for clients to share experiences and strategies for recovery.
Maintain a client caseload in accordance with assigned duties.
Attend staff meetings, supervision sessions, and training workshops as required.
Develop individualized treatment plans. Monitor clients' progress and adjust treatment plans as necessary.
Evaluate treatment plans and define goals with patients served as required by level of care.
Maintain accurate and timely documentation of client interactions, treatment plans, and progress notes. Complete and maintain accurate records or reports regarding the patients' histories and progress, services provided, or other required information.
Other Functions: (15%)
Coordinate counseling efforts with mental health professionals or other health professionals, such as doctors, nurses, or pharmacists.
Collaborate treatment functions with outside agencies. Coordinate activities with courts, probation officers, community services, or other post-treatment agencies as necessary.
Apprise supervisor of problems encountered in caseloads.
Participate in continuing education and professional development activities to maintain licensure and stay current with best practices in substance use disorder counseling.
Monitor and provide coverage for agency crisis line.
Interpret referral paperwork to determine appropriate level of care.
Perform additional duties as assigned.
Minimum Required Knowledge, Education, Experience, Skills, and Abilities:
Associates degree.
Temporary Certified Alcohol and Drug Counselor (tCADC) or Certified Alcohol and Drug Counselor (CADC) with Iowa Board of Certification. Full CADC is required within one year of hire.
Must excel in team environment, adhere to agency policy and procedures, engage in critical thinking, and utilize problem solving skills.
Strong communication, interpersonal, and organizational skills. Ability to work with diverse populations and handle sensitive information confidentially.
Preferred Knowledge, Education, Experience, Skills, and Abilities:
Bachelor's or Master's degree.
Previous experience in substance use disorder counseling and with group facilitation.
Demonstrates understanding of substance use disorders and comprehension of counseling theories.
Supervisory Responsibility: NA
Physical Requirements:
Ability to sit for extended periods.
Ability to use a computer and other office equipment.
Communicating with others to exchange information.
A valid driver's license is required and liability insurance or an equivalent means of reliable personal transportation and coverage as travel within the state of Iowa may be necessary.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.