Chinook Winds Casino Resort jobs

Responsible for the cash processing needs for Chinook Winds Gaming, following strict procedures to ensure Chinook Winds assets are protected. The Cage/Player Services cashier is responsible for providing exemplary guest service by greeting guests and providing accurate information on club amenities, current promotions, and general property information. Essential Functions Responsible for maintaining assigned bank funds while protecting company assets. Performs all duties in accordance with Chinook Winds Casino Resort strict policies and procedures. Performs all duties in accordance with Chinook Winds Casino Resort guest service standards. Notify Supervisor of guest complaints and concerns. Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs and services. Cashes jackpot tickets Cuts and counts Casino Chips for redemption. Performs money transactions for checks, cash advances on a credit card and point redemption vouchers. Complies with rules and regulations pertaining to Title 31 of the Bank Secrecy Act through compliance software. Participates in Slot Drop as a runner. Researched and resolve balancing discrepancies. Issuance of Winner Circle cards. Provide information on benefits of club and tier amenities. Accurate group coding of promotions and events. Performs redemptions. Answering phones and call back lists. Accesses the player tracking system and makes edits to the system as necessary. Queries the player tracking database for specific Marketing/gaming information including guest demographics, comments, and needs. Understands and operates the player tracking systems (database) and other related computer systems. Participate in the implementation of promotions. Maintains a working knowledge of Chinook Winds Casino Resort events, promotions, and services. Accesses the player tracking system and makes edits to the system as necessary. Provides input or recommendations for improvements and changes in processes or services. Completes all required paperwork as it applies to job function. All other duties as assigned. Requirements Competency Statements WORKERS IN THIS POSITION MUST BE 21 OR OLDER Communication Skills- Ability to communicate effectively with others verbally. Guest Oriented- Ability to take care of the guests' needs while following company procedures. Enthusiastic- Ability to bring positive energy to the performance of a task. Interpersonal - Ability to get along well with a variety of personalities and individuals. Education High school diploma or GED. Experience Two years of cash handling experience preferred. One year of guest service experience in a high-volume setting. Computer Skills Microsoft Office beginner level including Word, Excel, and Outlook. Knowledge of Excel. 10-key experience. Certificates & Licenses Siletz Tribal Gaming License. Must be able to pass the Title 31 testing. Other Requirements Must have outstanding people skills. Physical Demands Stand Constantly Walk Frequently Sit Occasionally Handling/Fingering Constantly Reach Outward Constantly Reach Above Shoulder Occasionally Climb Not Applicable Crawl Occasionally Squat or Kneel Occasionally Bend Frequently Lift/Carry 10 lbs or less Frequently 11-20 lbs Frequently 21-50 lbs Occasionally 51-100 lbs Occasionally Over 100 lbs Not Applicable Push/Pull 12 lbs or less Frequently 13-25 lbs Occasionally 26-40 lbs Occasionally 41-100 lbs Occasionally Other Physical Requirements Vision: Near and Far Sense of Sound Work Environment Work will take place in a busy gaming environment with multiple distractions. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated affects. Working Conditions Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period. Salary Description 18.50-25.50

Job Details Florence, OR Full TimeDescription Starting Wage: $19.00 hour The Housekeeping Lead works directly with Guest Room Attendants to ensure the timely completion of daily housekeeping tasks according to Three Rivers Casino Resort's high standard of quality and cleanliness. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Performs all duties of the Guest Room as needed. Assists the Housekeeping Supervisor in administrative tasks, Team Member training and support. Provides and receives first level communications to and from Housekeeping Team Members in order to ensure information is sufficient to complete their daily tasks. Reports any theft or damage of property, or other violations of hotel policy to Security. Reports all guest room maintenance and inventory deficiencies to Hotel Management. Ensures all unclaimed items found in guest rooms are bagged, tagged and turned over to the Hotel Front Desk for Lost & Found. Inspects guest rooms, halls, lobbies and elevators to make sure they are up to our standard of cleanliness. Works alongside the Team observing guest interactions, resolving guest concerns and conducting room quality checks in order to meet timelines necessary for check in schedule. Documents and reports to Management any Team Member performance concerns, assisting with training in areas of deficiency. Works with the Front Desk staff on any guest service requests such as early check ins, lake check outs or in house moves. Other duties as directed by management. WORK ENVIRONMENT While performing the duties of this job, Team Members may be exposed to secondhand tobacco smoke, including regular exposure for those working on the casino floor. The noise level in the work environment is usually moderate and can occasionally reach a high level for short periods of time. Regularly exposed to dust and fumes from cleaning chemicals while moving between hot and cold environments. This position is determined to have a potential for possible exposure to bloodborne pathogens. Qualifications EXPERIENCE, EDUCATION AND ELIGIBILITY Minimum age requirement for this position is 18 years old. Must have 1 year of Hotel/Housekeeping experience, or equivalent combination of education and experience. General understanding of computer programs, including all windows applications required. Working knowledge of OSHA rules and regulations on chemical use required. Ability to provide clear direction, instruction and guidance to team members while organizing and prioritizing workloads. Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means. Comply with pre-employment, random and reasonable suspicion alcohol and drug testing. Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission. Availability to work all shifts including weekends and holidays based on the needs of the department and for special casino events. PHYSICAL REQUIREMENTS Must be able to stand and/or walk for up to 8 hours. Must be able to carry, reach, twist, bend and squat frequently. Must regularly lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance as needed. SERVICE COMMITMENTS - Exceptional Guest Service is key to the success of Three Rivers Casino Resort and each of our Team Members. We live our Service Commitments in all interactions with every guest and Team Member, starting with #1 “Be Kind. Always.” Your commitment will help us meet our Purpose. EVERY DAY, WE DELIVER UNCOMMONLY KIND EXPERIENCES THAT CONNECT PEOPLE TO THE COAST.

Job Details Florence, OR Part TimeDescription Starting Wage: $18.00 hour The Dish Machine Operator (DMO) is responsible for efficiently collecting, cleaning and sanitizing all service dishware, utensils, and equipment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Safely and efficiently uses dishwasher and handwash methods to ensure proper sanitation. Restocks all cleaned items to the appropriate areas. Regularly cleans and disinfects dishwasher, sinks, counter areas, shelves, and bus tubs. Ensures dish machine is in proper working order and reports mechanical issues to Supervisor. Responsible for cleaning the floors and mats in the immediate area of the dish machine and other kitchen areas as directed. Monitors and removes garbage throughout kitchen and food prep areas. Completes assigned side work duties quickly and effectively. Closely follows the F&B department health and personal hygiene policy. Other duties as directed by management. WORK ENVIRONMENT While performing the duties of this job, Team Members may be exposed to secondhand tobacco smoke, including regular exposure for those working on the casino floor. The noise level in the work environment is usually moderate and can occasionally reach a high level for short periods of time. Qualifications EXPERIENCE, EDUCATION AND ELIGIBILITY Minimum age requirement for this position is 18 years old. Posses or obtain a Food Handlers Card within 30 days of employment. Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means. Comply with pre-employment, random and reasonable suspicion alcohol and drug testing. Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission. Availability to work all shifts including weekends and holidays based on the needs of the department and for special casino events. PHYSICAL REQUIREMENTS Must be able to sit, stand and/or walk for up to 8 hours. Must be able to carry, reach, twist, bend and squat frequently. Must regularly lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance as needed. SERVICE COMMITMENTS - Exceptional Guest Service is key to the success of Three Rivers Casino Resort and each of our Team Members. We live our Service Commitments in all interactions with every guest and Team Member, starting with #1 “Be Kind. Always.” Your commitment will help us meet our Purpose. EVERY DAY, WE DELIVER UNCOMMONLY KIND EXPERIENCES THAT CONNECT PEOPLE TO THE COAST.

Job Details Florence, OR Full Time DayDescription Starting Wage: $21.00 hour The Human Resources (HR) Coordinator acts as the initial point of contact to Team Members and guests, and provides administrative support to the Human Resources Team. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Responsible for managing front desk operations, including greeting visitors, answering inquiries, and directing calls. Responds to questions from Team Members by phone and in person, providing general employment related information. Stays up to date on open employment opportunities and application processes to support online and in person applicants. Ensures sufficient coverage of the HR walk-up window at all times. Understands and ensures the importance of confidentiality with documents, conversations and Team Member matters. Participates in the efficiency of the HR department by bringing forward suggestions and ideas to improve and streamline processes. Responsible for daily mail collection, distribution and HR confidential drop boxes. Maintains HR forms and documents in the HRIS and updates Team Member and compliance related notices. Creates, updates and maintains HR related forms and notices, distributing new forms and archiving old forms promptly. Writes and proofreads Team Member related correspondence and HR documentation as needed. Ensures compliance and completion of all current and terminated personnel files according to document retention procedures. Updates Team Member changes to ensure accuracy in the HRIS. Assists with organization of various Team Member programs and events. Maintains effective documentation of procedures and changes to ensure continuation of service delivery as needed. May be requested to compile data and prepare ad hoc reports. Provides backup for other HR Team Member responsibilities as needed. Other duties as directed by management. WORK ENVIRONMENT While performing the duties of this job, Team Members may be exposed to secondhand tobacco smoke, including regular exposure for those working on the casino floor. The noise level in the work environment is usually moderate and can occasionally reach a high level for short periods of time. Qualifications EXPERIENCE, EDUCATION AND ELIGIBILITY Minimum age requirement for this position is 18 years old. High School Diploma or equivalent preferred. Minimum 2 years' experience in a confidential administrative role or equal combination of education and experience. Must have valid driver's license and adequate transportation for travel between casino locations. General understanding of computer programs, with high proficiency in all windows applications required. Prior Human Resources experience preferred. Must be highly organized and detailed oriented. Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means. Comply with pre-employment, random and reasonable suspicion alcohol and drug testing. Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission. Availability to work all shifts including weekends and holidays based on the needs of the department and for special casino events. PHYSICAL REQUIREMENTS Must be able to sit, stand and/or walk for up to 8 hours. Must be able to carry, reach, twist, bend and squat frequently. Must regularly lift and /or move up to 20 pounds and occasionally lift and/or move up to 50 pounds with assistance as needed. SERVICE COMMITMENTS - Exceptional Guest Service is key to the success of Three Rivers Casino Resort and each of our Team Members. We live our Service Commitments in all interactions with every guest and Team Member, starting with #1 “Be Kind. Always.” Your commitment will help us meet our Purpose. EVERY DAY, WE DELIVER UNCOMMONLY KIND EXPERIENCES THAT CONNECT PEOPLE TO THE COAST.

Job Details Florence, OR On-CallDescription Starting Wage: $18.00 hour The On-Call Events Team Member (TM) is responsible for supporting and assisting in all tasks and activities of events, banquets and promotions, working with the Marketing Team to provide excellent guest service. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Provides the highest level of guest service by greeting guests individually with a positive, pleasant and cheerful demeanor. Responds quickly and courteously to guest's needs, questions, comments, or concerns with answers and or action. Processes coupons and enters coupon codes in Patron during promotional events. Responsible for the set up and break down of various events and functions. Assists in building stages, arranging chairs, tables, decorations and other event or promotional features. Sets dining tables for multi-course service and buffet events. Serves food and beverages, ensuring quality of product being presented to guests. If eligible, provides bartending services during events and banquets as assigned. Assists with inventory tracking, counting and sorting linen, polishing glassware and cutlery. Welcomes guests while receiving tickets, providing special care to guests with special requests and/or needs. Monitors the audience during performances to assure an undisturbed atmosphere for both artists and guests. Works as usher as assigned, aiding guests on exiting the building in case of an emergency. Monitors crowd for unusual behavior, flash photography and/or video cameras. Maintains awareness of, and effectively communicate to other Team Members, property-wide/company promotions, events and programs. Other duties as directed by management. WORK ENVIRONMENT While performing the duties of this job, Team Members may be exposed to secondhand tobacco smoke, including regular exposure for those working on the casino floor. The noise level in the work environment is usually moderate and can occasionally reach a high level for short periods of time. Qualifications EXPERIENCE, EDUCATION AND ELIGIBILITY Minimum age requirement for this position is 18 years old. Possess or obtain a Food Handlers Card within 30 days of employment. Must have an OLCC Permit at time of hire. Must have a valid driver's license and be insurable by TRCR's insurance agency. Experience in serving beverages, multi-course meals and buffet events is preferred. Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means. Comply with pre-employment, random and reasonable suspicion alcohol and drug testing. Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission. Availability to work all shifts including weekends and holidays based on the needs of the department and for special casino events. PHYSICAL REQUIREMENTS Must be able to sit, stand and/or walk for up to 8 hours. Must be able to carry, reach, twist, bend and squat frequently. Must regularly lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance as needed. SERVICE COMMITMENTS - Exceptional Guest Service is key to the success of Three Rivers Casino Resort and each of our Team Members. We live our Service Commitments in all interactions with every guest and Team Member, starting with #1 “Be Kind. Always.” Your commitment will help us meet our Purpose. EVERY DAY, WE DELIVER UNCOMMONLY KIND EXPERIENCES THAT CONNECT PEOPLE TO THE COAST.

Job Details Florence, OR Full TimeDescription Starting Wage: $18.00 hour The Graveyard Environmental Services Technician (EVS Tech) is responsible for maintaining the cleanliness of Three Rivers Casino by completing various cleaning tasks. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Responds to immediate requests for clean up on the Casino floor regarding spills or hazardous materials. Cleans and sanitizes restrooms while maintaining restroom supplies ensuring no items run out. Assists Beverage Servers in the removal of beverage containers on the Gaming Floor. Dusts mechanical devices, tables, counters and other miscellaneous surfaces. Disinfects commonly used areas such as gaming machines, ATMS, chairs, door handles, and in-between machines. Responsible for vacuuming carpets and sweeping and mopping floors throughout the Casino. Steam cleans carpets in all areas as requested by management. Empties and cleans trash cans inside the Casino. Monitors the cleanliness of Casino offices and Team Member areas including the Team Member Dining Room. Responsible for assisting with deep cleaning of the back of house kitchen areas as requested by management. Uses all cleaning equipment in a safe manner and reports any issues or hazards to Team Leader as soon as possible. Performs minor repairs on machinery, equipment and tools. Other duties as directed by management. WORK ENVIRONMENT While performing the duties of this job, Team Members may be exposed to secondhand tobacco smoke, including regular exposure for those working on the casino floor. The noise level in the work environment is usually moderate and can occasionally reach a high level for short periods of time. This position is determined to have a potential for possible exposure to bloodborne pathogens. Qualifications EXPERIENCE, EDUCATION AND ELIGIBILITY Minimum age requirement for this position is 18 years old. Must understand and follow OSHA rules and regulations on safe chemical use. Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means. Comply with pre-employment, random and reasonable suspicion alcohol and drug testing. Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission. Availability to work all shifts including weekends and holidays based on the needs of the department and for special casino events. PHYSICAL REQUIREMENTS Must be able to exchange information efficiently using an earpiece on a multichannel radio. Must be able to sit, stand and/or walk for up to 8 hours. Must be able to carry, reach, twist, bend and squat frequently. Must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 100 pounds with assistance as needed. SERVICE COMMITMENTS - Exceptional Guest Service is key to the success of Three Rivers Casino Resort and each of our Team Members. We live our Service Commitments in all interactions with every guest and Team Member, starting with #1 “Be Kind. Always.” Your commitment will help us meet our Purpose. EVERY DAY, WE DELIVER UNCOMMONLY KIND EXPERIENCES THAT CONNECT PEOPLE TO THE COAST.

Job Details Florence, OR Full TimeDescription Starting Wage: $23.00 hour Provides first contact support; dispatches, monitors and communicates status of IT request. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Records, researches and patches level 1 and 2 support ensuring closure and documentation of request. Installs desktop applications and updates as required. Responds to questions concerning access to various software programs and other network resources. Receives, prioritizes and responds to service calls for incident resolution and documentation. Provides training to users as necessary. Monitors and elevates overdue service tickets. Recognizes and suggests areas for IT support staff improvements. Communicates to management high impact incidents, problems and requests Analyzes and trends incident requests. Meets or exceeds departmental metrics as established over time. Quickly restores services within the first level of support through diagnosis and application of known remedies and determination of the appropriate course of action. Other duties as directed by management. WORK ENVIRONMENT While performing the duties of this job, Team Members may be exposed to secondhand tobacco smoke, including regular exposure for those working on the casino floor. The noise level in the work environment is usually moderate and can occasionally reach a high level for short periods of time. Qualifications EXPERIENCE, EDUCATION AND ELIGIBILITY Minimum age requirement for this position is 21 years old. Must have a minimum 2 years' experience in information technology field required. Must possess a High School diploma or equivalent. Must have A+ certification within 90 days of hire. Must have ITF+ certification within 90 days of hire. Must have valid driver's license and adequate transportation for travel between casino locations. Ability to type 40 WPM. Prefer 1 year of experience working on IGT Advantage software. Prefer 1 year of experience working on Agilysys InfoGenesis and Versa software. Prefer a background in Microsoft technologies including Office Suite (Word, Excel, Outlook, and PowerPoint). Ability to define problems/incidents, collect data, establish facts and draw valid conclusions. Strong attention to detail. Demonstrate fundamental understanding of ITIL processes. Strong written/oral communication and interpersonal skills. Network+ certification highly encouraged. Security+ certification highly encouraged. Strong knowledge of networking devices (Switches, routers, firewalls). Strong knowledge of peripheral devices (printers, copiers, FAX). Strong knowledge of data communication protocols and diagnostic tools (TCP/IP, telnet, Ping, Trace route, NSLookup). Basic knowledge and/or experience with telecom technologies (cell phones, desk phones) Knowledge of client connectivity and remote access tools. Knowledge of EIA/TIA communication standards. Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means. Comply with pre-employment, random and reasonable suspicion alcohol and drug testing. Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission. Availability to work all shifts including weekends and holidays based on the needs of the department and for special casino events. PHYSICAL REQUIREMENTS Must be able to sit, stand and/or walk for up to 8 hours. Must be able to carry, reach, twist, bend and squat frequently. Must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 60 pounds with assistance as needed. SERVICE COMMITMENTS - Exceptional Guest Service is key to the success of Three Rivers Casino Resort and each of our Team Members. We live our Service Commitments in all interactions with every guest and Team Member, starting with #1 “Be Kind. Always.” Your commitment will help us meet our Purpose. EVERY DAY, WE DELIVER UNCOMMONLY KIND EXPERIENCES THAT CONNECT PEOPLE TO THE COAST.

Job Details Coos Bay, OR Full TimeDescription Starting Wage: $17.75 plus tips The Security Shift Supervisor is responsible for supporting the Security Supervisor in overseeing all security issues on tribal property while ensuring the safety and wellbeing of all Tribal Members, guests and Team Members as well as protecting Three Rivers Casino assets, and those assets on other Tribal properties. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Assists the Security Supervisor in administrative tasks and Team Member training and support as needed. Provides and receives first level communication to and from Security Officers in order to ensure information is sufficient to complete their daily tasks. Responsible for ensuring compliance with all Security regulatory policies and procedures, MICS, Gaming Regulations and requirements, reporting any issues to management timely. Ensures that Management is informed of all matters that affect the company, department or personnel in a timely manner. Participates in all assigned security operations which may rotate on a day to day basis, including special events. Provides personal protection to Tribal Members, Team Members and guests. Monitors all activities for unauthorized removal of property. Responds to accidents and injuries, administering first-aid as needed, and writing accurate, detailed reports in a timely manner. Enforces all Tribal, City, County, State, and Federal Laws and ordinances as applicable. Inspects fire suppression equipment on a daily basis to ensure successful operation. Inspects all areas for safety and fire hazards and file reports as required. Maintains records regarding incidents of theft, injury, property damage etc., while protecting confidentiality. Takes all necessary steps to protect tribal assets. Generates written reports on all incidents as directed by the security policies and procedures. Guards transfer of money and chips from casino pit to main cage. During the drop, ensures that hot and cold cans are not mixed, remains with the drop cart/trolley at all times, receives full drop cans, dispenses empty drop cans, and provides all radio communication between the drop team and surveillance. Administers workplace alcohol and drug tests as needed. Other duties as directed by management. WORK ENVIRONMENT While performing the duties of this job, Team Members may be exposed to secondhand tobacco smoke, including regular exposure for those working on the casino floor. The noise level in the work environment is usually moderate and can occasionally reach a high level for short periods of time. This position is determined to have a potential for possible exposure to bloodborne pathogens. Qualifications EXPERIENCE, EDUCATION AND ELIGIBILITY Minimum age requirement for this position is 21 years old. High School Diploma or equivalent preferred. Must have 1-year combined experience in Security, First Responder, Law Enforcement, Corrections, or Military. Must have a valid driver's license. General understanding of computer programs, including all windows applications required. Must obtain and maintain current BLS, CPR and First Aid (or higher) certification within 1 year of employment. Must obtain Defensive Tactics certification within 1 year of employment. Must have an OLCC Permit at the time of hire. Have the ability to work unsupervised and multitask within time constraints. Have the ability to independently analyze, trouble shoot and resolve problems. Must obtain and maintain proper certification to administer alcohol & drug tests. Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means. Comply with pre-employment, random and reasonable suspicion alcohol and drug testing. Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission. Availability to work all shifts including weekends and holidays based on the needs of the department and for special casino events. PHYSICAL REQUIREMENTS Must be able to exchange information efficiently using an earpiece on a multichannel radio. Must be able to sit, stand and/or walk for up to 10 hours. Must be able to carry, reach, twist, bend and squat frequently. Must regularly lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance as needed. SERVICE COMMITMENTS - Exceptional Guest Service is key to the success of Three Rivers Casino Resort and each of our Team Members. We live our Service Commitments in all interactions with every guest and Team Member, starting with #1 “Be Kind. Always.” Your commitment will help us meet our Purpose. EVERY DAY, WE DELIVER UNCOMMONLY KIND EXPERIENCES THAT CONNECT PEOPLE TO THE COAST.

Job Details Coos Bay, OR Full TimeDescription Starting Wage: $16.25 plus tips The Electronic Gaming Machine Team Member (EGM TM) is responsible for greeting all guests in a pleasant, courteous and enthusiastic manner on the Gaming Floor while assisting guests with various money-related transactions. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Promptly provides first response and assessment of Electronic Gaming Machines requiring service and performs minor machine maintenance as needed. Redeems Cashout Vouchers into currency for guests and exchanges coins for cash while dealing with cash exchanges. Verifies EGM fills and verifies/performs hand pays. Performs accounting function and completes associated paperwork. Answers guest's questions by being readily available in assigned Casino Floor areas. Safeguards Three Rivers Casino assets and balances assigned bank accurately. Maintains a clean and organized work area. Learns, comprehends and complies with all casino and tribal policies and procedures, MICS, gaming regulations and job requirements. Maintains awareness of, and effectively communicates to other staff, company promotions, events and programs. Provides information and explains Players Club benefits, property amenities and marketing programs to our guests. May take drink orders and run takeout food as needed to assist the Food and Beverage Department. Other duties as directed by management. WORK ENVIRONMENT While performing the duties of this job, Team Members may be exposed to secondhand tobacco smoke, including regular exposure for those working on the casino floor. The noise level in the work environment is usually moderate and can occasionally reach a high level for short periods of time. Qualifications EXPERIENCE, EDUCATION AND ELIGIBILITY Minimum age requirement for this position is 21 years old. Six months cash handling experience preferred. Must have an OLCC Permit at the time of hire. General understanding of computer programs, including all windows applications required. Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means. Comply with pre-employment, random and reasonable suspicion alcohol and drug testing. Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission. Availability to work all shifts including weekends and holidays based on the needs of the department and for special casino events. PHYSICAL REQUIREMENTS Must be able to sit, stand and/or walk for up to 8 hours. Must be able to carry, reach, twist, bend and squat frequently. Must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 75 pounds with assistance as needed. SERVICE COMMITMENTS - Exceptional Guest Service is key to the success of Three Rivers Casino Resort and each of our Team Members. We live our Service Commitments in all interactions with every guest and Team Member, starting with #1 “Be Kind. Always.” Your commitment will help us meet our Purpose. EVERY DAY, WE DELIVER UNCOMMONLY KIND EXPERIENCES THAT CONNECT PEOPLE TO THE COAST.

Job Details Coos Bay, OR Full TimeDescription Starting Wage: $16.25 hour The Electronic Gaming Machine Tech 1 (EGM Tech 1) is responsible for the preventative maintenance and minor repair of Electronic Gaming Machines. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Performs preventive maintenance on all EGM Machines in accordance with departmental policies and procedures. Troubleshoots and repairs EGM Machine issues in accordance with department policies and procedures. Installs, troubleshoots, repairs, and operates IGT Advantage System. Maintains proper documentation on department repair logs, shift logs, pm logs, M.E.A.L. cards, etc. Monitors sign lighting and graphics reporting any deficiencies to management. Communicates with various departments by radio in accordance with departmental policies and procedures. Maintains professional communication and cooperation with all departments and outside vendors to open service tickets. Responds to floor calls timely and courteously. Ensures all slot machines are secure. Adheres to departmental and casino policy and procedures. Safely and effectively operates shop tools including hand tools, soldering equipment, electronic test equipment and other equipment as required. Other duties as directed by management. WORK ENVIRONMENT While performing the duties of this job, Team Members may be exposed to secondhand tobacco smoke, including regular exposure for those working on the casino floor. The noise level in the work environment is usually moderate and can occasionally reach a high level for short periods of time. Qualifications EXPERIENCE, EDUCATION AND ELIGIBILITY Minimum age requirement for this position is 21 years old. Must have 6 months experience as an EGM attendant, a technical field or equivalent combination of education and experience. Must be able to pass an EGM Tech 1 exam. Must have a valid driver's license and be insurable by TRCR's insurance agency. General understanding of computer programs, including all windows applications required. Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means. Comply with pre-employment, random and reasonable suspicion alcohol and drug testing. Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission. Availability to work all shifts including weekends and holidays based on the needs of the department and for special casino events. PHYSICAL REQUIREMENTS Must be able to sit, stand and/or walk for up to 8 hours. Must be able to carry, reach, twist, bend and squat frequently. Must regularly lift and /or move up to 100 pounds and occasionally lift and/or move up to 150 pounds with assistance as needed. Safely and effectively operate shop tools including hand tools, soldering equipment, electronic test equipment and other equipment as required. SERVICE COMMITMENTS - Exceptional Guest Service is key to the success of Three Rivers Casino Resort and each of our Team Members. We live our Service Commitments in all interactions with every guest and Team Member, starting with #1 “Be Kind. Always.” Your commitment will help us meet our Purpose. EVERY DAY, WE DELIVER UNCOMMONLY KIND EXPERIENCES THAT CONNECT PEOPLE TO THE COAST.

Starting Wage: $18.00 hour The Hotel Room Inspector is responsible for ensuring the highest standards of cleanliness, safety, and guest readiness across all guest rooms and public hotel spaces. This role conducts regular and detailed inspections, identifies and documents deficiencies, and collaborates with Housekeeping, Maintenance, and Front Desk teams to uphold brand quality and guest satisfaction standards. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES * Conducts systematic inspections of guest rooms, corridors, suites, and public spaces using standardized checklists. * Verifies housekeeping quality, maintenance completion, and amenity presentation according to brand and property standards. * Evaluates overall room condition, cleanliness, and functionality. * Identifies and documents deviations from established standards, providing clear feedback and follow-up actions. * Records inspection findings using digital tools or checklists. * Captures supporting photographs as needed and generate accurate reports for management and relevant departments. * Partners with Housekeeping supervisors, Maintenance Staff, and Front Desk teams to resolve inspection related issues. * Conducts surprise guest room inspections upon request to assess the guest experience and ensure consistency in presentation and amenities. * Ensures all safety devices (smoke detectors, fire extinguishers, emergency lighting) are functional and properly maintained. * Recommends process improvements and assists in revising inspection procedures and standard operating practices. * Maintains accurate inspection logs and submits reports promptly. * Ensures confidentiality and integrity of all inspection data and guest-related information. * Keeps inspection tools, devices, and materials in proper working order. * Reports any malfunctions or supply needs promptly to management. * Other duties as directed by management. WORK ENVIRONMENT While performing the duties of this job, Team Members may be exposed to secondhand tobacco smoke, including regular exposure for those working on the casino floor. The noise level in the work environment is usually moderate and can occasionally reach a high level for short periods of time. This position is determined to have a potential for possible exposure to bloodborne pathogens. Qualifications EXPERIENCE, EDUCATION AND ELIGIBILITY * Minimum age requirement for this position is 18 years old. * Must have 1-year combined experience of hotel/housekeeping experience or equivalent combination of education and experience. * General understanding of computer programs, with proficiency in all windows applications required. * Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means. * Comply with pre-employment, random and reasonable suspicion alcohol and drug testing. * Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission. * Availability to work all shifts including weekends and holidays based on the needs of the department and for special casino events. PHYSICAL REQUIREMENTS * Must be able to sit, stand and/or walk for up to 8 hours. * Must be able to carry, reach, twist, bend and squat frequently. * Must regularly lift and /or move up to XXX pounds and occasionally lift and/or move up to XXX pounds with assistance as needed. SERVICE COMMITMENTS - Exceptional Guest Service is key to the success of Three Rivers Casino Resort and each of our Team Members. We live our Service Commitments in all interactions with every guest and Team Member, starting with #1 "Be Kind. Always." Your commitment will help us meet our Purpose. EVERY DAY, WE DELIVER UNCOMMONLY KIND EXPERIENCES THAT CONNECT PEOPLE TO THE COAST.

Starting Wage: $23.00 hour The Accounting Specialist is responsible for maintaining accurate financial records of both accounts payable and accounts receivable, ensuring that invoices are paid timely, and other various accounting responsibilities for both Coos Bay and Florence Three Rivers Casino locations. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES * Assists with monthly journal entries (including accruals). * Records daily Revenue Journal Entries. * Processes, codes and submits invoices for approval through Beanworks. * Posts imported batches in Sage. * Manually process account payment by individual by credit card. * Inputs fixed assets and maintains depreciation schedules. * Runs weekly check runs. * Verifies and uploads receiving paperwork. * Other duties as directed by management. WORK ENVIRONMENT While performing the duties of this job, Team Members may be exposed to secondhand tobacco smoke, including regular exposure for those working on the casino floor. The noise level in the work environment is usually moderate and can occasionally reach a high level for short periods of time. Qualifications EXPERIENCE, EDUCATION AND ELIGIBILITY * Minimum age requirement for this position is 21 years old. * Associates Degree in Accounting/Business or equivalent combination of education, training and experience. * Intermediate understanding of computer programs, including all windows applications required and must be able to type at least 40 wpm. * Must be able to perform 10-Key by touch. * Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means. * Comply with pre-employment, random and reasonable suspicion alcohol and drug testing. * Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission. * Availability to work all shifts including weekends and holidays based on the needs of the department and for special casino events. PHYSICAL REQUIREMENTS * Must be able to sit, stand and/or walk for up to 8 hours. * Must be able to carry, reach, twist, bend and squat frequently. * Must regularly lift and /or move up to 20 pounds and occasionally lift and/or move up to 50 pounds with assistance as needed. SERVICE COMMITMENTS - Exceptional Guest Service is key to the success of Three Rivers Casino Resort and each of our Team Members. We live our Service Commitments in all interactions with every guest and Team Member, starting with #1 "Be Kind. Always." Your commitment will help us meet our Purpose. EVERY DAY, WE DELIVER UNCOMMONLY KIND EXPERIENCES THAT CONNECT PEOPLE TO THE COAST.

Starting Wage: $16.25 hour plus tips The Host/Bus Person is responsible for greeting, seating, efficiently cleaning tables, resetting tables and assisting in providing excellent guest service to the needs of Blue Bills guests. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES * Politely and courteously greet guests entering the restaurant. * Ensures dining areas are clean and sanitary. * Prepares dining areas for guests by cleaning, setting and prepping tables. * Enhances guest service by assisting Servers with removing plates, filling glasses, and being attentive to guests needs. * Replenishes supplies of clean napkins, silverware, glassware and dishes in dining room. * Remains knowledgeable on all Food & Beverage outlets, reviewing daily changes to the menus and specials. * Completes side duties as assigned, ensuring all areas are prepped and ready for the next shift. * Answers the phone, keeping an accurate transfer list of department phone extensions. * Pays close attention to table turnover times and accurate seating schedules. * Takes to-go orders accurately and ensures order follow through to completion. * Closely follows the F&B department health and personal hygiene policy. * Other duties as directed by management. WORK ENVIRONMENT While performing the duties of this job, Team Members may be exposed to secondhand tobacco smoke, including regular exposure for those working on the casino floor. The noise level in the work environment is usually moderate and can occasionally reach a high level for short periods of time. Qualifications EXPERIENCE, EDUCATION AND ELIGIBILITY * Minimum age requirement for this position is 18 years old. * Must possess or obtain a Food Handlers Card within 30 days of employment. * Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means. * Comply with pre-employment, random and reasonable suspicion alcohol and drug testing. * Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission. * Availability to work all shifts including weekends and holidays based on the needs of the department and for special casino events. PHYSICAL REQUIREMENTS * Must be able to sit, stand and/or walk for up to 8 hours. * Must be able to carry, reach, twist, bend and squat frequently. * Must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 75 pounds with assistance as needed. SERVICE COMMITMENTS - Exceptional Guest Service is key to the success of Three Rivers Casino Resort and each of our Team Members. We live our Service Commitments in all interactions with every guest and Team Member, starting with #1 "Be Kind. Always." Your commitment will help us meet our Purpose. EVERY DAY, WE DELIVER UNCOMMONLY KIND EXPERIENCES THAT CONNECT PEOPLE TO THE COAST.

Job DescriptionDescription: Responsible for the supervision and completion of bingo assigned tasks in a timely and responsible manner. Essential Functions Supervises all aspects of daily operations of Bingo operations. Manages employees during the shift and ensures appropriate professional standards of behavior, work standards, productivity, practices, and customer care are enforced. Ensures a complete knowledge by the whole team of Bingo services and specials. Documents and distributes session summaries and reports. Maintains effective communication within the team and attends meetings and training sessions when required. Ensures that Bingo operations are in compliance with Chinook Winds policies and procedures. Complies and balances cash receipts at the end of the day and/or shift. Resolves customer complaints regarding Bingo service. Assigns duties, responsibilities, and work assignments to employees in accordance with work requirements. Recommends measures for improving work procedures and worker performance to increase service quality and enhance job safety. Participates in the development, implementation, and evaluation of goals, objectives, programs, promotions, budgets, policies, and procedures. Develops and maintains a teamwork environment. Trains employees in designated areas and monitors progress. Completes, monitors, and develops staff through evaluation and development plans. Performs all duties in accordance with Chinook Winds Casino Resort customer service standards. Monitors staff performance to ensure Chinook Winds Casino Resort customer service standards are achieved. Handles all personnel issues in a timely manner according to Chinook Winds policies and procedures. Serves as back up to Bingo Manager. Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs, and services. Identifies & reports any irregular, unsafe or hazardous conditions. Provides input or recommendations for improvements and changes in program processes or services. Conducts bingo drawings and promotions for the session, including announcements over the microphone. All other duties as assigned. Requirements: Position Qualifications WORKERS IN THIS POSITION MUST BE 21 OR OLDER Competency Statements Customer Orientated- Ability to take care of the customers' needs while following company procedures. Team Building- Ability to convince a group of people to work toward a goal. Detail Oriented- Ability to pay attention to the minute details of a project or task. Multitask- Ability to complete multiple tasks at one time. Communication Skills- Ability to communicate effectively with others verbally and in writing. Problem Solving - Ability to find a solution for or deal proactively with work-related problems. Management Skills - Ability to organize and direct oneself and effectively supervise others. Decision Making - Ability to make critical decisions while following company procedures. Education High School diploma or GED. Experience One year of Bingo experience preferred. Six months of supervisory experience. Computer Skills Microsoft Office basic level to include Word, Excel, and Outlook. Certificates & Licenses Must obtain a Siletz Tribal Gaming License. Other Requirements Ability to supervise a large number of people in a fast paced, challenging environment. Must have knowledge of the Gaming Industry and the rules, laws, and regulations governing them. Physical Demands Stand Constantly Walk Frequently Sit Occasionally Handling/Fingering Constantly Reach Outward Constantly Reach Above Shoulder Occasionally Climb Occasionally Crawl Occasionally Squat or kneel Occasionally Bend Frequently Lift/Carry 10 lbs or less Frequently 11-20 lbs Frequently 21-50 lbs Occasionally 51-100 lbs Occasionally 100 lbs Not Applicable Push/Pull 12 lbs or less Frequently 13-25 lbs Occasionally 26-40 lbs Occasionally 41-100 lbs Occasionally Other Physical Requirements Vision: Near and Far Sense of Sound Work Environment Work will take place in a busy gaming environment with multiple distractions. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated affects. Working Conditions Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.

Starting Wage: $19.50 hour The Casino Host Coordinator is the first point of contact for invited guests and VIPs and assists the Casino Hosts to create a great experience for all TRCR guests. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES * Provides the highest level of guest service by greeting guests individually with a positive, pleasant and cheerful demeanor. * Assists in resolving guest conflicts and complaints in a fair and equitable manner. * Develops lasting relationships with guests each time they visit the Casino Host office. * Makes decisions regarding valuable complimentaries based on a consideration of recorded play, earned points, comp availability and customer profitability. * Assist Player Development Manager with running reports to monitor guest activity. * Maintains the confidentiality of player information including but not limited to personal information such as name, address, contact information, level of play, wins, losses, number of visits, etc. * Develops in-house invitation lists for special events. * Develops and maintains technical skill to maximize use of Patron data systems. * Responsible for the inventory of snacks and drinks, reordering when needed. * Responsible for keeping the office clean and inviting to our guests, including decorating seasonally and for Holidays. * Uses creative skills to assemble flower arrangements and decor for the Host office and for special guest events. * Regularly reviews s Hotel policies to ensure compliance when completing check in activities in the Casino Host office. * Responsible for daily mail collection, distribution and follow up with guests as needed. * Demonstrates proactive, spontaneous, "above and beyond" approach to guest service. * Assists with cabaret entertainment, VIP Birthday parties and events as needed. * Maintains awareness of and effectively communicates to guests and staff all promotions, events and programs. Assists in resolving guest opportunities, conflicts and complaints in a calm, fair and courteous manner. * Actively follows all guest complimentaries guidelines. * Ensures work phone calls are answered professionally and messages returned within three hours. * Other duties as directed by management. While performing the duties of this job, Team Members may be exposed to secondhand tobacco smoke, including regular exposure for those working on the casino floor. The noise level in the work environment is usually moderate and can occasionally reach a high level for short periods of time. Qualifications EXPERIENCE, EDUCATION AND ELIGIBILITY * Minimum age requirement for this position is 21 years old. * High School Diploma or equivalent preferred. * Intermediate understanding of computer programs, including all windows applications required. * Possess or obtain a Food Handlers Card within 30 days of employment. * Reliable transportation and a valid driver's license required. * Must participate in Title 31 training one time per year. * Must demonstrate excellent phone etiquette. * Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means. * Comply with pre-employment, random and reasonable suspicion alcohol and drug testing. * Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission. * Availability to work all shifts including weekends and holidays based on the needs of the department and for special casino events. PHYSICAL REQUIREMENTS * Must be able to sit, stand and/or walk for up to 10 hours. * Must be able to carry, reach, twist, bend and squat frequently. * Must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 75 pounds with assistance as needed. SERVICE COMMITMENTS - Exceptional Guest Service is key to the success of Three Rivers Casino Resort and each of our Team Members. We live our Service Commitments in all interactions with every guest and Team Member, starting with #1 "Be Kind. Always." Your commitment will help us meet our Purpose. EVERY DAY, WE DELIVER UNCOMMONLY KIND EXPERIENCES THAT CONNECT PEOPLE TO THE COAST.

Job Details Florence, OR Full Time DayDescription Starting Wage: $66,268.80 annual salary DOE The Senior Accountant is responsible for performing a variety of complex accounting tasks to support the organization's financial operations. The Senior Accountant plays a key role in month-end and year-end close processes, supports audits, and assists management with financial planning and decision-making. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Prepares and records journal entries, accruals, and adjustments to ensure accurate general ledger activity. Performs monthly balance sheet reconciliations, resolves discrepancies, and maintains supporting documentation. Supports the month0end and year-end closing process, ensuring deadlines are met and financial statements are accurate. Analyzes financial data, identifies variances, and provides insights to management regarding trends or irregularities. Assists with preparation of budgets, forecasts, and financial reports for leadership and external stakeholders. Reconciles and maintains fixed asset schedules, depreciation, and capitol project tracking. Monitors compliance with internal controls, accounting policies, and procedures. Supports external audit and regulatory requirements by preparing schedules, reports, and documentation. Collaborates with Accounts Payable, Payroll, and other departments to ensure financial data accuracy and consistency. Identifies and implements process improvements to enhance efficiency and accuracy in accounting operations. Stays up to date on relevant accounting standards, regulations, and industry best practices. Other duties as directed by management. WORK ENVIRONMENT While performing the duties of this job, Team Members may be exposed to secondhand tobacco smoke, including regular exposure for those working on the casino floor. The noise level is usually moderate and can occasionally reach a high level for short periods of time. Qualifications EXPERIENCE, EDUCATION AND ELIGIBILITY Minimum age requirement for this position is 21 years old. Requires a Bachelor's Degree in accounting and 3 years of full cycle accounting experience or an equivalent combination of education and experience. Knowledge of or experience in the gaming industry preferred. Demonstrated understanding of accounting, payroll and time management systems. In depth knowledge of full cycle accounting and the math skills needed for calculating accounting equations. Ability to work and perform tasks independently and confidentially. General understanding of computer programs, including all Windows applications required Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means. Comply with pre-employment, random and reasonable suspicion alcohol and drug testing. Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission. Availability to work all shifts including weekends and holidays based on the needs of the department and for special casino events. PHYSICAL REQUIREMENTS Must be able to sit, stand and/or walk for up to 8 hours. May be able to carry, reach, twist, bend and squat frequently. Occasionally lift and/or move up to 20 pounds with assistance as needed. SERVICE COMMITMENTS - Exceptional Guest Service is key to the success of Three Rivers Casino Resort and each of our Team Members. We live our Service Commitments in all interactions with every guest and Team Member, starting with #1 “Be Kind. Always.” Your commitment will help us meet our Purpose. EVERY DAY, WE DELIVER UNCOMMONLY KIND EXPERIENCES THAT CONNECT PEOPLE TO THE COAST.

Starting Wage: $19.00 hour The Food and Beverage Lead is responsible for supporting the F&B Supervisor with the daily operations of Café 1297 while ensuring excellent guest service to patrons. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES * Politely and courteously greets guests entering the restaurant. * Assists the F&B Supervisor in administrative tasks, Team Member training and support, highlighting and focusing on the 7 steps of service and SPIRIT. * Assists Bartender/Food Servers in guest service as needed. * Completes all voids, discounts, comps, and cash out procedures and authorizes them. * Oversees the work of Bartenders/Food Servers on shift as well as setting section assignments and breaks as needed. * Notifies the F&B Supervisor or MOD of any issues that include but not limited to absences, tardiness, guest relations, updating the F&B log book daily ensuring completion. * Remains knowledgeable on all food and beverage offerings, reviewing daily changes to the menu and specials. * Completes side duties as assigned, ensuring all areas are prepped and ready for the next shift. * Other duties as directed by management. WORK ENVIRONMENT While performing the duties of this job, Team Members may be exposed to secondhand tobacco smoke, including regular exposure for those working on the casino floor. The noise level in the work environment is usually moderate and can occasionally reach a high level for short periods of time. Qualifications EXPERIENCE, EDUCATION AND ELIGIBILITY * Minimum age requirement for this position is 21 years old. * Must have an OLCC Permit at the time of hire. * Possess or obtain Food Handlers Card within 30 days of employment. * Must have 1-year experience in a restaurant environment or equivalent combination of education and experience. * Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means. * Comply with pre-employment, random and reasonable suspicion alcohol and drug testing. * Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission. * Availability to work all shifts including weekends and holidays based on the needs of the department and for special casino events. PHYSICAL REQUIREMENTS * Must be able to sit, stand and/or walk for up to 8 hours. * Must be able to carry, reach, twist, bend and squat frequently. * Must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 100 pounds with assistance as needed. SERVICE COMMITMENTS - Exceptional Guest Service is key to the success of Three Rivers Casino Resort and each of our Team Members. We live our Service Commitments in all interactions with every guest and Team Member, starting with #1 "Be Kind. Always." Your commitment will help us meet our Purpose. EVERY DAY, WE DELIVER UNCOMMONLY KIND EXPERIENCES THAT CONNECT PEOPLE TO THE COAST.

TITLE: Attendant II LAST UPDATED: April 13, 2022 DIVISION: Finance DEPARTMENT: Count Operations REPORTS TO: Supervisor FLSA STATUS: Non-Exempt COMP LEVEL: 7 ________________________________________________________________ Summary: Performs a variety of functions in relation to the collection and counting of gaming funds. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by this position. Employee(s) may be required to perform position-related tasks other than those specifically listed in this description. Essential Job Functions: * Assists in safeguarding the Casino's monetary assets. * Removes and replaces BVA boxes in slot machines. * Sorts contents of drop boxes. * Counts, verifies, and records cash, gaming chips, and tickets from gaming operations. * Prepares cash and gaming chips for transfer to vault. * Operates departmental equipment including currency counters and tugs. * Cleans and maintains the Count room and equipment. Spirit Mountain Standards: * Delivers Spirit Mountain's Spirit of Excellence (SOE) by consistently modeling attitudes and behaviors in alignment with SMGI's Pride Values, Brand Promise, and Business Vision. * Learns, comprehends, and complies with all Company and departmental policies and procedures, MICS, gaming regulations, and Title 31 Regulation requirements. * Follows all Corporate and departmental safety policies and procedures. Required Knowledge of: * Basic count room operations and equipment. * Count department policies, procedures, and internal controls. * Procedures for handling large sums of money. * Standard office equipment and computer applications. * Customer service standards and protocol. * Gaming regulations applicable to count room and drop activities Required Skill in: * Accurately counting and recording high volumes of cash, tickets, and gaming chips. * Maintaining compliance with count policies, procedures, and regulatory requirements. * Safely operating and maintaining departmental equipment. * Providing customer service to Casino guests. * Establishing and maintaining effective working relationships with others. Education, Experience, Licenses, Registrations, and Certifications: * High School Diploma or equivalent, and six (6) months experience handling large sums of money, or equivalent combination of education, training, and experience. * High security gaming license issued by the Grand Ronde Gaming Commission. * Must be 21 years of age. * Will be required to pass a pre-employment physical and carpal tunnel testing. * Due to the nature of the interactions with other employees and the public we serve, employees may be required to provide documentation of, or receive, certain health vaccinations. Environmental Factors and Conditions/Physical Requirements: * Work is performed in a gaming environment with frequent exposure to tobacco smoke, noise, dust from currency, and general hazards associated with equipment operation. * Work is subject to frequent standing and walking, intermittent bending, reaching, kneeling, crouching, occasional lifting up to 75 pounds individually, pushing up to 500 pounds in a team of two or more people, and repetitive key turning up 500 to 1000 times a shift. * Must be able to work in enclosed areas for extended periods of time. Equipment and Tools Utilized: * Equipment utilized includes personal computer, standard office equipment, currency and coin counting equipment, vacuums, and motorized tugs.

TITLE: Technician III LAST UPDATED: November 6, 2025 DIVISION: Finance DEPARTMENT: Count Operations REPORTS TO: Manager FLSA STATUS: Non-Exempt COMP LEVEL: 11 ________________________________________________________________ Summary: Repairs and maintains currency counting machines and other gaming and non-gaming equipment for the Casino's Cage and Count Departments. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by this position. Employee(s) may be required to perform position-related tasks other than those specifically listed in this description. Essential Job Functions: * Maintains, disassembles, and repairs various types of cash counting equipment and coin counters. * Adjusts equipment parts, sensors, and voltage levels; installs and replaces equipment motors, clutches, solenoids, belts, sensors, bearings, rollers, PCBs, scanners, and printers. * Monitors and ensures the proper functioning and accuracy of cash counting equipment. * Maintains, repairs, and modifies electric tugs and currency carts. * Repairs and performs preventative maintenance on time and date stamp machines. * Creates acrylic currency condos, carts, monitor stands, check cashing equipment stands, currency tables and tills, and safekeeping boxes. * Performs general maintenance and repairs on kiosks, ATM's, air purifiers, oscillating fans, Zebra and kiosk/ATM printers, electric staplers, and check cashing equipment. * Provides assistance to Slot Technicians in the installation and relocation of slot machines. * Maintains adequate inventory for equipment, parts, and supplies. * Communicates with various vendors to ensure proper inventories, equipment functionality and preventative maintenance. Spirit Mountain Standards: * Delivers Spirit Mountain's Spirit of Excellence (SOE) by consistently modeling attitudes and behaviors in alignment with SMGI's Pride Values, Brand Promise, and Business Vision. * Learns, comprehends, and complies with all Company and departmental policies and procedures, MICS, gaming regulations, and Title 31 Regulation requirements. * Follows all Corporate and departmental safety policies and procedures. Required Knowledge of: * Electronic and mechanical principles. * G&D BPS M5 and C5 currency counter. Out-of-state training and certifications required. * Various types of equipment relative to cage operations. * Procedures for repairing and maintaining gaming and non-gaming equipment. * Tools and instruments used in equipment repair and maintenance. * Safety protocols relative to the operation of departmental tools and equipment. * 3D printing and slicer software Required Skill in: * Performing preventative maintenance on various types of cage and count operations equipment. * Installing, adjusting, repairing, and replacing equipment and related parts. * Ensuring the proper functioning and accuracy of cash counting equipment. * Performing skilled carpentry work using wood, acrylic and various plastic materials. * Establishing and maintaining effective working relationships with others. * Reading and understanding schematics and blueprints. * Maintaining and documenting maintenance logs. * Word and Excel. Education, Experience, Licenses, Registrations, and Certifications: * Associate's degree in a related field, and three (3) years of experience repairing and maintaining cage equipment, or equivalent combination of education, training, and experience. * High security gaming license issued by the Grand Ronde Gaming Commission. * Must be 21 years of age. * Due to the nature of the interactions with other employees and the public we serve, employees may be required to provide documentation of, or receive, certain health vaccinations. Environmental Factors and Conditions/Physical Requirements: * Work is performed in a gaming environment with frequent exposure to tobacco smoke and noise. * Work is subject to frequent standing, intermittent walking, bending, reaching, and lifting up to 100 pounds. * Work requires the ability to work in confined spaces and involves frequent exposure to machinery with moving parts, electrical currents, and hazardous materials. Equipment and Tools Utilized: * Equipment utilized includes but not limited to, power and hand tools relative to equipment maintenance, carpentry tools including but not limited to table saw, band saw and routers., engraving tools and equipment, ladders, air compressors, shop vacuums, motorized tugs, electric carts, and two-way radios.