Counter Staff - West End
Chip City job in Boston, MA
Job Description
What job are we baking:
We are looking for Counter Staff to join our retail bakery team in ours. Must have a passion for building relationships, delivering a great customer experience, and willingness to learn. This role will report to the Team Leader and partner with the Shift Lead.
Your bakery duties:
Provides a warm, welcoming, and informative experience to all customers
Bakes signature cookies and creates specialty drinks to high standards
Responds courteously and timely to customer feedback
Maintains a high-level of cleanliness in the bakery
Provides scheduling flexibility according to business needs
Your main ingredients:
Strong interpersonal skills and ability to build relationships
Strong communication skills, open to feedback, and takes action
Ability to learn and utilize technology
Ability to navigate a bakery, stockroom, office, and lift up to 30 lbs., with or without reasonable accommodation
18 years of age or older
Interest in being a baker or barista a plus!
Benefits:
Opportunity for career growth! Chip City is growing rapidly and opening new stores
A free Chip City cookie & signature beverage each shift
50% Off all cookies, beverages, and merchandise
Registered Dietitian
Corning, NY job
Corning Center is hiring a Registered Dietitian (RD) in Corning, NY.
Assess / monitor the residents' nutritional status, provide recommendations to medical staff, and develop adequate care plans
Evaluate special needs of residents regarding nutrition support, skin breakdown, and significant weight issues
Coordinate procurement of nutrition support supplies and oral supplements with outside vendors as well as involved department heads
Monitor resident meal service to ensure diet modifications are followed
Educate residents, families and staff in concepts of nutrition & diet modification
Routinely evaluate Dietary Care plans for effectiveness to ensure high quality of care
Meet weekly with interdisciplinary team to review and adjust residents' plan of care
Work closely with Speech-Language Pathologist to ensure appropriate mechanically altered diets are provided for residents with dysphagia
Reviewing all menu changes to ensure they follow facility's policies/procedures & State/Federal guidelines
Update diet order and menu changes in computer menu software on a daily basis
Supervising & working closely with the dietary team to provide excellent resident care
Conduct audits of areas relevant to providing quality nutrition care on a routine basis
Ensure facility is in compliance with regulations and policies on weight monitoring
Communicate with interdisciplinary team on a daily basis to provide quality care to residents
REQUIREMENTS:
Must be a Registered Dietitian
Degree in Nutrition or Dietetics
Exceptional interpersonal & leadership skills
Knowledge of applicable state and federal guidelines
Computer literacy and proficiency with EMR software and computer-based menu systems
About us:
Corning Center for Rehabilitation and Healthcare is a 120-bed skilled nursing facility located in Corning, New York, and is designed for individuals with skilled nursing needs, postoperative recuperation, or complex medical care demands, as well as chronically-ill individuals who can no longer live independently. We offer a variety of services including Skilled Nursing Care, Physical Therapy, Occupational Therapy, Rehabilitative Care and Therapy, Social Work Services, and Recreational Activities. Corning Center is a proud member of the Centers Health Care Consortium.
Equal Opportunity Employer -M/F/D/V
Amazon Package Delivery Driver - Earn $22.00 - $35.50/hr
Buffalo, NY job
Amazon delivery partner opportunity - Earn $22.00 - $35.50/hr
What is Amazon Flex?It's simple! Use your vehicle and smartphone to earn extra money delivering with a brand you trust. With Amazon Flex, you only deliver when you want to. Amazon Flex pays delivery partners for completing delivery blocks. When you schedule a block, you'll know when you're delivering, for how long, and how much you can earn before you begin. No experience necessary. Choose the delivery blocks that fit your schedule, then get back to the things you enjoy most.
Deliver. Earn. Achieve. Repeat.
Whether you're saving up for something special or just want some extra money for day-to-day expenses, most drivers earn $22.00 - $35.50 an hour* delivering packages. You also get to choose which weekday(s) you get paid. You can decide to get paid every day to get your money faster, or pick just one day so you can streamline your finances.
Make your earnings go further with Amazon Flex Rewards.
With Amazon Flex Rewards, you have access to perks that include cash back and exclusive savings on essential items you may need as an Amazon Flex delivery partner. From tires, fuel and auto services to slip-resistant shoes - plus tools to help navigate insurance, expenses, and taxes - there are plenty of ways to save money and time.
Deliver smiles, backed by Amazon.
Packages make great passengers. Start delivering today.
*Most drivers earn $22.00 - $35.50 an hour. Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors.
Self-employed / No-contract
Who can deliver with Amazon Flex? You must be 21 years old, have a valid U.S. driver's license, access to a mid-sized or larger vehicle, and have an iPhone or Android smartphone.
Questions?Contact Amazon Flex Driver Support at ************ (5 a.m. - 7 p.m. PT) or click “apply” below to learn more.
Brand Advocacy Manager, Shopbop
New York, NY job
Shopbop is looking for a creative, results-oriented, and highly strategic Brand Advocacy Manager to join our team. This individual will own the development and execution of public relations campaigns to elevate Shopbop's position as the premier online retailer for contemporary fashion. We are seeking a candidate with an established track record who can Think Big about brand visibility, Deliver Results through earned media, and demonstrate Bias for Action in a fast-paced, high-growth environment.
Key job responsibilities
You will be responsible for driving high-impact media coverage, supporting executive communications, and protecting our brand reputation globally.
- Drive media strategy for designer new arrivals, exclusive capsules, editorial launches, and key seasonal moments
- Manage the day-to-day operations including the sample management and press asset library.
- Secure high-quality, high-impact press coverage across top-tier fashion, lifestyle, and business publications (print, digital, broadcast, and social media).
- Draft and distribute external communications materials, including press releases, Q&As, and briefing documents.
- Build and maintain strong, authentic relationships with key editors, stylists, influencers, and industry thought leaders.
- Partner with the Social Media and Influencer Marketing teams to amplify earned media value and integrate PR messaging into organic content strategies.
- Measure and analyze the effectiveness of all PR efforts against established KPIs, using data to inform future strategies and demonstrate ROI.
- Monitor the competitive landscape and industry news to proactively identify opportunities and potential brand risks.
BASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience building and optimizing multiple, simultaneous marketing campaigns
- Experience managing or working within cross-functional marketing and creative teams
PREFERRED QUALIFICATIONS- Experience in multi-territory campaign management
- Experience in digital marketing and content production timelines and process
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,900/year in our lowest geographic market up to $151,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Facilities Maintenance Technician (Building Engineer) - $10,000 Sign On Bonus
Newark, NJ job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
The sign-on bonus is exclusively for external candidates, internal applicants are not eligible to receive the sign-on incentive.
Key Responsibilities:
Requires a thorough knowledge of general building maintenance with emphasis on electrical solving, including AC & DC circuits, high voltage (480), high amperage and some 400 cycle equipment
Requires experience in industrial wiring and the ability to read and follow wiring schematics and work without supervision
Journeyman electrical license a plus
Requires the ability to make low and high voltage repairs to all building electrical equipment
This includes solving, installation and repair of 110/220/480 volt single and multiphase electrical circuitry and devices
You should also have some experience in related building equipment and trades, such as air handling units, plumbing and steam fitting, fire systems and conveyors
Facilities Technicians must be able to work around the clock shifts, including weekends and holidays, in the outdoors in all weather conditions
Schedules are bid and awarded according to seniority
Facilities Technicians are represented by the International Brotherhood of Teamsters (IBT)
Salary increases will be administered according to the current IBT/United contract
New employees are required to join the union within ninety (90) days of employment
There is an initiation fee for joining the union and subsequent monthly union dues which are set by the Local Lodge
Qualifications
What's needed to succeed:
HVAC (including building management systems)
Mechanical (including conveyors)
Plumbing
PLC electronic/computer controls
Must have completed high school diploma, GED or equivalent
Ability to maintain and repair all building disciplines, heavy mechanical and welding
Work may be indoors or outside or in elevated areas anywhere on airport
Must be able to climb and work from ladders, and/or walk for extended periods
Moderate lifting
Must possess sufficient tooling to perform required tasks
Computer experience for input and retrieval of data
Qualified candidates must be immediately available for full time employment
Must possess a valid, clean, applicable state driver's license
What will help you propel from the pack:
Electronics diagnostics and troubleshooting
The starting rate for this role is $34.52.
This is also a bonus eligible position (i.e. profit sharing).
We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k), pension and flight privileges (subject to the respective collective bargaining agreement).
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Sr. Pre-Construction Manager- Retail, Amazon Worldwide Grocery Stores
Jersey City, NJ job
We need people who want to join an ambitious program that continues to impact the daily lives of our customers. As part of the Worldwide Grocery Store's Pre-construction team, you will have opportunities to work across various Whole Foods and Amazon retail formats. We are seeking a Sr. Pre-Construction Manager that can effectively work cross-functionally with Landlords, Real Estate, Design, Construction, and Legal Teams. As a member of the team, you will manage projects and programs during the Pre-construction phase. Everyone on the team needs to be entrepreneurial, wear many hats, and work effectively in a highly collaborative, start-up environment. Our ideal candidate is insanely talented, super detail-oriented, working back from core customer needs. You consistently manage stakeholder expectations, schedules, budgets, and scopes because organization and attention to detail are in your DNA, and because an amazing product is made of those small details. You look for opportunities to create efficiencies, develop long term strategies, and can quickly pivot when business needs change. You are the right person for this job if you have a strong end user focus and a passion for producing high-quality work. You must be a self-starter, creative, and a critical thinker with a curiosity and drive for learning. You must demonstrate the ability to efficiently plan and prioritize all deliverables and resources across multiple projects and working groups. You will work closely with internal teams and external partners. You will make decisions and find solutions quickly and with confidence and not expect someone else to show you the right way forward. You are the right person for this position if you take ownership of your work, display a great deal of initiative, possess sound judgment, negotiate effectively and have a sense of humor.
Key job responsibilities
• Manage projects and effectively influence, negotiate, and communicate with internal and external business partners.
• Act as the single point of contact to Landlords and Developers to negotiate Work Letters/Leases and coordinate due diligence.
• Establish Pre-construction project budgets.
• Coordinate Tenant's requirements with Landlords including utility requirements.
• Evaluate site feasibility including truck routing plans.
• Mange projects efficiently through the Pre-construction phase to ensure a timely and thorough hand off to the construction team.
• Review and approve Landlord's base building plans.
• Responsible for approval of developer/landlord building envelope delivery.
• Create cost-benefit analysis and highlight risks to support decision making.
• Establish effective relationships along with an understanding of municipalities and permit processes.
• Lead meetings, produce minutes, and strive for a collaborative team environment.
• Travel for the position will be up to 30% depending on project needs with average travel around 20% of the time.
BASIC QUALIFICATIONS- 2+ years of Amazon RME (BB/3P) Full Time Exempt experience
- 5+ years of experience in Construction Management, Architecture or Development, demonstrating progressive responsibility and growth
- BA/BS degree in Architecture, Engineering or Construction Management
PREFERRED QUALIFICATIONS- - Experience in negotiating commercial contracts (master agreements / work letters)
- - Ability to work with technical and non-technical business owners to overcome obstacles and deliver results
- - Provide business decision support and participate/lead special projects
- - Self-motivated, able to work both independently and collaboratively within a team
- - Experience with Smartsheet, Sales Force, Procore and similar real estate, project and portfolio management tools
- - Proficient with reading and interpreting construction drawings and specifications
- - Comfortable reading and interpreting Legal Lease language
- - Experience developing and managing budgets/schedules
- - Ability to lead negotiations, and manage high level meetings
- - Strong organizational skills
- - Ability to work within an ambiguous environment and manage change
- - Strong project management experience
- - Excellent written and oral communication skills
- - Ability to meet tight deadlines and prioritize workloads
- - Proficient in MS Excel
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,900/year in our lowest geographic market up to $193,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Senior WW Specialist Solutions Architect - Amazon Connect (Contact Center Solutions WFM, CRM), AWS WWSO Apps, Amazon Connect
New York, NY job
This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.
The Area Specialist Team is made up of deep domain experts who work directly with our customers to solve their most complex challenges. We are part of the Account Team, responsible for account planning, opportunity identification, and pursuit. We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business.
The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve their most complex challenges. We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business.
Amazon Connect was designed from the ground up to be omnichannel, it provides a seamless experience across voice and chat for your customers and agents leveraging AWS. This is a highly technical position for someone who can dive deep, build complex, AWS-optimized architectures, and help customers accelerate their adoption of AWS services. Your broad responsibilities include: owning the technical engagement and ultimate success around specific implementation projects. You should be as comfortable discussing complex technical details with a room full of engineers as you are briefing an executive audience. In addition, you will engage with other AWS solutions architects, partner and professional services organizations to drive large and highly complex sales opportunities to closure.
Key job responsibilities
- Provide customers with deep technical expertise in your domain to advance adoption of AWS products in service to customer goals.
- Collaborate with specialist, sales, marketing, and products teams to ideate around your customers' most challenging business problems.
- Act as a trusted advisor to line of business and C-suite leaders.
- Lead architectural reviews and workshops to advance your customer's technical objectives.
- Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc. Participate as a leader in AWS technical communities.
- Educate customers on the value proposition of AWS, and participate in architectural discussions to ensure solutions are designed for successful deployment in the cloud.
- Provide data and anecdotes on what is working and what is not back to the larger specialist community and product teams. Act as primary point of contact for urgent customer issues in your technical specialty.
A day in the life
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience
- 10+ years of IT development or implementation/consulting in the software or Internet industries experience
PREFERRED QUALIFICATIONS- 5+ years of infrastructure architecture, database architecture and networking experience
- Knowledge of SAP systems (like SAP Business Suite, S/4HANA, SAP Business Warehouse, SAP HANA, SAP Business Objects, etc.) and their architecture and infrastructure needs
- Experience working with end user or developer communities
- Experience managing relationships with SAP customers and partners
- Experience in SAP S/4HANA, SAP Cloud Platform, SAP Cloud ERP and Cloud ERP Private
- Experience in SAP clean core design concepts, including design and build using non-SAP technologies in domains such as Generative / Agentic AI, and data & analytics
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
HVAC Technician
Geneva, NY job
Workdays/shifts
:
Varying shifts, days/hours, and some weekends/holidays. More details will be provided during the interview process.
Employment Type: Full-time
Pay Range: $30.00 per hour - $33.50 per hour
University students with restrictions on number of hours they can work, including international students, should apply for open student worker positions at the school they attend. You can search student worker jobs here (**********************************
Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way.
What You'll Do: As a HVAC Technician at Sodexo, you are a problem-solver and safety promoter. We will rely on your expert knowledge and technical skills to identify repair and replacement needs. By keeping others safe, your actions have meaningful impact.
Responsibilities include:
Install, maintain, and repair heating, ventilating, and air conditioning systems
Monitor HVAC systems and operations and ensure that routine preventive maintenance performs according to established schedules and standards
Respond to hot and cold calls, then troubleshoot and resolve issues
Check, repairs and/or replaces valves, motors, controls, switches, gauges, wiring, fans, pumps, compressors, condensers, cores, pipes, and other functional components of the system
Attends work and shows for scheduled shift on time with satisfactory regularity
Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.
What You Bring:
Successful candidates will be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment for all.
1 or more years of related work experience.
Holds appropriate license/certification for the specific work to be done in the city and state in which the work will be done. Minimum requirement is EPA CFC Universal Certificate.
Working knowledge of a variety of HVAC systems, including chilled water systems, variable air, variable refrigerant flow, single/multi-split and other commercial systems.
May be required to have previous BMS experience if working in a commercial environment.
Additional Requirements: Possess a valid driver's license
Link to full Job description
What We Offer:
Flexible and supportive work environment, so you can be home for life's important moments.
Access to ongoing training/development and advancement opportunities to turn your job into a career
Full array of benefits that support you and your family's wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more.
In addition to Sodexo's standard, some locations may offer additional site-specific benefits, including free “shift” meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking.
Link to benefits summary
Overall, Sodexo strives to offer comprehensive summaries of our benefits packages and detailed descriptions of the positions candidates are applying for. However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit/work location. We encourage you to discuss any questions about Sodexo's benefit offerings during the interview process.
Who we are:
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace culture and belonging as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Should you need assistance with the online application process, please complete this form.
Senior Facilities Supervisor
Valhalla, NY job
Workdays/shifts
:
Varying shifts, days/hours (open availability preferred). More details will be provided during the interview process.
Employment Type: Full-time
Pay Range: $27.30 per hour - $27.30 per hour
Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way.
What You'll Do: As a Senior Facilities Supervisor at Sodexo, you are a master multitasker and a quality-of-life improver. You may work in any type of facilities location on client premises.
Responsibilities include:
Provide supervision at the direction of management on site to coordinate activities of workers and/or service employees engaged in facilities operations or services at either larger complex facilities or locations in the areas of commercial, health care, schools, universities or other establishments.
Coordinate and support, at the direction of management, key functions and between 3 and 10 employees during the normal course of business.
Attends work and shows for scheduled shift on time with satisfactory regularity
Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.
What You Bring:
Successful candidates will be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment for all.
3 or more years of related work experience. Previous supervisory experience required.
Additional Requirements: Not Applicable (N/A)
Link to full Job description
What We Offer:
Flexible and supportive work environment, so you can be home for life's important moments.
Access to ongoing training/development and advancement opportunities to turn your job into a career
Full array of benefits that support you and your family's wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more.
In addition to Sodexo's standard, some locations may offer additional site-specific benefits, including free “shift” meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking.
Link to benefits summary
Overall, Sodexo strives to offer comprehensive summaries of our benefits packages and detailed descriptions of the positions candidates are applying for. However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit/work location. We encourage you to discuss any questions about Sodexo's benefit offerings during the interview process.
Who we are:
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace culture and belonging as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Should you need assistance with the online application process, please complete this form.
Genesys Developer
New Jersey job
We have a great opportunity available for an experienced Genesys Developer in Newark, New Jersey!
This is a hybrid onsite, contract to hire opportunity.
Local candidates will be given preference.
The successful candidate will have at least 3-5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. Functional and hands-on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications solutioning using Genesys Cloud CX Architect.
Required skills include:
- A thorough understanding of Genesys Framework, Integration with internal and external components.
- Delivery credentials for Self-Service and Analytics solutions enabled with speech-based interfaces and dynamic menu based on customer treatment strategies.
- A solid understanding on Genesys Architect Flows, Data Actions, OAuth and Integrations objects; Genesys Integration with other Ancillary Products; Genesys Cloud Reporting; and Genesys Cloud APIs.
- 3+ years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.
- Hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect.
- Genesys Cloud CX certified professional in one or more focused solution area (Inbound, Outbound, Multi-channel, Desktop, Integration, Recording, Reporting, etc.)
Patient Experience Representative
Cutler Bay, FL job
Banyan Health Systems has been serving Miami-Dade and Broward Counties since 1970. We provide quality, individualized care to each of our patients. Our system of integrated health services brings together specialized psychiatric care, primary care, pediatrics, geriatrics, and an extensive program of residential and outpatient substance abuse & behavioral health services under one umbrella. At Banyan Health Systems, we believe when individuals are healthy and strong, our communities are better for it.
We are currently looking for individuals who share our mission of integrating primary and behavioral health care while providing access to all individuals. We focus on providing quality and compassionate care in order to assist our patients in living their best life. We are dedicated to the endless pursuit of excellence and treat everyone with dignity, humanity, and respect.
If you share these beliefs and want to join us to make a difference, please take some time to read the post below.
REESPONSIBILITIES:
The Patient Experience Representative is responsible for providing support through our patient-centered approach to deliver integrated information and customer service while providing administrative and clerical support to the specific assigned department. The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position.
Essential Functions:
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries to the proper party.
Performs general administrative duties as required: preparing letters, memoranda and reports answering telephone, preparing incident reports, photocopying, etc.
Works with the treatment team, facilitating interaction and communication between team members for the overall benefit of the person served.
Monitor scheduled appointments by calling the client in advance - Optimizes client' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Utilizes automated (or if unavailable, manually) computer software to schedule appointments, take messages for physician visits and services, and effectively communicates such information to the appropriate party per established protocols or rules of client.
Assist the physician or registered nurse in each assign clinic by organizing the schedule, preparing forms, calling clients, etc.
Education and/ or Experience:
High School Degree required / 1 to 2 years of Physician Practice Front Office and Medical Billing, or Hospital Registration or related experience preferred.
Ability to work on word processing/internet software is needed for this position.
Bilingual : English / Spanish
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Life insurance
Vision insurance
Work Location: In person
Contract Administrator
Marlborough, MA job
Are you an experienced Contract Administrator with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Contract Administrator to work at their company in Marlborough, MA.
Position Summary: This position will support the Strategic Sourcing team by assisting with the creation and processing of new and renewal Statements of Work (SOWs). This role will also review purchase requisitions and collaborate with business partners to ensure compliance, accuracy, and timely execution of sourcing activities.
Primary Responsibilities/Accountabilities:
Assist the Sourcing team in drafting, reviewing, and processing new and renewal Statement of Work (SOWs).
Review purchase requisitions for accuracy and alignment with contractual terms.
Collaborate with internal business partners to gather necessary information and resolve discrepancies.
Ensure all documentation complies with company policies and sourcing standards.
Track and monitor contract status, approvals, and renewals to maintain continuity of services.
Support process improvements related to contract management and requisition workflows.
In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance with the Quality Policy and all other documented quality processes and procedures.
Qualifications:
Bachelor's degree in business, Supply Chain, or related field (or equivalent experience).
1-3 years of experience in contract administration, procurement, or sourcing support.
Familiarity with Statements of Work and purchase requisition processes. Bachelor's degree in business, Supply Chain, or related field
Must be experienced with an understanding of indirect sourcing/contract processes
Someone with good energy
Practical hands-on experience
Attention to detail.
Experience in drafting and executing contracts, reviewing purchase requisitions and working with internal stakeholders on related requests.
Experience in a regulated environment
Candidate must have a strong background in contracts, be detail-oriented and willing and able to collaborate
Preferred:
Experience in Ariba or similar e-sourcing platforms is a plus
Excellent analytical and communication skills
Fashion Designer
New York, NY job
Designer - Women's Sleep and Intimates
**Portfolio Required
(Hybrid - Manhattan)
The Designer will be responsible for supporting the design and development of new and existing products. This position assists in executing the style, appearance, and fit characteristics of apparel categories, contributing to both seasonal concepts and continuous product improvement. The Designer works under close direction and often receives task-based assignments rather than full ownership of a product line, while still performing some original concept development.
Key Responsibilities
Assist in creating product designs through sketching, CAD illustration, fabric research, and concept development
Contribute to the identification and selection of key fabrics, colors, prints, patterns, and materials
Shop the retail market to research trends, consumer preferences, and competitive insights
Support the development of prototypes by partnering closely with Technical Design to ensure accurate fit, function, and construction
Maintain design accuracy through clear communication, updated files, and consistent documentation
Collaborate with cross-functional teams throughout the design and development cycle
Utilize PLM tools to manage styles, updates, and technical specifications
Prepare presentations, design boards, sketches, and other visual materials as needed
Qualifications
Bachelor's degree in Design or equivalent experience
2-3 years of professional apparel design experience
Strong understanding of garment construction, fit, and fabrication
Experience supporting multiple categories, including lounge or fully fashioned knitwear preferred
Technical Skills
Strong CAD illustration skills
Tech pack creation with technical knowledge of sleepwear, lounge construction, and fully fashioned knits
Centric PLM proficiency and efficiency
Ability to work under tight deadlines with strong attention to detail
What Stands Out in a Candidate
Demonstrated expertise in tech pack creation and garment construction
Advanced CAD illustration capabilities with a clear, detailed portfolio
Strong PLM (Centric) proficiency
Experience contributing trend-relevant concepts in lounge or fully fashioned categories
IT Asset Management Specialist
Heathrow, FL job
The IT Asset Management Specialist will oversee the end-to-end lifecycle of all IT hardware and related accessories. This role manages the Asset Depot and serves as the primary point of contact for all IT asset requests, working closely with IT Support (L1), IT Support Engineering (L2), and Endpoint Engineering. The specialist ensures timely asset deployment, accurate tracking, lifecycle governance, and compliance with audit and financial requirements.
Key Responsibilities
1. End User Asset Services (Daily)
Process ServiceNow tickets including:
New hire deployments
Device changes
Break/fix replacements
Accessory requests
Maintain accurate and timely updates in CMDB
Coordinate imaging, configuration, and troubleshooting with L1/L2 teams
2. Asset Lifecycle Management (Weekly/Monthly)
Manage the 5-year refresh cycle (4 years in warranty + 1 year out of warranty)
Handle asset recoveries for terminations, refreshes, and repairs
Oversee cleaning, sanitization, redeployment, retirement, and disposal
Maintain lifecycle accuracy in ServiceNow
3. Inventory & Procurement Management (Ongoing)
Monitor inventory of laptops, desktops, peripherals, and accessories
Place timely orders based on vendor lead times
Track and reconcile all stock movement
Coordinate with Endpoint Engineering for approved models and configurations
Support vendor management, warranty escalations, and review meetings
4. Reporting, Compliance & Governance (Weekly/Monthly)
Create and maintain BO reports, lifecycle dashboards, and audit/financial reports
Provide asset utilization insights and refresh planning updates to leadership
Ensure compliance with ITIL, SOX, and internal governance
Performance Expectations
Meet all ServiceNow SLAs (priority: new hires, break/fix, accessories)
Maintain >95% CMDB accuracy
Ensure inventory forecasting supports 6-12 months of demand
Deliver weekly lifecycle data and monthly executive reports
Collaborate effectively with IT L1, L2, and Endpoint Engineering teams
Required Skills & Competencies
Experience in IT Hardware Asset Management in enterprise environments
Strong organizational and multitasking skills
Proficiency with ServiceNow (Asset/CMDB), Excel, and business reporting tools
Vendor and procurement management experience
Strong written and verbal communication skills
Familiarity with Intune and JAMF is preferred
Education & Certifications
Bachelor's degree in IT, Computer Science, Information Systems, Business, Finance, or equivalent experience
Preferred (not required):
CITAM
CSAM
ITIL Certification
Scheduling Manager
Miami, FL job
THE COMPANY:
One of the Southeast's 100% employee owned, leading general contractors is undergoing significant growth in South Florida. With a diverse project portfolio and a pipeline of significant upcoming work, the company continues to expand its footprint. The firm is widely recognized for their employee-centric values, commitment to diversity and meritocratic culture, this is an opportunity to join a respected, employee-owned builder with strong financial momentum, and partner with project leaders.
THE POSITION:
The Project Scheduler will play a key role in planning, coordinating, and maintaining schedules for large-scale vertical construction projects, typically ranging from $40M to $100M. This position requires strong communication skills, technical scheduling expertise, and the ability to collaborate closely with project teams, designers, clients, and trade partners. This is a high-impact role supporting active and future projects in the Miami region, with long-term growth potential.
RESPONSIBILITIES:
Develop detailed construction schedules with input from project management, design partners, clients, and internal stakeholders.
Maintain, update, and analyze schedules throughout the project lifecycle, providing clear reporting and insights.
Perform cost and resource loading across planning, design, procurement, construction, and closeout phases.
Review schedules submitted by designers, contractors, and external partners to ensure accuracy and alignment.
Conduct time-impact analyses, evaluate delays, and recommend appropriate schedule adjustments.
Produce baseline schedules, monthly updates, narratives, and executive-level reporting.
Oversee schedule setup, compliance with internal standards, and process best practices across multiple projects.
Support risk assessment efforts and identify opportunities for schedule optimization.
REQUIREMENTS:
Minimum 5-7 years of experience as a construction scheduler.
Background in vertical construction on projects valued between $40M and $100M.
Proficiency in Oracle Primavera P6 and Microsoft Project.
Ability to interpret design and construction drawings.
Bachelor's degree in Engineering, Architecture, Construction Management, or a related field preferred.
WHY APPLY:
Opportunity to join a highly respected, employee-focused construction organization recognized nationally for workplace excellence.
Take on a critical scheduling role supporting major projects and long-term regional growth.
Access to clear advancement pathways within project controls and operations.
Collaborate with experienced, high-performing teams in a supportive and growth-oriented culture.
BENEFITS:
Competitive base salary + performance bonus.
Comprehensive medical, dental, and vision plans.
Life insurance, accident and critical illness coverage.
Generous PTO package including vacation, sick leave, holidays, and summer hours.
Employee Stock Ownership Plan (ESOP) and 401(k) with company match.
Additional perks such as tuition reimbursement, technology allowance, and financial wellness resources.
Ecologist / Environmental Scientist
Tampa, FL job
Take Your Environmental Career to the Next Level
Are you ready to be challenged, make a difference, and experience professional growth in your career? Kleinfelder's Environmental team is looking for you! From environmental planning, permitting, remediation, and site characterization to chemical data management and hydrogeology, Kleinfelder offers a variety of services designed to provide technically appropriate and cost-effective solutions.
Step into Your New Role
Kleinfelder is currently seeking an Ecologist/Environmental Scientist to join our growing Tampa, FL office.
Working as part of a team, the successful candidate will assist with ecological field assessments for projects in the mining, energy, and commercial development industries. Primary tasks will include protected species surveys, vegetative monitoring, hydrologic monitoring, water quality sampling and support with other ecological assessments, as well as reporting. The ideal candidate should have knowledge of the natural resources of Florida and a minimum of 1-2 years of applicable job experience.
Candidate should also possess strong time management, problem solving, communication, organizational skills, and have relevant computer/software experience. This position requires solid technical writing and verbal communication skills, including coordination with team members and project managers, as well as periodically with clients and regulatory agency staff.
Candidate will be required to go through and obtain an MSHA New Miner Training certificate as part of on-the-job training.
This position is anticipated to be 80% field work/20% office work. Travel (local/overnight) may account for up to 30%.
The ability to travel, both within Florida and nationwide, and a clear driving record are also required. Potential candidates should be able to work effectively in both team environments and with limited supervision. Candidates should have availability to work outside of typical business hours. Flexibility in daily work schedule and willingness to work long hours in adverse environmental conditions and in remote areas is required.
Qualifications:
A bachelor's degree in the natural resources (i.e. biological, zoology, botany, ecology or environmental science).
Minimum of 1-2 years of experience as a natural resources professional is required.
Proficiency in use of Avenza, ESRI Field maps, a sub-meter GPS and data processing is also desired.
Experience operating a 4x4 truck preferred.
Move Forward with Kleinfelder
Kleinfelder has been connecting great people to the best work since 1961. We are engineers, scientists, and construction professionals providing solutions that improve our clients' transportation, water, energy, and other private infrastructure. As a responsive, cross-disciplinary team of bright, curious, and innovative problem-solvers, we are dedicated to doing the right thing, every day, on every project from over 110 offices in the US, Canada, and Australia. Connecting great people to the best work is our purpose - together, we deliver.
Progress with an Employer that Values You
Kleinfelder is an inclusive organization free from discrimination. We are a stronger organization when we are a diverse workforce and believe that through diversity, equity, and inclusion comes creativity, innovation, and unity. We are proud to offer the following:
Benefits:
Kleinfelder offers an excellent compensation and benefits package, including: medical, dental, vision, life insurance, 401(k) plan, and paid holidays.
Career Development:
We are committed to investing in the professional development of our staff, offering each employee every opportunity to grow, develop, and take control of their career paths. We support these efforts through reimbursements for continuing education as well as many of the expenses associated with trainings and certifications, and opportunities for career development through our internal Mentoring Program.
Equal Opportunity:
Kleinfelder is an Equal Opportunity Employer - Minorities/Women/Disabled/Veterans. (Compliant with the new VEVRAA and Section 503 rules)
NOTICE TO THIRD PARTY AGENCIES
Please note that Kleinfelder does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Kleinfelder will not consider or agree to payment for any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Kleinfelder explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resume, including those submitted to hiring managers, are deemed to be the property of Kleinfelder.
Bilingual Corrections Case Manager
Miami, FL job
ESSENTIAL FUNCTIONS
Being thoroughly familiar and executing all policies outlined in the federal F.B.O.P. Statement of Work.
Completing with residents and individualized reentry plan
Providing case management reviews of reentry plan for a full caseload of RRC inmates/residents.
Developing and utilizing a network of community resources to assist inmates/residents in their re-integration into the community.
Checking Veritracks for those on HC
Communicating with federal officials and community resources on behalf of inmates/residents.
Conducting program orientation with new arrivals and their family when applicable.
Preparing and maintaining all appropriate paperwork such as reentry plans, progress and case notes, contact logs, terminal reports, monthly reports, special incidents, employment verification and release plans.
Monitoring a resident's progress to assist in reintegration through home visits and home confinement.
Maintaining a resident's file up to date with all required paperwork to include legal, financial, passes and case notes.
Conducting field work as assigned to verify inmates employment and residence.
Conducting monthly paycheck verifications for each inmate/resident.
Ensuring subsistence is properly collected and billing turned in each week and tracking payments. Turning in rent logs.
Collecting client subsistence.
Being involved in the discipline process: reporting, investigating, conduct hearings for inmates.
Completing assignments in a timely manner to include report.
Updating Emergency list on a weekly basis
Attend staff meetings and Case Manager meetings monthly.
Possess and maintain CPR/First Aid Certification.
Perform other duties as assigned.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE: Four-year degree in a social, human services, criminal justice or behavioral science program from accredited college or university. A minimum of one year of experience working in human services, corrections, or community-based services. Work experience may be substituted for academic studies exchange one year of work experience in a related field for one year of academic education. Total work experience needed in lieu of the combination of education and work experience is five years.
LANGUAGE SKILLS: Ability to read, write and speak in English; Spanish (or other languages) helpful. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedures manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
MATHEMATICAL SKILLS: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
OTHER SKILLS AND ABILITIES: Computer Skills: word processing and spread sheets; other company specific software; detail-oriented, thorough, accurate, diligent, reputable; meets deadlines and follows good business practices.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand, walk and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
WORK ENVIROMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Job Type: Full-time
Work Location: In person
WINS Developer / Subject Matter Expert (SME)
Edison, NJ job
Job Title: WINS Developer / Subject Matter Expert (SME)
Experience
10+ years in Mainframe development with strong WINS application expertise
The WINS Developer / SME will design, develop, and maintain WINS-based solutions, ensuring seamless integration with PolicyCenter and other insurance systems. This role requires deep functional and technical knowledge of WINS, strong COBOL programming skills, and experience in insurance domain processes.
Key Responsibilities
• Analyze business and functional requirements related to WINS and translate them into technical specifications.
• Develop, enhance, and maintain WINS application components using COBOL and mainframe technologies.
• Perform integration with PolicyCenter and other Guidewire modules, ensuring accurate data mapping and transaction processing.
• Conduct root cause analysis for production issues and provide timely resolutions.
• Collaborate with business analysts, QA teams, and client stakeholders to ensure delivery quality.
• Support phased migration strategies and roadmap execution for WINS modernization or sunsetting initiatives.
• Document functional and technical workflows, including mapping logic for transactions like audits, cancellations, and endorsements.
• Provide SME-level guidance on WINS dependencies, assumptions, and integration points.
• Participate in code reviews, performance tuning, and compliance with security standards.
Required Skills (Expanded)
Mainframe Development Expertise
• COBOL, JCL, VSAM, DB2, CICS, and mainframe utilities.
• Strong debugging and performance tuning skills.
WINS Application Knowledge
• Deep understanding of WINS architecture, transaction flows, and audit logic.
• Ability to analyze legacy code and identify dependencies.
Integration & Mapping
• Experience integrating WINS with Guidewire PolicyCenter and other insurance systems.
• Knowledge of data mapping for policy transactions (new business, renewals, endorsements, cancellations).
Insurance Domain Expertise
• Commercial Auto, Workers Compensation, and policy servicing processes.
• Familiarity with rating, underwriting, and audit workflows.
Tools & Methodologies
• JIRA for Agile/Scrum project tracking.
• Change management tools (Control-M).
• Familiarity with DevOps practices for mainframe environments.
Soft Skills
• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Ability to mentor junior developers and guide cross-functional teams.
Preferred Skills
• Experience with modernization initiatives (e.g., migration from WINS to modern platforms).
• Knowledge of AI-assisted reverse engineering for legacy systems.
• Exposure to cloud integration strategies for insurance applications.
Laboratory Assistant-- DAVDC5689409
Grafton, MA job
Now Hiring: Third Shift Laboratory Support Technician (Onsite)
Shift: Tuesday - Saturday | 1:00 AM - 5:30 AM
Pay: Up to $22/hr
We are seeking reliable, motivated, and fast-paced individuals to join our team as Third Shift Laboratory Support Technicians. This is an onsite role supporting a high-volume, production-based diagnostic laboratory. Candidates must be comfortable handling clinical specimens (with PPE) and working in a physically active environment.
Key Responsibilities
Support high-volume sample processing within a fast-paced laboratory setting
Handle specimens including blood, urine, fecals, and biopsies (PPE provided)
Maintain accuracy and efficiency while on your feet throughout the shift
Ensure compliance with safety procedures and sample handling standards
Maintain a clean, organized, and productive work area
Who Thrives in This Role?
We are looking for candidates with experience in fast-paced, high-volume environments, such as:
Lab Experience:
LabCorp, Quest Diagnostics, hospital labs
Processors, accessioners, phlebotomists
Vet Tech or Vet Assistant Experience:
Works best when paired with fast-paced experience (Amazon, FedEx, fulfillment, warehouse, production, or food service)
Recent Biology Graduates:
Must have demonstrated fast-paced work experience (research-only background is typically not a match)
Physical & Safety Requirements
Ability to sit, stand, and move for the full shift
Comfortable handling biological samples with PPE
Must have legs fully covered-no exposed skin at ankles
Ability to reliably commute to the North Grafton facility
Technical Account Manager
Stamford, CT job
About the job
Exceptional Service, Endless Improvement, Passionate People, and Honest and Forthright. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive
We're seeking a highly qualified Technical Account Manager to join our team. This strategic role serves as the primary liaison for assigned clients, addressing both technical escalations and business objectives. The ideal candidate will be client-focused, collaborative, exceptionally organized, and detail-oriented.
Responsibilities
Act as a strategic advisor, aligning client technology with business goals.
Deliver executive-level insights and communicate effectively with both technical and non-technical stakeholders.
Ensure client environments are secure, scalable, and optimized for performance and growth.
Develop IT roadmaps, lead business reviews, manage budgets, and uphold compliance standards.
Build and maintain strong client relationships, serving as the primary point of contact and escalation.
Mentor internal team members and foster collaboration across departments.
Identify gaps and partner with technical teams to scope and prioritize initiatives.
Ensure alignment with industry best practices and regulatory requirements.
Requirements
5+ years of experience in IT consulting, account management, or technical leadership, ideally within the MSP space.
Proven success in strategic IT planning, budgeting, and engaging with C-suite stakeholders.
Strong business acumen with the ability to align technology with business strategy.
Industry certifications (e.g., MCSA, VCP, CCNA) are a plus.
Proficiency with ConnectWise, Cisco, Meraki, Datto, VMware, Office 365, and advanced Mac OS support preferred.
Excellent multitasking, prioritization, and follow-through in a fast-paced, collaborative environment.
Highly organized, detail-oriented, and self-motivated with minimal supervision.
Must be able to pass a background check and hold a valid U.S. driver's license.