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Chiropractic assistant/office manager skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical chiropractic assistant/office manager skills. We ranked the top skills for chiropractic assistant/office managers based on the percentage of resumes they appeared on. For example, 35.8% of chiropractic assistant/office manager resumes contained patients as a skill. Continue reading to find out what skills a chiropractic assistant/office manager needs to be successful in the workplace.

15 chiropractic assistant/office manager skills for your resume and career

1. Patients

Here's how chiropractic assistant/office managers use patients:
  • Assisted in exercise and physical rehabilitation that included helping patients treat their chronic pain conditions.
  • Maintained accounts periodically, ensured about received payments and informed patients about due payments.

2. Front Desk

Here's how chiropractic assistant/office managers use front desk:
  • Performed opening and closing procedures as well as front desk duties for approximately 15 patients an hour according to office protocol.
  • Front desk duties including processing patients, data entry, insurance processing, maintain office calendar, billing, accounts receivables.

3. Insurance Verification

Here's how chiropractic assistant/office managers use insurance verification:
  • Performed daily office functions such as; Insurance Verification, Pre-Certifications and Referrals.
  • Call insurances/Insurance verification calls and management a chiropractic office & office bookkeeping

4. Scheduling Patient Appointments

Here's how chiropractic assistant/office managers use scheduling patient appointments:
  • Answer phone calls to assist in scheduling patient appointments, answer questions about our services provided and any insurance inquiries.
  • Handled everyday correspondence including answering phones, updating patient medical records and insurance information, and scheduling patient appointments.

5. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how chiropractic assistant/office managers use patient care:
  • Provided assistance with general patient care and physical therapy.
  • Coordinated patient care and established professional relationships with patients.

6. Physical Therapy

Here's how chiropractic assistant/office managers use physical therapy:
  • Perform electric stimulation and ultrasound therapy, assist with acupuncture patients, explain and demonstrate physical therapy exercises.
  • Provided physical therapy, x-rays and examinations as required by physicians.

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7. Insurance Claims

Here's how chiropractic assistant/office managers use insurance claims:
  • Ensured that all insurance claims were filed within established departmental guidelines.
  • Processed and investigated patient information including medical records and insurance claims.

8. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how chiropractic assistant/office managers use payroll:
  • Processed and submitted payroll timely and accurately.
  • Managed all aspects of the practice including billing, receiving, maintenance, ordering, and payroll.

9. Patient Flow

Here's how chiropractic assistant/office managers use patient flow:
  • Develop marketing strategies to increase community awareness and new patient flow.
  • Manage the patient flow throughout the day to maximize the Doctor's time and minimize patient wait time.

10. Patient Accounts

Patient accounts are a part of a hospital information system that is used for storing financial data, keeping a record of healthcare costs, and providing information regarding patient billing. It deals with the financial aspects of the healthcare setting.

Here's how chiropractic assistant/office managers use patient accounts:
  • Implemented Patient Accounting System upgrade to enable online appointment scheduling and reduce resources required to perform account reconciliation.
  • Approved and reviewed adjustments and credits to patient accounts within established departmental guidelines.

11. Traction

Here's how chiropractic assistant/office managers use traction:
  • Observed and performed patient's therapies such as, electric muscle stimulation, mechanical traction and acupuncture.
  • Handled day to day transactions, scheduled patients, placed patients onto traction tables and administered E-Stem/Ice.

12. Hippa

HIPAA, which stands for Health Insurance Portability and Accountability Act, is a United States federal statue created, enacted, and turned to law in 1996, which whose primary purposes were to modernise the healthcare systems in the United States, secure and generally enhance the management of that personal information of patients that was in the hands of healthcare facilities, such as hospitals and insurance companies, and to enable the providing of healthcare and insurance to more people.

Here's how chiropractic assistant/office managers use hippa:
  • Managed customer service, operations and patient records in compliance with HIPPA regulations, and managed customer scheduling.
  • Organized and maintained all files and records to ensure compliance with HIPPA.

13. Insurance Billing

Here's how chiropractic assistant/office managers use insurance billing:
  • Assisted the doctor with scheduling, stats, reviews, product orders, insurance billing/ verification and intake new patient registering.
  • Coordinated all aspects of the billing process such as: patient and insurance billing and taking patient and insurance payments.

14. Medical Billing

Here's how chiropractic assistant/office managers use medical billing:
  • Answered phone calls, filing, medical billing, coding, processed payments, and prepped for multiple doctors.
  • Compile, copy, sort, and file patient records, medical billing and posting accounts receivable.

15. Medical History

Here's how chiropractic assistant/office managers use medical history:
  • Prepared patient's medical history from records into our EMR system for the following week's schedule.
  • Coordinated with outside Clinics and individual Providers regarding insurance referrals, treatment authorizations, medical clearance and medical history reports.
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List of chiropractic assistant/office manager skills to add to your resume

Chiropractic assistant/office manager skills

The most important skills for a chiropractic assistant/office manager resume and required skills for a chiropractic assistant/office manager to have include:

  • Patients
  • Front Desk
  • Insurance Verification
  • Scheduling Patient Appointments
  • Patient Care
  • Physical Therapy
  • Insurance Claims
  • Payroll
  • Patient Flow
  • Patient Accounts
  • Traction
  • Hippa
  • Insurance Billing
  • Medical Billing
  • Medical History
  • Insurance Benefits
  • Insurance Payments
  • Patient Education
  • Patient Charts
  • HIPAA
  • Insurance Forms
  • Electrical Stimulation
  • Vital Signs
  • Health Insurance
  • EOB
  • CPT
  • Bank Deposits
  • Insurance Coverage
  • Massage Therapy
  • Office Procedures
  • Patient Payments
  • EMR
  • Office Management
  • Office Operations
  • Patient Billing
  • Medicaid
  • Accounts Receivables
  • Patient Exams
  • Blood Pressure
  • EHR
  • Office Equipment
  • ICD-9
  • Health Fairs
  • Insurance Eligibility
  • QuickBooks
  • MRI
  • Insurance Carriers
  • Treatment Rooms
  • Cervical

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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