The Senior Manager of Investor Relations plays a critical role in developing, refining, and communicating the company's financial and strategic narrative to the investment community. Reporting to the Senior Director of Investor Relations, this high-visibility role drives key day-to-day and long-range IR initiatives, including earnings preparation, capital-markets messaging, competitive analysis, and targeted investor engagement. The Senior Manager must be highly detail-oriented, intellectually curious, and capable of producing executive-ready work with minimal direction, translating complex business dynamics into clear, compelling communication. The role collaborates broadly across the organization, manages key vendor relationships, and continuously advances IR processes, tools, and analytical capabilities, including the effective use of advanced AI technologies. This is a hands-on, high-ownership role for someone who independently builds, refines, and elevates deliverables to executive standards, thriving in high-stakes, fast-paced environments.
RESPONSIBILITIES:
Own the operational execution of the quarterly earnings process, leading preparation, coordination, and quality control of all deliverables - including drafting CEO/CFO scripts, investor presentations, Q&A materials, and internal briefing documents - ensuring accuracy, insight, and executive readiness while incorporating direction on final messaging.
Collaborate cross-functionally to gather inputs, validate data, challenge assumptions, and refine IR materials; provide clear guidance on required information and proactively strengthen analytical and narrative frameworks.
Proactively identify emerging themes, investor concerns, and peer developments, translating them into actionable insights for senior leadership.
Maintain and elevate IR operating rigor by managing calendars, checklists, process documentation, and compliance workflows; serve as a gatekeeper for accuracy, consistency, and governance across IR materials.
Conduct deep financial, competitive, and industry analysis to inform messaging, anticipate investor questions, and support leadership decision-making; deliver polished, insight-rich, executive-ready reports distilling complex business dynamics into clear implications.
Lead project management for investor events and engagements, preparing comprehensive briefing books and meeting materials and overseeing logistics, scheduling, and follow-up to ensure flawless execution.
Maintain best-in-class IR databases, CRM systems, and market intelligence resources, leveraging them to support outreach, targeting analytics, and executive reporting.
Manage day-to-day relationships with key vendors, ensuring data quality, resolving issues, and recommending enhancements to maximize value.
Respond to routine investor inquiries with timely and accurate information, escalating complex or sensitive questions as appropriate.
Drive AI-enabled process, tooling, and capability improvements, introducing best practices and AI-enabled enhancements that increase productivity, deepen analytical insights, enhance reporting, and meaningfully scale the impact of the IR function.
QUALIFICATIONS:
Employment Experience
7+ years of experience in investor relations, equity research, investment banking, strategic finance, corporate strategy, consulting, or comparable roles.
Demonstrated experience managing complex workflows, deadlines, and deliverables with minimal oversight.
Proven experience producing executive-level communication in fast-paced, detail-critical environments.
Technical Skills
Strong financial modeling skills and deep familiarity with valuation methodologies.
Proven ability to leverage AI tools to accelerate execution, increase accuracy, and generate high-quality insights.
Advanced proficiency in Microsoft PowerPoint and Excel; experience with IR platforms, CRM systems, and market data tools a plus.
Additional Skills & Competencies
Exceptional writing and communication skills with unwavering attention to detail and a commitment to accuracy.
Demonstrated ability to operate independently, manage multiple priorities, and deliver high-quality work under tight timelines.
Strong organizational skills and a proactive, resourceful, problem-solving approach; willingness to “roll up sleeves.”
Ability to comfortably toggle between detailed financial analysis and high-level strategic messaging, translating complexity into clear, executive-ready deliverables.
Collaborative mindset with the ability to build trust, influence cross-functional partners, and navigate an organization, paired with the maturity to engage effectively with senior stakeholders.
Education Requirements
• Bachelor's degree required; MBA, MA, or other advanced degree preferred.
• IRC, CFA, and PMP designations are a strong plus.
Salary Range
The salary range for this position is $129,723.00 to $152,424.00 annually. In addition to the annual salary, this role is eligible for an annual bonus based on the terms of Choice's Management Incentive Plan (MIP).
Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:
Competitive compensation and benefits, including medical, dental, and vision coverage
Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
Financial benefits for retirement and health savings
Employee recognition programs
Discounts at Choice hotels worldwide
About Choice
Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We're the hotel company for those who choose to bet on themselves - the striver, the dreamer, the entrepreneur - because that's who we are, too.
At Choice, we are united by the simple belief that tomorrow will be
even
better than today - for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward - giving our work at Choice a purpose larger than our business.
Our corporate office locations:
North Bethesda, MD - Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.
Scottsdale, AZ - Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.
Minneapolis, MN - Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.
Field/Remote - Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.
Choice's Cultural Values
Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity
Choice's Leadership Principles
Act with Intention | Lead with Authenticity | Grow & Deliver
$129.7k-152.4k yearly Auto-Apply 8d ago
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Regional Vice President, Franchise Sales Development
Choice Hotels 4.6
Remote Choice Hotels job
Must reside in or be willing to relocate to the geographic market area (Mid-Atlantic and Northeast)
Choice Hotels is seeking a driven and accomplished Regional Vice President, Franchise Sales Development to join our Extended Stay Franchise Sales Team. This role focuses on expanding our Everhome Suites and WoodSpring Suites portfolio through new construction projects in the Mid-Atlantic/Northeast regions. As a key contributor, you will identify and engage qualified developers, investors, and ownership groups, managing relationships from initial contact through executed franchise agreements. This high-impact role offers significant earning potential tied directly to effort and results.
RESPONSIBILITIES:
Sales Execution
Execute the Market Area Strategic Business Plan and build a pipeline of prospective franchisees to meet or exceed goals for new construction.
Manage the contract/approval process and collaborate with internal teams to ensure timely application processing.
Assist franchisees with financial programs, site selection, and partnership opportunities.
Collaborate with Portfolio Management to upgrade/replace inventory and ensure brand identity compliance.
Communicate and manage internal relationships with Area Directors, Brand Leaders, and other stakeholders.
Industry/Market Strategy & Activities
Perform competitive and SWOT analyses of the assigned Market Area.
Stay informed on industry developments and market trends; adjust strategies accordingly.
Build relationships with finance, construction, hotel development, and related communities.
Represent Choice Hotels at trade shows, franchise events, and development forums.
Lead the full sales cycle - from lead generation and financial vetting to franchise negotiation and contract execution.
Maintain a strong pipeline through CRM management and targeted outreach.
Collaborate with internal teams to ensure seamless transitions from sale to hotel opening.
QUALIFICATIONS:
Employment Experience
3-5 years of successful hospitality franchise sales or hotel development/real estate transaction experience in the geographic market area preferred.
Alternatively, a strong history of successful B2B sales involving multimillion-dollar products/services through complex sales processes.
Technical Skills
Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel).
Experience with CRM applications.
Additional Skills & Competencies
Strong negotiation and influencing skills.
Excellent communication and presentation abilities.
Strong interpersonal skills and professional demeanor.
Analytical thinking and business acumen.
Deep understanding of the hotel industry and competitive brands.
Education Requirements
Bachelor's degree in Business, Marketing, or related field preferred, or equivalent combination of education and work experience.
Other Requirements
Ability to travel up to 75%.
Must reside in or be willing to relocate to the geographic market area.
SALARY RANGE:
Earnings potential for this role is up to or above $430,000 in total cash compensation. This includes both sales commission and annual base salary for the role. Sales commissions are variable based on performance.
Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:
Competitive compensation and benefits, including medical, dental, and vision coverage
Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
Financial benefits for retirement and health savings
Employee recognition programs
Discounts at Choice hotels worldwide
About Choice
Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We're the hotel company for those who choose to bet on themselves - the striver, the dreamer, the entrepreneur - because that's who we are, too.
At Choice, we are united by the simple belief that tomorrow will be
even
better than today - for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward - giving our work at Choice a purpose larger than our business.
Our corporate office locations:
North Bethesda, MD - Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.
Scottsdale, AZ - Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.
Minneapolis, MN - Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.
Field/Remote - Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.
Choice's Cultural Values
Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity
Choice's Leadership Principles
Act with Intention | Lead with Authenticity | Grow & Deliver
$102k-153k yearly est. Auto-Apply 41d ago
Attendant Room Suites Hotel
Intercontinental Hotels Group 3.9
Cleveland, OH job
Role Purpose As a Room Attendant - you'll make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last minute work done. Key Accountabilities
* You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests.
* Help guests - you'll be happy to help if someone needs a toothbrush or directions for example.
* Keep your supervisor updated on room service progress and alert them to any repairs needed
* Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed.
* Be organised - keep on top of supplies and amenities and always try to minimise waste.
* Reunite items with owners - and log any lost and found property.
* Look smart - wear your uniform with pride.
* Other ad-hoc duties - unexpected moments when we have to pull together to get a task done.
* Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.
* Report, turn in, and/or log all lost and found items according to established procedures.
* Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
* May regularly assist with deep cleaning projects.
* May have turndown duties.
* May assist with other duties as assigned.
Key Skills & Experiences
* It's a physical role and you'll be on your feet most of the day, so fitness is important.
* Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
* You'll might need to bend and kneel to complete some activities.
* Literacy skills - reading, writing and basic maths skills.
* Flexible attitude to shifts - you may need to work nights, weekends and/or holidays.
The rate of pay for this role is $16.95 per hour.
$17 hourly Auto-Apply 60d+ ago
Open Apply
Hotel 4.2
Remote job
Think you'd be a great addition to @hotel but don't fit any of the open roles?
Drop your resume and a quick introduction to who you are and how you could add value to the team
$27k-33k yearly est. Auto-Apply 60d+ ago
Chef Exec Sous InterContinental Hotel & Conference Center
Intercontinental Hotels Group 3.9
Cleveland, OH job
Supervise day-to-day activities of the Sous Chefs and other culinary personnel to achieve compliance in food preparations, presentation, and quality. Assist with employee training and scheduling. Adhere to federal, state and local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Serve as Executive Chef in his/her absence.
At InterContinental Hotels we want our guests to relax and be themselves which means we need team members to:
* Be you - by being natural, professional and personable in the way you are with people
* Get ready - by taking notice and using your knowledge so that you are prepared for anything
* Show you care - by being thoughtful in the way you welcome and connect with guests
* Take action - by showing initiative, taking ownership and going the extra mile
Duties and Responsibilities
FINANCIAL RETURNS
* Oversee methods of preparation, portion sizes, and timeliness of food preparation; control food usage to minimize waste.
* Assist the Executive Chef in creating and testing new recipes and maintaining updated and accurate documentation and costing of all dishes prepared and sold in the food and beverage facilities.
* Maintain procedures to (1) ensure the security and proper storage of food and beverage products, kitchen inventory and equipment, (2) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (3) to minimize waste and control costs.
PEOPLE
* Recommend and initiate salary, disciplinary, or other staffing/human resources - related actions in accordance with company rules and policies. Alert management of potentially serious issues.
* Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Catering, Banquets, Maintenance, and Guest Services. Assist sales, catering, and banquet staffs with banquets, parties and other special events.
* Interact with outside contacts:
* Guests - to ensure their total satisfaction
* Vendors - to order supplies and equipment and ensure best prices and quality
* Health Department and other regulatory agencies - regarding safety matters and kitchen inspections
* Review the following day's menus and complete requisitions for food and supplies needed from various storerooms; maintain inventory control procedures. Assist with the regular inventory of food and kitchen supplies; order items as necessary to maintain adequate inventory levels.
* Assist in developing new menus and concepts to keep up with business and industry trends.
GUEST EXPERIENCE
RESPONSIBLE BUSINESS
* Supervise of day-to-day operations and assignments of the culinary staff, communicate goals, and assign/schedule work. Assist with the communication and enforcement of formal policies and procedures.
* Assist the Executive Chef in determining the minimum and maximum stocks of all food, material and equipment.
* Ensure that all kitchen equipment, including but not limited to sinks, stoves, grills, hoods, coolers, freezers, etc., are in proper operational condition and are cleaned on a regular basis. Ensure that all kitchen areas and related storerooms are cleaned, mopped, and properly stocked according to anticipated business volume and in accordance with sanitation and health department requirements. Notify Engineering immediately of any maintenance and repair needs.
* May serve as Manager on Duty or perform other duties as assigned.
aCCOUNTABILITY
Supervises culinary employees in a large full-service, luxury, or resort hotel with multiple major food and beverage outlets, and banquet facilities catering to more than 500 people.
QUALIFICATIONS AND REQUIREMENTS
Completion of a high school diploma or equivalent, and three years of experience as a chef, or equivalent combination of education and culinary/kitchen operations experience. Degree or certificate in culinary arts preferred.
This job requires ability to perform the following:
* Carrying or lifting items weighing up to 50 pounds
* Moving about the kitchen
* Handling food, objects, products and utensils
* Bending, stooping, kneeling
Other:
* Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company..
* Reading and writing abilities are utilized often when completing paperwork and management reports, ordering and receiving inventory, and giving and receiving instructions.
* Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
* Problem solving, reasoning, motivating, organizational and training abilities are used often.
* Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
* May be required to work nights, weekends, and/or holidays.
Salary for this role is 93K with a potential to earn a 15% yearly bonus.
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
$48k-69k yearly est. Auto-Apply 1d ago
Staff Accountant InterContinental Hotel Cleveland
Intercontinental Hotels Group 3.9
Cleveland, OH job
Perform basic professional accounting duties under supervision to maintain control over expenses, income, assets and liability of the hotel to ensure the security of the assets of the company in a centralized accounting environment. At InterContinental Hotels we want our guests to relax and be themselves which means we need team members to:
* Be you - by being natural, professional and personable in the way you are with people
* Get ready - by taking notice and using your knowledge so that you are prepared for anything
* Show you care - by being thoughtful in the way you welcome and connect with guests
* Take action - by showing initiative, taking ownership and going the extra mile
Duties and Responsibilities
FINANCIAL RETURNS
* Perform or assist in the performance of month-end closing. Input and reconcile all income for closing. Prepare reports, verify Trial Balance, and run Financial Statements for management review.
* Input General Ledger entries and journal vouchers as required. Ensure daily transactions are posted and updated in a timely manner and in accordance with generally accepted accounting principles. Maintain control over bookkeeping functions for the hotel to include preparation and review of information posted to subsidiary ledgers as needed.
* Prepare tax reconciliations, payments, reports and investigation as needed. Maintain necessary records and back up documents required to balance taxes. Complete monthly, quarterly and annual tax filing as required by the state, city and federal agency.
* Perform or assist in performing balance sheet reconciliations and bank reconciliations.
* May review and verify accounts payable input and output, accounts receivable posting and billing, and maintain the daily income report, ensuring all necessary schedules are completed in a timely manner.
PEOPLE
* May ensure other accounting clerical staff members are properly trained and have the tools and equipment needed to effectively carry out their job functions.
* Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Catering, Sales, Reservations, Accounting, and Front Office.
GUEST EXPERIENCE
* Interact with outside contacts:
* Guests - to resolve billing disputes and answer questions; to provide service to accounts
* Regulatory agencies - to ensure compliance with governmental regulations and contractual agreements as needed; to coordinate external audits
* HMG Accounting staff and Dir Regional Hotel Finance - to obtain or provide information
RESPONSIBLE BUSINESS
* Participate in the taking of inventories and verification of extensions on a monthly basis.
* Prepare daily, weekly and monthly reports in accordance with reporting calendars, ensuring that all reports are submitted on a timely basis.
* May assist the Financial Accountant, Dir Area Hotel Finance, Dir Hotel Finance and/or Assistant Dir Hotel Finance with preparation of the Budget, Strategic Plan, and Goals program. Perform financial and statistical analysis, forecasting, and complete special projects as needed.
* May perform additional accounting functions such as reconciling gratuities for payroll, maintaining contract logs, auditing or approving payments to vendors or agencies, reviewing the work of Income Auditors, etc.
* May assist with other duties as assigned.
aCCOUNTABILITY
This job performs basic professional accounting duties for a large full service hotel or a cluster of hotels. This is the entry-level professional position in the hotel accounting series.
QUALIFICATIONS AND REQUIREMENTS
Some College plus 1 year hotel accounting or auditing experience, or an equivalent combination of education and experience. Bachelor's degree in Finance, Accounting, Business Administration, or related field preferred. Must speak fluent English.
This job requires ability to perform the following:
* Carrying or lifting items weighing up to 25 pounds
* Communicating with other people
Other:
* Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
* Problem solving and reasoning abilities are used often.
* Must be able to devise, prepare and maintain spreadsheets using various software systems, and must have knowledge of computerized financial reporting systems and programs.
* May be required to work nights, weekends, and/or holidays.
Rate of pay for position is $20.50/hr.
$20.5 hourly Auto-Apply 39d ago
Laundry Attendant - Marriott University of Dayton / Dayton, OH
Marriott Dayton 4.6
Dayton, OH job
Marriott at the University of Dayton is Now Hiring a Full Time Laundry Attendant. $14.00 /hr
Our "Heart of the House" Associates keep our Guests coming back! You are the key contributors to keeping our hotel clean, fresh, and sparkling every day!
Role Responsibilities: Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Visually inspect tools, equipment, or machines (e. g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.
Here are some reasons our associates like working for us:
Our Benefits (applies to Full Time Associates Only)
Competitive Pay
Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental
401K Retirement Program with company contribution - FREE MONEY!
Group Life Insurance equal to your annual salary
Voluntary Short and Long Term Disability Programs
Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon
Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price.
Why Concord?
Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
$14 hourly 3d ago
Steward Holiday Inn
Intercontinental Hotels Group 3.9
Cleveland, OH job
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we'd love to give you a warm welcome to the Holiday Inn️ family.
$20k-30k yearly est. Auto-Apply 25d ago
Maintenance Engineer
Marriott 4.6
Beavercreek, OH job
PURPOSE OF POSITION: Performs routine and preventive maintenance to guest rooms, interior and exterior needs of the facility and to all mechanical equipment.
REPORTS TO: Maintenance Supervisor and Chief Engineer
MINIMUM QUALIFICATIONS: Able to climb ladders.
Able to lift at least 50 pounds
Demonstrate good eye hand coordination. Demonstrate the ability to walk and stand for extended times.
Prior Basic painting & drywall experience
Prior customer service experience
RESPONSIBILITIES/DUTIES:
Completes daily, weekly and monthly checklists
Install electrical wiring and devises
Performs preventive maintenance on equipment
Performs painting and drywall repair throughout the building
Responds to emergency maintenance requests as needed
Assists with renovation and remodeling of facilities
Basic plumbing repairs to toilets and faucets as needed
Maintains records of scheduled maintenance records
Properly communicates daily with internal departments
Responds to Front Office and Housekeeping requests in a timely manner
Provides team members and members of management updates on varying projects
Keeps mindful of costs when performing duties
Maintains a well-organized work station and environment
Does not enter guest rooms without checking first of vacancy status
Maintain ongoing knowledge of all chemicals used, SSDS procedures
Practice and execute Lock-Out Tag-Out
Practice and execute Compass Points daily
Responsible for all hotel and company tools - ensuring good wear and replacement, returning back to its place of origin when not in use. Team Members are never allowed to take any company or property tools or equipment home
As a team member, assist other team members and departments as available, as trained and as best as possible
General Notes
This is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as assigned by the supervisor.
Management reserves the right to change this , job responsibilities, duties, and working hours as needs prevail.
If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualify team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company.
The Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.
Supplemental pay
Bonus pay
Benefits
Other
$32k-41k yearly est. 60d+ ago
Houseperson InterContinental Hotel and Conference Center
Intercontinental Hotels Group 3.9
Cleveland, OH job
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
$22k-28k yearly est. Auto-Apply 29d ago
Director of Housekeeping
Marriott 4.6
Cleveland, OH job
**Additional Information** Relocation Assistance Available **Job Number** 25199421 **Job Category** Housekeeping & Laundry **Location** The Ritz-Carlton Cleveland, 1515 West Third Street, Cleveland, Ohio, United States, 44113VIEW ON MAP (********************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $69,000 - $90,000 annually
**Bonus Eligible:** Y
**JOB SUMMARY**
Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for inspecting areas of responsibilities and following up with a plan for improving results.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 3 years experience in housekeeping or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in housekeeping or related professional area.
**CORE WORK ACTIVITIES**
**Managing Housekeeping Operations and Budgets**
- Ensures compliance with all housekeeping policies, standards and procedures.
- Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate.
- Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to ensure adequate supplies.
- Supervises an effective inspection program for all guestrooms and public space.
- Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
- Ensures all employees have proper supplies, equipment and uniforms.
- Communicates areas that need attention to staff and follows up to ensure understanding.
- Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
- Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
**Conducting Human Resources Activities**
- Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them.
- Schedule employees to business demands and for tracks employee time and attendance.
- Ensures employees understand expectations and parameters.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.
- Observes service behaviors of employees and provides feedback to individuals.
- Ensures employee recognition is taking place on all shifts.
- Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
- Participates in employee progressive discipline procedures.
- Review employee satsifaction results.
- Participates in interviewing and hiring of team members with the appropriate skills.
**Ensuring Exceptional Customer Service**
- Sets a positive example for guest relations.
- Participates in the development and implementation of corrective action plans to improve guest satisfaction.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Responds to and handles guest problems and complaints.
- Strives to improve service performance.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$69k-90k yearly 12d ago
Server Holiday Inn AM Shift
Intercontinental Hotels Group 3.9
Cleveland, OH job
Role Purpose Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As a Restaurant Server, you'll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest's experience to their unique tastes, you'll create memories as delightful as the dishes.
Key Accountabilities
* Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you'll turn our high standards into memorable meals for every guest.
* Own your kitchen - keep on top of supplies and equipment, and minimise waste.
* Tell your supervisor or duty manager about any unsafe equipment, low supplies or safety incidents.
* Help create a safe space by following our safety procedures and wearing necessary protective equipment.
* Be cleaner than clean - meet or exceed local cleanliness and hygiene laws.
* Help with washing up and other kitchen duties when needed.
* Give guests a better experience by helping with any queries or advice.
* Wear your uniform with pride.
* Take on other ad-hoc duties when the whole team needs to pull together.
Key Skills & Experiences
* Strong - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
* Literate - you'll need a good grasp of reading, writing and basic maths.
* Flexible - night, weekend and holiday shifts are all part of the job.
* Compliant - as well as meeting local laws on food handling and serving alcohol, you'll be above the minimum age required and fluent in the local language.
* Articulate - a great communicator, you'll be warm, welcoming and easy to talk to.
The hourly pay rate for this role is $11.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
$11 hourly Auto-Apply 1d ago
Assistant Project Manager, Development Management
Marriott Vacations Worldwide 4.6
Remote job
This role will work on-site during specific periods of construction; Corporate Headquarters at other times (typically 4 days a week, 1 day working from home).Job Summary
The Assistant Project Manager, Development Management
(internal title: Project Manager I, Development Management A&C)
is responsible for:
Leads, manages and coordinates independent contractors and/or vendors that may be awarded outside of main works or scope of large general contractor agreements.
Project types include ancillary/resort capex, reserve replacement and sales center delivery and renovations with experience and proven record of single project capital expenditure
Provides flexible support to all A&C disciplines, i.e., Program Management, A&D, Cost Estimating, Central Services and CRPM on an as-needed project-specific basis. Key responsibilities extend to all aspects of the development process.
Works closely with the Project Managers and Project Teams to prepare comprehensive action plans, including resources, timeframes and budgets for projects. Performs various coordinating tasks including schedule and risk management, along with administrative duties including maintaining current comprehensive set of project documentation and handling financial queries.
Supports individual project managers and/or projects, manages daily administrative duties following all company policies and procedures, ensures uniform and professional written documents, project analysis and status reports, maintains project documentation, project finances and handles financial queries and resolves job cost and project expense discrepancies.
Expected Contributions
Preconstruction and Project Delivery
Provides on-site project management throughout the entire project schedule being present on-site at the property whenever any Contractor is present at the property.
Provides site logistics coordination to ensure that all project trades are working in designated areas to not interfere with each other.
Prepares presentations for A&C deliverables and project presentations.
Visits the site (* Is located on site) to monitor construction progress and proactively work to solve problems.
Maintains comprehensive and updated project records and documentation.
Works closely with A&C Leadership to issue all appropriate legal paperwork (e.g. contracts and terms of agreement).
Coordinates project management activities, resources, equipment, and information.
Performs other (* on-site) project management and project administrative related job duties as assigned.
Assists management with all aspects of the Project.
Helps prepare detailed budgets and budget breakdowns within job costing and reporting systems based on CGC/BOD budget or funding approvals.
Assists A&C Leadership in the review and preparation of all change management records and change order administration that may occur on the project.
Reviews invoicing for completeness and accuracy including coding. Coordinates with consultants and contractors directly to provide corrections and/or revisions to payment requisitions and supporting documentation.
Sources consultants and contractors, prepares the Request for Qualifications (RFQs), Request For Proposals (RFPs), Bids and complies with all applicable procurement policies and procedures.
Prepares Request for Proposals, transmits to short-listed design consultants, receives all submitted proposals, prepares synopsis of those proposals including personal evaluation/comments.
Prepares and reviews written documents (e.g., RFPs, contracts, daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.
Responsible for overall project procurement management (internal and/or external parties or vendors) to ensure timely completion of assigned project(s).
Ensure compliance with all executed contracts as required per project(s).
Monitors the procurement of any Owner furnished equipment and materials and monitors stocks levels to timely handle inadequacies and meet production schedules.
Collates, catalogs and processes for payment all invoices and related data regarding Furniture, Furnishings and Equipment (FF&E) procurement for turn-key commissions.
Conducts market research, provides analysis and maintains library of qualified consultants and vendors.
*Conducts onsite inspections during specific periods of construction to determine if project Contractors are completing contractual scope of work on an ongoing basis. Escalate any differences to Project Manager or Senior leader responsible for the project in a timely manner.
Assists with analyzing project risks and opportunities.
Works with A&C Leadership to eliminate blockers.
Monitors project progress and assists A&C Leadership to resolve any issues that arise.
* Documents and tracks any issues or problems that occur on Projects and the resolutions
Breaks projects into realistic and achievable actions and detailed activities with set timeframes.
Coordinates and facilitates timely completion of deliverables required to expedite specified tasks.
Supports project coordination and trade scheduling by holding meetings and/or conversations as necessary to ensure that all trades are on track to complete the project(s) according to schedule.
Assists A&C Leadership and project team with schedule management.
Use tools to monitor working hours, plans and expenditures.
Visits the project sites (* Is assigned to a specific project location), to coordinate with design team to develop adequate design documents for construction requirements.
*Oversees a check-in/check-out log for the property, which shall be used by all Contractors' agents, employees, and representatives.
Quality Compliance and Assurance
Develops knowledge and understanding of Corporate and MORI processes, policies, and procedures.
Assists with maintaining, updating and tracking project entitlements and approvals for all project(s).
* As required and authorized, liaises with all governmental authorities having oversight over the projects, including, but not limited to, inspectors from the AHJ, to ensure that they have access as required to complete their work.
Creates and maintains comprehensive project documentation, plans and reports.
Ensures standards and requirements are met through conducting quality assurance tests.
Maintains safe and clean working environment by enforcing procedures, rules, and regulations.
* Monitors onsite operations during specific periods of construction, to help ensure all project Contractors and employees, agents and representatives of the project are following site protocols for safety & security. Escalate areas of concern to Project Manager or Senior leader responsible for the project in a timely manner.
Maintains project data base by entering and backing up data and assures the project records are detailed and organized according to the best practices and standard of care.
Business Relationships
Updates project cost data as required to ensure project is completed within approved budget including but not limited to "Estimate at Completion" (EAC) forecasts and confirms processes are aligned. Refers to A&C Leadership for guidance and strategy where EAC deviates from approved project budget.
Provides cost and schedule information for and participates in the preparation of the period Project Timeline Updates, Dashboard & Trends Reports, Development Status Reports, and summaries of Risks & Opportunities.
Liaises with Operations and Feasibility to identify and define requirements, scope and objectives.
Coordinates and attends Project kick-off meetings
Coordinates and participates in meetings with design consultants, general contractors and consultants to ensure consistency of message and maintain efficient, effective lines of communication documenting meeting action items.
Welcomes (* Manages) internal and external guests.
* Works with any visitors to the Property to ensure that they follow Resort policy for access to the Property.
Initiates, updates, and recommends the on-site assembling and dissemination of information required to ensure timely and appropriate status reporting, progress measurement, and “Estimates to Completion” for project stakeholders. It includes storage and ultimate disposition of project information.
* Provide Project status reports to A&C team members on a weekly if not more frequent basis to include:
Number of trade employees that are at the Property from each Project Contractor.
Number of Manager employees that are working at the Property.
Projects' progress as it relates to the baseline schedule for the Projects.
Issues log tracking to include resolution.
Safety/Security/Policy violations by specific individual Project Contractor's employees, as such violations are determined by the Field Coordinator.
Status of permitting and inspections.
Acts as the point of contact and communicates project status to all participants.
Candidate Profile
Education
Bachelor's degree in a related technical field from an accredited university, and up to two (2) years of work experience as an Owners' Representative in Hospitality, Resort Design, Construction Management, or Project Management.
- OR -
High school diploma/G.E.D. equivalent and a minimum of three (3) years of equivalent work experience in design and construction industry as owner's development/project manager with responsibility for design and delivery for multiple simultaneous projects with specific documented experience in Project Planning, Design and Construction Management.
Skills & Attributes
Work in a team-oriented environment with a number of professionals with different work styles and support needs.
Ability to seek direction/approval on essential matters, yet work with minimum supervision, using professional judgment and diplomacy.
Ability to follow through on action lists and priorities with attention to deadlines and details.
Strong organizational, planning, administrative, multi-tasking, prioritization, and problem-solving skills.
Strong consulting skills and ability to interface with senior business leaders
Strong communication skills with the ability to respond clearly, succinctly and promptly.
Ability to work under pressure in a positive professional manner and to be flexible and adaptive to change.
Flexibility, adaptability, and the capability to manage and prioritize multiple and conflicting priorities and tasks.
Ability to read and interpret blueprints and technical specification
Working knowledge and use of Microsoft Project, with ability to:
customize, progress and update project schedules
Setup initial project template schedules
Computer Skills:
Computer literacy to facilitate the maintenance of Development Status Reports (DSR), Project Status Reports (PSR), Scorecards, etc. for assigned regions and/or projects within the prescribed computerized management systems and platforms.
Proficiency with Microsoft 365 (Word, Outlook, Excel, PowerPoint, Microsoft Teams and SharePoint).
Knowledge of PMWeb or prescribed Project Management platform/systems.
Physical Job Requirements:
Available and willing to accept assignments
on job sites that are remote from the company headquarters or regional offices and/or
project assignments "in the field" as required and with extended stays at construction locations.*
Note: Assignments in the field may be US-domestic or international as required, and the associate is expected to have a passport available for international travel.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
$51k-76k yearly est. Auto-Apply 6d ago
Guest Relations Coordinator
Marriott International 4.6
Cleveland, OH job
Assist members and guests with the pre-arrival process, arrival/check-in, member activities/experiences, problem resolution and member departure/check-out. Conduct pre-calls to arriving members, make pre-arrival arrangements, grocery orders, amenity orders, and handle any other member arrival requests. Review and log preferences/traces in computer system. Contact members for pre-departure calls. Handle Front Office duties, including check-in/check-out, prepare arrival packets and departure folios, perform audit checklists, prepare and distribute welcome packages, process billing and perform administrative duties. Respond to requests for visitor information, special arrangements, activities or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from members/guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with reservation services. Assist with Bell/valet services for owners when requesting their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in computer system and logbooks.
Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all members and guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$24k-29k yearly est. Auto-Apply 39d ago
Esthetician
Marriott International 4.6
Avon, OH job
Provide waxing and skincare services to guests. Assess guest needs, inquire about contraindications, and examine skin, hair, or nails to evaluate condition, appearance, and appropriateness of scheduled service. Determine and advise guests on proper skin, hair, or nail care and recommend home care regimens. Promote and sell spa/salon services and retail products. Escort guests to and from treatment rooms. Set up workstation and/or treatment room with necessary products, equipment, and supplies to ensure guest comfort and safety. Clean, maintain, and sterilize tools. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by stopping service and informing supervisor/manager. Maintain current licensure in service area.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: Valid State Esthetician License
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$25k-45k yearly est. 7d ago
Portfolio Management Renewals Director
Choice Hotels 4.6
Remote Choice Hotels job
Responsible for maximizing the retention and satisfaction of franchisees and partners through effective contract renewal strategies. Lead efforts to renew contracts across an assigned geographical area, proactively address retention risks, and foster long-term partnerships that support the company's growth and brand integrity. Success in this role requires a collaborative approach, strategic thinking, and the ability to close complex renewal deals while maintaining strong stakeholder relationships.
Primary Duties & Accountabilities
Contract Renewal and Relationship Management
Lead the development and execution of contract renewal strategies to maximize franchisee and partner retention.
Build and nurture strong relationships with franchisees, third-party management companies, developers, lenders, brokers, and industry groups.
Serve as the primary contact for franchisees regarding contract renewals, proactively addressing concerns, and facilitating solutions.
Collaborate with internal teams (Area Directors, Franchise Performance, Brand Leaders, Operations) to support franchisee success and brand compliance.
Identify opportunities for contract upgrades, extensions, and portfolio expansion.
Sales Execution and Deal Closure
Present and communicate the company's value proposition to franchisees and partners during renewal discussions.
Negotiate renewal terms and close deals that drive mutual value and support long-term partnerships.
Manage the contract approval process, coordinating with Finance, Legal, and other internal stakeholders.
Support franchisees in accessing financial programs and resources to facilitate successful renewals.
Leverage CRM and technology solutions to track, analyze, and report on renewal activities.
Industry/Market Strategy & Activities
Monitor industry trends, competitive landscape, and market developments to inform renewal strategies.
Represent the company at franchise-related events, trade shows, and owner association meetings.
Required Qualifications
Education
Bachelor's degree or equivalent combination of education and work experience preferred.
Experience in the hotel industry, hospitality, franchising, or related field preferred.
Experience
Minimum of 3 years of prior sales and/or related experience, including consultative, value-based, and relationship sales.
Demonstrated success in negotiating and closing deals, meeting or exceeding goals/quotas, and driving business results.
Skills
Strong negotiation and influencing skills, with a proven track record of closing complex agreements.
Excellent communication, presentation, and interpersonal skills.
Strong analytical skills and financial acumen.
Knowledge of hotel industry trends and competitive brands.
Proficiency in MS Office applications; CRM experience is desirable.
Ability to travel up to 25% of the time. #LI-REMOTE
Must be able to uphold Choice's CORE values.
Salary Range
The salary range for this position is $100,345 - $120,000 annually, plus commission.
Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:
Competitive compensation and benefits, including medical, dental, and vision coverage
Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
Financial benefits for retirement and health savings
Employee recognition programs
Discounts at Choice hotels worldwide
About Choice
Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We're the hotel company for those who choose to bet on themselves - the striver, the dreamer, the entrepreneur - because that's who we are, too.
At Choice, we are united by the simple belief that tomorrow will be
even
better than today - for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward - giving our work at Choice a purpose larger than our business.
Our corporate office locations:
North Bethesda, MD - Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.
Scottsdale, AZ - Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.
Minneapolis, MN - Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.
Field/Remote - Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.
Choice's Cultural Values
Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity
Choice's Leadership Principles
Act with Intention | Lead with Authenticity | Grow & Deliver
$100.3k-120k yearly Auto-Apply 7d ago
Bellperson InterContinental Suites Hotel
Intercontinental Hotels Group 3.9
Cleveland, OH job
Assist incoming and outgoing guests in transporting luggage to and from guest rooms. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: * Be charming by being approachable, having confidence and showing respect.
* Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership
of getting things done.
* Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
Duties and Responsibilities
FINANCIAL RETURNS
* Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities.
PEOPLE
* Promote team work and quality service through daily communications and coordination with other departments.
GUEST EXPERIENCE
* Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests.
* Promptly and safely transport luggage to and from guest rooms. May secure, tag and store luggage at guest's request.
RESPONSIBLE BUSINESS
* May regularly inspect and clear hotel entrance and surrounding areas of litter and debris.
* Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by dry cleaning company; delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests.
QUALIFICATIONS AND REQUIREMENTS
High School diploma or equivalent, plus some guest service experience or hotel experience preferred. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:
* Carrying, pushing, or lifting items weighing up to 100 pounds
* Moving about the public areas
* Handling objects such as luggage
* Bending, stooping, kneeling
Other:
* Communication skills are utilized a significant amount of time when interacting with clients, guests and employees.
* Reading and writing abilities are utilized often when completing departmental records/logs, reading road signs, etc..
* May be required to work nights, weekends, and/or holidays.
The hourly pay rate for this role is $12.50. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
$12.5 hourly Auto-Apply 1d ago
Part Time Banquet Server
Marriott 4.6
Toledo, OH job
Full
- Set up banquet rooms according to event specifications
- Prepare tables with linens, silverware, and glassware
- Serve food and beverages to guests in a professional and courteous manner
- Clear tables and clean banquet rooms after events
- Assist with food preparation and handling as needed
- Provide excellent guest service and address any guest concerns or requests promptly
- Collaborate with the kitchen and bar staff to ensure smooth event operations
```Experience```
- Previous experience in the food service industry is preferred
- Knowledge of food safety and handling procedures
- Familiarity with coffee brewing techniques is a plus
- Bartending experience is a bonus
As a Banquet Server, you will play a crucial role in creating memorable experiences for our guests. Your attention to detail, excellent guest relations skills, and ability to work in a fast-paced environment will contribute to the success of our events. Join our team and be part of an exciting and dynamic work environment.
Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned.
Job Types: Full-time, Part-time
Supplemental pay
Other
Benefits
Employee discount
Other
$18k-28k yearly est. 60d+ ago
Senior Sales Manager
Marriott International 4.6
Cleveland, OH job
Additional Information: This hotel is owned and operated by an independent franchisee, Savour Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Position Overview
The Senior Sales Manager is responsible for representing the organization to customers, the public, and other external sources. Responsible for the development and performance of all sales activities in their assigned market. Listen to customer needs, analyze this information, and create tailored proposals. Negotiate and close sales while meeting/exceeding sales targets. Impress customers with tailored proposals, quality, and timely service in a pleasant and friendly manner. May work with local sales and account sales teams to drive production from targeted high priority accounts including maximizing business within the represented marketplace.
Essential Functions and Responsibilities
Develop the sales strategy for assigned market and ensure individual booking goals are met for self.
Ensure the development of a strategy account plan for the demand generators in the market.
Leverage demand engines to full potential.
Ensure focus is on proactive selling as well as reactive selling.
Activate and manage platforms required for sales processes.
Maintain current and accurate information on clients through databases and sources.
Define, develop and maintain contact with clients to ensure new and repeat business.
Responsibility of Business Development Manager through prospecting activities.
Develop and scout partnerships.
Produce and deliver presentations as needed to clients and third party planners.
Promote and sell the hotel by participating in industry trade shows and sales trips.
Ensure successful performance by meeting and exceeding budget, controlling expenses and providing a return on investment for the owner and investors.
Stimulate productivity through positive guidance and a challenging environment.
Perform other duties as assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education and Experience
4-year bachelor's degree preferred.
Lodging sales experience in either luxury or upscale hotels and resorts.
Excellent customer service skills
Excellent communication skills, both verbal and written
Ability to effectively present information to individuals or groups
Proficient with Microsoft Office programs
Current Marriott experience preferred.
Ability to work independently (and in a team).
Strong attention to detail.
Work Conditions & Physical Demands
Work is performed indoors and outdoors in a commercial setting with regular exposure to cold, heat, noise, people, and equipment.
Able to work independently or as a team member and support managers with special projects.
Strong collaboration skills - works well across functional areas-excellent relationship-building skills; able to collaborate with various levels of the organization.
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 80 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
This company is an equal opportunity employer.
frnch1
$87k-141k yearly est. Auto-Apply 35d ago
Area Director, Franchise Performance
Choice Hotels 4.6
Remote Choice Hotels job
North Carolina
The Area Director, Franchise Performance, Core Brands is a senior-level individual contributor responsible for driving performance across a portfolio of midscale and upper midscale hotels. This role serves as a strategic advisor to franchise owners and property leadership, implementing solutions that enhance profitability, guest experience, and revenue. The Area Director operates with high autonomy, leveraging data-driven insights and influencing stakeholders to achieve business objectives aligned with organizational strategies.
KEY RESPONSIBILITIES:
Strategic Advisory & Performance Management
Conduct property visits and deliver tailored recommendations to improve financial performance, guest experience, and operational efficiency.
Drive adoption of midscale operating models and proprietary programs to maximize owner satisfaction and profitability.
Monitor performance dashboards and execute follow-up consultations to ensure sustained improvement.
Consultation Excellence & Relationship Management
Serve as the primary relationship holder for franchise owners and above-property leadership.
Apply trusted advisor principles to foster engagement and influence decision-making.
Maintain clear documentation and communication of action plans and outcomes.
Data-Driven Decision Making
Interpret and analyze performance data from internal and external sources (e.g., CoSTAR, Medallia, Tableau).
Identify trends, risks, and opportunities to inform strategic interventions.
Program Adoption & Resource Deployment
Advocate for Choice programs and best practices to enhance operational performance.
Collaborate with internal teams to deploy resources that support hotel-level improvements.
Administration & Compliance
Ensure timely documentation of expenses and maintain accurate records in contact management systems.
Participate in industry events and share market intelligence to benefit franchisees and Choice Hotels.
QUALIFICATIONS:
Bachelor's degree in Hotel Management, Business, Marketing, or related field or equivalent combination of education and work experience; MBA preferred.
Minimum 15 years of progressive hotel operations experience, preferably in midscale and upper midscale segments.
Minimum 10 years of hotel leadership experience, ideally with multi-unit or franchise performance exposure.
Strong analytical, forecasting, and data interpretation skills.
Exceptional communication, consulting, and relationship management abilities.
Proficiency in Microsoft Office and familiarity with business intelligence tools.
TRAVEL REQUIREMENTS:
Regular travel up to 70% is required for this role.
SALARY RANGE:
The salary range for this position is $98,088 - $115,000 annually. In addition to the annual salary, this role is eligible for an annual bonus based on the terms of Choice's Management Incentive Plan (MIP).
The pay range listed is for this position and is what Choice Hotels reasonably expects to pay. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:
Competitive compensation and benefits, including medical, dental, and vision coverage
Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
Financial benefits for retirement and health savings
Employee recognition programs
Discounts at Choice hotels worldwide
About Choice
Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We're the hotel company for those who choose to bet on themselves - the striver, the dreamer, the entrepreneur - because that's who we are, too.
At Choice, we are united by the simple belief that tomorrow will be
even
better than today - for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward - giving our work at Choice a purpose larger than our business.
Our corporate office locations:
North Bethesda, MD - Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.
Scottsdale, AZ - Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.
Minneapolis, MN - Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.
Field/Remote - Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.
Choice's Cultural Values
Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity
Choice's Leadership Principles
Act with Intention | Lead with Authenticity | Grow & Deliver
Zippia gives an in-depth look into the details of Choice Hotels, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Choice Hotels. The employee data is based on information from people who have self-reported their past or current employments at Choice Hotels. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Choice Hotels. The data presented on this page does not represent the view of Choice Hotels and its employees or that of Zippia.
Choice Hotels may also be known as or be related to CHOICE HOTELS INTERNATIONAL INC DE, Choice Hotels, Choice Hotels International, Choice Hotels International Inc and Choice Hotels International, Inc.