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Director, Revenue Enablement
Chownow 4.5
Remote Chownow job
About Us:ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best-serving great food-by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms. We support over 20,000 restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash. Founded in 2012, we've navigated rapid growth and transformation-from startup roots through the pandemic boom-and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we're deepening our commitment to helping local restaurants thrive in the digital economy. About the Position:As Director of Revenue Enablement at ChowNow, you will be the architect of revenue excellence across our entire go-to-market ecosystem. This strategic role encompasses enablement for all revenue-generating functions - from Sales Development Representatives (SDRs) prospecting for new restaurant partners, through the entire sales cycle, customer onboarding, and ultimately driving retention and expansion revenue. You'll ensure every revenue-touching team is equipped to maximize their impact on ChowNow's growth trajectory. You will own the design and execution of enablement programs that create a seamless revenue engine, where SDRs effectively qualify opportunities, Account Executives close the right deals, Implementation teams drive rapid time-to-value, and Client Experience teams reduce churn and expand revenue within our restaurant partner base. Your strategic vision will transform how our teams engage with the dual complexity of serving restaurant owners while helping them better serve their diners. This role demands a revenue architect who understands the interconnected nature of modern revenue operations - how SDR messaging impacts close rates, how sales positioning affects implementation success, and how onboarding quality drives expansion potential. You'll build programs that optimize each stage while ensuring smooth handoffs and consistent value delivery throughout the entire revenue lifecycle. This is a remote role, reporting to our Chief Revenue Officer. And will have 2-3 direct reports. This is a remote role based in the United States. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages. WHAT WE LOVE ABOUT YOU: You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive. You celebrate diversity. You recognize that diversity and inclusivity matter. You're committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone's voice counts. You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it. You keep reaching. You set clear ambitious goals. You don't allow yourself to become complacent with where you're at and what you've done, so you seek out new opportunities and challenges.Responsibilities Include: Revenue Strategy & Leadership Architect comprehensive enablement strategy spanning SDR, Account Executives, Onboarding, Customer Success, Revenue Expansion Partner with CRO and revenue leadership to align enablement initiatives with company growth targets and unit economics Establish revenue enablement metrics that demonstrate clear ROI: pipeline velocity, conversion rates, time-to-value, net revenue retention, and expansion rates Lead revenue transformation initiatives including new market entry, product launches, and go-to-market model evolution Top-of-Funnel Excellence (SDR Enablement) Design SDR onboarding and certification programs that achieve full productivity within 30 days Develop prospecting playbooks, outreach sequences, and qualification frameworks specific to restaurant industry nuances Enable SDRs on multi-channel outreach strategies (cold calling, email, social selling, local market events) Create feedback loops between SDR insights and broader revenue strategy Sales Velocity & Win Rate Optimization Build sales enablement programs that accelerate deal velocity and improve win rates by 20%+ Develop role-specific training paths for high velocity SMB sales motions Create and maintain competitive battle cards, ROI tools, and demo environments Enable consultative selling approaches that address both restaurant and diner value propositions Onboarding & Implementation Excellence Design customer onboarding enablement that reduces time-to-first-value by 40% Create playbooks for different restaurant segments (QSR, fast casual, full service, multi-location) Enable implementation teams on change management and restaurant staff training best practices Develop resources for technical integration, menu optimization, and marketing activation to align with Product Led Growth Initiatives Revenue Expansion & Retention Programs Build enablement for identifying and capturing expansion opportunities within existing accounts Create health scoring and intervention playbooks for at-risk account management Develop programs for cross-sell/upsell motions across product portfolio Enable teams on renewal negotiation and multi-year contract strategies Within 30 days you'll... Complete ChowNow New Hire Onboarding Experience Shadow all revenue teams (SDR, Sales, Implementation, Success) to understand their workflows and challenges Meet with key stakeholders to align on priorities and pain points Audit existing enablement materials and identify critical gaps Within 60 days you'll... Implement 2-3 high-impact quick wins (e.g., updated battle cards, new SDR templates) Develop 6-month enablement roadmap aligned with revenue goals Establish baseline metrics and reporting dashboard via Revenue enablement dashboard tracking key KPIs Begin designing first major program (e.g., new hire onboarding) Start recruiting first enablement team member Within 90 days you'll... Roll out first major enablement program with full team adoption Establish regular enablement cadences (office hours, training sessions, manager coaching) Complete first key hire for enablement team Present initial impact with clear improvement in at least one revenue metric (pipeline quality, win rate, or ramp time) and future vision to executive team You Should Apply If You: Have 7+ years of progressive enablement experience across multiple revenue functions Have at least 3 years in a leadership role managing enablement programs for multiple teams Have a proven track record of building and scaling enablement functions in B2B SaaS or marketplace environments with complex, multi-stakeholder relationships Have a proven track record of enabling SDR teams at scale (20+ SDRs) Can apply deep expertise in full-cycle sales enablement from prospecting through close Have Experience with customer onboarding and success enablement programs Demonstrate a strong skillset in both sales methodologies (MEDDIC, Challenger, etc.) and customer success frameworks (Value Realization, Health Scoring, etc.) Have a track record of successful LMS and sales enablement platform implementations Have demonstrated success improving metrics across the full funnel: pipeline generation, win rates, time-to-value, retention, and expansion in addition to Average Contract Value (ACV), Net Revenue Retention (NRR), and Lifetime Value (LTV) Have demonstrated success partnering with senior executive leadership on strategic initiatives Possess a strong understanding of revenue technology stack (Salesforce, Outreach/Salesloft, Gong, LMS platforms) Have strong analytical skills with ability to measure program effectiveness across diverse KPIs and ability to translate metrics into actionable insights Have experience managing budgets and demonstrating ROI of enablement investments About Our Benefits: Estimated On Target Earnings (OTE): $160,000- $215,000 (depending on candidate location and experience) Ongoing training and growth opportunities. A "Best Place to Work" winner multiple times where we focus on creating a great employee experience. Rock solid medical, dental, and vision plans. Mental Health Coverage - we offer several programs to support your mental health and wellness goals. Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave. 401(k) Matching Employer-contributing student loan assistance program or continuing education reimbursement program Employee Stock Incentive Plan. Pet insurance for your fur babies Consistent & fair leadership: we'll share info, set clear goals, show you respect, and treat everyone fairly. Enough freedom to spread your wings while still holding you accountable. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required. As one of ChowNow's core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we'll work with you to meet your accessibility needs. Information Regarding Recruiting Scams: ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities, interviews, or employment offers, and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details, banking information, etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with ************** email address only. ChowNow does not ask candidates to provide funds to the company for onboarding, equipment, or supplies. If you receive an employment inquiry or employment offer from a **************** email address, consider it spam. Read here about your California privacy rights. #Li-Remote
$160k-215k yearly Auto-Apply 31d ago

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Conversion Rate Optimization Manager
Chownow 4.5
Remote Chownow job
About Us:ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best-serving great food-by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms. We support over 20,000 restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash. Founded in 2012, we've navigated rapid growth and transformation-from startup roots through the pandemic boom-and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we're deepening our commitment to helping local restaurants thrive in the digital economy. About the Position: As the Conversion Rate Optimization(CRO) Manager, you will own end-to-end performance of our website as a revenue-driving growth engine. This role is responsible for conversion rate optimization across organic and paid traffic and the ongoing development, design, and performance of get.chownow.com. This is a highly visible role for a builder who blends data, experimentation, and strong UX instincts to drive measurable pipeline and revenue impact. Reports to the Head of Marketing; No direct reports. This is a remote role based in the United States. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages. WHAT WE LOVE ABOUT YOU: You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive. You celebrate diversity. You recognize that diversity and inclusivity matter. You're committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone's voice counts. You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it. You keep reaching. You set clear ambitious goals. You don't allow yourself to become complacent with where you're at and what you've done, so you seek out new opportunities and challenges.Responsibilities Include: Owning conversion rate optimization strategy and execution across organic and paid traffic, including testing roadmap, experimentation, and optimization Being accountable for MQL, SQL, and Closed Won revenue sourced from organic traffic Partnering closely with Content to improve SEO performance, keyword rankings, and content-to-conversion pathways Serving as the primary owner of the ChowNow website, including site architecture, navigation, UX, and conversion flows Overseeing website development and design execution, partnering with internal teams and external agencies as needed Maintaining a prioritized backlog of website improvements informed by data, testing results, and business priorities Analyzing performance using analytics and experimentation tools, and regularly report insights and impact to marketing and executive leadership In 30 days, you will: Progress through our Ramp Camp (ChowNow's New Hire Onboarding Experience) Audit website performance, CRO opportunities and site health Establish ownership model: what's built hands-on vs. owned via backlog, engineers, or agencies In 60 days, you will: Launched a prioritized CRO roadmap and executed at least 3 conversion experiments across organic and/or paid traffic Improved visibility into organic MQL/SQL performance via clear reporting and baseline benchmarks In 90 days, you will: Show early gains in conversion rate or organic pipeline contribution Operate the website as a revenue-driving product, with clear experimentation and reporting cadence You Should Apply If You: Have 5-8+ years of experience in CRO, growth, or website management in a B2B or marketplace environment Are an experienced user of Wordpress and Visual Website Optimizer (VWO) Have a proven track record driving pipeline and revenue impact through website optimization Possess a strong expertise in CRO and A/B testing, experimentation frameworks, and analytics Are comfortable owning website development and design workflows, including collaboration with engineers and designers Are highly analytical, detail-oriented, and comfortable operating with high ownership and autonomy Have a proven ability to be a strong cross-functional partner to Content, Demand Generation, Product Marketing, and external agencies About Our Benefits: Expected Base Salary: $105,000 - $135,000 (depending on candidate experience and location) Ongoing training and growth opportunities. A "Best Place to Work" winner multiple times where we focus on creating a great employee experience. Rock solid medical, dental, and vision plans. Mental Health Coverage - we offer several programs to support your mental health and wellness goals. Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave. 401(k) Matching Employer-contributing student loan assistance program or continuing education reimbursement program Employee Stock Incentive Plan. Pet insurance for your fur babies Consistent & fair leadership: we'll share info, set clear goals, show you respect, and treat everyone fairly. Enough freedom to spread your wings while still holding you accountable. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required. As one of ChowNow's core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we'll work with you to meet your accessibility needs. Information Regarding Recruiting Scams: ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities, interviews, or employment offers, and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details, banking information, etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with ************** email address only. ChowNow does not ask candidates to provide funds to the company for onboarding, equipment, or supplies. If you receive an employment inquiry or employment offer from a **************** email address, consider it spam. Read here about your California privacy rights. #Li-Remote
$105k-135k yearly Auto-Apply 6d ago
Complex Claims Manager
Airbnb, Inc. 4.6
San Francisco, CA job
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit, and our fast-moving team is committed to leading as a 21st century company. The Difference You Will Make As a Complex Claims Manager in the Complex Claims, you will play a vital role in safeguarding the integrity of our Aircover platform by effectively identifying, investigating, and managing the risk and mitigation strategies in resolution of Complex and Large Loss claims. You'll manage partners to influence prioritization, drive accountability, deliver improvements, and scale changes on claims which impact Airbnb. You'll work with internal and external partners to influence prioritization, drive accountability, and deliver improvements. You will work closely with cross-functional teams to manage emerging risks / threats while enabling business growth in various markets. Philosophy will be to identify intelligence / risk gaps and work with other internal risk management teams (such as Trust team, and Safety team), third party adjusters, our partners, Platform Product Management, Global Crisis Management, Community support, Policy, Privacy Legal teams to strengthen Airbnb's platform. You will be reporting at Monthly, Quarterly and Annual Business Reviews for your area. You will serve as a thought leader with stakeholders such as Trust, Legal, Privacy, Safety, Product Management, Policy, and understand how the policy/product roadmap impacts risk mitigation of emerging threats. A Typical Day Management, Policy, and understanding how the policy/product roadmap impacts risk and exposure mitigation. Builds partnerships and is responsible for engaging in the Large Loss Claim reviews with our insurers on a monthly / quarterly basis depending upon the insurer/market. Ensure we are managing insurers claim handling and potential coverage/relationship issues as well as material reserve changes that could impact Airbnb and the Captive. Craft a Resolution Plan for Complex and Large Loss Claims driving the Carrier and/or TPA to resolve the claim while meeting the needs of internal stakeholders. Partner with Legal, GCM, Trust and our Brokers, Insurers, Outside Counsel, and TPA's on complex claims resolution which may also involve coverage issues and settlement authority. Accountable for performance and results Insurance Carrier and Partners worldwide over Complex Claims which may impact policy limits or trigger need of notice to Brokers and Carriers under the insuring policies. Mentorship of L6 and L7 Host Damage Protection and Host Liability Protection Specialist on claims. Works to upskill L6 and L7 partners for growth and development. Supports the team by guiding through complex claims and changes. Management of claims which impact Airbnb Financials and the Captive. Work closely with cross-functional teams to manage the Risk and Exposure on Complex and Large Loss Claims. Collaborate with internal departments, such as other Aircover Ops teams, legal, Trust, CS safety to share claim insights, improve claim handling by our Carriers and TPA's while developing a Resolution Plan to bring a claim to the correct conclusion. Ensure compliance with company policies, procedures, and legal requirements related to claims handling Mentor to others by simplifying complex information which includes claims knowledge, data analysis, business information, and process obstacles. Your Expertise Analytical: Possess excellent analytical and problem-solving skills, allowing you to navigate Complex and Large Loss claims identifying the Risk and Exposure to Airbnb. Strong knowledge complex complex resolution: Understand techniques, investigative methodologies, and legal aspects related to complex, severe claims resolution Strong communication: Strong verbal and written communication skills, with the ability to explain complex topics to diverse audiences. Skilled in presenting complex and sensitive customer issues, with the ability to analyze large data sets and draw reasonable conclusions. Influence Airbnb cross-functional teams globally: Proven ability to collaborate effectively across disciplines, regions, and seniority levels. Strong negotiating skills and experience in communicating recommendations to both internal and external stakeholders. Judgement Proactively work towards achieving a fair and suitable resolution for claims in a timely manner by employing effective conflict resolution strategies. Evaluate and interpret policy language and relevant case law alongside specific loss details to make informed coverage decisions. Coordinate loss investigations with external experts across various exposures and manage the adjustment process until final resolution. Determine liability swiftly and judiciously based on available information, showcasing effective critical and strategic thinking along with sound decision-making. Be an advocate of high quality standards, innovation, resolution conflict and customer experience excellence. High attention to details, detailed-oriented when working on complex cases Experience working with internal stakeholders and/or third party providers to resolve complex disputes in a detailed, effective and timely manner. 10+ years of Insurance Claims Coverage and Litigation experience with an emphasis on liability and property Strong Insurance Policy experience. Mentor to others by simplifying complex information which includes claims knowledge, data analysis, business information, and process obstacles. Builds partnerships and is responsible for engaging in the Large Loss Claim reviews with our insurers on a monthly / quarterly basis depending upon the insurer/market. Ability to be on call and/or work weekends and evenings. Demonstrated ability to identify and resolve issues through effective problem solving skills. Proven ability to negotiate skillfully in difficult situations with both internal and external groups. Our Commitment To Inclusion & Belonging Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. #J-18808-Ljbffr
$114k-155k yearly est. 2d ago
Senior Remote UX Researcher - Mixed Methods
Airbnb, Inc. 4.6
Remote or San Francisco, CA job
A global hospitality platform is seeking a mixed methods researcher with a strong foundation in quantitative research and experience in qualitative projects. The ideal candidate will plan and execute large-scale data collection, uncover insights, and translate these into strategic recommendations. This role offers the flexibility of remote work while requiring occasional in-office collaboration. Qualified candidates will possess a Masters or PhD, 10+ years of industry experience, and proficiency with statistical analysis tools. #J-18808-Ljbffr
$119k-167k yearly est. 6d ago
Global Markets Data Scientist - Inference & Growth (Remote)
Airbnb, Inc. 4.6
Remote or San Francisco, CA job
A global hospitality company is seeking a Senior Data Scientist to enhance experiences for users worldwide. You will collaborate with cross-functional teams, conduct in-depth research, and apply your expertise in causal inference. Ideal candidates have over 5 years of relevant experience or a PhD in a related field. This position allows for remote work with occasional office attendance, promoting an inclusive environment for diverse talents. #J-18808-Ljbffr
$148k-191k yearly est. 3d ago
Staff GenAI Platform Architect for Automation
Airbnb, Inc. 4.6
San Francisco, CA job
A leading tech company in San Francisco is looking for a Staff Software Engineer to enhance customer service through effective AI solutions. The role involves collaborating across teams to drive workflow optimization, and it requires extensive experience in software and backend development. Ideal candidates will have a Bachelor's or higher in Computer Science and a passion for system optimization. The company promotes a diverse and inclusive work environment with competitive compensation, including bonuses and benefits. #J-18808-Ljbffr
$167k-218k yearly est. 2d ago
Senior Manager, Space Studio
Airbnb, Inc. 4.6
San Francisco, CA job
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join Airbnb's Space team is defining how the company designs, builds, and operates its physical world-from headquarters and hubs to flexible, technology-enabled environments. The Space Studio drives the step-change work of the organization, shaping what's next for how Airbnb designs, builds, operates space. We're seeking a Senior Manager to lead the development of systems that connect design, data, and delivery-building the frameworks, tools, and creative standards that power SpaceOS, Airbnb's internal platform for spatial decision-making and performance. This role sits at the intersection of design, technology, and operations. You'll guide a small, high-impact team focused on the craft of systems-how we prototype, measure, and scale the design of space across Airbnb's global portfolio. The Difference You Will Make The Space Studio shapes how Airbnb designs, operates, and measures its global portfolio of workspaces, event venues, hospitality, and retail environments. Its mission is to connect imagination to execution-helping to bring Airbnb's Live and Work Anywhere (LAWA) program to life. This role leads the data and tooling, standards, and strategy functions that partner with Real Estate, Procurement, Construction, Facilities, and Hospitality to continually evolve a portfolio designed for Airbnb's creative workforce. Lead the development of a long-term design strategy that bridges design, technology, and sustainability to create resilient, purpose-driven spaces worldwide-working collaboratively with the broader Space leadership team. Develop and oversee the Space operating model and systems that enable global programs to run efficiently and scale with confidence, consistency, and quality. Define the metrics and feedback loops that translate data into insight-guiding priorities, investment decisions, and continuous improvement. Set sustainability goals and frameworks to measure, track, and report progress toward them. A Typical Day Lead a multidisciplinary team spanning strategy, systems, sustainability, and data-bridging creative vision with operational excellence. Advance SpaceOS as the platform that connects sustainability metrics, performance data, and global standards into one integrated ecosystem. Translate long-term design strategy into actionable frameworks and tools that improve speed, quality, and measurable impact across the portfolio. Partner with Development, Architecture & Construction, and Workplace to align strategy with day-to-day operations and long-term investment planning. Develop measurement methods and dashboards that track utilization, performance, and sustainability outcomes-turning data into insight. Collaborate with technology and engineering teams to automate workflows, streamline reporting, and increase decision transparency. Establish and maintain operational standards and sustainability benchmarks, ensuring every project meets consistent performance and environmental criteria. Create and steward playbooks and documentation that make complex systems intuitive and scalable across regions. Effectively lead, coach and mentor a cross-functional team that values precision, experimentation, and continuous improvement. Your Experience 15+ years of experience spanning architecture, design technology, and creative systems development, including several years in senior or cross-functional leadership roles. Proven ability to connect creative processes with data, tooling, and scalable design systems that improve both quality and efficiency. Experience effectively leading multi-disciplinary teams across design strategy, operations, sustainability, and technology implementation. Deep understanding of digital design workflows (e.g., Revit, Rhino, Airtable, Figma, or equivalent) and their application to real-world building and workplace systems. Demonstrated success in developing global standards, operating models, or performance systems within complex, design-driven organizations. Track record of building sustainability strategies and measurement frameworks that translate ambition into actionable goals. Skilled in translating complexity into clear, measurable systems that guide decision-making and long-term planning. Known for collaborative leadership, mentoring teams that balance creativity, precision, and experimentation. Deep appreciation for design craft, sustainability, and innovation at scale-with the ability to move seamlessly between vision and execution. Why This Role? You'll define the connective tissue between design strategy, systems, and sustainability-turning vision into measurable outcomes for Airbnb's global spaces. You'll help prototype the future of how we design, build, and operate, linking creativity with data, technology, and environmental responsibility. You'll lead a systems-driven team that transforms our portfolio into a platform for continuous learning and improvement. You'll shape how Airbnb invests in space-advancing our ambition to be both the most creative and the most sustainable company in the world. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. #J-18808-Ljbffr
$177k-235k yearly est. 6d ago
Senior ML Engineering Leader - AI for Global Support
Airbnb, Inc. 4.6
San Francisco, CA job
A leading online marketplace for lodging is seeking a Manager of Machine Learning Engineering to drive AI innovation in customer support. You will lead a dynamic team, develop foundational ML strategies, and enhance the effectiveness of community support systems. The ideal candidate has 10+ years of industry experience, including expertise in LLMs and a strong background in managing ML teams. This remote eligible position offers competitive compensation and opportunities for bonuses, equity, and benefits. #J-18808-Ljbffr
$182k-240k yearly est. 6d ago
Remote Distributed KV Stores & Caching Engineer
Airbnb, Inc. 4.6
Remote or San Francisco, CA job
A leading tech company is seeking an experienced engineer for their KV Stores & Caching team. The role involves contributing to critical infrastructure, solving challenges in distributed systems, and improving caching solutions. Ideal applicants should have 3+ years in relevant fields and a solid understanding of distributed systems. This position is remote eligible in certain states, promoting a diverse and inclusive environment. #J-18808-Ljbffr
$150k-207k yearly est. 6d ago
Engineering Manager, Host Pricing - Product UI Foundations
Airbnb, Inc. 4.6
San Francisco, CA job
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb is powered by our Host and Guest communities. Our teams work on everything from driving improvements for the end-to-end Host and Guest experience to launching new product verticals from the ground up. Our job is to build world-class, comprehensive platforms and features to create high quality experiences for our outstanding community of Hosts and Guests. The Host Pricing org is forming a dedicated Frontend team to drive architecture and client experiences across pricing, availability, and guidance surfaces. This team will build and maintain reusable, cross-platform design systems and custom surfaces, enabling Airbnb to deliver consistent and high-quality experiences for both hosts and guests. As an Engineering Manager, you will partner closely with product, design, and cross-functional engineering teams to shape the foundation of our client-facing architecture. You will bring leadership and technical expertise across Web, iOS, and Android platforms while advocating for scalable patterns such as GraphQL and modern design system practices. The Difference You Will Make: Build a new team: Lead a newly created group of 10 client engineers (3 Android, 3 iOS, 4 Web) spun out from two existing teams, providing clarity of mission and ownership of Airbnb's Host Pricing frontend architecture. Advance frontend architecture: Establish a sustainable architecture across surfaces (pricing, availability, guidance) and advocate for GraphQL-driven patterns to unify client experience. Shape design systems: Lead the development of Airbnb's pricing design system, including reusable, customizable, and cross-platform frontend components that will serve as the foundation for scalable UI delivery. A Typical Day: As an Engineering Manager on the Host Pricing, Product UI Foundation team, you will: Partner with designers and engineers to define design language systems and ensure consistent implementation across Web, iOS, and Android. Drive technical direction for frontend surfaces, balancing performance, scalability, and usability. Coach, mentor, and grow a team of client engineers while fostering a culture of ownership, collaboration, and technical excellence. Collaborate with cross-functional teams to ensure that pricing and availability experiences are reliable, performant, and visually cohesive. Collaborate with other senior leaders to define and drive long-term technical strategy and architecture that enables the company's future vision. Establish a technical vision and lead efforts to architect, build, and launch reliable, performant, and scalable solutions. Collaborate with and influence cross-functional partners to design and deliver high-quality products. Lead team technical initiatives, and work cross-functionally to identify opportunities for business impact, refine, and prioritize requirements for engineering systems. Lead conversations that align technical efforts with business outcomes and product priorities. Nurture a culture of technical quality and engineering excellence from design, through code review, to production. Enable and empower ICs to grow their impact beyond individual contributions, creating opportunities for them to lead technical initiatives that span across platforms and organizations. Retain, grow and hire a team of high-performing engineers. Build a strong and diverse team capable of turning ambitious product visions into a polished reality. Your Expertise: 3-5+ years of hands-on experience managing an engineering team and 9+ years of overall relevant software development industry experience in a fast paced tech environment. Bachelor's and/or Master's degree, preferably in CS, or equivalent experience. Strong expertise in leading client teams across native iOS, Android, and Frontend Web domains. Strong product and design instinct, previous proven experience building delightfully designed experiences. Excellent communication and collaboration skills. Proven experience working with many engineering teams and cross functional partners. Flexible in leadership style, can adapt to a variety of ways of working depending on the situation. Experience leading and shipping large initiatives with high business impact. Creating a strong culture of operational excellence with focus on raising the bar for quality, reliability and availability. Good judgment in making tradeoffs to balance short-term business needs with long-term technical quality. Strong communication skill and ability to influence decisions from a wide variety of stakeholders. Experience fostering an inclusive and engaging team environment. Able to identify, retain, grow and acquire critical talent. Strong commitment to fostering diversity, equity, and inclusion within teams. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. #J-18808-Ljbffr
$191k-257k yearly est. 2d ago
Staff Engineer, Scalable Experimentation Data
Airbnb, Inc. 4.6
San Francisco, CA job
A leading global tech company is seeking a Staff Software Engineer to join the Experimentation team. This role involves building infrastructure for data processing and API design, focusing on high scale experimentation challenges. Candidates should have extensive experience in software engineering, particularly with data pipelines and big data technologies. The position is remote eligible for candidates in registered states. Competitive compensation and benefits are included. #J-18808-Ljbffr
$189k-250k yearly est. 2d ago
Software Engineer, KV Stores & Caching
Airbnb, Inc. 4.6
San Francisco, CA job
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The KV Stores & Caching team within Airbnb's Online Data org owns and operates critical pieces of Airbnb's online serving storage systems. Specifically, the team owns and is responsible for: A highly available, low-latency, distributed, multi-tenant K/V store for Airbnb. This platform is used by user profiling, Search, ML, and pricing teams, supporting millions of read QPS and providing 99.9+% availability across thousands of customer tables. A set of control planes and clients that manage ElasticCache clusters for hundreds of Airbnb production clusters, at million+ IOPS and million+ indexing QPS. A scalable, reliable, performant distributed coordination service supporting many mission-critical systems (MySQL, Redis, Kafka, Flink, Druid, Zookeeper, etc). The Difference You Will Make: You will contribute to building and scaling the critical infrastructure that powers Airbnb's online serving storage systems, working on challenging technical problems in distributed systems while learning from experienced engineers. Examples of the types of projects you will work on include: Implementing features to evolve our KV store from derived-data workloads to support system-of-record use cases Improving caching solutions used across Airbnb Implementing observability features that help teams debug latency issues across the caching stack Developing tooling to safely perform rolling upgrades across hundreds of cache clusters Profiling and optimizing hot paths in our KV client libraries to reduce P99 latency Your Expertise: 3+ years of relevant industry experience. Strong collaboration and communication skills, with the ability to work effectively across teams. Solid understanding of distributed systems fundamentals and a desire to deepen your expertise in this area. Ability to write clean, readable, testable, and maintainable code. Experience onboarding to and contributing to a complex codebase. Enthusiasm for learning and growing your skills in infrastructure engineering. Exposure to distributed caching systems, KV stores, or similar infrastructure is a plus. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively‑led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. #J-18808-Ljbffr
$151k-194k yearly est. 6d ago
Senior Manager, Space Studio & Design Systems
Airbnb, Inc. 4.6
San Francisco, CA job
A global tech firm based in San Francisco seeks a Senior Manager to lead systems development that integrates design, data, and delivery for SpaceOS, their internal platform. This role demands an experienced leader with over 15 years in architecture or design technology, guiding a multidisciplinary team in innovative and sustainable space solutions. Responsibilities include defining operational strategies, developing performance metrics, and enhancing frameworks that drive efficiency and creativity across Airbnb's global portfolio. #J-18808-Ljbffr
$197k-271k yearly est. 6d ago
Staff GenAI System Engineer, Automation Foundation
Airbnb, Inc. 4.6
San Francisco, CA job
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Providing world class customer service for our community of guests and hosts is a critical mission of Airbnb. This is an area of unprecedented scale and complexity. In no other domain the efficiency and reliability of servicing tech translates so directly into competitive advantage, brand loyalty and the fundamentals of the business. The Automation Foundation team under Airbnb Community Support is critical for the goal of creating the best customer service experience for our users. The Difference You Will Make: As a staff software engineer, you will lead two areas that are critical to Airbnb community support: Automation Platform, a large-scale, widely adopted conversational AI platform at Airbnb, You will also collaborate with different AI & ML engineering teams, cross-functional business partners and contribute directly to the success of many AI driven products for our community. Automate the provision for our internal human agents and AI agents. A Typical Day: Collaborate cross-functionally with product, design, engineering, and data science teams to develop backend systems and enhance AI prompt effectiveness. Drive the technical vision and strategy for workflow and backend optimization. Lead and contribute to the full development cycle: technical design, implementation, testing, experimentation, and deployment. Participate in code and design reviews, offering constructive feedback to improve technical quality. Optimize system availability, performance, and scalability while pushing enhancements for improved efficiency. Your Expertise: 9+ years of software development experience in service-oriented architectures and backend development. Expertise in workflow optimization and backend systems, with a focus on scalable and flexible architecture. Expertise in designing and iterating on prompt engineering to fine-tune AI capabilities for AI/LLM-driven scenarios. Expertise of RAG patterns, memory routing, and agent planning. Expertise in integrating LLMs with APIs, vector databases, and orchestration framework. Proficiency in crafting backend systems focusing on technical quality, efficiency, and resilience. Excellent collaboration and communication skills to work effectively across teams and domains. Passion for agile development, system optimization, and team productivity enhancements. Bachelor's and/or Master's/Ph.D. degree, preferably in Computer Science, or equivalent practical experience. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. #J-18808-Ljbffr
$155k-204k yearly est. 2d ago
Territory Account Executive
Chownow 4.5
Remote Chownow job
About Us:ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best-serving great food-by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms. We support over 20,000 restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash. Founded in 2012, we've navigated rapid growth and transformation-from startup roots through the pandemic boom-and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we're deepening our commitment to helping local restaurants thrive in the digital economy. About the Position: We're hiring experienced, relationship-driven Territory Account Executives (Territory Managers) to lead growth in key markets across North America. This is a hybrid field role-you'll spend time in your territory meeting with restaurant owners, attending local events, and building community relationships, while also running virtual demos and closing deals remotely. Your mission is simple: grow ChowNow's footprint in your region by helping independent restaurants thrive. You'll partner closely with Marketing and SDRs to drive new pipeline, build local partnerships, and deliver revenue growth that fuels our national expansion. Reports to a Sales Leader; No Direct Reports. This role is based in the United States. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages. WHAT WE LOVE ABOUT YOU: You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive. You celebrate diversity. You recognize that diversity and inclusivity matter. You're committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone's voice counts. You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it. You keep reaching. You set clear ambitious goals. You don't allow yourself to become complacent with where you're at and what you've done, so you seek out new opportunities and challenges.Specifically You Will: Own and exceed monthly and quarterly sales quotas for your assigned territory Run a mixed motion: 60-70% virtual demos, 30-40% in-person meetings, events, or restaurant visits Self-generate pipeline through local networking, outbound outreach, and community engagement Collaborate with Marketing and SDRs to drive regional campaigns and event follow-up Execute the full sales cycle-discovery, demo, proposal, negotiation, and close Build long-term relationships with restaurant owners, franchise groups, and local partners Use Salesforce to manage territory pipeline, forecast accurately, and report progress weekly Be the face of ChowNow in your market-representing our mission, values, and commitment to helping local restaurants grow You Should Apply If You: Have 3-6 years of closing experience in field sales, territory sales, or hybrid B2B roles Have a proven track record of exceeding quota in a high-velocity or mid market SaaS sales environment or hospitality sales Are a strong communicator who thrives on storytelling and consultative selling and is comfortable with both digital and in-person selling Are a self-starter who thrives on autonomy, accountability, and tangible results Deep local market knowledge and comfort engaging with small business owners Are an organized operator with experience using Salesforce, Zoom, Gong, and Outreach Have a passion for local restaurants, food culture, and supporting small business owners Are a student of the market, you know your competitors, you're up to date on the latest trends, you're coachable, and you're willing to put in the time to master your craft to understand how your buyer makes decisions About Our Benefits: Estimated On Target Earnings (OTE): $140,000 (depending on candidate location and experience) Ongoing training and growth opportunities. A "Best Place to Work" winner multiple times where we focus on creating a great employee experience. Rock solid medical, dental, and vision plans. Mental Health Coverage - we offer several programs to support your mental health and wellness goals. Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave. 401(k) Matching Employer-contributing student loan assistance program or continuing education reimbursement program Employee Stock Incentive Plan. Pet insurance for your fur babies Consistent & fair leadership: we'll share info, set clear goals, show you respect, and treat everyone fairly. Enough freedom to spread your wings while still holding you accountable. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required. As one of ChowNow's core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we'll work with you to meet your accessibility needs. Information Regarding Recruiting Scams: ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities, interviews, or employment offers, and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details, banking information, etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with ************** email address only. ChowNow does not ask candidates to provide funds to the company for onboarding, equipment, or supplies. If you receive an employment inquiry or employment offer from a **************** email address, consider it spam. Read here about your California privacy rights. #Li-Remote
$140k yearly Auto-Apply 60d+ ago
Growth Strategy Lead, Money Fintech Portfolio (Hybrid)
Intuit Inc. 4.8
Remote or San Diego, CA job
A leading financial software company is seeking a Principal Strategy Manager for their Consumer Group's Growth Strategy Team. This role focuses on driving the embedded Money portfolio, shaping the long-term vision, and collaborating with senior leadership. Responsibilities include defining the business strategy and exploring new financial technologies. The position requires 10+ years of experience and offers a hybrid work model with competitive compensation ranging from $197,500 to $276,500 based on location and experience. #J-18808-Ljbffr
$197.5k-276.5k yearly 2d ago
Senior Accountant
Chownow 4.5
Remote Chownow job
About Us: ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best-serving great food-by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms. We support over 20,000 restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash. Founded in 2012, we've navigated rapid growth and transformation-from startup roots through the pandemic boom-and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we're deepening our commitment to helping local restaurants thrive in the digital economy. About the Position: As a Senior Accountant, you'll play a key role in the Finance department, ensuring that our financial data is accurate, timely, and consistent with best practice financial procedures. You'll help us keep our books and records in tip-top shape, keep us up to date and compliant with local, state, and federal, as well as research technical accounting issues that pop up in our growing company. This role reports directly to the Director of Accounting. No direct reports. This role is based in the United States. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages. WHAT WE LOVE ABOUT YOU: You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive. You celebrate diversity. You recognize that diversity and inclusivity matter. You're committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone's voice counts. You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it. You keep reaching. You set clear ambitious goals. You don't allow yourself to become complacent with where you're at and what you've done, so you seek out new opportunities and challenges.Within 30 Days You'll: Complete ChowNow onboarding and Ramp Camp to build context on our products, customers, and internal workflows Learn the accounting close calendar by reviewing the close checklist and assigned tasks and proactively raising questions or access needs ahead of close Begin reviewing vendor bills entered by Accounts Payable in Ramp, focusing on accuracy, coding, and completeness while developing familiarity with the chart of accounts Take ownership of daily cash activity, including booking cash entries and reconciling bank balances; partner with Billing and Finance Operations to resolve missing or misapplied refunds and deposits Learn and begin preparing recurring journal entries and monthly reconciliations related to revenue, accruals, and cash Within 60 Days You'll: Own all assigned monthly recurring journal entries and reconciliations in coordination with the other Senior Accountant Perform initial accounting review of AP activity, including invoice coding and credit card transactions synced from Ramp to NetSuite, identifying items requiring follow-up or escalation Review and initiate payment on disbursement files prepared by Finance Operations, ensuring appropriate review, documentation, and timeliness Review inbound mail scans and serve as the primary point of contact for non-routine items, including correspondence from government or regulatory authorities, coordinating appropriate next steps with the Director of Accounting and Accounts Payable Specialist Support audit and tax requests by preparing schedules and responding to routine inquiries Interface cross-functionally to resolve transaction-level questions and accounting inquiries Within 90 Days You'll: Independently manage assigned areas of the monthly close, including preparation and review of reconciliations, identification of issues, and preliminary variance analysis Prepare initial monthly payment estimates and supporting schedules, partnering with the Director of Accounting as final approver Assist with month-over-month income statement variance analysis and contribute to financial reporting provided to banking partners Develop a working understanding of billing and revenue processes to support accurate accounting and revenue recognition for subscription and transactional products Partner with the Director of Accounting to document procedures and identify opportunities to improve efficiency, clarity, and controls within day-to-day operations You Should Apply If You: Have 3+ years at a large public accounting firm, or 1-2 years in public accounting combined with 1-2 years in an in-house accounting role Have experience working with NetSuite and/or other cloud-based ERPs Are detail-oriented and take ownership of your work end to end, consistently delivering accurate, well-reviewed outputs and closing loops on assigned tasks Enjoy identifying opportunities to improve processes, controls, and workflows, and proposing thoughtful solutions Are comfortable operating in a fast-paced, growing accounting environment and contributing to scalable processes and procedures Communicate professionally and clearly with internal teams and external partners, including outreach related to customer balances, subscriptions, and invoices About Our Benefits: Estimated Base Salary: $92,000 - $120,000 (depending on candidate location and experience) Ongoing training and growth opportunities. A "Best Place to Work" winner multiple times where we focus on creating a great employee experience. Rock solid medical, dental, and vision plans. Mental Health Coverage - we offer several programs to support your mental health and wellness goals. Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave. 401(k) Matching Employer-contributing student loan assistance program or continuing education reimbursement program Employee Stock Incentive Plan. Pet insurance for your fur babies Consistent & fair leadership: we'll share info, set clear goals, show you respect, and treat everyone fairly. Enough freedom to spread your wings while still holding you accountable. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required. As one of ChowNow's core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we'll work with you to meet your accessibility needs. Information Regarding Recruiting Scams: ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities, interviews, or employment offers, and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details, banking information, etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with ************** email address only. ChowNow does not ask candidates to provide funds to the company for onboarding, equipment, or supplies. If you receive an employment inquiry or employment offer from a **************** email address, consider it spam. Read here about your California privacy rights. #Li-Remote
$92k-120k yearly Auto-Apply 30d ago
Global TA Lead for Expert Network Hiring
Intuit Inc. 4.8
San Diego, CA job
A leading technology company is seeking a Talent Acquisition Manager to lead a global team responsible for high-volume hiring in tax and financial roles. The role requires strategic oversight, data-driven insights, and strong leadership abilities to manage seasonal hiring initiatives. Candidates should have experience in developing talent acquisition strategies, enhancing team performance, and driving collaboration across functions to improve hiring processes and outcomes. This position also offers a competitive compensation package including bonuses and equity rewards. #J-18808-Ljbffr
$125k-167k yearly est. 3d ago
Email Marketing Specialist
Chownow 4.5
Remote Chownow job
About Us:ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best-serving great food-by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms. We support over 20,000 restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash. Founded in 2012, we've navigated rapid growth and transformation-from startup roots through the pandemic boom-and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we're deepening our commitment to helping local restaurants thrive in the digital economy. About the Position: As the Email Marketing Specialist, you will own B2B email marketing execution across demand generation and lifecycle programs. This role will be responsible for building, launching, and optimizing email programs against strategy set by Lifecycle leadership that drive MQLs, SQLs, and Closed Won revenue, while also supporting post-activation engagement and retention initiatives. This is a hands-on role for an executor who can translate lifecycle strategy into high-impact email programs across prospect nurture, sales enablement, and customer lifecycle communications. Reports to the Senior Manager, Lifecycle Marketing; No direct reports. This is a remote role based in the United States. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages. WHAT WE LOVE ABOUT YOU: You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive. You celebrate diversity. You recognize that diversity and inclusivity matter. You're committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone's voice counts. You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it. You keep reaching. You set clear ambitious goals. You don't allow yourself to become complacent with where you're at and what you've done, so you seek out new opportunities and challenges.Responsibilities Include: Owning the execution and optimization of B2B email programs that drive pipeline and revenue, measured by MQL, SQL, and Closed Won attribution Building and optimizing prospect nurtures and sales enablement email programs aligned with Demand Gen and Sales priorities Executing post-activation lifecycle nurtures to support product adoption, engagement, and retention in partnership with Lifecycle and Product Marketing Translating lifecycle strategy and campaign priorities set by the Director of Lifecycle Marketing into scalable email and automation programs Managing campaign builds, QA, deployment, testing, and optimization across Marketo and Outreach Supporting B2B2C email needs as required, with working knowledge of Iterable and ActiveCampaign Developing segmentation, personalization, and suppression strategies using CRM and product data Monitoring performance and report on engagement, conversion, and revenue impact, surfacing insights and recommendations In 30 days, you will: Progress through our Ramp Camp (ChowNow's New Hire Onboarding Experience) Review existing nurtures, sales enablement emails, and deliverability health Take ownership of all B2B email programs, tooling, QA, and launch processes In 60 days, you will: Fully ramp on lifecycle strategy and priorities set by Lifecycle leadership; executing with speed, quality, and consistency Execute and optimized prospect nurtures and sales enablement emails tied directly to MQL → SQL movement In 90 days, you will: Drive measurable lift in email-sourced MQLs, SQLs, or pipeline velocity Operate as a high-output, trusted execution partner to Lifecycle and Sales You Should Apply If You: Have 2-3+ years of B2B email or lifecycle marketing experience, ideally in SaaS or marketplace environments Have proven experience driving demand outcomes from email, including MQL, SQL, and revenue impact Possess hands-on expertise with Marketo and sales engagement tools (e.g., Outreach); familiarity with Iterable and ActiveCampaign a strong plus Demonstrate a basic understanding of nurture strategy, attribution, and funnel performance Are a detail-oriented executor with a test-and-learn mindset Are comfortable partnering cross-functionally with Demand Generation, Sales, Product Marketing, and Customer Success About Our Benefits: Expected Base Salary: $56,000 - $72,000 (depending on candidate experience and location) Ongoing training and growth opportunities. A "Best Place to Work" winner multiple times where we focus on creating a great employee experience. Rock solid medical, dental, and vision plans. Mental Health Coverage - we offer several programs to support your mental health and wellness goals. Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave. 401(k) Matching Employer-contributing student loan assistance program or continuing education reimbursement program Employee Stock Incentive Plan. Pet insurance for your fur babies Consistent & fair leadership: we'll share info, set clear goals, show you respect, and treat everyone fairly. Enough freedom to spread your wings while still holding you accountable. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required. As one of ChowNow's core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we'll work with you to meet your accessibility needs. Information Regarding Recruiting Scams: ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities, interviews, or employment offers, and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details, banking information, etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with ************** email address only. ChowNow does not ask candidates to provide funds to the company for onboarding, equipment, or supplies. If you receive an employment inquiry or employment offer from a **************** email address, consider it spam. Read here about your California privacy rights. #Li-Remote
$56k-72k yearly Auto-Apply 6d ago
Director, Omnichannel AI-Powered Marketing Platform
Intuit Inc. 4.8
Mountain View, CA job
A leading technology firm in California is seeking a Director of Product Management to drive the omnichannel marketing strategy. The role involves developing product vision, overseeing execution, and collaborating with cross-functional teams. Candidates should have extensive experience in product management and a strong understanding of the MarTech landscape. This position offers competitive pay and performance-based rewards. #J-18808-Ljbffr
$175k-237k yearly est. 5d ago

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Updated January 17, 2026

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