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Christian Dior jobs - 153 jobs

  • Assistant Manager, Digital Marketing & Media

    Christian Dior Perfumes 4.1company rating

    Christian Dior Perfumes job in New York, NY

    From 1946, people of the House of Parfums Christian Dior in France and around the world embody the spirit of excellence, creativity, and the unique savoir-faire of its creator, the couturier-perfumer Christian Dior. Revolutionizing the codes of French elegance and luxury with its perfumes, combining tradition and daring innovation in makeup and skincare, we reinvent every day the Dior style and affirm beauty and joy in its entirety. Parfums Christian Dior invites you today to join its North America teams. Parfums Christian Dior is part of the LVMH Group. The Assistant Manager, Digital Marketing & Media will support all day-to-day operations of the Christian Dior Parfums media team with an emphasis on digital campaign implementation and performance. They will partner with agency teams to brief, implement, maintain, and report on full-funnel campaigns across paid channels including Social, Display, Online video and E-Retail Media. They will also help manage creative across digital and traditional channels (OOH, print, linear TV) when needed. The position will play a key role in the overall brand & e-retail media strategy. Candidate should have a strong understanding of the beauty & luxury landscape with key competitive players. The ideal candidate will have a strong interest in digital media channels and retailer networks, while excelling in a fast-paced, collaborative environment. They should also possess advanced analytical and communication skills. TASKS AND RESPONSIBILITIES: Support in development of strategic full-funnel campaigns for each launch, including budget allocations by channel and creative phasing Act as a liaison with HQ team for plan development, approval, and assets Daily campaign management and optimization Monitor key KPIs for ongoing campaigns and share channel insights with key stakeholders within local and HQ teams Manage respective agencies throughout campaign planning and implementation Work closely with the local E-Business and Marketing teams on campaign calendar across Fragrance, Make-Up and Skincare categories Manage creative delivery for traditional channels including print, OOH and linear TV Identify emerging trends to help make strategic media decisions Post-campaign reporting with consolidated learnings for cross-functional teams and upper management recaps Track competitive activity on ongoing basis, to be shared with local and HQ teams Key lead in financial operations, including purchase order creation, invoice tracking, and end-of-month reconciliation Paid Social Manage budget and campaign calendar Provide agency with briefs for each campaign launch and collaborate on full funnel social campaigns Partner with HQ team on campaign cadence, asset requests, and approvals Monitor performance across all platforms including Facebook, Instagram, Snapchat, TikTok, Pinterest, Twitter, LinkedIn Digital Display Communicate with digital media publishers, maintain relationships and update team on new opportunities Identify appropriate digital partners to RFP for each campaign and brief agencies on objectives and budgets Monitor performance of live campaigns and manage post buy reports E-Retail Support the development and implementation of retail media strategies, aligning with business objectives, launch calendar, and retailer-specific goals Translate brand and retailer priorities into omnichannel retail media campaigns across paid social, on-site display, brand pages, sponsored product ads, and always-on activations. Coordinate with key Retail Media Networks (RMNs) (e.g., Macy's, Nordstrom) to support execution, while managing relationships with external account teams Contribute to end-to-end campaign execution, including briefings, KPI tracking and asset handoff to ensure flawless activation Ensure alignment between media activations and broader merchandising and promotional moments, including in-store events, sampling campaigns, and omni-channel promotions. Collaborate with the Brand Marketing team to identify opportunities to leverage influencer content across paid retail media, and oversee execution of associated deliverables Qualifications SKILLS AND COMPETENCIES: Solid skills in the deployment and optimization of digital campaigns (across awareness, traffic and conversion objectives) Ability to synthesize large sets of data and draw actionable insights Exceptional PowerPoint skills, with a good eye for visual data storytelling Proactive communications skills, ability to function in a fast-paced environment, and ability to collaborate cross-functionally Extensive experience with web analytics tools such as Google Analytics, Facebook Business Manager, etc. High proficiency in Microsoft Office Suite; Excel and PowerPoint required REQUIREMENTS: 2-4 years minimum experience in Digital, in a competitive context, within an agency or brand Must be highly organized and detail-oriented, with a strong ability to manage multiple projects simultaneously with un-prompted follow-through Fluent in English; French is a plus but not required Additional Information LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance and tenure. While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published salary range of $80,000.00 - $105,000.00 USD. This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All your information will be kept confidential according to EEO guidelines.
    $80k-105k yearly 60d+ ago
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  • Manager, Business Analyst & Digital Planning

    Christian Dior Perfumes 4.1company rating

    Christian Dior Perfumes job in New York, NY

    From 1946, people of the House of Parfums Christian Dior in France and around the world embody the spirit of excellence, creativity, and the unique savoir-faire of its creator, the couturier-perfumer Christian Dior. Revolutionizing the codes of French elegance and luxury with its perfumes, combining tradition and daring innovation in makeup and skincare, we reinvent every day the Dior style and affirm beauty and joy in its entirety. Parfums Christian Dior is part of the LVMH Group. We are seeking a strategically minded and analytically driven Manager, Business Analyst & Digital Planning to lead forecasting, performance analysis, and business planning for our direct-to-consumer (DTC) digital channel. In this role, you will design forecasting models, build dashboards, and translate data into insights that shape and accelerate the digital business. The ideal candidate is equal parts data scientist, business strategist, and storyteller-able to transform complex data into clear, actionable insights that drive growth and elevate the luxury digital experience. PRINCIPAL DUTIES AND RESPONSIBILITIES Forecasting & Analysis: Lead the development, maintenance, and refinement of sales and demand forecasts at SKU, category, and channel levels-integrating historical trends, seasonality, and business inputs from Finance and Sales Planning. Continuously analyze and recap product and category performance to identify trends, highlight risks and opportunities, and ensure alignment across sales and inventory planning. Conduct variance analysis (forecast vs. actuals), delivering insights and corrective recommendations to improve forecast precision and agility. Own and partner cross-functionally on promotional strategy, forecasting, and budget planning-analyzing spend efficiency and consumption impact to ensure initiatives drive profitable growth and maximize engagement across digital channels. Insights & Performance Analyze and share business performance on a daily, weekly, and monthly basis to identify trends, risks, and highlight opportunities for growth. Partner with Beauty Tech for reporting and generate insight-driven narratives, preparing regular performance recaps, and communicate findings. Create KPI scorecards that empower teams with accessible insights. Proactively identify anomalies versus target plans and find actionable solutions. Stay current on digital and retail trends, emerging technologies, and evolving consumer behaviors that could influence traffic, conversion, and sales performance. Qualifications 5-7 years of experience in digital commerce, forecasting, or digital planning ideally within a luxury, beauty, or premium consumer brand Proven expertise in sales forecasting, demand planning, and performance analytics, with the ability to interpret financial reports and translate insights into actionable business strategies Experience in leveraging data and insights to inform digital strategy, marketing performance, and profitability optimization. Strong understanding of DTC business models, merchandising strategy, and eCommerce KPIs (traffic, conversion, AOV, retention, and profitability). Demonstrated ability to translate complex data into clear business narratives, influencing cross-functional teams and senior stakeholders. Strategic and detail-oriented, with the ability to manage both high-level insights and operational execution. Self-starter who can work autonomously, anticipate business needs, and drive projects from analysis to action. A mindset of continued curiosity and innovation, always seeking new ways to improve forecasting accuracy, efficiency, and business impact. Passion for the beauty and fragrances industry, competitive landscape & trends. Advanced proficiency in Microsoft Excel and PowerPoint; experience with digital analytics and dashboard tools such as Power BI, Google Analytics, and Salesforce Experience working with a foreign parent company a plus. Additional Information This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All your information will be kept confidential according to EEO guidelines. LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure. While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $115-$125,000.
    $115k-125k yearly 16d ago
  • Retail Key Holder

    Francesca's Holdings 4.0company rating

    New York, NY job

    We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do As a part-time Sales Lead, you will support leading and motivating our boutique associates to create an engaging guest experience and in turn, drive results. You will also have responsibility for operational processes including opening and closing the boutique. This position is a great way to gain leadership experience and grow your retail skills including: Assisting the leadership team in driving business results by maximizing daily sales plans, improving metrics through sales floor leadership, and providing feedback to the Boutique Team. Supporting and reinforcing a selling culture that focuses on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Planning, delegating, and following up on expected tasks, assignments and activities while maintaining our guest as our top priority. Using effective communication skills to act as a liaison between the Boutique Team Leader, Assistant Team Leader, and the Boutique Team. Supporting and enforcing company policies and procedures in a fair and consistent manner. Problem solving; proactively, creatively, and sometimes independently. What You'll Get A flexible schedule A team member discount Position Requirements Preferred experience in a specialty retail store Able to plan and execute tasks efficiently and independently Flexible and adaptable Ability to multi-task and balance multiple priorities Ability to work flexible hours to meet the needs of the boutique while includes, nights, weekends, and holidays Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We are continually sourcing and attracting top talent. We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer.
    $31k-37k yearly est. Auto-Apply 6d ago
  • Client Specialist - Womens Ready to Wear, Full Time - Roosevelt Field (TEMP)

    Bloomingdales 4.2company rating

    Garden City, NY job

    * Day-1 Medical, Dental, Vision Benefits for eligible colleagues * Competitive Pay * Paid Time Off * Flexible Holiday Time-Off & Flexible Scheduling * Instant access to earned wages with PayActiv * Enhanced benefits: pet, home & auto insurance & more * 401(k) plan options available * Bonus earning opportunities * Growth potential opportunities * Employee Discount at Bloomingdale's & Macy's Stores About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview: The Bloomingdale's Client Specialist's primary responsibility is to maximize sales in their designated area/brand/category. This is done by offering outstanding service and product knowledge, maintaining compelling merchandise presentation, building personal clientele, and educating other colleagues. The Client Specialist is welcoming, friendly, and interested, and always puts the needs of the customer first. When not with customers or doing outreach, the Client Specialist is expected to complete tasks to support the omni-channel experience. Essential Functions: * Create an in-store easy, seamless and fun experience allowing you to build and cultivate customer relationships * Embrace and be proficient with technology * Product knowledge expert and ambassador for the brand/category, sells with a confident fashion voice * Participate in the merchandising and operational requirements of the role Qualifications and Competencies: * High School Diploma or equivalent required * 1-2 years related experience * Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner * Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels * Ability to think creatively, strategically and technically * Ability to work a flexible schedule based on department and Company needs Physical Requirements: * Position requires prolonged periods of standing/walking around store or department * May involve reaching, crouching, kneeling, stooping and color vision * Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions * Frequently lift/move up to 25lbs STORES00
    $37k-44k yearly est. Auto-Apply 22d ago
  • Vice President, General Manager - Development Program

    Saks Fifth Avenue 4.1company rating

    New York, NY job

    is All About The Vice President, General Manager - Development Program prepares the Assistant General Manager of Merchandising via a series of critical touchpoints and milestones that provide insight into SFA culture, people, client experience and business ownership. The incumbent must remain 100% mobile during their tenure in the development program. This requirement is defined as having availability to relocate to any one of SFA's stores for additional assignments as an Assistant General Manager of Merchandising, and/or future promotion to Vice President, General Manager. The Assistant General Manager of Merchandising will participate in a six to eight month development program, providing a comprehensive understanding of SFA's leadership toolkit. The program culminates in an annual summit to include presentations to and from our Executive Leadership Team. Under the direction of a Flagship Vice President / General Manager, the Assistant General Manager of Merchandising is responsible for increasing sales by focusing on driving the selling and clienteling process through developing and managing effective selling teams, creating a service and selling culture that delivers results and ensuring the alignment of the merchandise to local needs and opportunities. The Assistant General Manager of Merchandising is responsible for developing a high performance selling organization; ensuring that all selling associates have clear selling strategies as well as broad product knowledge, and effectively coaching selling managers and associates to achieve selling goals, while ensuring that the service experience as delivered by the store team consistently exceeds customer expectations. The Assistant General Manager of Merchandising understands that the success of the organization is tied to the quality and performance of the team, and is responsible for developing, motivating and retaining talent in order to drive sales results and maximize store volume. You Must Have: 100% open availability to relocate within the United States Minimum 5+ years of luxury retail management experience Experience leading fast-paced, high retail sales volume environments Experience developing and leading clienteling culture (i.e. VIC loyalty programs, client events and experiences, store marketing initiatives, brand ambassadorship, etc.) Executive leadership presence with the ability to present/report business trends/financials Experience developing and promoting People Leaders Flexible in scheduling as the business needs including evenings, weekends and holiday schedules Who You Also Are: Clearly shares the work to be done and the expected outcome. Easily creates working relationships to enhance self and team. Seeks and expands on original ideas, enhances others' ideas and contributes their own ideas. Place the team's success above their own Establishes positive interpersonal relationships Champions innovation and creativity by encouraging, recognizing, and rewarding those who take initiative, develop new ideas, or improve work methods As The Assistant General Manager, Merchandising, You Will: I. BUSINESS OWNERSHIP Drive the Saks Fifth Avenue clienteling culture through coaching and mentoring of the Client Development team Directly oversees all Client Development Managers except within the Fifth Avenue Club (Personal Shopping) In partnership with the VP/GM, act as the Chief Merchant for the store to ensure the alignment of merchandise to local needs and opportunities Execute the VP/GM's strategic vision for his/her store Drive towards the achievement of maximum sales and growth in line with company vision and values in partnership with other functional leads for all sales departments Analyze and develop understanding of internal / external customer behavior, trends, and preferences, adjusting processes and standards accordingly (e.g. focus programs) Facilitate cross-functional communication across store departments to optimize collaborative efforts Fulfill store senior leadership responsibilities, including attending daily, weekly, and monthly meetings Actively participate in, and in the absence of the VP / GM, lead Store Senior Leadership team meetings Partner with Merchant and Planning Organization Leaders to determine appropriate strategies and action plans for the store to yield positive results II. PEOPLE Serve as coach to the Management team to enhance the effectiveness of their leadership style and increase the engagement of their teams. Be responsible for developing top talent Client Development Managers to promotability. Collaborate with the Centralized Recruiting team, as appropriate, ensure jobs are filled in order to drive business. Oversee people, product and placement, and sales promotion. Oversee Client Development team performance and objectives. Recognizes outstanding Associate performance, addresses opportunities for improvement, and quickly resolves issues. Tailor leadership style to appropriately set expectations and coach for growth for different levels of direct reports. Set goals for Associates in alignment with department objectives and supports in Associates in achieving them. Develop, motivate, and train the management team in all aspects of the store. Provide consistent and frequent communication so all team members are aware of the store vision, goals, and expectations. III. CLIENT EXPERIENCE Champion SFA culture and values, and manages the team to create a friendly, upbeat atmosphere where customer service is consistent with SFA standards. Partner with Client Development, Brand Ambassador, Merchants, Vendors and Regional teams to fulfill strategic efforts. Oversee the floor to monitor and ensure coverage and presence. Build a Customer Service-driven team, overseeing Customer Service efforts and escalations. Partner with functional leads for execution of in-store selling events. Seek to help others by identifying and meeting the needs of the team, customers, partners, and communities. Your Life and Career at SFA: Be a part of a team of disruptors focused on stores and redefining the luxury experience Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount Salary and Other Compensation: The salary for this position is between $115,000 - $130,000. Factors which may affect starting pay within this range may include geography/market, skills, experience and other qualifications of the successful candidate. This position is also eligible for bonus compensation awards. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest in Saks Fifth Avenue. We look forward to reviewing your application. Saks Fifth Avenue provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks Fifth Avenue complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Saks Fifth Avenue welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used. Thank you for your interest in SFA. We look forward to reviewing your application. SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
    $115k-130k yearly Auto-Apply 60d+ ago
  • Part-Time Luxury Style Advisor - Div 1 Combo

    Saks Fifth Avenue 4.1company rating

    New York, NY job

    is All About As the Style Advisor, you are an exceptional salesperson who provides outstanding customer service, excels in developing strong, long-lasting client relationships and succeeds at increasing sales volume. If you share our love for the clients we serve and the wide selection of brands we offer, then Saks Fifth Avenue is the place for you to build a rewarding career. Who You Are: Often goes above and beyond their goals. Is consistently a top performer and elevates the performance of others. Sees ahead clearly, is knowledgeable and has a capability for a big picture perspective. Constantly looking for opportunities to improve the way things are done. Can be depended on for a unique perspective. You Also Have: Proven sales track record, detail-oriented, client-focused Competitive drive and entrepreneurial confidence to succeed - Results Driven Demonstrate ability to develop long-term relationships with customers Possess a passion and thorough knowledge of fashion, YOU ARE THE EXPERT! As The Style Advisor, You Will: Execute the appropriate selling behaviors consistently and professionally Consistently meet and exceed sales plans Establish and develop clientele base: Remember, clientele is not a noun, it's a verb!! Maintain and gain the knowledge and expertise on the brands we offer (Product Knowledge) Collaborate with vendor partners to maximize sales opportunities through consultative selling, exciting store events and clienteling Ad hoc responsibilities as needed Your Life and Career at SFA: Be a part of a team of disruptors focused on stores and redefining the luxury experience. Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time Associates (including medical, vision and dental) An amazing Associate discount Salary and Other Compensation: The starting hourly rate for this position is between $16.50-24.26 per hour. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate. This position is eligible for commissions in accordance with the terms of the Company's plan. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Thank you for your interest in SFA. We look forward to reviewing your application. SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
    $16.5-24.3 hourly Auto-Apply 60d+ ago
  • Registry Consultant, Full Time - Roosevelt Field

    Bloomingdales 4.2company rating

    Garden City, NY job

    About Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Instant access to earned wages with PayActiv Enhanced benefits: pet, home & auto insurance & more 401(k) plan options available Bonus earning opportunities Growth potential opportunities Employee Discount at Bloomingdale's & Macy's Stores Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview As a Bloomingdale's Gift Registry Concierge, you will play a key role in delivering a personalized customer experience to your registrants. Whether in store or online, your goal is to serve as a Bloomingdale's merchandise & service expert - understanding the registrant's needs, guiding the customer journey as the registrant builds value to the registry, and providing support during the experience from start to finish. You will become well versed and educated in merchandise storewide with an emphasis on Home product, offering your expertise to registrants and gift givers. Building and maintaining client relationships and long-term loyalty will be a part of your everyday role Essential Functions Engage and welcome customers to the Gift Registry Department Deliver an exceptional and personalized experience by engaging and understanding the needs and the lifestyle of the customer Become a product knowledge expert, understanding features and benefits of product especially in the Home Department. Be an expert on product and style and have a confident fashion voice Commit to building customer relationships and loyalty through the maintenance of a client book Drive loyalty program by selling both applications and enrollments Put customers at ease, online and in-store, through tools that allow for easier connection to build comfort and trust Serve as a liaison for the registrant to our total merchandise assortment beyond registry needs Manage customer interactions coming in through multiple online platforms Work in a fast-paced environment, handle multiple priorities and learn new procedures Use technology to deliver the customer experience and build registry value Meet regularly with Supervisor to review goals and best practices Meet or exceed registry and business goals Qualifications and Competencies Education Requirements Min/Preferred Education Level Description Minimum High School or GED High School Diploma or equivalent required Years of Experience Min/Preferred Years of Experience Comments Minimum 1 1-2 years related experience Competencies High School Diploma or equivalent required. 1-2 years related experience. Prior Home Store related experience and/or training preferred. Exceptional customer service skills required. Professional and outgoing demeanor. Exceptional communication skills with ability to engage in conversation. Curious mind-set for understanding registrant needs. Experience in building client relationships. Ability to maintain composure in difficult situations. Ability to work independently and as part of a team in a learning environment. Ability to work a flexible schedule based on department and Company needs. Proficient in use of computers (including Microsoft Office and the Internet). Physical Requirements Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions. Frequently lift/move up to 25lbs. STORES00
    $65k-83k yearly est. Auto-Apply 37d ago
  • Account Executive, MidMarket

    On The Stage 4.3company rating

    New York, NY job

    Consultative Direct Sales impacting an underserved community for the greater good is not a dream, just a dream job here at OTS. Are you looking for an opportunity where you can combine your love for the arts with a professional B2B Sales career? Do you want to join a growing and diverse team of professionals to introduce a Broadway-caliber technology platform to performing arts organizations across the country? We are looking for passionate, career-minded individuals from all backgrounds who excel at consulting with others to help them overcome their organizational challenges to achieve their goals. You can be a part of the performing arts community by joining our Account Executive Team. On The Stage provides an all-in-one online SaaS platform designed for community, educational, and independent theatre makers; that was created by theatre professionals with real experience in the tech industry. We make Broadway caliber technology tools available to empower live arts producers to achieve their creative and financial goals. On The Stage provides an inclusive environment that welcomes people to join us and make a difference for our client performing arts organizations. We believe: Creativity thrives when artists and educators have the resources they need. Live Art is most successful in a sustainable environment of mutual appreciation and exchange with its audience. Everyone deserves access to the tools and support they need to bring their artistic visions into the world. Our end-to-end SaaS platform includes: A comprehensive online ticketing system Public-facing promotional sites Configurable engagement features Live capture and streaming software Fundraising campaigns In your role, you can help our customers experience significant benefits from our platform's ability to produce/manage live or virtual events, increase their ticket sales, save time, and elevate the stature of their program with their audience and in the community. Our customers have seen over two million tickets sold via our platform, which continues to increase each month! We were founded by a Tony Award-winning producer and serial tech entrepreneurs with multiple eight-figure exits between them and funded by a group of angel investors experienced in technology and the Arts who are focused on empowering theatre markers with great technology. We're in the business of technology but in service to the arts. For more information about On The Stage, visit: ****************** Job Description Take your previous experience to the next level and accelerate your career with On The Stage's sales team! This is a once-in-a-lifetime opportunity to join an early-stage team. The MidMarket Account Executive position will be responsible for closing new business and driving revenue by running consultative demonstrations & meetings with prospects and their decision-makers/stakeholders for the On The Stage sales team for large theatres and professional arts organizations. Your skills and enthusiasm to perform well in this early stage opportunity have a tremendous upside for you in growth and compensation. This is a Mid-Level position that does require experience, preferably in Saas Sales &/or Box Office experience. Our customer's journey with On The Stage starts with you! Responsibilities Qualify SDR-driven and self-created opportunities to negotiate and close new business and drive revenue for On The Stage. Consult with potential customers to identify pain points in their current ticketing, marketing, and fundraising processes to improve their efficiencies and drive revenue growth. Drive revenue by effectively addressing the client's business needs, offering appropriate solutions, creating urgency, and closing accounts over phone/Zoom meetings. Gather data and actively listen to potential customers using consultative sales methods to fully understand their organization, identify their goals, uncover their problems, and identify impact areas. Conduct tailored, web-based presentations over the phone to showcase On The Stage solutions. Build, maintain, and manage a healthy sales pipeline to achieve and exceed monthly sales targets. Utilize multi-threading Think strategically to create and deliver complex, customized solutions that provide value to clientsʼ bottom line and overall revenue growth. Achieve monthly and quarterly sales targets for the number of new customers and overall revenue targets. Create opportunities through referrals and internal and external expansion. Prospect and identify opportunities to acquire new business - this is a hunter/closer role. Cold-call key decision-makers to set appointments. Learn and adopt the On The Stage Sales Methodology and Process. Become an Industry Expert by researching trends and best practices, reading business publications, seeking learning and development opportunities, and utilizing internal training resources. Qualifications Outstanding written and verbal communication, presentation, and time management skills. 2+ years in Account Executive or similar position at a Saas company with demonstrated track record of achieving quotas Strong ability to initiate, establish and nurture meaningful business relationships over the phone and in virtual meetings. Strong ability to offer consultative solutions tailored to the prospect's specific needs. Ability to implement feedback and take direction. Ability to maintain high activity levels, manage multiple competing priorities, and work effectively in a results-driven culture. Flexible and adaptive to change in a highly dynamic work environment. Ability to document essential prospect information quickly and accurately. Expertise in conceptual sales, solution selling, and value-based selling. Proficiency with Salesforce.com, Outreach.com, and Google Apps. Demonstrates willingness to ask questions when you don't have the answer and teach others when you do. Demonstrates willingness to take ownership over your work and the outcomes you deliver. Demonstrates honest, direct, and respectful communication to collaborate with the team to drive individual and team growth. Demonstrates passion and perseverance in the attainment of goals and alignment to the mission. Previous experience in theatre (performer, director, box office, stage management, etc.) is a plus. Additional Information All your information will be kept confidential according to EEO guidelines. Equal Opportunity Statement On The Stage is committed to strengthening our culture of inclusion through our hiring practices. We recognize and celebrate that we are better able to grow and learn together with a diverse team. When recruiting for On The Stage, we welcome the unique contributions that diversity of personal experiences brings to the team. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. All are welcome at On The Stage.
    $36k-58k yearly est. 60d+ ago
  • Product Manager

    On The Stage 4.3company rating

    New York, NY job

    On The Stage provides a comprehensive ticketing and marketing platform designed specifically for the performing arts-from K-12 schools to higher ed music, theatre and dance departments, from community theatres to professional and regional theatres, from PACs to venues and event spaces, from dance studios to comedy clubs. Created by theatre professionals with real experience in the tech industry, we make Broadway-caliber technology tools available to artists and live event producers to achieve their creative and financial goals. On The Stage provides an inclusive environment that welcomes people to join us and make a difference for our client performing arts organizations. We believe: Creativity thrives when artists and educators have the resources they need. Live Art is most successful in a sustainable environment of mutual appreciation and exchange with its audience. Everyone deserves access to the tools and support they need to bring their artistic visions into the world. Our end-to-end SaaS platform includes: A comprehensive online ticketing system Public-facing promotional sites Configurable engagement features Fundraising campaigns In your role, you can help our customers experience significant benefits from our platform's ability to produce/manage live or virtual events, increase their ticket sales, save time, and elevate the stature of their program with their audience and in the community. Our customers have sold millions of tickets via our platform, which continues to increase each month! We were founded by a Tony Award-winning producer and serial tech entrepreneurs with multiple eight-figure exits between them and funded by a group of angel investors experienced in technology and the Arts who are focused on empowering theatre markers with great technology. We're in the business of technology but in service to the arts. For more information about On The Stage, visit: ****************** Job Description About the role: We're looking for a Product Manager with 1-3 years of experience to help define, build, and improve products that deliver meaningful value to customers and the business. You'll work on a team that consists of 3 PMs (including yourself), designers, and a growing engineering team - and will work cross-functionally with all. On a daily basis you may also engage with marketing, sales, and customer-facing teams to identify problems, prioritize opportunities, and ship solutions. This role is ideal for someone who is curious, analytical, customer-focused, and eager to grow their product skill set across the full product lifecycle. Strong interest in the theater world or experience in Ticketing/E-Commerce is a huge plus! What you'll do: Product Discovery & Strategy Partner with stakeholders to understand customer needs, business goals, and market opportunities Conduct customer research through interviews, surveys, usability testing, and data analysis Translate insights into clear problem statements, hypotheses, and product opportunities Contribute to product strategy, roadmaps, and goal-setting (OKRs, KPIs, etc.) Execution & Delivery Own the definition and delivery of product features from concept through launch Write clear product requirements and acceptance criteria Prioritize work using structured frameworks (e.g., impact vs. effort, RICE, etc.) Collaborate closely with engineering to scope, plan, and deliver high-quality solutions Participate in sprint planning, stand-ups, reviews, and retrospectives Cross-Functional Collaboration Work with design on user flows, wireframes, and UX decisions Partner with marketing and sales on launches, positioning, and go-to-market plans Collaborate with customer support and success teams to identify pain points and opportunities Communicate product updates, decisions, and tradeoffs to stakeholders Measurement & Iteration Define success metrics and track product performance post-launch Analyze qualitative and quantitative data to evaluate impact and inform next steps Gather feedback and iterate to improve usability, adoption, and outcomes Identify and help address bugs, edge cases, and usability issues Qualifications Required: 1-3 years of experience in a Product Manager, Associate PM, or similar role Experience working with cross-functional teams (engineering, design, stakeholders) Strong written and verbal communication skills Ability to break down complex problems into clear, actionable requirements Comfort using data to inform decisions (basic analytics, metrics, dashboards) Strong organizational skills and attention to detail Really Nice to Have: A passion for the arts and/or experience in the theater world Experience in SaaS or Ecommerce Nice to Have: Experience with Agile / Scrum product development Familiarity with tools like Jira, Confluence, Figma, Mixpanel, or similar Exposure to customer research methods and usability testing Experience supporting product launches or feature rollouts Background in SaaS, consumer products, or digital platforms
    $110k-171k yearly est. 15d ago
  • Manager, Business Analyst & Digital Planning

    Christian Dior Perfumes 4.1company rating

    Christian Dior Perfumes job in New York, NY

    From 1946, people of the House of Parfums Christian Dior in France and around the world embody the spirit of excellence, creativity, and the unique savoir-faire of its creator, the couturier-perfumer Christian Dior. Revolutionizing the codes of French elegance and luxury with its perfumes, combining tradition and daring innovation in makeup and skincare, we reinvent every day the Dior style and affirm beauty and joy in its entirety. Parfums Christian Dior is part of the LVMH Group. We are seeking a strategically minded and analytically driven Manager, Business Analyst & Digital Planning to lead forecasting, performance analysis, and business planning for our direct-to-consumer (DTC) digital channel. In this role, you will design forecasting models, build dashboards, and translate data into insights that shape and accelerate the digital business. The ideal candidate is equal parts data scientist, business strategist, and storyteller-able to transform complex data into clear, actionable insights that drive growth and elevate the luxury digital experience. PRINCIPAL DUTIES AND RESPONSIBILITIES Forecasting & Analysis: Lead the development, maintenance, and refinement of sales and demand forecasts at SKU, category, and channel levels-integrating historical trends, seasonality, and business inputs from Finance and Sales Planning. Continuously analyze and recap product and category performance to identify trends, highlight risks and opportunities, and ensure alignment across sales and inventory planning. Conduct variance analysis (forecast vs. actuals), delivering insights and corrective recommendations to improve forecast precision and agility. Own and partner cross-functionally on promotional strategy, forecasting, and budget planning-analyzing spend efficiency and consumption impact to ensure initiatives drive profitable growth and maximize engagement across digital channels. Insights & Performance Analyze and share business performance on a daily, weekly, and monthly basis to identify trends, risks, and highlight opportunities for growth. Partner with Beauty Tech for reporting and generate insight-driven narratives, preparing regular performance recaps, and communicate findings. Create KPI scorecards that empower teams with accessible insights. Proactively identify anomalies versus target plans and find actionable solutions. Stay current on digital and retail trends, emerging technologies, and evolving consumer behaviors that could influence traffic, conversion, and sales performance. Qualifications 5-7 years of experience in digital commerce, forecasting, or digital planning ideally within a luxury, beauty, or premium consumer brand Proven expertise in sales forecasting, demand planning, and performance analytics, with the ability to interpret financial reports and translate insights into actionable business strategies Experience in leveraging data and insights to inform digital strategy, marketing performance, and profitability optimization. Strong understanding of DTC business models, merchandising strategy, and eCommerce KPIs (traffic, conversion, AOV, retention, and profitability). Demonstrated ability to translate complex data into clear business narratives, influencing cross-functional teams and senior stakeholders. Strategic and detail-oriented, with the ability to manage both high-level insights and operational execution. Self-starter who can work autonomously, anticipate business needs, and drive projects from analysis to action. A mindset of continued curiosity and innovation, always seeking new ways to improve forecasting accuracy, efficiency, and business impact. Passion for the beauty and fragrances industry, competitive landscape & trends. Advanced proficiency in Microsoft Excel and PowerPoint; experience with digital analytics and dashboard tools such as Power BI, Google Analytics, and Salesforce Experience working with a foreign parent company a plus. Additional Information This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All your information will be kept confidential according to EEO guidelines. LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure. While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $115-$125,000.
    $115k-125k yearly 44d ago
  • Associate, Store Merchandising

    Saks Fifth Avenue 4.1company rating

    New York, NY job

    is All About Under the leadership of the Merchandise Operations Team Supervisor/Manager, the Merchandise Operations Associate is responsible for supporting the daily operations of merchandise including processing, placement, maintenance and fulfillment. Who You Are: Demonstrates comfort in flexing all communication styles and establishes positive interpersonal relationships Evaluates progress against key performance drivers and assess organizational opportunities and risks Drives positive outcomes through objectives and measures while monitoring progress and results Consistently generates and shares original ideas, tackling both simple and complex problems You Also Have: Ability to lift cartons, climb ladders, and handle racks and carts of merchandise; lifting of up to 50 pounds Must be able to learn and retain merchandising standards on the floor in compliance with Visual standards Must have strong computer skills and ability to use available technology (RF guns, PC, iOS device, Excel/Word, and various proprietary platforms) Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision Must be able to consistently meet deadlines and follow through on assigned tasks Ability to work a flexible schedule as per business needs and adheres to Dependability standards Other store initiatives as assigned by management Ability to drive company vehicle as needed in accordance with your state Driver's License standards (select doors only) As The Merchandise Operations Associate, You Will: Merchandise Process inbound merchandise, placement and presentation of merchandise on selling floor Follow direction in maintaining standards in placement and presentation Participate when needed in other store initiatives as required, including but not limited to fill in of merchandise on the selling floor, floor recovery, supply replenishment, etc. during peak business periods. Fulfillment Locate requested merchandise within our store and complete orders placed by the customer Provide excellent customer service and act quickly to address the customers' needs Ad hoc responsibilities as needed Your Life and Career at SFA: Be a part of a team of disruptors focused on stores and redefining the luxury experience. Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time Associates (including medical, vision and dental) An amazing Associate discount Salary and Other Compensation: The starting hourly rate for this position is between [$18.68 - 23.35 per hour]. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Thank you for your interest in SFA. We look forward to reviewing your application. SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
    $18.7-23.4 hourly Auto-Apply 59d ago
  • Retail Business Director

    Christian Dior Perfumes 4.1company rating

    Christian Dior Perfumes job in New York, NY

    From 1946, people of the House of Parfums Christian Dior in France and around the world embody the spirit of excellence, creativity, and the unique savoir-faire of its creator, the couturier-perfumer Christian Dior. Revolutionizing the codes of French elegance and luxury with its perfumes, combining tradition and daring innovation in makeup and skincare, we reinvent every day the Dior style and affirm beauty and joy in its entirety. Parfums Christian Dior is part of the LVMH Group. Lead and inspire a growing network of retail stores and Boutique Managers at Parfums Christian Dior, by ensuring Dior standards are upheld through exceptional client experience, driving and achieving sales targets and other KPIs by door, recruiting and elevating boutique talent, filtering communication between retail teams and corporate, supporting new store openings, and contributing to strategic planning for Dior's direct to retail channel. Candidate must reside in NY Metro, Miami or Orange County, CA where a Dior Beauty boutique is located. Key Responsibilities: Leadership, Management, and Development: Lead, inspire, and coach Boutique Managers to achieve Dior's priorities, promoting a culture of accountability while empowering them to operationalize at boutique level. Oversee recruitment, onboarding, and development of boutique teams. Build boutique team bench strength through career development and succession planning. Nurture the boutique community, fostering an inclusive and collaborative environment that promotes continuous improvement and best practices sharing. Partner with HR to uphold performance management guidelines and address policy violations. Partner with Retail Innovation and Excellence to build out and host retail leadership meetings (weekly, monthly, annually). Business Development & Sales: Oversee the business of all retail boutiques, focusing on driving sales / profitability through elevated client experience and service. Monitor store KPIs, identify opportunities, and partner with boutique leadership to implement action plans to exceed targets. Manage by-door P&Ls, aligning resources with budgets and performance. Participate in budgeting and strategic development, boutique by boutique. Stay informed of market and competitor trends, share consolidated intel with relevant cross-functional teams. Contribute insights to assortment planning for competitive retail offers. Raise boutique openings, remodels, and market expansion opportunities. Support omni-channel growth strategy: collaborate with Field, Operations, CRM, and IT teams to ensure a seamless experience between all channels. Continuously rethink business practices with an eye to retail productivity, profitability, and client experience & provide feedback to cross functional teams. Client: Support implementation of client strategy to deepen relationships, drive loyalty, and achieve commercial targets. Operations: Be the voice of the boutiques. Filter communications between boutiques and corporate teams, requesting resources, removing obstacles, and driving overall workplace experience improvements for boutique teams. Support compliance on operational policies and procedures, including workplace safety and regulatory guidelines. Manage and support multiple boutique openings per year. Qualifications Candidate must reside in NY Metro, Miami or Orange County, CA where a Dior Beauty boutique is located. 5+ years managing multiple US-based boutiques at once. Luxury beauty or fashion boutique experience a plus. Proven track record of launching new store openings with experience building, implementing, and iterating on new processes from the ground up. Strong commercial leadership, communication, organizational, presentation, and follow-through skills. Strong interpersonal skills with an emphasis on building partnerships, managing conflict, and influencing others. Ability to motivate people, instill accountability, and achieve results. Proven record in coaching and developing people to improve performance and achieve professional goals. Experience in results-oriented, high-growth environments with agile, resourceful capabilities. Strong knowledge of KPIs, P&L management, and operational standards. Experience with operations systems a plus. Candidate must be available to work in New York City. Able to work a full-time, but potentially varied schedule including nights, weekends, and holidays as needed. Required 60% in-store presence (3 days in-store, 1 day office, 1 day remote). Up to 60% travel required, with the ability to travel for substantial periods of time and at short notice. Additional Information This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All your information will be kept confidential according to EEO guidelines. LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure. While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $135,000-$175,000.00.
    $135k-175k yearly 60d+ ago
  • Senior, Merchant Operations - Technology Initiatives

    Bloomingdales 4.2company rating

    Islandia, NY job

    About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Across all brand touchpoints-from Bloomingdales.com to our newest small store concept, Bloomie's-everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way. Job Overview The Senior, Merchant Operations - Technology Initiatives job supports the Director of Merchant Operations - Technology Initiatives in the team's work to develop and implement processes and systems. The position's primary responsibility is to help lead special initiatives around the search, discovery, and implementation of new processes and technology for the merchants and to utilize analytical skills for data analysis to drive decision making. The individual must be able to understand the business and systems needs at a detailed level to be able to connect dots between multiple complex projects and recommend, evaluate and implement technology/business solutions as required. The position entails a great deal of business/system process analysis, data analysis, project management, and communication. Essential Functions * Enterprise Vision/Strategy: Understand the collective, long-term vision and ambition for Bloomingdale's and be able to connect the dots between special projects and long-term strategic ambitions * Functional Vision/Strategies: Collaborate with Macy's and Bloomingdales' leadership and/or business units to formulate plans, processes, and systems that execute the requirements for their visions and needs for the business * Project-Based Opportunities: Apply analytical rigor and problem-solving frameworks to objectively unearth, prioritize, pursue top-and bottom-line opportunities that challenge the status quo and tackle critical business/operations challenges * Roadmaps to Operationalize: Create structures, develop roadmaps, and manage project deliverables to operationalize and scale strategic plans across and within respective retail functions for impact * Colleague Connection: Stay on the pulse of the merchants POV toward processes, practices, and operations to act as a bridge between them and Macy's/Bloomingdale's leadership so that both parties work together to achieve larger goals * Partner with the merchant organization to prioritize solutions that aim to solve pain points * Perform other responsibilities as assigned Qualifications and Competencies * Education/Experience: * Bachelor's Degree from a 4-year college or university * 3+ years of related experience * Communication Skills: * Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner. * Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines at many levels. * Reasoning Ability: * Highly analytical, strategic, and able to identify data trends and present risks and opportunities * Visionary Thinking: * Ability to be a forward thinking and innovative leader with a vision to drive transformative strategies. * Ability to think creatively, strategically, and technically and to connect the dots between multiple complex processes and systems. * Other Skills: * Demonstrated ability to balance multiple projects and be flexible in response to changing priorities * Proficiency of MS Office computer programs is required * Ability to work a flexible schedule based on company needs * Physical Requirements: * Requires prolonged periods of sitting, with occasional standing * Occasionally requires walking, bending, reaching, hearing and talking * Continuous use of computers and other office equipment * May require to lift/move up to 25 lbs. CORP00
    $81k-116k yearly est. Auto-Apply 36d ago
  • Client Specialist - Handbags, Maison de Sabre, Part Time - Soho

    Bloomingdales 4.2company rating

    New York, NY job

    Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Instant access to earned wages with PayActiv Enhanced benefits: pet, home & auto insurance & more 401(k) plan options available Bonus earning opportunities Growth potential opportunities Employee Discount at Bloomingdale's & Macy's Stores About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview: The Bloomingdale's Client Specialist's primary responsibility is to maximize sales in their designated area/brand/category. This is done by offering outstanding service and product knowledge, maintaining compelling merchandise presentation, building personal clientele, and educating other colleagues. The Client Specialist is welcoming, friendly, and interested, and always puts the needs of the customer first. When not with customers or doing outreach, the Client Specialist is expected to complete tasks to support the omni-channel experience. Essential Functions: Create an in-store easy, seamless and fun experience allowing you to build and cultivate customer relationships Embrace and be proficient with technology Product knowledge expert and ambassador for the brand/category, sells with a confident fashion voice Participate in the merchandising and operational requirements of the role Qualifications and Competencies: High School Diploma or equivalent required 1-2 years related experience Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels Ability to think creatively, strategically and technically Ability to work a flexible schedule based on department and Company needs Physical Requirements: Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling, stooping and color vision Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs STORES00
    $37k-44k yearly est. Auto-Apply 60d+ ago
  • Assistant Manager, Product, Saks New York

    Chanel 4.6company rating

    New York, NY job

    Assistant Manager, Product - Saks New York At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL. About the role: We are looking for an Assistant Manager who will serve as a brand ambassador and business leader, with a focus on delivering extraordinary experiences for our internal team and clients. They will play a vital role in driving the business of their respective product categories, coaching, and managing a team of diverse salespeople, and will work closely with the Boutique Director by imparting critical business knowledge. The Assistant Manager will be responsible for fully owning and driving the business within the assigned product category. What impact you can create at CHANEL: * Through spending time on the selling floor, coach and always inspire team to deliver an elevated client experience for all clients * Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork * Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery * Drive all aspects of the assigned product category, including analysis, reporting, assortment planning, and partnership with Home Office buying team * Run product category and lead team with agility and resilience, continuously improving based on key performance indicators and lessons learned * Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events You are energized by: * The history and heritage of The House of CHANEL * Building collaborative partnerships and relationships * Fostering a meaningful client experience centered around inclusion and connection * Being comfortable in the middle of complexity and ambiguity * Creativity and innovation by testing, learning, and taking new risks What you will bring to the team: * Ability to thrive in a team environment and work collaboratively * Understanding of, and passion for client experience * Excellent communication skills * Foreign language skills are preferred but not required * Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives * Curiosity and desire to learn and grow professionally within the world of CHANEL Position Logistics: * Minimum 3 years of related experience * Bachelor's degree (preferred) * Ability to lift 15 lbs. * A flexible schedule with the ability to work late nights, weekends, and some holidays * Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results * Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate. Compensation: * The anticipated base salary range for this position is $70,200 to $106,000. Base salary is one component of the total compensation for this position. Other forms of variable pay may be offered for this position. Other components may include bonus potential, benefits, and/or perks. Benefits and Perks: * Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund * Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership) * Generous paid time off policies to include vacation, holiday, sick and volunteer days * 401K and other incentives * Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program * Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking Additional Information: CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in: Diversity and Inclusion: * At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients. * We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support. CHANEL Community: * CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities. * Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations. Sustainability: * CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels. * Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives. Arts and Culture: * We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center. Fondation CHANEL: * Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years. * For more information, please navigate to the Fondation CHANEL website here. Career and Leadership Development: * We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills. * CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.
    $26k-51k yearly est. Auto-Apply 60d+ ago
  • Alterations Manager - Saks Fifth Avenue

    Saks Fifth Avenue 4.1company rating

    New York, NY job

    is All About Under direction from the Assistant General Manager of Operations, the Alterations Manager is responsible for providing leadership and support to all of the Alterations Associates in order to provide outstanding service and meet the demands of the clients and selling organization. Who You Are: You inspire others with your vision and sense of purpose. You are an optimistic thought provoker who can motivate entire units or organizations while driving store and company initiatives. You are able to generate a variety of approaches to problem solving including new and novel ideas while paying close attention to detail. Achieves and exceeds financial and performance goals. Innate ability to gain ground without damaging relationships. Can be both assertive but diplomatic. You exhibit sound business judgment and have exceptional organizational skills. You Also Have: 4 year degree preferred. 3+ years of management experience with comparable volume or a proven track record of success managing operations workforce and achieving results Fitting/tailoring experience in high-end or luxury merchandise setting is preferred Ability to fit and perform alterations on a wide range of garments Knowledge of Alterations industry including fabrication and styling of luxury merchandise. Proficiency in utilizing available technology, Word, Excel etc is required. Must be flexible in scheduling as the business needs evening weekend and holiday schedules. As The Alterations Manager, You Will: Organize and build structural processes Drive positive outcomes through objectives and measuring and monitoring progress and results successfully Create a professional work environment by communicating and exemplifying our company's standards of excellence. Create effective teamwork between the selling organization and the Alterations department. Maintain a consistently high level of customer service within the department by recruiting, selecting, training, and developing quality professional Alterations Associates. Deliver ongoing education, assessment and performance feedback to associates with regard to quality, productivity, service and alterations policy and procedures Ad hoc responsibilities as needed Your Life and Career at SFA: Be a part of a team of disruptors focused on stores and redefining the luxury experience. Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time Associates (including medical, vision and dental) An amazing Associate discount Salary and Other Compensation: The starting salary for this position is between $81,721.61-102,152.02 annually. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate. This position is also eligible for bonus. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest in SFA. We look forward to reviewing your application. SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
    $33k-45k yearly est. Auto-Apply 60d+ ago
  • Fashion Advisor, 57th Street

    Chanel 4.6company rating

    New York, NY job

    Fashion Advisor At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL. About the role: We are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. The Fashion Advisor will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The Fashion Advisor will work alongside a diverse sales-team, and report to the Boutique's leadership. What impact you can create at CHANEL: * Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand * Optimize the client experience through providing clients with prompt, professional, warm and courteous service * Build genuine relationships with clients through thoughtful and consistent outreach * Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations * Take in repairs and maintain consistent follow up with clients regarding repairs and alterations You are energized by: * The history and heritage of The House of CHANEL * Being truly service minded * Utilizing your fashion expertise to inspire others * Building collaborative partnerships and relationships in a team-focused environment * Fostering a meaningful client experience centered around inclusion and connection * Appreciation for art, beauty, and luxury What you will bring to the team: * Ability to thrive in a team environment and work collaboratively * Understanding of, and passion for client experience * Excellent communication skills * Foreign language skills are preferred but not required * Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives * Curiosity and desire to learn and grow professionally within the world of CHANEL Position Logistics: * Minimum 3 years of related experience * Minimum High School Diploma * Ability to lift 15 lbs. * A flexible schedule with the ability to work late nights, weekends, and some holidays * Front of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results * Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate. What skills you will learn: * Exposure to multiple boutique business functions and categories * Growth in additional business and functional areas of the retail business * Opportunity to collaborate and succeed as a team with colleagues and cross-functionally * Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules Compensation: * The anticipated hourly rate range for this position is $27.70 through $34.00. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks. Benefits and Perks: * Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund * Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership) * Generous paid time off policies to include vacation, holiday, sick and volunteer days * 401K and other incentives * Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program * Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking Additional Information: CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in: Diversity and Inclusion: * At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients. * We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support. CHANEL Community: * CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities. * Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations. Sustainability: * CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels. * Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives. Arts and Culture: * We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center. * Fondation CHANEL: * Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years. * For more information, please navigate to the Fondation CHANEL website here. Career and Leadership Development: * We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills. * CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.
    $27.7-34 hourly Auto-Apply 4d ago
  • Manager, Retail Business Development

    Christian Dior Perfumes 4.1company rating

    Christian Dior Perfumes job in New York, NY

    From 1946, people of the House of Parfums Christian Dior in France and around the world embody the spirit of excellence, creativity, and the unique savoir-faire of its creator, the couturier-perfumer Christian Dior. Revolutionizing the codes of French elegance and luxury with its perfumes, combining tradition and daring innovation in makeup and skincare, we reinvent every day the Dior style and affirm beauty and joy in its entirety. Parfums Christian Dior is part of the LVMH Group. The Retail Business Development Manager will be an integral member of the direct retail team, serving as 360 strategy lead and performance driver in the development of a nascent but growing distribution channel, with responsibilities including but not limited to managing new openings across cross-functional teams, monitoring performance, identifying opportunities, and making recommendations to further drive sales and elevation of the client experience, all with P&L management in mind. This role will require data driven decision making, seamless advanced planning, agility, and problem solving to address opportunities that emerge during all stages of planning and execution. ESSENTIAL DUTIES & RESPONSIBILITIES Strategy & Business Development: Develop and implement comprehensive business models, executive briefs, and proposals for existing network and new retail opportunities. Provide strategic input and execute activities that align with company-wide priorities. Budgeting & Forecasting: Build budgets and forecasts both top and bottom line. Manage project budgets, regularly track spend and sales vs. budget, and ensure financial objectives are prioritized and met. Reconcile forecasts on a monthly basis considering seasonality, commercial plans. Retail Performance & KPI Management: Define, track, and report on key retail performance indicators (e.g., conversion rate, average transaction value, units per transaction, sales per square foot, client retention, mystery shopping scores). Prepare & communicate on targets for store teams for sales planning, bonus targets, retail incentives, & events. Analyze store performance daily and weekly and communicate to retail and corporate leadership. Calculate store team bonus & commissions. 360 Planning & Business Driving: Leverage data & qualitative feedback to build tailored 360 strategies to deliver financial objectives. Identify underperforming KPIs and develop action plans to improve them. Clearly communicate and partner on channel strategies with corporate partners: Marketing, CRM, Visual Merchandising, Retail Development, Finance, Marketing, and more. Communication & Collaboration: Partner closely with retail leadership and raise feedback to cross-functional teams, recommending and collaborating on opportunities to drive sales and enhance client experience. Prepare agenda and coordinate content weekly Retail Community Call with boutique managers to share best practices, address challenges, & discuss 360 strategies built to support stores. Play a critical role in updating and improving Retail homepage and all retail related tools. Project Ownership: Lead the planning and execution of retail expansion channels and business driving activities, ensuring seamless coordination across all stages of development. Manage the pipeline of future openings, prepare for and lead 360 project calls with senior cross-functional partners, maintain an updated calendar to ensure all stakeholders are informed of key dates and changes, and own all follow up. Innovation & Continuous Improvement: Stay abreast of the retail landscape, identifying new opportunities in Direct, Wholesale, and Digital channels. Conduct post-launch reviews to define best practices and drive continuous improvement. Develop new tools and processes with a continued eye on efficiency. Promote a positive, united work environment within the team and across departments while challenging status quo. RETAIL INNOVATION TEAM MISSION The Retail Innovation team at Parfums Christian Dior is leading the evolution of luxury fashion beauty and fragrance through the exploration, testing, implementation, and management of new and distinctive retail experiences and models to further enrich client relationships with the Maison. Qualifications 5-7 years of experience with a background in retail strategy, financial analysis, budgeting, and 360 project management. Ideally with experience in beauty and fragrances, vertical retail, D2C, and / or luxury fashion environment. Excellent interpersonal and communication skills, with the ability to influence stakeholders across management levels. Always maintains an internal client service mindset. Maintains composure and remains solutions-oriented even in high pressure, ambiguous situations. Strong time management and prioritization skills. Sense of urgency. Thrives in dynamic, fast-paced environments. Entrepreneurial mindset, ability to wear multiple hats, being hands-on and in the details, while also being able to zoom out through high level strategy. Ability to understand and leverage financial reports to drive business. Client experience focused with an eye for details. Self-starter, ability to take initiative, ownership, and accountability for their work, with high standards for excellence. Proven leadership skills with the ability to inspire, develop, and drive accountability with colleagues and/or direct reports. Experience with people management a plus. Passion for the beauty and fragrances industry, competitive landscape & trends. Exceptional computer skills required, including advanced Excel and PowerPoint. Experience working with a foreign parent company a plus. JOB REQUIREMENTS Ability to travel within market. Ability to flex schedule to include weekend and evening work as needed. Additional Information This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All your information will be kept confidential according to EEO guidelines. LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure. While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $115,000-$125,000.
    $115k-125k yearly 60d+ ago
  • Selling Specialist

    Solstice Sunglasses 4.1company rating

    New York, NY job

    Requirements Qualifications: Prior retail or customer service experience necessary; experience with luxury goods a plus Passion for fashion, trends and style Strong communication and conversation skills; polite, outgoing, genuine and approachable Operates well in a fast-paced environment; adapts well to changes in traffic patterns, environments, tasks, etc. Confident and mature Reliable and punctual Positive attitude and approach to work; remains motivated and productive during downtime Able to work flexible hours Ability stand for long periods of time* Ability to climb a ladder Ability to lift and carry 25 pounds High School Diploma required *Hours may vary due to regulations set forth by specific states. Salary Description PT Hourly
    $45k-67k yearly est. 60d+ ago
  • Customer Marketing Manager

    On The Stage 4.3company rating

    New York, NY job

    On The Stage provides a comprehensive ticketing and marketing platform designed specifically for the performing arts-from K-12 schools to higher ed music, theatre and dance departments, from community theatres to professional and regional theatres, from PACs to venues and event spaces, from dance studios to comedy clubs. Created by theatre professionals with real experience in the tech industry, we make Broadway-caliber technology tools available to artists and live event producers to achieve their creative and financial goals. On The Stage provides an inclusive environment that welcomes people to join us and make a difference for our client performing arts organizations. We believe: Creativity thrives when artists and educators have the resources they need. Live Art is most successful in a sustainable environment of mutual appreciation and exchange with its audience. Everyone deserves access to the tools and support they need to bring their artistic visions into the world. Our end-to-end SaaS platform includes: A comprehensive online ticketing system Public-facing promotional sites Configurable engagement features Fundraising campaigns In your role, you can help our customers experience significant benefits from our platform's ability to produce/manage live or virtual events, increase their ticket sales, save time, and elevate the stature of their program with their audience and in the community. Our customers have sold millions of tickets via our platform, which continues to increase each month! We were founded by a Tony Award-winning producer and serial tech entrepreneurs with multiple eight-figure exits between them and funded by a group of angel investors experienced in technology and the Arts who are focused on empowering theatre markers with great technology. We're in the business of technology but in service to the arts. For more information about On The Stage, visit: ****************** Job Description On The Stage (OTS) is seeking a strategic and results-driven Customer Marketing Manager to significantly drive customer engagement, product adoption, upsell opportunities, and brand advocacy within our performing arts ticketing platform. You will spend your days thinking about how to help the school theatre departments, community theatres, and professional performing arts organizations that use our ticketing and marketing platform every day sell more tickets, earn more revenue, and derive more value from On The Stage. This role will be pivotal in translating customer success into measurable and sustainable business growth. Key Responsibilities Drive Renewals and Upgrades: Develop and execute campaigns designed to encourage customers to upgrade to higher tiers that meet their needs, working closely with Product Marketing to craft compelling value propositions and messaging, and coordinating with Account Managers to execute triggered campaigns to highlight OTS value pre-renewal. Promote Product Adoption: Drive increased feature utilization among customers through targeted multi-channel campaigns (in-product, email, social, and 1:1 communications). Collaborate with Product Marketing to build the comms strategy to launch new features, share updates, and recommend use cases, reinforcing OTS's impact on revenue growth and product stickiness. Develop Customer Stories: Create strategies to enable and incentivize clients to share their success stories, managing the collection and publication of long-form client narratives, videos, and testimonials. Work with the Social Media Coordinator on social-first UGC campaigns and directly solicit client contributions for blogs and webinars. Generate Customer Advocacy and Evangelism: Cultivate a strong base of customer advocates by developing campaigns that encourage story-sharing and facilitating referrals with the Sales team. Collaborate with the Social Coordinator to acknowledge and appreciate online endorsements and monitor public forums for advocacy opportunities. Qualifications Proven experience in customer marketing campaign management, preferably within a B2B, SaaS, or technology environment. Strong understanding of customer lifecycle management and fluency with marketing automation platforms (e.g. Hubspot). Exceptional written and verbal communication skills, with a talent for crafting high-value, persuasive messaging for targeted personas. Demonstrated ability to collaborate effectively with cross-functional teams including sales, account management, product, and design. Experience creating engaging content ideation to publication, and managing projects using systems (e.g. Asana, Notion). Working familiarity with common marketing technologies and platforms (e.g. Salesforce, Wordpress, Figma, Canva, video editing, social media, etc) A passion for the performing arts industry is highly desirable.
    $83k-121k yearly est. 60d+ ago

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