Patient Care Representative jobs at CHRISTUS Health - 20 jobs

Our Mission All of us, for each of you, every time. Our Vision Together, serving as the trusted regional healthcare partner. Our Values Listen~Love~Respect~Excel~Innovate At Samaritan Healthcare we are dedicated to providing healthcare services to the community that we serve. We are committed to providing the very best work environment for our professionals and the very best care to our patients. The Pre-Registration Specialist serves the organization by pre-registering scheduled patients for Hospital and Clinic services. This includes contacting patients, guarantors, provider offices, and insurance companies by phone or electronically to provide high quality customer service, obtain key data elements such as demographics, insurance coverage and benefits, and aid in the completion of other functions to ensure a seamless future check-in process. The Pre-Registration Specialist will be responsible for addressing inquiries or concerns that may arise during the pre-registration process, ensuring that all patient information is accurate and up-to-date, along with directly assisting in the enrollment and activation process for MyChart, which enables patients to communicate with their health care provider(s) and connect directly to patient's electronic medical record. The pre-registration process contributes to reduced patient wait times, improved patient satisfaction, and reduced denials stemming from front-end activities. This position is vital in creating a positive first impression for patients and their families, setting the tone for their overall experience at Samaritan Healthcare. This professional works collaboratively with scheduling, Hospital and Clinic Patient Service departments, physician offices and Financial Access Specialists to ensure patient wait times are minimized on the day of service. This is a per diem position working various hours for a total of variable hours a week. EXTRA INCENTIVE: In lieu of benefits, receive additional 12% differential. WORK ENVIRONMENT The professional in this position reports to the Patient Access Manager. This position works closely with scheduling, Hospital and Clinic Patient Services departments, physician offices and Financial Access Specialists to ensure accounts are fully complete directly after scheduling. Pre-Registration hours of operation are 8:00 AM to 8:00 PM, Monday through Friday with varying shifts. A remote work program is offered to professionals who successfully complete the training program along with meeting performance metrics and expectations. SPECIFIC ACCOUNTABILITIES (not limited to): Access assignments via work queue(s) Contacts scheduled patients by phone to obtain key data elements (e.g. name, employer, email address, phone, mailing/physical address, guarantor, provider(s), etc.). Ensures accuracy and completeness of patient information, including insurance name, plan subscriber details, identification and group numbers. Clearly documents missing key data elements to be collected at the time of service (e.g. Photo ID, PCP Change Form, insurance card(s), email address, etc.) Provides patient contact via out bound and inbound calls. Directly assist with the enrollment and activation process for MyChart, which enables patients to communicate via secure online portal with their health care provider(s) and connect directly to patient's electronic medical record. Contacts insurance carrier and/or reimbursement sources via telephone and/or electronic tools to verify eligibility and obtain all applicable benefits pertaining to scheduled services. Uploads and scans documents to support pre-registration accuracy (e.g., insurance verification). Assists with retrieval of prior authorization numbers from ordering providers office(s) and/or insurance payor websites and documents, as necessary. Collaborates with patients, revenue cycle professionals, clinical departments, and referring provider offices to ensure that all necessary information is obtained prior to services Thoroughly documents all details obtained from insurance representatives, including benefits, authorization and call reference number(s), when applicable. Maintain general understanding of Medicare, Medicaid, and commercial healthcare plans. Participates and assists with training and mentoring staff members according to the organization's training programs. Refers uninsured, underinsured, and low-income patients to Financial Access Specialists or Financial Counselors to secure financial arrangements prior to services. Minimizes duplication of medical records by using problem-solving skills to verify patient identity through demographic details (e.g., name, spouse's name, Social Security Number, date of birth, address). Completes Medicare Secondary Payer Questionnaire for Medicare beneficiaries when necessary. Ensures patients have logistical information necessary to receive their service (e.g., appointment place, date and time, directions to facility). Ensures no injuries to self or others by following safe work practices and policies. This includes, but is not limited to: security and safety, understanding of MSDS, equipment, infection control, fire, disaster, safe lifting and body mechanics. Ensures self-compliance with organization policies and procedures, as well as labor agreements. Ensures the interface with team members and other support groups is conducted in a courteous and efficient manner conducive with the organization's values. Conducts self in a professional manner and ensures personal appearance meets the standards necessary to perform the job function while representing the organization. Ensures that additional accountabilities, as may be required by management, be handled in a manner necessary to meet organizational standards. POSITION QUALIFICATIONS (not limited to): Education: High school diploma or equivalent required. Experience: One (1) year work experience in a healthcare patient access setting preferred (e.g., admitting, scheduling, registration, billing, medical records). One year of customer service experience preferred; experience with general office equipment. Skills/Competencies: Working knowledge of medical terminology Excellent interpersonal, verbal and written communication skills required. Ability to adapt to multiple/various platforms, programs and systems. Demonstrates competency on equipment listed on department specific checklist. Critical thinking skills: Seeks resources for direction, when necessary. Performs independent problem solving. Decision-making is logical and deliberate. Performs actions that demonstrate accountability. Exercises safe judgment in decision-making. Practices within legal and ethical guidelines. Demonstrates competency in ability to care for customers/patients across the age continuum. PHYSICAL REQUIREMENTS: Occasional standing, walking, lifting, reaching, kneeling, bending, stooping, pushing and pulling. Light physical effort but mostly sedentary work. Prolonged periods of sitting. Ability to lift up to 25 lbs. Good reading eyesight; color vision - ability to distinguish and identify different colors. Ability to communicate using verbal and/or written skills for accurate exchange of information with physicians, nurses, health care professionals, patients and/or family, and the public. As a Samaritan Healthcare professional, you will be asked to carry out the Mission, Vision, Values, and Strategy of Samaritan Healthcare, personifying service and operational excellence including the creation and maintenance of the best patient, professional, physician, and student experience.

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Location: Position in hybrid and will include field visits. Candidate must reside in New York. Prefer candidate to live in/around Upstate New York. *Full time position includes 37.5 hours Position Purpose: The Community Quality Liaison serves as a vital link between members and the healthcare system, focusing on improving health outcomes by identifying and closing care gaps. This role emphasizes community engagement, member education, and collaboration with providers and internal teams to ensure members receive timely, appropriate care and support. Conduct outreach to members in the community to identify care gaps and connect them with appropriate healthcare services and resources. Perform home visits or community-based assessments to evaluate member needs and identify social determinants of health that may prevent members from accessing preventive or follow-up care, and facilitate care coordination. Serve as a member advocate by helping individuals navigate complex healthcare and social service systems. Assist with scheduling appointments, understanding care plans, and accessing benefits or entitlements, ensuring members receive the support needed to close care gaps and maintain continuity of care Collaborate with providers to share quality performance data (e.g., HEDIS, CAHPS) and support improvement initiatives. Educate members on preventive care, chronic condition management, and available community resources. Document member interactions, care gap closures, and referrals in the appropriate systems. Partner with internal departments (e.g., Quality, Care Management, Provider Relations) to align efforts and improve member outcomes. Monitor and report on outreach effectiveness and care gap closure metrics. Maintain compliance with state and federal regulations and organizational policies. Participate in seasonal campaigns and quality initiatives to improve member engagement and health outcomes. Serve as a community ambassador, building relationships with local organizations and stakeholders. Performs other duties as assigned. Complies with all policies and standards. Education/Experience: Bachelor's Degree Social Work, Public Health, Nursing, or related field; or equivalent experience required 2+ years In community health or healthcare quality required Experience working with health plan members and navigating community resources required Familiarity with Medicaid / Medicare programs and quality measures (e.g., HEDIS) required Strong communication and interpersonal skills Licenses/Certifications: LCSW- License Clinical Social Worker preferred Location: Position in hybrid and will include field visits. Candidate must reside in New York. Prefer candidate to live in/around Upstate New York. Pay Range: $27.02 - $48.55 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

**Phlebotomy Registration Specialist, Outpatient Labs** The Collection/Registration Specialist ensures accurate registration and ordering of patients presenting to the collections site. All information required for the completion of both test ordering and patient registration is collected. Places patient orders; collects and labels specimens utilizing positive patient identification. Processes and prepares specimens for transport as needed. Produces reports for faxing or delivery as needed and communicates appropriate information to the healthcare team. Registers patients in the appropriate systems. **These positions work Monday - Friday, 8 hour shifts between the hours of 6 am - 6:30 pm (as scheduled). **What you'll do:** + Greet all patients in a friendly and gracious manner, creating a warm and friendly atmosphere. + Obtains all patient information in a private and confidential manner. + Performs LIS orders and HQ registrations per policy and procedure. Maintains all required documentation. + Places patient orders accurately. + Identifies each patient accurately by verifying date of birth, spelling of last and first name. + Collects specimens utilizing professional and accepted practices + Labels all specimens accurately. + Transports specimens in a timely manner. + Processes specimens per policy and procedure. + Review computer reports, resolves any problems and makes appropriate corrections. + Answers telephone promptly and handles all calls with courtesy and efficiency. Provides appropriate results and delivers accurate messages regarding specimen collection and processing. **Minimum Qualifications:** + Education: High school diploma or equivalent + Licensure / Certification: Phlebotomy certification preferred + Experience: Phlebotomy and basic computer skills required; Registration experience helpful. + Effective Communication Skills + Working knowledge of medical terminology is desirable. + Able to pass a typing test + Detail oriented, able to work with minimal supervision Position Highlights and Benefits: Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. Retirement savings account with employer match starting on day one. Generous paid time off programs. Employee recognition programs. Tuition/professional development reimbursement starting on day one. RN to BSN tuition 100% paid at Mount Carmel's College of Nursing. Relocation assistance (geographic and position restrictions apply). Employee Referral Rewards program. Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! _Mount Carmel and all its affiliates are proud to be equal opportunity employers._ _We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law._ **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

+ Patient Financial Specialist I; Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices. Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history. Abides by the department Service vision. + Specialty: Emergency Room + Location: 5300 N Meadows Dr, Grove City, OH 43123 + Hours of office: Monday, Wednesday, Thursday, every other weekend 9:00am - 6:30pm **What You Will Do:** + Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. + Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. + Responsible for distribution of analytical reports. + **Process Focus:** Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. + Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. + **Data Management & Analysis** : Research & compiles information to support ad-hoc operational projects & initiatives. + Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. + Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. + **Maintains a Working Knowledge** of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. **Minimum Qualifications:** + High school diploma or equivalent. + HFMA CRCR or NAHAM CHAA required within one (1) year of hire. + Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred. **Additional Qualifications (nice to have)** + Medical terminology required & knowledge of diagnostic & procedural coding + Insurance verification with the ability to explain benefits, secure necessary authorizations **Position Highlights and Benefits:** + Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. + Retirement savings account with employer match starting on day one. + Generous paid time off programs. + Employee recognition programs. + Tuition/professional development reimbursement. + Relocation assistance (geographic and position restrictions apply). + Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. + Employee Referral Rewards program. + Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! + Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. **Ministry/Facility Information:** Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! **Must be available full time during the first 2 weeks for training: 8:00 am - 4:30 pm.** **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

* Patient Financial Specialist I; Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices. Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history. Abides by the department Service vision. * Specialty: Emergency Room * Location: 5300 N Meadows Dr, Grove City, OH 43123 * Hours of office: Monday, Wednesday, Thursday, every other weekend 9:00am - 6:30pm What You Will Do: * Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. * Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. * Responsible for distribution of analytical reports. * Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. * Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. * Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives. * Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. * Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. * Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. Minimum Qualifications: * High school diploma or equivalent. * HFMA CRCR or NAHAM CHAA required within one (1) year of hire. * Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred. Additional Qualifications (nice to have) * Medical terminology required & knowledge of diagnostic & procedural coding * Insurance verification with the ability to explain benefits, secure necessary authorizations Position Highlights and Benefits: * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement. * Relocation assistance (geographic and position restrictions apply). * Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Must be available full time during the first 2 weeks for training: 8:00 am - 4:30 pm. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

+ Patient Financial Specialist I; Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices. Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history. Abides by the department Service vision. + Specialty: Emergency Room + Location: 5300 N Meadows Dr, Grove City, OH 43123 + Hours of office: Tuesday, Wednesday, Thursday and every other weekend 8:00am - 6:30pm **What You Will Do:** + Register patients + Verify insurance + Patient communication + Soft collection when registering patients + Using EPIC + Demonstrates understanding of Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. + Demonstrates working knowledge of third-party payor benefits and requirements, and regulations impacting registration procedures. + Demonstrates working knowledge of CPT and ICD 9 coding and payor reimbursement methodologies. **Minimum Qualifications:** + Education: Prefer an Associate's Degree in HealthCare Administration, Business Administration or related field. High School Diploma or GED is required. Demonstrated experience may be used in lieu of degree. + Experience: Prefer minimum of three years experience in a physician's office, clinic, hospital business office, financial service setting, or related area dealing with the public in collection of data and funds **Position Highlights and Benefits:** + Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. + Retirement savings account with employer match starting on day one. + Generous paid time off programs. + Employee recognition programs. + Tuition/professional development reimbursement. + Relocation assistance (geographic and position restrictions apply). + Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. + Employee Referral Rewards program. + Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! + Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. **Ministry/Facility Information:** Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! **Must be available full time during the first 2 weeks for training: 8:00 am - 4:30 pm.** **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

* Patient Financial Specialist I; Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices. Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history. Abides by the department Service vision. * Specialty: Emergency Room * Location: 5300 N Meadows Dr, Grove City, OH 43123 * Hours of office: Tuesday, Wednesday, Thursday and every other weekend 8:00am - 6:30pm What You Will Do: * Register patients * Verify insurance * Patient communication * Soft collection when registering patients * Using EPIC * Demonstrates understanding of Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. * Demonstrates working knowledge of third-party payor benefits and requirements, and regulations impacting registration procedures. * Demonstrates working knowledge of CPT and ICD 9 coding and payor reimbursement methodologies. Minimum Qualifications: * Education: Prefer an Associate's Degree in HealthCare Administration, Business Administration or related field. High School Diploma or GED is required. Demonstrated experience may be used in lieu of degree. * Experience: Prefer minimum of three years experience in a physician's office, clinic, hospital business office, financial service setting, or related area dealing with the public in collection of data and funds Position Highlights and Benefits: * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement. * Relocation assistance (geographic and position restrictions apply). * Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Must be available full time during the first 2 weeks for training: 8:00 am - 4:30 pm. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Casual * Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices. * Location: 500 S Cleveland Ave, Westerville, OH 43081 * Specialty: Emergency Room * Hours of office: PRN - day, nights, weekdays and weekends - there will be two week of mandatory training Monday - Friday 8:00am - 4:30pm What You Will Do: * Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. * Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. * Responsible for distribution of analytical reports. * Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. * Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. * Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives. * Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. * Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. * Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. Minimum Qualifications: * High school diploma or equivalent. * HFMA CRCR or NAHAM CHAA required within one (1) year of hire. * Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred. Additional Qualifications (nice to have) * Medical terminology required & knowledge of diagnostic & procedural coding * Insurance verification with the ability to explain benefits, secure necessary authorizations Position Highlights and Benefits: * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement. * Relocation assistance (geographic and position restrictions apply). * Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Casual + Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices. + Location: 500 S Cleveland Ave, Westerville, OH 43081 + Specialty: Emergency Room + Hours of office: PRN - day, nights, weekdays and weekends - there will be two week of mandatory training Monday - Friday 8:00am - 4:30pm **What You Will Do:** + Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. + Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. + Responsible for distribution of analytical reports. + **Process Focus:** Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. + Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. + **Data Management & Analysis** : Research & compiles information to support ad-hoc operational projects & initiatives. + Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. + Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. + **Maintains a Working Knowledge** of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. **Minimum Qualifications:** + High school diploma or equivalent. + HFMA CRCR or NAHAM CHAA required within one (1) year of hire. + Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred. **Additional Qualifications (nice to have)** + Medical terminology required & knowledge of diagnostic & procedural coding + Insurance verification with the ability to explain benefits, secure necessary authorizations **Position Highlights and Benefits:** + Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. + Retirement savings account with employer match starting on day one. + Generous paid time off programs. + Employee recognition programs. + Tuition/professional development reimbursement. + Relocation assistance (geographic and position restrictions apply). + Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. + Employee Referral Rewards program. + Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! + Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. **Ministry/Facility Information:** Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

Fri, Sat, Sun 7am-7:30pm in the emergency room + Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices. + Location: St.Anns - 500 S Cleveland Ave, Westerville, OH 43081 + Specialty: Emergency Room + Hours of office: Friday, Saturday, Sundays 7am-7:30pm **What You Will Do:** + Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. + Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. + Responsible for distribution of analytical reports. + **Process Focus:** Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. + Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. + **Data Management & Analysis** : Research & compiles information to support ad-hoc operational projects & initiatives. + Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. + Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. + **Maintains a Working Knowledge** of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. **Minimum Qualifications:** + High school diploma or equivalent. + HFMA CRCR or NAHAM CHAA required within one (1) year of hire. + Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred. **Additional Qualifications (nice to have)** + Medical terminology required & knowledge of diagnostic & procedural coding + Insurance verification with the ability to explain benefits, secure necessary authorizations **Position Highlights and Benefits:** + Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. + Retirement savings account with employer match starting on day one. + Generous paid time off programs. + Employee recognition programs. + Tuition/professional development reimbursement. + Relocation assistance (geographic and position restrictions apply). + Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. + Employee Referral Rewards program. + Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! + Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. **Ministry/Facility Information:** Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

Wed, Thurs, 6:30pm-7am E/O Sat Sun 6:30pm-7am + Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices. + Location: St.Anns - 500 S Cleveland Ave, Westerville, OH 43081 + Specialty: Emergency Room + Hours of office: Wednesday, Thursday 6:30pm-7am and every other weekend Saturday / Sunday 6:30pm-7am **What You Will Do:** + Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. + Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. + Responsible for distribution of analytical reports. + **Process Focus:** Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. + Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. + **Data Management & Analysis** : Research & compiles information to support ad-hoc operational projects & initiatives. + Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. + Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. + **Maintains a Working Knowledge** of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. **Minimum Qualifications:** + High school diploma or equivalent. + HFMA CRCR or NAHAM CHAA required within one (1) year of hire. + Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred. **Additional Qualifications (nice to have)** + Medical terminology required & knowledge of diagnostic & procedural coding + Insurance verification with the ability to explain benefits, secure necessary authorizations **Position Highlights and Benefits:** + Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. + Retirement savings account with employer match starting on day one. + Generous paid time off programs. + Employee recognition programs. + Tuition/professional development reimbursement. + Relocation assistance (geographic and position restrictions apply). + Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. + Employee Referral Rewards program. + Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! + Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. **Ministry/Facility Information:** Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

Fri, Sat, Sun 7am-7:30pm in the emergency room * Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices. * Location: St.Anns - 500 S Cleveland Ave, Westerville, OH 43081 * Specialty: Emergency Room * Hours of office: Friday, Saturday, Sundays 7am-7:30pm What You Will Do: * Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. * Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. * Responsible for distribution of analytical reports. * Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. * Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. * Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives. * Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. * Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. * Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. Minimum Qualifications: * High school diploma or equivalent. * HFMA CRCR or NAHAM CHAA required within one (1) year of hire. * Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred. Additional Qualifications (nice to have) * Medical terminology required & knowledge of diagnostic & procedural coding * Insurance verification with the ability to explain benefits, secure necessary authorizations Position Highlights and Benefits: * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement. * Relocation assistance (geographic and position restrictions apply). * Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Wed, Thurs, 6:30pm-7am E/O Sat Sun 6:30pm-7am * Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices. * Location: St.Anns - 500 S Cleveland Ave, Westerville, OH 43081 * Specialty: Emergency Room * Hours of office: Wednesday, Thursday 6:30pm-7am and every other weekend Saturday / Sunday 6:30pm-7am What You Will Do: * Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. * Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. * Responsible for distribution of analytical reports. * Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. * Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. * Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives. * Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. * Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. * Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. Minimum Qualifications: * High school diploma or equivalent. * HFMA CRCR or NAHAM CHAA required within one (1) year of hire. * Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred. Additional Qualifications (nice to have) * Medical terminology required & knowledge of diagnostic & procedural coding * Insurance verification with the ability to explain benefits, secure necessary authorizations Position Highlights and Benefits: * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement. * Relocation assistance (geographic and position restrictions apply). * Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

* Uses specialized knowledge to support key areas of the organization related to an area of expertise. Uses data, research analysis, critical thinking & problem-solving skills to support colleagues & leadership in achieving organization's strategic objectives. Serves as a peer influencer & may direct a project or project team by applying industry experience & specialized knowledge. * Location: Remote * Specialty: Diagnostic Imaging * Hours of office: Monday - Friday 9:00a - 5:30pm What You Will Do: * Responsible for pre-registration, scheduling, electronically verifying insurance eligibility & accurately identifying & collecting patient financial responsibility. * Handles complex scheduled events, including high dollar testing, associated studies & those with study specific instructions & communicates effectively to service delivery areas to maximize patient flow & customer service. * Begins the overall patient experience & initiate the billing process for any services provided by the hospital. * Must possess a comprehensive knowledge of multiple scheduling systems & have demonstrated proficiency in complex diagnostic testing appointment scheduling processes with a minimum of five plus (5) years of scheduling experience in an acute care setting. * Schedules complex facility based ancillary testing across multiple facilities/states Ability to schedule for multiple facility with significant variants in protocols. Minimum Qualifications: * High School Diploma or equivalent. Two (2) to Five (5) years experience in area of expertise such as scheduling, financial clearance, or patient access. * National certification in HFMA CRCR or NAHAM CHAA required within one (1) year of hire. * Must be proficient in the use of Patient Registration/Patient Accounting systems & related software systems. Additional Qualifications (nice to have) * Medical terminology required & knowledge of diagnostic & procedural coding * Insurance verification with the ability to explain benefits, secure necessary authorizations Position Highlights and Benefits: * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement. * Relocation assistance (geographic and position restrictions apply). * Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our administrative and clerical colleagues play a vital role. At Mount Carmel, we believe that teamwork extends beyond the front lines of patient care and extends to all of us. It is the commitment and attention to detail that starts here that ensures we are delivering exceptional experiences to our patients and their families. **Position Purpose:** + Scheduler functions as a liaison between the physicians, patients, office and hospital testing staff in scheduling patient's office visits and testing. + Specialty: Heart Vascular and Cardiology + Location: 5300 North Meadows Drive, Building 1, Suite 280, Grove City, Ohio 43123 + hours of office: Monday - Friday: 8:00 a.m. - 4:30 p.m. **What You Will Do:** + Communicates pertinent clinical/scheduling information to the physicians and office staff. + Coordinates physician and device office visits and testing appointments. + Using EPIC **Minimum Qualifications:** + Education: High school graduate or equivalent + Experience: One year experience working with scheduling or hospital units/ancillary departments preferred. **Position Highlights and Benefits:** + Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. + Retirement savings account with employer match starting on day one. + Generous paid time off programs. + Employee recognition programs. + Tuition/professional development reimbursement. + Relocation assistance (geographic and position restrictions apply). + Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. + Employee Referral Rewards program. + Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! + Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. **Ministry/Facility Information:** Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

Our administrative and clerical colleagues play a vital role. At Mount Carmel, we believe that teamwork extends beyond the front lines of patient care and extends to all of us. It is the commitment and attention to detail that starts here that ensures we are delivering exceptional experiences to our patients and their families. Position Purpose: * Scheduler functions as a liaison between the physicians, patients, office and hospital testing staff in scheduling patient's office visits and testing. * Specialty: Heart Vascular and Cardiology * Location: 5300 North Meadows Drive, Building 1, Suite 280, Grove City, Ohio 43123 * hours of office: Monday - Friday: 8:00 a.m. - 4:30 p.m. What You Will Do: * Communicates pertinent clinical/scheduling information to the physicians and office staff. * Coordinates physician and device office visits and testing appointments. * Using EPIC Minimum Qualifications: * Education: High school graduate or equivalent * Experience: One year experience working with scheduling or hospital units/ancillary departments preferred. Position Highlights and Benefits: * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement. * Relocation assistance (geographic and position restrictions apply). * Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

* Scheduler II schedules procedures following approved Medical Group, hospital and Patient Care Services policies and procedures. * Specialty: Heart and Vascular * Hours of office: Monday - Friday 8:00a - 4:30pm What You Will Do: * Responsible for obtaining, recording and relaying accurate information required for scheduling cases. * Communicates pertinent clinical/scheduling information to the physicians, nurses and scheduling team and members of the Service Line * Coordinates multiple procedures when scheduling cases as well as completes pre-procedure task * Functions as a liaison between the physicians, patients, referring physicians, and members of the Service Line Minimum Qualifications: * Education: High school graduate or equivalent * Experience: Minimum of two to three years experience working with scheduling, physician practices, hospital units/ancillary departments Position Highlights and Benefits: * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement. * Relocation assistance (geographic and position restrictions apply). * Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Shift Details: * Full-time/Dayshift : 7:00 am - 7:30 pm EST * Weekend and Holiday Rotation Required The Unit Coordinator provides administrative support for patient care providers, medical staff, patients, their significant others, blended and extended family members, and outside agencies. This detail-oriented professional keeps the day-to-day operations of our patient care units running efficiently so that our caregivers can do just that - care for our patients. What you will do: * Communicate and transcribe orders for appropriate clinical colleagues in an accurate and timely manner. * Assemble and maintain all medical records with current information. * Collaborate with the unit charge nurse, manager, and/or patient placement to identify bed and unit needs. * Promptly manage phones and patient call lights, relaying messages as appropriate. * Keep patient accommodation updated as ordered; enter/manage patient charge information. * All other duties as assigned. Minimum Qualifications: * Education: High School Diploma or equivalent * Experience: Previous health care experience or demonstrated knowledge of medical terminology preferred * Proficient in the use of administrative technology (Microsoft-based PCs, telephones, fax, printers) required; EMR (Cerner/Epic) experience preferred. * Ability to successfully complete the MC Unit Coordinator Training Program upon hire/transfer. * Independent working style with a strong attention to detail; Skilled at organizing and prioritizing a varied workload. Position Highlights and Benefits: * Mount Carmel Health System recognized by Forbes in 2025 as one of America's Best State Employers. * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement starting on day one. * RN to BSN tuition 100% paid at Mount Carmel's College of Nursing. * Relocation assistance (geographic and position restrictions apply). * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Legal Info (auto-populated in posting): We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

**Shift Details:** + **Full-time/Dayshift : 7:00 am - 7:30 pm EST** + **Weekend and Holiday Rotation Required** The Unit Coordinator provides administrative support for patient care providers, medical staff, patients, their significant others, blended and extended family members, and outside agencies. This detail-oriented professional keeps the day-to-day operations of our patient care units running efficiently so that our caregivers can do just that - care for our patients. **What you will do:** + Communicate and transcribe orders for appropriate clinical colleagues in an accurate and timely manner. + Assemble and maintain all medical records with current information. + Collaborate with the unit charge nurse, manager, and/or patient placement to identify bed and unit needs. + Promptly manage phones and patient call lights, relaying messages as appropriate. + Keep patient accommodation updated as ordered; enter/manage patient charge information. + All other duties as assigned. **Minimum Qualifications:** + Education: High School Diploma or equivalent + Experience: Previous health care experience or demonstrated knowledge of medical terminology preferred + Proficient in the use of administrative technology (Microsoft-based PCs, telephones, fax, printers) required; EMR (Cerner/Epic) experience preferred. + Ability to successfully complete the MC Unit Coordinator Training Program upon hire/transfer. + Independent working style with a strong attention to detail; Skilled at organizing and prioritizing a varied workload. **Position Highlights and Benefits:** + Mount Carmel Health System recognized by Forbes in 2025 as one of America's Best State Employers. + Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. + Retirement savings account with employer match starting on day one. + Generous paid time off programs. + Employee recognition programs. + Tuition/professional development reimbursement starting on day one. + RN to BSN tuition 100% paid at Mount Carmel's College of Nursing. + Relocation assistance (geographic and position restrictions apply). + Employee Referral Rewards program. + Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! + Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. **Ministry/Facility Information:** Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! **Legal Info (auto-populated in posting):** We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran