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Chronic Disease Manager skills for your resume and career
Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical chronic disease manager skills. We ranked the top skills for chronic disease managers based on the percentage of resumes they appeared on. For example, 63.9% of chronic disease manager resumes contained patients as a skill. Continue reading to find out what skills a chronic disease manager needs to be successful in the workplace.
15 chronic disease manager skills for your resume and career
1. Patients
Here's how chronic disease managers use patients:
- Provided telephonic nursing education to patients with heart failure including medications, activity, disease progression, physician appointments and procedures.
- Empowered and educated patients to promote dietary and medication compliance, improving health and decreasing exacerbation of illness and hospitalizations.
2. Care Coordination
Here's how chronic disease managers use care coordination:
- Provided direct case management to individuals affected by chronic illness for the purposes of care coordination.
- Collaborated with internal/external clients to promote care coordination, appropriate use of plan benefits and effective utilization of services.
3. Health Education
Health education refers to education concerning healthcare.
Here's how chronic disease managers use health education:
- Provide interactive telephonic health education for our client's participating members with chronic health conditions.
- Provide health education to patients regarding medication effects, surgical procedures, acute care discharge instructions, and therapeutic communication.
4. Care Management
Here's how chronic disease managers use care management:
- Monitored and evaluated effectiveness of the care management plan and modifies as necessary.
- Monitored care management to ensure clinics are meeting or exceeding quality standards.
5. Home Health
Here's how chronic disease managers use home health:
- Assess and coordinate delivery of care in acute, skilled rehab, hospice and home health facilities.
- Managed Care Analyst- Utilization Management Issue outpatient authorizations for surgeries, equipment, medications, therapies and home health needs.
6. Hypertension
Here's how chronic disease managers use hypertension:
- Provided education on Coronary Artery Disease, Heart Failure, Hypertension, and High Cholesterol.
- Manage chronic diseases including diabetes mellitus, hypertension, hypothyroidism, hyperlipidemia, etc.
7. Patient Care
Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.
Here's how chronic disease managers use patient care:
- Coordinate care with case management, patient care coordinators, utilization management, and referral management.
- General oversight of patient care and effective management of utilization of services.
8. COPD
Here's how chronic disease managers use copd:
- Provided education to members with Diabetes, Asthma, COPD, Heart Failure, and Coronary Artery Disease.
- Provide teaching regarding cardiovascular disease, Asthma, Diabetes, COPD, Heart Failure and Musculoskeletal pain.
9. Health Promotion
Health promotion refers to programs aimed at engaging and empowering individuals to select healthy behaviors.
Here's how chronic disease managers use health promotion:
- Coordinated weekly lipid clinic, diabetic classes, health promotion and wellness classes and telephone follow up.
- Provided presentations on a variety of health promotion topics at national, state, and local conferences.
10. Patient Education
Here's how chronic disease managers use patient education:
- Controlled disease transmission through patient interviews, epidemiology investigations, and patient education.
- Provided patient education and management regarding disease progression, medications and treatments.
11. Practice Guidelines
Here's how chronic disease managers use practice guidelines:
- Provided telephonic education to support behavior change goals of members using integrated interventions based nationally recognized clinical practice guidelines.
- Evaluate applicable clinical practice guidelines in accordance with national publications* and program needs.
12. Community Resources
Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.
Here's how chronic disease managers use community resources:
- Researched and referred to community resources when appropriate.
- Completed initial and periodic follow up assessments and coordinated community resources, referrals, and medication management programs for clients.
13. Medicaid
Here's how chronic disease managers use medicaid:
- Initiated and managed the Mammography Incentive Program whose 20% compliance improvement ranked above state-wide average for Medicaid populations.
- Manage large caseload of NYS Medicaid Managed Care members certification, re-certification for PCA services working within regulatory guidelines.
14. Chronic Illnesses
Here's how chronic disease managers use chronic illnesses:
- Acted as health-coach to improve member's quality of life and assist them to better control their chronic illnesses.
- Educated and empowered beneficiary/member and caretaker on self-management skills for their chronic illnesses.
15. CAD
Here's how chronic disease managers use cad:
- Provide telephonic case management for individuals with CAD and Diabetes in a fast paced, technology enabled, call center environment.
What skills help Chronic Disease Managers find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
List of chronic disease manager skills to add to your resume
The most important skills for a chronic disease manager resume and required skills for a chronic disease manager to have include:
- Patients
- Care Coordination
- Health Education
- Care Management
- Home Health
- Hypertension
- Patient Care
- COPD
- Health Promotion
- Patient Education
- Practice Guidelines
- Community Resources
- Medicaid
- Chronic Illnesses
- CAD
- Disease Processes
- HEDIS
- Public Health
- Chronic Kidney Disease
- Internal Medicine
- Chronic Disease Programs
- Medication Compliance
- Mental Health
- Data Analysis
- Family Practice
- Quality Care
Updated January 8, 2025
Updated January 8, 2025