Chrysalis jobs in Santa Monica, CA - 29 jobs

About Us: Chrysalis is a nonprofit organization dedicated to creating a pathway to self-sufficiency for homeless and low-income individuals by providing the resources and support needed to find and retain employment. Our Mission is to serve people navigating barriers to the workforce by offering a job-readiness program, individualized supportive services, and paid transitional employment. We empower our clients on their pathway to stability, security, and fulfillment in their work and lives. Chrysalis SECTOR Program Overview: The SECTOR Program will provide vocational training and support to Chrysalis clients who have been involved in the criminal justice system. The program launched in January 2021 and will be centered around partnerships with leading training providers in Los Angeles focused on industries including social assistance, healthcare, government, hospitality, information technology (IT), and more. We are also creating internal training programs within Chrysalis. Led by LA County's Justice, Care, and Opportunities Department (JCOD), the SECTOR Program is aimed at (1) reducing unemployment and increasing earnings; (2) reducing recidivism; and (3) improving behavioral health and well-being by preparing and matching people with justice involvement to jobs in high-growth industries. The program seeks to serve individuals who have encountered the criminal or juvenile justice system and have a history of mild to moderate mental health and/or substance use disorders. Chrysalis will work closely with training partners to skill up clients, while also providing critical support through employment coaching to support clients in getting ready for, finding, and keeping a job. Job Summary: The SECTOR Program Administrator is a highly organized, detail-oriented, and service-driven individual who plays a critical role in supporting the day-to-day operations of the SECTOR program. This position supports a vocational training program service to individuals who have previously been involved with the criminal justice system and is essential to ensuring seamless coordination between clients, Career Coaches, training partners, and leadership. The Program Administrator thrives in a fast-paced, highly collaborative environment and is responsible for maintaining accurate program data, coordinating training logistics, supporting client engagement, and delivering excellent customer service to clients, staff, and partners. The role requires strong communication skills, attention to detail, and the ability to manage multiple priorities while contributing to the organization's broader mission of helping clients prepare for, find, and retain employment. Duties and Responsibilities to include but not limited to: Program Operations, Data Management, & Administrative Support (25%) * Input, track, and maintain all incoming and exiting participant information across appropriate databases; run and support program reports as needed. * Schedule and maintain SECTOR training programs, including start and end dates, enrollment timelines, and capacity tracking. * Document, organize, and maintain a comprehensive directory of available training programs, including eligibility requirements, enrollment processes, and program descriptions. * Develop and maintain streamlined enrollment processes with individual training providers to ensure efficient and timely participant placement. * Track all incoming referrals, develop a system for engagement and follow-up, and document outcomes. * Place orders for supplies, monitor inventory, and coordinate distribution of materials and resources to SECTOR staff and clients. * Support purchasing processes related to job-connected client funds, including scholarships, tools, and material needs. Client Support, Partner Collaboration, & Outreach (25%) * Provide high-quality customer service to clients, volunteers, and staff via phone, email, and in-person communication. * Review client reports and support with outreach, follow-up, and engagement activities. * Document and track client referrals for supportive services, ensuring appropriate follow-up and coordination. * Communicate client concerns, issues, and grievances to the Director and support resolution as appropriate. * Facilitate Cognitive Behavioral Intervention (CBI) career preparation classes and provide support during client engagement activities. * Research and identify training opportunities in emerging and high-growth sectors that lead to living-wage employment. * Collect and maintain all required information from training providers to enroll clients or implement trainings. * Coordinate services and maintain ongoing communication with training partners, addressing enrollment, billing, or logistical issues as needed. * Keep the SECTOR training webpage up to date, including regular changes to training dates and details. * Attend occasional meetings, trainings, and events, as required. Communication, Materials, and Events (25%) * Draft and distribute internal announcements regarding upcoming training opportunities to staff and stakeholders. * Create, update, and translate flyers, forms, and program materials for SECTOR events and services. * Develop and distribute a monthly SECTOR newsletter for clients, featuring job leads, training opportunities, and community resources. * Monitor and respond to inquiries through the SECTOR program email account, ensuring timely and professional communication. * Provide logistical and administrative support for SECTOR events, orientations, trainings, and special initiatives. General Duties (25%) * Adhere to all Chrysalis policies and procedures. * Support the Chrysalis Mission and Vision and adhere to the Chrysalis Values. * Perform other duties related to the position, as assigned. Job Skills & Qualifications: * Passion for Chrysalis's mission * Previous administrative or equivalent experience desired * Strong data entry skills with a focused attention to detail and accuracy * Strong organizational skills, including effective time management and the ability to work and make decisions independently * Possess interpersonal, written, and verbal communications skills, including knowledge and execution of proper phone etiquette * Ability to prioritize and accurately complete multiple tasks and work under deadlines and changing priorities * Proficient in Word, PowerPoint, and Excel, and can conduct online research * Willingness to work a flexible schedule depending on needs * Excellent verbal and written communication skills * Ability to multitask and prioritize appropriately yet maintain flexibility * Ability to work in a fast-paced, professional environment * Self-starter with "can do" attitude and initiative * Ability to interact with clients, colleagues, partners, and others with diplomacy and tact * Sensitive to various cultures and lifestyles * Willingness to work a flexible schedule depending on needs * Reliable transportation. Willingness to travel among locations as required. (Mileage reimbursed) Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds. Fair Chance Hiring Statement Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.

The Senior Internal Operations Manager (SIOM) is an integral part of the Internal Operations team which handles the coordinated back-office duties for all Chrysalis Employment Social Enterprises (ESE's). The team's duties include, but are not limited to, managing CE's vehicle fleet, instituting electronic payroll for transitional employees, recruiting client employees into a pool of driver candidates, and the ordering/tracking of all necessary equipment and supplies. In addition, this team is responsible for the initial client employee programmatic experience from the time of referral through onboarding to placement into a respective ESE. The SIOM position oversees their own workload while supervising multiple office staff ensuring that all processes are being completed efficiently for the success of the department's programmatic and operational initiatives. As a key member of the Internal Operations management team, the SIOM participates in the development and implementation of effective team procedures and must foster strong cross-departmental alliances. Responsibilities include: Operations & Programmatic Management Represent CE at other department meetings, providing an overview of the client experience within different ESE's, the department's internal policies and procedures, and addressing relevant questions/concerns. Ensure team's procedures are effective in supporting ESE objectives and needs. Respond in a positive, prompt, and thorough manner to ESE staff inquiries and issues related to Internal Operations. Participate in the initiation, planning, design, execution, and monitoring of Internal Operations projects. Work with ESE leadership to develop and implement programmatic initiatives to respective workforce(s). Play respective role in the referral and onboarding of the entire CE client workforce, the management of the CE vehicle fleet, roll out of electronic timekeeping and other initiatives. Team Management Manage five direct reports by providing continued support and oversight of their respective job duties and guidance on professional development through regular feedback and identification of continued growth opportunities. Maintain a culture of engagement, innovation, support, transparency, and accountability amongst staff. Operations & Programmatic Management Ensure team's procedures are effective in supporting ESE objectives and needs. Respond in a positive, prompt, and thorough manner to ESE staff inquiries and issues related to Internal Operations. Play respective role in the referral and onboarding of the entire CE client workforce. Participate in the initiation, planning, design, execution, and monitoring of Internal Operations projects. General Duties Adhere to all Chrysalis policies and procedures. Support the Chrysalis Mission, Vision, and Values. Other duties as assigned. Job Skills & Qualifications: Interest in, experience working with, and sensitivity toward the Chrysalis client population, including the re-entry community. 1+ years of management experience. Employment Social Enterprise leadership experience, a plus. 2+ years in program delivery and/or customer service experience. Excellent interpersonal skills, including the ability to coach/mentor staff and clients. Exceptional customer service skills, including the ability to use tact and diplomacy in all interactions and to appropriately represent Chrysalis to external audiences. Advanced written and verbal communication, organization, and time management skills. Ability to solve challenging operational problems and make timely decisions, often under pressure with tight and competing deadlines. Understanding of and ability to use software applications such as Microsoft Suite and Google Suite. Previous experience with case management software a plus. Thrive in high paced, demanding environment. Ability and willingness to work occasional evenings and weekends. Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds. StartFragment Fair Chance Hiring Statement Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community. EndFragment

The Internal Operations Coordinators (IOC) are part of the Internal Operations team which handles the coordinated back-office duties for all Chrysalis Employment Social Enterprises (ESE's). The team's duties include, but are not limited to, managing CE's vehicle fleet, instituting electronic payroll for transitional employees, recruiting client employees into a pool of driver candidates, and the ordering/tracking of all necessary equipment and supplies. In addition, this team is responsible for the initial client employee programmatic experience from the time of referral through onboarding to placement into a respective ESE. The IOC position has varied levels of responsibility for all the team's duties listed above. This position works closely with staff in the ESE's and throughout all departments of Chrysalis. Duties and Responsibilities to include but not limited to: Operational Effectiveness Participate in the design and execution of Internal Operations projects. Ensure procedures are effective in supporting ESE objectives and needs. Respond in a positive, prompt, and thorough manner to ESE staff inquiries and issues related to Internal Operations. Maintain case management databases (Salesforce) with timely case notes and service entries. Place transitional client workers in ESE positions to meet all contractual obligations. Work closely with ESE staff to ensure that all contracts are fully staffed with transitional client workers at all times. Process transitional client worker applications for all positions and facilitate interviews and onboarding. Work with Chrysalis' and customers' insurance providers and monitor CA DMV's EPN program to ensure that all employees in safety-sensitive positions (drivers) are compliant. Maintain a pool of engaged transitional client workers (sweepers, drivers, leads). Oversee the Works pressure washing program through the scheduling of shifts, the management of the transitional client worker teams, and the assessment of the quality of the work being completed. Place orders for, monitor inventory of, and distribute all necessary supplies and equipment for ESEs, including uniforms. Employee Training & Mentorship Facilitate weekly new hire orientations and trainings for incoming transitional client workers. Deliver professional feedback to transitional employees in professional manner. Support personnel processes, including making disciplinary action decisions and working with Human Resources to ensure all policies are followed. Job Skills & Qualifications Interest in, experience working with, and sensitivity toward the Chrysalis client population, including the re-entry community. Ability to multi-task and prioritize appropriately yet maintain flexibility. Strong interpersonal skills, including the ability to coach/mentor staff and clients. Advanced written and verbal communication, organization, and time management skills. Thrive in high paced, demanding environment. Self-starter with “can do” attitude and takes initiative. Maintain confidential information and exercise discretion. Willingness to work flexible hours depending on business needs. Understanding of and ability to use software applications such as Microsoft Suite and Google Suite. Previous experience with case management software a plus. Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds. FAIR CHANCE HIRING STATEMENT Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.

A key member of the Development and Communications team, the Director of Major Gifts is an experienced frontline fundraiser, storyteller, and passionate champion for our work and mission. Reporting to the Vice President of Development and Communications, the person plays a pivotal role in achieving and exceeding our annual fundraising goal of $2 million+ from individual donors. The candidate should be entrepreneurial and a collaborative team player, with the ability to manage multiple priorities. The candidate should have demonstrated success in frontline major gift fundraising, have excellent communications and relationship building skills, and demonstrated experience in fundraising database management. Duties and Responsibilities to include but not limited to: Donor Management (65%) * Make a significant and proportional contribution to meet the organization's fundraising goals, with an annual goal of personally soliciting a minimum of $400,000 in gifts. * In collaboration with the CEO, VP of Development and Communications and Director of External Relations OC, develop a comprehensive annual plan for identifying, soliciting and stewarding major gift prospects and donors, including goals, timelines, budgets, development and implementation of prospect strategies. * Manage a portfolio of approximately 75-100 major donors and prospects through the entire moves management cycle to secure and sustain gifts from high-net-worth individuals, including discovery, cultivation, solicitation and stewardship. * Engage in substantive personal contact (in-person or by Zoom) with a minimum of twelve donors and prospects each month, and conduct a regular schedule of calls, emails and invitations to events or other engagement opportunities with portfolio prospects. * Arrange meaningful opportunities for senior leadership to meet with potential donors and volunteers to increase financial support for the organization, including facilities tours, hosted events, etc. * Explore opportunities for engaging, cultivating, and soliciting new and more diverse audiences, through outreach, initiatives and events. Attend events as required to cultivate and steward current and/or prospective donors. * Interact authentically with prospects at virtual and in-person events to establish and deepen potential and current donor relationships. * Serve as staff support for the Board Advancement Committee, working with the CEO and VP Development and Communications to engage this group of volunteers to cultivate and engage donors and prospects. * Serve as staff support for the San Fernando Valley Advisory Council, working to build an active group that provides financial support to the organization and serves as ambassadors to their individual networks. * Develop giving opportunities and appropriate case statements. Create and direct the preparation of written proposals and/or other specific materials for use in specific solicitations. * As appropriate, provide staff support to volunteers in solicitation of prospects. Donor and Prospect Engagement and Stewardship (25%) * In collaboration with the Director of External Affairs, Orange County, lead the development of the annual giving campaign strategies, including concept development for multi-channel campaigns. Working collaboratively with the Marketing/Communications staff and the Director of External Affairs, oversee the strategic planning and implementation of direct mail and email appeals, along with other communications content, to support annual giving, cultivation and stewardship for major donors and prospects. * In collaboration with the Director of External Affairs, Orange County, manage our donor recognition and retention program, including but not limited to The Crew, lapsed donor outreach, targeted giving campus, an annual donor appreciation event. * Actively participate in weekly, monthly team in-person and virtual meetings and other meetings as required. * Work collaboratively with members of the Direct Hire, Volunteer & Program, and External Relations teams to strategically identify goals for new and existing partnerships. Reporting and Data Management (10%) * Maintain appropriate records on all major gift donors and prospects in Raiser's Edge, tracking cultivation and stewardship activities and progress to goals, updating information within 24-48 hours of engagement. * Qualify prospects through rating and screening, prospect list segmentation and analysis, and research. Track donor history and produce comprehensive reports on fundraising progress, providing actionable insights to the team to inform strategy and decision-making. * Develop detailed briefs for major gifts and meetings, synthesizing relevant donor information, engagement history, and strategic recommendations. * Analyze fundraising data to identify trends, opportunities, and areas for improvement, supporting continuous enhancement of major gift strategies. * Coordinate the monthly prospect meeting and provide weekly activity and six-month solicitation reports as requested. * Performs other duties as assigned in support of the organization's mission. Key Competencies: * Strategic thinking & natural curiosity: Be able to think conceptually and analytically. Able to identify the information needed to develop strategies and know when to elevate or seek guidance. Willing and eager to learn as well as able to identify key pieces of information. * Develop relationships: Use interpersonal interactions to achieve mutually beneficial outcomes that advance Chrysalis' mission. Demonstrate cultural/diversity competence. Build trust in critical partner relationships, both internal and external to Chrysalis. Demonstrate personal presence and confidence when working with partners. * Communication: Write articulate and persuasive proposals and other documents. Have strong written and verbal communication and be able to inspire diverse audiences through communication. Listens carefully and is responsive to feedback. * Manage to results: Set realistic and achievable goals and break them down into interim goals. Be able to adjust when faced with obstacles and lead others to achieve success. Takes initiative, can troubleshoot and work well with others. * Problem solving and decision making: applies knowledge, experience, creativity, and critical thinking in solving challenges; looks beyond the obvious for answers; uses sound judgment to make well-informed, ethical decisions. Job Skills & Qualifications: * Minimum of 3-5 years relevant experience in fundraising at a major donor level. * Able to work effectively under pressure, handle competing priorities and respond to short deadlines with a team and independently * Strong attention to detail with a focus on results and process * Flexibility to meet sudden and unpredictable needs and willingness to work outside standard established business hours * Strong track record of building and maintaining productive relationships with key stakeholders, including donors, volunteers and colleagues * Strategic thinker with the ability to manage short- and long-term plans and goals * Solid, persuasive communication skills, both verbal and written * Strong research skills - ability to identify and research individual donor prospects * Passion for and commitment to this role and the Chrysalis mission Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds. Fair Chance Hiring Statement Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.

About Us: Chrysalis is a nonprofit organization dedicated to creating a pathway to self-sufficiency for homeless and low-income individuals by providing the resources and support needed to find and retain employment. Our Mission is to serve people navigating barriers to the workforce by offering a job-readiness program, individualized supportive services, and paid transitional employment. We empower our clients on their pathway to stability, security, and fulfillment in their work and lives. Chrysalis SECTOR Program Overview: Led by LA County's Justice, Cares, and Opportunities Department, the Skills and Experiences for the Careers of Tomorrow (SECTOR) program is aimed at (1) reducing unemployment and increasing earnings; (2) reducing recidivism; and (3) improving behavioral health and well-being by preparing and matching people with justice involvement to jobs in high-growth industries. The program seeks to serve individuals who have encountered the criminal or juvenile justice system and have a history of mild to moderate mental health and/or substance use disorders. Chrysalis will work closely with training partners to skill up clients, in high growth sectors such as social assistance, healthcare, government, hospitality, information technology (IT), etc.; while also providing critical support through employment coaching to support clients in getting ready for, finding and keeping a job. This is a grant funded program with multiple funding streams. Job Summary: The Career Coach (CC) is a role that will play an integral part in client success and building partner relationships. The CC will be responsible for providing vocational training and case management services with the goal of identifying individuals ready and willing to work in middle skills jobs and ensuring they have the training and skills needed to secure and retain employment in high growth, high wage sectors. The successful candidate will have the ability to use independent judgment, exceptional organizational skills, and a willingness to incorporate into their work emerging industry best practices and techniques. Duties and responsibilities to include, but not limited to: Provide Client Support, Guidance and Case Management Oversee the day-to-day case management of both working and non-working clients. Facilitate conversations on career pathing and training with all clients. Orient, assess, and provide employment counseling for clients. Assess clients for job readiness, including discussions of substance abuse, legal, and mental and physical health histories. Provide referrals to educational, training, Chrysalis social enterprise, and other social services. Conduct 1-on-1 job readiness activities with clients, including resume building, practice interviews, job applications, computer tutorials, cover letters, reference lists, job search guidance, etc. Assist clients in selecting, navigating, and succeeding in SECTOR's vocational training components - supporting completion of paperwork, providing stipends and other resources to clients, and addressing challenges that come up during the completion of training programs. Facilitate Job Preparation classes, cognitive behavioral intervention classes, and other seminars on an as needed basis. Maintain up-to-date referrals resources for clients to engage in training and to facilitate employment search. Program Outcomes and Data Management Track and document client progress, services provided, and outcomes in the Salesforce database. Generate reports and analyze data to monitor client and program performance. Streamline enrollment processes with training providers to facilitate client access to opportunities. Evaluate client education, skills, and job interests to match them with appropriate training or services. Address employability challenges by coordinating with Employment Specialists to provide necessary support and community referrals Relationship Building and Collaboration Coordinate client workshop attendance and program enrollment with partner education/training institutions. Work closely with partner agencies to ensure effective delivery of programming. Conduct outreach to develop on-the-job training sites and identify suitable training opportunities for clients. Collaborate with local One Stop Centers to co-enroll clients in supportive services. Maintain a directory of available training programs, including requirements, enrollment processes, and program details. Partner with External Relations and Business Development teams to align client training with employment opportunities. General Duties Adhere to all Chrysalis policies and procedures. Support the Chrysalis Mission and adhere to the Chrysalis Code of Ethics. Other duties as assigned. Job Skills & Qualifications: Passion for Chrysalis's mission and dedication to serving marginalized or low-income populations. Exceptional interpersonal, customer service, and public speaking skills, with the ability to use tact and diplomacy in all interactions and effectively represent Chrysalis to external audiences. Strong organizational and time management skills, with the ability to prioritize tasks, work independently, and adapt to a fast-paced environment. Flexible and self-motivated, with a proactive “can-do” attitude. Demonstrates cultural sensitivity and respect for diverse lifestyles and backgrounds. Maintains confidentiality and exercises discretion when handling sensitive information. Proficient in internet research and Microsoft Word, Excel, and PowerPoint, with a willingness to learn additional applications as needed. Willingness to work a flexible schedule based on organizational needs and to travel to meetings or other sites (mileage reimbursed). Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds. FAIR CHANCE HIRING STATEMENT Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.

The Chrysalis Safekeeping Program encompasses all of CE's Personal Property Safe Storage Locations and Housekeeping Contracts. The Safekeeping Supervisor is responsible for the successful day-to-day operations at their respective worksite. In addition, this position manages and works alongside CE's transitional client employees, completing the scope of work and providing professional feedback through a trauma-informed lens. The Safekeeping Supervisor acts as the first point of contact for all Safekeeping customers. At times, this position may be called on to support other CE Employment Social Enterprise teams (i.e., Works, Roads) in a supervisory capacity. Duties and Responsibilities to include but not limited to: Operational Effectiveness & Customer Service Perform respective site's necessary duties (i.e., housekeeping, property storage operations). Provide exemplary customer service through professional written and verbal communication. Ensure all customer needs are met according to contractual agreements. Ensure that all safety procedures are up-to-date and consistently applied in all aspects of operations. Communicate with colleagues, customers, employees, stakeholders, business owners, property owners, residents, pedestrians with tact and diplomacy. Handle all requests and complaints in an immediate and professional manner. When necessary, seek help from Safekeeping Management to correct situations as they arise. Communicate all transitional client employee and work-related issues to CE Office Staff when applicable. Consult with Safekeeping Management to ensure that all labor laws, regulations, and company policies are properly followed and enforced. Supervise transitional employees on a daily basis to ensure that the scope of work is being executed in a professional and timely manner. Validate and approve transitional employee timecards for payroll purposes. Perform quality inspections as assigned and immediately report any hazards or deficiencies. Check contract supply inventory regularly and make supply requests in a timely manner. Attend and participate in monthly meetings, one-on-ones and other trainings as assigned. Assist with street or highway maintenance duties within the Works and Roads Teams as needed. Employee Training & Mentorship Train employees on job duties, proper uniform, proper use of equipment, safety, and other pertinent areas for each assigned contract through regular debriefs. Act as a mentor to transitional employees by coaching and recognizing them on their performance. Deliver professional feedback to transitional employees in trauma-informed manner. General Duties Adhere to all Chrysalis policies and procedures. Support the Chrysalis Mission, Vision, and Values. Other duties as assigned. Skills and Qualifications Interest in, experience working with, and sensitivity toward the Chrysalis client population, including the re-entry community. A willingness and desire to mentor the client employee population and support the transitional jobs program. Maintain confidential information and exercise discretion. Successful work experience with CE with progressively increasing levels of responsibility. Strong leadership and communication skills. Demonstrated high levels of quality assurance and professionalism. Excellent organization and time management skills. Self-starter with “can do” attitude and takes initiative. Willingness to learn to and consistently use tablet and/or computer for day-to-day operational needs. Ability to work flexible schedule (including mornings, nights, and weekends). Ability to pick up, push, or pull up to 50 lbs. and work on foot throughout shift. StartFragment Physical Requirements: Must be able to lift, carry, push, pull, and move objects weighing up to 50 pounds regularly and safely. Ability to stand, walk, bend, stoop, kneel, and reach for extended periods, including full work shifts. Capable of manual handling of equipment, containers, or refuse, including loading/unloading tasks and operating mechanical lifting devices (Code 9403).Must be able to work indoors or outdoors in varying environmental conditions such as heat, cold, rain, humidity, and exposure to dust or fumes. Requires frequent climbing, squatting, and twisting motions, and may involve working at heights or on uneven surfaces (Code 9009). Ability to operate vehicles or machinery as needed, with appropriate safety protocols. Must be able to perform repetitive hand and arm movements, including grasping, fine manipulation, and reaching above shoulder level. Visual and auditory acuity sufficient to safely perform job duties, including use of protective equipment when required. EndFragment FAIR CHANCE HIRING STATEMENT Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.

The Chrysalis Safekeeping Program encompasses all of CE's Personal Property Safe Storage Locations and Housekeeping Contracts. The Contract Manager is responsible for the successful day-to-day operations at their respective worksite as well as the supervision and continued professional development of Safekeeping Supervisors. Working together, the Contract Manager and the Supervisor(s) manage and work alongside CE's transitional client employees, completing the scope of work and providing professional feedback through a trauma-informed lens. The Contract Manager acts as the first point of contact for all Safekeeping customers. As a member of the CE Leadership team, the Contract Manager is a key role in the design, implementation, and assessment of CE policies and procedures. Responsibilities include: Operational Effectiveness & Customer Service Oversee strategic deployment of crew given knowledge of site, customer requests and contractual obligations. Perform respective site's necessary duties (i.e., housekeeping, property storage operations). Meet and communicate with customer to ensure expectations are being met. Identify solutions to problems as needed. Attend and participate in regular meetings, one-on-ones and other trainings as assigned. Supervise both Safekeeping Supervisor and transitional employees daily to ensure that the scope of work is being executed in a professional and timely manner. Consult with Senior Operations Manager, Safekeeping and/or Director of Operations, Safekeeping to ensure that all labor laws, regulations, and company policies are properly followed and enforced. Ensure that all safety procedures are up-to-date and consistently applied in all aspects of operations. Communicate all transitional client employee and work-related issues to CE Office Staff when applicable. Validate and approve both Safekeeping Supervisor and transitional employee timecards for payroll purposes Communicate with colleagues, customers, employees, stakeholders, business owners, property owners, residents, pedestrians with tact and diplomacy. Design and implement protocols and policies to ensure customers' needs are met according to contractual obligations and with the highest level of customer service. Establish and communicate standards and standard operating procedures to assigned personnel. Conduct routine audits to ensure exemplary service is being provided. Handle all requests and complaints in an immediate and professional manner. When necessary, seek help from Senior Operations Manager, Safekeeping and/or Director of Operations, Safekeeping to correct situations as they arise. Check contract supply inventory regularly and make supply requests in a timely manner. Ensure consistent and equitable administration of policies, procedures, and guidelines to facilitate effective employee relations. Maintain appropriate records as required for all work, work-orders, requisitions, theft and damage reports, inspections, status reports and others as required. Provide summary reports of projects and work orders. Assist with street or highway maintenance duties within the Works and Roads Teams as needed. Effectively manage equipment, supplies and other inventory. Employee Training & Mentorship Train employees on job duties, proper uniform, proper use of equipment, safety, and other pertinent areas for each assigned contract through regular debriefs. Act as a mentor to transitional employees by coaching and recognizing them on their performance. Deliver professional feedback to both Safekeeping Supervisors and transitional employees in trauma-informed manner. Job Skills & Qualifications: Interest in, experience working with, and sensitivity toward the Chrysalis client population, including the re -entry community. A willingness and desire to mentor the client employee population and support the transitional jobs program. Minimum of two years of experience in a management/supervisory capacity, ideally within CE. Maintain confidential information and exercise discretion. Strong leadership and communication skills. Superior customer service skills. Demonstrated high levels of quality assurance and professionalism. Excellent organization and time management skills. Outstanding conflict resolution and de-escalation skills. Excellent written and verbal communication skills. Demonstrate the ability to strategize and plan operations on a micro and macro level. Intermediate experience with Microsoft Office applications, including Outlook, and some technical experience using a tablet or laptop. Ability to work with online database and tracking system. Ability to work flexible schedule (including mornings, nights, and weekends). Ability to pick up, push, or pull up to 50 lbs. and work on foot throughout shift. Physical Requirements: Must be able to lift, carry, push, pull, and move objects weighing up to 50 pounds regularly and safely. Ability to stand, walk, bend, stoop, kneel, and reach for extended periods, including full work shifts. Capable of manual handling of equipment, containers, or refuse, including loading/unloading tasks and operating mechanical lifting devices (Code 9403).Must be able to work indoors or outdoors in varying environmental conditions such as heat, cold, rain, humidity, and exposure to dust or fumes. Requires frequent climbing, squatting, and twisting motions, and may involve working at heights or on uneven surfaces (Code 9009). Ability to operate vehicles or machinery as needed, with appropriate safety protocols. Must be able to perform repetitive hand and arm movements, including grasping, fine manipulation, and reaching above shoulder level. Visual and auditory acuity sufficient to safely perform job duties, including use of protective equipment when required.

Chrysalis serves people navigating barriers to the workforce by offering a job-readiness program, individualized supportive services, and paid transitional employment. We empower our clients on their pathway to stability, security, and fulfillment in their work and lives. Since 1984, we have helped more than 85,000 individuals change their lives through jobs. We are looking for individuals who are ready to join our mission-driven team and make a difference. Job Summary: The Floater Employment Specialist(FES) is key to client success. The Floater Employment Specialist provides case management, administrative and job readiness support. The FES will work 1-on-1 with clients to provide employment and case management services with the goal that clients get ready for a job, find a job, and keep a job. The successful candidate will have the ability to use independent judgment, exceptional organizational skills, and a willingness to incorporate emerging industry best practices and techniques in their work. Duties and responsibilities to include, but not limited to: Provide Client Support, Guidance and Case Management: * Oversee the day-to-day case management of both working and non-working clients. Encourage and motivate clients to work on their job search. * Orient, assess, and provide employment counseling for clients. Assess clients for job readiness, provide referrals to educational, training, Chrysalis social enterprises, and other social services. * Conduct 1-on-1 job readiness activities with clients, including resume building, practice interviews, job applications, computer tutorials, cover letters, reference lists, job search guidance, etc. * Facilitate intake and orientation as needed. * Facilitate Job Preparation classes as needed. * Maintain up-to-date referrals and resources for clients to facilitate employment search. * Support the purchasing process for job-related client fund requests, including scholarships and material needs. Foster Strong Client, Colleague, and Partner Relationships: * Participate in Chrysalis meetings and case conferences sharing best practices and providing thought partnership to colleagues. * Provide training ideas and resources to the leadership team, including the opportunity to conduct workshops for colleagues within the department and across the organization. * Celebrate achievements and brainstorm solutions for department and organization-wide goals. Monitor Client Progress and Program Outcomes: * Maintain accurate client/program data to manage caseload and generate reports as needed. * Document each service, the outcome and next steps, as well as any observations of clients' skills job readiness, and/or growth opportunities into Salesforce database system. * Analyze and report monthly data as required to maintain accurate client and program-based statistics. General Duties * Adhere to all Chrysalis policies and procedures. * Support the Chrysalis Mission and adhere to the Chrysalis Code of Ethics. * Other duties as assigned. Job Skills and Qualifications * Passion for Chrysalis's mission * Bilingual (English and Spanish) is preferred but not required * 1-2 years relevant experience preferred * Excellent verbal and written communication skills * Strong organizational skills, including effective time management and the ability to work and make decisions independently * Ability to multi-task and prioritize appropriately yet maintain flexibility * Ability to work in a fast-paced, professional environment * Self-starter with "can do" attitude and initiative * Ability to interact with clients, colleagues, partners, and others with diplomacy and tact * Sensitive to various cultures and lifestyles * Maintain confidential information and exercise discretion * Computer literacy required. Must be proficient in Internet research, Word, Excel and PowerPoint programs and be willing to learn other applications as needed. Database management experience preferred * Reliable transportation * Willingness to travel to meetings (mileage reimbursed) Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds. Fair Chance Hiring Statement Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.

The Business Development & Community Engagement Coordinator will serve as a vital link between Chrysalis, the community, and potential/existing employer and referral partners. The coordinator will also build and maintain relationships with community partners who refer individuals to Chrysalis for services and with business partners interested in hiring our clients. This hybrid role requires a commitment to Chrysalis' mission, excellent communication skills, and a passion for serving vulnerable populations; working four (4) days in office/on the field and one (1) remote day. Duties and Responsibilities Client Support & Job Placement Services (30%): * Consult with clients referred from Chrysalis' Employment Specialists about their employment goals, facilitating appropriate matches with job opportunities, job fairs, and hiring events. * Facilitate client applications, coordinate interviews, prepare clients appropriately, and provide detailed follow-up services. * Capture accurate data on all services provided to clients. Customer Service & Business Development (20%): * Manage and maintain accurate records for hiring and community partners. * Provide exceptional customer service to internal and external stakeholders. * Assist with prospecting for new employer partners. * Coordinate participation in community events and meetings to recruit clients and build partnerships. Relationship Building & Management (20%): * Enter new accounts/partners into Salesforce database and maintain accurate information. * Maintain consistent contact with clients and partners through various channels. * Collaborate with key partners to coordinate outreach strategy and activities. Program Coordination & Communication (15%): * Function as a liaison between Chrysalis' Client Services and Client Enterprises program team(s) and the Business Development & Community Engagement team. * Provide timely updates to the Client Services team(s) regarding job opportunities and outcomes. * Organize and support ongoing job opportunities/training, hiring events, etc. Resource Information Management (15%): * Provide up-to-date information about resource availability. * Develop and maintain a user-friendly database of resource information. * Research and identify community events, organizations, and resources useful to both clients and staff. Job Skills & Qualifications * 2+ years of customer service, program, and/or administrative experience. * Experience working with individuals who have been affected by the criminal justice system and/or individuals who have experienced homelessness preferred. * Passion for the Chrysalis' Mission. * Excellent verbal and written communication skills. * Strong organizational skills and attention to detail. * Ability to work independently and prioritize tasks effectively. * Ability to interact with clients, colleagues, partners from various cultures and lifestyles with diplomacy and tact. * Proficiency in MS Office suite, Salesforce, and Google suite. * Experience in community engagement and outreach preferred. * Bilingual (English and Spanish) REQUIRED. * Flexibility regarding scheduling and prioritization of tasks. * Maintain confidential information and exercise discretion. * Ability to work occasional evenings and weekends. * Valid driver's license and reliable transportation. Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds. FAIR CHANCE HIRING STATEMENT Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.

The Senior Internal Operations Manager (SIOM) is an integral part of the Internal Operations team which handles the coordinated back-office duties for all Chrysalis Employment Social Enterprises (ESE's). The team's duties include, but are not limited to, managing CE's vehicle fleet, instituting electronic payroll for transitional employees, recruiting client employees into a pool of driver candidates, and the ordering/tracking of all necessary equipment and supplies. In addition, this team is responsible for the initial client employee programmatic experience from the time of referral through onboarding to placement into a respective ESE. The SIOM position oversees their own workload while supervising multiple office staff ensuring that all processes are being completed efficiently for the success of the department's programmatic and operational initiatives. As a key member of the Internal Operations management team, the SIOM participates in the development and implementation of effective team procedures and must foster strong cross-departmental alliances. Responsibilities include: Operations & Programmatic Management Represent CE at other department meetings, providing an overview of the client experience within different ESE's, the department's internal policies and procedures, and addressing relevant questions/concerns. Ensure team's procedures are effective in supporting ESE objectives and needs. Respond in a positive, prompt, and thorough manner to ESE staff inquiries and issues related to Internal Operations. Participate in the initiation, planning, design, execution, and monitoring of Internal Operations projects. Work with ESE leadership to develop and implement programmatic initiatives to respective workforce(s). Play respective role in the referral and onboarding of the entire CE client workforce, the management of the CE vehicle fleet, roll out of electronic timekeeping and other initiatives. Team Management Manage five direct reports by providing continued support and oversight of their respective job duties and guidance on professional development through regular feedback and identification of continued growth opportunities. Maintain a culture of engagement, innovation, support, transparency, and accountability amongst staff. Operations & Programmatic Management Ensure team's procedures are effective in supporting ESE objectives and needs. Respond in a positive, prompt, and thorough manner to ESE staff inquiries and issues related to Internal Operations. Play respective role in the referral and onboarding of the entire CE client workforce. Participate in the initiation, planning, design, execution, and monitoring of Internal Operations projects. General Duties Adhere to all Chrysalis policies and procedures. Support the Chrysalis Mission, Vision, and Values. Other duties as assigned. Job Skills & Qualifications: Interest in, experience working with, and sensitivity toward the Chrysalis client population, including the re-entry community. 1+ years of management experience. Employment Social Enterprise leadership experience, a plus. 2+ years in program delivery and/or customer service experience. Excellent interpersonal skills, including the ability to coach/mentor staff and clients. Exceptional customer service skills, including the ability to use tact and diplomacy in all interactions and to appropriately represent Chrysalis to external audiences. Advanced written and verbal communication, organization, and time management skills. Ability to solve challenging operational problems and make timely decisions, often under pressure with tight and competing deadlines. Understanding of and ability to use software applications such as Microsoft Suite and Google Suite. Previous experience with case management software a plus. Thrive in high paced, demanding environment. Ability and willingness to work occasional evenings and weekends. Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds. Fair Chance Hiring Statement Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.

A key member of the Development and Communications team, the Director of Major Gifts is an experienced frontline fundraiser, storyteller, and passionate champion for our work and mission. Reporting to the Vice President of Development and Communications, the person plays a pivotal role in achieving and exceeding our annual fundraising goal of $2 million+ from individual donors. The candidate should be entrepreneurial and a collaborative team player, with the ability to manage multiple priorities. The candidate should have demonstrated success in frontline major gift fundraising, have excellent communications and relationship building skills, and demonstrated experience in fundraising database management. Duties and Responsibilities to include but not limited to: Donor Management (65%) Make a significant and proportional contribution to meet the organization's fundraising goals, with an annual goal of personally soliciting a minimum of $400,000 in gifts. In collaboration with the CEO, VP of Development and Communications and Director of External Relations OC, develop a comprehensive annual plan for identifying, soliciting and stewarding major gift prospects and donors, including goals, timelines, budgets, development and implementation of prospect strategies. Manage a portfolio of approximately 75-100 major donors and prospects through the entire moves management cycle to secure and sustain gifts from high-net-worth individuals, including discovery, cultivation, solicitation and stewardship. Engage in substantive personal contact (in-person or by Zoom) with a minimum of twelve donors and prospects each month, and conduct a regular schedule of calls, emails and invitations to events or other engagement opportunities with portfolio prospects. Arrange meaningful opportunities for senior leadership to meet with potential donors and volunteers to increase financial support for the organization, including facilities tours, hosted events, etc. Explore opportunities for engaging, cultivating, and soliciting new and more diverse audiences, through outreach, initiatives and events. Attend events as required to cultivate and steward current and/or prospective donors. Interact authentically with prospects at virtual and in-person events to establish and deepen potential and current donor relationships. Serve as staff support for the Board Advancement Committee, working with the CEO and VP Development and Communications to engage this group of volunteers to cultivate and engage donors and prospects. Serve as staff support for the San Fernando Valley Advisory Council, working to build an active group that provides financial support to the organization and serves as ambassadors to their individual networks. Develop giving opportunities and appropriate case statements. Create and direct the preparation of written proposals and/or other specific materials for use in specific solicitations. As appropriate, provide staff support to volunteers in solicitation of prospects. Donor and Prospect Engagement and Stewardship (25%) In collaboration with the Director of External Affairs, Orange County, lead the development of the annual giving campaign strategies, including concept development for multi-channel campaigns. Working collaboratively with the Marketing/Communications staff and the Director of External Affairs, oversee the strategic planning and implementation of direct mail and email appeals, along with other communications content, to support annual giving, cultivation and stewardship for major donors and prospects. In collaboration with the Director of External Affairs, Orange County, manage our donor recognition and retention program, including but not limited to The Crew, lapsed donor outreach, targeted giving campus, an annual donor appreciation event. Actively participate in weekly, monthly team in-person and virtual meetings and other meetings as required. Work collaboratively with members of the Direct Hire, Volunteer & Program, and External Relations teams to strategically identify goals for new and existing partnerships. Reporting and Data Management (10%) Maintain appropriate records on all major gift donors and prospects in Raiser's Edge, tracking cultivation and stewardship activities and progress to goals, updating information within 24-48 hours of engagement. Qualify prospects through rating and screening, prospect list segmentation and analysis, and research. Track donor history and produce comprehensive reports on fundraising progress, providing actionable insights to the team to inform strategy and decision-making. Develop detailed briefs for major gifts and meetings, synthesizing relevant donor information, engagement history, and strategic recommendations. Analyze fundraising data to identify trends, opportunities, and areas for improvement, supporting continuous enhancement of major gift strategies. Coordinate the monthly prospect meeting and provide weekly activity and six-month solicitation reports as requested. Performs other duties as assigned in support of the organization's mission. Key Competencies: Strategic thinking & natural curiosity: Be able to think conceptually and analytically. Able to identify the information needed to develop strategies and know when to elevate or seek guidance. Willing and eager to learn as well as able to identify key pieces of information. Develop relationships: Use interpersonal interactions to achieve mutually beneficial outcomes that advance Chrysalis' mission. Demonstrate cultural/diversity competence. Build trust in critical partner relationships, both internal and external to Chrysalis. Demonstrate personal presence and confidence when working with partners. Communication: Write articulate and persuasive proposals and other documents. Have strong written and verbal communication and be able to inspire diverse audiences through communication. Listens carefully and is responsive to feedback. Manage to results: Set realistic and achievable goals and break them down into interim goals. Be able to adjust when faced with obstacles and lead others to achieve success. Takes initiative, can troubleshoot and work well with others. Problem solving and decision making: applies knowledge, experience, creativity, and critical thinking in solving challenges; looks beyond the obvious for answers; uses sound judgment to make well-informed, ethical decisions. Job Skills & Qualifications: Minimum of 3-5 years relevant experience in fundraising at a major donor level. Able to work effectively under pressure, handle competing priorities and respond to short deadlines with a team and independently Strong attention to detail with a focus on results and process Flexibility to meet sudden and unpredictable needs and willingness to work outside standard established business hours Strong track record of building and maintaining productive relationships with key stakeholders, including donors, volunteers and colleagues Strategic thinker with the ability to manage short- and long-term plans and goals Solid, persuasive communication skills, both verbal and written Strong research skills - ability to identify and research individual donor prospects Passion for and commitment to this role and the Chrysalis mission Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds. Fair Chance Hiring Statement Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.

About Us: Chrysalis is a nonprofit organization dedicated to creating a pathway to self-sufficiency for homeless and low-income individuals by providing the resources and support needed to find and retain employment. Our Mission is to serve people navigating barriers to the workforce by offering a job-readiness program, individualized supportive services, and paid transitional employment. We empower our clients on their pathway to stability, security, and fulfillment in their work and lives. Chrysalis SECTOR Program Overview: Led by LA County's Justice, Cares, and Opportunities Department, the Skills and Experiences for the Careers of Tomorrow (SECTOR) program is aimed at (1) reducing unemployment and increasing earnings; (2) reducing recidivism; and (3) improving behavioral health and well-being by preparing and matching people with justice involvement to jobs in high-growth industries. The program seeks to serve individuals who have encountered the criminal or juvenile justice system and have a history of mild to moderate mental health and/or substance use disorders. Chrysalis will work closely with training partners to skill up clients, in high growth sectors such as social assistance, healthcare, government, hospitality, information technology (IT), etc.; while also providing critical support through employment coaching to support clients in getting ready for, finding and keeping a job. This is a grant funded program with multiple funding streams. Job Summary: The Career Coach (CC) is a role that will play an integral part in client success and building partner relationships. The CC will be responsible for providing vocational training and case management services with the goal of identifying individuals ready and willing to work in middle skills jobs and ensuring they have the training and skills needed to secure and retain employment in high growth, high wage sectors. The successful candidate will have the ability to use independent judgment, exceptional organizational skills, and a willingness to incorporate into their work emerging industry best practices and techniques. Duties and responsibilities to include, but not limited to: Provide Client Support, Guidance and Case Management Oversee the day-to-day case management of both working and non-working clients. Facilitate conversations on career pathing and training with all clients. Orient, assess, and provide employment counseling for clients. Assess clients for job readiness, including discussions of substance abuse, legal, and mental and physical health histories. Provide referrals to educational, training, Chrysalis social enterprise, and other social services. Conduct 1-on-1 job readiness activities with clients, including resume building, practice interviews, job applications, computer tutorials, cover letters, reference lists, job search guidance, etc. Assist clients in selecting, navigating, and succeeding in SECTOR's vocational training components - supporting completion of paperwork, providing stipends and other resources to clients, and addressing challenges that come up during the completion of training programs. Facilitate Job Preparation classes, cognitive behavioral intervention classes, and other seminars on an as needed basis. Maintain up-to-date referrals resources for clients to engage in training and to facilitate employment search. Program Outcomes and Data Management Track and document client progress, services provided, and outcomes in the Salesforce database. Generate reports and analyze data to monitor client and program performance. Streamline enrollment processes with training providers to facilitate client access to opportunities. Evaluate client education, skills, and job interests to match them with appropriate training or services. Address employability challenges by coordinating with Employment Specialists to provide necessary support and community referrals Relationship Building and Collaboration Coordinate client workshop attendance and program enrollment with partner education/training institutions. Work closely with partner agencies to ensure effective delivery of programming. Conduct outreach to develop on-the-job training sites and identify suitable training opportunities for clients. Collaborate with local One Stop Centers to co-enroll clients in supportive services. Maintain a directory of available training programs, including requirements, enrollment processes, and program details. Partner with External Relations and Business Development teams to align client training with employment opportunities. General Duties Adhere to all Chrysalis policies and procedures. Support the Chrysalis Mission and adhere to the Chrysalis Code of Ethics. Other duties as assigned. Job Skills & Qualifications: Passion for Chrysalis's mission and dedication to serving marginalized or low-income populations. Exceptional interpersonal, customer service, and public speaking skills, with the ability to use tact and diplomacy in all interactions and effectively represent Chrysalis to external audiences. Strong organizational and time management skills, with the ability to prioritize tasks, work independently, and adapt to a fast-paced environment. Flexible and self-motivated, with a proactive “can-do” attitude. Demonstrates cultural sensitivity and respect for diverse lifestyles and backgrounds. Maintains confidentiality and exercises discretion when handling sensitive information. Proficient in internet research and Microsoft Word, Excel, and PowerPoint, with a willingness to learn additional applications as needed. Willingness to work a flexible schedule based on organizational needs and to travel to meetings or other sites (mileage reimbursed). Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds. FAIR CHANCE HIRING STATEMENT Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.

Job Description The Chrysalis Safekeeping Program encompasses all of CE's Personal Property Safe Storage Locations and Housekeeping Contracts. The Safekeeping Supervisor is responsible for the successful day-to-day operations at their respective worksite. In addition, this position manages and works alongside CE's transitional client employees, completing the scope of work and providing professional feedback through a trauma-informed lens. The Safekeeping Supervisor acts as the first point of contact for all Safekeeping customers. At times, this position may be called on to support other CE Employment Social Enterprise teams (i.e., Works, Roads) in a supervisory capacity. Duties and Responsibilities to include but not limited to: Operational Effectiveness & Customer Service Perform respective site's necessary duties (i.e., housekeeping, property storage operations). Provide exemplary customer service through professional written and verbal communication. Ensure all customer needs are met according to contractual agreements. Ensure that all safety procedures are up-to-date and consistently applied in all aspects of operations. Communicate with colleagues, customers, employees, stakeholders, business owners, property owners, residents, pedestrians with tact and diplomacy. Handle all requests and complaints in an immediate and professional manner. When necessary, seek help from Safekeeping Management to correct situations as they arise. Communicate all transitional client employee and work-related issues to CE Office Staff when applicable. Consult with Safekeeping Management to ensure that all labor laws, regulations, and company policies are properly followed and enforced. Supervise transitional employees on a daily basis to ensure that the scope of work is being executed in a professional and timely manner. Validate and approve transitional employee timecards for payroll purposes. Perform quality inspections as assigned and immediately report any hazards or deficiencies. Check contract supply inventory regularly and make supply requests in a timely manner. Attend and participate in monthly meetings, one-on-ones and other trainings as assigned. Assist with street or highway maintenance duties within the Works and Roads Teams as needed. Employee Training & Mentorship Train employees on job duties, proper uniform, proper use of equipment, safety, and other pertinent areas for each assigned contract through regular debriefs. Act as a mentor to transitional employees by coaching and recognizing them on their performance. Deliver professional feedback to transitional employees in trauma-informed manner. General Duties Adhere to all Chrysalis policies and procedures. Support the Chrysalis Mission, Vision, and Values. Other duties as assigned. Skills and Qualifications Interest in, experience working with, and sensitivity toward the Chrysalis client population, including the re-entry community. A willingness and desire to mentor the client employee population and support the transitional jobs program. Maintain confidential information and exercise discretion. Successful work experience with CE with progressively increasing levels of responsibility. Strong leadership and communication skills. Demonstrated high levels of quality assurance and professionalism. Excellent organization and time management skills. Self-starter with “can do” attitude and takes initiative. Willingness to learn to and consistently use tablet and/or computer for day-to-day operational needs. Ability to work flexible schedule (including mornings, nights, and weekends). Ability to pick up, push, or pull up to 50 lbs. and work on foot throughout shift. Physical Requirements: Must be able to lift, carry, push, pull, and move objects weighing up to 50 pounds regularly and safely. Ability to stand, walk, bend, stoop, kneel, and reach for extended periods, including full work shifts. Capable of manual handling of equipment, containers, or refuse, including loading/unloading tasks and operating mechanical lifting devices (Code 9403).Must be able to work indoors or outdoors in varying environmental conditions such as heat, cold, rain, humidity, and exposure to dust or fumes. Requires frequent climbing, squatting, and twisting motions, and may involve working at heights or on uneven surfaces (Code 9009). Ability to operate vehicles or machinery as needed, with appropriate safety protocols. Must be able to perform repetitive hand and arm movements, including grasping, fine manipulation, and reaching above shoulder level. Visual and auditory acuity sufficient to safely perform job duties, including use of protective equipment when required. FAIR CHANCE HIRING STATEMENT Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.

Job Description The Chrysalis Safekeeping Program encompasses all of CE's Personal Property Safe Storage Locations and Housekeeping Contracts. The Contract Manager is responsible for the successful day-to-day operations at their respective worksite as well as the supervision and continued professional development of Safekeeping Supervisors. Working together, the Contract Manager and the Supervisor(s) manage and work alongside CE's transitional client employees, completing the scope of work and providing professional feedback through a trauma-informed lens. The Contract Manager acts as the first point of contact for all Safekeeping customers. As a member of the CE Leadership team, the Contract Manager is a key role in the design, implementation, and assessment of CE policies and procedures. Responsibilities include: Operational Effectiveness & Customer Service Oversee strategic deployment of crew given knowledge of site, customer requests and contractual obligations. Perform respective site's necessary duties (i.e., housekeeping, property storage operations). Meet and communicate with customer to ensure expectations are being met. Identify solutions to problems as needed. Attend and participate in regular meetings, one-on-ones and other trainings as assigned. Supervise both Safekeeping Supervisor and transitional employees daily to ensure that the scope of work is being executed in a professional and timely manner. Consult with Senior Operations Manager, Safekeeping and/or Director of Operations, Safekeeping to ensure that all labor laws, regulations, and company policies are properly followed and enforced. Ensure that all safety procedures are up-to-date and consistently applied in all aspects of operations. Communicate all transitional client employee and work-related issues to CE Office Staff when applicable. Validate and approve both Safekeeping Supervisor and transitional employee timecards for payroll purposes Communicate with colleagues, customers, employees, stakeholders, business owners, property owners, residents, pedestrians with tact and diplomacy. Design and implement protocols and policies to ensure customers' needs are met according to contractual obligations and with the highest level of customer service. Establish and communicate standards and standard operating procedures to assigned personnel. Conduct routine audits to ensure exemplary service is being provided. Handle all requests and complaints in an immediate and professional manner. When necessary, seek help from Senior Operations Manager, Safekeeping and/or Director of Operations, Safekeeping to correct situations as they arise. Check contract supply inventory regularly and make supply requests in a timely manner. Ensure consistent and equitable administration of policies, procedures, and guidelines to facilitate effective employee relations. Maintain appropriate records as required for all work, work-orders, requisitions, theft and damage reports, inspections, status reports and others as required. Provide summary reports of projects and work orders. Assist with street or highway maintenance duties within the Works and Roads Teams as needed. Effectively manage equipment, supplies and other inventory. Employee Training & Mentorship Train employees on job duties, proper uniform, proper use of equipment, safety, and other pertinent areas for each assigned contract through regular debriefs. Act as a mentor to transitional employees by coaching and recognizing them on their performance. Deliver professional feedback to both Safekeeping Supervisors and transitional employees in trauma-informed manner. Job Skills & Qualifications: Interest in, experience working with, and sensitivity toward the Chrysalis client population, including the re -entry community. A willingness and desire to mentor the client employee population and support the transitional jobs program. Minimum of two years of experience in a management/supervisory capacity, ideally within CE. Maintain confidential information and exercise discretion. Strong leadership and communication skills. Superior customer service skills. Demonstrated high levels of quality assurance and professionalism. Excellent organization and time management skills. Outstanding conflict resolution and de-escalation skills. Excellent written and verbal communication skills. Demonstrate the ability to strategize and plan operations on a micro and macro level. Intermediate experience with Microsoft Office applications, including Outlook, and some technical experience using a tablet or laptop. Ability to work with online database and tracking system. Ability to work flexible schedule (including mornings, nights, and weekends). Ability to pick up, push, or pull up to 50 lbs. and work on foot throughout shift. Physical Requirements: Must be able to lift, carry, push, pull, and move objects weighing up to 50 pounds regularly and safely. Ability to stand, walk, bend, stoop, kneel, and reach for extended periods, including full work shifts. Capable of manual handling of equipment, containers, or refuse, including loading/unloading tasks and operating mechanical lifting devices (Code 9403).Must be able to work indoors or outdoors in varying environmental conditions such as heat, cold, rain, humidity, and exposure to dust or fumes. Requires frequent climbing, squatting, and twisting motions, and may involve working at heights or on uneven surfaces (Code 9009). Ability to operate vehicles or machinery as needed, with appropriate safety protocols. Must be able to perform repetitive hand and arm movements, including grasping, fine manipulation, and reaching above shoulder level. Visual and auditory acuity sufficient to safely perform job duties, including use of protective equipment when required.

About Chrysalis: Chrysalis serves people navigating barriers to the workforce by offering a job-readiness program, individualized supportive services, and paid transitional employment. We empower our clients on their pathway to stability, security, and fulfillment in their work and lives. Since 1984, we have helped more than 85,000 individuals change their lives through jobs. We are looking for individuals who are ready to join our mission-driven team and make a difference. Job Summary: The Floater Employment Specialist(FES) is key to client success. The Floater Employment Specialist provides case management, administrative and job readiness support. The FES will work 1-on-1 with clients to provide employment and case management services with the goal that clients get ready for a job, find a job, and keep a job. The successful candidate will have the ability to use independent judgment, exceptional organizational skills, and a willingness to incorporate emerging industry best practices and techniques in their work. Duties and responsibilities to include, but not limited to:Provide Client Support, Guidance and Case Management: Oversee the day-to-day case management of both working and non-working clients. Encourage and motivate clients to work on their job search. Orient, assess, and provide employment counseling for clients. Assess clients for job readiness, provide referrals to educational, training, Chrysalis social enterprises, and other social services. Conduct 1-on-1 job readiness activities with clients, including resume building, practice interviews, job applications, computer tutorials, cover letters, reference lists, job search guidance, etc. Facilitate intake and orientation as needed. Facilitate Job Preparation classes as needed. Maintain up-to-date referrals and resources for clients to facilitate employment search. Support the purchasing process for job-related client fund requests, including scholarships and material needs. Foster Strong Client, Colleague, and Partner Relationships: Participate in Chrysalis meetings and case conferences sharing best practices and providing thought partnership to colleagues. Provide training ideas and resources to the leadership team, including the opportunity to conduct workshops for colleagues within the department and across the organization. Celebrate achievements and brainstorm solutions for department and organization-wide goals. Monitor Client Progress and Program Outcomes: Maintain accurate client/program data to manage caseload and generate reports as needed. Document each service, the outcome and next steps, as well as any observations of clients' skills job readiness, and/or growth opportunities into Salesforce database system. Analyze and report monthly data as required to maintain accurate client and program-based statistics. General Duties Adhere to all Chrysalis policies and procedures. Support the Chrysalis Mission and adhere to the Chrysalis Code of Ethics. Other duties as assigned. Job Skills and Qualifications Passion for Chrysalis's mission Bilingual (English and Spanish) is preferred but not required 1-2 years relevant experience preferred Excellent verbal and written communication skills Strong organizational skills, including effective time management and the ability to work and make decisions independently Ability to multi-task and prioritize appropriately yet maintain flexibility Ability to work in a fast-paced, professional environment Self-starter with “can do” attitude and initiative Ability to interact with clients, colleagues, partners, and others with diplomacy and tact Sensitive to various cultures and lifestyles Maintain confidential information and exercise discretion Computer literacy required. Must be proficient in Internet research, Word, Excel and PowerPoint programs and be willing to learn other applications as needed. Database management experience preferred Reliable transportation Willingness to travel to meetings (mileage reimbursed) Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds. Fair Chance Hiring Statement Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.

The Internal Operations Coordinators (IOC) are part of the Internal Operations team which handles the coordinated back-office duties for all Chrysalis Employment Social Enterprises (ESE's). The team's duties include, but are not limited to, managing CE's vehicle fleet, instituting electronic payroll for transitional employees, recruiting client employees into a pool of driver candidates, and the ordering/tracking of all necessary equipment and supplies. In addition, this team is responsible for the initial client employee programmatic experience from the time of referral through onboarding to placement into a respective ESE. The IOC position has varied levels of responsibility for all the team's duties listed above. This position works closely with staff in the ESE's and throughout all departments of Chrysalis. Duties and Responsibilities to include but not limited to: Operational Effectiveness Participate in the design and execution of Internal Operations projects. Ensure procedures are effective in supporting ESE objectives and needs. Respond in a positive, prompt, and thorough manner to ESE staff inquiries and issues related to Internal Operations. Maintain case management databases (Salesforce) with timely case notes and service entries. Place transitional client workers in ESE positions to meet all contractual obligations. Work closely with ESE staff to ensure that all contracts are fully staffed with transitional client workers at all times. Process transitional client worker applications for all positions and facilitate interviews and onboarding. Work with Chrysalis' and customers' insurance providers and monitor CA DMV's EPN program to ensure that all employees in safety-sensitive positions (drivers) are compliant. Maintain a pool of engaged transitional client workers (sweepers, drivers, leads). Oversee the Works pressure washing program through the scheduling of shifts, the management of the transitional client worker teams, and the assessment of the quality of the work being completed. Place orders for, monitor inventory of, and distribute all necessary supplies and equipment for ESEs, including uniforms. Employee Training & Mentorship Facilitate weekly new hire orientations and trainings for incoming transitional client workers. Deliver professional feedback to transitional employees in professional manner. Support personnel processes, including making disciplinary action decisions and working with Human Resources to ensure all policies are followed. Job Skills & Qualifications Interest in, experience working with, and sensitivity toward the Chrysalis client population, including the re-entry community. Ability to multi-task and prioritize appropriately yet maintain flexibility. Strong interpersonal skills, including the ability to coach/mentor staff and clients. Advanced written and verbal communication, organization, and time management skills. Thrive in high paced, demanding environment. Self-starter with “can do” attitude and takes initiative. Maintain confidential information and exercise discretion. Willingness to work flexible hours depending on business needs. Understanding of and ability to use software applications such as Microsoft Suite and Google Suite. Previous experience with case management software a plus. Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds. FAIR CHANCE HIRING STATEMENT Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.

About Us: Chrysalis is a nonprofit organization dedicated to creating a pathway to self-sufficiency for homeless and low-income individuals by providing the resources and support needed to find and retain employment. Our Mission is to serve people navigating barriers to the workforce by offering a job-readiness program, individualized supportive services, and paid transitional employment. We empower our clients on their pathway to stability, security, and fulfillment in their work and lives. Chrysalis SECTOR Program Overview: The SECTOR Program will provide vocational training and support to Chrysalis clients who have been involved in the criminal justice system. The program launched in January 2021 and will be centered around partnerships with leading training providers in Los Angeles focused on industries including social assistance, healthcare, government, hospitality, information technology (IT), and more. We are also creating internal training programs within Chrysalis. Led by LA County's Justice, Care, and Opportunities Department (JCOD), the SECTOR Program is aimed at (1) reducing unemployment and increasing earnings; (2) reducing recidivism; and (3) improving behavioral health and well-being by preparing and matching people with justice involvement to jobs in high-growth industries. The program seeks to serve individuals who have encountered the criminal or juvenile justice system and have a history of mild to moderate mental health and/or substance use disorders. Chrysalis will work closely with training partners to skill up clients, while also providing critical support through employment coaching to support clients in getting ready for, finding, and keeping a job. Job Summary: The SECTOR Program Administrator is a highly organized, detail-oriented, and service-driven individual who plays a critical role in supporting the day-to-day operations of the SECTOR program. This position supports a vocational training program service to individuals who have previously been involved with the criminal justice system and is essential to ensuring seamless coordination between clients, Career Coaches, training partners, and leadership. The Program Administrator thrives in a fast-paced, highly collaborative environment and is responsible for maintaining accurate program data, coordinating training logistics, supporting client engagement, and delivering excellent customer service to clients, staff, and partners. The role requires strong communication skills, attention to detail, and the ability to manage multiple priorities while contributing to the organization's broader mission of helping clients prepare for, find, and retain employment. Duties and Responsibilities to include but not limited to: Program Operations, Data Management, & Administrative Support (25%) Input, track, and maintain all incoming and exiting participant information across appropriate databases; run and support program reports as needed. Schedule and maintain SECTOR training programs, including start and end dates, enrollment timelines, and capacity tracking. Document, organize, and maintain a comprehensive directory of available training programs, including eligibility requirements, enrollment processes, and program descriptions. Develop and maintain streamlined enrollment processes with individual training providers to ensure efficient and timely participant placement. Track all incoming referrals, develop a system for engagement and follow-up, and document outcomes. Place orders for supplies, monitor inventory, and coordinate distribution of materials and resources to SECTOR staff and clients. Support purchasing processes related to job-connected client funds, including scholarships, tools, and material needs. Client Support, Partner Collaboration, & Outreach (25%) Provide high-quality customer service to clients, volunteers, and staff via phone, email, and in-person communication. Review client reports and support with outreach, follow-up, and engagement activities. Document and track client referrals for supportive services, ensuring appropriate follow-up and coordination. Communicate client concerns, issues, and grievances to the Director and support resolution as appropriate. Facilitate Cognitive Behavioral Intervention (CBI) career preparation classes and provide support during client engagement activities. Research and identify training opportunities in emerging and high-growth sectors that lead to living-wage employment. Collect and maintain all required information from training providers to enroll clients or implement trainings. Coordinate services and maintain ongoing communication with training partners, addressing enrollment, billing, or logistical issues as needed. Keep the SECTOR training webpage up to date, including regular changes to training dates and details. Attend occasional meetings, trainings, and events, as required. Communication, Materials, and Events (25%) Draft and distribute internal announcements regarding upcoming training opportunities to staff and stakeholders. Create, update, and translate flyers, forms, and program materials for SECTOR events and services. Develop and distribute a monthly SECTOR newsletter for clients, featuring job leads, training opportunities, and community resources. Monitor and respond to inquiries through the SECTOR program email account, ensuring timely and professional communication. Provide logistical and administrative support for SECTOR events, orientations, trainings, and special initiatives. General Duties (25%) Adhere to all Chrysalis policies and procedures. Support the Chrysalis Mission and Vision and adhere to the Chrysalis Values. Perform other duties related to the position, as assigned. Job Skills & Qualifications: Passion for Chrysalis's mission Previous administrative or equivalent experience desired Strong data entry skills with a focused attention to detail and accuracy Strong organizational skills, including effective time management and the ability to work and make decisions independently Possess interpersonal, written, and verbal communications skills, including knowledge and execution of proper phone etiquette Ability to prioritize and accurately complete multiple tasks and work under deadlines and changing priorities Proficient in Word, PowerPoint, and Excel, and can conduct online research Willingness to work a flexible schedule depending on needs Excellent verbal and written communication skills Ability to multitask and prioritize appropriately yet maintain flexibility Ability to work in a fast-paced, professional environment Self-starter with “can do” attitude and initiative Ability to interact with clients, colleagues, partners, and others with diplomacy and tact Sensitive to various cultures and lifestyles Willingness to work a flexible schedule depending on needs Reliable transportation. Willingness to travel among locations as required. (Mileage reimbursed) Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds. Fair Chance Hiring Statement Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.

The Business Development & Community Engagement Coordinator will serve as a vital link between Chrysalis, the community, and potential/existing employer and referral partners. The coordinator will also build and maintain relationships with community partners who refer individuals to Chrysalis for services and with business partners interested in hiring our clients. This hybrid role requires a commitment to Chrysalis' mission, excellent communication skills, and a passion for serving vulnerable populations; working four (4) days in office/on the field and one (1) remote day. Duties and Responsibilities Client Support & Job Placement Services (30%): Consult with clients referred from Chrysalis' Employment Specialists about their employment goals, facilitating appropriate matches with job opportunities, job fairs, and hiring events. Facilitate client applications, coordinate interviews, prepare clients appropriately, and provide detailed follow-up services. Capture accurate data on all services provided to clients. Customer Service & Business Development (20%): Manage and maintain accurate records for hiring and community partners. Provide exceptional customer service to internal and external stakeholders. Assist with prospecting for new employer partners. Coordinate participation in community events and meetings to recruit clients and build partnerships. Relationship Building & Management (20%): Enter new accounts/partners into Salesforce database and maintain accurate information. Maintain consistent contact with clients and partners through various channels. Collaborate with key partners to coordinate outreach strategy and activities. Program Coordination & Communication (15%): Function as a liaison between Chrysalis' Client Services and Client Enterprises program team(s) and the Business Development & Community Engagement team. Provide timely updates to the Client Services team(s) regarding job opportunities and outcomes. Organize and support ongoing job opportunities/training, hiring events, etc. Resource Information Management (15%): Provide up-to-date information about resource availability. Develop and maintain a user-friendly database of resource information. Research and identify community events, organizations, and resources useful to both clients and staff. Job Skills & Qualifications 2+ years of customer service, program, and/or administrative experience. Experience working with individuals who have been affected by the criminal justice system and/or individuals who have experienced homelessness preferred. Passion for the Chrysalis' Mission. Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to work independently and prioritize tasks effectively. Ability to interact with clients, colleagues, partners from various cultures and lifestyles with diplomacy and tact. Proficiency in MS Office suite, Salesforce, and Google suite. Experience in community engagement and outreach preferred. Bilingual (English and Spanish) REQUIRED . Flexibility regarding scheduling and prioritization of tasks. Maintain confidential information and exercise discretion. Ability to work occasional evenings and weekends. Valid driver's license and reliable transportation. Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds. FAIR CHANCE HIRING STATEMENT Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.

About Us: Chrysalis is a nonprofit organization dedicated to creating a pathway to self-sufficiency for homeless and low-income individuals by providing the resources and support needed to find and retain employment. Our Mission is to serve people navigating barriers to the workforce by offering a job-readiness program, individualized supportive services, and paid transitional employment. We empower our clients on their pathway to stability, security, and fulfillment in their work and lives. Chrysalis SECTOR Program Overview: Led by LA County's Justice, Cares, and Opportunities Department, the Skills and Experiences for the Careers of Tomorrow (SECTOR) program is aimed at (1) reducing unemployment and increasing earnings; (2) reducing recidivism; and (3) improving behavioral health and well-being by preparing and matching people with justice involvement to jobs in high-growth industries. The program seeks to serve individuals who have encountered the criminal or juvenile justice system and have a history of mild to moderate mental health and/or substance use disorders. Chrysalis will work closely with training partners to skill up clients, in high growth sectors such as social assistance, healthcare, government, hospitality, information technology (IT), etc.; while also providing critical support through employment coaching to support clients in getting ready for, finding and keeping a job. This is a grant funded program with multiple funding streams. Job Summary: The Career Coach (CC) is a role that will play an integral part in client success and building partner relationships. The CC will be responsible for providing vocational training and case management services with the goal of identifying individuals ready and willing to work in middle skills jobs and ensuring they have the training and skills needed to secure and retain employment in high growth, high wage sectors. The successful candidate will have the ability to use independent judgment, exceptional organizational skills, and a willingness to incorporate into their work emerging industry best practices and techniques. Duties and responsibilities to include, but not limited to: Provide Client Support, Guidance and Case Management * Oversee the day-to-day case management of both working and non-working clients. Facilitate conversations on career pathing and training with all clients. * Orient, assess, and provide employment counseling for clients. Assess clients for job readiness, including discussions of substance abuse, legal, and mental and physical health histories. Provide referrals to educational, training, Chrysalis social enterprise, and other social services. * Conduct 1-on-1 job readiness activities with clients, including resume building, practice interviews, job applications, computer tutorials, cover letters, reference lists, job search guidance, etc. * Assist clients in selecting, navigating, and succeeding in SECTOR's vocational training components - supporting completion of paperwork, providing stipends and other resources to clients, and addressing challenges that come up during the completion of training programs. * Facilitate Job Preparation classes, cognitive behavioral intervention classes, and other seminars on an as needed basis. * Maintain up-to-date referrals resources for clients to engage in training and to facilitate employment search. Program Outcomes and Data Management * Track and document client progress, services provided, and outcomes in the Salesforce database. * Generate reports and analyze data to monitor client and program performance. * Streamline enrollment processes with training providers to facilitate client access to opportunities. * Evaluate client education, skills, and job interests to match them with appropriate training or services. * Address employability challenges by coordinating with Employment Specialists to provide necessary support and community referrals Relationship Building and Collaboration * Coordinate client workshop attendance and program enrollment with partner education/training institutions. * Work closely with partner agencies to ensure effective delivery of programming. * Conduct outreach to develop on-the-job training sites and identify suitable training opportunities for clients. * Collaborate with local One Stop Centers to co-enroll clients in supportive services. * Maintain a directory of available training programs, including requirements, enrollment processes, and program details. * Partner with External Relations and Business Development teams to align client training with employment opportunities. General Duties * Adhere to all Chrysalis policies and procedures. * Support the Chrysalis Mission and adhere to the Chrysalis Code of Ethics. * Other duties as assigned. Job Skills & Qualifications: * Passion for Chrysalis's mission and dedication to serving marginalized or low-income populations. * Exceptional interpersonal, customer service, and public speaking skills, with the ability to use tact and diplomacy in all interactions and effectively represent Chrysalis to external audiences. * Strong organizational and time management skills, with the ability to prioritize tasks, work independently, and adapt to a fast-paced environment. * Flexible and self-motivated, with a proactive "can-do" attitude. * Demonstrates cultural sensitivity and respect for diverse lifestyles and backgrounds. * Maintains confidentiality and exercises discretion when handling sensitive information. * Proficient in internet research and Microsoft Word, Excel, and PowerPoint, with a willingness to learn additional applications as needed. * Willingness to work a flexible schedule based on organizational needs and to travel to meetings or other sites (mileage reimbursed). Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds. FAIR CHANCE HIRING STATEMENT Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.