The Senior Internal Operations Manager (SIOM) is an integral part of the Internal Operations team which handles the coordinated back-office duties for all Chrysalis Employment Social Enterprises (ESE's). The team's duties include, but are not limited to, managing CE's vehicle fleet, instituting electronic payroll for transitional employees, recruiting client employees into a pool of driver candidates, and the ordering/tracking of all necessary equipment and supplies. In addition, this team is responsible for the initial client employee programmatic experience from the time of referral through onboarding to placement into a respective ESE. The SIOM position oversees their own workload while supervising multiple office staff ensuring that all processes are being completed efficiently for the success of the department's programmatic and operational initiatives. As a key member of the Internal Operations management team, the SIOM participates in the development and implementation of effective team procedures and must foster strong cross-departmental alliances.
Responsibilities include:
Operations & Programmatic Management
Represent CE at other department meetings, providing an overview of the client experience within different ESE's, the department's internal policies and procedures, and addressing relevant questions/concerns.
Ensure team's procedures are effective in supporting ESE objectives and needs.
Respond in a positive, prompt, and thorough manner to ESE staff inquiries and issues related to Internal Operations.
Participate in the initiation, planning, design, execution, and monitoring of Internal Operations projects.
Work with ESE leadership to develop and implement programmatic initiatives to respective workforce(s).
Play respective role in the referral and onboarding of the entire CE client workforce, the management of the CE vehicle fleet, roll out of electronic timekeeping and other initiatives.
Team Management
Manage five direct reports by providing continued support and oversight of their respective job duties and guidance on professional development through regular feedback and identification of continued growth opportunities.
Maintain a culture of engagement, innovation, support, transparency, and accountability amongst staff.
Operations & Programmatic Management
Ensure team's procedures are effective in supporting ESE objectives and needs.
Respond in a positive, prompt, and thorough manner to ESE staff inquiries and issues related to Internal Operations.
Play respective role in the referral and onboarding of the entire CE client workforce.
Participate in the initiation, planning, design, execution, and monitoring of Internal Operations projects.
General Duties
Adhere to all Chrysalis policies and procedures.
Support the Chrysalis Mission, Vision, and Values.
Other duties as assigned.
Job Skills & Qualifications:
Interest in, experience working with, and sensitivity toward the Chrysalis client population, including the re-entry community.
1+ years of management experience.
Employment Social Enterprise leadership experience, a plus.
2+ years in program delivery and/or customer service experience.
Excellent interpersonal skills, including the ability to coach/mentor staff and clients.
Exceptional customer service skills, including the ability to use tact and diplomacy in all interactions and to appropriately represent Chrysalis to external audiences.
Advanced written and verbal communication, organization, and time management skills.
Ability to solve challenging operational problems and make timely decisions, often under pressure with tight and competing deadlines.
Understanding of and ability to use software applications such as Microsoft Suite and Google Suite. Previous experience with case management software a plus.
Thrive in high paced, demanding environment.
Ability and willingness to work occasional evenings and weekends.
Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds.
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Fair Chance Hiring Statement
Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.
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$113k-160k yearly est. Auto-Apply 42d ago
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Internal Operations Coordinator
Chrysalis Center Inc. 3.8
Chrysalis Center Inc. job in Los Angeles, CA
The Internal Operations Coordinators (IOC) are part of the Internal Operations team which handles the coordinated back-office duties for all Chrysalis Employment Social Enterprises (ESE's). The team's duties include, but are not limited to, managing CE's vehicle fleet, instituting electronic payroll for transitional employees, recruiting client employees into a pool of driver candidates, and the ordering/tracking of all necessary equipment and supplies. In addition, this team is responsible for the initial client employee programmatic experience from the time of referral through onboarding to placement into a respective ESE. The IOC position has varied levels of responsibility for all the team's duties listed above. This position works closely with staff in the ESE's and throughout all departments of Chrysalis.
Duties and Responsibilities to include but not limited to:
Operational Effectiveness
Participate in the design and execution of Internal Operations projects.
Ensure procedures are effective in supporting ESE objectives and needs.
Respond in a positive, prompt, and thorough manner to ESE staff inquiries and issues related to Internal Operations.
Maintain case management databases (Salesforce) with timely case notes and service entries.
Place transitional client workers in ESE positions to meet all contractual obligations.
Work closely with ESE staff to ensure that all contracts are fully staffed with transitional client workers at all times.
Process transitional client worker applications for all positions and facilitate interviews and onboarding.
Work with Chrysalis' and customers' insurance providers and monitor CA DMV's EPN program to ensure that all employees in safety-sensitive positions (drivers) are compliant.
Maintain a pool of engaged transitional client workers (sweepers, drivers, leads).
Oversee the Works pressure washing program through the scheduling of shifts, the management of the transitional client worker teams, and the assessment of the quality of the work being completed.
Place orders for, monitor inventory of, and distribute all necessary supplies and equipment for ESEs, including uniforms.
Employee Training & Mentorship
Facilitate weekly new hire orientations and trainings for incoming transitional client workers.
Deliver professional feedback to transitional employees in professional manner.
Support personnel processes, including making disciplinary action decisions and working with Human Resources to ensure all policies are followed.
Job Skills & Qualifications
Interest in, experience working with, and sensitivity toward the Chrysalis client population, including the re-entry community.
Ability to multi-task and prioritize appropriately yet maintain flexibility.
Strong interpersonal skills, including the ability to coach/mentor staff and clients.
Advanced written and verbal communication, organization, and time management skills.
Thrive in high paced, demanding environment.
Self-starter with “can do” attitude and takes initiative.
Maintain confidential information and exercise discretion.
Willingness to work flexible hours depending on business needs.
Understanding of and ability to use software applications such as Microsoft Suite and Google Suite. Previous experience with case management software a plus.
Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds.
FAIR CHANCE HIRING STATEMENT
Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.
$33k-42k yearly est. Auto-Apply 60d+ ago
Director of Major Gifts
Chrysalis 3.8
Chrysalis job in Los Angeles, CA
A key member of the Development and Communications team, the Director of Major Gifts is an experienced frontline fundraiser, storyteller, and passionate champion for our work and mission. Reporting to the Vice President of Development and Communications, the person plays a pivotal role in achieving and exceeding our annual fundraising goal of $2 million+ from individual donors.
The candidate should be entrepreneurial and a collaborative team player, with the ability to manage multiple priorities. The candidate should have demonstrated success in frontline major gift fundraising, have excellent communications and relationship building skills, and demonstrated experience in fundraising database management.
Duties and Responsibilities to include but not limited to:
Donor Management (65%)
* Make a significant and proportional contribution to meet the organization's fundraising goals, with an annual goal of personally soliciting a minimum of $400,000 in gifts.
* In collaboration with the CEO, VP of Development and Communications and Director of External Relations OC, develop a comprehensive annual plan for identifying, soliciting and stewarding major gift prospects and donors, including goals, timelines, budgets, development and implementation of prospect strategies.
* Manage a portfolio of approximately 75-100 major donors and prospects through the entire moves management cycle to secure and sustain gifts from high-net-worth individuals, including discovery, cultivation, solicitation and stewardship.
* Engage in substantive personal contact (in-person or by Zoom) with a minimum of twelve donors and prospects each month, and conduct a regular schedule of calls, emails and invitations to events or other engagement opportunities with portfolio prospects.
* Arrange meaningful opportunities for senior leadership to meet with potential donors and volunteers to increase financial support for the organization, including facilities tours, hosted events, etc.
* Explore opportunities for engaging, cultivating, and soliciting new and more diverse audiences, through outreach, initiatives and events. Attend events as required to cultivate and steward current and/or prospective donors.
* Interact authentically with prospects at virtual and in-person events to establish and deepen potential and current donor relationships.
* Serve as staff support for the Board Advancement Committee, working with the CEO and VP Development and Communications to engage this group of volunteers to cultivate and engage donors and prospects.
* Serve as staff support for the San Fernando Valley Advisory Council, working to build an active group that provides financial support to the organization and serves as ambassadors to their individual networks.
* Develop giving opportunities and appropriate case statements. Create and direct the preparation of written proposals and/or other specific materials for use in specific solicitations.
* As appropriate, provide staff support to volunteers in solicitation of prospects.
Donor and Prospect Engagement and Stewardship (25%)
* In collaboration with the Director of External Affairs, Orange County, lead the development of the annual giving campaign strategies, including concept development for multi-channel campaigns. Working collaboratively with the Marketing/Communications staff and the Director of External Affairs, oversee the strategic planning and implementation of direct mail and email appeals, along with other communications content, to support annual giving, cultivation and stewardship for major donors and prospects.
* In collaboration with the Director of External Affairs, Orange County, manage our donor recognition and retention program, including but not limited to The Crew, lapsed donor outreach, targeted giving campus, an annual donor appreciation event.
* Actively participate in weekly, monthly team in-person and virtual meetings and other meetings as required.
* Work collaboratively with members of the Direct Hire, Volunteer & Program, and External Relations teams to strategically identify goals for new and existing partnerships.
Reporting and Data Management (10%)
* Maintain appropriate records on all major gift donors and prospects in Raiser's Edge, tracking cultivation and stewardship activities and progress to goals, updating information within 24-48 hours of engagement.
* Qualify prospects through rating and screening, prospect list segmentation and analysis, and research. Track donor history and produce comprehensive reports on fundraising progress, providing actionable insights to the team to inform strategy and decision-making.
* Develop detailed briefs for major gifts and meetings, synthesizing relevant donor information, engagement history, and strategic recommendations.
* Analyze fundraising data to identify trends, opportunities, and areas for improvement, supporting continuous enhancement of major gift strategies.
* Coordinate the monthly prospect meeting and provide weekly activity and six-month solicitation reports as requested.
* Performs other duties as assigned in support of the organization's mission.
Key Competencies:
* Strategic thinking & natural curiosity: Be able to think conceptually and analytically. Able to identify the information needed to develop strategies and know when to elevate or seek guidance. Willing and eager to learn as well as able to identify key pieces of information.
* Develop relationships: Use interpersonal interactions to achieve mutually beneficial outcomes that advance Chrysalis' mission. Demonstrate cultural/diversity competence. Build trust in critical partner relationships, both internal and external to Chrysalis. Demonstrate personal presence and confidence when working with partners.
* Communication: Write articulate and persuasive proposals and other documents. Have strong written and verbal communication and be able to inspire diverse audiences through communication. Listens carefully and is responsive to feedback.
* Manage to results: Set realistic and achievable goals and break them down into interim goals. Be able to adjust when faced with obstacles and lead others to achieve success. Takes initiative, can troubleshoot and work well with others.
* Problem solving and decision making: applies knowledge, experience, creativity, and critical thinking in solving challenges; looks beyond the obvious for answers; uses sound judgment to make well-informed, ethical decisions.
Job Skills & Qualifications:
* Minimum of 3-5 years relevant experience in fundraising at a major donor level.
* Able to work effectively under pressure, handle competing priorities and respond to short deadlines with a team and independently
* Strong attention to detail with a focus on results and process
* Flexibility to meet sudden and unpredictable needs and willingness to work outside standard established business hours
* Strong track record of building and maintaining productive relationships with key stakeholders, including donors, volunteers and colleagues
* Strategic thinker with the ability to manage short- and long-term plans and goals
* Solid, persuasive communication skills, both verbal and written
* Strong research skills - ability to identify and research individual donor prospects
* Passion for and commitment to this role and the Chrysalis mission
Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds.
Fair Chance Hiring Statement
Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.
$80k-145k yearly est. 27d ago
Supervisor, Safekeeping
Chrysalis Center Inc. 3.8
Chrysalis Center Inc. job in Los Angeles, CA
The Chrysalis Safekeeping Program encompasses all of CE's Personal Property Safe Storage Locations and Housekeeping Contracts. The Safekeeping Supervisor is responsible for the successful day-to-day operations at their respective worksite. In addition, this position manages and works alongside CE's transitional client employees, completing the scope of work and providing professional feedback through a trauma-informed lens. The Safekeeping Supervisor acts as the first point of contact for all Safekeeping customers. At times, this position may be called on to support other CE Employment Social Enterprise teams (i.e., Works, Roads) in a supervisory capacity.
Duties and Responsibilities to include but not limited to:
Operational Effectiveness & Customer Service
Perform respective site's necessary duties (i.e., housekeeping, property storage operations).
Provide exemplary customer service through professional written and verbal communication.
Ensure all customer needs are met according to contractual agreements.
Ensure that all safety procedures are up-to-date and consistently applied in all aspects of operations.
Communicate with colleagues, customers, employees, stakeholders, business owners, property owners, residents, pedestrians with tact and diplomacy.
Handle all requests and complaints in an immediate and professional manner. When necessary, seek help from Safekeeping Management to correct situations as they arise.
Communicate all transitional client employee and work-related issues to CE Office Staff when applicable.
Consult with Safekeeping Management to ensure that all labor laws, regulations, and company policies are properly followed and enforced.
Supervise transitional employees on a daily basis to ensure that the scope of work is being executed in a professional and timely manner.
Validate and approve transitional employee timecards for payroll purposes.
Perform quality inspections as assigned and immediately report any hazards or deficiencies.
Check contract supply inventory regularly and make supply requests in a timely manner.
Attend and participate in monthly meetings, one-on-ones and other trainings as assigned.
Assist with street or highway maintenance duties within the Works and Roads Teams as needed.
Employee Training & Mentorship
Train employees on job duties, proper uniform, proper use of equipment, safety, and other pertinent areas for each assigned contract through regular debriefs.
Act as a mentor to transitional employees by coaching and recognizing them on their performance.
Deliver professional feedback to transitional employees in trauma-informed manner.
General Duties
Adhere to all Chrysalis policies and procedures.
Support the Chrysalis Mission, Vision, and Values.
Other duties as assigned.
Skills and Qualifications
Interest in, experience working with, and sensitivity toward the Chrysalis client population, including the re-entry community.
A willingness and desire to mentor the client employee population and support the transitional jobs program.
Maintain confidential information and exercise discretion.
Successful work experience with CE with progressively increasing levels of responsibility.
Strong leadership and communication skills.
Demonstrated high levels of quality assurance and professionalism.
Excellent organization and time management skills.
Self-starter with “can do” attitude and takes initiative.
Willingness to learn to and consistently use tablet and/or computer for day-to-day operational needs.
Ability to work flexible schedule (including mornings, nights, and weekends).
Ability to pick up, push, or pull up to 50 lbs. and work on foot throughout shift.
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Physical Requirements:
Must be able to lift, carry, push, pull, and move objects weighing up to 50 pounds regularly and safely. Ability to stand, walk, bend, stoop, kneel, and reach for extended periods, including full work shifts. Capable of manual handling of equipment, containers, or refuse, including loading/unloading tasks and operating mechanical lifting devices (Code 9403).Must be able to work indoors or outdoors in varying environmental conditions such as heat, cold, rain, humidity, and exposure to dust or fumes. Requires frequent climbing, squatting, and twisting motions, and may involve working at heights or on uneven surfaces (Code 9009). Ability to operate vehicles or machinery as needed, with appropriate safety protocols. Must be able to perform repetitive hand and arm movements, including grasping, fine manipulation, and reaching above shoulder level. Visual and auditory acuity sufficient to safely perform job duties, including use of protective equipment when required.
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FAIR CHANCE HIRING STATEMENT
Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.
$26k-31k yearly est. Auto-Apply 17d ago
Contract Manager
Chrysalis 3.8
Chrysalis job in Los Angeles, CA
The Chrysalis Safekeeping Program encompasses all of CE's Personal Property Safe Storage Locations and Housekeeping Contracts. The Contract Manager is responsible for the successful day-to-day operations at their respective worksite as well as the supervision and continued professional development of Safekeeping Supervisors. Working together, the Contract Manager and the Supervisor(s) manage and work alongside CE's transitional client employees, completing the scope of work and providing professional feedback through a trauma-informed lens. The Contract Manager acts as the first point of contact for all Safekeeping customers. As a member of the CE Leadership team, the Contract Manager is a key role in the design, implementation, and assessment of CE policies and procedures.
Responsibilities include:
Operational Effectiveness & Customer Service
* Oversee strategic deployment of crew given knowledge of site, customer requests and contractual obligations.
* Perform respective site's necessary duties (i.e., housekeeping, property storage operations).
* Meet and communicate with customer to ensure expectations are being met. Identify solutions to problems as needed.
* Attend and participate in regular meetings, one-on-ones and other trainings as assigned.
* Supervise both Safekeeping Supervisor and transitional employees daily to ensure that the scope of work is being executed in a professional and timely manner.
* Consult with Senior Operations Manager, Safekeeping and/or Director of Operations, Safekeeping to ensure that all labor laws, regulations, and company policies are properly followed and enforced.
* Ensure that all safety procedures are up-to-date and consistently applied in all aspects of operations.
* Communicate all transitional client employee and work-related issues to CE Office Staff when applicable.
* Validate and approve both Safekeeping Supervisor and transitional employee timecards for payroll purposes
* Communicate with colleagues, customers, employees, stakeholders, business owners, property owners, residents, pedestrians with tact and diplomacy.
* Design and implement protocols and policies to ensure customers' needs are met according to contractual obligations and with the highest level of customer service.
* Establish and communicate standards and standard operating procedures to assigned personnel.
* Conduct routine audits to ensure exemplary service is being provided.
* Handle all requests and complaints in an immediate and professional manner. When necessary, seek help from Senior Operations Manager, Safekeeping and/or Director of Operations, Safekeeping to correct situations as they arise.
* Check contract supply inventory regularly and make supply requests in a timely manner.
* Ensure consistent and equitable administration of policies, procedures, and guidelines to facilitate effective employee relations.
* Maintain appropriate records as required for all work, work-orders, requisitions, theft and damage reports, inspections, status reports and others as required.
* Provide summary reports of projects and work orders.
* Assist with street or highway maintenance duties within the Works and Roads Teams as needed.
* Effectively manage equipment, supplies and other inventory.
Employee Training & Mentorship
* Train employees on job duties, proper uniform, proper use of equipment, safety, and other pertinent areas for each assigned contract through regular debriefs.
* Act as a mentor to transitional employees by coaching and recognizing them on their performance.
* Deliver professional feedback to both Safekeeping Supervisors and transitional employees in trauma-informed manner.
Job Skills & Qualifications:
* Interest in, experience working with, and sensitivity toward the Chrysalis client population, including the re -entry community.
* A willingness and desire to mentor the client employee population and support the transitional jobs program.
* Minimum of two years of experience in a management/supervisory capacity, ideally within CE.
* Maintain confidential information and exercise discretion.
* Strong leadership and communication skills.
* Superior customer service skills.
* Demonstrated high levels of quality assurance and professionalism.
* Excellent organization and time management skills.
* Outstanding conflict resolution and de-escalation skills.
* Excellent written and verbal communication skills.
* Demonstrate the ability to strategize and plan operations on a micro and macro level.
* Intermediate experience with Microsoft Office applications, including Outlook, and some technical experience using a tablet or laptop.
* Ability to work with online database and tracking system.
* Ability to work flexible schedule (including mornings, nights, and weekends).
* Ability to pick up, push, or pull up to 50 lbs. and work on foot throughout shift.
Physical Requirements:
Must be able to lift, carry, push, pull, and move objects weighing up to 50 pounds regularly and safely. Ability to stand, walk, bend, stoop, kneel, and reach for extended periods, including full work shifts. Capable of manual handling of equipment, containers, or refuse, including loading/unloading tasks and operating mechanical lifting devices (Code 9403).Must be able to work indoors or outdoors in varying environmental conditions such as heat, cold, rain, humidity, and exposure to dust or fumes. Requires frequent climbing, squatting, and twisting motions, and may involve working at heights or on uneven surfaces (Code 9009). Ability to operate vehicles or machinery as needed, with appropriate safety protocols. Must be able to perform repetitive hand and arm movements, including grasping, fine manipulation, and reaching above shoulder level. Visual and auditory acuity sufficient to safely perform job duties, including use of protective equipment when required.
$57k-86k yearly est. 29d ago
Employment Specialist
Chrysalis 3.8
Chrysalis job in Santa Monica, CA
The Employment Specialist (ES) is key to client success. The Employment Specialist works 1-on-1 with clients to provide employment and case management services with the goal that clients get ready for a job, find a job, and keep a job. Responsible for a dedicated caseload, the successful candidate will have the ability to use independent judgment, exceptional organizational skills, and a willingness to incorporate emerging industry best practices and techniques in their work.
Duties and responsibilities to include, but not limited to:
Provide Client Support, Guidance and Case Management
* Oversee the day-to-day case management of both working and non-working clients. Encourage and motivate clients to work on their job search.
* Orient, assess, and provide employment counseling for clients. Assess clients for job readiness, including substance use, legal history, and mental and physical health. Provide referrals for education, skills training, Chrysalis social enterprises, and other social service resources.
* Conduct job readiness activities with clients, including job preparation classes, resume building, practice interviews, job applications, computer tutorials, cover letters, reference lists, job search guidance, etc.
* Maintain up-to-date knowledge of referral resources for clients to facilitate employment search.
Foster Strong Client, Colleague, and Partner Relationships
* Participate in Chrysalis meetings and case conferences, sharing best practices and providing thought partnership to colleagues.
* Provide training ideas and resources to leadership teams, including the opportunity to conduct workshops for colleagues within the department and across the organization.
* Celebrate achievements and brainstorm solutions for department and organization-wide initiatives.
* Represent Chrysalis to stakeholders by providing site tours and presenting services, as needed.
Monitor Client Progress and Program Outcomes
* Maintain accurate client/program data to manage caseload and generate reports.
* Document each service, the outcome and next steps, as well as any observations of clients' skills, job readiness, and/or growth opportunities into Salesforce, a case management database.
* Analyze and report monthly data as required to maintain accurate client and program-based statistics to ensure individual goals are achieved.
General Duties
* Adhere to all Chrysalis policies and procedures.
* Support the Chrysalis Mission and adhere to the Chrysalis Code of Ethics.
* Other duties as assigned
Job Skills & Qualifications:
* Passion for Chrysalis's mission. Sensitivity and understanding of various cultures and lifestyles.
* Bilingual (English and Spanish) is a plus
* Excellent verbal and written communication skills, interacting with others with diplomacy and tact
* Strong organizational skills, including effective time management and the ability to work and make decisions independently
* Ability to multi-task and prioritize appropriately yet maintain flexibility
* Ability to work in a fast-paced environment
* Self-starter with "can do" attitude and initiative
* Sensitive to various cultures and lifestyles
* Maintain confidential information and exercise discretion
* Computer literacy required. Must be proficient in Internet research, MS Office programs and be willing to learn other applications as needed
* Willingness to travel to meetings (mileage reimbursed)
Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds.
Fair Chance Hiring Statement
Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.
$35k-43k yearly est. 23d ago
Business Development & Community Engagement Coordinator
Chrysalis Center Inc. 3.8
Chrysalis Center Inc. job in Santa Monica, CA
The Business Development & Community Engagement Coordinator will serve as a vital link between Chrysalis, the community, and potential/existing employer and referral partners. The coordinator will also build and maintain relationships with community partners who refer individuals to Chrysalis for services and with business partners interested in hiring our clients. This hybrid role requires a commitment to Chrysalis' mission, excellent communication skills, and a passion for serving vulnerable populations; working four (4) days in office/on the field and one (1) remote day.
Duties and Responsibilities
Client Support & Job Placement Services (30%):
Consult with clients referred from Chrysalis' Employment Specialists about their employment goals, facilitating appropriate matches with job opportunities, job fairs, and hiring events.
Facilitate client applications, coordinate interviews, prepare clients appropriately, and provide detailed follow-up services.
Capture accurate data on all services provided to clients.
Customer Service & Business Development (20%):
Manage and maintain accurate records for hiring and community partners.
Provide exceptional customer service to internal and external stakeholders.
Assist with prospecting for new employer partners.
Coordinate participation in community events and meetings to recruit clients and build partnerships.
Relationship Building & Management (20%):
Enter new accounts/partners into Salesforce database and maintain accurate information.
Maintain consistent contact with clients and partners through various channels.
Collaborate with key partners to coordinate outreach strategy and activities.
Program Coordination & Communication (15%):
Function as a liaison between Chrysalis' Client Services and Client Enterprises program team(s) and the Business Development & Community Engagement team.
Provide timely updates to the Client Services team(s) regarding job opportunities and outcomes.
Organize and support ongoing job opportunities/training, hiring events, etc.
Resource Information Management (15%):
Provide up-to-date information about resource availability.
Develop and maintain a user-friendly database of resource information.
Research and identify community events, organizations, and resources useful to both clients and staff.
Job Skills & Qualifications
2+ years of customer service, program, and/or administrative experience.
Experience working with individuals who have been affected by the criminal justice system and/or individuals who have experienced homelessness preferred.
Passion for the Chrysalis' Mission.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to work independently and prioritize tasks effectively.
Ability to interact with clients, colleagues, partners from various cultures and lifestyles with diplomacy and tact.
Proficiency in MS Office suite, Salesforce, and Google suite.
Experience in community engagement and outreach preferred.
Bilingual (English and Spanish) REQUIRED .
Flexibility regarding scheduling and prioritization of tasks.
Maintain confidential information and exercise discretion.
Ability to work occasional evenings and weekends.
Valid driver's license and reliable transportation.
Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds.
FAIR CHANCE HIRING STATEMENT
Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.
$31k-44k yearly est. Auto-Apply 44d ago
Director of Major Gifts
Chrysalis Center Inc. 3.8
Chrysalis Center Inc. job in Los Angeles, CA
A key member of the Development and Communications team, the Director of Major Gifts is an experienced frontline fundraiser, storyteller, and passionate champion for our work and mission. Reporting to the Vice President of Development and Communications, the person plays a pivotal role in achieving and exceeding our annual fundraising goal of $2 million+ from individual donors.
The candidate should be entrepreneurial and a collaborative team player, with the ability to manage multiple priorities. The candidate should have demonstrated success in frontline major gift fundraising, have excellent communications and relationship building skills, and demonstrated experience in fundraising database management.
Duties and Responsibilities to include but not limited to:
Donor Management (65%)
Make a significant and proportional contribution to meet the organization's fundraising goals, with an annual goal of personally soliciting a minimum of $400,000 in gifts.
In collaboration with the CEO, VP of Development and Communications and Director of External Relations OC, develop a comprehensive annual plan for identifying, soliciting and stewarding major gift prospects and donors, including goals, timelines, budgets, development and implementation of prospect strategies.
Manage a portfolio of approximately 75-100 major donors and prospects through the entire moves management cycle to secure and sustain gifts from high-net-worth individuals, including discovery, cultivation, solicitation and stewardship.
Engage in substantive personal contact (in-person or by Zoom) with a minimum of twelve donors and prospects each month, and conduct a regular schedule of calls, emails and invitations to events or other engagement opportunities with portfolio prospects.
Arrange meaningful opportunities for senior leadership to meet with potential donors and volunteers to increase financial support for the organization, including facilities tours, hosted events, etc.
Explore opportunities for engaging, cultivating, and soliciting new and more diverse audiences, through outreach, initiatives and events. Attend events as required to cultivate and steward current and/or prospective donors.
Interact authentically with prospects at virtual and in-person events to establish and deepen potential and current donor relationships.
Serve as staff support for the Board Advancement Committee, working with the CEO and VP Development and Communications to engage this group of volunteers to cultivate and engage donors and prospects.
Serve as staff support for the San Fernando Valley Advisory Council, working to build an active group that provides financial support to the organization and serves as ambassadors to their individual networks.
Develop giving opportunities and appropriate case statements. Create and direct the preparation of written proposals and/or other specific materials for use in specific solicitations.
As appropriate, provide staff support to volunteers in solicitation of prospects.
Donor and Prospect Engagement and Stewardship (25%)
In collaboration with the Director of External Affairs, Orange County, lead the development of the annual giving campaign strategies, including concept development for multi-channel campaigns. Working collaboratively with the Marketing/Communications staff and the Director of External Affairs, oversee the strategic planning and implementation of direct mail and email appeals, along with other communications content, to support annual giving, cultivation and stewardship for major donors and prospects.
In collaboration with the Director of External Affairs, Orange County, manage our donor recognition and retention program, including but not limited to The Crew, lapsed donor outreach, targeted giving campus, an annual donor appreciation event.
Actively participate in weekly, monthly team in-person and virtual meetings and other meetings as required.
Work collaboratively with members of the Direct Hire, Volunteer & Program, and External Relations teams to strategically identify goals for new and existing partnerships.
Reporting and Data Management (10%)
Maintain appropriate records on all major gift donors and prospects in Raiser's Edge, tracking cultivation and stewardship activities and progress to goals, updating information within 24-48 hours of engagement.
Qualify prospects through rating and screening, prospect list segmentation and analysis, and research. Track donor history and produce comprehensive reports on fundraising progress, providing actionable insights to the team to inform strategy and decision-making.
Develop detailed briefs for major gifts and meetings, synthesizing relevant donor information, engagement history, and strategic recommendations.
Analyze fundraising data to identify trends, opportunities, and areas for improvement, supporting continuous enhancement of major gift strategies.
Coordinate the monthly prospect meeting and provide weekly activity and six-month solicitation reports as requested.
Performs other duties as assigned in support of the organization's mission.
Key Competencies:
Strategic thinking & natural curiosity: Be able to think conceptually and analytically. Able to identify the information needed to develop strategies and know when to elevate or seek guidance. Willing and eager to learn as well as able to identify key pieces of information.
Develop relationships: Use interpersonal interactions to achieve mutually beneficial outcomes that advance Chrysalis' mission. Demonstrate cultural/diversity competence. Build trust in critical partner relationships, both internal and external to Chrysalis. Demonstrate personal presence and confidence when working with partners.
Communication: Write articulate and persuasive proposals and other documents. Have strong written and verbal communication and be able to inspire diverse audiences through communication. Listens carefully and is responsive to feedback.
Manage to results: Set realistic and achievable goals and break them down into interim goals. Be able to adjust when faced with obstacles and lead others to achieve success. Takes initiative, can troubleshoot and work well with others.
Problem solving and decision making: applies knowledge, experience, creativity, and critical thinking in solving challenges; looks beyond the obvious for answers; uses sound judgment to make well-informed, ethical decisions.
Job Skills & Qualifications:
Minimum of 3-5 years relevant experience in fundraising at a major donor level.
Able to work effectively under pressure, handle competing priorities and respond to short deadlines with a team and independently
Strong attention to detail with a focus on results and process
Flexibility to meet sudden and unpredictable needs and willingness to work outside standard established business hours
Strong track record of building and maintaining productive relationships with key stakeholders, including donors, volunteers and colleagues
Strategic thinker with the ability to manage short- and long-term plans and goals
Solid, persuasive communication skills, both verbal and written
Strong research skills - ability to identify and research individual donor prospects
Passion for and commitment to this role and the Chrysalis mission
Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds.
Fair Chance Hiring Statement
Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.
$80k-145k yearly est. Auto-Apply 27d ago
Contract Manager
Chrysalis Center Inc. 3.8
Chrysalis Center Inc. job in Los Angeles, CA
The Chrysalis Safekeeping Program encompasses all of CE's Personal Property Safe Storage Locations and Housekeeping Contracts. The Contract Manager is responsible for the successful day-to-day operations at their respective worksite as well as the supervision and continued professional development of Safekeeping Supervisors. Working together, the Contract Manager and the Supervisor(s) manage and work alongside CE's transitional client employees, completing the scope of work and providing professional feedback through a trauma-informed lens. The Contract Manager acts as the first point of contact for all Safekeeping customers. As a member of the CE Leadership team, the Contract Manager is a key role in the design, implementation, and assessment of CE policies and procedures.
Responsibilities include:
Operational Effectiveness & Customer Service
Oversee strategic deployment of crew given knowledge of site, customer requests and contractual obligations.
Perform respective site's necessary duties (i.e., housekeeping, property storage operations).
Meet and communicate with customer to ensure expectations are being met. Identify solutions to problems as needed.
Attend and participate in regular meetings, one-on-ones and other trainings as assigned.
Supervise both Safekeeping Supervisor and transitional employees daily to ensure that the scope of work is being executed in a professional and timely manner.
Consult with Senior Operations Manager, Safekeeping and/or Director of Operations, Safekeeping to ensure that all labor laws, regulations, and company policies are properly followed and enforced.
Ensure that all safety procedures are up-to-date and consistently applied in all aspects of operations.
Communicate all transitional client employee and work-related issues to CE Office Staff when applicable.
Validate and approve both Safekeeping Supervisor and transitional employee timecards for payroll purposes
Communicate with colleagues, customers, employees, stakeholders, business owners, property owners, residents, pedestrians with tact and diplomacy.
Design and implement protocols and policies to ensure customers' needs are met according to contractual obligations and with the highest level of customer service.
Establish and communicate standards and standard operating procedures to assigned personnel.
Conduct routine audits to ensure exemplary service is being provided.
Handle all requests and complaints in an immediate and professional manner. When necessary, seek help from Senior Operations Manager, Safekeeping and/or Director of Operations, Safekeeping to correct situations as they arise.
Check contract supply inventory regularly and make supply requests in a timely manner.
Ensure consistent and equitable administration of policies, procedures, and guidelines to facilitate effective employee relations.
Maintain appropriate records as required for all work, work-orders, requisitions, theft and damage reports, inspections, status reports and others as required.
Provide summary reports of projects and work orders.
Assist with street or highway maintenance duties within the Works and Roads Teams as needed.
Effectively manage equipment, supplies and other inventory.
Employee Training & Mentorship
Train employees on job duties, proper uniform, proper use of equipment, safety, and other pertinent areas for each assigned contract through regular debriefs.
Act as a mentor to transitional employees by coaching and recognizing them on their performance.
Deliver professional feedback to both Safekeeping Supervisors and transitional employees in trauma-informed manner.
Job Skills & Qualifications:
Interest in, experience working with, and sensitivity toward the Chrysalis client population, including the re -entry community.
A willingness and desire to mentor the client employee population and support the transitional jobs program.
Minimum of two years of experience in a management/supervisory capacity, ideally within CE.
Maintain confidential information and exercise discretion.
Strong leadership and communication skills.
Superior customer service skills.
Demonstrated high levels of quality assurance and professionalism.
Excellent organization and time management skills.
Outstanding conflict resolution and de-escalation skills.
Excellent written and verbal communication skills.
Demonstrate the ability to strategize and plan operations on a micro and macro level.
Intermediate experience with Microsoft Office applications, including Outlook, and some technical experience using a tablet or laptop.
Ability to work with online database and tracking system.
Ability to work flexible schedule (including mornings, nights, and weekends).
Ability to pick up, push, or pull up to 50 lbs. and work on foot throughout shift.
Physical Requirements:
Must be able to lift, carry, push, pull, and move objects weighing up to 50 pounds regularly and safely. Ability to stand, walk, bend, stoop, kneel, and reach for extended periods, including full work shifts. Capable of manual handling of equipment, containers, or refuse, including loading/unloading tasks and operating mechanical lifting devices (Code 9403).Must be able to work indoors or outdoors in varying environmental conditions such as heat, cold, rain, humidity, and exposure to dust or fumes. Requires frequent climbing, squatting, and twisting motions, and may involve working at heights or on uneven surfaces (Code 9009). Ability to operate vehicles or machinery as needed, with appropriate safety protocols. Must be able to perform repetitive hand and arm movements, including grasping, fine manipulation, and reaching above shoulder level. Visual and auditory acuity sufficient to safely perform job duties, including use of protective equipment when required.
$57k-86k yearly est. Auto-Apply 29d ago
Employment Specialist, Floater
Chrysalis Center Inc. 3.8
Chrysalis Center Inc. job in Santa Monica, CA
About Chrysalis:
Chrysalis serves people navigating barriers to the workforce by offering a job-readiness program, individualized supportive services, and paid transitional employment. We empower our clients on their pathway to stability, security, and fulfillment in their work and lives. Since 1984, we have helped more than 85,000 individuals change their lives through jobs. We are looking for individuals who are ready to join our mission-driven team and make a difference.
Job Summary:
The Floater Employment Specialist(FES) is key to client success. The Floater Employment Specialist provides case management, administrative and job readiness support. The FES will work 1-on-1 with clients to provide employment and case management services with the goal that clients get ready for a job, find a job, and keep a job. The successful candidate will have the ability to use independent judgment, exceptional organizational skills, and a willingness to incorporate emerging industry best practices and techniques in their work.
Duties and responsibilities to include, but not limited to:Provide Client Support, Guidance and Case Management:
Oversee the day-to-day case management of both working and non-working clients. Encourage and motivate clients to work on their job search.
Orient, assess, and provide employment counseling for clients. Assess clients for job readiness, provide referrals to educational, training, Chrysalis social enterprises, and other social services.
Conduct 1-on-1 job readiness activities with clients, including resume building, practice interviews, job applications, computer tutorials, cover letters, reference lists, job search guidance, etc.
Facilitate intake and orientation as needed.
Facilitate Job Preparation classes as needed.
Maintain up-to-date referrals and resources for clients to facilitate employment search.
Support the purchasing process for job-related client fund requests, including scholarships and material needs.
Foster Strong Client, Colleague, and Partner Relationships:
Participate in Chrysalis meetings and case conferences sharing best practices and providing thought partnership to colleagues.
Provide training ideas and resources to the leadership team, including the opportunity to conduct workshops for colleagues within the department and across the organization.
Celebrate achievements and brainstorm solutions for department and organization-wide goals.
Monitor Client Progress and Program Outcomes:
Maintain accurate client/program data to manage caseload and generate reports as needed.
Document each service, the outcome and next steps, as well as any observations of clients' skills job readiness, and/or growth opportunities into Salesforce database system.
Analyze and report monthly data as required to maintain accurate client and program-based statistics.
General Duties
Adhere to all Chrysalis policies and procedures.
Support the Chrysalis Mission and adhere to the Chrysalis Code of Ethics.
Other duties as assigned.
Job Skills and Qualifications
Passion for Chrysalis's mission
Bilingual (English and Spanish) is preferred but not required
1-2 years relevant experience preferred
Excellent verbal and written communication skills
Strong organizational skills, including effective time management and the ability to work and make decisions independently
Ability to multi-task and prioritize appropriately yet maintain flexibility
Ability to work in a fast-paced, professional environment
Self-starter with “can do” attitude and initiative
Ability to interact with clients, colleagues, partners, and others with diplomacy and tact
Sensitive to various cultures and lifestyles
Maintain confidential information and exercise discretion
Computer literacy required. Must be proficient in Internet research, Word, Excel and PowerPoint programs and be willing to learn other applications as needed. Database management experience preferred
Reliable transportation
Willingness to travel to meetings (mileage reimbursed)
Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds.
Fair Chance Hiring Statement
Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.
$35k-43k yearly est. Auto-Apply 24d ago
Internal Operations Coordinator
Chrysalis Center Inc. 3.8
Chrysalis Center Inc. job in Los Angeles, CA
The Internal Operations Coordinators (IOC) are part of the Internal Operations team which handles the coordinated back-office duties for all Chrysalis Employment Social Enterprises (ESE's). The team's duties include, but are not limited to, managing CE's vehicle fleet, instituting electronic payroll for transitional employees, recruiting client employees into a pool of driver candidates, and the ordering/tracking of all necessary equipment and supplies. In addition, this team is responsible for the initial client employee programmatic experience from the time of referral through onboarding to placement into a respective ESE. The IOC position has varied levels of responsibility for all the team's duties listed above. This position works closely with staff in the ESE's and throughout all departments of Chrysalis.
Duties and Responsibilities to include but not limited to:
Operational Effectiveness
Participate in the design and execution of Internal Operations projects.
Ensure procedures are effective in supporting ESE objectives and needs.
Respond in a positive, prompt, and thorough manner to ESE staff inquiries and issues related to Internal Operations.
Maintain case management databases (Salesforce) with timely case notes and service entries.
Place transitional client workers in ESE positions to meet all contractual obligations.
Work closely with ESE staff to ensure that all contracts are fully staffed with transitional client workers at all times.
Process transitional client worker applications for all positions and facilitate interviews and onboarding.
Work with Chrysalis' and customers' insurance providers and monitor CA DMV's EPN program to ensure that all employees in safety-sensitive positions (drivers) are compliant.
Maintain a pool of engaged transitional client workers (sweepers, drivers, leads).
Oversee the Works pressure washing program through the scheduling of shifts, the management of the transitional client worker teams, and the assessment of the quality of the work being completed.
Place orders for, monitor inventory of, and distribute all necessary supplies and equipment for ESEs, including uniforms.
Employee Training & Mentorship
Facilitate weekly new hire orientations and trainings for incoming transitional client workers.
Deliver professional feedback to transitional employees in professional manner.
Support personnel processes, including making disciplinary action decisions and working with Human Resources to ensure all policies are followed.
Job Skills & Qualifications
Interest in, experience working with, and sensitivity toward the Chrysalis client population, including the re-entry community.
Ability to multi-task and prioritize appropriately yet maintain flexibility.
Strong interpersonal skills, including the ability to coach/mentor staff and clients.
Advanced written and verbal communication, organization, and time management skills.
Thrive in high paced, demanding environment.
Self-starter with “can do” attitude and takes initiative.
Maintain confidential information and exercise discretion.
Willingness to work flexible hours depending on business needs.
Understanding of and ability to use software applications such as Microsoft Suite and Google Suite. Previous experience with case management software a plus.
Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds.
FAIR CHANCE HIRING STATEMENT
Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.
$33k-42k yearly est. Auto-Apply 60d+ ago
Business Development & Community Engagement Coordinator
Chrysalis 3.8
Chrysalis job in Santa Monica, CA
The Business Development & Community Engagement Coordinator will serve as a vital link between Chrysalis, the community, and potential/existing employer and referral partners. The coordinator will also build and maintain relationships with community partners who refer individuals to Chrysalis for services and with business partners interested in hiring our clients. This hybrid role requires a commitment to Chrysalis' mission, excellent communication skills, and a passion for serving vulnerable populations; working four (4) days in office/on the field and one (1) remote day.
Duties and Responsibilities
Client Support & Job Placement Services (30%):
* Consult with clients referred from Chrysalis' Employment Specialists about their employment goals, facilitating appropriate matches with job opportunities, job fairs, and hiring events.
* Facilitate client applications, coordinate interviews, prepare clients appropriately, and provide detailed follow-up services.
* Capture accurate data on all services provided to clients.
Customer Service & Business Development (20%):
* Manage and maintain accurate records for hiring and community partners.
* Provide exceptional customer service to internal and external stakeholders.
* Assist with prospecting for new employer partners.
* Coordinate participation in community events and meetings to recruit clients and build partnerships.
Relationship Building & Management (20%):
* Enter new accounts/partners into Salesforce database and maintain accurate information.
* Maintain consistent contact with clients and partners through various channels.
* Collaborate with key partners to coordinate outreach strategy and activities.
Program Coordination & Communication (15%):
* Function as a liaison between Chrysalis' Client Services and Client Enterprises program team(s) and the Business Development & Community Engagement team.
* Provide timely updates to the Client Services team(s) regarding job opportunities and outcomes.
* Organize and support ongoing job opportunities/training, hiring events, etc.
Resource Information Management (15%):
* Provide up-to-date information about resource availability.
* Develop and maintain a user-friendly database of resource information.
* Research and identify community events, organizations, and resources useful to both clients and staff.
Job Skills & Qualifications
* 2+ years of customer service, program, and/or administrative experience.
* Experience working with individuals who have been affected by the criminal justice system and/or individuals who have experienced homelessness preferred.
* Passion for the Chrysalis' Mission.
* Excellent verbal and written communication skills.
* Strong organizational skills and attention to detail.
* Ability to work independently and prioritize tasks effectively.
* Ability to interact with clients, colleagues, partners from various cultures and lifestyles with diplomacy and tact.
* Proficiency in MS Office suite, Salesforce, and Google suite.
* Experience in community engagement and outreach preferred.
* Bilingual (English and Spanish) REQUIRED.
* Flexibility regarding scheduling and prioritization of tasks.
* Maintain confidential information and exercise discretion.
* Ability to work occasional evenings and weekends.
* Valid driver's license and reliable transportation.
Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds.
FAIR CHANCE HIRING STATEMENT
Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.
$31k-44k yearly est. 31d ago
Director of Major Gifts
Chrysalis Center Inc. 3.8
Chrysalis Center Inc. job in Los Angeles, CA
A key member of the Development and Communications team, the Director of Major Gifts is an experienced frontline fundraiser, storyteller, and passionate champion for our work and mission. Reporting to the Vice President of Development and Communications, the person plays a pivotal role in achieving and exceeding our annual fundraising goal of $2 million+ from individual donors.
The candidate should be entrepreneurial and a collaborative team player, with the ability to manage multiple priorities. The candidate should have demonstrated success in frontline major gift fundraising, have excellent communications and relationship building skills, and demonstrated experience in fundraising database management.
Duties and Responsibilities to include but not limited to:
Donor Management (65%)
Make a significant and proportional contribution to meet the organization's fundraising goals, with an annual goal of personally soliciting a minimum of $400,000 in gifts.
In collaboration with the CEO, VP of Development and Communications and Director of External Relations OC, develop a comprehensive annual plan for identifying, soliciting and stewarding major gift prospects and donors, including goals, timelines, budgets, development and implementation of prospect strategies.
Manage a portfolio of approximately 75-100 major donors and prospects through the entire moves management cycle to secure and sustain gifts from high-net-worth individuals, including discovery, cultivation, solicitation and stewardship.
Engage in substantive personal contact (in-person or by Zoom) with a minimum of twelve donors and prospects each month, and conduct a regular schedule of calls, emails and invitations to events or other engagement opportunities with portfolio prospects.
Arrange meaningful opportunities for senior leadership to meet with potential donors and volunteers to increase financial support for the organization, including facilities tours, hosted events, etc.
Explore opportunities for engaging, cultivating, and soliciting new and more diverse audiences, through outreach, initiatives and events. Attend events as required to cultivate and steward current and/or prospective donors.
Interact authentically with prospects at virtual and in-person events to establish and deepen potential and current donor relationships.
Serve as staff support for the Board Advancement Committee, working with the CEO and VP Development and Communications to engage this group of volunteers to cultivate and engage donors and prospects.
Serve as staff support for the San Fernando Valley Advisory Council, working to build an active group that provides financial support to the organization and serves as ambassadors to their individual networks.
Develop giving opportunities and appropriate case statements. Create and direct the preparation of written proposals and/or other specific materials for use in specific solicitations.
As appropriate, provide staff support to volunteers in solicitation of prospects.
Donor and Prospect Engagement and Stewardship (25%)
In collaboration with the Director of External Affairs, Orange County, lead the development of the annual giving campaign strategies, including concept development for multi-channel campaigns. Working collaboratively with the Marketing/Communications staff and the Director of External Affairs, oversee the strategic planning and implementation of direct mail and email appeals, along with other communications content, to support annual giving, cultivation and stewardship for major donors and prospects.
In collaboration with the Director of External Affairs, Orange County, manage our donor recognition and retention program, including but not limited to The Crew, lapsed donor outreach, targeted giving campus, an annual donor appreciation event.
Actively participate in weekly, monthly team in-person and virtual meetings and other meetings as required.
Work collaboratively with members of the Direct Hire, Volunteer & Program, and External Relations teams to strategically identify goals for new and existing partnerships.
Reporting and Data Management (10%)
Maintain appropriate records on all major gift donors and prospects in Raiser's Edge, tracking cultivation and stewardship activities and progress to goals, updating information within 24-48 hours of engagement.
Qualify prospects through rating and screening, prospect list segmentation and analysis, and research. Track donor history and produce comprehensive reports on fundraising progress, providing actionable insights to the team to inform strategy and decision-making.
Develop detailed briefs for major gifts and meetings, synthesizing relevant donor information, engagement history, and strategic recommendations.
Analyze fundraising data to identify trends, opportunities, and areas for improvement, supporting continuous enhancement of major gift strategies.
Coordinate the monthly prospect meeting and provide weekly activity and six-month solicitation reports as requested.
Performs other duties as assigned in support of the organization's mission.
Key Competencies:
Strategic thinking & natural curiosity
: Be able to think conceptually and analytically. Able to identify the information needed to develop strategies and know when to elevate or seek guidance. Willing and eager to learn as well as able to identify key pieces of information.
Develop relationships
: Use interpersonal interactions to achieve mutually beneficial outcomes that advance Chrysalis' mission. Demonstrate cultural/diversity competence. Build trust in critical partner relationships, both internal and external to Chrysalis. Demonstrate personal presence and confidence when working with partners.
Communication:
Write articulate and persuasive proposals and other documents. Have strong written and verbal communication and be able to inspire diverse audiences through communication. Listens carefully and is responsive to feedback.
Manage to results
: Set realistic and achievable goals and break them down into interim goals. Be able to adjust when faced with obstacles and lead others to achieve success. Takes initiative, can troubleshoot and work well with others.
Problem solving and decision making
: applies knowledge, experience, creativity, and critical thinking in solving challenges; looks beyond the obvious for answers; uses sound judgment to make well-informed, ethical decisions.
Job Skills & Qualifications:
Minimum of 3-5 years relevant experience in fundraising at a major donor level.
Able to work effectively under pressure, handle competing priorities and respond to short deadlines with a team and independently
Strong attention to detail with a focus on results and process
Flexibility to meet sudden and unpredictable needs and willingness to work outside standard established business hours
Strong track record of building and maintaining productive relationships with key stakeholders, including donors, volunteers and colleagues
Strategic thinker with the ability to manage short- and long-term plans and goals
Solid, persuasive communication skills, both verbal and written
Strong research skills - ability to identify and research individual donor prospects
Passion for and commitment to this role and the Chrysalis mission
Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds.
Fair Chance Hiring Statement
Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community
.
$80k-145k yearly est. Auto-Apply 26d ago
Employment Specialist
Chrysalis Center Inc. 3.8
Chrysalis Center Inc. job in Santa Monica, CA
The Employment Specialist (ES) is key to client success. The Employment Specialist works 1-on-1 with clients to provide employment and case management services with the goal that clients get ready for a job, find a job, and keep a job. Responsible for a dedicated caseload, the successful candidate will have the ability to use independent judgment, exceptional organizational skills, and a willingness to incorporate emerging industry best practices and techniques in their work.
Duties and responsibilities to include, but not limited to:
Provide Client Support, Guidance and Case Management
Oversee the day-to-day case management of both working and non-working clients. Encourage and motivate clients to work on their job search.
Orient, assess, and provide employment counseling for clients. Assess clients for job readiness, including substance use, legal history, and mental and physical health. Provide referrals for education, skills training, Chrysalis social enterprises, and other social service resources.
Conduct job readiness activities with clients, including job preparation classes, resume building, practice interviews, job applications, computer tutorials, cover letters, reference lists, job search guidance, etc.
Maintain up-to-date knowledge of referral resources for clients to facilitate employment search.
Foster Strong Client, Colleague, and Partner Relationships
Participate in Chrysalis meetings and case conferences, sharing best practices and providing thought partnership to colleagues.
Provide training ideas and resources to leadership teams, including the opportunity to conduct workshops for colleagues within the department and across the organization.
Celebrate achievements and brainstorm solutions for department and organization-wide initiatives.
Represent Chrysalis to stakeholders by providing site tours and presenting services, as needed.
Monitor Client Progress and Program Outcomes
Maintain accurate client/program data to manage caseload and generate reports.
Document each service, the outcome and next steps, as well as any observations of clients' skills, job readiness, and/or growth opportunities into Salesforce, a case management database.
Analyze and report monthly data as required to maintain accurate client and program-based statistics to ensure individual goals are achieved.
General Duties
Adhere to all Chrysalis policies and procedures.
Support the Chrysalis Mission and adhere to the Chrysalis Code of Ethics.
Other duties as assigned
Job Skills & Qualifications:
Passion for Chrysalis's mission. Sensitivity and understanding of various cultures and lifestyles.
Bilingual (English and Spanish) is a plus
Excellent verbal and written communication skills, interacting with others with diplomacy and tact
Strong organizational skills, including effective time management and the ability to work and make decisions independently
Ability to multi-task and prioritize appropriately yet maintain flexibility
Ability to work in a fast-paced environment
Self-starter with “can do” attitude and initiative
Sensitive to various cultures and lifestyles
Maintain confidential information and exercise discretion
Computer literacy required. Must be proficient in Internet research, MS Office programs and be willing to learn other applications as needed
Willingness to travel to meetings (mileage reimbursed)
Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds.
Fair Chance Hiring Statement
Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.
$35k-43k yearly est. Auto-Apply 24d ago
Internal Operations Coordinator
Chrysalis 3.8
Chrysalis job in Los Angeles, CA
The Internal Operations Coordinators (IOC) are part of the Internal Operations team which handles the coordinated back-office duties for all Chrysalis Employment Social Enterprises (ESE's). The team's duties include, but are not limited to, managing CE's vehicle fleet, instituting electronic payroll for transitional employees, recruiting client employees into a pool of driver candidates, and the ordering/tracking of all necessary equipment and supplies. In addition, this team is responsible for the initial client employee programmatic experience from the time of referral through onboarding to placement into a respective ESE. The IOC position has varied levels of responsibility for all the team's duties listed above. This position works closely with staff in the ESE's and throughout all departments of Chrysalis.
Duties and Responsibilities to include but not limited to:
Operational Effectiveness
* Participate in the design and execution of Internal Operations projects.
* Ensure procedures are effective in supporting ESE objectives and needs.
* Respond in a positive, prompt, and thorough manner to ESE staff inquiries and issues related to Internal Operations.
* Maintain case management databases (Salesforce) with timely case notes and service entries.
* Place transitional client workers in ESE positions to meet all contractual obligations.
* Work closely with ESE staff to ensure that all contracts are fully staffed with transitional client workers at all times.
* Process transitional client worker applications for all positions and facilitate interviews and onboarding.
* Work with Chrysalis' and customers' insurance providers and monitor CA DMV's EPN program to ensure that all employees in safety-sensitive positions (drivers) are compliant.
* Maintain a pool of engaged transitional client workers (sweepers, drivers, leads).
* Oversee the Works pressure washing program through the scheduling of shifts, the management of the transitional client worker teams, and the assessment of the quality of the work being completed.
* Place orders for, monitor inventory of, and distribute all necessary supplies and equipment for ESEs, including uniforms.
Employee Training & Mentorship
* Facilitate weekly new hire orientations and trainings for incoming transitional client workers.
* Deliver professional feedback to transitional employees in professional manner.
* Support personnel processes, including making disciplinary action decisions and working with Human Resources to ensure all policies are followed.
Job Skills & Qualifications
* Interest in, experience working with, and sensitivity toward the Chrysalis client population, including the re-entry community.
* Ability to multi-task and prioritize appropriately yet maintain flexibility.
* Strong interpersonal skills, including the ability to coach/mentor staff and clients.
* Advanced written and verbal communication, organization, and time management skills.
* Thrive in high paced, demanding environment.
* Self-starter with "can do" attitude and takes initiative.
* Maintain confidential information and exercise discretion.
* Willingness to work flexible hours depending on business needs.
* Understanding of and ability to use software applications such as Microsoft Suite and Google Suite. Previous experience with case management software a plus.
Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds.
FAIR CHANCE HIRING STATEMENT
Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.
$33k-42k yearly est. 39d ago
Business Development & Community Engagement Coordinator
Chrysalis Center Inc. 3.8
Chrysalis Center Inc. job in Santa Monica, CA
The Business Development & Community Engagement Coordinator will serve as a vital link between Chrysalis, the community, and potential/existing employer and referral partners. The coordinator will also build and maintain relationships with community partners who refer individuals to Chrysalis for services and with business partners interested in hiring our clients. This hybrid role requires a commitment to Chrysalis' mission, excellent communication skills, and a passion for serving vulnerable populations; working four (4) days in office/on the field and one (1) remote day.
Duties and Responsibilities
Client Support & Job Placement Services (30%):
Consult with clients referred from Chrysalis' Employment Specialists about their employment goals, facilitating appropriate matches with job opportunities, job fairs, and hiring events.
Facilitate client applications, coordinate interviews, prepare clients appropriately, and provide detailed follow-up services.
Capture accurate data on all services provided to clients.
Customer Service & Business Development (20%):
Manage and maintain accurate records for hiring and community partners.
Provide exceptional customer service to internal and external stakeholders.
Assist with prospecting for new employer partners.
Coordinate participation in community events and meetings to recruit clients and build partnerships.
Relationship Building & Management (20%):
Enter new accounts/partners into Salesforce database and maintain accurate information.
Maintain consistent contact with clients and partners through various channels.
Collaborate with key partners to coordinate outreach strategy and activities.
Program Coordination & Communication (15%):
Function as a liaison between Chrysalis' Client Services and Client Enterprises program team(s) and the Business Development & Community Engagement team.
Provide timely updates to the Client Services team(s) regarding job opportunities and outcomes.
Organize and support ongoing job opportunities/training, hiring events, etc.
Resource Information Management (15%):
Provide up-to-date information about resource availability.
Develop and maintain a user-friendly database of resource information.
Research and identify community events, organizations, and resources useful to both clients and staff.
Job Skills & Qualifications
2+ years of customer service, program, and/or administrative experience.
Experience working with individuals who have been affected by the criminal justice system and/or individuals who have experienced homelessness
preferred
.
Passion for the Chrysalis' Mission.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to work independently and prioritize tasks effectively.
Ability to interact with clients, colleagues, partners from various cultures and lifestyles with diplomacy and tact.
Proficiency in MS Office suite, Salesforce, and Google suite.
Experience in community engagement and outreach
preferred
.
Bilingual (English and Spanish)
REQUIRED
.
Flexibility regarding scheduling and prioritization of tasks.
Maintain confidential information and exercise discretion.
Ability to work occasional evenings and weekends.
Valid driver's license and reliable transportation.
Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds.
FAIR CHANCE HIRING STATEMENT
Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.
$31k-44k yearly est. Auto-Apply 42d ago
Employment Specialist
Chrysalis Center Inc. 3.8
Chrysalis Center Inc. job in Santa Monica, CA
The Employment Specialist (ES) is key to client success. The Employment Specialist works 1-on-1 with clients to provide employment and case management services with the goal that clients get ready for a job, find a job, and keep a job. Responsible for a dedicated caseload, the successful candidate will have the ability to use independent judgment, exceptional organizational skills, and a willingness to incorporate emerging industry best practices and techniques in their work.
Duties and responsibilities to include, but not limited to:
Provide Client Support, Guidance and Case Management
Oversee the day-to-day case management of both working and non-working clients. Encourage and motivate clients to work on their job search.
Orient, assess, and provide employment counseling for clients. Assess clients for job readiness, including substance use, legal history, and mental and physical health. Provide referrals for education, skills training, Chrysalis social enterprises, and other social service resources.
Conduct job readiness activities with clients, including job preparation classes, resume building, practice interviews, job applications, computer tutorials, cover letters, reference lists, job search guidance, etc.
Maintain up-to-date knowledge of referral resources for clients to facilitate employment search.
Foster Strong Client, Colleague, and Partner Relationships
Participate in Chrysalis meetings and case conferences, sharing best practices and providing thought partnership to colleagues.
Provide training ideas and resources to leadership teams, including the opportunity to conduct workshops for colleagues within the department and across the organization.
Celebrate achievements and brainstorm solutions for department and organization-wide initiatives.
Represent Chrysalis to stakeholders by providing site tours and presenting services, as needed.
Monitor Client Progress and Program Outcomes
Maintain accurate client/program data to manage caseload and generate reports.
Document each service, the outcome and next steps, as well as any observations of clients' skills, job readiness, and/or growth opportunities into Salesforce, a case management database.
Analyze and report monthly data as required to maintain accurate client and program-based statistics to ensure individual goals are achieved.
General Duties
Adhere to all Chrysalis policies and procedures.
Support the Chrysalis Mission and adhere to the Chrysalis Code of Ethics.
Other duties as assigned
Job Skills & Qualifications:
Passion for Chrysalis's mission. Sensitivity and understanding of various cultures and lifestyles.
Bilingual (English and Spanish) is a plus
Excellent verbal and written communication skills, interacting with others with diplomacy and tact
Strong organizational skills, including effective time management and the ability to work and make decisions independently
Ability to multi-task and prioritize appropriately yet maintain flexibility
Ability to work in a fast-paced environment
Self-starter with “can do” attitude and initiative
Sensitive to various cultures and lifestyles
Maintain confidential information and exercise discretion
Computer literacy required. Must be proficient in Internet research, MS Office programs and be willing to learn other applications as needed
Willingness to travel to meetings (mileage reimbursed)
Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds.
Fair Chance Hiring Statement
Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.
$35k-43k yearly est. Auto-Apply 22d ago
Employment Specialist, Floater
Chrysalis 3.8
Chrysalis job in Santa Monica, CA
Chrysalis serves people navigating barriers to the workforce by offering a job-readiness program, individualized supportive services, and paid transitional employment. We empower our clients on their pathway to stability, security, and fulfillment in their work and lives. Since 1984, we have helped more than 85,000 individuals change their lives through jobs. We are looking for individuals who are ready to join our mission-driven team and make a difference.
Job Summary:
The Floater Employment Specialist(FES) is key to client success. The Floater Employment Specialist provides case management, administrative and job readiness support. The FES will work 1-on-1 with clients to provide employment and case management services with the goal that clients get ready for a job, find a job, and keep a job. The successful candidate will have the ability to use independent judgment, exceptional organizational skills, and a willingness to incorporate emerging industry best practices and techniques in their work.
Duties and responsibilities to include, but not limited to:
Provide Client Support, Guidance and Case Management:
* Oversee the day-to-day case management of both working and non-working clients. Encourage and motivate clients to work on their job search.
* Orient, assess, and provide employment counseling for clients. Assess clients for job readiness, provide referrals to educational, training, Chrysalis social enterprises, and other social services.
* Conduct 1-on-1 job readiness activities with clients, including resume building, practice interviews, job applications, computer tutorials, cover letters, reference lists, job search guidance, etc.
* Facilitate intake and orientation as needed.
* Facilitate Job Preparation classes as needed.
* Maintain up-to-date referrals and resources for clients to facilitate employment search.
* Support the purchasing process for job-related client fund requests, including scholarships and material needs.
Foster Strong Client, Colleague, and Partner Relationships:
* Participate in Chrysalis meetings and case conferences sharing best practices and providing thought partnership to colleagues.
* Provide training ideas and resources to the leadership team, including the opportunity to conduct workshops for colleagues within the department and across the organization.
* Celebrate achievements and brainstorm solutions for department and organization-wide goals.
Monitor Client Progress and Program Outcomes:
* Maintain accurate client/program data to manage caseload and generate reports as needed.
* Document each service, the outcome and next steps, as well as any observations of clients' skills job readiness, and/or growth opportunities into Salesforce database system.
* Analyze and report monthly data as required to maintain accurate client and program-based statistics.
General Duties
* Adhere to all Chrysalis policies and procedures.
* Support the Chrysalis Mission and adhere to the Chrysalis Code of Ethics.
* Other duties as assigned.
Job Skills and Qualifications
* Passion for Chrysalis's mission
* Bilingual (English and Spanish) is preferred but not required
* 1-2 years relevant experience preferred
* Excellent verbal and written communication skills
* Strong organizational skills, including effective time management and the ability to work and make decisions independently
* Ability to multi-task and prioritize appropriately yet maintain flexibility
* Ability to work in a fast-paced, professional environment
* Self-starter with "can do" attitude and initiative
* Ability to interact with clients, colleagues, partners, and others with diplomacy and tact
* Sensitive to various cultures and lifestyles
* Maintain confidential information and exercise discretion
* Computer literacy required. Must be proficient in Internet research, Word, Excel and PowerPoint programs and be willing to learn other applications as needed. Database management experience preferred
* Reliable transportation
* Willingness to travel to meetings (mileage reimbursed)
Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds.
Fair Chance Hiring Statement
Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.
$35k-43k yearly est. 23d ago
Employment Specialist, DOORS
Chrysalis Center Inc. 3.8
Chrysalis Center Inc. job in Los Angeles, CA
About Chrysalis:
Chrysalis serves people navigating barriers to the workforce by offering a job-readiness program, individualized supportive services, and paid transitional employment. We empower our clients on their pathway to stability, security, and fulfillment in their work and lives. Since 1984, we have helped more than 85,000 individuals change their lives through jobs. We are looking for individuals who are ready to join our mission-driven team and make a difference.
Description
DOORS is a Community Reentry Center located in South LA. This collaborative space houses multiple community organizations, including Chrysalis, that are focused on providing resources to those who are directly or indirectly impacted by the Justice System. The person for this role should have excellent communication skills and be able to professionally communicate with multiple stakeholders.
Job Summary
The Employment Specialist (ES) is key to client success. The Employment Specialist works with clients to provide employment and case management services with the goal that clients get ready for, find, and keep a job. Responsible for a dedicated caseload, the successful candidate will have the ability to use independent judgment, exceptional organizational skills, and a willingness to incorporate emerging industry best practices and techniques in their work. This position is a temporary position (until April 2026) with the opportunity to become permanent dependent on grant funding.
Duties and responsibilities to include, but not limited to:
Provide Client Support, Guidance and Case Management (60%)
Oversee the day-to-day case management of both working and non-working clients. Encourage and motivate clients to make progress on their job search
Orient, assess, and provide employment counseling for clients. Support clients in identifying potential areas of support for job readiness, including substance abuse, legal history, and mental and physical health. Provide referrals for education, skills training, Chrysalis social enterprises, and other social service resources.
Conduct 1-on-1 job readiness activities with clients, including job preparation classes, resume building, practice interviews, job applications, computer tutorials, cover letters, reference lists, job search guidance, etc.
Maintain up-to-date referrals resources for clients to facilitate employment search.
Support team with outreach of new client referrals completing weekly attempted contacts
Facilitate job preparation classes and other seminars
Foster Strong Client, Colleague, and Partner Relationships (5%)
Participate in Chrysalis meetings and case conferences sharing best practices and providing thought partnership to colleagues
Collaborate and communicate with all Breaking Barriers partners on a regular basis
Provide training ideas and resources to leadership team, including the opportunity to conduct workshops for colleagues within the department and across the organization
Celebrate achievements and brainstorm solutions for department and organization-wide goals
Represent Chrysalis to stakeholders by providing site tours and presenting on services
Monitor Client Progress & Program Outcomes (35%)
Maintain accurate client/program data to manage caseload and generate reports as needed
Document each service, the outcome, and next steps, as well as any observations of clients' skills, job readiness, and/or growth opportunities into case management databases, CMS and Salesforce
Analyze and report weekly/monthly/quarterly data as required to maintain accurate client and program-based statistics
General Duties
Adhere to all Chrysalis policies and procedures.
Support the Chrysalis Mission and adhere to the Chrysalis Code of Ethics.
Other duties as assigned
Job Skills & Qualifications:
Passion for Chrysalis' mission
Excellent verbal and written communication skills Bilingual (English and Spanish) a plus, but not required
Strong organizational skills, including effective time management and the ability to work and make decisions independently
Ability to multi-task and prioritize appropriately yet maintain flexibility
Ability to work in a fast-paced, professional environment
Self-starter with can do attitude and initiative
Ability to interact with clients, colleagues, partners, and others with diplomacy and tact
Sensitive to various cultures and lifestyles
Maintain confidential information and exercise discretion
Computer literacy required. Must be proficient in Internet research, MS Office programs and be willing to learn other applications as needed
Database management experience preferred
Willingness to work flexible schedule depending on needs
Willingness to travel to meetings [mileage reimbursed]
Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds.
Fair Chance Hiring Statement
Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.
$35k-43k yearly est. Auto-Apply 9d ago
Employment Specialist
Chrysalis Center Inc. 3.8
Chrysalis Center Inc. job in Anaheim, CA
About Chrysalis:
Chrysalis serves people navigating barriers to the workforce by offering a job-readiness program, individualized supportive services, and paid transitional employment. We empower our clients on their pathway to stability, security, and fulfillment in their work and lives. Since 1984, we have helped more than 85,000 individuals change their lives through jobs. We are looking for individuals who are ready to join our mission-driven team and make a difference.
Job Summary:
The Employment Specialist (ES) is key to client success. The Employment Specialist works 1-on-1 with clients to provide employment and case management services with the goal that clients get ready for a job, find a job, and keep a job. Responsible for a dedicated caseload, the successful candidate will have the ability to use independent judgment, exceptional organizational skills, and a willingness to incorporate emerging industry best practices and techniques in their work.
Duties and responsibilities to include, but not limited to:
Provide Client Support, Guidance and Case Management
Oversee the day-to-day case management of both working and non-working clients. Encourage and motivate clients to work on their job search.
Orient, assess, and provide employment counseling for clients. Assess clients for job readiness, including substance use, legal history, and mental and physical health. Provide referrals for education, skills training, Chrysalis social enterprises, and other social service resources.
Conduct job readiness activities with clients, including job preparation classes, resume building, practice interviews, job applications, computer tutorials, cover letters, reference lists, job search guidance, etc.
Maintain up-to-date knowledge of referral resources for clients to facilitate employment search.
Foster Strong Client, Colleague, and Partner Relationships
Participate in Chrysalis meetings and case conferences, sharing best practices and providing thought partnership to colleagues.
Provide training ideas and resources to leadership teams, including the opportunity to conduct workshops for colleagues within the department and across the organization.
Celebrate achievements and brainstorm solutions for department and organization-wide initiatives.
Represent Chrysalis to stakeholders by providing site tours and presenting services, as needed.
Monitor Client Progress and Program Outcomes
Maintain accurate client/program data to manage caseload and generate reports.
Document each service, the outcome and next steps, as well as any observations of clients' skills, job readiness, and/or growth opportunities into Salesforce, a case management database.
Analyze and report monthly data as required to maintain accurate client and program-based statistics to ensure individual goals are achieved.
General Duties
Adhere to all Chrysalis policies and procedures.
Support the Chrysalis Mission and adhere to the Chrysalis Code of Ethics.
Other duties as assigned
Job Skills & Qualifications:
Passion for Chrysalis's mission. Sensitivity and understanding of various cultures and lifestyles.
Excellent verbal and written communication skills, interacting with others with diplomacy and tact
Strong organizational skills, including effective time management and the ability to work and make decisions independently
Ability to multi-task and prioritize appropriately yet maintain flexibility
Ability to work in a fast-paced environment
Self-starter with “can do” attitude and initiative
Sensitive to various cultures and lifestyles
Maintain confidential information and exercise discretion
Computer literacy required. Must be proficient in Internet research, MS Office programs and be willing to learn other applications as needed
Willingness to travel to meetings (mileage reimbursed)
Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds.
Fair Chance Hiring Statement
Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.