Business Analyst jobs at Chubb

Product Configuration Analyst: Sapiens Products The Configuration Analyst will be responsible for configuring, maintaining, and supporting Sapiens PolicyPro, BillingPro, ProducerPro, AuthorityPro, and ClaimsPro software solutions to meet business requirements. This role serves as a key liaison between business users, IT, and the Sapiens technical team, ensuring that system configurations deliver optimal performance and align with organizational objectives. The ideal candidate will possess a strong understanding of insurance processes, excellent analytical skills, and hands-on experience with Sapiens platforms. Key Responsibilities In collaboration with the Director of Solutions Delivery, analyze business requirements and translate them into Sapiens system configurations and solutions. Work closely with business stakeholders, Solutions Delivery Leads, and the broader IT team to document configuration specifications based on documented business requirements. Design, test, implement, and maintain configuration changes in Sapiens software to support business operations and process improvements. Troubleshoot and resolve configuration-related issues, providing timely support to end-users and technical teams. Document configuration procedures, changes, and system enhancements for future reference and compliance. Assist in system upgrades and integration projects as needed. Stay updated with Sapiens product improvements, best practices, and industry trends to ensure system configurations remain current and effective. Required Qualifications Bachelor's degree in Information Technology, Computer Science, Business, or a related field (or equivalent experience). At least five(5) years experience working in a technical capacity with Sapiens CoreSuite for North America or a similar application, including an understanding of the data model, configuration version management principles, and familiarity with co-configuration/co-development practices. Strong XSLT experience and comfort working with application integrations and external APIs. Creative problem-solving skills and a drive to examine the end-to-end impacts when analyzing reported issues and requested enhancements. Understanding of insurance or financial services processes and terminology. Proficiency in analyzing business needs and configuring enterprise software solutions. Excellent problem-solving, analytical, and communication skills, including the ability to communicate not just the “what,” but the “how” and the “why” of system behaviors. Ability to work collaboratively in a team environment and manage multiple priorities. Willingness to complete configuration/design reviews and provide guidance to junior configurators and other members of the Solutions Delivery team. Preferred Qualifications Experience with business process mapping and documentation. Solid understanding of the BillingPro and/or ClaimsPro application architecture and core functionality, including asynchronous processing. Knowledge of SQL, XML, or other data management/query tools. Comfort acting in a consultative role when working with stakeholders; a willingness to challenge assumptions and ensure the implications of changes are fully understood before implementing. Work Environment & Reporting This hybrid position is based in Chicago, IL or Frisco, TX, and reports to the Director of Solutions Delivery. A fully remote arrangement based outside of these areas may be considered for the right candidate. The role may require occasional travel or after-hours support during critical deployments or issue resolution. About Tokio Marine Highland Tokio Marine Highland Insurance Services (TMH) is a leading property and casualty underwriting agency. We offer a broad suite of tailored specialty risk management solutions, including private flood, fine art and lender-placed products. At TMH, it's all about our clients. Nationwide, our customers rely on our trusted, industry-leading coverages, supported by compliance expertise, superior claims management and the highest caliber of service. Founded in 1962, TMH is a wholly owned company of Tokio Marine Kiln, one of the largest carriers in the Lloyd's of London insurance market and a member of the Tokio Marine Group. TMH has operating centers in Chicago, Il, Frisco, Texas, Miami, Fla., and South Pasadena, Calif. If you're looking to advance your career, TMH is the perfect professional home. At TMH, you'll have a chance to innovate with the world's leading businesses, put your expertise into action on major projects, and work on game-changing initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. Tokio Marine Highland, LLC (TMH) is an Equal Opportunity Employer. TMH's success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, color, sex, national origin, sexual orientation, gender identity and/or expression, disability, veteran status, or any characteristic protected by law. As a company, we adhere to and promote equal employment opportunities for all. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is TMH's policy to provide reasonable accommodation when requested by qualified individuals with disabilities during the recruitment process, unless such accommodation would cause an undue hardship. To make an accommodation request, please contact *****************************.

Product Configuration Analyst: Sapiens Products The Configuration Analyst will be responsible for configuring, maintaining, and supporting Sapiens PolicyPro, BillingPro, ProducerPro, AuthorityPro, and ClaimsPro software solutions to meet business requirements. This role serves as a key liaison between business users, IT, and the Sapiens technical team, ensuring that system configurations deliver optimal performance and align with organizational objectives. The ideal candidate will possess a strong understanding of insurance processes, excellent analytical skills, and hands-on experience with Sapiens platforms. Key Responsibilities In collaboration with the Director of Solutions Delivery, analyze business requirements and translate them into Sapiens system configurations and solutions. Work closely with business stakeholders, Solutions Delivery Leads, and the broader IT team to document configuration specifications based on documented business requirements. Design, test, implement, and maintain configuration changes in Sapiens software to support business operations and process improvements. Troubleshoot and resolve configuration-related issues, providing timely support to end-users and technical teams. Document configuration procedures, changes, and system enhancements for future reference and compliance. Assist in system upgrades and integration projects as needed. Stay updated with Sapiens product improvements, best practices, and industry trends to ensure system configurations remain current and effective. Required Qualifications Bachelor's degree in Information Technology, Computer Science, Business, or a related field (or equivalent experience). At least five(5) years experience working in a technical capacity with Sapiens CoreSuite for North America or a similar application, including an understanding of the data model, configuration version management principles, and familiarity with co-configuration/co-development practices. Strong XSLT experience and comfort working with application integrations and external APIs. Creative problem-solving skills and a drive to examine the end-to-end impacts when analyzing reported issues and requested enhancements. Understanding of insurance or financial services processes and terminology. Proficiency in analyzing business needs and configuring enterprise software solutions. Excellent problem-solving, analytical, and communication skills, including the ability to communicate not just the “what,” but the “how” and the “why” of system behaviors. Ability to work collaboratively in a team environment and manage multiple priorities. Willingness to complete configuration/design reviews and provide guidance to junior configurators and other members of the Solutions Delivery team. Preferred Qualifications Experience with business process mapping and documentation. Solid understanding of the BillingPro and/or ClaimsPro application architecture and core functionality, including asynchronous processing. Knowledge of SQL, XML, or other data management/query tools. Comfort acting in a consultative role when working with stakeholders; a willingness to challenge assumptions and ensure the implications of changes are fully understood before implementing. Work Environment & Reporting This hybrid position is based in Chicago, IL or Frisco, TX, and reports to the Director of Solutions Delivery. A fully remote arrangement based outside of these areas may be considered for the right candidate. The role may require occasional travel or after-hours support during critical deployments or issue resolution. About Tokio Marine Highland Tokio Marine Highland Insurance Services (TMH) is a leading property and casualty underwriting agency. We offer a broad suite of tailored specialty risk management solutions, including private flood, fine art and lender-placed products. At TMH, it's all about our clients. Nationwide, our customers rely on our trusted, industry-leading coverages, supported by compliance expertise, superior claims management and the highest caliber of service. Founded in 1962, TMH is a wholly owned company of Tokio Marine Kiln, one of the largest carriers in the Lloyd's of London insurance market and a member of the Tokio Marine Group. TMH has operating centers in Chicago, Il, Frisco, Texas, Miami, Fla., and South Pasadena, Calif. If you're looking to advance your career, TMH is the perfect professional home. At TMH, you'll have a chance to innovate with the world's leading businesses, put your expertise into action on major projects, and work on game-changing initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. Tokio Marine Highland, LLC (TMH) is an Equal Opportunity Employer. TMH's success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, color, sex, national origin, sexual orientation, gender identity and/or expression, disability, veteran status, or any characteristic protected by law. As a company, we adhere to and promote equal employment opportunities for all. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is TMH's policy to provide reasonable accommodation when requested by qualified individuals with disabilities during the recruitment process, unless such accommodation would cause an undue hardship. To make an accommodation request, please contact *****************************.

Data Analysis: Conduct in-depth data analysis to identify trends, patterns, and anomalies in data sets. Provide actionable insights to stakeholders. Data Profiling: Perform data profiling to assess data quality and integrity. Develop and implement strategies to improve data quality based on profiling results. SQL Proficiency: Utilize advanced SQL skills to write complex queries for data extraction, manipulation, profiling and analysis. Data Governance: Collaborate with data governance teams to establish and enforce data standards and policies. Ensure compliance with data governance frameworks. Documentation: Create and maintain comprehensive documentation for data processes, data lineage, and data quality metrics. Collaboration: Work closely with cross-functional teams, data engineers, and business stakeholders, to understand data needs and deliver solutions. Training and Mentorship: Provide training and mentorship to junior data stewards on data management best practices and tools. Continuous Improvement: Identify opportunities for process improvements in data management and stewardship practices. Implement best practices for data quality and governance. Education: Bachelor's degree in Data Science, Computer Science, Information Systems, Data Analytics or Engineering Team Player: Ability to work collaboratively in a fast-paced environment and manage multiple priorities. Job Qualifications Minimum of 5 years of experience in data stewardship, data analysis, or a related role. Advanced or intermediate SQL skills with experience in writing complex queries. Familiarity with programming languages such as Python or R for data manipulation and analysis. Familiarity with data profiling tools and techniques. Experience with data visualization tools (e.g., Tableau, Power BI) is a plus. Analytical Skills: Strong analytical and problem-solving skills with a keen attention to detail. EEO and ADA Statement must be included at the bottom of each Job Posting: Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at: ********************************

Job Title: Technical Financial Analyst (Workday) Compensation: $125,000-$140,000 base + 9% annual bonus Schedule: Full-time, Hybrid About the Role We are supporting a leading organization in Atlanta seeking a Technical Financial Analyst with strong Workday Financials expertise. This role bridges finance and technology, ensuring business processes are optimized through effective Workday configuration, reporting, and integrations. You'll partner with finance and technology teams to deliver scalable solutions and drive process improvements. Key Responsibilities Configure Workday Financials modules supporting Q2C, OTC, P2P, and RTR processes. Develop reports, dashboards, and calculated fields to meet business needs. Perform and manage EIB imports while ensuring data integrity. Collaborate across teams to gather requirements, design solutions, and support enhancements. Document workflows and manage tasks using Jira, Confluence, SharePoint, and Visio. Provide support, training, and troubleshooting for Workday Financials. Stay current on Workday releases and recommend improvements. Qualifications 5+ years of experience in a Financial or Technical Analyst role with a focus on Workday Financials. Strong understanding of finance processes (Q2C, OTC, P2P, RTR). Hands-on experience with Workday configuration, reporting, and EIB imports. Proficiency with Jira, Confluence, SharePoint, Visio, and MS Office. Excellent communication and stakeholder management skills. Workday certifications preferred but not required. What's in it for You Base salary of $125,000-$140,000 plus 9% annual bonus. Hybrid schedule (3 days onsite, 2 remote). Collaborative environment with professional growth opportunities. Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.

Java Backend Developer (Vert.X & Spark - Good to Have) We're looking for a strong Java engineer with experience in backend development and web technologies. Vert.X and Apache Spark experience is a plus. Key Skills: Java, Webtechnologies Vert.X & Spark (nice to have) Team player, Agile mindset Hybrid work (3 days onsite)

Cloud Infrastructure Engineer We are seeking a skilled Cloud Infrastructure Engineer to design, implement, and maintain secure, scalable, and resilient cloud infrastructure solutions. The role involves leveraging SaaS and cloud-based technologies to solve complex business challenges and support global operations. Responsibilities Implement and support enterprise-scale cloud solutions and integrations. Build and automate cloud infrastructure using IaC tools such as Terraform, CloudFormation, or ARM templates. Deploy and support Generative AI platforms and cloud-based vendor solutions. Implement and enforce cloud security best practices, including IAM, encryption, network segmentation, and compliance with industry standards. Establish monitoring, logging, and alerting frameworks to ensure high availability and performance. Optimize cost, performance, and reliability of cloud services. Participate in on-call rotations and provide support for cloud infrastructure issues. Maintain documentation, conduct knowledge transfer sessions, and perform design peer reviews. Experience Level 5+ years in cloud infrastructure engineering, preferably in regulated industries. Deep expertise in at least one major cloud platform (Azure, AWS, or GCP). Proficient with Azure and related services (AI/ML tools, security, automation, governance). Familiarity with SIEM, CNAPP, EDR, Zero Trust architecture, and MDM solutions. Experience with SaaS integrations and managing third-party cloud services. Understanding of virtualization, containerization, auto-scaling, and fully automated systems. Experience scripting in PowerShell and Python; working knowledge of REST APIs. Networking knowledge (virtual networks, DNS, SSL, firewalls) and IT change management. Strong collaboration, interpersonal, and communication skills. Willingness to participate in on-call rotations and after-hours support. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

The Customer Experience Business Data Analyst is responsible for analyzing key complex data elements, developing, and building data models, and developing forecasts and trends. They assist in shaping activities and plans that influence the organizational strategy based on insights and conclusions found. The CX Business Data Analyst will monitor the state of analytics across industries, ensuring best practices and accuracy remain at or above standards, collaborate with others across the organization to provide consult and validation for data in service to our customer intimacy focus and directly report recommendations on trends, research, and project conclusions to their supervisor, as well as the Customer Experience Management team. Responsibilities: Provide insight and research with supporting data on customer/industry changes as to the impact and opportunity for NYCM. Conduct forecasting and provide analytical insight on current and future state of the NYCM customer as well as the market. Review, research and perform analysis on identified market trends and emerging customer behaviors, presenting findings and recommendations to management teams. Build and maintain data models and dashboards that support key business decisions. Transform raw data (experience, transaction, and financial) into business insights with collaboration as necessary from business partners. Work to maintain subject matter expertise as it pertains to current and emerging techniques, and the ability to recognize and apply the optimal technique to each initiative. Consult with analysts from other divisions regarding strategic insights and to establish consistency in data quality and understanding. Bring structure to business requests, translate requirements into an analytical research or project approach, and lead multiple complex projects through completion. Conduct and participate in meetings and collaboration as required to facilitate communication, showcase findings, provide recommendations, and ensure alignment with objectives. Develop and maintain a data dictionary, policies, and procedures as it relates to Customer Experience analytics and can be used by the organization. Adherence and compliance to regulation while interacting with customers and their data. Adhere to divisional and corporate quality controls and best practices and procedures to ensure consistency. Work with key stakeholders to develop project roadmap justification for the CX Team as well as divisional partners with support from management. Ensure accurate data collection, processing, and analysis of data reported on. Other duties as assigned. Requirements: Preferred: Bachelor's degree with an emphasis in Finance, Economics, Accounting or Statistics/Mathematics or related field of expertise and three years' experience directly working in data analytics, model development, and forecasting. Required: High School diploma and business experience equivalent to a bachelor's degree in a related data analytics field, economic, or mathematics Qualifications/Skills: Strong computer skills including Microsoft Access, Excel, Word, Visio and Power Point. Strong to expert query and database analytical and development skills. Ex. SQL, SAAS, etc. Understanding of and experience using analytical concepts and statistical techniques, analyzing data, drawing conclusions, and developing actions plans. Ability to work with large amounts of data and with a variety of systems, recognize relationships in various data sets to drawn sound conclusions and insights. Strong business acumen. Strong problem solving, quantitative, analytical, and critical thinking skills with a keen attention to detail. Strong ability to work with large amounts of data and with a variety of systems, recognize relationships in various data sets to draw sound conclusions and insights. Strong ability to plan and manage numerous processes and projects simultaneously. Excellent oral, active listening, and written communication skills. Strong and effective in time management with ability to follow up on open items, remain organized, and professional. Market Range: 8 / Hours: 37.5 / $51,844 - $80,625 Accepting applications through: 10/27/25

About Blue Cross and Blue Shield of Minnesota At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us. The Impact You Will Have Blue Cross Blue Shield MN is looking for a Senior Business Analyst to join our chronic medical product team. This is a non-technical business analyst role. In this role, you will be part of a team evaluating and developing programs for our members, related to STAR measures. You will evaluate non-tangible product offerings to determine their effectiveness, as well as be part of a product team developing new programs or solutions for our chronic care members. You will analyze data to determine need and collaborate cross functionally on new program development. Your Responsibilities Conducts in-depth research and analysis. Identifies trends, emerging issues and recommends best practices to ensure maximum results and develops metrics. Documents metrics and process changes. Effectively analyzes, designs, develops, implements, maintains and/or enhances new or existing programs through reporting and documentation. Participate in and coordinate individual projects and related activities to ensure project progresses on schedule. Maintains adequate communication regarding project status, risks, issues, and priorities with project sponsors and leadership. Acts as a liaison with internal partners and external partners to identify opportunities and needs and researches/develops implementation plans for meeting these needs. Responsible for representing the customer and/or stakeholder (internal/external) while collaborating with business and technical units. Serves as senior subject matter expert associated with content, processes, and procedures. May lead project teams and may provide training to lower level staff to achieve project milestones and objectives. Required Skills and Experience 5+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered. Advanced collaborative, interpersonal, oral and written communication skills and demonstrated ability to develop accurate and appropriate communications. Advanced ability to communicate to all levels of management. Advanced research, analytical and problem solving skills. Advanced skills in Microsoft Excel, Word, and Access. Strong ability to make decisions based on analysis and business needs. Advanced ability to bring a different perspective to situations and challenge the status quo. Project management skills. Proven ability to work independently with guidance in only the most complex situations. High school diploma (or equivalency) and legal authorization to work in the U.S. Preferred Skills and Experience Bachelor's degree. Working knowledge of SAP, Visio, or other software programs. Experience with STARs or HEDIS measures. Healthcare Industry experience. Experience with JIRA, product/agile methodologies. Role DesignationHybrid Anchored in Connection Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week - most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remote. Compensation and Benefits$88,600.00 - $117,400.00 - $146,200.00 Annual Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job. We offer a comprehensive benefits package which may include: Medical, dental, and vision insurance Life insurance 401k Paid Time Off (PTO) Volunteer Paid Time Off (VPTO) And more To discover more about what we have to offer, please review our benefits page. Equal Employment Opportunity Statement At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic. Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: **********************************. Blue Cross and Blue Shield of Minnesota and Blue Plus are nonprofit independent licensees of the Blue Cross and Blue Shield Association.

Your Role The Promise Payment Integrity team leads the research and identification of financial integrity opportunities for Medi-Cal, not limited to the recoupment of provider overpayments, reinforce compliant claims payment processes, and ensure accurate revenue oversight and reconciliation. The Principal Business Analyst will report to the Director of Medi-Cal Performance Optimization. In this role you will blend deep claims data expertise with Medicaid/Medi-Cal policy know-how to deliver near-term recoveries and long-term solutions. Your Knowledge and Experience Requires mastery level knowledge of job area typically obtained through advanced education combined with experience. May have deep knowledge of project management Requires a bachelors degree or equivalent experience Requires at least 10 years of prior relevant experience Requires SQL expertise; strong Excel; experience with a viz tool (Power BI/Tableau) preferred Requires hands-on experience with claims systems (preferably Facets) - benefit, pricing, provider/network, and code-edit constructs; able to partner on config and UAT Medical Coding knowledge: working mastery of ICD-10-CM/PCS, CPT/HCPCS, DRG, modifiers, NCCI, POS, revenue codes. Certifications (CPC, COC, CPMA) is preferred Medicaid/Medi-Cal payment policy familiarity (coordination of benefits, retro eligibility, rate/benefit nuances, prior auth, state policy bulletins) is preferred Prior experience in a California plan with Medi-Cal (DHCS) lines of business, exposure to vendor PI programs (post-pay, pre-pay, DRG validation, coding audits) and FWA/SIU collaboration is preferred Your Work In this role, you will: Develop and conduct evaluations and studies within limited time frames and produce analyses that are easy for non-technical persons to understand Apply advanced statistical methods, advanced analytics and modeling techniques, visualization techniques, and advanced programming to innovate our products and services Identify how our customers are using our products to make strategic decisions and generate/implement ideas to improve our products and services to allow even better decision support Identify & size opportunities: Mine medical claims (header/line), remits, authorization, and provider data to detect overpayment patterns (e.g., duplicate, unbundling, DRG upcoding, place-of-service, COB, retro eligibility, NCCI edits) Lead recoveries end-to-end: Validate hypotheses, quantify impact, document case logic, and route to recovery-letters, offsets, refund processing, and tracking-ensuring timely, compliant collections Root-cause & fix: Perform RCA on adjudication errors (pricing, benefits, provider setup, code edits, COB, policy gaps) and drive corrective actions in Facets configuration, claims editing, or business process changes (UAT + production readiness) Govern vendor & internal programs: Own the day-to-day of assigned PI programs (internal and vendor-supported), monitor KPIs, backlog, and quality, and escalate issues; convert one-off "finds" into durable edit/rules Regulatory alignment: Ensure recoveries and edits align to Medicaid/Medi-Cal rules and plan contracts; partner with Compliance/Legal on policy interpretation and provider communications Cross-functional leadership: Partner with Claims Ops, Provider Contracting, Medical Management, SIU/FWA, and Finance on implementation, appeals, and provider education; present results to leadership Reporting & storytelling: Build dashboards and narrative readouts: opportunity pipeline, identified/validated/recovered, yield, aging, and fix adoption

Come Smile with Us! As a Technical Business Analyst Intern at Delta Dental of Iowa, you will work alongside a talented Technology team to elicit requirements and test development updates. You will meet with business representatives to understand requests and document them; work with the technical team on how it might be accomplished; then test once developed. This hands-on role offers an immersive learning experience, giving you the opportunity to contribute innovative ideas to real world projects, troubleshoot and solve technical challenges, and apply technologies to support business goals. You will gain meaningful experience in a collaborative environment where your work will have visible impact on our business and the communities we serve. Seeking candidates available to start in May 18, 2026 to work full time during the summer. Work hours are primarily Monday through Friday, 8:00 a.m. to 5:00 p.m. This hybrid position is located in Johnston, Iowa. Learn why Tessa enjoyed being a Delta Dental Intern. Learning Objectives: Collaborate effectively with both business and technical teams, working independently and in group settings to support project goals. Gain hands-on experience in prioritizing tasks and managing daily responsibilities in a dynamic work environment. Create and maintain documentation for business processes and technical procedures using tools such as Visio, Microsoft Word, Excel, and whiteboarding techniques. This includes writing clear descriptions, designing process flows, and producing visual diagrams. Explore the insurance industry, learning how business operations and technology intersect to solve real-world challenges. Develop problem-solving skills, including how to identify win-win solutions that balance stakeholder needs. Work with data, learning how to query and analyze information to answer business questions and understand underlying scenarios. Experience a professional work culture, including communication, collaboration, and workplace expectations. Understand the software testing lifecycle, including how to write and execute test cases, the importance of testing, and considerations for test automation. Demonstrate curiosity and analytical thinking by investigating unfamiliar systems or workflows. Use structured inquiry - such as asking a series of targeted questions - to uncover how a process works, identify key stakeholders, and document the end-to-end flow in a clear and actionable format. Engage in programs and networking opportunities to strengthen business acumen in the insurance industry. Support internship program by motivating and driving participation among intern peers to fully engage with opportunities available throughout the summer. Represent Delta Dental of Iowa as well as the other Delta Dental companies in a professional manner both internally and externally. Maintain strict confidentiality. Perform other duties as assigned. Requirements Required Undergraduate student pursuing a degree in MIS, Business Administration, Computer Science or related field. Minimum 3.0 GPA (verified by transcript). Current enrollment in a college or university. Proficient in Microsoft Office. Strong attention to detail. Excellent written and verbal communication skills. Strong critical thinking skills. Self-motivated to learn and ability to work independently and with diverse teams. Participants will be required to submit a written analysis of project work and present a summary of analysis to leadership at the end of the program. Freshman and Sophomore candidates will participate in the Insure Your Future program with specific leadership development/networking opportunities on the following dates from 1:30 - 5:00 p.m.: a) Thursday, June 4th, 2026 b) Tuesday, June 25, 2026 c) Thursday, July 9, 2026 d) Thursday, July 23, 2026 Preferred Research and data analysis skills. Delta Dental of Iowa is an Equal Opportunity Employer that does not discriminate on the basis of race, sex, national origin, religion, age, disability and any other characteristic protected by applicable law. It is also the policy of Delta Dental of Iowa to take affirmative action to employ and to advance in employment, all persons regardless of their status as individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements.

Your Role The Promise Payment Integrity team leads the research and identification of financial integrity opportunities for Medi-Cal, not limited to the recoupment of provider overpayments, reinforce compliant claims payment processes, and ensure accurate revenue oversight and reconciliation. The Principal Business Analyst will report to the Director of Medi-Cal Performance Optimization. In this role you will blend deep claims data expertise with Medicaid/Medi-Cal policy know-how to deliver near-term recoveries and long-term solutions.

Join NJM Insurance Group's Medical Claim Services (MCS) team as a Business Process Analyst, where you will play a key role in driving process improvement and support business continuity and technology initiatives. This position requires subject matter expertise (SME) in Personal Injury Protection (PIP), Workers' Compensation, and/or General Claims. The ideal candidate will have a strong understanding of current business processes and the ability to identify, design, and implement effective improvements. Essential Duties and Responsibilities: Monitor and triage the BPU Support Tracker, document production issues and coordinate resolution with IT, Production Support, and external vendors. Analyze existing processes and recommend improvements to enhance efficiency and effectiveness. Collaborate with cross-functional teams to define business requirements for transformational projects, system enhancements, and defect resolutions. Conduct root cause analysis to identify process or system deficiencies and propose solutions. Maintain accurate and up-to-date process workflow documentation, i.e., Visio. Support training initiatives by identifying needs and assisting in the development of training materials. Provide regular updates to management and impacted departments on process changes and project progress. Participate in enterprise and departmental projects, contributing to business analysis and testing efforts. Required Qualifications: Experience with PIP Claims, Workers' Compensation Claims, and/or General Claims. Strong decision-making, time management, and organizational skills. Excellent verbal and written communication abilities. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio). Solid analytical and problem-solving capabilities. Ability to work independently and collaboratively in a fast-paced environment. Familiarity with business analysis and process improvement methodologies. Willingness to travel occasionally to NJM's Hammonton and Parsippany offices (less than 10%). Preferred Qualifications: Experience with systems such as ClaimCenter, OnBase, AgilePoint, Inspire, and DecisionPoint. Familiarity with Agile methodologies. Bachelor's degree or equivalent professional experience. Compensation: Salary is commensurate with experience and credentials. Pay Range: $59,745-$75,361 Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses. Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

2026 Guardian Summer Intern, AI Business Analyst Our 2026 Internship Program is a paid 10-week learning experience where you will be immersed in the daily environment of a thriving global financial services company. You will gain invaluable industry and organizational knowledge through daily business interactions and job assignments, in addition to engaging in projects that directly affect our business, interact with senior leaders in conversational settings, and network with employees and interns across our offices. This 10-week internship provides you with realistic experiences and information of what it is like to work at Guardian. Internship Dates: The internship program will run from Thursday, May 28, 2026 - Friday, August 7, 2026. We review applications on a rolling basis, and we encourage you to apply as soon as you are ready. The application window will close on Friday, November 14, 2025, at 11:59PM ET or when role(s) have been filled, whichever comes first. You are: A rising senior (graduation date of May 2027) who is fueled by collaboration, able to listen and make quick decisions and thrive in a goal-oriented environment. Location (housing is not provided): Boston, MA You have: A basic understanding of AI A major in a technology related discipline (AI, ML, Comp science related course) A strong analytics background You will: Have the opportunity to learn how technology supports Guardian's Group Benefits customer service Have the opportunity to learn and quantify Broker Plan holder interactions in Group Benefits via our digital assistant Have the opportunity to analyze and report on Generative AI based solutions in Group Benefits customer service Have the opportunity to work and learn from supportive leaders, mentors and team members across the organization who will help coach you as you develop your professional career Learn about Guardian's purpose, values, how we work, and our suite of product and service offerings Build a network of colleagues and have a sense of community with other interns and other parts of the business Think broadly and ask questions about data, facts and other information Be a self-starter - someone who enjoys “rolling up their sleeves and getting things done”, has high energy, strong work ethic, displays the ability to work independently, and is creative We offer: Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent Employee Resource Groups that advocate for inclusion and diversity in all that we do Social responsibility in all aspects of our work- we volunteer within our local communities, create educational alliances with colleges, and drive a variety of initiatives in sustainability Eligibility: Applicants must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization. F-1 visa holders with Optional Practical Training (OPT) who will require H-1B status, TNs, or current H-1B visa holders will not be considered. H1-B and green card sponsorship are not available for this position. You must be available for the full program dates of the internship program. If you have any questions regarding the application process, please feel free to email Guardian_***************. Salary Range: $20-$35 per hour Salary Range: $20.00 - $35.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our Promise At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Inspire Well-Being As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at ************************************************ Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com. Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

As a Risk Solutions Operations & Business Analyst Intern, you will support strategic initiatives and operational improvements within our insurance business. You'll work closely with cross-functional teams to analyze data, identify trends, and provide actionable insights that help drive business decisions. IN THIS ROLE, YOU WILL: * Analyze insurance data (claims, policies, customer feedback) to identify patterns and opportunities.• Support the development of dashboards and reports using tools like Excel, Power BI, or Tableau.• Participate in process improvement initiatives by mapping workflows and identifying inefficiencies.• Develop account loss trend analysis. • Ability to analyze and problem-solve.• Assist with the research and development of draft Risk Solutions support resources and reports.• Assisting Operations team with assigned projects• Complete Capstone project and presentation to senior management on a relevant Risk Solutions topic. • Create and present a final presentation for management and leadership at the close of the internship program highlighting the work you accomplished throughout the internship. WHAT YOU NEED TO APPLY: Currently enrolled in a Bachelors or advanced degree program Preferred Degrees: Business Administration, Economics, Data Analytics, Information Systems or related fields Cumulative GPA of 3.0 or higher preferred Ability to commit to a full time 10-week internship program Ability to work in the U.S. without requiring sponsorship now or in the future Strong analytical and problem-solving skills Proficiency in Microsoft Excel; familiarity with SQL, Power BI, or Tableau is a plus Strong interpersonal, verbal, and written communication skills

Join F&G as a Summer 2026 intern and gain relevant experience, professional development, and incredible networking at a growing company. The intern team member will support the IT team in SDLC, data management, or general delivery support. Duties & Responsibilities The range of tasks to be performed may include, but may not be limited to, the following: General and administrative team support tasks. Assist team members and users with problem resolution. Support teams within Agile techniques, processes, and tools. Test and document software enhancements. Work with business subject matter experts to analyze, validate, and utilize data for consumption by business stakeholders. Work with team members to create release documentation. Analyze and solve business problems. Troubleshoot applications to resolve production issues. Experience & Education Requirements Experience with using Microsoft Suite including Excel, PowerPoint, SharePoint, Outlook, and Teams. Pursuing Associate's or Bachelor's degree in computer science, Information Science, Information Systems, Computer Engineering, or Data Science, Analytics, or similar. Preferred Requirements: Willingness to learn data and software integration. Willingness to learn Agile, SQL. Skills and Abilities A successful candidate will possess the following skills and abilities: Highly motivated and curious, self-starter and team player with high energy level and willingness to take on responsibility Relationship building, collaboration, and leadership skills Strong verbal and written communication skills. Strong analytical and problem-solving skills. Ability to complete duties timely and accurately. Ability to communicate clearly, concisely, and transparently - both verbal and written. #LI-MB1 Since 1959, Fidelity & Guaranty Life Insurance Company (F&G) has offered annuity and life insurance products to those who are seeking security in retirement and protection during life's unexpected events. As an Iowa Top Workplace 1 and a proud equal opportunity employer, F&G employees are empowered, collaborative, dynamic and authentic. We believe that by embracing these values, we will continue to build and strengthen the company, while continuing to be a great place to work. Join our employee-centric hybrid work environment: fglife.com/about/culture.html 1 Des Moines Register Top Workplaces 2018-2020

Job Description Lead with insight. Shape enterprise solutions. Elevate what's possible. Rural Mutual Insurance Company is seeking a Lead Business Analyst to drive high-impact analysis across complex systems, business areas, and enterprise initiatives. In this senior-level role, you'll own requirements strategy, partner with leaders across the organization, and guide teams in delivering scalable, customer-centered solutions. This position will primarily work remotely with occasional travel to support team and business needs within the state of Wisconsin. If you enjoy solving complex problems, influencing direction, and bringing clarity to ambiguity, and you're ready to coach other analysts and shape BA standards, this is a rare opportunity to make a meaningful, organization-wide impact. Compensation: $90,000 - $110,000 yearly Responsibilities: As the Lead Business Analyst, you'll serve as the primary analytical leader on major initiatives. You'll combine strategic thinking with hands-on analysis while guiding teams, influencing decisions, and shaping how Rural Mutual delivers business and technology solutions. You will: Own end-to-end requirements strategy for high-impact or enterprise-level initiatives. Lead the analysis, design, and documentation of business requirements across complex systems and business areas. Conduct advanced data analysis using enterprise databases to investigate issues, evaluate solution options, and validate outcomes. Assess current and future-state business processes and design workflows that enhance efficiency and user experience. Build business cases supported by benefits, risks, costs, and resource considerations. Partner with business leaders to shape roadmap priorities and recommend strategic improvements grounded in operational and data insights. Facilitate requirements, planning, and decision-making sessions with stakeholders, ensuring clarity, alignment, and traceability. Collaborate with technology teams to evaluate feasibility, system impacts, and scalable solution design. Provide oversight of requirements traceability for large initiatives and ensure alignment with business and technical objectives. Support UAT strategy, test scenario development, and defect resolution for major releases. Lead incident and problem management analysis, identifying root causes and long-term solutions. Mentor Senior and mid-level BAs; elevate team standards, practices, and documentation quality. Establish and refine analysis frameworks, templates, and best practices for the BA discipline. Communicate effectively with senior leadership on risks, decisions, and strategic recommendations. Support change management and adoption activities across the organization. Qualifications: Bachelor's degree in Business Administration, Information Systems, or related field-or equivalent experience. 5+ years of progressive BA experience, including work on complex or enterprise-level projects. Proven experience leading requirements, mapping complex processes, and performing advanced data analysis. Strong understanding of project management methodologies and SDLC practices. Demonstrated success partnering with senior leaders and cross-functional stakeholders. Advanced analytical and critical-thinking skills. Strong leadership capabilities and experience mentoring other analysts. Executive presence and comfort when presenting to senior leadership. Expertise in business analysis methods, data interpretation, and process modeling. A steady hand when navigating ambiguity and the ability to create clarity where none exists. A track record of influencing decision-making and driving results. About Company What You'll Love About Rural Mutual Insurance: We are a leading property and casualty insurance company based in Wisconsin, well known for our financial strength and longevity in the insurance industry. Our reputation in the marketplace ensures stability and opens up numerous growth opportunities for our employees. We created a welcoming place to work with friendly and professional leadership. We are known for the great care we take with our staff, our agents, and our customers. We are passionate and determined about delivering the best customer service, preserving insurance industry knowledge, and making a difference through the work that we do. We believe in a healthy work/life balance and, to that end, offer a competitive and comprehensive compensation package including health, dental, life, LTD, and vision insurance as well as an employee bonus plan, matching 401(k) plan, and generous time off benefits.

Company:Oliver WymanDescription: The Actuarial Consulting Practice of Oliver Wyman advises clients across a broad spectrum of risk management issues. We are a rapidly growing practice with offices across the globe. Our actuaries hold the highest professional qualifications and are nationally recognized as experts in their field(s). We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist clients in evaluating and addressing risk. Our solutions help clients manage and prepare for the potential financial consequences of uncertain future events. We bring a combination of broad-based expertise with specialized knowledge of specific risks, allowing us to provide independent, objective advice in the three primary areas of risk: healthcare, life and annuity, and property and casualty. Oliver Wyman provides customized actuarial services and strategic insight, supporting clients as they strive to exceed their business objectives. Our exceptional client and employee retention exemplify our commitment to relationships built on trust, responsiveness, and clear communication. The Property and Casualty Consulting Practice assists insurance companies, self-insured corporations, government entities and other organizations with all aspects of managing property and casualty insurance exposures. We guide P&C clients on their qualitative and quantification of risk and loss exposures, and offer advice on a range of issues, from external business strategy and internal risk management to economic capital modeling and new product development. Job Description Job Title: Principal - Property & Casualty Office/Regions available: Northeast Region Reports to: Global Strategy & Innovation Leader and Region Leader Oliver Wyman is currently seeking an experienced consultant to join the Property & Casualty Actuarial Consulting Practice as a Principal. The successful candidate will partner with the region leader to develop and implement a business development plan that strategically leverages the region's colleagues and the firm's full suite of offerings to grow the business. The candidate will also have significant impact on the engagement and interaction with Oliver Wyman's clients, which include self-insured corporations, captive insurance companies, (re)insurers, investment firms, state regulators, and healthcare providers. The successful candidate will be responsible for but not limited to the following. Own the business development plan and revenue target for the relevant P&C region with a focus on large account pursuits. Supervise business development collaboration with senior managers and Principals while establishing and maintaining knowledge of BD-related engagements across the P&C Practice (e.g., pipeline, marketing content, expertise, etc.). Work within the Global Strategy & Innovation team to create and deliver content for monthly updates of business development activity by region, keeping the business leaders updated on activity. Work collaboratively within the Global Strategy & Innovation team, and with others across the P&C Actuarial group to develop and enhance the team's strategies for business growth, new business and practice creation, solution development and sales, and service delivery refinement. Identify and encourage the development of subject matter experts in their chosen fields. Review and validate client deliverables, ensuring technical accuracy and integrity on various analyses, templates, and exhibits. Mentor staff, fostering career and professional growth. Prepare and deliver high-quality exhibits and written reports to effectively present findings and recommendations to clients. Develop and strengthen client relationships and drive business development activities, including guiding the preparation of proposals and presentations for prospective clients. Qualifications and Desired Skills Demonstrated ability to lead and manage relationships with clients. 10+ years of consulting experience focused on Property and Casualty clients, including self-insureds, captives, and (re)insurers. Strategic thinker, who brings creative solutions and drive to create new business opportunities and grow existing practices Exceptional organizational skills, with proven ability to prioritize and manage multiple projects in a fast-paced work environment. Excellent written and verbal communication skills, with the ability to build strong relationships with clients, colleagues, and industry stakeholders. Proven ability to foster a culture of inclusiveness, innovation, and continuous improvement within the practice and across the broader organization. Willingness to travel as needed to support client engagements and business development activities. Self-motivated, self-directed, and proactive with a demonstrated ability to develop client-oriented solutions. Collaborative team player capable of working effectively in a cross-functional environment. ACAS/FCAS credentials beneficial, but not required Why Work for Us The Actuarial Practice of Oliver Wyman seeks to invest in its people by fostering a safe and inclusive environment, respecting and welcoming different perspectives, promoting an ownership culture, providing opportunities for individuals to develop their personal brand, and celebrating successes and rewarding performance. There are employee groups for: the LGBT+ community, racially and ethnically diverse employees, women, family life, introverts, and veterans of military service at Oliver Wyman. Oliver Wyman offers a performance-based pay program that rewards colleagues for the contributions they make to our business results, including year-end bonuses based on personal and corporate performance. We also offer an impressive array of benefits. Explore all the benefits offered at US Benefits | Marsh McLennan. For more information, please visit our website at ****************************** About Oliver Wyman Oliver Wyman is a global leader in management consulting. With offices in more than seventy cities across thirty countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has 7,000 professionals around the world who collaborate with clients to optimize their business, improve their operations, and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC]. For more information, visit ******************** Follow Oliver Wyman on X @OliverWyman. Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting ************. The applicable base salary range for this role is $188k -$400k. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.The Actuarial Practice of Oliver Wyman advises clients across a broad spectrum of risk management issues. We are a rapidly growing group with offices expanding across the globe. Our actuaries hold the highest professional qualifications and are nationally recognized as experts in their field(s). We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist clients in evaluating and addressing risk. Our solutions help clients manage and prepare for the potential financial consequences of uncertain future events. We bring a combination of broad-based expertise with specialized knowledge of specific risks, allowing us to provide independent, objective advice in the three primary areas of risk: healthcare, life and annuity, and property and casualty.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Implements change management projects including stakeholder management, leadership alignment, organizational development, and culture. Creates content and disseminates business communications to employees on multiple platforms. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Partners across the enterprise to design and deliver cross-functional change management solutions to improve business results. Owns and leads large-scale, complex change initiatives impacting multiple Operations and Underwriting teams and/or other business areas. Triage new communication and training requests to determine if training, communication or change management intervention is required. Utilizing the approved methodology, assesses stakeholders, impact, change drivers and barriers to change to determine risk and risk mitigation processes. Identifies and mitigates integration risks and issues. Under minimal or no technical direction, drafts business communications on behalf of Operations Senior Leaders targeted at internal audiences and executive stakeholders. Drafts, edits and ensures accurate distribution of brand-compliant announcements across functions. Demonstrates consistent use of brand templates, alignment to corporate guidelines and communication protocols and rules of engagement. Collaborates with all levels of Operations Leaders, HR Business Partners, Corporate Communications and UWS/Field Operations Leaders to facilitate process for leaders to model and implement changes needed to support adoption or improve functional performance. Designs and formalizes process and governance for Operations Service Delivery and Underwriting Change Management. Measures change process and effectiveness of communication based on stakeholder feedback and surveys. Analyzes data and trends to determine business readiness and if solution had desired impact. Identify opportunities for improvement, communicate results to stakeholders and act on lessons learned. May perform additional duties as assigned. Reporting Relationship Typically Director or above Skills, Knowledge & Abilities Advanced expertise in change management and communication theories, principles, and best practices. Experience successfully designing and leading change management activities. Expert business acumen with ability to effectively develop and implement strategies that support business objectives for Underwriting and Operations. Excellent writing and editing skills and ability to translate technical and/or complicated information into clear, concise messages that are appropriate for the targeted audience. Solid project management, organization, and planning skills with the ability to manage multiple projects effectively in a fast-paced environment. Strong interpersonal, communication and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners. Highly collaborative and comfortable navigating organizational dynamics. Ability to exercise independent judgment and make critical business decisions effectively within scope of authority. Solid knowledge of Microsoft Office applications especially Word, PowerPoint and Excel. Education & Experience Bachelor's Degree in English, Journalism, Communications, Change Management, or related discipline; or equivalent work experience. Master's degree preferred. Typically, 5 - 8 years communications and change management experience Prosci Certification preferred. Previous insurance industry experience required #LI-Hybrid #LI-DM1 In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

We have an exciting opportunity in the newly created role of Process Improvement Analyst III/Salesforce Product Manager Support that will focus primarily in supporting the Group instance of Salesforce! This unique role will apply PIA skills and practices but have alignment with the Agile train to support the system business owner in prioritizing and managing ongoing Salesforce development for Group - driving progress, efficiency & results to support the organization. You are Process oriented & operational effectiveness/efficiency mindset. Well versed in analytical skills and can simultaneously maintain detail oriented & strategic views. A team player with proven track record to foster and manage working relationships within a matrixed environment. Proactive to problem-solving. You will Be a peer to other Process Improvement Analysts who approach their role with an operational efficiency and process/tech change readiness approach but has an initial specialized focus on supporting Product Manager type activities for the Group instance of Salesforce. Support your leader, the system owner, and in collaboration with other Agile Train partners, in coordinating sizing, planning & prioritization, new feature & acceptance criteria creation, monitoring JiraAlign/development progress, UAT/Release business testing coordination and size/scope/timeline management. Represent Distribution but take a Group-wide view with a focus on delivering the highest value development in business-aligned timeframes, effectively and efficiently, to support Group success overall. You have Bachelor's degree or related experience. Solid experience working with end users and leadership to observe and/or gather and assess business needs, with demonstrated ability to translate needs effectively between Business Areas & and Agile/IT resources. Solid project/task management ability and aptitude for quickly learning new technologies and processes. Strength in dealing with ambiguity and change & agility in prioritizing multiple tasks, responding rapidly to changing priorities, working within tight deadlines in a fast-paced environment, with a positive outlook. Strong influencing and communication skills. Salesforce knowledge/experience (++ for certification). Agile (SAFe or other Methodology) experience (++ for certification). Location This position is a Flex 2 category requiring 2 days a week in office if you are within a commutable distance of a Guardian office. Qualified internal applicants will be considered regardless of location. Salary Range: $67,450.00 - $110,815.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our Promise At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Inspire Well-Being As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at ************************************************ Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com. Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.