ESIS Claims Specialist, AGL
Chubb job in Overland Park, KS
ESIS - Auto, general & liability (AGL)
Claims Representative
ESIS recognizes each risk management program is unique, and we are committed to providing consultative and innovative solutions to drive superior results. Our culture and vision enables us to effectively operate as an extension of our clients' risk management program, aligning combined goals to form a collaborative partnership.
We recognize our clients' desire to do things differently, and we are confident that our integrated approach will deliver better overall results. ESIS' specialized claim intervention strategy integrates an effective deployment of resources and appropriate actions, which are essential to our success
ESIS, Inc. (ESIS) provides sophisticated risk management services designed to reduce claims frequency and loss costs. ESIS, the Risk Management Services Company of Chubb, provides claims, risk control & loss information systems to Fortune 1000 accounts. ESIS employs more than 1,500 professionals in nine regional centers and 15 major claims offices, as well as local representatives in select jurisdictions. We take our fiduciary responsibilities seriously and are proud to manage over $2.5 billion of customer losses and over 320,000 new claims annually. We specialize in large accounts which have multi-state operations. For information regarding ESIS please visit *************
Summary:
ESIS is seeking an experienced Auto, General & Liability (AGL) Claims representative for the Overland Park, KS office. The person in this role will handle and maintain all AGL claims and file reviews under general supervision of a supervisor and as part of the ESIS team.
KEY OBJECTIVE:
Under the direction of the Claims Team Leader investigates and settles claims promptly, equitably and within established best practices guidelines.
MAJOR DUTIES & RESPONSIBILITIES:
Duties include but are not limited to:
Under limited supervision, Receives assignments and reviews claim and policy information to provide background for investigation and may determine the extent of the policy's obligation to the insured depending on the line of business.
Contacts, interviews and obtains statements (recorded or in person) from insureds, claimants, witnesses, physicians, attorneys, police officers, etc. to secure necessary claim information.
Depending on line of business may inspect and appraise damage for property losses or arranges for such appraisal.
Evaluates facts supplied by investigation to determine extent of liability of the insured, if any, and extend of the company's obligation to the insured under the policy contract.
Prepares reports on investigation, settlements, denials of claims, individual evaluation of involved parties etc.
Sets reserves within authority limits and recommends reserve changes to Team Leader.
Reviews progress and status of claims with Team Leader and discusses problems and suggested remedial actions.
Prepares and submits to Team Leader unusual or possible undesirable exposures.
Assists Team Leader in developing methods and improvements for handling claims.
Settles claims promptly and equitably.
Obtains releases, proofs of loss or compensation agreements and issues company drafts in payments for claims.
Informs claimants, insureds/customers or attorney of denial of claim when applicable.
Qualifications
MINIMUM REQUIREMENTS:
Technical claims knowledge and competence as evidenced by a minimum of 2 years claims handling experience in specific line of business (Auto & General Liability). Experience within a TPA environment strongly preferred. Required to obtain specific state licenses.
Knowledge of coverages; along with a good understanding of applicable legal principles.
Knowledge of auto liability cost containment programs and proven account management skills a must.
Excellent communication, negotiation and interpersonal skills to effectively interact with all levels of an organization both internal and external.
Strong analytical and problem solving ability.
Demonstrated ability to provide consistent superior service to customers.
An applicable resident or designated home state adjuster's license is required for ESIS Field Claims Adjusters. Adjusters that do not fulfill the license requirements will not meet ESIS's employment requirements for handling claims. ESIS supports independent self-study time and will allow up to 4 months to pass the adjuster licensing exam.
Auto-ApplyESIS Claims Representative, WC
Chubb job in Overland Park, KS
Are you ready to make a meaningful impact in the world of workers' compensation? Join ESIS, a leader in risk management and insurance services, where your skills and talents can help us create safer workplaces and support employees during their times of need. At ESIS, we're dedicated to providing exceptional service and innovative solutions, and we're looking for passionate individuals to be part of our dynamic team. If you're eager to advance your career in a collaborative environment that values integrity and growth, explore our exciting workers' compensation roles today and discover how you can contribute to a brighter future for employees everywhere!
The Claims Representative, under the direction of the Claims Team Leader, will play a vital role in investigating and managing claims promptly and equitably, in line with established best practices.
Key Responsibilities:
Conduct thorough investigations by reviewing claims and policy information to assess the extent of the policy's obligation to the insured.
Contact and interview insured individuals, claimants, witnesses, healthcare providers, attorneys, law enforcement, and other relevant parties to secure necessary claim information.
Prepare detailed reports on investigations, settlements, claim denials, and evaluations of parties involved.
Set reserves within your authority limits and recommend reserve adjustments to the Team Leader.
Regularly review claim progress with the Team Leader, identifying challenges and suggesting possible solutions.
Prepare and present for review any unusual or potentially undesirable exposures to the Team Leader.
Collaborate on developing improved methods for handling claims and ensuring a timely and equitable settlement process.
Obtain necessary documentation, including releases, proofs of loss or compensation agreements, and process claim payments efficiently.
Qualifications
2+ years of experience in handling workers' compensation claims, evidenced by career progression in your current or a similar organization.
Ability to work independently with limited supervision while demonstrating sound judgment.
Technical knowledge of claims handling processes and terminology.
Excellent communication and interpersonal skills to interact positively with claimants, customers, brokers, attorneys, and other stakeholders.
Comprehensive knowledge of the company's products, services, coverage's, and policy limits, alongside a solid understanding of claims best practices.
Exceptional customer service skills and the ability to manage sensitive claims with care.
Auto-ApplyVP Liability Underwriting Officer
Overland Park, KS job
128865 Zurich North America is currently looking for an experienced VP Liability Underwriting Officer. This position reports to the VP Casualty Lines, Underwriting Officer and our preference is for the individual to be located in any of our offices in the United States on a hybrid basis.
The VP Liability Underwriting Officer is a key role responsible for guiding Zurich North America's liability underwriting strategy and execution. This role leads a team of underwriters and is responsible for setting, maintaining, and evolving underwriting standards, guidelines, appetite, and authority levels. The role ensures disciplined underwriting practices and drives portfolio strategy and performance management.
This leader will apply deep liability expertise to develop and implement strategies for our Commercial General Liability and Excess portfolio. Working closely with Global colleagues and Business Unit Heads of Underwriting, this leader will deliver actionable insights, technical underwriting strategies, and pricing approaches that support financial objectives and strengthen portfolio quality.
We are seeking a results-oriented professional with strong influencing skills and the ability to translate data and market trends into clear, executable plans. This leader will be proactive and solutions-oriented, driving modernization of underwriting capabilities through transformation initiatives. They will balance strategic vision with practical execution to deliver measurable impact across the organization.
Key Accountabilities:
+ Shape portfolio performance by defining strategies, identify trends, support pricing adequacy, and drive profitability frameworks
+ Lead the delivery of underwriting direction to enable successful Commercial GL and Excessunderwriting to achieve financial objectives in North America.
+ Drive profitable growth by providing business unit support for developing, implementing and monitoring business unit portfolio strategies.
+ Develop, negotiate and implement strategic operational plans aligned with BU goals; provide input to Commercial GL and Excess underwriting strategies for all North American portfolios with Commercial GL and Excess exposures.
+ Anticipate and assess long-term opportunities and risks associated with external market shifts, looking forward 5+ years.
+ Determine emerging issues relevant to current and future needs and ensure strategies, programs, processes incorporate these insights.
+ Ensure governance and alignment of policy, procedures and operating standards is completed for area of responsibility.
+ Optimize resource allocation and champion products, projects, investments in Commercial GL and Excess that meet business unit needs.
+ Evaluate underwriting activities to identify strategic risks and compliance issues.
+ Lead risk assessment for their area of responsibility and escalate potential issues to higher management.
+ Drives consistency and enhance underwriting standards across the Commercial GL and Excess Lines of Business to maintain or improve underwriting performance.
+ Promote a rigorous underwriting process and procedure monitoring system.
+ Provide effective leadership and management of Underwriting people resources: pursuing active talent management, driving capability development and creating a high-performance culture.
+ Oversees framework for underwriting decisions e.g. authority grants, referrals, technical underwriting reviews.
+ Guide design and implementation of rating and pricing tools and methodologies.
+ Provides strategic underwriting insight for tools development and modernization.
+ Develop and maintains strategic partnerships both internally and externally to advance business objectives.
+ Leads LoB underwriting strategy for product development in collaboration with business units and the Product Management.
+ Drive standardization and simplification of products, processes and tools across the LoB.
+ Identify Commercial GL and Excess training opportunities and assists with facilitation of Commercial GL and Excess training framework.
+ Oversees underwriting engagement with industry and regulatory bodies.
Basic Qualifications:
+ Bachelors Degree and 10 or more years of experience in the Operations area AND
+ Experience working globally or internationally with underwriting partners
+ Supervisory or management experience
PreferredQualifications:
+ CPCU
+ Technical knowledge and multi-level leadership skills reflective of a practitioner who has been operating at a senior underwriting level or manager role
+ Track record of fostering business improvement and delivering change in a complex insurance environment
Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us.The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $197,800.00 - $324,000.00, with short-term incentive bonus eligibility set at 25%.
We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]
**Why Zurich?**
At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500 .
Join us for a brighter future-for yourself and our customers.
Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
Zurich complies with 18 U.S. Code § 1033.
**Please note:** Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.
Location(s): AM - Rocky Hill, AM - Atlanta, AM - Boston, AM - Chicago, AM - Dallas, AM - Houston, AM - Los Angeles, AM - New York, AM - Overland Park, AM - Philadelphia, AM - San Francisco, AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-AK1 #LI-EXECUTIVE #LI-HYBRID
EOE Disability / Veterans
Client Relationship Analyst
Leawood, KS job
Client Relationship Analysts provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs.
DUTIES and RESPONSIBILITIES:
CLIENT SUPPORT
Provide service coverage for a FA/PWA/team including:
* Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships
* Executing money movement transactions at the request of the client and/or FA/PWA
* Answering general non-investment related questions concerning client accounts, including relaying stock positions and providing account balances (e.g., funds due and margin debit)
* Enter profile information or pre-fill account documentation on client accounts and/or documents in aa clerical capacity at the direction of the client and/or FA/PWA
* Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization)
* Assist FAs/PWAs/teams in a clerical capacity with research relating to investment portfolio holdings, performance reporting, etc. and preparing materials for client meetings using firm approved systems
* Assist with data entry for key client needs such as new account opening and financial planning at the direction of the FAs/PWAs/teams
* Supporting the FAs / PWAs / teams' marketing strategy (e.g., website maintenance)
* Assist FAs / PWAs/ teams in delivering against their business plan and client service model
* Remaining current on all policies, procedures and new platforms
* Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management
ADMINISTRATIVE SUPPORT:
* Answering inbound phone calls or making outbound calls (e.g., scheduling follow-up calls with
FAs/PWAs/teams as needed)
* Managing the calendar including coordinating meetings or events with logistics such as material
prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials)
* Maintaining travel itineraries, preparing expense reports and managing the reimbursement process
* Assisting with general in-office support functions such as copying, filing and scanning documentation
* Preparing and submitting expense reports for processing at the direction of the FA/PWA
EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:
Education and/or Experience
* High School Diploma/Equivalency
* College degree preferred
* Industry experience is a plus
* Willingness to obtain Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)
Knowledge/Skills
* Detail orientated with superior organizational skills and ability to prioritize
* Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint)
* Exceptional writing, interpersonal and client service skills
* Strong time management skills
* Team player with the ability to collaborate with others
* Ability to work in a fast-paced, evolving environment
* Adaptable and ability to multi-task
* Goal oriented, self-motivated and results driven
Reports to:
* Business Service Officer
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Auto-ApplySales Representative, Life Insurance
Overland Park, KS job
Details
Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.
Role: Life Insurance Sales Agent Employment Type: Full Time Work Arrangement: Field Role Career and Opportunity: Kemper is a diversified insurance holding company. We are firmly committed to servicing the insurance needs of modest-income families. Our strength lies within our dedication to frequent personal visits with our customers in their homes for premium collection and other service needs. You'll start with a paid license preparation/training period! As an Insurance Sales Agent, you will begin with an already existing book of business and have the exciting opportunity to grow the business through your work and dedication. Are you passionate about serving the under-served? This career could be for you! Our Agents gain personal satisfaction and prestige in the community by performing meaningful work to help our clients protect the ones they love and the things they own. With a pay for performance compensation model, Agents have a chance to write their own paycheck with increasing income opportunity as skills and knowledge grow. Superior performance is recognized through awards, prizes, and trips. Benefits: Kemper offers competitive benefits including Group Life Insurance, Major Medical & Dental, Short-term & Long-term disability, 401(k) with company match, Paid Vacation, Employee Stock Purchase Program. Responsibilities: Agents are set up for success by being assigned a territory (called an agency) with an established book of in-force business. Day to day activities:
Conducting sales presentations, recommending products, closing sales, and using our Customer Care Sales Model
Continuously prospecting for sales opportunities
Collecting premiums from policyholders, based on a pre-arranged schedule
Responding promptly to policyholder service requests such as beneficiary changes, claims, loans, etc.
Appropriately keeping records, accounting for money collected, and processing paperwork
Our agents are expected to:
Increase the agency size
Build strong working relationships with customers
Devote whatever time is necessary to fulfill the responsibilities of the position
Commit to ongoing development of knowledge and skills
Minimum qualifications:
Customer service experience
The ability to visit customers and prospects door-to-door
Must be at least 18 years of age
Valid driver's license with 100k/300k auto insurance coverage
Dependable vehicle as daily travel is required
Ability to pass a background check, motor vehicle report check and drug screening
Authorized to work in the United States
Preparation:
Licensing -We provide assistance and guidance to those who are preparing to sit for licensing exams.
Basic Training - New agents complete a basic development program that includes self-study, classroom time, role-play, and extensive fieldwork.
On-the-job training allows new agents to earn a paycheck while learning their profession
Opportunity is knocking. Don't let it pass you by!
Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.
Auto-ApplyComplex Claims Consultant - Aging Services/Medical Malpractice
Overland Park, KS job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA is a market leader in insuring skilled nursing, assisted living and independent living facilities and this role will support the business and interact closely with internal business partners such as Underwriting, to share claim insights that aid in good underwriting decisions.
Our Healthcare Claims team is seeking a Complex Claims Consultant to support our Aging Services segment. This individual contributor role is responsible for the overall investigation and management of Aging Services claims in multiple states. Recognized as a technical expert in the interpretation of complex or unusual policy coverages in area of expertise. Under general management direction, works within assigned limits of broad authority on assignments requiring a high degree of technical complexity, coordination and excellent customer service.
This position enjoys a flexible, hybrid work schedule and is available in any location near a CNA office.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
* Manages an inventory of highly complex commercial claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits.
* Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively, achieving quality and cycle time standards, providing timely updates and responding promptly to inquiries and requests for information.
* Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters, estimating potential claim valuation, and following company's claim handling protocols.
* Leads focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim.
* Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority.
* Establishes and manages claim budgets by achieving timely claim resolution, selecting and actively overseeing appropriate resources, authorizing expense payments and delivering high quality service in an efficient manner.
* Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Claim, Recovery or SIU resources for further investigation.
* Achieves quality standards by appropriately managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely.
* Keeps senior leadership informed of significant risks and losses by completing loss summaries, identifying claims to include on oversight/watch lists, and preparing and presenting succinct summaries to senior management.
* Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business.
* Mentors, guides, develops and delivers training to less experienced Claim Professionals.
May perform additional duties as assigned.
Reporting Relationship
Typically Director or above
Skills, Knowledge & Abilities
* Thorough knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices.
* Strong communication and presentation skills both verbal and written, including the ability to communicate business and technical information clearly.
* Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems.
* Strong work ethic, with demonstrated time management and organizational skills.
* Ability to work in a fast-paced environment at high levels of productivity.
* Demonstrated ability to negotiate complex settlements.
* Experience interpreting complex commercial insurance policies and coverage.
* Ability to manage multiple and shifting priorities in a fast-paced and challenging environment.
* Knowledge of Microsoft Office Suite and ability to learn business-related software.
* Demonstrated ability to value diverse opinions and ideas.
Education & Experience
* Bachelor's Degree or equivalent experience. JD a plus.
* Typically a minimum six years of relevant experience, preferably in claim handling and litigation. Prior negotiation experience.
* Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable
* Professional designations preferred (e.g. CPCU)
#LI-KP1
#LI-Hybrid
In Illinois/New York/California, the average base pay range for a Complex Claims Specialist/Consultant is $83,000 to $160,000. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
Auto-ApplyIntern
Kansas City, MO job
Responsibilities:
Gain industry and organizational knowledge through daily business interactions and job assignments.
Develop business, financial and analytical skills needed for career in global wealth management and financial services.
Provide marketing and sales support to branches and their teams.
Perform market research.
Gain exposure to wealth management business, products, services and clients' financial needs.
Requirements:
High school diploma required. In pursuit of college degree preferable.
At least 18 years of age.
Internships are intended to be positions that are for limited duration, with a maximum duration ten months.
Strong desire to gain further understanding of the global wealth management business.
Effective communication and interpersonal skills (both written and verbal)
Ability to work on a team.
Strong analytical skills and ability to interpret.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Auto-ApplyComplex Claims Consultant - Professional Liability (Real Estate)
Overland Park, KS job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA insures a wide variety of business professionals through its Real Estate Errors and Omissions insurance program, including but not limited to real estate agents, brokers, appraisers, commercial agents, leasing agents, mortgage brokers, and property managers.
This individual contributor position works under general direction, and within broad authority limits, to manage professional services claims with high complexity and exposure for real estate claims. Responsibilities include the coordination of all claim resolution activities in accordance with company protocols, while achieving quality and customer service standards. Position requires regular communication with customers and insureds and may have regional, industry segment or company-wide scope of responsibility.
Ideal candidates are seasoned in professional liability claims handling and possess exceptional communication and negotiation skills, coupled with the ability to simplify complex legal and financial concepts. This individual demonstrates emotional maturity, remains calm under pressure, and excels at building strong relationships. They approach claims with a practical, business-focused mindset, educating and guiding insureds toward cost-effective resolutions.
This position enjoys a flexible, hybrid work schedule and is available in any location near a CNA office.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
* Manages an inventory of highly complex professional services claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits.
* Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively, achieving quality and cycle time standards, providing timely updates and responding promptly to inquiries and requests for information.
* Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters, estimating potential claim valuation, and following company's claim handling protocols.
* Leads focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim.
* Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority.
* Establishes and manages claim budgets by achieving timely claim resolution, selecting and actively overseeing appropriate resources, authorizing expense payments and delivering high quality service in an efficient manner.
* Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Claim, Recovery or SIU resources for further investigation.
* Achieves quality standards by appropriately managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely.
* Keeps senior leadership informed of significant risks and losses by completing loss summaries, identifying claims to include on oversight/watch lists, and preparing and presenting succinct summaries to senior management.
* Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business.
* Mentors, guides, develops and delivers training to less experienced Claim Professionals.
May perform additional duties as assigned.
Reporting Relationship
Typically Director or above
Skills, Knowledge & Abilities
* Thorough knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices.
* Strong communication and presentation skills both verbal and written, including the ability to communicate business and technical information clearly.
* Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems.
* Strong work ethic, with demonstrated time management and organizational skills.
* Ability to work in a fast-paced environment at high levels of productivity.
* Demonstrated ability to negotiate complex settlements.
* Experience interpreting complex professional services insurance policies and coverage.
* Ability to manage multiple and shifting priorities in a fast-paced and challenging environment.
* Knowledge of Microsoft Office Suite and ability to learn business-related software.
* Demonstrated ability to value diverse opinions and ideas.
Education & Experience
* Bachelor's Degree or equivalent experience.
* Typically a minimum six years of relevant experience, preferably in professional liability claim handling.
* Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable.
* Prior negotiation experience.
* Professional designations preferred (e.g. CPCU).
#LI-KP1
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
Auto-ApplyUnderwriting Director, Ocean Marine
Overland Park, KS job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
JOB DESCRIPTION:
As the Underwriting Director for the Ocean Marine Northeast market, you will lead and direct an underwriting group while being accountable for business results through overall management, profitability, and business development of a book of business. In conjunction with senior management, you will work within the highest limits of authority, have regional, industry segment or company-wide scope of responsibility.
This position will be located and work on a hybrid capacity from our offices in either New York or Kansas.
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
1. Directs the work activities and has full management responsibility for the performance and development of subordinate staff in accordance with corporate strategic direction.
Coaches, leads and develops underwriters and directs the development of underwriting training.
2. Participates with senior management in the development and implementation of underwriting policy, marketing and business strategy.
3. Develops and implements operating plans for enhancing the business and meeting strategic objectives.
4. Reviews and directs the application of underwriting policy and pricing for all risks within an assigned book of business.
5. May market products and services through agencies or through the brokerage community.
6. Develops and maintains agency and/or broker relationships to ensure positive and profitable outcomes.
7. Reports business progress to senior management.
8. Keeps current on state/territory issues and regulations, industry activity and trends. May represent the company in industry trade groups.
Reporting Relationship
AVP or above
Skills, Knowledge and Abilities
1. Ability to effectively lead, coach and develop an underwriting group.
2. Excellent communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners.
3. Senior level technical and business management acumen, underwriting skill and knowledge of insurance and underwriting principles, practices and procedures.
4. Excellent analytical and problem-solving skills, with the ability to manage multiple projects and teams.
5. Ability to deal with ambiguous situations and issues.
6. Creativity in resolving unique and challenging business problems.
7. Ability to achieve results by taking a proactive long-term view of business goals and objectives.
8. Knowledge of Microsoft Office Suite and other business-related software.
Education and Experience
1. MBA or its equivalent in experience. Professional designations preferred.
2. Typically, a minimum of ten years of underwriting experience with a proven track record of results.
#LI-MA1
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
Auto-ApplyESIS Claims Team Leader, AGL
Chubb job in Overland Park, KS
KEY OBJECTIVE:
Supervises and directs the activities of Claims Representatives in the investigation and settlement of claims to assure prompt, efficient and fair claims services.
MAJOR DUTIES & RESPONSIBILITIES:
Reviews initial notice of claim, determines extent and validity of coverage, and screens for qualification for flow process. Determines measures to be taken in absence of coverage or questionable cases.
Assigns work to subordinate Claims Representatives. Determines and delegates settlement authority to Claims Reps, in conjunction with Claim Vice President or Unit Manager. Retains higher settlement authority beyond scope of subordinates; may directly settle such cases. Refers cases beyond scope of authority to Unit Managers.
Supervises investigations, and oversees settlement or disposition of claims by assuring prompt contact of insureds and claimants, timely investigation, and equitable settlement.
Establishes loss reserves to reflect probable Company obligation; and reviews and modifies reserves as necessary.
May directly settle claims, depending on office size, territory, and workload. Evaluates work of subordinate Claims Reps on open cases, or at periodic intervals. Provides direction and counsel by identifying areas of improvement needed.
Initiates proceedings for subrogation or recovery. On cases in suit, contacts and directs the activities of Claims Attorney. Negotiates and authorizes settlement.
Participates in human resources processes affecting subordinates in assigned unit, conducts Performance Evaluations, implements training and development. Participates in salary administration process. Responsible for recruitment and staffing of unit as vacancies occur.
High level of technical claims knowledge and competence as evidenced by a minimum of 7 years claims handling experience.
Multiple jurisdictional claims handling experience with the requisite Adjuster Licenses desired
Ability to plan, organize and implement general business and personnel management practices as evidenced by successful completion of management and technical programs, completion of college level curriculum or equivalent related practical work experience.
Ability to lead change by addressing points of resistance at the team and/or individual level. The ability to independently evaluate and implement claims management Best practices through coaching, training and mentoring.
Demonstrates an understanding of team building theory and the techniques of continuous quality improvement and how they apply to ongoing activities.
Strong leadership skills including the ability to coach, develop and lead team members towards successful attainment of goals and objectives
Excellent communication, negotiation and interpersonal skills to effectively interact with all levels of an organization both internal and external.
Strong analytical and problem solving ability.
Demonstrated ability to provide consistent superior service to customers.
Act as a role model for the unit or office, taking on the work that others avoid and holding self and others accountable for high personal standards.
ESIS, a Chubb company, provides claim and risk management services to a wide variety of commercial clients. ESIS' innovative best-in-class approach to program design, integration, and achievement of results aligns with the needs and expectations of our clients' unique risk management needs. With more than 70 years of experience, and offerings in both the U.S. and globally, ESIS provides one of the industry's broadest selections of risk management solutions covering both pre- a
Auto-ApplyPrograms Claims Client Executive
Lenexa, KS job
At AIG, we are reimagining the way we help customers to manage risk. Join us as Programs Claims Client Executive to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
The Programs Claims Client Executive is the key enabler to promoting AIG Claims as a competitive differentiator by providing local resolution of complex claims issues and offering clients and brokers access to claims senior management within the Programs and Captives spaces. The position will partner closely with AIG Programs and Captives production staff and their clients, TPAs and AIG Claims staff to bring in new business and renew existing.
* Establish and enhance claims relationships with program and captive customers and insureds through pre-bind, onboarding and in-force servicing.
* Facilitate resolution of significant claims issues across all lines of business that are escalated to underwriting management.
* Participate in Programs and Captives senior leadership meetings, coordinate connections between underwriting and AIG Claims, and provide input and deliver on strategic goals for business partners.
* Manage relationships across multiple constituencies in the claims process including internal and external business production staff, TPAs, AIG Claims, and multiple AIG functional areas.
What you'll need to succeed
* A strong understanding of commercial insurance process, exceptional customer service and communication skills.
* A proven track record of technical claims skills and influence management of non-direct reports..
* Strong, rational decision-making capability and ability to work with colleagues at all levels.
* Bachelor's degree or equivalent experience; a Juris Doctor is a plus.
Ready to make a bigger impact? We look forward to reviewing your application.
#LI-SR1 #claimsprofessionals #InsuranceJobs #InsuranceCareers
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************.
AIG reserves the right to conduct a criminal background check, tailored to the requirements of a job, after a conditional employment offer is made. Unless otherwise required by law, AIG does not automatically exclude any applicant with a criminal conviction for a job or class or jobs. For more information about Philadelphia law specifically, copy and paste the following link within your browser: ***********************************************************************
Functional Area:
CL - Claims
AIG Claims, Inc.
Auto-ApplyUnderwriting Trainee, Ocean Marine
Overland Park, KS job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
JOB DESCRIPTION:
CNA's Underwriting Trainee Program offers a rewarding career path for individuals interested in working for a company that provides hands-on experience and unique opportunities. As an Underwriting Trainee, you will have access to professional skills development, productivity courses and much more. Our curriculum provides:
* Instruction in insurance basics; underwriting, professional, sales and marketing skills.
* Technical training within discipline(s) and deeper knowledge of the broader industry.
* A combination of on the job and virtual training.
* Exposure to multiple lines of business and industry segments through a formal mentoring program.
* Instructor-led training, testing, self-study courses, Web-based training and practical application.
* A working relationship with critical enterprise-wide support functions.
* A unique opportunity to interact with senior leadership.
We offer an opportunity for you to work with other underwriting, risk control and claim consultants to meet the evolving insurance needs of our clients. CNA's underwriters are responsible for selecting and pricing risks that have profit potential. The process requires underwriters to evaluate a business by reviewing industry, business, and government data, then deciding whether to accept or decline the risk. The underwriter is also responsible for pricing, as well as maintaining a steady flow of new and renewal business. Our effective career pathing programs, including our leadership tracks, offer you the opportunity to grow your career at CNA.
CNA boasts a diverse network of more than 6,000 professionals with eight Employee Resource Groups (ERGs) including: Advocacy for Visible & Invisible Disabilities (AVID), Asian Professionals for Excellence (APEX), Empowering Black Professionals (EBP), Generational Perspectives (GP), Organization of Hispanics and Latine Americanos (¡OHLA!), Pride, Women Impacting Leadership (WIL), and Veterans.
Knowledge, Skills & Experience:
* Bachelor's degree with a minimum 3.0 GPA strongly preferred; equivalent experience considered.
* Commitment to develop knowledge and understanding of underwriting.
* Strong sales aptitude.
* Effective analytical and problem-solving skills, good verbal and written communication skills, and the ability to learn rapidly.
* Excellent interpersonal skills, including the ability to influence, overcome obstacles, and develop positive business relationships.
* Must be legally authorized to work in the United States without sponsorship now or in the future.
#LI-Hybrid
#LI-MA1
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $35,000 to $65,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
Auto-ApplyClient Relationship Analyst
Leawood, KS job
Client Relationship Analysts provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs.
DUTIES and RESPONSIBILITIES:
CLIENT SUPPORT
Provide service coverage for a FA/PWA/team including:
• Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships
• Executing money movement transactions at the request of the client and/or FA/PWA
• Answering general non-investment related questions concerning client accounts, including relaying stock positions and providing account balances (e.g., funds due and margin debit)
• Enter profile information or pre-fill account documentation on client accounts and/or documents in aa clerical capacity at the direction of the client and/or FA/PWA
• Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization)
• Assist FAs/PWAs/teams in a clerical capacity with research relating to investment portfolio holdings, performance reporting, etc. and preparing materials for client meetings using firm approved systems
• Assist with data entry for key client needs such as new account opening and financial planning at the direction of the FAs/PWAs/teams
• Supporting the FAs / PWAs / teams' marketing strategy (e.g., website maintenance)
• Assist FAs / PWAs/ teams in delivering against their business plan and client service model
• Remaining current on all policies, procedures and new platforms
• Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management
ADMINISTRATIVE SUPPORT:
• Answering inbound phone calls or making outbound calls (e.g., scheduling follow-up calls with
FAs/PWAs/teams as needed)
• Managing the calendar including coordinating meetings or events with logistics such as material
prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials)
• Maintaining travel itineraries, preparing expense reports and managing the reimbursement process
• Assisting with general in-office support functions such as copying, filing and scanning documentation
• Preparing and submitting expense reports for processing at the direction of the FA/PWA
EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:
Education and/or Experience
• High School Diploma/Equivalency
• College degree preferred
• Industry experience is a plus
• Willingness to obtain Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)
Knowledge/Skills
• Detail orientated with superior organizational skills and ability to prioritize
• Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint)
• Exceptional writing, interpersonal and client service skills
• Strong time management skills
• Team player with the ability to collaborate with others
• Ability to work in a fast-paced, evolving environment
• Adaptable and ability to multi-task
• Goal oriented, self-motivated and results driven
Reports to:
• Business Service Officer
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Auto-ApplyLiability Claims Consultant (Construction Defect)
Overland Park, KS job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA Insurance is searching for a seasoned Liability Claims Consultant to work with a large degree of autonomy managing third party liability construction defect commercial claims nationwide with high complexity and exposure.
Responsibilities include the coordination of all claim investigation and resolution activities under both occurrences based general liability policies and claims made errors & omissions policies according to company protocols, quality and customer service standards. Position requires regular communication with customers and insureds and may be dedicated to specific account(s).
Ideal candidates are sharp and experienced in handling third party liability construction defect claims and litigation.
This position enjoys a flexible, hybrid work schedule and is available in any location near a CNA office.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
* Manages highly complex investigations of claims, including coverage issues, liability, compensability and damages. Determines if a major claim should be settled or litigated and implements an appropriate resolution strategy accordingly. Effectively manages loss costs and claim expenses.
* Manages all types of investigative activity or litigation on major claims, including the posting of appropriate reserves in a timely manner. Coordinates discovery and litigation strategy with staff counsel or panel attorneys.
* Negotiates highly complex settlement packages, and authorizes payment within scope of authority, settling claims in most cost-effective manner and ensuring timely issuance of disbursements.
* Coordinates third party recovery with subrogation/salvage unit.
* Makes recommendations on claims processes and resolution strategies to management.
* Analyzes claims activities; prepares and presents reports to management and other internal business partners and clients.
* Works with attorneys, account representatives, agents, doctors and insureds regarding the handling and/or disposition of highly complex claims.
* Keeps current on state/territory regulations and issues, industry activity and trends. May participate in industry trade groups.
* Provides guidance and assistance to less experienced claims staff and other functional areas.
* Responsible for input of data that accurately reflects claim circumstances and other information important to our business outcomes.
May perform additional duties as assigned.
Reporting Relationship
Manager or above
Skills, Knowledge & Abilities
* Advanced technical and product specific expertise, claims resolution skill and knowledge of insurance and claims principles, practices and procedures.
* Strong communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners.
* Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects.
* Ability to deal with ambiguous situations and issues.
* Creativity in resolving unique and challenging business problems.
* Knowledge of Microsoft Office Suite and other business-related software.
* Ability to adapt to change and value diverse opinions and ideas.
* Ability to manage and prioritize multiple projects.
* Ability to evaluate claims based on a cost benefit analysis.
* Ability to fully comprehend complex claim facts and issues; and to further articulate analyses of claims in presentations to business partners and management as well as in internal reports.
* Ability to implement strategies with a proactive long-term view of business goals and objectives.
Education & Experience
* Bachelor's Degree or equivalent experience.
* Typically a minimum of eight years of relevant experience, preferably in a legal or claim handling environment.
* Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable.
* Professional designations are a plus (e.g. CPCU)
#LI-KP1
#LI-Hybrid
In Chicago/New York/California, the average base pay range for the Claims Consultant role is $102,000 to $145,000. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
Auto-ApplyInsurance Product Development Manager - Commercial Lines
Lenexa, KS job
Join us as a Product Development Manager to make more of your specialist expertise and experience. Make your mark in AIG PROGRAMS. PRODUCT DEVELOPMENT MANAGER The Product Development Manager position is responsible for managing the tasks and processes associated with the product development, filing submission/approval and implementation of new or revised products (rates/rules/forms) for use within the Programs Division.
How you will create an impact
* Maintain product and filings knowledge and ownership of assigned products/programs.
* Assist Underwriting and Program Development in the analysis, development and documentation of products (rates/rules/forms) with a focused responsibility for rate/rule page manuals development and complex forms drafting.
* Coordinate product review with various stakeholders (Program Managers, Product Line Officers, Actuarial, Claims, Compliance, Systems, Program Administrator, etc.) and drive to conclusion the Legal review and approval process for forms/endorsements.
* Assist in the development and implementation of product and filings strategy.
* Handle all coordination aspects of the state filings submission process serving as a liaison between AIG Programs staff and the AIG State Filings Department. Responsible for the accurate completion of all required filing related transmission documentation.
* Coordinate the response to State Insurance Department objections on state filings with input from Program Managers, Product Line Officers, Program Administrator, Actuarial and Legal. Direct AIG State Filings Department personnel on responding.
* Provide product support for market conduct inquiries.
* Coordinate state filing product approvals to include notification to Program Administrators, Underwriting and AIG Systems/Operations for implementation. Provide related system programming specifications to align with product/filing intent.
* Conduct research on competitor products and state filings and periodically monitor for market changes. Analyze and compare product offerings and provide related guidance on Program development and expansion opportunities.
* Provide support and corresponding organizational control to the manuscript endorsement request/development process. In addition to any product drafting/review efforts required, provide regulatory guidance on acceptability and maintain manuscript forms library and inventory/tracking sheet in shared environment.
* Participate in coordination meetings with other business units and support areas of AIG to ensure that the administration, state filing and system implementation activities of AIG Programs are in sync with the rest of the organization.
* Maintain a library of finalized product for reference.
* Develop and maintain SOPs to reflect various aspects of the product filing and implementation processes..
What you'll need to succeed
* 7+ years of relevant experience in insurance industry.
* Experience in Commercial Lines property/casualty insurance products.
* Experience in ISO Commercial Lines products, package policy structure, admitted and non-admitted products, and Programs business.
* Bachelor's degree and insurance designations (CPCU, AU, ARM, etc.) preferred, will consider applicable insurance experience in lieu of degree.
* Proficiency in Microsoft Office applications - Word, Excel, PowerPoint, etc.
* Strong research skills, including use of AM Best State Filings, RateFilings.com, SERFF, etc.
* Effective oral and written communication skills.
* Excellent organizational and project management skills.
Ready to step up to new challenges? We would love to hear from you.
#LI-SR1
#productdevelopment
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************.
AIG reserves the right to conduct a criminal background check, tailored to the requirements of a job, after a conditional employment offer is made. Unless otherwise required by law, AIG does not automatically exclude any applicant with a criminal conviction for a job or class or jobs. For more information about Philadelphia law specifically, copy and paste the following link within your browser: ***********************************************************************
Functional Area:
UW - Underwriting
National Union Fire Insurance Company of Pittsburgh, Pa.
Auto-ApplyComplex Claims Consulting Director - Healthcare
Overland Park, KS job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA is one of the premier providers of professional liability insurance. We currently have an opening for a Complex Claims Consulting Director focused on Healthcare Professional Liability for CNA Insurance. CNA is a market leader in insuring healthcare providers and facilities. This individual contributor role will work on the largest exposure claims across all Healthcare segments. This individual must have the ability to step into a claim at various points, evaluate next steps and proactively move the claim toward resolution. The claim professional will handle approximately 65 high exposure claims. 25% travel.
This position enjoys a flexible, hybrid work schedule and is available in any location near a CNA office.
JOB DESCRIPTION:
Essential Duties & Responsibilities:
Performs a combination of duties in accordance with departmental guidelines:
* Oversees the most complex investigations of claims, liability and damages and determines claim strategy, including if a claim should be settled or litigated.
* Develops and directs the execution of the litigation management strategy.
* Counsels management on legal risks, claim and litigation strategy and obligations in complex matters.
* Manages litigation by staff, coverage or outside counsel. Monitors trials, tracks legal and regulatory developments. Advises management and claim professionals regarding issues, approaches and impact of changes.
* Directs the negotiation of the most complex settlement packages, ensuring adequate reserves and cost effective settlements.
* Provides research, legal analysis, counsel and guidance on legal or claim handling questions or issues.
* May participate with senior management in the development and implementation of claims policy and business strategy.
* Mentors, guides, develops and delivers training to less experienced Claim Professionals.
May perform additional duties as assigned.
Reporting Relationship
Director or above
Skills, Knowledge & Abilities
* Expert knowledge of commercial insurance industry, products, policy language, coverage, and claim practices.
* Excellent verbal and written communication skills with the ability to develop collaborative working relationships, articulate very complex claim facts, analysis and recommendations in a concise manner to senior management, as well as with external business partners and customers.
* Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems.
* Extensive experience in leading complex negotiations, as well as developing and implementing resolution strategies.
* Strong work ethic, with demonstrated time management, organizational skills, and an ability to work independently in a fast-paced environment.
* Ability to drive results by taking a proactive long-term view of business goals and objectives.
* Extensive experience interpreting commercial insurance policies and coverage.
* Ability to partner with internal resources, oversee/manage outside counsel, and collaborate with other carriers.
* Ability to lead multiple and shifting priorities in a fast-paced and challenging environment.
* Knowledge of Microsoft Office Suite and ability to learn business-related software.
* Demonstrated ability to value diverse opinions and ideas.
Education & Experience:
* Bachelor's degree with JD preferred in a related discipline or equivalent.
* Typically a minimum ten years of relevant experience. Medical malpractice experience preferred.
* Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable.
* Advanced negotiation experience
* Professional designations are highly encouraged (e.g. CPCU)
#LI-KP1
#LI-Hybrid
In Chicago/New York/California, the average base pay range for the Complex Claims Consulting Director role is $144,500 to $205,000. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
Auto-ApplyInsurance Agent Trainee
Independence, MO job
**Details** _Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises._
**Role: Life Insurance Sales Agent**
**Employment Type:** Full-Time with Benefits **Work Arrangement:** Field Role
**Career and Opportunity**
Kemper is a diversified insurance holding company that has been in business for over 100 years. We are firmly committed to serving the insurance needs of modest-income families. Our strength lies in our dedication to frequent personal home visits with new and existing customers to collect premiums, conduct sales of new policies, and address other service needs.
For new unlicensed agents, your journey begins with a paid training period. During this time, we provide the tools and guidance needed to study for and pass the licensing exams. Once licensed, you will be assigned an existing book of business, a portfolio of current customers from whom you'll collect monthly premiums. You'll earn a percentage of the premiums you collect, as well as a commission on all new sales you make. From there, the sky's the limit! Through hard work and dedication, you can increase your monthly income with every new sale. It really is that simple.
If you're passionate about serving the underserved, this is the career for you. Our agents gain personal satisfaction and community prestige by performing meaningful work that helps clients protect the people and property they cherish.
With a pay-for-performance compensation model, agents have the opportunity to determine their own paycheck. As your skills and knowledge grow, so does your income potential. Superior performance is recognized through awards, prizes, and company-sponsored trips.
**Benefits**
Kemper offers competitive benefits, including:
+ Major Medical and Dental Insurance
+ Group Life Insurance
+ Short-Term & Long-Term Disability
+ 401(k) with Company Match
+ Paid Vacation
+ Employee Stock Purchase Program
**Responsibilities**
Agents are set up for success by being assigned a territory (called an agency) with an established book of business and existing customers.
**Day-to-Day Activities:**
+ Conducting sales presentations, recommending products, and closing new sales
+ Prospecting for new sales opportunities
+ Maintaining strong customer relationships by collecting premiums on a pre-arranged schedule that you determine
+ Responding promptly to service requests such as beneficiary changes, claims, and loans
+ Record keeping, accounting for money collected, and processing policy paperwork
**Agent Expectations:**
+ Grow the assigned territory through new sales
+ Build strong working relationships with customers
+ Devote the time necessary to fulfill the responsibilities of the role
+ Pursue continuous professional development in insurance products and sales effectiveness
**Minimum Qualifications**
+ Customer service experience
+ Must be at least 18 years of age
+ Valid driver's license with required auto insurance coverage
+ Dependable vehicle for daily travel
+ Ability to pass a background check, motor vehicle report, and drug screening
+ Authorization to work in the United States
**Preparation**
+ **Licensing:** We provide free access to study tools and professional guidance to help you prepare for licensing exams
+ **Training:** New agents complete an onboarding development program that includes self-study, classroom instruction, and field mentoring by your Sales Manager
+ **On-the-Job Training:** Earn a paycheck while learning your profession through hands-on experience
**Opportunity is knocking. Don't let it pass you by!**
_Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination._
_Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee._
_Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it._
**Kemper at a Glance**
The Kemper family of companies is one of the nation's leading specialized insurers. With approximately $12 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.6 million policies, is represented by approximately 24,200 agents and brokers, and has approximately 7,500 associates dedicated to meeting the ever-changing needs of its customers.
*Alliance United Insurance Company is not rated.
_We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V_
**Our employees enjoy great benefits:**
- Qualify for your choice of health and dental plans within your first month.
- Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
- Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
- Contribute to your community through United Way and volunteer programs.
- Balance your life with generous paid time off and business casual dress.
- Get employee discounts for shopping, dining and travel through Kemper Perks.
AVP, Underwriting (Technology Industry Segment P&C)
Overland Park, KS job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
For over three decades, CNA has been a trusted provider of insurance solutions for technology companies of all sizes-from emerging startups to global enterprises-across software, IT services, hardware, media, and telecommunications. Our Global Technology Practice delivers specialized coverage including Technology Errors & Omissions (Tech E&O), Cyber Liability, comprehensive international solutions, to complement our traditional Property & Casualty lines. With deep industry expertise, flexible capabilities, and a collaborative approach, we design innovative insurance programs tailored to the unique needs of each client. CNA remains the carrier of choice for our valued agent and broker partners.
The ideal candidate will demonstrate strong leadership capabilities, guiding a team of underwriters to execute business strategy and drive production. Success in this role requires a combination of deep industry relationships, sales and marketing acumen, and a solid foundation in navigating complex underwriting challenges. Candidates should bring a proven track record of progressive underwriting success within a carrier and/or broker environment, with experience spanning technology-focused solutions. Preferred qualifications include a diverse background across commercial middle market Property & Casualty, Errors & Omissions, and Cyber products.
JOB DESCRIPTION:
This officer-level role is responsible for leading underwriting excellence across CNA's largest and fastest-growing Middle Market Technology Property & Casualty portfolio in North America, spanning the Midwest and South territories. With profitable double-digit growth, this segment reflects CNA's strategic focus on technology and specialization. The position oversees two people leaders and a high-performing team of underwriters, with a unique opportunity to unify the Midwest region and accelerate further expansion.
The successful candidate will drive strategic execution, ensuring alignment with company objectives through effective management of underwriting practices, policies, and initiatives. This role demands strong leadership, deep industry insight, and the ability to craft innovative insurance solutions that support continued growth and profitability in a dynamic and evolving market.
Essential Duties & Responsibilities
1. Implements strategic objectives, underwriting strategies, and best practices with substantial impact on the short-term and long-term success of a product line or segment.
2. Ensures the achievement of continued profitability, growth and/or operational efficiencies for a product line or segment through assessment of risk tolerance, market appetite and emerging risk issues.
3. Evaluates underwriting performance based on financial analysis. Includes rate, reserve adequacy, operational, planning and product reviews. Provides results to members of the underwriting management team and develops plans to resolve issues.
4. Monitors the usage and profitability of alternative pricing programs.
5. Drives adherence to underwriting authority delegation, audit criteria and catastrophe management for a product line or segment.
6. Collaborates with business partners in Risk Control, Actuarial, Claim, Worldwide Operations and Compliance to address governance and compliance issues related to underwriting practices.
7. Provides guidance and direction in the development of underwriting and training tools.
8. Lead, direct and have full management accountability for staff in area of responsibility with an emphasis on talent management and succession planning in accordance with strategic direction.
9. Will take lead responsibility for the development of underwriting strategies and position papers for emerging issues when assigned.
10. Will maintain relationships with branches, brokers, agents and customers to assess risk tolerance, market appetite and emerging issues.
Reporting Relationship
Global Head of Technology
Skills, Knowledge & Abilities
1. In-depth technical knowledge of underwriting theories and practices within the insurance field.
2. Ability to effectively interact and communicate with all levels of external and/or internal business partners within scope of responsibility, team and/or matrix environment.
3. Leadership and management skills, demonstrating integrity and professionalism.
4. Ability to drive results by identifying, and resolving problems within scope of responsibility.
5. Knowledge of the insurance industry, its products and services.
6. Knowledge of Microsoft Office Suite and other business-related software.
Education & Experience
1. Bachelor's degree with Master's preferred in a related discipline, or equivalent.
2. Typically a minimum of 10 years of related work experience, with five years management experience.
3. Chartered Property Casualty Underwriter (CPCU) or other industry certifications a plus.
#LI-KC1
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $152,000 to $242,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************
Auto-ApplyComplex Claims Consultant - Healthcare Medical Malpractice
Overland Park, KS job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
Due to an internal promotion, CNA Insurance is searching for a Complex Claims Consultant focused on Allied Healthcare Providers/Medical Malpractice. CNA is a market leader in insuring Allied Healthcare Providers, including nurses, nurse practitioners, physical therapists, counselors, pharmacists, massage therapists and more than 100 other categories of medical service providers. This role will support the business and interact with these key customers.
In this position you will be responsible for the overall investigation, management and resolution of Allied Healthcare Provider claims in multiple states within your assigned jurisdiction including matters involving nurses, therapists, counselors or other healthcare provider or facility insureds. Recognized as a technical expert in the interpretation of complex or unusual policy coverages, you will work with autonomy and broad authority limits, to manage professional liability healthcare claims with moderate to high complexity and exposure in accordance with company protocols, quality and customer service standards. You will also partner with internal business partners such as Underwriting, to share claim insights that aid in good underwriting decisions.
This role collaborates with insureds, attorneys, other insurers and account representatives regarding the handling and/or disposition of complex litigated and non-litigated claims in multi-state jurisdictions. You will investigate and resolve claims, coordinate discovery and team with defense counsel on litigation strategy. You will utilize claims policies and guidelines, review coverage, determine liability and damages, set financial reserves, secure information to negotiate and settle claims.
This position enjoys a flexible, hybrid work schedule and is available in any location near a CNA office.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
* Manages an inventory of highly complex commercial claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits.
* Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively, achieving quality and cycle time standards, providing timely updates and responding promptly to inquiries and requests for information.
* Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters, estimating potential claim valuation, and following company's claim handling protocols.
* Leads focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim.
* Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority.
* Establishes and manages claim budgets by achieving timely claim resolution, selecting and actively overseeing appropriate resources, authorizing expense payments and delivering high quality service in an efficient manner.
* Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Claim, Recovery or SIU resources for further investigation.
* Achieves quality standards by appropriately managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely.
* Keeps senior leadership informed of significant risks and losses by completing loss summaries, identifying claims to include on oversight/watch lists, and preparing and presenting succinct summaries to senior management.
* Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business.
* Mentors, guides, develops and delivers training to less experienced Claim Professionals.
May perform additional duties as assigned.
Reporting Relationship
Typically Director or above
Skills, Knowledge & Abilities
* Thorough knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices.
* Strong communication and presentation skills both verbal and written, including the ability to communicate business and technical information clearly.
* Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems.
* Strong work ethic, with demonstrated time management and organizational skills.
* Ability to work in a fast-paced environment at high levels of productivity.
* Demonstrated ability to negotiate complex settlements.
* Experience interpreting complex commercial insurance policies and coverage.
* Ability to manage multiple and shifting priorities in a fast-paced and challenging environment.
* Knowledge of Microsoft Office Suite and ability to learn business-related software.
* Demonstrated ability to value diverse opinions and ideas.
Education & Experience
* Bachelor's Degree or equivalent experience. JD a plus.
* Typically a minimum six years of relevant experience, preferably in claim handling or medical malpractice litigation.
* Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable.
* Prior negotiation experience.
* Professional designations preferred (e.g. CPCU).
#LI-KP1
#LI-Hybrid
In Chicago/New York/California, the average base pay range for the Complex Claims Consultant role is $113,000 to $160,000. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
Auto-ApplyUnderwriter II, WorldRisk, Foreign Casualty
Lenexa, KS job
At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriter II, WorldRisk, Foreign Casualty to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Foreign Casualty
AIG is seeking an Underwriter II to underwrite, analyze and price risks for the WorldRisk product. WorldRisk is an industry leader in providing international insurance solutions to middle market and small commercial customers in the US. AIG's strong foundation as the market leader in this area has evolved through its long-term commitment to the multinational marketplace, investment in technology, commitment to industry knowledge sharing, underwriting creativity and emphasis on data and analytics. AIG prides itself as staying ahead of the curve and is looking for forward thinking and inventive leaders to navigate a constantly changing global, economic and geopolitical landscape. Area of focus will be AIG's international package offering (also known as WorldRisk.) In this role, you will be responsible for underwriting WorldRisk foreign package business for US domiciled insureds with foreign exposures. This includes soliciting new business opportunities, managing a renewal portfolio, and building key relationships. This role includes constant interaction with top brokers. AIG's client base consists of Fortune 2000 companies as well as any customer seeking solutions for international casualty exposures. Through this role, underwriters gain access to a highly evolving and dynamic atmosphere that involves exposure to critical thinking and problem solving in the insurance and international business fields.
We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague - empowering our people to grow as insurance professionals and add more value to our customers and AIG.
How you will create an impact
You will be responsible for underwriting WorldRisk foreign package business under general supervision and develop technical underwriting skills within a collaborative group.
You will be responsible for assessing the desirability of risk to help drive the profitable growth of Foreign Casualty. This includes ability to exercise judgment, negotiate and make sound business decisions effectively based on delegated level of authority. You will work with management on risks exceed authority levels or require special handling.
You will identify risk exposures, special or common hazards, claims experience and appropriate controls to assess quality of risks.
You will determine coverage, terms and conditions that meet the needs of the customer.
You will adhere to guidelines and underwriting discipline to minimize exposure and adequately price risks.
You will ensure underwriting files, service standards and compliance guidelines are adhered to on assigned accounts.
You will appropriately balance changing priorities based upon underwriting needs and meeting deliverables within time constraints with a high volume of work.
You will develop strong, long-term relationships with brokers and clients to profitably grow a book of business.
You will be visible internally and externally for assigned territory to drive production, foster broker and client relationships.
You will communicate WorldRisk risk appetite and value proposition articulately to brokers and clients
You will provide superior customer service to brokers and clients.
You will keep abreast of market intelligence and marketplace developments in assigned territories to determine their effect on current accounts and potential new business opportunities. This knowledge will be shared with your peers and leadership team.
You will participate in collaborating with Distribution, Territory Managers, and other line(s) of business underwriters to target desirable accounts, maintain new business submission pipeline and cross selling opportunities from brokers.
You will update daily underwriting production log to track progress for your assigned book of business.
What you'll need to succeed
3+ years of relevant professional experience; Insurance experience preferred.
Bachelor's degree from a four-year college or university.
Excellent interpersonal, analytical, verbal and written communication skills.
Excellent organizational skills and ability to handle multiple tasks in a high-volume, fast-paced environment. This includes time management skills.
Ability to work in dynamic environment, adapt to changing requirements and collaborate with a wide range of colleagues to quickly deliver solutions.
Ability to adapt quickly in an evolving market.
Enjoys a challenge with a “can-do” attitude, willingness to be flexible and learn on the job.
Proven ability to build and maintain strong professional relationships.
Highly motivated and results oriented.
Detailed-oriented with demonstrated ability to self-direct, prioritize work, and meet deadlines.
Takes initiative on projects and assignments, seeks alternative solutions when necessary.
Ability to facilitate cross-function collaboration, especially regarding technical aspects.
Exposure and/ or working knowledge of Property, Casualty or preferable ancillary lines of business (i.e. Excess, Environmental, Primary Casualty, Accident & Health, Kidnap & Ransom) including product features, forms, regulatory environments, and risks is a preferred.
Demonstrated sales, marketing, negotiation, and relationship building experience.
Customer and Sales orientated behaviors: motivated, tenacious, technically skilled, proactive and accountable.
Ready to take your career to the next level? We would love to hear from you.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************.
Functional Area:
UW - UnderwritingNational Union Fire Insurance Company of Pittsburgh, Pa.
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