Network/Server Administrator jobs at Church Mutual Insurance - 292 jobs

Blue Cross and Blue Shield of Kansas is looking to add to our Enterprise System Services team and has an opportunity for an Infrastructure Administrator. This position delivers enterprise reporting, analytics, and automation solutions that improve operational visibility and streamline business processes. The position develops and supports SSRS and Power BI reports and dashboards, advanced SQL queries, and IBM Business Automation solutions (BAI, BAW, Case Analyzer) to provide actionable insights into performance and workflow efficiency. Working closely with business and IT partners, the role translates requirements into secure, scalable, and well-governed solutions aligned with enterprise architecture standards, while supporting SDLC activities, documentation, and production operations. Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas. “This position is eligible to work remotely, hybrid or onsite in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment.” Why Join Us? Family Comes First: Total rewards package that promotes the idea of family first for all employees. Professional Growth Opportunities: Advance your career with ongoing training and development programs. Stability: 80 years of commitment, compassion and community Balance: paid vacation and sick leave with paid maternity and paternity available immediately upon hire Compensation These positions can be hired at either Infrastructure Administrator or System Administrator, based on education, skills and experience. Infrastructure Administrator $82,480 - $103,100 Exempt Grade IT&S 15 System Administrator $94,400 - $118,000 Exempt Grade IT&S 16 Blue Cross and Blue Shield of Kansas offers excellent competitive compensation with the goal of retaining and growing talented team members. The compensation range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive wages that align with the individual's skills, education, experience, and training. The range may vary above or below the stated amounts. What you'll do Develop and maintain SSRS and Power BI reports and dashboards. Convert existing SSRS reports into Power BI/BIA dashboards and reports to enhance data visualization, interactivity, and overall visibility for internal clients. Build and optimize SQL queries, views, and datasets to support reporting needs. Support IBM Business Automation workflows and analytics under guidance. Partner with business users to gather requirements, clarify KPIs, validate data accuracy and usability across reporting solutions. Create complex SQL queries, views, and stored procedures to extract and transform data and prepare data for reporting and analytics. Utilize IBM Data Studio and Visual Studio related tools for query optimization, database performance tuning, and data validation. Implement and enforce data governance, ensuring accuracy, consistency, and security across all automation, analytics, and reporting platforms. Participate in SDLC activities, testing, documentation, and production support. Maintain a knowledge repository documenting data sources, business rules, and processing methodologies. Provide mentorship, training, and assistance to colleagues to foster a culture of continuous improvement and self-service analytics. Maintain system performance by performing regular and critical maintenance tasks within defined service levels. Participate in troubleshooting, root cause analysis, and continuous improvement efforts. Analyze and resolve issues and problems. Drive efforts to find root cause as part of problem management. Maintaining architecture documentation and diagrams. Design and understand application architecture. Participate in an on-call rotation that requires after-hours and weekend support for production outages and issues. Participate in design and code review discussions. As the role evolves, responsibilities may expand to support workflow and automation capabilities aligned with enterprise content services. What you need High school diploma or equivalent required. Infrastructure Administrator: Minimum of two years' experience in I.T. and/or application development required. System Administrator: Minimum of five years' experience in I.T. and/or application development required. Knowledge/Skills/Abilities: Strong proficiency in SQL with experience accessing and querying various corporate and disparate data sources for analysis and reporting. Hands-on experience with reporting and visualization tools, including SSRS, Power BI, and other related platforms. Demonstrated understanding of business process design, process mapping, and end-to-end workflows, with the ability to translate business processes into reporting, analytics, and automation solutions. Excellent problem-solving skills with a proactive approach to addressing data management challenges, including data quality, data profiling, and other related issues. Project management skills with a demonstrated ability to complete small to medium-sized projects successfully. Experience with user training, documentation, and supporting adoption of Enterprise solutions across business teams. Knowledge of data governance, data security, and compliance best practices. Computer system problem solving and performance tuning. Exposure to Agile/Scrum environments and DevOps practices. Experience working with operational data in the Health Care Industry and a solid understanding of regulatory requirements related to health care data. (Preferred) Knowledge of REST APIs, JavaScript, or Java for extending workflow capabilities. data gateways and pipelines for integrating and securely transferring data, ensuring seamless connectivity between on-premises and cloud-based data sources. Knowledge of data visualization best practices, dashboard design principles, and storytelling with data. Bonus if you have Bachelor's degree or completion of a Computer Science Program from a Technical Trade School preferred. Technical training with certification in assigned technology is required as applicable. Demonstrated experience in managing assigned technologies by performing regular maintenance tasks, including updates, monitoring, and troubleshooting, within defined service levels. Preferred experience with technologies such as Python, SSRS, Visual Studio (.NET/C#), Power BI, Tableau, SQL, SSIS, cloud platforms (AWS, Azure), GitLab, and data integration frameworks. Benefits & Perks Base compensation is only one component of your competitive Total Rewards package Incentive pay program (EPIP) Health/Vision/Dental insurance 6 weeks paid parental leave for new mothers and fathers Fertility/Adoption assistance 2 weeks paid caregiver leave 5% 401(k) plan matching Tuition reimbursement Health & fitness benefits, discounts and resources Our Commitment to Connection and Belonging At Blue Cross and Blue Shield of Kansas, we are committed to fostering a culture of connection and belonging, where mutual respect is at the foundation of our workplace. We provide equal employment opportunities to all individuals, regardless of race, color, religion, belief, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military or veteran status, family or parental status, or any other characteristic protected by applicable law. Blue Cross and Blue Shield of Kansas conducts pre-employment drug screening, criminal conviction check, employment verifications and education as part of a conditional offer of employment.

Company:Marsh McLennan AgencyDescription: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Program Administrator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As the PMO Program Administrator within MMA Technology, you will play a pivotal role in connecting the dots between demand, delivery, and resources. You will be responsible for maintaining the systems and reports that track the MMA Tech Project Portfolio, which helps us understand what work is in flight, what's upcoming, and where capacity constraints may impact priorities -- enabling leadership to make informed decisions about how we deliver value. You will be responsible for: Maintaining and updating the enterprise project portfolio in Planview-tracking status, milestones, delivery health, and dependencies. Building, managing and sharing dashboards and reports that highlight portfolio progress, resource utilization, capacity vs. demand, and upcoming initiatives. Collaborating with project managers, product owners and delivery teams to ensure consistent, timely updates of project data and forecasts. Tracking current and forecasted demand across IT functions; monitoring resource capacity by role/team and identify potential bottlenecks or under-utilization. Using portfolio-management tools (primarily Planview) and supporting systems to model “what-if” scenarios for new initiatives, shifts in delivery timelines, or resource changes. Serve as the tool administrator and data steward for Planview: configuring and maintaining projects/portfolios, resource pools, templates, dashboards, and user roles. Conducting regular data-quality reviews to ensure accuracy of project, resource and capacity data. Identifying improvements to simplify workflows and improve reporting. Engaging with stakeholders across IT (project managers, resource leads, leadership) to translate data into actionable insights and facilitate governance or prioritization meetings. Our future colleague. We'd love to meet you if your professional track record includes these skills: Hands-on experience with project portfolio management tools (experience with Planview preferred). Strong analytical skills with ability to translate data into insights and executive-ready reports/dashboards. Excellent communication and interpersonal skills-with ability to work effectively across delivery, resource, and leadership teams. Ability to manage systems, enforce data integrity, and support process improvements. Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience). 4 years of experience in a PMO, portfolio management, or demand/capacity planning environment. These additional qualifications are a plus, but not required to apply: Familiarity with IT resource management, capacity planning, or agile portfolio management concepts. Experience with Power BI or similar reporting tools Background in IT or technology project environments. Working knowledge of financial tracking or forecasting concepts (effort, cost, ROI). We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Remote work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-REMOTE The applicable base salary range for this role is $92,200 to $161,400.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:February 23, 2026

Blue Cross and Blue Shield of Kansas is looking to add to our Enterprise System Services team and has an opportunity for an Infrastructure Administrator. This position delivers enterprise reporting, analytics, and automation solutions that improve operational visibility and streamline business processes. The position develops and supports SSRS and Power BI reports and dashboards, advanced SQL queries, and IBM Business Automation solutions (BAI, BAW, Case Analyzer) to provide actionable insights into performance and workflow efficiency. Working closely with business and IT partners, the role translates requirements into secure, scalable, and well-governed solutions aligned with enterprise architecture standards, while supporting SDLC activities, documentation, and production operations. Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas. “This position is eligible to work remotely, hybrid or onsite in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment.” Why Join Us? Family Comes First: Total rewards package that promotes the idea of family first for all employees. Professional Growth Opportunities: Advance your career with ongoing training and development programs. Stability: 80 years of commitment, compassion and community Balance: paid vacation and sick leave with paid maternity and paternity available immediately upon hire Compensation These positions can be hired at either Infrastructure Administrator or System Administrator, based on education, skills and experience. Infrastructure Administrator $82,480 - $103,100 Exempt Grade IT&S 15 System Administrator $94,400 - $118,000 Exempt Grade IT&S 16 Blue Cross and Blue Shield of Kansas offers excellent competitive compensation with the goal of retaining and growing talented team members. The compensation range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive wages that align with the individual's skills, education, experience, and training. The range may vary above or below the stated amounts. What you'll do Develop and maintain SSRS and Power BI reports and dashboards. Convert existing SSRS reports into Power BI/BIA dashboards and reports to enhance data visualization, interactivity, and overall visibility for internal clients. Build and optimize SQL queries, views, and datasets to support reporting needs. Support IBM Business Automation workflows and analytics under guidance. Partner with business users to gather requirements, clarify KPIs, validate data accuracy and usability across reporting solutions. Create complex SQL queries, views, and stored procedures to extract and transform data and prepare data for reporting and analytics. Utilize IBM Data Studio and Visual Studio related tools for query optimization, database performance tuning, and data validation. Implement and enforce data governance, ensuring accuracy, consistency, and security across all automation, analytics, and reporting platforms. Participate in SDLC activities, testing, documentation, and production support. Maintain a knowledge repository documenting data sources, business rules, and processing methodologies. Provide mentorship, training, and assistance to colleagues to foster a culture of continuous improvement and self-service analytics. Maintain system performance by performing regular and critical maintenance tasks within defined service levels. Participate in troubleshooting, root cause analysis, and continuous improvement efforts. Analyze and resolve issues and problems. Drive efforts to find root cause as part of problem management. Maintaining architecture documentation and diagrams. Design and understand application architecture. Participate in an on-call rotation that requires after-hours and weekend support for production outages and issues. Participate in design and code review discussions. As the role evolves, responsibilities may expand to support workflow and automation capabilities aligned with enterprise content services. What you need High school diploma or equivalent required. Infrastructure Administrator: Minimum of two years' experience in I.T. and/or application development required. System Administrator: Minimum of five years' experience in I.T. and/or application development required. Knowledge/Skills/Abilities: Strong proficiency in SQL with experience accessing and querying various corporate and disparate data sources for analysis and reporting. Hands-on experience with reporting and visualization tools, including SSRS, Power BI, and other related platforms. Demonstrated understanding of business process design, process mapping, and end-to-end workflows, with the ability to translate business processes into reporting, analytics, and automation solutions. Excellent problem-solving skills with a proactive approach to addressing data management challenges, including data quality, data profiling, and other related issues. Project management skills with a demonstrated ability to complete small to medium-sized projects successfully. Experience with user training, documentation, and supporting adoption of Enterprise solutions across business teams. Knowledge of data governance, data security, and compliance best practices. Computer system problem solving and performance tuning. Exposure to Agile/Scrum environments and DevOps practices. Experience working with operational data in the Health Care Industry and a solid understanding of regulatory requirements related to health care data. (Preferred) Knowledge of REST APIs, JavaScript, or Java for extending workflow capabilities. data gateways and pipelines for integrating and securely transferring data, ensuring seamless connectivity between on-premises and cloud-based data sources. Knowledge of data visualization best practices, dashboard design principles, and storytelling with data. Bonus if you have Bachelor's degree or completion of a Computer Science Program from a Technical Trade School preferred. Technical training with certification in assigned technology is required as applicable. Demonstrated experience in managing assigned technologies by performing regular maintenance tasks, including updates, monitoring, and troubleshooting, within defined service levels. Preferred experience with technologies such as Python, SSRS, Visual Studio (.NET/C#), Power BI, Tableau, SQL, SSIS, cloud platforms (AWS, Azure), GitLab, and data integration frameworks. Benefits & Perks Base compensation is only one component of your competitive Total Rewards package Incentive pay program (EPIP) Health/Vision/Dental insurance 6 weeks paid parental leave for new mothers and fathers Fertility/Adoption assistance 2 weeks paid caregiver leave 5% 401(k) plan matching Tuition reimbursement Health & fitness benefits, discounts and resources Our Commitment to Connection and Belonging At Blue Cross and Blue Shield of Kansas, we are committed to fostering a culture of connection and belonging, where mutual respect is at the foundation of our workplace. We provide equal employment opportunities to all individuals, regardless of race, color, religion, belief, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military or veteran status, family or parental status, or any other characteristic protected by applicable law. Blue Cross and Blue Shield of Kansas conducts pre-employment drug screening, criminal conviction check, employment verifications and education as part of a conditional offer of employment.

Job DescriptionBenefits: 401(k) matching Competitive salary Health insurance At Reagan Gold Group, we pride ourselves on delivering excellence, innovation, and integrity in all that we do. Our team thrives on collaboration and problem-solving, and we are committed to equipping our business with the best tools and systems to achieve success. Reagan Gold Group is looking for a Salesforce Support Engineer to partner with our lead technology manager in advancing and supporting our Salesforce platform. This fully remote role focuses on building solutions, resolving issues, and streamlining workflows to keep operations efficient. The ideal candidate is someone agile, detail-driven, and collaborative, with a passion for problem-solving and eager to contribute within a small, collaborative tech team. Key Responsibilities: Assist the lead tech manager in designing, building, and maintaining Salesforce applications. Support development of custom solutions using Apex, Lightning Web Components, Visualforce, and Integrations. Troubleshoot technical and functional issues, ensuring minimal disruption to business operations in collaboration with the tech team. Configure and optimise Salesforce to meet evolving business needs (fields, objects, permissions, automations). Collaborate with internal stakeholders to gather requirements and translate them into practical, scalable solutions. Apply best practices, scalability measures, and security standards consistently. Provide system support, documentation, and share knowledge with the wider team. Maintain a flexible and responsive approach to availability to address urgent matters when required. Qualifications & Experience: Proven experience with Salesforce in a development and/or administration capacity Knowledge of Apex, Lightning, and API integrations Strong understanding of Salesforce configuration, workflows and process automation. Excellent troubleshooting and analytical skills, Strong communication skills with the ability to explain technical concepts clearly. Salesforce certifications (Administrator, Platform Developer, or equivalent) are advantageous but not required. Proven ability to work effectively in a remote environment and supporting a lead technical resource while remaining adaptable and responsive. What Reagan Gold Group Offers: A fully remote role offering flexibility to work anywhere. Direct collaboration with our lead tech manager learn and grow in a supportive environment. The chance to be a part of a growing firm with a long-term vision. Competitive salary and benefits package. This is a remote position.

The Systems Administrator is responsible for administering and supporting Enterprise packaged solutions. From initial planning through delivery and post production support, they will play a central role in activities including validation and alignment of business requirements from a technical perspective, solution installation, solution maintenance as well as operational support. The successful candidate will ensure the solution performs according to service level agreements and respond to issues accordingly. They will provide technical guidance concerning product capabilities, maintain an understanding of Enterprise packaged software functions and capabilities with specialized knowledge of how these solutions are implemented at NJM. This technical role participates in all phases of the software development lifecycle including analysis, design, development and testing and works collaboratively to implement solutions with other business application development teams. Essential Duties and Responsibilities: Support installation and maintenance of Enterprise packaged solutions. Perform configuration management, release management, user provisioning and change management activities as required by Enterprise packaged solutions. Identify reoccurring technical issues and develop tactical and strategic plans to resolve the problems and prevent them from recurring. Troubleshoot issues with end users, technical staff and/or vendors to arrive at prompt solutions for critical problems. Collaborate with other areas in IT to effectively support the Enterprise packaged solutions. (Database, Network, Storage, Security, Server) Work with project technical leads to resolve complex technical issues and understand the effects that new system functionality will have on the solution and take appropriate action to ensure service level agreements are met. Understand and work from software requirements. Translate requirements into technical designs that leverage Enterprise packaged software functionality (e.g. out-of-the-box capabilities) to address business functional needs. Collaborate with technical leads to facilitate the development of robust technical solutions. Participate in proof of concepts, and technology evaluations. Build a deep understanding of all Enterprise packaged solutions and associated modules. Stay current with the vendor's product technical strategy and continually assess and recommend opportunities to improve the organization's use of the solution. Perform impact analysis on Enterprise packaged software technical alerts, Upgrades, Service Packs and Hot fixes. Create test procedures to assess the impact of OS version upgrades on system performance. Develop migration procedures. Interact with Enterprise package software vendors and user groups to advocate for NJM's needs as a product stakeholder. Required Qualifications: Bachelor's Degree in Computer Science, Information Systems, Software Engineering or equivalent work experience. Experience with software development life cycle including design of solutions using sound architecture concepts, configuration of applications, writing and execution of use cases and test plans, and the delivery of software solutions. Experience in Enterprise Content Management (ECM) and/or Document Archiving and Imaging. Ability to work independently and to multitask, handling multiple concurrent projects and priorities. Strong communication, analytical, design and problem-solving skills. Experience with Windows Server Environment, IIS, SQL Server Database, XML and Web Services. Experience with version control systems (Team Foundation Server, GitHub etc.) 3 -5 years experience with Document Management & Imaging package solutions (Hyland OnBase, Quadient Inspire etc.) 3 - 5 years experience in the IT industry developing or maintaining business applications/solutions with a focus on P&C Insurance. 3 -5 years writing SQL (T-SQL) queries. 3 years working with cloud based (AWS, Azure etc.) services. Compensation: Salary is commensurate with experience and credentials. Pay Range: $88,795-$111,998 Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses. Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

**Resp & Qualifications** **PURPOSE:** The Senior Systems Administrator is responsible for assisting with the development and maintenance of unique software platforms. Assists the Manager with the administration, integration and maintenance of system platform. This position assesses internal business process for efficiency in leveraging the system's platform. Additionally, the Sr. Systems Administrator is responsible for data reporting, configuration, analytics, and dashboarding, resulting from the application. Coordinates and/or facilitates meetings that support projects related to the system (i.e. Kickoff, Business Requirements, Proof of Concept, Trainings, etc.) as well as the provision of specific guidance and direction to various internal business stakeholders. On an ongoing basis, the Sr. Systems Administrator will maintain content integrity of the system's software. **ESSENTIAL FUNCTIONS:** + Responsible for operational governance oversight. Provide advisory support in the identification of control improvement and governance opportunities. Maintain documentation for governance and re-performance ability by leveraging the system software solution. Coordinate and conduct internal operational/process level audits. Continuously analyze and align all functional area policies, procedures, SOPs, workflows and systems to ensure compliance and alignment with regulations, contractual commitments and mandates. Review complex business processes, identify, document, and elevate the presence of risks and controls, and/or management controls in each functional area to mitigate any risk or exposure. Assists in the diagnosis and resolution of problems and works with the system software vendor to implement solutions. Test/validate changes to correct or enhance systems. Work with Subject Matter Resources in interacting with customers, (internal & external). Elicit, review, analyze, interpret, and document requirements for business/system needs. Perform business and technical designer functions, including contributing to both the business and technical architecture components, supporting functional area business process specialists, architects, product and technology specialists. Extract data from the system software solution and develop front end presentation and dashboarding. Work with system vendor and internal stakeholders to isolate and solve design problems or data anomalies encountered during testing and implementation stages. Assist in the creation of test cases to validate changes made to correct or enhance the system software solution. Serve as Subject Matter Resources in customer interaction (internal & external). + Responsible for gaining the ability to navigate the system software application along with a full understanding of the objectives system software application and communicating those objectives and requirements. Assists in the analysis of existing workflows as well as the implementation of new workflows. Ensures the application?s solutions for compliance management are identified and understood, communicated and adopted corporate-wide. Responsible for developing and delivering ad-hoc reports with analysis on a regular basis, or as requested. Day to day maintenance of application content along with associated documentation. Develop training materials and provide guidance and direction to all associate users for general use of the application. + Performs as the day-to-day maintenance of the system software platform. Responsible for ongoing day to day routine maintenance of the system software application including but not limited to user assistance, training, assisting with testing, workflows, monitors user feedback and addresses user questions; navigating all aspects of the application; and proactively identifies future opportunities and enhancements to the application + Collaborates with the system vendor for initializing any subsequent software system upgrades or new application modules. Ensures appropriate product-related training and documentation are made available to end users. Communicates technical and business problems clearly and in a concise manner to achieve resolution. **SUPERVISORY RESPONSIBILITY:** Position does not have direct reports but is expected to assist in guiding and mentoring less experienced staff. May lead a team of matrixed resources. **QUALIFICATIONS:** **Education Level:** Bachelor's Degree in Computer Science, Business or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience. **Experience:** 5 years' experience in a systems administration or closely related role. **Knowledge, Skills and Abilities (KSAs)** + Knowledge of system security and data backup/recovery. + Excellent communication skills both written and verbal. + Knowledge of various operating systems and platforms. + Ability to recognize, analyze, and solve a variety of problems. + Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging. **Salary Range:** $81,216 - $161,304 **Salary Range Disclaimer** The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements). **Department** Procurement & Vendor Management **Equal Employment Opportunity** CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. **Where To Apply** Please visit our website to apply: ************************* **Federal Disc/Physical Demand** Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs. **PHYSICAL DEMANDS:** The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted. **Sponsorship in US** Must be eligible to work in the U.S. without Sponsorship \#LI-CB1 REQNUMBER: 21515

The Technical Product Operations Specialist ensures Allied's product delivery runs smoothly. They will work side-by-side with Technical Program Managers and Product Owners to support day-to-day operations, manage tickets, and help keep our products moving from idea to release. ESSENTIAL FUNCTIONS Manage ticket intake, triage, and tracking across product teams. Coordinate with developers and QA to ensure timely resolution of bugs and enhancements. Maintain up-to-date product documentation and release notes. Support backlog grooming sessions by preparing context, user stories, and acceptance criteria. Run operational reports, analyze metrics, and surface insights to TPMs. Help identify process improvements to streamline product delivery. EDUCATION Bachelor's degree in related field or equivalent work experience required. EXPERIENCE AND SKILLS 2-3 years of experience in product operations, project coordination, or healthcare data analysis. Strong organizational skills and the ability to manage multiple moving parts. Experience working in an Agile delivery environment (Azure Dev Ops, Jira or similar). High attention to detail and comfort digging into data and documentation. A proactive, team-oriented mindset-ready to jump in and help get work across the finish line. POSITION COMPETENCIES Job Knowledge Time Management Accountability Communication Initiative Customer Focus PHYSICAL DEMANDS This is an office environment requiring extended sitting and computer work. WORK ENVIRONMENT Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Protect Yourself from Hiring Scams Important Notice About Our Hiring Process To keep your experience safe and transparent, please note: All interviews are conducted via video. No job offer will ever be made without a video interview with Human Resources and/or the Hiring Manager. If someone contacts you claiming to represent us and offers a position without a video interview, it is not legitimate. We never ask for payment or personal financial information during the hiring process. For your security, please verify all job opportunities through our official careers page: Current Career Opportunities at Allied Benefit Systems Your security matters to us-thank you for helping us maintain a fair and trustworthy process!

Company:Marsh McLennan AgencyDescription: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Program Administrator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As the PMO Program Administrator within MMA Technology, you will play a pivotal role in connecting the dots between demand, delivery, and resources. You will be responsible for maintaining the systems and reports that track the MMA Tech Project Portfolio, which helps us understand what work is in flight, what's upcoming, and where capacity constraints may impact priorities -- enabling leadership to make informed decisions about how we deliver value. You will be responsible for: Maintaining and updating the enterprise project portfolio in Planview-tracking status, milestones, delivery health, and dependencies. Building, managing and sharing dashboards and reports that highlight portfolio progress, resource utilization, capacity vs. demand, and upcoming initiatives. Collaborating with project managers, product owners and delivery teams to ensure consistent, timely updates of project data and forecasts. Tracking current and forecasted demand across IT functions; monitoring resource capacity by role/team and identify potential bottlenecks or under-utilization. Using portfolio-management tools (primarily Planview) and supporting systems to model “what-if” scenarios for new initiatives, shifts in delivery timelines, or resource changes. Serve as the tool administrator and data steward for Planview: configuring and maintaining projects/portfolios, resource pools, templates, dashboards, and user roles. Conducting regular data-quality reviews to ensure accuracy of project, resource and capacity data. Identifying improvements to simplify workflows and improve reporting. Engaging with stakeholders across IT (project managers, resource leads, leadership) to translate data into actionable insights and facilitate governance or prioritization meetings. Our future colleague. We'd love to meet you if your professional track record includes these skills: Hands-on experience with project portfolio management tools (experience with Planview preferred). Strong analytical skills with ability to translate data into insights and executive-ready reports/dashboards. Excellent communication and interpersonal skills-with ability to work effectively across delivery, resource, and leadership teams. Ability to manage systems, enforce data integrity, and support process improvements. Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience). 4 years of experience in a PMO, portfolio management, or demand/capacity planning environment. These additional qualifications are a plus, but not required to apply: Familiarity with IT resource management, capacity planning, or agile portfolio management concepts. Experience with Power BI or similar reporting tools Background in IT or technology project environments. Working knowledge of financial tracking or forecasting concepts (effort, cost, ROI). We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Remote work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-REMOTE The applicable base salary range for this role is $92,200 to $161,400.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:February 23, 2026

Full-time Description This position helps to develop and implement a community-based organization/social care network for the Population Health/SDoH programs at Maryland Physicians Care to improve health outcomes of MPC members. This role is responsible for fostering and retaining community partnerships for our social service network, development of strategies to address gaps specific to MPC's population's social needs, and analyze, track, and report data metrics for the community-based organization/social care network. About Maryland Care Management, Inc. (MCMI) Maryland Care Management, Inc. (MCMI) manages Maryland Physician Care's (MPC) statewide provider network of hospitals and physicians. Maryland Physicians Care has been providing services to the HealthChoice Medicaid populations since 1996, and we are proud of our footprint in the community. With over 230,000 members, MPC consistently has been one of MD's largest Medicaid-managed care organizations. Why join us? MCMI recognizes the importance of flexibility and offers multiple work arrangements. Along with competitive pay, we offer excellent benefits (medical, dental, and vision plans, 100% employer Term Life Insurance, Short and Long-Term Disability, 401k Employer Match up to 4%) as well as 20 days of PTO, and tuition assistance/professional development plans. Your future colleagues at MCMI are welcoming, friendly, and eager to help each other succeed. We are committed to Diversity, Equity, and Inclusion, providing organizational-wide social opportunities, and constantly improving our ongoing efforts to positively impact our members' lives. Essential Functions: Develop the Community Based Organization (CBO) network strategy and implementation, specifically focused to address the MPC population/subpopulation social needs. Maintain cooperative relationships with the CBO network. Develop and maintain cooperative working relationships with agencies and organizations interested in addressing social needs. Develop and implement referral tracking/invoicing processes and train CBO partners in processes. Validate and maintain demographics information for strategic CBO partners within curated network. Ensure communication activities are based on principles, methods, and best practices. Use data and analyses to track and report network metrics and to identify gaps/issues within the CBO network. Complete assigned contract deliverables, including required reports, within established timeframes. Manage project work, as needed, including quality assurance and deliverable compliance. Secondary Functions: Work from home position. Must be available and willing to travel up to 35% of the time to meet with community-based organizations and partners, and for in-person team meetings. Participate in other MPC committees as determined. Observe confidentiality of health records in accordance with MPC policies and procedures. Requirements Knowledge and Skills: Excellent verbal and written communication skills; strong business analytical skills; strong project management skills. Experience with Microsoft Office Suite, with proven expertise in Microsoft Excel. Education and Work Experience: Bachelor's or advanced degree in health-related field or community health or services A minimum of 3 years' recent work-related experience in public health/community-based setting or equivalent combination of education and experience. Social Care Network/CBO development experience. EEOC Statement: Following applicable federal, state, and local laws, MCMI prohibits discrimination in employment based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other characteristic protected by law. This commitment extends to all aspects of employment, including hiring, promotion, compensation, benefits, training, social and recreational programs, and all other conditions and privileges of employment. As a healthcare organization, we recognize the vital importance of inclusivity in delivering quality care to our patients. We strive to foster an environment where individuals of all backgrounds feel respected, valued, and supported. We aim to better comprehend the unique needs of our patients and provide healthcare services that are culturally competent and sensitive. We encourage candidates from all backgrounds to apply and join us in our mission to provide compassionate and inclusive healthcare. We believe that a diverse workforce enriches our organization and allows us to better understand, connect with, and serve our diverse patient population. Salary Description 87-96k

Company:Marsh McLennan AgencyDescription: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Program Administrator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As the PMO Program Administrator within MMA Technology, you will play a pivotal role in connecting the dots between demand, delivery, and resources. You will be responsible for maintaining the systems and reports that track the MMA Tech Project Portfolio, which helps us understand what work is in flight, what's upcoming, and where capacity constraints may impact priorities -- enabling leadership to make informed decisions about how we deliver value. You will be responsible for: Maintaining and updating the enterprise project portfolio in Planview-tracking status, milestones, delivery health, and dependencies. Building, managing and sharing dashboards and reports that highlight portfolio progress, resource utilization, capacity vs. demand, and upcoming initiatives. Collaborating with project managers, product owners and delivery teams to ensure consistent, timely updates of project data and forecasts. Tracking current and forecasted demand across IT functions; monitoring resource capacity by role/team and identify potential bottlenecks or under-utilization. Using portfolio-management tools (primarily Planview) and supporting systems to model “what-if” scenarios for new initiatives, shifts in delivery timelines, or resource changes. Serve as the tool administrator and data steward for Planview: configuring and maintaining projects/portfolios, resource pools, templates, dashboards, and user roles. Conducting regular data-quality reviews to ensure accuracy of project, resource and capacity data. Identifying improvements to simplify workflows and improve reporting. Engaging with stakeholders across IT (project managers, resource leads, leadership) to translate data into actionable insights and facilitate governance or prioritization meetings. Our future colleague. We'd love to meet you if your professional track record includes these skills: Hands-on experience with project portfolio management tools (experience with Planview preferred). Strong analytical skills with ability to translate data into insights and executive-ready reports/dashboards. Excellent communication and interpersonal skills-with ability to work effectively across delivery, resource, and leadership teams. Ability to manage systems, enforce data integrity, and support process improvements. Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience). 4 years of experience in a PMO, portfolio management, or demand/capacity planning environment. These additional qualifications are a plus, but not required to apply: Familiarity with IT resource management, capacity planning, or agile portfolio management concepts. Experience with Power BI or similar reporting tools Background in IT or technology project environments. Working knowledge of financial tracking or forecasting concepts (effort, cost, ROI). We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Remote work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-REMOTE The applicable base salary range for this role is $92,200 to $161,400.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:February 23, 2026

Company:Marsh McLennan AgencyDescription: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Program Administrator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As the PMO Program Administrator within MMA Technology, you will play a pivotal role in connecting the dots between demand, delivery, and resources. You will be responsible for maintaining the systems and reports that track the MMA Tech Project Portfolio, which helps us understand what work is in flight, what's upcoming, and where capacity constraints may impact priorities -- enabling leadership to make informed decisions about how we deliver value. You will be responsible for: Maintaining and updating the enterprise project portfolio in Planview-tracking status, milestones, delivery health, and dependencies. Building, managing and sharing dashboards and reports that highlight portfolio progress, resource utilization, capacity vs. demand, and upcoming initiatives. Collaborating with project managers, product owners and delivery teams to ensure consistent, timely updates of project data and forecasts. Tracking current and forecasted demand across IT functions; monitoring resource capacity by role/team and identify potential bottlenecks or under-utilization. Using portfolio-management tools (primarily Planview) and supporting systems to model “what-if” scenarios for new initiatives, shifts in delivery timelines, or resource changes. Serve as the tool administrator and data steward for Planview: configuring and maintaining projects/portfolios, resource pools, templates, dashboards, and user roles. Conducting regular data-quality reviews to ensure accuracy of project, resource and capacity data. Identifying improvements to simplify workflows and improve reporting. Engaging with stakeholders across IT (project managers, resource leads, leadership) to translate data into actionable insights and facilitate governance or prioritization meetings. Our future colleague. We'd love to meet you if your professional track record includes these skills: Hands-on experience with project portfolio management tools (experience with Planview preferred). Strong analytical skills with ability to translate data into insights and executive-ready reports/dashboards. Excellent communication and interpersonal skills-with ability to work effectively across delivery, resource, and leadership teams. Ability to manage systems, enforce data integrity, and support process improvements. Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience). 4 years of experience in a PMO, portfolio management, or demand/capacity planning environment. These additional qualifications are a plus, but not required to apply: Familiarity with IT resource management, capacity planning, or agile portfolio management concepts. Experience with Power BI or similar reporting tools Background in IT or technology project environments. Working knowledge of financial tracking or forecasting concepts (effort, cost, ROI). We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Remote work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-REMOTE The applicable base salary range for this role is $92,200 to $161,400.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:February 23, 2026

Company:Marsh McLennan AgencyDescription: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Program Administrator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As the PMO Program Administrator within MMA Technology, you will play a pivotal role in connecting the dots between demand, delivery, and resources. You will be responsible for maintaining the systems and reports that track the MMA Tech Project Portfolio, which helps us understand what work is in flight, what's upcoming, and where capacity constraints may impact priorities -- enabling leadership to make informed decisions about how we deliver value. You will be responsible for: Maintaining and updating the enterprise project portfolio in Planview-tracking status, milestones, delivery health, and dependencies. Building, managing and sharing dashboards and reports that highlight portfolio progress, resource utilization, capacity vs. demand, and upcoming initiatives. Collaborating with project managers, product owners and delivery teams to ensure consistent, timely updates of project data and forecasts. Tracking current and forecasted demand across IT functions; monitoring resource capacity by role/team and identify potential bottlenecks or under-utilization. Using portfolio-management tools (primarily Planview) and supporting systems to model “what-if” scenarios for new initiatives, shifts in delivery timelines, or resource changes. Serve as the tool administrator and data steward for Planview: configuring and maintaining projects/portfolios, resource pools, templates, dashboards, and user roles. Conducting regular data-quality reviews to ensure accuracy of project, resource and capacity data. Identifying improvements to simplify workflows and improve reporting. Engaging with stakeholders across IT (project managers, resource leads, leadership) to translate data into actionable insights and facilitate governance or prioritization meetings. Our future colleague. We'd love to meet you if your professional track record includes these skills: Hands-on experience with project portfolio management tools (experience with Planview preferred). Strong analytical skills with ability to translate data into insights and executive-ready reports/dashboards. Excellent communication and interpersonal skills-with ability to work effectively across delivery, resource, and leadership teams. Ability to manage systems, enforce data integrity, and support process improvements. Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience). 4 years of experience in a PMO, portfolio management, or demand/capacity planning environment. These additional qualifications are a plus, but not required to apply: Familiarity with IT resource management, capacity planning, or agile portfolio management concepts. Experience with Power BI or similar reporting tools Background in IT or technology project environments. Working knowledge of financial tracking or forecasting concepts (effort, cost, ROI). We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Remote work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-REMOTE The applicable base salary range for this role is $92,200 to $161,400.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:February 23, 2026

Company:Marsh McLennan AgencyDescription: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Program Administrator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As the PMO Program Administrator within MMA Technology, you will play a pivotal role in connecting the dots between demand, delivery, and resources. You will be responsible for maintaining the systems and reports that track the MMA Tech Project Portfolio, which helps us understand what work is in flight, what's upcoming, and where capacity constraints may impact priorities -- enabling leadership to make informed decisions about how we deliver value. You will be responsible for: Maintaining and updating the enterprise project portfolio in Planview-tracking status, milestones, delivery health, and dependencies. Building, managing and sharing dashboards and reports that highlight portfolio progress, resource utilization, capacity vs. demand, and upcoming initiatives. Collaborating with project managers, product owners and delivery teams to ensure consistent, timely updates of project data and forecasts. Tracking current and forecasted demand across IT functions; monitoring resource capacity by role/team and identify potential bottlenecks or under-utilization. Using portfolio-management tools (primarily Planview) and supporting systems to model “what-if” scenarios for new initiatives, shifts in delivery timelines, or resource changes. Serve as the tool administrator and data steward for Planview: configuring and maintaining projects/portfolios, resource pools, templates, dashboards, and user roles. Conducting regular data-quality reviews to ensure accuracy of project, resource and capacity data. Identifying improvements to simplify workflows and improve reporting. Engaging with stakeholders across IT (project managers, resource leads, leadership) to translate data into actionable insights and facilitate governance or prioritization meetings. Our future colleague. We'd love to meet you if your professional track record includes these skills: Hands-on experience with project portfolio management tools (experience with Planview preferred). Strong analytical skills with ability to translate data into insights and executive-ready reports/dashboards. Excellent communication and interpersonal skills-with ability to work effectively across delivery, resource, and leadership teams. Ability to manage systems, enforce data integrity, and support process improvements. Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience). 4 years of experience in a PMO, portfolio management, or demand/capacity planning environment. These additional qualifications are a plus, but not required to apply: Familiarity with IT resource management, capacity planning, or agile portfolio management concepts. Experience with Power BI or similar reporting tools Background in IT or technology project environments. Working knowledge of financial tracking or forecasting concepts (effort, cost, ROI). We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Remote work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-REMOTE The applicable base salary range for this role is $92,200 to $161,400.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:February 23, 2026

Introduction: The Zebra, named a Best Place to Work in Austin four years running, is revolutionizing how connected consumers research and shop for insurance. We intentionally strive to build diverse teams that feel inclusive for all. Our motto is "All Stripes Welcome," and we put that into practice by valuing both traditional and non-conventional backgrounds and perspectives. Our Zeebs are passionate about learning, growing, & working together to tackle exciting problems. We're seeking a System Administrator I to expand our growing team. In this role you will be a key member of the operations team, responsible for the day-to-day management, maintenance, and security of our IT infrastructure. You will serve as a primary contact for IT infrastructure issues ensuring our applications / systems are reliable, secure, and efficient. The ideal candidate will be a proactive problem-solver with a strong background in a variety of modern IT tools and a passion for supporting a hybrid workforce. A positive attitude, strong customer-focus, and adaptability to change are keys to success in this role. Reporting directly to the IT Manager, you will work closely with individuals and teams at The Zebra to resolve support issues, understand their technology needs, and provide technology solutions that support our Zeebs while staying on top of our business objectives. Location: This is a full-time hybrid position where you will be expected to be on-site in our Austin office most of the week. The work will require occasional after hours and weekend work which will include being on-call during those times. All new hires will need to relocate to Austin, Texas within 6 weeks of their start date. What You'll Do: You'll manage and maintain our IT infrastructure, including workstations, networking equipment (LAN/WAN), and end-user hardware (desktops, laptops). You'll administer and support a variety of cloud-based and on-premise systems, including: Cloud-based productivity and collaboration suite for email, collaboration, and user management Identity and Access Management (IAM) platform Mobile Device Management (MDM) for device management Privacy and compliance management platform Team communication and collaboration platforms Endpoint security and threat detection solution Data Loss Prevention (DLP) security solution Networking (LAN) hardware and software Video conferencing platform & equipment You'll create and document projects, tasks, wiki, and Knowledge Base articles You'll support the company's compliance efforts, including providing documentation and evidence for SOC 2 audits and PCI attestations You'll configure profiles, scripts, and policies for Linux/mac OS/Windows systems, laptops, virtual workstations, applications, VoIP phones, printers, scanners, and conferencing A/V equipment You'll implement API and other integrations to connect decentralized systems (mostly SaaS) for enhanced efficiency and cost reduction, as well as customized scripting You'll support user onboarding and offboarding processes, including account creation, access provisioning, and device configuration You'll help maintain our network while configuring TCP/IP, VPN, DNS, DHCP etc. and implement security concepts, firewalls (hardware/software), antivirus and malware prevention/removal You'll adhere to, monitor and implement IT policies and procedures while maintaining confidentiality and securing operational data What We're Looking For: As we evaluate candidates across all roles, we look for folks who have a passion for service and support, great communication and collaboration skills, and a dedication to continuous improvement. You've worked at least two years in systems or server administration and have an advanced knowledge in a computer-related field (or equivalent experience in Information Technology) Experience working with a technical team in larger projects and the drive to find solutions to achieve business objectives You're organized, can communicate well, and love working with a plethora of SaaS and in-house built systems You're comfortable with installing, configuring, and fixing supported products as well as network hardware administration (LAN/WAN) You've solved problems with and administered GSuite, Azure/Microsoft365, TCP/IP networks, SSO integrations, and IaaS/ SaaS systems You've used Help Desk and Project Tracking Systems to assign, delegate, and/or resolve tasks and projects You have some experience with a cloud-based virtualization platform You are some knowledge of different scripting and automation methods such as Python, PowerShell, Bash or third-party automation platforms Experience that will Impress the Heck Out of Us: CompTIA Linux+ certification / Red Hat Certified System Administrator / other Linux certification(s) Google Workspace expertise or certification(s) Jamf / InTune expertise or certification(s) Modern network equipment expertise or certification(s) Atlassian suite expertise or certification(s) Okta expertise or certification(s) Benefits & Perks: Inclusive and healthy environments are crafted intentionally. All of our employees can join and participate in (or create your own!) Employee Resource Groups. Here are some other wonderful perks of working here: Competitive Compensation & Stock Option Offering Health, Dental, Vision & Disability Coverages HSA offering + employer contribution 401k with match Unlimited PTO (paid time off)+ flexibility to enjoy it Paid Parental Leave Program Learning & Development Opportunities Join a team that truly lives their values (outside of the office. Cliche, we know… but we really mean it) The base salary range for this position is $75,000 - $100,000 per year. The final salary amount will be determined based on a variety of factors, including experience, skills, internal equity, and insights gained throughout the interview process About The Zebra: The Zebra is the nation's leading, independent insurance comparison site. With our dynamic, real-time quote comparison tool, consumers can identify insurance companies with the coverage, service level, and pricing to suit their unique needs. Headquartered in Austin, Texas, The Zebra has sought to bring transparency and simplicity to insurance shopping since 2012 -- it's “insurance in black and white.” We've garnered attention and investment from some of the nation's top venture capitalists. Check out all of our awards & recognition! Our core mantra is " All Stripes Welcome ". As part of our dedication to maintaining an inclusive and diverse workforce, we provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform core job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation!

Company:Marsh McLennan AgencyDescription: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Program Administrator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As the PMO Program Administrator within MMA Technology, you will play a pivotal role in connecting the dots between demand, delivery, and resources. You will be responsible for maintaining the systems and reports that track the MMA Tech Project Portfolio, which helps us understand what work is in flight, what's upcoming, and where capacity constraints may impact priorities -- enabling leadership to make informed decisions about how we deliver value. You will be responsible for: Maintaining and updating the enterprise project portfolio in Planview-tracking status, milestones, delivery health, and dependencies. Building, managing and sharing dashboards and reports that highlight portfolio progress, resource utilization, capacity vs. demand, and upcoming initiatives. Collaborating with project managers, product owners and delivery teams to ensure consistent, timely updates of project data and forecasts. Tracking current and forecasted demand across IT functions; monitoring resource capacity by role/team and identify potential bottlenecks or under-utilization. Using portfolio-management tools (primarily Planview) and supporting systems to model “what-if” scenarios for new initiatives, shifts in delivery timelines, or resource changes. Serve as the tool administrator and data steward for Planview: configuring and maintaining projects/portfolios, resource pools, templates, dashboards, and user roles. Conducting regular data-quality reviews to ensure accuracy of project, resource and capacity data. Identifying improvements to simplify workflows and improve reporting. Engaging with stakeholders across IT (project managers, resource leads, leadership) to translate data into actionable insights and facilitate governance or prioritization meetings. Our future colleague. We'd love to meet you if your professional track record includes these skills: Hands-on experience with project portfolio management tools (experience with Planview preferred). Strong analytical skills with ability to translate data into insights and executive-ready reports/dashboards. Excellent communication and interpersonal skills-with ability to work effectively across delivery, resource, and leadership teams. Ability to manage systems, enforce data integrity, and support process improvements. Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience). 4 years of experience in a PMO, portfolio management, or demand/capacity planning environment. These additional qualifications are a plus, but not required to apply: Familiarity with IT resource management, capacity planning, or agile portfolio management concepts. Experience with Power BI or similar reporting tools Background in IT or technology project environments. Working knowledge of financial tracking or forecasting concepts (effort, cost, ROI). We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Remote work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-REMOTE The applicable base salary range for this role is $92,200 to $161,400.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:February 23, 2026

Company:Marsh McLennan AgencyDescription: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Program Administrator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As the PMO Program Administrator within MMA Technology, you will play a pivotal role in connecting the dots between demand, delivery, and resources. You will be responsible for maintaining the systems and reports that track the MMA Tech Project Portfolio, which helps us understand what work is in flight, what's upcoming, and where capacity constraints may impact priorities -- enabling leadership to make informed decisions about how we deliver value. You will be responsible for: Maintaining and updating the enterprise project portfolio in Planview-tracking status, milestones, delivery health, and dependencies. Building, managing and sharing dashboards and reports that highlight portfolio progress, resource utilization, capacity vs. demand, and upcoming initiatives. Collaborating with project managers, product owners and delivery teams to ensure consistent, timely updates of project data and forecasts. Tracking current and forecasted demand across IT functions; monitoring resource capacity by role/team and identify potential bottlenecks or under-utilization. Using portfolio-management tools (primarily Planview) and supporting systems to model “what-if” scenarios for new initiatives, shifts in delivery timelines, or resource changes. Serve as the tool administrator and data steward for Planview: configuring and maintaining projects/portfolios, resource pools, templates, dashboards, and user roles. Conducting regular data-quality reviews to ensure accuracy of project, resource and capacity data. Identifying improvements to simplify workflows and improve reporting. Engaging with stakeholders across IT (project managers, resource leads, leadership) to translate data into actionable insights and facilitate governance or prioritization meetings. Our future colleague. We'd love to meet you if your professional track record includes these skills: Hands-on experience with project portfolio management tools (experience with Planview preferred). Strong analytical skills with ability to translate data into insights and executive-ready reports/dashboards. Excellent communication and interpersonal skills-with ability to work effectively across delivery, resource, and leadership teams. Ability to manage systems, enforce data integrity, and support process improvements. Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience). 4 years of experience in a PMO, portfolio management, or demand/capacity planning environment. These additional qualifications are a plus, but not required to apply: Familiarity with IT resource management, capacity planning, or agile portfolio management concepts. Experience with Power BI or similar reporting tools Background in IT or technology project environments. Working knowledge of financial tracking or forecasting concepts (effort, cost, ROI). We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Remote work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-REMOTE The applicable base salary range for this role is $92,200 to $161,400.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:February 23, 2026

Company:Marsh McLennan AgencyDescription: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Program Administrator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As the PMO Program Administrator within MMA Technology, you will play a pivotal role in connecting the dots between demand, delivery, and resources. You will be responsible for maintaining the systems and reports that track the MMA Tech Project Portfolio, which helps us understand what work is in flight, what's upcoming, and where capacity constraints may impact priorities -- enabling leadership to make informed decisions about how we deliver value. You will be responsible for: Maintaining and updating the enterprise project portfolio in Planview-tracking status, milestones, delivery health, and dependencies. Building, managing and sharing dashboards and reports that highlight portfolio progress, resource utilization, capacity vs. demand, and upcoming initiatives. Collaborating with project managers, product owners and delivery teams to ensure consistent, timely updates of project data and forecasts. Tracking current and forecasted demand across IT functions; monitoring resource capacity by role/team and identify potential bottlenecks or under-utilization. Using portfolio-management tools (primarily Planview) and supporting systems to model “what-if” scenarios for new initiatives, shifts in delivery timelines, or resource changes. Serve as the tool administrator and data steward for Planview: configuring and maintaining projects/portfolios, resource pools, templates, dashboards, and user roles. Conducting regular data-quality reviews to ensure accuracy of project, resource and capacity data. Identifying improvements to simplify workflows and improve reporting. Engaging with stakeholders across IT (project managers, resource leads, leadership) to translate data into actionable insights and facilitate governance or prioritization meetings. Our future colleague. We'd love to meet you if your professional track record includes these skills: Hands-on experience with project portfolio management tools (experience with Planview preferred). Strong analytical skills with ability to translate data into insights and executive-ready reports/dashboards. Excellent communication and interpersonal skills-with ability to work effectively across delivery, resource, and leadership teams. Ability to manage systems, enforce data integrity, and support process improvements. Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience). 4 years of experience in a PMO, portfolio management, or demand/capacity planning environment. These additional qualifications are a plus, but not required to apply: Familiarity with IT resource management, capacity planning, or agile portfolio management concepts. Experience with Power BI or similar reporting tools Background in IT or technology project environments. Working knowledge of financial tracking or forecasting concepts (effort, cost, ROI). We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Remote work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-REMOTE The applicable base salary range for this role is $92,200 to $161,400.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:February 23, 2026

Blue Cross and Blue Shield of Vermont is looking for a Senior Systems Engineer to join our Infrastructure Operations and Services team. Our company culture is built on an unwavering focus on the health of Vermonters, outstanding member experiences, and responsible cost management for all the people whose lives we touch. We offer a balanced and flexible employee-centered workplace, an onsite gym, fitness and wellness programs, a competitive salary and full benefits package including medical and dental insurance, vision, 401K, paid time off and holidays, tuition reimbursement and student loan repayment, dependent caregiver benefits, and resources to support your ongoing personal and professional growth and development. COMPENSATION: The base salary range for this position is $95,000-$122,000. Additional compensation opportunities and incentives will be detailed during the interview process. Please note that the range listed above is our good faith estimate of the hiring range for this role. If you are hired at Blue Cross and Blue Shield of Vermont, your final base salary compensation will be determined based on factors such as skills, competencies, education, experience, and internal equity across the current team. We also offer a robust benefits package with significant value (see below). LOCATION: This role is a hybrid position with the expectation that the employee will be in our Berlin, VT office on Wednesdays and other days as needed with flexibility to work remotely the rest of the week. The position also requires being a part of an on-call rotation. Senior Systems Engineer Responsibilities: Responsible for the overall systems infrastructure including engineering, implementation and integration, and technical services and support. Design, implement, install, maintain, and administer infrastructures including hardware, software, and various configurations. Monitor overall performance to proactively identify potential issues and tune appropriately Perform root cause analysis on failed components and implement corrective measures Work with others to establish and improve processes and procedures May have sole responsibility for projects and participate in disaster recovery exercises. Senior Systems Engineer Qualifications: Bachelor's degree in computer science or equivalent field, or equivalent experience. At least seven (7) years professional experience in information systems and/or network administration with significant network or systems engineering and architectural experience. Proven ability to work with infrastructure production support teams and management of external service providers. Professionally delivered, information architecture or systems engineering training resulting in industry certification at the network engineer or architect level (e.g., MS Certified Professional). Experience within the US healthcare industry is desired. Experience with Information Security solutions is desired. Senior Systems Engineer Benefits: Health insurance (including vision) Dental coverage (free to employees) Wellness Program 401(k) with employer match + automatic employer contribution Life Insurance Disability Insurance Combined time off (CTO) - 20 days per year + 10 paid holidays Tuition Reimbursement Student Loan Repayment Dependent Caregiver Benefits Diversity, Equity, and Inclusion: Blue Cross VT is committed to creating an inclusive environment where employees respect, appreciate, and value individual differences, both among ourselves and in our communities. We welcome applicants from all backgrounds and experiences to join us in our commitment to the health of Vermonters, outstanding member experiences, and responsible cost management for all the people whose lives we touch. Learn more about our DE&I commitment at **************************************************************** *Full job description attached to ADP job posting.

Introduction: The Zebra, named a Best Place to Work in Austin four years running, is revolutionizing how connected consumers research and shop for insurance. We intentionally strive to build diverse teams that feel inclusive for all. Our motto is " All Stripes Welcome ", and we put that into practice by valuing both traditional and non-conventional backgrounds and perspectives. Our Zeebs are passionate about learning, growing, & working together to tackle exciting problems. We're seeking a Support Engineer II, to join our team. In this role you will research and solve staff problems, work on automation and scripting, document processes and procedures accordingly. You will serve as a primary technical contact on 1st/2nd line for the business and act as the IT liaison to other departments and vendors. While maintaining a customer-first approach, this role will be involved with system administration as well. A positive attitude, strong customer-focus, and adaptability to change are keys to success in this role. Reporting directly to the IT Manager, you will work closely with all other teams at The Zebra to help run, maintain, integrate multiple systems and automate all the things while staying on top of our Zeebs' needs. Location: This is a position that requires in-person presence 80% of your working hours in our office in Austin, TX. All new hires will need to relocate to Austin, Texas within 6 weeks of their start date. What You'll Do: You'll triage, prioritize, and resolve incoming IT support requests with a strong focus on customer satisfaction You'll provide technical assistance / manage our standard endpoints (mac OS / Windows / Linux), IaaS / SaaS environments (Google, Azure, Slack, Genesys Cloud, etc.) via in person, chat, ticketing software, video conferencing, email, and over the phone You'll manage, update, and resolve issues using our issue tracking system and build/update our wiki and other documentation You'll help manage IT's hardware inventory, software licenses, lease agreements, service contracts, and vendor support agreements You'll install, configure, and troubleshoot Linux / Windows / mac OS operating systems, hardware, software, and peripherals You'll work with scripts, apply system policies, and evaluate various end-user devices based on the needs of the business and different technology projects You'll monitor, implement, enforce IT best practices, policies and procedures while maintaining confidentiality and securing operational data You'll manage user accounts, permissions and access rights to ensure secure and efficient access to systems and applications In addition to normal business hours we work evenings and weekends as needed Occasionally moderate lifting may be required; other duties may be assigned What We're Looking For: As we evaluate candidates across all roles, we look for folks who have a strong sense of ownership, great communication and collaboration skills, and a dedication to continuous improvement. You've worked 3+ years in IT support or related role and have a Bachelor's degree in CS (or equivalent work experience) You're are organized, and love providing awesome customer service and able to communicate / collaborate effectively with technical and non-technical individuals, You're able to work under pressure, independently as well as part of a team, in a fast-paced environment You're able to continually assess, prioritize and solve multiple problems You're comfortable with installing, configuring, and fixing PC hardware and software You consider yourself highly knowledgeable with Linux and MacOS You're comfortable with Windows OS and Microsoft 365 You've studied and used Information Technology Infrastructure Library best practices You've used Help Desk Issue Tracking Systems to assign, delegate, and/or resolve end-user issues Bonus points if you have experience with cloud or virtualized environments, are familiar with Atlassian suite (Jira, Confluence, etc.) Experience that will Impress the Heck Out of Us: CompTIA Linux+ certification / Red Hat Certified System Administrator / other Linux certifications Experience with the Atlassian suite (Jira, Confluence, etc.) Experience with AWS WorkSpaces Strong knowledge of IaaS / SaaS systems like Google Workspace, AWS, Okta, Slack, and others. Benefits & Perks: Inclusive and healthy environments are crafted intentionally. All of our employees can join and participate in (or create your own!) Employee Resource Groups. Here are some other wonderful perks of working here: Competitive Compensation & Stock Option Offering Health, Dental, Vision & Disability Coverages HSA offering + employer contribution 401k with match Unlimited PTO (paid time off)+ flexibility to enjoy it Paid Parental Leave Program Wellness perk ($100/month) Pet Adoption Reimbursement ($300/year) Learning & Development Opportunities Join a team that truly lives their values (outside of the office. Cliche, we know… but we really mean it) The base salary range for this position is $65,000 - $80,000 per year. The final salary amount will be determined based on a variety of factors, including experience, skills, internal equity, and insights gained throughout the interview process About The Zebra: The Zebra is the nation's leading, independent insurance comparison site. With our dynamic, real-time quote comparison tool, consumers can identify insurance companies with the coverage, service level, and pricing to suit their unique needs. Headquartered in Austin, Texas, The Zebra has sought to bring transparency and simplicity to insurance shopping since 2012 -- it's “insurance in black and white.” We've garnered attention and investment from some of the nation's top venture capitalists. Check out all of our awards & recognition! Our core mantra is "All Stripes Welcome." As part of our dedication to maintaining an inclusive and diverse workforce, we provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform core job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation!