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Team Leader jobs at Church's Chicken

- 425 jobs
  • Shift Leader

    Church's Chicken 4.2company rating

    Team leader job at Church's Chicken

    Shift Leaders are a critical in creating a respectful and positive environment and to our day to day operations. They are responsible for organizing and managing the team as they prepare for and deliver an exceptional guest experience in a clean and safe restaurant. Shift Leaders must effectively communicate with the management team to ensure our sales, labor, and profitability goals are met. Responsibilities Include Team Environment • Communicate job expectations and shift responsibilities to employees • Hold team members accountable for performance accurately and respectfully • Support the development of team members Operational Excellence • Create and maintain a guest focused culture • Ensure Brand standards, recipes, and systems are executed • Ensure shift is staffed and meets guest service goals • Ensure shift has adequate product for use and prepared as directed • Action plans to ensure a safe, secure, and healthy environment • Action plans to drive system improvements Profitability • Control costs while also driving service and sales goals • Manage in-restaurant cash and banking procedures to standard • Execute promotions with team training and sampling Skills / Qualifications: Fluent reading and writing in English Basic computer skills Math and financial management 1 year restaurant or retail experience 1 year supervisory experience (preferred) Food Safety trained (certified preferred) Competencies: Guest Focus Passion for Results Problem Solving and Decision Making Building Effective Teams Interpersonal Relationships and Influence Compensation and Benefits: Competitive pay Flexible schedules Growth and development opportunities Full time employees are eligible for: Paid time off, Short-term disability, Health, Dental, Vision, and Life Insurance, 401k with employer contribution
    $25k-32k yearly est. 60d+ ago
  • Shift Leader

    Taco Bell 4.2company rating

    Sidney, OH jobs

    Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Shift Leader assists in the management of shifts within their Taco Bell restaurant following the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The Shift Leader will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. Responsibilities of the Shift Leader Position: Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards. Ensures a safe working environment by role modeling and requiring safe work behaviors. Motivates and trains. Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program. Ensures food quality and 100% customer satisfaction. Ensures complete and timely execution of corporate & local marketing plans. Champions recognition and motivation efforts Provides regular feedback to the team and RGM. Minimum Requirements: Is This You? Must be at least 18 years of age. Supervisory experience in the Quick Service Restaurant industry or retail environment Attendance and Punctuality a must Basic business math skills Good oral/written communication skills Basic personal computer literacy Enthusiasm and willing to learn. Team player Commitment to customer satisfaction Why Taco Bell? Have a strong work ethic Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
    $23k-29k yearly est. 2h ago
  • Team Leader

    Chick-Fil-A 4.4company rating

    Columbus, OH jobs

    At Chick-fil-A, we are seeking developed leaders to support the business. Team Leaders will oversee Team Members in the development of the business and in the continual pursuit of "Operational Excellence" while creating a positive work culture. Team Leaders are tasked with ensuring we are meeting and exceeding our high goals and standards. Perks of being a Team Leader include flexible hours, competitive pay, and a positive atmosphere! This location is a Chick-fil-A, Inc.-operated location. Team Members at this location are employed by COR Restaurant Services, LLC, a wholly owned subsidiary of Chick-fil-A, Inc. Responsibilities * Exhibit knowledge of operational policies and procedures. * Demonstrate knowledge of the brand, products, and promotions. * Works with Interim Managers to ensure appropriate daily and restaurant staffing levels. * Must be an excellent coach, communicator, and team builder. * Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks. * Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback. * Follow sanitation and safety procedures. * Maintain consistent attendance and punctuality. Requirements * Ability to handle multiple tasks at once. * Able to stand for prolonged periods, walk, bend, kneel, squat, and lift heavy objects, as needed. * Team-oriented, adaptable, dependable, and strong work ethic. * Positive attitude. * Experience as a leader in the customer service and/or production environment * Proven ability to lead in quick paced environments as part of a team. * Treats others with honor, dignity, and respect. Benefits * Sick time or paid leave in jurisdictions where mandated * Excellent career advancement opportunities * Remarkable Futures Scholarship opportunities * 100% Employer-paid Employee Assistance Program for Team Members and their Dependents * Employer-subsidized Medical/Rx insurance, dental insurance, and vision insurance for full-time Team Members and their Dependents * Optional voluntary life insurance for full-time Team Members with premiums paid via payroll deduction * 401(k) retirement plan with up to 5% Employer-paid matching contribution for Team Members 21 or older who have completed 1 year of service with a minimum of 1,000 hours worked in the applicable 12 month period, or who have completed 3 consecutive years of service (reduces to 2 consecutive years of service in 2025) with a minimum of 500 hours worked in each consecutive 12-month period * Free meal benefits based on scheduled hours * Closed on Sundays This job posting is for an opportunity with COR Restaurant Services, LLC ("COR Services"), a wholly owned subsidiary of Chick-fil-A, Inc. COR Services is an equal opportunity employer and does not discriminate in employment decisions based upon any status, classification, or factor protected by federal, state, or local law. COR Services will make reasonable accommodation(s) for qualified individuals with a disability and for sincerely held religious beliefs in accordance with all legal requirements. Any applicant requiring a reasonable accommodation should contact the hiring manager. Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
    $22k-29k yearly est. 18d ago
  • Team Leader

    Chick-Fil-A 4.4company rating

    Columbus, OH jobs

    Our Restaurant is looking for Leaders who have a passion for excellence and for serving others. A Team Leader influences our ability to create remarkable experiences for every guest and is a crucial part of our team. Along with a competitive paycheck, you will work in an empowering environment where you will develop valuable business and people skills. You will be coached and supported as a valuable part of a High Performance Leadership Team. The role of a Team Leader is to pursue operational excellence during their shift, show CARE and hospitality toward guests, maintain the highest standards of integrity and food safety, and act as a role model for the team. Qualifications: * Excellent Communication skills, both written and verbal * Consistency and Reliability * Exceptional Responsibility * Positive Attitude * Exhibits and Promotes Teamwork * Passion for Serving and Helping Others Responsibilities: * Minimum availability of 20 hours per week and at least 3 shifts * At least 12 month employment commitment, with opportunities for advancement. * Excellence in daily Operations of a high-volume, fast-paced restaurant * Respectful and Immediate response to guest needs * Take Initiative and Work Efficiently * Accurately count register drawers, with integrity * Coach fellow team members * Take and Assemble Catering Orders * Follow Food Safety and Cleanliness Guidelines Join the top-rated brand in the industry and gain experience with a growing business: apply today! Successful applicants must be able work on their feet for several hours at a time and lift potentially heavy objects when necessary. Job opportunities are generally offered as full time or part time. Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager or assistant manager is preferred, but not required. Welcome to Chick-fil-A Grandview Yard! We are so excited that you have chosen to apply with us! We consider ourselves to be more than a team, but a family. We look forward to getting to know you!
    $22k-29k yearly est. 18d ago
  • Team Leader

    Chick-Fil-A Grandview Yard 4.4company rating

    Columbus, OH jobs

    Job Description Our Restaurant is looking for Leaders who have a passion for excellence and for serving others. A Team Leader influences our ability to create remarkable experiences for every guest and is a crucial part of our team. Along with a competitive paycheck, you will work in an empowering environment where you will develop valuable business and people skills. You will be coached and supported as a valuable part of a High Performance Leadership Team. The role of a Team Leader is to pursue operational excellence during their shift, show CARE and hospitality toward guests, maintain the highest standards of integrity and food safety, and act as a role model for the team. Requirements/Responsibilities Qualifications: • Excellent Communication skills, both written and verbal • Consistency and Reliability • Exceptional Responsibility • Positive Attitude • Exhibits and Promotes Teamwork • Passion for Serving and Helping Others Responsibilities: • Minimum availability of 20 hours per week and at least 3 shifts • At least 12 month employment commitment, with opportunities for advancement. • Excellence in daily Operations of a high-volume, fast-paced restaurant • Respectful and Immediate response to guest needs • Take Initiative and Work Efficiently • Accurately count register drawers, with integrity • Coach fellow team members • Take and Assemble Catering Orders • Follow Food Safety and Cleanliness Guidelines Join the top-rated brand in the industry and gain experience with a growing business: apply today! Successful applicants must be able work on their feet for several hours at a time and lift potentially heavy objects when necessary. Job opportunities are generally offered as full time or part time. Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager or assistant manager is preferred, but not required. Special Instructions Apply now! Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $22k-29k yearly est. 2d ago
  • Back of House Team Leader

    Chick-Fil-A 4.4company rating

    Grove City, OH jobs

    A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow. Position Type: * Full-time and Part-time Our Benefits Include: * A fun work environment where you can positively influence others * Flexible scheduling (and closed on Sundays) * Learning first-hand from an experienced Operator and Restaurant Leaders * Intentional growth and development to help you reach your professional goals * Scholarship opportunities * Competitive pay Team Leader Responsibilities: * Practice proper food safety procedures * Ensure the rest of the team is following food safety procedures * Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant * Offer immediate and respectful response to Guest's needs * Assist in training of new hires, set the tone for a shift, and act as a role model for our team * Be a friendly, encouraging team player * Open and/or close, lead shifts, key holder * Count drawers and finalize day * Excellent communication skills, both written and spoken Qualifications and Requirements: * Smile * Create and Maintain Eye Contact * Speak Enthusiastically * Make Emotional Connections with Guests * Reliable transportation * Ability to work in a fast-paced environment * Strong people skills with a desire to serve Team Members * Strong commitment to superior customer service * Ability to manage Team Member behavioral and performance issues * Ability to work in a team environment with shared ownership and responsibility * Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred. Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
    $22k-29k yearly est. 10d ago
  • Team Leader

    Chick-Fil-A 4.4company rating

    Deer Park, OH jobs

    A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow. Position Type: * Full-time and Part-time Our Benefits Include: * A fun work environment where you can positively influence others * Flexible scheduling (and closed on Sundays) * Learning first-hand from an experienced Operator and Restaurant Leaders * Intentional growth and development to help you reach your professional goals * Scholarship opportunities * Competitive pay Team Leader Responsibilities: * Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant * Offer immediate and respectful response to Guest's needs * Assist in training of new hires, set the tone for a shift, and act as a role model for our team * Be a friendly, encouraging team player * Open and/or close, lead shifts, key holder * Count drawers and finalize day * Excellent communication skills, both written and spoken Qualifications and Requirements: * Smile * Create and Maintain Eye Contact * Speak Enthusiastically * Make Emotional Connections with Guests * Reliable transportation * Ability to work in a fast-paced environment * Strong people skills with a desire to serve Team Members * Strong commitment to superior customer service * Ability to manage Team Member behavioral and performance issues * Ability to work in a team environment with shared ownership and responsibility * Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred. Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
    $22k-29k yearly est. 18d ago
  • Team Leader

    Chick-Fil-A 4.4company rating

    Dublin, OH jobs

    A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow. Position Type: * Full-time and Part-time Our Benefits Include: * A fun work environment where you can positively influence others * Flexible scheduling (and closed on Sundays) * Learning first-hand from an experienced Operator and Restaurant Leaders * Intentional growth and development to help you reach your professional goals * Scholarship opportunities * Competitive pay Team Leader Responsibilities: * Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant * Offer immediate and respectful response to Guest's needs * Assist in training of new hires, set the tone for a shift, and act as a role model for our team * Be a friendly, encouraging team player * Open and/or close, lead shifts, key holder * Count drawers and finalize day * Excellent communication skills, both written and spoken Qualifications and Requirements: * Smile * Create and Maintain Eye Contact * Speak Enthusiastically * Make Emotional Connections with Guests * Reliable transportation * Ability to work in a fast-paced environment * Strong people skills with a desire to serve Team Members * Strong commitment to superior customer service * Ability to manage Team Member behavioral and performance issues * Ability to work in a team environment with shared ownership and responsibility * Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred. Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Chick-fil-A - Sawmill Road 6051 Sawmill Rd, Dublin, OH, 43017
    $22k-30k yearly est. 18d ago
  • Team Leader

    Chick-Fil-A 4.4company rating

    Dublin, OH jobs

    A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow. Position Type: * Full-time and Part-time Our Benefits Include: * A fun work environment where you can positively influence others * Flexible scheduling (and closed on Sundays) * Learning first-hand from an experienced Operator and Restaurant Leaders * Intentional growth and development to help you reach your professional goals * Scholarship opportunities * Competitive pay Team Leader Responsibilities: * Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant * Offer immediate and respectful response to Guest's needs * Assist in training of new hires, set the tone for a shift, and act as a role model for our team * Be a friendly, encouraging team player * Open and/or close, lead shifts, key holder * Count drawers and finalize day * Excellent communication skills, both written and spoken Qualifications and Requirements: * Smile * Create and Maintain Eye Contact * Speak Enthusiastically * Make Emotional Connections with Guests * Reliable transportation * Ability to work in a fast-paced environment * Strong people skills with a desire to serve Team Members * Strong commitment to superior customer service * Ability to manage Team Member behavioral and performance issues * Ability to work in a team environment with shared ownership and responsibility * Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred. Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
    $22k-30k yearly est. 18d ago
  • Restaurant Team Lead

    Chick-Fil-A 4.4company rating

    Dublin, OH jobs

    Description At Chick-fil-A we are always looking for leaders; not only are we looking for leaders, we are looking for leaders who have a passion for developing others. A shift leader is a crucial part of our business. A shift leader is the face of the restaurant during their shift and is responsible for ensuring each guest that visits walks away having a remarkable experience. Restaurant Team Lead / Crew Lead / Shift Manager is generally offered as full time or part time restaurant job. Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager very helpful to the success at this job. More Requirements/Responsibilities Restaurant Team Lead / Crew Lead / Shift Manager Responsibilities Include: * Participating operationally in day to day activities in high-volume fast-paced restaurant. * Offer the Team encouragement to stay true to 2nd Mile Service goals. * Offer immediate/respectful response to Guest's needs. * Assist in training of new hires, set the tone for a shift, act as a role model for our team. * Be a friendly encouraging team player * Open and/or close, lead shifts, key holder. * Count Drawers and Finalizing Day. * Excellent Communication Skills both written and spoken. Along with a competitive paycheck, you will work in a nurturing environment where you will continue to develop valuable business and people skills. You will be part of a High Performance Leadership Team where you will be encouraged and coached as a valued member of a supportive team. Restaurant Team Lead / Crew Lead / Shift Manager is generally offered as full time or part time restaurant job. Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager very helpful to the success at this job. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $22k-30k yearly est. 60d+ ago
  • Restaurant Team Lead

    Chick-Fil-A-Sawmill Road 4.4company rating

    Dublin, OH jobs

    Job Description At Chick-fil-A we are always looking for leaders; not only are we looking for leaders, we are looking for leaders who have a passion for developing others. A shift leader is a crucial part of our business. A shift leader is the face of the restaurant during their shift and is responsible for ensuring each guest that visits walks away having a remarkable experience. Restaurant Team Lead / Crew Lead / Shift Manager is generally offered as full time or part time restaurant job. Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager very helpful to the success at this job. Requirements/Responsibilities Restaurant Team Lead / Crew Lead / Shift Manager Responsibilities Include: * Participating operationally in day to day activities in high-volume fast-paced restaurant. * Offer the Team encouragement to stay true to 2nd Mile Service goals. * Offer immediate/respectful response to Guest's needs. * Assist in training of new hires, set the tone for a shift, act as a role model for our team. * Be a friendly encouraging team player * Open and/or close, lead shifts, key holder. * Count Drawers and Finalizing Day. * Excellent Communication Skills both written and spoken. Along with a competitive paycheck, you will work in a nurturing environment where you will continue to develop valuable business and people skills. You will be part of a High Performance Leadership Team where you will be encouraged and coached as a valued member of a supportive team. Restaurant Team Lead / Crew Lead / Shift Manager is generally offered as full time or part time restaurant job. Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager very helpful to the success at this job. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $22k-30k yearly est. 23d ago
  • Team Leader

    Chick-Fil-A 4.4company rating

    Troy, OH jobs

    A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow. Position Type: * Full-time and Part-time Our Benefits Include: * A fun work environment where you can positively influence others * Flexible scheduling (and closed on Sundays) * Learning first-hand from an experienced Operator and Restaurant Leaders * Intentional growth and development to help you reach your professional goals * Scholarship opportunities * Competitive pay Team Leader Responsibilities: * Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant * Offer immediate and respectful response to Guest's needs * Assist in training of new hires, set the tone for a shift, and act as a role model for our team * Be a friendly, encouraging team player * Open and/or close, lead shifts, key holder * Count drawers and finalize day * Excellent communication skills, both written and spoken Qualifications and Requirements: * Smile * Create and Maintain Eye Contact * Speak Enthusiastically * Make Emotional Connections with Guests * Reliable transportation * Ability to work in a fast-paced environment * Strong people skills with a desire to serve Team Members * Strong commitment to superior customer service * Ability to manage Team Member behavioral and performance issues * Ability to work in a team environment with shared ownership and responsibility * Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred. Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
    $22k-29k yearly est. 18d ago
  • Team Leader

    Chick-Fil-A 4.4company rating

    North Olmsted, OH jobs

    A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow. Position Type: * Full-time and Part-time Our Benefits Include: * A fun work environment where you can positively influence others * Flexible scheduling (and closed on Sundays) * Learning first-hand from an experienced Operator and Restaurant Leaders * Intentional growth and development to help you reach your professional goals * Scholarship opportunities * Competitive pay Team Leader Responsibilities: * Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant * Offer immediate and respectful response to Guest's needs * Assist in training of new hires, set the tone for a shift, and act as a role model for our team * Be a friendly, encouraging team player * Open and/or close, lead shifts, key holder * Count drawers and finalize day * Excellent communication skills, both written and spoken Qualifications and Requirements: * Smile * Create and Maintain Eye Contact * Speak Enthusiastically * Make Emotional Connections with Guests * Reliable transportation * Ability to work in a fast-paced environment * Strong people skills with a desire to serve Team Members * Strong commitment to superior customer service * Ability to manage Team Member behavioral and performance issues * Ability to work in a team environment with shared ownership and responsibility * Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred. Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
    $23k-30k yearly est. 18d ago
  • Team Leader

    Chick-Fil-A 4.4company rating

    Carlisle, OH jobs

    A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow. Position Type: * Full-time and Part-time Our Benefits Include: * A fun work environment where you can positively influence others * Free accredited online college degree programs through Point University. * Flexible scheduling (and closed on Sundays) * Learning first-hand from an experienced Operator and Restaurant Leaders * Intentional growth and development to help you reach your professional goals * Scholarship opportunities * Health Insurance coverage (full time.) * Competitive pay Team Leader Responsibilities: * Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant * Offer immediate and respectful response to Guest's needs * Assist in training of new hires, set the tone for a shift, and act as a role model for our team * Be a friendly, encouraging team player * Open and/or close, lead shifts, key holder * Count drawers and finalize day * Excellent communication skills, both written and spoken Qualifications and Requirements: * Smile * Create and Maintain Eye Contact * Speak Enthusiastically * Make Emotional Connections with Guests * Reliable transportation * Ability to work in a fast-paced environment * Strong people skills with a desire to serve Team Members * Strong commitment to superior customer service * Ability to manage Team Member behavioral and performance issues * Ability to work in a team environment with shared ownership and responsibility * Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred. Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
    $22k-29k yearly est. 18d ago
  • Team Leader & Events Coordinator

    Chick-Fil-A 4.4company rating

    Massillon, OH jobs

    FOH Shift Leader & Events Coordinator Reports To: Director of Operations Employment Type: Full-Time / Part-Time The FOH Shift Leader & Events Coordinator is a dual-role position responsible for leading front-of-house (FOH) operations during assigned shifts while also planning, coordinating, and executing events both in-restaurant and off-site. This role requires strong leadership, organizational skills, and attention to detail to ensure smooth FOH operations and successful events that enhance the restaurant's brand and guest experience. Key Responsibilities: FOH Shift Leader Duties (50%): * Daily FOH Operations Management: * Ensure smooth daily operations of all FOH activities during your assigned daypart. * Maintain the highest standards of food safety and cleanliness in compliance with health and safety regulations. * Guest Experience & Issue Resolution: * Ensure all employees are utilizing Chick-fil-A hospitality principles with every guest interaction. * Monitor and meet or exceed all established FOH metrics, including speed of service, food quality, attentive/courteous service, guest experience, and cleanliness. * Checklists & Facility Maintenance: * Complete all applicable checklists (opening, pre-close, transition, rotations, etc.). * Oversee daily deep clean checklists and ensure high-quality maintenance and cleanliness of facilities and equipment. * Team Coordination & Communication: * Regularly coordinate with the Director team regarding monthly goals and personnel actions * Provide continuous coaching and training to all FOH team members Event Planning & Execution (50%): * Event Planning: * Plan, coordinate, and execute a variety of events, including in-restaurant promotions, private dining experiences, and off-site catering events. * Collaborate with the marketing team to develop event themes, menus, and promotional materials. * Manage event budgets, timelines, and logistics to ensure successful execution. * Vendor & Partner Coordination: * Liaise with vendors, suppliers, and external partners to secure necessary resources for events (e.g., equipment, decorations, entertainment). * Negotiate contracts and manage relationships with external stakeholders. * On-Site Event Management: * Oversee event setup, execution, and breakdown, ensuring all details are handled smoothly and according to plan. * Coordinate internally (Director Team and BOH) to ensure seamless food and beverage service during events. * Post-Event Evaluation: * Conduct post-event evaluations to assess success, gather feedback, and identify areas for improvement. * Track event metrics (e.g., attendance, revenue, customer satisfaction) and report findings to management. Qualifications: Education: High school diploma or equivalent; Bachelor's degree in Hospitality, Communication, Business, or related field preferred. Experience: * 2+ years of experience in restaurant operations, specifically in a FOH leadership role. Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred. * Proven track record of successfully planning and executing events. Skills: * Strong organizational and multitasking abilities. * Excellent communication and interpersonal skills. * Ability to work under pressure and meet tight deadlines. * Proficiency in event management software and Microsoft Office Suite. * Knowledge of food and beverage operations, including health and safety regulations. Attributes: * Creative thinker with a passion for delivering exceptional customer experiences. * Team player with strong leadership and problem-solving skills. * Flexible schedule, including availability to work evenings, weekends, and holidays as needed. Physical Requirements: * Comfortable working in a fast-paced, high-pressure environment. * Ability to stand for extended periods and lift up to 30 pounds. Additional Qualifications and Requirements: * Smile * Create and Maintain Eye Contact * Speak Enthusiastically * Make Emotional Connections with Guests * Reliable transportation * Strong people skills with a desire to serve Team Members * Strong commitment to superior customer service * Ability to manage Team Member behavioral and performance issues * Ability to work in a team environment with shared ownership and responsibility Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
    $23k-30k yearly est. 18d ago
  • Team Leader

    Chick-Fil-A 4.4company rating

    Cincinnati, OH jobs

    A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow. Position Type: * Full-time and Part-time Our Benefits Include: * A fun work environment where you can positively influence others * Flexible scheduling (and closed on Sundays) * Learning first-hand from an experienced Operator and Restaurant Leaders * Intentional growth and development to help you reach your professional goals * Scholarship opportunities * Competitive pay Team Leader Responsibilities: * Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant * Offer immediate and respectful response to Guest's needs * Assist in training of new hires, set the tone for a shift, and act as a role model for our team * Be a friendly, encouraging team player * Open and/or close, lead shifts, key holder * Count drawers and finalize day * Excellent communication skills, both written and spoken Qualifications and Requirements: * Smile * Create and Maintain Eye Contact * Speak Enthusiastically * Make Emotional Connections with Guests * Reliable transportation * Ability to work in a fast-paced environment * Strong people skills with a desire to serve Team Members * Strong commitment to superior customer service * Ability to manage Team Member behavioral and performance issues * Ability to work in a team environment with shared ownership and responsibility * Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred. Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Chick-fil-A - Anderson 8598 Beechmont Ave, Cincinnati, OH, 45255
    $22k-29k yearly est. 12d ago
  • Team Leader

    Chick-Fil-A 4.4company rating

    Cincinnati, OH jobs

    A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow. Position Type: Full-time and Part-time Our Benefits Include: A fun work environment where you can positively influence others Flexible scheduling (and closed on Sundays) Learning first-hand from an experienced Operator and Restaurant Leaders Intentional growth and development to help you reach your professional goals Scholarship opportunities Competitive pay Team Leader Responsibilities: Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant Offer immediate and respectful response to Guest's needs Assist in training of new hires, set the tone for a shift, and act as a role model for our team Be a friendly, encouraging team player Open and/or close, lead shifts, key holder Count drawers and finalize day Excellent communication skills, both written and spoken Qualifications and Requirements: Smile Create and Maintain Eye Contact Speak Enthusiastically Make Emotional Connections with Guests Reliable transportation Ability to work in a fast-paced environment Strong people skills with a desire to serve Team Members Strong commitment to superior customer service Ability to manage Team Member behavioral and performance issues Ability to work in a team environment with shared ownership and responsibility Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred. Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.
    $22k-29k yearly est. 60d+ ago
  • Team Leader

    Jack In The Box, Inc. 3.9company rating

    Cincinnati, OH jobs

    Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all JIB procedures, systems and standards. Guest Expectations Well-Trained * (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate. * Trains and coaches team members using the Guest Expectations training materials. * Models being calm and productive during busy times. * Coaches team members to ensure they are knowledgeable on job requirements. Neat and Well-Groomed * (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when noncompliant. * Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. Friendly * (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. ? Coaches team members on having a positive, friendly attitude and behaviors. * Models and coaches team members on the JIB Hospitality Model. Well-Staffed * (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis. * Helps with order taking and cashiering during busy times. * Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive. * Encourages team members to ask for help, when necessary, to meet guests' needs. * Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping. Food Tastes Great * (Food Quality) Monitors quality to ensure the food looks and tastes great, and is of high quality. * Models and monitors food presentation and coaches team members when necessary. * Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary. Consistent and Quick Service * (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same. * Leads and coaches team on how to provide consistent, fast service. * Helps with order taking and cashiering during busy times. Order Accuracy * (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards. * Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the process. Does not dismiss errors. * Holds employees accountable to minimal order errors and re-trains them as needed. Food Safety * (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures. * Follows all hand washing and glove procedures. * Completes the Food Safety Checklist each shift It's All About Brand Ambassador * Has passion for the business and pride in Jack in the Box. * Inspires team members to embrace the brand. * Is proud to represent Jack in the Box. Focus on the Guest * Treats guests and employees with care and respect. * Is passionate about serving the guest. * Steps in to help employees when necessary. * Has a happy, friendly personality that is engaging to both the guest and other employees. * Reads the guest and anticipates their needs. Pays attention to guests' verbal and non-verbal communication and addresses them proactively. * Handles guest complaints -says "Yes" to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest. * Inspires team to take care of guests and make them the number one priority. Team Skills * Treats all employees with care and respect. * Is a good team player and leader. * Has a positive can-do attitude. * Is dependable and reliable. * Is willing to help others. * Keeps calm and does not show signs of stress. * Is open and willing to work with and lead people of all backgrounds. * Ensures the team provides quick service while maintaining a calm environment. * "Manages the floor"- coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws. Commitment * Thrives in a fast-paced, high energy, team environment. * Performs professionally during difficult situations and/or high volume times. * Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. * Takes corrective action to resolve issues that could jeopardize food safety or food quality. * Is flexible and changes direction based on the needs of the business. * Works with a sense of urgency. * Knows and trains others on the products and menu. * Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable. * Takes accountability for cash management and handling during their shift. * Is meticulous in following and managing to Jack in the Box policies and standards. Front of Restaurant Includes, but not limited to duties, described below. Performs other duties as assigned or directed. Guest Service(Dine In/Drive-Thru) * Immediately acknowledges and welcomes guests. * Takes and clarifies orders, assists guests with menu selection as appropriate. * Enters order in POS system, collects money, and makes change. * Always thanks guest upon completion of order taking. * Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests. * Maintains cleanliness and stocking of work area. Interior * Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors. * Cleans and stocks restrooms. * Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment. * Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior * Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. * Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board). * Cleans drive-thru and dump Back of Restaurant Includes, but not limited to, duties described below. Performs other duties as assigned or directed. Grill * Reads grill video monitor to prepare ordered products. * Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds. * Discards ingredients/products that have expired or don't meet quality standards. * Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment. Assembly * Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest. * Discards ingredients/products that have expired or don't meet quality standards. Prep * Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation. * Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards. * Visually checks and inspects all ingredients for freshness. * Measures, assembles, and prepares ingredients for various products according to product mix information. Fryer * Reads fryer video monitor prepare ordered products. * Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. * Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units. Interior * Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms. * Washes and sanitizes dishes and utensils by hand or using dishwasher. * Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens. * Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment. * Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior * Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. * Empties trash cans, and cleans miscellaneous exterior items (i.e. -drive-thru menu board). * Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness. Receiving & Storage * Receives and stores products on delivery following established procedures. * QUALIFICATIONS: Experience - 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1 year supervisory experience in a restaurant or retail customer service environment. Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior. Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.
    $29k-54k yearly est. 13d ago
  • Team Leader

    Jack In The Box, Inc. 3.9company rating

    Beckett Ridge, OH jobs

    Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all JIB procedures, systems and standards. Guest Expectations Well-Trained * (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate. * Trains and coaches team members using the Guest Expectations training materials. * Models being calm and productive during busy times. * Coaches team members to ensure they are knowledgeable on job requirements. Neat and Well-Groomed * (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when noncompliant. * Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. Friendly * (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. ? Coaches team members on having a positive, friendly attitude and behaviors. * Models and coaches team members on the JIB Hospitality Model. Well-Staffed * (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis. * Helps with order taking and cashiering during busy times. * Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive. * Encourages team members to ask for help, when necessary, to meet guests' needs. * Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping. Food Tastes Great * (Food Quality) Monitors quality to ensure the food looks and tastes great, and is of high quality. * Models and monitors food presentation and coaches team members when necessary. * Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary. Consistent and Quick Service * (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same. * Leads and coaches team on how to provide consistent, fast service. * Helps with order taking and cashiering during busy times. Order Accuracy * (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards. * Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the process. Does not dismiss errors. * Holds employees accountable to minimal order errors and re-trains them as needed. Food Safety * (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures. * Follows all hand washing and glove procedures. * Completes the Food Safety Checklist each shift It's All About Brand Ambassador * Has passion for the business and pride in Jack in the Box. * Inspires team members to embrace the brand. * Is proud to represent Jack in the Box. Focus on the Guest * Treats guests and employees with care and respect. * Is passionate about serving the guest. * Steps in to help employees when necessary. * Has a happy, friendly personality that is engaging to both the guest and other employees. * Reads the guest and anticipates their needs. Pays attention to guests' verbal and non-verbal communication and addresses them proactively. * Handles guest complaints -says "Yes" to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest. * Inspires team to take care of guests and make them the number one priority. Team Skills * Treats all employees with care and respect. * Is a good team player and leader. * Has a positive can-do attitude. * Is dependable and reliable. * Is willing to help others. * Keeps calm and does not show signs of stress. * Is open and willing to work with and lead people of all backgrounds. * Ensures the team provides quick service while maintaining a calm environment. * "Manages the floor"- coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws. Commitment * Thrives in a fast-paced, high energy, team environment. * Performs professionally during difficult situations and/or high volume times. * Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. * Takes corrective action to resolve issues that could jeopardize food safety or food quality. * Is flexible and changes direction based on the needs of the business. * Works with a sense of urgency. * Knows and trains others on the products and menu. * Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable. * Takes accountability for cash management and handling during their shift. * Is meticulous in following and managing to Jack in the Box policies and standards. Front of Restaurant Includes, but not limited to duties, described below. Performs other duties as assigned or directed. Guest Service(Dine In/Drive-Thru) * Immediately acknowledges and welcomes guests. * Takes and clarifies orders, assists guests with menu selection as appropriate. * Enters order in POS system, collects money, and makes change. * Always thanks guest upon completion of order taking. * Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests. * Maintains cleanliness and stocking of work area. Interior * Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors. * Cleans and stocks restrooms. * Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment. * Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior * Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. * Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board). * Cleans drive-thru and dump Back of Restaurant Includes, but not limited to, duties described below. Performs other duties as assigned or directed. Grill * Reads grill video monitor to prepare ordered products. * Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds. * Discards ingredients/products that have expired or don't meet quality standards. * Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment. Assembly * Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest. * Discards ingredients/products that have expired or don't meet quality standards. Prep * Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation. * Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards. * Visually checks and inspects all ingredients for freshness. * Measures, assembles, and prepares ingredients for various products according to product mix information. Fryer * Reads fryer video monitor prepare ordered products. * Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. * Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units. Interior * Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms. * Washes and sanitizes dishes and utensils by hand or using dishwasher. * Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens. * Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment. * Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior * Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. * Empties trash cans, and cleans miscellaneous exterior items (i.e. -drive-thru menu board). * Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness. Receiving & Storage * Receives and stores products on delivery following established procedures. * QUALIFICATIONS: Experience - 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1 year supervisory experience in a restaurant or retail customer service environment. Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior. Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.
    $29k-54k yearly est. 13d ago
  • Shift Leader

    Church's Chicken 4.2company rating

    Team leader job at Church's Chicken

    Shift Leaders are a critical in creating a respectful and positive environment and to our day to day operations. They are responsible for organizing and managing the team as they prepare for and deliver an exceptional guest experience in a clean and safe restaurant. Shift Leaders must effectively communicate with the management team to ensure our sales, labor, and profitability goals are met. Responsibilities Include Team Environment • Communicate job expectations and shift responsibilities to employees • Hold team members accountable for performance accurately and respectfully • Support the development of team members Operational Excellence • Create and maintain a guest focused culture • Ensure Brand standards, recipes, and systems are executed • Ensure shift is staffed and meets guest service goals • Ensure shift has adequate product for use and prepared as directed • Action plans to ensure a safe, secure, and healthy environment • Action plans to drive system improvements Profitability • Control costs while also driving service and sales goals • Manage in-restaurant cash and banking procedures to standard • Execute promotions with team training and sampling Skills / Qualifications: Fluent reading and writing in English Basic computer skills Math and financial management 1 year restaurant or retail experience 1 year supervisory experience (preferred) Food Safety trained (certified preferred) Competencies: Guest Focus Passion for Results Problem Solving and Decision Making Building Effective Teams Interpersonal Relationships and Influence Compensation and Benefits: Competitive pay Flexible schedules Growth and development opportunities Full time employees are eligible for: Paid time off, Short-term disability, Health, Dental, Vision, and Life Insurance, 401k with employer contribution
    $25k-32k yearly est. 60d+ ago

Learn more about Church's Chicken jobs