Ciena jobs - 199 jobs

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. This is a product manager position in the Optical Systems PLM team. As an Optical Systems Product Line Manager, you will work closely with a cross functional team to support the definition, introduction, and life cycle management of Ciena's industry leading Optical System products. This is an individual contributor position reporting into the Ciena's Product Line Management organization and offers the opportunity to influence Optical Systems business across a broad set of customers (GCNs, SPs, Enterprises, etc.). How You Will Contribute Work with customers and account teams to ensure product / portfolio alignment to market demands Work with broader PLM leadership team to ensure a complete cross portfolio evolution strategy is in place to ensure Ciena meets its corporate goals Work with R&D, supply chain and procurement to optimize product / solution costs Work with R&D to ensure appropriate feature prioritization / roll out Work with sales and customers to ensure appropriate pricing Work with Marketing team to ensure that our competitive differentiation is clearly articulated and understood by sales, customers and the financial community Role: Articulate the features and value proposition of products to Sales team and customers Support sales activities through active involvement in lead customer engagements and key bid activities Drive market pricing strategies and product cost reduction programs to balance market share growth with long term portfolio profitability Work closely with Sale team and Supply Chain to drive revenue plan and volume forecast Translate portfolio strategy into actionable product requirements and associated release plans. Drive cross functional team consisting of Sales, Marketing and R&D to establish a portfolio strategy for accelerated growth in the market by systematically analyzing customer needs, product requirements and associated market opportunities Define, develop, drive product roadmap and manage R&D development priorities for maximizing market share and revenue growth Drive complete lifecycle management of products from concept through to product retirement The Must Haves: Bachelor or Master of Electrical Engineering degree, with specialization in fiber optics, telecommunications, networking or communications system - or equivalent experience is mandatory Master of Business Administration (MBA) degree is desired but not mandatory 5+ years of relevant industry experience with successful and progressive track record of accomplishment, leadership and increasing responsibility Assets: Strong product background in optical fiber communications Proven experience of driving new product introduction into customer accounts Proven experience of growing a product business in a competitive environment Keen business sense and general management experience to drive lifecycle management of complex products and solutions from concept through retirement with clear focus on strategic and operational goals and objectives Extraordinary communications and presentation skills facing customers and internal stakeholders Strong program and project management skills with meticulous attention to detail in orchestrating efforts across multiple functional disciplines while overseeing and coordinating all constituent elements of product line profit and loss drivers Seasoned interpersonal skills with a proven ability to achieve results through alignment of cross-functional and multi-divisional activities in a highly collaborative, team-oriented, and fast-paced environment Demonstrated ability to build trusted relationships with customers and other functional organizations 25% Travel Required The annual pay range for this position is $114,100 - $182,300 CAD. #LI-WH1 #LI-Remote Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Reporting to the Director, Field Service Project Management and Senior Manager, Field Service Project Management, Ciena's Metro Technicians perform tasks relevant to the addition and removal of optical, DCN, power, etc., equipment on live and non-live networks. You'll work hands-on with cutting-edge optical and power equipment in live network environments, ensuring seamless service delivery for our customers. You'll be part of a collaborative, high-performance team that values safety, quality, and ownership. This is a role for someone who thrives on travel, solving technical problems, and making a real impact every day. The successful candidate must be prepared for considerable overtime. This may include working over 50 hours per week, including travel time, depending on project needs and travel itineraries. Overtime pay is provided in accordance with federal and state labor laws You will be required to lift 40+ pounds regularly, and should be comfortable with climbing ladders You will be required to be in Las Vegas for this role. You will install, remove, and test optical, DCN, and power equipment on both live and offline networks You will read and interpret Engineering Design Packages (EDPs), Visio drawings, and Methods of Procedure (MoPs) You will perform fiber work (run, clean, remove patch cords, terminate to FDPs) You will execute DC power cabling and -48DC live system work You will conduct rectifier/PDU installations and removals You will assist with basic testing of hardware and complete all documentation accurately and on time You will ensure job sites are clean, safe, and fully stocked with required materials/tools You will perform on-site audits and quality inspections (including virtual audits) You will be required to safely operate company/rented vehicles and follow all safety and ESD protocols You will need to communicate effectively with site leads, project managers, remote testers, and customers The Must-Haves: Education: High School Diploma (post-secondary technical training preferred) Experience: Previous experience installing network hardware from multiple vendors Travel: Ability to travel extensively across the US (up to 100%) Technical Skills: Understanding of fiber optics and DC power Comfortable with cabling, racking, and module installation Working knowledge of Microsoft Office Soft Skills: Strong time management and communication skills Detail-oriented, safety-conscious, and able to work independently Able to problem-solve and escalate issues when needed Pay Range: The hourly pay range for this position is $24.08/hr - $38.46/hr. Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Location: Remote, US (Preferred CO, TX, IL, GA) The CMS Business Development Consultant is responsible for consulting and partnering with named Service Providers and Network Operators in the US to drive long-term growth for both Ciena and our Service Provider partners. This position combines business development, product consulting and partnership to perform a critical shared overlay function working in collaboration with Ciena Account teams. The role is focused on strengthening partnerships, developing new business opportunities, launching new Carrier Managed Services and accelerating sales performance with our partner community. To perform exceptionally well in this role, the Consultant will need: an outcome oriented problem solving mindset, emotional intelligence to align internal and external stakeholders and superior communication skills. How Will You Contribute: Business Development Develop and launch new services with Service Provider Partners. Drive partner orders to target and YoY Growth. Leverage consultancy approach to provide service creation and monetization support into target service provider partners. Lead business development and thought leadership initiatives to drive new opportunities and evolve existing services with our partner executive leadership teams. Identify target market segments, quantify market opportunity, assess the competitive landscape to engage with an insight-based selling approach. Proactively takes steps to capitalize on managed service opportunities presented by market opportunity. Deliver strategic consulting and business case development to execute the existing service evolution and new service creation process to launch new Ciena powered Carrier Managed Services. Develop market assessments and TCO/ROI business cases to justify investment. Lead the feasibility and business case assessments. Partnership Management Engage with key partner sales and marketing executives to create and maintain strong relationships with our partners. Developing personalized strategic business plans for each partner. Conduct annual business planning, and quarterly reviews with partner liaisons to measure and drive revenue growth. Engage Senior Sales Leadership and define strategy annually to grow Monthly Recurring Revenue of Ciena Powered Carrier Managed Services. Prioritize resources, OPEX and market development fund investment to achieve short and long-term sales growth. Align and engage internal Ciena resources to build out and drive a long-term managed services strategy. Communicate back to account management team and sales VP's key information that will help drive stronger corporate relationships with the partner and Ciena. Sales Enablement Develop a sales training and enablement strategy for multiple partners and customers that is non-technical and focused on evangelizing Ciena solutions that are built on the partners service platform(s). Develop content and lead sales training events to help relevant Direct and Indirect Sales teams grow Monthly Recurring Revenue. Monitor and report progress against business targets throughout the duration of engagements. The Must Haves: Must have at least 8 years' experience working in or with Telecommunication Service Providers in Sales, Channel Sales, Business Development, Product Management or Consulting. Experience in the Telecommunications eco-system including Global Carriers, Tier 1 Operators, Tier 2 Operators, Regional Service Providers, MSOs, Submarine Operators, Indirect channel, DC Operators and Cloud Providers. Experience with Service Provider/Network Operator Product Development Lifecycle and the requirements to develop, launch, operationalize, and enable the GTM of a new carrier managed service. Experience with channel programs, channel policies and channel management. Skilled in all aspects of consultative sales and business development. End to end including strategy development, executive discussions, relationship development, market dynamics assessment, service(s) definition with monetization models, opportunity qualification and development, brokering direct field sales connections, assistance with closure, and improving partner satisfaction. Must be proactive, energetic, demonstrates initiative & results oriented. Commitment to customer centricity, with a strong capability to advocate on behalf of customer needs and pain points. Must have strong collaboration skills to align cross-functional internal and external teams towards partner outcomes. Able to influence as a change agent capable of leading organizational transformations by overcoming internal and external barriers to success. Strong business acumen and deep telecommunications managed services market knowledge. Exceptional written and oral communication skills with extensive experience presenting a broad range of materials and storytelling to influence stakeholders including C suite. Adept at collaborating with key stakeholders, managing conflict, resolving issues and escalating where appropriate to deliver a best-in-class partnership experience. Experience using financials models to translate the solution benefits into financial business case justification for customer transformation. Effective interpersonal communications, emotional intelligence, active listening, and collaboration skills. Assets: Business degree or undergraduate degree in Engineering, Computer Science or Information Technology with MBA or equivalent relevant work and leadership experience. Preferred project management certification. Preferred relevant certifications on optical transport (L1), Carrier Ethernet (L2), IP (L3), Software Defined Networking and Network Function Virtualization. The annual total target compensation pay range for this position is 195,500 - $323,000. This includes both base and incentive compensation. #LI-WH1 #LI-Remote Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. We are seeking a Consultant, Sales Engineer as the customer facing, technical resource supporting Tier1/Tier2 Service Provider for the United States. The ideal candidate requires a strong technical background with an understanding of optical products, routing/switching products and customer applications. In addition, the candidate should possess the ability to position Ciena's leadership in networking hardware and software solutions as well as how Ciena's offerings differentiate against the competition. Candidate must be in the United States. How You Will Contribute: Will work with both internal and external organizations and stakeholders to drive solutions for our customers. You'll also perform technical oversight, including on-site customer engagements and support customer and internal architectural discussions and requirements. Play a lead role in producing written proposals, network engineering designs/documentation as well as quoting solutions and actively consult with customers on best practices and how to incorporate Ciena's technology into their networks. Assist in the preparation of quotes, RFx's responses and forecasts and collect and assist in the assessment of new product features as well as manage and track customer requests and help coordinate sales activities. Be able to create, communicate and articulate the value of solutions to customers. Understand the customers current network, software applications and architecture. Work with both internal and external organizations to drive solutions for our customers. Serve as a customer-facing primary contact for advanced technical issues. Ability to understand network architectures and their building blocks. Utilize Ciena's design and modeling tools to model optical network architectures. Collect and assist in assessment of new product features. Lead Customer Product and Technology solution discussions and presentation. Lead the transition of customers from end-of life products to other Ciena solutions. Plan and support product certification, acceptance testing, and network introduction activities. Make independent decisions on routine technical activities in accordance with company policy and procedures. Travel (~30-to-40%) to customers sites, R&D locations and technical conferences for customer engagements, technical discussions and presentations. Performs other duties as assigned. Must Haves: Highly motivated, with strong interpersonal skills and ability to handle competing priorities. Strong leadership skills with the ability to influence stakeholders to deliver objectives. Ability to prioritize, organize, and operate in fast-paced environments. Expert knowledge in positioning, designing, engineering, and planning of Layer 0/1 networks and services. Demonstrable knowledge in positioning, designing, engineering, and planning of Layer 2/3 networks and services. Experience working with engineering organizations to articulate technical concepts for end customers. Expertise in positioning NMS systems as key elements for enabling automated networks. Building network cost models that drive optimization of network designs. Construction of product feature / price analysis spreadsheets Excellent presentation and communication skills. Sales opportunity and quote tool experience a plus Problem solving and communication skills Time management skills: ability to plan, prioritize, execute & follow-up within a timely manner Professionalism in attitude, conduct, and appearance Ability to build strong customer relationships and support an overall sales strategy Technical background and desire to learn new technologies Must be able to communicate and work with Ciena engineering organizations and articulate the technical concepts and design to our customers. Excellent organizational skills due to dynamic nature of activities Superior verbal and written communication skills Bachelor's Degree (CS, EE), or equivalent experience, required 10+ years telecommunications / industry experience The annual total target compensation pay range for this position is $181,400 - $289,800 USD. This includes both base and incentive compensation. Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. We are seeking a Consultant, Sales Engineer as the customer facing, technical resource supporting Emerging Internet Content Providers, Data Center Operators, and Content Delivery Operators for the United States. The ideal candidate requires a strong technical background with an understanding of optical products, routing/switching products and customer applications. In addition, the candidate should possess the ability to position Ciena's leadership in networking hardware and software solutions as well as how Ciena's offerings differentiate against the competition. Candidate must be located in the United States. How You Will Contribute: * Perform technical oversight, including on-site customer engagements, support customer and internal architectural discussions and requirements definition into the engineering organizations. * Ability to produce written proposals, network engineering designs/documentation, as well as quoting the solutions. * Be able to create, communicate and articulate the value of solutions to customers. * Understand the customers current network, software applications and architecture. * Work with both internal and external organizations to drive solutions for our customers. * Consult with customers on best practices and how to incorporate Ciena's technology into their networks. * Remote sales engineer supporting Ciena's emerging ICP, DCO and CDO customers. * Serve as a customer-facing primary contact for advanced technical issues. * Ability to understand network architectures and their building blocks. * Utilize Ciena's design and modeling tools to model optical network architectures. * Assist in the preparation of quotes, RFx's responses, and forecasts. * Understand and assist customers in their API and software integration efforts. * Collect and assist in assessment of new product features. * Manage and track customer requests and help coordinate sales activities. * Assist Customer Product and Technology solution discussions and presentations * Support in the development of pricing strategies and incentives to win business * Assist in tracking of product deliverables and communicating issues to regional teams * Lead the transition of customers from end-of life products to other Ciena solutions. * Plan and support product certification, acceptance testing, and network introduction activities. * Make independent decisions on routine technical activities in accordance with company policy and procedures. * Travel (up to 50%) to customers sites, R&D locations and technical conferences for customer engagements, technical discussions and presentations. * Performs other duties as assigned. Must Haves: * Building network cost models that drive optimization of network designs. * Understanding basic concepts of Data Center architectures, spine and leaf designs, edge networking, routing, switching and optical transport. * Basic understanding of Automation SW architecture, common workflows, ZTP methods, DCN networking, APIs and networking models. * Familiarity with cloud architecture and deploying / running applications in a cloud environment. * Construction of product feature / price analysis spreadsheets * Sales opportunity and quote tool experience a plus * Project management, organizational skills * Problem solving and communication skills * Strategy development * Time management skills: ability to plan, prioritize, execute & follow-up within a timely manner * Professionalism in attitude, conduct, and appearance Ability to build strong customer relationships and support an overall sales strategy * Technical background and desire to learn new technologies * Demonstrated ability to manage on-going activities such as RFP activity, trials and product acceptance * Must be able to communicate and work with Ciena engineering organizations and articulate the technical concepts and design to our customers. * Excellent organizational skills due to dynamic nature of activities * Superior verbal and written communication skills * Bachelor's Degree (CS, EE), or equivalent experience, required * Master's Degree, preferred * 10+ years telecommunications / industry experience * Engineering or Product Management background required * Prior Data Center Operator and Internet Content Provider sales experience would be beneficial The annual total target compensation pay range for this position is $181,400 - $289,800 USD. This includes both base and incentive compensation. #LI-WH1 #LI-Remote Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: Lead and manage content migration projects, including transitioning Adobe FrameMaker to Adobe Experience Manager (AEM) and unstructured FrameMaker to structured DITA workflows. Oversee and optimize structured content workflows utilizing DITA standards, DITA Open Toolkit (DITA-OT), and DITAVAL conditional processing profiles. Manage large-scale data ingestion into AI models and ensure seamless integration with content systems. Develop and maintain structured content using tools such as Oxygen XML Editor, Markdown language, and XML/HTML editors. Implement coding and scripting solutions to streamline content workflows and enhance efficiency. Establish and maintain metadata, taxonomy, and ontology best practices using tools like PoolParty, ensuring content organization and discoverability. Collaborate across teams-including marketing, design, product, and leadership-to align content strategies with business objectives and user needs. The Must Haves: Expertisein management of Adobe Experience Manager (AEM) and other CCMS systems. Proven experience migrating content from Adobe FrameMaker to AEM and unstructured FrameMaker to structured DITA workflows. Advanced knowledge of DITA standards, DITA Open Toolkit (DITA-OT), and DITAVAL conditional processing profiles. Proficiency in ASCII docs to DITA conversion and direct publishing from AEM sites. Strong coding and scripting skills, with expertise in Markdown and XSLT languages. Hands-on experience with Oxygen XML Editor, HTML/XML editors, and Linux environments. Experience with Antenna House formatter and graphics conversion to SVG formats. Experience with Apache FOP formatter Familiarity with cloud services like AWS, Google Cloud, or Azure, as well as Kubernetes and Docker. Nice to Haves: Knowledge of Agile methodologies and project management frameworks. Experience ingesting large datasets into AI models and integrating AI workflows to generate first draft documentation from code. Expertise in metadata, taxonomy, and ontology management using PoolParty or similar tools. Familiarity with Linux-based systems and advanced scripting for workflow automation. Strong presentation skills and ability to communicate technical concepts effectively across teams. Strategic thinking and creativity in balancing user needs with business goals. Pay Range: Canada: $104,000.00 - $166,100.00 CAD USA: $$141,700.00 - $226,300.00 USD #LI-JD Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: You will report to the Global Mobility Director and play an integral part in the Global Mobility function, representing the Americas: US, Canada, Mexico, Central, and Latin America regions. Act as the primary contact for the Americas regions and collaborate closely with EMEA & APAC Mobility to ensure a globally consistent program and service experience for our business and employees. Assist with overseeing, implementing, and communicating Ciena's Global Mobility programs and policies, covering Permanent and Temporary Relocations, Expatriate Assignments, Remote Work, and Extended Business Traveler. Use your consulting passion and experience to effectively advise stakeholders in resolving the Global Mobility challenges and to help achieve the intended business outcome while balancing a business investment and our employee experience. Serve as an in-house Global Mobility subject matter expert on immigration and tax topics of those regions and represent us in cross-functional projects with other internal subject matter experts, covering payroll, finance, tax, legal, and total rewards. Form close partnerships with our Business Partners, Talent Acquisition, and People Services teams within our People & Culture organization. Manage and collaborate with our external tax, immigration, and relocation vendors, ensuring an appropriate level of service for Ciena and our employees, setting proper expectations, and providing regular updates to the business and stakeholders. Be the leading example of process adherence and continuously seek improvement to our operating and delivery model through technology enablement or process streamlining, and leveraging AI capability. Stay attuned to Global Mobility trends or news and formulate thoughtful recommendations based on independent research and analysis with support across the Global Mobility team. Contribute to and/or lead projects involving our mobile workforce and provide administrative support for Global Mobility activities covering relocation, immigration, and tax. The Must Haves: Knowledge of the US and Canada immigration systems and tax laws, namely, but not limited to: US: H-1B/H-4, L-1, TN, F-1/J-1, O-1, PERM, LCA, EAD; Canada: LMIA, GTS, open and closed work permits, PNP, FSWP. Typically requires seven years of experience in Global Mobility, experience in external Consulting (ideally Big 4), Corporate roles, and three or more years of experience in Human Resource functions. Bachelor's Degree in Human Resources, Business, Finance, or related field OR equivalent work experience in the Human Resources or Global Mobility Function. Strong communicator, including the ability to clearly and effectively communicate verbally and in writing to influence audiences at all levels in the organization, primarily in English. Experience automating, streamlining, and improving processes through simplification, technology, and a self-serving knowledge base. Strong vendor management skills through collaborating openly, upholding accountability, and setting clear roles & responsibilities. High level of personal integrity and comfortable operating with ambiguity - capable of balancing good governance with high-quality customer service. Fundamentally strong PC skills (Excel, Powerpoint, Workday, or other HRIS systems, ticketing, and mobility database platforms). Nice to Haves: Thrive in a fast-paced environment with the ability to shift between projects, case management, and continuous self-development or other priorities. Curious to learn about our industry and combine your business acumen and expertise to act as the Ciena mobility consultant. Ability to influence stakeholders and partners (HR, Business Leadership) with your recommendations. Strong organization skills and a self-starter. Pay Range: The salary range for this role in Canada is $73, 900 - $118, 100 The salary range for this role in the USA is $83, 900 - $134, 100 Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Photonic Test & Characterization Co-Op (s): 3 Duration: 4 Months EDUCATIONAL RECOMMENDATIONS Currently enrolled in a U.S.-based accredited university pursuing an M.S. or Ph.D. in Electrical Engineering, Physics, Applied Physics, or a related quantitative field . Hands-on lab experience with optical testing, fiber-to-chip coupling, and design verification Programming skills in Python or C/C++ Familiarity with optics simulation tools such as Lumerical Preferred Skills: Experience in photonic integrated circuit (PIC) design, layout, and modeling Understanding of coherent optics or optical communication systems Experience with high-frequency/RF photonics modeling Familiarity with RF test equipment (e.g., VNAs, spectrum analyzers, AWGs) Characterize active and passive photonic devices and integrated circuits Support test development and analyze measurement data to validate design performance Develop and optimize test approaches for both wafer-level and system-level photonic components Collaborate cross-functionally with design, modeling, and systems teams to co-develop photonic solutions

Duration: 10 Weeks Breakthroughs that would help to greatly improve wireless communications are critically important for the success of 6G. We are devoted to establishing fundamentals and proposing game-changing, high-impact technology solutions and disruptive radio connectivity concepts. We are seeking highly self-motivated talents with strong machine learning, signal processing, and wireless communication backgrounds to work on various challenges in communication systems, including but not limited to new algorithms and concepts for the physical layer, compression, (de)coding, (de)modulation, wireless channel modelling, feedback, radio resource management, and radio sensing. EDUCATIONAL RECOMMENDATIONS Ideal candidate will be pursuing a PhD degree in electrical/electronic engineering, computer science, applied mathematics, or related fields, with experience in wireless communication, signal processing, and machine learning. Minimum GPA 3.0. Excellent background in wireless communication and signal processing Strong troubleshooting skills Work independently as well as inside a collaborating team Good programming skills Good track record in scientific publication As part of a team, you will Identify the state-of-the-art of the proposed project Apply relevant analysis and propose potential solutions Compare against legacy benchmarks, and provide performance evaluation and recommendations Document all the technical details, make internal presentations Write an internal technical report for potential conference/journal publications. It is desirable that the internship work to be of sufficient quality to warrant publication.

We are seeking an experienced Program Manager to lead the NI Americas New Grad Program. The ideal candidate is a strategic thinker with proven experience in program design and execution, capable of working collaboratively within a team while also driving initiatives independently. This role will shape the future of early career talent by overseeing recruitment, onboarding, training, and business integration, ensuring that program graduates are well-prepared to contribute to organizational success. The new talent will be placed in Sales, Sales Engineering, Pre-Sales, Customer Project Management, Delivery, and Sales Operations organizations. Therefore, an ideal candidate would have a strong business acumen and an understanding of the mechanics of the sales processes, technical enablement, and customer delivery. Demonstrated experience in Program Management, leading complex, concurrent cross-functional programs Strong understanding of the sales process and customer engagement lifecycle. Ability to connect program participants development to broader business strategy and long-term organizational goals. Excellent executive communication and influence skills Demonstrated experience in training, learning and development, adult learning, or similar role. A genuine passion for empowering, mentoring, and developing people across all levels of the organization. Hands-on experience in coaching and mentoring both managers and early career talent. It would be nice if you also had: Knowledge of Nokia Network Infrastructure business, product portfolio, and go-to-market structure. Experience managing early-career programs in a technical or sales-driven organization. Required Competencies: Program Management Coaching & Mentoring Strategic Thinking Influencing & Relationship Building Interpersonal Savvy Priority Setting Motivating Others Decision Quality Business Acumen Problem-Solving Design and maintain a 12-month New Grad program roadmap aligned with business priorities, including onboarding plans, learning paths, workshops, and mentoring to ensure program participants' successful integration into their assigned teams and organization. Launch and continuously improve the NI Americas New Grad Program, overseeing program structure and timelines, delivering a consistent and high-impact experience. Partner with Talent Acquisition team to recruit top candidates, including sourcing, interviewing, and selection. Oversee onboarding and integration of new grads, ensuring readiness to contribute to business within the respective placement teams. Mentor and coach program participants, providing regular feedback and performance guidance. Facilitate mentor/mentee relationships and foster a psychologically safe environment that encourages learning, risk-taking, and growth. Collaborate with cross-functional leaders (Sales, Engineering, Delivery & Operations, etc.) to align program outcomes with organizational goals, build meaningful assignments, and support career pathways. Act as a trusted advisor to leaders, ensuring talent placements support business growth. Define success metrics and regularly assess program effectiveness, providing data-driven insights to leadership and scaling best practices across regions. Other Duties as Required Note: No relocation or sponsorship offered for this role

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Ciena, the global leader in high-speed connectivity, is seeking a dedicated and innovative Project Engineer to join our Field Operations team. This role is pivotal in bridging the gap between Sales Engineering and Factory Acceptance Testing (FAT) projects. Your expertise will contribute to enhancing our adaptive networks and empowering clients in the AI era . How You Will Contribute Manage SIF revenue assurance and oversee inventory shipments, ensuring alignment with quarterly targets. Utilize the SIF application to craft Statements of Work (SOW) for flexible resources. Conduct capacity and manpower planning for operations across two facilities. Drive SIF activities focused on service cost reduction and site-wide performance metrics. Lead technical issue resolution and encryption processes while maintaining operational updates. Validate technical orders for incoming projects and ensure seamless Sales Engineering integration during FAT projects. Collaborate with Services and IT teams to pinpoint change request opportunities and optimize processes. The Must Haves Bachelor's degree in Electrical Engineering, Optical Engineering, Computer Science, or a related field. Minimum of 3-8 years of hands-on experience in Optical/Ethernet technologies. Proficiency in MS Office Suite and other software applications. Availability to travel up to 80% and flexibility to work off-shift hours as required. Proven expertise in a service-oriented organization with a strong customer-centric approach. Exceptional critical thinking, problem-solving, and decision-making skills. Strong written and verbal communication abilities, coupled with a track record of cross-functional collaboration. Nice to Haves Familiarity with Ciena's product portfolio and ability to define technical challenges at a design level. Experience in coaching and mentoring team members. Applied creativity to develop innovative solutions. Ability to foster valuable customer relationships and support account teams. Expertise in translating complex technical issues into actionable engineering solutions. Proficiency in technical troubleshooting and validation of best practices during live operations. Knowledge of commissioning standards and service interruption reporting. #LI-BS1 Pay Range The annual pay range for this position in Canada is C$89100 - C$142300 The annual pay range for this position in US is $96,900 - $ 154,700 Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Project Management Intern (s): 1 Duration: 10 weeks Currently pursuing a degree in Project Management, Business, Engineering, or a related field at an accredited U.S. university. Computer savvy; proficient in Microsoft Office Suite (Excel, SharePoint). Strong organizational skills and attention to detail. Technical agility and a digital mindset. It would be nice if you had: Excellent verbal and written communication skills. Problem-solving and critical thinking abilities. Self-starter with a strong work ethic; motivated to learn, be challenged, and contribute to the team. Shadow Project Managers to learn project review, recognition, forecasting, and identifying scope opportunities. Gain exposure to the complete Nokia project lifecycle, including planning, execution, and acceptance. Collaborate with a Resident Engineer to understand lab certification processes and User Acceptance Test (UAT) requirements for new PON ONTs. Observe Maintenance Windows (MW) to learn the mechanics and responsibilities involved in MW activities. Monitor and engage in CARE activities to understand real-world production issues and remediation steps. Utilize Microsoft tools (Excel, SharePoint, etc.) for documentation and reporting.

Wi-Fi Research Co-op/Intern Number of Positions: 2 Duration: 4 months Education Recommendations Currently a candidate for a Master's, or PhD (i.e., Computer Science, Electrical Engineering, Computer Systems Engineering, etc.) or a related field with an accredited school in US. You're a great fit if you have: Strong wireless communications background (MAC and/or PHY). Some exposure to IEEE 802.11be or IEEE 802.11bn is a plus. Strong C++ and Python programming skills. You like working in teams and have strong communication skills. It Would Be Nice If You Also Had: Deep knowledge of Wi-Fi. AI/ML expertise. Experience with wireless link or system simulations. As Part of the Team You Will: Take part in the research leading up to Wi-Fi 9. Take part in brainstorming on shortcomings of previous Wi-Fi generations, the KPIs that we should aim for and the new features which will get Wi-Fi 9 closer to meet these KPIs. Wi-Fi research comprises fundamental systematic research of exploratory nature for the development of next generation Wi-Fi technology, disrupting and superseding conventional approaches. Brainstorm and develop innovative MAC and PHY concepts for IEEE 802.11bn (Wi-Fi 8) and present these concepts to your team members. Research concepts and technologies for IEEE 802.11bn (Wi-Fi 8) and evaluate these concepts. Prepare contributions to IEEE 802.11bn.

Family Description Human Resources (HR) comprises advice, services, and solutions in the areas of human resources management (e.g. total rewards, learning, talent acquisition & development, mobility) and organisation (e.g. leadership, organisational development, diversity). Proven experience of at least 4 years as a payroll coordinator/lead or similar role Good knowledge of legislation relevant to accounting and payroll (such as SOX, US FMLA, benefits, Multi Jurisdiction reporting, termination final wage, garnishments) Working knowledge of payroll systems (e.g. SAP, PS, Oracle, Kronos, TM etc) Comfortable with Excel (functions, data, VBA etc.) An analytical mind with good project/change management skills Strong communication skills and excellent attention to detail It would be nice if you also had: FPC or CPP certification or working experience and Familiarity with payroll processes in US/Canada Bachelors in accounting, finance or relevant fields. What you will learn and contribute to: As a Payroll Expert, you will assist the payroll cluster lead as a senior role within the payroll team in providing a professional and responsive payroll service to customers both internally and externally, as well as within the payroll organization, by adhering to defined service level agreements and statutory requirements, while ensuring payroll accuracy. Responsibilities include assisting with process controls, projects, providing expertise along with strong project management skills. Principal Duties and Responsibilities include: Gathering payroll related data, uploading/entering as necessary, and validating for accuracy all payroll maintenance resulting in pay implications and deliver payroll data for payroll processing to include but not limited to benefits, interfaces, W2C's, time data, garnishments, supplemental payments, termination payments, etc. Establishing and maintaining company and employee payroll records and procedures as it relates to time data, earnings, deductions and tax withholding, while maintaining accuracy of system data. Accountable for quality and accuracy of own output, project management, and/or tax support. Adhering to delivery deadline based on yearly payroll calendars. Tracking changes in local legislation and initiating revision in local payroll processes according to the global approach. Partnering with other HR Finance colleagues and employees to solve discrepancies and various company initiatives Preparing and controls payroll related financial accruals (holiday, restructuring) and journal entries as needed. Creating and controlling payroll related reports to authorities to include period based reporting and year-end tax filings. Adhering to and performing SOX control related activities while validating accuracy and reporting deviations.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: Reporting to Director, Global Technical Support,as the Resident Engineer for a customer based out of US, you will be responsible for providing system level post-sales support for CIENA's Customer base including the following product lines: 39xx, 51xx, 8110 SAOS 10 Routing and possibly 6500, Waveserver and MCP. You are intended as a Resident Engineer for one of Ciena's strategic customer. You will be involved in testing, troubleshooting and providing remote technical support for CIENA products. Provide on-site and telephone technical support on all Ciena packet optical and network management products. Analyze and provide network solution recommendations to customers and internal organizations (i.e. system engineers, consultants, etc.). Evaluate product performance and serviceability in order to contribute to the design of new or modified products. Create, review, validate and publish required customer facing documents such as Method of Procedures (MOPS) and Root Cause Analysis (RCA) reports, perform audits, network health checks. You will be the main point of contact for any customer queries or troubleshooting and technical assistance on any Ciena products. Some travel may be required. No on call duty required for this assignment. Possible future assignments may involve on call. General Activities Use professional concepts in accordance with company objectives to solve customer problems escalated to this level of expertise from lower levels using product simulations, accurately defining the problem to development engineering and ensuring problem is fixed to satisfaction of customer. Participate with peers to co-resolve critical client multi-technology network issues and provide creative recommendations to highly complex network issues. Exercises independent judgment in developing methods, techniques and evaluation criteria for obtaining results. Excellent customers service interaction skills especially in stressful situations. Highly motivated individual that encourages initiative in others; takes action to create opportunities or avoid problems. Collaboration with stakeholders Work with the development teams to obtain detailed technical information and understanding of company products. Work with others in the Service and Sales organization to obtain client network and relations information. Facilitating effective communication with internal stakeholders to ensure alignment and transparency regarding incidents, troubleshooting and systematic issues. The Must Haves: Bachelor's degree in Electrical Engineering, Computer Science or related field/discipline. 2-5 years' experience in technical support - preferably an equipment vendor in the Telco equipment industry. Excellent understanding of Ciena Packet products, Routing and NCP and various Switching/Transport technologies and products are required. Experience with writing automation scripts/ workflows utilizing Python or similar. Good understanding of the network management applications offered by Ciena and the underlying components that make up a fully integrated network management platform solution used to monitor and maintain customer networks. Familiar with the use of various optical test equipment. Able to prioritize and promptly respond to customer issues/requests. Ability to diagnose, troubleshoot and debug complex system level issues on fiber optic telecommunications transport and switching equipment. Assist with multi-product interoperability issues between Ciena products or with external vendor equipment. Requires fast and accurate judgment and analysis of complex situations and strong decision making skills Must be able to work well in a collaborative environment that promotes sharing of knowledge and experiences. Team Player with the ability to adapt to a continually changing market and customer demands. Excellent oral and written communication skills. Firm understanding of the fiber optic transport and/or switching protocols. Mid-level expertise in data communications protocols is required. #LI-BS1 Pay Range: The annual pay range for this position is $79,300 - $126,700. Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Reporting directly to the Chief Transformation Officer (CTO), the Senior Program Director position is a pivotal leadership role. It combines strategic vision with operational execution, requiring the ability to manage complex, cross-functional and concurrent transformation initiatives while maintaining focus on the broader organizational mission. The role is designed for a seasoned program director with extensive experience in delivering enterprise-wide transformation programs and driving measurable business outcomes. Key Responsibilities Program Ownership: Direct accountability for the execution and delivery of 2-4 concurrent, enterprise-wide transformation programs. Ensure programs achieve intended milestones, manage risks, dependencies, budgets, and deliver measurable value. Governance Design: Develop and enforce governance frameworks, including steering committees, tollgates, decision forums, reporting mechanisms, and methodologies. Strategic Roadmap Management: Maintain a multi-year transformation roadmap, ensuring alignment with organizational priorities and managing critical-path interdependencies. Decision Support: Lead scenario planning and trade-off analyses to balance speed, risk, and impact. Prepare concise, high-impact executive materials to drive strategic decision-making. Organizational Barriers: Identify cultural, organizational, or leadership obstacles and provide actionable recommendations to the CTO. Continuous Improvement: Establish and refine operating mechanisms, tools, templates, and knowledge management processes to improve efficiency and program delivery. Behavioral Traits Curiosity and Creativity: Demonstrates a proactive approach to exploring alternative solutions and adapting best practices. Possesses a builder mentality, with a track record of creating new capabilities in ambiguous or green-field environments. Consultative Mindset: Operates as a strategic advisor, blending operational expertise with flexible, solution-oriented recommendations. Pushes for faster decisions while balancing organizational realities. Interpersonal Skills: Ability to quickly build and maintain trusted relationships at all levels of the organization. Balances assertiveness with empathy to drive change collaboratively. Low-ego approach focused on enabling the CTO and leadership team's success. Qualifications & Experience Professional Background: Significant and progressive leadership experience in large, complex, global public companies (preferably in manufacturing, technology, or industrial sectors). Proven track record of delivering $50M+ cross-functional transformation programs in matrixed environments. Technical Expertise: Mastery of program/portfolio management methodologies, governance design, and value-tracking disciplines. Financial acumen, including business-case development, cost-benefit analysis, and P&L impact modeling. Communication Skills: Exceptional executive storytelling and presentation skills, especially via PowerPoint. Education & Certification: Bachelor's degree ; MBA or advanced degree strongly preferred. PMP, PgMP, PfMP, or equivalent certification is a plus. Travel Flexibility: Willingness to travel domestically and internationally as needed. Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

This role requires a dynamic R&D professional to lead both target-oriented research and multi-disciplinary development of hardware, software, and systems, while also providing strategic management for the engineering organization. Key responsibilities include overseeing product and service development, managing budgets and schedules, optimizing product delivery, and driving innovation through technology surveillance and long-term objective setting. Educational Background: Bachelor's degree in Electrical Engineering, Computer Engineering, or a related field. An advanced degree is a plus but not required. Experience: 10+ years of hands-on experience in hardware engineering, particularly in the telecom/datacom fields. Proven track record of leading successful Hardware engineering teams in delivering high-quality systems and products on time and within budget. Demonstration of people skills and the ability to approach every situation with compassion and forethought. Technical Expertise: Extensive experience in designing and developing hardware systems, with deep knowledge of networking, hardware architecture, and systems integration. Problem-Solving Skills: Ability to tackle technical and group challenges head-on. Collaboration: Strong interpersonal and communication skills, with the ability to work directly with cross-functional teams to achieve seamless integration and development. Adaptability: Ability to thrive in a fast-paced, dynamic environment, with a hands-on approach to adapting to changing priorities and technical demands. Design and Development: Direct manager of the local IP HW engineering staff at the Sunnyvale California site. Work with program leads to allocate design resources and eliminate roadblocks. Ensure all required resources are available to the teams and escalate when necessary to support. Drive local IP HW site specific initiatives supporting the development process. Work with program leads to drive the sites product development direction by implementing the VP / groups strategy. This position requires a broad view of the HW development process, the groups overall mission and a strong ability to build consensus across the organization. Organization: Advocate and driver of IP HW SV site career planning, compensation management and employee development. Drives the IP HW site hiring and resourcing plan. Coordinates with other site leads and manages day to day local group issues. This position requires an active knowledge of the pulse of the site, close coordination and interaction with the IP HW technical leads and day to day interaction with every member of the team. This position requires the ability to motivate and develop both managers and individual contributors reporting to it. Budgeting: Owner of the IP HW SV site engineering budget. Manages site specific travel and expense approvals in concert with the IP HW purchasing organization. Communication: As the voice of the IP HW SV site this position advocates upward and outward to advance and enable the site to perform at peak performance. This includes being a strong voice in recruiting both inside and outside the company. Infrastructure: Responsible for ensuring the SV IP HW site infrastructure, labs, ovens, office areas are maintained and receive required upgrades as required for peak team performance.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Ciena is the global leader in high-speed connectivity, building adaptive networks to empower customers, partners, and communities to thrive in the AI era. Join us as an Advance Technical Support Engineer in our Blue Planet division to shape the future of network orchestration and inventory management. How You Will Contribute: Serve as the primary contact for Blue Planet customer cases and issues, ensuring prompt and effective resolution. Analyze, troubleshoot, and resolve production and non-production deployment challenges while providing feedback to internal teams for continuous improvement. Collaborate with engineering teams to address and resolve technical issues, delivering solutions to customers. Develop workarounds to reduce customer dissatisfaction and enhance functionality. Advocate for customer needs internally while ensuring deployment plans and timelines are successfully achieved. Provide insights to product management and R&D teams to drive future product enhancements. Travel as needed to support customer deployments and engagements. The Must Haves: Bachelor's degree in a related field with 5+ years of experience, or Master's degree with 3+ years. Strong analytical and problem-solving skills in customer-facing roles. Expertise in debugging, monitoring, and troubleshooting, with the ability to collect and analyze information efficiently. Proficiency in automation tools to streamline data collection and minimize downtime. Exceptional written and oral communication skills, capable of deep technical analysis and high-level product discussions. Independent working capability with flexibility to support globally distributed teams, including occasional weekend and extra hours. Solid understanding of telecom evolution (3G, 4G, 5G) and RAN architecture. Experience with data networking and IT applications solutions across OSI layers 2-7, including Telco vendor CLI/configuration knowledge. Nice to Haves: Advanced Linux skills with scripting expertise. Network troubleshooting experience and familiarity with OSS/BSS/Network Management systems. Programming knowledge in Java, Python, and Shell scripting. Database proficiency (PostgreSQL, Neo4j, MySQL). Knowledge of SNMP, Syslog, ICMP, and SSH protocols. Hands-on experience with RESTful APIs, Kafka messaging bus, BPMN, and TOSCA. Familiarity with open-source technologies such as Logstash, Kibana, Elasticsearch, Nagios, Grafana, Swagger API, and Open-API. Deployment experience in cloud environments (AWS, Azure, GCP, OpenShift, WRCP) and CI/CD pipelines (Jenkins, GitHub). #LI-BS1 Pay Range: The annual pay range for this position in Canada is C$82,200 - C$131,400. The annual pay range for this position in US is $82,300 - $131,500. Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: Reporting to the Manager, Revenue Accounting, as an Analyst Revenue Accounting, you will be responsible for the reconciliation and analysis of a variety of customer revenue and expense accounts against the business plan/forecast pertaining to above the line activities. You'll manage the completion of day-to-day transaction driven activities while maintaining current revenue recognition files (white papers), communications with external auditors and other internal groups. You will be responsible for creating efficient processes in retrieving data from Oracle, and OBIEE/Looker. You will support the broader Finance team with various schedules and will be an integral contributor to the creation and roll-up of the yearly business plan and quarterly forecast. You'll regularly build detailed spreadsheets and conduct ad hoc analysis, including the analysis of revenue and COGS actuals versus forecast. The Must Haves: Minimum Bachelor's in Accounting coupled with experience in accounting. Demonstrated knowledge of Revenue Management Software Ability to review and analysis large amounts of data in excel Ability to work four weekends, one weekend for each quarter close of the fiscal year Assets: Certified Professional Accountant designation Direct Exposure to Revenue Recognition Rules and Regulations Pay Range: The annual pay range for this position is USD $61,800 - $80,000 Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.