Ciena Remote jobs

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute Reporting to the Senior Director Service Partner Management, this role is pivotal in leading and evolving Ciena's strategic and global service partner ecosystem, ensuring alignment with our services business objectives. Collaborate with cross-functional teams to select strategic service partners, ensuring competitive pricing and fostering dedication. Build and maintain strong relationships with service partners, driving collaboration and mutual growth. Support contract negotiations to enhance strategic engagements, delivering cost reduction and rebate programs. Assist in developing and executing service partner agreements, coordinating with Ciena Legal and contract specialists. Oversee onboarding processes for new service partners, ensuring smooth transitions to operational delivery. Coordinate training and skills enablement programs to elevate partner capabilities. Develop cost models, conduct cost analysis, and optimize partner costs to improve financial performance. The Must Haves Minimum 3-5 years of industry experience in project management, program management, customer service, commercial, and contract negotiation. Proven expertise in cultivating strong relationships with service partners. Solid understanding of telecom services delivery functions, including EF&I, maintenance, and managed services. Exceptional negotiation and communication skills, including formal presentations. Proficiency in performance metrics development, data analysis, and crafting metrics reports. Strong project management skills to ensure timely delivery and stakeholder engagement. Advanced proficiency in desktop applications such as Excel, Word, PowerPoint, and project planning tools. Demonstrated success in exceeding agreed-upon metrics and financial management, including P&L analysis. Nice to Haves Experience in contract management and negotiation. Familiarity with AI tools for data analysis and performance metrics development. Proficiency in crafting metrics reports and data management. Expertise in financial management, particularly P&L analysis. Multilingual capabilities are a plus. Pay Range The annual pay range for this position in US is $94700 - $151300. The annual pay range for this position in Canada is C$72400 - C$115600. Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

(s): 6 Duration: 4 Months (full-time) EDUCATIONAL RECOMMENDATIONS Currently a candidate for a Master's degree in Computer Science, Computer Engineering, or a related field at an accredited school in the US. Proficient in C or C++ programming with solid proficiency in operating system concepts (memory management, IPC, scheduling, concurrency, etc.). Experience with software development on Linux and familiarity with RTOS (VxWorks, QNX) is a plus. Knowledge of networking protocols, embedded software, and protocol specification development. Exposure to virtualization technologies (e.g., Docker, containers, namespaces). Strong communication, teamwork, and problem-solving skills. Build programmable management interfaces such as gNMI, NETCONF, and gNOI. Contribute to embedded system development using real-time operating systems (Linux, QNX, VxWorks). Apply C/C++ programming skills to develop high-performance switching and routing software. Gain practical experience with system validation, quality assurance, and hands-on lab work in a fast-paced R&D environment. Design and develop Layer 2 and Layer 3 networking software, including both control and data plane functionalities.

Shift Differential: Up to 20% for evening/weekend shifts Overtime: Daily OT pay for shifts exceeding 8 hours Training & Development We offer a structured, hands-on training program: Phase 0: Onboarding & Classroom Training Learn cleanroom protocols, safety procedures, and basic fab operations. Phase 1: Shadowing Certified Operators Observe and learn from experienced team members. Phase 2: Hands-On Training Practice job functions under close supervision with real-time feedback. Phase 3: Certification Complete live and online tests to become a certified operator. Ongoing training is provided for new equipment, process changes, and safety updates. You'll also participate in “Fab School” sessions led by our engineering team to support continuous improvement. High school diploma required Basic software, chemistry, and math skills Experience with mechanical systems, electronics, or similar fields preferred Strong communication and teamwork skills Semiconductor fab experience is a plus, but not required Operate semiconductor processing and testing equipment Handle wafers safely and follow cleanroom protocols Work 12-hour shifts with opportunities for overtime and shift differential pay Advance into Technician, Supervisor, or even Engineering roles over time

As a Customer Care Technical Lead (CCTL) at Nokia, you will be the pivotal technical liaison between our customers and the Nokia Care organization, ensuring seamless communication and resolution of complex technical issues. You will collaborate closely with the Customer Care Lead (CCL) and delivery teams, advocating for customer interests and driving the technical aspects of service delivery. This role is situated within a passionate team committed to customer satisfaction, where innovation and problem-solving are highly encouraged. In this fast-paced, dynamic environment, you will take charge during critical incident management, providing expert guidance and strategic insights to enhance network performance and reliability. As a leader, you will empower your team, fostering a culture of collaboration and knowledge sharing while navigating the exciting challenges of next-generation telecommunications technology. You Have: Education & Experience: A Bachelor's degree in Telecommunication, Computer Science, Engineering, or a related field is essential, with an advanced degree preferred. 8+ years of extensive experience in mobile core network domains (3G/4G/5G), including design, deployment, integration, performance, optimization, and IP connectivity, with proven troubleshooting abilities. Technical Expertise (Core Network & Protocols): Excellent knowledge of 3GPP standards, 3G/4G/5G network architecture, protocols, and call flows (e.g., TCP/IP, Routing/Switching, Telecom/IT Network Security, DNS, Radius, LDAP, Diameter Policy Control and Charging, Unix/Linux Platforms, Virtualization & Public/Telco Cloud). Proficiency in network management and monitoring tools. Cloud & Virtualization: Working experience with Cloud Native, VNF/CNF, Microservices, Containers, and Virtualization Technologies (Docker, Kubernetes (K8s), Helm). Experience with Linux & Windows, including scripting (shell, Python). Knowledge of DevOps and CI/CD methodologies. Customer Support & Soft Skills: Strong leadership, interpersonal, and team/vendor management skills. Extensive experience in customer support, utilizing helpdesk tools (e.g., Salesforce) and participating in 24/7 on-call rotations. Experience managing escalations and coordinating resources across cross-functional teams. Excellent written and spoken English communication skills, with the ability to convey complex technical ideas. Tools & Methodologies: Knowledge of Project Management principles and methodologies, and understanding of Customer Services concepts, tools, and processes. Proficiency in Microsoft Office applications (Excel, PowerPoint, PowerApps, PowerBI, Planner, Teams). It would be nice if you also had: Financial literacy, encompassing the ability to interpret financial statements, perform financial analysis, create budgets, and efficiently manage operational costs. Technical Interface & Advocacy: Acting as the primary technical liaison between customers and Nokia support, serving as an end-to-end technical advocate during incident management (including critical outages), and supporting the Customer Care Lead (CCL). Network Management & Guidance: Maintaining customer network documentation, providing technical guidance for complex scenarios like telco cloud to minimize service impact, and analytically solving complex problems. Communication & Compliance: Delivering customer-facing communications on operational and technical issues, making recommendations based on technical notes, ensuring SLA compliance and KPI quality, and following up on tickets. Process Adherence & Improvement: Ensuring disaster recovery procedures are in place, adhering to change management processes, providing technical guidance for upgrades, driving automation, contributing to Design for Serviceability, and fostering knowledge management. Resource & Project Management: Validating technical task workloads, managing resource allocation, supporting Delivery to Care handovers, and providing 24x7 emergency support.

This role requires a dynamic R&D professional to lead both target-oriented research and multi-disciplinary development of hardware, software, and systems, while also providing strategic management for the engineering organization. Key responsibilities include overseeing product and service development, managing budgets and schedules, optimizing product delivery, and driving innovation through technology surveillance and long-term objective setting. Educational Background: Bachelor's degree in Electrical Engineering, Computer Engineering, or a related field. An advanced degree is a plus but not required. Experience: 10+ years of hands-on experience in hardware engineering, particularly in the telecom/datacom fields. Proven track record of leading successful Hardware engineering teams in delivering high-quality systems and products on time and within budget. Demonstration of people skills and the ability to approach every situation with compassion and forethought. Technical Expertise: Extensive experience in designing and developing hardware systems, with deep knowledge of networking, hardware architecture, and systems integration. Problem-Solving Skills: Ability to tackle technical and group challenges head-on. Collaboration: Strong interpersonal and communication skills, with the ability to work directly with cross-functional teams to achieve seamless integration and development. Adaptability: Ability to thrive in a fast-paced, dynamic environment, with a hands-on approach to adapting to changing priorities and technical demands. Design and Development: Direct manager of the local IP HW engineering staff at the Sunnyvale California site. Work with program leads to allocate design resources and eliminate roadblocks. Ensure all required resources are available to the teams and escalate when necessary to support. Drive local IP HW site specific initiatives supporting the development process. Work with program leads to drive the sites product development direction by implementing the VP / groups strategy. This position requires a broad view of the HW development process, the groups overall mission and a strong ability to build consensus across the organization. Organization: Advocate and driver of IP HW SV site career planning, compensation management and employee development. Drives the IP HW site hiring and resourcing plan. Coordinates with other site leads and manages day to day local group issues. This position requires an active knowledge of the pulse of the site, close coordination and interaction with the IP HW technical leads and day to day interaction with every member of the team. This position requires the ability to motivate and develop both managers and individual contributors reporting to it. Budgeting: Owner of the IP HW SV site engineering budget. Manages site specific travel and expense approvals in concert with the IP HW purchasing organization. Communication: As the voice of the IP HW SV site this position advocates upward and outward to advance and enable the site to perform at peak performance. This includes being a strong voice in recruiting both inside and outside the company. Infrastructure: Responsible for ensuring the SV IP HW site infrastructure, labs, ovens, office areas are maintained and receive required upgrades as required for peak team performance.

Service Design at Harmonic has been growing steadily in reach and impact-from innovation and strategy to creating new service offerings. While this internship is remote, it does offer opportunities to work hands-on with clients, one-on-ones with a design team from diverse backgrounds, a dynamic work experience where new ideas and perspectives are welcome, and a few hilarious virtual meetings. This position is for the United States (US Based Remote eligible). The role may include occasional work at our Atlanta studio or client locations, as agreed to with your manager. Eligible applicants include rising or graduating undergraduate students as well as current graduate students. Duration: June - August 2026 Please apply through this form before January 16, 2026, to be considered for this position. Note: This is a paid position for a full-time service design intern role. Are you someone who.. Is interested to work specifically in the field of service design, and want to design for the entire experience, not just within one vertical? In the past, may have been siloed into your role or major, but desires to zoom out and work on the larger customer journey? Is motivated to innovate, help clients rewrite and restructure the story of their service experience, modernize operations and organizational structures, and create greater value for everyone who participates in a service? Duties: Work with a team of designers on a client project while having the opportunity to help assist with internal initiatives at Harmonic Design Interact with clients, work alongside a team that understands service design at its roots, and be part of the research and innovation process Contribute to building a community of practice within and outside of Harmonic Requirements: Available for 10 weeks starting June 1, 2026 (with some flexibility) Dedicate a minimum of 30 hours per week Work during typical Eastern Standard Time work hours (up to 2 hours offset is workable) Able to work remotely within the United States, with the option of being in-person at Harmonic's studio in Atlanta, GA.

Number of Positions: 1 Duration: 10 weeks, Full Time EDUCATIONAL RECOMMENDATIONS Actively pursuing a PhD degree in Computer Science, Engineering, Mathematics, or a related field while enrolled at an accredited US University or College. Knowledge of AI/ML foundations and concepts related to identifying patterns, forecasting outcomes, or evaluating system behavior. Demonstrable programming skills and interest in developing functional prototypes. Python experience preferred. Strong communication abilities, including presenting work to both technical and non-technical audiences. A proactive approach, steady dedication to team goals, and eagerness to take on new tasks. Ability to work with a high degree of ownership with minimal supervision. Nice to Have Experience with system reliability evaluation or dynamic system modeling. Interest in exploring underlying causes and effects, impact evaluation, root-cause investigation, or outcome forecasting. Experience incorporating data-informed insights into AI-enabled guidance tools or straightforward automation workflows. Previous Nokia intern or co-op experience. As part of our team, you will: Perform research and prototyping in AI/ML-based methods, focusing on practical exploration and idea development. Assist in developing models to interpret relationships and anticipate system behaviors across a variety of conditions, using advanced algorithms. Facilitate the creation of exploratory scenarios and summarize insights that help guide team choices, potentially using AI-enhanced simulations. Stay current with relevant research directions, explore new possibilities, and help expand the capabilities of modern AI approaches. Contribute to internal demonstrations, knowledge exchange, and clear communication of outcomes to stakeholders. Work closely with researchers, engineers, and partner teams to advance common goals.

As a Manufacturing Test Process Engineer at Nokia's Allentown facility, you will play a critical role in optimizing the testing processes for our cutting-edge optical communication products. You will collaborate closely with cross-functional teams, from technicians to senior directors, to diagnose and resolve complex hardware and software test challenges. In this fast-paced environment, you will help drive end-to-end test yield improvements and contribute to the continuous enhancement of our innovative technology. You will have the opportunity to implement your creative solutions while ensuring the highest quality standards that our customers expect. This role encourages proactive engagement and self-motivation, offering an exciting platform for recent graduates and experienced engineers alike to develop their skills and advance within Nokia's vibrant culture of innovation. You have: BS Degree or higher in science or engineering (Computer Engineering, Software Engineering, Electrical Engineering, etc.) 3+ years of experience in a manufacturing environment Working knowledge of analog and digital electronics, including reading electrical schematics Proficiency in statistical analysis (Gauge R&R and SPC) and familiarity with SQL It would be nice if you also had: 5+ years of experience in semiconductor or opto-electronic manufacturing Experience with international contract manufacturers in a support role Interest or experience in optical test and measurement equipment Ability to read and improve high-level Object-Oriented languages (Java, C#, VB.NET) Troubleshoot and resolve complex hardware and software test issues in a fast-paced manufacturing environment. Collaborate with a dynamic team to drive improvements in test yield and reduce test cycle times. Develop comprehensive documentation to support testing processes and findings. Create and provide software tools for technicians focused on fault isolation of optical and electrical problems. Communicate effectively with colleagues at all levels, ensuring transparency and professional interactions. Proactively balance production demands with continuous improvement initiatives to enhance product reliability. Utilize statistical analysis techniques, including Gauge R&R and SPC, to drive process improvements. Review and enhance existing code to optimize testing equipment and interface for better performance and quality.

Network Infrastructure IP team is seeking a highly skilled Solutions Engineer to design networking architectures and configurations that highlight the strengths of our portfolio and meet customer expectations. DCN2025 A very experienced and strong understanding of network design and architecture for IP/MPLS (Multi-Protocol Label Switching) networks is a key for this role, as well as experience with one or more of the following IP/MPLS solution architectures: Triple Play, MSE, Mobile, Data Center At least 5+ years related experience in internetworking technologies and applications Strong knowledge of L2/L3 protocols, Network Applications, QOS, MPLS and Network Security Experience with test suites, IXIA and/or Spirent and/or Viavi required Working knowledge and experience with IP/MPLS routers required. Strong interpersonal skills - work with people at all organizational levels Excellent written, communication and presentation skills Strong Knowledge of GNU/Linux, virtualization technologies, OpenStack, Kubernetes, Docker, Git, Ansible This individual will be responsible for a testing a broad range of IP/MPLS (Multi-Protocol Label Switching) solutions and feeding this back into the feature development process for the 7xx0 platforms Results of the testing will be shared with the internal Competence Centers and Sales Organizations The individual will also be responsible for in-depth and complex new product introduction and Proof of Concept testing with customers on Nokia's Service Router and Data Center product portfolio

(s): 1 Duration: 10 Weeks Must be enrolled in a PhD program in engineering or physics. Demonstrated hands-on experiences and publications in the area of integrated photonics, including silicon, silicon nitride, lithium niobate, and III-V integrated photonics. Experience in the design and optimization of photonic devices and photonic integrated circuits. Experience with photonic integrated circuit design tools. Experience in testing and characterization of optoelectronic devices and systems. In-depth knowledge of semiconductor physics and devices. Problem-solving mind, creative, and good communication skills As part of our team, you will Contribute to the conception, design, and modeling of novel opto-electronic integration devices. Perform simulations and analytical modeling to guide device architecture and performance. Support fabrication, testing, and experimental validation of prototype devices. Implement and refine device concepts through iterative development and characterization. Present research findings internally and contribute to publications for leading conferences and journals in thermal sciences.

As an Alliance Manager you will be working with other Alliance Managers across the globe, helping Cloud and Networks Services grow by partnering with key industry leaders. Working together we will address more of our customers need and solve more or our customers' issues which will be an important growth machine for our future. If you have: 10- 12 years of experience in a software technology company. Alliances experience preferred. Understanding of communications software, with prior experience positioning and selling solutions. Ability to build trusted customer CxO relationships. Solid business acumen with an understanding of complex business matters and customer needs. Ability to bring cross-functional teams together in support of selling and revenue realization efforts. Creative ‘out of the box' thinker with excellent communication, interpersonal and presentation skills. Exceptional work ethic, the ability to work independently, self-motivated, driven and a strong desire to succeed. Developing new partner-linked pipeline Organize and lead partner meeting discussing joint target accounts, pipeline development, regional market insights Drive regular MBR/QBR with key partners Continuous creation of CNS portfolio mindshare among partners with value proposition, training, and workshop Facilitate the networking of sales leaders with Nokia and Alliances targeted at specific accounts and offerings Track and drive partner-linked CRM opportunities with the corresponding sales leaders Collaborate with sales leaders to understand support needed by our partners Qualify the partner linked pipelines and ensure a clear view of the pipeline. Enable SIs with Autonomous Network product suite Coordinate the setting up CoE labs Support the training and maintenance of the labs Work with the partners with investment, discount, and certification investments. Unblock any internal/external issues to close these deals. Identify risks to the deals on an ongoing basis and collaborate with internal teams to resolve concerns Represent NOKIA in a professional and ethical manner Travel to attend meetings and related business activities

(s): 2 Duration: 10 weeks EDUCATIONAL RECOMMENDATIONS Currently pursuing a PhD in Computer Science, Electrical Engineering, or a related field at an accredited school in the United States. One or more of the following must-have skill-sets: Deep expertise in 3GPP architectures, protocol layers, and interfaces, with hands-on systems implementation experience. Strong background in applying AI/ML techniques to network optimization, control, or management. Established publication record demonstrating impactful research contributions. It would be nice if you also had: Proven research experience with measurable results and contributions to advanced wireless systems. Ability to anticipate emerging research trends and identify high-impact directions for future work. As a part of our team, you will be involved in the following key activities: Design next-generation (6G and beyond) systems based on 3GPP, AI-RAN, and O-RAN architectures. Apply machine learning techniques to optimize cellular network performance. Develop service-aware and network-application co-optimization solutions for beyond-connectivity use cases. Implement innovative algorithms and prototypes in real-world systems such as OpenAirInterface. Perform hands-on testing, validation, and performance benchmarking in lab environments. Document findings through publications at top-tier venues and contributions to patents.

As an R&D Optical Engineer at Nokia, you'll play a pivotal role in ensuring our next-generation Digital Signal Processing (DSP) systems deliver unparalleled performance on submarine cables, solidifying our market leadership in Submarine Line Terminal Equipment (SLTE). This unique opportunity allows you to collaborate with a talented DSP team, converting their coherent DSP code into ultra-fast GPU implementations. You'll also engage in crafting advanced nonlinear and Forward Error Correction (FEC) algorithms and have the chance to field-test and showcase groundbreaking DSP performance, directly contributing to innovative solutions and exceeding industry standards. Join us in shaping the future of connectivity! Must-Have: Exceptional coherent communications expertise with a solid understanding of optical physics Strong programming skills in Matlab and C Proven experience participating in and contributing to conferences Highly innovative mindset with a passion for solving complex challenges Nice-To-Have: Experience in GPU programming Knowledge of subsea communications technology Familiarity with recirculating loop lab environments Collaborate closely with the DSP team to translate and optimize DSP algorithms into efficient GPU code for enhanced processing capabilities. Design and develop a cutting-edge Offline Processing lab utilizing both commercial and custom coherent processing transmit and receive equipment. Validate and test DSP algorithms on innovative platforms, including recirculating loops and straight-line test beds (SLTB). Conduct field demonstrations to showcase the performance of DSP algorithms on customer subsea cable systems. Engage in problem-solving to help improve submarine cable capacity, ensuring maximum efficiency and longevity of existing infrastructure. Work alongside leading experts in optical communications and programming, fostering professional growth and knowledge sharing. Contribute to pioneering research and development projects that push the boundaries of coherent communication technologies. Be part of a dynamic, collaborative team committed to delivering impactful solutions that shape the future of submarine networking.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. The preferred candidate must have fluency in written and spoken English and Spanish is required. As a Renewal, Sr associate, you will play a pivotal role in maintaining and expanding customer relationships by proactively managing the renewal process for maintenance services contracts. This role combines strategic customer engagement, sales expertise, and collaboration across teams to ensure a seamless renewal process while driving revenue growth through renewals, upselling, and cross-selling opportunities. Key Responsibilities: Renewal Management: Engage with customers whose contracts are nearing expiration, addressing objections, mitigating competitive risks, and ensuring a smooth renewal process. Revenue Growth: Identify upsell and cross-sell opportunities, recommend tailored solutions, and expand customer relationships in collaboration with Account Managers and Partner Account Managers. Customer-Centric Sales: Understand customer requirements and expectations to present customized solutions, pricing, and terms aligned with their needs. Forecasting & Pipeline Management: Provide accurate sales forecasts (weekly, monthly, and quarterly) while managing and prioritizing the renewal pipeline. Sales Operations Excellence: Accurately process quotes, legal documents, and transactions in Salesforce, ensuring all activity is tracked and records are updated. Customer Success Advocacy: Act as the voice of the customer by recommending products or services to enhance satisfaction, improve transaction quality, and drive loyalty. High-Volume Customer Interaction: Manage a high volume of customer contacts via phone and email daily, maintaining professionalism and a customer-first mindset during all interactions. Cross-Functional Collaboration: Build strong networks within Ciena's ecosystem, including Account Teams, Customer Success, and Channel Partners, to optimize sales processes and avoid conflicts. What Sets You Apart: In today's fast-paced market, the Renewal Specialist role aligns with evolving trends in customer lifecycle management, subscription-based services, and recurring revenue models. You'll bring: Emotional Intelligence: Exceptional self-awareness, relationship-building skills, and an ability to navigate complex environments effectively. Data-Driven Decision Making: Familiarity with predictive analytics and customer health scoring to identify renewal risks and upsell opportunities. Tech-Savvy Sales Approach: Proficiency with automation tools, CRM platforms (Salesforce), and AI-driven insights to streamline workflows and improve efficiency. Customer Success Expertise: A deep understanding of customer retention strategies, including identifying churn risks and driving loyalty through personalized engagement. Adaptability to Emerging Trends: Awareness of subscription economy dynamics, competitive landscapes, and evolving customer expectations. Key Skills and Qualifications: Bachelor's degree preferred. 2-3 years of experience in a customer service or sales capacity, with proven success in achieving individual and/or team sales quotas/goals. Strong communication and interpersonal skills, with the ability to confidently engage Director-level and C-level contacts. Demonstrated aptitude for learning and optimizing new technology and data, including proficiency with MS Office programs and Salesforce or similar CRM systems. Proven ability to work collaboratively in cross-functional teams to solve complex problems. Persuasive and professional demeanor, especially in phone-based interactions. Strong organizational and time management skills, with the ability to multitask and prioritize effectively. Independent and proactive mindset, capable of resolving conflicts and driving results. High ethical standards, integrity, and humility, with a focus on teamwork and collaboration. Benefits & Perks: o Full benefits, including executive medical plan (OSDE 410), dental, vision and life insurance. o Tuition reimbursement for Degree or Post-degree specialization. o Annual Bonus. o Periodic Market Adjustment o Yearly subscription to top Fitness & Gym franchise. o Flexible working hours. o Mentoring & Career development. Free subscription to digital learning platform. The annual total target compensation pay range for this position is $110,700 - $176,900 USD. This includes both base and incentive compensation. #LI-WH1 #LI-Remote Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. We are seeking a Consultant, Sales Engineer as the customer facing, technical resource supporting Tier1/Tier2 Service Provider for the United States. The ideal candidate requires a strong technical background with an understanding of optical products, routing/switching products and customer applications. In addition, the candidate should possess the ability to position Ciena's leadership in networking hardware and software solutions as well as how Ciena's offerings differentiate against the competition. Candidate must be in the United States. How You Will Contribute: Will work with both internal and external organizations and stakeholders to drive solutions for our customers. You'll also perform technical oversight, including on-site customer engagements and support customer and internal architectural discussions and requirements. Play a lead role in producing written proposals, network engineering designs/documentation as well as quoting solutions and actively consult with customers on best practices and how to incorporate Ciena's technology into their networks. Assist in the preparation of quotes, RFx's responses and forecasts and collect and assist in the assessment of new product features as well as manage and track customer requests and help coordinate sales activities. Be able to create, communicate and articulate the value of solutions to customers. Understand the customers current network, software applications and architecture. Work with both internal and external organizations to drive solutions for our customers. Serve as a customer-facing primary contact for advanced technical issues. Ability to understand network architectures and their building blocks. Utilize Ciena's design and modeling tools to model optical network architectures. Collect and assist in assessment of new product features. Lead Customer Product and Technology solution discussions and presentation. Lead the transition of customers from end-of life products to other Ciena solutions. Plan and support product certification, acceptance testing, and network introduction activities. Make independent decisions on routine technical activities in accordance with company policy and procedures. Travel (~30-to-40%) to customers sites, R&D locations and technical conferences for customer engagements, technical discussions and presentations. Performs other duties as assigned. Must Haves: Highly motivated, with strong interpersonal skills and ability to handle competing priorities. Strong leadership skills with the ability to influence stakeholders to deliver objectives. Ability to prioritize, organize, and operate in fast-paced environments. Expert knowledge in positioning, designing, engineering, and planning of Layer 0/1 networks and services. Demonstrable knowledge in positioning, designing, engineering, and planning of Layer 2/3 networks and services. Experience working with engineering organizations to articulate technical concepts for end customers. Expertise in positioning NMS systems as key elements for enabling automated networks. Building network cost models that drive optimization of network designs. Construction of product feature / price analysis spreadsheets Excellent presentation and communication skills. Sales opportunity and quote tool experience a plus Problem solving and communication skills Time management skills: ability to plan, prioritize, execute & follow-up within a timely manner Professionalism in attitude, conduct, and appearance Ability to build strong customer relationships and support an overall sales strategy Technical background and desire to learn new technologies Must be able to communicate and work with Ciena engineering organizations and articulate the technical concepts and design to our customers. Excellent organizational skills due to dynamic nature of activities Superior verbal and written communication skills Bachelor's Degree (CS, EE), or equivalent experience, required 10+ years telecommunications / industry experience The annual total target compensation pay range for this position is $181,400 - $289,800 USD. This includes both base and incentive compensation. Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Number of Positions: 4 Duration: 10 weeks (Full-time) Dates: June 2026 - August 2026 EDUCATIONAL RECOMMENDATIONS Currently a candidate for a bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field with an accredited school in the US. Proficiency in one or more Programming and/or Scripting languages. (i.e. C, C++, Python, Java, BASH) Interest in working closely with Hardware engineers and designing and developing low level software to support their efforts. Interest in experiencing the development of diagnostic software used for the bringup, validation and manufacturing of new Hardware It would be nice if you also had: Exposure to Computer Architecture concepts. Experience in Designing software solutions from Planning to implementation to testing in Academic projects. Work closely with Hardware and Firmware engineers to: Develop Diagnostic software for use with Hardware bringup, validation and manufacturing. Develop tools for use in Hardware bringup and verification Enhance the infrastructure used by the Bringup and diagnostics team. Learn the role bring-up and diagnostics software plays in new Hardware development and manufacturing. All tools and infrastructure in the diagnostics team is developed in Python and C++

As a Digital Hardware Engineer at Nokia Space and Defense, you'll play a critical role in designing innovative circuit solutions that meet the stringent requirements of modern defense communications. Collaborating closely with product architects, mechanical designers, and software engineers, you'll transform complex product requirements into precise hardware designs, from block diagram to schematic level. You'll work in a dynamic environment where teamwork and creativity drive success, actively engaging with PCB layout experts to ensure seamless integration. Your contributions will be vital in reporting on program status and interfacing with supply chain representatives for prototype development. Join a passionate team dedicated to delivering exceptional networks for NATO and allied nations, fostering an atmosphere of innovation and excellence that challenges you to grow and lead within the field. You have: US Citizen or Permanent Resident Bachelor's degree in engineering 3+ years of experience in hardware electrical design for production Proficiency in simulation tools for design elements like power consumption and thermal performance Strong knowledge of the product development process Experience in managing customer and partner/vendor relationships Excellent verbal and written communication skills It would be nice if you also had: Experience with advanced PCB design and layout Familiarity with multiple hardware engineering disciplines, including mechanical design Knowledge of prototyping and factory assembly processes Experience leading projects and providing technical guidance to junior team members Lead circuit design and evaluation of third-party hardware for defense systems, ensuring compliance with stringent requirements. Collaborate with Product Architects to transform product needs into precise hardware specifications and design requirements. Develop and refine electrical designs from block diagrams to detailed schematics, ensuring optimal performance and reliability. Work closely with mechanical and software engineers to create a cohesive, multidisciplinary design solution. Engage with PCB layout specialists to translate electrical designs into practical, manufacturable products. Oversee program status reporting and communicate progress in release manager meetings, ensuring transparency and alignment with management. Coordinate with the Supply Chain team for material acquisition, prototyping, and factory testing to meet project timelines. Mentor and provide technical guidance to junior hardware team members, fostering their growth and enhancing team capabilities.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Location: Remote, US (Preferred CO, TX, IL, GA) The CMS Business Development Consultant is responsible for consulting and partnering with named Service Providers and Network Operators in the US to drive long-term growth for both Ciena and our Service Provider partners. This position combines business development, product consulting and partnership to perform a critical shared overlay function working in collaboration with Ciena Account teams. The role is focused on strengthening partnerships, developing new business opportunities, launching new Carrier Managed Services and accelerating sales performance with our partner community. To perform exceptionally well in this role, the Consultant will need: an outcome oriented problem solving mindset, emotional intelligence to align internal and external stakeholders and superior communication skills. How Will You Contribute: Business Development Develop and launch new services with Service Provider Partners. Drive partner orders to target and YoY Growth. Leverage consultancy approach to provide service creation and monetization support into target service provider partners. Lead business development and thought leadership initiatives to drive new opportunities and evolve existing services with our partner executive leadership teams. Identify target market segments, quantify market opportunity, assess the competitive landscape to engage with an insight-based selling approach. Proactively takes steps to capitalize on managed service opportunities presented by market opportunity. Deliver strategic consulting and business case development to execute the existing service evolution and new service creation process to launch new Ciena powered Carrier Managed Services. Develop market assessments and TCO/ROI business cases to justify investment. Lead the feasibility and business case assessments. Partnership Management Engage with key partner sales and marketing executives to create and maintain strong relationships with our partners. Developing personalized strategic business plans for each partner. Conduct annual business planning, and quarterly reviews with partner liaisons to measure and drive revenue growth. Engage Senior Sales Leadership and define strategy annually to grow Monthly Recurring Revenue of Ciena Powered Carrier Managed Services. Prioritize resources, OPEX and market development fund investment to achieve short and long-term sales growth. Align and engage internal Ciena resources to build out and drive a long-term managed services strategy. Communicate back to account management team and sales VP's key information that will help drive stronger corporate relationships with the partner and Ciena. Sales Enablement Develop a sales training and enablement strategy for multiple partners and customers that is non-technical and focused on evangelizing Ciena solutions that are built on the partners service platform(s). Develop content and lead sales training events to help relevant Direct and Indirect Sales teams grow Monthly Recurring Revenue. Monitor and report progress against business targets throughout the duration of engagements. The Must Haves: Must have at least 8 years' experience working in or with Telecommunication Service Providers in Sales, Channel Sales, Business Development, Product Management or Consulting. Experience in the Telecommunications eco-system including Global Carriers, Tier 1 Operators, Tier 2 Operators, Regional Service Providers, MSOs, Submarine Operators, Indirect channel, DC Operators and Cloud Providers. Experience with Service Provider/Network Operator Product Development Lifecycle and the requirements to develop, launch, operationalize, and enable the GTM of a new carrier managed service. Experience with channel programs, channel policies and channel management. Skilled in all aspects of consultative sales and business development. End to end including strategy development, executive discussions, relationship development, market dynamics assessment, service(s) definition with monetization models, opportunity qualification and development, brokering direct field sales connections, assistance with closure, and improving partner satisfaction. Must be proactive, energetic, demonstrates initiative & results oriented. Commitment to customer centricity, with a strong capability to advocate on behalf of customer needs and pain points. Must have strong collaboration skills to align cross-functional internal and external teams towards partner outcomes. Able to influence as a change agent capable of leading organizational transformations by overcoming internal and external barriers to success. Strong business acumen and deep telecommunications managed services market knowledge. Exceptional written and oral communication skills with extensive experience presenting a broad range of materials and storytelling to influence stakeholders including C suite. Adept at collaborating with key stakeholders, managing conflict, resolving issues and escalating where appropriate to deliver a best-in-class partnership experience. Experience using financials models to translate the solution benefits into financial business case justification for customer transformation. Effective interpersonal communications, emotional intelligence, active listening, and collaboration skills. Assets: Business degree or undergraduate degree in Engineering, Computer Science or Information Technology with MBA or equivalent relevant work and leadership experience. Preferred project management certification. Preferred relevant certifications on optical transport (L1), Carrier Ethernet (L2), IP (L3), Software Defined Networking and Network Function Virtualization. The annual total target compensation pay range for this position is 195,500 - $323,000. This includes both base and incentive compensation. #LI-WH1 #LI-Remote Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Test Engineering Intern Duration: 10 weeks Education Recommendations: Must be pursuing a BS or MS degree in Electrical Engineering, Information Systems Engineering, Electronics Engineering, Computer Engineering, or related field with an accredited school in the USA. You're a Great Fit If You Have: Knowledge of RF and Digital Test Equipment, including test methodologies and debugging techniques. Experience in software application development in C, C++, C#, PowerBI, or AI. Ability to tackle complex technical challenges with innovative solutions. Enthusiasm, eagerness to learn and grow, and proactive mindset with ability to contribute ideas. Strong communication skills. Ability to collaborate effectively within a team and in cross-functional settings. As part of our team, you will: Work with other Test Engineers to contribute with the development of Test SW Application and/or HW Solution to test Products in Manufacturing. Work and interface with multiple R&D teams on developing a Testing Solution for new Products. Automate the reporting & analysis of testing solutions using Power BI. Monitor and analyze test performance data to identify improvements to the Application, Test Fixture, or Measurement equipment.