Cigna is a global health service company, helping customers reduce health costs and achieve optimal health outcomes. Overall, the company serves over 95 million customers around the world.
In Layman's terms: It's a pretty big healthcare company.
So if you have a passion for healthcare, or really just want the experience of working for an established company, it may be worth checking out this worldwide organization.
Cigna has three distinct paths into the company:
According to our research, Cigna offers a solid, albeit not great, work environment.
The company is pretty big on teleworking, so that's a nice perk for all you homebodies. But busy seasons fluctuate quickly depending on what sector you work in, so be prepared for those days where the work seems to be never-ending.
Our goal today is to give you a sense of what to expect when you apply for a job at Cigna along with what the company culture and benefits are like after you get an offer.
There definitely isn't a lack of opportunity to get hired at Cigna. The health service organization hires new employees through a variety of means - campus recruiting, recruiters, and through its online portal.
Cigna's employees come from all different types of backgrounds as well. According to our research, some of the top universities represented within the company are the University of Connecticut and Central Connecticut State University. Makes sense given the company's headquarters is in Bloomfield, CT.
New grads are able to work in the U.S. or abroad as well, with over 40,000 employees serving 30 countries and jurisdictions.
There's no shortage of fields new grads can enter either, with open positions in sales, finance, health services, and marketing highlighting the entry-level jobs at Cigna.
Technology, operations, underwriting, managed care,actuarial positions, and the four fields listed above round out the company's Leadership Development Program.
Employees in the LDP are looked at as the future leaders of the company. Depending on the specific program one is hired into, there are opportunities for rotational programs, working abroad, mentorship, and a clear ladder to climb the organization.
Sounds pretty cool if you ask us.
The interview process at Cigna is about what you'd expect from a large company.
If you apply through a campus resource, you'll most likely interview with employees on campus and, after you crush the initial interview, will be pushed into a more formal round of interviews at the company's nearest office.
If you're applying online or through a recruiter, the process may be a bit more drawn out:
Questions can vary in technical expertise given the specific position or sector you're applying for, but for the most part you'll encounter the general questions we've all come to expect:
However, we've also found some examples where prospective employees have been asked some mind benders:
Thankfully, Cigna has its own interview tips to help prepare you for the interview. And they're the same tips you should use for every interview you ever have:
There are plenty of avenues for mid-career people to start working at Cigna.
For U.S. based jobs, the majority of openings lie within the business operations, medical management, and information technology sectors.
Customer service reps, health clinicians, and IT engineers highlight the openings for those jobs in North America.
Sales positions make up the majority of positions available abroad, with most of these spots working in India and New Zealand. So if you've ever wanted to have an extended stay in either of those two wildly different countries, Cigna may be the company for you.
Interviews for experienced professionals at Cigna tend to be a bit more specialized than those interviews for recent grads, as should be expected.
However, the process itself mirrors the entry-level positions':
Nothing too surprising there. The process itself can take three to four weeks; so don't get too antsy if you don't hear anything back after a couple days.
The questions in the interview will be very specific to the role you applied for, so it'd be to your benefit if you do the necessary research before the interview.
If you're interviewing for a customer service rep position, expect the "Tell us about a time you had to deal with a difficult customer," question.
If you're interviewing for a software engineer position, expect some very technical questions about specific projects you worked on, expertise with different tools, and overall aptitude.
In summary, it's the same advice for any interview: KNOW WHAT YOU'RE APPLYING FOR. Simple.
It's a love-hate relationship between Cigna employees and their benefits. The benefits listed on the website seem to be pretty solid, but employee reviews range from great to not so great.
Those benefits employees highlighted as positives included paid-time-off and matching 401k. However, there are also comments criticizing the company's lack of affordable/desirable healthcare coverage, especially given that the company is, you know, a healthcare organization.
Anyways, here are the benefits directly listed on the company site:
Salaries are generally average for the area and position. However, the rewards-for-performance system sounds pretty cool to us.
Cigna is pretty big on teleworking as well. So for all you homebodies, you're in luck.
In summary, the benefits listed on the company's website seem pretty good. It's just a matter of how employees are able to maximize them that differing opinions arise.
With over $40 billion in revenue in 2017 and 41,000 employees all over the world, Cigna is a fairly big company.
There's a reason the company has been able to become so successful, and its employees are held to that same standard. "Work hard play hard" is a thing here.
Employees note the culture can be competitive, but in a positive way in that it pushes each employee to perfect their craft, whether that be sales, tech, or clinicians.
Busy seasons are just that: busy. During those hectic times one may be required to work more than the normal 40-hour week. That's where the flex hour perk comes in. As long as employees get their work done, they're encouraged to use their telework and flex time abilities as needed.
Another positive at Cigna is that the cream often rises to the top. Management takes notice of hard workers, hence the rewards-for-performance system. If you get your work done and you excel at it, there may be a bonus of some kind (financial, vacation, etc.) waiting for you.
The majority of employee reviews noted a productive work culture where management encouraged employees to take responsibility for their own work, yet ask questions when needed. It's more of a lift-you-up rather than a beat-you-down culture.
This study focused specifically on those full-time positions at Cigna. However, the company also hires contractors and part-time positions.
If you're applying for a role in one of those positions, this analysis may not apply to your experience.
The Organization’s MissionOur work is rooted in our mission to improve the health, well being and sense of security of those we serve.
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Cigna is ranked #25 on the Best Insurance Companies to Work For in America list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.
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|Rank||Job Title||Avg. Salary||Hourly Rate|
|4||Student Development Advisor||$109,530||$53|
|7||Quality Assurance Lead||$101,126||$49|
|9||SQL Server Developer||$96,426||$46|
|14||Quality Assurance Tester||$78,760||$38|
Research Summary. Using a database of 30 million profiles, Zippia estimates demographics and statistics for Cigna. Our estimates are verified against BLS, Census, and current job openings data for accuracy. After extensive research and analysis, Zippia's data science team found that:
Cigna has 73,700 employees.
60% of Cigna employees are women, while 40% are men.
The most common ethnicity at Cigna is White (61%), followed by Hispanic or Latino (14%) and Asian (11%).
Cigna employees are most likely to be members of the Democratic Party.
On average, employees at Cigna stay with the company for 4.7 years.
The average employee at Cigna makes $57,776 per year.
Help us make this company more transparent.
Cigna employees are most likely to be members of the Democratic Party. The largest donation made to a political party by a Cigna employee was by Wilson Taylor. Wilson Taylor donated $125,000 to the Republican Party.
Minnesota Democratic–Farmer–Labor Party
Employee Political Donations
|Wilson Taylor||Chairperson||Republican Party||$125,000|
|Bertram Scott||Executive||Democratic Party||$115,700|
|William Hoagland||Senior Vice President||Republican Party||$19,000|
|Richard Novack||Insurance||Republican Party||$16,400|
|Michael Bell||Chief Finance Officer||Republican Party||$9,800|
|Christopher Davis||Director Of Veterans Affairs||Democratic Party||$9,698|
|Benjamin Karsch||Executive||Republican Party||$9,500|
|David Cordani||Chief Executive Officer||Republican Party||$8,700|
|Michael Smith||Physician||Democratic Party||$8,323|
|Mitul Patel||Underwriter||Republican Party||$8,100|
Cigna Financing Rounds
|Jan 1, 1970||$500,000,000||Debt|
|Jan 1, 1970||$500,000,000||Debt|
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Yes, Cigna drug tests. Candidates will be drug tested as one of the final steps prior to employment.
Cigna will conduct a urine test for all prospective new employees. The test screens for both drugs and nicotine. Some states have laws prohibiting employers from testing for nicotine, and in these states, the company only uses the test sample to screen for drugs.
No, Cigna does not hire felons. The company conducts very thorough background checks on all incoming employees. These checks go back ten years and are impactful in determining the employment status of anyone advancing through the interview process.
While misdemeanor crimes showing up on the background check may be overlooked, especially if they are unrelated to your role with the company, any felony conviction will exclude a candidate from employment with Cigna.
When answering "Why you are interested in working for Cigna?" you should cite the company's reputation, the benefits offered to its employees, and your specific skill set.
Cigna is a leader in health services and insurance. With over 40,000 employees, the company has received recognition for a variety of recent accomplishments. The company is considered the best in the healthcare industry at supporting healthy communities.
It has also been identified as one of the nation's best employers for veterans and has been noted for its recognition of diversity by scoring a 100 on the company equality index.
Your interest in working for Cigna should also focus on what skills you can offer. As a global company, employees are hired to fulfill positions ranging from customer service and human resources to software engineers.
A cover letter for a job at Cigna should focus on a combination of your knowledge of the company and your relevant work and educational experiences.
The culture at Cigna stresses community and employee satisfaction. Forbes magazine identified Cigna as the "happiest company to work for" in 2018. Employee ratings of the company cite compensation and a work/life balance as the two areas in which the company most excels.
Depending on the position that you hope to fill within the company, you should include specific experiences, both work-related and educational, that best relate. Any volunteer or community-based accomplishments that you have been involved in are worth including in your letter.
You must be 18 years of age to work at Cigna. The company has multiple positions that do not require additional education or work experience and are suited for an 18-year-old candidate.
With over 40,000 employees, Ciga is a global health service company with dozens of different types of professional roles that must be filled. Many of these roles require work experience, advanced education, or both. There are a handful of positions at the company that may be suited for a newly graduated high school student or 18-year-old.
Roles such as medical administrative assistant, customer service representative, and file clerk are positions open to those meeting the minimum hiring age of 18 and do not require prior work experience or education beyond high school.
Cigna offers full-time employees a host of benefits, including comprehensive medical insurance to tuition reimbursement.
Competitive pay and comprehensive insurance coverage are ranked by employees as the biggest reason for working at the company. Employees, in addition to standard medical, also receive access to eye and dental coverage.
Commitment to community is part of Cigna's culture, and as such, the company awards a $500 grant to employees who propose an idea or create a program that serves their communities.
The dress code at Cigna is business casual. The company lists its dress code as business casual but has recently adopted a "dress for your day" policy that allows employees in many roles to wear jeans and more comfortable clothing.
There are no restrictions regarding hair color, nor are there any policies limiting tattoos or body piercings.
There are exceptions to the casual dress code at Cigna. Upper management as well as customer service agents in some locations, Euless Tx., are required to adhere to a business formal work attire.
The hiring process at Cigna involves an online application process and multiple interviews.
The process begins with candidates completing an online application. According to the company, the process of having your application reviewed by a company recruiter may take as long as three weeks. You will be contacted by one of Cigna's recruiters, letting you know that you have advanced to the interview stage.
Depending on the scope of the role for which you are applying, you will meet with a hiring manager and select team members. Some candidates meet with as many as five team members during the interview process.
The company may then make you an offer of employment. Once you have accepted the offer, the company will begin both your background check and drug testing. Cigna also tests incoming employees for nicotine depending on the laws of the state where you will be working.
Once the results of these tests are received, and you have been cleared for employment, your hiring manager will contact you to ensure that you have the proper equipment and training required prior to your first day with the company.
Zippia gives an in-depth look into the details of Cigna, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Cigna. The employee data is based on information from people who have self-reported their past or current employments at Cigna. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Cigna. The data presented on this page does not represent the view of Cigna and its employees or that of Zippia.
Cigna may also be known as or be related to CIGNA CORP, Cigna, Cigna Corporation and Insurance Company of North America and Connecticut General.