Working At Cigna

Cigna is a global health service company, helping customers reduce health costs and achieve optimal health outcomes. Overall, the company serves over 95 million customers around the world.

In Layman's terms: It's a pretty big healthcare company.

So if you have a passion for healthcare, or really just want the experience of working for an established company, it may be worth checking out this worldwide organization.

Cigna has three distinct paths into the company:

  • Internships and co-ops while in college who have the ability to be hired as full-time employees
  • Established professionals looking to make a move into the company
  • Cigna's Leadership Development Program (LDP) - a program tailored by Cigna to help launch the careers of new hires in nine different sectors
  • According to our research, Cigna offers a solid, albeit not great, work environment.

    The company is pretty big on teleworking, so that's a nice perk for all you homebodies. But busy seasons fluctuate quickly depending on what sector you work in, so be prepared for those days where the work seems to be never-ending.

    Our goal today is to give you a sense of what to expect when you apply for a job at Cigna along with what the company culture and benefits are like after you get an offer.

    What Kind Of Internships and Entry Level Jobs Are Available At Cigna

    There definitely isn't a lack of opportunity to get hired at Cigna. The health service organization hires new employees through a variety of means - campus recruiting, recruiters, and through its online portal.

    Cigna's employees come from all different types of backgrounds as well. According to our research, some of the top universities represented within the company are the University of Connecticut and Central Connecticut State University. Makes sense given the company's headquarters is in Bloomfield, CT.

    New grads are able to work in the U.S. or abroad as well, with over 40,000 employees serving 30 countries and jurisdictions.

    There's no shortage of fields new grads can enter either, with open positions in sales, finance, health services, and marketing highlighting the entry-level jobs at Cigna.

    Technology, operations, underwriting, managed care,actuarial positions, and the four fields listed above round out the company's Leadership Development Program.

    Employees in the LDP are looked at as the future leaders of the company. Depending on the specific program one is hired into, there are opportunities for rotational programs, working abroad, mentorship, and a clear ladder to climb the organization.

    Sounds pretty cool if you ask us.

    Interview Process For New Hires

    The interview process at Cigna is about what you'd expect from a large company.

    If you apply through a campus resource, you'll most likely interview with employees on campus and, after you crush the initial interview, will be pushed into a more formal round of interviews at the company's nearest office.

    If you're applying online or through a recruiter, the process may be a bit more drawn out:

    1. Phone call with a recruiter
    2. Interview with hiring manager for specific position or sector
    3. Multiple interviews with different employees on-site

    Questions can vary in technical expertise given the specific position or sector you're applying for, but for the most part you'll encounter the general questions we've all come to expect:

    • Tell me about yourself
    • What interests you about the company? What about this position specifically?
    • How do you handle failure
    • How do you go about learning a new skill?
    • Where do you see yourself in five years?

    However, we've also found some examples where prospective employees have been asked some mind benders:

    • What's the biggest problem facing the healthcare industry today?
    • How many taxis can fit across the Golden Gate Bridge?
    • What's X percentage of X number?
    • How many parking spots do you have in your university campus?
    • How many people would you expect your favorite restaurant to have on a busy Friday night?

    Thankfully, Cigna has its own interview tips to help prepare you for the interview. And they're the same tips you should use for every interview you ever have:

    • Research the position you're interviewing for. In other words, don't go into the room thinking you're applying to flip burgers when the position is as a development engineer.
    • The all important - Show them why you're better than the rest of the applicants. Be confident, not cocky. You know you best. Show them what you can do and how you'll help the company, not vice versa.
    • Be curious. Ask questions about the position, team, and company in general. This shows you're engaged and have a genuine interest in the position already, something every interviewer loves to see.

    Be sure to visit our interviewing tips page as well, where we have expert advice to help you ace the interview and get the job.

    Jobs For Established Professionals at Cigna

    There are plenty of avenues for mid-career people to start working at Cigna.

    For U.S. based jobs, the majority of openings lie within the business operations, medical management, and information technology sectors.

    Customer service reps, health clinicians, and IT engineers highlight the openings for those jobs in North America.

    Sales positions make up the majority of positions available abroad, with most of these spots working in India and New Zealand. So if you've ever wanted to have an extended stay in either of those two wildly different countries, Cigna may be the company for you.

    Interview Process For Career Professionals At Cigna

    Interviews for experienced professionals at Cigna tend to be a bit more specialized than those interviews for recent grads, as should be expected.

    However, the process itself mirrors the entry-level positions':

    1. Phone interview with a recruiter
    2. Follow up interview with hiring manager specific for that sector and/or position
    3. Interview with multiple employees on-site

    Nothing too surprising there. The process itself can take three to four weeks; so don't get too antsy if you don't hear anything back after a couple days.

    The questions in the interview will be very specific to the role you applied for, so it'd be to your benefit if you do the necessary research before the interview.

    For example:

    If you're interviewing for a customer service rep position, expect the "Tell us about a time you had to deal with a difficult customer," question.

    If you're interviewing for a software engineer position, expect some very technical questions about specific projects you worked on, expertise with different tools, and overall aptitude.

    In summary, it's the same advice for any interview: KNOW WHAT YOU'RE APPLYING FOR. Simple.

    Cigna Company Benefits

    It's a love-hate relationship between Cigna employees and their benefits. The benefits listed on the website seem to be pretty solid, but employee reviews range from great to not so great.

    Those benefits employees highlighted as positives included paid-time-off and matching 401k. However, there are also comments criticizing the company's lack of affordable/desirable healthcare coverage, especially given that the company is, you know, a healthcare organization.

    Anyways, here are the benefits directly listed on the company site:

    • Highly competitive salary
    • Rewards-for-performance system
    • Medical, dental, disability, life and behavioral-health coverage
    • 401(k) match
    • Paid time off and flexible work arrangements
    • Opportunities to work around the country and internationally (travel buffs, take note)
    • Training and career development opportunities
    • Volunteer opportunities
    • Wellness and fitness programs

    Salaries are generally average for the area and position. However, the rewards-for-performance system sounds pretty cool to us.

    Cigna is pretty big on teleworking as well. So for all you homebodies, you're in luck.

    In summary, the benefits listed on the company's website seem pretty good. It's just a matter of how employees are able to maximize them that differing opinions arise.

    Company Culture At Cigna

    With over $40 billion in revenue in 2017 and 41,000 employees all over the world, Cigna is a fairly big company.

    There's a reason the company has been able to become so successful, and its employees are held to that same standard. "Work hard play hard" is a thing here.

    Employees note the culture can be competitive, but in a positive way in that it pushes each employee to perfect their craft, whether that be sales, tech, or clinicians.

    Busy seasons are just that: busy. During those hectic times one may be required to work more than the normal 40-hour week. That's where the flex hour perk comes in. As long as employees get their work done, they're encouraged to use their telework and flex time abilities as needed.

    Another positive at Cigna is that the cream often rises to the top. Management takes notice of hard workers, hence the rewards-for-performance system. If you get your work done and you excel at it, there may be a bonus of some kind (financial, vacation, etc.) waiting for you.

    The majority of employee reviews noted a productive work culture where management encouraged employees to take responsibility for their own work, yet ask questions when needed. It's more of a lift-you-up rather than a beat-you-down culture.

    Quick Note

    This study focused specifically on those full-time positions at Cigna. However, the company also hires contractors and part-time positions.

    If you're applying for a role in one of those positions, this analysis may not apply to your experience.

    The Organization’s Mission

    Our work is rooted in our mission to improve the health, well being and sense of security of those we serve.

    Industry

    Insurance

    Revenue

    $41.6B

    Employees

    46,000

    Founded in

    1977

    Headquarters

    Bloomfield, CT

    Website

    cigna.com

    Organization Type

    Public

    Is This Your Company?

    The team at Cigna

    Key People
    • Jane Henney (Director)
    • John Murabito (Executive Officer)
    • Mark Boxer (Executive Officer)
    • Ralph Nicoletti (Executive Officer)
    • Nicole Jones (Executive Officer)
    • Donna Zarcone (Director)
    • Roman Iv (Director)
    • Eric Foss (Director)
    • John Partridge (Director)
    • William Zollars (Director)
    • Isaiah Harris Jr (Director)
    • Edward Hanway (CEO)
    • Eric Wiseman (Director)
    • James Rogers (Director)
    • David Cordani (ceo)
    • Joseph Sullivan (Director)
    • Matthew Manders (Executive Officer)
    • Jason Sadler (President)

    The Culture At Cigna

    Information provided by the company
    The Pharmacy Operations Group is crucial to achieving our mission of practicing pharmacy smarter and putting medicine within reach.
    Above all, you'll make an impact in the lives of others, day in and day out.
    Boundless intellectual curiosity to continually explore how to do things better, bigger, faster and cheaper.
    Join our team and engage in meaningful work that makes a difference to improve the health, well-being, and peace of mind of those we serve.
    You'll enjoy a supportive environment with your peers and other teams who want you to succeed.

    Cigna Reviews

    Zippia Official Logo

    4.0

    Zippia UserJune 2020

    4.0

    Zippia Official LogoZippia UserJune 2020

    What Do You Like About Working There?

    Great culture and good people Show More

    What DON'T You Like About Working There?

    Sending lots of jobs offshore Show More

    What Are Your Favorite Benefits/Perks?

    Flexible schedule and dress code, option to work from home Show More
    Zippia Official Logo

    4.0

    Zippia UserFebruary 2020

    4.0

    Zippia Official LogoZippia UserFebruary 2020

    What Do You Like About Working There?

    big systems / remote flexibility Show More

    What DON'T You Like About Working There?

    no complaints, little tight on bonuses Show More

    What Are Your Favorite Benefits/Perks?

    decent health ins Show More
    Zippia Official Logo

    5.0

    Zippia UserJanuary 2020

    5.0

    Zippia Official LogoZippia UserJanuary 2020

    What Do You Like About Working There?

    Its a large company and we have all types of insurance and benefits. Show More

    What DON'T You Like About Working There?

    pay competition Show More

    What Are Your Favorite Benefits/Perks?

    Dental insurance Show More
    Zippia Official Logo

    3.0

    Zippia UserJanuary 2020

    3.0

    Zippia Official LogoZippia UserJanuary 2020

    What Do You Like About Working There?

    work from home option is great Show More

    What DON'T You Like About Working There?

    Not enough staff to handle book of business Show More

    What Are Your Favorite Benefits/Perks?

    work from home Show More
    Zippia Official Logo

    5.0

    Zippia UserJune 2019

    5.0

    Zippia Official LogoZippia UserJune 2019

    What Do You Like About Working There?

    Excellent pay; good work - life balance; friendly staff; considerate colleagues; modern office space Show More

    What DON'T You Like About Working There?

    N/A Show More

    What Are Your Favorite Benefits/Perks?

    Flexibility; good benefits; great opportunities to move up within the company Show More
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    Cigna Rankings

    Cigna is ranked #23 on the Best Insurance Companies to Work For in America list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

    Read more about how we rank companies.

    Cigna Salaries

    How much does Cigna pay?
    The national average salary for a Cigna employee in the United States is $67,511 per year. Employees in the top 10 percent can make over $110,000 per year, while employees at the bottom 10 percent earn less than $41,000 per year.
    9.3
    Salary Score
    Average Employee Earnings

    Cigna Salaries By Job Title

    While the average employee salary at Cigna is $67,511, there is a big variation in pay depending on the role. The higher paying positions at Cigna include Team Leader, Application Development Senior Specialist, Account Executive, and Infrastructure Engineer. A typical Team Leader salary at Cigna is $119,425. To get a better sense of the salaries at Cigna, other roles such as Cashier and Customer Service Representative can be considered as well. For comparison, the title Cashier at Cigna earns $29,163 per year.

    Cigna careers

    On average, employees at Cigna stay with the company for 3.6 years. Employees most commonly join Cigna after leaving Aetna. When they leave Cigna, they most frequently get their next job at UnitedHealth Group.

    Average Length of Employment
    Aetna4.2 years
    MetLife3.7 years

    Cigna

    3.6 years
    Top Employers Before Cigna
    Aetna12.5 %
    Show More
    Top Employers After Cigna
    Aetna10.8 %
    Show More
    00

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    Help us make this company more transparent.

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    Cigna Employment Videos

    Cigna Financial Performance

    9.9
    Performance Score
    We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

    Revenue

    > $1B

    Founded in

    1977

    Organization type

    Public

    Cigna Financing Rounds

    DateAmountSecurity Type
    Oct 19, 2012Debt
    Oct 19, 2012
    $500,000,000
    $500,000,000
    Debt
    Debt
    Oct 20, 2010Debt
    Oct 20, 2010
    $500,000,000
    $500,000,000
    Debt
    Debt

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    Cigna Subsidiaries

    Subsidiaries to Cigna include NewQuest, Life Insurance Co of North America, and Qualcare Alliance Networks. Employees at the parent company, Cigna, earn $67,511. In comparison, the salaries at NewQuest, Life Insurance Co of North America, and Qualcare Alliance Networks are $83,621, $64,377, and $64,078.
    Company
    Average Salary
    $83,621
    $84k
    OFFICE WORKOUTS
    OFFICE WORKOUTS
    $45,699
    $46k

    Cigna Competitors

    Competitors of Cigna include Prudential Financial, The Guardian Life Insurance Company of America, and American International Group. The average salaries at Prudential Financial rank the highest, with their employees earning an average salary of $81,892 per year. The employees at The Guardian Life Insurance Company of America earn an average yearly salary of $78,407 per year, and the salaries at American International Group average $78,135 per year.

    Frequently Asked Questions about Cigna

    When was Cigna founded?

    Cigna was founded in 1977.

    How many Employees does Cigna have?

    Cigna has 46,000 employees.

    How much money does Cigna make?

    Cigna generates $41.6B in revenue.

    What industry is Cigna in?

    Cigna is in the insurance industry.

    What is Cigna's mission?

    Cigna's mission statement is "Our work is rooted in our mission to improve the health, well being and sense of security of those we serve."

    What type of company is Cigna?

    Cigna is a public company.

    Who are Cigna's competitors?

    Cigna competitors include MetLife, Aetna, UnitedHealth Group, Humana, Anthem, American International Group, Nationwide Mutual Insurance ..., Liberty Mutual, Farmers Insurance, Allstate, Prudential Financial, Travelers, Assurant, Progressive, USAA, American Family Insurance, Lincoln National, The Guardian Life Insurance Company of America, Blue Cross Blue Shield of Texas, Unum.

    Who works at Cigna?

    Jane Henney (Director)

    John Murabito (Executive Officer)

    Mark Boxer (Executive Officer)

    Show More

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    You can find out what it is like to work at Cigna, also known as CIGNA CORP, Cigna, Cigna Corp, Cigna Corp., Cigna Corporation and Insurance Company of North America and Connecticut General.

    Zippia gives an in-depth look into the details of Cigna, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Cigna. The employee data is based on information from people who have self-reported their past or current employments at Cigna. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of Cigna and its employees or that of Zippia.