Cigna is a global health service company, helping customers reduce health costs and achieve optimal health outcomes. Overall, the company serves over 95 million customers around the world.
In Layman's terms: It's a pretty big healthcare company.
So if you have a passion for healthcare, or really just want the experience of working for an established company, it may be worth checking out this worldwide organization.
Cigna has three distinct paths into the company:
According to our research, Cigna offers a solid, albeit not great, work environment.
The company is pretty big on teleworking, so that's a nice perk for all you homebodies. But busy seasons fluctuate quickly depending on what sector you work in, so be prepared for those days where the work seems to be never-ending.
Our goal today is to give you a sense of what to expect when you apply for a job at Cigna along with what the company culture and benefits are like after you get an offer.
There definitely isn't a lack of opportunity to get hired at Cigna. The health service organization hires new employees through a variety of means - campus recruiting, recruiters, and through its online portal.
Cigna's employees come from all different types of backgrounds as well. According to our research, some of the top universities represented within the company are the University of Connecticut and Central Connecticut State University. Makes sense given the company's headquarters is in Bloomfield, CT.
New grads are able to work in the U.S. or abroad as well, with over 40,000 employees serving 30 countries and jurisdictions.
There's no shortage of fields new grads can enter either, with open positions in sales, finance, health services, and marketing highlighting the entry-level jobs at Cigna.
Technology, operations, underwriting, managed care,actuarial positions, and the four fields listed above round out the company's Leadership Development Program.
Employees in the LDP are looked at as the future leaders of the company. Depending on the specific program one is hired into, there are opportunities for rotational programs, working abroad, mentorship, and a clear ladder to climb the organization.
Sounds pretty cool if you ask us.
The interview process at Cigna is about what you'd expect from a large company.
If you apply through a campus resource, you'll most likely interview with employees on campus and, after you crush the initial interview, will be pushed into a more formal round of interviews at the company's nearest office.
If you're applying online or through a recruiter, the process may be a bit more drawn out:
Questions can vary in technical expertise given the specific position or sector you're applying for, but for the most part you'll encounter the general questions we've all come to expect:
However, we've also found some examples where prospective employees have been asked some mind benders:
Thankfully, Cigna has its own interview tips to help prepare you for the interview. And they're the same tips you should use for every interview you ever have:
Be sure to visit our interviewing tips page as well, where we have expert advice to help you ace the interview and get the job.
There are plenty of avenues for mid-career people to start working at Cigna.
For U.S. based jobs, the majority of openings lie within the business operations, medical management, and information technology sectors.
Customer service reps, health clinicians, and IT engineers highlight the openings for those jobs in North America.
Sales positions make up the majority of positions available abroad, with most of these spots working in India and New Zealand. So if you've ever wanted to have an extended stay in either of those two wildly different countries, Cigna may be the company for you.
Interviews for experienced professionals at Cigna tend to be a bit more specialized than those interviews for recent grads, as should be expected.
However, the process itself mirrors the entry-level positions':
Nothing too surprising there. The process itself can take three to four weeks; so don't get too antsy if you don't hear anything back after a couple days.
The questions in the interview will be very specific to the role you applied for, so it'd be to your benefit if you do the necessary research before the interview.
If you're interviewing for a customer service rep position, expect the "Tell us about a time you had to deal with a difficult customer," question.
If you're interviewing for a software engineer position, expect some very technical questions about specific projects you worked on, expertise with different tools, and overall aptitude.
In summary, it's the same advice for any interview: KNOW WHAT YOU'RE APPLYING FOR. Simple.
It's a love-hate relationship between Cigna employees and their benefits. The benefits listed on the website seem to be pretty solid, but employee reviews range from great to not so great.
Those benefits employees highlighted as positives included paid-time-off and matching 401k. However, there are also comments criticizing the company's lack of affordable/desirable healthcare coverage, especially given that the company is, you know, a healthcare organization.
Anyways, here are the benefits directly listed on the company site:
Salaries are generally average for the area and position. However, the rewards-for-performance system sounds pretty cool to us.
Cigna is pretty big on teleworking as well. So for all you homebodies, you're in luck.
In summary, the benefits listed on the company's website seem pretty good. It's just a matter of how employees are able to maximize them that differing opinions arise.
With over $40 billion in revenue in 2017 and 41,000 employees all over the world, Cigna is a fairly big company.
There's a reason the company has been able to become so successful, and its employees are held to that same standard. "Work hard play hard" is a thing here.
Employees note the culture can be competitive, but in a positive way in that it pushes each employee to perfect their craft, whether that be sales, tech, or clinicians.
Busy seasons are just that: busy. During those hectic times one may be required to work more than the normal 40-hour week. That's where the flex hour perk comes in. As long as employees get their work done, they're encouraged to use their telework and flex time abilities as needed.
Another positive at Cigna is that the cream often rises to the top. Management takes notice of hard workers, hence the rewards-for-performance system. If you get your work done and you excel at it, there may be a bonus of some kind (financial, vacation, etc.) waiting for you.
The majority of employee reviews noted a productive work culture where management encouraged employees to take responsibility for their own work, yet ask questions when needed. It's more of a lift-you-up rather than a beat-you-down culture.
This study focused specifically on those full-time positions at Cigna. However, the company also hires contractors and part-time positions.
If you're applying for a role in one of those positions, this analysis may not apply to your experience.
The Organization’s MissionOur work is rooted in our mission to improve the health, well being and sense of security of those we serve.
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Cigna Salaries By Job Title
On average, employees at Cigna stay with the company for 3.6 years. Employees most commonly join Cigna after leaving Aetna. When they leave Cigna, they most frequently get their next job at UnitedHealth Group.
|Average Length of Employment|
UnitedHealth Group2.7 years
|Top Employers Before Cigna|
UnitedHealth Group8.9 %
The Hartford7.8 %
Bank of America6.6 %
|Top Employers After Cigna|
UnitedHealth Group12.8 %
The Hartford9.6 %
Bank of America6.1 %
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Meet Tyrone | Cigna Employee
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Cigna's CEO David Cordani: Hear his Personal Career Journey & Keys to Effective Leadership
Alexander Love - Technology Early Career Development Program
Cigna's Chief Learning Officer Karen Kocher: Hear her Personal Career Story
Lauren Longley - Actuarial Executive Development Program
Andrew McCarthy - Financial Development Program
CIGNA Announcement - 100 New Jobs
Cigna's VP of Talent Management Cindy Ryan: Hear her Personal Career Story
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You can find out what it is like to work at Cigna, also known as CIGNA CORP, Cigna, Cigna Corp, Cigna Corp., Cigna Corporation and Insurance Company of North America and Connecticut General.
Zippia gives an in-depth look into the details of Cigna, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Cigna. The employee data is based on information from people who have self-reported their past or current employments at Cigna. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of Cigna and its employees or that of Zippia.