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Cigna jobs in Chattanooga, TN - 115 jobs

  • LPN - Occ Health & Clinic - Evernorth - Industrial Park GA

    Cigna Group 4.6company rating

    Cigna Group job in Dalton, GA

    Evernorth Workplace Care offers health care delivery services along with population health and health coaching solutions, conducted in person. Our mission is to deliver proactive, personalized, and holistic patient care and coaching by acting on health data and insights to improve the overall health and wellness of our clients' employees, and those they care about most, by providing access to high quality, affordable services where they work and live. Our Evernorth Workplace Care solution isn't a one-size-fits-all model. Using data-driven insights, we'll customize a solution that addresses your organization's most pressing needs-creating a more affordable, predictable, and simple health care experience. Evernorth Workplace Care - Personalized Care Where You Are The Occ Health Nurse 0versees and manage the administrative, clinical and operational nursing duties including: CARE COORDINATION: Support & Coordination of care for Onsite/Near-Site Model Coordinator for Community Resources: Collaborates for program development, including but not limited to onsite preventative services, primary care/specialist referrals for Employees WORKER'S COMPENSATION: Case Management to facilitate Worker's Comp process, facilitate referrals, assuring appropriate care, prescriptions, facilitate scheduling studies and return to work assessments Attend Plant Safety Meetings, review injuries Resource for Work Comp guidelines to injured employees Assists in documentation of Work Comp Injury for personnel Coordinates Work Comp Modified Duty with Client's Supervisors & Safety OCCUPATIONAL MEDICINE: Evaluation of all work injury Return to Works Responsibility for all Influenza Flu Events for respective facility Serve as Subject Matter Expert for development of programs and services as determined need by Collaborate with Environmental Health and Safety, Operations and Human Resources Educate employees Safe Work Environment and Prevention Coordinates Hearing Preservation Program with referrals to ENT as appropriate Coordinates Onsite Health Events, Mammography, Blood Drives and Monthly Health topics MEDICAL MANAGEMENT: Evaluation and treat all injuries, illnesses and medical conditions in an efficient and professional manner within nursing scope of practice and guidelines Assisting in medical emergencies Taking vital signs, such as blood pressure, pulse, temperature, and weight Basic wound care including cleaning and bandaging injured areas Giving Immunizations under Physician Orders Support and Encourage Medical Management Plans of Patients-blood pressure checks; blood glucose checks Assist in coordinating Onsite EAP Counseling after an event and ongoing education PREVENTION: Wellness Campaigns (every month) that covers every shift and breakroom Identification of Prevention and Health Opportunities Promotion of Immunizations CPR Training Attends monthly safety meetings Assists with Coaching programs, as needed HEALTH COACHING Education of Prevention, Chronic Disease and Health Opportunities Initial Goal Setting to achieve improvement in health outcomes Steerage into Health & Wellness programs, including but not limited to pilots ADMINISTRATIVE: Responsible for all medical supplies for occupational office Assures compliance with regulatory requirements, CLIA & OSHA Charting within Electronic Health Record Qualifications: LPN license with active license in Georgia, in good standing, preferably Multi-state licensure At least 2 or more years of Nursing experience CPR Certificate-American Heart Association Ability to work independently Electronic Health Record and computer skills required Bonus points for: Knowledge/Experience of the manufacturing industry Knowledge/Experience with occupational health nursing Knowledge of recordable and non-recordable accidents Bilingual in Spanish Hours are 7 am - 3 pm Monday - Friday, with on call rotation. This is a full time 40 hour a week role and will split time between Occ Health and Health Center duties in Industrial Park and Dalton GA. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $41k-54k yearly est. Auto-Apply 33d ago
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  • Manager, Facilities Operations & Safety Administration

    Unum 4.4company rating

    Chattanooga, TN job

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments *All the benefits listed above are subject to the terms of their individual Plans . And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary:Reporting to the AVP Facilities Operations & Safety, this position provides oversight for Facilities Operations & Safety administrative support functions for US locations as assigned. This role is responsible for multiple software support applications, utility payment oversight, coordinating with internal and external business partners, and will work closely with all aspects of the organization. Principal Duties and Responsibilities Administer and maintain ServiceNow CMMS system, coordinating with internal and external business partners on SLAs related to assigned work orders and their completion. Communicate with stakeholders on status of work orders, including potential delays. Step in to troubleshoot and expedite when needed. Collect and analyze work order service feedback from stakeholders on a regular basis and report satisfaction compliance. Collaborate with internal ServiceNow support partners to identify and action updates and performance improvements on a regular basis. Ensure parts and supply inventory are accurate and maintained in the system. Owns process for internal asset reporting and tracking via appropriate system software. Coordinate with outsourced 3rd party facilities management partners to validate data. Responsible for inputs into long range financial planning by monitoring useful life of assets Review and manage Workday procedures by submitting and approving financial requests, ensuring compliance for contingent workers, and overseeing onboarding and offboarding activities. Take responsibility for tracking progress, resolving issues, and maintaining accurate records throughout each process. Coordinate with Digital Transformation Office team to manage equipment distribution and collection with contingent workers. Review and provide data to support internal and external sustainability business partner reporting on a quarterly basis. Ensure accuracy of goods and services received, buying parts/supplies, fuel consumption reporting, and waste and recycling provider data. Ownership responsibility for utility billing and payment process with 3rd party energy management partners to ensure utility invoices are reviewed for accuracy, approved, and paid in a timely manner. Accountable for identifying and quickly resolving any payment discrepancies and contract compliance of 3rd party energy management Coordinate with Procurement and Sourcing partners to ensure project requests and purchase orders are processed in a timely manner. Partner with Real Estate & Workplace Services Business Planning Manager to support tracking and accuracy of budget performance, expense commitments, capital and expense forecasting, and fixed asset management. Identify, research, and propose solutions to process inefficiencies. May perform other duties as assigned. Job Specifications Degree in an area of study relevant to this position or comparable experience with minimum of 2-5 years of experience. Proven history of creating efficiencies and continuous improvement in business processes. Broad experience with financial reporting, budget management, purchase order management. Knowledge of asset management reporting tools, sustainability compliance reporting, data validation processes. Experience ServiceNow CMMS and Workday systems a plus. Comprehensive interpersonal skills, including the ability to establish collaborative relationships and clearly communicate. Responsibilities may require after-hour or weekend work, in support of projects or emergencies, including travel approximately 10% of the time. Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $63,500.00-$120,000.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $63.5k-120k yearly Auto-Apply 6d ago
  • Associate VB Claims Specialist

    Unum 4.4company rating

    Chattanooga, TN job

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments *All the benefits listed above are subject to the terms of their individual Plans . And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary:Minimum starting hourly rate is $22.60 This is an entry level position within the Voluntary Benefits Claims Organization. This position is responsible for the thorough, fair, objective, and timely adjudication of voluntary benefits claims in conjunction with providing technical expertise regarding applicable regulations. This position is responsible for providing excellent customer service and interacts on a regular basis with employees, employers, health care providers and other specialized internal resources. Incumbents in this role are considered trainees and are assigned a formal mentor for 6-12 months until they are assessed as capable of independent work. Incumbents are primarily responsible for learning and developing the skills, knowledge, and behaviors necessary to successfully adjudicate assigned claims, in accordance with our claims philosophy and policies and procedures. Incumbent must demonstrate the ability to effectively manage an assigned caseload, exercise discretion and independent judgment, and appropriately render timely claim decisions while demonstrating strong customer service prior to movement to the exempt level claims specialist role. Principal Duties and Responsibilities: Maintain organizational service standards on all assigned claims demonstrating success in developing and implementing effective strategies to manage a caseload of varying size and complexity. Develop an understanding and working knowledge of Voluntary Benefits for Unum and Colonial Life, including products, policies, procedures, and contracts. Develop an understanding of the applicable contract/policy definitions and relevant provisions, clauses, exclusions, riders, and waivers, as well as regulatory and statutory requirements for claim products administered. Develop skill set to determine appropriate risk management strategies through analyzing and applying technical and complex contractual knowledge (policies and provisions) to ensure appropriate eligibility requirements, liability decisions, and benefits payee. Develop problem solving skills by demonstrating analytical and logical thinking resulting in the timely and accurate adjudication of a variety of simple to complex voluntary benefits claims. Develop a working knowledge of systems needed for claims adjudication. Provide excellent customer service and independently respond to all inquiries within service guidelines. Responsible for timely and accurate claims review, initiation and completion of appropriate claim validation activities, and referrals/notifications to other areas (i.e., medical assessments, billing, etc.) as appropriate. Produce objective, clear documentation and technical rationale for all claim determinations and demonstrate the ability to effectively communicate determinations while ensuring compliance with Voluntary Benefits procedures and all legal requirements including state regulations. Partner and coordinate file strategies utilizing specialized resources including nurses, physicians, vocational rehabilitation and assessing medical documentation, when appropriate. Ensure a timely and well communicated transfer process when transitioning integrated claims across lines of business, ensuring a coordinated and continuous claims experience for customers. Be familiar with specialized workflow requirements and performance standards for any assigned customers. May perform other duties as assigned. Job Specifications: 4-year degree preferred or equivalent work experience Ability to develop Voluntary Benefits product knowledge and apply a best-in-class service experience Medical background, voluntary benefits claims and/or disability management experience preferred Possess strong analytical, critical thinking, and problem-solving skills Ability to exercise independent judgment and discretion in increasingly complex claim adjudication decisions, including initial decision and ongoing medical management. Able to effectively utilize a broad spectrum of resources, materials, and tools needed to assist with the decision-making process Strong service and quality orientation. Ability to interact effectively and professionally with claimants, employers, medical resources, attorneys, accountants, brokers, sales representatives, etc. Demonstrated ability to operate with a sense of urgency and make balanced decisions with the highest degree of integrity and fairness. Excellent communication skills, written and verbal Meets the standards for this position, as defined in the Talent Management framework ~IN3 #LI-LM2022 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $40,000.00-$75,600.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $40k-75.6k yearly Auto-Apply 6d ago
  • Unum Scholar Intern - Chattanooga, TN

    Unum 4.4company rating

    Chattanooga, TN job

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments *All the benefits listed above are subject to the terms of their individual Plans . And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary:This is a year-round, paid internship position responsible for completing assigned work items in a timely manner and ensuring high quality service to business partners. While we welcome candidates with a range of experiences, most of our opportunities focus on general business functions such as operations, strategy, project management, and stakeholder engagement. If you're energized by solving business problems, driving outcomes, and collaborating across teams, you'll likely thrive here. •Gain real world experience working for the leader in the supplemental insurance and disability-based employee benefits marketplace and in a professional office setting. •Earn year-round competitive income while working part-time. •Learn about various departmental and corporate functions. •Network with business partners and leaders, participate in social events with other interns. •Earn college credit for your internship (faculty/hiring manager pre-approvals are required). Principal Duties and Responsibilities Provide high quality transactional support to business areas with a keen focus on productivity, accuracy and customer service Develop effective partnerships and work effectively with various areas as required Operate as a team player which includes backing up peers, constructively addressing conflict and giving/receiving feedback Must strictly adhere to privacy guidelines. May perform other duties as assigned or as opportunities arise. Job Specifications Must be enrolled and actively taking classes in an accredited 4 year college degree program or in an MBA program Prefer satisfactory completion of 2 years of college course work Required GPA of 3.0 in major or overall GPA of 3.0 Demonstrated openness to mastering new tasks and work processes Solid critical thinking and analytical skills. Must be comfortable in a culture of coaching, ongoing feedback and career development Display team oriented skills. Must be proficient in MS Word and Excel software applications. Strong ability to work independently and be self directed on project or tasked-based work. Strong time management skills, ability to prioritize and function in a FIFO, high production, deadline driven environment. Strong Customer Service focus. Requires flexibility in schedule so as to meet our customer expectations. Solid communication skills both oral and written. All interns must complete a satisfactory background check in order to be hired. Intern must be available to work at least 15 hours consistently during regular business hours Monday - Friday 8am to 5pm. May work up to 40 hours per week during school vacations/breaks based on business needs regular business hours Monday - Friday 8am to 5pm. Minimum 9 months commitment to internship program #LI-MK1 #LI-Hybrid ~IN2 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $33,200.00-$52,000.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $33.2k-52k yearly Auto-Apply 20d ago
  • DTO Talent Acquisition Manager

    Unum 4.4company rating

    Chattanooga, TN job

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments *All the benefits listed above are subject to the terms of their individual Plans . And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary:This position is responsible for a team of employees that handle management of multi-incumbent and single-incumbent job requisitions and hiring needs for assigned business functions. This individual is responsible for developing the technical talent acquisition, judgment, consultative and decision-making skills of the staffing professionals that report to this position and has accountability for the account management of the assigned business function(s) the team will support. In addition to overseeing the team's performance and development needs, this position has responsibility for achieving a high level of internal and external customer satisfaction while ensuring hiring practices and procedures follow legal standards and Unum's commitment to our employees. Principal Duties and Responsibilities Partner with leadership and HRBPs on workforce plans that support the entire talent strategy, future talent needs of the business, including understanding key roles, retention, growth initiatives, and succession planning impacts. Execute innovative recruiting and sourcing strategies and processes aligned with business needs that maximize quality, speed, efficiency, mitigate unconscious bias and generate inclusive and diverse candidate pools. Partner with the Inclusion and Diversity team to build strategic and maintain relationships with educators, professional organizations, institutions, and non-profits that deliver robust pipelines of candidates from underrepresented and underserved communities for all roles at all levels. Leadership of a diverse team, including all aspects of people management, selection, training, resource capacity, job design and performance management that creates a high-performance operating environment. Ensures quality, audit, and control standards through the development of effective standards, policies, education and creative training programs for direct reports and broader talent acquisition team. May develop workflow and/or identify and implement new technology solutions to meet specialized needs of the assigned business function(s). Manages internal and external customer expectations through project planning and partnering efforts throughout the corporation. Manages talent acquisition relationship with assigned business function(s), developing deep understanding of ongoing talent needs and resulting implications to talent acquisition to provide expertise and recommended solutions. Serve as Subject Matter Expert for Workday Recruiting, testing new release functionality, developing, and delivering training to new hires and broad talent acquisition team. Provides leadership and direction to project teams who are involved with projects specific to talent acquisition and communicates project strategies and status to all impacted parties. Meets challenges head-on by the efficient and timely development, identification, and implementation of new strategies, solutions, and opportunities to acquire great talent. Coordinates training, staffing and system changes as dictated by project plans. Ensure hiring strategies and sources provide equal employment opportunity to drive an inclusive and diverse workforce, creating a competitive advantage. Manage EEO and AAP reporting requirements for Talent Acquisition team in partnership with Inclusion and Diversity team. May perform other duties as assigned. Job Specifications Associate degree required. Bachelor's degree preferred. 5+ years of talent acquisition or broad HR functional experience required. 2+ years of proven success leading a corporate talent acquisition or HR team preferred. Proven ability to make sound business decisions and deliver results Demonstrated experience in motivation, team building and collaboration Strong interpersonal, communication and negotiation skills - both written and verbal Strong project management, leadership, and organization skills Demonstrated success in influencing with and without authority #LI-SH1 ~IN1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $75,500.00-$142,700.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $75.5k-142.7k yearly Auto-Apply 60d+ ago
  • Associate Financial Services Representative

    UNUM Group 4.4company rating

    Chattanooga, TN job

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: * Award-winning culture * Inclusion and diversity as a priority * Performance Based Incentive Plans * Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability * Generous PTO (including paid time to volunteer!) * Up to 9.5% 401(k) employer contribution * Mental health support * Career advancement opportunities * Student loan repayment options * Tuition reimbursement * Flexible work environments * All the benefits listed above are subject to the terms of their individual Plans. And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary: General Summary: This position is an entry level position within the Financial Recovery Unit (FRU). The incumbent is responsible for communicating a previously calculated overpayment or completing simple overpayment calculations from the available file information. When the overpayment has been determined and the file documented, the incumbent works directly with the claimant, advocate or employer, primarily on the phone, to ensure that overpayments are recovered timely and in accordance with the specific policy language. This is a highly goal-oriented role; the incumbent is responsible for significantly contributing to the unit's overall recovery results. The file complexity is restricted in scope and the incumbent will be expected to effectively administer and recover overpayments on multiple products and systems (Group STD, Life, and VB - Unum and Colonial) and may be expanded based upon department needs. Principal Duties and Responsibilities * Analyze content of claim file and obtain the necessary financial and benefit information (that may not be immediately apparent) from colleagues, customers, and external resources to determine appropriate course of action on each file. * Consistently communicates, handles overpayment calculations and manages a caseload of claims with limited complexity, demonstrating a solid technical ability necessary to administer overpayment claims across multiple products and system applications. * Negotiates and binds the Company with respect to decisions made regarding appropriateness of pursuing overpayments (generally lower amounts than the Financial Services Representative (FSR) role.) * Thoroughly and accurately documents and codes FRU actions in claim and legacy systems with supporting rationale for actions and next steps. * Secures a professional relationship with the claimant and/or employer, provides excellent customer service, demonstrates empathy, and remains open to new information. Provides prompt, accurate, and courteous responses to customers to promote the Unum brand. * Partners with Lead FSRs by reviewing team worklists to ensure workloads are appropriately assigned. Participates in special projects and other assignments as needed. * This position may also include some administrative duties in support of the team. Job Specifications * College degree preferred or equivalent work experience * Demonstrates computer literacy and/or working knowledge of various claim systems (i.e., BAS, Colonial & NaviLink) * Solid mathematical, oral, and written communication, and interpersonal skills * Strong service and quality orientation * Demonstrates efficiency in time management and ability to multi-task goals and priorities * Ability to work with others in a highly collaborative team environment * Self-motivated in a goal oriented environment * Adaptable to change * Ability to manage worklist effectively with quality while able to multi-task * Solid negotiation skills * Able to deal with conflict effectively and professionally #LI-BK1 ~IN2 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $36,000.00-$68,000.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $36k-68k yearly Auto-Apply 8d ago
  • Data Analyst, II - Information Security Metrics and Reporting

    Unum Group 4.4company rating

    Chattanooga, TN job

    Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and we're excited about what's next. Join us. **General Summary:** The Information Security Metrics and Quality Data Analyst is responsible for simple to moderately complex data profiling, analysis and mapping with little to no oversight and exhibits a mastery of the tools and technical skillset subject matter expertise with data organization and visualization supporting information security (cyber security) risks and operations. This candidate works closely with Security Analysts, Security Engineers, Project Managers, and Global Information Security leadership. They deliver to high quality KRI/KPI and are able to accurately estimate work required to deliver on their responsibilities. They use critical thinking skills applied to data analysis in order to advance the delivery and maintenance of information security KRI and KPI. **Job Specifications** + Bachelors Degree preferred, and/or equivalent experience + 4+ years experience with demonstrated success at the Data Analyst 1 level or equivalent experience + Mastery of data profiling and analysis concepts, including data anomalies, data mapping activities. + Mastery of data modeling concepts + Mastery of PowerBI data modeling and visualization development + Clearly demonstrates data analytical ability and critical thinking skills + Ability to manage multiple tasks by paying close attention to detail + Ability to work as part of a team and interact effectively with others + Ability to embrace change, adapt to the unexpected, and focus energies, people, and solutions on practical and positive results + Takes an innovative approach to problem solving + Strong communications skills + Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization. **Principal Duties and Responsibilities** + Responsible for data profiling and analysis to evaluate data sources to determine the best source for business information. + Responsible for source to target data mapping specifications (e.g. source to target can be from one DBMS table to another DBMS table, from a DBMS table into a canonical message structure, etc.) + Design simple to moderately complex, flexible data models (conceptual and logical) and visualizations through collaborations with analysts, engineers, and leadership. Leads sizing and estimation activities within the agile team. + Create/Capture documentation (metadata) that is up-to-date. + Collaborate with the test engineers to perform data validation and testing activities as appropriate. + Develop and maintain knowledge of information security practices and the insurance industry. + Develop and maintain knowledge of information security-owned and other relevant data sources. + Adhere to approved architectural standards. + Uses critical thinking skills to recommend and implement data management practices that advance business value. + Thinks with the mind of the end customer at all times, ensuring solutions seek to improve the customer experience and delight their customers. \#LI-TO1 \#LI-MULTI IN4 Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $73,300.00-$150,500.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $73.3k-150.5k yearly 12d ago
  • Data Scientist I

    UNUM Group 4.4company rating

    Chattanooga, TN job

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: * Award-winning culture * Inclusion and diversity as a priority * Performance Based Incentive Plans * Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability * Generous PTO (including paid time to volunteer!) * Up to 9.5% 401(k) employer contribution * Mental health support * Career advancement opportunities * Student loan repayment options * Tuition reimbursement * Flexible work environments * All the benefits listed above are subject to the terms of their individual Plans. And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary: This position for a developing data scientist who is excited to transform data into actionable insights and impact the business through his/her work. The role requires increasing technical expertise in the fields of computer programming, applied statistics and data manipulation; and relies on developing business knowledge. The individual will participate in project work primarily within the functional area, with direction and review by manager. The individual is expected to continuously increase business knowledge and take initiative in identifying and executing analytical approaches to support assigned projects. Job Specifications * Bachelor's degree in quantitative field is preferred * 2 years preferred of professional experience or equivalent relevant work experience * Core Data Science Capabilities: Deep expertise in at least one of the following skillsets preferred, with basic capability in the others: * Programming & Process automation: Experience using APIs, file I/O, database, and analysis libraries. Understanding of programming in jupyter notebooks and/ or statistical packages. Understanding of process mapping and demonstrated application of scripting languages to automate processes. Exposure to data mining and web scraping. * Data Visualization: Working knowledge of two or more data visualization tools and proficiency in static data visualization. Basic understanding of dynamic data visualization * Statistics & Statistical modeling: Solid understanding of statistical inference and regression. Basic understanding of machine learning techniques including random forests and neural nets. Basic understanding of feature selection and extraction which may include analysis of categorical data, multiple comparisons, Central Limit Theorem, bootstrapping, and permutation tests * Data Extraction, Transformation, and Loading (ETL) skillsets preferred: Expertise in writing complex SQL queries that join multiple tables/databases. Given a business problem, independently explore databases/tables to identify best data sources. Demonstrates ability to troubleshoot complex SQL queries written by others with little guidance. * Core business capabilities: basic communication skills, exposure to financial services industry, and attention to detail and ability to prioritize while working on multiple projects keeping track of due dates * Leadership Capabilities: Ability to coach or mentor team members, respond quickly and positively to change, adheres to technical best practices by collaborating with team members to deliver high quality output * Preferred characteristics: Entrepreneurial self-starter. A thorough, results-oriented problem-solver, and a lifelong learner with voracious curiosity. Basic understanding of their organization. Principal Duties and Responsibilities * Design and execute analytical solutions using statistical, optimization, simulation and data mining methods with a focus on delivering actionable insights and partnership to deliver business value. * Integrate large volume of data from different sources (including DB2, SQL Server, Web API and Teradata) to create data assets and perform analyses * Apply validation, aggregation and reconciliation techniques to create rich modeling-ready data framework. * Construct predictive models using machine learning to explain and understand observed events, forecast expected behavior, or identify risk through scoring or clustering. * Familiarity with AI agents like github co-pilot, MS co-pilot to speed through code development and self - learning. * Knowledge of working with LLMs and agent libraries like Langgraph. Langchain & OpenAI SDK. * Efficiently interpret results and communicate findings and potential value to manager. * Support integration of solutions within existing business processes using automation techniques. * Understand theory and application of current and emerging statistical methods and tools. * Knowledge of tools - Python, VS code, Databricks, Azure, AWS, Streamlit, tableau, SQL * Perform other related duties as assigned #LI-TO1 #LI-MULTI IN4 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $60,500.00-$123,400.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $60.5k-123.4k yearly Auto-Apply 5d ago
  • Director, Corporate Finance

    Unum Group 4.4company rating

    Chattanooga, TN job

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Performance Based Incentive Plans + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** This role leads the design, execution, and ongoing management of corporate finance strategies that strengthen the company's balance sheet and enhance risk adjusted returns. The role will oversee and manage institutional investment products, such as a spread lending program, partner closely with internal and external stakeholders, and drive disciplined portfolio performance to drive earnings. Execution of these responsibilities will require skillsets in areas such as capital markets, accounting, while also showing strong communication and collaboration skills to drive decisions & outcomes. **Principal Duties and Responsibilities** + Seek out and maintain cooperative, productive cross-functional partnerships throughout the global enterprise. + Model positive change management, leading individuals and teams through new operating models and methodologies, creating opportunities for discussion and deliberation. + Build agility and resilience within teams and broader Finance organization to drive transformation. + Provide coaching and mentoring to assist individuals in achieving their full potential. Build bench strength and core competencies for the organization. + Seek out opportunities to increase business knowledge and create visibility within the organization. + Maintain a comprehensive working knowledge of Unum Group's finance functions, processes, reporting systems, and requirements. + Directly or indirectly lead a team on accurate completion of all reporting, analysis, and manages the day to day activities of the team including the GAAP and statutory accounting, general ledger processes, and reporting for specified financial area. + Direct maintenance of various systems and data assets that support the specific financial area(s) of responsibility. + Act as an expert consultant providing financial support to business areas regarding conformance to corporate policies and procedures, technical inquiries, planning and forecasting process, and various tax and accounting issues. + Review existing accounting, financial reporting and administrative processes and procedures in an effort to streamline activities to increase productivity; + Maintain compliance with corporate policies, procedures and controls and external regulatory requirements. + Lead business initiatives and projects. + Research, recommend, and implement new technical solutions to functional area(s) of responsibility. + Present reporting and analysis to senior management. Proactively identify and research unusual trends and make recommendations. Lead detailed analyses and forecasts complex aspects of financial performance. + Monitor industry trends and issues in support of business needs and assesses impacts. **Job Specifications** + Bachelor's degree, required + At least seven years relevant work experience in the finance department of large corporation. + Master's degree, CPA, CMA or CFA certification preferred. + Comprehensive knowledge of finance at practical and policy levels and the technical skills required to support it. + Proficient in technology necessary to carry out responsibilities. + In-depth understanding and application of financial services and/or insurance sector accounting preferred. + Strong negotiation and partnership skills, across all levels of management, with ability to influence and challenge decisions and processes. + Ability to frame up issues, options, and solutions using financial data for business decision-making. + Experience navigating change in a positive manner with both individuals and teams. + Experience working with all corporate levels including senior management and external contacts. + Proven ability to work in fast-paced, detailed, and deadline-oriented environment by balancing multiple priorities and resources simultaneously. + Excellent conflict resolution and facilitation skills. + Operates with strong conceptual thinking rather than strictly in a 'rules' framework. \#LI-AF1 ~IN1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $89,900.00-$169,900.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $89.9k-169.9k yearly 2d ago
  • Investment Analyst II - Commercial Mortgage Loans

    UNUM Group 4.4company rating

    Chattanooga, TN job

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: * Award-winning culture * Inclusion and diversity as a priority * Performance Based Incentive Plans * Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability * Generous PTO (including paid time to volunteer!) * Up to 9.5% 401(k) employer contribution * Mental health support * Career advancement opportunities * Student loan repayment options * Tuition reimbursement * Flexible work environments * All the benefits listed above are subject to the terms of their individual Plans. And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary: This role supports the production and management of commercial mortgage loan investments. Responsibilities vary by analyst and can include: (a) reviewing loan submission packages, researching/ analyzing market data, and underwriting mortgage loans; (b) preparing loan applications and (c) reviewing and valuing loans in the portfolio. Special projects and/or reporting functions may be assigned. Principal Duties and Responsibilities * Review loan submission packages, research and analyze market data, and underwrite mortgage loans. * Participate in production team meetings. * Prepare loan applications, monitor collection of fees for rate lock, and input data in to mortgage loan database. * Financial analysis of monthly and annual property operating statements and borrower financials. * Special projects as assigned. * Back up for team members. * Assist other investment areas with related real estate issues, as needed. * May perform other duties as assigned. Job Specifications * BA or BS in business, finance or related field. * Minimum 1-3 years commercial real estate/property management experience. * Computer skills including Word, Excel; ability to learn new software. * Ability to work independently within a team-oriented environment. * Solid written and verbal communication skills. * Independent analysis/decision making ability. #LI-AF1 ~IN1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $52,000.00-$101,000.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $52k-101k yearly Auto-Apply 10d ago
  • Test Engineer II

    Unum Group 4.4company rating

    Chattanooga, TN job

    Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and we're excited about what's next. Join us. **General Summary:** The Test Engineer II is a key contributor on an Agile delivery team, responsible for ensuring the quality, stability, and reliability of software solutions through a thoughtful balance of manual and automated testing. This role partners closely with developers, product owners, and business analysts to validate new and enhanced functionality across complex systems and integrations. The ideal candidate brings strong analytical skills, a proactive mindset, and a genuine interest in improving how testing is done, not just executing what already exists. Experience with Salesforce is helpful but not required; candidates who have stood up, evolved, or meaningfully contributed to test automation frameworks will be well positioned to succeed in this role. **Job Specifications:** + Bachelor's degree preferred, or equivalent relevant experience + 4+ years of experience in a Test Engineer, QA Engineer, or similar quality-focused role + Hands-on experience with both manual and automated testing in Agile environments + Experience designing, building, or evolving test automation frameworks (language and tooling flexible) + Strong understanding of Agile/Scrum methodologies and sprint-based delivery + Demonstrated analytical thinking, attention to detail, and problem-solving skills + Ability to estimate testing effort, manage priorities, and adapt within fast-moving sprints + Strong written and verbal communication skills with a collaborative mindset + Salesforce experience is not required; willingness and ability to learn new platforms is essential + Self-starter with a growth mindset who actively looks for ways to improve quality and processes **Principal Duties & Responsibilities:** + Ensure the quality of new and existing features through a mix of manual and automated testing + Test assigned user stories within two-week sprints by validating functionality in lower and acceptance environments, including creating and managing test data + Design, develop, and maintain automated test coverage, contributing to or evolving existing automation frameworks + Execute and monitor regression test suites, investigate failures, and identify root causes related to code, data, or test logic + Partner closely with Business Analysts and Product Owners to refine acceptance criteria and translate requirements into effective test coverage + Create and maintain core test artifacts, including test plans, test cases, automation scripts, and execution results + Ensure traceability between requirements, test cases, and outcomes + Participate actively in backlog refinement, sprint planning, standups, and retrospectives, clearly communicating risks and progress + Advocate for quality best practices and contribute ideas that improve testing efficiency, automation effectiveness, and team delivery + Support CI/CD pipelines and automated testing workflows (tools such as Jenkins, Azure DevOps, or similar are beneficial but not required) + Take ownership of learning new systems and technologies, including Salesforce where applicable \#LI-TS1 \#LI-MULTI ~IN1 Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $73,300.00-$150,500.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $73.3k-150.5k yearly 2d ago
  • Manager I&D Business Partner

    Unum 4.4company rating

    Chattanooga, TN job

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments *All the benefits listed above are subject to the terms of their individual Plans . And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary:This role is an I&D Subject Matter Expert to champion best practices and operationalize them within our organization. In this pivotal role, you'll be the primary contact for embedding I&D strategies into the business, requiring a deep understanding of our priorities, challenges, and specific I&D needs. Principal Duties and Responsibilities Act as the main liaison between business areas and I&D; collaborate with HR, L&D, and other key stakeholders. Provide I&D expertise and develop tailored strategies across business units, managing all aspects of I&D program execution, including scoping, scheduling, monitoring, and reporting. Assess risks, manage bottlenecks, provide escalation, and balance team capacity. Lead scope of work with business leaders, Inclusion Business Champions, and HRBPs to embed and implement key I&D initiatives across all aspects of the employee experience, enhancing inclusion and belonging within the business. Offer advice on I&D priorities and action plans, focusing on effective action plan implementation. Coach leaders to improve inclusive leadership and team effectiveness through in-person and virtual channels. Enhance work relationships, morale, and productivity while supporting employee engagement and retention. Collaborate with business leaders and Directors of Talent Development on talent and succession planning, including HIPO identification and development. Tactical support to leaders and internal partners including creation of I&D resources, team activities, discussion guides, and recommended courses and webinars to boost I&D skills and knowledge. Use data and metrics to provide I&D data-informed insights and drive I&D improvements and provide actionable insights. Analyze feedback and key metrics to evaluate the effectiveness of inclusion and diversity programs. Engage in cross-functional projects for continuous I&D advancement. Perform other duties as assigned. Job Specifications Bachelor's degree, advance degree preferred. This position requires 7+ years of experience with business partner and project management planning. Proven experience managing complex projects independently and with cross-functional or virtual teams. Expertise in working within large, diverse organizations and with people from varied backgrounds. Strong commitment to advancing equity and fostering a culture of belonging. Excellent organizational skills with attention to detail and ability to meet deadlines. Collaborative and energetic team player, adaptable and diplomatic. Comfortable with ambiguity and thriving in fast-paced, fluid environments. Passionate about diversity, inclusion, social justice, and equity with experience working across diverse communities. Skilled in navigating matrixed organizations and rapidly changing environments. Demonstrated leadership with a track record of achieving results and influencing others. Strong analytical, technical, and project management skills, including proficiency in MS Office (PowerPoint and Excel). Effective communicator with experience working with executive management and handling confidential information. Ability to manage multiple projects, re-prioritize as needed, and drive completion using project management tools. Travel requirements are estimated at 30-35% overall but can vary throughout the year. #LI-JP1 ~IN1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $75,500.00-$142,700.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $75.5k-142.7k yearly Auto-Apply 8d ago
  • Family Nurse Practitioner / Physician Assistant - Primary Care - Evernorth - Summerville GA

    Cigna Group 4.6company rating

    Cigna Group job in Summerville, GA

    Nurse Practitioner / Physician Assistant - Evernorth Workplace Care Evernorth Workplace Care offers health care delivery services along with population health and health coaching solutions, conducted in person or virtually. Our mission is to deliver proactive, personalized, and holistic patient care and coaching by acting on health data and insights to improve the overall health and wellness of our clients' employees, and those they care about most, by providing access to high quality, affordable services where they work and live. Our Evernorth Workplace Care solution isn't a one-size-fits-all model. Using data-driven insights, we'll customize a solution that addresses your organization's most pressing needs-creating a more affordable, predictable, and simple health care experience. Evernorth Workplace Care - Personalized Care Where You Are Position Summary: Primary Care treatment in a Workplace-based setting Episodic care (low acuity Urgent Care) Extended Episodic Acute Care which can include 4-5 visits for an illness or injury that is limited in its chronicity Chronic condition education and co-management with outside primary care if EWC is not the PCP Ability to oversee and perform CLIA waived tests, dispense Rx medications, and oversee a specimen collection lab Collaboration with onsite employees to provide biometric screening and health and wellness education Potential for Travel Medicine recommendation and immunizations or administration of allergen immunotherapy (with proper training) Direct one on one health coaching to employees along with referring patients into wellness programs Partner with local HR/Benefits team to improve employee health Partner closely with, and potentially oversee, members of the health care team (MA, LPN, etc.) Clinical Requirements: Graduate of a Certified NP or PA program Active and unrestricted NP or PA license in respective state, and ability to maintain. Minimum of 2 or more years of NP/PA experience, working independently in an internal medicine or family practice setting Ability to practice independently in respective state May be asked to obtain licensure in additional states DEA licensure and prescriptive authority and ability to maintain Strong primary care experience including women's health Chronic Disease Management experience is preferred Electronic Health Record experience; EPIC experience is a plus BLS certification and ability to maintain current certification Phlebotomy experience is a plus Non-Clinical Qualifications: Excellent interpersonal skills including internal and external customers and group settings Passionate about overall health and wellness and patient education High energy and strong customer-centric focus Ability to work clinic hours Solid attendance record Strong time management skills Additional language skills such as Spanish is a plus Supervisory experience (indirect or direct) is preferred This full-time role is based in the Health Center in Summerville GA. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $83k-118k yearly est. Auto-Apply 60d+ ago
  • Senior Compliance Consultant

    Unum 4.4company rating

    Chattanooga, TN job

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments *All the benefits listed above are subject to the terms of their individual Plans . And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary:The Senior Compliance Consultant is part of Enterprise Compliance and is responsible for leadership, governance, and oversight of compliance practices. This position is accountable for driving activities that support the identification, analysis, mitigation, management, and reporting of compliance risk and timely completion of annual compliance certifications. The incumbent also assists in fulfilling other compliance obligations, including business process development, management reporting, policy creation, risk assessment, documentation and communication. The position requires extensive knowledge of Unum, its products, services, the marketplace and the external compliance/regulatory environment. Principal Duties and Responsibilities Manage critical relationships with assigned business functions and other key partners while maintaining the independence of second line defense. Identify and recommend appropriate measures and controls to manage and mitigate compliance risks at a level acceptable to the senior management of the company. Implement and execute effective testing, auditing, monitoring, tracking and reporting procedures to ensure the success of the program, as measured by regular assessments and metric-based analysis. Establish Compliance key performance indicators and tolerances for assigned operational areas. Support risk-based decision-making using data models, compliance risk controls, matrixes and predictive trend analysis. Support quarterly management and board reporting efforts. Maintain current, in-depth knowledge of applicable regulatory standards, requirements and industry best practices. Conduct complex compliance reviews to assess effectiveness of compliance controls. Perform critical analysis and prepare compliance assessment reports to the highest standards of clarity and substance. Assists with responsibility for responding to regulatory investigations/audits and sensitive compliance projects. Serve as a trusted advisor to business and technology partners by demonstrating an understanding of the partner's business initiatives, mission, and goals, and operating in a complex and evolving risk landscape. May perform other duties as assigned Job Specifications Education: Bachelor's Degree or equivalent business experience in compliance, audit or risk management. Significant operational or project management experience, 8-10 years, within the insurance industry Minimum 5+ years regulatory experience and/or working in the legal environment Strong communication and relationship, “coalition and consensus”, building skills required Strong ability to synthesize vast amounts of complex data, and clearly and concisely articulate the relevant points Strong/proven knowledge of business processes and structure within an insurance environment Ability to articulate difficult ideas and concepts through concise verbal and written communication Able to manage a diverse workload and multiple projects Proven ability to research various areas and gather relevant information and positively impact project delivery with solution recommendations and implementation 8+ years demonstrated strength in project management, experience working on process improvement and ability to manage multiple, conflicting priorities Extensive experience for successful partnering with areas outside own department Extensive ability to resolve issues/conflict and negotiate and facilitate with project groups with proven experience driving group to successful completion Expert ability to perform analysis, resolve problems and develop appropriate recommendations for solutions High standards of integrity and ethical judgment Advanced PC skills required (Excel, Power Point, Word, etc.) Strong project managements skills are needed for this role #LI-KC1 ~IN1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $75,500.00-$142,700.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $75.5k-142.7k yearly Auto-Apply 4d ago
  • Software Engineer - Mainframe

    Unum Group 4.4company rating

    Chattanooga, TN job

    Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and we're excited about what's next. Join us. **General Summary:** The Mainframe Software Engineer is responsible for delivering medium to large-scale mainframe development work. This role is primarily focused on Grow and Change initiatives, supporting enhancements, new development, and system changes across Colonial mainframe Operations & Engineering (O&E) applications. The engineer partners closely with Grow teams, business stakeholders, and downstream consumers to design, build, and implement reliable mainframe solutions while maintaining a strong focus on quality, scalability, and controlled production transitions. **Job Specs:** + Bachelor's degree in Computer Science, Information Systems, or equivalent relevant experience + 4+ years of hands-on experience in a mainframe development environment + Strong proficiency in COBOL, JCL, DB2, IMS, and VSAM + Experience supporting both batch and online mainframe applications + Hands-on experience using BMC/Topaz Workbench for development and debugging + Experience using Xpediter for testing and troubleshooting mainframe applications + Familiarity with source control and change management tools (e.g., Endevor, Changeman) + Understanding of Agile methodologies + Ability to analyze complex systems, data flows, and dependencies across multiple applications **Principal Duties and Responsibilities:** + Design, develop, and implement mainframe solutions in support of Grow and Change initiatives, including new development and complex enhancements + Develop and maintain COBOL programs, JCL, DB2, IMS, and VSAM structures across batch and online environments + Analyze business and technical requirements to determine appropriate design approaches and implementation strategies + Collaborate with Grow teams, architects, and business partners to deliver solutions that meet functional and performance expectations + Perform unit testing and support integrated testing efforts to ensure solution quality and production readiness + Participate in controlled production releases, including 30-day warranty support periods following implementation + Provide limited production support during warranty periods, including issue analysis and defect resolution + Use ServiceNow to support incident tracking, escalation, and triage when issues arise + Leverage BMC/Topaz and Xpediter to debug, test, and troubleshoot application behavior + Contribute to technical documentation and knowledge sharing to support long-term system maintainability + Adapt to varying levels of modernization work depending on the nature of the request, including APIs or service-based integrations \#LI-TS1 \#LI-MULTI ~IN1 Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $73,300.00-$150,500.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $73.3k-150.5k yearly 4d ago
  • Customer Benefit Advisor I (On-Site)- Chattanooga

    Unum 4.4company rating

    Chattanooga, TN job

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments *All the benefits listed above are subject to the terms of their individual Plans . And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary:Minimum starting hourly rate is $20.00 The Customer Benefit Advisor (CBA) I is the entry level in a three-level career path. A CBA I is a critical first point of contact for our customers. To be successful in this role, the incumbent is responsible for demonstrating exceptional customer service for business serviced by Unum/Colonial Life. It is critical to provide accurate information on benefits, claims, and or policy administration with minimal operational oversight. Incumbents in this role will be tasked with compiling information for multiple product types, from multiple systems, and providing responses to customers that are thorough, clear, and concise. All work is carefully performed according to established protocols/procedures. In this role, incumbents must demonstrate a willingness to provide strong customer service - providing accurate information to customers, expressing appropriate empathy, and resolving customer issues where appropriate. This position requires the use of multiple system applications and administrative processes. While service is focused on our external customers, this position is responsible for creating detailed/appropriate documentation for our internal cross-functional business partners. In addition to providing excellent customer service in accordance with established standards, incumbents will need to demonstrate proficiency in individual metrics (i.e. accuracy, post-interaction surveys, average handle time, after call work, schedule adherence, etc.) that are in line with pre-set expectations and drive results for the Customer Contact Center. Principal Duties and Responsibilities Be the customers' first line of sight (advisor) by being available to assist via multiple avenues of communication with timely and accurate information regarding policy and coverage-related questions. Meet or exceed company goals and metrics to guarantee the best experience for customers. Be open and motivated by feedback and guidance to be at your best for customers. Protect customers' privacy (both internal and external) and reassure them with empathy and professionalism. Be available to work a regularly assigned shift between the hours of 8:00 am and 8:00 pm Eastern time Monday-Friday. Reliable attendance in accordance with contact center attendance guidelines. Successfully complete all required training and associated support periods. Ability to obtain information from multiple systems and relay to customers in a seamless manner. Follow all documented processes/workflow to enhance customer service and reduce customer effort/operating efficiency. Utilize resources and tools to accurately respond to customer inquiries. Demonstrate a passion for the values outlined in Our Values statements. May perform other duties as assigned. Job Specifications 1 year customer service experience preferred, with a strong preference that the experience be in the insurance/healthcare/medical/financial field or equivalent area. Highschool diploma or GED required. Successful completion of Contact Center training program, including demonstrating phone proficiency and passing required knowledge checks. A passion for helping customers and exceeding their expectations with high integrity. Excellent verbal and written communication skills with the ability to flex your communication style to best meet the needs of customers. Enthusiasm for working in a fast-paced, structured environment, answering numerous inquiries for customers at their greatest time of need. Strong computer and multi-tasking skills as well as the ability to confidently work in multiple systems with dual monitors. Familiarity with Microsoft applications such as Outlook, Word, and Excel. Intellectual curiosity and a desire to continually learn and grow. An excellent work ethic and ability to adapt and work successfully in a continually changing environment. Dependability - being available when needed by teammates and customers. Comfortable with video communications via MS Teams throughout the day to communicate with teammates and leadership face to (virtual) face. Must meet attendance requirements and in office expectations when applicable. ~IN3 #LI-LM2022 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $36,000.00-$62,400.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $36k-62.4k yearly Auto-Apply 60d+ ago
  • Manager, Information Security Policy and Controls Governance

    Unum 4.4company rating

    Chattanooga, TN job

    Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and we're excited about what's next. Join us. General Summary:The Manager - Information Security Policy and Controls Governance is responsible for strategic enhancement and day-to-day operation of key governance, risk, and compliance capabilities, including policy and standards governance, enterprise and application-level risk assessments, and controls management and attestation programs. This role will oversee the full lifecycle of governing documents, manage policy exceptions, coordinate external and regulatory assessments, and ensure strong alignment between security controls and regulatory requirements. The manager will also drive consistent, timely issues management across all domains. This leader will partner closely with stakeholders across the organization to mature processes, strengthen compliance posture, and ensure effective, repeatable execution of GRC activities. They will manage a small to mid-size team of IT security and risk management professionals. Job Specifications Bachelors degree in computer science, or relevant technical experience Has 5+ years experience in an IT Risk Management field, or equivalent relevant work experience Has a security technology background with strong knowledge of relevant technical security disciplines Exhibits courage by taking smart risks and encouraging others to do so; empowers innovative approaches by motivating others to be proactive and resourceful Able to effectively coach, mentor, identify, and address skills needs and gaps Proficient in methods and techniques for running effective meetings and for understanding and influencing the roles played by participants Displays good interpersonal skills at all levels of contact and in a wide variety of situations, able to listen and influence, and to relate to customers in their own language Demonstrates the ability to champion change and support teams through change. Demonstrates the ability to think critically, challenge conventional thinking and generate and apply unique business insight to create competitive advantage for the organization Has solid knowledge of regulations, including, GLPA, HIPAA, GDPR, CCPA, and other cyber security regulatory compliance requirements and related programs Has in-depth knowledge of security and control frameworks such as the NIST Cyber Security Framework, NIST SP 800-53, ISO 17799/27001, CobIT, and ITIL CRISC, CISSP, CISM, CISA, and other security related certifications are a plus Principal Duties and Responsibilities Oversees and evaluates the delivery and effectiveness of the organizations policy governance, risk assessments, control attestation, and issues management capabilities, taking action to address performance or quality gaps as needed. Ensures the team maintains a well‑defined, risk‑aligned backlog of work that advances program maturity and meets regulatory, audit, and business needs. Guides team members in prioritizing assessments, policy lifecycle activities, and control-related work based on risk, business value, and regulatory timelines. Proactively removes obstacles and operational roadblocks that hinder timely completion of assessments, attestations, and governance processes. Partners with business and technology stakeholders to translate security, compliance, and risk management objectives into actionable work items. Ensures best‑practice execution, including structured assessment methodologies, clear control documentation, consistent issue tracking, adherence to policy standards, and high‑quality evidence collection. Encourages creativity and continuous improvement in maturing governance, assessment, and control processes; fosters a culture of innovation within the team. Uses operational metrics, assessment cycle data, and workflow insights to understand team performance and drive process efficiency. Partners with leadership to ensure strong talent is in place to support the organization's governance, risk and compliance obligations. Mentors, coaches, and motivates team members to elevate their GRC expertise, business partnership skills, and overall performance. Identifies skill gaps related to risk frameworks, regulatory requirements, control design, and assessment techniques, ensuring development plans address these needs. Promotes cross‑training and shared ownership of GRC functions to reduce single‑points‑of‑failure and increase team resilience. While accountable for the team's output, actively cultivates a self‑organizing, autonomous, and collaborative team that consistently demonstrates accountability and continuous improvement. Conducts regular 1:1s and development discussions to monitor progress, reinforce strengths, and close skill gaps. Collaborates with peers to evaluate the effectiveness of resourcing models, proposing enhancements to better support team operations. Maintains a strong understanding of emerging regulatory trends, risk frameworks (e.g., NIST CSF, HIPAA, SOC, ISO), and control expectations to inform program improvements. Reinforces disciplined prioritization by ensuring the team focuses on the highest‑value, highest‑risk activities and commitments. Designs and operates GRC processes with partner teams' knowledge and needs in mind, ensuring risk governance activities are clear, intuitive, and easy to complete. #LI-TO1 #LI-MULTI IN4 Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $89,400.00-$183,500.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $89.4k-183.5k yearly Auto-Apply 14d ago
  • Professional Development Program Associate

    Unum 4.4company rating

    Chattanooga, TN job

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments *All the benefits listed above are subject to the terms of their individual Plans . And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary:This three- to four-year rotational program is designed to give participants experience in a wide variety of roles. Each experience is unique, allowing the flexibility to pursue individual interests, develop strengths, and prepare for a successful leadership career. Associates are highly motivated inclusive leaders with the intellectual curiosity to keep up with the fast-paced, ever-changing business environment and they are empowered to deliver upon our purpose and create a differentiated experience for our customers around the globe. • Three- to four-year rotational program with each rotation lasting 12-18 months depending on role, complexity, and business needs • Rotations may include (but are not limited to): Benefits, Underwriting, Customer Services, Enrollment, Finance, and Digital Transformation • Work locations may include: Chattanooga, TN; Portland, ME; and Columbia, SC. Associates are strongly encouraged to work at two locations during their time in the program. • Stretch and grow in an environment that encourages curiosity, celebrates innovative thinking • Experience robust leadership training and skill development through outside vendors, leadership summits, and presentations from our senior leaders • Interact with senior leaders through an assigned mentor, as well as networking, coaching, and personalized development plan opportunities The PDP Associate is the first of a two-level leadership development program. Upon successful completion of the second rotation, a PDP Associate is eligible to be promoted to a Sr. PDP. Principal Duties and Responsibilities Successfully complete 3-4 cross-functional job rotations, including all required training development courses, assignments, and projects, while incorporating this knowledge into daily work to drive results for enterprise Demonstrate outstanding performance during assigned roles Partner with functional management team during business rotations to gain deeper knowledge of each function, the day-to-day operations and how the business unit interconnects with other areas of the business Work with assigned mentor and develop personal development plan Develop and maintain a strong and specialized working knowledge of Unum's products, services, and business processes Openness to serve as an informal leader/mentor to junior level peers, including interns preparing for a transition into the Professional Development Program May manage a team Work on and/or lead special projects, as assigned, that require research, analysis, and operational effectiveness evaluations. Possess strong communication skills to present all issues and resolutions identified to leadership. Lead and collaborate with others on highly visible, enterprise-wide projects and initiatives. Other duties as assigned Job Specifications Bachelor's degree (Business, Finance, Economics or Math is preferred) 3.0 cumulative GPA Ability to demonstrate leadership (on campus, in your community, or from past work - we love to see examples in your application!) Comfort with ambiguity necessary as you will be placed in various roles, encounter diverse leadership styles, and develop new business processes as part of your rotational experience Creative problem solving and strong analytical skills Motivation to complete quality work by established deadlines Demonstrate ability to handle multiple priorities at one time Capability to lead and collaborate with others on highly visible, enterprise-wide projects and initiatives Strong ability to influence, persuade, and negotiate with others #LI-MK1 ~IN1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $63,500.00-$120,000.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $63.5k-120k yearly Auto-Apply 60d+ ago
  • Sr. Mainframe Database Administrator (IMS)

    Unum Group 4.4company rating

    Chattanooga, TN job

    Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and we're excited about what's next. Join us. **General Summary:** Unum is seeking a senior level IMS Database Administrator position in a challenging IMS and DB2 hosted environment. A team-oriented spirit is necessary to function in a highly collaborative environment. The platform environment is an IMS z/OS based benefits platform that has an ever-growing dynamic workload. Qualifications + 6+ years of DBA experience in a z/OS / MVS environment + 6+ years database administration for IMS in an IBM mainframe environment + 4-year college degree or equivalent - IMS for z/OS + Knowledge of IMS Database Manager, DBD source and generation, understanding of Database Recovery Control [DBRC] information and commands, BMP and basic DL/I coding imbedded in COBOL source. + Familiarity with IMS Transaction Manager, including basic control region and message region processing, PSB coding and generation, and ACB, MODBLKS, and FORMAT generation. FORMAT coding is a plus, but not required. A basic knowledge of Control Region commands for monitoring Sub-systems, Regions, Databases, and Transaction Queues is required. + Strong working knowledge of HALDB partitioning schemes and underlying structures. Ability to backup and restore and maintain partitions. + Familiarity with IMS Utility JCL, execution, restart, commands for Database allocation changes, and IMS Database backup and recovery techniques. - DB2 for z/OS + DB2 Catalog knowledge [Basic catalog table familiarity, ability to perform querying of dependencies, understanding of DB2 security administration including Grants, Revokes, and a basic knowledge of required authorities for application development including Bind, Plans, Packages, Stored Procedures, and Database level authorities permitting utilities, tablespace and table creation] + Familiarity with DB2 Utility JCL, execution, restart, an understanding of utility impact on DB2 object availability, and Database backup and recovery techniques. + Understanding of DB2 Data Definition Language [DDL] constructs is required and experience with DB2 Administration tool or similar tool is a plus. + Knowledge of SQL and basic DB2 development techniques used in application coding. Ability to understand COBOL and SQL/PL for analysis and partnering with application area personnel. - z/OS, TSO, ISPF, JCL, and SDSF + Coding and debugging z/OS mainframe batch jobs, the applicant's work and for application development team members needing assistance is required. JCL knowledge is a must as is basic ISPF menu and TSO development experience. + Familiarity with RACF, rules protecting datasets, and how RACF interacts with both IMS and DB2 instances is a plus. + Knowledge of source code editor commands, library maintenance, ISPF menus, listing of cataloged dataset information, TSO job scheduling, and the ability to read JES output from jobs to diagnose issues is required. Experience with System Display and Search Facility [SDSF] or other z/OS JES output control facility is a plus. Responsibilities include: + Managing procedures and tools required to support development and testing activities + Assisting in all operational environments in the maintenance of production data and data archiving + Functioning as a Subject Matter Expert (SME) for solving complex problems and supporting IMS and stored procedure calls. + Possess the ability to connect the dots from infrastructure back to application + Works with the Project Manager, and the Release Coordinators to control changes made to supported databases + Work as a member of a team in support of day-to-day production, conversions, application and enterprise IT projects, disaster recovery, logical/physical database design and performance tuning. + Ability to troubleshoot IMS service calls from a host and distributed environment and provide timely responses to client requests and queries and resolves client issues in a timely fashion. + Provide on-call support on a rotational basis outside normal business hours as needed. + DB2 Experience is a plus + Experience with High Available Lage Database (HALDB) software + Candidate resource is on-call on a rotational basis (Typically one week out of five weeks) + \#LI-TO1IN4\#LI-MULTI Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $89,400.00-$183,500.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $89.4k-183.5k yearly 30d ago
  • Associate Financial Services Representative

    Unum Group 4.4company rating

    Chattanooga, TN job

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Performance Based Incentive Plans + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** General Summary: This position is an entry level position within the Financial Recovery Unit (FRU). The incumbent is responsible for communicating a previously calculated overpayment or completing simple overpayment calculations from the available file information. When the overpayment has been determined and the file documented, the incumbent works directly with the claimant, advocate or employer, primarily on the phone, to ensure that overpayments are recovered timely and in accordance with the specific policy language. This is a highly goal-oriented role; the incumbent is responsible for significantly contributing to the unit's overall recovery results. The file complexity is restricted in scope and the incumbent will be expected to effectively administer and recover overpayments on multiple products and systems (Group STD, Life, and VB - Unum and Colonial) and may be expanded based upon department needs. **Principal Duties and Responsibilities** + Analyze content of claim file and obtain the necessary financial and benefit information (that may not be immediately apparent) from colleagues, customers, and external resources to determine appropriate course of action on each file. + Consistently communicates, handles overpayment calculations and manages a caseload of claims with limited complexity, demonstrating a solid technical ability necessary to administer overpayment claims across multiple products and system applications. + Negotiates and binds the Company with respect to decisions made regarding appropriateness of pursuing overpayments (generally lower amounts than the Financial Services Representative (FSR) role.) + Thoroughly and accurately documents and codes FRU actions in claim and legacy systems with supporting rationale for actions and next steps. + Secures a professional relationship with the claimant and/or employer, provides excellent customer service, demonstrates empathy, and remains open to new information. Provides prompt, accurate, and courteous responses to customers to promote the Unum brand. + Partners with Lead FSRs by reviewing team worklists to ensure workloads are appropriately assigned. Participates in special projects and other assignments as needed. + This position may also include some administrative duties in support of the team. **Job Specifications** + College degree preferred or equivalent work experience + Demonstrates computer literacy and/or working knowledge of various claim systems (i.e., BAS, Colonial & NaviLink) + Solid mathematical, oral, and written communication, and interpersonal skills + Strong service and quality orientation + Demonstrates efficiency in time management and ability to multi-task goals and priorities + Ability to work with others in a highly collaborative team environment + Self-motivated in a goal oriented environment + Adaptable to change + Ability to manage worklist effectively with quality while able to multi-task + Solid negotiation skills + Able to deal with conflict effectively and professionally \#LI-BK1 ~IN2 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $36,000.00-$68,000.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $36k-68k yearly 30d ago

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