Senior Client Manager - Remote - Cigna Global Health Benefits
Client manager job at Cigna
The Senior Client Manager is responsible for managing a client book of business for existing and new global health accounts. These clients are typically large, complex in nature with multiple Cigna Healthcare relationships across product lines and borders. Responsible for renewing global health element of the account, selling new business to existing accounts, and converting accounts to a higher level of products/services. Overall responsibility to manage the relationship with the client and provide proactive and consultative approach for solutions with benefits across the globe, collaborating with internal Cigna Healthcare partners. This role is Incentive Compensation eligible.
Responsibilities:
Client and customer facing responsibility for day to day support of client needs as well as strategic interface for key client decision makers and their consultants / brokers.
Provide consultative pro-active information/recommendations with clients on an on-going basis.
Manage a block of business of approximately 25-35 accounts and average premium of $25m+ in premium.
Possess knowledge of the practices, techniques and tools associated with providing outstanding consultative service to clients and customers.
Manage renewals for existing block of business.
Upsell/cross-sell additional product lines within Cigna Global and other matrix partners.
Communicate/educate clients about Cigna Global updates/changes related to compliance or processes.
Handle and resolve escalated issues related to eligibility, premium/invoicing, and/or service related matters.
Thorough understanding of health service products and services, and associated operating requirements to support the client management plan goals and sales processes.
Utilize organization's sales information systems and document in Sales Force.
Competencies:
Business Acumen
Cross-Cultural
Agility Managing and Measuring Work Conflict
Management Motivating others
The ideal candidate will possess the following skills:
Bachelor's degree preferred or equivalent work experience.
Previous global health/benefits experience strongly preferred.
Familiar with multiple software and system-based applications such as Salesforce, Microsoft Office database and spreadsheets (Excel, Access, sales tracking systems).
Requires strong written and verbal communication skills.
Excellent presentation skills.
Ability to effectively manage productive meetings
Client and customer focused with the ability to be a team player with the client management organization and matrix partners.
Requires strong background or experience in marketing, account management, account service, sales, or other areas requiring significant client and customer interaction.
State required Life, Accident and Health Licensure or ability to obtain required.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
This role is also anticipated to be eligible to participate in an incentive compensation plan.
At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Auto-ApplySenior Account Manager
Client manager job at Cigna
The Sr Account Manager is responsible for ensuring clients and patients receive superior service. Key member of the core client account team is responsible for overall satisfaction and retention of assigned book of business. Manages the day-to-day client relationship. Accountable for core service delivery for clients working cross-functionally with all operational. The Account Manager proactively reviews performance metrics to promote client satisfaction, profitability, and retention. Utilizes technology, tools, processes and resources to anticipate and exceed clients needs and expectations. Collaborates with Account Directors on client activity, expectations, and service needs.
ESSENTIAL FUNCTIONS
Manages day to day client relationships through comprehensive knowledge of client's benefit plan and product offerings.
Daily interaction with clients, consultants and producers providing preventative consultation, analysis and issue resolution associated with core services.
Responsible for timely and accurate management and execution of all client benefit requests, including benefit changes, product upsells, new groups, terminations and escalated issues.
Accountable for new group and specific product implementations; including establishing and leading internal meetings to ensure collaboration and attention to detail throughout the process in order to meet expected timelines and quality standards.
Lead client centric team meetings to review operational performance against client's expectations and needs.
Presentation of operational performance metrics to clients on a monthly and/or quarterly basis to show specific performance measures in comparison with the book of business to promote client satisfaction, client retention and upsell opportunities.
QUALIFICATIONS
Bachelor's degree in related field or 11+ years of experience.
5-8 years relevant experience with Bachelor's Degree or Master's degree and 3+ years of relevant experience
Excellent PC skills including Microsoft Office and Internet experience.
Excellent verbal and written communication and presentation skills.
Strong analytical and problem solving skills.
Strong focus on book of business client satisfaction and client retention results.
Demonstrated ability managing projects, utilizing proven project management processes.
Ability to work cross-functionally to proactively communicate and to resolve issues with the highest sense of urgency.
Ability to travel overnight up to 20%.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Auto-ApplyDirector of Client Services - Remote
Brentwood, TN jobs
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
**Primary Responsibilities:**
+ This role will be the dedicated resource responsible for the delivery of Optum Insight's Risk Adjustment programs to support Optum Health's Home & Community initiatives
+ Manage ongoing contract relationships and service delivery to clients for both Retrospective and Prospective Risk Adjustment programs
+ Build trusted/strategic relationships with clients and serve as the primary point of contact for overall and day-to-day service delivery
+ Present value of Optum solutions to various levels within the client, including executives, decision makers, and key influencers
+ Ensure service and delivery commitments to client are met. Coordinating and influencing service delivery and effective operational interface between clients and Optum teams related to Payer solutions
+ Represent client internally and coordinate with other functions to implement client systems, complete projects, and address ongoing service needs
+ Collaborate with cross-functional teams across Operations, Finance, Product, Analytics, Compliance, and Legal to define and execute on targets
+ Accountable for driving growth within assigned portfolio and engaging matrixed teams in support of account objectives for revenue, earnings, growth, and client satisfaction
+ Influence team members across the organization to develop approaches that increase the value we provide to our intersegment customers
+ Own oversight of business processes and end-to-end service performance
+ Negotiate renewals, contractual agreements, statements of work, and performance guarantees
+ Serve as the subject matter expert for Risk Adjustment processes and related regulations
+ Manage the outcomes of critical programs, as well as develop and execute our overall Risk Adjustment strategy
+ Direct others to resolve business problems that affect multiple functions or disciplines
+ Present progress on strategic initiatives and pilot outcomes to client
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ 5+ years of progressive experience and leadership roles in the Healthcare Industry with a proven record of leading Risk Adjustment programs and delivering measurable results
+ 5+ years of success building and evolving relationships with clients and matrixed stakeholders (internal)
+ 5+ years of success applying business expertise across an end-to-end process in heavily matrixed and regulated environments
+ History of leading, influencing and managing indirect, matrixed teams with successful team leadership experience
+ Track record of success driving client success across highly complex and matrixed organizations
+ Track record of active collaboration, engagement, and strategy development of key growth opportunities
+ Proven ability to analyze complex market opportunities and develop creative solutions to a wide variety of unique market problems
+ Proven solid strategic planning, analytics, and problem-solving skills
+ Proven excellent oral and written communication skills and ability to build credibility and gain the respect and confidence of clients and internal partners
+ Willing and able to travel 10% of the time on a sustained basis
**Preferred Qualifications:**
+ Experience supporting Optum Markets
+ Experience working across UHG, Optum, and/or UHC lines of business
+ Success in this role requires strong client service experience with both strategic and operational business domain experience within Healthplan Operations
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $132,200 to $226,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._
Senior Account Manager
Remote
The Senior Account Manager is responsible for leading key client relationships within AmTrust's Specialty Risk division, ensuring programs run smoothly, compliantly, and profitably. This role manages complex warranty, service contract, and insurance programs, such as Event Ticket, Renters and Travel insurance, from onboarding through ongoing servicing. Senior Account Managers partner with internal teams across Legal, Compliance, Reinsurance, Underwriting, Finance, Data, and Claims to deliver accurate, timely, and strategic support.
Senior Account Managers are the frontline relationship owners. They must be able to work independently, prioritize competing demands, and drive accountability across cross-functional groups. This position reports directly to the Assistant Vice President of Account Management.
Responsibilities
Client Ownership & Relationship Management
Serve as the primary day-to-day contact for assigned clients, managing all aspects of the business relationship.
Build and maintain strong, long-term client partnerships that support retention and program growth.
Conduct weekly or bi-weekly touchpoints to assess performance, discuss open items, and identify opportunities.
Represent AmTrust professionally in all client meetings, conferences, and industry events.
Program Operations & Execution
Lead the full implementation and onboarding process for new clients and new programs, including:
Negotiating legal agreements and coordinating approvals.
Managing Terms & Conditions reviews, filings, CLIPs, and licensing requirements with Compliance.
Coordinating due diligence reviews.
Completing operational and technical setup, including rate cards, data mapping, and IT requirements.
Own and maintain all documentation and workflow tracking within Salesforce, ensuring data accuracy and process visibility.
Drive internal and external teams to meet deliverables, escalate bottlenecks when needed, and ensure launches occur within designated timelines.
Manage all ongoing program operations, including product changes, channel expansions, rate adjustments, and reporting needs.
Performance Management & Analytics
Monitor client performance trends through reporting, dashboards, and data analysis.
Partner with Actuary, Finance, Data, and Underwriting on profitability reviews, pricing updates, and performance insights.
Prepare and deliver annual/semi-annual/quarterly experience review presentations.
Proactively identify risks or operational issues that may impact performance and work to resolve them.
Growth & Strategic Development
Identify and pursue opportunities to grow existing client programs through product enhancements, additional sales channels, or operational improvements.
Support achievement of yearly revenue and profitability targets across the portfolio.
Collaborate with internal teams on program innovation, contract updates, and new offering development.
Qualifications
Previous account management, warranty/service contract administration, insurance operations, or related industry experience.
Strong understanding of specialty insurance structures and program administration.(FTP, FD, XOL, Reinsurance, Profit Share, etc)
Proven ability to independently manage large, complex clients and drive cross-functional collaboration.
Excellent organizational skills with the ability to track multiple workstreams simultaneously.
Travel is approximately 25%
The expected salary range for this role is $100,000-$132,000/year.
Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.
#LI-MM1
#LI-REMOTE
What We Offer
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.
AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.
Not ready to apply? Connect with us for general consideration.
Auto-ApplySr. PBM PMP Client Implementation Project Manager, Medicaid - Remote
Eden Prairie, MN jobs
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
The Implementation Project Manager (IPM), Fee for Service (FFS) Medicaid Implementations, can work remotely from anywhere in the US. This role provides project management support for medium and complex projects within New Client Implementations at Optum Rx. This is a customer-facing role.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
**Primary Responsibilities:**
+ Manage the entire client onboarding project for implementation, main contact for the client
+ Acts as a trusted partner t key constituencies by learning their business to anticipate stakeholder needs and concerns
+ Ensures client satisfaction, quality of work, and project profitability
+ Coordinate efforts with internal departments for the creation of clinical and formulary needs
+ Coordinate disruption analysis to impacted membership (if/when applicable)
+ Work with Operations and functional leaders to proactively identify implementation issues and drive their resolution
+ Facilitate meetings at various levels of the organization, including management weekly reviews
+ Monitor, track, and report implementation status and performance, internally and externally
+ Identify implementation risks, implement a mitigation / action plan to drive improved outcomes, communicate to senior leadership
+ Ensure accuracy of plan updates and missed deliverables from all teams
+ Manage pre-implementation audits with the audit department and the client
+ Ability to mentor other team members within implementation, if needed
+ Up to 15% travel
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ PMP Certification
+ 5+ years of technical project management experience
+ 3+ years in the healthcare industry specifically in Medicaid and/or Medicare
+ 3+ years software development and or software implementations
+ 2+ years of experience in Pharmacy Benefit Management
+ 2+ years in a client facing role
+ Experience managing large-scale healthcare projects with teams of 10 or more
+ Solid experience in influencing externally with soft power, driving cross - functional collaboration, and negotiating win-win solutions
+ Proficiency with Microsoft Outlook, Excel, PowerPoint, Project, and Word
+ Demonstrated ability to present to all levels of management and audiences
+ Proven ability to ascertain client needs through active listening skills, and consultatively work with clients to achieve business objectives
**Preferred Qualifications:**
+ Certified Pharmacy Technician
+ 7+ years software development and or software implementations
+ 2+ years of PBM client implementation project management experience or Account Management experience
+ Experience managing complex projects with various stakeholders
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._
Sr. PBM PMP Client Implementation Project Manager, Medicaid - Remote
Eden Prairie, MN jobs
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Implementation Project Manager (IPM), Fee for Service (FFS) Medicaid Implementations, can work remotely from anywhere in the US. This role provides project management support for medium and complex projects within New Client Implementations at Optum Rx. This is a customer-facing role.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
* Manage the entire client onboarding project for implementation, main contact for the client
* Acts as a trusted partner t key constituencies by learning their business to anticipate stakeholder needs and concerns
* Ensures client satisfaction, quality of work, and project profitability
* Coordinate efforts with internal departments for the creation of clinical and formulary needs
* Coordinate disruption analysis to impacted membership (if/when applicable)
* Work with Operations and functional leaders to proactively identify implementation issues and drive their resolution
* Facilitate meetings at various levels of the organization, including management weekly reviews
* Monitor, track, and report implementation status and performance, internally and externally
* Identify implementation risks, implement a mitigation / action plan to drive improved outcomes, communicate to senior leadership
* Ensure accuracy of plan updates and missed deliverables from all teams
* Manage pre-implementation audits with the audit department and the client
* Ability to mentor other team members within implementation, if needed
* Up to 15% travel
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* PMP Certification
* 5+ years of technical project management experience
* 3+ years in the healthcare industry specifically in Medicaid and/or Medicare
* 3+ years software development and or software implementations
* 2+ years of experience in Pharmacy Benefit Management
* 2+ years in a client facing role
* Experience managing large-scale healthcare projects with teams of 10 or more
* Solid experience in influencing externally with soft power, driving cross - functional collaboration, and negotiating win-win solutions
* Proficiency with Microsoft Outlook, Excel, PowerPoint, Project, and Word
* Demonstrated ability to present to all levels of management and audiences
* Proven ability to ascertain client needs through active listening skills, and consultatively work with clients to achieve business objectives
Preferred Qualifications:
* Certified Pharmacy Technician
* 7+ years software development and or software implementations
* 2+ years of PBM client implementation project management experience or Account Management experience
* Experience managing complex projects with various stakeholders
* All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Provider Engagement Account Manager
Remote
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.
Candidates must reside in Texas.
This role will cover the following counties:
Amarillo Service Delivery Area: Potter, Randall
Position Purpose: Maintain partnerships between the health plan and the contracted provider networks serving our communities. Build client relations to ensure delivery of the highest level of care to our members. Engage with providers to align on network performance opportunities and solutions, and consultative account management and accountability for issue resolution. Drive optimal performance in contract incentive performance, quality, and cost utilization.
Serve as primary contact for providers and act as a liaison between the providers and the health plan
Triages provider issues as needed for resolution to internal partners
Receive and effectively respond to external provider related issues
Investigate, resolve and communicate provider claim issues and changes
Initiate data entry of provider-related demographic information changes
Educate providers regarding policies and procedures related to referrals and claims submission, web site usage, EDI solicitation and related topics
Perform provider orientations and ongoing provider education, including writing and updating orientation materials
Manages Network performance for assigned territory through a consultative/account management approach
Evaluates provider performance and develops strategic plan to improve performance
Drives provider performance improvement in the following areas: Risk/P4Q, Health Benefit Ratio (HBR), HEDIS/quality, cost and utilization, etc.
Completes special projects as assigned
Ability to travel locally 4 days a week
Performs other duties as assigned
Complies with all policies and standards
Direct Provider Engagement: Conducts regular in-person visits with physicians to provide real-time support, discuss performance metrics, and identify opportunities for improvement in patient care and clinical practices.
Value-Based Care Model: Focuses on value-based care model initiatives, collaborating with physicians to identify and align to performance-based agreements that incentivize better patient outcomes, cost-efficiency, and quality care.
Performance Management: Uses data analytics to track and monitor provider performance, offering actionable feedback to help physicians optimize care delivery and meet key performance targets.
Education/Experience: Bachelor's degree in related field or equivalent experience.
Two years of managed care or medical group experience, provider relations, quality improvement, claims, contracting utilization management, or clinical operations.
Project management experience at a medical group, IPA, or health plan setting.
Proficient in HEDIS/Quality measures, cost and utilization.Pay Range: $55,100.00 - $99,000.00 per year
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
Auto-ApplySenior Pharmacy Account Manager - Remote
Wausau, WI jobs
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Sr. Pharmacy Account Manager drives retention and growth through development of account strategies and business relationships with external clients. In this role, the focus will be on delivering best-in-class service to clients, leading, and managing internal and external relationships, as well as developing new business from existing clients. The ability to proactively identify client's needs and establish proactive plans will be key in this role. This role will conduct customer consultations, lead applicable negotiations and work with internal partners to support client commitments & contractual deliverables.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Operational Management:
* Manages assigned larger/more complex external accounts with daily interactions with clients, consultants, brokers, and leaders both internal and externally
* Responsible for managing the day-to-day operational functions of multiple clients in the areas of Implementation /onboarding new customers, escalated member/client concerns, benefit design setup and changes, product/program implementation and other service delivery projects to ensure operational quality and client satisfaction
* Collaborates with multiple layers of operational teams in a complex matrix driven organization to ensure quality service delivery for the clients you serve
* Provides regular communication to management on client concerns and feedback
* Assists in client training for remote system access and reporting
* Oversees all PBM operational functions pertaining to day-to-day management of the client
* Responsible for the PBM operational management of self-funded clients in coordination with assigned account team members
* Identifies solutions to non-standard requests and problems and translates concepts into practice
* Leads team, segment, or organizational projects/workgroups
* Provides administrative/management/leadership back-up support to Director as necessary
* Consistently looks at existing processes, methods, and materials to find and implement opportunities for improvement
* Serves as Subject Matter Expert (SME) for other departments on specific issues/inquires
* Routinely identifies, develops, and shares best practice experience with peers
* Mentors and trains new and existing Account Managers when requested
* Facilitate resolution of all escalated requests by working with internal partners and conducting customer consultations as required
* Coordinate activities to support impact reporting, root cause analysis, and full remediation
* Ability to read, analyze and interpret SOPs and reporting
* Demonstrate a high level of knowledge pertaining to the customer's specific benefit design
* Coordinate 1/1 readiness activities; monitors new products and groups, scenario testing, facilitate daily updates/progress reports with client and internal functional partners
* Proactively identifies and leads process improvements initiatives
* Seeks stretch opportunities to expand knowledge and skillsets
* Perform other assignments and responsibilities as required by management
Client Relationship Management:
* Represent the client internally to implement plan design, complete projects, and address ongoing service needs
* Assesses and interprets client needs and requirements and represents both internally and externally
* Maintains familiarity with assigned client contract terms as they pertain to service level performance
* Maintains and develops relationships with client leaders, key stakeholders, and brokers/consultants while maintaining focus on Optum strategies and goals
* Advanced internal department knowledge of cross-functional partners
* Establish and maintain strong relationships with clients to maintain consistency and drive client satisfaction
* Collaborate with boarder Account Team and Internal Business partners to maintain client action logs of outstanding items and identify issues/trends to determine corrective action steps; participate in regular discussions to review
* Demonstrate a high level of knowledge pertaining to the customer's specific benefit design
* Ability to understand, interpret, communicate, and execute on client requirements
* Ability to recognize, anticipate and manage downstream impacts to ensure project success/client satisfaction
* Seen as a consultative resource focused on best practices and optimal outcomes
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* 4+ years of Pharmacy, OR Pharmacy Benefit Management (PBM) experience
* 4+ years of Account Management and/or Client facing account support experience
* Rx Claim experience
* Proficient in Microsoft applications (Word, Excel, SharePoint, Outlook, etc.)
* Willing and able to learn PBM tools to drive operational activities (reporting tools, issue management tools, claims adjudication, etc.)
* Demonstrated communication, positive attitude, and professionalism in dealing with and having exposure to both internal and external clients
* Proven ability to Prioritize multiple tasks in a fast-paced production environment
* Demonstrated ability to work in self-motivated environment with limited supervision
* Ability to work a minimum 8-hour shift during regular business hours
* Willing or ability to Travel 15%
Preferred Qualifications:
* Certified Pharmacy Technician
* SalesForce or ServiceNow experience
* Proven advanced reporting skills
* All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Bilingual Account Manager (English/Korean) - Personal Electronics Warranty & Insurance
Remote
As the demand for personal electronics continues to soar globally, the need for exceptional post-purchase support, including warranty and insurance services, has never been greater. Our company, an innovative leader in electronics protection solutions, is seeking a dynamic, client-focused, and bilingual Account Manager (English/Korean) to join our growing team. This role is critical to delivering exceptional service, cultivating lasting partnerships, and ensuring the satisfaction and loyalty of our diverse customer base.
The Bilingual Account Manager will serve as the primary point of contact for clients and partners in the personal electronics warranty and insurance sector, with a focus on English- and Korean-speaking markets. The role is responsible for managing the end-to-end client relationship, from onboarding and product education to claims support and contract renewals. Leveraging bilingual language skills, cultural fluency, and industry expertise, the Account Manager will advocate for client needs, drive business growth, and help shape the future of electronics protection.
This role will require a hybrid work schedule in any of our US AmTrust Offices.
Responsibilities
Client Relationship Management: Establish, nurture, and expand relationships with customers, vendors, and strategic partners, serving as the trusted advisor for all warranty and insurance needs related to personal electronics.
Bilingual Communication: Provide clear, accurate, and culturally sensitive communication in both English and Korean, ensuring all client interactions-verbal and written-are professional, timely, and effective.
Account Onboarding & Education: Guide new clients through the onboarding process, educating them on available warranty and insurance products, coverage details, claims procedures, and value-added services.
Issue Resolution & Claims Support: Act as the primary contact for resolving client issues, troubleshooting coverage questions, and facilitating the claims process from submission to resolution, including document verification and follow-up.
Policy Management: Oversee policy issuance, renewals, amendments, and cancellations, ensuring all documents and transactions comply with internal protocols and regulatory standards.
Sales, Retention & Upsell: Identify opportunities to expand account value through cross-selling or upselling related protection plans, while proactively working to retain existing clients and minimize churn.
Market Intelligence: Stay informed about trends, competitor offerings, and regulatory changes within the electronics protection industry, especially as they pertain to Korean and English-speaking clients.
Reporting & Analytics: Maintain accurate records of client interactions, sales activities, renewal rates, and issue resolutions. Generate regular reports for management, highlighting successes, challenges, and strategic opportunities.
Team Collaboration: Work closely with underwriting, actuarial, marketing, and implmentation teams to deliver seamless client experiences and resolve complex cases efficiently.
Qualifications
Bachelor's degree in Business Administration, Insurance, Communications, or a related field; or equivalent professional experience.
Fluency in both English and Korean (spoken and written); ability to translate documents and facilitate conversations between English and Korean speakers.
2+ years of experience in account management, client services, or a related customer-facing role, preferably in the insurance, warranty, or consumer electronics industry.
Excellent communication, interpersonal, and presentation skills.
Strong organizational abilities, attention to detail, and the capacity to manage multiple priorities in a fast-paced setting.
Proven problem-solving skills, with a proactive and resourceful approach to client issues.
Ability to work both independently and collaboratively within a multicultural team environment and multiple times zones.
Proficiency in standard office software (MS Office Suite, CRM platforms, etc.) and comfort with technology-driven environments.
Preferred Qualifications
Professional certifications in insurance, risk management, or related fields.
Experience supporting clients in both North American and Korean markets.
Prior work in the electronics, telecom, or technology sectors.
Knowledge of local insurance regulations (U.S., Canada, Korea) and compliance best practices.
The expected salary range for this role is $110,000-$130,000/year.
Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.
#LI-REMOTE
#LI-MM1
What We Offer
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.
AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.
Not ready to apply? Connect with us for general consideration.
Auto-ApplyAccount Manager - Specialty Risk (Travel & Renters Insurance)
Remote
We are seeking an experienced and dynamic Account Manager to join our Specialty Risk team, focusing on travel and renters insurance. This role is ideal for an energetic professional with a proven track record in managing client relationships, identifying risk exposures, and delivering tailored insurance solutions within the specialty lines marketplace.
This role will require a hybrid work schedule in any of our US AmTrust Offices.
Responsibilities
Manage and grow a portfolio of specialty risk accounts, with a primary emphasis on travel and renters insurance products.
Serve as the main point of contact for clients, brokers, and underwriters, ensuring exceptional service delivery and satisfaction.
Identify client exposures and recommend customized insurance solutions that meet their unique needs.
Prepare and deliver presentations and proposals for new and existing clients.
Manage terms and pricing with underwriters to secure optimal coverage for clients.
Monitor market trends and regulatory changes affecting travel and renters insurance; proactively communicate relevant updates to clients and internal teams.
Handle contract negotiations, endorsements, and claims support, guiding clients through each stage with clarity and professionalism.
Collaborate cross-functionally with sales, underwriting, and claims departments to deliver seamless client experiences.
Drive new business development by identifying prospective clients and cross-selling additional specialty risk products as appropriate.
Maintain meticulous records in CRM systems and ensure all compliance requirements are met.
Qualifications
Bachelor's degree in Business, Insurance, Risk Management, or a related field preferred.
Experience in account management within the insurance industry, with a focus on travel and/or renters insurance strongly preferred.
Solid understanding of specialty risk products and insurance market dynamics.
Demonstrated ability to build and sustain client relationships at multiple organizational levels.
Strong negotiation, presentation, and analytical skills.
Excellent organizational abilities and attention to detail.
Proficiency with CRM and insurance management software.
Insurance licenses as required by jurisdiction (preferred if already held).
Personal Attributes
Client-focused, with a commitment to excellence in service and communication.
Proactive, self-motivated, and adaptable to changing priorities.
Team player with a collaborative spirit and a drive to achieve shared goals.
Curious and resourceful, always seeking innovative solutions for clients.
The expected salary range for this role is $110,000-$130,000/year.
Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.
#LI-REMOTE
#LI-MM1
What We Offer
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.
AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.
Not ready to apply? Connect with us for general consideration.
Auto-ApplyNational Broker Manager, Colonial Life
Columbus, OH jobs
When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
+ Award-winning culture
+ Inclusion and diversity as a priority
+ Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
+ Generous PTO (including paid time to volunteer!)
+ Up to 9.5% 401(k) employer contribution
+ Mental health support
+ Career advancement opportunities
+ Student loan repayment options
+ Tuition reimbursement
+ Flexible work environments
**_*All the benefits listed above are subject to the terms of their individual Plans_** **.**
And that's just the beginning...
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
**General Summary:**
General Summary
This National Broker Manager is responsible for leading a team of Regional Broker Managers to drive the growth of broker influenced sales in assigned regions. The individual and their team will partner closely with the regional and territory sales leadership and Colonial Life's agency distribution teams to increase overall broker influenced sales in the region through engagement with targeted broker relationships, increasing effectiveness of independent sales agents, and development of sales marketing strategies. They will also develop strategic plans and cultivate engagement with select national brokerage organizations to deepen partnerships and drive additional sales growth. This role will also aid the Colonial Life leadership team in the ongoing development of Colonial Life's broker distribution growth strategy.
**Principal Duties and Responsibilities**
+ Increase profitable broker influenced sales growth in partnership with the Colonial Life sales organization and home office business partners in both the commercial and public sector markets. Increase the number of new broker influenced accounts in the region.
+ Lead Regional Broker Managers (RBMs) for the assigned region. Train and develop RBMs in to highly effective sales professionals. Accountability for frequent, consistent communication to VPS and TSM business partners regarding the effectiveness of RBM in territory activity and alignment to local market needs.
+ Increase the depth and breadth of broker relationships within the region including driving production from new brokers and increased sales activity with existing broker relationships
+ Personally engage with regional and national practice leaders of select national broker partner organizations. Ensure appropriate distribution alignment between Colonial Life's field organization and national broker partner offices.
+ Create and execute business plans that align with goals of the Regional Vice Presidents of Sales, Territory Sales Managers and the company. Adhere to company's expectation regarding budget and expense management
+ Utilize Colonial Life's overall Value proposition to educate brokers on our expertise in the public sector, commercial, brokerage, and large case markets. Act as a strategic business partner in presentations for potential and existing customers
+ Train and develop the Colonial Life sales hierarchy in the areas of Brokerage, Public Sector and the Colonial Life value proposition.
+ Cultivate strong working relationships with internal and external partners
+ Evaluate potential MAP, Worksite Specialist, Finance Rep, and HO visit requests within assigned region. Work with VPS, Territory Sales Manager and AVP of Broker Market Development to approve or decline requests.
+ Manage and participate in broker meetings, forums, and lunch & learns within assigned region. Create visibility in the market by participating in events, conferences and tradeshows focused on the insurance industry with specific emphasis on the brokerage, national broker and public sector market segments.
+ Engage with the Colonial Life senior leadership team to support the development of Colonial Life's broker market growth strategy.
+ May perform other duties as assigned
**Job Specifications**
+ Bachelor's degree or equivalent experience
+ 8 + years of broker sales/marketing experience
+ Strong ability to effectively communicate, influence, and persuade.
+ Strong problem solving, planning, and strategic thinking.
+ Broad room presence including professionalism and strong presentation skills
+ Strong organizational leadership skills and a proven track record of effectively leading others.
+ Excellent interpersonal and collaboration skills
+ Ability to travel 65% to 75% of the time
\#LI-PO1
~IN1
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
Fully and partially leveraged roles are paid pursuant to a uniformly applied sales compensation plan. For partially leveraged roles, a starting salary or salary range will be listed in the above . If salary information is not listed in the job description above, compensation is based solely on commissions.
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Colonial Life
Account Mgr II, Book Transfer
Remote
We are looking for a results-driven Book Transfer Program Manager to lead the pipelining and conversion of commercial book transfer opportunities. This role is a high-visibility, cross-functional position that directly influences profit, growth, retention, close ratios and the overall agency experience. You will partner with distribution leaders, underwriting and product teams, operations and external agency partners to design and execute profitable, scalable transfer solutions that delight agents and customers.
Responsibilities
Partners with regional (primary) or national (secondary) teams to establish book transfer opportunities services, including coverage comparisons, price-matching, and cost estimates that support the development of contractual agreements.
May lead partnerships across Liberty and State Auto brands.
Leads coordination with leadership regarding book transfer selection and acceptance, prioritization, execution, and results.
Recommends creative solutions to the field and our agency partners to ensure profitability, target close ratios, and top-tier agent and customer experience.
End to end accountability for executing book transfer opportunities and agent satisfaction.
Applies effective project management methodologies and control techniques.
Leads regional and national book transfer meetings and manages progress of team members to ensure objectives are achieved within prescribed timeframe and quality standards.
Assesses project risks, develops mitigation plans, and reports on results to leadership.
Develops and maintains effective business relationships with internal and external business partners by communicating book transfer vision, strategy, and results.
Collaborates across the organization with Sales, Product Management, Underwriting, Service Centers, and Home Office to resolve product, process, and customer issues.
Partners with operations team concerning quality and timeliness of input.
Serves as subject matter expert and provides technical content to support product, program and process launches.
Participates in cross-functional and cross-SBU initiatives, including special projects supporting profit, growth and expense initiatives as well as initiatives around product development, underwriting policy, and strategy.
May lead testing and roll-out of strategic initiatives.
Partners with relationship managers to assist in training agencies and partners on book transfer processes, and instructing new agents on company products, processes, underwriting
Qualifications
Strong knowledge of Personal Lines or Business Lines product, underwriting and appetite preferred; Knowledge of practices, tools, and techniques for maintaining effective relations with agents and brokers; Proven ability to analyze and solve problems, manage projects and improve processes, Strong interpersonal skills with the ability to develop and sustain relationship; Proven ability to deal with ambiguity and changing priorities; Excellent verbal, written, and presentation skills; Ability to negotiate and influence others; As normally acquired through a related bachelor`s degree and 5 years of insurance experience
CPCU designation (or equivalent) preferred
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
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Auto-ApplyTerritory Sales Manager (OK)
Remote
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
The Territory Sales Manager is responsible for consistently exceeding agreed upon new business production, direct written premium, and loss ratio goals, and other KPIs on an annual basis by effectively managing the agents of an assigned market to increase company market share by driving profitable growth.Key Responsibilities:
Fully Remote - Location open to Oklahoma City, Norman, Stillwater and surrounding areas, up to and including Tulsa
Collaborates with IAs to assist with creation of agency-specific short term and long-term strategic business plans, periodically reviews and suggests adjustments as necessary to achieve results
Key company liaison within assigned market to both independent agencies and industry associations and must be field facing 4 days per week, driving key business initiatives, maintaining accurate records of these sales activities, client interactions, and follow-ups in CRM software
Develops and maintains the assigned market's new agency appointment pipeline, supports National Accounts & Alternative Distribution Initiatives to implement corporate agreements at the local market level
Collaborates with Product, Pricing, Operations to perform stakeholder (agency) and risk analysis on market related issues
Territory Sales Manager handles increasing the quote and issuance flow of assigned market beyond the rate and UW trends filed and implemented in the market
Role uses full suite of production data and reporting to identify trends, capitalize on opportunity and regularly address agency level performance including training / skill gap to execute on business plan
Position is responsible for product/user integration with industry technology and comparative rating platforms within market and assigned agencies
Consults with IA's by having a strong knowledge of the independent agency channel, including industry competitors, major brokers and national industry associations to gather market intel to help promote and position NGAAC products and/or make market enhancement to align with industry opportunity
Delivers on the business unit's annual execution plan (growth, profitability, agency engagement, new appointments) for their market under the guidance of a Regional Sales Manager and/or Zone Director
Positions and promotes full suite of NGAAC Insurance products into Independent Agency Partners to include, multiple personal auto products, homeowners, commercial vehicle, flood, and recreational vehicle (based on state availability)
Qualifications:
Fully Remote - Location open to Oklahoma City, Norman, Stillwater and surrounding areas, up to and including Tulsa
Bachelor's Degree or equivalent experience
5 or more years of combined sales management/leadership experience with Personal Lines Carriers
Proven history for obtaining business results through the development of effective internal relationships within the sales organization and across other business functions
Industry certifications (preferred)
Property and Casualty Licenses (preferred)
Supervisory Responsibilities:
This role is an individual contributor role
Education
• 4 year Bachelors Degree (Preferred)
Experience
• 5 or more years of experience (Preferred)
Education & Experience (in lieu)
• In lieu of the above education requirements, an equivalent combination of
education and experience may be considered.
Compensation
Base Pay Range: 83,000.00 - 103,800.00 - 124,600.00 USD
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies & Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at **************.
Auto-ApplyTerritory Sales Manager (MA)
Remote
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
The Territory Sales Manager is responsible for consistently exceeding agreed upon new business production, direct written premium, and loss ratio goals, and other KPIs on an annual basis by effectively managing the agents of an assigned market to increase company market share by driving profitable growth.
Key Responsibilities:
Delivers on the business unit's annual execution plan (growth, profitability, agency engagement, new appointments) for their market under the guidance of a Regional Sales Manager and/or Zone Director.
Positions and promotes full suite of NGACC Insurance products into Independent Agency Partners to include, multiple personal auto products, homeowners, commercial vehicle, flood, and recreational vehicle (based on state availability)
Position is responsible for product/user integration with industry technology and comparative rating platforms within market and assigned agencies.
Consults with IA's by having a strong knowledge of the independent agency channel, including industry competitors, major brokers and national industry associations to gather market intel to help promote and position NGAAC products and/or make market enhancement to align with industry opportunity.
Develops and maintains the assigned market's new agency appointment pipeline, supports National Accounts & Alternative Distribution Initiatives to implement corporate agreements at the local market level.
Collaborates with Product, Pricing, Operations to perform stakeholder (agency) and risk analysis on market related issues.
Maintain accurate records of sales activities, client interactions, and follow-ups in CRM software.
Continuously evaluates the markets agency force including performance and production, training/skill gaps and execution to established business plan.
Collaborates with IAs to assist with creation of agency-specific short term and long-term strategic business plans, periodically reviews and suggests adjustments as necessary to achieve results.
Position is key company liaison within assigned market to both independent agencies and industry associations and must be field facing 4 days per week, driving key business initiatives.
Territory Sales Manager handles increasing the quote and issuance flow of assigned market beyond the rate and UW trends filed and implemented in the market.
Role uses full suite of production data and reporting to identify trends, capitalize on opportunity and regularly address agency level performance.
Qualifications:
Bachelor's Degree or equivalent experience
5 or more years of combined sales management/leadership experience with Personal Lines Carriers and/or and Financial Services Industry
Proven history for obtaining business results through the development of effective internal relationships within the sales organization and across other business functions.
Industry certifications (preferred)
Property and Casualty Licenses (preferred)
Supervisory Responsibilities:
This role is an individual contributor role.
Compensation
Base Pay Range: 83,000.00 - 103,800.00 - 124,600.00 USD
At National General, great things happen when our people work together. That's why when you join our team, we make sure it isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies & Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at **************.
Auto-ApplyTerritory Sales Manager (Scranton/Wilkes-Barre)
Remote
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
The Territory Sales Manager is responsible for consistently exceeding agreed upon new business production, direct written premium, and loss ratio goals, and other KPIs on an annual basis by effectively managing the agents of an assigned market to increase company market share by driving profitable growth.Key Responsibilities
• Collaborates with IAs to assist with creation of agency-specific short term and long-term strategic business plans, periodically reviews and suggests adjustments as necessary to achieve results
• Key company liaison within assigned market to both independent agencies and industry associations and must be field facing 4 days per week, driving key business initiatives, maintaining accurate records of these sales activities, client interactions, and follow-ups in CRM software
• Develops and maintains the assigned market's new agency appointment pipeline, supports National Accounts & Alternative Distribution Initiatives to implement corporate agreements at the local market level
• Collaborates with Product, Pricing, Operations to perform stakeholder (agency) and risk analysis on market related issues
• Territory Sales Manager handles increasing the quote and issuance flow of assigned market beyond the rate and UW trends filed and implemented in the market
• Role uses full suite of production data and reporting to identify trends, capitalize on opportunity and regularly address agency level performance including training / skill gap to execute on business plan
• Position is responsible for product/user integration with industry technology and comparative rating platforms within market and assigned agencies
• Consults with IA's by having a strong knowledge of the independent agency channel, including industry competitors, major brokers and national industry associations to gather market intel to help promote and position NGAAC products and/or make market enhancement to align with industry opportunity
• Delivers on the business unit's annual execution plan (growth, profitability, agency engagement, new appointments) for their market under the guidance of a Regional Sales Manager and/or Zone Director
• Positions and promotes full suite of NGAAC Insurance products into Independent Agency Partners to include, multiple personal auto products, homeowners, commercial vehicle, flood, and recreational vehicle (based on state availability)
Education
• 4 year Bachelors Degree (Preferred)
Experience
• 5 or more years of experience (Preferred)
Supervisory Responsibilities
• This job does not have supervisory duties.
Education & Experience (in lieu)
• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
#LI-RR3
Compensation
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies & Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at **************.
Auto-ApplyTerritory Sales Manager (Northern Virginia)
Remote
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
The Agency Sales Territory Associate Manager is responsible for prospecting, qualifying, appointing and managing agencies in a defined territory to produce profitable sales and growth. This role is also responsible for meeting and exceeding territory volume and profit objectives, while maintaining and growing a relationship between the company and appointed agents. Also, serves as a subject matter expert and provides additional division support through mentoring others and assisting with special projects.Key Responsibilities
• Recommends agencies to participate in profit-sharing, rewards, and special incentives programs, and other agency sales initiatives
• Solicits new agencies, evaluates their potential to write quality new business, and appoints qualified new agencies with limited Regional Sales Managers and/or Sales Vice Presidents oversight
• Consistently exceeds agreed upon new business production, direct written premium, loss ratio goals, and other KPIs on an annual basis by effectively managing the agents of an assigned territory
• Consistently exceeds expectations and serves as a role model for the members of the team, while embracing company initiatives such as cross-sell/One NatGen, and assisting the VP/RSM in the training and mentoring of new hires
• Terminates agents for lack of production, unprofitable results, or other cause
• Increases the percentage of producing agents within the territory through additional training and process improvements
Education
• 4 year Bachelors Degree (Preferred)
Experience
• 5 or more years of experience (Preferred)
Supervisory Responsibilities
• This job has supervisory duties.
Education & Experience (in lieu)
• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
#LI-JM2
Compensation
Additional Job Description
Base Pay Range: 72,400.00 - 90,600.00 - 108,700.00 USD
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies & Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at **************.
Auto-ApplyTerritory Sales Manager (Utah)
Remote
At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Territory Sales Manager is responsible for consistently exceeding agreed upon new business production, direct written premium, and loss ratio goals, and other KPIs on an annual basis by effectively managing the agents of an assigned market to increase company market share by driving profitable growth.Key Responsibilities
Fully Remote - Location Specific to Salt Lake City, Utah
• Collaborates with IAs to assist with creation of agency-specific short term and long-term strategic business plans, periodically reviews and suggests adjustments as necessary to achieve results
• Key company liaison within assigned market to both independent agencies and industry associations and must be field facing 4 days per week, driving key business initiatives, maintaining accurate records of these sales activities, client interactions, and follow-ups in CRM software
• Develops and maintains the assigned market's new agency appointment pipeline, supports National Accounts & Alternative Distribution Initiatives to implement corporate agreements at the local market level
• Collaborates with Product, Pricing, Operations to perform stakeholder (agency) and risk analysis on market related issues
• Territory Sales Manager handles increasing the quote and issuance flow of assigned market beyond the rate and UW trends filed and implemented in the market
• Role uses full suite of production data and reporting to identify trends, capitalize on opportunity and regularly address agency level performance including training / skill gap to execute on business plan
• Position is responsible for product/user integration with industry technology and comparative rating platforms within market and assigned agencies
• Consults with IA's by having a strong knowledge of the independent agency channel, including industry competitors, major brokers and national industry associations to gather market intel to help promote and position NGACC products and/or make market enhancement to align with industry opportunity
• Delivers on the business unit's annual execution plan (growth, profitability, agency engagement, new appointments) for their market under the guidance of a Regional Sales Manager and/or Zone Director
• Positions and promotes full suite of NGACC Insurance products into Independent Agency Partners to include, multiple personal auto products, homeowners, commercial vehicle, flood, and recreational vehicle (based on state availability)
Education
• 4 year Bachelors Degree (Preferred)
Experience
• 5 or more years of experience (Preferred)
Supervisory Responsibilities
• This job does not have supervisory duties.
Education & Experience (in lieu)
• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
Fully Remote - Location Specific to Salt Lake City, UT
#LI-RR3
Skills
Active Learning, Adaptability, Business Integrity, Customer Service, Persuasion, Sales, Social Orientation, Time Management
Compensation
Base Pay Range: 83,000.00 - 103,800.00 - 124,600.00 USD
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Auto-ApplyAccount Manager - Accredo - Remote
Client manager job at Cigna
The Account Manager (AM) will have responsibility for overall operational performance strategy and execution for Accredo Specialty Pharmacy clients within the Direct payer space. Primary responsibilities include development and execution of broad service strategy in support of medium and small PBMs and National Health Plans ; as well as persistency, membership growth, and earnings targets. The AM effectively manages business relationships, collaborates, and communicates across all product/operational lines to ensure that systems and processes are in place to meet client/customer needs, and drive efficiency for the organization, segment, and team.
**Role Components**
+ Support the organization to achieve operational excellence, growth, profitability, and persistency objectives through effective patient service oversight, account retention, and management strategies
+ Effectively collaborates with Accredo partners on benefit, service, and relational strategies targeting enhanced patient and client experience
+ Maintains market/competitive knowledge on service trends and differentiators
+ Effectively collaborates with the Account Executive (AE) on broad account retention, growth, and satisfaction strategies (multi-product/operational collaboration for operations, network, marketing, product, etc.) drives inclusion of patient installation, product and service partners where appropriate
+ Collaborates with Account Executive on renewal activities, to include RFP involvement, service issues, PGs, CAPs, and implementations.
+ Develop/maintain "trusted-advisor" relationships with clients and patients; by proactively engaging in needs and goals discussions, and then leverages Accredo's capabilities and services to differentiate Accredo from the competition
+ Maintain in-depth knowledge of Accredo products/services across all product lines, benefit designs, access, patient care and outcomes reporting.
+ Maintains current knowledge of Accredo operational effectiveness and can confidently and effectively articulate impacts for the client, and patients
+ Lead in managing PG reporting requests to include analytics and presentation
+ Develop/implement Upsell and margin strategies for target accounts to drive enrollment growth, network access and drug adds.
+ Maintains basic understanding and conceptual application of underwriting principals, contracting and LOA process.
+ Effectively leverages resources to fulfill client onsite needs, offers creative and effective solutions to drive optimal client outcomes and satisfaction while balancing patient/client cost
+ Represents Accredo well in market based events, QBRs, on sites and over communications.
**Qualifications**
+ College Degree or a minimum of 5+ years equivalent related experience
+ Proficient knowledge (min of 3+ years) in healthcare / managed care business; to include many or all of the following: product knowledge, underwriting principals, risk and financial analysis skills, marketing processes, account management experience, and knowledge of pharmacy operations
+ Excellent communication, negotiation, influencing skills; exhibits courage
+ Strategic and financial savvy; ability to partner with AE to grow book of business
+ Demonstrated planning/organizational skills; ability to plan for both the long and short term; drive priorities and results
+ Demonstrated ability to foster strong working relationships; demonstrates leadership within a heavily matrixed environment
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If you require reasonable accommodation in completing the online application process, please email:_ _*********************_ _for support. Do not email_ _*********************_ _for an update on your application or to provide your resume as you will not receive a response._
_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._
_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._
Territory Sales Manager, UHO - CO, TX, MN, AZ, NV and WI
Downey, CA jobs
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.**
Recruits, trains and supervises independent Medicare Advantage, ACA and ancillary sales agents/agencies. This position provides strategic direction and leadership in order to achieve assigned sales/membership growth targets in assigned territory/territories. Independent agents are not employees of Golden Outlook but rather independent sales agents who contract with multiple carriers to sell product portfolios.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
**Primary Responsibilities:**
+ Continually recruit, build and nurture independent agent/agency relationships
+ Achieve assigned sales/membership growth targets
+ Provide a structured on-boarding process, leveraging corporate contracting, certification and training processes, tools and systems
+ Organize involvement in formal and on-the-job training to ensure an accurate understanding of offered products, compliance/policy requirements, sales processes, brand and value proposition messages and sales systems
+ Ensure agents/agencies appropriately build and advance our brand and value proposition and represent our product portfolio and service offerings
+ Organize independent agent/agency activities, leads and territories to ensure effective and efficient coordination across the territory
+ Act as a liaison between independent agents/agencies and sales process owners to ensure agents/agencies are appropriately set up and supported across their lifecycle. This includes, contracting, licensing/appointment, certification, training, enrollment administration, commission payment, agent servicing and compliance
+ Coach and manage agent/agency performance using data and insights to achieve quantitative and qualitative performance targets
+ Conduct ride-along assessments to observe sales techniques/ensure professionalism and strict adherence to CMS compliance regulations
+ Conduct regular agent/agency meetings to review sales results/activities and provide feedback/coaching on opportunities for improvement
+ Develop community relationships to enhance overall local area marketing. Some examples include hospitals, clinics, senior centers, local associations, etc.
+ Coordinate and manage local area marketing events
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ 3+ years of Medicare and/or Healthcare sales experience
+ 2+ years of management experience
+ 2+ years of business development skills
+ Demonstrated ability to effectively manage business plans and timelines
+ Driver's License and access to a reliable transportation
**Required Qualifications:**
+ Excellent communication skills both verbal and written
+ Excellent relationship building skills to communicate value propositions
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,000 to $130,000 annually based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
Account Manager - Accredo - Remote
Client manager job at Cigna
The Account Manager (AM) will have responsibility for overall operational performance strategy and execution for Accredo Specialty Pharmacy clients within the Direct payer space. Primary responsibilities include development and execution of broad service strategy in support of medium and small PBMs and National Health Plans ; as well as persistency, membership growth, and earnings targets. The AM effectively manages business relationships, collaborates, and communicates across all product/operational lines to ensure that systems and processes are in place to meet client/customer needs, and drive efficiency for the organization, segment, and team.
**Role Components**
+ Support the organization to achieve operational excellence, growth, profitability, and persistency objectives through effective patient service oversight, account retention, and management strategies
+ Effectively collaborates with Accredo partners on benefit, service, and relational strategies targeting enhanced patient and client experience
+ Maintains market/competitive knowledge on service trends and differentiators
+ Effectively collaborates with the Account Executive (AE) on broad account retention, growth, and satisfaction strategies (multi-product/operational collaboration for operations, network, marketing, product, etc.) drives inclusion of patient installation, product and service partners where appropriate
+ Collaborates with Account Executive on renewal activities, to include RFP involvement, service issues, PGs, CAPs, and implementations.
+ Develop/maintain "trusted-advisor" relationships with clients and patients; by proactively engaging in needs and goals discussions, and then leverages Accredo's capabilities and services to differentiate Accredo from the competition
+ Maintain in-depth knowledge of Accredo products/services across all product lines, benefit designs, access, patient care and outcomes reporting.
+ Maintains current knowledge of Accredo operational effectiveness and can confidently and effectively articulate impacts for the client, and patients
+ Lead in managing PG reporting requests to include analytics and presentation
+ Develop/implement Upsell and margin strategies for target accounts to drive enrollment growth, network access and drug adds.
+ Maintains basic understanding and conceptual application of underwriting principals, contracting and LOA process.
+ Effectively leverages resources to fulfill client onsite needs, offers creative and effective solutions to drive optimal client outcomes and satisfaction while balancing patient/client cost
+ Represents Accredo well in market based events, QBRs, on sites and over communications.
**Qualifications**
+ College Degree or a minimum of 5+ years equivalent related experience
+ Proficient knowledge (min of 3+ years) in healthcare / managed care business; to include many or all of the following: product knowledge, underwriting principals, risk and financial analysis skills, marketing processes, account management experience, and knowledge of pharmacy operations
+ Excellent communication, negotiation, influencing skills; exhibits courage
+ Strategic and financial savvy; ability to partner with AE to grow book of business
+ Demonstrated planning/organizational skills; ability to plan for both the long and short term; drive priorities and results
+ Demonstrated ability to foster strong working relationships; demonstrates leadership within a heavily matrixed environment
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If you require reasonable accommodation in completing the online application process, please email:_ _*********************_ _for support. Do not email_ _*********************_ _for an update on your application or to provide your resume as you will not receive a response._
_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._
_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._