As a key contributor to our growth strategy, you will build strong relationships with healthcare providers, expand referral opportunities, and support patients transitioning into our specialty pharmacy services. You will bring energy, professionalism, and strategic focus to achieving quarterly performance goals while ensuring an exceptional experience for both patients and partners.
Responsibilities
+ Drive sales effectiveness within the assigned territory to meet or exceed individual and team goals.
+ Support the transition of patients to the pharmacy by facilitating communication and providing timely information.
+ Utilize CRM and company tools to identify priority accounts, optimize referral potential, and document account activity.
+ Maintain a consistent call cycle to ensure proactive follow-up, detailed communication, and effective account management.
+ Collaborate with Operations and internal teams to deliver clear, coordinated messaging to offices and patient partners.
+ Build relationships with pharmaceutical partners to enhance collaboration and product knowledge.
+ Assist with gathering required documentation, navigating benefit information, and communicating with physician offices.
+ Manage regional budget responsibilities, ensuring efficient planning and adherence to guidelines.
+ Participate in sales meetings, training sessions, conventions, and in-services as scheduled by Sales Leadership.
+ Report competitive insights, territory issues, and market changes to Sales Leadership.
+ Support additional duties as assigned to meet departmental and organizational objectives.
Required Qualifications
+ High school diploma or equivalent.
+ Bachelor's degree plus 4+ years of relevant experience in pharmaceutical, specialty pharmacy, or healthcare sales.
+ May substitute bachelor's degree with 8+ years of relevant experience.
Preferred Qualifications
+ Strong communication skills, both written and verbal.
+ Proficiency in Microsoft Office (Excel, Word, PowerPoint).
+ Ability to analyze and interpret territory reports.
+ Knowledge of specialty pharmacy, IVIG, neurology, immunology, and transplant therapies.
+ Highly motivated, adaptable, and able to manage multiple priorities.
+ Willingness to travel as needed.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
This role is also anticipated to be eligible to participate in an incentive compensation plan.
At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here (********************************************** .
**About The Cigna Group**
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If you require reasonable accommodation in completing the online application process, please email:_ _*********************_ _for support. Do not email_ _*********************_ _for an update on your application or to provide your resume as you will not receive a response._
_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._
_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._
$67k-94k yearly est. 7d ago
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Essential Plan Account Manager - Field Based - Rockland and Westchester, NYCounties
Unitedhealth Group 4.6
New City, NY jobs
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together
Working under the direction of the Sales & Account Management Team and collectively with the Business Development team you will interface with the New York Health Plan to increase marketing synergy and drive overall membership growth. The Account Manager is a field-based role that establishes and cultivates strategic business relationships with key sales and market influencers, potential new customers, and related community institutions. This position requires someone with tenacity to perform sales activities both indoors and outdoors. Function identified will be new Business to Business (B2B) opportunities for the purpose of prospecting and enrolling new Essential Plan eligible including vertical channels (dental, vision, fitness, colleges, trade schools, small businesses, as well as industry sectors identified by your manager) that support growth strategy in key areas in New York. Training on all government programs will be conducted upon hire.
This is an outside/field sales position
If you reside within a commutable distance of Rockland and/or Westchester Counties or surrounding area you will have the flexibility to work remotely*, as well as work in the office as you take on some tough challenges.
Primary Responsibilities:
Enroll eligible members into UnitedHealthcare's Essential Plan, Medicaid Managed Care, and Child Health Plus
Retail current membership with key accounts (provider offices, CBOs, housing, etc.)
The Account Manager presents health plan information to providers, business advocates, potentially eligible and responsible for closing sales and serving as a point of contact for members to provide excellent service and enrollment experience
Responsible for meeting or exceeding sales and enrollment expectations within assigned territory
Conduct product information presentations in multiple settings
Function independently and responsibly with minimal need for supervision
Track and measure various sales event effectiveness and activities, events, leads & lead progress, sales, appointments, contacts, and relationship progress daily through internal systems
Provide input, support and feedback on promotional opportunities, benefits, and other issues
Stay informed on UHC operations, provider network, premiums, member services, claims, explanation of benefits, processes and other services and issues to provide community partners, prospects, and members with accurate information, and provide feedback as appropriate
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
2+ years of business-to-business (B2B), Business to consumer (B2C) Direct marketing, outside sales or community outreach experience
Ability to travel locally up to 100% of the time within assigned sales territories in this NY market area
Ability to occasionally work nights and weekends
Reside within/commutable distance of the target geography
Valid driver's license, good driving history, reliable transportation, current automobile insurance or access to public transportation
Preferred Qualifications:
Health & Accident Insurance license or ability to obtain a (company-sponsored) state health/life insurance license within 30 days of hire
Experience with New York State health marketplace
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $19.23 to $38.46 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
$19.2-38.5 hourly 3d ago
Client Manager Associate - OH
Unum Group 4.4
Worthington, OH jobs
When you join the team at Unum, you become part of an organization committed to helping you thrive.
Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
Award-winning culture
Inclusion and diversity as a priority
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments
*All the benefits listed above are subject to the terms of their individual Plans
.
And that's just the beginning…
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
General Summary:The ClientManager Associate (CMA) is in training to be responsible for proactive customer management, education, development, profitable growth and retention. The CM drives, designs, and executes integrated enrollment, service and growth strategies for each customer in their block.
Principal Duties and Responsibilities
Effectively learn and understand the Pre and Post-Sale Proactive ClientManagement, Education, Development, Growth and Retention for core market
Develop and build personal connections with brokers, enrollment firms and customers for assigned block of business
Learn how to develop and execute on customer-specific business plans
Profitable Growth of the Inforce Block
In partnership with sales, assist in learning how to proactively manage pre-renewal communication with the goal of improving reenrollment effectiveness and avoiding renewal distractions during rate guarantee expiration and anniversary.
Develop understanding of and how to leverage Unum's enrollment capabilities, services, tools, and how to communicate an enrollment strategy with internal/external partners.
Work closely with ICS Implementation Manager
Assist in local Benefit fair activities with Field Office team
Build and develop enrollment firm relationships for larger customers
Develop Partnership with Sales Rep, Marketing Consultant and Home Office to Execute on all Strategies - Operating Effectiveness
Partner with key Home Office areas to deliver full service to customers
In partnership with sales rep, provide thorough customer updates, broker feedback, and other pertinent action items that impact sales effectiveness
Learn to develop and present renewals driving persistency and profitability
May perform other duties as assigned
Job Specifications
Bachelors degree or equivalent business experience required
Experience in the employee benefits industry preferred
Licensed to sell insurance in the states within assigned territory, license required within 90 days from effective date of hire/promotion
Strong growth and sales orientation
Develop understanding of the Unum product and service portfolio
Proficient in Microsoft Office - Word, PowerPoint, Excel
Strong technical aptitude - ability to utilize and leverage technology and systems
Strong negotiation, persuasion and presentation skills
Proven ability to think strategically and act tactically
Strong organization skills/ability to manage multiple demands and priorities
Excellent problem solving/problem resolution
With each customer, projects confidence and enthusiasm about the company
Outgoing, excellent communication skills - both written and verbal
Strong business acumen
Ability to work/partner with a close team
Strong relationship management skills
Ability to manage conflicts
Results oriented
Ability to travel as needed
#LI-FF1
-IN1
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
Fully and partially leveraged roles are paid pursuant to a uniformly applied sales compensation plan. For partially leveraged roles, a starting salary or salary range will be listed in the above . If salary information is not listed in the job description above, compensation is based solely on commissions.
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
$70k-90k yearly est. Auto-Apply 60d+ ago
Client Manager Associate - OH
Unum Group 4.4
Worthington, OH jobs
When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
+ Award-winning culture
+ Inclusion and diversity as a priority
+ Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
+ Generous PTO (including paid time to volunteer!)
+ Up to 9.5% 401(k) employer contribution
+ Mental health support
+ Career advancement opportunities
+ Student loan repayment options
+ Tuition reimbursement
+ Flexible work environments
**_*All the benefits listed above are subject to the terms of their individual Plans_** **.**
And that's just the beginning...
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
**General Summary:**
The ClientManager Associate (CMA) is in training to be responsible for proactive customer management, education, development, profitable growth and retention. The CM drives, designs, and executes integrated enrollment, service and growth strategies for each customer in their block.
**Principal Duties and Responsibilities**
+ Effectively learn and understand the Pre and Post-Sale Proactive ClientManagement, Education, Development, Growth and Retention for core market
+ Develop and build personal connections with brokers, enrollment firms and customers for assigned block of business
+ Learn how to develop and execute on customer-specific business plans
+ Profitable Growth of the Inforce Block
+ In partnership with sales, assist in learning how to proactively manage pre-renewal communication with the goal of improving reenrollment effectiveness and avoiding renewal distractions during rate guarantee expiration and anniversary.
+ Develop understanding of and how to leverage Unum's enrollment capabilities, services, tools, and how to communicate an enrollment strategy with internal/external partners.
+ Work closely with ICS Implementation Manager
+ Assist in local Benefit fair activities with Field Office team
+ Build and develop enrollment firm relationships for larger customers
+ Develop Partnership with Sales Rep, Marketing Consultant and Home Office to Execute on all Strategies - Operating Effectiveness
+ Partner with key Home Office areas to deliver full service to customers
+ In partnership with sales rep, provide thorough customer updates, broker feedback, and other pertinent action items that impact sales effectiveness
+ Learn to develop and present renewals driving persistency and profitability
+ May perform other duties as assigned
**Job Specifications**
+ Bachelors degree or equivalent business experience required
+ Experience in the employee benefits industry preferred
+ Licensed to sell insurance in the states within assigned territory, license required within 90 days from effective date of hire/promotion
+ Strong growth and sales orientation
+ Develop understanding of the Unum product and service portfolio
+ Proficient in Microsoft Office - Word, PowerPoint, Excel
+ Strong technical aptitude - ability to utilize and leverage technology and systems
+ Strong negotiation, persuasion and presentation skills
+ Proven ability to think strategically and act tactically
+ Strong organization skills/ability to manage multiple demands and priorities
+ Excellent problem solving/problem resolution
+ With each customer, projects confidence and enthusiasm about the company
+ Outgoing, excellent communication skills - both written and verbal
+ Strong business acumen
+ Ability to work/partner with a close team
+ Strong relationship management skills
+ Ability to manage conflicts
+ Results oriented
+ Ability to travel as needed
\#LI-FF1
-IN1
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
Fully and partially leveraged roles are paid pursuant to a uniformly applied sales compensation plan. For partially leveraged roles, a starting salary or salary range will be listed in the above . If salary information is not listed in the job description above, compensation is based solely on commissions.
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
As a Customer Success Manager, you will be the primary advocate for each customer, guiding them along a path to success and engaging resources across Enterprise Imaging to accelerate the expansion of our Imaging solutions within each customer. The ideal candidate is passionate about providing exceptional experience for every customer and motivated by shared success. We're looking for a driven, innovative CSM who is interested in using his/her customer relationship management and strategic leadership skills to help us achieve our goal of being a trusted and valued partner for our customers.
You will own the post-sales relationship and experience between EI and our customers, driving value realization and return on the client's investment. You are an expert relationship builder and dynamic communicator with a successful track record of building rapport with customers. You are equally comfortable with creating and evaluating strategic plans as you are with executing the individual action items and details. The CSM will also quickly identify the customer's needs and collaborate with the correct internal resources and work closely with them to ensure your customer's needs are addressed in a complete and timely fashion.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
* Accountable as a single point of contact and escalation to track cross-department, cross-process or cross-site issues and facilitate closure through coordination of appropriate resources (both internal/external)
* Assist customers to seek out opportunities to expand their usage and adoption of their EI Cloud solutions
* Develop and execute regular Strategic Customer Success Plans in partnership with your assigned accounts
* Drive Customer Engagement for all EI VOC programs. CSAT/NPS surveys, and Community User Groups
* Develop relationships at all levels of a customer organization
* Close the loop on all feedback received from the customer including product enhancement requests, outstanding issues, and strategic improvement initiatives
* Track & monitor account status and identify areas of concern
* Provide updates, executive summaries, and guidance to the EI executive team as required
* Provide root-cause analysis of escalated issues when required. Lead 'lessons learned' initiatives as appropriate
* Identify areas for improvement not only in our products and services but also in the Customer Success functions
* Communicate internally with relevant stakeholders in sales, marketing, product, and engineering to make your customers' lives better through optimizing and improving existing products and services or identifying other products to improve customer outcome
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* 5+ years of experience in customer account management or customer success role
* Experience presenting and consulting with C-Suite and VP level executives
* Proven track record with upselling, cross-selling or sales related activities
* Ability to travel 10-15% of the time based on business needs
Preferred Qualifications:
* 3+ years of experience in the Healthcare Industry
* 3+ years of experience in Project Management, Implementation and Support
* Healthcare imaging and/or PACS specific experience
* Experience with Cloud-based solutions
* Experience managing new products and/or services
* Experience working in analytics and providing actionable insights to leadership teams
* CRM Tool experience
* Experience with Gainsight CRM Tool
* All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
As a Customer Success Manager, you will be the primary advocate for each customer, guiding them along a path to success and engaging resources across Enterprise Imaging to accelerate the expansion of our Imaging solutions within each customer. The ideal candidate is passionate about providing exceptional experience for every customer and motivated by shared success. We're looking for a driven, innovative CSM who is interested in using his/her customer relationship management and strategic leadership skills to help us achieve our goal of being a trusted and valued partner for our customers.
You will own the post-sales relationship and experience between EI and our customers, driving value realization and return on the client's investment. You are an expert relationship builder and dynamic communicator with a successful track record of building rapport with customers. You are equally comfortable with creating and evaluating strategic plans as you are with executing the individual action items and details. The CSM will also quickly identify the customer's needs and collaborate with the correct internal resources and work closely with them to ensure your customer's needs are addressed in a complete and timely fashion.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
**Primary Responsibilities:**
+ Accountable as a single point of contact and escalation to track cross-department, cross-process or cross-site issues and facilitate closure through coordination of appropriate resources (both internal/external)
+ Assist customers to seek out opportunities to expand their usage and adoption of their EI Cloud solutions
+ Develop and execute regular Strategic Customer Success Plans in partnership with your assigned accounts
+ Drive Customer Engagement for all EI VOC programs. CSAT/NPS surveys, and Community User Groups
+ Develop relationships at all levels of a customer organization
+ Close the loop on all feedback received from the customer including product enhancement requests, outstanding issues, and strategic improvement initiatives
+ Track & monitor account status and identify areas of concern
+ Provide updates, executive summaries, and guidance to the EI executive team as required
+ Provide root-cause analysis of escalated issues when required. Lead 'lessons learned' initiatives as appropriate
+ Identify areas for improvement not only in our products and services but also in the Customer Success functions
+ Communicate internally with relevant stakeholders in sales, marketing, product, and engineering to make your customers' lives better through optimizing and improving existing products and services or identifying other products to improve customer outcome
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ 5+ years of experience in customer account management or customer success role
+ Experience presenting and consulting with C-Suite and VP level executives
+ Proven track record with upselling, cross-selling or sales related activities
+ Ability to travel 10-15% of the time based on business needs
**Preferred Qualifications:**
+ 3+ years of experience in the Healthcare Industry
+ 3+ years of experience in Project Management, Implementation and Support
+ Healthcare imaging and/or PACS specific experience
+ Experience with Cloud-based solutions
+ Experience managing new products and/or services
+ Experience working in analytics and providing actionable insights to leadership teams
+ CRM Tool experience
+ Experience with Gainsight CRM Tool
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._
$91.7k-163.7k yearly 11d ago
Senior Account Manager
Amtrust Financial Services, Inc. 4.9
Remote
The Senior Account Manager is responsible for leading key client relationships within AmTrust's Specialty Risk division, ensuring programs run smoothly, compliantly, and profitably. This role manages complex warranty, service contract, and insurance programs, such as Event Ticket, Renters and Travel insurance, from onboarding through ongoing servicing. Senior Account Managers partner with internal teams across Legal, Compliance, Reinsurance, Underwriting, Finance, Data, and Claims to deliver accurate, timely, and strategic support.
Senior Account Managers are the frontline relationship owners. They must be able to work independently, prioritize competing demands, and drive accountability across cross-functional groups. This position reports directly to the Assistant Vice President of Account Management.
Responsibilities
Client Ownership & Relationship Management
Serve as the primary day-to-day contact for assigned clients, managing all aspects of the business relationship.
Build and maintain strong, long-term client partnerships that support retention and program growth.
Conduct weekly or bi-weekly touchpoints to assess performance, discuss open items, and identify opportunities.
Represent AmTrust professionally in all client meetings, conferences, and industry events.
Program Operations & Execution
Lead the full implementation and onboarding process for new clients and new programs, including:
Negotiating legal agreements and coordinating approvals.
Managing Terms & Conditions reviews, filings, CLIPs, and licensing requirements with Compliance.
Coordinating due diligence reviews.
Completing operational and technical setup, including rate cards, data mapping, and IT requirements.
Own and maintain all documentation and workflow tracking within Salesforce, ensuring data accuracy and process visibility.
Drive internal and external teams to meet deliverables, escalate bottlenecks when needed, and ensure launches occur within designated timelines.
Manage all ongoing program operations, including product changes, channel expansions, rate adjustments, and reporting needs.
Performance Management & Analytics
Monitor client performance trends through reporting, dashboards, and data analysis.
Partner with Actuary, Finance, Data, and Underwriting on profitability reviews, pricing updates, and performance insights.
Prepare and deliver annual/semi-annual/quarterly experience review presentations.
Proactively identify risks or operational issues that may impact performance and work to resolve them.
Growth & Strategic Development
Identify and pursue opportunities to grow existing client programs through product enhancements, additional sales channels, or operational improvements.
Support achievement of yearly revenue and profitability targets across the portfolio.
Collaborate with internal teams on program innovation, contract updates, and new offering development.
Qualifications
Previous account management, warranty/service contract administration, insurance operations, or related industry experience.
Strong understanding of specialty insurance structures and program administration.(FTP, FD, XOL, Reinsurance, Profit Share, etc)
Proven ability to independently manage large, complex clients and drive cross-functional collaboration.
Excellent organizational skills with the ability to track multiple workstreams simultaneously.
Travel is approximately 25%
The expected salary range for this role is $100,000-$132,000/year.
Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.
#LI-MM1
What We Offer
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.
AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.
Not ready to apply? Connect with us for general consideration.
$100k-132k yearly Auto-Apply 1d ago
Account Manager, Generic/BioSimilar
Centene 4.5
Remote
You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose:
Responsible for creating and updating the generic/biosimilar pipeline report to identify cost-saving opportunities for purchasing generics/ biosimilars. Analyze data from AcariaHealth and Centene Pharmacy Services and collaborate with internal pharmacy teams to monitor preferred generics/biosimilars on Centene formularies. Serve as the primary point of contact for generic/biosimilar manufacturers, leading price negotiations and reviewing contracts. Track generic/biosimilar usage and conversions monthly, setting targets for the Therapeutic Interchange team. Perform pricing comparisons between direct and wholesaler costs and work with the AcariaHealth procurement team to ensure accurate drug file updates. Provide support for generic/biosimilar drug initiatives as needed.
Developing and implementing plans for generic/biosimilar products, including market assessment, pricing, and competitive analysis
Establishing and maintaining relationships with key stakeholders, such as pharmaceutical manufacturers, wholesalers and internal stakeholders
Monitoring industry trends and competitor activities to identify opportunities and threats
Leading projects, including defining scope, managing resources, and ensuring quality
Developing and executing strategic account plans to maximize sales and profits
Using data analysis to identify opportunities
Negotiating contracts with pharmaceutical manufacturers to meet sales goals
Reporting market intelligence and progress to stakeholders
Have a working knowledge of biosimilar, specialty and generic pharmaceutical industry, contracting, distribution/wholesaler channels, pricing structures
Penetrate assigned manufacturer targets to the highest levels to build relationships necessary to achieve desired objectives
Work cohesively with Operations, Procurement and Management in order to achieve sales and margin objectives
Represent and promote products and image in a professional, productive manner while adhering to compliance, aggregate spend, travel policies and guidelines
Record account information and competitive intelligence through available resources
Create reports/updates in Excel, Word, Power Point, SAP, and Microsoft Outlook
Performs other duties as assigned
Complies with all policies and standards
Education/Experience:
Bachelor's degree required; master's degree preferred
5 Years professional experience in Procurement or 2 years of specialty pharmacy industry experience
Bachelor's Degree required
Pay Range: $70,100.00 - $126,200.00 per year
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
$70.1k-126.2k yearly Auto-Apply 20d ago
Provider Engagement Account Manager
Centene 4.5
Remote
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.
***NOTE: For this role we are seeking candidates who live in Louisiana, preferrably, one of the following parishes, Orleans, Jefferson, or Plaquemines***
Position Purpose: Maintain partnerships between the health plan and the contracted provider networks serving our communities. Build client relations to ensure delivery of the highest level of care to our members. Engage with providers to align on network performance opportunities and solutions, and consultative account management and accountability for issue resolution. Drive optimal performance in contract incentive performance, quality, and cost utilization.
Serve as primary contact for providers and act as a liaison between the providers and the health plan
Triages provider issues as needed for resolution to internal partners
Receive and effectively respond to external provider related issues
Investigate, resolve and communicate provider claim issues and changes
Initiate data entry of provider-related demographic information changes
Educate providers regarding policies and procedures related to referrals and claims submission, web site usage, EDI solicitation and related topics
Perform provider orientations and ongoing provider education, including writing and updating orientation materials
Manages Network performance for assigned territory through a consultative/account management approach
Evaluates provider performance and develops strategic plan to improve performance
Drives provider performance improvement in the following areas: Risk/P4Q, Health Benefit Ratio (HBR), HEDIS/quality, cost and utilization, etc.
Completes special projects as assigned
Ability to travel locally 4 days a week
Performs other duties as assigned
Complies with all policies and standards
Direct Provider Engagement: Conducts regular in-person visits with physicians to provide real-time support, discuss performance metrics, and identify opportunities for improvement in patient care and clinical practices.
Value-Based Care Model: Focuses on value-based care model initiatives, collaborating with physicians to identify and align to performance-based agreements that incentivize better patient outcomes, cost-efficiency, and quality care.
Performance Management: Uses data analytics to track and monitor provider performance, offering actionable feedback to help physicians optimize care delivery and meet key performance targets.
Education/Experience: Bachelor's degree in related field or equivalent experience.
Two years of managed care or medical group experience, provider relations, quality improvement, claims, contracting utilization management, or clinical operations.
Project management experience at a medical group, IPA, or health plan setting.
Proficient in HEDIS/Quality measures, cost and utilization.Pay Range: $55,100.00 - $99,000.00 per year
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
$55.1k-99k yearly Auto-Apply 60d+ ago
Client Account Manager
Allstate Kessler Insurance Group 4.6
North Olmsted, OH jobs
Job Description
Welcome to Allstate Kessler Insurance Group, where we believe in the power of genuine connection and outstanding service to protect what matters most to our clients. Located right here in North Olmsted, Ohio, we're more than just an insurance agency; we're a dedicated team committed to providing peace of mind and support to our community. We're looking for a Client Account Manager who shares our enthusiasm for helping people and possesses a knack for building lasting relationships. In this role, you'll be the friendly, reliable voice for our clients, guiding them through their insurance journey, ensuring they feel understood and well-cared for. You'll play a crucial part in maintaining our reputation for excellence by delivering personalized attention and proactive solutions. If you're someone who thrives on making a positive impact and enjoys creating a welcoming experience for others, we invite you to explore this exciting opportunity with us.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Mon-Fri Schedule
Hands on Training
Retirement Plan
Career Growth Opportunities
Responsibilities
Serve as the primary point of contact for a portfolio of Allstate Kessler Insurance Group clients, fostering strong relationships.
Proactively manageclient accounts, ensuring their insurance needs are met and their policies are up-to-date.
Address client inquiries and concerns with promptness, empathy, and accuracy.
Educate clients on their policies, coverage options, and available services.
Identify opportunities to enhance client satisfaction and retention through personalized service.
Collaborate with internal teams to resolve complex client issues and ensure seamless service delivery.
Requirements
Willing to train the right candidate!.
Exceptional communication and interpersonal skills, with the ability to build rapport easily.
Strong problem-solving abilities and a proactive approach to client satisfaction.
Proficiency in CRM software and standard office applications.
A genuine passion for helping others and a positive attitude.
Candidate will need to get the following licenses prior to starting!
A Property & Casualty insurance license.
A Life Insurance license.
$56k-68k yearly est. 10d ago
Director, Client Scientific Solutions - Remote
Unitedhealth Group 4.6
Eden Prairie, MN jobs
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
Optum AI is UnitedHealth Group's enterprise AI team. We are AI/ML scientists and engineers with deep expertise in AI/ML engineering for health care. We develop AI/ML solutions for the highest impact opportunities across UnitedHealth Group businesses including UnitedHealthcare, Optum Financial, Optum Health, Optum Insight, and Optum Rx. In addition to transforming the health care journey through responsible AI/ML innovation, our charter also includes developing and supporting an enterprise AI/ML development platform.
Optum AI team members:
+ Have impact at scale: We have the data and resources to make an impact at scale. When our solutions are deployed, they have the potential to make health care system work better for everyone
+ Do ground-breaking work: Many of our current projects involve cutting edge ML, NLP and LLM techniques. Generative AI methods for working with structured and unstructured health care data are continuously being developed and improved. We are working in one of the most important frontiers of AI/ML research and development
+ Partner with world-class experts on innovative solutions: Our team members are developing novel AI/ML solutions to business challenges. In some cases, this includes the opportunity to file patents and publish papers about the methods we develop. We also collaborate with AI/ML researchers at some of the world's top universities
The Optum AI Director, Client Scientific Solutions manages an applied research team focused on transitioning AI models from research to production. This role emphasizes operational execution, team leadership, and implementation of best practices for model development and deployment, while contributing to strategic discussions within the scope of assigned client projects.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
**Primary Responsibilities:**
+ Applied Research to Production: Manage the development and deployment of production-ready models, ensuring adherence to quality and scalability standards. Guide the team in converting research outputs into operational solutions that meet client needs
+ Collaboration: Work closely with product managers and engineering leads to define technical requirements and prioritize tasks for successful delivery
+ Innovation Leadership: Introduce and apply innovative AI techniques within client projects to improve model performance and efficiency
+ Responsible AI: Apply ethical AI principles and ensure compliance with organizational standards in all development activities
+ Ecosystem Development: Implement best practices for model development, testing, and deployment to maintain operational excellence
+ Talent Strategy: Coach and develop team members, fostering technical growth and collaboration
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Bachelor's degree in Computer Science, Applied Mathematics, Statistics, or related quantitative field
+ 7+ years of experience in AI/ML or software engineering with a track record of delivering production-ready models and solutions
+ Hands-on experience with cloud computing platforms and scalable infrastructure
+ Proficiency in Python or similar programming languages; familiarity with modern ML frameworks
+ Experience managing technical teams and coordinating cross-functional projects
+ Proven solid problem-solving and communication skills
+ Proven commitment to Responsible AI principles
**Preferred Qualifications:**
+ Advanced degree
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $132,200 to $226,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
We are seeking an experienced and dynamic Account Manager to join our Specialty Risk team, focusing on travel and renters insurance. This role is ideal for an energetic professional with a proven track record in managingclient relationships, identifying risk exposures, and delivering tailored insurance solutions within the specialty lines marketplace.
This role will require a hybrid work schedule in any of our US AmTrust Offices.
Responsibilities
Manage and grow a portfolio of specialty risk accounts, with a primary emphasis on travel and renters insurance products.
Serve as the main point of contact for clients, brokers, and underwriters, ensuring exceptional service delivery and satisfaction.
Identify client exposures and recommend customized insurance solutions that meet their unique needs.
Prepare and deliver presentations and proposals for new and existing clients.
Manage terms and pricing with underwriters to secure optimal coverage for clients.
Monitor market trends and regulatory changes affecting travel and renters insurance; proactively communicate relevant updates to clients and internal teams.
Handle contract negotiations, endorsements, and claims support, guiding clients through each stage with clarity and professionalism.
Collaborate cross-functionally with sales, underwriting, and claims departments to deliver seamless client experiences.
Drive new business development by identifying prospective clients and cross-selling additional specialty risk products as appropriate.
Maintain meticulous records in CRM systems and ensure all compliance requirements are met.
Qualifications
Bachelor's degree in Business, Insurance, Risk Management, or a related field preferred.
Experience in account management within the insurance industry, with a focus on travel and/or renters insurance strongly preferred.
Solid understanding of specialty risk products and insurance market dynamics.
Demonstrated ability to build and sustain client relationships at multiple organizational levels.
Strong negotiation, presentation, and analytical skills.
Excellent organizational abilities and attention to detail.
Proficiency with CRM and insurance management software.
Insurance licenses as required by jurisdiction (preferred if already held).
Personal Attributes
Client-focused, with a commitment to excellence in service and communication.
Proactive, self-motivated, and adaptable to changing priorities.
Team player with a collaborative spirit and a drive to achieve shared goals.
Curious and resourceful, always seeking innovative solutions for clients.
The expected salary range for this role is $110,000-$130,000/year.
Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.
#LI-MM1
What We Offer
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.
AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.
Not ready to apply? Connect with us for general consideration.
$110k-130k yearly Auto-Apply 12d ago
Bilingual Account Manager (English/Korean) - Personal Electronics Warranty & Insurance
Amtrust Financial Services, Inc. 4.9
Remote
As the demand for personal electronics continues to soar globally, the need for exceptional post-purchase support, including warranty and insurance services, has never been greater. Our company, an innovative leader in electronics protection solutions, is seeking a dynamic, client-focused, and bilingual Account Manager (English/Korean) to join our growing team. This role is critical to delivering exceptional service, cultivating lasting partnerships, and ensuring the satisfaction and loyalty of our diverse customer base.
The Bilingual Account Manager will serve as the primary point of contact for clients and partners in the personal electronics warranty and insurance sector, with a focus on English- and Korean-speaking markets. The role is responsible for managing the end-to-end client relationship, from onboarding and product education to claims support and contract renewals. Leveraging bilingual language skills, cultural fluency, and industry expertise, the Account Manager will advocate for client needs, drive business growth, and help shape the future of electronics protection.
This role will require a hybrid work schedule in any of our US AmTrust Offices.
Responsibilities
Client Relationship Management: Establish, nurture, and expand relationships with customers, vendors, and strategic partners, serving as the trusted advisor for all warranty and insurance needs related to personal electronics.
Bilingual Communication: Provide clear, accurate, and culturally sensitive communication in both English and Korean, ensuring all client interactions-verbal and written-are professional, timely, and effective.
Account Onboarding & Education: Guide new clients through the onboarding process, educating them on available warranty and insurance products, coverage details, claims procedures, and value-added services.
Issue Resolution & Claims Support: Act as the primary contact for resolving client issues, troubleshooting coverage questions, and facilitating the claims process from submission to resolution, including document verification and follow-up.
Policy Management: Oversee policy issuance, renewals, amendments, and cancellations, ensuring all documents and transactions comply with internal protocols and regulatory standards.
Sales, Retention & Upsell: Identify opportunities to expand account value through cross-selling or upselling related protection plans, while proactively working to retain existing clients and minimize churn.
Market Intelligence: Stay informed about trends, competitor offerings, and regulatory changes within the electronics protection industry, especially as they pertain to Korean and English-speaking clients.
Reporting & Analytics: Maintain accurate records of client interactions, sales activities, renewal rates, and issue resolutions. Generate regular reports for management, highlighting successes, challenges, and strategic opportunities.
Team Collaboration: Work closely with underwriting, actuarial, marketing, and implmentation teams to deliver seamless client experiences and resolve complex cases efficiently.
Qualifications
Bachelor's degree in Business Administration, Insurance, Communications, or a related field; or equivalent professional experience.
Fluency in both English and Korean (spoken and written); ability to translate documents and facilitate conversations between English and Korean speakers.
2+ years of experience in account management, client services, or a related customer-facing role, preferably in the insurance, warranty, or consumer electronics industry.
Excellent communication, interpersonal, and presentation skills.
Strong organizational abilities, attention to detail, and the capacity to manage multiple priorities in a fast-paced setting.
Proven problem-solving skills, with a proactive and resourceful approach to client issues.
Ability to work both independently and collaboratively within a multicultural team environment and multiple times zones.
Proficiency in standard office software (MS Office Suite, CRM platforms, etc.) and comfort with technology-driven environments.
Preferred Qualifications
Professional certifications in insurance, risk management, or related fields.
Experience supporting clients in both North American and Korean markets.
Prior work in the electronics, telecom, or technology sectors.
Knowledge of local insurance regulations (U.S., Canada, Korea) and compliance best practices.
The expected salary range for this role is $110,000-$130,000/year.
Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.
#LI-MM1
What We Offer
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.
AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.
Not ready to apply? Connect with us for general consideration.
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
The Field Leadership Senior Manager at Allstate is responsible for supervising field operations across a designated geographic area. This role involves strategic oversight, leadership of a team of field managers, and the management of operational and sales strategies to meet Allstate’s high standards and corporate objectives.
** Our team is excited to add a Bodily Injury Regional Claims Leader to our organization! In this role, you will oversee both attorney and non-attorney represented claims. While litigation experience is preferred, it is not required. You will lead a team of 6-10 front-line claims managers. This is a virtual opportunity for candidates located in the Eastern or Central time zones states. Apply today and join our growing organization! **
Key Responsibilities
• Mentor and develop field managers and staff, fostering a culture of high performance, continuous improvement, and alignment with Allstate's values.
• Strategically lead field operations to enhance efficiency, increase profitability, and improve customer satisfaction within the region.
• Analyze regional market trends and competitor strategies, adapting operations and tactics to meet market demands and challenges.
• Build and maintain strong relationships with key community leaders, business partners, and customers, enhancing Allstate's community engagement and brand reputation.
• Drive regional growth initiatives and manage market strategies to enhance Allstate's presence and competitive edge.
• Oversee the execution of day-to-day operations, ensuring adherence to Allstate's policies, ethical standards, and regulatory requirements.
• Manage regional budgets and financial forecasts, optimizing resource allocation and financial stewardship.
• Collaborate with other senior leaders at Allstate to integrate field operations with broader corporate strategies.
Experience
• 10 or more years of experience (Preferred)
Supervisory Responsibilities
• This job has supervisory duties.
#LI-KR1
Compensation
Base compensation offered for this role is $110,000 -$170,700 and is based on experience and qualifications.
Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role.
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies & Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at **************.
$110k-170.7k yearly Auto-Apply 10d ago
Customer Care Center - Associate Account Manager - Commercial Lines
Cincinnati Financial Corporation 4.4
Fairfield, OH jobs
Make a difference with a career in insurance At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person.
If you're ready to build productive relationships, collaborate within a diverse team, embrace challenges, and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.
Build your future with us
Our Customer Care Center is currently seeking an associate account manager to support the agency management of client policies and assist account managers within an assigned regional team to service policyholder accounts. This position is based at our Headquarters in Fairfield, Ohio.
The pay range for this position is $22 - $24 hourly. The pay determination is based on the applicant's education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus based on company and individual performance.
Be ready to:
* communicates with policyholders to request information for underwriting and agency file
* processes activities generated in EPIC (Agency Management System) to maintain accurate account information
* monitors emails received in the Care Center, certificates, and Bond Outlook mailboxes
* perform download process for Personal Lines and Bond transactions
* gathers information from policyholders for endorsements, updates agency system, and submits to underwriting team for processing
* prints audit letters and mails to policyholder on behalf of the agency
* follows up on behalf of Account Manager on Loss Control recommendations
* manages cancellation activity, including securing a signed LPR from the policyholder prior to submitting to underwriting team
* issuance of Bond policies and certificates of Insurance
Be equipped with:
* ability and willingness to work in a team setting
* strong time management skills
* maintain a positive attitude
* make efficient use of time
* demonstrate an acceptable level of attention to detail
* ability to develop positive relationships
* demonstrates adaptability to new processes and procedures
* ability to collaborate and communicate effectively
* apply problem-solving skills and decision-making skills
* utilize the appropriate communication method for the situation - email, phone, transaction note, Teams, face-to-face or virtual
Bring education and experience from:
* an active agency license is preferred or required to attain in 3 months
* a high school diploma required, associate or bachelor's degree preferred
Enhance your talents
Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional - all while enjoying a meaningful career.
Enjoy benefits and amenities
Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities.
Embrace a diverse team
As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.
$22-24 hourly 6d ago
Territory Sales Manager (OK)
Allstate 4.6
Remote
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
The Territory Sales Manager is responsible for consistently exceeding agreed upon new business production, direct written premium, and loss ratio goals, and other KPIs on an annual basis by effectively managing the agents of an assigned market to increase company market share by driving profitable growth.Key Responsibilities:
Fully Remote - Location open to Oklahoma City, Norman, Stillwater and surrounding areas, up to and including Tulsa
Collaborates with IAs to assist with creation of agency-specific short term and long-term strategic business plans, periodically reviews and suggests adjustments as necessary to achieve results
Key company liaison within assigned market to both independent agencies and industry associations and must be field facing 4 days per week, driving key business initiatives, maintaining accurate records of these sales activities, client interactions, and follow-ups in CRM software
Develops and maintains the assigned market's new agency appointment pipeline, supports National Accounts & Alternative Distribution Initiatives to implement corporate agreements at the local market level
Collaborates with Product, Pricing, Operations to perform stakeholder (agency) and risk analysis on market related issues
Territory Sales Manager handles increasing the quote and issuance flow of assigned market beyond the rate and UW trends filed and implemented in the market
Role uses full suite of production data and reporting to identify trends, capitalize on opportunity and regularly address agency level performance including training / skill gap to execute on business plan
Position is responsible for product/user integration with industry technology and comparative rating platforms within market and assigned agencies
Consults with IA's by having a strong knowledge of the independent agency channel, including industry competitors, major brokers and national industry associations to gather market intel to help promote and position NGAAC products and/or make market enhancement to align with industry opportunity
Delivers on the business unit's annual execution plan (growth, profitability, agency engagement, new appointments) for their market under the guidance of a Regional Sales Manager and/or Zone Director
Positions and promotes full suite of NGAAC Insurance products into Independent Agency Partners to include, multiple personal auto products, homeowners, commercial vehicle, flood, and recreational vehicle (based on state availability)
Qualifications:
Fully Remote - Location open to Oklahoma City, Norman, Stillwater and surrounding areas, up to and including Tulsa
Bachelor's Degree or equivalent experience
5 or more years of combined sales management/leadership experience with Personal Lines Carriers
Proven history for obtaining business results through the development of effective internal relationships within the sales organization and across other business functions
Industry certifications (preferred)
Property and Casualty Licenses (preferred)
Supervisory Responsibilities:
This role is an individual contributor role
Education
• 4 year Bachelors Degree (Preferred)
Experience
• 5 or more years of experience (Preferred)
Education & Experience (in lieu)
• In lieu of the above education requirements, an equivalent combination of
education and experience may be considered.
Compensation
Base Pay Range: 83,000.00 - 103,800.00 - 124,600.00 USD
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies & Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at **************.
$66k-90k yearly est. Auto-Apply 60d+ ago
Territory Sales Manager (Lexington, KY)
Allstate 4.6
Remote
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.Key Responsibilities:
Fully Remote - Location Specific to Lexington, KY
• Collaborates with IAs to assist with creation of agency-specific short term and long-term strategic business plans, periodically reviews and suggests adjustments as necessary to achieve results
• Key company liaison within assigned market to both independent agencies and industry associations and must be field facing 4 days per week, driving key business initiatives, maintaining accurate records of these sales activities, client interactions, and follow-ups in CRM software
• Develops and maintains the assigned market's new agency appointment pipeline, supports National Accounts & Alternative Distribution Initiatives to implement corporate agreements at the local market level
• Collaborates with Product, Pricing, Operations to perform stakeholder (agency) and risk analysis on market related issues
• Territory Sales Manager handles increasing the quote and issuance flow of assigned market beyond the rate and UW trends filed and implemented in the market
• Role uses full suite of production data and reporting to identify trends, capitalize on opportunity and regularly address agency level performance including training / skill gap to execute on business plan
• Position is responsible for product/user integration with industry technology and comparative rating platforms within market and assigned agencies
• Consults with IA's by having a strong knowledge of the independent agency channel, including industry competitors, major brokers and national industry associations to gather market intel to help promote and position NGAAC products and/or make market enhancement to align with industry opportunity
• Delivers on the business unit's annual execution plan (growth, profitability, agency engagement, new appointments) for their market under the guidance of a Regional Sales Manager and/or Zone Director
• Positions and promotes full suite of NGACC Insurance products into Independent Agency Partners to include, multiple personal auto products, homeowners, commercial vehicle, flood, and recreational vehicle (based on state availability)
Education
• 4 year Bachelors Degree (Preferred)
Experience
• 5 or more years of experience (Preferred)
Supervisory Responsibilities
• This job does not have supervisory duties.
Education & Experience (in lieu)
• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
Fully Remote - Location Specific to Lexington, KY
#LI-RR3
Compensation
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies & Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at **************.
$66k-90k yearly est. Auto-Apply 7d ago
Infusion Account Manager, Baltimore- Evernorth
The Cigna Group 4.6
Client manager job at Cigna
As a key contributor to our growth strategy, you will build strong relationships with healthcare providers, expand referral opportunities, and support patients transitioning into our specialty pharmacy services. You will bring energy, professionalism, and strategic focus to achieving quarterly performance goals while ensuring an exceptional experience for both patients and partners.
Responsibilities
+ Drive sales effectiveness within the assigned territory to meet or exceed individual and team goals.
+ Support the transition of patients to the pharmacy by facilitating communication and providing timely information.
+ Utilize CRM and company tools to identify priority accounts, optimize referral potential, and document account activity.
+ Maintain a consistent call cycle to ensure proactive follow-up, detailed communication, and effective account management.
+ Collaborate with Operations and internal teams to deliver clear, coordinated messaging to offices and patient partners.
+ Build relationships with pharmaceutical partners to enhance collaboration and product knowledge.
+ Assist with gathering required documentation, navigating benefit information, and communicating with physician offices.
+ Manage regional budget responsibilities, ensuring efficient planning and adherence to guidelines.
+ Participate in sales meetings, training sessions, conventions, and in-services as scheduled by Sales Leadership.
+ Report competitive insights, territory issues, and market changes to Sales Leadership.
+ Support additional duties as assigned to meet departmental and organizational objectives.
Required Qualifications
+ High school diploma or equivalent.
+ Bachelor's degree plus 4+ years of relevant experience in pharmaceutical, specialty pharmacy, or healthcare sales.
+ May substitute bachelor's degree with 8+ years of relevant experience.
Preferred Qualifications
+ Strong communication skills, both written and verbal.
+ Proficiency in Microsoft Office (Excel, Word, PowerPoint).
+ Ability to analyze and interpret territory reports.
+ Knowledge of specialty pharmacy, IVIG, neurology, immunology, and transplant therapies.
+ Highly motivated, adaptable, and able to manage multiple priorities.
+ Willingness to travel as needed.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
This role is also anticipated to be eligible to participate in an incentive compensation plan.
At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here (********************************************** .
**About The Cigna Group**
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If you require reasonable accommodation in completing the online application process, please email:_ _*********************_ _for support. Do not email_ _*********************_ _for an update on your application or to provide your resume as you will not receive a response._
_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._
_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._
$63k-89k yearly est. 25d ago
Territory Manager
Liberty Mutual 4.5
Cincinnati, OH jobs
Owns and manages assigned territory, driving profitable premium growth to achieve financial and operational goals. Under limited to moderate supervision, manages broad and diverse agency partnerships, handles 200+ agency storefronts potentially over multiple states, and optimizes territory performance. Creates, implements, and executes territory and agency strategies to achieve goals using all company programs, tools, and resources while collaborating with internal business partners.
Primary agency outreach is conducted virtually via audio or video conferences, supplemented by email and other digital media.
The position is entirely remote for candidates residing in Pennsylvania. Candidates residing in the Greater Cincinnati, OH area must commute to the Forest Park, OH regional office on Monday.
Responsibilities:
Owns and manages assigned territory driving profitable growth to achieve financial and operational targets.
Leads territory and agency management processes across multiple territories (e.g. Agency prospecting, business planning, engagement, training, compensation, plant optimization, builds and cultivates mutually beneficial agency partnerships virtually with agency ownership, management and frontline staff.
Establishes position as a trusted advisor while delivering product, underwriting philosophy, appetite and system training, support retention and new business development to increase depth and maximize agency revenue.
Using agency analysis, insights, internal partner feedback and local marketplace expertise creates and executes high quality agency strategies to achieve direct written premium, profit and new business goals.
Plans include strategic and tactical components and are aligned with?key Personal Lines or Business Lines business strategies including carrier consolidation (book transfer), agency plant expansion, agency marketing & service programs and new product/program rollout support.
Under limited to moderate supervision, drives and ensures quality of new business flow, appropriate book mix, and overall risk management of both individual agency books and overall assigned territory.
Provides appetite and target market clarity, identifies and addresses profit or quality of business concerns to ensure profitability across territory.
Collaborates, influences and supports internal business partners (underwriting/product management/claims/risk control) to identify and capitalize on opportunities, solve problems, share key competitor and industry intel and provide voice of our agent/customer.
Collaborates with Personal Lines (PL) or Business Lines (BL) counterparts to effectively partner with shared agency assignments.
Strategically utilizes internal and external programs and tools designed to support the Independent Agent channel and Territory Manager agency management including all marketing and development programs, new business development tools and internal production/profitability data and analysis.
Provides guidance on agency initiatives and contributes ideas for continuous improvement.
Qualifications
Bachelors` Degree or equivalent industry experience. Minimum three+ years of insurance experience within a carrier or agency.
Knowledge of company services, products, marketing techniques/principles and insurance industry trends.
Exposure of revenue growth and sales success in a prior role.
Proven success in developing and building partnerships, decision making and problem solving.
Working knowledge of the business including production management, claims, loss prevention, underwriting, administration, sales operations and agency business operations.
Highly effective written and oral communication skills, including presentation, persuasion, timing, tact and negotiation skills. High degree of customer focus, interpersonal relationship skills and problem solving.
Strong analytical thinking, business analytics and business development skills. Strong time management and team orientation skills.
Must be licensed by the state if required.
Ability to travel up to 25% with occasional overnight travel.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in
every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive
benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
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$67k-82k yearly est. Auto-Apply 12d ago
Territory Manager
Liberty Mutual 4.5
Cincinnati, OH jobs
Owns and manages assigned territory, driving profitable premium growth to achieve financial and operational goals. Under limited to moderate supervision, manages broad and diverse agency partnerships, handles 200+ agency storefronts potentially over multiple states, and optimizes territory performance. Creates, implements, and executes territory and agency strategies to achieve goals using all company programs, tools, and resources while collaborating with internal business partners.
Primary agency outreach is conducted virtually via audio or video conferences, supplemented by email and other digital media.
The position is entirely remote for candidates residing in Pennsylvania. Candidates residing in the Greater Cincinnati, OH area must commute to the Forest Park, OH regional office on Monday.
Responsibilities:
* Owns and manages assigned territory driving profitable growth to achieve financial and operational targets.
* Leads territory and agency management processes across multiple territories (e.g. Agency prospecting, business planning, engagement, training, compensation, plant optimization, builds and cultivates mutually beneficial agency partnerships virtually with agency ownership, management and frontline staff.
* Establishes position as a trusted advisor while delivering product, underwriting philosophy, appetite and system training, support retention and new business development to increase depth and maximize agency revenue.
* Using agency analysis, insights, internal partner feedback and local marketplace expertise creates and executes high quality agency strategies to achieve direct written premium, profit and new business goals.
* Plans include strategic and tactical components and are aligned with?key Personal Lines or Business Lines business strategies including carrier consolidation (book transfer), agency plant expansion, agency marketing & service programs and new product/program rollout support.
* Under limited to moderate supervision, drives and ensures quality of new business flow, appropriate book mix, and overall risk management of both individual agency books and overall assigned territory.
* Provides appetite and target market clarity, identifies and addresses profit or quality of business concerns to ensure profitability across territory.
* Collaborates, influences and supports internal business partners (underwriting/product management/claims/risk control) to identify and capitalize on opportunities, solve problems, share key competitor and industry intel and provide voice of our agent/customer.
* Collaborates with Personal Lines (PL) or Business Lines (BL) counterparts to effectively partner with shared agency assignments.
* Strategically utilizes internal and external programs and tools designed to support the Independent Agent channel and Territory Manager agency management including all marketing and development programs, new business development tools and internal production/profitability data and analysis.
* Provides guidance on agency initiatives and contributes ideas for continuous improvement.
Qualifications
* Bachelors` Degree or equivalent industry experience. Minimum three+ years of insurance experience within a carrier or agency.
* Knowledge of company services, products, marketing techniques/principles and insurance industry trends.
* Exposure of revenue growth and sales success in a prior role.
* Proven success in developing and building partnerships, decision making and problem solving.
* Working knowledge of the business including production management, claims, loss prevention, underwriting, administration, sales operations and agency business operations.
* Highly effective written and oral communication skills, including presentation, persuasion, timing, tact and negotiation skills. High degree of customer focus, interpersonal relationship skills and problem solving.
* Strong analytical thinking, business analytics and business development skills. Strong time management and team orientation skills.
* Must be licensed by the state if required.
* Ability to travel up to 25% with occasional overnight travel.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in
every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive
benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
* California
* Los Angeles Incorporated
* Los Angeles Unincorporated
* Philadelphia
* San Francisco