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Customer Service Representative jobs at Cigna - 31 jobs

  • Customer Service Representative - Express Scripts - Remote

    Cigna Group 4.6company rating

    Customer service representative job at Cigna

    The Cigna Group is a global Health Service company dedicated to helping people improve their health and vitality. Our Pharmacy Benefit Management (PBM) team seek dedicated, compassionate, and empathetic Customer Service Representatives to join our team who are genuinely interested in helping people at some critical points of their lives. The Call Center Customer Service Representative represents the company, and our people make all the difference in our success. RESPONSIBILITIES • Answer inbound calls from members, providers, and pharmacies with questions about Pharmacy Benefit Management (PBM) benefits and mail-order pharmacies. • An average of 70-80 calls are expected daily. • Take calls back-to-back while toggling through several applications on multiple screens. • Attend 100% of trainings, and the first 90 days of employment. • Regular and predictable attendance. • Resolve customer complaints through independent problem-solving skills and one-call resolution. • Understand and strive to meet or exceed call center metrics while providing excellent consistent customer service. QUALIFICATIONS • High School diploma or equivalent • 1 year of call center experience is required • A dedicated workspace with no distractions is required • Intermediate proficiency in Microsoft Outlook • Strong organization skills, written, and verbal communication skills • Ability to remain calm and helpful even when dealing with difficult situations • Foster teamwork and partnership with cross-functional departments to resolve issues and improve customer experience • Computer literacy and ability to manage multiple applications simultaneously. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $30k-34k yearly est. Auto-Apply 1d ago
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  • Sales Representative, Inbound Remote

    Liberty Mutual 4.5company rating

    Columbus, OH jobs

    Apply Today - Classes Start February 2026! Are you prepared to embark on a fulfilling career in insurance sales? We invite enthusiastic, people-oriented candidates to submit their applications early for our Inside Sales Representative training programs starting in February 2026. Key Date: * Unlicensed Class Begins: February 23, 2026 * Licensed Class Begins: March 9, 2026 As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one. Plus, you'll enjoy: Generous earning potential Paid licensing and training opportunities Comprehensive benefits Flexible work arrangements Strong work-life balance And more! Why Liberty Mutual? Pay Details: * Starting base salary is $45K with opportunity for growth. * Average earnings range from $55K-$75K through a combination of base salary and generous commission. * Top Performing Agents in their second year and onward, can earn up to $85k+. Our Sales Representative, Inbound Remote position is available for candidates based in the state of Pennsylvania, Virginia, Michigan, Maryland, New Hampshire, Ohio & Kentucky. Applicants must reside within these specified locations to be considered for this role. Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one. Job Details As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders. You'd be a great fit if you are: A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! * Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. * Comprehensive medical benefits from Day 1. * No cold calls, all incoming warm leads. * Opportunities for rewards and recognition. * Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. * All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet service. Qualifications * 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. * Strong, engaging interpersonal and persuasion skills needed to close sales. * Ability to communicate well to both prospects and customers. * Excellent analytical, decision-making and organizational skills. * Strong typing capabilities and PC proficiency. * Property and Casualty License required after hire. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $55k-75k yearly Auto-Apply 19h ago
  • Quality Care Member Advocate

    Centene 4.5company rating

    Remote

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Location: Position in hybrid and will include field visits. Candidate must reside in New York. Prefer candidate to live in/around Upstate New York. *Full time position includes 37.5 hours Position Purpose: The Community Quality Liaison serves as a vital link between members and the healthcare system, focusing on improving health outcomes by identifying and closing care gaps. This role emphasizes community engagement, member education, and collaboration with providers and internal teams to ensure members receive timely, appropriate care and support. Conduct outreach to members in the community to identify care gaps and connect them with appropriate healthcare services and resources. Perform home visits or community-based assessments to evaluate member needs and identify social determinants of health that may prevent members from accessing preventive or follow-up care, and facilitate care coordination. Serve as a member advocate by helping individuals navigate complex healthcare and social service systems. Assist with scheduling appointments, understanding care plans, and accessing benefits or entitlements, ensuring members receive the support needed to close care gaps and maintain continuity of care Collaborate with providers to share quality performance data (e.g., HEDIS, CAHPS) and support improvement initiatives. Educate members on preventive care, chronic condition management, and available community resources. Document member interactions, care gap closures, and referrals in the appropriate systems. Partner with internal departments (e.g., Quality, Care Management, Provider Relations) to align efforts and improve member outcomes. Monitor and report on outreach effectiveness and care gap closure metrics. Maintain compliance with state and federal regulations and organizational policies. Participate in seasonal campaigns and quality initiatives to improve member engagement and health outcomes. Serve as a community ambassador, building relationships with local organizations and stakeholders. Performs other duties as assigned. Complies with all policies and standards. Education/Experience: Bachelor's Degree Social Work, Public Health, Nursing, or related field; or equivalent experience required 2+ years In community health or healthcare quality required Experience working with health plan members and navigating community resources required Familiarity with Medicaid / Medicare programs and quality measures (e.g., HEDIS) required Strong communication and interpersonal skills Licenses/Certifications: LCSW- License Clinical Social Worker preferred Location: Position in hybrid and will include field visits. Candidate must reside in New York. Prefer candidate to live in/around Upstate New York. Pay Range: $27.02 - $48.55 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
    $32k-47k yearly est. Auto-Apply 7d ago
  • Sales Representative, Inbound Remote

    Liberty Mutual 4.5company rating

    Cleveland, OH jobs

    Apply Today - Classes Start February 2026! Are you prepared to embark on a fulfilling career in insurance sales? We invite enthusiastic, people-oriented candidates to submit their applications early for our Inside Sales Representative training programs starting in February 2026. Key Date: * Unlicensed Class Begins: February 23, 2026 * Licensed Class Begins: March 9, 2026 As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one. Plus, you'll enjoy: Generous earning potential Paid licensing and training opportunities Comprehensive benefits Flexible work arrangements Strong work-life balance And more! Why Liberty Mutual? Pay Details: * Starting base salary is $45K with opportunity for growth. * Average earnings range from $55K-$75K through a combination of base salary and generous commission. * Top Performing Agents in their second year and onward, can earn up to $85k+. Our Sales Representative, Inbound Remote position is available for candidates based in the state of Pennsylvania, Virginia, Michigan, Maryland, New Hampshire, Ohio & Kentucky. Applicants must reside within these specified locations to be considered for this role. Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one. Job Details As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders. You'd be a great fit if you are: A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! * Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. * Comprehensive medical benefits from Day 1. * No cold calls, all incoming warm leads. * Opportunities for rewards and recognition. * Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. * All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet service. Qualifications * 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. * Strong, engaging interpersonal and persuasion skills needed to close sales. * Ability to communicate well to both prospects and customers. * Excellent analytical, decision-making and organizational skills. * Strong typing capabilities and PC proficiency. * Property and Casualty License required after hire. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $55k-75k yearly Auto-Apply 19h ago
  • Sales Representative, Inbound Remote

    Liberty Mutual 4.5company rating

    Toledo, OH jobs

    Apply Today - Classes Start February 2026! Are you prepared to embark on a fulfilling career in insurance sales? We invite enthusiastic, people-oriented candidates to submit their applications early for our Inside Sales Representative training programs starting in February 2026. Key Date: * Unlicensed Class Begins: February 23, 2026 * Licensed Class Begins: March 9, 2026 As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one. Plus, you'll enjoy: Generous earning potential Paid licensing and training opportunities Comprehensive benefits Flexible work arrangements Strong work-life balance And more! Why Liberty Mutual? Pay Details: * Starting base salary is $45K with opportunity for growth. * Average earnings range from $55K-$75K through a combination of base salary and generous commission. * Top Performing Agents in their second year and onward, can earn up to $85k+. Our Sales Representative, Inbound Remote position is available for candidates based in the state of Pennsylvania, Virginia, Michigan, Maryland, New Hampshire, Ohio & Kentucky. Applicants must reside within these specified locations to be considered for this role. Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one. Job Details As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders. You'd be a great fit if you are: A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! * Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. * Comprehensive medical benefits from Day 1. * No cold calls, all incoming warm leads. * Opportunities for rewards and recognition. * Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. * All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet service. Qualifications * 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. * Strong, engaging interpersonal and persuasion skills needed to close sales. * Ability to communicate well to both prospects and customers. * Excellent analytical, decision-making and organizational skills. * Strong typing capabilities and PC proficiency. * Property and Casualty License required after hire. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $55k-75k yearly Auto-Apply 19h ago
  • Sales Representative, Inbound Remote

    Liberty Mutual 4.5company rating

    Cincinnati, OH jobs

    Apply Today - Classes Start February 2026! Are you prepared to embark on a fulfilling career in insurance sales? We invite enthusiastic, people-oriented candidates to submit their applications early for our Inside Sales Representative training programs starting in February 2026. Key Date: * Unlicensed Class Begins: February 23, 2026 * Licensed Class Begins: March 9, 2026 As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one. Plus, you'll enjoy: Generous earning potential Paid licensing and training opportunities Comprehensive benefits Flexible work arrangements Strong work-life balance And more! Why Liberty Mutual? Pay Details: * Starting base salary is $45K with opportunity for growth. * Average earnings range from $55K-$75K through a combination of base salary and generous commission. * Top Performing Agents in their second year and onward, can earn up to $85k+. Our Sales Representative, Inbound Remote position is available for candidates based in the state of Pennsylvania, Virginia, Michigan, Maryland, New Hampshire, Ohio & Kentucky. Applicants must reside within these specified locations to be considered for this role. Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one. Job Details As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders. You'd be a great fit if you are: A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! * Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. * Comprehensive medical benefits from Day 1. * No cold calls, all incoming warm leads. * Opportunities for rewards and recognition. * Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. * All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet service. Qualifications * 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. * Strong, engaging interpersonal and persuasion skills needed to close sales. * Ability to communicate well to both prospects and customers. * Excellent analytical, decision-making and organizational skills. * Strong typing capabilities and PC proficiency. * Property and Casualty License required after hire. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $55k-75k yearly Auto-Apply 19h ago
  • Life Claims - Associate Customer Service Representative

    Cincinnati Financial Corporation 4.4company rating

    Fairfield, OH jobs

    Make a difference with a career in insurance At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person. If you're ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Build your future with us Our Life Claims department is currently seeking an Associate Customer Service Representative to provide excellent claims and customer service support to beneficiaries, claim processors and other departments. You will communicate and correspond with policyholders, agents, claimants, attorneys and others to provide information needed to support claim processing and claim resolution. Salary: The pay range for this position is $18.50-19.50 hourly. The pay determination is based on the applicant's education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance Be ready to: * answer telephone inquiries regarding new, pending and settled claims * communicate with policyholders, claimants, beneficiaries, and others regarding claim requirements or claim status * prepare and mail letters to claimants * verify data and enter information into policy administration system * validate reinsurance information and notify reinsurers of new claims * refer claim related questions, where appropriate, to claim processors * distribute mail and create and assign tasks to claim processors * manage lost policy searches received via email and mail * order medical records for life and disability claims * pay medical and legal expenses for claims Be equipped with: * exceptional verbal and written communication skills * competency in Microsoft Office software * ability to work independently * ability to effectively manage time and meet deadlines * capable of working with and supporting claim processors and team members * strong attention to detail * customer service knowledge * willingness to pursue industry designations Bring education and experience from: * a high school diploma * experience with LifePro (preferred) * life insurance, annuity and disability product knowledge (preferred) Enhance your talents Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional - all while enjoying a meaningful career. Enjoy benefits and amenities Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Embrace a diverse team As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.
    $18.5-19.5 hourly 6d ago
  • Customer Care Representative Advantage P&C License Required; Sign on bonus!

    Farmers Insurance Group 4.4company rating

    Remote

    We are Farmers! We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers. Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture! To learn more about our high-performance culture and open opportunities, check out ********************************* and be sure to follow us on Instagram, LinkedIn, and TikTok. Job Details MUST CURRENTLY HAVE AN ACTIVE PRODUCER/AGENT PROPERTY & CASUALTY LICENSE * Licensed start date: Tuesday, February 17th, 2026 * Location: The role is fully remote. * You will need to provide a quiet, distraction-free environment and high-speed internet. * Training Hours: * EST: Monday-Friday 10:30am-7:00pm * CST: Monday-Friday 9:30am-6:00pm * MST: Monday-Friday 8:30am-5:00pm * Shift hours: Monday-Friday 9:30am-6:00pm CST * Starting Hourly Rate: The pay for the role is $22.31 up to $23.74 per hour and is solely based on location. Essential Job Functions * Although this position is fully remote, it operates within a highly structured environment that requires you be fully present and engaged. This includes designated start and end times, scheduled lunch and break periods. * Assists internal and external customers with moderately complex issues related to insurance matters. Delivers exceptional service while proactively seeking feasible solutions within compliance and legal requirements. Communicates with customers via multiple channels while navigating multiple systems and platforms * Receives and responds to inquiries related to insurance matters. Interacts with customers, agents, and others to resolve moderately complex issues regarding policy provisions and conditions. Evaluates and interprets policy information within prescribed authority limits. * Accesses account information and communicates while working in multiple systems. Uses account information, deep product knowledge, and knowledge of compliance or legal requirements to make appropriate recommendations or decisions. Documents customer interactions and outcomes thoroughly in system. Escalates unresolved issues requiring advanced support for further resolution. * Builds knowledge and acumen through self-directed learning. Stays informed about underwriting and policy guidelines and other updates including compliance and legal requirements. Helps maintain department knowledge resources to keep them current. Performs other duties as assigned. * Actively listens to customer concerns to identify trends or patterns. Recognizes opportunities for process improvement and makes recommendations to leadership. * Partners with various departments including Policy Support, Claims and Underwriting to respond to customer inquiries. May work with external vendors to further address customer needs. * Adheres to assigned, tightly regulated schedule and follows procedures for requesting time off. Experience Requirements * Minimum of 1-3 years customer service. * 1 year of experience in call center environment, insurance, sales or related field preferred. * Experience providing customer support within a high-volume, complex environment preferred. * Strong technical aptitude: * Intermediate computer skills with ability to navigate multiple systems simultaneously. * Able to troubleshoot basic issues with equipment such as headset, internet, and connectivity. * Experience with Microsoft Office suite of tools preferred. Education Requirements * High School Diploma or equivalent required. * Other: Property and Casualty license will be required for this role. Licensing exam must be obtained within a designated number of attempts or testing window in the state(s) in which the license is acquired. Additional Qualification * Call center/agency experience * Demonstrated customer service skills * Strong verbal communication and listening skills * Demonstrated written communication skills * Demonstrated analytical skills * Demonstrated problem solving skills * Demonstrates excellent judgment and decision making skills * Friendly and service-oriented * Maintains a high degree of professionalism * Excellent organizational skills * Highly thorough and dependable * Possesses flexibility to work in a fast paced, dynamic environment * Basic computer skills with ability to navigate multiple systems simultaneously. * Able to troubleshoot basic issues with equipment such as headset, internet, and connectivity. Physical Environment This role, whether performed virtually or in an office setting, operates in an open office working environment which will include normal and customary distractions, noise, and interruptions. Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (e.g. others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift. Benefits * Farmers offers a competitive salary commensurate with experience, qualifications and location. o CO Only: $21.45 - $33.48 * Medical * Dental * Vision * Health Savings and Flexible Spending Accounts * Life Insurance * Paid Time Off * For more information, review "What we offer" on ************************************************ Job Location(s): R_US - United States Workplace: Remote Salary Grade: Grade 30 Hiring Manager: Kimberly O'Loughlin Recruiter Name: Julie Slunjski Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly. Want to learn more about our culture & opportunities? Check out ********************************* and be sure to follow us on Instagram, LinkedIn, and TikTok.
    $22.3-23.7 hourly 4d ago
  • Manager, Care Advocate

    Unitedhealth Group Inc. 4.6company rating

    San Diego, CA jobs

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Crisis Line Supervisor plays a critical leadership role in ensuring the effective operation of a 24/7 crisis intervention service. This position is responsible for overseeing the daily activities of crisis line staff and volunteers, providing clinical supervision, ensuring adherence to protocols, and maintaining a high standard of care for individuals in emotional distress or experiencing a mental health crisis. The Supervisor supports a trauma-informed, client-centered approach, offering guidance during high-risk situations, debriefing after difficult calls, and fostering a supportive and collaborative team environment. This role also involves training new staff, monitoring performance, and contributing to the continuous improvement of crisis services. Manages activities of a specific team of Intake Counselors or Care Advocate Clinicians organized by primary shifts. Supervise routine performance and communicates pertinent information to team members. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. The hours for this role is Saturday 9pm - 7:30am and Sunday through Tuesday 6pm - 4:30am. Primary Responsibilities: * Manages daily operations for afterhours, including weekends * Meets monthly and/or as needed with Intake Counselors or Access Clinicians * Monitors and oversees telephone, text, and chat queues, monitors the flow and triage of contacts * Maintains up-to-date policies and procedures to help the efficiency of the line * Disperses current information for team regarding new clinical requirements, procedures, policies, etc. * Actively participates in training and hiring of new staff * Assist in recruitment, onboarding, and training of new crisis line personnel * Maintain accurate documentation and reports related to call activity and staff performance * Collaborate with leadership to enhance service delivery and implement improvements * Conduct regular debriefings, groups and supervision sessions to support staff well-being * Performs telephone intakes, inputs clinical information into case management system * Provides Access Manager with feedback about team members for use in supervision and evaluation * Serves as a liaison with other departments * Available to staff to assist with client calls, texts, and chats requiring additional customer service or clinical expertise * Accesses and use electronic databases for the recording of clinical information * Participates in quality assurance initiatives and data reporting * Adapt to changes and maintain flexibility as processes and policies are implemented to ensure compliance and quality standards are met You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * Master's Degree or Doctorate within human services such as psychology, sociology or equivalent * Active and clear California License: Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW), Registered Nurse (RN), Psychologist and/or LPC. A licensed professional cannot be on probation and/or no pending corrective actions * 2+ years of post graduate degree providing direct clinical services: psychosocial assessments, individual therapy, substance use drug/alcohol treatment, case consultation with multidisciplinary team; case management; developing treatment plans with short/long-term goals; maintain confidential files; in-service training and discharge planning * Experience working with diverse multi-ethnic/socioeconomic populations; myriads of psychological disorders and addictions * Solid knowledge of suicide prevention, trauma-informed care, and crisis de-escalation techniques * Proven to meet all requirements for Care Advocate * Demonstrates excellent communication skills, ability to give feedback and provide leadership to a varied staff Proven willingness to maintain contact, monitor performance, and direct operations with a designated set of employees * Proven excellent communication, organization, and problem-solving skills * Proven ability to remain calm and effective under pressure * Must be available 24/7 * All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
    $40k-56k yearly est. 2d ago
  • Customer Service Representative

    Allstate Insurance Agency-Dimetrius Hatcher 4.6company rating

    Durham, NC jobs

    The Personal Lines Producer at D. Hatcher & Associates, Allstate is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales. Benefits/Perks: For the right high-performing candidate who meets quotas, there is a potential for work-from-home flexibility Excellent career path and mostly recession-proof industry Base pay plus commissions (based on minimum production requirement) Bonuses Paid Time Off Professional Development Job Stability in a growing industry We'll reimburse you for the Property and Casualty Responsibilities: Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication. Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support. Anticipate, respond to, and follow up on all existing client needs. Actively prospect, round accounts, and solicit increases in existing client coverage as well as network for new clients, including win backs. Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates. Foster and maintain excellent relationships with customers and prospects through regular follow up, timely quotations, and general account support. Support and prepare clients for renewal and retention, and maintain strong client relationships. Anticipate, respond to, and follow up on all existing client needs. Requirements: Possess a valid drivers license and a source of reliable transportation. You must be willing to obtain an Insurance license. About our Agency I have over 20 years of Insurance experience and am looking to grow.
    $33k-38k yearly est. 15d ago
  • Remote Licensed Insurance Customer Service Rep

    Allstate-Arizona Integrity Insurance 4.6company rating

    Gilbert, AZ jobs

    Job Description Join our team at Allstate - Arizona Integrity Insurance, where your passion for helping others and providing excellent customer service can truly shine. As a Fully Remote Licensed Insurance Customer Service Representative, you'll be the face of our company, building strong, trustworthy relationships with our clients. We take pride in our community-focused approach, ensuring that each of our clients feels valued and heard. In this fully-remote role, you'll provide personalized assistance to policyholders, handling their queries and enhancing their experience with us. You'll have the opportunity to collaborate closely with an enthusiastic team dedicated to making a difference. Your positive impact will be felt as you help clients navigate their insurance needs in a professional yet inviting environment. Base pay of $50,000 - $70,000 per year, depending on experience Work from home (fully remote) Paid time off (PTO) and paid holidays 401(K) retirement plan Professional mentorship and growth opportunities Let's make a positive impact together at Allstate - Arizona Integrity Insurance! Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Mon-Fri Schedule 401(k) retirement plan Hands on Training Professional Development Mentorship Responsibilities Client Assistance: Provide exceptional customer service to clients by addressing inquiries and resolving issues in a timely manner. Policy Administration: Assist clients with policy modifications, renewals, and cancellations, ensuring all changes are accurately documented. Claims Support: Guide clients through the claims process, providing necessary advice and support to facilitate a smooth experience. Relationship Management: Develop and maintain positive relationships with clients to foster loyalty and encourage repeat business. Communication: Effectively communicate policy details and coverage options to clients, ensuring they have a clear understanding of their insurance needs. Compliance: Adhere to all company policies, procedures, and regulations, ensuring all customer interactions meet or exceed quality and compliance standards. Requirements Licensing: An Active Property & Casualty Insurance License is required. Experience: A minimum of one year in an insurance customer service role is required, demonstrating capability in policyholder interactions. Experience: Must have previous Allstate experience. Communication Skills: Strong interpersonal skills with the ability to convey complex information clearly and persuasively to customers. Problem-Solving: Proficient at resolving client issues efficiently while maintaining a positive client experience. Organizational Skills: Ability to manage multiple tasks and priorities within deadlines, ensuring all client needs are addressed timely. Attention to Detail: Ensures accuracy and thoroughness in policy maintenance and updates. Team-Oriented: Works collaboratively within a team to uphold company standards and ensure client satisfaction. Product Knowledge: Comprehensive understanding of insurance products and services to support sells and customer inquiries effectively.
    $50k-70k yearly 21d ago
  • Remote Licensed Customer Service Representative

    Liberty Mutual 4.5company rating

    Remote

    Join Our Team as a Remote Experienced and Licensed Customer Service Representative! Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division of Personal Lines products, plans and programs. Independently solve problems relating to policies within scope and escalate others as appropriate. Identifies, analyzes, and owns customer policy needs to ensure high customer satisfaction, growth and retention of business. Training: Paid training is Monday - Friday, 9:00am - 5:30pm EST (full time). Training is a critical component to your success, and that success starts with reliable attendance. Attendance and active engagement during training is mandatory for success in this role. Shift: After onboarding and training is complete, go-forward shifts will have a start time between 11:30 am - 1:30 pm EST with a weekend rotation. One weekend day (Saturday or Sunday) will be required with an alternate day off mid-week when working the weekend. Work Location: All equipment is provided. However, to work from home you must have dependable, wired internet connectivity with an upload speed of at least 5Mbps and a download speed of at least 25Mbps along with a quiet, secure, distraction free place to work. This position is fully remote. License: Active P&C Producers insurance license REQUIRED. Responsibilities: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer. Listen to customers' requests and inquiries. Works to retain policyholders who inquire about canceling auto policies through open listening, negotiating, and policy review of customer issues. Uses de-escalation tactics and when necessary, escalates to appropriate team. Processes policyholder transactions accurately and within Customer Response Center established time standards. Interprets policy contracts to insured based on expert knowledge of personal lines auto products. Identifies, understands and interprets customer needs to implement resolutions and makes recommendations for coverage enhancements. Understands aspects of billing systems as it pertains to policy coverage. Identifies and communicates transactions and impacts to policy premium. Evaluates and makes decisions regarding exceptions to payment plan and fees. Manages and utilizes time effectively to ensure the department meets required service levels for improved customer satisfaction results. Proficiently utilizes on-line reference materials relating to auto policies to provide confident, accurate, and efficient service. Develops and maintains product, procedural and technical systems knowledge. Completes licensing and continuing education requirements. Utilizes technical systems, effectively and efficiently, including desktop, call center specific phone systems and has required internet connectivity. Performs additional duties as assigned. Qualifications Associates degree or 1+ year Insurance experience preferred. 2 years'+ related Customer Service experience is required. Ability to review, record and organize written data from a variety of sources with no prescribed format is essential. Excellent communication and interpersonal skills are required. P&C Producers insurance license required. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco We can recommend jobs specifically for you! Click here to get started.
    $30k-36k yearly est. Auto-Apply 10d ago
  • Remote Licensed Customer Service Representative

    Liberty Mutual 4.5company rating

    Remote

    Join Our Team as a Remote Experienced and Licensed Customer Service Representative! Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division of Personal Lines products, plans and programs. Independently solve problems relating to policies within scope and escalate others as appropriate. Identifies, analyzes, and owns customer policy needs to ensure high customer satisfaction, growth and retention of business. Training: Paid training is Monday - Friday, 9:00am - 5:30pm EST (full time). Training is a critical component to your success, and that success starts with reliable attendance. Attendance and active engagement during training is mandatory for success in this role. Shift: After onboarding and training is complete, go-forward shifts will have a start time between 11:30 am - 1:30 pm EST with a weekend rotation. One weekend day (Saturday or Sunday) will be required with an alternate day off mid-week when working the weekend. Work Location: All equipment is provided. However, to work from home you must have dependable, wired internet connectivity with an upload speed of at least 5Mbps and a download speed of at least 25Mbps along with a quiet, secure, distraction free place to work. This position is fully remote. License: Active P&C Producers insurance license REQUIRED. Responsibilities: * Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. * Builds rapport with each customer. * Listen to customers' requests and inquiries. * Works to retain policyholders who inquire about canceling auto policies through open listening, negotiating, and policy review of customer issues. * Uses de-escalation tactics and when necessary, escalates to appropriate team. * Processes policyholder transactions accurately and within Customer Response Center established time standards. * Interprets policy contracts to insured based on expert knowledge of personal lines auto products. * Identifies, understands and interprets customer needs to implement resolutions and makes recommendations for coverage enhancements. * Understands aspects of billing systems as it pertains to policy coverage. * Identifies and communicates transactions and impacts to policy premium. * Evaluates and makes decisions regarding exceptions to payment plan and fees. * Manages and utilizes time effectively to ensure the department meets required service levels for improved customer satisfaction results. * Proficiently utilizes on-line reference materials relating to auto policies to provide confident, accurate, and efficient service. * Develops and maintains product, procedural and technical systems knowledge. * Completes licensing and continuing education requirements. * Utilizes technical systems, effectively and efficiently, including desktop, call center specific phone systems and has required internet connectivity. * Performs additional duties as assigned. Qualifications * Associates degree or 1+ year Insurance experience preferred. * 2 years'+ related Customer Service experience is required. * Ability to review, record and organize written data from a variety of sources with no prescribed format is essential. * Excellent communication and interpersonal skills are required. * P&C Producers insurance license required. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $30k-36k yearly est. Auto-Apply 9d ago
  • Category Management Advisor- Professional Services

    Cigna 4.6company rating

    Customer service representative job at Cigna

    The Category Management Advisor is responsible for procuring consulting and professional services for the Information Technology organization. This role partners with leading technology consulting firms to support multiple lines of business. The advisor manages competitive sourcing processes and guides stakeholders in selecting the most suitable suppliers and solutions to meet business objectives. Success in this position requires expertise in navigating dynamic requirements aligned with strategic business and IT goals. The advisor must be adept at engaging suppliers and influencing stakeholders across various management levels to achieve optimal outcomes. Key Responsibilities * Draft, redline, and negotiate master service agreements (MSAs) and statements of work (SOWs) with robust information protection provisions. * Negotiate and execute MSAs with technology service providers, ensuring compliance with Cigna's contractual standards to minimize corporate risk. * Establish and maintain supplier performance measurement and reporting mechanisms. * Analyze business requirements, supplier relationships, and processes to enhance performance and deliver greater value. * Recommend sourcing strategies, process improvements, and supplier relationship models for enterprise-wide adoption. * Evaluate supplier market rates and historical cost trends to negotiate consulting rate cards and role definitions. * Develop timelines and coordinate cross-functional teams to implement sourcing strategies and initiatives. * Oversee day-to-day execution of sourcing and contracting processes, leveraging subject matter experts as needed. * Collaborate with business stakeholders to develop RFPs and supplier evaluation tools. * Formulate negotiation strategies, including detailed financial analyses to benchmark costs against market standards. * Lead negotiations in partnership with business teams and Supply Chain Management leadership. * Monitor and report progress against sourcing objectives and performance metrics. Qualifications * Bachelor's degree strongly preferred, ideally in Business, Supply Chain, Information Technology, or a related field. * Proficiency with SAP Ariba (or similar source-to-pay and contracting platforms) and Oracle financial systems; experience with Icertis or other contract lifecycle tools is a plus. * Exceptional communication, facilitation, and leadership skills with the ability to influence and motivate cross-functional teams. * Strong organizational and time management skills with attention to detail. * Advanced analytical skills and financial acumen. * Proven ability to solve complex problems and make sound decisions in dynamic, fast-paced environments. * Skilled in articulating solutions to senior executives and driving alignment on strategic initiatives. * Demonstrated ability to apply fact-based negotiation principles and perform total cost analyses to support ROI decisions. * Expertise in market and industry analysis, including cost structures and strategic implications of industry trends. * Commitment to enterprise vision, values, and goals. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $27k-35k yearly est. Auto-Apply 22d ago
  • Customer Service Rep.

    Farmers Insurance In The Pointes 4.4company rating

    Parma, OH jobs

    Looking for a new career or a great internship to build your resume ? Look to Farmers and the Hoag Agency The ideal candidate is a self-starter, and exhibits excellent interpersonal skills to handle client's needs - in person or over the phone. Attention to detail, follow-through and eagerness to market our products are very important in handling daily activities around the office. Good organizational skills and an ability to prioritize are a must. This position has the potential to develop into a rewarding career in insurance, with unlimited possibilities. Pay is based on experience. What The Hoag Agency Offers? Unlimited potential and growth Great resume building internship for a college student. (We will work with you to get college credits from your university) Paid Training and Licensing Flexible schedule Competitive pay for experienced candidates, especially those already holding an insurance license Send resume to khoag@farmers agent.com. Founded in 1928, Farmer's Group, Inc. has grown into the country's third largest home and auto insurance carrier as well as a top specialty product carrier in the United States! Recognized by Corporate Exchange USA & Training Magazine as the #1 Corporate Training Program in America, we're proud to produce some of the finest Agents in the industry. Job Description Determine client requirements and expectations in order to help the client identify specific products and solutions Cross-sell/up-sell products to existing clients Keep records of client interactions and transactions Assist in annual review process by contacting clients and preparing personalized customer coverage recommendations based on clients' needs General customer service duties Qualifications Become licensed in Property & Casualty Insurance Confirmed High School Diploma or GED Certificate Attention to Detail/Organization Strong written/verbal communication skills Basic PC skills Strong analytical capability Conflict resolution skills Additional Information All your information will be kept confidential according to EEO guidelines.
    $33k-38k yearly est. 1d ago
  • Inside Sales Representative II

    Centene 4.5company rating

    Remote

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Prospect and establish new account relationships with physicians' office, nursing agencies, hospitals, community based organizations and various clients over the telephone. Perform outreach to potential clients regarding business unit services and programs, such as referral processing, patient adherence management, and proactive communication regarding patient referrals. Distribute sales leads to Physician Sales, log and follow-up on distributed leads. Identify and develop marketing strategy for key accounts. Monitor all referrals as they traverse through operational stages through final delivery to the patient. Develop and maintain relationships with clients ensuring alignment with marketing strategies. Prepare and complete proper administrative records and sales reports, Analyze prescriber data to target potential accounts. Determine customer needs and communicate needs to operations while managing the operational relationships to fully service the client. Attend routine patient care conferences and professional in-services to ensure continuance of new products and strategies. Education/Experience: High school diploma or equivalent. 4+ years of medical sales or telemarketing experience. Strong prospecting and cold calling experience.Pay Range: $19.43 - $32.98 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
    $19.4-33 hourly Auto-Apply 4d ago
  • Licensed Inside Sales Representative (Remote - Home Based Work)

    Allstate 4.6company rating

    South Portland, ME jobs

    At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Allstate's sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life's uncertainties so they can realize their hopes and dreams. As a full-time Inside Sales Representative, you will: * Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more. * Use your insurance expertise to uncover customer needs, identify coverage gaps, and recommend tailored solutions from Allstate products and products within the Allstate family of companies. * Convert warm leads into customers using a proven consultative sales strategy - no cold calling required. * Work from home to drive sales growth while delivering an exceptional, customer-first experience. Compensation & Benefits * Target Total Compensation: $49,400 - $74,100 per year (Base Pay + Uncapped Performance-Based Incentives). Incentives are based on productivity and are not guaranteed. Payments are governed by the terms of the applicable sales bonus plan, which is subject to change at Allstate's discretion. * Base Pay: $17.50 per hour * Sign-On Bonus: $3,000 for licensed external candidates; paid after 90 days of employment * Must complete licensing prior to hire or bring an active Property & Casualty or Personal Lines license before start date. Full suite of employee benefits starting day one, including: * Health, dental, and vision insurance * 401(k) with company match and pension plan * Tuition reimbursement and career development * Wellness programs Additional Benefits * Paid training from day one (classroom and hands-on) * Licensing support: study materials, exam reimbursement, and assistance * Monthly internet stipend * Home office equipment provided by Allstate Why Join Allstate * No Prospecting: Warm leads delivered directly to you * Career Growth: Develop your skills within a dynamic, supportive Fortune 100 company * Supportive Culture: Learn from best-in-class leaders and motivated teammates * Trusted Brand: Be part of a company with 90+ years of industry experience * Diverse & Reputable Product Suite: Sell from a wide portfolio that meets every customer's needs Requirements * At least 1 year of experience in sales or customer service (with a sales focus) * Active Personal Lines or Property & Casualty license in your state of residence (preferred) * If unlicensed, willingness to obtain a Personal Lines or Property & Casualty license with Allstate's support * High school diploma or GED required * Reliable high-speed internet with wired connection (Ethernet) * Dedicated, distraction-free home workspace (equipment provided) * Comfortable working evenings and weekends * Receptive to feedback and performance coaching * Strong communication, critical thinking, and multitasking skills * Competitive, highly self-motivated and enjoys being rewarded for your efforts * Able to work independently and hold yourself accountable for your performance * Ability to navigate multiple computer systems simultaneously This position is only available within the US, but not currently available for Puerto Rico, California, New York, Alaska, Hawaii, or Washington state residents. Candidates who reside in locations where the local minimum wage exceeds the base pay for this position are also not eligible for consideration. This is due to compliance with wage regulations and internal compensation practices. DS01 Skills Customer Centricity, Customer Insights, Customer Sales, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented, Sales, Sales Operations, Strategic Selling Compensation Target Total Compensation: $49,400 - $74,100 per year (Base Pay + Uncapped Performance-Based Incentives). Incentives are based on productivity and are not guaranteed. Payments are governed by the terms of the applicable sales bonus plan, which is subject to change at Allstate's discretion. Base Pay: $17.50 per hour The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click "here" for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click "here" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the "EEO Know Your Rights" poster click "here". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click "here". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
    $49.4k-74.1k yearly Auto-Apply 60d+ ago
  • Licensed Inside Sales Representative (Remote - Home Based Work)

    Allstate 4.6company rating

    Cincinnati, OH jobs

    At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Allstate's sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life's uncertainties so they can realize their hopes and dreams. As a full-time Inside Sales Representative, you will: Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more. Use your insurance expertise to uncover customer needs, identify coverage gaps, and recommend tailored solutions from Allstate products and products within the Allstate family of companies. Convert warm leads into customers using a proven consultative sales strategy - no cold calling required. Work from home to drive sales growth while delivering an exceptional, customer-first experience. Compensation & Benefits Target Total Compensation: $49,400 - $74,100 per year (Base Pay + Uncapped Performance-Based Incentives). Incentives are based on productivity and are not guaranteed. Payments are governed by the terms of the applicable sales bonus plan, which is subject to change at Allstate's discretion. Base Pay: $17.50 per hour Sign-On Bonus: $3,000 for licensed external candidates; paid after 90 days of employment Must complete licensing prior to hire or bring an active Property & Casualty or Personal Lines license before start date. Full suite of employee benefits starting day one, including: Health, dental, and vision insurance 401(k) with company match and pension plan Tuition reimbursement and career development Wellness programs Additional Benefits Paid training from day one (classroom and hands-on) Licensing support: study materials, exam reimbursement, and assistance Monthly internet stipend Home office equipment provided by Allstate Why Join Allstate No Prospecting: Warm leads delivered directly to you Career Growth: Develop your skills within a dynamic, supportive Fortune 100 company Supportive Culture: Learn from best-in-class leaders and motivated teammates Trusted Brand: Be part of a company with 90+ years of industry experience Diverse & Reputable Product Suite: Sell from a wide portfolio that meets every customer's needs Requirements At least 1 year of experience in sales or customer service (with a sales focus) Active Personal Lines or Property & Casualty license in your state of residence (preferred) If unlicensed, willingness to obtain a Personal Lines or Property & Casualty license with Allstate's support High school diploma or GED required Reliable high-speed internet with wired connection (Ethernet) Dedicated, distraction-free home workspace (equipment provided) Comfortable working evenings and weekends Receptive to feedback and performance coaching Strong communication, critical thinking, and multitasking skills Competitive, highly self-motivated and enjoys being rewarded for your efforts Able to work independently and hold yourself accountable for your performance Ability to navigate multiple computer systems simultaneously This position is only available within the US, but not currently available for Puerto Rico, California, New York, Alaska, Hawaii, or Washington state residents. Candidates who reside in locations where the local minimum wage exceeds the base pay for this position are also not eligible for consideration. This is due to compliance with wage regulations and internal compensation practices. DS01 Skills Customer Centricity, Customer Insights, Customer Sales, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented, Sales, Sales Operations, Strategic Selling Compensation Target Total Compensation: $49,400 - $74,100 per year (Base Pay + Uncapped Performance-Based Incentives). Incentives are based on productivity and are not guaranteed. Payments are governed by the terms of the applicable sales bonus plan, which is subject to change at Allstate's discretion. Base Pay: $17.50 per hour The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
    $49.4k-74.1k yearly Auto-Apply 60d+ ago
  • Licensed Inside Sales Representative (Remote - Home Based Work)

    Allstate 4.6company rating

    Remote

    At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Licensed Inside Sales Representative is responsible for driving sales growth for the organization through inbound and outbound modes of interaction. The representative is responsible for using strong sales skills to deliver a proven sales method that uncovers customer needs, identifies gaps in coverage, recommends solutions to fully protect customers, all while building a case to positively influence the decision to purchase Allstate's products and products within the Allstate family of companies, including other Allstate-owned brands. The representatives will be evaluated based on sales production, time management, quality of business produced, and strict adherence to company and industry rules, regulations, and processes that protect Allstate and its customers. Work from home to drive sales growth for the organization by connecting with interested prospective customers via inbound and outbound calls, live chat, SMS, etc. You will use your insurance expertise by uncovering the prospect's needs, identifying gaps in coverage, recommending solutions from across a broad product portfolio of Allstate and Allstate owned brands, and converting them into customers using a proven sales strategy. You will utilize your Personal Lines or Property & Casualty Lines license or obtain your license with Allstate's licensing assistance and reimbursement of licensing exam and fees upon approval Compensation & Benefits Base Pay: $17.50 per hour Target Total Compensation: $49,400 - $74,100 per year (Base Pay + Uncapped Performance-Based Incentives). Incentives are based on productivity and are not guaranteed. Payments are governed by the terms of the applicable sales bonus plan, which is subject to change at Allstate's discretion. Pay differentials may apply for shifts and Spanish/English bilingual Paid training for classroom and on-the-phone training from day one of employment Licensing assistance and reimbursement of licensing exam and fees upon approval Internet reimbursement Eligible for Allstate's full suite of employee benefits from day one including health insurance, pension, 401(k), tuition reimbursement, wellbeing programs and so much more. Visit AllstateGoodLife.com to learn more. *Incentive based on productivity; incentive payments are not guaranteed and are governed by the terms of the applicable commission plan which is subject to change at Allstate's discretion Earn $3,000.00 in a Sign-on Bonus for successfully completing your licensing requirements prior to hire External Applicants - Bring your license, or use the Allstate provided study material to obtain your license prior to your start date and earn a sign on bonus of $3,000 paid after 90 days of employment Job Requirements Hold an active Personal Lines or Property & Casualty License in your state of residence is highly preferred If not currently licensed, earn your Personal Lines or Property & Casualty License with Allstate's support At least 1 year of sales, customer service with a sales focus or related experience preferred Open to weekend and night hours Possess high stress tolerance and critical thinking skills Receptive to coaching and feedback Strong communication skills Ability to work independently and hold yourself accountable for your performance Able to navigate multiple computer programs at one time Reliable internet with plug-in ethernet/network cable Dedicated workspace in your home; Allstate will provide all the equipment HS Diploma or GED is required How we position you for success: We empower you to be the expert by providing you with extensive training, consistent support, and by rewarding you for your success through our attainable bonus structure. No Prospecting - As a part of the inside sales team leads are delivered directly to you Professional Development - Learn and advance within a Fortune 100 company Best-In-Class Leaders and Teams - Work alongside a team of equally ambitious and passionate colleagues, while always feeling supported and valued from the top-down Stable Recognizable Brand - Backing of a longstanding brand with over 90 years of experience setting out to transform the insurance industry Reputable Product Suite - Allstate offers a wide set of highly reputable products that everyone needs Respect & Appreciation - Join a team where diverse perspectives are respected and always welcome Work/Life Balance: Enjoy a predictable work schedule that meets yours and company needs while working from the comfort of your home Generous PTO policy Comprehensive Training: Allstate will reimburse the cost to help you study for, and earn, the appropriate resident insurance sales license We offer 5-7 weeks of paid training, based on need Ongoing training opportunities for continuous improvement You'd be a great fit if you are: Highly motivated and enjoys being rewarded for your efforts Energized by a challenge while also being able to make an impact Committed to doing what it takes to be successful in sales A strong communicator who's passionate about helping others Comfortable with navigating multiple computer programs *This position is only available within the US, but not currently available for Puerto Rico, California, New York, Alaska, Hawaii, or Washington state residents. Candidates who reside in locations where the local minimum wage exceeds the base pay for this position are also not eligible for consideration. This is due to compliance with wage regulations and internal compensation practices. DS01 Skills Customer Centricity, Customer Insights, Customer Sales, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented, Sales, Sales Operations, Strategic Selling Compensation Compensation offered for this role is $17.50 - 23.13 per hour and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
    $49.4k-74.1k yearly Auto-Apply 60d+ ago
  • Licensed Inside Sales Representative (Remote - Home Based Work)

    Allstate 4.6company rating

    Chicago, IL jobs

    At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Allstate's sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life's uncertainties so they can realize their hopes and dreams. As a full-time Inside Sales Representative, you will: Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more. Use your insurance expertise to uncover customer needs, identify coverage gaps, and recommend tailored solutions from Allstate products and products within the Allstate family of companies. Convert warm leads into customers using a proven consultative sales strategy - no cold calling required. Work from home to drive sales growth while delivering an exceptional, customer-first experience. Compensation & Benefits Target Total Compensation: $49,400 - $74,100 per year (Base Pay + Uncapped Performance-Based Incentives). Incentives are based on productivity and are not guaranteed. Payments are governed by the terms of the applicable sales bonus plan, which is subject to change at Allstate's discretion. Base Pay: $17.50 per hour Sign-On Bonus: $3,000 for licensed external candidates; paid after 90 days of employment Must complete licensing prior to hire or bring an active Property & Casualty or Personal Lines license before start date. Full suite of employee benefits starting day one, including: Health, dental, and vision insurance 401(k) with company match and pension plan Tuition reimbursement and career development Wellness programs Additional Benefits Paid training from day one (classroom and hands-on) Licensing support: study materials, exam reimbursement, and assistance Monthly internet stipend Home office equipment provided by Allstate Why Join Allstate No Prospecting: Warm leads delivered directly to you Career Growth: Develop your skills within a dynamic, supportive Fortune 100 company Supportive Culture: Learn from best-in-class leaders and motivated teammates Trusted Brand: Be part of a company with 90+ years of industry experience Diverse & Reputable Product Suite: Sell from a wide portfolio that meets every customer's needs Requirements At least 1 year of experience in sales or customer service (with a sales focus) Active Personal Lines or Property & Casualty license in your state of residence (preferred) If unlicensed, willingness to obtain a Personal Lines or Property & Casualty license with Allstate's support High school diploma or GED required Reliable high-speed internet with wired connection (Ethernet) Dedicated, distraction-free home workspace (equipment provided) Comfortable working evenings and weekends Receptive to feedback and performance coaching Strong communication, critical thinking, and multitasking skills Competitive, highly self-motivated and enjoys being rewarded for your efforts Able to work independently and hold yourself accountable for your performance Ability to navigate multiple computer systems simultaneously *This position is only available within the US, but not currently available for Puerto Rico, California, New York, Alaska, or Hawaii residents DS01 Skills Customer Centricity, Customer Insights, Customer Sales, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented, Sales, Sales Operations, Strategic Selling Compensation Target Total Compensation: $49,400 - $74,100 per year (Base Pay + Uncapped Performance-Based Incentives). Incentives are based on productivity and are not guaranteed. Payments are governed by the terms of the applicable sales bonus plan, which is subject to change at Allstate's discretion. Base Pay: $17.50 per hour The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
    $49.4k-74.1k yearly Auto-Apply 60d+ ago

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