Director of Client Services - State National
Bedford, TX job
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.
Join us and play your part in something special!
The Dir of Client Services will maintain and develop assigned client relationships to assure compliant, operational transparency between the client and the SNC enterprise. This person will also review, on a regular basis, the potential for new business opportunities with assigned clients as well as refer identified opportunities to the Senior Vice President for approval prior to submitting to the enterprise review and approval process.
Essential Functions:
* Regularly visit (on average 2 times a year) assigned clients to review status and direction of the authorized, active program(s) and promote additional business opportunity.
* Client relationship building and management at the executive level
* Develop maintain and distribute documentation for each client visit.
* Monitor and update premium projections for all clients.
* Perform diligence and implementation process for all new clients, including producing appropriate documentation for review and approval by the client.
* Review all audits for assigned clients prior to distribution to our Clients, Brokers and Reinsurers.
* Maintain familiarity with all non-assigned clients by review of documents and attendance at key meetings.
* Monitor audit process and provide support to assure that the distribution of reports meets agreed upon regulatory guidelines. Review and take appropriate action, to assure assigned clients have corrected outstanding audit findings.
* Notify Program Services management, client management and reinsurer management when a critical audit finding is identified and/or resolved
* For assigned clients facilitate the development and implementation of a plan of resolution for critical audit findings and communicate to appropriate parties.
* Coordinate and provide oversight to vendors as assigned by supervisor, such vendors include; underwriting auditors, claim auditors, TPA's.
* Participate as required in the evaluation and selection of outside vendors.
* Assure assigned clients maintain their premium trust accounts in accordance with the premium trust agreements and contracts.
* Support system initiatives as required.
* Develop, maintain and implement a business relationship plan for all assigned clients.
* Provide required resource and problem resolution assistance to all Program Services functions to resolve outstanding chronic/acute client issues.
* Solicit and/or triage business expansion opportunities with current assigned clients.
* Utilize current technology to develop and deliver presentations as required.
* Duties as assigned by supervisor.
Additional Responsibilities:
* Perform examinations on programs as needed
* Review and approve audit related expenses and forward to the Vice President Client Services for review and approval.
* Monitor the content and issuance of assigned client audits, including the action items outlined on the audit cover letter.
Knowledge/Skills/Abilities:
* Strong communications skills (i.e. written, oral and negotiation).
* Strong analytical and problem solving skills.
* Strong desktop skills (i.e. Word, Excel, PowerPoint, etc.
Education/Experience:
* Bachelor's degree required, Masters preferred
* Progressively more responsible insurance management experience.
* 10+ years of property and casualty industry experience in one or more disciplines (i.e. audit, accounting, claims, marketing, IT, etc.)
* Ability to travel 30% - 40%
#LI-Hybrid
#DEIB
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Who we are:
Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We're all about people | We win together | We strive for better
We enjoy the everyday | We think further
What's in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
* We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.
* All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
* We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part?
Choose 'Apply Now' to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
* All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
* All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to ***********************.
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the ***********************.
No agencies please.
Auto-ApplySenior Claims Examiner- Environmental Claims
Plano, TX job
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.
Join us and play your part in something special!
This position will be responsible for the resolution of moderate to high complexity and moderate to high exposure claims which can be subject to disputes that must be resolved in mediation or litigation. The primary purpose of this job is to handle claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all internal and external stakeholders. The position will have increased responsibility for decision making within their authority and work with minimal oversight and will provide training and be a technical referral point for other team members.
Job Responsibilities
* Experience handling moderate to high exposure Environmental site pollution and contractors pollution BI and PD claims and/or a legal background as a practicing attorney with litigation or coverage experience is required
* Analyzes complex coverage issues and communicates coverage positions
* Conducts, coordinates, and directs investigation into loss facts and extent of damages
* Directs and monitors assignments to outside counsel and experts
* Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure
* Sets reserves within authority or makes claim recommendations concerning reserve changes to manager
* Negotiates and settles claims either directly or indirectly
* Prepares reports by collecting and summarizing information
* Adheres to Fair Claims Practices regulations
* Participates in special projects and assists other team members as needed
* Travel to mediations, trials, and conferences as required
Education
* Bachelor's Degree required
* Juris Doctor optional
Certification
* Must have or be eligible to receive claims adjuster license.
* Successful achievement of industry designations (INS, IEA, AIC, ARM, SCLA, CPCU)
Work Experience
* 4+ years of claims handling experience or equivalent combination of education and experience
* Experience handling environmental claims
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Pay information:
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The salary for the position is $73,100 - $107,250 with a 15% bonus potential.
Who we are:
Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We're all about people | We win together | We strive for better
We enjoy the everyday | We think further
What's in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
* We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.
* All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
* We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part?
Choose 'Apply Now' to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
* All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
* All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to ***********************.
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the ***********************.
No agencies please.
Auto-ApplyProgram Client Services Business Analyst - State National
Bedford, TX job
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.
Join us and play your part in something special!
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. Because, at Markel, the work you do gives people the confidence to move forward and seize opportunities. Whether you're wild about horses, bananas for boats or driven by data, you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.
Join us and play your part in something special!
Responsible for supporting operations and processes as they relate to Program Manager clients. Responsibilities include establishing and maintaining the documentation framework for new and existing Programs to support management function, analyzing programs and their components to support reporting requirements and ensure business expectations for Program are accomplished. Manage operational set up of reporting and data analytics processes related to new accounts. Work with other internal functional departments to monitor specific risk aspects, following up on issues raised by the Program client, and internal reporting by each Program.
Job Location: Hybrid work arrangement based in Bedford, TX
Responsible for supporting operations and processes as they relate to Program Manager clients. Responsibilities include establishing and maintaining the documentation framework for new and existing Programs to support management function, analyzing programs and their components to support reporting requirements and ensure business expectations for Program are accomplished. Manage operational set up of reporting and data analytics processes related to new accounts. Work with other internal functional departments to monitor specific risk aspects, following up on issues raised by the Program client, and internal reporting by each Program.
Essential Functions:
* Oversees all aspects of the current client tracking system of the Client Services Department. This requires a strategic understanding and knowledge of the division.
* Evaluates (CRM) program performance (development and maintenance process).
* Responsible for the continuous development and improvement of standard reporting tools.
* Develops and provides analysis on client specific metrics.
* Responsible for support related to client metrics and reporting.
* Provides guidance and training on system processes to the Client Services team, as well as regular system tasks.
* Prepare presentations and reports on an on-going basis.
* Special projects, as assigned.
Required Knowledge/Skills:
* Moderate to strong knowledge of CRM (Microsoft Dynamics a plus), including the use of charts, report building. Prior in-depth experience preferred.
* Advanced Microsoft Office skills: Word, Excel, PowerPoint.
* Experience using databases.
* Strong analytical and quantitative skills, including the ability to recognize inconsistencies and assess reasonableness.
* Ability to lead projects and build cross-departmental relationships.
* Strong attention to detail, well organized and ability to thrive in fast paced, changing environment
* Ability to multi-task on multiple projects simultaneously and complete those projects with little supervision.
* Must have strong work ethic and be able to work independently on diverse assignments.
* Must demonstrate a high level of professionalism, motivation, enthusiasm and patience.
* Thrive in and foster a highly collaborative work environment is essential.
* Excellent oral and written communication skills; able to present findings and communicate key concepts to senior management.
Required Education/Experience
* Bachelor's Degree or High school diploma or equivalent with extensive insurance experience.
* 3 - 5 years analysis experience.
* Customer / Client Service experience
* Experience in a fast-paced service environment preferred
* Previous experience leading projects of all sizes, independently or within a team.
#LI-Hybrid
#deib
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Who we are:
Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We're all about people | We win together | We strive for better
We enjoy the everyday | We think further
What's in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
* We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.
* All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
* We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part?
Choose 'Apply Now' to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
* All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
* All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to ***********************.
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the ***********************.
No agencies please.
Auto-ApplyStaff Counsel
Dallas, TX job
At Liberty Mutual, we're committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders' rights and positively impacting our business. As an Attorney at Liberty Mutual, you'll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, and a 401(k) plan with matching contributions. If you're looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you'll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.
Responsibilities:
* Litigation Management and Execution: Independently manage all phases of litigation involving claims of moderate to heavy value (up to approximately $50,000 exposure). Conduct comprehensive legal research, draft precise pleadings, motions, and other legal documents. Lead settlement negotiations and participate in hearings, trials, and mediations to achieve optimal case outcomes.
* Litigation Support: Support Senior Trial Counsel and Senior Litigation Counsel in all aspects of case handling through trial, including preparation, management, and assistance at every stage of the litigation process.
* Legal Strategy Development: Develop, implement, and continuously refine advanced legal strategies for discovery, investigation, and trial preparation.
* Technology Utilization: Employ advanced e-discovery tools, case management systems, and data analysis software to streamline workflows and reduce costs.
* Client Advisory and Relationship Management: Provide clear, well-reasoned legal opinions and strategic advice to clients and Claims Representatives. Build and sustain trusted relationships by understanding client operations and legal challenges.
* Risk Evaluation and Mitigation: Identify, evaluate, and mitigate legal risks associated with cases in collaboration with clients and senior attorneys.
* Training, Mentoring, and Leadership: Design and conduct training sessions and workshops for Legal, Claims, and related departments. Mentor junior attorneys and legal support staff, offering guidance and direction to elevate team performance.
* Documentation and Compliance: Ensure all legal documents are meticulously prepared, accurate, and compliant with relevant laws, regulations, and company policies. Adhere strictly to ethical guidelines, licensing requirements, and the Model Rules of Professional Conduct (MRPC).
* Organizational Improvement and Innovation: Identify and implement opportunities for process automation and workflow enhancements.
Qualifications
* Juris Doctor (JD) or LLB degree from an accredited law school.
* Admission to the bar in Texas and in good standing; special licenses to practice before particular boards or federal courts may be required.
* Minimum of 5 years of successful trial attorney experience, preferably within insurance law and related litigation.
* Proven experience managing moderately complex litigation with demonstrated success in achieving favorable outcomes.
* General knowledge of insurance law, and as necessary, workers' compensation.
* Exceptional legal research, writing, negotiation, and analytical skills.
* Proficient in advanced e-discovery tools, legal case management software, and remote collaboration technologies.
* Demonstrated ability to mentor and lead junior attorneys and legal staff.
* Excellent communication, interpersonal, and client relationship management skills.
* Commitment to ethical legal practice and compliance with all regulatory and professional standards.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
* California
* Los Angeles Incorporated
* Los Angeles Unincorporated
* Philadelphia
* San Francisco
Auto-ApplyManaged Care Claim Assistant I
Dallas, TX job
AmTrust Financial Services, a fast-growing commercial insurance company, has an opportunity for a Claim Assistant I within our Managed Care organization where your talent and abilities contribute to our competitive edge. The Managed Care Claims Assistant I will perform a variety of support services to our Worker's Compensation Managed Care department as described below, with oversight from Clerical Supervisor. The Managed Care Claims Assistant I maintains a solid understanding of AmTrust's mission, vision, and values. Upholds the standards of the AmTrust and Claims organization.
* This role will be hybrid out of our Southington, CT, or Dallas, TX, office*
Responsibilities
* Processes treatment requests, referrals, and other activities as needed for Managed Care department following established methods to ensure compliance and privacy.
* Reviewing records with high attention to detail regarding documentation and accuracy to determine eligibility of requests.
* Generates letters from system templates, arranges distribution of response letters following proper handling procedures.
* Coordinates with adjusters, nurses, and others as needed to obtain claims or clinical information necessary for processing or assignment.
* Prioritizes requests and referrals based on review type, urgency of need while ensuring jurisdictional timeframes and department turnaround times are met.
* Meets or exceeds industry standards of daily productivity while maintaining accuracy.
* Accurately documents within multiple systems to reflect actions taken in response to referrals and requests.
* Performs general maintenance of claims documents across various systems.
* Adheres to any compliance changes as directed by supervisor.
* Other administrative tasks as assigned.
Qualifications
* General knowledge of workers' compensation claims procedures and policies
* Ability to take direction, think critically, and make decisions
* Self-organized and detail oriented
* Ability to learn new procedures quickly and adapt to a changing environment
* Professional telephone demeanor and good oral and written communication skills
* Ability to work well under pressure and multi-task in a fast-paced environment
* Basic understanding of business technology
* Ability to work in a team environment
Education:
* High school diploma
* Some college preferred
* 1- 3 years of experience in a worker's compensation claims department or related experience
The expected salary range for this role is $20.00-$27.50/HR.
Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.
#LI-AD1
#LI-Hybrid
#AmTrust
What We Offer
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.
AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.
Auto-ApplySmall Commercial- Consultant, Product Analysis
Plano, TX job
The Small Commercial State Product team is filling an opening within our dynamic group in our Central/Southeast Region. This position will lead efforts toward profitable growth in our states, while also providing analytical and strategic thought support where needed.
* Performs highly complex analyses to evaluate business performance and identify trends and issues in assigned states; making actionable recommendations for improvements.
* Influences the direction of and implements adapted country-wide initiatives and conducts high level analyses to support strategic direction of assigned states.
* Independently manages projects of low to moderate complexity. Presents state reviews, other high complexity analyses and results of country wide initiatives to State Teams, and provide recommendations to State Teams.
* Conducts high complexity analysis under minimal direction. As a subject matter expert for assigned states and product, with solid familiarity with regional/countrywide issues, completes state reviews and similar work for complex states or countrywide programs independently.
* Queries data to conduct ad hoc analysis of metrics and answer advanced business questions and builds advanced tools and queries for others to use. Serves as point person for high complexity country wide implementations.
* Leads own work stream on all projects and manages low to moderate complexity projects.
* Provides thoughtful recommendations that influence countrywide decisions and initiatives.
* Based on strong understanding of how competitor actions impact marketplace, distribution channel and customers, conducts in depth research of competitor filings utilizing various sources.
* Regularly presents research, recommendations and initiatives to State management and other cross functional departments.
* Occasionally presents research, recommendations and initiatives to Chief Product Officer and other Sr. Leadership. Monitors, analyzes and reports on competitor activity.
* Analyzes trends and is responsible for tactical and strategic recommendations.
Qualifications
* Bachelor's degree in business, information management, economics, or other quantitative field. Master's degree preferred.
* Minimum 4 years, typically 6 years or more of relevant work experience.
* Knowledgeable in data query languages and tools (SAS and SQL); proficient in new and emerging technologies; may possess data modeling skills.
* Highly developed communication and presentation skills.
* In-depth knowledge of data concepts, strategies, and methodologies.
* In-depth knowledge of data architectures, solutions and designs; extensive knowledge of business operations, strategies and objectives.
* Highly developed negotiation, facilitation and consensus building skills.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in
every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive
benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
* California
* Los Angeles Incorporated
* Los Angeles Unincorporated
* Philadelphia
* San Francisco
Auto-ApplyAssociate Director of Specialty Programs - State National
Bedford, TX job
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.
Join us and play your part in something special!
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.
Join us and play your part in something special!
The Associate Director, Specialty Programs oversees the risk mitigation activities for those programs with design structures that deviate from State National's standard model. To ensure that the risks associated with these Specialty Programs (SP) are successfully monitored and mitigated, the Associate Director determines the financial and credit risks, and implements risk mitigation strategies. The Associate Director acts as a consultant to the SP programs to aid in the implementation of risk mitigation processes including: implementing effective reconciliations over all areas impacting the premium trust, documenting controls in place and suggesting the implementation of new controls. Also, the Associate Director helps these programs implement documentation of the control structure to include: flowcharts, risk control matrices and narratives. The Associate Director monitors the results from the risk mitigation strategies and communicates the results to the EVP and executive management.
New programs:
* Participate in developing risk mitigation plans for new alternative risk programs including: risk identification, contractual terms and covenants, risk mitigation strategies, oversight procedures and communication and reporting framework.
* Liaise with the various functional areas to determine that each area is aware of any unique attributes of the new program and that any regulatory, accounting, reporting and risk issues are addressed prior to signing.
* Assist with due diligence for potential new deals.
Existing programs:
* Monitor potential risks from a cash/credit/financials perspective.
* Analyze and approve the premium trust account cash extraction requests.
* Analyze and review the general agency's monthly financial statements and reconciliations, and provide the clients with process improvement suggestions. Identify and escalate emerging risks to SNC management.
* Prepare financial statement forecasts and analyze the variances from budget and actual.
* Work with accounting/finance teams to resolve any issues and provide the appropriate level of client service.
* Analyze and monitor contingent commission estimates and ultimate loss ratios.
* Review the cash controls and bank account activity.
* Liaise with the various functional areas within SNC (PAR, Actuarial, Reinsurance, Legal and Client Services) to ascertain that the identified risk control processes are in place and functioning effectively.
* Assist with preparation of the quarterly reports regarding the risk status of all SP.
* To the extent there is a significant negative change to the status of a SP, work with functional areas to develop remediation plan.
* Monitor progress on any remediation plans in effect and communicate to SNC management.
* Assume projects/special duties as assigned by Director - Specialty Programs.
Skills/Abilities:
* Intermediate or higher level of knowledge of Microsoft Office products or equivalent programs, particularly Excel.
* Ability to work independently or in a team environment.
* Sound judgment and decision-making skills.
* Strong analytical skills.
* Experience working with difficult individuals in stressful situations.
* Strong relationship skills.
* Excellent organizational skills.
* Must have excellent oral and written communication skills.
* Must be a person of high integrity. No other duties or relationships should interfere with this individual's decision making.
* Able to obtain agreement from multiple parties, earn trust while working through issues, use good timing and strategies when communicating findings, and identify hidden agendas that might interfere with appropriate resolution.
* Able to use a win-win approach to resolve controversy, stay objective and fair in sensitive situations, and maintain constructive working relationships despite disagreement.
Experience/Education:
* 5+ years of senior-level experience in financial analysis.
* 5+ years of senior-level experience in financial statement/control auditing or credit analysis.
* Bachelor's degree in Accounting or Finance.
* CPA designation preferred.
Who we are:
Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We're all about people | We win together | We strive for better
We enjoy the everyday | We think further
What's in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
* We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.
* All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
* We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
* Markel offers hybrid working schedules of 3 days in the office and 2 days remote.
Are you ready to play your part?
Choose 'Apply Now' to fill out our short application, so that we can find out more about you.
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
* All legitimate job postings with Markel will be posted on Markel Group Careers.
* All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to ***********************.
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the ***********************.
No Agencies Please
#LI- Hybrid
#DEIB
#PIQ
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Who we are:
Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We're all about people | We win together | We strive for better
We enjoy the everyday | We think further
What's in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
* We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.
* All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
* We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part?
Choose 'Apply Now' to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
* All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
* All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to ***********************.
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the ***********************.
No agencies please.
Auto-ApplySr. Specialist (ERM) - State National
Bedford, TX job
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.
Join us and play your part in something special!
The Enterprise Risk Management Senior Specialist oversees all aspects of the Enterprise Risk Management (ERM) and Vendor Management functions. ERM supports the company's goals and provides oversight/challenges of existing risk management processes. Vendor Management processes include vendor onboarding, performance monitoring/reporting and offboarding in coordination with MKL Global Procurement and MKL Global Security Services (GSS) to facilitate and manage State National vendors.
Job Location: Hybrid work arrangement based in Bedford, TX
ESSENTIAL FUNCTIONS
* Lead effort and work with the ERM Committee to lead and manage State National's (SNC) Enterprise Risk Management (ERM) program to identify, measure, monitor, and report on risks and associated mitigation strategies in collaboration with business units and consistent with MKL's established ERM framework. Processes include risk and control assessment, risk appetite and metric analysis and how it applies to the operational units.
* Manage the SNC/MKL dashboard, including but not limited to, partnering with risk owners to obtain updates on their respective risks, maintaining/updating the dashboard as well as coordination of and attendance at quarterly meetings with VP of Specialty Programs and President to review dashboard in advance of meeting with MKL Group Risk Management and their respective review.
* Manage the emerging risks process, partnering with risk owners on a quarterly basis to identify emerging risks, mitigation plan failures, breaches of risk tolerance and opportunities to enhance activities based on changes in the organization or competitive landscape. This includes scheduling the bi-annual discussions and timing of the bi-annual email distribution for reporting potential emerging risks along with note taking at meetings or compiling feedback from emails and summarizing findings and determining which, if any, rise to the level of ERM committee consideration. Develop materials for use at the quarterly ERM meeting.
* Creation, administration and analysis of enterprise risk survey; results used to assist in selecting the Company's priority risks for the year.
* Develop and compile materials for SNC's quarterly ERM meetings along with facilitating, scheduling and note-taking.
* Maintaining updated ERM materials; Heat Maps, ERM Manual, Risk Ratings, Presenter schedules, Emerging risks log, etc.
* Manage the development and delivery of ERM training programs for SNC.
* Maintain an understanding of the Company's existing risks and potential emerging risks and how they impact the business units and SNC's business plan.
* Enable and foster a culture of proactive risk management across the Company by engaging with stakeholders and promoting a strong culture of integrity, transparency, accountability, collaboration, and continuous improvement.
* Further develop tools and processes for identifying, quantifying, prioritizing and acting on risks, with approval from the ERM Committee.
* Partner with business leaders, MKL Global Procurement, MKL GSS to oversee and drive all aspects of State National's Vendor Management Policy.
* Perform required tasks, monitoring and follow-up related to State National's Vendor Management Policy/program.
* Foster and maintain effective communication between all departments
JOB QUALIFICATIONS
Knowledge
* Intermediate or higher level of knowledge of Microsoft Office products or equivalent programs, particularly Excel and PowerPoint.
* Extensive and detailed knowledge of the operations of various State National departments on both sides of business, Lender and Program, including Information Technology, Account Services, Client Services, Claims, Program Implementation, Contact Center, Document Processing, Program Reinsurance, PAR, Program Client Services, Specialty Programs, Actuary, Legal, Compliance and HR strongly preferred.
* Working knowledge of InsurTrak, Home Office and Merlin systems, preferred.
Skills/Abilities
* Must have excellent oral and written communication skills.
* Ability to conduct oneself professionally in all situations.
* Must have strong customer service skills and a sense of urgency.
* Must establish and maintain exacting standards and measures despite pressing deadlines. Work right the first time - inspect details and communications for errors.
* Must be a person of high integrity. No other duties or relationships should interfere with this individual's decision making.
* Able to obtain agreement from multiple parties, earn trust while working through issues, use good timing and strategies when communicating findings, and identify hidden agendas that might interfere with appropriate resolution.
* Able to use a win-win approach to resolve controversy, stay objective and fair in sensitive situations, and maintain constructive working relationships despite disagreement.
* Able to present new ideas to authority figures, using tact when expressing ideas or opinions, adapt presentations to suit a particular audience, and respond to objections successfully.
* Able to prepare for emerging customer needs, manage multiple projects, determine project urgency in a meaningful and practical way, use goals to guide actions and create detailed action plans, organize and schedule people and tasks.
* Able to display enthusiasm, promote a friendly group working environment, and work closely with other departments, as necessary.
Experience/Education
* Associates degree or equivalent experience preferred.
* Minimum five years' risk management experience preferred.
* Experience leading a risk management program preferred.
WORK CONDITIONS
Standard office environment
* Some nationwide travel may be necessary.
* May be required to sit or stand for long periods of time.
* Will be required to provide information to leaders, co-workers, and subordinates in person, by telephone, or in writing.
* Interaction with all levels of staff and management.
Machinery and Equipment to be operated
* PC, telephone, copier/fax/scanner and printer.
Other
* ERM related information requires strict confidentiality.
#LI-Hybrid
#DEIB
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Who we are:
Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We're all about people | We win together | We strive for better
We enjoy the everyday | We think further
What's in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
* We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.
* All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
* We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part?
Choose 'Apply Now' to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
* All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
* All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to ***********************.
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the ***********************.
No agencies please.
Auto-ApplyBusiness Systems Analyst / Quality Assurance - State National
Bedford, TX job
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.
Join us and play your part in something special!
Business Systems Analysts are a primary interface between projects and business partners. They are responsible for developing requirements and specifications that support the projects they are assigned to and for understanding current and future processes and where applicable, including processes for the entire enterprise. They gather and document business needs and requirements, and assist with generating project business cases. They also provide guidance to stakeholders on devising effective and efficient approaches to achieve the project objectives.
Essential Functions:
* Responsible for developing requirements and specifications that support the projects assigned to: business requirements, functional requirements, system requirements, and report specifications.
* Develops test scenarios and test cases for use in system and integration testing.
* Guides to partners on devising effective and efficient approaches to achieve the desired business outcomes.
* Guides in the modelling/mapping of business processes; conducts as-is/to-be business processes, is instrumental in the business process re-engineering (BPR) and involved in the organizational change exercise.
* Writes and presents cases.
* Retest and document existing tasks/defects
* Occasionally required to work evening and weekends as needed.
Education/Experience
* High school diploma required. College degree preferred
* Minimum of 3 years of relevant professional experience
* Hands-on experience with Agile, Use Cases preferred
* Insurance experience preferred
Required Skills:
* Strong problem-solving and analytical skills.
* Assertive, flexible, pro-active, team player with a strong sense of ownership.
* Ability to manage ambiguity in business needs and requirements.
* Excellent interpersonal and communications skills, both written and verbal.
* Process and Procedures oriented
* Proficiency with MS word, Excel and Visio
* Understanding of databases, tables and fields in order to pull SQL queries a big plus
* Ability to manage and complete multiple, concurrent tasks with multiple user interfaces.
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Who we are:
Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We're all about people | We win together | We strive for better
We enjoy the everyday | We think further
What's in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
* We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.
* All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
* We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part?
Choose 'Apply Now' to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
* All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
* All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to ***********************.
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the ***********************.
No agencies please.
Auto-ApplyLitigation Coordinator - State National
Bedford, TX job
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.
The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Litigation Coordinator is responsible for general administrative and accounting functions within the Legal department.
Essential Functions:
Conduct thorough reviews of litigation/claims documents to identify policy and claims details accurately.
Process litigation/claims documents in a client portal, including tasks like opening, categorizing, archiving, and distributing materials to clients.
Establish effective communication with external parties regarding litigation/claims documents, including email drafting and phone calls.
Prioritize precision in data entry and document processing, with a focus on accuracy.
Execute specialized processing tasks as required by the role.
Assist in managing incoming calls requiring additional by gathering information from caller and directing callers to the appropriate resource.
Maintain a foundational understanding of SNC's products and markets.
Additional Responsibilities:
Offer administrative support to management as required.
Fulfill other duties and responsibilities as needed or requested.
Knowledge/Skills/Abilities:
Demonstrated ability to work independently and meet deadlines with minimal supervision.
Proficiency in computer usage.
Adaptability to handle a mix of responsibilities.
Intermediate proficiency in Microsoft Outlook, Excel, and Word.
Exceptional oral and written communication skills.
Ability to handle numerous tasks at once.
Ability to work independently with limited supervision.
Strong customer service acumen.
Solid organizational abilities.
Keen attention to detail.
Education/Experience:
High School Diploma or equivalent is required.
Some college education is preferred.
Prior experience in an insurance company or agency is advantageous.
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Who we are:
Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We're all about people | We win together | We strive for better
We enjoy the everyday | We think further
What's in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.
All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part?
Choose ‘Apply Now' to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to ***********************.
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the ***********************.
No agencies please.
Auto-ApplySenior Underwriting Officer, North American Specialty Casualty
Plano, TX job
As a member of the NAS E&S Casualty leadership team, you will contribute to the growth and profitability of the casualty business through expert advisory and underwriting support. In addition to being responsible for product and forms adherence to North American best practices, this role will facilitate innovative product solutions and modification to policy language to meet the needs of unique risks present in the E&S market. You will manage highly complex underwriting accounts and assist the staff in triaging opportunities, comprehensively and creatively structuring deals, and enabling staff
development in underwriting best practices and product expertise. Requires an extensive level of knowledge in assigned product lines, and technical knowledge of underwriting concepts, practices, procedures and techniques.
Responsibilities:
Assists Underwriters and Regional Managers in underwriting of new and renewal business accounts by reviewing and analyzing insured's (or prospective insured's) loss history, financials, and other pertinent information.
Holds authority and assists in managing complex accounts and handling referrals from underwriting teams as needed.
Serves as a liaison between Underwriting and support functions such as Claims, Legal, Product/Underwriting Strategy, and the Office of Underwriting.
Assists in the creation, review, evaluation, cascade and recommended modifications to underwriting guidelines.
Leads monthly renewal huddles and new business roundtables to facilitate topline growth while fostering staff development in areas of critical thinking, technical acumen and solution orientation.
Provides significant input to the development of product capabilities, services, and geographic focus.
Communicates with other product line leaders to provide high level customer service.
Reviews and helps to negotiate policy terms and conditions.
Assists other members of the business including Underwriters, Account Analysts and Regional Managers in product line and/or technical knowledge and development.
Performs related duties as requested to include market/broker/insured engagement, report preparation, presentations, and special projects to assist in ensuring the success of the various product lines.
Shares all aspects related to the bottom-line performance of the various product lines.
Qualifications
Qualifications:
Degree in Business or equivalent typically required
A minimum of 10 years progressive underwriting experience expected, including a minimum of 2 years of proven underwriting management experience, preferred
CPCU or professional insurance designation preferred
Proven analytical ability to evaluate high impact underwriting risks within scope of responsibility
Demonstrated ability to communicate complex analyses and information
Demonstrated effective communication and interpersonal skills in dealing with internal and external partners required
Must possess the following skills, abilities and attributes: strong leadership skills, development of people, strategic thinking, sustained effective portfolio management and profitable growth, communications skills, decision-making skills, results-oriented, industrious, innovative, problem-solving skills, coaching and mentoring skills, and negotiating skills
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
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Auto-ApplySales Consultant Associate - Talent Community
Plano, TX job
When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
* Award-winning culture
* Inclusion and diversity as a priority
* Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
* Generous PTO (including paid time to volunteer!)
* Up to 9.5% 401(k) employer contribution
* Mental health support
* Career advancement opportunities
* Student loan repayment options
* Tuition reimbursement
* Flexible work environments
* All the benefits listed above are subject to the terms of their individual Plans.
And that's just the beginning…
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
General Summary:
Join our Sales Consultant Associate Talent Community! Select locations may not have openings currently; however, we are always looking for talented individuals for future opportunities.
The Sales Consultant Associate is in active development to be a marketing and technical expert who represents Unum - educating and motivating other professionals to sell Unum products to their clients in the small case market. The SCA is responsible for building relationships with insurance brokers, agents, and consultants to advise, educate, price, and negotiate the best employee benefit offering for their employer clients. Sales Consultant Associates participate in an extensive development program that includes, among many other components, the assignment of a mentor, participation with an associate group class cohort, and technical/product training.
This position is hired at our small business hub locations: Atlanta, GA - Portland, ME - Washington, DC - Dallas, TX - Phoenix, AZ - Chicago, IL
Principal Duties and Responsibilities
* Effectively learn and understand the Unum business environment to support the acquisition and retention of new customers
* Acquire a broad knowledge of Unum's group and voluntary product portfolio and service offerings and how to position sales solutions to brokers and clients
* Develop and build relationships with brokers in an assigned territory and/or for an assigned product
* Assist in the enrollment process for new and existing customers
* Build a pipeline of opportunities to sell and support the acquisition and retention of new customers in the small case market
* Work with Quote Unum and Underwriting to effectively understand negotiation and business pricing in the small case market
* Build strong broker/distribution partnerships
* Build strong sales team partnerships
* Gain necessary knowledge to educate brokers and clients on key product, statutory and compliance topics pertaining to applicable insurance offerings
* Assist in preparation and presentation of block reviews for top brokers
* During development period, ability to obtain insurance license in states within assigned territory
* May perform other duties as assigned
Job Specifications
* Bachelors degree required
* Excellent interpersonal, collaboration and presentation skills
* Ability to handle multiple, often competing priorities
* Highly energized, motivated self-starter who thrives on a challenge and in a fast-paced environment
* High level of organization, implementation/execution and project management abilities
* Demonstrate a "can-do" spirit, a sense of optimism and excitement, ownership and commitment/loyalty
* Goal and results oriented
* Strong ability to think and implement strategically and tactically
* Strong ability to influence and persuade
* Strong oral and written communication skills as well as problem solving skills
* Ability to work with a team to achieve optimal sales results
* Ability to travel on a limited basis
#LI-LR1
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
Fully and partially leveraged roles are paid pursuant to a uniformly applied sales compensation plan. For partially leveraged roles, a starting salary or salary range will be listed in the above . If salary information is not listed in the job description above, compensation is based solely on commissions.
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
Auto-ApplyExperience and Events Coordinator - State National
Bedford, TX job
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.
Join us and play your part in something special!
Are you interested in a career in event planning? We have an Experience and Events Coordinator role that will help you get started with an event planning career. We are looking for an event coordinator that is passionate about event planning and is customer service oriented. This role will be responsible for providing administrative support for account management, contributing to objectives for retention, profitability, and training backfill. This role will involve a mix of project management, event coordination, client support, and administrative tasks.
ESSENTIAL FUNCTIONS
Key Responsibilities:
* Event Project Management and support (50%)
* Conference/Convention and Event Prep
* SWAG/Inventory Management Support
* Gift program management
* Travel (15%)
QUALIFICATIONS
Knowledge & Skills
* Strong communicator with project management skills
* Team player and collaborator cross-functionally with StateNational (SNC) and Markel
* Ability to take directions, prioritize tasks, and work independently
* Strong organizational and time management skills
* Excellent written and oral communication skills
* Exceptional customer service skills
* Strong mathematical and analytical skills
* Detail-oriented and accuracy focused
* Ability to manage time, prioritize and manage tasks
* Ability to maintain customer confidentiality
* Negotiation skills
* Familiarity with Monday.com is a plus
EDUCATION/EXPERIENCE
* 2 years of work-related experience or college degree preferred
* Typing speed of 40 WPM minimum without error
* Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
* Vendor management experience is a plus
WORK CONDITIONS
* Office Environment, standing and sitting for extended periods of time.
* Ability to lift up to 40 pounds
* Ability to travel when needed
* Markel offers hybrid working schedules of 3 days in the office and 2 days remote, however, schedule flexibility is required based on the needs of the business
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Who we are:
Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We're all about people | We win together | We strive for better
We enjoy the everyday | We think further
What's in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
* We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.
* All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
* We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part?
Choose 'Apply Now' to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
* All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
* All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to ***********************.
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the ***********************.
No agencies please.
Auto-ApplyActuary, Homeowners Countrywide Indications
Plano, TX job
The Homeowners Countrywide (CW) Indications team within US Retail Markets (USRM) Risk Analytics conducts critical analyses and provides recommendations to drive profitable growth in the $9B+ US Personal Lines (PL) Homeowners line of business. The key responsibility for this role will be to produce accurate Homeowners internal indications on a quarterly basis, incorporating internal and industry trends and performing ad hoc analyses to assess profitability concerns. This is a highly visible role with the opportunity to problem solve, develop line of business expertise, and influence the broader organization. It will require close collaboration with analytical teams throughout the organization and the ability to clearly set and communicate our go-forward strategy. This role will be part of a team of 4 analysts and report to the Homeowners CW Indications manager.
This role may have in-office requirements dependent upon candidate location.
In this role, you can expect to:
* Perform complex quarterly CW Indication which directly impacts company pricing and UW decisions.
* Develop deep understanding of profit projections. Individually and in partnership with teams across the organization, critically examine peril-level loss trends, weather/CAT loads, premium trends, expense levels, initiative impacts and customer mix changes.
* Determine a range of reasonable outcomes given assumption uncertainty and support our pricing selections to Product leadership and stakeholders.
* Research, propose, and build out improvements to the indications process.
* Work closely with Forecast, Reserving, and State Indications teams to ensure consistency of methodologies.
* Communicate indications changes and implications to peer teams and senior leaders within the organization.
* Mentor, motivate, and train less experienced staff and peers.
Qualifications
* Bachelor's degree required; Master's degree preferred.
* Associateship or Fellowship in the Casualty Actuarial Society (ACAS/FCAS) designation preferred or comparable education/designation with relevant experience.
* Minimum 5-7 years relevant experience required.
* Sound knowledge of actuarial techniques and standards, as well as other business operations including financial, underwriting, legal, statistics, claims, sales, etc.
* Advanced communication and interpersonal skills and ability to build relationships and interact effectively with others within and outside the organization.
* Ability to motivate and mentor peers and motivate and train subordinates.
* Advanced computing skills (MS Office Excel, SAS, etc.) with ability to build complex models.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
* California
* Los Angeles Incorporated
* Los Angeles Unincorporated
* Philadelphia
* San Francisco
Auto-ApplyManager, Business Development - Central Region
Plano, TX job
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.
The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Business Development Manager position will be responsible for maintaining and growing Markel's relationships with our retail strategic partners. Your day-to-day duties will include working with underwriters, brokers, Markel leadership, and other key stake holders to profitably grow Markel's book of retail business. The primary geography of the position will be Arkansas. Louisiana, Mississippi, Oklahoma, New Mexico and Texas. Total travel will be at least 50%.
We are seeking a Business Development Manager for Markel's Central Region team. This position will serve as a primary business development conduit with Markel's key retail partners on a regional basis (AR, LA, MS, NM, OK, TX). The best candidate for this position will have a thorough understanding of Markel's retail product lines and distribution partners. The ability to understand the unique needs of Markel's clients and provide solutions is critical to success. The best candidate will maximize producer engagement and drive revenue and profitability. You will coordinate your promotional efforts with Markel Specialty national business development, regional underwriting, and leadership teams to build brand awareness of Markel as a world-class insurance company.
Producer Liaison
Build and maintain relationships with external trading partners, Markel Specialty national retail business development, underwriters, management teams and product line leaders.
Serve as conduit to facilitate exceptional communications, interactions, and workflows between underwriters and assigned producers.
Coordinate all assigned producer visits with underwriters, regional management team, senior leadership to ensure a consistent and effective marketing presence.
Actively search for opportunities to develop business for existing and new products with assigned brokers.
Market Strategist
Create, coordinate, and execute marketing strategies with the regional underwriters and management teams that will focus on achieving underwriting profit and growth
Provide consistent and effective communication to management regarding sales and marketing progress, forecasts, and results
Research and analyze the needs and trends of the retail marketplace to ensure our relevance within assigned producers.
Increase visibility and brand awareness of Markel.
Promote cross marketing and renewal retention with assigned producers.
Enjoy industry reconnaissance.
Qualifications
5+ years of business development/marketing experience working with Markel's retail producers
Superior communication and interpersonal skills required
First hand understanding of team based decision making in an entrepreneurial environment required
Strong relationship development and negotiation skills required
Understanding of property, casualty, and professional liability underwriting and claims
Ability to work in a fast-paced environment, effectively handle ambiguity, and adapt to change
Proven experience to work effectively in a matrixed underwriting environment required
Ability to travel 50% or more, when appropriate
This role requires employees to drive, and fly, on a regular basis. Employees in this position are expected to maintain a valid driver's license and acceptable DMV Motor Vehicle Record which will be pulled on an annual basis for verification.
#LI-Hybrid
#LI-SY
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Who we are:
Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We're all about people | We win together | We strive for better
We enjoy the everyday | We think further
What's in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.
All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part?
Choose ‘Apply Now' to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to ***********************.
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the ***********************.
No agencies please.
Auto-ApplyClaims Research Specialist - State National
Bedford, TX job
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.
Join us and play your part in something special!
Responsible for obtaining, researching and compiling information on claims filed for settlement. Ensures files are accurate and complete before sending to claims adjuster. Designated as point of contact to borrowers, clients and various vendors for claims that have been filed.
Essential Functions:
* Respond promptly and professionally to telephone inquiries from clients and borrowers.
* Request and track status updates from vendors (e.g., appraisers, skip-tracers).
* Obtain missing information by contacting appropriate parties via phone, fax, or email.
* Review and ensure claim files contain all required information and documentation before submission to the adjuster.
* Assist borrowers, providers, and clients with questions or issues regarding claims or policies.
* Accurately document files with all pertinent information.
* Comply with applicable state laws, company policies, and departmental procedures.
* Perform other related duties as assigned or required.
Qualifications:
* Knowledge of claims processing required.
* Knowledge of Collateral Protection Insurance (CPI) preferred.
* Experience with InsurTrak systems helpful.
* High school diploma or equivalent required.
* 1-3 years of general office experience required.
* Previous experience in a claims or insurance environment required.
Skills:
* Proficient in Microsoft Office applications (Word, Excel, Outlook, Internet Explorer).
* Typing speed of at least 45 words per minute.
* Strong attention to detail and accuracy.
* Ability to multitask effectively and prioritize workload.
* Excellent verbal and written communication skills.
* Strong time management and organizational skills
#LI-Hybrid # piq
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Who we are:
Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We're all about people | We win together | We strive for better
We enjoy the everyday | We think further
What's in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
* We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.
* All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
* We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part?
Choose 'Apply Now' to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
* All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
* All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to ***********************.
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the ***********************.
No agencies please.
Auto-ApplySenior SBU System Support Analyst
Plano, TX job
Product Solutions is looking for a highly motivated System Support Analyst to play a crucial role in implementing key Auto product initiatives.
The successful candidate will collaborate with agile squads and cross functional teams to drive countrywide and state implementations that align with our strategic goals and support a high performing culture. This includes performing research to assess the interaction of new products with current offerings, pricing, and underwriting programs, and analyze product platform design to identify any gaps or dependencies. In this role, individuals will assess feasibility and present their findings, provide strategic and tactical recommendations to enhance business results, identify cross-team dependencies, and ensure quality.
We are looking for someone who:
Actively seeks out and provides constructive feedback to peers and consistently engage in team meetings and department forums to foster a positive work environment, collaboration and contribute to a dynamic team culture.
Loves problem solving, with a proven track record of proactively identifying and driving forward change.
Learns new concepts, processes, and tools quickly.
Utilizes generative AI to streamline processes and enhance efficiencies.
Communicates clearly and effectively conveys complex messages, insights, and recommendations to various stakeholders in both formal and informal settings.
Job Responsibilities:
Drive business value by supporting the delivery of highest priority initiatives using thorough research techniques and rating knowledge with an Agile mindset
Actively participate in discussions to ensure clarity, communicate rating outcomes, raise blockers, and provide recommendations for next steps.
Create and proactively maintain comprehensive requirements and project documentation with thorough research and analysis to support project clarity and continuity that is easily accessible and understood regardless of domain or portfolio.
Provides pre and post-production support by validating and monitoring impactful systems enhancements, changes and defects to our customers, stakeholders and support partners.
Qualifications
Bachelor's or Master's degree in business or technical discipline or equivalent experience.
Minimum of 5 years related experience.
Extensive knowledge of business operations, objectives and strategies as well as business process and information flow.
Understanding of business practices common across many businesses.
Extensive understanding of re-engineering approaches.
General knowledge of IT concepts, strategies and methodologies.
General knowledge of diverse technologies and new and current architectures.
Skills in object, data and / or process modeling; financial analysis and planning, business value analysis; business process design.
Negotiation, facilitation and consensus building skills.
Strong oral and written communication skills.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
We can recommend jobs specifically for you! Click here to get started.
Auto-ApplyExecutive Underwriter, Middle Market Technology
Plano, TX job
We are seeking an experienced Executive Underwriter to underwrite middle market technology accounts focused on Property & Casualty and Technology Errors & Omissions (Tech E&O). This role combines autonomous underwriting authority with commercial development: you will manage a portfolio of brokers and clients, underwrite complex/mid-to-large risk technology accounts, price risk analytically, and shape product and go-to-market strategy for the technology vertical.
Responsibilities:
Risk Selection: Reviews, rates, underwrites, evaluates, or assesses the business applying for insurance by qualifying accounts, identifying, selecting and assessing risks, determining the premium, policy terms and conditions, obtaining approvals, creating/presenting the proposal to the agent/broker, and successfully negotiating deals.
Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Agents and Brokers objectives. Establishes, develops, and maintains successful relationships with Agents and Brokers to facilitate marketing of products, through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Develops strong personal brand to build and maintain a long-term quality pipeline with Agents/Brokers.
Portfolio Management: Manages a sizable and complex book of technology business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share by making marketing calls to brokers to market and cross market.
Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals that comply with state regulations, letter of authority, and underwriting guidelines.
Leadership: Formally guides, mentors, and coaches underwriters and account analysts in both technical and professional skills. Demonstrates an area of expertise and provides regular updates to other underwriters.
Continuous Improvement: Actively participates in continuous improvement by generating suggestions, participating in problem solving activities and using continuous improvement tools to support the work of the team.
Qualifications
Degree in Business or equivalent typically required
A minimum of 7 years expected, typically 10 years or more, of progressive underwriting experience and/or other related business experience
CPCU or professional insurance designation preferred
Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility
Demonstrated ability to communicate complex analyses and information in understandable written and/or oral directives to other persons in the organization for underwriting or training purposes
Demonstrated effective communication and interpersonal skills in dealing with internal and external stakeholders
Must demonstrate comprehension of most complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues
Proven track record of developing and underwriting profitable business
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
We can recommend jobs specifically for you! Click here to get started.
Auto-ApplyClinical Product Manager - Managed Care
Dallas, TX job
The Clinical Product Manager (CPM) shapes and optimizes ancillary healthcare services in workers' compensation, overseeing processes and vendors managing: DME, PT/OT, diagnostics/imaging, transportation/translation, home health, IME/peer review and other supporting vendors related to managed care medical spend. This cross-functional role blends strategy, clinical insight, and operational execution to improve outcomes, reduce costs, and enhance experiences for injured workers, adjusters, and clinical teams. Collaboration with vendors, stakeholders, and leadership is essential to drive measurable improvements and ensure program integrity.
Amtrust is looking for a critical thinker who can bring structure and innovation to our workers' compensation managed care programs. In this role, you will own vendor performance and process management in a broad variety of areas - making sure the right partners are in place, performance stays strong, and programs deliver real value for injured workers and the carrier's work comp line of business.
Responsibilities
Lead vendor strategy from selection to onboarding, aligning partnerships with clinical and financial goals.
Build strong relationships with both vendors and internal teams; serve as the go-to for performance, compliance, and problem-solving, while leading key objectives related to each ancillary service.
Monitor and improve outcomes by developing and tracking key metrics, addressing gaps, while driving continuous improvement.
Launch programs and pilots to assess ideas, streamline workflows, and enhance care delivery when appropriate.
Keep operations running smoothly through clear processes, smart technology integration, and initiative driven issue resolution.
Expert ability to work with data to drive outcomes, by developing reporting requirements in detail and ability to self-identify data needs.
Lead deep-dive analyses of contracts, data, and business processes to identify risks, inefficiencies, and opportunities for improvement
Protect financial integrity and outcomes by identifying billing issues, optimizing processes, and ensuring cost-effective solutions for transactions and the claim as a whole.
Champion/Audit compliance and quality- ensuring all services meet regulatory standards and clinical best practices across all states.
Educate and communicate-train teams, share updates, and align stakeholders on priorities.
Qualifications
Required:
Bachelor's in Healthcare, Business, Analytics, or related field
5+ years in healthcare analytics or clinical operations
2+ years in Workers Compensation and associated ancillary services
Proven vendor management and workflow optimization experience
Proficiency with contracts, financial modeling, and business case development
Advanced Excel and analytical skills
Strong PowerPoint skills; Visio a plus
Excellent communication, both with AmTrust leadership and external parties
Preferred:
Master's degree or advanced learning degree
Familiarity with SQL /or advanced reporting and manipulation
Experience with multi-disciplinary healthcare vendors in the Workers' Compensation line of business.
Knowledge of workers' comp regulations, billing codes, and audit processes
Experience in vendor management of healthcare services
Strengths & Competencies:
Big-picture thinking with execution skills
Data-driven storytelling
Contract and process expertise
Executive-level communication
Process improvement leadership
Financial acumen
Vendor accountability
Cross-functional collaboration
Industry and tech awareness
The expected salary range for this role is $92,000-$120,000.
Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.
#LI-GH1
#LI-HYBRID
#AmTrust
What We Offer
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.
AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.
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Auto-ApplyAssociate Claims Specialist
Plano, TX job
Under direct supervision, develops the knowledge and skills needed to conduct thorough investigations, make decisions about liability / compensability, evaluate losses, negotiate settlements and manage an inventory of commercial property/casualty and disability claims by participating in a comprehensive training program, one-on-one mentoring, and on-the-job training. Assists in providing service to policyholders/customers on mid-sized and/or large commercial accounts.
This is a hybrid position requiring twice a month in-office with preference on candidates residing within 50 miles of Suwanee, GA office. Please note this is subject to change.
Responsibilities
Investigates new claims by reviewing first reports of loss and supporting materials, determines the best first point of contact (claimants, customers, witnesses, etc.) to gather information regarding injuries or loss refers tasks to auxiliary units as necessary and posts file accordingly.
Establishes action plans based on case facts, best practices, protocols, jurisdictional issues and available resources.
Manages an inventory of property/casualty and disability claims (e.g. workers` compensation, general liability, commercial automobile, property, group benefits), evaluates compensability/liability and losses, and negotiates settlements within prescribed limits.
Establishes accurate loss cost estimates using available resources, special service instructions, and market protocols.
Confirms or denies coverage based on facts obtained during the investigation and advises policyholders as to proper course of action.
Makes effective use of loss management techniques (e.g. Immediate Contact Plan, L9 check, Disability Management, open end release, first call settlements) and other resources.
Updates files and provides comprehensive reports as required.
Qualifications
Effective interpersonal, analytical and negotiation abilities required.
Ability to provide information in a clear, concise manner with an appropriate level of detail.
Demonstrated ability to build and maintain effective relationships.
Demonstrated success in a professional environment; success in a customer service/retail environment preferred.
Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent.
Knowledge of legal liability, insurance coverage and medical terminology helpful, but not mandatory.
Licensing may be required in some states.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in
every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive
benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
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