Quality Assurance Lead jobs at Cigna - 244 jobs

Become a part of our caring community and help us put health first The Medicaid Test Lead will be a strategic and technical leader focused on defining and enforcing a comprehensive testing vision across multiple Medicaid portfolios. This role ensures robust, scalable, and efficient testing practices to support increasingly complex Medicaid implementations. The position emphasizes cross-portfolio alignment, test strategy development, and process improvement to deliver high-quality solutions at scale. The Medicaid Test Lead will be a strategic and technical leader focused on defining and enforcing a comprehensive testing vision across multiple Medicaid portfolios. This role ensures robust, scalable, and efficient testing practices to support increasingly complex Medicaid implementations. The position emphasizes cross-portfolio alignment, test strategy development, and process improvement to deliver high-quality solutions at scale. This leader will oversee testing across enterprise domains, ensuring consistency, scalability, and accountability. They will oversee a team of State Test Leads and contractors. They will drive standardization of processes, tools, and methodologies to enable faster delivery and improved quality. The role requires strong analytical and leadership skills to evaluate emerging technologies, optimize testing frameworks, and champion continuous improvement. This leader will oversee testing across enterprise domains, ensuring consistency, scalability, and accountability. They will oversee a team of State Test Leads and contractors. They will drive standardization of processes, tools, and methodologies to enable faster delivery and improved quality. The role requires strong analytical and leadership skills to evaluate emerging technologies, optimize testing frameworks, and champion continuous improvement. Key Responsibilities Define and own a Medicaid wide testing strategy roadmap (3-5 years) for Medicaid portfolios, including automation goals and process optimization. Provide strategic oversight to the team for all testing activities across multiple Medicaid domains, ensuring dependencies are identified, managed, and validated. Establish and enforce enterprise testing standards, including QTest adoption and consistent methodologies across portfolios. Drive automation initiatives at scale, evaluating and implementing tools and frameworks to improve speed, accuracy, and scalability. Enable scalable testing operations through effective leadership, resource planning, and demand-based team scaling. Collaborate with Product, Development, and Operations teams to align testing strategies with organizational objectives and portfolio priorities. Mentor and guide State Test managers and teams on best practices, automation frameworks, and quality planning. Monitor and continuously improve testing processes, leveraging metrics and analytics to identify efficiency opportunities. Ensure comprehensive end-to-end test coverage, including integration, regression, and user acceptance testing across portfolios. Build strong relationships across departments and communicate effectively with stakeholders at all levels. Use your skills to make an impact Required Qualifications 8+ years of software testing experience, including enterprise test strategy development and automation. Proven experience with Agile and Scaled Agile frameworks. Expertise in automated testing tools and frameworks; familiarity with QTest and cloud technologies (Azure, AWS, Cloud Foundry). Strong leadership skills with 2+ years managing large-scale or distributed teams. Ability to analyze and implement new tools and processes for efficiency and scalability. Bachelor's degree in Computer Science or related field (or equivalent experience). Experience with Medicaid or healthcare systems preferred. Excellent communication, collaboration, and influencing skills. Preferred Qualifications Master's degree Additional Information As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision‑making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self‑provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi‑weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $117,600 - $161,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole‑person well‑being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short‑term and long‑term disability, life insurance and many other opportunities. Application Deadline: 01‑04‑2026 About us Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our Accessibility Resources. #J-18808-Ljbffr