Cincinnati Bell jobs - 24 jobs

We are seeking an experienced Network Team Manager to lead a professional services network engineering team. This leader will drive the team's transformation from a strictly technical focus into a consultative, growth-oriented practice, emphasizing process improvements, delivery quality, and business development. The ideal candidate combines a strong technical networking background with exceptional leadership and strategic skills to mentor engineers, refine service delivery processes, ensure high customer satisfaction, and collaborate with sales in growing the business. This role is pivotal in elevating our networking services - improving how we deliver projects, developing team capabilities, and expanding our services' reach through strategic client engagement. Key Responsibilities Responsibility Description Team Leadership & Development Lead and mentor a team of network engineers, fostering a culture of accountability, collaboration, and continuous improvement. Inspire and develop team members through coaching, training, and clear performance goals. Service Delivery & Process Improvement Oversee end-to-end delivery of network projects and services, ensuring they meet high quality standards and client requirements. Must be willing to roll up your sleeves and contribute billable time as applicable. Continuously improve delivery methodologies, tools, and processes to increase efficiency and client satisfaction. Establish documentation standards and best practices for consistent service quality. Quality Assurance & Performance Implement and track key performance indicators (KPIs) for the team's work. Ensure projects are delivered on-time and within budget, with rigorous quality checks. Monitor customer feedback and satisfaction to identify areas for improvement in delivery quality. Customer Engagement & Consultative Support Champion a consultative approach in all client interactions - guide the team to act as trusted advisors rather than only technical implementers. Engage directly with key clients when needed to understand their needs, tailor solutions, and ensure high customer satisfaction. Address escalations and ensure successful issue resolution, reinforcing client confidence. Collaboration with Sales & Strategic Growth Work closely with sales, pre-sales, and account management teams to grow the business. Assist in scoping engagements, crafting Statements of Work (SOWs), and positioning our network services to clients. Identify new service opportunities and contribute to go-to-market strategies. Regularly interface with sales on pipeline development and align team capacity with upcoming projects. Practice Development & Innovation Stay abreast of emerging network technologies and industry trends (e.g. SD-WAN, network security solutions, cloud networking) to drive innovation in service offerings. Leverage technical expertise to guide the team in designing modern solutions. Develop reusable frameworks, case studies, and best practices that enhance our delivery capability and market reputation. Operational Management Oversee resource allocation and team capacity planning to balance workload and optimize utilization. Standardize operational processes (change management, issue escalation, knowledge management) to improve consistency and reliability of service delivery. Ensure the team adheres to company and industry best practices (e.g. security compliance, documentation). Required Qualifications Qualification Details Education & Background Bachelor's degree in Computer Science, Information Technology, or equivalent experience. Solid foundation in networking concepts (LAN/WAN, TCP/IP, routing protocols) and system engineering. Experience 8+ years of experience in networking/infrastructure roles, including at least 3-5 years in a leadership or management position. Proven track record of leading technical teams and delivering complex network solutions in a professional services or consulting environment. Technical Proficiency Deep knowledge of enterprise network infrastructure and security. Familiarity with network design, troubleshooting, and multi-vendor environments is essential. Leadership & Management Skills Demonstrated ability to lead and develop high-performing teams. Excellent communication and interpersonal skills for cross-functional coordination and client interactions. Strong project management skills to prioritize tasks, manage budgets, and meet deadlines. Process Improvement Mindset Experience in process optimization and establishing best practices for service delivery. Comfortable implementing frameworks or methodologies (e.g. ITIL for service management or Agile practices) to improve operations. Client Focus Customer-oriented attitude with experience in client-facing roles. Ability to translate business needs into technical solutions and articulate the value proposition of services to clients. Business Acumen Understanding of professional services business metrics and operations. Ability to collaborate with sales teams, contribute to business development, and drive growth of service revenue. Experience supporting sales by shaping proposals or SOWs is a strong plus. Preferred Experience & Skills Preferred Experience/Skill Benefit to the Role Industry Certifications Relevant networking and management certifications are highly valued. Consulting/Professional Services Extensive experience in a consulting firm or professional services division, especially in a client-facing network solutions capacity. Pre-Sales Collaboration Experience working with sales engineers or account executives in shaping solutions or responding to RFPs. Change Management & Growth Proven experience in transforming or scaling a technical team or practice. Communication & Thought Leadership Strong presentation and communication skills, with experience speaking to executive stakeholders or at industry events. Performance Metrics Metric Target/Indicator Project Delivery Timeliness Percentage of projects delivered on or before the agreed timeline. Budget & Scope Management Projects delivered within budget and scope. Service Quality Low rework/defect rates and high first-time-right delivery. Client Satisfaction (CSAT/NPS) High customer satisfaction scores from post-project surveys. Team Utilization & Development Efficient utilization of team members on billable projects and growth in team capabilities. Business Growth Contribution to revenue and practice growth. Operational Improvements Implementation of new processes or tools that improve efficiency. #LI-PK1 #LI-REMOTE #LI-Remote Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They're ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving. Mobile Associates excel at building and deepening relationships with customers through meaningful interactions. They are skilled at identifying customer needs and are passionate about educating, demonstrating, and recommending solutions. Mobile Associate SiS, exceed their performance targets Doing it the Right Way, by excelling in sales, providing exceptional customer experiences, and meeting quality of sale metrics. Job Responsibilities: Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions. As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction. Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager. Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail. Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing. Education and Work Experience: High School Diploma/GED (Required) - 6 months of customer service and/or sales experience, Retail environment preferred. Knowledge, Skills and Abilities: Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required) Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required) Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment. (Required) Licenses and Certifications: At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Hourly Base Pay: $17.50, plus $5.00 per hour training pay. Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview Are you excited about using technology to solve business challenges? Join T-Mobile, America's Un-carrier, and help redefine how businesses buy wireless services with our top-notch customer care, product, and network innovation. Our advanced 5G network delivers exceptional wireless experiences for those who demand quality and value. Be dynamic. Sell big. Unleash your earnings potential. We're seeking bold, world-class sales professionals to bring our products and services to underserved markets, revolutionize the wireless industry, and unlock your true potential. As a Client Partner, Enterprise Sales, you will be responsible for creating tailored sales strategies to meet the unique goals of each Enterprise client within your portfolio and accelerate with cross-functional partner execution. You will curate long-term relationships with key decision makers and influencers within each client, including C-level executives and others throughout various lines of business. Your role will involve generating and closing new sales opportunities within your assigned account base, which may include existing clients as well as new clients not currently doing business with T-Mobile today. You will lead a world-class, differentiated experience that T-Mobile clients will want to continue their growth with. Additionally, you will position T-Mobile product capabilities to potential and existing clients that align with and help them enable their business goals. You will manage complex contract negotiations and close large, high-value deals with enterprise clients. Finally, you will maintain accurate records of interactions, sales progress and provide accurate sales forecasts and performance reports to leadership. Job Responsibilities: * Sales strategy development: Creating tailored sales strategies to meet the unique goals of each Enterprise client within portfolio and accelerate with cross-functional partner execution. * Account growth & expansion: Curating long-term relationships with key decision makers and influencers within each client (including C-level executives and others throughout various lines of business), generating and closing new sales opportunities within assigned account base, which may include existing clients as well as new clients not currently doing business with TMUS today. * Enable client satisfaction: Leading a world-class, differentiated experience that T-Mobile clients will want to continue their growth with * Product capabilities consultation: Position T-Mobile product capabilities to potential and existing clients that align to and help them enable their business goals * Negotiation and Closing: Manage complex contract negotiations and close large, high value deals with enterprise clients * Sales reporting & forecasting: Maintain accurate record of interactions, sales progress and provide accurate sales forecasts and performance reports to leadership * * Education: * High School Diploma/GED (Required) * Bachelor's Degree Or equivalent experience (Required) * * Work Experience: * 4-7 years 5+ years' experience selling into Enterprise clients (3K+ employees) (Required) * 7-10 years 7 years business sales experience with an established track record of successful acquisition sales, opportunity creation and closure within an enterprise customer base; 5 years of that experience must be in technology, software, or telecom strategic solution sales (Required) * * Knowledge, Skills and Abilities: * Enterprise Sales: Deep understanding of technology and business strategies to tailor solutions that meet client needs effectively at an Enterprise level. (Required) * Strategic Account Planning: Demonstration of their contribution in account planning and execution of those plans' efforts (Required) * Account Management Effective at managing account relationships, financial outcomes (reducing churn, additional of GAs, etc.), neutralizing detractors and managing multiple sales programs and opportunity life cycle. (Required) * Customer Relationship Management (CRM) Builds and maintains effective long-term relationships with a defined customer base to ensure a high level of satisfaction and increase revenues. Identifies, develops and typically closes new sales opportunities. (Required) * Prospecting Ability to assess potential customers to determine if they are a good fit for our products or services, ensuring that sales efforts are focused on leads with the highest likelihood of conversion. This also includes evaluating factors such as budget, authority, need, and timeline to prioritize and engage the most promising prospects. (Required) * Business Development Demonstration of the ability to identify and create new business opportunities, forging strategic partnerships, and nurturing relationships to drive long-term growth and success (Required) * Negotiation Confidently handles sales negotiations with prospects and existing clients (Required) * Communication Ability to effectively communicate with client leaders of all levels (C-level down to entry-level support roles). Ability to adapt communication style depending on audience. Comfortable communicating with all levels of organization professionally, whether in-person or virtually. Exhibits executive maturity. (Required) * Building Relationships Strong networking skills and track record of success in leveraging connections. (Required) * * Licenses and Certifications: * At least 18 years of age * Legally authorized to work in the United States Travel: Travel Required (Yes/No):Yes DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Total Target Cash Pay Range: $169,500 - $305,800, inclusive of target incentives Base Pay Range: $101,700 - $183,480 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, ******************************************** ID=REQ300619¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************* Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

The Network Operations Manager will lead and manage the day-to-day operations of our network service delivery team, ensuring the highest level of performance, reliability and customer satisfaction. This role is responsible for people management, process oversight, tooling & automation, monitoring and escalation paths, continuous improvement and vendor/partner coordination. The manager will serve as a key link between technical operations, service delivery, engineering, and clients. Key Responsibilities Lead, mentor and develop a team of network operations engineers/technicians, ensuring strong performance, high morale and professional growth. Oversee all aspects of network operations: monitoring, incident response, change management, problem management, capacity planning, escalation management, and post-incident review. Ensure service level targets (availability, performance, mean time to repair, etc) are met or exceeded for our clients' network environments. Define, maintain and continuously improve operational processes and workflows for network operations (including run books, standard operating procedures, service-handoffs, escalation matrices). Work with vendors, service providers and partners to ensure network infrastructure and services (e.g., SD-WAN, NaaS, SASE, hybrid connectivity) are delivered, maintained and optimized. Monitor network performance, capacity and health across on-prem, hybrid and cloud networking environments; drive proactive remediation, optimization and preventative maintenance. Collaborate with engineering, architecture, service delivery and account teams to ensure operational readiness of new network services and transitions. Provide regular and ad-hoc reports on network health, team performance, trends, incidents and improvement opportunities to senior leadership. Drive automation and tooling initiatives to improve efficiency and reduce manual effort (e.g., scripted responses, analytics, dashboards, self-healing capabilities). Promote a culture of continuous improvement, operational excellence and customer-centric service delivery; champion best practices and quality metrics. Manage the budget, resources and performance of the network operations team; ensure compliance with corporate and industry (e.g., security, regulatory) standards. Act as escalation point for major network incidents and coordinate cross-functional response to ensure timely resolution and communication to stakeholders. This Position emphasizes in Management duties, it is not expected to be technical hands-on, but fully focus in managing people, tasks, 24/7 escalations, ensuring right resources are engaged depending on the project and or incident, ensuring that goals and metrics are achieved, ensure tickets SLAs are being met, develop reports for leadership, dashboards, etc. Qualifications Required: Bachelor's degree in Computer Science, Information Technology, Network Engineering or related field (or equivalent experience). 8+ years of experience in network operations, network engineering or service delivery, with at least 3+ years in a supervisory or management role. Strong technical foundation in network technologies: routing, switching, firewalls, VPNs, SD-WAN, SASE, network monitoring/management tools, cloud/hybrid connectivity. Demonstrated experience leading operations teams in a 24×7 service environment with SLA accountability. Excellent leadership, communication and stakeholder-management skills-capable of interfacing with technical staff, vendors and senior business leadership. Proven ability to establish and drive operational processes, metrics, dashboards and escalation protocols. Solid experience with incident, problem and change management frameworks and tools. Strong analytical and problem-solving skills, with a focus on proactive monitoring, capacity planning and performance optimization. Familiarity with automation, scripting or orchestration (e.g., Python, PowerShell, Ansible) and network telemetry/analytics tools is a plus. Knowledge of security and compliance considerations (e.g., Zero Trust, SASE) in network operations context. Preferred: Master's degree in related field or relevant certifications (e.g., CCNP/CCIE, CompTIA Network+, ITIL, SRE/DevOps certifications). Experience working for a services organization or managed-services provider supporting multiple customers. Experience with hybrid cloud networking and large-scale enterprise connectivity (on-prem, cloud, edge). Experience with vendor/partner ecosystems and contract/service management. Prior experience in driving automation and process improvement initiatives that significantly improved operational performance. Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Account Executive, Business Sales role at T-Mobile is designed for ambitious, results-driven sales professionals who are passionate about building stellar customer relationships and bringing T-Mobile's unmatched products and services to underserved markets. This is a true hunter role where you can exceed sales quotas, acquire new accounts, and turn the wireless industry on its head with small sized businesses (1-9 employees). In this role, you'll achieve and surpass monthly sales targets by prospecting, cold-calling, networking, and generating leads to gain new business within an assigned geographic territory. You'll analyze customer needs and use solution-based selling to showcase T-Mobile's value, tailoring recommendations and closing deals. Job Responsibilities: Lead Generation: Generate and work leads through prospecting, cold calling, and networking under sales manager supervision. Customer Needs: Identify customer needs and use solution-based selling to demonstrate T-Mobile's value. Recommend wireless solutions, including price plans, data services, handsets, and accessories. Deal Negotiation: Negotiate and close deals. Skill Development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings. Sales Approaches: Create effective sales approaches, solutions, and proposals. Sales Automation: Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts Customer Base: Maintain and grow the customer base within a territory model. Education and Work Experience: High School Diploma/GED (Required) Bachelor's Degree (Preferred) 1+ years verifiable new customer acquisition sales experience, preferably within a commissioned environment (Preferred) Outside B2B sales experience. (Preferred) Knowledge, Skills and Abilities: Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required) Customer Service Demonstrated experience delivering superior customer service and attention to detail (Required) Communication Excellent interpersonal, written, and oral communication skills (Required) Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required) At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $71,700 - $129,500, inclusive of target incentives Base Pay Range: $43,020 - $77,700The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, ******************************************** ID=REQ340801¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Inside Sales Representative - Full Job Description Job Title: Inside Sales Representative Reports To: Inside Sales Manager Job Type: Full-time, Exempt We're seeking a results-oriented Inside Sales Representative to join our team. In this position, you'll drive revenue by engaging with prospective and existing customers to identify their technology needs and deliver tailored solutions from our portfolio of hardware, software, cloud services, and professional services. This role is ideal for a motivated entry-level sales professional who enjoys transactional approach and thrives in a dynamic, technology-focused environment. Key Responsibilities · Manage the complete sales cycle from prospecting through close, with a focus on both acquiring new accounts and growing revenue within your existing customer base. · Make outbound calls to targeted prospects, responding to inbound inquiries, conducting thorough needs assessments, and recommending appropriate solutions. · Prepare quotes and proposals, negotiate pricing and terms in coordination with vendors and distribution partners, and work to overcome objections throughout the buying process. · Collaborate with vendor field representatives and internal solutions engineering resources to develop and present solutions to customers. · Coordinate with purchasing and operations teams to ensure smooth order processing and delivery. · Maintain accurate and up-to-date records in our CRM, including documenting all customer interactions, tracking opportunities through the pipeline, and providing reliable sales forecasts. · Meet or exceed monthly and quarterly sales targets, contribute to team goals, and participate in ongoing product and sales training. Qualifications and Experience · Two to four years of experience in inside sales, account management, customer service, or business development within the IT channel, including value-added resellers, managed service providers, or technology distribution. · Demonstrated history of meeting or exceeding quota in a metrics-driven environment is required. · Familiarity with mid-market and enterprise technology products and vendors such as Cisco, Palo Alto, Dell, HPE, Microsoft or AWS is strongly preferred. · Proficiency with CRM systems such as Salesforce or HubSpot and comfortable using quoting tools and distributor portals. · Understanding of IT procurement processes, licensing models, and common business technology challenges is valuable. · A high school diploma is required, and a bachelor's degree in business, marketing, information technology, or a related field is preferred. Competencies & Attributes · Strong verbal and written communication skills, including the ability to build rapport quickly and present solutions clearly to both technical and non-technical stakeholders. · Skilled listening who asks thoughtful questions to uncover customer needs and priorities. · Consultative selling approach is essential-you'll need to position yourself as a problem-solver rather than simply a transactional salesperson. · Strong organizational skills and attention to detail will help you manage a high volume of accounts and opportunities without letting anything slip through the cracks. · Self-motivated and comfortable working independently while also contributing positively to a team environment. · Resilience and persistence are important, as is a coachable attitude and willingness to continuously improve and aspire to next sales career levels. · Intellectual curiosity about technology and a genuine interest in staying current on industry trends will serve you well in conversations with customers and partners. #LI-Hybrid #LI-SR1 Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

CBTS Enterprise IT Solutions Teams are looking for a Network & Systems Administrator to support a customer site in West Jefferson, NC. This candidate is expected to be a self-starter with at least 3-4 years of experience in IT. In this role, the IT Administrator will be working on-site at shop floor installing hardware, documenting inventory, post migration testing and additional IT responsibilities. The IT Admin will be working closely with the Digital Technology Lead on-site to assist with deployment tasks to support the Operational Technology Network. The ideal candidate is responsible for maintaining the design and integrity of both customer-facing and internal systems as well as providing technical assistance to team members with system and network requests. Responsibilities: Responsible for designing, organizing, modifying, and supporting a company's computer systems. Builds and installs LANs, WANs, Internet and intranet systems, and network segments. Primary responsibilities • Support LANs, WANs, network segments, Internet, and intranet systems. • Network cable (copper & Fiber) installation, testing, removal • Ensure design of system allows all components to work properly together. • Troubleshoot problems reported by users. • Assists with Network Obsolescence/Refresh cycles. • Maintain network and system security. • Support Network hardware security patching / firmware upgrades. • Monitor networks to ensure security and availability to specific users. • Evaluate and modify system's performance. • Maintain integrity of the network, server deployment, and security. • Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations. • Perform network address assignment. • Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers. • Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches. Qualifications · Bachelor's degree or equivalent experience · Ability to multi-task, organize, and prioritize work · Exceptional customer service skills Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

As the Senior Director, Channel Sales Engineer, you will serve as the technical bridge between Indirect Partners, the Channel Management team, and prospective clients. You will lead discovery sessions, design architectures, deliver compelling technical presentations/demos, educate partners, and craft responses to RFPs/RFIs. Additionally, you will represent CBTS at industry events, evangelizing the CBTS story. This role requires deep expertise in network, voice, contact center, cloud, and security solutions, with the ability to translate complex business needs into clear, credible solutions for organizations with 1,000+ employees. Key Responsibilities Partner with Channel Managers to qualify opportunities and conduct technical discovery meetings with C-suite, VP, and Director-level stakeholders. Represent CBTS as a keynote speaker or panelist at partner events. Deliver technical whiteboard sessions showcasing CBTS' managed services, professional services, and product resale offerings. Lead RFP/RFI responses including technical write-ups, estimates, migration strategies, risk assessments, and TCO/ROI models. Provide strategic feedback to the business on industry trends from the Indirect Channel. Preferred Experience 7+ years in technical pre-sales, sales engineering, or architecture design. Proven track record supporting or closing enterprise-scale deals with organizations of 1,000+ employees. Hands-on experience designing and scoping cloud-native data platforms, pipelines, and ML solutions. Deep expertise in services related to: Voice: UCaaS, CCaaS, CPaaS Network: MPLS, SD-WAN Cloud: AWS, Azure, GCP Security: SASE, SOC, vCISO Working knowledge of OEM hardware, software, and licensing including Cisco, Microsoft, Palo Alto Networks, Fortinet, VeloCloud, Checkpoint, etc. Soft Skills & Competencies Exceptional storytelling and presentation skills-able to simplify complex concepts for executive and sales audiences. Strong business acumen-understands how technical solutions drive P&L, operational efficiency, and competitive advantage. Consultative discovery skills with ability to uncover desired outcomes. Comfortable engaging with CIO, CDO, CTO, VP of Data, and senior IT leadership. Ability to defend architectural decisions while maintaining strong customer relationships. Education Bachelor's degree in Computer Science, Data Science, Engineering, Mathematics, or related technical field. MBA or business-oriented coursework a plus. Additional Information Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-U.S. citizens may be required to submit to an extensive government agency background check, which will necessitate disclosure of sensitive Personally Identifiable Information (PII). Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

Mission Statement: “A team of business development leaders who are focused on growing the CBTS/OnX business, both revenue and profitability, for their assigned business partner(s) globally. We work closely with CBTS/OnX Marketing and Solutions Architects to execute growth plans for our customers, the CBTS/OnX sales teams.” We support the CBTS/OnX Sales Teams, Clients, and OEM Business Partners . Requirements to be Considered for Senior Business Alliance Manager Ø Success in Business Alliance Manager role as evidenced by Employee Performance Reviews or number of years in a Business Alliance role (i.e. service years, with another employer) Ø Tenure and maturity in Technology Industry and depth and breadth of Industry Relationships Duties and Responsibilities Ø Responsibility for overall relationship and performance of the assigned product set (i.e. IBM, HPE, and Oracle etc.) Ø Ownership of the vendor partnership between OEM Partner and CBTS/OnX Ø Engaging the CBTS/ONX Sales leadership team to build the strategy for the OEM Partner plan Ø Developing and executing on growth initiatives, interfacing with OEM Partner, CBTS/OnX Marketing, Solutions Architects and Sales Teams Ø Working with Practice Principal(s) to ensure OEM Partner certification and training requirements are met Ø Driving initiatives to support the two main accountabilities (revenue growth and profitability) Ø Jointly architecting, managing, and regularly reviewing the OEM Partner business plan(s) Ø Organizing Quarterly Business Reviews [QBR], internally with CBTS/OnX and also with OEM Partners, that track performance, manage expectations and review achievements Ø Scheduling regular cadence pipeline reviews with OEM Partner to identify and support client opportunities and sales performance Improve Communications, Relationships & CBTS/OnX Branding Ø Fully understand OEM Partner offerings, programs and rebate structure Ø Architect and execute business plans and measure impact during QBRs Ø Work with each Sales Leader to understand growth plans for their area of responsibility, consult on how OEM Partner offerings map, ID gaps, determine what plans to execute - training, events, demand gen, etc. Ø Work with Practice Principal(s), marketing, solution architects, and sales owners to execute Ø Attend and participate in Regional QBRs, within travel guidelines Ø ID and manage investment plans to gain incremental funding to support strategic initiatives Ø Correlate information for OEM Partner rebates forecast (dashboard) Ø Drive software and services (high-margin solutions) for assigned product line(s) Ø Provide pipeline reporting to OEM Partner/sales, ID top deals, consult w/Sales Teams on attach programs (products and services) Ø Execute customer satisfaction surveys, if required (e.g. Cisco) Ø Map and track OEM Partner and CBTS/OnX relationships (heat mapping) by region/territory Ø Assist with CBTS/OnX field teams to establish and improve OEM Partner field relationships and promote regional/local account planning Ø Encourage and contribute to customer success stories - Case Studies, CBTS Win Reports Effective Teamwork & Collaboration Ø Understand and co-manage OEM Partner events, coordinate budget, objective, attendees, etc. Ø Share/Leverage best practices across Business Alliance and CBTS/OnX Practice Teams Ø Collect, sort and compress relevant OEM Partner News, Promotions, Sales Incentives etc. and communicate updates via email on a regular schedule [bi-weekly/monthly] Ø Manage and track OEM Partner certifications and impact to Partner status and associated pricing model(s) Ø Assist CBTS/OnX Sales and Sales Operations with registration and supply chain escalations, measure approvals rates and expirations Ø Support and coordinate with CBTS/OnX Marketing Calendar Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Manager, SMB Sales role at T-Mobile leads the hiring, training, and development of a high-performing sales team responsible for outside direct sales in a specific geographic area. Your inspirational leadership, high energy, and positive mindset is crucial to your team's success, as both your income and theirs depend on team productivity. You'll create and monitor sales plans to drive success against sales goals, ensuring your team of Account Executives excels. High expectations and a dynamic approach are key to thriving in this position. Job Responsibilities: Market share: Increase market share and achieve and exceed performance targets related to subscribers, revenue, and churn. Sales quota: Meet or exceed overall sales quota for your assigned region. Operational initiatives: Implement key operational initiatives in the field while maintaining high ethical and procedural standards. Sales meetings: Coordinate and run frequent sales meetings. Staff development: Interview, hire, train, and develop a staff of successful Account Executives; Conduct ongoing mentoring/coaching in the field. Education and Work Experience: High School Diploma/GED (Required) Bachelor's Degree (Preferred) 4-7 years - Verifiable new customer acquisition sales experience within a commissioned environment - 2 Years People management responsibilities - 2 Years Telecommunications/technical sales Knowledge, Skills and Abilities: Coaching Strong coaching skills with ability to conduct difficult conversations..i.e. change management. (Required) Presentations Talent to confidently make presentations to large groups as well as one on one (Required) Business Sales A proven track record of high yield business sales success (Required) Negotiation Well-honed negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required) Recruiting Familiarity with basic HR/Recruiting processes in order to attract and retain top sales talent (Required) Leadership Proven leadership abilities, including inspiring and motivating teams, driving strategic initiatives, and fostering a positive and productive work environment. (Required) At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $126,500 - $228,300, inclusive of target incentives Base Pay Range: $88,550 - $159,810The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, ******************************************** ID=REQ340609¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Job Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by: ◦ Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. ◦ Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. ◦ Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices. ◦ Approaching service and sales needs with composure, integrity and compassion. Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate: ◦ How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network ◦ Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. ◦ Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. ◦ Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to: ◦ Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. ◦ Successfully identify and handoff small business leads. ◦ Support team initiatives and create an inclusive environment Education and Work Experience: High School Diploma/GED (Required) - 6 months of customer service and/or sales experience, Retail environment preferred. Knowledge, Skills and Abilities: Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required) Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required) Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required) Effective at balancing customer needs and performance goals. (Required) Licenses and Certifications: At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Hourly Base Pay: $17.50, plus $5.00 per hour training pay. Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Job Purpose As a Network Engineer IV, you will be responsible for the design, configuration, and troubleshooting of advanced enterprise network solutions. This role demands deep technical expertise in complex networking environments and a strong understanding of secure, scalable, and high-performance architectures. You will lead efforts in deploying and optimizing network infrastructure, ensuring alignment with business requirements and industry best practices. Your responsibilities will include hands-on implementation, advanced diagnostics, and strategic planning for network enhancements. This position also involves cross-functional collaboration, including scoping activities, and technical execution, customer engagement, and project oversight. You will work closely with Solution Design Architects, Project Management (PMO), and Support teams to ensure successful delivery and transition of management network solutions. Essential Functions Hands-On Implementation & Execution End-to-End Deployment: Lead the full lifecycle of network solution deployments. Configuration & Build: Perform hands-on configuration of network devices, cloud-based security platforms, and routing protocols to meet customer requirements and ensure optimal performance. Advanced Troubleshooting: Diagnose and resolve complex network issues during deployment, including connectivity, routing, and integration challenges across hybrid environments. Project Collaboration: Work closely with PMO and internal teams to align technical execution with project timelines and deliverables. Provide timely updates on progress, risks, and mitigation strategies. Documentation & Operational Handoff Deployment Documentation: Create and maintain detailed configuration records, implementation guides, and troubleshooting documentation for each customer environment. Knowledge Transfer: Conduct structured handoff sessions with Support teams, including walkthroughs of deployed environments, operational procedures, and Q&A to ensure smooth post-deployment management. Operational Readiness: Ensure all deployed solutions meet performance, security, and scalability standards before transitioning to steady-state operations. 24/7 Availability when required, for escalation support, and site deployments. Education & Experience Education: Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience Experience: 9+ years of hands-on experience in the design, implementation, troubleshooting, and support of routers, switches, and firewalls in large or enterprise network environments Certifications Required: CCNP, PCNSE, CCDP or equivalent Preferred: CISSP, CCIE Written or CCIE or equivalent Special Knowledge, Skills, and Abilities Certifications (Preferred, Not Required): NGFW & Network Security: Palo Alto Networks PCNSE, Cisco CCNP Security SD-WAN & Routing: VMware VeloCloud VCP-NV, Cisco CCNP Enterprise, Palo Alto PCNSE-SDWAN Cloud & SASE: AWS Solutions Architect, Microsoft Certified Azure Solutions Architect, Zscaler ZCCP · Lead project-based teams by assigning, coordinating, and reviewing work from team members performing similar tasks. · Expert knowledge of the configuration and maintenance of routers, switches, firewalls, and load balancers. Vendors such as: Cisco, Palo Alto Networks, Checkpoint, Juniper, Fortinet, F5 Networks, Aruba Expert knowledge of TCP/IP v4, VLANs, PVLANs, Layer 3 switching, ACLs, and Spanning Tree (MST/PVST) Expertise in Cisco Routing and Switching technologies: CatOS, IOS, NX-OS, Nexus vPC, VDC, FabricPath, and FEX Strong understanding of WAN and DMZ architectures Proficiency in enterprise routing protocols: EIGRP, BGP, OSPF High-level troubleshooting skills in switching and routing Experience using network analysis, performance monitoring, and bandwidth management tools Expert knowledge of OCx, Ethernet, Gigabit Ethernet / 10Gb Ethernet Familiarity with cabling standards (Cat5e, Cat6, MM/SM/OM3 fiber) and transceivers (SFPs, GBICs, etc.) Experience with implementation planning, test plan development, and Cisco design frameworks · Working knowledge of network and server bandwidth management technologies. Understanding of ITIL methodologies and enterprise change control processes Strong initiative, adaptability, and eagerness to learn Scripting and network automation experience Communication and customer skills Supervisory Responsibilities No direct supervisory responsibilities May lead project-based teams by assigning, coordinating, and reviewing work from team members performing similar tasks Work Environment Occasional Evening and weekend work based on project deadlines and support requirements Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Account Executive, SMB Sales role at T-Mobile is designed for ambitious, results-driven sales professionals who are passionate about building stellar customer relationships and bringing T-Mobile's unmatched products and services to underserved markets. This is a true hunter role where you can exceed sales quotas, acquire new accounts, and turn the wireless industry on its head with small and medium sized businesses (10-299 employees). In this role, you'll achieve and surpass monthly sales targets by prospecting, cold-calling, networking, and generating leads to gain new business within an assigned geographic territory. You'll analyze customer needs and use solution-based selling to showcase T-Mobile's value, tailoring recommendations and closing deals. Job Responsibilities: Lead Generation: Generate and work leads through prospecting, cold calling, and networking under sales manager supervision. Customer Needs: Identify customer needs and use solution-based selling to demonstrate T-Mobile's value. Recommend wireless solutions, including price plans, data services, handsets, and accessories. Deal Negotiation: Negotiate and close deals. Skill Development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings. Sales Approaches: Create effective sales approaches, solutions, and proposals. Sales Automation: Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts Customer Base: Maintain and grow the customer base within a territory model. Education and Work Experience: High School Diploma/GED (Required) Bachelor's Degree (Preferred) 1+ years verifiable new customer acquisition sales experience, preferably within a commissioned environment Outside B2B sales experience. Knowledge, Skills and Abilities: Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required) Customer Service Demonstrated experience delivering superior customer service and attention to detail (Required) Communication Excellent interpersonal, written, and oral communication skills (Required) Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required) At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $71,800 - $129,400, inclusive of target incentives Base Pay Range: $43,080 - $77,640The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, ******************************************** ID=REQ340581¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

We are seeking an experienced Inside Sales Manager to lead and develop our entry-level outbound sales team focused on transactional network solutions. This role will be responsible for driving revenue growth, coaching team members, and establishing best practices for our inside sales organization. The ideal candidate has a proven track record in technology sales leadership and thrives in a fast-paced, metrics-driven environment. Key Responsibilities Develop and execute a comprehensive regional sales strategy aligned with CBTS's overall goals, ensuring growth in revenue, margin, and market share Lead and manage all sales and business development functions within the geography, driving new customer acquisition and expanding existing accounts Lead, mentor, and develop a team of 6-10 entry-level inside sales representatives making outbound calls to prospects and existing customers Foster a competitive, collaborative team culture that drives results and professional growth Conduct daily huddles and weekly team meetings to review performance, share best practices, and maintain team momentum Develop and refine outbound calling strategies, scripts, campaigns, and playbooks to maximize conversion rates Drive team to achieve and exceed monthly, quarterly, and annual sales quotas for network solutions including Managed SASE, Managed SOC, Collaboration, Network as a Service, and AI Accelerator Services Ensure operational excellence in sales execution: oversight of sales pipeline, forecasting, call volumes, conversion, and margin performance Establish and manage CRM regional sales dashboards, KPIs, and financial performance metrics · Collaborate with field sales, account management, and vendor partners to identify upsell and cross-sell opportunities. · Analyze market trends and competitive landscape to identify new business opportunities. Qualifications and Experience Bachelor's degree in Business, Marketing, or related field (or equivalent experience) 5+ years of technology sales experience with at least 2 years in a sales leadership role · Proven track record of meeting and exceeding sales quotas in a B2B environment · Experience managing and developing entry-level sales representatives in highly transactional environments · Strong knowledge of networking solutions, IT infrastructure, or related technology products · Excellent understanding of solution selling methodologies and consultative sales approaches · Proficiency with CRM platforms and sales analytics tools · Outstanding communication, presentation, and interpersonal skills · Data-driven mindset with strong analytical and problem-solving abilities10+ years of progressive sales leadership experience in technology services, managed services, or consulting environments, including P&L and regional/executive responsibility · Experience working at an IT OEM, Value-Added Reseller (VAR), or IT solutions company · Familiarity with major networking / software vendors and their product portfolios · Experience with inside sales technology stack (dialers, sales engagement platforms, etc.) Competencies & Attributes Transactional sales leadership and vision-setting Results-oriented with strong bias for action Customer-centric mindset and a builder of trusted relationships Effective at building high-performance sales cultures Talent-focused, with a demonstrated ability to recruit, onboard, and develop top sales professionals Agile, adaptable, and comfortable in dynamic, fast-changing environments Credible, collaborative, and able to influence functional boundaries Commitment to driving innovation and continuous improvement #LI-Onsite #LI-Hybrid #LI-SR1 Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They're ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving. Mobile Associates excel at building and deepening relationships with customers through meaningful interactions. They are skilled at identifying customer needs and are passionate about educating, demonstrating, and recommending solutions. Mobile Associate SiS, exceed their performance targets Doing it the Right Way, by excelling in sales, providing exceptional customer experiences, and meeting quality of sale metrics.Job Responsibilities: Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions. As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction. Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager. Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail. Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing. Education and Work Experience: High School Diploma/GED (Required) - 6 months of customer service and/or sales experience, Retail environment preferred. Knowledge, Skills and Abilities: Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required) Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required) Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment. (Required) Licenses and Certifications: At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Hourly Base Pay: $17.50, plus $5.00 per hour training pay. Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Account Executive, Business Sales role at T-Mobile is designed for ambitious, results-driven sales professionals who are passionate about building stellar customer relationships and bringing T-Mobile's unmatched products and services to underserved markets. This is a true hunter role where you can exceed sales quotas, acquire new accounts, and turn the wireless industry on its head with small sized businesses (1-9 employees). In this role, you'll achieve and surpass monthly sales targets by prospecting, cold-calling, networking, and generating leads to gain new business within an assigned geographic territory. You'll analyze customer needs and use solution-based selling to showcase T-Mobile's value, tailoring recommendations and closing deals. Job Responsibilities: Lead Generation: Generate and work leads through prospecting, cold calling, and networking under sales manager supervision. Customer Needs: Identify customer needs and use solution-based selling to demonstrate T-Mobile's value. Recommend wireless solutions, including price plans, data services, handsets, and accessories. Deal Negotiation: Negotiate and close deals. Skill Development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings. Sales Approaches: Create effective sales approaches, solutions, and proposals. Sales Automation: Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts Customer Base: Maintain and grow the customer base within a territory model. Education and Work Experience: High School Diploma/GED (Required) Bachelor's Degree (Preferred) 1+ years verifiable new customer acquisition sales experience, preferably within a commissioned environment (Preferred) Outside B2B sales experience. (Preferred) Knowledge, Skills and Abilities: Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required) Customer Service Demonstrated experience delivering superior customer service and attention to detail (Required) Communication Excellent interpersonal, written, and oral communication skills (Required) Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required) At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $71,700 - $129,500, inclusive of target incentives Base Pay Range: $43,020 - $77,700The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, ******************************************** ID=REQ340808¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Account Executive, Business Sales role at T-Mobile is designed for ambitious, results-driven sales professionals who are passionate about building stellar customer relationships and bringing T-Mobile's unmatched products and services to underserved markets. This is a true hunter role where you can exceed sales quotas, acquire new accounts, and turn the wireless industry on its head with small sized businesses (1-9 employees). In this role, you'll achieve and surpass monthly sales targets by prospecting, cold-calling, networking, and generating leads to gain new business within an assigned geographic territory. You'll analyze customer needs and use solution-based selling to showcase T-Mobile's value, tailoring recommendations and closing deals. Job Responsibilities: Lead Generation: Generate and work leads through prospecting, cold calling, and networking under sales manager supervision. Customer Needs: Identify customer needs and use solution-based selling to demonstrate T-Mobile's value. Recommend wireless solutions, including price plans, data services, handsets, and accessories. Deal Negotiation: Negotiate and close deals. Skill Development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings. Sales Approaches: Create effective sales approaches, solutions, and proposals. Sales Automation: Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts Customer Base: Maintain and grow the customer base within a territory model. Education and Work Experience: High School Diploma/GED (Required) Bachelor's Degree (Preferred) 1+ years verifiable new customer acquisition sales experience, preferably within a commissioned environment (Preferred) Outside B2B sales experience. (Preferred) Knowledge, Skills and Abilities: Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required) Customer Service Demonstrated experience delivering superior customer service and attention to detail (Required) Communication Excellent interpersonal, written, and oral communication skills (Required) Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required) At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $71,700 - $129,500, inclusive of target incentives Base Pay Range: $43,020 - $77,700The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, ******************************************** ID=REQ340805¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They're ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving. Mobile Associates excel at building and deepening relationships with customers through meaningful interactions. They are skilled at identifying customer needs and are passionate about educating, demonstrating, and recommending solutions. Mobile Associate SiS, exceed their performance targets Doing it the Right Way, by excelling in sales, providing exceptional customer experiences, and meeting quality of sale metrics.Job Responsibilities: Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions. As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction. Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager. Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail. Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing. Education: High School Diploma/GED (Required) Work Experience: 6 months of customer service and/or sales experience, Retail environment preferred. (Required) Knowledge, Skills and Abilities: Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required) Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required) Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment. (Required) Licenses and Certifications: • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No):No DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Hourly Base Pay: $17.50, plus $5.00 per hour training pay. Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Account Executive, SMB Sales role at T-Mobile is designed for ambitious, results-driven sales professionals who are passionate about building stellar customer relationships and bringing T-Mobile's unmatched products and services to underserved markets. This is a true hunter role where you can exceed sales quotas, acquire new accounts, and turn the wireless industry on its head with small and medium sized businesses (10-299 employees). In this role, you'll achieve and surpass monthly sales targets by prospecting, cold-calling, networking, and generating leads to gain new business within an assigned geographic territory. You'll analyze customer needs and use solution-based selling to showcase T-Mobile's value, tailoring recommendations and closing deals. Job Responsibilities: Lead Generation: Generate and work leads through prospecting, cold calling, and networking under sales manager supervision. Customer Needs: Identify customer needs and use solution-based selling to demonstrate T-Mobile's value. Recommend wireless solutions, including price plans, data services, handsets, and accessories. Deal Negotiation: Negotiate and close deals. Skill Development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings. Sales Approaches: Create effective sales approaches, solutions, and proposals. Sales Automation: Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts Customer Base: Maintain and grow the customer base within a territory model. Education and Work Experience: High School Diploma/GED (Required) Bachelor's Degree (Preferred) 1+ years verifiable new customer acquisition sales experience, preferably within a commissioned environment Outside B2B sales experience. Knowledge, Skills and Abilities: Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required) Customer Service Demonstrated experience delivering superior customer service and attention to detail (Required) Communication Excellent interpersonal, written, and oral communication skills (Required) Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required) Licenses and Certifications: At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $71,800 - $129,400, inclusive of target incentives Base Pay Range: $43,080 - $77,640The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, ******************************************** ID=REQ340651¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.